Sheppard Pratt Health System Annual Report FY15

Celebrating THE LEGACY OF A LEADER dr. steven s. sharfstein ANNUAL REPORT • JULY 2014 - JUNE 2015

SHEPPARD PRATT ANNUAL REPORT JULY 2014 - JUNE 2015

2 Letter from President & CEO

13 Community Support & Education

3 2015 in Review

14 Health System Statistics & Financial Highlights

4 Tribute To Dr. Sharfstein 15 Health System Leadership 6 Improving Efficiency &

& Board of Trustees

Quality of Care

16 Sheppard Pratt’s 7 The Reopening of Our

Footprint in Maryland

Adult Neuropsychiatric Unit

18 The End of An Era: Highlighting 8 Mosaic’s New Integrated

Dr. Sharfstein’s Legacy

Health Care Center

20 Letter from Vice President 10 DBT Infiltrates Programming

of Philanthropy

at Mann RTC

21 Fiscal Year 2015 Donors 12 Special Education Program Updates

29 Paying Homage to Dr. Sharfstein’s Legacy

Core Values & Principles OUR CORE VALUES To Meet a Need - To work toward recovery of health and quality of life for people we serve.

To Lead - To continually seek and create more effective ways to serve individuals.

To Care - To employ the highest standards of professionalism, with compassion, at all times.

To Respect - To recognize and respond to the human dignity of every person.

OUR GUIDING PRINCIPLES Quality - We will meet professional standards in our field and continuously improve all aspects of our work.

Empowerment - We will encourage the autonomy of our consumers and staff using teamwork to achieve

Mission & Values

individualized goals.

Integrity - We will conduct ourselves in an ethical, honest, and forthright manner.

MISSION STATEMENT

Innovation - We will use the expertise of our staff, as well

To improve the quality of life of individuals

as the latest scientific advancements, to create a system

and families by compassionately serving their mental health, addiction, special education, and community support needs.

that is a model for others.

Community - We will work to reduce stigma to increase access to mental health services and to increase awareness of the benefits of treatment.

Learning - We will enhance professional knowledge and

VALUES STATEMENT Since our founding in 1853, Sheppard Pratt Health System has remained loyal to our

skills through inquiry, teaching, learning, and research.

Value - We will assure that the cost of our services reflects their value, and we will operate in a cost-efficient way.

Quaker heritage. The Quaker testimonies of

Safety - We will provide a safe environment for

simplicity, peace, integrity, community, and

consumers, volunteers, staff, and visitors.

equality drive not only our core values, but our guiding principles as well.

Diversity - We will foster an environment that embraces the diversity of all of our constituents.

Charity - We will meet our charitable responsibilities to serve the community and to honor the intent of our donors.

Caring - We will provide all of our services with compassion and sensitivity.

From the President & CEO

such people. My mentor was Bob

as you will have new leadership

at Sheppard Pratt for 30 years.

beginning on July 1, 2016. I want to

He taught me well.

express my sincerest and deepest

Many of you will recall that the Sheppard and Enoch Pratt Hospital, for approximately 100 years, was

thanks to all of you for your help and support.

I would like to especially

mostly a hospital esteemed across

express my appreciation to Byron

the nation for its psychotherapeutic

Forbush, whose leadership and

orientation and long-term care. When

mentorship has been so critical to

I came in 1986, the average length of

my and Sheppard Pratt’s success.

stay was 80 days; today, it is 10 days.

We have been a great team in the

We have gone from 1,000 admissions

reinvention of the hospital and

per year to fill 320 beds to nearly

the health system. On behalf of the

Sheppard Pratt as medical director

10,000 admissions to fill 350 beds.

health system, I’d like to express

and executive vice president at

But in contrast, the Sheppard Pratt

our sincerest gratitude to him.

a time when great change was being

Health System (formerly known as

There will be plenty of

anticipated not only for our

the Sheppard and Enoch Pratt

opportunities prior to July 1 to say

hospital but for psychiatry as well.

Hospital, which was renamed shortly

goodbye, and I hope to have that

My background and training as a

after I became president in 1992) is

opportunity with each and every

community psychiatrist, my intense

much more than a hospital. Today,

one of you.

interest in research in the economics

with 38 locations across Maryland for

of care, and my desire to bring

special education, outpatient

Sheppard Pratt into the 21st century

treatment, telepsychiatry, residential

have been the basis for this longevity.

care, and inpatient services, we are

My success, however, is entirely due

the largest provider of behavioral

to the wonderful people with whom

health care in the state. Sheppard

Steven S. Sharfstein, M.D.

I have had the good fortune to work

Pratt is Maryland’s caring community.

President & CEO,

over the years. The leadership team,

The quality care that we provide,

Sheppard Pratt Health System

trustees, and all the clinicians and

which is nationally recognized,

administrative staff throughout the

sustains us. I am so proud of the work

health system are the bedrock of the

we do day in and day out for the

success that Sheppard Pratt is today.

nearly 70,000 individuals we take

What good fortune to be a leader of

care of each year.

I am a very lucky man.

Nearly 30 years ago, I came to

2

This is my last annual report,

Gibson, who also had been a leader

SHEPPARD PRATT ANNUAL REPORT

Thank you for your continued support.

2015 WAS YET ANOTHER EXCEPTIONALLY SUCCESSFUL YEAR FOR SHEPPARD PRATT HEALTH SYSTEM. We are proud to have been ranked for the 25th consecutive year as one of the nation’s top mental health programs by U.S. News & World Report.

We are also pleased to share that 2015 was another profitable year for the health system, thanks in large part to our fundraising initiatives.

This year, we exceeded all expectations with our Care for Kids Benefit, raising more money than ever before. Our 1st Sheppard Pratt Stride was also extremely successful, allowing us to add a family-friendly walk that fosters employee collaboration to our annual philanthropic events.

Sheppard Pratt employees and friends participating in some of this year’s activities

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Political

Wise

Steady

Visionary

Inspiring Larger than Life

These are just some of the words used to describe Steven S. Sharfstein, M.D., who has served as president and chief executive officer of Sheppard Pratt Health System for nearly 30 years.

Orioles Magic

Brilliant

Fun Approachable

IT

is because of Dr. Sharfstein’s leadership that Sheppard Pratt Health System has remained a pioneer and leader in psychiatric care. Through his vision and ideas, the health system has changed the mental health landscape for the better, created Sheppard Pratt Health System out of the Sheppard and Enoch Pratt Hospital, and expanded our services beyond the increasingly short-term inpatient stay.

Never one to shy away from a controversial issue when it impacts the quality of mental health care, Dr. Sharfstein has maintained a voice and viewpoint on issues such as stigma in mental illness and psychiatry, Scientology, the necessity of reimbursement, gun control, and ethics. This has allowed Sheppard Pratt to remain an advocate and to support the people we serve. It’s hard to believe that this will be the last annual report created under Dr. Sharfstein’s tenure.

While his time as president and CEO is coming to a close, his contributions and the work he has done and

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SHEPPARD PRATT ANNUAL REPORT

will continue to do for behavioral health care and the Sheppard Pratt Health System will live on long after he retires.

Throughout this annual report, we pay tribute to Dr. Sharfstein’s legacy with a CEO Q&A and commentary from other Sheppard Pratt leaders.

WITH DR. SHARFSTEIN

WHAT ARE YOU MOST PROUD OF?

Thank You, Chairman!

W. Byron Forbush II has left his successor, Fred Motz, with very large shoes to fill, as he retires as chairman of the board of trustees at Sheppard Pratt Health System this January 2016. A trustee for 41 years, he has helped to guide the health system from a single hospital in 1974 when he first arrived, to a hospital without walls.

And for that, we could not be more grateful!

Because of his leadership, we have grown into one of the nation’s largest providers of mental health, substance use, and special education services. During his tenure, Byron has been involved with multiple projects, all with the same goal: to tell the story of Sheppard Pratt and to destigmatize mental illness by bringing people together and onto our Towson campus.

Some of his most memorable projects include: • Sending memorabilia to the National Institutes of Health to be included as the only psychiatric hospital in their collection

The quality of care we continue to provide despite challenges. We are a major success story in the behavioral health care sector, one of only a few remaining private psychiatric facilities in the nation.

We have managed to sustain our excellent reputation even as we have faced numerous obstacles presented by a rapidly evolving mental health landscape. As I look back at our accomplishments over the last several decades, it’s hard not to take notice of our collective influence in mental health care. We transformed ourselves, creating Sheppard Pratt Health System out of the Sheppard and Enoch Pratt Hospital, and expanded our services beyond the increasingly short-term inpatient stay, among other accomplishments, to remain a national and local resource and to provide better mental health treatment and care to our patients.

• Creating The Robert W. and Diane E. Gibson Museum of Sheppard Pratt • Developing The Evolution of Mental Health Treatment Panel on the ground floor in Towson • Founding the one-mile walking tour, highlighting historic sites around the Towson campus • Completing Beyond the Gatehouse, which updated the history of Sheppard Pratt A Quaker himself, Byron has ensured that the Quaker traditions and principles that have guided this health system have continued to remain as important as ever. While we will miss Byron’s spirit, dedication, and commitment, we will still be able to seek him out in the archives, as he will remain part of our family as chair emeritus of the board of trustees and archivist.

