Soft Skills – Important in workplace interactions as well as everyday life
This is the most precious Commodity in the world is especially true in case of a workplace where things are expected to be done quickly and efficiently. The importance of soft skills, either as a natural talent or something that is taught or learned through practical experiences is very important in such cases. It is the behaviours, attitudes and beliefs of oneself and the people around them that influence the acquiring of soft skills in a person.
In any job, a good worker is the one who has the necessary skills to perform the job efficiently. For instance, a customer service professional must be able to listen patiently to the customers and offer the best solutions; a pilot must have superior ability to fly a plane safely and so on. These skills are job-specific skills that are a pre-requisite to any profession. On the other hand, there are other skills that dictate how the worker interacts with fellow workers, his superiors and clients which involve personality traits, interpersonal skills, body language and other personal qualities called the soft skills.
Today’s employers look for soft skills in a person more often than other skills. These skills are important for every job and demonstrates to the employers the dependability, accountability and adaptability of the worker. Ironically, these skills are those that are sorely lacking in most adult workers. The main premise of soft skills programs is to help employees learn interpersonal and communication skills needed to obtain and retain the best jobs. It emphasizes the importance of soft skills in workplace and helps job seekers and employees to either learn or improve their skills to be more successful in their jobs and increase productivity.
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