QUALITY LIVING FOR SENIORS THAT’S AFFORDABLE
SILVERA
Silvera for Seniors is a non-profit organization, providing affordable housing to more than 1,500 lower-income seniors in Calgary. Our purpose is to give seniors the respect they deserve and make it great to be a senior in Calgary.
“I’ve had a wonderful life since I came here.” Norma, Supportive Living Resident
SILVERA For more than 50 years, Silvera has been an advocate for those in the “silver era” of their lives. We believe strongly that seniors are a vital and important part of our communities, and we are working hard to reshape the way society values seniors.
www.silvera.ca
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BUILDING COMMUNITY Our communities span all four quadrants of the city, offering homes that are safe, accessible and affordable. No matter which Silvera community you live in, we want to create a vibrant environment where you can thrive and be happy. Silvera offers a wide range of programs and services that will support your independence and individuality. The Community Resource Coordinators (CRCs) provide information regarding community-based seniors’ support services. Our CRCs can provide information about Home Care, mental health supports, selfhelp programs, social security, pension/ government programs and benefits, aids to daily living, transportation, life style options, and life enrichment programs. Many of Silvera’s communities have an Activity Coordinator. These teams focus on providing activities that support your physical, social, intellectual and creative well-being.
Sandstone Pharmacies, locally owned and operated, has partnered with Silvera to provide residents a full package of benefits, including pharmacy services and qualified pharmacists.
Silvera’s Living Options In partnership with the provincial and municipal governments, Silvera for Seniors is able to provide subsidized housing for lower-income seniors in either our Independent Living or Supportive Living programs.
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SILVERA COMMUNITIES
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INDEPENDENT LIVING COMMUNITIES NW 1. ALDER COURT 2. DREAM HAVEN 3. ELMWOOD COURT 4. SHOULDICE 1 AND 2 NE 5. BOW VALLEY TOWNHOUSES 6. CHESTNUT GROVE 7. GILCHRIST MANOR 8. MCCANN COURT 9. MOUNTVIEW APARTMENTS 10. WILLOW PARK ON THE BOW SW 11. AUSTIN H. NIXON 12. BOXWOOD PLACE 13. FRIENDSHIP MANOR 14. QUEENS COURT SE 15. BEAVERDAM TOWNHOUSES
SUPPORTIVE LIVING COMMUNITIES NW 16. CONFEDERATION PARK 17. SHOULDICE NE 18. ASPEN 19. BOW VALLEY 20. SPRUCE SW 21. SHAWNESSY 22. WESTVIEW SE 23. BEAVERDAM 24. VALLEYVIEW
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Independent Living
Bill, Independent Living Resident
“Here was a place where I could put the key in the door, I could open the door and I could call it home.”
Silvera manages suites throughout the city for seniors with low- tomoderate incomes who want to live independently but within a community atmosphere. While you are able to live safely on your own and can look after your daily needs, you don’t have to worry about maintaining the property. Silvera also operates an optional “Buddy System” in some locations. This program was established to alert neighbours of a potential health problem or emergency, by placing a card on your door knob before you go to bed. If the card is still there later on in the morning, your “buddy” will check to see if you are ok, or if you need assistance.
Frank, Independent Living Resident
For a virtual tour of our communities, visit: www.silvera.ca/living-here
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www.silvera.ca
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Independent Living COMMUNITIES
1518 8 Ave. N.W., 403.276.5541 (in Hillhurst)
Silvera communities are located in well-established neighbourhoods where there are: • Shops & Services • Parks & Local Attractions • Arts & Culture • Medical Services • Bus/LRT • Recreational Facilities • Religious Organizations • Community Organizations
ELMWOOD COURT
NORTHWEST COMMUNITIES ALDER COURT
DREAM HAVEN
28 - 500 sq. ft. 1 bedroom suites; threestorey apartment building. Shaw EXO WiFi in common areas. Security intercom system. Elevator. Recreation room. Coin-operated main-floor laundry. Fridge and stove included; cable TV, internet, utilities and parking are extra.
