Sioux Falls Business Magazine May-June 2013

MAY/JUNE 2013

GORDON WOLLMAN:

THE CORNERSTONE OF SUCCESS PLUS:

OPPORTUNITY IN OLDER WORKFORCE BIG OIL: LUCRATIVE INVESTMENT

Gordon Wollman, MS-Financial Planning, CFP®, ChFC, CMFC®, CRPS®, AWMA®, AAMS®, is no stranger to being included as one of the top financial advisors in the nation.

Top 1000 Advisor 2009, 2011, 2012, 2013*

For the 4th time, Gordon has been named as one of the top 1000 advisors in the nation.

With offices in Huron and Sioux Falls, Gordon says “Putting clients first and foremost will always be my #1 priority.”

Our team has a four step process. We follow this process to provide you with the best service possible.

We Understand You We Design A Personalized “Roadmap” Outlining the specific steps you need to take to help reach your goals We Implement The Process YOUR TEAM AT CORNERSTONE FINANCIAL SOLUTIONS, INC.

Landon Svennes-Associate Wealth Advisor, Richelle Hofer-Associate Wealth Advisor, Michelle Stahl-Registered Assistant, Dawn Blair-Executive Administrative Assistant, Dar King-1st Impressions Director, Cindy Neuharth-VP Cornerstone Financial Solutions, Inc. & Office Manager, Gordon Wollman-President-Cornerstone Financial Solutions, Inc., Shelli MacKenzie -Communications & Marketing Director, Lorenda Grace-Client Service Representative.

We Manage Your Financial Details So that your life is enriched with more time to focus on the things that really matter.

Experience The Difference!

We’re Setting A New Standard In Personalized Wealth Services

Schedule a 2nd opinion review of your Portfolio/Estate Plan.

Minimum Account Requirement 250k Securities offered through Raymond James Financial Services, Inc., Member FINRA/SIPC. Cornerstone Financial Solutions, Inc., is an independent firm. *The rankings are based on data provided by over 4,000 of the nation's most productive advisors. Factors included in the rankings: assets under management, revenue produced for the firm, regulatory record, quality of practice and philanthropic work. Investment performance isn't an explicit component because not all advisors have audited results and because performance figures often are influenced more by clients' risk tolerance than by an advisor's investment-picking abilities. Award presented February 2013.

Aiming For Your Success

605-357-8553 | 605-352-9490 224 N. Phillips Avenue · Sioux Falls, SD 280 Dakota Avenue S · Huron, SD www.gordonwollman.com

SFBM

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SFBM /// CONTENTS /// Publisher

Jeff Veire (605) 336-9378

INSIDE THIS ISSUE

jeff@siouxfallsbusinessmagazine.com

/// Editor-IN-CHIEF

Greta Stewart (605) 376-8341 greta.stewart@sio.midco.net

/// Director of Sales

Tammy Beintema (605) 553-1900 tammy@siouxfallsbusinessmagazine.com

/// CREATIVE Director

STEVE RUML (605) 310-4643 STEVE@GHOSTCRTV.COM

6 On Our Cover

// LEADERSHIP

Meet Gordon Wollman, president and founder of Cornerstone Financial Solutions, Inc., and see how he’s risen from Huronarea farmboy to one of South Dakota’s best financial advisors.

10 Summer Showcase of Events // tOURISM /// How to Reach Us To modify your free subscription OR TO REQUEST MULTIPLE COPIES CONTACT: tammy@siouxfallsbusinessmagazine.com With story ideas CONTACT: jeff@siouxfallsbusinessmagazine.com

From First Friday to Hot Harley Nights, downtown Sioux Falls is hopping in the summer. See how the whole city benefits from the action.

14 BIG OIL // ENTREPRENEUR

You could invest in properties, stocks or bonds but there’s money to be had in our nearby fields. We talk with a couple who are cashing in.

To advertise CONTACT: Tammy Beintema (605) 553-1900 tammy@siouxfallsbusinessmagazine.com

16 OUR LEGACY

All article photography by

20 The Business of Buying & Selling // FINANCIAL

Imagery Photography (605) 336-9378 www.imagery-photo.com

// LEGACY

They’ve been serving construction companies and homeowners alike for more than a century. What does Al Schoeneman attribute to a great family run-business?

Whether you’re buying or selling a business, there’s a lot at stake. We simplify the complicated transactions from both sides.

24 PRESIDENTS BOWL JJ Publishing, Inc. Sioux Falls Business Magazine 1608 W. 2nd Street Sioux Falls, SD 57104 (605) 553-1900 www.siouxfallsbusinessmagazine.com ©2013 Sioux Falls Business Magazine. All rights reserved.

No part of this publication may be reproduced without written permission from the publisher. Sioux Falls Business Magazine does not necessarily endorse or agree with content of articles or advertising presented.

// COMMUNITY

It raised $150,000 in 2012 and it all went to local high school students. See how the Presidents Bowl impacts our community and why your business should invest.

28 Ageless Investment // HUMAN RESOURCES

Businesses are hiring and there are countless employees ready, willing and sometimes better qualified than their younger counterparts.

32 NON-PROFIT PROFILE

Learn more about the Arthritis Foundation and how it benefits the community.

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OSHA FINES:

Small details can save your company big $$$

by Ryan Braley, PHR, Sr. Human Resource & Risk Manager, Avitus Group

The Occupational Safety and Health Administration, or OSHA, is charged with enforcing safe working conditions for men and women in the workplace. With such an important mission, OSHA regulations focus not only on large scale hazards, but even minute ones that could lead to unsafe working environments.

Case in point: recently, we advised a client to replace an outlet cover after an inspection. The client did not replace the cover, which would have cost the company $0.49. Later, they were fined over $1,000 by OSHA for not replacing that cover.

The details are important for workplace safety to keep your workers healthy and to avoid hefty fines for not following OSHA regulations. Here are four small changes you might need to make in your workplace to avoid receiving similar penalties: MAINTAIN SAFETY RECORDS It’s vital that you keep detailed and up-to-date records regarding workplace safety to stay in line with OSHA regulations. Visit the OSHA website to ensure your records comply with the organization’s standards. Among the records you must keep are the following:

2007 through 2010. Inspectors cited AK Steel Corp. with four willful violations carrying a penalty of $200,000, and six other-than-serious violations with a penalty of $6,000.

"Accurate injury and illness records are vital to protecting workers' health and safety," said Robert Szymanski, director of OSHA's area office in Pittsburgh, Pa. "They are an important tool that employers and workers can use to identify hazards in the workplace, and they also enable OSHA to better target its resources."

CHECK YOUR LADDERS Ladders are a common piece of equipment in many workplaces; they are also often overlooked. Whether you own a fleet of almost-new ladders or have dozens of older ones, they require careful inspection to ensure they meet safety requirements: • Use ladders in the way they are intended. Different tasks may require different ladders; use the appropriate one.

• Be sure to follow any safety warnings given on the equipment, paying careful attention to notices such as those related to maximum load.

• Use ladders that are long enough for the job and extend at least 3 feet above the upper landing surface. You do not want employees trying to reach beyond the length of a ladder because that could easily lead to an accident.

• Inspect ladders carefully. Before using a ladder, it should be scrutinized to ensure there are no damaged pieces and contaminants, which could lead to a fall, are not present. Take care of damaged ladders.

• Details about accidents or illnesses that may have resulted from an employee’s exposure to unsafe working conditions or to hazardous chemicals

• Mark all impaired or defective ladders with a “Do Not Use” sign. Better yet, immediately dispose of damaged equipment.

• Reports of monthly safety meetings using documentation from OSHA handbooks

In April, 2009 the U.S. Labor Department's OSHA cited a North Reading, Mass., roofing contractor for 16 alleged violations of safety and health standards. Duval Roofing LLC faced a total of $79,000 in proposed fines for fall, scaffold, ladder and other hazards identified at a residential construction site located at 138 Pleasant St. in Woburn, Mass.