Dr. Sharfstein with Byron Forbush, chairman of the Board of Trustees, as they cut the ribbon to unveil the Gatehouse renovation project

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Improving Efficiency and Quality of Care OVER THE LAST FIVE YEARS, we have maintained a strong focus on improving our efficiency and quality of care through our Lean initiative, a health system-wide effort to empower employees to identify and solve problems themselves by eliminating waste.

To date, 30 percent of our health system leadership has taken the Lean course, thus providing strong support for improvement activity within our health system.

QUESTION FOR ANTONIO DEPAOLO, PH.D., DIRECTOR OF LEAN TRANSFORMATION

What defines a true leader?

A true leader is one who can leave their position and the organization still continues to have the same success as before he or she left.

Using Lean to reduce aggression and violence on our Adult Psychotic Disorders Unit: This past year, our Adult Psychotic Disorders Unit, which treats patients with psychotic illnesses including schizophrenia, schizoaffective disorder, bipolar disorder, as well as neuropsychiatric disorders, participated in a Lean project to reduce aggression and violence on the unit.

The Problem: The Adult Psychotic Disorders Unit experienced increased aggression due to the health system’s need to serve highly unstable and potentially violent patients while using the least restrictive interventions. The combination of these two dynamic forces created a highly acute environment.

The Solution: Traditionally, when faced with increased aggression, the approach is to react to the crisis of the day. However, the team decided to take a proactive and preventive look at the processes and procedures in place to determine where

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SHEPPARD PRATT ANNUAL REPORT

the opportunities were for improvement.

Through a preventive lens, the investigation helped to pinpoint specific times of the day and specific locations on the unit when aggressive events took place. The data collected on severity, occurrence, and detection suggested that meal time, medication administration time, and free time were high-risk periods that were prone to aggression and were in need of improvement.

The team implemented improvements in assessing risk upon patient admissions, ensuring medications were ready when needed, repositioning staff to improve patientto-patient interactions, and enhancing their approach to de-escalation when a patient becomes agitated. They also utilized the “daily huddle process” to create a “monitor and response” plan to ensure their standard practices are in place and working.

The Results: The results show promise, with a 60 percent reduction in aggressionrelated incidents over the last three months of FY2015.

Meeting a Need with our Adult Neuropsychiatric Unit THE MOST SIGNIFICANT new development in the hospital during the year was the reopening of our seven-bed Adult Neuropsychiatric Unit, which serves adults with complex psychiatric disorders associated with intellectual disability, autism, traumatic brain injury, and other conditions that lie at the interface of psychiatry and neurology.

This new unit, led by Robert Wisner-Carlson, M.D., is the only inpatient unit of its kind in Maryland and one of only a handful in the country to specialize in treating patients with severe psychiatric and behavioral problems.

Because some of the patients are nonverbal, diagnosing and treating mood disorders or other mental illnesses in this population can be difficult.

Finding psychologists and nurses specially trained to treat this patient population’s needs is also a challenge. But meeting a need is the core of what we do at Sheppard Pratt.

QUESTION FOR ROBERT ROCA, M.D., VICE PRESIDENT AND MEDICAL DIRECTOR

What defines a true leader?

True leaders, of course, lead the way; this requires thoroughly understanding the mission and work of the organization and having a vision about how to move the organization into the future. But true leaders also listen very well — to what’s happening in the world around them, to their formal advisors, to their staff at all levels, and especially to the people served by the organization. They allow their vision to be tempered, refined, and perhaps even reoriented by experience and by input from all kinds of sources, so that in the end the mission is honored and the core values sustained, but the organization is transformed into something new and fresh and ready for tomorrow.

WITH DR. SHARFSTEIN

DID LEADERSHIP ALWAYS COME NATURALLY TO YOU? I always wanted to be in charge. I get a lot of pleasure from seeing things emerge in a creative way that helps our mission and enables employees.

Dr. Sharfstein with his wife, Dr. Margaret Sharfstein

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Breaking New Ground AFTER A $4 MILLION RENOVATION, the Steven S. Sharfstein, M.D. Integrated Health Care Center was completed and unveiled in May of this year. The Integrated Health Care Center has allowed Mosaic Community Services to expand its community-based behavioral health care programs and services to even more Baltimore City residents, combining a range of services, including mental health care, addiction treatment, and primary health services, in one facility.

People with mental health problems, on average, die 25 years earlier than the general population largely due to treatable medical conditions. Because of this statistic, Mosaic Community Services has made great strides in moving toward a more integrated care model so that people with mental health and addiction issues can access medical services as well. Mosaic is the only mental health center in the state of Maryland that has developed this type of “all inclusive care” center within a behavioral health setting.

A QUESTION FOR JEFF RICHARDSON, MBA, LCSW-C, EXECUTIVE DIRECTOR OF MOSAIC COMMUNITY SERVICES, INC.

Why was this integrated care center named after Dr. Sharfstein?

I can’t think of anyone who deserves this more. Steve has had a long-standing commitment to community mental health services and has been incredibly supportive of creating both a continuum of care and an integrated care model.

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SHEPPARD PRATT ANNUAL REPORT

QUESTION FOR LYNN FLANIGAN, COMPLIANCE OFFICER & CLINICAL DIRECTOR

What have you learned from working with Dr. Sharfstein?

Clarify your mission and develop a plan to accomplish it while remaining flexible and modifying your plan to accommodate the changing environment. “The only constant in health care is change.”

Dr. Sharfstein leading a meeting in the Board Room

WITH DR. SHARFSTEIN

A Pilot Program for Integrated Care Through our community hospital contract management, we have initiated a pilot for integrated care at North Pavilion, located adjacent to our Towson campus at Greater Baltimore Medical Associates (GBMA) Family Care Associates (FCA) primary care, patientcentered medical home. In June 2015, we began offering psychiatric consultation to the FCA physicians to provide evaluations for referred patients.

WHAT DOES THE FUTURE LOOK LIKE FOR SHEPPARD PRATT HEALTH SYSTEM? We will continue to try to help people near where they live. We will work to become even more of an integrated health care system. Above all else, we will continue to provide the best, most compassionate care to our patients, treating each patient with the dignity and respect they deserve.

SHEPPARD PRATT ANNUAL REPORT

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DBT Infiltrates Programming at Mann RTC

QUESTION FOR TOM GRAHAM, DIRECTOR OF RESIDENTIAL PROGRAMS AND RELATED SCHOOLS

What has been the most significant accomplishment at the health system over the past 30 years?

The movement from being an inpatient psychiatric hospital to also providing a full array of community-based services throughout much of the state of Maryland has been critical to meeting the full range of needs for our patients, residents, and students. It will be even more critical in the future as we move to reimbursement for community success and stability.

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SHEPPARD PRATT ANNUAL REPORT

Dialectical Behavior Therapy (DBT) remained a focus for this fiscal year across the entire health system. Leading the way in the effort to integrate DBT into all of our programming was The Berkeley & Eleanor Mann Residential Treatment Center (Mann RTC). In January, Mann RTC implemented DBT multi-family groups in an effort to enhance family involvement in the program. It began offering a four-group session series for all parents, family members, and/or guardians of youth in its program, and focused on teaching participants DBT skills that they could then practice in the home environment and with their children upon discharge.

DBT skills are also integrated into programming at The Jefferson Residential Program & Day School.

“The reason I choose to use my DBT skills is because I find it helpful in life. I believe I improved because if I was still at home, I would take my anger out on my family and punch holes in the wall. Now, I just use my DBT skills to have a better outcome.”

— PRENTISS E., MANN RTC RESIDENT

In June, the Mann RTC created a DBT Honors program in which eight to 10 residents applied to learn advanced DBT programming. Members of this honors group were singled out for their commitment to treatment and to using their DBT skills both in the program and in the community. As a reward for their commitment, the members of this group are able to participate in specialized outings and groups available only to them.

Finally, in close collaboration with the marketing department, Mann RTC is piloting an Instagram page, managed by staff, as a way to visually model DBT skills in action. The staff post pictures and videos of themselves using DBT skills in their everyday lives so that followers, including other staff, residents, and their families, can see them modeling the effective use of these skills.

CMYK / .eps

FOLLOW US: @MannDBTResources Members of Mann RTC’s DBT committees

WITH DR. SHARFSTEIN

HOW DO YOU ENCOURAGE EMPLOYEES TO EXECUTE THE COMPANY’S MISSION? The people who work in this field are innately very mission-driven. They care about patients and the impact that mental illness can have on the person and their family. My job is to try to harness that passion in a way that leads to the sustainability and success of this institution. It’s my job to make sure our employees are able to do their jobs to the best of their abilities and that we Dr. Sharfstein with Byron Forbush and Jack Kent have a system of support in place to deal with internal and external obstacles. at the 2000 Employee Awards Most people here are as proud of our reputation as I am, and I hope our community can see that.

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The Forbush School at Glyndon Grows Perhaps the biggest highlight during this past school year was the planning and executing of the merger of three of our day school programs.

The Forbush School at Glyndon, The Hannah More School, and The Forbush Therapeutic Preschool at Towson all merged to form a larger school, The Forbush School at Glyndon, with a Glyndon Campus and a Hannah More Campus. The two campuses are a little less than three miles apart, and the programs offer nursery school through grade 8, as well as the autism program on the Glyndon Campus and high school, grades 9-12, on the Hannah More Campus.

Providing Real World, Working Experience for Our Students Another large initiative taken on by the day schools that provide education for students 14 years and older was the development of transition plans beyond classroom education, to provide solid experience in the real world of work. Under the guidance of Vera Roth, CTE (Career & Technology Education) director, all programs began providing transition services, and leveraged and cultivated relationships with local businesses in order to facilitate on-the-job training for our students.

