YOUR HOME Our MISSION
SUSAN BREWER SERVICE FIRST REAL ESTATE
636.936.8600 | Service1stHomes.com
THE
SERVICE FIRST DIFFERENCE Susan Brewer has been a well-known name in real estate for over 20 years in our area. In 2007 we started Susan Brewer Service First Real Estate with one goal in mind – YOU! Whether it is our in-house photographer taking the photos of your home, the person that answers the phone when you call our office or the Realtor that you choose to list your home for sale we are all here to make sure that you have the best experience that you’ve ever had in real estate.
OUR TEAM Our team of Realtors is a dedicated group of professionals here to represent you and be available to answer all of your questions. We pride ourselves on our knowledge and utilize our experience of selling over $500 Million in real estate to help you to achieve all of your goals. We have sold homes listed for $5,000, $3,600,000 and everything in between and all of those sales have helped us to be able to assist you with the sale of your home.
DARDENNEORCHARD FARMHIGHLAND ESTATES SAINT JOHNS
CHESTERFIELD
COTTLEVILLE
WOODSON TERRACE
NEW MELLE
HAZELWOOD
DEFIANCE LAKESHIRE CRESTWOOD
AUGUSTA
TROY
SAINT JOHN
FERGUSON
KIRKWOOD
HUNTLEIGH OVERLAND
LADUE
VALLEY PARK
FENTON LAKE SAINT LOUIS
FORISTELL
OAKVILLE
OFALLON
WENTZVILLE
SAINT PAUL MANCHESTER
OLD MONROE
DES PERES RIVERVIEW
DARDENNE PRAIRE
MAPLEWOOD
WINFIELD
DELLWOOD
OLD JAMESTOWN
CREVE WEST ALTON BRIDGETON COEUR
CLAYTON
BALLWIN
WARSON WOODS
FLORISSANT SUNSET HILLS
WEBSTER GROVES GREEN PARK SAINT ANN
WELDON SPRING
REAL ESTATE IS LOCAL
TOWN AND COUNTRY
WELDON SPRING RICHMOND HEIGHTS
PORTAGE DES SIOUX
MARYLAND HEIGHTS
COUNTRY CLUB HILLS FRONTENAC COTTLEVILLE OLIVETTE
WILDWOOD
BRECKENRIDGE HILLS
BRENTWOOD EUREKA
AFFTON
TWIN OAKS
ROCK HILL
UNIVERSITY CITY
SHREWSBURY
MEHLVILLE ELSBERRY SAINT PETERS ELLISVILLE MOSCOW MILLS
ALL
SAINT CHARLES PASADENA HILLS
We strive to be a part of the community and many of us were born and raised in the St. Louis area. As a locally owned and operated company, our leaders have a true picture of the local real estate market and can quickly make decisions that will help our clients with achieving their goals. Many companies in the area are franchises that rely on out-of-town corporate headquarters to tell them how to market homes in our area based on national data. Thanks for supporting local by allowing us to be here!
YOUR HOME
WE’RE HERE FOR YOU
Whether you have lived in your home for many years or are being relocated to a new area after only living here a short time selling your home can often be a stressful time filled with many questions. We’re here to help. Preparing your home for the market, supplying you with the best information to make an informed decision and being a trusted advisor along the way are all a part of our commitment to you.
YOUR HOME
PREPARING FOR THE MARKET Do you have questions about staging your home and if it adds value? Searching for a painter to help you to add a quick update before you sell? We can help with all of it! We have knowledge in staging and design and our in-house designer/stager can help to answer questions regarding color, furniture placement and décor trends. Our local connections can assist with completing your to-do list before you sell as well. We work with many local contractors that know the importance of making your home look its best before going on the market and we can put you in touch with them to assist you with your preparation.
YOUR HOME
CHOOSING THE CORRECT PRICE Pricing your home is one of the most important decisions that we will assist you with and one that we take seriously. We will use all of the available data and our knowledge and experience to help you to determine the correct price for your home to enter the market with. Our job doesn’t end the day your home goes active, we will continue to monitor the homes listed for sale in your area to insure that a market shift doesn’t impact the sale of your home.
