Our stakeholders

2-29 working best with needs. with and life. that investments updated making. constituting in a manner. partners their

We are in constant communication with our stakeholders through different channels to listen and attend their concerns, identify opportunities, as well as to communicate the results we have achieved.

Food offering in compliance expectations and dietary needs.

Products in compliance consumers’ expectations dietary needs. Safety and good quality of life.

Create business partnerships enable growth. Profitable and secure investments over time.

Having transparent and updated information for decision making.

That the companies constituting the country’s economy act proper and transparent manner.

To engage with strategic partners and collaborators to achieve their objectives.

Attract the best talent and promote their wellbeing, professional development, and motivation.

Delight them with a portfolio of innovative and nutritional products.

Intranet, Transparency Helpline, organizational climate survey, Employee Service Program, website, newsletter, town halls, and Organizational Unit forums.

Contact centers, focus groups, satisfaction surveys, website, social media, and sales channels.

Exceed their expectations through value propositions and the sharing of best practices.

Carry out safe and sustainable operations and actively participate in their development.

Contact centers, Excellent Client Program, satisfaction survey, website, and sales force.

Website, social networks, Transparency Helpline, contact centers, events.

Recurring Annual Recurring Recurring Recurring

Maintain a long-lasting, mutually beneficial, and collaborative relationship.

Evaluation and training programs, contact centers, website, social media, and Procurement team.

Create long-term value.

ALFA’s Shareholders Meeting, quarterly reports, website, social media, Transparency Helpline, Sigma’s and ALFA’s Investor Relations teams.

Share operating, financial and nonfinancial results, that are sustainable over time, and also relevant to the market.

Comply with applicable regulations and establish partnerships for sustainable development.

Quarterly and annual financial reports, nonfinancial reports, press releases, and media coverage. Active participation in associations, chambers, and meetings.

Participate and collaborate effectively for social, scientific, and technological development.

Industry forums, meetings, committee participation, social media, and website.

Recurring Monthly Annual Recurring Quarterly Annual Recurring Quarterly Annual Variable, upon request or occasion Variable, upon request or occasion