QUESTION FOR JIM TRUSCELLO, DIRECTOR OF DAY SCHOOL PROGRAMS

What has been the most significant accomplishment at the health system over the past 30 years?

In 1985, there was one school, The Forbush School, serving approximately 125 students, 95 of whom were inpatient students and about 25-30 who were day students. Today, there are 650-700 residential and day students served in 12 residential and day schools across Maryland. During this decade, Sheppard Pratt became the single largest provider of private, nonpublic special education services in Maryland (only to be surpassed this last year by the High Roads Schools).

WITH DR. SHARFSTEIN

DESCRIBE AN EXAMPLE OF GROWTH FOR SHEPPARD PRATT HEALTH SYSTEM.

Dr. Sharfstein with Dr. Lily Lignos and Dr. Bob Roca at the 2013 executive holiday party

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SHEPPARD PRATT ANNUAL REPORT

I can give you two examples: 1. We invented a school mission for kids in our day schools and residential treatment centers. 2. Through the acquisition of not-for-profit housing, we acquired and merged community housing for a large number of individuals who now have a life in the community, complete with employment and recreation.

Educating and Supporting Our Community In an effort to educate the community about the services we offer at Sheppard Pratt, as well as to foster greater collaboration and awareness Learning across the health system and continue our pe Co to efforts to destigmatize mental illness, the marketing department launched a quarterly magazine: heal. Each issue of our magazine features a patient story of someone who has PLUS benefited from our services, an interview with an employee across one of our various disciplines, and several articles written by employees highlighting new initiatives, research, or expert opinion.

The publication is distributed to more than 20,000 employees, community members, and professionals each quarter.

While our health system website has continued to evolve into a resource for those not only looking for help, but also searching for information on behavioral health and addiction, it is our social media presence that has truly grown. This past year, we utilized social media as a way to provide valuable information to our community in an accessible and friendly manner. We experienced 30 percent growth on Facebook and 35 percent growth on Twitter. We also added an Instagram account for the Mann RTC to visually capture DBT skills in action. Furthermore, to showcase our experts and share expertise with our community members, we produced and published nearly 20 videos on our YouTube channel.

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Next up? A Sheppard Pratt blog to engage an even broader online audience, as well as an e-newsletter.

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facebook.com/SheppardPratt

@SheppardPratt

youtube.com/user/SheppardPrattHealth

QUESTION FOR JESSICA KAPUSTIN, DIRECTOR OF MARKETING AND PUBLIC RELATIONS

What have you learned from working with Dr. Sharfstein?

In my short time working with Dr. Sharfstein, I’ve learned how important it is to believe in what you do and to have the courage to take risks if they are for the right reasons. Steve is a quiet but dominating presence who is so passionate about this industry. He inspires his leadership team and his employees through his own actions and passion.

Dr. Sharfstein with his wife, Dr. Margaret Sharfstein, at the 2012 NAMI Walk

WITH DR. SHARFSTEIN

WHAT IS YOUR HOPE FOR THE FUTURE? My hope is that we will see a future where mental illness and addiction are no longer stigmatized, where people will feel as comfortable asking for help with a mental disorder as they do with any type of physical disorder. We try to counter this stigma by reaching out to the community, sharing patient stories and experiences, actively engaging with the public and the media as an expert, and ensuring that we are a resource for all people.

SHEPPARD PRATT ANNUAL REPORT

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IN FISCAL YEAR 2015, Sheppard Pratt Health System and its affiliate agencies served more than 77,000 individuals.

HEALTH SYSTEM STATISTICS

FINANCIAL HIGHLIGHTS

For purposes of these statistics, Sheppard Pratt Health

Net revenues increased nearly 4 percent

System includes the Towson and Ellicott City based

in 2015, from $335.7 million to $348.9 million, while

hospitals; outpatient programs; day hospitals; residential

operating income decreased from $11.3 million in

treatment centers; community hospital management

2014 to $7.6 million in 2015. Cash flow from

contracts; and special education schools. Services

operations totaled $18 million in 2015.

provided by the health system’s affiliate agencies are reported separately.

REVENUE COMPARISONS (IN MILLIONS OF DOLLARS)

FY14 FY15

FY15 Inpatient Admissions Inpatient Days Outpatient & Day Hospital Visits RTC Days Assisted Living/Group Home* Student Days General Hospital Professional Services

9,151 103,443 81,846 35,857 6,158 146,160 6,069

*The Retreat/Ruxton House

AFFLIATE AGENCY STATISTICS FY15 Psychiatric Rehabilitation Visits Residential Days Outpatient Visits Vocational Services

290,202 352,169 143,246 38,655

INPATIENT PAYOR MIX BY DAYS

SP Foundation Net Revenue Operating Income

$335.7 $11.3

$348.9 $7.6

AFFILIATE COMPARATIVE NET REVENUE (IN MILLIONS OF DOLLARS)

FY14 FY15

Alliance, Inc. Family Services, Inc. Mosaic Community Services, Inc. Way Station, Inc.

$29.1 $22.3 $33.8 $27.9

$30.0 $22.5 $35.7 $31.4

SPHS STAFF & VOLUNTEERS FY15 Total Employees Total Volunteers Volunteer Hours

2,758 555 109,058

SPHS & AFFILIATES NET REVENUE

BY BUSINESS LINE PSYCHIATRIC REHABILITATION

COMMERCIAL & HMO

40%

MEDICARE

21%

29%

HOSPITAL

46%

SELF-PAY/ OTHER MEDICAID

37% 14

SHEPPARD PRATT ANNUAL REPORT

2%

MANAGED UNITS/ OUTPATIENT/OTHER

2%

RESIDENTIAL

5%

EDUCATION

18%

Sheppard Pratt Health System Leadership OFFICERS AND EXECUTIVE STAFF Steven S. Sharfstein, M.D. President and Chief Executive Officer

Marguerite O. Kelley Vice President, Philanthropy

Ernestine Cosby, R.N. Vice President and Chief Nursing Officer

Gerald A. Noll Vice President and Chief Financial Officer

Catherine Doughty Vice President, Human Resources

Robert Roca, M.D. Vice President, Medical Affairs

Bonnie Katz Vice President, Business Development and Support Operations

Scott Rose Assistant to President for Affiliate Programs

Top row (from left): Catherine Doughty, Marguerite Kelley, Ernestine Cosby, R.N., and Gerald A. Noll; Bottom row (from left): Robert Roca, M.D., Steven S. Sharfstein, M.D., and Bonnie Katz; Not pictured: Scott Rose

BOARD OF TRUSTEES Margaret Allen Emile A. Bendit, M.D. S. Winfield Cain Penelope Cordish Susan Fenimore W. Byron Forbush, Ed.D.

Laura Gamble Alan Gamse Philip H. Grantham Bob Hamilton H. Thomas Howell Kenneth Jones

Norma Peden Killebrew Charles E. Knudsen Brian Le Gette William Morton The Honorable J. Frederick Motz

Robert Schaftel Gail L. Shawe Alfred Singer Gary Talles Susan Gay Williams Pamela P. Young, Ph.D.

BOARD OF DIRECTORS OF THE AFFILIATE AGENCIES OF SHEPPARD PRATT Alliance, Inc.

Family Services, Inc.

Cathy Doughty, SPHR, SHRM-SCP Charlotte Exner, Ph.D. Joseph Flack Kayleen L. Fischer Andrea R. Gauld, PharmD BCPS Philip H. Grantham Daniel Grieves Claudia Harding Thomas D. Hess Bonnie Katz Richard A. Lamond William A. McComas Andrew J. Parker (AJ), CPA Jacqueline Stone, Ph.D., P.T. Deloran L. C. Wilson, M.D.

Crystal E. Barnes Roxanne Dryden-Edwards, M.D. Diane M. Ennist, J.D., SVP Darryck L. Farmer Sr. Leslie J. Graham Suzanne J. Harvey Carol Hayes Marguerite Kelley Mitchell J. Lahr Danielle LaSure-Bryant Nelson LeRoy Justin Luecking Joseph N. McBride R. Manny Montero, Esq. Gerald A. Noll William A Reinsch Ronald C. Rivlin Marie Schram Steven S. Sharfstein, M.D. Angel Toledo-Lopez Peggy Van Ness Adona Wimberly, Ph.D. Dionne Wright-Thompson

Mosaic Community Services, Inc. Babette Bierman Ellen Callegary, Esq. Brent Dailey Thomas Graham Alton Knight Michael LaViña Alicia Lucksted Mark McGlone Michael Schuck Kathy Sharman Rob Williams Crystal Willoughby Pamela Young, Ph.D.

Way Station, Inc. Bethamy Beam Charisa Billigmeier John Carnell Elliott Dickler Lindsay Hardesty William L. Haugh, Jr. Frederic Hinze Martha Kirkland Robert Kresslein James O’Conor Connie Pauley Richard Seidel David Weiss Andrew L. Woolard

SHEPPARD PRATT ANNUAL REPORT

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ALLEGANY GARRETT

1

22

Sheppard Pratt: A Statewide Resource Sheppard Pratt is a statewide resource, providing comprehensive care throughout Maryland.

ALLEGANY COUNTY 1.