OUR MISSION
MARKETING YOUR HOME
Marketing homes for sale is what we do. In order to properly announce to the world that your home is for sale we utilize several processes and mediums. Making sure that your home looks its best and is in front of the most homebuyers is our goal and one that we work toward each day.
OUR MISSION
PHOTOGRAPHING YOUR HOME
It all starts with the photos. 98%* of all homebuyers utilize the internet to search for homes and are deciding which homes to view in person based on their online searches. Our in-house photographer will visit your home to capture all of the unique features of your home and make it look its best. Where applicable, we also have an in-house drone photographer and twilight photos are also available. *Source: NAR Home Buyer and Seller Trends Report 2019
OUR MISSION
ONLINE MARKETING Online marketing is a necessity in today’s real estate environment and something we have been a leader in our area in for quite some time. Our relationship with the most popular real estate sites ensures that your home will be featured there and found in the places where today’s home buyer is looking. Your home will be showcased on Zillow, Realtor.com, Trulia and hundreds of other global sites as well as EVERY local real estate site.
SERVICE1STHOMES.COM
OUR MISSION
OUR WEBSITE Our website Service1stHomes.com was designed with ease of use in mind. Visitors can easily search for homes for sale by simply clicking the city or area in which they are searching on the home page. Properties for sale are displayed with large photographs and offer an easy-to find detailed description for each property listed for sale. Whether visitors are using their computer, tablet or smart phone we have made viewing homes the focus of our website. Visitors can also find daily real estate news, tips for home updates, fun things to do in our area and so much more.
SERVICE1STHOMES.COM
OUR MISSION
ONLINE PRESENCE In addition to having outstanding features on our own site, we also utilize tools that drive people to our website, where they can view homes that we have listed for sale. Retargeting utilizes search technology to recognize when someone is searching for homes in our area and places an ad for our site on websites that they visit. Clicking on that ad brings them to our website where they can find your home listed for sale.
SERVICE1STHOMES.COM
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OUR MISSION
SOCIAL MEDIA You may or may not utilize social media, but chances are that your buyer will. 79%* of all Americans have a social media profile and many of them use it on a daily basis. That is why we are very active on the most popular sites for home buyers. We offer daily posts of informative home-related topics as well as the homes that we have listed for sale. Many of our followers utilize our profile as a resource for the St. Louis area and we are their go-to source for real estate. We also promote our homes listed for sale based on location and potential buyer online activity. *Source: statista.com
SERVICE1STHOMES.COM
Each week Susan Brewer produces a new episode for her popular video channel. Topics range from “What color should I paint my front door?” to detailed information from our local real estate market. Visit SusanBrewer.tv to view this week’s video.
OUR MISSION
PRINT MARKETING
YOUR HOUSE MISSION
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TOP AGENT IN ST. CHARLES 13 YEARS OVER $500 MILLION IN SALES
FEATURED IN ENTREPRENEUR AND OPRAH MAGAZINE VOTED BEST REALTOR IN ST. CHARLES
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SusanBrewer.com 314.540.0734
Each month we advertise in St. Charles County Lifestyle magazine which is a direct mail magazine in the St. Charles area. We advertise homes as well as promotional ads driving readers to our website where they can find your home.
S A I N T
ST. LOUIS
H & H MAGAZINE
L O U I S
& HOME AND HAPPENINGS
WINTER19
St. Louis Home and Happenings is our self-produced seasonal magazine that is seen by thousands of readers each issue. Your home will be featured in this publication that offers real estate tips, home improvement ideas, delicious recipes and fun things to do in our area.