OSHA's inspection found employees working on a two-story roof without fall protection and accessing the roof and scaffolding on ladders that did not extend at least three feet above the upper landing surface. As a result, OSHA issued the company two willful citations,

• Copies of OSHA test and quizzes that each employee has taken Keep the files easily accessible both to you and to OSHA inspectors, who are likely to review Hazardous Communication and PPE program materials upon visits. The more detailed you are and the more attention you pay to every possible incident, the less likely you are to be levied a fine.

On Dec. 3, 2010, OSHA initiated an inspection in response to a complaint alleging under-recording of injuries from

carrying $56,000 in proposed fines, for those conditions. OSHA defines a willful violation as one committed with plain indifference to or intentional disregard for employee safety and health.

PROPERLY USE SCAFFOLDING Your employees may have been erecting and employing scaffolding for years, but they may not be doing it by OSHA regulations. Improper use of scaffolding can cost injuries or even death and may lead to heavy fines. Here are some easy-to-do regulations regarding scaffolding that are often missed by workers: • Keep scaffolds at a minimum of 10 feet from power lines.

• Competent workers must inspect, inspect, inspect! Such employees need to frequently check on the structure, including before a shift or after any type of event that affects the scaffold’s integrity.

• Instruct your employees about the possible hazards when using diagonal braces to protect against a fall.

$7,000 per violation.

Engineering controls must also be administered. To keep your employees safe from harm, such controls are needed to remove hazards to keep them from being exposed to hazards. Although initially costly, erecting ventilation systems, safety interlocks, and sound-proofing or sound-dampening materials can save you money when they fit with OSHA regulations.

Procedural controls are also necessary to keep your employees out of harm’s way. By reducing the amount of time one is exposed to hazardous materials and environment, the less likely an accident will occur. Administrative procedures such providing frequent breaks and rotating employees fit within OSHA regulations.

None of the changes above are costly; neither do they take much effort. Yet, they can save your company up to thousands of dollars in fines. Implementing these and other small changes can keep your business in line with OSHA regulations while protecting your greatest asset: your employees.

• Do not use boxes or other unstable items to brace a scaffold.

CONTROLS AND LOCKOUT Engineering and construction firms have safety regulations that are particular to 605-553-0514 those industries. For instance, if www.avitusgroup.com employees operate heavy machinery, a Regional Office Sioux Falls, SD lockout program must be implemented.

Also known as tagout, failure to employ such a program can cost a whopping

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SFBM /// FEATURE

/// GORDON WOLLMAN

GORDON WOLLMAN:

TOP FINANCIAL ADVISOR STICKS TO HIS ROOTS

Rise to the Top As with many successful entrepreneurs’ stories, Gordon’s journey to the top began with tragedy. When Gordon was a senior at South Dakota State University, his father passed away. Gordon stepped in as executor of the estate, and after graduation, moved back home to take over the operation of the family farm. “I was forced to deal with [the family’s] finances,” Gordon recalls from his cozy office in the Van Brundt building in downtown Sioux Falls. “I enjoyed dealing with finances,” he says. Throughout the next three years of drought, many seeds were planted, not the least of which being the seed of Gordon’s interest in financial matters. As it became clear to Gordon that his dreams of being a farmer like his dad were not meant to be, he accepted a position as a life insurance/investment agent with a well-known national company.

It was this door opening that brought another door into view. While working with the national company, “I had advised a client to invest $100 per month in a mutual fund instead of in life insurance,” he recalls. “I’ll never forget. My general manager told me I better never do that again. At that point, I knew I wanted to concentrate on investments rather than insurance.” Gordon did not just want to be a financial advisor. He wanted to be the most educated, most diverse,

Keys to Success Gordon attributes his success to three important things: his strong faith in God, the phenomenal team at Cornerstone and his extremely supportive wife, Sheila.

7

*Factors included in award ranking: assets under management, revenue produced for the firm, regulatory record, quality of practice & philanthropic work.

independent, certified financial planner in the nation and base his business out of Huron, S.D. Nothing was more important to Gordon than staying close to home. What he needed now was a firm with low-minimum production requirements that would allow him to work how he wanted and where he wanted. The search was on. Gordon found what he needed with Quest Capital Strategies. During his time with Quest, Gordon read every magazine and book, listened to every tape, and studied everything he could get his hands on about financial planning. Eventually, Gordon’s expertise grew, as he obtained numerous licenses and certifications, including a Master’s Degree in Financial Planning. “I have a few credentials that took, what seemed like, a lifetime to accumulate,” he says modestly.

Within six months of joining Quest, Gordon realized he needed an assistant to help him stay organized. “When I was about broke, I took the risk of hiring somebody, wondering if I could pay them,” he recollects. His risk paid off tenfold.

Over the next few years, Gordon was able to meet almost any minimum production requirement, allowing him to broaden his search to find a firm he felt would foster growth more effectively. He hired a headhunter to search out the best place for him. Sentra Securities out of San Diego, Calif. fit the bill. Gordon progressed up Sentra’s ladder, becoming the number one producer in the company, even though his business was based in Huron, a town of 11,000 people.

Four years ago, Gordon made the switch to Raymond James. Throughout these changes, Gordon has always promoted himself and his team as Cornerstone Financial Services, and the associated qualities and ideals he has created have remained, no matter the firm affiliation.

SFBM

The discipline of a military officer, the persistence of an international hunter, and the heart of a South Dakota farm boy. This may sound like the trailer for the next big superhero movie, but is actually referring to Gordon Wollman, South Dakota’s #1 Financial Advisor of 2013, according to Barron’s Magazine*. Gordon Wollman, president and founder of Cornerstone Financial Solutions, Inc., has risen from his humble upbringing on a Huron-area farm to be recognized as one of South Dakota’s best financial advisors for three of the past five years. (#1 in SD 2009, 2011 and 2013, by Barron’s)

/// FEATURE

BY ELIZABETH DUFFY

SFBM /// FEATURE Gordon believes deeply in the team concept and has consistently researched what the ideal wealth management team should look like. Over the years, he has tried to find people whose strengths fit those roles and Gordon readily

CHOOSING A FINANCIAL ADVISOR When someone is choosing a financial advisor: B Focus intensely on the customer service level, and how that person gets paid, as many advisors are overly concerned with how to best increase their commission.

C Pay attention to the person’s educational background. “The general public doesn’t understand the difference between a financial advisor and an investment broker. Anyone can call himself a financial advisor,” but the level of education and qualification differs greatly. admits it’s not always an easy task. “I’ve hired more wrong than right,” he says. Once he found the right players, the team concept allowed him to concentrate his efforts on the tasks he does best. “Having a team allows me to delegate my weaknesses, which are a lot,” he says with a smile. “I can

focus on meeting with people, putting together proposals and offering financial solutions.” With eight appointments in the average day, Gordon says he meets with more clients in one day than some of his competitors would in a week.

Gordon freely admits he can’t control the stock market, but he can control the menu of services he offers his clients.

He feels the high level of service is what makes Cornerstone stand apart from the competition. First and foremost on that list of services is education. Having given over 1,000 lectures in the past 20 years, Gordon is no stranger to the educator role. He offers weekly educational emails and quarterly newsletters to keep his clients informed of the financial climate. “Anyone can sell, but few deliver on service,” he says. The team at Cornerstone offers a comprehensive experience of financial planning, meeting with clients on a regular basis to help ensure each client’s goals and expectations are being met. “There is no ‘call me if you have questions’ approach.”

Niches for the team at Cornerstone are retirement and estate planning, and their clients include anyone from farmers to small business owners to people with a pension burning a hole in their pocket. The client’s first meeting is used mostly for relationship-building. This includes getting to know the client, and getting a feel for his or her history and future goals. At the end of the initial meeting, the client

/// GORDON WOLLMAN

B Find out what you’re good at, then work on strengths and delegate your weaknesses. Too many people try to improve upon their weaknesses, but it’s more effective to find someone whose strengths are your weaknesses.

