DIFFERENCE THE SERVICE FIRST
Susan Brewer has been a well-known name in real estate for over 20 years in our area. In 2007 we started Susan Brewer Service First Real Estate with one goal in mind – YOU! Whether it is our in-house photographer taking the photos of your home, the person that answers the phone when you call our office or the Realtor that you choose to list your home for sale we are all here to make sure that you have the best experience that you’ve ever had in real estate.
OUR TEAM
Our team of Realtors is a dedicated group of professionals here to represent you and be available to answer all of your questions. We pride ourselves on our knowledge and utilize our experience of selling over $500 Million in real estate to help you to achieve all of your goals. We have sold homes listed for $5,000, $3,600,000 and everything in between and all of those sales have helped us to be able to assist you with the sale of your home.
We strive to be a part of the community and many of us were born and raised in the St. Louis area. As a locally owned and operated company, our leaders have a true picture of the local real estate market and can quickly make decisions that will help our clients with achieving their goals. Many companies in the area are franchises that rely on out-of-town corporate headquarters to tell them how to market homes in our area based on national data. Thanks for supporting local by allowing us to be here!
WE’RE HERE
Whether you have lived in your home for many years or are being relocated to a new area after only living here a short time selling your home can often be a stressful time filled with many questions. We’re here to help. Preparing your home for the market, supplying you with the best information to make an informed decision and being a trusted advisor along the way are all a part of our commitment to you.
YOUR HOME
PREPARING
FOR THE MARKET
Do you have questions about staging your home and if it adds value?
Searching for a painter to help you to add a quick update before you sell? We can help with all of it! We have knowledge in staging and design and our in-house designer/stager can help to answer questions regarding color, furniture placement and décor trends. Our local connections can assist with completing your to-do list before you sell as well. We work with many local contractors that know the importance of making your home look its best before going on the market and we can put you in touch with them to assist you with your preparation.
CHOOSING
THE CORRECT PRICE YOUR HOME
Pricing your home is one of the most important decisions that we will assist you with and one that we take seriously. We will use all of the available data and our knowledge and experience to help you to determine the correct price for your home to enter the market with. Our job doesn’t end the day your home goes active, we will continue to monitor the homes listed for sale in your area to insure that a market shift doesn’t impact the sale of your home.
MARKETING
YOUR HOME
Marketing homes for sale is what we do. In order to properly announce to the world that your home is for sale we utilize several processes and mediums. Making sure that your home looks its best and is in front of the most homebuyers is our goal and one that we work toward each day.
PHOTOGRAPHING
YOUR HOME
It all starts with the photos. 98%* of all homebuyers utilize the internet to search for homes and are deciding which homes to view in person based on their online searches. Our in-house photographer will visit your home to capture all of the unique features of your home and make it look its best. Where applicable, we also have an in-house drone photographer and twilight photos are also available.
*Source: NAR Home Buyer and Seller Trends Report 2019
MARKETING
Online marketing is a necessity in today’s real estate environment and something we have been a leader in our area in for quite some time. Our relationship with the most popular real estate sites ensures that your home will be featured there and found in the places where today’s home buyer is looking. Your home will be showcased on Zillow, Realtor.com, Trulia and hundreds of other global sites as well as EVERY local real estate site.
OUR WEBSITE
Our website Service1stHomes.com was designed with ease of use in mind. Visitors can easily search for homes for sale by simply clicking the city or area in which they are searching on the home page. Properties for sale are displayed with large photographs and offer an easy-to find detailed description for each property listed for sale. Whether visitors are using their computer, tablet or smart phone we have made viewing homes the focus of our website. Visitors can also find daily real estate news, tips for home updates, fun things to do in our area and so much more.
In addition to having outstanding features on our own site, we also utilize tools that drive people to our website, where they can view homes that we have listed for sale. Retargeting utilizes search technology to recognize when someone is searching for homes in our area and places an ad for our site on websites that they visit. Clicking on that ad brings them to our website where they can find your home listed for sale.
time for paperwork
Meet to complete listing agreement and sellers disclosure Advertising verbiage written
graphic desigaer produces feature sheet for potential buyers
SOCIAL MEDIA
You may or may not utilize social media, but chances are that your buyer will. 79%* of all Americans have a social media profile and many of them use it on a daily basis. That is why we are very active on the most popular sites for home buyers. We offer daily posts of informative home-related topics as well as the homes that we have listed for sale. Many of our followers utilize our profile as a resource for the St. Louis area and we are their go-to source for real estate. We also promote our homes listed for sale based on location and potential buyer online activity.
