Security Electronics & Networks Magazine by Security Electronics & Networks Magazine

DECEMBER 2020 ISSUE 427

FUTURE OF ALARM MONITORING l 850 CCTV Cameras Monitoring NorthConnex l LOX Locking Launches In Australia l The Interview: Steve Bell, Gallagher l Product Review: Bosch DINION IP 3000i IR l Special Report: Best Products Of 2020 l Case Study: NSW Courts Tunnel Project l Special Report: Selecting Video Intercoms l

Protecting Cargo & Freight Centres

l SAGE 2020, ASIS ACT Seminars, Dinner

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editorial By John Adams

S E CU RI TY E L ECTR O NI C S & NETWO R KS D E C E MBER ISSUE 4 27

SAGE SHOWS PERSONAL CONNECTION POSSIBLE IN 2021 T the end of a challenging Australia finds A 2020 itself in an unusual position when it comes to the global COVID-19 pandemic. Through geography, comparatively low overseas visitor numbers, comparatively fast response, reasonably good management, acceptance of good advice, community sacrifice and possibly some measure of luck, the country heads towards Christmas with less than 80 active cases of the virus and almost no community transmission whatever. It goes without saying that what comes next depends entirely on our ability to eliminate community transmission – the recent outbreak in South Australia shows just how hard it is to keep COVID-19 under control – and how quickly the vaccine can be distributed. Regardless it looks like domestically, 2021 may offer the security industry the opportunity for some measure of normalisation – and that includes greater contact between people. More contact means there’s a good chance we might see more events next year. Something that was clear at Security & Government Expo in November is just how much security people need to see each other. There’s an enormous hunger for contact with security colleagues and with security technology that was palpable at SAGE – in 6 months at SecTech 2021 that hunger for connection will be stronger still. Importantly, SecTech is a compact show that runs in large venues – that means there’s scope for social distancing, though experience suggests this needs to be actively policed.

SAGE 2020 showed that the flow of technology has not stopped – while the industry held its breath in the first half of 2020, the second half of the year saw a stream of new and enhanced solutions pour through. Industry people know that the connection between trusted security suppliers, security integrators, security consultants, security managers and trusted security technologies is at the core of the electronic security business. More than ever, the security industry needs technologies that enhance user safety, increase operational efficiency, deliver more functionality and offer greater capability in layers – from the sensor, the camera and the door, to the app and the enterprise management solution. SAGE 2020 showed that the flow of technology has not stopped – while the industry held its breath in the first half of 2020, the second half of the year saw a stream of new and enhanced solutions pour through. These solutions offer low touch access control, proximity detection, contact tracing, and video analytics, as well as simplification of operations, local and enterprise site management, and remote management. SEN’s Best Products of 2020 feature in this issue offers a cross section of these solutions – there are a surprising number. In fact, the feature was so large this year it was impossible to fit into the magazine in its original form. Best Products of 2020 showed something interesting. It’s that the pace of product evolution has accelerated. And there are not only new solutions based on the latest technologies but key enhancements to existing systems that are changing fast. The cadence

of upgrade increased in recent years under the influence of the IT industry to 2 upgrades a year for software solutions but in 2020 we’ve had ‘tweenies’. These little tweaks, including integrations and developments have taken place between the planned major upgrades. This increased technological flux makes it harder to stay on top of the best solutions at the moment that staying on top of them is vitally important. At the same time products are evolving, technology is changing, with expanding investment in networks, including the introduction of 5G, redrawing the way smart businesses and smart homes are secured, monitored and managed. AI is coming, too, not only in support of security operations but as a threat to them. Installers and integrators need to be across these developments, as well as embracing enhanced cyber security techniques, replacements for VLANs, and secure cloud, which is more than ever becoming the heart of remote networking for smaller applications. As the Australian security industry moves towards 2021 after a very challenging 2020, now is not the time to withdraw from a market driven so intensely by trusted personal relationships but to implement a way in which that vital contact can be undertaken in safety. We’ll be taking the lessons we learned at SAGE on tour with SecTech Roadshow in May 2021 – we’d love to have you join us. Just try to stay 1.5 metres apart… n

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24: BOSCH DINION IP 3000I IR

DEC 20 8: 850 CCTV CAMERAS MONITORING SYDNEY’S $3 BILLION NORTHCONNEX Australia’s deepest road tunnel, the 9km NorthConnex in Sydney, dives 90 metres underground at its deepest points, and is monitored by 850 CCTV cameras, including PTZs, with 750 cameras inside the tunnel and another 100 cameras installed on the approaches. 9: LOX LOCKING LAUNCHES IN AUSTRALIA A new electromechanical locking business, based at Artarmon in Sydney, has been launched by Bob Graham and Marc Bindner. The company supplies a wide range of electromechanical locking solutions through Australia’s leading distribution businesses. 20: STEVE BELL, GALLAGHER Gallagher has become the first New Zealand organization to be authorized as a CVE Numbering Authority (CNA). According to Gallagher’s chief technology officer, Steve Bell, becoming a CNA demonstrates a level of maturity in cyber security and a commitment to communicating vulnerability information to customers – but operationally, what does this mean?

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Bosch’s 3000i IR day/night bullet camera is a robust IK10, IP66-rated camera with a solid specification including 5MP resolution, H.265 streaming, motorised zoom and focus, 30 metres of IR and Bosch’s Essential Video Analytics built in, allowing automated event notifications and faster searches. 32: BEST PRODUCTS OF 2020 What were the best products of 2020? That’s a lot harder to answer this year than it was last year. The COVID-19 pandemic has muffled direct paths of information and kept us hands-off when it comes to the latest technologies. Regardless of the challenges, after a quiet first half of 2020, the new technology river has commenced to flow. 36: NSW COURTS TUNNEL PROJECT H3C Plus has an installed an integrated security solution for NSW Courts Tunnel Project, incorporating Genetec VMS and Kiwivision analytics, Axis cameras, a Gallagher Command Centre with a high level interface, and a Commend low level interface, to variously manage 450 cameras, 400 doors, 600 duress points and 60 intercoms on an existing blown fibre backbone. 40: SELECTING VIDEO INTERCOMS There are so many video intercoms now available – some dedicated, others part of smart home solutions, some hardwired and some wireless – that’s it’s difficult to get a clear sense of what features installers and end users should be looking for when wanting entrance control of homes and apartments

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52 40

regulars

46: PROTECTING CARGO & FREIGHT CENTRES Big cargo and freight centres are among the security managers greatest challenges. A blanket security policy that includes the staff of courier companies and rewards your staff for zero-loss operations is the solution.

8: NEWS

50: SAGE 2020, ASIS ACT SEMINARS, DINNER

Getting a clear sense of the future of alarm monitoring isn’t easy. While there’s plenty of evidence professional monitoring services will always be required, DIY inroads and recent moves from big internet players like Google, make our path harder to call.

Latest business, product and technical news from Australia and around the world. 44: MONITORING

SAGE 2020, including the ASIS ACT Seminars and Annual Dinner, were held at the Realm Hotel Canberra on November 12, in accordance with ACT’s COVID-19 regulations, which currently include non-mandatory masking and with numbers in the main expo hall limited to 190 at a time, while seminar rooms were limited to 20, with sessions live streamed to multiple locations around the venue.

DECEMBER 2020 ISSUE 427

Protecting Cargo & Freight Centres

l SAGE 2020, ASIS ACT Seminars, Dinner

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Publisher Bridge Publishing Aust. Pty Ltd ABN 11 083 704 858 PO Box 237 Darlinghurst NSW 1300 tel 61 2 9280 4425 fax 61 2 9280 4428 email info@bridge publishing.com.au

52: EDITOR’S CHOICE What’s new from our manufacturers. 56: HELPDESK Our team of electronic security experts answers your tough technical questions.

Editor John Adams Advertising Manager Monique Keatinge Customer Service Annette Mathews tel 61 2 9280 4425 annette@bridge publishing.com.au

Design Tania Simanowsky e: tania@ taniasdesign.com.au

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N ORKS ATION

LOBAL T THE G IN W WE EWLY ING

NEWS IN BRIEF DECEMBER 2020

STID, BOSCH PARTNER TOUCHLESS MOBILE ACCESS CONTROL n STID and Bosch have partnered on a touchless solution built around a mobile phone ID. The collaboration combines STid’s expertise in contactless identification solutions with Bosch’s access control portfolio. Users can use their mobile phone as means of identification when STid Mobile ID is integrated with the Bosch Access Management System (version 2.0 and higher), the Bosch Building Integration

System (version 4.7 and higher), or the Bosch Access Management Controller (AMC2). Users install the STid mobile app on their smartphone to receive a unique ID number. When presenting a mobile phone to the reader, the authorization rights of the ID credential within the Access Management System or the Building Integration System will be checked by the AMC2 before access is granted.

In addition to being touchless, the solution has the advantage of requiring only a mobile phone for identification, rather than biometric features. In addition to the already mentioned advantages, the mobile access solution based on STid and Bosch, will provide customers with the following benefits: l Pre-configured STid readers can be purchased via the STid distribution sales channels that are compatible with the Bosch

access control components in a plug and play way l The option to choose OSDP v2 SC channel protocol for highest security in data transmission from the

reader to the AMC2 l A free mobile credential

as means of identification, which is issued directly when installing the STid mobile app on the smartphone.

ADT MOVES GOOGLE PLATFORM COLLABORATION FORWARD n ADT has moved its collaboration with Google on a professional smart home solution forward from 2022 to the second half of 2021. According to Jim DeVries, president and CEO of ADT, the new platform will feature co-branding with Google, integrated Google Maps, Nest cameras and thermostats, and Google video analytics, as well as employing ADT’s Command & Control platform – until the end of 2022. “When we first announced the Google investment in ADT and the long-term strategic partnership, we shared that one key outcome of the relationship would be a next-generation platform with new home security and automation, products and peripherals, deeper device integration and enhanced alarm verification,” DeVries said.

“Following a comprehensive review of our alternatives, we’ve concluded that ADT should and will own our next-generation platform, which will be developed entirely within Google Cloud. Further, the platform will be developed in coordination with Google to leverage native integration in the multitude of works with Google integration already available. “Our decision allows ADT to have full control of our future road map and will enable ADT + Google to deliver operational and efficiency benefits, better long-term economics and ensure that we continue to be the leader in home automation and security into the future. Our development work is already well under way with teams from both ADT and Google engaged.”

THE PLATFORM WILL BE DEVELOPED IN COORDINATION WITH GOOGLE TO LEVERAGE NATIVE INTEGRATION IN THE MULTITUDE OF WORKS WITH GOOGLE INTEGRATION ALREADY AVAILABLE. Don Young, chief information officer and executive vice president of field operations for ADT, said the new offering will invite all the Google product suites into the ADT ecosystem and he pointed out that the new platform will leverage alarm verification, using Google computing power to collect data, conduct better analysis and even ‘score’ alarm activity in the future. “We’re looking not just to make our smart platform smarter, we’re looking to make it more helpful, and that’s leveraging Google’s prowess in machine learning and artificial intelligence to fuel what Google calls ambient computing,” Young said. ADT has also released its Q3 financials, which show a total revenue of $US1.299 billion, slightly down on 2019 revenues of $1.301 billion

API DISTRIBUTING SIMONSVOSS ELECTRONIC LOCKS n SIMONSVOSS keyless electronic locking solutions are now available in Australia exclusively through API Access & Security. SimonsVoss Technologies, part of the Allegion family of brands, is one of Europe’s leading electronic lock brands, with 11,500 installations globally. According to API, its access control product “revolutionises traditional locking systems using

SIMONSVOSS TECHNOLOGIES, PART OF THE ALLEGION FAMILY OF BRANDS, IS ONE OF EUROPE’S LEADING ELECTRONIC LOCK BRANDS, WITH 11,500 INSTALLATIONS GLOBALLY.

digital technology and integrated access control functions”. “After 24 months of preparation and testing in Melbourne and Munich, as well as developing a frequency suitable to use with SimonsVoss components here in Australia, we are excited to see key projects using SimonsVoss on this side of the world” said Gary Shaw, SimonsVoss product leader, API Access & Security. “SimonsVoss will allow seamless access, central control and simple integration with existing IT systems for a range of industries and businesses here, and we are looking forward to working with companies that are moving towards modern technologies like access control.”

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Acecom Fire & Security Wins Alice Springs Security, Duress, CCTV Contract p.10 SCSI Signs Partner Agreement With Ursalink p.12 Inner Range Bolsters Cyber Security With NIST Certification p.14 G4S Rejects $US4B Acquisition BidAwarded Class 5 Certification p.16 Genetec Announces Synergis IX Awarded Class 5 Certification p.18

COMPILED BY JOHN ADAMS

LEO OLIVER-DOWLING RECEIVES 2021 GALLAGHER CYBER SECURITY SCHOLARSHIP n GALLAGHER has announced that Leo OliverDowling is the recipient of the 2021 Sir William Gallagher Master of Cyber Security Scholarship. Started in 2015, the scholarship supports academically talented

Leo Oliver-Dowling

students studying towards a Master of Cyber Security at the University of Waikato. With a strong commitment to cyber security and an ethos of giving back to its local community, Gallagher said the scholarship was created to have a positive impact on the industry through supporting the next generation of cyber experts. “My main area of interest is cryptovirology, the study of how cryptography is used to design malicious software,” said Oliver-Dowling. “My goal is to pursue a career at the forefront of cyber security where I’m continuously learning about technology, and also helping people.

“The Sir William Gallagher scholarship has lightened my financial burden immensely, which will allow me to focus on the most important part of university – learning.” Oliver-Dowling will receive financial support towards his postgraduate studies and industry experience through a research project at Gallagher. “Not only is Leo a highachieving student who we’re pleased to support, he is also deeply interested in learning about the use of complex technology, in this case cryptovirology, to help people and society at large,” Gallagher CEO and executive director, Sir William Gallagher said.

850 CCTV CAMERAS MONITORING SYDNEY’S $3 BILLION NORTHCONNEX n AUSTRALIA’S deepest road tunnel, the 9km NorthConnex in Sydney, dives 90 metres underground at its deepest points, and is monitored by 850 CCTV cameras, including PTZs, with 750 cameras inside the tunnel and another 100 cameras installed on the approaches. The solution is thought to incorporate Pelco PTZs, a Genetec Security Centre head end and FLIR analytics, with the Genetec solution staged by Hills, and the cabling handled by a contractor on behalf of Lend Lease. The CCTV system is

monitored 24/7 and is a vital element of traffic flow monitoring and communications in such a deep road system, as well as helping the NorthConnex team coordinate incident response as efficiently as possible. There are 5000 LED lights inside the tunnel, delivering a reduction of carbon emissions of around 83,000 tonnes a year, as well as 140 jet air fans, 46km of heat sensing fibre optic cabling that triggers a zoned sprinkler system, as well as 400 addressable signs and a PA system. According to NSW Premier

Gladys Berejiklian the project injected $A4 billion into the economy and had created more than 8000 jobs. “Even through the darkest months of the pandemic, this project kept pushing forward,” Ms Berejiklian said. Using the tunnel will save motorists about 15 minutes on the trip between the M1 Pacific Motorway at Wahroonga and the M2 Motorway at West Pennant Hills and allow vehicles to travel across Sydney from North to South without meeting a single traffic light.