C Put together a team where everyone is operating in their natural abilities. In an ideal team, each member feels useful and confident in his or her duties.

D Don’t do everything yourself. You must be able to give up control.

E Treat others as you would like to be treated.

F Treat team members like your best clients.

Get each team member involved and invested in the business on a deeper level.

Another benefit of having a team is more free time, much of which Gordon spends hunting with his two chocolate labs. “They’re my buddies,” he says. Hunting is more than just a pastime in the Wollman household, it’s a passion.

Gordon has been to Africa, Argentina, Spain, and Scotland, hunting anything from crocodiles to lions (yes, he has a stuffed lion in his game room). Ever the true South Dakotan, his real passion is hunting local pheasants and deer.

Pheasant is great to eat “the way my wife makes it,” he says.

“She’s a gourmet chef.”

A professional chef she is not, but Sheila Wollman enjoys cooking for family, friends and spending time with her two children and four grandchildren. Gordon’s wife of nine years has a career history in business and finance, but most recently was a massage therapist. “I’m spoiled rotten,” Gordon says.

With all the blessings, Gordon believes it is important to give back. He considers his church his first and most important cause, and also sits on the Huron Regional Medical Center Foundation Board. He encourages his team to support the causes they believe in as well, contributing to philanthropic causes “based on the team members’ areas of passion.”

Despite the awards, education, and increasing strength of his business, Gordon Wollman knows he is not a super hero. “I learned I can’t be good at everything,” he says. He discovered his success would depend on giving up control and asking others for help. Over the years, Gordon has found his strength in his supportive family, his magnificent team, and above all, his faith in God. n *Diversification does not ensure a profit or guarantee against a loss. Investing involves risk and you may incur a profit or loss regardless of strategy selected. Past performance may not be indicative of future results. Any opinions are those of Gordon Wollman and not necessarily those of RJFS or Raymond James. Sentra Securities is independent of Raymond James.

/// FEATURE

After 13 years in the National Guard, serving as an Army officer, Gordon has learned a thing or two about leadership. Here are his top 5:

Staying Grounded

9

GORDON WOLLMAN: LEADERSHIP

As for Gordon himself? “I consider myself cautiously optimistic,” he says.

SFBM

makes a follow up appointment for the second meeting in which Gordon will give the client his suggestions and advice on a comprehensive financial plan. Much thought and research takes place between the two meetings. “Most people have three areas of concern. They want to make sure they don’t run out of money, they want to make sure their spouse is taken care of, and they want to make sure their children are taken care of. They pay us to focus on these concerns for them,” he says, which allows his clients to focus on the important things in life, “golfing and grandchildren.”

As an independent contractor, Gordon and the team at Cornerstone have no “spiel” they are required to give to clients. “No one is telling me what to sell,” says Gordon.

He prides himself on being independent and continues to improve upon the service model to give his clients what they’re looking for. For instance, the team at Cornerstone was one of the first in the area to change from a commissionbased model to a fee-based model. Gordon feels the feebased model removes the conflict of interest and allows the financial advisor to focus on what is best for the client rather than what will make the largest commission.

Not only is Gordon’s service model innovative, but his investment strategy is as well. Instead of diversifying merely by investment type, Gordon diversifies by specific asset managers. “I don’t trust anyone’s opinion completely,” he explains, “so I give a little to a lot of people. The investments are diversified amongst managers who all have a different opinion of the world.” Gordon “manages the managers,” who fall somewhere on the optimistic/pessimistic scale.

SFBM /// TOURISM

TOURISMIN YOUR OWN

BACKYARD

BY CHRISSY MEYER

DOWNTOWN EVENTS CREATE ECONOMIC IMPACT

/// DOWNTOWN

S

ummer in Sioux Falls means one thing: event season has officially begun. And there’s nowhere else in the city where its citizens and visitors can experience the full array of what Sioux Falls can offer than downtown.

According to Jason Dennison, president of Downtown Sioux Falls, Inc., downtown events offer so much more than something to do. Special events provide both residents and visitors with a unique opportunity to see all that downtown has to offer, including shopping, professional services, culture, art, recreation and dining opportunities. “Successful events get people thinking about our city as a premier destination,” Dennison says. “A prosperous, attractive downtown business district is a visible barometer for the well-being and quality of life of our entire community.”

/// TOURISM

Creating Economic Stability Convention and Visitors Bureau Executive Director Teri Schmidt echoes Dennison’s belief that events of all shapes and sizes drive regional visitors to the city. Schmidt says that events are often the primary reason that people visit Sioux Falls, driving both new visits and returning customers. “Travelers are looking for things to do and plan their vacations accordingly,” Schmidt says. “Especially if it’s a new event to the city or something of particular interest to them.” Schmidt says that once visitors are here and learn about other exciting events happening in the city, they often plan a return trip to take advantage of all the city has to offer. These visitors – whether new or returning – drive sales tax receipts by paying for hotel rooms, eating in restaurants, and buying gas, groceries and other retail products and services.

SFBM

Showcasing our city’s core increases awareness of Sioux Falls not only as a great destination, but also gets people thinking about investing in the community as a place to locate their business or family, Dennison says. “While not everyone who attends an event will be shopping, certainly they will all be looking – looking at what stores, restaurants and services are here,” Dennison explains.

Which is why the Downtown Sioux Falls organization invests a significant amount of resources to planning and executing downtown events throughout the year. The organization not only employs a full time event director to lead it’s own events, but also to serve on other committees and as a resource for organizations planning events downtown. Determining the return on that investment isn’t easy, and varies depending on the event. Dennison says the events that seem to have the greatest impact on drawing visitors to Sioux Falls are those with nationallyrecognized entertainment. However, he says consistent, smaller events have also proven to be an effective way to bring regional visitors to Sioux Falls. “For example, First Friday happens every month, and some people from easy driving distances make it a habit to plan their Sioux Falls shopping and entertainment trips on First Friday, because they know stores will be open later and exciting things will be happening,” he says.

11

A Community Investment

SFBM /// TOURISM “Overall, visitors create economic stability for communities.” Schmidt explains. “Imagine if no visitors came here and none of those millions of dollars were spent here… imagine the lesser amount of sales tax and fewer jobs in Sioux Falls.”

The economic impact of downtown events is felt citywide. Jan Grunewaldt, general manager of the Best Western Plus Ramkota Hotel, says that their front desk is able to track the economic impact of events on her hotel through room rate codes. She says events fill the collective cup for businesses in Sioux Falls. “Events are value-added selling to attract travelers to our community,” Grunewaldt says. “We compete with our feeder states, of course, but we’re also competing with all that the west side of the sate has to offer.

Sioux Falls is so diverse now with affordable, fun things to do. Specific events are the frosting on the cake.”

Events Bring Thousands One of those specific events that brings thousands of visitors downtown each year is Hot Harley Nights. According to Char Roth, chief financial officer of J&L Harley-Davidson, the event’s organizer, Hot Harley Nights has recorded people from 16 different states and Canada – all of whom stay in hotels, fill their motorcycles with gas, eat out, shop and pay registration fees to benefit local charities.

