September 2022 SECO News

S E P T EMB ER

Atlantic hurricane season runs from June 1 to November 30. Thankfully, at print time for this edition of SECO News, the season has been inactive, and the forecast revised. But it only takes one powerful tropical storm or hurricane to bring widespread damage to transmission and distribution electric infrastructure, so don’t let your guard down.

According to the National Oceanic and Atmospheric Administration (NOAA), t h e p o ss i b i l i t y o f a hurricane forming is highest during September.

Earlier this year, the Colorado State University (CSU) Tropical Meteorology Project team called for a well-above-average 2022 hurricane season.

In August, the CSU experts decreased the season forecast to potentially above-average. Warmer tropical sea temperatures and cooler subtropical sea temperatures indicate a high probability that a major hurricane (Category 3, 4 or 5) will make landfall in the U.S. CSU now predicts 18 named storms and 4 major hurricanes, which is by no means below average.

Between 1991 and 2020, the average number of named storms was 14.4, and major hurricanes was 3.2.

SECO Energy is StormReady and prepared to respond to outages caused by summer thunderstorms, tropical storms and hurricanes.

SECO’s StormReady approach includes our investment in our outage reporting and communications platform StormCenter. Report a new power outage and check the status of a current outage using your smartphone or tablet

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24/7 (or call our IVR and use the automated system that offers outage details). With your account enrolled in notifications, we’ll send proactive outage alerts via email, text, voice or all three – depending on your enrollment preferences. These notifications generate when our system detects a feeder outage affecting your location. Manage your notification preferences at SECOEnergy. com > StormCenter.

Your county Emergency Operations Centers offer storm-related services. If you or a loved one have special needs, add your name to the Special Needs Registry at www.FloridaDisaster.org and review shelter, evacuation and emergency services details.

SECO Energy’s restoration priorities in a named storm recovery are feeders that serve shelters, schools, hospitals and government/public safety facilities. Then we focus on restoring service to feeders with the largest number of accounts. If you or a loved one require electric service for life-sustaining medical equipment, invest in a generator or prepare to go to a shelter if a named storm heads our way.

Essential supplies fly off the shelves when a hurricane is en route. Need help getting started with a supply plan? Read our Hurricane Handbook at SECOEnergy.com > Safety > Hurricane Handbook to learn what to do before, during and after a tropical storm or hurricane.

Curtis Wynn

• Stop A Scam in its Tracks • District 2 Trustee Joyce Anderson • SECO Energy Foundation SEPTEMBER 2022 | SECO NEWS

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The adage is true: If it’s too good to be true, it usually is. Common scams include a threat to shut off electricity, “free” solar equipment or a stranger knocking on your door to supposedly change your meter. Millions of Americans fall victim to scams each year. Scammers try to create a sense of urgency or offer something too good to be true, so you’ll comply first and regret later.

One popular scam is a phone call that your energy provider will disconnect power in 30 minutes if you don’t pay your bill. The scammer wants your credit card information or suggests you meet in a public place (not the utility’s approved payment location) and hand over cash or a gift card. Don’t fall for the scam – SECO Energy will never call you and threaten to disconnect power within minutes. We will not ask for cash, gift cards or other internet forms of payment such as Zelle or Venmo. Check your billing balance and payment history through our online account manager SmartHub at SECOEnergy.com > Your Account.

Less-than-honest solar contractors advertise “free solar” or “eliminate your electric bill.” Both claims are false. Solar equipment is costly and never free – especially if a scammer talks you into financing a system at a high interest rate.

Watt for watt, solar power generation costs more than traditional power generation. Members who invest in solar will purchase utility-supplied power when the sun isn’t shining – unless they invest in a backup power system like battery or generator power sources. Also, you will not have power during a utility outage unless you’ve installed a backup power source with your solar system. Get

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the facts about solar. Visit SECOEnergy.com > Energy Solutions > Is Solar Right For You? Find facts on solar generation, types of panels and inverters, how net metering works, frequently asked questions and more.

Another scam is a stranger knocking on your door to check/change your electric meter, perform a home energy audit and sell products that will reduce your electric bill. This person may indicate SECO sent them, or they represent a SECO program. Don’t let them in the door unless you have prearranged the visit. Nefarious persons may offer products or services you don’t need.

The situation may be dangerous if someone is trying to gain access to your home and property.

A Marion County couple fell for this ploy. Their home was robbed while a scammer distracted them in the yard while claiming to examine the electric meter. SECO will only send authorized contractors to your home to read your electric meter or replace faulty equipment. SECO contractors carry company ID and will show you their badge upon request.

You’ll find a list of common scams that are perpetrated in-person, by phone or online by visiting FBI.gov > Scams and Safety. If someone at your door is demanding payment or access, call 911 to ensure your safety. If you have questions about a phone interaction that you believe is a scam, email CustomerService@SECOEnergy.com.