AXIS COMMUNICATIONS ANNOUNCES PARTNERSHIP WITH VSP

n AXIS Communications has announced a partnership with Australian distributor Video Security Product Solutions (VSP). The deal, which started on October 1, will expand the reach of Axis Communications into new markets in Australia and capitalise on VSP’s status as one of the country’s largest distributors of Milestone Systems’ VMS products. “We are well aware of the reputation that VSP enjoys in our industry, and foresee the significant potential of what our combined forces could achieve,” said Jimmy Chin, distribution sales manager at Axis Communications, South Pacific. “We are keen to push boundaries further by engaging with VSP on major projects and bringing the power of cutting-edge technology to the market in Australia. As one of the leading distributors of Milestone’s XProtect VMS platform, there is a great deal we can achieve with VSP by bundling our video cameras, audio devices and other security products with XProtect.” The deal will also increase scope for Axis Communications in the small-to-medium sized business market. “We are very happy to engage with VSP and bring exciting new solutions to

life,” Chin said. “We know the scope of their vision for Axis products, and this partnership opens new doors for us and allows us to keep pushing the boundaries of what is possible with cutting-edge video and its associated solutions.” The partnership expands the number of official Axis distributors to include Anixter (and by extension CSD), Hills, Ingram Micro and VSP. “The entire VSP team is very excited about this new partnership. Axis has now filled the void in our product portfolio,” said Zaki Wazir, managing director, VSP. “When combined together with Dell, Lenovo and Milestone we can now provide true turnkey solutions. Importantly the solutions that we provide will not just stop with video, we will be stocking and heavily promoting the entire Axis range including audio and access control.”

WE ARE KEEN TO PUSH BOUNDARIES FURTHER BY ENGAGING WITH VSP ON MAJOR PROJECTS AND BRINGING THE POWER OF CUTTINGEDGE TECHNOLOGY TO THE MARKET IN AUSTRALIA.

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NEWS DECEMBER 2020

LOX LOCKING LAUNCHES IN AUSTRALIA n A NEW electromechanical locking business, based at Artarmon in Sydney, has been launched by Bob Graham and Marc Bindner. The company supplies a wide range of electromechanical locking solutions through Australia’s leading distribution businesses. LOX Locking has been founded by directors Bob Graham and Marc Bindner. The company will supply electric strikes, electromagnetic locks, electromechanical drop bolts and the like through an exclusive distributor client list that includes CSD Central Security Distribution, FREEWAY Security (Adelaide), Mainline Security (Melbourne/ Brisbane), Hills, LSC

Locksmiths Supply Company, NET Security (Adelaide/Melbourne) Seadan Security and Sprint Intercom. “We’re very excited to have launched this new business,” said LOX Locking director, Marc Bindner. “We’re doing what we do best, and that’s supply the world’s best electromechanical locks – this business is very niche, very focused, and very committed to providing the best customer service in the industry. “Our electromechanical locking products will only be supplied through our security wholesale distribution partners – we will never go direct to market. In our opinion, there’s a temptation to have too many distributors

but this is a mistake that we won’t be making. Our exclusive list of wholesale partners knows the market, they know what they are doing, and we will support them 100 per cent.” According to Bob Graham, launching LOX Locking in an uncertain business environment created by the COVID pandemic is challenging but the LOX team believes access control is a key element of any COVID safe electronic security application, and this will drive growth. “With any access control solution, absolute reliability is the key,” said Graham. “We believe that LOX manufactures some of the best electromechanical locking products in the world – and we are not saying that lightly and

Bob Graham (left) and Marc Bindner, LOX Locking.

without reason. We will support these products unstintingly – it’s a trust relationship between us and our distributors and their installer and integrator customers.” According to Graham there are 95 products in the LOX Locking product list, with 35 being core products and the rest accessories. He said the product list may

increase in the future, but the focus will remain very tight. “It’s obviously exciting launching a new company in 2020 but the LOX Locking team has vast experience with this excellent product range and we are confident we can deliver our customers a service that is second to none.”

ALARM.COM GROWS Q3 REVENUE 17.9 PER CENT n ALARM.COM reports that its Q3 SaaS and license revenue increased 17.9 per cent year-over-year to $US100.1 million., while total revenue increased 24.2 per cent to $158.9 million for the quarter, over 2019 numbers. Alarm.com president and CEO, Stephen Trundle, attributed the strong quarterly results, in part, to the company’s ongoing strength in the professional smart home market in the United States and Canada. He said there was strong growth in residential video. During the third quarter, 40 per cent of the company’s new subscribers opted to include video services.

“The commercial market, while not fully recovered to pre-COVID levels, also began showing some positive momentum in the third quarter,” Trundle said. “The strength of the recovery and the overall performance of our service provider partners, particularly in the residential segment, exceeded our expectations and drove the strong results.” SaaS and license revenue had renewal rate of 94 per cent in Q3, which is at the high end of the company’s historical range of 92 per cent to 94 per cent, and consistent with levels prior to the COVID pandemic.

“This high retention rate contributes to our favourable SaaS metrics with a very positive LTV-to-CAC ratio of approximately 3.9 due to our long lifetime customer value,” CFO Steve Valenzuela said. “Hardware and other revenue in the third quarter was $58.7 million, up 36.7 per cent over Q3 2019.” Alarm.com raised its guidance for total revenue for 2020 to $594 million to $604.2 million, up from the prior guidance of $552.7 million to $563.1 million. This includes estimated hardware and other revenue of $205 million to $215 million.

ACECOM FIRE & SECURITY WINS ALICE SPRINGS SECURITY, DURESS, CCTV CONTRACT n ACECOM Fire & Security has won a contract for the repairs and maintenance of security, CCTV and duress systems in the Alice Springs region for a period of 36 months. In the original tender, the NT Department of Infrastructure, Planning and Logistics (DIPL)

said it required repairs and maintenance to security, CCTV, duress systems and PA systems (where requested) for a period of 36 months to various government building in the urban and remote area. The terms of the contract were not disclosed.

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NEWS DECEMBER 2020

GENETEC GOES DIRECT TO INTEGRATORS IN ANZ n GENETEC has announced a new go-to-market strategy for Australia and New Zealand which will see the company engaging directly with its expanding network of systems integrators. To support its new strategy, Genetec has already assumed responsibility for all aspects of its customer service programme including warranty

AS THE PHYSICAL SECURITY MARKET CONTINUES TO MATURE, A DIRECT RELATIONSHIP WITH SYSTEMS INTEGRATORS ALIGNS US MORE CLOSELY, AND TOGETHER BRINGS US CLOSER TO OUR USERS.

and returns; advanced replacement programme; training; customer support services; pre-sales and postsales support; and partner programmes. The company has also appointed key contact points for its system integrators and engaged a third-party logistics company to deliver a seamless supply chain. “We are committed to expanding our footprint across Australia and New Zealand and this is the optimal go-to-market strategy to ensure the most sustainable and resilient business for our partners and ourselves,” said George Moawad, country manager, ANZ at Genetec. “As the physical security market continues to mature, a direct relationship with systems integrators

aligns us more closely, and together brings us closer to our users. This model will enable us to better understand the challenges our partners and users face, deliver better value, and ensure we can swiftly bring innovative and locally relevant solutions to the Australian and New Zealand markets.” The Genetec Channel Partner Programme has 3 levels: Certified, Elite & Unified Elite. The Genetec team in Australia and New Zealand will be directly responsible for all aspects of certification, training, and ongoing education designed to enhance the expertise of its system integrators. “We’re looking forward to working directly with the Genetec team in the region,” said Umberto

SCSI SIGNS PARTNER AGREEMENT WITH URSALINK n SCSI has signed a partner agreement with networking specialist, Ursalink, to assist SCSI customers connect their solutions to the internet of things. “We are proud to announce that we have signed an official partnership with Ursalink,” said SCSI’s Chad Wright. “Ursalink leverages top trending technologies to simplify the process of data collection, storage and retrieval in order to accomplish the goal of connecting ‘things’ to the cloud, which makes them an ideal fit for SCSI.” According to Wright, the Ursalink DeviceHub provides a friendly interface for user to configure

devices, upgrade firmware in bulk and remotely. “SCSI is now running the DeviceHub services locally for all Direct Connect customers using the Ursalink routers to provide real-time monitoring on devices’ critical parameters and location for targeted group of devices,” Wright said. “The DeviceHub also allows comprehensive reports on the fleet of managed and monitored devices, such as failed connection, pending and failed tasks, SMS received, etc.” “Now available for Direct Connect applications, Ursalink routers are specially designed to be

low cost, highly efficient and to connect with a diverse type of field assets. All Ursalink routers have a built-in 4G/LTE CAT4 modem that supports dual SIM for robust, reliable cellular communication and are also available in 5G. “Ursalink routers are built with rugged enclosures and a wide operating temperature range (-40 to 70C) make it perfectly suit most M2M or IoT applications in most environments,” Wright said. “These and other features make them an ideal partner and perfect for use with the Direct Connect range of applications.”

Tosti, managing director of Genetec Unified Elite Channel Partner, Fortis Security. “Being able to directly update Genetec about

our customers’ priorities, problems, and opportunities, as well as rapidly access upto-date product training, will enable us to deliver even better outcomes.”

George Moawad, Genetec.

AOTEA SECURITY PROTECTING RUA BIOSCIENCE WITH GALLAGHER

nRUA Bioscience worked with Gallagher-approved channel partner, Aotea Security, to develop an integrated security solution which includes a monitored pulse fence, access control, and CCTV, to provide a high security environment. According to the Aotea team, the Gallagher system was the best option because it provided all that Rua Bioscience required and more. Since 2016, Rua Bioscience has become a world leader in the research and development of plant genetics, specialising in cannabinoid extracts for

medicinal applications. With this in mind, a security solution was required to detect, deter, and defend the 3 Rua Bioscience locations from which the organisation operates in New Zealand. Rua Bioscience has huge growth plans and is working towards the manufacture of GMPcertified, quality-assured medicinal cannabis as Active Pharmaceutical Ingredients and products, for domestic and global customers. The flexibility of the Gallagher system is key to growing securely as the business evolves.

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NEWS DECEMBER 2020

BILL CHAN APPOINTED HANWHA TECHWIN TECHNICAL SALES MANAGER, ANZ n BILL Chan has been appointed technical sales manager for Hanwha Techwin Australia and New Zealand, based in Melbourne. Chan brings with him more than 20 years’ experience in engineering and enterprise sales across the ANZ security industry and said he would combine these skills to drive both customer engagement and business growth. Chan comes to Hanwha after more than a decade at Hills, where he was successful in enterprise sales and new business development, achieving business goals while providing an exceptional standard of service. Chan will also provide training and sales assistance on medium and large projects

to support our integrator partners. “I’m really excited to join Hanwha Techwin in the region and to be part of a company which provide reliable and quality IP video solutions backed by outstanding customer service,” Chan said. “Our commitment will be on enabling, educating and supporting local end-users, integrators and partners and growing the business in Australia and New Zealand.” JM Kim, sales director for Asia, welcomed Bill to Hanwha Techwin Australia and New Zealand. “We are very excited about this new appointment, Kim said. “Bill has a strong background in expanding the business through effective business relationships with assigned

Bill Chan

strategic channel partners and the key stakeholders within the channel. “His background and experience will help Hanwha Techwin to grow the security market in Australia and New Zealand and we look forward to providing the best solutions and supporting to both new and existing customers.”

INNER RANGE BOLSTERS CYBER SECURITY WITH NIST CERTIFICATION n FOLLOWING on from the release of 2-factor authentication in Inception, Inner Range continues to enhance its cyber security credentials through the National Institute of Standards and Technology (NIST), which is a part of the United States Department of Commerce. The encryption algorithms used by Inner Range Integriti and Inception have both received the certification and customers can be assured that the encryption used by Inner Range is of the highest standards FIPS 140-2 is a US government computer

security standard used to approve cryptographic modules. The NIST Cryptographic Algorithm Validation Program (CAVP) provides validation testing of approved (FIPS-approved and NIST-recommended) cryptographic algorithms and their individual components. This certification is required for use by US federal government agencies and regulated industries. Most importantly, the certification provides confidence in the implementation of Inner Range cryptographic modules and their ability

RYALEX INTEGRATES PERMACONN, TECOM C4 FOR FAIRFIELD COUNCIL

CYBER SECURITY IS EXTREMELY IMPORTANT AND IT IS ESSENTIAL THAT COMPANIES SUCH AS INNER RANGE IMPLEMENT THE BEST IN CLASS ENCRYPTION ALGORITHMS TO ENSURE THAT OUR CUSTOMERS COMMUNICATIONS AND DATA ARE SECURE to communicate and store data securely. “Cyber Security is extremely important and it is essential that companies such as Inner Range implement the best in class encryption algorithms to ensure that our customers communications and data are secure,” said Steve Mitchell – product development manager. “Along with the current NIST CAVP certification, we will continue improving the cyber security of our products into the future to ensure our customers have access to the best possible protection.”

n SECURITY integrator Ryalex has integrated a security solution incorporating Tecom C4 and the Permaconn PM54 communications solution to connect and integrate Fairfield City Council’s remote sites and access control systems. Fairfield City Council is a local government area in the west of Sydney. With a population of over 200,000 residents and growing, Fairfield City Council wanted to upgrade and streamline its access control and alarm management systems to enable full auditable control over the user database as well as efficiency and scalability in remote control and programming. Before the upgrade to Permaconn’s PM54 solution, council had a mixture of hard-wired IP connections, stand-alone 4G internet routers, wireless GPRS alarm communicators and mobile diallers on each site. According to Permaconn, the PM54’s private and secure network provides end-to-end connectivity services for mission-critical systems, including intruder security, camera systems and alarm communication. PM54’s technology works over IP and digital mobile networks – 3G, 4G, and the latest dedicated IoT networks – across multiple network operators. Fairfield City Council’s biggest challenge was connecting several sites with limited infrastructure to the Tecom C4 unified access management

platform for streamlining global user management. Additionally, a large number of sites were monitored via PSTN, which was nearing end of life due to the NBN rollout and required upgrade. After considering multiple options and vendors with separate solutions and multiple hardware devices (e.g. separate 4G routers and alarm communicators), Fairfield City Council chose the Permaconn PM54 as their connectivity solution across all sites as it combines a managed high-speed 4G router and Wi-Fi hotspot with an alarm communicator, removing the need for multiple devices on each site. As a result of the upgrade Fairfield City Council now operates a fully functional security and accesscontrolled network. All sites are now connected via the PM54 solution that fills in the gaps of the wired network and simultaneously supports alarm monitoring. The connection from each site to the Tecom C4 management platform was made easy through Permaconn’s secure VPN network. This highly reliable gateway solution provided the additional layer of robust cyber security to all sites. “It has been a successful integration of the security and access control platform for the Fairfield City Council, where the PM54 filled in the gaps of the wired network,” said Ron Van Veen, director, Ryalex.

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New Generation PTZ

UL CAP certified

The new PTZ PLUS offers remarkable PTZ performance with in house developed 4K 30x zoom lens (XNP-9300RW) and device platform. The wide range of lineup features 4K/6MP/2MP (XNP-9300RW/8300RW/6400RW) resolution and 30x/40x optical zoom. It also supports monitoring in darkness up to 200 meters with Wise IR, which optimizes the amount of IRs and its angle at every zoom ratio. With its compact and light design that reduces the burden of installation, installers can easily set and plug in RJ45 cable and utilize three-step twist mount, which greatly enhances the convenience of installation. And PTZ PLUS lineup acquired the UL CAP (Cybersecurity Assurance Program) certification, an international cybersecurity standards meeting all of ULâ&#x20AC;&#x2122;s thorough evaluation criteria such as penetration test, access control and user authentication, encryption, and software update.

