New Strategies For Enhancing Your Business

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NEW STRATEGIES FOR ENHANCING YOUR BUSINESS Delivered by:

Funded by:

Design Wales Breakfast Seminar March 23rd 2011 National Waterfront Museum, Swansea @sd_wales


Compete on price Compete on quality Compete on service


How do you create great experiences for customers?


How do you create great experiences for customers? Design can help.




THINK ABOUT YOUR BUSINESS...

> BACKSTAGE


THINK ABOUT YOUR BUSINESS...

> CORE SERVICES BACKSTAGE


THINK ABOUT YOUR BUSINESS...

> VALUE ADDED CORE SERVICES BACKSTAGE


How Design Wales is helping businesses enhance their offer to customers


Creative Industries

Advanced Materials and Manufacturing

Service Essentials Workshop

Service Essentials Workshop

Service Design, for Designers

Service Strategy Programme

Seminars Keynote events Workshops

Seminars Keynote events Workshops


So, if you’re in the creative industries we can help you by...


Creative Industries > Service Essentials Workshop 3 hour workshop Delivered at company premisis Maximum of 8 participants


Creative Industries > Service Design, For Designers A high-level business growth programme We are looking for the most ambitious, passionate and innovative design companies in Wales. 6 design companies Every 6 months Over 3 years


And, if you’re in the advanced materials & manufacturing sector we can help you by...


Advanced Materials & Manufacturing > Service Essentials Workshop 3 hour workshop Delivered at company premisis Maximum of 8 participants


Advanced Materials & Manufacturing > Service Strategy Programme A high-level business growth programme We are looking for companies that care about good quality, well designed service. > Open to companies of any size > Must be based in Wales > Delivered over 4 months


AGGRELEK (WATERTEC SOLUTIONS)

How an advanced manufacturer in Swansea focused on their service and how it improved the bottom line.


And, if you’re business is in neither of these sectors we can help you by...


Seminars Keynote Events Workshops


thank you. Delivered by:

Funded by:

Design Wales UWIC, 200 Western Avenue, Cardiff, CF5 2YB pthurston@designwales.org 02920416720


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