*Source: statista.com
Each week Susan Brewer produces a new episode for her popular video channel. Topics range from “What color should I paint my front door?” to detailed information from our local real estate market. Visit SusanBrewer.tv to view this week’s video.
YOUR HOUSE
MISSION
MARKETING PRINT
Each month we advertise in St. Charles County Lifestyle magazine which is a direct mail magazine in the St. Charles area. We advertise homes as well as promotional ads driving readers to our website where they can find your home.
HOME MONTH OF THE
LOUIS
St. Louis Home and Happenings is our self-produced seasonal magazine that is seen by thousands of readers each issue. Your home will be featured in this publication that offers real estate tips, home improvement ideas, delicious recipes and fun things to do in our area.
OF YOUR VIDEO HOME
We will produce a video walk-through of your home that will be attached to your home on the MLS and our website. The video will also be added the the video tours page of our website as well as YouTube.
Susan Brewer Service First Real Estate utilizes various forms of advertising to promote the home that we have listed for sale.
YARD
SIGN: The area’s most recognized yard sign immediately informs everyone that your home is listed for sale. In addition to the phone number for our office and for your listing agent, your sign will also contain a QR code specific to your home, giving interested buyers immediate access to the details of your home.
BILLBOARDS: With billboards strategically placed in high-traffic areas our website is prominently displayed to thousands of vehicles each day.
DIRECTIONAL ARROWS: In municipalities where they are allowed we will lead potential buyers to your home.
OPEN HOUSES: We sell many homes per year at open houses. While many may tell you that they don't believe in hosting open houses, we have many clients that are glad that we did.
POSTCARD: A just listed postcard will be sent out announcing that your home is listed for sale.
MARKETING
YOUR HOME YOUR HOME SHOWING
Any Realtor wishing to show your home to potential buyers will contact our professional call center to schedule the appointment. The call center will then contact you by phone, email or text message to arrange the showing. You and your Realtor will also be sent a notification via email once the appointment is confirmed. After a Realtor completes the showing of your home they will immediately be sent an email requesting feedback directly related to your home.
This feedback will be sent to you as it is submitted by the showing agent giving you instantaneous knowledge of the buyer’s opinion of your home.
AGENT TOUR:
Our company’s Agent Tour allows our agents to personally tour your home and offer feedback and possible suggestions to assist with the sale of your home. This also allows time for your listing agent to showcase your home to other Realtors that may have a buyer looking for a home just like yours. Your agent will share the feedback with you after the tour.
As part of our initiative to reduce the use of paper in our offices and make the real estate process easier for our clients, we have launched an initiative with dotloop.com.
Dotloop is a hassle-free way for you to electronically sign any documents related to your transaction with Susan Brewer Service First Real Estate. During the sale or purchase of your home, your Realtor will be saving paper by submitting your file to their office as well as the title company electronically and will also have the ability to collaborate with any other Realtors that may be involved electronically as well - regardless of the company they work for.
Whether you’re a person who would put pen to paper or an early adopter that is on the cutting-edge of technology, we have the ability to make your real estate transaction as smooth and as easy for you as possible.
ARE SAYING WHAT PEOPLE
First class all the way! “Service First” is not just a slogan - It is obvious that it is their focus! They were the real estate agent when I purchased the home and I liked their professionalism.
- TERRY M. PLANO, TX
Best Real Estate Company Around! We have used them in the past and we are pleased with the service. I would recommend Susan Brewer Real Estate to anyone I know, they cannot go wrong. They really know their stuff. We always felt comfortable and trust them. Best Service Around.
- ROWLAND K.
Excellent Service! During this most difficult time in my life, they were compassionate, sensitive and extremely knowledgeable about the real estate market in my Mom’s area of St. Peters. They met with me at Mom’s house and took the time to talk to us about Missouri real estate laws and procedures. I was shocked that the house sold two weeks after being placed on the market. Being from New Jersey, I expected it to sit for at least six months before receiving an offer. Thank you for all you did.