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HAPPENINGS 2019
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DINING ROOM
H&H Magazine | www.STLHandHMag.com 3 Magnificent Brick & Stone Elevation. The solid Mahogany 8 foot entry door welcomes you to this exceptional home. Inspiring details such as 8 ft interior doors, soaring custom ceilings, crown moldings, oversized base trim, gorgeous porcelain wood look tile, upgraded carpet, custom paint. The open concept design offers a den/home office a quiet setting with ST. LOUIS WINTERFEST French doors. Elegant formal dining room. ‘Chef ’s’ kitchen with stunningKIENER 2019 PLAZA PARK | 500 CHE stone cooking quarters featuring a 5 burner gas cooktop, Quartz counter ST. LOUIS, MO 6310 STNUT ST 1 tops, lighted stacked cabinets, soft close option for drawers & cabinets. FRIDAY, SATURDA Enormous walk in pantry. Mud room. Custom lighting & window Y, SUNDAY, THRU JANUARY 26, 2020 treatments/blinds. Cutting edge ~ Control 4 Smart Home System with integrated surround sound speakers (great room) plus patio speakers. Cozy stone fireplace, wall of windows plus the transom windows allow you to take full advantage of the private view of nature, mature trees and wildlife. The owners retreat offers a lavish bath ~ 7 ft shower door, custom granite elite in the shower & vanities, jacuzzi tub. Walk in closets are offered in bedrooms 2 & 3 as well. 9 ft ceilings in lower level with stamped concrete walls - a design upgrade. Remote controlled louvered pergola, professionally landscaped. Over sized 3 car garage with epoxy finished garage floor. Extended driveway with side walk to enjoy the picturesque patio. Multi level patio with firepit perfect for fall evenings. An exquisite home featuring all of the details you are searching for ~
6 H&H Magazine | www.STLHandHMag.com
Susan Brewer Service First Real Estate
WINTER WONDERL
AN
D TILLES PARK RD, ST. LOUIS, MO | (314) 615-8822 THRU JANUARY 2,20 20 , 5:30 – 10:00 PM
9551 LITZSINGER
NOVEMBER 29, 2019
- DECCEMBER 27,
28 H&H Magazine | www.STLHandHMag.com
OUR MISSION
VIDEO HOME OF YOUR
We will produce a video walk-through of your home that will be attached to your home on the MLS and our website. The video will also be added the the video tours page of our website as well as YouTube.
2019
OUR MISSION
PODCAST
51% of the US population has listened to a podcast* and we didn’t want to miss out on this popular medium. Each week we upload a new episode of Discussing St Louis Real Estate with Susan Brewer. Listeners can learn helpful real estate tips, visit local communities and learn about what makes our area a great place to live. * Source: PodcastInsites.com
Susan Brewer Service First Real Estate utilizes various forms of advertising to promote the home that we have listed for sale.
YARD SIGN: The area’s most recognized
yard sign immediately informs everyone that your home is listed for sale. In addition to the phone number for our office and for your listing agent, your sign will also contain a QR code specific to your home, giving interested buyers immediate access to the details of your home.
BILLBOARDS: With billboards strategically
placed in high-traffic areas our website is prominently displayed to thousands of vehicles each day.
DIRECTIONAL ARROWS: In municipalities
where they are allowed we will lead potential buyers to your home.
OPEN HOUSES: We sell many homes per
year at open houses. While many may tell you that they don't believe in hosting open houses, we have many clients that are glad that we did.
POSTCARD: A just listed postcard will
be sent out announcing that your home is listed for sale.
OUR MISSION
MARKETING
QUICK RESPONSE WHEN BUYERS ARE READY, SO ARE WE Inquiries by potential buyers are generated 24/7. Our Buyer Response Team is also available 24/7 to ensure that if someone wants information on your home they will get it ASAP. Most online inquiries are sent to a constantly monitored e-mail, others are sent to a rapid response mobile phone and answered directly and others are sent via text message and answered immediately. Your home will also have a QR Code on your sign that will direct potential buyers directly to your home on our website with a simple scan from their smart phone.
YOUR HOME
SHOWING YOUR HOME Any Realtor wishing to show your home to potential buyers will contact our professional call center to schedule the appointment. The call center will then contact you by phone, email or text message to arrange the showing. You and your Realtor will also be sent a notification via email once the appointment is confirmed. After a Realtor completes the showing of your home they will immediately be sent an email requesting feedback directly related to your home. This feedback will be sent to you as it is submitted by the showing agent giving you instantaneous knowledge of the buyer’s opinion of your home.
AGENT TOUR: Our company’s Agent Tour
allows our agents to personally tour your home and offer feedback and possible suggestions to assist with the sale of your home. This also allows time for your listing agent to showcase your home to other Realtors that may have a buyer looking for a home just like yours. Your agent will share the feedback with you after the tour.