The Jefferson School at Finan Center

ANNE ARUNDEL COUNTY 2. The Forbush School at Anne Arundel 3. Hannah More at Millersville Elementary School 4. Hannah More at Severn River Middle School 5. Hannah More at Severna

12. The Forbush School at Glyndon — Hannah More Campus

GARRETT COUNTY 22. Telepsychiatry Clinics

13. The Mann Residential Treatment Center 14. Mosaic — Catonsville, Dundalk, Northwest, Timonium 15. The Retreat at Sheppard Pratt 16. Ruxton House CAROLINE COUNTY 17. Telepsychiatry Clinic

HARFORD COUNTY 23. Alliance — Bel Air and Belcamp 24. Harford County Mobile Crisis Team — Bel Air HOWARD COUNTY 25. Sheppard Pratt at Ellicott City 26. Way Station at Howard County

Park High School CARROLL COUNTY BALTIMORE CITY 6. Mosaic — at North Baltimore Center

18. Mosaic — Granite House, Westminster

MONTGOMERY COUNTY 27. Family Services — Gaithersburg

BALTIMORE COUNTY 7.

Sheppard & Enoch Pratt Hospital

8. Sheppard Pratt at GBMC 9. Alliance 10. The Forbush School at Glyndon 11. The Forbush School at Hunt Valley

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SHEPPARD PRATT ANNUAL REPORT

CECIL COUNTY 19. Telepsychiatry Clinics FREDERICK COUNTY 20. The Jefferson Residential Program & Day School 21. Way Station

28. The Forbush School at Oakmont Upper School 29. The Frost School PRINCE GEORGE’S COUNTY 30. The Forbush School at Prince George’s County

WASHINGTON 31

7 CARROLL

FREDERICK 20

8

HARFORD

BALTIMORE

18

21

9

10

11

12

13

14

23

24

CECIL 19

15 16

BALTIMORE CITY

HOWARD 25

6

26

KENT

MONTGOMERY 27

28

29

ANNE ARUNDEL

PRINCE GEORGE’S

2

3

4

5

QUEEN ANNE’S

30

17 TALBOT

CALVERT

CHARLES

ST. MARY’S WASHINGTON COUNTY

CAROLINE

DORCHESTER

32

33

WICOMICO

31. Way Station — Turning Point WICOMICO COUNTY 32. Sheppard Pratt at Peninsula Regional Medical Center

SOMERSET

34 WORCESTER

33. Telepsychiatry Clinics WORCESTER COUNTY 34. Telepsychiatry Clinics

SHEPPARD PRATT ANNUAL REPORT

17

1986 Dr. Sharfstein hired as VP/medical director

CELEBRATING A LEADER’S LEGACY

1986-2016

A look at some of the important milestones Dr. Sharfstein has achieved during his tenure.

1987 Mt. Airy and Weinberg Houses open on Towson campus as therapeutic housing programs

2009 The Forbush School relocates to Glyndon and is renamed The Forbush School at Glyndon

The Forbush School at Glyndon

Dr. Sharfstein is appointed to the Board of Commissioners of the Joint Commission

2008 The Forbush School at Hunt Valley opens Textbook of Hospital Psychiatry, edited by Dr. Sharfstein, is published

The Forbush School at Hunt Valley

2011 Crisis Walk-In Clinic (CWIC) is established

2010 Lean initiative is launched to promote improvement and innovation

1992

1998

Dr. Sharfstein selected as 5th president of SPHS since 1891

The Berkeley & Eleanor Mann Residential Treatment Center opens

1996 The Jefferson School & Residential Treatment Center opens

Trauma Disorders Program is created Sheppard & Enoch Pratt Hospital transitions to Sheppard Pratt Health System

Family Services becomes an affiliate

Mann Residential Treatment Center

Dr. Sharfstein appointed to the White House Commission on Consumer Protection and Quality in the Health Care Industry

1995

1997

Dr. Sharfstein created community-based affiliate agency structure with Dulaney Station, later called Mosaic Community Services

The Forbush Therapeutic Preschool opens on Towson campus Way Station becomes an affiliate Neuropsychiatry Outpatient Program is created Residency programs at SPHS and University of Maryland merged

2005 The Center for Eating Disorders at Sheppard Pratt opens Dr. Sharfstein elected as APA president

2003

The Harry & Jeannette Weinberg Building opens on Towson campus

The Frost School is acquired

Weinberg Building

2004

2002

SPHS launches clinical telepsychiatry services

The Retreat at Sheppard Pratt opens

The Forbush Therapeutic Preschool

1999 Sheppard Pratt partners with Frederick Regional Health System to create Behavioral Health Partners of Frederick

Acquisition of Taylor Manor Hospital, which becomes Sheppard Pratt at Ellicott City The Retreat

2014 Sheppard Pratt-Lieber Research Institute formed

June 2016 Dr. Sharfstein retires

2012

2015

Ruxton House opens

Mosaic opens the Steven S. Sharfstein, M.D. Integrated Health Care Center

Alliance becomes affiliate Hannah More School is acquired Ruxton House

You give. They heal.

CENTERED ON CARE

Letter from Vice President of Philanthropy

A history of steady growth

DEAR FRIENDS: Did you know that charitable giving can improve mood, enhance physical health, and increase life expectancy?

Studies have shown that being philanthropic has a way of amplifying several different happiness chemicals in the brain. We are so grateful that our donors choose to bless us with their generosity and hope that they too can experience the mental and physical benefits of being philanthropic.

Because of our donors, Sheppard Pratt Health System raised $24.5 million, with $6.8 million in private donations and $17.7 million in government awards last fiscal year. Initiatives receiving significant support included charity care, integrated health, research, special education, substance use treatment, supported housing, telepsychiatry, and workforce development.

Of special note, we received a $2 million donation from Mildred Kern, the largest individual donation to the health system since our doors opened in 1891. For more than a century, the largest donation to mental health and the health system came from Enoch Pratt, who donated $1.6 million in 1896.

REVENUE

1986: $34.2M / 2015: $349M

BEDS

1986: 320 / 2015: 350

INPATIENT ADMISSIONS

1986: 1,000 / 2015: nearly 10,000

LOCATIONS

1986: 2 / 2015: 38

WITH DR. SHARFSTEIN

WHAT ADVICE WOULD YOU GIVE TO OTHERS? Love what you do, not what you want to be. Care about the people who work for you.

AVG. LENGTH OF STAY

1986: 80 days / 2015: 10 days

20

SHEPPARD PRATT ANNUAL REPORT

Mildred’s donation will support child and adolescent programs with the intent to improve opportunities for children in need.

Our 2015 Care for Kids Benefit was another record-breaker and raised nearly $315,000 for our Care for Kids Fund. The event at the Four Seasons Hotel Baltimore featured gorgeous views, delicious food, a program highlighting our residential treatment centers, and fabulous disco music. Tickets sold out before the invitations were mailed, so be sure to save the date for our 2016 gala on Saturday, April 2.

Additionally, we created another fundraising event in 2014 with the 1st Sheppard Pratt Stride, a familyfriendly, one-mile walk. The Stride was more of a success than we could have imagined, as it allowed us to connect with more than 500 new donors. Additionally, almost 90 percent of our participants were employeerelated. We raised more than $43,000 for the Patient Care Fund through the 1st Stride and are looking forward to turning this into an annual event.

We also welcomed seven new members to our Gatehouse Society, which recognizes in perpetuity those who have made extraordinary contributions in support of Sheppard Pratt. Donors are eligible to join once they have made cumulative gifts of $10,000 or more. Within the Gatehouse Society, we had 13 members who moved to a new membership level representing an increased philanthropic commitment.

On the following pages, we acknowledge the many donors who

have contributed to Sheppard Pratt Health System during the past fiscal year. We are very thankful for the impact that our loyal and generous supporters make in helping us to provide compassionate care to the people we serve.

Most sincerely,

Marguerite O. Kelley, CFRE Vice President of Philanthropy

QUESTION FOR MARGUERITE KELLEY, VICE PRESIDENT, PHILANTHROPY

To you, what defines a true leader?

True leaders have integrity, and it is the very core of their influence.

Living the values they profess to believe is what gives them credibility and allows others to place trust in them. I am continually inspired by Steve’s commitment to doing everything he can to make sure that people struggling with mental illness are not isolated and stigmatized.

Thank You. To every person and organization listed below and on the following pages, thank you. You’ve made a difference in the lives of the people we serve. Your donations help our patients and students receive the compassionate care they need to heal and return to their lives.

ANNUAL GIVING CIRCLE OF FRIENDS New Pledges & Gifts July 1, 2014 – June 30, 2015 POWER PLANT CLUB Annual Support of $1,000 or More Anonymous (10) 3W Cleaning Services, LLC Allegeant, LLC Ms. Margaret Allen and Mr. Philip Perkins Allied Telephone and Data Corporation Aon Arbor Dog Fund Dr. and Mrs. Neal Aronson David and Deborah Astrove Ausherman Family Foundation Beth Babikow Bank of America Merrill Lynch Mr. and Mrs. Edward H. Berge, Jr.

Mr. and Mrs. Blake Cordish

Jordan and Sarah Hymowitz, Craig and

Corporate Office Properties Trust

Critical Systems by Schneider Electric

Ironmark

CTS Services

Kenneth and Linda Jones

Alma E. Dade

Kassolis Family Foundation

Daft-McCune-Walker, Inc.