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Hanwha Techwin Australia and New Zealand

Level 31, 120 Collins Street, Melbourne, VIC 3000 Email : Info-oceania@hanwhawisenet.com Web : Hanwha-Security.com

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www.eos.com.au

www.gsasystems.com.au

24/11/20 10:40 am

NEWS DECEMBER 2020

AXIS INTEGRATOR SURVEY FINDS COVID RECOVERY TOP CONCERN n AXIS’ Partner Integrator Survey, which includes data from 455 security business leaders from across the U.S. found economic recovery was the top concern for security integration businesses, with 67 per cent of responders most worried about this aspect of the future. Key findings of the survey include that 58 per cent

of end users are prepared to explore IP solutions and 45 per cent believe AI acceptance will accelerate because of COVID-19, meanwhile 49 per cent were most worried about supply chain management, 37 per cent were worried about losing customers and 30 per cent fretted over shifting business models. Importantly, 70 per cent

of security integrators continued to work as usual through the U.S. pandemic, though 53 per cent said they had experienced a decrease in business, while 28 per cent of business leaders said they were investing in digital transformation of workflows to support new, remote business operations. Security professionals said

G4S REJECTS $US4B ACQUISITION BID n G4S has rejected turn down an offer from Allied Universal to acquire the company for 210 pence per share, which values the UK-based guard services and security technology provider at $4.2 billion. G4S said that it rejected the offer because it was “highly conditional” and felt it “significantly undervalues” the company and its

prospects. Last month, GardaWorld attempted a hostile takeover bid for G4S, offering nearly $3.8 billion for the company, which called the offer “unattractive” and “opportunistic”. G4S plc is security services company headquartered in London, England, establish in 2004 when London-

based company Securicor merged with Danish security business, Group 4 Falck.

57 per cent of end users were most worried about economic recovery, 43 per cent were worried about human resources, 42 per cent worried about remote functionality, 25 per cent were concerned about TCO, and 19 per cent worried about cybersecurity. Security professionals said end users needed to focus on remote monitoring to reduce personal contact (49 per cent); access control for contactless entry (49 per cent); the adoption of analytics for crowd management (33.5 per cent); reduce high-traffic areas with heat-mapping solutions (32 per cent); and curbside pickup with analytics (23 per cent). “The pandemic demonstrated a clear understanding that technologies which support business continuity and employee safety should be top of mind for everyone within the organisation, not

just security professionals,” says Fredrik Nilsson, vice president of Americas, Axis Communications. “Our study revealed the resourcefulness of professionals within the industry as well as the flexibility of IP solutions and our partner ecosystem. Accordingly, there’s a clear interest in, and increased acceptance around, the potential for integrated solutions that solve long-term security needs, enhance business operations and address health and safety measures.”

OUR STUDY REVEALED THE RESOURCEFULNESS OF PROFESSIONALS WITHIN THE INDUSTRY AS WELL AS THE FLEXIBILITY OF IP SOLUTIONS AND OUR PARTNER ECOSYSTEM.

BRAVIS SECURITY INTEGRATING MILESTONE, INTEGRITI FOR ST JOSEPH’S COLLEGE

G4S SAID THAT IT REJECTED THE OFFER BECAUSE IT WAS “HIGHLY CONDITIONAL” AND FELT IT “SIGNIFICANTLY UNDERVALUES” THE COMPANY AND ITS PROSPECTS. Collin Keeton (l) with Wade Anderson.

n SECURITY integrator, Bravis Security is integrating a Milestone CCTV solution and an Inner Range Integriti alarms access control and automation system for St Joseph’s College Nudgee in Queensland. “We are thrilled to announce our successful bid for St Joseph’s Nudgee College master security upgrade project,” said Wade Anderson of Bravis. “As one of

Australia’s leading boy’s schools, caring for close to 2000 pupils, we are tremendously proud to play our small part in keeping the campus and pupils safe. “With 280 new cameras going into a Milestone headend and consolidating 512 access control doors into a new Inner Range Integriti system, this is a project that we are very excited to be involved with.”

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NEWS DECEMBER 2020

GENETEC ANNOUNCES SYNERGIS IX AWARDED CLASS 5 CERTIFICATION n GENETEC has received Class 5 Capability Certification from ASIAL for the Synergis IX access control solution. The Synergis IX range of hardware devices were specifically created for the Australia and New Zealand market to work with the Genetec Security Center platform to unify access control and intrusion functions with video surveillance, communications and more. The certification signifies it meets the stringent standards of AS/NZS 2201.1 2007, the Australian and New Zealand standard for the design, installation, commissioning and maintenance of intruder alarm systems. Typically found in government,

military, financial and other high security environments, Class 5 is the highest risk profile classification within this standard. Genetec is the only open and unified ACS and intrusion solution to hold this certification in Australia and New Zealand. “We’ve been working tirelessly to achieve Certificate of Class 5 Capability for Synergis IX since we launched the product range in July 2019,” said George Moawad, Genetec country manager ANZ. “It’s an honour to to be the only open and unified ACS and intrusion solution to receive this level of certification. For our growing customer base in Australia and New Zealand it provides

absolute peace of mind.” One such customer is NEXTDC, a leading Australian Data-Centre-asa-Service provider, which has worked with Genetec since 2011. “We made the decision to standardise our access control and intrusion detection protocol on Synergis IX with Security Center because we were confident Genetec was laser focused on achieving ASIAL Certificate of Class 5 Capability,” said George Dionisopoulos, head of security, NEXTDC. “Naturally, as a data centre provider, our own customers require the goldstandard when it comes to security, and third-party verification like this is extremely important.” According to Omdia

(Informa)’s latest access control report, Genetec is the fastest growing access control software provider in the world. The report showed Genetec rising to 4th position globally (up from 6th and

8th positions in 2019 and 2018 respectively) with a growth rate of nearly five times the pace of the market. Security Center Synergis is the company’s flagship access control system.

George Moawad, Genetec.

MSS WINS GOLD COAST SAFETY CAMERA NETWORK MONITORING SERVICES CONTRACT

EAGLE EYE NETWORKS NAMED FASTEST GROWING CCTV COMPANY

n MSS Security has won the Gold Coast Safety Camera Network monitoring services contract released by City of Gold Coast and will monitor more than 530 CCTV cameras on behalf of council. In the original tender, GCC said its Safety Camera Network (SCN) plays a key role in contributing to the high standard of public safety that is experienced by residents and visitors to the Gold Coast. “The city has built and maintains a fully equipped monitoring control room which has been utilised

n EAGLE Eye Networks has been named in Deloitte’s Technology Fast 500 for the 2nd year, also coming 9th in the category of electronic devices/hardware. “The combination of our cloud video surveillance platform with powerful analytics and artificial intelligence is dramatically reshaping video surveillance; improving safety, security, operations, and customer service for businesses around the world,” said Dean Drako, Eagle Eye Networks founder and CEO. “We pioneered the video surveillance industry’s

Gold Coast Mayor Tim Tate.

by the city and its contractors to deliver the services sought through this invitation to offer,” GCC said. “Offers must allow for management including rostering, training, supervision of staff to support delivery of monitoring of the data/footage from the city’s camera network in accordance with this principal’s requirements including meeting licencing and experience requirements. “The scope of the contract is for the 24 hour, 7 days per week monitoring of the SCN CCTV camera’s footage, and the recording and reporting of any incidents which affect or have the potential to affect the safety of the public on the Gold Coast. The monitoring contractor is to support City of Gold Coast in providing this public safety service to the community through supporting the safety of persons within the areas covered by the network. “The contractor’s role is to be fulfilled through

IN THE ORIGINAL TENDER, GCC SAID ITS SAFETY CAMERA NETWORK (SCN) PLAYS A KEY ROLE IN CONTRIBUTING TO THE HIGH STANDARD OF PUBLIC SAFETY THAT IS EXPERIENCED BY RESIDENTS AND VISITORS TO THE GOLD COAST. the delivery of routine and non-routine duties, including but not limited to conducting electronic patrols of the areas covered by the network, identifying hazards, incidents and suspicious activity, communicating matters of note to the Queensland Police Service (QPS) or the principal’s representative in real time, conducting footage searches and saving recordings, and providing reports as required and as detailed in the operations and procedures manual, which will be provided to the successful contractor.” The terms of the contract were not disclosed.

move to the cloud, and the addition of AI applications will drive the industry’s next transformation and our continued growth. “Our rise is a testament to our leadership and ability to deliver what the industry needs and wants. We are transforming security and business operations in the same way selfdriving and electric cars are transforming transportation.” Last month, Eagle Eye raised $40 million of Series E funding from venture capital firm Accel to continue its growth and expand its technology leadership.

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An Anixter Company

SEADAN SECURITY & ELECTRONICS

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● Regulars

The Interview

Steve Bell, Gallagher

Gallagher has become the first New Zealand organization to be authorized as a CVE Numbering Authority (CNA) – globally there are only 132 organizations in 22 countries authorized to assign CVE IDs to vulnerabilities affecting product within their scope. According to Gallagher’s chief technology officer Steve Bell, becoming a CNA demonstrates a level of maturity in cyber security and a commitment to communicating vulnerability information to customers – but operationally, what does this mean? Q: What are CVEs, Steve? A: CVEs are Common Vulnerabilities & Exploits – it’s essentially a big database where all the companies publish their vulnerabilities – companies like Google, Microsoft, Apple and... Gallagher The security industry is not that well represented – there are some companies that post vulnerabilities to it, but not many. Q: How do published CVEs help end users and security integrators manage cyber security threats in real time? A: Enterprises with IT departments will be watching the database – if we can’t get our own communications through to enterprises, organisations and integrators through the usual communication channels, then hopefully they have a CVE trigger on the word ‘Gallagher’ and any vulnerability we publish will pop up, encouraging them to do an assessment and/or contact their integrator to organise an upgrade. Q: Having read around CVE – it’s quite a dry area, yet it’s intensely important, isn’t it, especially now with networked solutions increasingly at the heart of electronic security and solutions? A: You are working with cyber security guys who are passionate about the facts of cyber security – from our perspective it’s about working out the approach we take to cyber security, how we manage it

and how we assist customers to manage it. For a number of years we were undertaking cyber security initiatives behind the scenes – I think a lot of the electronic security manufacturers would be doing that – quietly fixing issues we find and improving our cyber security profile while not really letting people know. As long as customers stayed on the upgrade path, they would get all our new stuff and they would be protected. The challenge is that while we have many customers who stay up to date with our software, others – including big enterprises like universities and government departments – purposely stay a version behind so that any issues are resolved before they install the latest version. Sometimes the process they might experience getting through the stakeholders in their organisation to get permission to upgrade can be such a significant effort that they try not to undertake that process any more than they need to. However, sometimes vulnerabilities may evolve that we fix and our customers definitely should upgrade in order to keep themselves secure. That entire process of detecting, fixing, communicating and upgrading poses a challenge. Every company that has had an electronic security solution in the market for a few years and who claims they have never found or been appraised of security vulnerabilities in

their product has never really looked or had external experts look. The standards have changed over time. Q: Cyber security is a journey isn’t it – does that make this process of detecting, fixing, communicating and upgrading even more difficult? A: It certainly does. As you know, we released the first variant of this platform way back in 2001 and the thing about cyber security is that it’s a treadmill – you’ve got to get on and keep moving to keep up with evolving threats. Since those early days, all our cryptography has been updated, many of the platform aspects have changed - the way clients communicate to servers, the way controllers communicate to servers – all that has been refreshed. Cyber security is an ongoing process. The cost of maintaining a platform and keeping customers secure requires significant effort. We formed a dedicated cyber security team of 5 around 4 years ago – their whole mandate is that they get involved in every new feature we do, they do a design review of every new feature, they also power up the feature and give it a penetration test and once all that is done and prior to release we will engage an independent white hat organisation to examine the feature for weaknesses. They look at everything – so it’s layers upon layers of testing. The security team has the mandate to examine the overall solution and hunt through all areas looking for issues and actioning fixes as part of a process. Q: Has anyone outside of your team ever found a serious cyber security issue? A: There’s only been one issue an external party has reported to us – this came from a cyber security expert who noticed a Gallagher security system in their building and set out to find an issue with the product and did find something. We take the approach of welcoming that and we took the expert’s advice, got the issue fixed and gave the expert credit when we wrote the CVE.

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STEVE BELL WITH JOHN ADAMS

Steve Bell

More recently, we had a company in NZ approach us to do some security testing – they spend a lot of time practising and wanted to practise on our product. We sent them some of our solutions to examine and they spent a lot of time hunting for vulnerabilities, but they did not find anything, which was pleasing. Q: What is the process of reporting a discovered vulnerability to Gallagher? A: It’s a process based on the acceptance that every company, including us, should have a responsible disclosure policy when it comes to solutions we provide that are network-facing and may be vulnerable to cyber security threats. In our case, the process is a secure email address – there’s a PGP key, so that companies or individuals can encrypt an email to us telling us about

a vulnerability. The process is about getting information to us securely, we can then triage that information and resolve any issues. Penetration testers will give a manufacturer 90 days to resolve an issue they find before they publish it – that’s part of the responsible disclosure. We communicate with anyone who reports an issue and appraise them of our progress with resolution – this has only happened once. A report could come from external sources, it could come from an external penetration testing company after they have done testing, or it could be from an internal source like our internal cyber security team. There are 4 ratings given to reports – critical, high, medium and low. The critical and high reports will get immediate response from our cyber

WE FORMED A DEDICATED CYBER SECURITY TEAM OF 5 AROUND 4 YEARS AGO – THEIR WHOLE MANDATE IS THAT THEY GET INVOLVED IN EVERY NEW FEATURE WE DO. team, which has a triage team they need to get onboard as quickly as possible – depending on the seriousness of the issue, it might trigger an immediate triage meeting. A critical issue is drop tools and fix it immediately – we have a policy of supporting the last 4 versions, so we will patch back through 4 versions and then do a maintenance release on all those. High security issues will be added to the next release depending on the severity, while mediums and lows will be

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● Regulars

The Interview FOR ANY ELECTRONIC SECURITY MANUFACTURER A LOSS EVENT WOULD BE HARMFUL FOR THE BRAND AND WE CANNOT AFFORD TO BE COMPLACENT ABOUT IT. top of cyber security issues. It’s those customers we really need to keep our system up to date for. So, it’s dry material but the threats are severe – we don’t hear of our sites being hacked and if there was a group of hackers going after our sites we would have no idea of it, so we must be proactive. We cannot afford to be complacent – we need our system to be secure and we need a process by which our customers can upgrade their solutions to the latest and most secure versions – that’s what CVE is about.

resolved as part of the upgrade process of the next appropriate version. We first get some of our most senior developers to do an assessment – the Mitre Site that run CVE also have a vulnerability classification process called a CVSS – that is to create a standardised way so if all companies that are reporting things all have done the same sort of classification then the security risk will come out the same for everybody – we decided to standardise on that because we had our own internal classification and the penetration testing company had its own different classification – we found ourselves struggling to establish whether an issue was high or medium. Q: Were any vulnerabilities fixed in the latest Gallagher Command Centre release? A: Yes, we did have some vulnerabilities that were fixed. A couple of weeks

ago we advised our team worldwide about the issue – we tell the team the severity of the issue, whether it relates to the server, the workstation client, the controller. If it’s only a problem in some applications, we will let them know, so they can let the relevant customers know. We ask our team to contact their channel partners / integrators and channel partners contact their customers. We follow that up a week or 2 later with an announcement to our channel partners and a few weeks after the fixes have gone out, we will publish the vulnerabilities on the CVE site. The whole thing about that is if there are hackers wanting to break in, we don’t want to give them a chance before mitigations have been implemented. The customers that make us feel we have to do this are our higher security clients – government departments, banks, universities – also all the big enterprises that feel they need to be on

Q: You recently broke ground on a facility in the UK and announced the intention to support 5 Eyes nations (Australia, New Zealand, Canada, USA, UK) with high security solutions – does CVE flow into that and does this focus on cyber security enhance not only your high security solutions but your other offerings as well? A: It does both. Over the last year we have done a couple of UK government standards – like SCEC in Australia – the aim being that we want to support the UK high security market the same way we support the high security market in ANZ – we had an audit of our software processes by a UK expert – that was really good – we value that. A clause in their standards was that we had openness about vulnerabilities and a process in place to resolve them and to ensure customers were advised and assisted to resolve them within their applications. When it comes to the impact of this cyber security focus on our solutions – this flows all the way through – we don’t just apply the processes around CVE to high security solutions. Every Gallagher customer benefits from the fact we’re dedicated to ensuring they have the information they need to keep their systems up to date and protected against cyber threats. Becoming the first authorized CNA in New Zealand really demonstrates Gallagher’s commitment to delivering solutions with the highest levels of cyber security. n

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Nx Witness v4.1 is now available.