As part of our initiative to reduce the use of paper in our offices and make the real estate process easier for our clients, we have launched an initiative with dotloop.com. Dotloop is a hassle-free way for you to electronically sign any documents related to your transaction with Susan Brewer Service First Real Estate. During the sale or purchase of your home, your Realtor will be saving paper by submitting your file to their office as well as the title company electronically and will also have the ability to collaborate with any other Realtors that may be involved electronically as well - regardless of the company they work for. Whether you’re a person who would put pen to paper or an early adopter that is on the cutting-edge of technology, we have the ability to make your real estate transaction as smooth and as easy for you as possible.
WHAT
PEOPLE ARE SAYING First class all the way! “Service First” is not just a slogan - It is obvious that it is their focus! They were the real estate agent when I purchased the home and I liked their professionalism. - TERRY M. PLANO, TX Best Real Estate Company Around! We have used them in the past and we are pleased with the service. I would recommend Susan Brewer Real Estate to anyone I know, they cannot go wrong. They really know their stuff. We always felt comfortable and trust them. Best Service Around. - ROWLAND K. Excellent Service! During this most difficult time in my life, they were compassionate, sensitive and extremely knowledgeable about the real estate market in my Mom’s area of St. Peters. They met with me at Mom’s house and took the time to talk to us about Missouri real estate laws and procedures. I was shocked that the house sold two weeks after being placed on the market. Being from New Jersey, I expected it to sit for at least six months before receiving an offer. Thank you for all you did. - PEG M. SUSSEX, NJ We found them by calling the Susan Brewer phone number on a yard sign! They met with us the next day, and we were so pleased with the knowledge, helpfulness, understanding, and tolerance. They were always available, amazing and just overall “niceness”. They worked with us timelessly all over St. Charles County and even one day in St. Louis County for weeks. Since we lived out of town, we were only available to look at homes when we came to St. Louis, but they were always able to fit into our schedule. When we finally made a decision, they ‘walked’ us thru each step with no problems at all. They helped make our buying experience an enjoyable time. They made it easy as possible. Thank you! - CAROLYN & MIKE H.
I loved my time with them! As a first time home buyer I didn’t know a lot and they were very helpful & patient with me. They were very helpful and always gave as many details as possible so I would understand the situation! I will recommend the company to anyone looking for an agent! If I ever need an agent again I definitely know who to call! Even through the rough patch they made my home buying experience wonderful! Thank you again. We love our new home. - DELANIE P. O’FALLON, MO Very satisfied with all the staff. I like that there was constant communication. Via email, text, etc. I could get any info day, nights, weekends though this and a great support staff. We were treated as if we were their one and only clients. - JOANNE C. ST. CHARLES, MO Our house sold in 3 days! Enough said!! Seriously, they were professional, helpful and accessible! Calls were returned promptly, questions answered quickly. Couldn't have asked for more from them! - DEAN & PEGGY F. FAIRVIEW HEIGHTS, IL Thank you SO much for helping us find the perfect house. We are loving it! You’re the best! - CLARK & BETH A. ST. LOUIS, MO They were very knowledgeable about the current market and established superior communication throughout the entire process. They exceeded our expectations and we are extremely pleased with the sale of our home, as well as the purchase of our new home. I have already recommended there services to other friends and would definitely use their services again. Because of their hard work and commitment, we sold our home in 4 days. - SARAH D.
NOTES
636.936.8600 | Service1stHomes.com
Each year, St. Louis magazine teams with Crescendo Business Services to find which real estate agents have wowed their clients consistently. With over 17,900 real estate agents in the St. Louis area, the magazine helps it’s readers to find a Realtor that knows the market, represents a client’s interests, and operates with an emphasis on integrity and service. Crescendo surveyed by mail and phone all St. Louis residents who purchased a home over $150,000 during a twelve month period. Recipients responded to questions on the survey that related to the service they received from their real estate agent. The resulting list of Five Star Real Estate Agents is a select group representing less than 2% of licensed agents in the St. Louis area.
