July 2016
D U N C A N’S D I G E S T Do you want to engage with SECO? I can think of at least ten ways for you to connect with us. You can: 1 Call
2 Email
3 Tweet
4 Fill out a web form
5 Upload Instagram photos
6 Watch our YouTube channel
SECOEnergy.com
www
7 Send a Facebook private message
8 Comment on the Newsroom blog
JIM DUNCAN, CEO
9 Check-in or comment on Facebook
SECO Energy is
10 Visit us in person at one of our five locations
the 2015 J.D. Power
Now that you know how to engage with SECO Energy, let’s count the reasons why. You can:
“highest in customer
2 Enroll in SECO’s Surge Protection Program
midsize utilities in the
award winner for
1 Request a free home energy audit
3 Order deeply discounted HVAC filters with free delivery
4 Visit with a member services representative about your bill
satisfaction among
south.” Your satisfaction is critical to our
5 Make a payment at a kiosk or in person with a representative
6 Ask questions about your home’s conduciveness to rooftop solar
7 Enter trivia contests on Facebook and win a $300 electric bill credit
continuing quest to
remain at the top of the
8 Establish an online account through SmartHub to view past billing
J.D. Power rankings.
9 Watch this year’s Annual Meeting video and learn about company news 10 Find the estimated time of restoration for an outage affecting your area
In this day and age, we know we can’t just push information to you and meet today’s expectations. The communication must allow two-way dialogue, and we do our best to be responsive 24/7 and 365 days a year (366 this year since it’s leap year). I hope you’ll engage with us soon. We are always privileged to hear from our members. SECO Energy is an equal opportunity provider and employer. 499002