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Call: Call: 1300 1300 280 280 135 135 SEN1220_23.indd 1

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Sydney Sydney Unit Kelso Court Court Unit 8, 8, 3 3 Kelso Moorebank, NSW, Moorebank, NSW, 2170 2170

Call: Call: 1300 1300 280 280 135 135

24/11/20 10:43 am

● Product review

Bosch

DINION IP 3000i IR Bosch’s 3000i IR day/night bullet camera is a robust IK10, IP66-rated camera with a solid specification, including 5MP resolution, H.265 streaming, motorised zoom and focus, 30 metres of IR and Bosch’s Essential Video Analytics built in, allowing enhanced monitoring, automated event notifications and faster searches.

BY J O H N A D A M S

OSCH’s 3000i bullet is part of the affordable 3000i family, which includes a number of other form factors such as dome, mini dome and turret. While the 3000i is described as compact in the literature, it’s a bit bigger than that. The camera is 101.5mm long x 307mm across and weighs a touch over 1.6kg. The sensor is ½.9-inch with a pixel count of 3072 x 1729 supported by a 3.2 to 10mm IR corrected, motorized lens with a moderately fast aperture of F1.6 at the wide end and around F4.0 at the long. First impressions with the camera inside suggest excellent colour rendition, good control of backlight, low blooming levels, decent sharpness and lots of resolution in support of my favoured mid to long end. Out front, these impressions are underlined. It’s a windy day and there’s stacks of tree movement across 15 per cent of the frame – the sensor handles this well. We are at 25ips and there’s great sharpness and high levels of detail, no easily discernible noise and little in the way of tone mapping or motion blur,

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24/11/20 1:59 pm

Visitor & Site Management Solution SecurePass Pro Mobile sign in access utilising IOS or Android Fixed kiosk application Staff & Visitor manual or automatic sign in Integriti Integration Contractor manual sign in Fire evacuation Fully customisable user interface Email notiications & lone worker support Evacuation and mustering role call

SCAN FOR MORE INFO

SEN1220_25.indd 1

SecurePass Corporate Mass SMS or email notiications for emergency situations Contractor management with Health & Safety governance Geo fence sign in, contractor sign in by name, or QR code sign with validation Contractor QR code validation (scan card valid shows contractors licences) Contractor real-time tracking on site Asset management capability Contractor & staff lone worker support Contractor invoice validation Meets COVID-19 contactless sign on / off requirements

24/11/20 10:43 am

● Product review

Face and plate late afternoon.

Faces no plate.

Blur creeping in.

Bosch even in our very tough half deep shade, half 72,000 lux scene. Thanks to that solid resolution, depth of field is a strength, and it keeps delivering as you wind in the optical zoom. I start off at the wide end but end up settling for 6mm, with the occasional tweak to 7mm. This camera goes to 10mm but for my street scene 6mm gives me a pleasing coverage that when combined with the strong resolution is hard to walk away from. I also find that at 10mm in this application I’ve zoomed to the road – great performance but not what I want for this test. Backlight performance on the street is a strength of the 3000i. With most the street being blasted with 72,000 lux, there’s no question of losing faces and the overall image is tight and nicely balanced. Even in the areas that are in shadow there’s still good detail to be found all the way through to 20 metres - it would be easy for investigators to enhance this detail further using brightening tools. Performance in the face of backlight is free of processing artefacts you sometimes see when IP cameras are heavily stressed – there’s no over exposure and shaded faces walking towards the lens are distinct. When a scooter whizzes down the path there’s no sign of blur whatever. Something I notice in the middle part of the afternoon with the scene sharply divided between 70,000 lux and deep shadow is that at times I lose plates and get them back. I decide this must relate to the camera automatically adjusting for the darker part of the scene – I have everything on auto, including WDR, and the camera is generally at default but for a sharpness setting of 10 on the slider. Once I alter zoom to a predominantly brighter part of the scene plates are back again. Fast moving plates at a bit over 20 metres from the lens and faces to a similar distance, are strengths at 6mm. Another quality I appreciate with the Bosch 3000i is the way it highlights movement – a moving object is surrounded by an orange outline, while a green line tracks the object’s direction of travel. This is especially useful when events occur deep into the scene where an operator may not notice them, when there are multiple events taking place at the same time in a busy scene, or in low light. In the late afternoon as it has all day, the 3000i bullet is doing great work with colour rendition – it’s not low contrast or over saturated, sharpness is strong, there’s good detail throughout, including deeper in, where I can see people and traffic moving up and down Albion Street around 100 metres from the lens. Skin tones are well rendered, too, which is important. Depending on my lens settings, faces are court admissible all the way out past 20 metres and there’s serious situational awareness to around 50 metres at a focal length of 6mm. There’s some latency – maybe 400th of a second with my settings, which are 10 for sharpness with WDR on, while chromatic aberrations are well controlled and there’s about 8 per cent barrel

26 se&n

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Will is an Alarm.com Authorised Service Provider

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SEN1220_27.indd 1

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● Product review

Bosch

distortion at the long end, which self corrects at 7mm. I notice the image stream tends to the warm side in variable scenes but evens out in the late afternoon and by 5pm, it’s lovely and uniform – the best I’ve had all day. However, at around the same time I lose faster moving plates, while retaining faces. As the afternoon goes on, I notice there’s none of the smudgy blur around moving leaves I sometimes see. The image takes on a slightly warmer cast as the sun goes down and the camera hangs on grimly to moderately fast moving and slower plates, especially at the longer end. There’s a little processing noise creeping in – it’s barely perceptible in areas of movement. I also notice CAs in high contrast areas a little more as the light falls away – they look 7-8 pixels deep – not excessive. From around 5pm onwards in the shadow under the towers I have no moving plates but plenty of detail of moving vehicles – colour, make, model, accessories, occupant attire when in the field of view. Pedestrians remain clear and court admissible and there’s loads of detail – shoes, bags, clothing, hair colour – even nail polish when subjects are within 8 metres of the lens - everything that makes investigations easier when trying to establish course of events. By about 6pm fast moving branches have blurred – there’s a Sydney southerly blowing at around 25 knots and things are wild outside. Pedestrian details remain discernible deep into the scene at 20-plus metres. There’s a point around 7pm where the camera is nearly getting plates and there’s a high level of detail in moving traffic even though the slowing shutter speed now means there’s some blur behind fast moving cars. While there may be a hint of tone mapping at this point, fast moving objects are tightly managed with everything but plates in high relief. I notice the camera does a bit better with yellow and black plates than with higher contrast black and white plates in this application. At around 7.15pm, moving faces begin to blur – I still have considerable detail at this point and faces are still court admissible, but they are losing sharpness and they continue to do so as light falls faster. Having said this, even at 8pm I have excellent detail of slowmoving vehicles and pedestrians who are further from the lens and moving less quickly from the perspective of the shutter, are shown in high levels of detail – we’re talking at least 30 metres away. Clothing, accessories like shoes and bags, hair colour, general facial features that would allow family or friends to easily identify the subject, are all still there. As the evening goes along, light levels fall away, and the shutter speed steps down to its lowest setting, 1/25th of a second. Cars are pulling tails at this point and there’s tone mapping around them as they quickly move through the scene. Regardless, make, model and colour are still discernible. At all times during the process I’m enjoying the way the Bosch 3000i indicates movement and direction of travel. At 9.15pm I measure sub-4 lux at the lens – light

WDR performance is strong.

No WDR blur.

WITH MOST THE STREET BEING BLASTED WITH 72,000 LUX, THERE’S NO QUESTION OF LOSING FACES AND THE OVERALL IMAGE IS TIGHT AND NICELY BALANCED. is probably a bit lower than this. Something worth pointing out here is that I am still at 6mm – that means the aperture is stopped down from F1.6 at the 3.2mm wide end to maybe F2.5-3.0 so at this focal length I’m costing the camera low light performance. Spending some time playing with the camera in full dark I notice something about the 3000i’s night performance that was evident during the day – there are times when thanks to ambient light, colour of attire, skin tone, walking speed or some other variable, camera performance in sub 4 lux is better than the general rule. This is particularly evident when at 9.15pm a blonde haired, fair skinned person in a white shirt walks down the path. Thanks in part to reflectance, the image I get of this person is court admissible, showing shape of mouth, nose, cheeks, ears, gait and more. Monochrome performance with IR activated is also interesting. Fast moving vehicles exhibit some blur, though make and model can be identified, and generalisations can be made about colour. But there’s no flare from faces, even within 10 metres of the lens, and when a pedestrian with dark hair, a hat

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24/11/20 11/18/20 10:42 9:39 am AM

● Product review

Bosch and dark clothes comes by, I’m again convinced they could be very nearly identified from the image I snare. This feeling is strengthened when at 10.39pm 3 people come down the path side-by-side and even though the image is not sharp, there’s no question of them not being identifiable to friends or family, or comparable to reference images.

CONCLUSION

Court admissible colour

Near admissible in monochrome.

Bosch’s 3000i bullet camera is a strong performer, considering its part of the company’s affordable range. It’s not at the cutting edge in the way the latest 1-inch sensor CCTV cameras are, but the camera engine and its firmware contrive to make the most of what the sensor offers. The strong resolution gives good detail edge-to-edge at the wide end, albeit with some barrel distortion, but in my street application focal lengths of 6-7mm are the real winner. I find bitrate sits under 5Mbps for the most part, which I rate highly, considering my framing and the crazy wind conditions – moving foliage is around 15 per cent of my image, remember. At these mid-focal lengths I’m limiting pixel spread, enhancing depth of field and taking advantage of the camera’s generally good performance across vectors like sharpness, contrast, balanced colour rendition, moderately low blur, low noise, excellent WDR performance and resistance to blooming. At night, this camera manages to give levels of detail I did not expect – I don’t get moving plates after dark but within 10 metres of the lens at 6mm I manage to get court admissible faces in colour and in monochrome in full dark. For all these reasons, and for its rugged build, the Bosch 3000i bullet is well worth a look. n

Face at 7mm.

FEATURES OF THE DINION IP 3000I IR

Fully configurable H.265 multi-streaming

1/2.8 inch CMOS Sensor

1080p and 5MP resolutions

Built-in Essential Video Analytics

Easy to install with zoom/focus lens

Built-in IR illuminator with 30m range.

3.2 to 10mm IR-corrected F1.6 lens

Vandal-rated IK10, weather-rated IP66

Plate at 7mm. 30 se&n

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2nd Gen ColorVu Hikvision Oceania 2020 final.pdf

23/11/2020

3:26:50 PM

with

Embedded Deep Learning Chip

Conventional Camera

Supports AcuSense algorithm with human/vehicle classification

24/7 Colorful Imaging ColorVu Camera

Advanced Sensor

CMY

Smart FSI technology Self-adaptive 3D DNR algorithm

Target Classification Conventional Camera

ColorVu Camera

Large Aperture F1.0 super aperture Human targets are captured with colour details, prcviding more useful information.

Friendly White Lighting Anti-glare diffusion lens Warm supplemental lighting (Dome not included)

21 Series Turret

23 Series Turret

4K ColorVu Network Cameras 4K

2T Series Bullet

2MP

20 Series Mini-Bullet 9:00 PM

4K/8MP 4MP

DS-2CD2147G2(-SU)

DS-2CD2347G2-L(U)

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DS-2CD2087G2-L(U)

DS-2CD2T47G2-L

DS-2CD2047G2-L(U)

9:00 PM

Distributed by Australia

www.csd.com.au

New Zealand

www.nesscorporation.com www.videosecurityproducts.com.au www.atlasgentech.co.nz

Hikvision Oceania

www.nfs.co.nz

www.hikvision.com.au Hotline +61 1300 976 305 salesau@hikvision.com Follow us on |

SEN1220_31.indd 1

Hikvision Oceania

24/11/20 10:42 am

● Special Report

Products 2020 Part 1

BEST PRODUCTS OF 2020 2020 has been a year like no other, with challenges aplenty. But security people can take heart from the fact their rapidly evolving solutions have proved central to managing the COVID-19 pandemic – not only this, the pandemic has turbo-charged acceptance of technologies that have been knocking on the door for decades, including face recognition, analytics, cloud, and remote management functionalities. OU might think a year like 2020 would impact negatively on R&D, stemming the flow of new electronic security technology as manufacturers, end users and security integrators sought refuge in familiar solutions but that’s not been the case at all. Instead this intensely challenging 9 months has not only stimulated manufacturer creativity but opened the minds of users and integrators to whatever might be possible. There were plenty of COVID-19 specific solutions released in 2020 but what was interesting was

how many other clever solutions were released. The nature of these products suggests the electronic security market’s future remains bolted to the operational outcomes of end users and their security integrators – outside of this fundamental, almost anything goes. This year Inner Range released the Inception 3.2 firmware update which allows users to present biometric credentials, including face recognition, as well as traditional access cards to gain entry. With Inception 3.2 facial recognition, fingerprint scans and iris scans can all now be used as access credentials and this allows for more advanced security configurations for clients. Nirovision was one of the first to integrate its solution with Inception. Inner Range’s new Multipath-IP T4000 Lite includes all the features of the original T4000 in a small form factor, with additional inputs and outputs. Connecting to the IR smartphone apps which provide push notification services, the T4000 Lite is bundled with a dual 4G SIM card on the Telstra and Optus networks, providing an additional layer of security if one network was to go down. The SkyCommand app allows the end user to control 3 built-in outputs which can be programmed to control areas in an alarm panel. BriefCam released v5.6 of its video content analytics platform in 2020, which offers license plate

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BY J O H N A D A M S

recognition with searches and watch lists, people counting that can monitor and alert on the increase or decrease of people in a pre-defined range of view or area and track semi-obstructed people, a mobile app that allows users to pinpoint faces in video by using facial recognition capabilities to view and select faces found in videos and search for their appearances across other cameras and video content analytics beyond the confines of a centralized location using Investigator, Cloud Edition. Also new, the Axis body worn camera system features a mobile camera unit with Zipstream, docking station and system controller, and open system architecture, that means integration with a broad range of video management systems and evidence management systems. The system is easily scalable for large and costefficient body worn systems. The system controller provides a single integration and management point and allows for fast and reliable video offloading (100Mbit per camera). All data is encrypted both at rest and in transfer using AES256 and TLS. In addition, video data can be fully end-to-end encrypted with specific integrations. Meanwhile, AXIS Body Worn Assistant mobile application allows users to review footage and add categories, descriptions and notes. We also liked Hikvision’s new SuperWide outdoor bullet and indoor turret with a field of view of 180 degrees, 120dB wide dynamic range (WDR) and builtin infrared technology for visibility of up to 10m at night. One of the best performing cameras we tested in 2020 was the AXIS P3245-LVE, which is an IP66 and IK10-rated 1080p dome camera with H.265 and H.264 compression, a 3.4–8.9mm F1.8 aperture varifocal lens, along with AXIS Lightfinder 2.0, Forensic WDR and OptimizedIR. degrees and rotation 175 degrees. This camera offered an excellent image – still with the slightly warm Axis tones but very sharp, with rich colours, excellent depth of field and a superlative catch rate of moving faces and plates in this form factor. The image is clean, depth of field is unusually strong, and it comes with no loss of focus close in. Looking through the scene there’s excellent light balance and strong management of backlight with excellent control of exposure. When we visited Dahua a while back we heard a lot about the company’s products and complete end-toend solutions based on deep learning that focuses on human and vehicle, providing intelligence to users – WizSense technology offers accurate predictions before an event; instant deterrence during an event; quick target search after an event; storage saving while ensuring target details, and privacy protection and defence against attacks. The technology analyses human and vehicle shapes based on motion detection using a deeplearning algorithm that effectively filters out false alarms triggered by raindrops, leaves, pets, insects and light, allowing users to focus on real threats. WizSense is also equipped with face detection