3603 63 St. N.W., 403.276.5541 (in Bowness) 6 - 300 or 400 sq. ft. townhouses. In-suite laundry. Fridge and stove included; cable TV, internet, utilities and parking are extra.
SHOULDICE MANOR 1 AND 2
1633 20 Ave. N.W., 403.276.5541 (in Capitol Hill)
2003 46 St. N.W., 403.276.5541 (in Montgomery)
6 - 489 sq. ft. 1 bedroom townhouses. Street-level: two suites, common-area, coin-operated laundry. Ground level: four suites with in-suite laundry and private entry. Fridge and stove included; cable TV, internet, utilities through ENMAX, and parking are extra.
Shouldice 1: 17 - 400 sq. ft. bachelor suites; 3 - 540 sq. ft. 1 bedroom suites. Shouldice 2: 18 - 540 sq. ft. 1 bedroom suites. Two-storey walk-up apartment block. Coin-operated laundry. Fridge and stove included; cable TV, internet, utilities and parking are extra.
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NORTHEAST COMMUNITIES BOW VALLEY TOWNHOUSES
1020 Bow Valley Dr. N.E., 403.276.5541 (in Bridgeland) 16 - 540 sq. ft. 1 bedroom townhouses. In-suite laundry. External stair access to every unit. Fridge and stove included; cable TV, internet, utilities and parking are extra.
CHESTNUT GROVE
828 4 St. N.E., 403.276.5541 (in Regal Terrace) 8 - 437 sq. ft. 1 bedroom apartments. Two levels with stairs to all units. Coin-operated laundry in common area. Security intercom system. Fridge and stove included; cable TV, internet, utilities and parking are extra.
MOUNTVIEW APARTMENTS
710 16 Ave. N.E., 403.276.5541 (in Winston Heights – Mountain View) 102 - 400 sq. ft. bachelor suites and 480 sq. ft. 1 bedroom suites. Seven-storey apartment block with intercom system. Coin-operated main-floor laundry. Recreation room. Two elevators. Shaw EXO WiFi in common areas. Fridge and stove included; cable TV, internet, utilities and parking are extra. 11
McCANN COURT
207, 209 and 211 21 Ave. N.E., 403.276.5541 (in Tuxedo Park) 12 - 650+ sq. ft. townhouses with exterior stairs. In-suite laundry. Some ground-level suites have a patio deck. Upper-level suites have a balcony. Some suites have basements. Some suites have stairs (not suitable for those with mobility issues). Fridge and stove included; cable TV, internet, utilities and parking are extra.
GILCHRIST MANOR 3003 56 St. N.E., 403.276.5541 (in Pineridge) 14 - approx. 483 sq. ft. 1 bedroom suites; 32 - approx. 416 sq. ft. bachelor suites; 2 - approx. 636 sq. ft. 1 bedroom barrierfree suites. Three-storey building with intercom. Elevator. Lounge area on main floor. Coin-operated laundry. Fridge and stove included; cable TV, internet, utilities and parking are extra. *61 new suites will open in early 2016.
www.silvera.ca
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WILLOW PARK ON THE BOW
BOXWOOD PLACE
30 11 St. N.E., 403.262.6295 (in Bridgeland)
1818 28 Ave. S.W., 403.276.5541 (in South Calgary)
Ages 55 Plus. 150 - 595 sq. ft. 1 bedroom suites, 623 sq. ft. barrier-free suites, 800 sq. ft. 2 bedroom suites. Three elevators. Meal packages available. Fridge and stove included; cable TV, utilities, internet and parking are extra. Secure entry system. Fireplace lounge. Outdoor patio. Library. Social gathering area. Exercise workout room. Movie/media theatre. Possible to reserve a private dining room for nominal fee. Indoor scooter parking. Barrier-free common areas. Garden and landscaped grounds. Tuck shop with pharmacy services available at nearby Aspen Community. Eligibility: income ceiling of $36,500/yr. for 1 bedroom; $45,000/yr. for 2 bedroom.