DOWNTOWN SUMMER EVENTS MAY 3 - FIRST FRIDAY ART & WINE WALK MAY 4-5 - SCULPTURE WALK INSTALLED / EXPOSITION / SALE MAY 5 - LADIES ULTIMATE SAMPLE TOUR MAY 11 - WELLS FARGO CINCO DE MAYO FIESTA AT FALLS PARK JUNE 7 - DOWNTOWN BLOCK PARTY AT THE 8TH & RR CENTER JUNE 15 - FESTIVAL OF CULTURES AT FALLS PARK JULY 5 - DOWNTOWN BLOCK PARTY AT THE 8TH & RR CENTER JULY 12-14 - HOT HARLEY NIGHTS JULY 17 - HOT SUMMER NIGHTS ‘VETTES & HARLEYS JULY 19-20 - DOWNTOWN CRAZY DAYS JULY 20 - AUGUST 3 - DAKOTA SKY INTERNATIONAL PIANO FESTIVAL JULY 27 - DAKOTA IRISH FAIR ON 5TH & PHILLIPS AUGUST 2 - DOWNTOWN BLOCK PARTY AT THE 8TH & RR CENTER SEPTEMBER 7 - SIDEWALK ARTS FESTIVAL SEPTEMBER 7 - GERMAN FEST AT FALLS PARK FOR MORE INFORMATION VISIT DTSF.COM

Now in it’s eighteenth year, Hot Harley Nights was originally begun as a way to attract motorcycle enthusiasts to Sioux Falls to showcase the city and to raise funds for Make-A-Wish South Dakota. Over time, the event has grown from a one-day event to a three-day festival that showcases downtown – and the city in general. The thousands of people who attend have helped make a huge economic impact, not just on businesses in the community, but have helped J&L Harley-Davidson contribute $1.7 million to Make-A-Wish South Dakota, all of which stays right here in our state. “Here we are eighteen years later,” Roth says.

“Recognized as a major motorcycle event in our region, attracting a lot of people to the city and enjoying great rides and great people and still raising significant dollars for the same great charity.”

The key to the success of events downtown doesn’t rely just on marketing events to visitors outside the Sioux Falls community. Roth says that residents can make a huge impact on ensuring the success of future events – and the strength of our city’s core – by supporting the events already happening.

“Attend, take part, invite friends… everyone can play a part in the success of local events.” Roth says. “Our local summer events are basically tourism in your own backyard. Enjoy it and embrace it.” n

/// DOWNTOWN

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Funding for this ad is provided in part by the South Dakota Department of Tourism.

13

ECONOMIC BENEFIT

SFBM

VISITORS= JOBS, SALES TAX &

/// TOURISM

In 2012, over 1,058,000 people visited Sioux Falls with an economic benefit to the city of over $226,360,202.

SFBM /// ENTREPRENEUR

Sweet

Everyone has heard about the success of the oil fields in North Dakota. It’s on the news, in the papers, and on the tip of everyone’s tongue. There are numerous opportunities for investment in everything from manual labor to real estate development, and one North Dakota resident has even made thousands of dollars selling the water that runs underneath her homestead. But what about the Kansas oil fields? At least one Sioux Falls couple hasn’t let the bright lights of North Dakota blind them from the opportunities awaiting the savvy investors in southeast Kansas.

Not Your Typical Oil Field

A Sioux Falls Couple Finds Success in Kansas Oil Fields

by Elizabeth Duffy

Roger Cram and Kim Schwenke-Cram became interested in oil field investments when Roger heard of his friend Brandon Cox’s success via Facebook. Roger and Kim, with backgrounds in real estate and financing, quickly understood that their friend was on to something. Last October, the couple bought into an oil field in Kansas through Pipeline Oil & Gas, a company based out of Phoenix, Arizona. Now, with the development of another oil field in Kansas, Roger and Kim are excited to spread the word to other Sioux Fallsarea investors. “It’s a whole new concept of oil drilling,” says Roger. “Most people are drilling massive wells 8,000 - 10,000 feet deep,” he explains, but the Kansas fields are different. The oil fields being used have existing wells, typically 30 to 40 years old, but only a small percentage of the available oil has been extracted. At the time those wells were being used, the technology was much less advanced.

Pipeline incorporates state-of-the-art technology to evaluate underground oil zones and determines where to drill and how deep. They even have a tank monitoring system so investors can see how much oil is being pumped every half hour. With this detailed information, oil wells can go in very shallow (approximately 2,500 feet deep), keeping costs to a minimum. Another cost savings factor is that most of the wells are not new, but refurbished wells from 30 to 40 years ago. With over 30 old wells in the Kansas field being refurbished, “It’s like flipping a house, or rather, an apartment building.” says Roger.

A Unique Investment Opportunity Roger and Kim joined the management team of Pipeline Oil & Gas in October of 2012, now serving as director of investor relations and investor relations manager, respectively. Interested parties buy into an entire oil field, and Pipeline sets up a separate LLC for each oil field opportunity.

“This is an opportunity to become involved with an oil company where the due diligence is done,” explains Roger. “Pipeline Oil & Gas For more information on how you can invest, visit www.pipelineoilandgas.com

/// SUCCESS IN OIL A new well in Kansas is $300,000 at a maximum, whereas the wells in Texas cost close to $3.5 million. puts its money in first, gets everything up and running and then opens the opportunity to investors.” After the wells are refurbished and the estimated future production is analyzed, Pipeline sells the entire oil field to one of the larger petroleum companies in the country. “We flip it to the big guys,” says Roger with a smile. Investors receive monthly production checks throughout the project, while Roger, Kim, and the rest of the management team do not take any type of salary or fee until the field is sold. The investment includes tax advantages due to accelerated depreciation of both tangible and intangible drilling costs. The tangible drilling costs for things like drilling equipment are depreciated over seven years. The intangible drilling costs include labor, pits, and chemicals, and are “written off your ordinary income and capital gains in the year incurred. The intangible expenditures of drilling are usually about 65 to 80 percent of the cost of the well,” says Roger.

For each gallon of oil that is pumped out of the ground, there are 10 gallons of water. The oil is skimmed off the water, and the water is put back into the ground.

Clematis Hydrangeas

Oil Drilling Different Throughout United States

Oh My! THERE’S NO NO PLACE PLACE LIKE LIKE THERE’S ACE GARDEN GARDEN PLACE! PLACE! ACE

SFBM

More Opportunities to Come Currently, Pipeline Oil & Gas is working on four fields, and Roger and Kim feel there will always be something new on the horizon. Of the four currently in progress, the Kansas field is the furthest along, Louisiana is next, with two others in Kansas shortly behind.

“These are underperforming and undervalued properties,” says Roger. “It is primarily ranch land, but the ranchers aren’t interested in the oil.” They estimate that two-thirds, or 10-20 years’ worth, of oil is still underground. “We’re always willing to talk about the opportunities,” says the couple. n

/// ENTREPRENEUR

To stay in compliance with federal regulations, there must be someone who physically goes out and inspects each well every day.

Petunias

15

Each state differs in its oil quality, production cost, and drilling method. The oil found in Kansas is known as “sweet crude,” the best quality crude oil. Sweet crude requires the least amount of processing and is used in high value products such as gasoline.

Kansas oil is very shallow, in many cases only 400 feet, which creates less cost and less risk and allows more room for profit. “The deeper the well, the bigger [and more expensive] the pump jack,” explains Kim, so in Kansas “the wells are baby wells.” Largely due to well depth, the production cost in Kansas is approximately $35/barrel, while the cost is North Dakota is closer to $70/barrel.

Although there is more room for profit in the drilling arena, Kansas oil does not carry with it the same employment and infrastructure opportunities as in North Dakota. The North Dakota wells are new, not refurbished; and the drilling is deeper and horizontal. This requires more manpower, bringing with it more opportunities for laborers and real estate developers alike.