THERE WERE PLENTY OF COVID-19 SPECIFIC SOLUTIONS RELEASED IN 2020 BUT WHAT WAS INTERESTING WAS HOW MANY OTHER CLEVER SOLUTIONS WERE RELEASED.

and face recognition features, instant deterrence functions and real-time push notifications. Features like face image search and face attribute search can effectively improve the efficiency of target searching. Also new in 2020, VIVOTEK SD9374-EHL is the company’s latest professional IR speed dome camera with 4MP resolution, specifically designed to enhance video surveillance in large coverage areas. Equipped with 250 metre IR illuminators and a 36x optical zoom lens, the SD9374-EHL provides a high resolution image with 2560 x 1440 pixels. The SD9374-EHL also adopts VIVOTEK’s Smart IR II technology, Vari-Angle IR, which provides smooth vari-angle adjustment of the IR illuminators, allowing broad coverage FOV and highly uniform IR intensity while avoiding hotspots. There’s Trend Micro cyber security protection, H.265 compression technology and the camera has an IP66 and NEMA 4X-rated housing to protect against rain, dust, and corrosion. I also liked the Hanwha Wave & Inner Range Inception Integration this year. It allows bidirectional control of both systems in one and is simple to use through Hanwha’s mobile app, Wisenet Wave. The integration incorporates features such as arming and disarming of the system and unlocking and locking doors on Inception from the Wisenet Wave mobile app. Video analytics triggers alarms, activating security inputs and emergency icons on the Wisenet Wave Mobile App which then activates alarms on the Inception panel. Ipsotek’s analytics-based proximity detection module for social distancing awareness came out earlier in the year. It alerts security teams or management to personal proximity that may pose a health risk in public or workspaces. Ipsotek’s VISuite AI tracks the GPS co-ordinates of all persons in the camera FOV in real time. VISuite AI can precisely calculate the distance between each person and generate snap alarms immediately the distance falls below 2m. It also accurately measures the time people were less than 2m apart, so if required, alarms are only generated for breaches over a prescribed period, to identify people consciously engaging. SCSI released Duress Watch in 2020, a smart wearable duress system designed specifically for sites such as large corporations like banks, as well as any location where the threat to staff is probable. Duress Watch operates and looks just like any other smart watch. It’s only when any level of duress alarm is activated that other staff in the location will receive notification that a team member requires assistance. Events are sent to a monitoring centre for appropriate action including audio/GPS detail. According to SCSI, Direct Connect and Duress Watch units are pre-programmed, ready for use, and include easy to follow user guides and web management portals. The Genetec Occupancy Management Package

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● Special report

Products 2020 Part 1

released this year enables businesses to tap into their security system to count people, visualise data, and manage occupancy density rules. As many retailers, restaurants and public venues get set to start reopening in the coming days and weeks, the need to enforce physical distancing measures is critical. Also new this year, Bosch INTEOX is a camera platform built on the Android open source project (AOSP) that’s designed to give end users, system integrators and application developers freedom of customisation and development. The new open camera platform combines built-in intelligent video analytics from Bosch with AOSP giving the ability to add software apps securely. The new platform supports the latest technologies, such as neural network-based analytics, the next step in machine learning and artificial intelligence (AI). Hikvision’s new Acusense 4K fixed turret camera features 8MP resolution supported by Darkfighter technology to enhance low light performance, integrated IR, H.265 compression, 120dB of WDR, and a robust part-metal build that’s rated IP67 against water and dust. Hikvision’s Acusense is more a solution than a camera - the key is Acusense technology – a deep learning algorithm able to distinguish pedestrians, vehicles and objects and report events based on rules around what they do. Video clips are sorted into categories – people and vehicles – users click one of these categories and use time or location data to quickly locate the clip they need. VIVOTEK Crowd Control released this year includes an edge-computing stereo counting camera, PoE switch, and network video recorder. The solution is designed to enable businesses to comply with social distancing regulations and maintain maximum occupancy as well as a safer and healthier environment during COVID-19. VIVOTEK’s Crowd Control Solution enables effective management of crowds in places where social distancing must be upheld. VIVOTEK’s 3D stereo counting camera provides precise tracking and a counting accuracy up to 98 per cent. This accuracy is further increased

by the ability to transfer large datasets. Combining AI with deep-learning analytics, video data can be gathered, analyzed, and applied in real-time, enabling staffs to respond promptly to any change. Alarm.com Outdoor Wi-Fi Camera (ADC-V723) with video analytics was also released in 2020 – it’s more about the AI than outright camera performance. Alarm.com AI points the way to the future of smart homes. The video analytics can detect and alert home or business owners of any person, vehicle, or animal on their property. BriefCam v5.6.1 unveiled its video content analytics platform, which allows contact tracing and enforcing of social distancing, v5.6.1 offers the ability to forensically review video to identify individuals who were in proximity to another individual for a determined duration of time, and to combine with face recognition and appearance similarity capabilities to determine if a person has been in contact with COVID-19 infected individuals. This enables users to quantify the proximity of people across time and location, compare across days and correlate with external data sources to ensure compliance with social distancing mandates. Meanwhile the new Hikvision DS-2CD2347G1LU 4MP ColorVu has a fast aperture F1.0 advanced lenses and high-performance sensors. There’s also 2688 x 1520 resolution at @30 fps, 120dB WDR and built-in mic and fixed lens options including 2.8mm, 4mm and 6mm. There are also 4 behaviour analysis functions are available with this model, including line crossing detection, intrusion detection, object removal detection, unattended baggage detection. Dahua released DH-IPC-HDW8341X-BV-3D 3MP WizMind dual-lens IP67, IK10 network camera with behaviour detection this year. Dahua Perimeter Protection technology can recognize human and vehicle accurately. In restricted areas (such as pedestrian area and vehicle area), the false alarms of intelligent detection based on target type (such as tripwire, intrusion, fast moving, parking detection, loitering detection and gathering detection) are reduced. The deep learning algorithm and 3-dimensional scene information generated by Dahua Stereo Analysis technology can recognize people’s behaviours, such as fall detection, people approaching detection, people number error, stay detection, violence detection, and then generates alarm signals and triggers linkage. Bosch introduced a software solution called Intelligent Insights that enables customers to use data in new ways to enhance situational awareness in real time. The software solution aggregates and visualizes metadata of one or multiple cameras in intuitive widgets to easily evaluate a complete scene, delivering via widgets for crowd detection, occupancy counting, area fill level, people counting, object counting and object positions. Intelligent Insights makes use of Bosch cameras’ built-in video analytics to interpret video images and collect metadata from cameras. This is collected, aggregated,

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and displayed using a series of pre-defined widgets to visualize the data. Intelligent Insights enables users to easily evaluate a complete scene covered by multiple cameras. Bosch also released BVMS 10.1, a modular and resilient security system that aggregates and delivers consolidated data to security operators in a way that helps them make informed decisions â&#x20AC;&#x201C; so they can trigger the right actions and deploy a swift response to improve security and safety. When combined with the Access Management System 3.0, BVMS enables security operators to scrutinize any person attempting to gain entry using manual video verification. Not only can the operator instantly verify if the person matches the registered cardholder in the database, they can also search for cardholder activities, and other activities at the door. This makes it possible to check who has entered a certain area, and at what time, which is especially helpful for forensic investigations. Uniview is something of a quiet achiever in CCTV but its latest cameras have really stepped up performance-wise. This year the company also released VMS-B180-A, a high-performance and highly cost-effective video management platform. VMSB180-A is a physical device with a built-in desktop, so it works without a PC and it can greatly reduce costs and speed up deployments, while its 1U size allows a more flexible installation. To match UNV frontend products, it offers a face recognition solution, a face-based access control system and a license plate recognition solution as well. Nx Witness VMS released the latest version of its cross-platform video management system designed to discover, view, record, and manage IP video cameras so you can monitor, analyze and react to critical events in real-time with a very appealing onceoff cost. Users can receive push notifications from multiple systems and turn on/off notifications as they please on their mobile device. Users can also create custom text for notifications in the rules engine via desktop client. In cloud and local server web admin makes it easy to keep an eye on the health of your system devices so you can be proactive in keeping your system up and running. Interesting from Honeywell this year is Pro-Watch Intelligent Command, a web-based user interface that provides organizations complete situational awareness of their security system to protect people, property and assets. The compliance-driven, enterprise security software platform combines access control, video surveillance, intrusion detection and other business critical functions into a single user interface to help to optimize productivity and reduce operational costs. The platform allows end users to easily scale their enterprise security systems and is easy to deploy. Pro-Watch Intelligent Command is a key element of the Pro-Watch Integrated Security Suite. It can also help companies comply with new guidelines like social distancing and wearing masks to create healthier and safer building environments.

Digifort VMS released integrated drone operation with Aeroguard in 2020, allowing end users to liberate the power of aerial surveillance on their sites simply and economically. Developed to be completely integrated with the VMS Digifort, Aeroguard performs a simultaneous connection with an unlimited number of DJI brand drones, allowing unified management of drone operations through the Digifort VMS, in real-time, anywhere in the world. As it is completely integrated into the Digifort VMS system, existing features, such as operational maps, can be used to make a droneâ&#x20AC;&#x2122;s operation extremely refined. Milestone Systems XProtect 2020 R3 added a new level of encryption from Microsoft called Cryptography New Generation (CNG) that the company said reaches the highest level of cybersecurity and data protection available. XProtect 2020 R3 also offers a new multi-category search function that makes finding specific video evidence easier and faster than ever. Multi-category search allows the operator to combine and search across multiple search categories such as people, vehicles and location, as well as any search agents developed and integrated into XProtect by thirdparty technology partners. Genetec Occupancy Management Package released this year enables businesses to tap into their security system to count people, visualise data, and manage occupancy density rules. The Occupancy Management Package includes analytics and reporting tools that enable organisations to tap into their security system to count the number of people in a store or similar business area, visualise data, and alert employees when occupancy limits are being reached. Audit reports can also be easily produced to demonstrate a businessâ&#x20AC;&#x2122; compliance with physical distancing regulations. Genetec also unveiled clever integrations between its Security Center management system, SENSTAR and LIDAR in 2020. n Part 2 of Best Products next issue

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24/11/20 2:39 pm

● Case Study

NSW Courts

NSW COURTS TUNNEL PROJECT H3C Plus has installed an integrated security solution for NSW Courts Tunnel Project, incorporating Genetec VMS and Kiwivision analytics Axis cameras, a Gallagher Command Centre with a high level interface, and a Commend low level interface, to variously manage 450 cameras, 400 doors, 600 duress points and 60 intercoms on an existing blown fibre backbone, all in just 5 weeks. CCORDING to Nicholas Churchill of security integrator H3C PLUS, the solution was installed as part of the creation of a new secure pedestrian tunnel for Sydney Courts Main Court area and its core egress door. This large tunnel provided a secure egress path for persons exiting the court common area to the public space. Central to security operations on this complex brownfield site, NSW Courts also required separation of screened persons from general visitors/public and associated systems, including CCTV, access control, duress alarms, intercoms and display monitors. Churchill says H3C PLUS worked closely with the client to build the detailed design scope. When it comes to the operational nature of the electronic security components of the solution, the various security systems’ roles are to provide situational awareness for security staff, as well as to deliver fast video retrieval and management. It goes without saying that for the security team at NSW Courts, situational awareness is critical to this application, while the physical characteristics of the core tunnel are designed to streamline movement of people while maintaining security and safety. “From project inception, H3C PLUS provided a structured deployment approach, working with the site’s specific setup and requirements to ensure NSW Courts’ security is maintained at all times throughout the programme,” Churchill said. “The single biggest challenge H3C PLUS faced in getting this system installed was time – this was a 5-week project. That included procurement and fabrication of the custom tunnel infrastructure, including the walls, floors, ceiling as well the bifold custom doors,

all other equipment was deployed in line with our programme of works.” There were 6 core components to the project including the pedestrian tunnel design, fabrication and deployment, 3 sets of security bifold doors, Genetec expansion with additional CCTV cameras for surveillance and analytics, Gallagher Command Centre access control system and monitoring expansion, the addition of dedicated security monitors for public notice display and a fire stair egress control upgrade. “Working closely with the NSW Justice Department, H3C PLUS designed, fabricated and deployed the pedestrian tunnel modules from the NSW Court egress area to the street,” Churchill explains. “All powdercoated framework and bracing was fabricated and pre-cut off-site then deployed in stages and connected to a floating floor to ensure no damage to the heritage tilework. “Through the initial design process, our submission of hardware samples and design methodology was

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THE FUNCTION OF THE TUNNEL IS TO PREVENT PERSONS BEING ABLE TO WALK BACK INTO THE COURT AREA AFTER THEY HAVE EXITED WITHOUT MOVING THROUGH THE SECURITY SCREENING SECTION. of paramount importance to ensure that all heritage requirements were met and approved. In order for NSW Court’s security staff to operationally manage the flow of persons through the tunnel, we designed the tunnel as a framed laminated safety glass, these glass panels allow for easy visual inspection of the pedestrian traffic flow through the tunnel. “Meanwhile, the ceiling of the tunnel was designed with an open black security mesh so as not to interfere with any BMS and climate-related tolerances. The floor was finished with aesthetically neutral carpet to complement the building’s existing finishes.” According to Churchill, the core tunnel is the heart of the project. “The function of the tunnel is to prevent persons being able to walk back into the court area after they have exited without moving through the security screening section,” Churchill explains. To physically prevent this, we deployed 3 sets of 4 leaf electric bifold operator doors, which are powder-coated in black. “These doors were designed to not only meet the

operational and egress requirements, we also ensured that the fit and finish, of the doors tied into the fabricated tunnel surface finish including custom colour matched panelling and header access panels. A series of sensors, egress buttons and safety cells are also deployed for the system to operate within the project’s requirements and there’s a mimic over-ride panel that provides security staff with direct control over all bifold door sections.” To monitor the core tunnel, HC3 Plus expanded the Genetec Security Centre VMS with additional CCTV cameras, as well adding video analytics. “We selected AXIS P3227-LV 5MP cameras for their superior quality image and paired them with the Genetec VMS supported by KiwiVision analytics,” Churchill said. “We used the Genetec add-on licence ‘GSC-OM1VAS’ as part of this process – it provides a direct native plug-in enabling the KiwiVision security video analytics module and provides access to