6 - 489 sq. ft. 1 bedroom townhouse suites. Main floor has two units with common-area laundry; ground floor has four units with private entrances and in-suite laundry. Fridge and stove included; cable TV, internet, utilities and parking are extra.
FRIENDSHIP MANOR
1923 33 St. S.W., 403.276.5541 (in Killarney)
SOUTHWEST COMMUNITIES
57 - 425 to 550 sq. ft. 1 bedroom suites. Three-storey apartment building with security intercom. Elevator. Coin-operated laundry on main floor. Recreation room. Shaw EXO WiFi in common areas. Fridge and stove included; cable TV,utilities, internet and parking are extra.
AUSTIN H. NIXON
QUEENS COURT
10660 Elbow Dr. S.W., 403.276.5541 (in Southwood)
4500 47 St. S.W., 403.276.5541 (in Glamorgan)
45 - approx. 520 sq. ft 1 bedroom suites. Three-storey building with intercom system, elevator, and lounge areas on each floor. Coin-operated laundry. Fridge and stove included; cable TV, internet, utilities and parking are extra.
24 - 1 bedroom townhouse suites; 606 sq. ft. on main floor; 720 sq. ft. on upper-level. In-suite laundry. Main floor units have patio deck; upper level units have balcony and stairs. Fridge and stove included; cable TV, internet and parking are extra.
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www.silvera.ca
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SOUTHEAST COMMUNITIES BEAVERDAM TOWNHOUSES
Am I eligible to live in one of Silvera’s Independent Living communities?
2012 66 Ave. S.E., 403.276.5541 (in Ogden)
40 - 540 sq. ft. 1 bedroom townhouses. In-suite laundry. Fridge and stove included; cable TV, utilities, internet and parking are extra.
□ I am a Canadian Citizen or Permanent Resident. □ I am at least 65 years of age and if I have a spouse/partner they are at least 60 years of age. (Please note Willow Park on the Bow is a 55 plus community.) □ I/we have lived in Calgary for at least one year; or in Canada for at least 10 years. □ My income is less than the Government of Alberta’s Core Needs Income Threshold (CNIT). This threshold is set annually by the government depending on the town/city in which you live. Silvera is happy to share this information with you. *Silvera is transitioning to a smoke-free environment in 2016.
How do I apply? See page 29 for details of our application process.
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Supportive Living The Supportive Living program, offered in Silvera Communities in all four quadrants of Calgary, helps you maintain your quality of life even if you need a little extra support. See page 6 for a list of our communities.
“Silvera felt like a community from the moment we stepped through the door.�
Marilyn, Daughter of Supportive Living Resident
To support the wellbeing of residents, Silvera offers a Community Resource Coordinator and Activity Coordinator programs. (See page 3 for details.) In addition to accommodation, we provide three nutritious meals a day along with snacks and refreshments throughout the day, weekly housekeeping, bed linens, bathroom towels, activity programs, and 24-hour non-medical staffing. Residents are accounted for at meal times. In some locations, wheel-chair accessible suites are available.
For a virtual tour of our communities, visit: www.silvera.ca/living-here
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www.silvera.ca
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Silvera’s Specialized Programs under Supportive Living MOBILITY SUPPORT At our Shawnessy community in southwest Calgary, we offer 15 barrier-free suites suitable for wheelchairs, including rollin showers, wider doorways and suites, as well as an emergency call bell system. The program accommodates all regular supportive living services including housekeeping, meals, and activities, as well as 24-hour Health Care Aide assistance through Alberta Health Services. A key aspect of the program is that, despite having reduced mobility or other physical challenges, you are still recognized as an active member of the community, and can take part in a wide range of social and wellness activities.
Residents in the program are still able to take care of themselves with some assistance; however, your memorycare needs exceed the current service level provided in Silvera’s other Supportive Living communities. The program includes housekeeping and meals, as well as 24-hour Health Care Aide assistance through Alberta Health Services. Activities are tailored to support resident-memory needs and capabilities. Meal and activity reminders are provided in order to ensure resident safety and wellness and to encourage social interaction. Suites also include an emergency call bell system. Please note, a requirement of this program is that you are a Home Care client and you do not smoke.