41ST & MINNESOTA • 12TH & KIWANIS 10TH & SYCAMORE • 41ST & SERTOMA

COMPLETE LAWN & GARDEN DEPARTMENT

SFBM /// LEGACY

HE ALWAYS SERVES QUIETLY, YET EFFECTIVELY, AND NEVER EXPECTS ANYTHING IN RETURN; HE'S JUST VERY MUCH A TRUE GENTLEMAN. – PAT LLOYD, LLOYD COMPANIES

/// AL SCHOENEMAN

LEGACY

AL SCHOENEMAN

A FAMILY TRADITION AND IN IT FOR THE LONG HAUL

Expanding Products and Partnerships The family business continued to flourish through the decades and in the 1940s, Al’s father and uncle, both of whom already had a great reputation in town, expanded to selling more lumber materials. Al says at the time, his father, Cecil, and his uncle, Herb, mostly served family-owned businesses in the community. By the 1950s and 60s, the business had expanded to helping construction companies such as Tabbert Construction and Ronning Companies,

17

who were the big construction companies at that time.

Schoeneman’s can also say they’ve had strong ties to other long-time Sioux Falls businesses such as Lloyd Companies and Hjellming Construction. Al says Schoeneman’s has been doing business with both for 50 years. “My relationship with Craig Lloyd really helped us seal one of biggest deals in Sioux Falls history,” he says. “When the CNA (Surety) building was relocating, Craig came to me and we put in a bid for their project. It was a big win for us and I count him as one of my biggest allies.”

Craig Lloyd, Lloyd Companies CEO, says, “Our history goes way back. My uncle from Mankato, Minn. served on the board of the national Lumberman’s Association with Al’s uncle, Herb. (My uncle) always spoke very highly of the Schoeneman brothers and looked forward to the opportunity to work with them when we moved to Sioux Falls in 1972.” Pat Lloyd, Craig’s wife and business partner, says, “Schoeneman’s is one of the few builder’s lumber companies that are left in this country. By this we mean they help the builder with the designs, they work with us on the latest products, and they even educate the builder. Schoeneman’s delivers the lumber to the projects on a very timely basis and provide very competitive prices. And I have to mention the quality of materials delivered is better than those generally found from the larger, national lumber companies.” Craig adds, “We were fortunate to be chosen the developer to work with Al on the Schoeneman site in downtown Sioux Falls along the beautiful River Greenway. With that relationship came the CNA building and the new Hilton Garden Inn.” Scott Hjellming, president of Hjellming Construction, says, “Our working relationship over the last 50 years has been a great partnership. Schoeneman’s always looks after their contractors and will help to solve any issues we, or our clients, have. They really go out of their way to find products that are not found easily for our customers.”

SFBM

There aren’t too many business owners in Sioux Falls who can say they’ve been able to carry on the family-owned name for 125 years. But Al Schoeneman of Schoeneman’s Materials Center, can.

Schoeneman’s has been around since 1888, and was started by Al’s great-grandfather near Walnut, Iowa—a town located just 40 miles east of Omaha, Neb. “My great-great grandparents had eight kids on the family farm,” Al says. “The farm didn’t support all of the five boys so the family started buying and selling coal for heating and sold some lumberyard materials on the side. It was a way to keep the family fed and I think the boys really enjoyed working the yard.” But in 1904, business soon called the family to relocate to Sioux Falls, S.D., a city that was growing by the thousands each month. “Sioux Falls, as we know, was booming at that time. Everybody was coming here to open up shop,” Al says. “It was only natural the family would go where there was sure to be big business.”

So Al’s grandfather ran the main business that employed “maybe 10 to 12 employees,” on 7th Street on the west side of the river. In 1912, the growing business needed to add land, so it bought property on 8th and Reid Street on the east side of the river. “At that time, we were still mainly invested in coal,” Al says. “That was really our bread and butter and in Sioux Falls, we sold nearly 40 or 50 varieties. After all, everybody needs heat, especially in getting through our winters!”

/// LEGACY

by Greta Stewart

SFBM /// LEGACY

ABOUT AL

Full Name: Alvin Carl Schoeneman or AC Schoeneman III Birthdate: 1947 Hometown: Sioux Falls, S.D. Education: Kansas University, Lawrence, Kan. Major: Economics Minor: Political Science Graduation Year: 1970 Married: No Children: No Year Became Involved In Schoeneman’s: 1970 Four Locations: Sioux Falls, S.D.; Harrisburg, S.D.; Hawarden, Iowa; Spencer, Iowa

A Family Tradition What made Al decide to continue the family tradition of running Shoeneman’s? Al says, “When I got out of school, I realized the more I got into it, the more I saw it provided shelter for families, gave me a lot of variety on a day-to-day basis, it was always evolving, and it’s just an interesting business to be in.” Al continues, “As I got more active, my dad did lumber buying, my uncle did banking and accounts receivable, I did merchandising and the advertising, and I loved working with people; we each had our own facets that we gave and the three of us made the success very well-rounded.”

Al says in the early 1980s, one of his first big projects was building a home for Max Paisley, the owner of McDonald’s in Sioux Falls and Calgary, Alberta, Canada. “It was a little nerve-wracking, doing such a big home project but also very rewarding,” Al says, reflecting on the home. It was during the 1970s that Schoeneman’s expanded to doing apartment buildings and other home projects, which meant the business added more building materials. “We eventually phased out selling coal around this time,” Al says.

Taking Over Today, Schoeneman’s has four locations, four lumberyards, and employs 45 people. Having no siblings or cousins, Al says he is the only one active in the family lumber business and owns 99 percent of the company. His uncle passed away in 2003 and his father passed away in 2009, leaving Al to take over completely. It’s a job he takes very seriously and is very passionate about, remaining very active in the South Dakota locations. In fact, Al says he tries to stop into both stores every day. As for the Iowa locations, “I rely on the manager in Iowa to make the daily decisions,” he says. “We give them the capital they need but really, the stores in Hawarden and

Spencer are theirs. They make the yard what it is. I don’t like to micro-manage.” Al says while he’s experienced great success, he will always find challenges. “As we’ve evolved, we’ve seen more competitors come into play. Menards has two stores in Sioux Falls and we’re competing with Lowes and Home Depot, both of which sell more products than we have. But on the flip side, they don’t cater to the contractor.

We personally deliver lumber to construction sites with our 20 trucks and take genuine pride on our service, knowledgeable people, and of course, our longevity.”

An Honest Gentleman Hjellming says, “Al has always been just a hand shake away; an honest businessman who is well-respected in the community. Schoeneman’s has been an honest and trusting company with great service and employees who truly know the business.” The Lloyds couldn’t agree more and talk of Al’s desire to give back to his community. “Because Schoeneman’s is a local company and Al and his associates care so deeply about the Sioux Falls community, they are very philanthropic; Al serves on many boards and has helped many people in numerous ways in the community. He always serves quietly, yet effectively, and never expects anything in return; he’s just very much a true gentleman.”

But that gentleman has a competitive streak as well. Al says, “I think if there’s one thing I would like our competitors and our customers to know, it’s that we’ve been here, we’re here now and we’ll be here for the long haul.” n

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SFBM /// FINANCIAL

A Once in a Lifetime

Leap

Buying or Selling a Business with the Experts

By Chrissy Meyer

F

or most entrepreneurs, the decision to buy or sell a business is a once in a lifetime occurrence.

But experts will tell you that over the last five years, the number of individuals looking to take the leap into business ownership has increased significantly and flooded the market with buyers. According to April Boucher, a business broker with The Professionals Group in Sioux Falls, many new entrepreneurs looking to buy are individuals who have chosen to own their own business after coming from management positions with a specific set of skills.

The list of considerations an entrepreneur must address when buying or selling a business can be intimidating. From accurate valuation and determining a price to tax and legal implications, financing and privacy, getting all the details in order can be an almost insurmountable task, especially in today’s stricter lending environment.

A Streamlined Process That’s where having a business broker like Boucher on your side can streamline the process – for buyers, sellers and their respective accountants, bankers, and attorneys. “Selling or buying a business is very personal,” Boucher says. “My job is to help them realize that it’s a business transaction and there are business processes and standards. Hiring a professional business broker helps guide them through that.”

