F EB RUARY
|
2021
SECONEWS DEAR MEMBERS,
is another convenient way for members to pay bills directly from their bank account. SmartHub messenger provides advanced notification of amount due and draft date.
SECO Energy is a not-for-profit electric 223101 cooperative whose Paperless billing, bank draft and SmartHub account purpose is to provide exceptional service enrollments are green options that save money for to our members, the cooperative, too, and help us keep rates low. co-workers and Per surveys, members who receive eBill are more communities. We are a satisfied with the email’s promptness and prefer it over waiting for the paper bill to unique business that promotes print and mail. less use of our product rather MONTHLY PRIZES than more – we’re your partner Throughout 2021, members who in saving energy and money. INCLUDE A $200 partner with SECO to help reduce billing costs and paper waste will BILL CREDIT, A NEST Throughout the cooperative, be eligible for a monthly drawing. we look for ways to reduce THERMOSTAT AND AN Each month, three prizes will be spending and waste while awarded to lucky winners drawn providing exceptional customer AMAZON ECHO DOT from those enrolled in these billing service to our 210,000+ members. WITH ALEXA. options. Prizes include a $200 bill We are adapting as technology credit, a NEST thermostat and an changes as well. Surveys show Amazon Echo Dot with Alexa. that members want convenient billing and payment options (along with low rates and reliable service). Environmentally conscious members want to reduce paper waste and enjoy leisure time instead of writing checks and driving to the post office to buy stamps. Safety-minded folks don’t want the worry over the potential lack of security of mailing a paper check that contains an account number, routing number, address and signature. Mailbox thieves and porch pirates remain a threat despite the fact that they’re captured on video doorbells every day! Currently, over 100,000 SECO accounts are enrolled in in our online account platform called SmartHub and nearly 50,000 of those are enrolled in eBill and have opted out of paper billing statements altogether. Members can view, manage and pay their bills through SmartHub. Enrolling in bank draft
There are three criteria your account must meet to qualify for the monthly incentive: Account is registered through SmartHub Account is opted out of paper billing statements Account is enrolled in automatic bank draft
Continued on page 2
INSIDE THIS ISSUE • New Smarthub Features • Less Coins; Big Change • Winners’ Circle • Florida Fauna & Flora Hurricane Handbook FEBRUARY 2021 | SECO NEWS
1