Please note, a requirement of this program is that you are a Home Care client and you do not smoke.
MEMORY CARE Located in the southeast community of Lynnwood, our Beaverdam Community is home to our Memory Care program. This program is designed for people with mild to moderate dementia. 19
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Supportive Living COMMUNITIES All of Silvera’s communities are located in well-established areas and includes: • Shops & Services • Parks & Local Attractions • Arts & Culture • Medical Services • Bus/LRT • Recreational Facilities • Religious Organizations • Community Organizations
NORTHWEST COMMUNITIES CONFEDERATION PARK
1320 21 Ave. N.W., 403.282.6060 (in Rosemont) Capitol Hill 57 suites - half bath in all rooms with shared bathing facilities on each wing. Coin-operated laundry. Cable TV and parking are extra; for internet access, contact your cable service provider. Shaw EXO WiFi in common areas. Tuck shop with pharmacy services. Hairdresser.
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SHOULDICE
4730 19 Ave. N.W., 403.288.7977 (in Montgomery) 61 suites - full bath in rooms. Coin-operated laundry. Cable TV and parking are extra; for internet access, contact your cable service provider. Lounge. Shaw EXO WiFi in common areas. Hairdresser.
NORTHEAST COMMUNITIES ASPEN
1171 Bow Valley Lane N.E., 403.265.2090 (in Bridgeland) 267 suites - choice between full bath or walk-in shower. Coin-operated laundry. Cable TV and parking are extra; for internet access, contact your cable service provider. Barrier-free suites available for applicants meeting criteria. Shaw EXO WiFi in common areas. Auditorium. Tuck shop with pharmacy services. Two large recreation areas. Two common kitchenettes. For a nominal fee, it is possible to reserve the dining room, recreation room or auditorium. Lounges on each floor. Elevators. Concrete construction. Sprinklers and Tunstall emergency call buttons in every suite. Hairdresser.
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BOW VALLEY
1020 Bow Valley Dr. N.E., 403.264.6455 (in Bridgeland) 61 suites - full bath in resident rooms. Shaw EXO WiFi in common areas. Coin-operated laundry. Cable TV and parking are extra; for internet access, contact your cable service provider. Tuck shop with pharmacy services available at nearby Spruce Community. Hairdresser.
SPRUCE
1055 Bow Valley Dr. N.E., 403.266.2630 (in Bridgeland) 133 suites - Full bath in resident suites. Barrier-free suites available for applicants meeting criteria. Shaw EXO WiFi in common areas. Atrium common area. Auditorium. Tuck shop with pharmacy services. Hairdresser. Recreation room. Coin-operated laundry. Lounges. For a nominal fee, it is possible to reserve the dining room, recreation room or auditorium. Concrete construction. Sprinklers and Tunstall emergency call buttons in every suite.
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SOUTHWEST COMMUNITIES SHAWNESSY (Mobility Support)
30 Shannon Pl. S.W., 403.256.4036 (in Shawnessy) 81 suites - 15 suites designated for Mobility Support Program. Full bath in resident suites. Coin-operated laundry. Cable TV and parking are extra; for internet access, contact your cable service provider. Shaw EXO WiFi in common areas. Lounges. Tuck shop with pharmacy services. Hairdresser.
WESTVIEW*
5033 45 St. S.W., 403.240.4920 (in Glamorgan) Please note: This community is not subsidized. 135 - Atrium studios, deluxe outside suites and one-bedroom options with kitchenettes, all with private bathrooms. Coin-operated laundry. A number of floor plans are suitable for couples. A number of suites are wheelchairaccessible. Elevators. Concrete construction. Sprinklers and Tunstall emergency call buttons in every suite. Quiet areas for reading on each floor. Recreation area. Hairdresser. Chapel. Daily activities. Amazing country and mountain views. Tuck Shop with pharmacy services. Shaw Exo WiFi in common areas. Families are invited to reserve our private kitchen and dining room. Month-by-month rent. * See page 27 for more details. 24
SOUTHEAST COMMUNITIES BEAVERDAM (Memory Care)
2012 66 Ave. S.E., 403.279.4623 (in Lynnwood) 58 suites - full bath in resident rooms. Coinoperated laundry. Cable TV and parking are extra; for internet access, contact your cable service provider. Shaw EXO WiFi in common areas. Hairdresser.