- PEG M. SUSSEX, NJ
We found them by calling the Susan Brewer phone number on a yard sign! They met with us the next day, and we were so pleased with the knowledge, helpfulness, understanding, and tolerance. They were always available, amazing and just overall “niceness”. They worked with us timelessly all over St. Charles County and even one day in St. Louis County for weeks. Since we lived out of town, we were only available to look at homes when we came to St. Louis, but they were always able to fit into our schedule. When we finally made a decision, they ‘walked’ us thru each step with no problems at all. They helped make our buying experience an enjoyable time. They made it easy as possible. Thank you!
-
CAROLYN & MIKE H.
I loved my time with them! As a first time home buyer I didn’t know a lot and they were very helpful & patient with me. They were very helpful and always gave as many details as possible so I would understand the situation! I will recommend the company to anyone looking for an agent! If I ever need an agent again I definitely know who to call! Even through the rough patch they made my home buying experience wonderful! Thank you again. We love our new home.
- DELANIE P. O’FALLON, MO
Very satisfied with all the staff. I like that there was constant communication. Via email, text, etc. I could get any info day, nights, weekends though this and a great support staff. We were treated as if we were their one and only clients.
- JOANNE C. ST. CHARLES, MO
Our house sold in 3 days! Enough said!! Seriously, they were professional, helpful and accessible! Calls were returned promptly, questions answered quickly. Couldn't have asked for more from them!
- DEAN & PEGGY F. FAIRVIEW HEIGHTS, IL
Thank you SO much for helping us find the perfect house. We are loving it! You’re the best!
- CLARK & BETH A. ST. LOUIS, MO
They were very knowledgeable about the current market and established superior communication throughout the entire process. They exceeded our expectations and we are extremely pleased with the sale of our home, as well as the purchase of our new home. I have already recommended there services to other friends and would definitely use their services again. Because of their hard work and commitment, we sold our home in 4 days.
- SARAH D.
The Benefits of a “Coming Soon Program” for Your Home. The Benefits of a “Coming Soon Program” for Your Home.
The agent and the potential buyer are alerted to your home ‘Hitting the Market’.
MLS announces your home is “Coming Soon” with an Email Blast
Agents and Buyers are notified of the Date when your home can be viewed in person. This allows them to ‘clear their schedules’ and be ready for your Active date.
MLS - Sends a 2nd Email Blast announcing your home is Active and can be shown.
MORE BUYER INTEREST - More buyer viewings online in anticipation of your home hitting the market.
HERE'S HOW IT WORKS:
We complete your listing paperwork
• determine price and the start date of coming soon and showings
• determine the date the sign is placed in your yard
We complete the listing sheet and data entry
Schedule some or all of your photos with our photographer
Design is completed on your photos
Photos are loaded into MLS
Your home is released as Coming Soon
Agents schedule appointments to view on your start date
You are notified of all showings and review the details for “How to show your home”
Complete your finishing touches of getting your home in it‘s BEST showing condition
Feature sheets are delivered, lock box is in place, sellers disclosure is loaded on line
NOW it’s time - be ready, it’s fun and exciting!
Good Luck, Susan Brewer
Each year, St . Louis magazine teams with Crescendo Business Services to find which real estate agents have wowed their clients consistently. With over 17,900 real estate agents in the St. Louis area, the magazine helps it’s readers to find a Realtor that knows the market, represents a client’s interests, and operates with an emphasis on integrity and service.
Crescendo surveyed by mail and phone all St. Louis residents who purchased a home over $150,000 during a twelve month period. Recipients responded to questions on the survey that related to the service they received from their real estate agent. The resulting list of Five Star Real Estate Agents is a select group representing less than 2% of licensed agents in the St. Louis area. 1
With over $32 Million in sales for 2019, Susan Brewer once again topped all Realtors in the St. Charles area and ranked in the Top Five for the St. Louis Region. Her cutting-edge marketing plan coupled with a keen awareness of her clients needs have allowed her to be a member of the Five Star program for Thirteen Years.
Real Estate Reimagined
“Service First” is a way of work and life for this St. Louis-area Realtor ® , a top local agent 12 times over.
