SERVICE DESIGN FOR CITIES INTERVENTION #1 TORPIGNATTARA ROME ITALY 2016
by
SHARON AMBROSIO DEBORAH NAVARRA
we listen NEEDS we touch PROCESSES we see RESULTS DESIGN EXPERIENCE
STEP 1 _
STEP 2 _
STEP 3 _
TORPIGNA D E S I G N LAB
INSIGHTS
SEGNI 3
Design Lab is a three days of an experimental workshop where the service STEP 1 _ Torpigna design approach meets the urban design to come up with innovative tools, visions TORPIGNA and solutions. D E S I G Nstakeholders: . mentors / organizers _ urbanita LAB . participants _ architecture students @Sapienza university II year
UNDERSTAND
DAY 1 OBSERVATION
URBAN SURVEY exploration of the district . photographic report . interviews . maps . sketch
DEFINE
DIVERGE
DECIDE
PROTOTYPE
V VALIDATE
DAY 2 UNDERSTANDING
BRAINSTORMING problematic of the district . what are the user needs and the district potentialities? BRAINSTORMING concept definition and strategy .how might we..? . crazy 8 in 5 USER JOURNEY imagine the experience . empathy map
DAY 3 STRATEGY PROPOSAL PUBLIC PRESENTATIONS the students presented to the local community . how can the students traduce these insights into an architectural project following the requirements from the university course?
STEP 2 _ INSIGHTS
Translate these insights into a usefull and innovative service / strategy proposition, experiencing a participatory design processes with the main stakeholders getting social touchpoints. stakeholders: . mentors / organizers _ urbanita . participants _ local community leaders
UD UNDERSTAND SD
VALIDATION
TESTING . the value of the strategy participatory design sessions
D DEFINE
DIVERGE
DECIDE
PROTOTYPE
WHAT WE KNOW ABOUT THE DISTRICT . peripheral . discriminated . multietnich . no P.A. presence
WHAT WE DISCOVERED . presence of citizens’ initiatives . no accesible public areas . no open facilities during the night . social barriers / fear for the strangers . old age population
V VALIDATE
THEMES OF INTEREST . SOCIAL INTEGRATION . SENSE OF SECURITY . LACK OF SERVICES
STEP 3 _ SEGNI 3
The strategies set up and the themes of interested are the starting point to formulate a project proposal to regenerate an urban area involving the local community. stakeholders: . mentors / organizers _ urbanita . participants _ local community leaders _ local commercial activities _ SUPERFLUO design studio
UD UNDERSTAND SD
PROTOTYPING
TESTING the project . participatory design sessions
D DEFINE
DIVERGE
DECIDE
PROTOTYPE
VALIDATE
PROGRAM . participatory design / construction sessions with the community . selling of bakery products . possibility to cook your own bakerty products . social events . culinary session
Segni3 THE SOCIAL OVEN FOR TORPIGNATTARA
FEATURES . financial sustainability . environmental friendly . run by the local community association . re-interpretation of traditional bakery products . culinary italian culture . regeneration of a green garden hosting the social oven
IMPLEMENTATION stay tuned...