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● Case Study

NSW Courts

configure 1 camera connection for scenarios, including perimeter protection, area protection, direction control, object detection, stopped vehicle detection and tailgating detection. “By selecting and configuring the direction control feature, we are able to detect pedestrians travelling the wrong way through the pedestrian tunnel and generate an alarm in the Genetec VMS, notifying security staff at multiple locations in the court facility. “Cameras located throughout the tunnel have been deployed with the AXIS P32 housing in addition to the H3C PLUS custom fabricated mounting bracket. Additional general coverage cameras and dropper pole assemblies are also deployed.” Throughout the tunnel are emergency exit and maintenance doors to allow a path for egress in the event of a door operator fail. These doors also provide secure access into the tunnel for the security staff in case of an emergency to bypass the public tunnel path. As part of the critical device selection process, black exit signs were deployed at these locations. “Traditionally, to provide persons entering the court, a notice of compliance, conduct or situational awareness, a printed notice would be displayed at a number of wall locations at entry,” Churchill says. “This is obviously a very manual process and cannot provide updates swiftly if required. H3C PLUS deployed a number of large commercial LED monitors with custom fabricated control arms into the ceiling space, these monitors are connected through a Wi-Fi platform deployed by H3C PLUS specifically for this solution.” The existing perimeter heritage fire doors were traditionally operated via a mechanical crashbar

THROUGH THE INITIAL DESIGN PROCESS, OUR SUBMISSION OF HARDWARE SAMPLES AND DESIGN METHODOLOGY WAS OF PARAMOUNT IMPORTANCE TO ENSURE THAT ALL HERITAGE REQUIREMENTS WERE MET AND APPROVED.

setup and Churchill says this presented an issue for access control and monitoring, as well the security of the doors. “We deployed access control on a number of triple dual leaf door setups with anodised black electromagnetic locks,” he says. “These locks are barely noticeable, as they tie in with the existing timber doors, providing a functional and aesthetically neutral solution.” Along with Genetec VMS and a Gallagher access control and alarm system with a high-level interface to Genetec, there’s also a low-level interface to the Commend system. Churchill says that while the HLI provides useful integration for alarm management with the VMS, the Gallagher and Genetec systems are managed separately, though both make use of a blown fibre backbone and managed network infrastructure that H3C Plus previously installed. According to Churchill, this was a complex upgrade to multiple sub systems, with the addition of new components and technologies. “Time was the key,” Churchill explains. “There was a 2-week design and RFQ process, a 1-week review, then later, a 5-week deployment of Stage 1, which included the core tunnel and security infrastructure, then a 3-week deployment for Stage 2, which included the doors. Throughout these works, there were additions to the Gallagher access control system and the Genetec VMS, while new comms pathways were deployed through the heritage building in line with the client’s requirements. “All works were after hours and this demanded very focused project management to wrangle the 10 disciplines involved, as well as managing client access and approvals.” n

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● Special Report

Video Intercoms

SELECTING VIDEO INTERCOMS There are so many video intercoms now available – some dedicated, others part of smart home solutions, some hardwired and some wireless – that’s it’s difficult to get a clear sense of what features installers and end users should be looking for when wanting entrance control of homes and apartments. CCORDING to Daniel Khoury, assistant product manager – security at Hills, the key features of a quality video intercom include clear video quality, clear audio output, easy user interface/button layout and a minimalistic design to match most homes/office designs. When it comes to the hot new features of 2020 – things like mobile app connectivity, multiple video inputs, multiple monitors, light controls, etc, Khoury says they include connectivity with a smart phone, so users can view footage or answer doors from anywhere at any time, as well as an all-in-one system with the ability to control multiple intercoms or other security products, such as door locks. According to Khoury, 2-wire systems seem to be the most convenient to install and replace and he says the installation process is relatively straightforward. “You need to choose a good position to install the external panel that allows you to clearly see anyone who approaches your home or apartment,” Khoury says. “You will need to then confirm where you are going to place the indoor handset and work out the wiring using a diagram that maps out how you plan to link up the systems. This process is

IN SOME AREAS, THERE HAVE BEEN INCREASED THEFT AND ROBBERY DUE TO LOSS OF JOBS AND NO INCOME FROM THE PANDEMIC. IN THESE CASES, THE INCREASE FOR INTERCOM SYSTEMS AND OTHER SECURITY PRODUCTS HAS RISEN.

different depending on the system type: 2 wire, IP or a wireless unit. After that you connect the units, though this differs depending on the installation – a home or an apartment.” What are the challenges of video intercom installation? “Things installers need to take into account include where components are being installed, how many units need to be installed in the one location, wiring of all those units, possible objects or frequencies that might interfere with the system’s operation and construction of the building – for instance, using a Wi-Fi solution on a double brick house is not recommended due to the poor connection quality.” Khoury argues that video performance should be 720p at a minimum, with better systems

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potential issues,” he explains. “A lot of different issues may occur, such as someone being able to access your intercom feed. Wi-Fi always allows the unit to operate as long as it is connected to the internet but issues may arise if there is an internet outage in your area as the system will then fail to operate properly due to it losing connection.” Do wireless video intercoms cut it, or for professional installation, are wired systems the choice, according to Khoury? “Any installation may be optimal,” he says. “Which system you choose to use is up to you and your application. In a domestic application, for instance, wireless or hardwired would be fine but if you had a hotel and needed 80 units installed, then maybe you are better off using a wireless option.” How has the video intercom market handled the COVID pandemic – is there growth in the market? “Growth has slowed down but it has continued throughout the pandemic,” Khoury says. “In some areas, there have been increased theft and robbery due to loss of jobs and no income from the pandemic. In these cases, the increase for intercom systems and other security products has risen.”

INTERCOM COMPONENTS

offering 1080p and he says that infrared lighting is important to allow home or apartment owners to see clearly at night. “There are standards that apply to quality video intercoms– they have to meet certain weather and water-resistant ratings, depending on where they will be located,” Khoury says. “Most intercoms, if they are residential, have components installed outside and inside, and the external components need to be able to withstand the elements and continue to function as normal – IP66 ratings allow operation in full external locations, while IP44 is ideal for call panels installed under rooflines.” Khoury points out that cyber security standards may apply to some video intercom solutions depending on their installation. “Intercoms connected via the internet can have

There are 2 key physical elements of the intercom – the call panel at the front door or in the foyer of the building, and the handset within the residence or apartment. Of these 2 components, the call panel in the foyer is the most important operationally and you should devote a significant amount of time establishing its credentials before you make a choice. This call panel will be used and abused. In extreme environments there’s going to be rain, dust, electrical disturbance, vandalism and wear to contend with. Depending on the application, abuse won’t just come from users. Choose a device of high impact polycarbonate or of stainless steel. If possible, go for something that flush mounts. You want no screw heads in sight and all fixings coming in from the rear (this will come with its own set of challenges), and be sure all the metals involved in construction are matched in nobility on the periodic table. Pay attention to microphone and speaker apertures. Favour potted electronics and coated boards – these qualities will save you money in the long term. If there’s a camera present, you want the lens or the glass over the lens to be scratch resistant. In terms of camera performance, seek the functionality to allow identification without going over the top. Call stations generally have the optimum angle and depth of field for facial ID at close range in good light using a fixed lens. Lighting might be an issue, so prefer something with low light capability or IR support. Other operational features to look for include a door-propped open alarm and a tamper alarm – neither of which will be of any use unless they are

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● Special Report

Video Intercoms

IN EXTREME ENVIRONMENTS THERE’S GOING TO BE RAIN, DUST, ELECTRICAL DISTURBANCE, VANDALISM AND WEAR TO CONTEND WITH. DEPENDING ON THE APPLICATION, ABUSE WON’T JUST COME FROM USERS.

monitored. Have a look at all the buttons on the panel. Underneath these buttons you want a fluid and dust resistance membrane. That membrane should also isolate the buttons from the call panel’s electrical circuit. The last thing you want is someone shorting the system through the metal buttons on the call panel. Your task will be made easier if the manufacturer has gone to the trouble of getting a NEMA 4X or IP54 or IP66 rating. There might be a lower IP rating – IP44 for instance – don’t use this sort of panel in a totally exposed external location. Under a roofline, however, IP-44 should be fine. Something else to think about with the latest video intercoms is integrated face recognition.

This can work very well indeed and in the midst of the COVID-19 pandemic it can offer no touch or low touch access control that will increase the safety of residents, as well as offering a worthy sales hook, depending on your point of view. Handsets or panels installed inside resident apartments don’t have the same need for bulletproof operation, but they should still be of robust construction and designed to handle the rigours of regular use. They’ll need to be of tough polycarbonate to handle bumps. Features that are more important than oversize screens include easy operation and a connection than allows easy re-positioning should this be required. Another good feature is an off-switch that allows residents to sleep in or ignore visitors if they want to. You also want 2-way communication initiated by the resident, not the other way around. You need 2-way so the resident can question the visitor should this be necessary. In addition, you want the front door release button to de-energize the strike on the front door for a limited time. n

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Monitoring

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The Future of Alarm Monitoring Alarm monitoring has changed over the past 20 years and it’s going to change a lot more over the next 20. The shift from dialler to IP – whether wireless or cabled – has put alarm monitoring into lockstep with a digital revolution that keeps upping the ante across controllers, devices, user interfaces, sensors, sub system integration, privacy and ethics, and much more. LARM monitoring is in an interesting place and while it’s difficult to pinpoint the exact direction the market will take over the longer term, it’s possible to get a sense of the medium term. One of the key things about alarm monitoring, or smart home monitoring, is that it’s not going to be as restricted by old rules in the future. Monitoring has the capacity to be whatever it needs to be and that’s because technology, all technology, is moving forward at a very rapid clip. From the perspective of technology, much applies to alarm monitoring, including mobile apps, smarter devices with enormous battery life, multi-sensors, wireless everything, improvements in cyber security; better, faster, more secure comms; developments in lateral AI (think power monitoring and management), improvements in video compression, improvements in wired and wireless network bandwidth. There’s also video analytics hooked up to deep learning, the possibility of big data mingled with privacy issues, cloud management, which offers the ability to keep systems up to date against the latest threats, and plenty more. It’s also likely we will see crossover from the IT industry’s cyber security trends with extended detection and

response (XDR) type solutions that collate data from multiple inputs before generating alarms, AI automation, which could assist curating alarms and events, as well as supporting operators in monitoring stations. Automated tasking is already being implemented in VMS and SMS solutions – that it might find its way into mobile apps and monitoring platforms is assured. It goes without saying that AI will have an impact in the future but pinning down what and where is more difficult. We’d say that AI is going to be extensively applied to cloud-based solutions, delivering additional functionalities by using traditional data inputs in new ways. There’s going to be AI/VCA in video surveillance offerings, too. There’s so much scope for VCA-empowered cameras, including dependable functionalities like line crossing, left object, people movement, people gathering, shouting, fighting, the sound of glass breaking, that all these are likely to come into play now the software is built and the devices are ubiquitous. Along with AI-empowered functions, there are going to be AI-empowered threats and AI-empowered counter measures. The nature of this interplay is going to vary, depending on whether you’re protecting a home or an organisation, the latter of which might

include a building management system with its own layer of vulnerability to siegeware and direct attack on open source code, etc. Embedded within the challenges alarm monitoring faces is the fact IoT device security is going to go on being a major issue – partly because there’s no unifying standard and partly because keeping billions of devices up to date against the latest cyber security threats is going to be impossible. Another interesting trend in cyber security likely to make its way into alarm monitoring is zero-trust network access (ZTNA) instead of VPNs. ZTNA allows the control of remote access to specific applications by hiding applications from the internet and only communicating to the ZTNA service provider. There’s a notable lack of investment in core alarm technology at the moment. Controllers and sensors are undergoing constant paring back, with almost all the R&D going into communications, networking and management solutions, like apps, as well as AI functions and cloud back-ends. It’s hard to say when we were at ‘peak alarms’ from the point of view of the best detection technology, but we certainly aren’t there any longer and probably never will be again. That market simply doesn’t exist any longer. Devices are incidental to user functionalities in the modern world. Something that’s going to be a bigger issue in alarm monitoring in the future is privacy, and recent developments suggest this will be a juggling act. Consider the future direction of ADT, America’s largest, oldest and most illustrious alarm monitoring provider. ADT’s collaboration with Google on a professional smart home solution raises the issue of exactly who gets what from the partnership. Google is a digital behemoth that is constantly seeking new ways to learn valuable truths about its customers and it’s very hard to imagine that foundational business imperative has magically gone away. According to ADT, which retains ownership of the system, the planned new solution “will invite all the Google product suites into the ADT ecosystem, will leverage alarm verification, using

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SOMETHING THAT’S GOING TO BE A BIGGER ISSUE IN ALARM MONITORING IN THE FUTURE IS PRIVACY, AND RECENT DEVELOPMENTS SUGGEST THIS WILL BE A JUGGLING ACT.

Google computing power to collect data, conduct better analysis and ‘score’ alarm activity in the future. ADT says the smart platform will “leverage Google’s prowess in machine learning and artificial intelligence to fuel what Google calls ambient computing”. This platform will be developed within Google Cloud and will feature deeper device integration and enhanced alarm verification and “the platform

will be developed in coordination with Google to leverage native integration in the multitude of works with Google integration already available”. All this sounds a little opaque and the cleverest parts of it may not be be customer-facing. Smart home systems that gather data are going to press up against privacy, which is becoming a huge trend in corporate cyber security, as well as a major concern for consumers. Privacy

always was an operational imperative for professional monitoring providers but making sure it remains an imperative is going to take some work. The alarm monitoring industry will need to face up to the trust crisis being generated by technology’s wild evolution and increasingly centralised power structures. As security professionals know, trust is hard to build and nearly impossible to win back. n

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● Special Report

Security Management

PROTECTING CARGO & FREIGHT CENTRES Big cargo and freight centres are among the security manager’s greatest challenges. A blanket security policy that includes the staff of courier companies and rewards your staff for zero-loss operations is the solution.

ROTECTING cargo and freight centres is a challenging brief – notwithstanding the fact such facilities are physically large and are subject to high traffic levels. A significant part of the problem lies in the fact most cargo theft is perpetrated internally or during carriage of goods. It can’t be questioned that major courier services have tightened up their services significantly where security is concerned, but too much still goes missing. International studies show that at least 85 per cent of losses can be attributed to internal theft with breaches

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of premises or hijacking of vehicles loaded with high value goods being of far less concern. While the focus on preventing internal losses is vital, the first place to start building protection is still the perimeter. As well as keeping intruders out, a high barrier will make it very difficult for items to be tossed over fences from the inside. In addition, every cargo or freight centre needs to have electronic perimeter security and it should be located on the inside of the perimeter fence. Part of any good perimeter solution should be open space at least 10m deep on either side of the perimeter barrier. We are not going to look at them here, but process control solutions that track packages are a key part of controlling loss through the freight delivery process – these should be integrated with your security solutions where possible.

PERIMETER DEFENCE Whether you opt for infrared, AIRs beams, microwave, buried fiber optic cable or some other technology as an electronic perimeter defence is going depend on your budget. This electronic perimeter system should be broken into zones – that means short detection runs. Tight zoning of the perimeter system means your video surveillance system can be integrated to form a solution that gives video recordings of each zone should there be a breach of the electronic perimeter. The most economical way to monitor a large perimeter is using high quality PTZ cameras with presets supporting each detection zone. If there’s a difficult issue with perimeter surveillance, it’s going to be inadequate lighting in mornings and evenings. To get around the problem economically, select day/night PTZ or fixed camera solutions and see if your current low/high pressure sodium luminaries give adequate light. Large freight centres will likely have security officers on site – confirmation of an intrusion rather than exact identification of the intruder will be enough for onsite officers. Illumination of perimeters at night in a way that will allow identification is a tough brief and can usually only be achieved at significant expense but longrange IR and visible lighting arrays will give the security team surprising reach. Improved protection for the perimeter fence itself can be achieved using a fence protection system – there’s a bunch of options here and on large freight centre budget is likely to be the deciding factor so look around. Fibre optic cable is a useful and cost-effective solution but there are many others including e-field, powered fencing, geophone (buried under fence), capacitance, strain, magnetic and plenty more. If your site is seriously high security or you have a long history of vehicle attacks combined with heavy losses, then you’ll need to attend to the physical security of the fence itself. There are a few options. At the top of the scale is a concrete K-rail barrier with at least half a metre of its structure buried underground and 1.2 metres above ground. Topping this should be the ubiquitous chain link with a wire or barbed tape crown.

