NEW STRATEGIES FOR ENHANCING YOUR BUSINESS Delivered by:
Funded by:
Design Wales Breakfast Seminar March 23rd 2011 National Waterfront Museum, Swansea @sd_wales
Compete on price Compete on quality Compete on service
How do you create great experiences for customers?
How do you create great experiences for customers? Design can help.
THINK ABOUT YOUR BUSINESS...
> BACKSTAGE
THINK ABOUT YOUR BUSINESS...
> CORE SERVICES BACKSTAGE
THINK ABOUT YOUR BUSINESS...
> VALUE ADDED CORE SERVICES BACKSTAGE
How Design Wales is helping businesses enhance their offer to customers
Creative Industries
Advanced Materials and Manufacturing
Service Essentials Workshop
Service Essentials Workshop
Service Design, for Designers
Service Strategy Programme
Seminars Keynote events Workshops
Seminars Keynote events Workshops
So, if you’re in the creative industries we can help you by...
Creative Industries > Service Essentials Workshop 3 hour workshop Delivered at company premisis Maximum of 8 participants
Creative Industries > Service Design, For Designers A high-level business growth programme We are looking for the most ambitious, passionate and innovative design companies in Wales. 6 design companies Every 6 months Over 3 years
And, if you’re in the advanced materials & manufacturing sector we can help you by...
Advanced Materials & Manufacturing > Service Essentials Workshop 3 hour workshop Delivered at company premisis Maximum of 8 participants
Advanced Materials & Manufacturing > Service Strategy Programme A high-level business growth programme We are looking for companies that care about good quality, well designed service. > Open to companies of any size > Must be based in Wales > Delivered over 4 months
AGGRELEK (WATERTEC SOLUTIONS)
How an advanced manufacturer in Swansea focused on their service and how it improved the bottom line.
And, if you’re business is in neither of these sectors we can help you by...
Seminars Keynote Events Workshops
thank you. Delivered by:
Funded by:
Design Wales UWIC, 200 Western Avenue, Cardiff, CF5 2YB pthurston@designwales.org 02920416720