16 Time WINNER!
Susan Brewer
c 314.540.0734 | o 636.936.8600 e Susan@SusanBrewer.com
With over $32 Million in sales for 2019, Susan Brewer once again topped all Realtors in the St. Charles area and ranked in the Top Five for the St. Louis Region. Her cutting-edge marketing plan coupled with a keen awareness of her clients needs have allowed her to be a member of the Five Star program for Thirteen Years.
Susan Brewer Service First Real Estate • 5237 Highway N • Cottleville, Missouri 63304
AS SEEN IN
O, The Oprah Magazine & Entrepreneur LEADING WOMEN IN BUSINESS
S T. L O U I S
Real Estate Reimagined “Service First” is a way of work and life for this St. Louis-area Realtor ®, a top local agent 12 times over. “From the start of the contract to closing day, I’m their steady, constant communicator.” ~ Susan Brewer, CEO
C
EO Susan Brewer started Susan Brewer Service First Real Estate in 2007 after working for a large real estate company. Her founding principle, she says, was simple: “Clients are entrusting their Realtor® with possibly the largest investment they will ever make, and they should be treated as such.” Fast forward to 2018, and it’s safe to say Brewer’s philosophy was spot on. Today, with more than 19 years of real estate experience under her belt, Brewer has surpassed $500 million in sales and has been named a top agent in residential real estate sales for St. Charles County 12 times.
When You Hire Susan Brewer, You Get Susan Brewer Equally comfortable working with first-time buyers and sellers as she is with more experienced clients, Brewer works with residential properties at every price point, from $20,000 to $5,000,000 and up. She prides herself on delivering the highest caliber of customer service to every client, while also reacting quickly to market trends and utilizing the latest ways to advertise properties to attract good buyers. What really sets this firm apart, though, is Brewer’s commitment to working one on one with every client. That’s why Brewer has her own behind-the-scenes marketing staff, run entirely by her husband, Wade and also includes both a dedicated graphic designer and photographer. “That allows me to do what I should be doing,” says Brewer, “which is selling houses. “A lot of Realtors® try to do it all or form big teams,” she adds. “In situations like that, clients seldom get to talk to the agent they hired. My clients work directly with me, while my support staff works in the background. From the start of the contract to closing day, I’m their steady, constant communicator.” A Good Fit for Every Client The firm Brewer has built today is ideal for serving a variety of clients. “We’re small enough to give one-on-one advice but large enough to know the area well,” says Brewer. This comes in handy not only for local clients but for those who are relocating from outside St. Charles County, as well. Brewer, a residential real estate specialist, notes that she facilitates sales and purchases of new construction as well as existing homes. “We also love helping clients who will be remodeling, remaking, or refurbishing older homes,” she adds, noting that “with some sweat equity and vision, buyers can make any fixer-upper into a dream home.” Community Engagement “We live in the same community in which we work,” says Brewer, “so it’s important to give back to the people who support us.” She does this by sponsoring community events throughout the year, like Easter egg hunts, photos with Santa—even a pumpkin patch at Halloween. “We also built a ‘Sharing Shed,’” she says. “The motto of the Sharing Shed is: If you need something, take something—if you have something, leave something.” It allows local families in need to obtain canned goods, school supplies, and more. Even as clients prepare to move, she says, “We tell them, ‘pack half of your home goods for your new house and bring half to the Sharing Shed!’”
5237 Highway N., Cottleville, MO 63304 ❘ 636-936-8600 ❘ service1sthomes.com
“From the start of the contract to closing day, I’m their steady, constant communicator.” ˜ Susan Brewer, CEO ˜
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EO Susan Brew er started Susan Brewer Service Estate in 2007, First Real after working fo r a large real est Her founding pr ate company. in cip le, she says, was sim entrusting their ple. “Clients are Realtor® with po ssibly the largest ever make and sh investment they ould be treated as will such.” Fast forward to 2018 and
BEST REAL ESTATE AGENCY IN ST.CHARLES
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BEST REAL ESTATE AGENT IN ST.CHARLES
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Susan has been chosen as one of the “Power Players in Real Estate” to be featured on The American Dream. The American Dream is a national program that airs weekly at 12:00 (noon) every Sunday on your favorite streaming service and highlights everything from homeownership and financial planning to work-life balance and how to live a healthier lifestyle. The American Dream features regular experts on these subjects and many more. As a regular contributor, Susan discusses our local real estate market and gives advice on everything from pricing your home correctly to staging your home to sell. She also has the opportunity to highlight a listing with the viewers and discuss all the great features that it has to offer. Who knows? You may just see your home on
Susan Brewer
SUSAN BREWER SERVICE FIRST REAL ESTATE Susan Brewer
Her youtube channel - SusanBrewer.tv is a source for information of all things real estate. With episodes ranging in topics from design trends and paint colors to how to handle multiple offers Susan discusses current topics and issues in our market. Her podcast - Discussing St. Louis Real Estate with Susan Brewer available on Apple itunes and many other popular channels allows listeners to gain insight on our local real estate market and learn about the area from a local expert.
