MERCY HEALTH GRAND OPENING

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GRAND OPENING

LUDINGTON

A special publication of the Ludington Daily News and Oceana’s Herald-Journal

Wednesday, August 10, 2016


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LUDINGTON DAILY NEWS/MERCY HEALTH SECTION

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Located at the NW Corner of Jebavy Road and US-10 in Ludington.

Jebavy Rd.

Progressive AE appreciates the opportunity to work with partners like Mercy Health on projects that support the well-being of local communities.

Nelson Rd.

Congratulations Mercy Health Physician Partners on the opening of Mercy Health Ludington!

Sable Point Family Care

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Join us for the grand opening on Thursday, August 11 at 4:30 p.m. BUS

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Mercy Health opens new facility, expands services

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ercy Health has been bringing convenience, care and relationships to

Mason County and the surrounding area since 2014.

And it’s only getting better after its latest addition. Once known as Mercy Health Physician Partners, Sable Point Family Care, 300 S. Rath Ave.,

Mercy Health has opened a new facility at the northwest corner of Jebavy Drive and U.S. 10, 5656 U.S. 10, that opened in June. The new site will house Sable Point Family Care, lab, occupational medicine and urgent care. It will also bring the cardiology group, which has been serving the region for more than 30 years, and existing neurosurgery services to the new location.

“We are providing quality and primary care,” said John Cooney, D.O. “I think our biggest benefit is that we are personable... we care for our patients and address their concerns.” Dr. Cooney adds that all of the physicians have been practicing in the area for 20-30 years. “It’s high-quality care,” said Charles Pollard, M.D. “I think there is a convenience of being able to

get your labs and some X-rays done all in one location.” There will be the availability of some specialty care on-site, too, (like with) the cardiologists when they are here, too. We have a pharmacist available on certain days to help people to go over medications and help them understand what they are holding and what their medicine is for.” SEE MERCY HEALTH, PAGE 4


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MERCY HEALTH: Serving the community one patient at a time FROM PAGE 3

Dr. Carrie Morrison, who lives in the Whitehall area, graduated from Ferris State University and earned her Doctor of Pharmacy at Creighton University. “When I see patients, I do a couple of things,” Morrison said. “I can do comprehensive medical review with patients and some disease co-management, chronic disease co-management. That will be with diabetes or uncontrolled blood pressure. I try and optimize the medications and work with the patients. I do think we have comprehensive services here with a pharmacist and a social worker and tie that all together, and then we are going to have a cardiologist in here.” There will be physical therapy services available in the future, too. There are two clinics, one being a neurology clinic and the other being a heart failure clinic, which is provided by Mercy Health Physician Partners West Shore Cardiology out of Muskegon. The Sable Point Family Care practitioners are Cooney; Connie Strbich, D.O., Charles Pollard, M.D., and Brent Johnson, PA-C. Services include primary care, diagnostic and laboratory services and specialty clinics. A congestive heart failure (CHF) clinic will be added in October. Mercy Health will host a community open house at its newly completed $3.9 million, 15,000-squarefoot health care facility at 5656 U.S. 10 in Ludington, 4:30-7:30 p.m., Thursday, Aug. 11. “I think Mercy Health’s Mission

Open house Mercy Health will host a community open house at its newly completed $3.9 million, 15,000-square-foot health care facility at 5656 U.S. 10 in Ludington, 4:30 p.m. Thursday, Aug. 11. Left- Ann Nienhuis, N. P. works on a computer in the hallway prior to heading into a patient room

ence,” Strbich said. “We have been doing this for a very long time. No. 2: We all have lots of different experiences. And No. 3: we are very competent at what we do. We are all very caring. We are available, and we have… good outcomes.” Rural Health Clinic practices are comprised of staff that includes mid-level providers (e.g., nurse practitioners or physician assistants)

who must be on-site to see patients at least 50 percent of the time the clinic is open, as well as a physician to supervise in a manner consistent with state and federal law. Other Mercy Health Physician Partners locations in West Michigan include MHPP Lakeshore Medical Shelby, MHPP Lakeshore Medical Whitehall and MHPP Hart Family Medical.

Congratulations to our partners at Mercy Health on the grand opening of the new Statement is important to look at,” Urgent Care Provider Ann Nienhuis said. “Just taking care of the whole person — I think we do that well, as Mercy Health not only looks at the injury but takes care of the whole person.” The mission of Mercy Health is to “serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.” “No. 1: We all have lots of experi-

Ludington Ambulatory Care Facility!

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Meet the team

Constance W. Strbich, D.O., is a staff and primary care physician, Dr. Strbich graduated from the Ohio University College of Osteopathic Medicine while receiving her residency at Botsford Hospital in Detroit. She has been practicing since 1995 or 21 years. Strbich has been in Ludington with Dr. John Cooney for two years. Her role is preventative health and daily health needs for patients. Brent Johnson, P.A., is a physician assistant who holds a graduate degree from Central Michigan University with an undergraduate degree at Boise State University.