WHILE THE FOCUS ON PREVENTING INTERNAL LOSSES IS VITAL, THE FIRST PLACE TO START BUILDING PROTECTION IS STILL THE PERIMETER.

Because K-rail is very expensive you may also consider using earth banks to protect the fence line from fast moving vehicles. A bank half a metre high with a facing wall of sleepers will deny entry to almost all vehicles. At 1 metre you’ve got protection from furiously driven 4-wheel drives as well. There’s always a downside and in this case, it will be that you’ve created a blind channel along your entire perimeter. You can fill in the gap with fixed or PTZ cameras mounted on the fence but there’ll be a dollar issue. Thermal cameras are great for perimeter work – give them serious consideration. Gates need to be tough enough to withstand attacks while at the same time being flexible enough to manage high volume traffic – sliding gates are the answer. When you’re having such gates commissioned, pay close attention to safety issues. There are good local manufacturers of perimeter gates and they should be able to outline the way in which their products protect passers-by as well as securing your property and potential liability exposure. A single entry exit point with a 2-sided gatehouse between entry and exit lanes and a single large sliding gate is a good option.

GATEHOUSES AND CAR PARKS Among the best ways to ensure contractors don’t smuggle items out through the gates in vehicles is to employ a manned gatehouse. Long range prox tags and readers or manual activation should open the gates. Your procedures should allow for random searches of vehicles leaving the site and your security staff must adhere to procedures. The sight of vehicles being searched is a powerful deterrent – just make certain your gatehouses are located well inside company property. It’s also smart to keep car parking facilities outside the high security perimeter of the facility and well away from the warehouse and loading dock. You can do this while still ensuring the safety of personnel and the protection of their vehicles. Staff should park in the car park then proceed via a manned turnstile (for clock-in) before heading to work. And there should be no need for staff to leave the facility and go to their cars mid-shift. This may sound draconian but

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● Special Report

Security Management

if the facility is experiencing losses then it’s vital this primary avenue of stock removal be eliminated from the site.

ACCESS CONTROL CONSIDERATIONS In any freight or cargo terminal, the access control system is the most effective tool available for management of people and stock. Staff need to be kept within their own work areas, vehicles arriving at and leaving loading docks must be logged and containers or pallets of stock need to be tagged and their progress monitored. Depending on requirements, an access control system can keep tabs on almost every person or pallet of freight on a premises – it’s the single boxes you’ll need to be careful of. Given the nature of the freight/cargo environment, prox readers are a good choice for external doors and internal doors in the dock and warehouse areas. Long range prox is ideal for management of contractor or company vans and trucks arriving at or leaving the site. It’s not going to be the easiest task in the world, but security managers should try to include contractor carriers in their access control systems. In terms of set up this is relatively easy to do. The hard part will be selling the idea to management and having them include shared security levels and procedures as part of a contract. Fact is, high security for you own vehicles is rubbished if contractors can drive on and off the site with relative impunity. If you have an expensive access control system in place, use it. While prox is the benchmark solution for industrial sites, the high security bond cage may require a higher level of protection – that means biometrics. You’ll need to decide on the basis of site grubbiness, which biometric solution works for you. A messy site is going to make optical fingerprint reading a challenge unless procedure calls for the read window to be wiped clean before each read. What security managers should do is have suppliers install a reader in the environment for a test period and see what works. This may be face recognition or hand geometry. The same access system that’s being used to control doors can also be employed to allow egress to items like computers or confidential files using a proximity tag. Staff without authorization to leave the site with a tagged item will be denied exit and the event logged for scrutiny by the security manager. And part of the access control system should be a capable visitor registration system. Such a system should integrate seamlessly into your access solution and provide a range of features that allow you to ensure visitors only go where they’re authorized to go for a set period. Alarm events should be generated if visitors attempt to move outside the designated area or overstay their time.

SECURING THE DOCK The dock is the area of greatest vulnerability. It’s good policy when setting up the dock area to paint a red line on the cement beyond which only employees of the company may go. At the same time this line

should indicate the point beyond which stock never goes unless signed for by a driver. No stray stock should “accidentally” be loaded on the wrong truck at your dock. While freight management systems have reduced the incidence, significant in-transit losses still occur. Such losses are especially hard on high value electrical items but there are many high value items that are smaller, or more easily passed on. How security managers get around such problems will be a matter for them to decide but there’s no doubt that greater than acceptable losses should lead to the immediate cancellation of a carrying contract. The threat of business loss will see management of courier outfits taking a much more proactive role in the integrity of their business and that’s just what you want to see. At your own site, use video surveillance to monitor the operations of the dock and make its presence obvious. Ensure only supervisors sign off on loads before trucks leave the dock and if security staff monitoring cameras think they see an aberration, hold a vehicle up and get supervisors in to check the load. Staff on an industrial site aren’t going to like having security officers policing their work so consider training supervisors in relevant security procedure and reward them and their shift teams for zero loss operations. Depending on the nature of your operation, truck drivers will require as a bare minimum toilet facilities and a tearoom. Keep these facilities on the outside of the red line and in view of management or supervisory staff using glass walls. If toilet facilities are on the wrong side of the red line and can’t be relocated you can institute an escort policy or secure doors and storage on your side of the line. Both these solutions will be a poor compromise. A portable loo, a big coffee table and comfy chairs in a quiet, visible corner of the warehouse offers better security.

VIDEO SURVEILLANCE SYSTEMS In the past, the use of CCTV in freight centres was made useful only if security staff monitored cameras all the time, or if all cameras were recorded and tapes viewed in the event of losses. Trouble was no one wanted to sit through weeks of videotape showing the tedium of the working day in all its excruciating detail. For a long time the result of painful searches was that unless a theft was seen live, little was done to track down small losses. IP surveillance systems have changed all that. Now supervisors can check dock schedules and call up events that occurred between the time a vehicle arrived at and left the dock. In addition, security staff or management can paint detection zones around high value pallets, access control points, the bond store, or any other area of vulnerability. Video can also be used to confirm or reject injuries in the event of liability claims. While unions are likely to reject video surveillance of the work environment in some cases, the benefits to investigations, safety, efficient operations and

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process control are so great that it’s worth pushing it through on the basis of OH&S alone. The company should institute a vigorous policy of dumping video footage after a short period of time. Use of digital recording to allow viewing in the event of loss or injury should be the system’s focus rather than watching to see if staff are working hard. If digital recorders/servers are being used, pay special attention to frame rates. A few frames a second isn’t enough for OH&S applications no matter how frugal you need to be – 15 or higher is best if you want to be safe. If video shows a worker in one frame standing on the dock and the next having disappeared, yet fails to show a deliberate jump, the company will be found liable and the surveillance system will have failed. It’s worth spending a few thousand dollars more on a RAID 5 package to get room for the recording frame rate you need. IP cameras with H.265 and smart features that limit bitrate when nothing is going on are to be preferred. You’ll need to balance resolution and low light requirements. Internally a combination of fixed and PTZ cameras is ideal on very big sites, particularly if a number of preset alarm points are to be covered in the same area. Fixed cameras with wide angle lenses should cover the dock area from a number of different angles. The fields of view should be established while trucks are parked in the dock. Consider use of day/night cameras in dock and warehouse installations. They’re much better able to cope with shadows thrown by large vehicles and towering warehouse storage racks.

GIVEN THE NATURE OF THE FREIGHT/ CARGO ENVIRONMENT, PROX READERS ARE A GOOD CHOICE FOR EXTERNAL DOORS AND INTERNAL DOORS IN THE DOCK AND WAREHOUSE AREAS. Where possible, install cameras high so that movement of pallets won’t create blind spots in your coverage.

CONCLUSION Defending big freight centres is never going to be easy. With a combination of the right equipment, the right procedures, capable security staff and support from workers, it’s possible to offer complete protection. We’ve not gone deep into management systems here, but these are vitally important. You want situational awareness across all relevant subsystems, easy learning, remote management, mapping showing icons with embedded video and a bunch more. On a big site, the ongoing cost of VMS licensing will be a consideration. Lastly, try to keep cars and bags away from the freight centre. Institute bag and vehicle searches and write these procedures into the employment agreement – refusal to allow a search should lead to dismissal. A firm and consistent approach to security that rewards staff for their honesty and their protective attitude towards the assets of the company and its customers should be the goal of the thoughtful security manager. n

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● Special report

SAGE 2020

SAGE 2020, ASIS ACT SEMINARS, DINNER SAGE 2020, including the ASIS ACT Seminars and Annual Dinner, were held at the Realm Hotel Canberra on November 12, in accordance with ACT’s COVID-19 regulations, which currently include non-mandatory masking and with numbers in the main expo hall limited to 190 at a time, while seminar rooms were limited to 20, with sessions live streamed to multiple locations around the venue.

he event drew 312 attendees, with staggered times proving unnecessary – the RFID tracking system, which counted attendees in and out of the hall in real time – indicated SAGE approached but did not exceed the expo room limit. It was great to be able to catch up with industry people for the first time in a long time, and to see the latest solutions in such a wonderful atmosphere. The ASIS ACT seminars, which included an excellent lineup of speakers, were well received and well organised, while the annual ASIS ACT dinner, which was also run with limited numbers in the room and restrictions on movement, was another great success. According to organiser Monique Keatinge, bookings are already being taken for 2021 and with limited space in the main hall, she encouraged exhibitors to move fast to secure the best spaces.

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● Regulars

Products

Editor’s choice CRITICAL ARC SAFEZONE l CRITICAL Arc’s SafeZone is designed to transform how large

organizations provide for the safety and well-being of their people. The system allows security teams to call for help or deliver and receive mass communications. The command console allows a manager to view the availability and location of their team, openly communicate with them, coordinate their response, confirm actions have been taken, and issue new commands–all in real time, with a common operating view. SafeZone provides response teams with a complete common operating view, to enhance the protection of dispersed people, facilities, and assets, while delivering big efficiency savings. The SafeZone App enables users to call for help in seconds, while providing safety and security teams with their information, which can speed response by 50 per cent or more. SafeZone also supports mass notification, enterprise safety protocols and enables people to quickly summon help with their smartphone wherever organizations have duty of care. Distributor: CriticalArc Contact: +61 410 454 160

What’s new in the industry.

INTREPID MICROPOINT-POE-S FENCE DETECTION SYSTEMS l PERIMETER Systems Australia’s new INTREPID MicroPointPOE-S Fence Detection Systems is an IP-based POE intelligent perimeter intrusion detection solutions that’s ideal for fence applications with cut-or-climb intrusion risks. MicroPoint-POE-S employs proprietary digital signal processing algorithms to precisely locate intrusion attempts to within 1.1 m (3.6 ft.) while ignoring harmless disturbances caused by wind, rain or vehicle traffic. MicroPoint-POE-S combines 2 decades of field-proven MicroPoint fence sensor performance with simplified, secure TCP/IP network integration via a single Ethernet cable for power and data transmission. The system’s inherent POE capabilities and IP connectivity for communications translate to measurable cost and time-savings benefits to both systems integrators and end users. MicroPoint-POE-S maximizes the ability to mitigate intrusion risk, simplify security infrastructure and manage a sensor from any location. . Distributor: Perimeter Systems Australia Contact: +61 2 9150 0651

GATHER EVIDENCE, BUILD CASES WITH AXIS CASE INSIGHT

OPTEX RELEASES QX INFINITY EARLY DETECTION HIGH MOUNT SENSORS

l AXIS Communications has announced AXIS Case Insight, a hosted digital evidence management system, that will be released externally in Q1 2021. AXIS Case Insight is a hosted service that is accessible from any web browser. Online access enables customers to collaborate and share case information and digital evidence with both internal and external stakeholders. Axis Insight allows users to securely collect, manage and share evidence from Axis body worn cameras and other sources so they can focus on investigations, gather evidence and build strong cases. Insight features an intuitive video redaction tool to mask people and objects within a scene, avoiding the need to manually redact content frame-by-frame. Recordings from Axis body worn cameras are automatically transferred onto the system and can be easily collated with other digital evidence associated with an investigation, like PDFs, photos or videos from other sources.

l OPTEX QX Infinity series complements OPTEX’s extensive choice of short-range outdoor PIRs by bringing a family of compact outdoor detectors – PIR and dual-technology – providing 12m detection area, up to 120-degrees in width. According to Optex, a particular benefit of this series is that the sensors are specifically designed to be installed at heights of up to 2.7m, discreetly fitting into any residential or commercial buildings while keeping safe out of the reach from vandals. The new Quad technology features a pyro element that has been redefined by OPTEX and supports a greater performance with a double layered detection in a compact design. The QXI series features improved Super Multi-Dimensional Analysis (SMDA) logic and Double Conductive Shielding for even more reliable sensing capabilities and greater tolerance against light and RFI. It allows for greater immunity against pets and can also be installed as a low mount PIR detector to create a ‘pet alley’ and further reduce the likelihood of nuisance alarms. Installing the sensor has been made simple with an easy to open/close front cover.

Distributor: Axis Distributors

Distributor: Hills Contact: 1800 685 487

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JOHNSON CONTROLS INTRODUCES EXACQVISION Q-SERIES NVR l JOHNSON Controls has released the exacqVision Q-Series

from Tyco Exacq, which is said to bring together an optimal combination of performance and affordability into a single network video recording solution. With support for up to 24 IP cameras and 16 analogue cameras, this solution offers end users the flexibility to choose from IP-only or hybrid systems to incorporate legacy analogue and IP cameras into the same system, according to the company. Apart from its core function as an NVR, the Q-Series doubles as live monitoring station, where operators can watch 16 live, full-HD streams simultaneously at 15 frames per second. Running on an Intel-based full Ubuntu platform, Johnson Controls says the Q-Series provides the easy support and customization customers expect from an exacqVision system. The system also supports thousands of camera models. Additional features: • 3-year SSA for ongoing updates at no cost • Open camera support for thousands of camera models.