What Makes Susan Different? As the top agent in our area for over a decade with $500 million+ in sales, Susan is seen as an authority in the real estate industry. From being interviewed for local print publications and speaking at events to being picked as a monthly contributor on a nation-wide Emmy-nominated television program Susan Brewer is recognized as a leader in her industry and leverages that reputation to bring more potential buyers to your home. All of these things combined with the entire marketing plan of Susan Brewer Service First Real Estate work to get your home SOLD.
Personal videographer - Susan's personal videographer on staff produces cinematic quality videos of many of her listings and records for her YouTube channel as well as the Emmy-nominated national television program "The American Dream." Social Media - Susan's personal accounts on FaceBook, Instagram and many other outlets is an opportunity for her to promote listings that followers can view and pre-market "Coming Soon" listings. Zillow - As a long-time Premier Agent on Zillow Susan realized early the impact the website would have on Real Estate and partnered with them to market her listings. Her website - www.SusanBrewer.com has been known in our area for 15+ years. As one of the first websites in the area for a Realtor, it has been a known resource for real estate search and information.
Susan Brewer Susan@SusanBrewer.com 314.540.0734
With over nineteen years of real estate experience and named as the local top agent in residential sales 13 times, Susan Brewer of Susan Brewer Service 1st Real Estate has made a name for herself as a business her willingness to go the extra mile for each and every one of her clients. “I really strive to make sure that my clients are well-educated about the transaction, about the market, and about trends,” Susan says. “I really like that one-on-one customer service really trying to help people understand all of the real estate process, not just the simplified version. We want them to know why and how things are happening, and assist them with making good decisions and how to get top dollar for their properties.” It’s this focus on client service that keeps customers coming back. “After being in the business for nineteen years,” she says, “I’ve established a nice core group of people I’ve worked with who have become friends. They’re our best cheerleaders, and they’re the ones giving us our next line of business because they’re happy with the service they’ve received.” With the support of her family (her husband has been in the business for 15 years), Susan is able to give her clients her laser-focused attention. “I have the support of my family, and theyunderstand if I have to work every night and every weekend. My clients know they can reach me at any time, any phone call or email will be returned immediately.” Even during the rare moments when she isn’t working, Susan’s life revolves around Real Estate, and she and her husband spend much of their free time scoping out new trends that can be passed on to both the agents who work for her company and to her clients. “This weekend,” she says, “my husband and I will be going to some of the small shops in our historic area and looking at new trends, new colors, and this afternoon I’m meeting with a floor company to look at new flooring designs.” To this end, they have been participating in the renovation of a local historic building, “where we can be part of the community by adding a designer in there, adding some great furniture, paint, and new trends to make it a marketplace for people to be able to talk to a realtor or a designer.” Susan takes an egalitarian approach to sales. “I feel very comfortable doing all levels of sales, and I think our knowledge of the area makes all of our clients feel comfortable with us, regardless of the listing price.” Mixing tried and true marketing strategies with more cutting edge technological tools, all produced by a dedicated marketing staff run by her husband Wade Brewer, Susan Brewer Service 1st Real Estate has set themselves apart from their competitors. As for the future, Susan says she plans on “going back to the basics.” By which she means the one-on-one interactions and education sessions with clients that she enjoys so much. “I think technology is great for marketing, advertising and quick communication,” she says, but I also want to give them training to enhance their current home or the home they’re prepping to sell, or quite honestly, help with the house they’ll be buying in the future. We want to be their home experts.”