Charles R. Pollard, M.D., is a family practitioner, who graduated from the University of Michigan Medical School and spent his residency at Saginaw Cooperative Hospitals Inc. He moved to Ludington in 1979 and was in independent private practice until a year ago. He joined Mercy Health in July of 2015, where he worked in the office on Rath Avenue.

John P. Cooney, D.O., went to Medical School at Chicago College of Osteopathic Medicine where he did a year rotating internship, and then spent two years at a family practice residency at Chicago College of Osteopathic Medicine. He is a family practitioner, and his family practice role will not change. He will handle primary care for infants and the elderly and will oversee the providers.

Jennifer Flanery, PA-C, earned her graduate degree from Central Michigan University and her undergraduate degree from Grand Valley State University. She begins working in Ludington on September 6.

Ann Nienhuis, FNP, is the new urgent care provider. Nienhuis, who lives near Silver Lake, earned her undergraduate degree from Hope College and her graduate degree at Michigan State University. She’s been a nurse for 18 years and a nurse practitioner since 2013 and performed internal medicine at Muskegon for two and half years before joining the urgent care and occupational health staff at Mercy Health.

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! e m o h n o t g n i d all L1u

c o t d u Pro

EXPANDED SERVICES IN A CONVENIENT, NEW FACILITY Urgent Care

X-ray

Occupational Medicine

Sable Point Family Care

Specialty Care (cardiology and neurosurgery)

Behavioral Health

Lab/Blood Draw



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Services available • Urgent Care

• Disease management

• Sable Point Family Care

• On-site cardiology services

• Onsite lab & x-ray

• Neurological services and consultation

• Occupational Medicine

• Congestive heart failure (CHF) clinic (coming in October, 2016)

• On-site pharmacist • Medication consultation

Welcome to Ludington!

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$ 55 Pepperoni or Italian Sausage Original Round • Carry Out • Plus Tax

LUDINGTON AVE.

1 BLOCK WEST OF JEBAVY DR.

845-5178


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New Mercy facility coming to Muskegon Muskegon facility will be among first using the lean design process

and inter-company loan, and $10 million raised from philanthropic support. The new medical center will feature 267 licensed beds. All inpatient patient rooms are equipped with a patient wardrobe, flatscreen television, and wireless internet access. Construction on the facility and renovations to Mercy Campus will begin in September 2016 and is expected to be completed by June 2019 (the nine-story medical center is expected to be completed by August 2018).

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ercy Health Muskegon has announced the final design and timeline for its new $271 million, 267-bed medical center on the Mercy Campus at 1500 E. Sherman Blvd. The new medical center, which will be among the nation’s first using the lean process in its design, will bring all Mercy Health Muskegon-area inpatient services together at one central location. Preliminary site work began in 2015, and groundbreaking is set for September. The new Mercy Health Muskegon medical center will feature nine stories attached to the existing facility on the Mercy Campus, with an entirely new state-of-the-art emergency department and optimized patient flows, which will improve the care experience for patients and their families. “Our new medical center and renovations to our existing Mercy Campus have been designed around the way health care should be delivered to our patients – now and into the future,” said Greg Loomis, president, Mercy Health Muskegon. “It will offer stateof-the-art technology and treatment within a patientcentered place of rest and healing – one that enhances our mission to be a transforming, healing presence within our communities.”

ECONOMIC IMPACT

New lean architecture and new lean processes have been combined to transform health care delivery. This began with two-dimensional modeling of each floor. Architectural models were then built and tested for patient convenience, and full-scale models were built and repeatedly tested, which led to the innovative design. More than 300 front-line colleagues, physicians, patients, medical care staff, local leaders and volunteers spent thousands of hours with the project’s lead architects HGA Architects and Engineers, designing, testing and redesigning to optimize the patient care experience, Loomis said. Jeff Alexander, Vice President of Strategic Integration and Subsidiary Operations, said, “This has been a collaborative effort. By applying lean methodology to the hospital setting with

the patient as the central focus, we have created a care model that truly brings health care services to the patient, rather than making the patient work to navigate through the care process.” The new medical center is the largest single construction project in the history of Mercy Health Muskegon and the Muskegon area, Loomis added. According to economic analysis, Mercy Health Muskegon will spend $266 million in the region to build the facility. The new medical center will provide $144 million in added value to the region’s economic performance, provide nearly 1,500 short-term jobs in construction and other industries, and provide $70 million in earnings through short-term increase in demands for goods and services. As part of the planned consolidation to the Mercy

Campus, Mercy Health will reduce the number of licensed beds in Muskegon from its current 408 to 267. The planned reduction of beds is due to historical declines in inpatient admissions and increased patient care efficiencies. The funding sources for the project, which is slated to be completed in June 2019 (the nine-story medical center is slated for completion in August 2018), include $261 million from Mercy Health Muskegon cash reserves and an inter-company loan from parent organization Trinity Health, along with $10 million through philanthropic support. Following completion of the facility and consolidation of services, the Hackley Campus will serve as a highfunctioning urgent care, with expanded hours and more diagnostic capabili-

ties than a typical urgent care center. The Hackley Campus professional medical office building will remain an outpatient medical center, housing a Federally Qualified Health Center (FQHC), physician offices, administrative space, diagnostics and other support services. Mercy Health leadership will actively review additional plans for the Hackley Campus and options for the General Campus, which could include repurposing, selling or razing the acute care facilities. Mercy Health Muskegon – New Medical Center Facility Fact Sheet

