D R M INDEPENDENT LIVING
NEED EXTRA HELP TO STAY IN TOUCH WITH LOVED ONES?
Check out how BT can help you stay in touch during the pandemic, and how they are supporters of disability football… AS a national champion, BT seeks to do everything possible to support all its customers. The pandemic has highlighted the importance of the need to provide extra help for those who need it most, particularly those who rely on connectivity to access vital services and stay in touch with loved ones. BT is asking customers to get in touch if they, or someone they know, needs extra help, so tailored support can be offered. This includes disability, illness, financial difficulties or a life event such as divorce or bereavement. Below are some of the products and services that BT offers that are designed specifically with customers’ needs in mind, where they may need a little extra support.
Extended eligibility for access to BT’s low income tariff This summer BT is improving its landline and broadband tariff for people on low income. This includes eligibility being extended to cover everyone on Universal Credit – that’s an extra 3 million people. From the end of June, customers can enjoy faster broadband speeds and more generous call allowances on the new service, called BT Home Essentials.
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“ADDRESSING CUSTOMERS’ NEEDS IN A SENSITIVE WAY IS AT ITS ABSOLUTE CORE.”
cha Ketan Hindo disabilit yreviewmagazine.co.uk
