MAR C H
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2021
SECONEWS DEAR MEMBERS,
Most important, I am honored to work with the best employees in the energy industry. SECO employees are world-class representatives of the cooperative purpose who provide exceptional customer service to our members. When I retire, it’s the great employees of this company I will miss the most.
After 42 years at SECO Energy, I have formally announced my plan to retire as CEO in January 853020 2022. I began my My wife Connie and I have been married for 53 career with SECO years. We are looking forward to spending more in 1979 as the Director of time traveling, scuba diving and relaxing on the Accounting and Finance. At that water. We’re excited to spend time, the cooperative was known SECO EMPLOYEES more of our free time with our as Sumter Electric Cooperative, two sons and three grandchildren and the meter count was just ARE WORLD-CLASS as well. Though the timing of my 37,000. REPRESENTATIVES OF THE retirement was an emotional and COOPERATIVE PURPOSE difficult decision, I know it is the Growth in Central Florida took right time to take the next steps off, and when I was promoted to WHO PROVIDE EXCEPTIONAL to focus on fun and family. CEO in 1990, the meter count had CUSTOMER SERVICE TO OUR almost doubled to 66,000 homes MEMBERS. I hope you will tune in to watch and businesses. We reached the our 83rd Annual Meeting’s live 100,000-meter count milestone virtual webcast on Thursday, March in 1999 and the 200,000-meter 25, at 4:30 p.m. This will be my final address to the count milestone in 2017. membership. The Meeting this year is a no-frills, Without question, much has changed over my three virtual Annual Business Meeting that is themed decades as CEO. We have dramatically improved “Just Business.” In our continued COVID-cautious members’ service reliability through increased environment, we encourage you to watch our virtual investments in our electric infrastructure and a webcast from the comfort and safety of your home. strengthened vegetation management program. At The link to the live webcast will be posted on our the end of 2020, our meter count reached 216,477. homepage at SECOEnergy.com, Facebook, Twitter, Our total investment in our electric facilities is Instagram and YouTube. approaching the $1 billion mark at $955.6 million. We’ve celebrated customer satisfaction wins in recent years, too. Some of my proudest moments as CEO came when SECO Energy won coveted J.D. Power awards in 2015, 2016 and 2017 when our satisfaction scores topped all utilities in the nation. In 2020, we upheld our position as an American Customer Satisfaction Index (ACSI) frontrunner in Florida and nationally with a score of 91.
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INSIDE THIS ISSUE • Florida Special Needs Registry • Go Green & Win • Winners’ Circle Hurricane Handbook • Florida Fauna & Flora MARCH 2021 | SECO NEWS
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