VALLEYVIEW
2736 19 Ave. S.E., 403.248.1626 (in Southview) 59 suites - half-bath in resident rooms; shared bathing facilities on each wing. Coin-operated laundry. For internet access, contact your cable service provider. Shaw EXO WiFi in common areas. Dining room. Lounge and recreation areas on both levels. Tuck shop with pharmacy services. Hairdresser.
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Am I eligible to live in one of Silvera’s Supportive Living communities? □ I am a Canadian Citizen or Permanent Resident. □ I am at least 65 years of age and if I have a spouse/partner they are at least 60 years of age □ I/we have lived in Canada for at least 10 years *Silvera is transitioning to a smoke-free environment in 2016.
How do I apply? See page 29 for details of our application process.
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SILVERA’S WESTVIEW COMMUNITY
Please note that Silvera’s Westview Community is not subsidized. That means, while affordable, the rents at Westview are not geared to income.
How do I apply to Silvera’s Westview Community? Located at the corner of Sarcee and Glenmore Trails, Silvera’s Westview Community is south-facing and offers enviable views of the Rockies. Filled with sunlight, the atrium is always bright and welcoming.
Call 403.240.5541.
For a virtual tour of our Westview Community, visit: www.silvera.ca/livinghere/supportive-living and look for Westview.
There are 135 suites, ranging in size from 260 - 520 sq. ft., and some include kitchenettes. Rental is offered on a monthto-month basis. A number of suites are suitable for couples. Westview Community provides many active living options for residents included in the rent. This includes 24-hour non-medical staff, three nutritious and delicious meals a day, snacks, weekly housekeeping, access to community-based services, and access to numerous recreational, social, and spiritual activities. You will be required to bring your own towels and bed linens. 27
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Frequently Asked Questions 1. How do I apply for Independent Living or Supportive Living with Silvera for Seniors? You can apply with us in one of the following ways: I. Online at www.silvera.ca. II. Call Silvera at 403.276.5541 to have an application mailed to you. III. Pick up an application at one of our Silvera communities. IV. If you are interested in our Westview Community, please call them directly at 403.240.4920. There are three steps to the application process. I. Complete all sections of the application. II. Provide a copy of your latest “Notice of Assessment” (processed Income Tax) from Canada Revenue Agency. Call 1.800.959.8281 if you cannot locate yours to request a copy, or ask them for “Option C.” III. Submit both the completed application and the copy of your “Notice of Assessment” to Silvera. 2. How are rental rates calculated? With the exception of Willow Park on the Bow, Westview and Shouldice Manor 1 communities, our rental rates are calculated based on a percentage of gross income. 29
3. Can I apply for the Independent Living and Supportive Living Program? As the two programs offer different supports, we ask that you choose the one that would best meet your needs. 4. Can I choose more than one location? You can choose as many locations as you like within the program you are applying for. 5. Is there a waitlist for housing with Silvera? Yes. 6. How do I get on the waitlist? Once we receive your complete application, we review your eligibility. If you meet the criteria, your name will be added to the waitlist. *However, please note that where you fall on the waitlist is determined by your priority score, not your application date. Depending on the priority of each new application received, you may move up or down on the waitlist.* 7. How does the priority score work? The priority score is based on what is happening with your present situation and how that compares to others on the waitlist. This scoring system is set out by the Alberta Housing Act and is followed by all Management Bodies, (including Silvera) that offer Alberta Municipal Affairs subsidized housing. www.silvera.ca 30
8. Can I place my name on the waitlist even though I am not actively looking to move? No. The waitlist is for people who are currently looking to move. 9. How long will I be on the waitlist? This is not easily predicted as it depends on the following factors: • How many people are ahead of you on the waitlist at the community that you have chosen? • Does the community have a vacancy? • Does the available suite meet your needs and wants? We will keep your name on the waitlist for up to six months. After this time, we will review your file for updates and eligibility. 10. What happens once I am added to the waitlist? At the time of your acceptance to the waitlist, you will be notified of where you currently are on the waitlist. We ask that if there are any changes in your situation you let us know by calling Silvera at 403.276.5541. Remember, you may move up or down the waitlist based on the priority scores of other applications received. We will call you once your name has reached the top of the waitlist.