Marguerite and Jamie Kelley

Mr. and Mrs. David A. Dannenfelser

Kelly and Associates Insurance Group

DeCosta Construction Specialties

John J. (Jack) Kent, Jr. and Ernie Kent

The Family of Kathryn Hill DeTurck

Evelyn Feldman* and Mildred Kern*

Shelley and Peter Donald Dunbar Armored, Inc. Earth Security Electronics, Inc. Mr. Gerald Eichner Electrico, Inc. Family Foundation, Inc. Ms. Susan Fenimore Mr. Robert E. Finfer First Potomac Realty Trust Dr. and Mrs. W. Byron Forbush Mr. and Mrs. Francis P. Galletti

Alexa Hymowitz & Family

Pedie and Bob Killebrew Patricia and Donald Kirk Audrey S. Knewstub Foundation Chuck and Ellen Knudsen Dr. and Mrs. George Kolodner KPMG LLP Margo Kraftson The Lagemann Foundation Mr. Edward Landry Leonard Paper Company Mr. and Mrs. Keith Lewis Mr. and Mrs. Wayne H. Lingafelter

The Lois and Irving Blum Foundation

Gamble Gillison Family Fund

Brown, Goldstein & Levy, LLP

Barbara and Alan Gamse

Brown Advisory

GBMC HealthCare System

Lorraine* and Winfield Cain

Mr. and Mrs. Philip H. Grantham

Marshall Craft Associates, Inc.

The Campbell Foundation, Inc.

Dr. and Mrs. Robert Hamilton

Chris and Jade McArdle

CannonDesign

Thomas D. Hess

McCormick & Company, Inc.

CareFirst BlueCross BlueShield

Frederic F. Hinze and Georgia C. Coleman

Mercer Investment Management

Causey Contracting, Inc.

The David and Barbara B. Hirschhorn

MGH, Inc.

The Center for Eating Disorders, P.A.

Foundation

John and Elizabeth Miklos

Centric Business Systems

Sheldon K. Hooper

Mr. Matthew D. Miller and Mr. Myles W. Miller

CTI

Mr. H. Thomas Howell* and

Morgan-Keller Construction

Penelope Cordish

Diana and Fred Motz

Mrs. Aliceann Howell

M&T Bank MacKenzie Commercial Real

Estate Services, LLC

“Thank you for helping me to find purpose in my life again.”

Taylor Foundation, Inc.

Ms. Marjan Naghavi

Transamerica Retirement Solutions

Marina Nikhinson and Brian Wasserman

Mr. and Mrs. Edward J. Trojan

Mr. and Mrs.* James P. O’Conor

Frederick and Amey Upton

Drew A. Pate, M.D.

Frederick S. Upton Foundation

Steve and Terri Raeder

Stephen E. Upton &

Reisterstown Lions Club

Elizabeth Vial Upton

Meghan and Matthew Richards

Charitable Lead Trust

Jeffrey and Mary Lee Richardson

Venable Foundation, Inc.

Robert P. Roca, M.D. and Breon Gilleran, M.F.A.

VSC Fire & Security

Ms. Sharon McCall Ross

Susan B. Wait, M.D.

Mr. and Mrs. Benjamin Schapiro

Mr. and Mrs. David F. Wallace

Mrs. Marcia Ann S. Scrimger

Mr. and Mrs. Andrew J. Walter & Family

Veena Shashidharan, M.D.

Dr. and Mrs. J. Ken Walters

Alfred L. Singer

WB Mason

Ms. Karen L. Spence

Jean and Gordon Wells & Family

Dr. and Mrs. Alan Tapper

The Wilbur Family

Ms. Pat A. Toth

Mount Vernon Associates, Inc.

Gay and Jud Williams

James J. Truscello

Marguerite Mugge and Michael Gill

A.A. Windesheim Charitable Foundation

Crystal Watkins, M.D., Ph.D.

Oakwood Construction Services, LLC

Pamela P. Young, Ph.D.

Mr. and Mrs. Marc M. Winner

— Crystal, former patient

Robert W. Wisner-Carlson, M.D.

Pat Pinkerton and Art Wieland PNC Foundation Prime, Buchholz & Associates, Inc. Riggs, Counselman, Michaels & Downes, Inc. Mrs. Sally Rooney Donald R. Ross, M.D. and Eileen K. Steinberger, M.D. Ruppert Landscape Mr. and Mrs. Sheldon Sandler SC&H Group Marilyn and Robert Schaftel Goldwin I. Smith, Nancy Schiffer, and Grant and Amelia Howerton Barbara and Sigmund Shapiro Jacob S. Shapiro Foundation, Jane and Stanley Rodbell & James R. Shapiro Margaret and Steven Sharfstein Gail and Stephen Shawe Earle & Annette Shawe Family Foundation Shawe & Rosenthal LLP Sheppard Pratt Auxiliary Sheppard Pratt Physicians, P.A. Siemens Industry, Inc. Julie Moss Silver Skyline Technology Solutions Ms. Claire M. Smith Mr. Edward F. Snyder Sodexo Health Care Spears/Votta & Associates, Inc. John and Peggy Steele Agnita M. Stine Schreiber Foundation, Inc. Mr. and Mrs. Michael Strouse SunTrust Bank T. Rowe Price Gary and Susan Talles

22

SHEPPARD PRATT ANNUAL REPORT

CASINO CLUB Annual Support of $500 - $999 Anonymous (3) Jeffrey and Mary Jane Alperin Barton Malow Foundation Donald and Janet Boardman Family Fund Susan and Robert Bodansky Central Roofing & Siding Co. Nancy B. and Howard K. Cohen The Community Foundation of Frederick County Mrs. Lorraine Condon Ernestine Y. Cosby, APRN, BC Ms. Sandra Douglass Ms. Cathy Field Norman and Kathleen Forbush Thomas N. Franklin, M.D. and Mrs. Kimberly U. Franklin, M.A. Frederick Mutual Insurance Company Sam E. and Sheila Giller Glyndon United Methodist Church Billy and Gayle Greenberg Iliff, Meredith, Wildberger & Brennan, PC Bluma F. Jed Jessica and Howard Kapustin Bonnie and David Katz The Kremen Family Margo Lauterbach, M.D. Dr. and Mrs. Paul D. Livelli Burton H. Lohnes, Ph.D. Mrs. Karen McGovern Ms. Maureen McGuire Michelle M. Middleton Diane Howell Mitchell MobilexUSA Dr. Ellen Mongan

Dr. Sally Wood Ms. Bonnie Yeoumans WINDY BRAE CLUB Annual Support of $250 - $499 Anonymous (3) Mr. Romulo A. Aromin, Jr. Mr. Frank E. Barnes Leslie H. Baugh, M.D. The Bendit Family Foundation Dr. John Boronow and Adrienne Kols Ms. Michele L. Brill Ms. Ellen Brown Ms. Diann L. Butler Mrs. Lynn Canterbury John and Sue Carnell Comm-Tronics, Inc. Kathi and Alan Danielson Mr. Roger Davis Mr. James A. Dunbar and Ms. Kathleen O. Gavin Mr. Joel D. Fedder* and Mrs. Ellen S. Fedder FiberPlus, Inc. David and Sheila Fox F. Paul Galeone Photographers, Inc. Ms. Kathryn Gatzke Gray and Son, Inc. Sandra Hittman Rick and Taber Hook Bruce and Annette Ingerman Jodi L. King, Ed.D. Marilyn R. Lasecki Mr. and Mrs. Andrew D. Levy Mr. Drew McCoy and Ms. Amy Aquino Ms. Allison McIntosh

Albert H. Michaels, Jr.

Mr. and Mrs. Anthony Bynum

Mrs. Ann H. Kahan

Michael’s Cafe

Calvert Hall College

Daniel W. Kakuska, M.D.

William and Sandra Morton

Ms. Natanya Cambridge

Ms. Wendi Kapustin

Kelly Dodge and Family

Dr. Tess Carpenter

Ms. Lisa D. Katz

Ms. Chris Phillips

Chamber of Commerce -

Mr. Jeff Keehn

Ms. Donna Price

Reisterstown, Owings Mills, Glyndon

Mr. James T. Kelley, Jr.

Miles S. Quaytman, M.D.

Suzanne F. Cohen

Ms. Virginia A. Kerth

Mr. Mark Rapaport

Ms. Abbie L. Cornblatt

Connie Kirchner

Ms. Danielle M. Rembert

Ms. Carol E. Daley

Ms. Randi Klein

Ms. Linda Robbins

Mr. Abayomi Davies

Mr. and Mrs. Robert A. Lagas

Scott Rose and Mary Elizabeth Austin

Mr. Joseph D’Eugenio

Ms. Melissa J. Lala

Briana Snyder and Derek Potter

DMR Inc. Easy Pawn

Richard and Kathleen Lamond

Ms. Nicole D. Stuckey

Ms. Kellie J. Doherty

Mr. Robert Lasky

Mr. Darby M. Subotich

Mr. and Mrs. Thomas A. Drucker

Dr. Kiely Law

United Concordia

Mr. and Mrs. R. Franklin Dulin

Mr. Jon Leong

Nanny and Jack Warren

Dr. Carolyn Ericson

Ms. Virginia M. Levickas

Mr. Robert Wieder

Miss Sandra K. Eyler

Ms. Susan Leviton

David and Andrea Yepsen

Dr. Iris Fadlon

Richard J. Loewenstein, M.D.