FLIR RELEASES THERMICAM AI, TRAFICAM AI l FLIR Systems has released its new ThermiCam AI with thermal imaging and FLIR TrafiCam AI visible camera with artificial intelligence (AI) to optimise traffic flow on roadways and at intersections. When combined with the FLIR Acyclica cloud platform, cities can apply the AI-camera data to predict traffic, prevent congestion and potential accidents, and create safer roads for drivers, cyclists, and pedestrians 24 hours a day. The AI-enabled cameras help control traffic dynamically at the edge through real-time data capture and processing, and provide input to traffic signal controllers at intersections, which improves traffic flow and safety in the moment. With the ability to capture heat energy data through a thermal sensor within the ThermiCam AI, and a visible low-light, high-definition sensor within the TrafiCam AI, cities’ traffic signals have complete continuous monitoring, in all weather conditions and even through smoke for tunnel monitoring. Distributor: Sektor Contact: +61 2 9947 1555

Distributor: JCI Contact: +61 499 688 921

GALLAGHER RELEASES COMMAND CENTRE V8.40 MANAGEMENT SOFTWARE

HANWHA LAUNCHES XNF-9010RV AND XNF9010RVM 12MP FISHEYES

l SECURITY manufacturer, Gallagher, has released Command Centre v8.40, the latest version of its security and site management software.Command Centre v8.40 introduces the future of photo ID – the Mobile Connect Digital ID – along with a number of improvements that offer sites even greater flexibility for managing their security. Gallagher’s Digital ID removes the cost and inconvenience of issuing physical photo ID cards, instead providing a secure, onphone and digital alternative through Gallagher Mobile Connect. Digital ID streamlines ID provisioning with the ability to issue and revoke IDs remotely, while real-time updates with Command Centre keep IDs permanently up to date. “Our regular Command Centre software releases allow us to deliver the latest security technology into the hands of our customers,” says Meredith Palmer, chief product officer at Gallagher. “Keeping security systems up to date is one of the best ways customers can keep themselves protected.

l WISENET XNF-9010RV and XNF-9010RVM 12MP fisheye cameras significantly improve the cyber security credentials of Wisenet cameras, being UL Cybersecurity Assurance Program (UL CAP) certificated. Wisenet7 means the cameras have built in IR illumination, new ‘extreme’ Wide Dynamic Range (WDR) feature, for example, utilises new Local Contrast Enhancement and Scene Analysis technologies to capture ultra-clear images from scenes containing a challenging mix of bright and dark areas. The 2 cameras share a long list of other real-life practical features, with the mobile XNF-9010RVM having the addition of an M12 connector. Built to withstand vibrations, the EN50155 certificated XNF-9010RVM is designed to offer a robust solution for monitoring activity on buses, trains, trucks and other forms of transport. A digital PTZ allows users to electronically pan, tilt and zoom in on specific areas for a more detailed view Both cameras have on-board dewarping and offer a variety of alternative viewing modes, including single panorama, double panorama and quad views.

Distributor: Gallagher Contact: +61 3 9308 7722

Distributor: Hanwha Distributors

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● Regulars

Products

Editor’s choice

What’s new in the industry.

HILLSTRAK AUTOMATED PEOPLE COUNTER FOR RETAIL APPLICATIONS l IN order to help make the holiday season COVID-19 safe, HillsTrak has put together an automated people counter solution specially designed to allow retailers to track the number of people in their store accurately to ensure social distancing compliance. “Many retailers have been doing manual counts up until now, but this isn’t going to be adequate during what is expected to be a huge Christmas rush,” Sarah Armitage from HillsTrak said. The HillsTrak solution has a number of features including an intuitive dashboard which changes colour when capacity is almost reached. The solution also excludes staff members from the count to ensure accurate numbers. Data can be stored on the cloud or locally that provides an audit trail in the unfortunate event a store has to show it was following guidelines. The HillsTrak people counter solution can integrate with current CCTV technology so there’s very little set up required. “We need to really keep safe during the Christmas rush,” Armitage said. “We’ve just seen a Covid cluster in South Australia – stores need to be diligent and help look after the community.” To learn more about HillsTrak’s people counting solution you can email HillsTrak@ hills.com.au, while Queensland customers can see the technology in action at Hills’ Hendra branch. Distributor: Hills Contact: 1800 685 487

HEALTHSAFE INTEGRATES SECUREPASS WITH INTEGRITI l NEW Zealand company HealthSafe recently completed the integration of their SecurePass platform with Inner Range’s Integriti integrated access and security platform which was made possible by the Open API offered by the Integriti system. SecurePass is distributed by CSD in Australia and Atlas Gentech in New Zealand which gives integrators the added benefit of being able to get full end to end support for the SecurePass/Integriti Integration from the one distributor. The Open API offered with Integriti allows complimentary solution providers, along with end users and their integrators to connect their systems with the powerful Integriti platform and thus giving them access to Integriti’s vast array of apps, integrations, plugins and automation features. Not only can Integriti connect to a smart building system but we can act as the central controller and communication point for systems such as CCTV, lighting, intercoms, heating, cooling, visitor management or many other 3rd party systems By utilising the Integriti Open API, Healthsafe has been able to offer an integration which is extremely easy for integrators to configure and provides a seamless experience for system administrators as well as visitors, staff and contractors on site. SecurePass is a fully scalable visitor, staff and contractor management platform. It can be used as an entry level solution for managing all people onsite or be used as a full site management solution. It is capable of managing contractors and the associated governance/compliance required for them to be carrying out works on a multisite environment.

MICRON LAUNCHES NEW RANGE OF IP RESIDENTIAL INTERCOMS l AVAILABLE in touch screen and touch button versions, the new range of Micron intercoms provides an easy to install and reliable solution for residential video intercom requirements. Both models are available with IP functionality (hard-wired ethernet or Wi-Fi) allowing end-users to answer the doorbell remotely. Key features include 7-inch touch screen or 7-inch touch button monitors, IP66-rated door station with 130-degree viewing angle, anti-vandal aluminium housing, IR illumination for night viewing, connect up to 2 external door stations and 5 internal monitors. Wi-Fi/IP versions allow control via mobile phone app, supports up to 128GB SD-card for picture and video recording, monitor dimensions are 154 x 220 x 22mm (H x W x D), while door station dimensions are 133 x 40 x 17mm (H x W x D). For more information visit www. micronalarms.com.au Distributor: Micron Contact: +61 2 9674 5700

Distributor: CSD Contact: 1300 319 499

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MILESTONE ADDS ENCRYPTION FROM MICROSOFT TO XPROTECT VMS l MILESTONE Systems XProtect 2020 R3 includes a new level of encryption from Microsoft called Cryptography New Generation (CNG) that the company said reaches the highest level of cybersecurity and data protection available. “XProtect’s new encryption modules include stronger data protection, increased cybersecurity, evidence authenticity and password-protected configuration,” Milestone said. “Embedding this encryption, also means that XProtect can now be configured to operate in a FIPS (Federal Information Processing Standards) 140-2 compliant mode. FIPS is a U.S. government computer security standard utilized in all software solutions deployed in U.S. federal agencies and regulated industries such as healthcare and finance.” According to Milestone, XProtect 2020 R3 also offers a new multi-category search function that makes finding specific video evidence easier and faster than ever. Multi-category search allows the operator to combine and search across multiple search categories such as people, vehicles and location, as well as any search agents developed and integrated into XProtect by third-party technology partners. This functionality means operators can narrow investigations to video sequences that include blue vehicles and male persons. Distributor: VSP Contact: +61 2 9557 7946

80 PLUS ONE-WAY DUAL ELEMENT PIR SENSOR l THE 80 Plus one-way sensor from Interlogix, distributed locally by Hills, is a dual element digital pyroelectric wireless sensor with a chip tuned wireless transmitter that communicates with a 80plus receiver, such as the one used in the ZeroWire control panel. The learn-in process of the sensor is identical to the process used with legacy sensors – each sensor reports a unique ID code with each transmission. The sensor also reports the battery and transmitter condition (supervisory signal) to the panel every 18 minutes. The sensor has a detection range of 16 metres and the dual pyro sensor features 2 volumetric curtains for each of the 9 curtain sets. Patented optical mirror technology delivers gliding focus, which creates a volumetric detection curtain from floor level up to installation height resulting in a sensor that never loses track of the object. The PI optical mirror is specially designed to ignore pets moving around on the floor without compromising detection performance for humans. 5D signal processing technology will look for a match in shape, size, speed, duration and environment to decide on an alarm condition. The result is high detection sensitivity with high false alarm immunity. This family includes motion sensors with variants in detection ranges and a Pet Immune variant. The installation process is made simpler with an easy opening and closing system, easy access when changing the batteries, easy access to the mirror optics, toleration of wall angle deviation and different mounting heights, limited loss of coverage when objects are placed in the field of the PIR vision and one mounting plate for all sensors in the series.

AIPHONE IX-EA SERIES WEATHER-RESISTANT IP VIDEO DOOR STATION l AIPHONE new IX-EA is a surface mount, weather-resistant IP video door station, equipped with a 1.23MP fixed lens colour camera. The IX-EA can be programmed to call up to 20 different stations with 3 different call level selections. Additionally, video from the IX-EA can be streamed to thirdparty devices using ONVIF Profile S or RTSP. Additional features include SIP 2.0 compliance, white LED for low light illumination, 3af PoE compliance and audio output for paging or communication. For additional customization, sound files can be uploaded for custom messages to be played during certain scenarios, allowing users to choose their own sounds for door release, call placed, communication start and error message. The IX-EA features audible and visual indications for calling, communication and door release, according to the company. According to Aiphone, the IX Series to offer capabilities of an enterprise platform with the simplicity of a single system, providing scalable enterprise security. Features of Aiphone IX-EA include: • Use SIP to integrate with Cisco Unified Call Manager and answer calls off-site • ONVIF Profile S Compliant • 802.3af PoE with PoE pass through (802.3at Type 2 PoE+) • 1.23 megapixel fixed color video camera • Camera vertical adjustment +15º, 0º, or -8º (manual) • White LED for low light illumination. Distributor: Aiphone Distributors

Distributor: Hills Contact: 1800 685 487

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● Regulars

Help desk

Q: What’s the best way to eliminate ground transients in alarm systems that are generating repeated false alarms? This is an external alarm sensor in an heavy industrial application and to say there’s noise in the vicinity is an understatement. A: If false alarms caused by messy power supplies, lightning, plant equipment, etc, are costing you money in call outs, then Ground Transient Terminator (GTT) technology – in particular, the Vortex Iso-Line Model IL-GTT – might be the answer. This technology out-performs all other surge suppression solutiosn for protection applications by protecting live, neutral, and ground with a single device. It works by using continuous attenuation to filter out interference on the ground line caused by a external wavelengths and variable power quality. When installed with fire and security alarm systems, the GTT can be safely placed in the case ground of alarm systems in order to eliminate one of the most common causes of false alarms, ground transients. A fire alarm or burglar alarm system can now be made impervious to lightning induced ESD and transient voltages induced by device switching within a building. With fines levied on property owners for false fire/burglary alarms,

Our panel of experts answers your questions.

managers are constantly trying to improve their system’s reliability. Prior to this technology there has not been a solution that could be safely applied to the grounding of alarm systems. This technology eliminates many of the nightmares caused by ground loops and transients. Many end users are plagued by such false alarms. Power surges and lightning strikes caused intense ground transient activity, degrading the components in alarm panels to the extent of causing them to malfunction or fail altogether. Not only does this cost installers and end users money, it compromises safety and security. The GTT works by opposing changes in electron flow on the ground wire. Its ability to oppose the electron flow slows the damaging rise and fall time of a power surge, rather than clipping it off entirely. By doing so, it controls frequency rather than amplitude and keeps damaging voltages from entering. Unlike conventional suppression techniques using Metal Oxide Varistor (MOV), gas tube, or silicon diode technology, the GTT technology incorporates a patented circuit with no moving parts or sensitive electronics, and as a result, does not pose any threat to intrinsic safety ground. For this reason, the GTT is said to be the first suppression

device to be recognized by Underwriters Laboratories (UL) to be used directly on the ground line of electronic equipment to prevent disruptions in operation. Iso-Line IL-GTT was developed by Vortex and the cost per unit is about $120, which is not a huge ask if it eliminates ground transients forever more. We’ve had some problems with RFI transmissions from nearby buildings that have disturbed signals in our CCTV system – this is a problem for us as we cannot lose situational awareness. We’ve been working at tightening up our site’s ability to handle rogue RF transmissions but we’re wrestling with how to actually measure how tough the CCTV system has now become. Would an ESD test give us a good idea of how capable our defences are? What sort of equipment would be needed to conduct such a test and how would we conduct it? A: It’s not uncommon for the low power signals on security LANs to be messed up by strong RF signals. It’s likely any disturbance from a nearby building would be coming from a direct RF link mounted on the roof – those signals would need to be fairly strong to give you serious trouble so it’s also possible the problem is inside your own building. The

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electrostatic discharge test you’re talking about would certainly give you an idea of your system’s ability to resist RFI. ESD tests are a serious affair and involve thumping your equipment and peripherals with a spectrum of 320MHz on a rise time of 1 nanosecond. An ESD test is going to be socking your shields and highlighting flaws in PCB layout, not just shaking up the cable plant. This means you need to be prepared to measure impact on these peripherals to make the ESD test worthwhile. Equipment you’ll need will be an ESD generator with HV relay, internal resistance of 330 ohms and capacitance of 150 pF. You’ll want your calibrated load rise time on this unit to be 1 ns. If you decide you’re going to test elements of the system for indirect electrostatic discharge, then a field coupling plate will also be required. When you’re setting up the equipment for the test make sure you pay special attention to decoupling and immunity levels of auxiliary equipment. The last thing you want to do is go tearing through expensive equipment. And when you’re looking around for somewhere to put the simulator ground lead, remember to attach it to the ground plane on the test side of the equipment being tested. Without going into great detail, the ESD test procedure demands you first decide whether you’re going to test for indirect or direct discharge. You then need to mark the discharge points on the equipment being tested. It’s important to start the procedure down at 2 kilovolts and then use 5-20 pulses per second as you roll through a general survey of the discharge points. Having completed this process, you then step up the charge level to 4kV or 8kV (it could be 15kV in air). This last procedure will depend on whether there’s an ESD threshold you’ve set the equipment up to endure. As mentioned before, you don’t want to hammer an unprotected system with a 15kV blast. Test to the level you’ve protected the system to, allowing a kV or so extra in the procedure to give the system room to survive. If your equipment picks up any failures during the test process, then you’ll need to approach these failure sites in single shot mode and re-test them to establish exactly what’s

going on. Make sure you run through and record the results of at least 50 test shots to ensure you’re getting consistent failure responses to the charges you’re introducing. ESD testing is tough and you may need to average out the responses to your tests to establish prevailing system conditions. The kind of fixes you’ll be looking at include improved bonding of switches and keys, paring down seam gasketing, improvements to bonding of panels and doors, as well as better shielding of input/ output cables and shielded connectors. When you’re building up a series of fixes, be sure to leave each fix in place even if your progressive tests reveal the latest action you’ve taken didn’t help. Instead reverse your thinking. The idea is to build up your fixes till the problem is solved then remove them one at a time, testing to see which failed. Having said all this, it’s hard not to think your best and cheapest option is going to be to take the problem links to fibre. Is it true there’s an electronic device that can unpick pin tumbler locks or is this an urban myth? How vulnerable does this now make all mechanical keyways? A: You must be talking about the SouthOrd E500XT Electric Lock Pick. This device is about 10-inches long and you push the picking needle and tension tool – which comprise an L-shaped stainless steel bar – into the keyway.

AN ISSUE WITH THIS DEVICE FROM THE POINT OF VIEW OF A THEIF IS THAT IS SOUNDS LIKE A NUTRI-BULLET FULL OF WASHERS – IT’S LOUD – NOT IDEAL WHEN IT COMES TO DISCRETION. Typical medium and high security locks employ 5 or more pins to prevent the lock’s central cylinder from turning. The E500XT has an 8000-rpm motor that delivers powerful vibrations to knock the pins clear, allowing the tension tool to turn the lock mechanism in less than half a minute. If this sort of attack is a risk use higher security keyways like ASSA ABLOY’S DiskLock PRO or the Binary Plus keyway from MLAA locksmiths. Binary Plus features additional traps and side springs to resist this sort of attack. An issue with this device from the point of view of a thief is that is sounds like a Nutri-Bullet full of washers – it’s loud – not ideal when it comes to discretion. SouthOrd’s 5th generation E500XT Electric Lock Pick can be powered by rechargeable Ni-Cad or NiMH batteries or standard Alkaline ‘C’ cell batteries and includes 4 picking needles, 4 tension tools, hex wrench, and a top grain leather case. The E500XT uses three ‘C’ Cell batteries. For locksmiths or security installers who want one, cost is around $175.n se&n 57

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