Boucher says that in today’s market, about 40 percent of her clients are buyers, but that only 10 years ago it was only 10 percent. With the market flooded with buyers, Boucher sees that many aspiring entrepreneurs are looking to buy a job; however, they also need help considering the investment side. That is where she steps in to help them on the “roller coaster ride” by assisting in gathering financial information, putting a value on the business, securing bank financing, and qualifying for SBA loans.

Banking Perspective According to Dave Kroll, vice president of business banking for First Dakota National Bank, entrepreneurs who work with a broker may have a little more credibility and, most importantly, the help they need guiding inexperienced buyers

April Boucher, THE PROFESSIONALS GROUP

and sellers through the process. “A very strong business owner may find the purchase or sale of a business as an intimidating process,” Kroll says. From the banking perspective, in addition to basic financials on the business being purchased for the last two to three years, lenders will also look for projections for the next two to three years and the personal financial statements of the potential buyer. But beyond that, bankers also look for a comprehensive summary of the transaction, including any assets being purchased, liabilities being absorbed and how the entrepreneur plans to structure the sale.

Kroll says information obtained outside the financials can usually tell more about the sale than anything. “Bankers are looking at the buyer’s personal history along with the skill sets or experience they bring to run the desired company or business,” Kroll says. He also says that the buyer’s personal reliance on income from the company being purchased is a big consideration as well. “It has long been said that you buy a business, not a job,” Kroll says. “So if someone is dramatically reliant on pulling income out of a business, it will not be viewed as well as someone that is not reliant or has outside support for personal expenses.”

That is where Boucher says that working with a business broker can give an inexperienced entrepreneur an advantage in negotiating with the bank. She says that the business package her firm prepares answers all of those initial questions and helps the entrepreneur develop a solid plan

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* How sustainable is the profitability?

Source: April Boucher, Business Broker, The Professionals Group © 2013 Holmes Murphy & Associates

SFBM

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* Would any of them be interested in taking equity or more equity in the business?

/// FINANCIAL

To learn more about this proven approach for

SFBM /// FINANCIAL

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and foundation for the business’s success, streamlining and shortening the process.

A Private Practice In addition to offering expertise to help inexperienced entrepreneurs through the business purchase process, one of the biggest benefits to working with a business broker is the privacy they can offer to the transaction. “A plan is needed when approaching a business for sale,” Boucher says. “A typical answer from a seller is ‘Well, everything’s for sale at the right price, but I don’t want anyone to know I’m selling.’ As a professional business broker, we assist with many transfers that are never listed or marketed.” Boucher says business owners can continue to run their business while working with a broker to keep the lines of communication active and private. She frequently meets with clients during evenings and weekends to keep the potential transaction private from wary employees, customers and vendors until the deal is final.

It is important for sellers to be able to continue to run their business as if nothing is going to change to avoid what she calls the “ripple effect” of insecure customers who are afraid things will change or employees who bail for what are perceived to be more secure opportunities. “Confidentiality is one of the biggest reasons why we’ve been in business for 19 years,” Boucher says. When looking for a business broker to assist with buying or selling a business, Boucher says experience is the number one consideration. “The track record of a business broker, the policy basis of the company as it relates to confidentiality are definitely the most important thing,” Boucher says.

In the end, making the leap to buy or sell a business is never a sure thing, but by having the right experts in your corner, it can put your “once in a lifetime” investment on the right track for success. n

/// BUYING OR SELLING A BUSINESS

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SFBM /// COMMUNITY

Community Gathers To Support Future Sioux Falls Workforce

BY GRETA STEWART

Since 1992, the Presidents Bowl, which started out as a way to boost the local high school booster clubs, has grown to be so much more. The primary source of booster club funding at all three public high schools, the Presidents Bowl has included various other fundraising activities that go far beyond the goal line.

Over the years the various events have included a golf tournament, youth basketball tournament, a 5K run/ walk and other activities that bring the community together in support of the kids.

The Presidents Bowl Committee of Sioux Falls is a non-profit corporation committed to the fundraising and support of the booster clubs of Sioux Falls Washington, Lincoln, and Roosevelt High Schools. Each year, a committee of hundreds of parent-volunteers plans and executes a variety of fundraising activities designed to raise funds that are divided equally among the three clubs. 2012 was the biggest fundraiser to date, bringing in $150,000. In return, the three public high school booster clubs each get $50,000.

Bowl History Started in 1991, the first Presidents Bowl football games were played in the fall of 1992. But what many don’t know is that the success of the Presidents Bowl over the years is made possible by the generous support of hundreds of merchants in the Sioux Falls business community. These fine stewards purchase advertisements in the commemorative program, donate in-kind gifts, and lend their good names to the effort of this family-friendly event. Over the years,

the Presidents Bowl Committee has raised nearly $2 million for over 50 programs within the schools.

Monies raised pay for travel, uniforms, equipment, and programming that enrich the educational opportunities of the students. In an environment where funding for schools is under increasing scrutiny, the Presidents’ Bowl Committee plays a vital role in providing these important opportunities.

Knowledge Is Power Sally Putzke has been the secretary of the Presidents Bowl Committee for 15 years. “As a part of the executive committee for the Presidents Bowl, my job has been multi-faceted. But the most important part is keeping everyone informed of what is going on—past and present. There is a lot of history involved with different events to help raise funds for the event. So it is important to have knowledge of what has gone on in the past to help decide what works and what doesn’t as well as why we do some things the way we do now.”

Sally explains the organization is composed of several committees and has a rotation schedule in place so that each year a different school is set to “chair” a particular committee with the other two schools providing a “sub chair” person representing their school. “They all work together to fill the needs and responsibilities of that committee,” she says. “Periodically new committees are formed to fill a particular need. For example, we now have a committee to patrol the parking lot and hand out garbage bags, and pick up trash during the games and clean up the lot after the day of the event. This committee came about when we started noticing a lot

SFBM

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/// COMMUNITY

/// PRESIDENTS BOWL

SFBM /// COMMUNITY of garbage left in the parking lot—for example, a sofa! The parents of the students who brought the sofa in and left it still take a lot of guff about that,” Salley laughs. “When we are working on the Presidents Bowl we like to say that our school colors are left at the door and we are all working for the same great cause.”

“When we are working on the Presidents Bowl we like to say that our school colors are left at the door and we are all working for the same great cause.”

– Sally Putzke, Presidents Bowl Committee

A Team Effort Sally says a lot of hard work goes into raising money and finding sponsorships; an effort in which everyone participates. “Our chairpersons have taken it upon themselves to find corporations to act as presenting sponsors the day of the games. That has helped the last two years to increase our money earned. In years past we have had corporations step up and partner with us to help raise funds in different ways. One year, when Sprint was new to Sioux Falls, they brought in former football great Joe Theismann— he was present at the games and at activities before the game with Sprint. We were very close to having Joe Montana present another year as part of a corporate sponsorship. Each school then has a responsibility to sell ads to be printed in the program book we sell the day of the game.”

And the hard work pays off—especially for the schools.

“We are so proud of all our efforts connected with the Presidents Bowl,” Sally says. “One of the best things is the collaborative effort of volunteers from each school to better the lives of our youth. The money we raise helps every student activity organization in school, which is so beneficial to promoting good sportsmanship, a good work ethic, and building positive self-awareness. I hope each business that helps sponsor us is aware of how grateful we are for their support. We encourage our committee members and spectators the day of the games to thank and support the businesses who have helped us.”

Roosevelt Booster Club Treasurer Paul Rickert says the Presidents Bowl significantly impacts his school’s efforts.