Mr. Arnold Zimmerman

Ferguson Corp. Automotive Services

Mr. Jeremy E. Lucero

Dr. Rolfe B. Finn

Ms. Alicia Lucksted

Ms. Iris E. Fisher

Mr. Samuel A. Macatee

Ms. Kathleen Flannery

Magellan Rx Management

Anonymous (5)

Bernard and Ann Flynn

Ms. Shirley Mattheis

Mr. and Mrs. John J. Ahern

Robert and Susan Foord

Ms. Rae Meneses-Sheets

AHOLD Financial Services

Mr. and Mrs. John Fox

Portraits on the Way

Ms. Elizabeth Allen

Franklin Gelzer

Waqar Mohmand, M.D.

Andrew Gergely, M.D.

Sharon K. Moore, M.D.

Dr. James J. Gibbs* and Mrs. Betty Gibbs

Mr. and Mrs. Nicholas Moore

MT. AIRY CLUB Annual Support of $100 - $249

Amazon Smile Foundation Yeshitila and Peggy Araya Mrs. Patricia Arkuszeski Patricia A. Assan, M.D. Ms. Mary Azrael Mr. Maurice Bachawati Mr. and Mrs. Thomas H. G. Bailliere Ms. Laura Bankeroff Karyn and Kenneth Bauer The Baxter Family Dr. Lisa Beasley and Mr. Robert Kearney Mr. John P. Biggs

Mr. and Mrs. John B. Gillett Lisa and Michael Gingrich Lorraine and Fitzgeral Goodridge Mr. David G. Greeno Dr. Alisa Gutman Mr. Jonnel Hector Mr. and Mrs. Thomas D. Heiken Dale and Marie Hess Mrs. Kara E. Hildebrandt Mr. and Mrs. Joseph T. Holahan Paula C. Hollinger

Ms. Patricia H. Blanchard

Dr. Evangelia Houlaki-Lignos

Mr. James D. Blum

Mr. and Mrs. Gary Ignatowski

Ms. Claudia R. Bowen

Mr. Graham Johnson

Deahna and Jason Brockman

Mrs. Venetta Jones

Mrs. Gina R. Burcham

Jones Advisory, LLC

“I was so worried about clothes and food that I haven’t had time to worry about my illness. This [support from philanthropy] truly helps.”

— Manny, former patient

SHEPPARD PRATT ANNUAL REPORT

23

Mrs. Cynthia A. Moran

Mr. and Mrs. John Shirk

The Harry & Jeanette Weinberg Foundation

Mosaic Community Services

Mr. and Mrs. Robert W. Spencer

Jean and Gordon Wells & Family

Mr. and Mrs. David R. Nanney

Edward Steinhouse

The Whiting-Turner Contracting Co.

Mr. and Mrs. Gerald Noll

Mr. Leroy A. Thomas

Jeff and Linda Norris

Melissa Thompson, CTRS

Mr. Glynn I. Owens

Mr. and Mrs. Peter Tittle

The Park School of Baltimore

TODS Total Landscape Services, Inc.

PBI Restoration Resources

Mr. David S. Toft

Wendy and Charles Phillips

Dr. and Mrs. Kevin Tomany

Rt. Rev. Craig Phillips

Jane Trainis

Miss Ashley Phippin

Ms. Autumn Van Ord

Ms. Caitlin A. Pluhar Ms. Anita M. Poloway Mr. and Mrs. Arnold H. Quint Dr. Jonas Rappeport Linda L. Reedy Dr. Monette Regalado Mr. Mark Reynolds Ms. Jaye Richardson Ms. Gail Z. Richert Dr. and Mrs. Napoleon Roux Mr. and Mrs. Bill Saffren Carolyn W. Sanger Mr. and Mrs. Albert M. Scrimger Mr. Dale A. Scrimger Merle and Steve Seigel

Michael and Janet Vermehren-Shepler Drs. Samson and Meena Vimalananda Mrs. Nancy B. Wait

ENOCH PRATT SOCIETY

Cumulative Support of $500,000 - $999,999 CareFirst BlueCross BlueShield The Lagemann Foundation The Estate of Parsons Newman Sheppard Pratt Auxiliary U.S. Department of Labor The Estate of Wilhelmina Hahn Waidner Women’s Hospital Foundation

Ms. Judy Wait Antzis Union Memorial Hospital - Cath Lab staff Mr. and Mrs. Jeffrey B. Williams

PRESIDENT’S SOCIETY Cumulative Support of $250,000 - $499,999

Mr. Bolling B. Willse

Anonymous (2)

Gigi and Bob Wirtz

The Abell Foundation

Ms. Tamara Wright

The Jacob and Hilda Blaustein

Yueqing and Ying Xie

Foundation, Inc.

Ms. Danielle K. Yearick

Alice D. Burke*

Mrs. Janet Yoder

The Estate of Ruth Corbett

Mrs. Leslie Zeid

Dalio Foundation, Inc.

Mrs. Lynn Zerbib

Mr. Hal Donofrio

Ms. Maureen Zorndorf

Health Resources and Services Administration (HRSA) Harley W. Howell Charitable Foundation

GATEHOUSE SOCIETY

“I love listening to music on headphones.

It calms me when I feel anxious.”

— Alex, student

The Gatehouse Society recognizes in perpetuity those who have made contributions totaling $10,000 or more to Sheppard Pratt. Listed are members as of June 30, 2015.

MOSES SHEPPARD SOCIETY Cumulative Support of $1 Million or More

Joseph & Harvey Meyerhoff Family Charitable Funds Mr. and Mrs. William Nicholson*/ The Estate of Mary Elizabeth Zumstein

France-Merrick Foundation

CHARTER SOCIETY

Evelyn Feldman* and Mildred Kern*

Cumulative Support of $100,000 - $249,999 Anonymous (4) Allied Telephone and Data Corporation ARAMARK Corporation Bank of America Merrill Lynch Mr. and Mrs. Edward H. Berge, Jr.

Rollins-Luetkemeyer Foundation, Inc. The State of Maryland The Leonard and Helen R. Stulman Charitable Foundation

SHEPPARD PRATT ANNUAL REPORT

Foundation, Inc. The Kresge Foundation

The Nicholson Foundation

The Stanley Medical Research Institute

24

Elayne and Benno Hurwitz Family

Lois & Irving Blum Foundation, Inc.

Frederick News Post

Brown Advisory

GBMC HealthCare System

Lorraine* and Winfield Cain

Dr. Robert* and Mrs. Diane Gibson

The Center for Eating Disorders, P.A.

Philip L. Graham Fund

Nancy B. and Howard K. Cohen

Mr. I. H. Hammerman, II* and

Constellation Energy

Mrs. Lois Hammerman

The Charles Crane Family Foundation

Mrs. Howard Head

Timothy R. and Joyce Hearn

Hittman Family Foundation

Heery International, Inc.

The Estate of John and Dora Kerr

Dale and Marie Hess

Pedie and Bob Killebrew

Hoffberger Foundation, Inc.

Bernt and Maria Killingstad

Mr. H. Thomas Howell* and

Patricia and Donald Kirk

Mrs. Aliceann Howell

Legg Mason & Co., LLC

The Abraham & Ruth Krieger Family

Lord Baltimore Capital Corporation

Zanvyl and Isabelle Krieger Fund Mrs. Donald S. Levinson

M&T Bank The Estate of Eleanor R. and W. Berkeley Mann

Lewis Contractors

The Estate of Helen B. McAllister

Jack Luetkemeyer

Montgomery County Office of the

Louise D. and Morton J. Macks Family Foundation The Leroy M. Merritt Charitable Trust The Mirmiran Foundation

County Executive Diana and Fred Motz The Thomas F. & Clementine L. Mullan Foundation, Inc.

Morgan-Keller Construction

Mr. and Mrs. George K. Reynolds, III

Oakwood Construction Services, LLC

Riggs, Counselman, Michaels & Downes, Inc.

Lila E. O’Meara

The Henry & Ruth Blaustein Rosenberg

The Estate of Ms. Ruth T. Ravenel

— Tyra, patient

KPMG LLP

Marion I. & Henry J. Knott Foundation, Inc. Foundation

“Thank you for the coloring books, music, and stuffed animals.

They help me to cope with my depression.”

Foundation

Mr. and Mrs. Francis P. Galletti Barbara and Alan Gamse W. R. Grace & Company The Harry Greenstein Memorial Award Ms. Joan S. Harris Mr. and Mrs.* Charles Hathaway HDR Architecture, Inc. The Sylvan C. Herman Foundation, Inc. Frederic F. Hinze and Georgia C. Coleman The David and Barbara B. Hirschhorn Foundation The Emmert Hobbs Foundation, Inc. Mr. Samuel Hopkins* and Mrs. Anne D. Hopkins

Marvin Schapiro Family Foundation, Inc.

The Rouse Company Foundation

Drs. Margaret and Steven Sharfstein

Marjorie F. Scott

Gail and Stephen Shawe

Semmes, Bowen & Semmes, P.C.

Ironmark

Earle & Annette Shawe Family Foundation

Siemens Industry, Inc.

Mr. and Mrs. Mark K. Joseph

Julie Moss Silver

The Estate of Marvel Elizabeth Steven

Kassolis Family Foundation

Taylor Foundation, Inc./Bruce T. Taylor, M.D.

