OUR 6 LEADERSHIP COMPETENCIES AT
Strictly for Internal Use
The 3 B s BUSINESS PERFORMANCE
DRIVES BUSINESS RESULTS Can be counted on to consistently deliver business results with a bottom line and customer centric approach.
Recalibrated Competencies (Effective & Ineffective Behaviors Generic)
DRIVES BUSINESS RESULTS
BUILDS COLLABORATIVE PARTNERSHIPS Facilitates business success by building and maintaining supportive, responsive and trusting relationships with a wide range of stakeholders within and outside Shangri-La.
Recalibrated Competencies (Effective & Ineffective Behaviors Generic)
BUILDS COLLABORATIVE PARTNERSHIPS
DRIVES INNOVATION Fosters an environment at work that supports experimentation, rewards risk taking, accepts failure, reinforces curiosity and continuously challenges the status quo
Recalibrated Competencies (Effective & Ineffective Behaviors Generic)
DRIVES INNOVATION
The 3 P s PEOPLE SUCCESS
Leads Teams Develops and leads high performing teams to achieve business goals, role modelling the Shangri-La values.
Recalibrated Competencies (Effective & Ineffective Behaviors Generic)
LEADS TEAMS
Develops People Understands and is committed to people development. Identifies and supports growth opportunities, providing encouragement through coaching and constructive feedback.
Recalibrated Competencies (Effective & Ineffective Behaviors Generic)
DEVELOPS PEOPLE
Develops Self Exhibits a continuous and proactive desire to learn; acquires knowledge and skill-sets to meet existing and future business needs.
Recalibrated Competencies (Effective & Ineffective Behaviors Generic)
DEVELOPS SELF
The Shangri-La Leadership Competencies
BUSINESS PERFORMANCE
PEOPLE SUCCESS
3 Bs 3 Ps
DRIVES BUSINESS RESULTS
BUILDS COLLABORATIVE PARTNERSHIPS
DRIVES INNOVATION
Can be counted on to consistently deliver business results with a bottom line and customer centric approach
Facilitates business success by building and maintaining supportive, responsive and trusting relationships with stakeholders within and outside Shangri-La
Fosters an environment that supports experimentation, rewards risk taking, accepts failure, reinforces curiosity and continuously challenges the status quo.
LEADS TEAMS
DEVELOPS PEOPLE
Develops and leads high performing teams to achieve business goals, role modeling the Shangri-La Values
Understands and is committed to people development. Identifies and supports growth opportunities, providing encouragement through coaching and constructive feedback.
DEVELOPS SELF Exhibits continuous desire to learn, acquires knowledge and skill-sets to meet existing and future business needs
Being a Shangri-La Leader
Recalibrated Shangri-La Leadership Competencies
Competency Definition
Leading Organisations
Generic Effective & Ineffective
Leading Leaders
Behaviors
Leading Multiple Teams
Effective Behavioral Descriptors at 4 Levels
Leading Teams
Being a Shangri-La Leader Examples at the respective level
Leading Organisations
Leading Leaders
Leading Multiple Teams
Leading Teams
E.g. C-suite, EVPs
Understand, Lead, Model & Cascade
E.g. General Managers
Understand, Lead & Model
E.g. Resident Manager / ExCom
Understand & Lead
E.g. Levels 2 and 3 Managers
Understand
Recalibrated Leadership Competencies Identifying specific behaviors – different levels of leadership
Based on your leadership level: Access the specific behaviours related to your leadership level so that you can clearly understand how to live our Shangri-La leadership competencies in your role. Leading Teams – https://bit.ly/2nv15SH Leading Multiple Teams - https://bit.ly/2nztZkp Leading Leaders - https://bit.ly/2M9bLoG
Leading Organizations - https://bit.ly/2MKzNTu
Consolidated Summary at all Levels - https://bit.ly/2MmQ0B7
OUR 6 LEADERSHIP COMPETENCIES AT
Strictly for Internal Use