“From the start of the contract to closing day, I’m their steady, constant communicator.”
~ Susan Brewer, CEO
CEO Susan Brewer started Susan Brewer Service First Real Estate in 2007 after working for a large real estate company. Her founding principle, she says, was simple: “Clients are entrusting their Realtor® with possibly the largest investment they will ever make, and they should be treated as such.”
Fast forward to 2018, and it’s safe to say Brewer’s philosophy was spot on. Today, with more than 19 years of real estate experience under her belt, Brewer has surpassed $500 million in sales and has been named a top agent in residential real estate sales for St. Charles County 12 times.
When You Hire Susan Brewer, You Get Susan Brewer
Equally comfortable working with frst-time buyers and sellers as she is with more experienced clients, Brewer works with residential properties at every price point, from $20,000 to $5,000,000 and up. She prides herself on delivering the highest caliber of customer service to every client, while also reacting quickly to market trends and utilizing the latest ways to advertise properties to attract good buyers.
What really sets this frm apart, though, is Brewer’s commitment to working one on one with every client. Tat’s why Brewer has her own behind-the-scenes marketing staf, run entirely by her husband, Wade and also includes both a dedicated graphic designer and photographer.
“Tat allows me to do what I should be doing,” says Brewer, “which is selling houses.
“A lot of Realtors® try to do it all or form big teams,” she adds. “In situations like that, clients seldom get to talk to the agent they hired. My clients work directly with me, while my support staf works in the background. From the start of the contract to closing day, I’m their steady, constant communicator.”
A Good Fit for Every Client
Te frm Brewer has built today is ideal for serving a variety of clients. “We’re small enough to give one-on-one advice but large enough to know the area well,” says Brewer. Tis comes in handy not only for local clients but for those who are relocating from outside St. Charles County, as well.
Brewer, a residential real estate specialist, notes that she facilitates sales and purchases of new construction as well as existing homes.
“We also love helping clients who will be remodeling, remaking, or refurbishing older homes,” she adds, noting that “with some sweat equity and vision, buyers can make any fxer-upper into a dream home.”
Community Engagement
“We live in the same community in which we work,” says Brewer, “so it’s important to give back to the people who support us.” She does this by sponsoring community events throughout the year, like Easter egg hunts, photos with Santa—even a pumpkin patch at Halloween.
“We also built a ‘Sharing Shed,’” she says. “Te motto of the Sharing Shed is: If you need something, take something—if you have something, leave something.” It allows local families in need to obtain canned goods, school supplies, and more. Even as clients prepare to move, she says, “We tell them, ‘pack half of your home goods for your new house and bring half to the Sharing Shed!’”
“From the start of the contract to closing day, I’m their steady, constant communicator.”
˜ Susan Brewer, CEO
As seen in
Real Estate
What Makes Susan Different?
As the top agent in our area for over a decade with $500 million+ in sales, Susan is seen as an authority in the real estate industry. From being interviewed for local print publications and speaking at events to being picked as a monthly contributor on a nation-wide Emmy-nominated television program
Susan Brewer is recognized as a leader in her industry and leverages that reputation to bring more potential buyers to your home.
All of these things combined with the entire marketing plan of Susan Brewer Service First Real Estate work to get your home SOLD.
Her youtube channel - SusanBrewer.tv is a source for information of all things real estate. With episodes ranging in topics from design trends and paint colors to how to handle multiple offers Susan discusses current topics and issues in our market.
Her podcast - Discussing St. Louis Real Estate with Susan Brewer available on Apple itunes and many other popular channels allows listeners to gain insight on our local real estate market and learn about the area from a local expert.
Personal videographer - Susan's personal videographer on staff produces cinematic quality videos of many of her listings and records for her YouTube channel as well as the Emmy-nominated national television program "The American Dream."
Social Media - Susan's personal accounts on FaceBook, Instagram and many other outlets is an opportunity for her to promote listings that followers can view and pre-market "Coming Soon" listings.
Zillow - As a long-time Premier Agent on Zillow Susan realized early the impact the website would have on Real Estate and partnered with them to market her listings.
Her website - www.SusanBrewer.com has been known in our area for 15+ years. As one of the first websites in the area for a Realtor, it has been a known resource for real estate search and information.