SunTrust Bank

Ewing Marion Kauffman Foundation

Toys “R” Us Children’s Fund

Tzedakah Foundation

John J. (Jack) Kent, Jr. and Ernie Kent

Verizon Foundation

Venable LLP

Annabella and Peter Lapera

Roger and Xandy Waesche

The Wilbur Family

Willard Lennox & Family

Philip Franklin Wagley, M.D.*

Thomas Wilson Sanitarium for

Leonard Paper Company

Mr. and Mrs. Andrew J. Walter & Family Karen Wendell and Doyle Skeels

Children of Baltimore City A.A. Windesheim Charitable Foundation

Jordan and Sarah Hymowitz, Craig and Alexa Hymowitz & Family

Richard J. Loewenstein, M.D. Burton H. Lohnes, Ph.D. Michael G. Mann Fund for Children

FRIENDS SOCIETY Cumulative Support of $50,000 - $99,999 Anonymous (5) Allegeant, LLC William G. Baker, Jr. Memorial Fund The Herbert Bearman Foundation, Inc. The Bendit Family Foundation The Campbell Foundation, Inc. The Estate of Patricia Castillo The Charlesmead Foundation Colliers International Baltimore Corporate Office Properties Trust The Estate of Laura DuPont Electrico, Inc. Dr. and Mrs. W. Byron Forbush

TOWER SOCIETY Cumulative Support of $25,000 - $49,999 Anonymous (7) 3W Cleaning Services, LLC Aon Bancroft Foundation Mrs. Erin Becker Bruce and Polly Behrens The Black & Decker Corporation John and Sue Carnell The W.D. ‘Pete’ Class Foundation, Ltd. Daft-McCune-Walker, Inc. The Family of Kathryn Hill DeTurck The Estate of Dorothy S. Fuller Gallagher, Evelius & Jones, LLP

John and Elizabeth Miklos Mr. and Mrs. Frederick O. Mitchell Mount Vernon Associates, Inc. Natural Concerns, Inc. Mr. and Mrs.* James P. O’Conor Mr. and Mrs. James D. Peacock Pat Pinkerton and Art Wieland PNC Bank D. Brent Pogue Procter & Gamble Cosmetics Foundation, Inc. Provident Bank of Maryland Alison and Arnold Richman Robert P. Roca, M.D. and Breon Gilleran, M.F.A.

SHEPPARD PRATT ANNUAL REPORT

25

Phyllis L. & Leonard J. Attman Foundation

“Thank you for making me feel cared for over this holiday season.”

— James, former patient

Chuck and Ellen Knudsen

The Baltimore Life Companies

Jeffrey and Harriet Legum

Baltimore Sun Charities

The Family of Benjamin and

M. Nelson Barnes & Sons, Inc.

Fannie Levine

Dr. Leonard P. Berger

Morton & Sophia Macht Foundation

Mr. John P. Boogher*

MacKenzie Commercial Real

Dr. John Boronow and Adrienne Kols

Estate Services, LLC

C & H Mechanical Corporation

Barbara and Richard Magid

Dr. and Mrs. Jorge Camacho

Manekin LLC

Edmund J. Cashman, Jr.* and

Harold and Francine, Brigitte and

Susan Cashman The Community Foundation of Frederick County Christine and Nick Constantinides

Donald Manekin Families Marshall Craft Associates, Inc. Dr. Marsden McGuire and Mary E. O’Byrne

Esther L. Cooperman

Merrill Lynch & Co. Foundation, Inc.

Dr. Penelope Cordish

The Harvey M. and Lyn P. Meyerhoff

Mr. George A. Roche

Ernestine Y. Cosby, APRN, BC

Sally A. Rooney

William M. and Julie E. Cox

MGH, Inc.

The Ben and Esther Rosenbloom

Critical Systems by Schneider Electric

Middendorf Foundation, Inc.

David C. and Sarah M. Daneker

Miles & Stockbridge PC

Mr. and Mrs. Alonzo G. Decker, Jr.*

Mr. Matthew D. Miller and

Foundation Donald R. Ross, M.D. and Eileen K. Steinberger, M.D.

Delaplaine Foundation, Inc.

Fund, Inc.

Mr. Myles W. Miller

Mr. and Mrs. William M. Saterlie

Mr.* and Mrs. J. Howard Eager, III

Marilyn and Robert Schaftel

Michael V. Edelstein, M.D.*

Marvin S. Schapiro & Family

Evapco, Inc.

The Family of Walter Patton

I. D. Shapiro*

Farmers & Mechanics Bank

Miss Joan M. Pristas*

Jacob S. Shapiro Foundation, Jane and

FCNB Bank

Diana L. Ramsay and Michael Greene

Joel D.* and Ellen S. Fedder

Richardson, Myers & Donofrio

The Kathy and Sandy Shapiro Family

Feinberg Foundation, Inc.

Claire A. Richardson

Shawe & Rosenthal LLP

First Potomac Realty Trust

Ronald McDonald House Charities

R. Champlin* & Debbie Sheridan

Frankel Automotive Group

The Estate of Mary Louise Hamlin Siess

Fredericktown Bank & Trust

Ruppert Landscape

In Memory of Michael Smith

Samuel Freeman Charitable Trust

Ryland Group, Inc.

Dr. and Mrs. Solomon H. Snyder

Gamble Gillison Family Fund

SAGE Dining Services

State Farm Companies Foundation

Greenspring Health Services

Mr. and Mrs. Sheldon Sandler

Robert A.M. Stern Architects, LLP

Guernsey, Inc.

Dr. and Mrs. Edward Sienkilewski

Aaron Straus and Lillie Straus

Thomas and Barbara Harr

Mr. Murray Slatkin*

The Hearst Foundation

Will and Jada Smith Family Foundation

Mr. and Mrs. Peter S. Welles

Charles E. “Ted” Herget, Jr.

Edward F. Snyder

Jud and Gay Williams

Mr. John Heselden

Sodexo Health Care

York Mechanical, Inc.

Thomas D. Hess

St. John Properties, Inc.

David and Jan Hoffberger

Mr. and Mrs. John W. Steele, III

Rick and Taber Hook

Mr. and Mrs. Michael Strouse

IBM International Foundation

Sullivan Family Foundation

International Society for the Study

The Estate of Dorothy J. Towner

Stanley Rodbell & James R. Shapiro

Foundation, Inc.

CUPOLA SOCIETY Cumulative Support of $10,000 - $24,999 Anonymous (16)

26

Audrey S. Knewstub Foundation

Mr. John J. Neubauer, Jr.* and Mrs. Beth Neubauer

of Baltimore, Inc.

Dr. and Mrs. Scott T. Aaronson

of Trauma and Dissociation/Donors to

Mr. and Mrs. Edward J. Trojan

Vi G. Aaronson, R.N.

the Treatment of Patients

United Healthcare Group

AEGON USA, Inc.

with Dissociative Disorders Study

Drs. Samson and Meena Vimalananda

Alban Tractor Company

Leonard Jed* and Bluma F. Jed

Susan B. Wait

Bonnie and David Allan

Kenneth and Linda Jones

In Honor of Betsy-Lou Waldman

Ms. Margaret Allen and Mr. Philip Perkins

Kaiser Foundation Health Plan

Dr. and Mrs. Clifford R. Wheeless

Allied Pharmaceutical Services, Inc.

Bonnie and David Katz

The Estate of William T. Whiteley

American Office

Kelly and Associates Insurance Group

Windsor Electric Co., Inc.

Mary and Jack Andrulewicz

Mr. Douglas W. Kincaid*

Worcester Eisenbrandt, Inc.

Atlantic Welders

The Kinsley Foundation

Pamela P. Young, Ph.D.

SHEPPARD PRATT ANNUAL REPORT

MEMBERS OF THE 1853 SOCIETY The 1853 Society recognizes individuals who have made the gift of a lifetime by including Sheppard Pratt in their estate plans.

Anonymous (3) Emile A. Bendit, M.D. Ms. Mikki Buchness John and Sue Carnell Dr. and Mrs. W. Byron Forbush Mrs. Louise A. Hager Ms. Joan S. Harris Charles E. “Ted” Herget, Jr. Mr. George E. Kostritsky Jane Cox Larson Ms. Janet E. Lowman Lila E. O’Meara Patricia A. Prugh Dr. Jonas Rappeport Mrs. Sally Rooney Donald R. Ross, M.D. and Eileen K. Steinberger, M.D. Marilyn and Robert Schaftel Margaret and Steven Sharfstein Dr. and Mrs. Edward Sienkilewski Jean and Gordon Wells & Family Dr. and Mrs. Clifford R. Wheeless Jud and Gay Williams

In honor of Mr. Anton Bynum Mr. and Mrs. Anthony Bynum In honor of Mr. John Calcagni Anonymous In honor of Ms. Kate Clemmer The Park School of Baltimore In honor of Ms. Penny Cordish Ms. Susan Leviton In memory of R. Joseph G Vallabna Dasi Dr. and Mrs. Neal Aronson In memory of Kate DeTurck The Family of Kathryn Hill DeTurck Dr. and Mrs. Kevin Tomany In honor of Ms. Bonnie Dicapua Mr. John Sullivan In honor of Mr. Chris Doyle Ms. Lindsay Peery In memory of Ms. Joan Flynn

Sheppard Pratt - Mann RTC Staff Sheppard Pratt - Adolescent Male Unit 1F Ms. Doreen Woodson Mrs. Susan L. Younts In honor of Bryce Greenberg Anonymous (2) Mr. and Mrs. Philip H. Grantham Billy and Gayle Greenberg Mr. and Mrs. Bill Saffren In memory of Mrs. Elizabeth Haines Anonymous In honor of Mr. John Hench Ms. Egan Robinson In memory of Mr. H. Thomas Howell Mr. and Mrs. Jerre F. Clauss Ms. Claire A. Cole Ms. Mary A. D’Alesandro Ms. Rosanna Debardi Dr. and Mrs. W. Byron Forbush

Mr. Roger Davis

Mr. and Mrs. Thomas D. Heiken

Ms. Patricia Devanny

Ms. Geraldine Hisle

Mr. and Mrs. Richard E. Hayward

Mr. and Mrs. Gary Ignatowski

Mr. and Mrs. William T. Hoppe

Marguerite and Jamie Kelley

Mr. and Mrs. Jackson G. Kochen

Ms. Virginia A. Kerth

Ms. Virginia M. Levickas

William and Joanne Levasseur

Lovell America, Inc.