“The Presidents Bowl provides approximately 70 percent of the funding for the RHS Booster Club and all of the activities and clubs we support,” he says. “We use the money for assistance with multiple items where the school funds have been stretched too thin. Examples include a five-year weight room renovation project, laptops for debate, wireless microphones for drama, wrestling shoes and equipment for kids in need, and artwork such as bright big color photos of kids engaged in activities that hang in the school hallways.” Rickert says without business’ support, the Presidents Bowl wouldn’t be the success it is today. He encourages business to continue to invest in our community’s youth. “Students who participate in extracurricular activities have greater success in school, better attendance and achievement. Investing in our youth will result in a stronger community. ‘Today’s high school students are our future’ might sound like a cliché, but take a survey of the business and educational leaders currently in our community. A very high percentage of our leaders are Sioux Falls high school graduates. So truly, today’s high school students are our city’s future.” Rickert says if there’s one thing business owners should know about the Presidents Bowl, it would be this: “The money raised is solely for the benefits of the kids and assisting the various group leaders teach with better tools and better equipment. By promoting their business and showing their support of the Presidents Bowl through a magazine ad, video board advertising or purchasing a group of tickets, they are helping 4,000-5,000 young Sioux Falls adults expand their personal education and the opportunity to

The 22nd Annual Presidents Bowl Saturday, September 7 Howard Wood Field

/// PRESIDENTS BOWL grow as individuals through team development, goal setting, disappointments and success.”

A Good Steward Citi is one Sioux Falls-based business that makes sure to participate each and every year and has been involved since its inception. Jerry Nachtigal, senior vice president of public affairs says Citi has been involved because it’s important to give back to the community. “Citibank has a three decadesplus history of being very involved in the Sioux Falls community, especially through philanthropy and employee volunteerism,” Nachigal says. “We feel it’s our responsibility to be a good corporate citizen and financially support worthwhile activities such as the Presidents Bowl, which ultimately benefits several thousand children in Sioux Falls.

Plus, many of our employees are very active in their kids’ schools and in the high school booster clubs. Citi’s financial support of the Presidents Bowl shows that we appreciate their efforts to help in the classroom.”

Nachtigal encourages other businesses to create a footprint in the Bowl. “Supporting events like the Presidents Bowl is one way to help ensure that Sioux Falls schools remain strong and have the funds necessary to offer programs and activities that get high school students involved, whether it’s music, drama, sports, student councils, or various clubs. These students are the future workforce and leaders of Sioux Falls, and we need to support them.” n

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• $1.8 million in fraternal assistance provided by Modern Woodmen members to local residents and community organizations.

• 67,219 volunteer service hours from local Modern Woodmen members for community projects.

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27

$1.8 million impact

SFBM

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/// COMMUNITY

Sztapka Region honored

SFBM /// HUMAN RESOURCES

Aging Opportunity How Businesses Benefit on Employees Who’ve Grown Wiser with Age

BY JENNIFER DUMKE

MINNIE BELL EXPERIENCE WORKS

No matter the season, the competition for jobs is fierce in today’s economy – especially for older individuals.

Experience Works, a national non-profit organization operating the Senior Community Service Employment Program in South Dakota since 1968, helps older job seekers put their best foot forward to attract the attention of employers. Through customized training, participants increase their use of technology so they can apply for jobs online and incorporate it on the job. The organization also helps them hone interviewing skills, increase self-esteem and boost confidence. Skills that are especially important when older individuals are re-entering the workforce after a hiatus or if they have searched in vain for jobs for an extended period of time.

“We provide training and paid community service assignments in public and nonprofit organizations as a way to help update job skills and build confidence for unemployed older individuals who’ve been struggling to find work,” says Minnie Bell, South Dakota state manager for Experience Works. “After a period of time, the older workers assigned to the nonprofits are perceived as so valuable, they’re often hired into permanent jobs. If that doesn’t happen, the work experience can provide the springboard needed to be hired by another employer in the community.”

Older individuals offer business skills gained from their many different work and life experiences. For those who want to continue with the same kind of work they have

/// AGING OPPORTUNITY

their career on hold to care for an ailing spouse or parent could be retrained for a job in the health care industry,” says Bell.

Through the efforts of Experience Works, employers become educated.

“Older workers should be valued as potential employees because of their skills, work ethic, versatility and ability to mentor other employees.” She adds that many companies dread the time when their older employees retire because when they leave, so do their valuable expertise and institutional knowledge.

“We’ve found businesses that encourage older workers to stay, provide retraining, publically recognize older worker contributions and encourage continuous

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dAvid r. olson FOR BEING RECOGNIZED ON THE BARRON’S TOP 1,000 LIST. At Merrill Lynch, we believe we only succeed when you do. Every day our Financial Advisors demonstrate how their dedicated service, hard work and insight earn them top honors with the most important people of all.

Our clients.

To find out what the power of the right advisor can mean to you, please contact: david r. olson, ciMA® Wealth Management Advisor Merrill Lynch 110 South Phillips Avenue Sioux Falls, SD 57104 (605) 335-0515 www.fa.ml.com/david_r_olson

/// HUMAN AGRICULTURE RESOURCES

Minnie Bell Experience Works

CAREERS, CLASSES

what

17 29

For Sioux Falls employers to build the best possible workforce, individuals should be judged on their ability and not their birthdates.

ONLINE

SFBM

done in the past, Bell says experience is the key asset they bring to a business.

For those who want to move into a new line of work, their transferrable skills are often a big plus in their ability to catch on quickly and apply both old and new knowledge to the workplace.

“Experience Works has retrained many people who’ve spent decades in one career and successfully transitioned to a new, completely different career.”

She goes on to provide the example of how one gentleman spent over 30 years as a warehouse manager. After retraining, he now works in a call center as a customer service representative.

Meanwhile, others often transfer personal experiences into a new career.

“An example would be someone who put

Source: Barron’s “America’s Top Advisors: State by State,” February 16, 2013.

Barron’s is a trademark of Dow Jones & Company, Inc. All rights reserved. Financial advisor criteria: minimum seven years of financial services experience and employment at current firm for at least one year. Numerous quantitative and qualitative measures including assets managed, revenue produced and quality of practice determine the financial advisor rankings. The Bull Symbol, Merrill Lynch Personal Investment Advisory, Merrill Lynch Wealth Management and The Power of the Right Advisor are registered trademarks or trademarks of Bank of America Corporation.

CIMA® is a registered certification mark of Investment Management Consultants Association, Inc. Merrill Lynch Wealth Management makes available products and services offered by Merrill Lynch, Pierce, Fenner & Smith Incorporated, a registered broker-dealer and member SIPC, and other subsidiaries of Bank of America Corporation. © 2013 Bank of America Corporation.

All rights reserved. | AR17B0D4 | AD-03-13-1132 | 439804PM - 0213 | 04/2013

SFBM /// HUMAN RESOURCES

We Help People Buy & Sell Businesses Business Transfers • Business ValuaTions • CommerCial sales/lease naTional neTwork markeTing • liCensed in sd, ia, mn & nd

www.theprofessionalsgroup.com 605-275-7650 “With l8 years experience and multiple successful transactions, our team is uniquely suited and ready to go to work for you.”

April R. Boucher

PRINCIPAL/BROKER

improvement and goal achievement are often those that are most successful.”

In addition to retaining older employees, bringing new employees into the company who are older sends a clear message that the skills and abilities of seasoned employees are valued.

“Businesses should look beyond the myths about aging and retirement and judge each candidate on their assets and how they can contribute to the success of the company,” adds Bell. In many cases, having an age diverse workforce is a plus in attracting new customers and retaining existing ones. “Each generation has benefited from a range of experiences that shape their knowledge, attitudes and work styles,” says Bell.

“Having an intergenerational workforce that makes the best use of individual expertise no matter what age makes smart business sense.”

In the end, this can ultimately save business owners time and money when the assets and talents of all employees are used to their fullest capacity. “For Sioux Falls employers to build the best possible workforce, individuals should be judged on their ability and not their birthdates.” n Experience Works is always looking for new partnerships and opportunities for older workers. For more information on Experience Works, please contact: Minnie Bell (605) 332-7991 minnie_bell@experienceworks.org www.experienceworks.org The Senior Community Service Employment Program is funded by the U.S. Department of Labor and the SD Department of Labor and Regulation, and administered by Experience Works.