Susan Brewer Service First Real Estate 636-936-8600 | www.Service1stHomes.com
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WHAT PEOPLE ARE SAYING
SELLING
First class all the way! “Service First” is not just a slogan - It is obvious that it is their focus! She was the selling agent when I purchased the home and I liked her professionalism. Terry M. – Plano, Texas
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Best Real Estate Company Around! We have had her in the past and we are pleased with the service. Her assistant is always on top of everything, she makes everything go smooth. I would recommend Susan Brewer Real Estate to anyone I know, they cannot go wrong. She really knows her stuff. We always felt comfortable and trust her. Best Service Around. Rowland K. Excellent Service! During this most difficult time in my life, she was compassionate, sensitive and extremely knowledgeable about the real estate market in my Mom‘s area of St. Peters. She met with me at Mom’s house and took the time to talk to us about Missouri real estate laws and procedures. I was shocked that the house sold two weeks after being placed on the market. Being from New Jersey, I expected it to sit for at least six months before receiving an offer. Thank you for all you did. Peg M. – Sussex, New Jersey We found her by calling the Susan Brewer phone number on a yard sign! She met with us the next day, and we were so pleased with her knowledge, helpfulness, understanding, and tolerance. She was always available, amazing and just overall “niceness”. She worked with us timelessly all over St. Charles County and even one day in St. Louis County for weeks. Since we lived out of town, we were only available to look at homes when we came to St. Louis, but she was always able to fit into our schedule. When we finally made a decision, she ‘walked’ us through each step with no problems at all. She helped make our buying experience an enjoyable time. She made it easy as possible. Thank you! Carolyn & Mike H. I loved my time with her! As a first time home buyer I didn't know a lot and she was very helpful & patient with me. She was very helpful and always gave as many details as possible so I would understand the situation! I will recommend her & the company to anyone looking for an agent! If I ever need an agent again I defiantly know who to call! Even through the rough patch she made my home buying experience wonderful! Thank you again. We love our new home. Delanie P. – O’Fallon, Missouri Very satisfied with all the staff. I like that there was constant communication. Via email, text, etc. I could get any info day, nights, weekends though this and a great support staff. We were treated as if we were their one and only clients. JoAnne C. – St. Charles, Missouri Our house sold in 3 days! Enough said!! Seriously, she was professional, helpful and accessible! Calls were returned promptly, questions answered quickly. Couldn’t have asked for more from her and her staff! Dean & Peggy F. – Fairview Heights, Illinois Thank you SO much for helping us find the perfect house. We are loving it! You’re the best! Clark and Beth A. – St. Louis, Missouri
SUSAN BREWER Your Local Leader in Real Estate CONTACT
SusanBrewer.com 314.540.0734
Over $500 million in sales | #1 agent in St. Charles for 13 years
IT’S WHO WE ARE
SERVICE FIRST DIFFERENCE
PROFESSIONAL PHOTOGRAPHY
Susan Brewer Service First Real Estate is a locally owned and operated full service real estate company dedicated to serving the people of our community with all of their real estate needs.
It’s a bold statement to have the phrase “Service First” in your name. All of us at Susan Brewer Service First Real Estate are dedicated to one goal:
At the heart of our marketing plan is something that is often taken for granted... Photos.
We like to think of ourselves as not just a real estate company, but a Marketing company providing exceptional service to you and helping you to sell your home in the shortest time with the the least amount of inconvenience to you. Saint Charles County is a great place to call home and all of us at Susan Brewer Service First Real Estate know that. You may see us visiting the shops on main street on a great spring day, waiting in line at Mannino’s Market for that perfect cut of meat for a summer barbecue or enjoying nature at one of our many county parks. When we are not taking advantage of all that St. Charles has to offer, we are bragging about the area to people that are searching for homes and studying the market so that we can continue to be the area leader in real estate. All of us at Susan Brewer Service First Real Estate live AND work in the area. We think that’s important and it’s what we mean when we say:
Saint Charles Real Estate. It’s who we are.