THE FACILITY The new medical center and renovations will cost $271 million. The medical center will be funded by a combination of $261 million from cash reserves

Mercy Health’s investment of $165 million in construction will result in: $266M in industry output $70M in earnings 1,447 jobs $144 million in added value to the regional economy The average employee of Mercy Health spends 30-40 percent of their paycheck in the community. Based on an average paycheck of $1,000, Mercy Health predicts that the new facility will result in over $60 million reinvested in local community annually

JOB CREATION Mercy Health will continue to be the employer of choice in West Michigan Mercy Health will plan to manage reduction in staff through natural attrition In the future, some colleagues may transition from the present acute care settings to the growing outpatient areas

CONSTRUCTION TIMELINE MAY 2016 – Begin site construction SEPT 2016 - Begin new tower construction NOV 2017 – Begin renovation of existing Mercy Hospital FEB 2019 – occupy new tower JUNE 2019 - project complete


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Breaking ground in more ways than one There is a new building in town, and the announcement comes less than a year after Mercy Health expanded services in Ludington. The new facility, at the northwest corner of Jebavy Drive and U.S.10, 5656 U.S. 10, started operation in June. “A lot of the routine types of things people need to get in really quickly will be taken care of (at Mercy

who came up with the design. We worked with specialists, the architects, the buildCharles Polland, D.O. ers, but then they also brought in other primary care offices and people at the hospital... Health),” said Charles have been very happy.” and we basically from stage zero designed Pollard, D.O. “I have The new facility is been very happy to part of Mercy Health’s what would be the start. … I have more expansion in the region. perfect building more of looking at primary energy for my patient “We did what was care, and it’s been escalled a 3P event,” said care for the future as pecially nice at the new John Cooney, D.O. “It opposed to the old location. I mean things wasn’t just the doctors, model.” The facility’s design really flow well here. I it was the entire staff

‘I have more energy for my patient care, and it’s been especially nice at the new location.’

was developed with care instead of volume in mind, Cooney said. Before it was about the admittance of patients into hospitals, but Dr. Cooney hopes to see fewer hospital stays for patients. “We are focusing on keeping people’s diabetes under control, high-blood pressure under control, preventing them from getting sick, so the care model is designed more based

on that,” Cooney said. “It will be a team approach. Instead of people sitting in the rooms, now they come and check in the room and get discharged right from the rooms. There is more continuity in that regard.” And that’s the part of the design of the building the employees had in mind. SEE BREAKING GROUND, PAGE 11


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BREAKING GROUND FROM PAGE 10

Key features of the building’s design include a single entrance and waiting room for all patients; primary care, special services and urgent care, a flexible environment that can be scaled up or down dependent on patient demand or flow, patient rooms designed to allow for across the board collaboration and patient comfort, when able, care will be brought to the patient, rather than moving the patient to the care. “In a traditional approach, a building would be designed and the process would be designed to fit the building. In this approach, we looked at the future model of primary care and its requirements, and then designed the process. Once we designed the process, then the building was designed around the process,” Cooney said. “We met with the architects and had multiple-day planning sessions,” said Connie Strbich, D.O. “We wanted to see a building that would be smart

Justine McClellan, clinical coder cashier at Mercy Health Physician Partners Sable Point Family Care, checks in a patient.

for us and help maximize patient care. …It was to have efficiencies also.” Sable Point Family Care is an Outpatient Department of Mercy Health, Lakeshore Campus. The facility is 15,000 square feet, and later this summer it will include a lab, imaging, rehabilitation, behavioral health, occupational medicine, specialty clinics, cardiology and urgent care, all designed with patients in mind.

A consult/exam room at Mercy Health Physician Partners Sable Point Family Care.


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MERCY HEALTH

LUDINGTON

GRAND OPENING. Expanded services in a convenient, new facility. Urgent Care Sable Point Family Care

| WEDNESDAY, AUG. 10, 2016

HEALTH CARE BUILT

AROUND YOU.

Lab/Blood Draw

JOIN US FOR A COMMUNITY OPEN HOUSE.

X-ray

THURSDAY, AUGUST 11, 4:30 –7:30 PM

Specialty Care

FREE HEALTH SCREENINGS AND KIDS’ ACTIVITIES NORTHWEST CORNER OF JEBAVY DRIVE AND US HIGHWAY 10

(cardiology and neurosurgery) COMING SOON: Occupational Medicine Behavioral Health

MERCY HEALTH GRAND RAPIDS: Saint Mary’s | Lacks Cancer Center Hauenstein Neuroscience Center | Southwest | Rockford | Mercy Health Physician Partners MERCY HEALTH MUSKEGON: Mercy | Hackley | General | Lakeshore | Ludington Johnson Family Cancer Center | Lakes Village | Mercy Health Physician Partners

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