/// AGING OPPORTUNITY

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A timeless publication that doesn't get thrown away Articles & topics with industry experts that appeal to you now and in the future A beautiful magazine that directly hits the desks of the decision-makers

Why not showcase your business to the best in the business?

Call Tammy Beintema at (605) 359-1299 or e-mail her at tammy@siouxfallsbusinessmagazine.com to find out how we can become your marketing solution toward building a stronger, more successful business.

SFBM

Marketing solutions to display your product and help grow your business

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We’re not a news source.

But when it comes to building your business, we are your best business resource.

/// HUMAN RESOURCES

BUSINESS RESOURCE.

BECAUSE WE'RE YOUR BEST BUSINESS RESOURCE FOR THE SIOUX EMPIRE.

SFBM /// NON-PROFIT PROFILE

Organization Name:

Arthritis Foundation Upper Midwest Region Organization Address: P.O. Box 90445 Sioux Falls, SD 57109 (605) 201-7973

Important Events / Dates: Sioux Falls Jingle Bell Run Friday, November 29, 2013 6:00 pm (Right before the Parade of Lights) Begins at the Falls Park Arch on Phillips Avenue.

Organization Website: www.arthritis.org Mission Statement:

The mission of the Arthritis Foundation is to improve lives through leadership in the prevention, control and cure of arthritis and related diseases.

Story Ideas?

Greta Stewart

605.376.8341

greta.stewart@sio.midco.net

siouxfallsbusinessmagazine.com

Describe the services/programs that you provide:

In April 2012, The Arthritis Foundation established an office in Sioux Falls to meet the arthritic needs in our state. Our objective is to educate physicians and the general public through materials and speaking engagements, and to raise funds for further research in finding a cure.

/// ARTHRITIS FOUNDATION

Demographics you serve: The state of South Dakota and S.W. Minnesota, reaching out to all walks of life.

Other information that you would like to share: • 50 million American adults (1 in every 5) have doctor diagnosed arthritis.

• Arthritis affects 300,000 children under the age of 18.

• 2/3 of people with arthritis are younger than 65 years old.

• By the year 2030, an estimated 67 million American adults will have arthritis.

• Arthritis and related conditions cost the U.S. economy $128 billion per year in medical care and indirect expenses, including lost wages and productivity.

• People of all genders, ages and races can get arthritis. However, women are more likely to get it than men.

• There are 2.5 times as many women as there are men with rheumatoid arthritis (RA).

• The total annual cost of osteoarthritis (OA) per person living with it is approximately $5,700.

• Arthritis prevalence increases with age: 50% of adults age 65 and older have a form of arthritis. n

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• Arthritis limits the daily activities of 21 million Americans. This includes 9.4% of the total adult population and 42.4% of adults with arthritis.

SFBM

• Arthritis causes work limitations in the United States for 40% of people with the disease.

/// NON-PROFIT PROFILE

• Arthritis affects more than 34 million Caucasians, more than 4.6 million AfricanAmericans and 3.1 million Hispanics.

SFBM /// RESOURCE DIRECTORY

TRAVEL Travel Partners 5604 W. 41st Street Sioux Falls, SD 57106 p. (605) 362-6771 www.travelpartners.tv Family Travel – All Inclusive – Exotic Locations Couples Getaway – Destination Weddings & Honeymoons • 24 Hour Emergency Contact Line • Document Session prior to your departure • We’re well connected in the Travel Industry • We take care of ALL the details…so you don’t have to

financial First Dakota National Bank 101 N. Main Avenue Ste. 101 Sioux Falls, SD 57104 p. 605-333-8200 www.accountforyourdreams.com

HEALTH INSURANCE Avera Health Plans 3816 S. Elmwood Ave, Ste. 100 Sioux Falls, SD 57105 p. 605-322-4500 www.AveraHealthPlans.com Since 1999, we provide the most

Whether your dream is to buy your first

cost-effective, innovative health plans

home, send your child to college, or

for employer groups, individuals,

start your own business, First Dakota

seniors and families in South Dakota,

understands it takes more than just

Iowa and Nebraska.

money to make it a reality.

Member FDIC

BUSINESS TECHNOLOGY

gourmet food

TECHNOLOGY

Marco, Inc.

Cleaver’s Market

CHR Solutions

621 West Russell Street Sioux Falls, SD 57104-1420 p. 605-336-1484 www.marconet.com

5009 South Western Avenue Sioux Falls, SD 57108 p. 605-271-6328 www.cleaversmarket.com

110 N. Minnesota Ave, Ste. 300 Sioux Falls, SD 57104 p. 605-996-9646 www.chrsolutions.com

Marco is a 100% employee owned

A Food Lovers Paradise. Gourmet foods

CHR is the largest provider of business

company that helps organizations

and specialty meats. New to Cleaver’s

process outsourcing, engineering,

manage their information by applying

Market, Cheese of the Month Club!

software, and technology managed

network expertise to voice, data, video,

stop in or call for more information.

services to independent communications

and print solutions.

service providers. We help clients grow revenue and improve operations.

moving/storage PODS of Sioux Falls 402 West 9th Street Sioux Falls, SD 57104 p. 605-274-8151 www.pods.com/sioux-falls Whether you need temporary climate

audio/visual Muzak Commercial Audio/Video 101 N. Minnesota Avenue Sioux Falls, SD 57104 p. 605-339-1863 www.muzakmidwest.com

RESTAURANT Grill 26 by Minervas 1716 South Western Avenue Sioux Falls, SD 57105 p. 605-444-1716 Grille26.com Fresh, authentic ingredients. A creative

controlled or onsite storage at your

CAV is the region’s Muzak affiliate for

chef. A casual, contemporary ambience.

location, for renovations or events,

background music as well as being a

And one of the most inspired dining

we make the process painless and cost

full service provider of A/V systems

experiences around.

effective. Call us for a no- obligation

and installation

quote.

in any office or public assembly space.

For more than 40 years, Lindquist & Vennum has enjoyed enduring, high-quality relationships with clients throughout the Midwest and Rocky Mountain regions. As we celebrate our one-year anniversary in the Great Plains, we reflect on the warm reception by the Sioux Falls business and civic community. It’s been a great year and we invite you to learn first hand what sets Lindquist & Vennum apart from other law firms.

Leaders in Trusts & Estates Law Lindquist & Vennum’s Trusts & Estates practice is one of the largest in the region and represents professionals, corporate executives, business owners, and multigenerational families with inherited wealth. We also have a long history of helping trust departments, corporate fiduciaries, banks and wealth planning professionals serve their clients.

Understanding that every trust matter is unique, we recognize the integral relationship between your business, investment, financial, and familial goals and strive to develop and implement tax-efficient succession plans consistent with your objectives.

Mary Akkerman Partner, Sioux Falls Mary understands the big picture while guiding clients through the details of fiduciary representation, dynasty trusts, domestic asset protection trusts (DAPTs), estate and trust administration, including trust reformations, modifications, decanting, and conversions to total return unitrusts, guardianships and conservatorships, business and tax planning, estate and gift tax planning, tax appeals and related litigation. Mary is also skilled at establishing public and private trust companies in South Dakota. makkerman@lindquist.com

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101 South Reid Street, Suite 302, Sioux Falls SD 57103 /

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605.978.5204 direct

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605.978.5200 tel

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lindquist.com/siouxfalls

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Excessive Bill Print Costs

start

• Generating revenue by selling ad space to local businesses • Sending high quality, custom color invoices • Saving money with CHR’s reduced postage and paper costs

locally owned and operated • 7 years of experience • 6 million invoices printed annually

CHR Bill Fulfillment Services Call CHR Solutions today for your free price quote 605.292.2448

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