Delivering top-notch service unparalleled by anyone else in the industry. AS PART OF THIS COMMITMENT TO YOU WE WILL: • Maintain constant communication with you regarding the sale of your home • Carefully analyze your needs being sensitive to your specific requirements • Explaining in detail local real estate practices and procedures • Represent you with the utmost respect and responsibility • Honestly evaluate and re-evaluate the value of your home to keep you informed of the current market • Conscientiously facilitate negotiation with your best interest in mind
ONLINE MARKETING
AGENT TOUR
OUR WEBSITE - www.Service1stHomes.com - is an all-inclusive destination for real estate. Buyers love our Lifestyle Search which allows them to search for homes by how they live (see the example on right), the large photos of our listings and detailed information that it provides of homes listed for sale.
Our company’s agent tour benefits you by giving our agents personal experience with your home and providing valuable feedback that will help us present your home better to potential buyers.
All of these features keep visitors engaged on our site and keeps them on our site for a longer period of time. Nearly 80% of buyers rated photos and detailed information about properties for sale the most useful website features. Along with our own website, which is visited by thousands of online users each month, we have partnered with some of the largest websites in real estate to showcase your home to buyers throughout the world. ZILLOW.COM - As a premiere partner with Zillow.com, all of our listings are showcased on this highly visited site that is currently the most visited website in real estate. REALTOR.COM - Our listings are not only displayed on Realtor.com but are featured as “Showcase Listings” which places them at the top of display results and displays the maximum amount of photos allowed by the site. For the St. Charles area, we also have a “featured ad” which highlights a home that we have listed. SEARCH ENGINE MARKETING is an important part of any online marketing plan, and we have it covered. We work to make sure that if home buyers are searching for a home in our area, our website will display near the top of the results for the most popularly searched real estate terms.
We bring our agents to walk through your home and complete tour sheets providing us with their professional opinions of the property. This allows our agents to better present your home to their buyers and gives us insight into the best features and potential areas of concern with your home. All agent tour sheets will be reviewed and you will be contacted with the feedback from our tour. Make your home look it’s best! We want to impress the buyer and the agent.
SHOWING YOUR HOME Any Realtor that would like to schedule an appointment to show your home will call our professional call center. The call center will then call all of the phone numbers that you provide to us to arrange for the showing. If you prefer, your notification can be delivered via text message or email. You and your Realtor will also be sent notification via email. AFTER THE SHOWING - After a Realtor completes the showing of your home they will be immediately sent an email requesting feedback directly related to your home. This feedback will be sent to you as it is submitted by the showing agent, giving you instantaneous knowledge of the buyers’ opinion of your home. You will also be given a login and password so that you can access this system at any time to review feedback.
SusanBrewer.com 314.540.0734
Property photos are an area of the marketing of a home that we take very seriously. Each of our listings is professionally photographed by our marketing department. Each photo is enhanced, edited and corrected to ensure that your home is represented well to potential buyers. While many companies leave the responsibility to the listing agent to photograph the home, we realize the significance of photos in the marketing of your home and dedicate ourselves to perfectly portray your home to potential buyers.
MISCELLANEOUS MARKETING OPEN HOUSE - We are true believers in the power of Open Houses. Each Sunday our agents host open houses in an effort to bring potential buyers to view your home in person. These open houses are advertised in our weekly newspaper ad as well as online. DIRECTIONAL ARROWS - In areas where they are allowed by the municipality, we will make sure that potential home buyers are able to find your home by leading them there with directional arrows. BILLBOARDS - Our high-traffic billboards are located in areas that highly travelled by potential home buyers. These billboards drive traffic to our website and office phone. SOCIAL MEDIA - We are active in social media and utilize this platform to engage home buyers in the area to interact with us. We post important information for home owners, information for our listings, home maintenance tips, decorating ideas, and so much more. All of this information is to reinforce the fact that we are a local leader in Real Estate and are a one stop shop for all things home related. Making us the first place our followers think of when it is time to buy a home. MAGAZINE - Our in-house produced magazine St. Louis Homes and Happenings allows us to reach potential buyers in a format that is easy to read and supplies them with great information on home related issues, delicious recipes, and a list of local events that may interest them. This is simply another vehicle that allows us to promote the homes that we have listed for sale. SPECIAL EVENTS - Each year we invite visitors to come to our office to enjoy an Easter Egg Hunt, a Pumpkin Patch, and photos with Santa.