REGISTRATION
PORTAL PARENT GUIDE
LOGGING IN OR CREATING AN ACCOUNT CURRENT FAMILIES If you were registered with us in the past two years, you should have received an email with a username and temporary password.
LOGGING IN FOR THE FIRST TIME Step 1: Follow the link in the email you received, or go to https:// sitarartscenter.my.site.com to login. Step 2: Enter in the username and temporary password sent in your email. You will be prompted to update your password. Please be sure to write down or save your username and password to use in the future.
NEW/RETURNING FAMILIES If you were not registered with us in the past two years, or are brand new to Sitar, please follow instructions below for creating an account. CREATING AN ACCOUNT Step 1: Go to https://sitarartscenter. my.site.com. Step 2: Select the option to create an account. If you have registered with us in the past, and we have your email on file, it may prompt you to log in instead. If so, please select the reset password, and follow instructions to create a password, and log in. If you are brand new to Sitar, you will need to enter in the required information. Please be sure to save your username and password to use in the future.
Once you’ve logged in, you will be greeted by our home page!
INCOME VERIFICATION Sitar Arts Center offers tuition on a sliding fee scale based on income. In order to qualify for the scale, you must submit income verification. We will take a look at your Adjusted Gross Income on your most recent taxes, along with the total number of people in your household to determine where your family falls on our scale. If you do not have taxes, we do accept other forms of income verification (SS Benefits, 2 Pay Stubs, TANF/SNAP, Letter of Employment, Unemployment etc.) and will work with each family individually to determine what they should submit. If you do not wish to submit income, you can waive that option as well. INCOME VERIFICATION Step 1: Click on the Income Verification button, and follow the prompts on the screen. You can opt to submit income verification to qualify for our sliding fee scale, or waive the verification and pay full price.
If you select to submit income, you will be prompted to upload a file. You can submit your most recent taxes here. If you do not have taxes, please contact us, and we can discuss other options.
Step 2: Once you have submitted your income verification, we will recieve a notification, and review it. You will recieve an email notification once your verification has been approved. Income Verification only needs to be submitted once a school year (Fall, Spring, Summer). If you’ve had a change in your income, you can submit at other times, and we will adjust your tuition accordingly. You will be able to see your submission status in this section at any time.
STUDENT UPDATES It’s essential for us to have the most up to date information for your students while they are enrolled in classes at Sitar. Student updates must be completed once per school year and whenever any information has changed. In this part of the registration process you will also be able to sign the required waivers for your student’s participation. This will also be completed once a school year. STUDENT UPDATES Step 1: Click on the Student Updates button, and select which student you’d like to update. You will then be prompted to fill in information about your student.
This information connects directly to our system, so there may be information already present for your student. Please review and update accordingly, as well as, sign the waivers. Student grade levels do not autmotically update, so please be sure to update that each year. Step 2: Complete updates for everyone in your household that is listed as a “Child” in their Family Role. You will need to complete the Student Updates once a school year (Fall, Spring, Summer).
If you’d like to add a new student to your household, you can do so following the instructions below at any time. If you’d like to add an additional parent/guardian to your account you can do that through this process as well. You may add a new student at any point during the year, but of course will only be able to register that student during registration periods. ADD A NEW STUDENT Step 1: Click on My Family on the menu at the top of the screen.
Step 2: Click on Add a New Student and follow the prompts on the screen to enter in your student’s information and sign the waivers. Step 3: Repeat the process to add any additional students to your household.
STUDENT UPDATES UPDATE FAMILY INFORMATION Step 1: From any screen, click on My Family from the menu at the top.
Step 2: Click on Update Family Information, and update as desired. You will be able to update your Household Language Preferences and Address here.
FAMILY INFORMATION: LANGUAGE SELECTION If you update your language, please refresh your page after hitting the Update Information button to see the change reflected.
INFORMATION UPDATES If at any point you wish to update your family, or student information you may do so in the portal.
UPDATE STUDENT/YOUR INFORMATION Step 1: From the home screen, you can click on the Student Updates button, or from the menu you can click on My Family, then Update Student Information.
Step 2: Select yourself, or the student you wish to update and follow the prompts to complete the update.
ENROLLMENT The enrollment section of our registration process is where you will be able to select classes/programs for your student. ENROLLMENT Step 1: From the home screen, click on the Enrollment button. Step 2: Click the Semester/Program/Event in which you would like to enroll your student(s).
Step 3: Click the Enroll button.
Step 4: Click START REGISTRATION to add the Semester Family Registration Fee to your cart.
Step 5: Use the drop down to select how many student’s you’d like to enroll. If you’d like to enroll yourself in a class, you will need to account for that in your total number of students. Then click the “Next” button. Step 6: You will see your information in the Family Registration section. Below in the Student Registration section, you will be able to use the drop down menu to select each of the student’s you’d like to enroll. If you’d like to register yourself, please add your name into the Student Registration section as well.
ENROLLMENT Step 7: Add classes for each student you intend to register. Please be sure to only enroll your student(s) in classes that are the correct grade level.
Step 8: You will be able to see the summary of what is in your “cart” on the top right of your screen at any time throughout the process. Step 9: Once you’ve selected classes for your student(s), click the Payment button at the bottom of your summary.
Step 10: For payment, there are two options in this system: • •
Pay with Credit/Debit Card Request Payment Plan
If you’d like to Pay in Cash/Check, please select Request Payment Plan. We will reach out to you, and let you know when you can stop by the center with your cash/check payment.
If you enter in your credit card information, it will process as soon as you click Pay in the Order Summary. You will automatically recieve a receipt via email, or if you’ve selected a payment plan, you will receive an invoice. We will reach out to you if there are any issues/concerns with your class selection. Otherwise, you are all set! Congratulations on using our new registration system!
NEED HELP? Student and Family Support Hailey Aardema (se habla español) Registration Coordinator hailey@sitarartscenter.org 202.797.2145 ext 123