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11. What happens when my name reaches the top of the waitlist? When your name reaches the top of the waitlist and there is a vacancy, our placement department will give you a call and ask: • Are you still looking for housing? • Have there been any changes in your situation? Once we have those answers, we will let you know: • Which community has a suite available and where the suite is located within the community; • When the suite is available; and • What the rent would be and any additional costs. A Community Manager will contact you within a week to arrange a meeting. 12. What should I expect when I go to the meeting with the Community Manager? A Community Manager will meet with you to ensure that the supports offered in the community will meet your needs. At the same time, you are also deciding if this will be a place where you feel at home. If you are unsure, you can think about it overnight and let us know your decision the next day. If both you and the Community Manager feel that the community is a good match for your needs, you would select a movein date. Our expectation is that a resident www.silvera.ca
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will move in within no more than four weeks of accepting a suite. If the Community Manager has any concerns that the community will not be able to support your needs, those concerns will be discussed at the time of the meeting. In that discussion, you may be offered a trial residency period or be referred to another agency who may be better able to support your needs. If a trial residency period is offered, it will be for at least three months. During that time, you will meet regularly with the Community Manager to discuss how well the community is able to meet your needs. The last step of the meeting process is to complete the paperwork of your residency agreement with Silvera. This paperwork is completed with the Community Manager. Please bring the following information to that final meeting: • Emergency contact names and phone numbers; • Doctor’s name and phone number; • A cheque book or a direct- withdrawal form from your bank. Silvera for Seniors protects the private information of all applicants in keeping with Alberta’s Freedom of Information and Protection of Privacy Act.
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Volunteer with Us At Silvera for Seniors, there are many ways to make a difference through volunteering. Anyone who enjoys hearing great stories and taking time out of their hectic lives to work at a relaxed pace will love spending time with our residents. Students can gain valuable job experience as well as learning compassion and patience that will serve them well with Canada’s ageing population. If you are a current resident of our supported or independent living communities, we’d love to add your experience and abilities to our volunteer team. We also encourage families of our residents to consider giving of their time and creating wonderful memories the entire family can share. Check our website for more information.
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To donate to seniors in Calgary, call us at 403-567-5311. Silvera for Seniors is a registered Canadian charity (#107693913RR0001). FOLLOW US ON TWITTER @Silvera4Seniors WATCH US ON YOUTUBE OUR VISION www.youtube.com/user/silveraforseniors
Silvera will be a leading advocate and caring LIKE provider homes and services for US of ONaffordable FACEBOOK seniors to live in place with dignity. www.facebook.com/SilveraForSeniors
STAY CONNECTED Silvera for Seniors TO is a US registered THROUGH LINKEDIN Canadian charity (#107693913RR0001). www.linkedin.com/company/ To donate to the seniors in Calgary, Silvera relies on generosity of donors and silvera-for-seniors
their financial to support our vision. call uscontribution at 403-567-5311. call us at To donate to Silvera, Silvera for Seniors is aplease registered 403.567.5541 or visit www.silvera.ca/donate. Canadian charity (#107693913RR0001). It costs 31 cents to raise a dollar.
FOLLOW US ON TWITTER @Silvera4Seniors WATCH US ON YOUTUBE www.youtube.com/user/silveraforseniors LIKE US ON FACEBOOK www.facebook.com/SilveraForSeniors STAY CONNECTED TO US THROUGH LINKEDIN www.linkedin.com/company/ silvera-for-seniors #804, 7015 Macleod Trail SW, Calgary, AB T2H 2K6 (t) 403.276.5541 (f) 403.276.9152 placement@silvera.ca silvera.ca