DISTRICT 2 TRUSTEE JOYCE ANDERSON EARNS DIRECTOR GOLD SECO Energy Board of Trustees Secretary/Treasurer and District 2 Trustee Joyce Anderson has successfully completed the requirements to earn the Director Gold Credential (DGC) from the National Rural Electric Cooperatives Association (NRECA).

This Credential recognizes directors/trustees who demonstrate their commitment to advancing their knowledge and performing their fiduciary duty to the best of their ability.

Trustee Anderson resides in Sumterville and was first elected to the SECO Energy Board of Trustees in February 2020. Ms. Anderson currently serves as the Board of Trustees Secretary/ Treasurer and has been a SECO member since 2017.

SECO ENERGY DONATES $10,500 FOR PUBLIC EDUCATION FOUNDATIONS School is back in session. As part of our ongoing commitment to education and the communities we serve, SECO Energy’s Pennies from Heaven program has donated $10,500 to local public education foundations.

$1,000 TO THE CITRUS COUNTY EDUCATION FOUNDATION Its mission is to provide resources to support the Citrus County School District to enhance the quality of education for present and future generations.

$3,500 TO THE EDUCATIONAL FOUNDATION OF LAKE COUNTY The Foundation will fund travel to the World Competition for Vex Robotics. With SECO’s donation, more teams will be able to compete.

$3,000 TO THE PUBLIC EDUCATION FOUNDATION OF MARION COUNTY The Foundation will use the funds to support their Grants for Great Ideas program that provides teachers funding for innovation in STEM education.

$3,000 TO THE SUMTER COUNTY SCHOOLS ENHANCEMENT FOUNDATION The Foundation serves students with incentives for achievement, helping students in need, and awarding scholarships to seniors to promote higher education.

This year’s collective donation is a continuing investment in public education in the communities we serve, and follows two of the seven Cooperative Principles of Education, Training and Information and Concern for Community. Read more about the Pennies from Heaven program and 2023 transition to the SECO Energy Foundation at SECOEnergy.com. Click the Foundation banner to check your enrollment status in the electric bill round-up program that funds these types of initiatives.

SEPTEMBER 2022 | SECO NEWS

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WIN A GENERATOR Win one of three portable generators!

Enroll in SECO Energy’s Surge MitiGator surge protection product by November 15. Members in a current lease or prior purchase are already eligible to win.

The MitiGator chomps down on voltage spikes and surges before they damage appliances and cause financial loss. Surges are caused by lightning, vehicles crashing into SECO facilities, small animals, fallen trees and more. The Surge MitiGator is installed at the meter and reduces surges that come through the electric line. The product carries a 15-year warranty.

Lease the protection for only $5.95 plus tax per month with a $25 installation fee.

Purchase prices range from $349 to $399, and installation is always free.

Enroll in the Surge MitiGator program (lease or purchase) for a chance to win a portable generator. We’ll pick a winner in September, October and November. To enroll, visit our Surge MitiGator website section and fill out the web form.

T R A N S I T I O N SECO Energy’s Pennies from Heaven program is transitioning to the SECO Energy Foundation in January 2023. The goal of the SECO Energy Foundation is to generate more funds for projects that align with SECO members’ needs and the cooperative’s strategic objectives including increased bill payment assistance for SECO members.

At year-end, all SECO members will automatically be transitioned to enrollment in the SECO Energy Foundation that rounds up monthly bills to the nearest dollar. The average donation per member whose bill is rounded up is $6 annually.

Update your SECO Energy Foundation enrollment status by visiting SECOEnergy. com > Contact > SECO Energy Foundation.

You can send an email to CustomerService@ SECOEnergy.com, call (352) 793-3801 or write to SECO Energy, Attn: Corp Comm, P.O. Box 301, Sumterville, FL 33585 by December 31, 2022.

The arrester at the meter is the first step in protection. Point-of-use surge devices should be installed for a home’s electronics and appliances.

Purchase these at your local big box or hardware store.

We are so thankful for our current Pennies from Heaven enrollees, and we look forward to expanding our community outreach with the new SECO Energy Foundation.

Contributions will be tax-deductible.

Are the last six digits of your account number below?

Email customerservice@secoenergy.com if your number appears. Winners receive a $25 gift card.

930014 325408

727202 214103

551033 089701

The Board of Trustees will meet on Monday, September 26, 2022, at 2:30 p.m. in the Corporate Offices at 330 South US HWY 301 in Sumterville.

A Trustees’ meeting will also be held on Monday, October 24, 2022.

SECO Energy.com SECO Energy is an equal opportunity provider and employer.

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Report an Outage: stormcenter.secoenergy.com 24/7 Job Hotline: secoenergyjobs.com