Ms. A. Eileen Masaschi

Ms. Doris Malin

Mr. and Mrs. Philip Mattheis

In honor of Forbush School - Parents Patricia A. Assan, M.D.

HONOR AND MEMORIAL GIFTS July 1, 2014 – June 30, 2015

In honor of Forbush School at Glyndon - Staff Ms. Linda Nathan

In memory of Mr. Bernard Anthone

In honor of Frost School - Students Anonymous

Susan and Robert Bodansky Robert and Susan Foord Ruth and Ephraim Levin In memory of Mrs. Letitia Assan Mr. and Mrs. James E. Adams Mr. and Mrs. Giles J. Boughter Mr. Franklin Ripley Mr. and Mrs. Jeffrey B. Williams

In honor of Gatehouse Shop - Volunteers Ms. Pat A. Toth In memory of Nilda Gonzalez, M.D. Mrs. Claudia L. Blaize Mary Baetz McAllen LCSW-C Kelly Dodge and Family Ms. Jacqueline B. Segall

“Wow! This is the best Christmas ever!”

— Nicole, former patient

Veena Shashidharan, M.D.

SHEPPARD PRATT ANNUAL REPORT

27

In honor of Donald Ross, M.D. Dr. and Mrs. Neal Aronson In memory of Czarina S. Santos-Borja, M.D.

“Through The Breakfast Club, I’ve learned so many job skills I’ll be able to use when I graduate.”

— Robert, student

In honor of Sheppard Pratt Human Resources Staff

Admissions Office Staff

Mrs. Patricia Arkuszeski

Dr. Fahad Ali Mr. Romulo A. Aromin, Jr. Mr. Maurice Bachawati Dr. John Boronow and Adrienne Kols Kathi and Alan Danielson Linda C. Doty, RN, LCSW-C Miss Sandra K. Eyler Dr. Iris Fadlon Ms. Iris E. Fisher

Ms. Shirley Mattheis

Andrew Gergely, M.D.

Ms. Lynn McLain

Mr. and Mrs. Adam Glushakow

Diane Howell Mitchell

Dr. Beverli Goldberg

Beverly and Sam Penn

Dr. Evangelia Houlaki-Lignos

Merle and Steve Seigel

Jones Advisory, LLC

Margaret and Steven Sharfstein

Sharon & Kalnoki, LLC

Mr. and Mrs. Robert W. Spencer

Bonnie and David Katz

Pat and Rick Stieber

Christy L. Kayabasi, R.N.

Gary and Susan Talles

Elaine T. Koukoulas, M.D.

Michael and Janet Vermehren-Shepler

Ms. Lora Lucero

Pamela P. Young, Ph.D.

Mr. Jeremy E. Lucero

Ms. Maya Foster-Brown

Nanny and Jack Warren

Anonymous (3)

Ms. Elizabeth M. Edelstein

In honor of IMF

In honor of Steve and Gail Shawe

Michelle M. Middleton

In honor of Michael I. Smith Memorial and Friends Amelia and Grant Howerton Ms. Judith G. Hurst In honor of Gail and Miles Smith Wendy and Charles Phillips In memory of Mr. Peter Sommer John and Peggy Steele In memory of Mr. Charles Taylor, Jr. Ms. Janet E. Lowman In honor of Mr. Robert J. Temple The Bendit Family Foundation In honor of Robert Wisner-Carlson, M.D. Mr. and Mrs. Keith Lewis In honor of Edward Zuzarte, M.D. Sheppard Pratt Physicians, PA

GIFT IN-KIND DONORS

Waqar Mohmand, M.D.

Anonymous

Dr. and Mrs. Benjamin Ose

Baltimore Orioles

Ms. Anita M. Poloway

Bluestone Restaurant

Donald R. Ross, M.D. and Eileen K.

Mrs. Stephanie S. Provenza

Coca Cola

Steinberger, M.D.

Dr. Monette Regalado

Copper Kitchen

Debby Ross

DC Rental

Dr. Paul E. Ruskin and Rabbi Gila Ruskin

James and Mary Jane Fitzpatrick

Arlene Saks-Martin

Mr. Sam Flynn

Alfred L. Singer

Mr. Tony Gaeta

Alan Sofranko, M.D.

Ms. Joan Hanley

Ms. Pat A. Toth

Marguerite and Jamie Kelley

Mr. and Mrs. Harry Lebow

Ozgun Ulug

Mr. Jacob W. McKinley

Mr. and Mrs. Benjamin Schapiro

Ms. Autumn Van Ord

Milton Inn

Ms. Telma Vaserman

Ms. Lydia Petronelli

Susan B. Wait, M.D.

Ms. Lisa Taylor

Dr. and Mrs. J. Ken Walters

ZPC Foundation

In memory of Rita Govinda Joseph

In honor of Mrs. Jessica Kapustin Mrs. Colby Simon In honor of Khizar Khan Sheppard Pratt Physicians, PA In honor of Pedie and Bob Killebrew

In honor of The Majerowicz Family The Rausch Family In memory of Mr. Emilio Naranjo Mr. and Mrs. Russ Naranjo In honor of Ms. Carolyn Paterson Mr. Robert Wieder In honor of Frank Putnam, M.D. Sam E. and Sheila Giller

In memory of Ms. Dorothy Schuessler Gelzer Franklin Gelzer

* denotes deceased

In honor of Drs. Margaret and Steven Sharfstein Mr. and Mrs. Arnold H. Quint Dr. Carolyn Ericson

Some of the images are being used for illustrative purposes only. Persons depicted are models.

Contributing photographers: Brian Glock, Jody Robinson, and David Stuck. All other images are ©iStockphoto.com: Steve Debenport (page 7), Aldo Murillo (page 9, 21, & 23), digitalskillet (page 21, left image), Djura Topalov (page 24, left image), PeopleImages (page 24, right image), and vitranc (page 27, left image).

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SHEPPARD PRATT ANNUAL REPORT

More Thoughts on Dr. Sharfstein’s Legacy

QUESTION FOR BYRON FORBUSH CHAIRMAN, BOARD OF TRUSTEES

What do you think has been Dr. Sharfstein’s most significant contribution to SPHS? Some would say he has led us to stay ahead of the curve. Others would say he has transformed and reinvented Sheppard Pratt to be a “hospital without walls.” In addition to all of the above, I say that he has stayed true to Moses Sheppard’s founding ideas — “to meet a need” — each area of SPHS growth has been “to meet a need.”

QUESTION FOR SCOTT ROSE, DIRECTOR OF AFFILIATE SERVICES AND PRESIDENT/CEO OF WAYSTATION, INC.

What three words would you use to describe Dr. Sharfstein?

Larger – he is recognized as a national expert.

Than – he has a brilliant mind, able to analyze complex issues, comparing and contrasting all input and potential solutions.

Life – at the same time, he is grounded and connected to real life issues and leads with humility and humor.

QUESTION FOR BONNIE KATZ, VICE PRESIDENT OF BUSINESS DEVELOPMENT AND SUPPORT OPERATIONS

What three words would you use to describe Dr. Sharfstein?

Three Words – universally well-liked.

QUESTION FOR CATHY DOUGHTY, VICE PRESIDENT, HUMAN RESOURCES

What have you learned from working with Dr. Sharfstein?

Some short sentences to sum up what I have learned from working with him: • Be prepared for all meetings, especially board committee meetings.

• When presenting an idea, memo, or document, be “crisp.”

• Don’t jump to conclusions, or do a knee-jerk reaction; instead consider other options, solutions, or even reasons, and always get the other person’s point of view.

• If he is waving his wrist, wrap up what you are doing — you are taking too long.

• If he gets up to leave a meeting and you traveled with him, you better get up and leave also!

• Get a flu shot!

6501 N. Charles Street Baltimore, MD 21204 410.938.3000

focused on helping you sheppardpratt.org

ABOUT SHEPPARD PRATT HEALTH SYSTEM Sheppard Pratt Health System has been improving the quality of life of individuals and families for more than 120 years. While our treatments and therapies are always evolving to keep pace with the latest and most innovative techniques, practices, and medicines, our patient-centered approach and compassionate care has remained the same as when we first opened our doors in 1891. Our founder,

Moses Sheppard, envisioned an institution that treated patients with respect and dignity, with a window in each room and soothing grounds to look at through that window, a vision that also inspired our second benefactor, Enoch Pratt.

Sheppard Pratt Health System continues to carry out Moses Sheppard’s dream and to serve as a leader in patient care, special education, and research, helping people with mental illness heal, recover, and get back to their lives.