2003-03_skytalk

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Jorgenson Photo

Just another perfect flying day at YVR.

F R E E MARCH 2003 • Your Airport Community Newspaper – Vancouver International Airport

YVR Demonstrates New Security Equipment Central Mountain Air Expands Air Services acques Duchesneau, president and CEO of the Canadian Air Transport Security Authority (CATSA) and Larry Berg, president and CEO of Vancouver International Airport Authority, hosted a demonstration for local news media of some of the new security equipment at YVR. Media were taken behind the scenes to see the Explosives Detection Systems (EDS) equipment used to screen carry-on and checked bags. CATSA and Airport Authority staff demonstrated the advanced X-ray machines used in the holdbaggage screening area, and the trace detection systems used to recognize small amounts of chemicals on carry-on luggage and electronics. Duchesneau noted that the media tour was a demonstration of the top-of-the-line equipment and top-of-the-line people working at YVR. Berg added that the Airport Authority has worked closely with CATSA on a number of key security issues and looks forward to working together on future initiatives. CATSA, a crown corporation formed in April 2002, is responsible for several areas of aviation security including pre-board screening, EDS, nonpassenger screening and the Air Carrier Protective Program. Some 75 per cent of CATSA’s $1.9 billion budget (over five years) is committed to the purchase and installation of Explosives Detection Systems at airports across the country.

arlier this year, Central Mountain Air (CMA) expanded air services between VancouverPrince George, and between VancouverDawson Creek connecting via Prince George. CMA now offers one daily departure and arrival Monday through Friday on each of these new routes under its privately owned airline operation. “Central Mountain Air is pleased to include Vancouver International in its route network, and coincident with other airline schedules

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Larry Berg, right, introduces CATSA’s Jacques Duchesneau at a YVR media conference.

Central Mountain Air operates a modern fleet of 14 Beech 1900D, twin engine turboprop aircraft. SEE CENTRAL MOUNTAIN AIR CONTINUED ON PAGE 2

Delta Introduces Non-Stop Service to Atlanta CATSA employees demonstrate trace detection equipment used to recognize small amounts of chemicals. While in Vancouver for meetings, Duchesneau and the CATSA Board of Directors toured the airport to view the new security systems and equipment deployed at YVR.

elta Air Lines will introduce non-stop service between Vancouver International Airport (YVR) and Atlanta, Georgia, this summer, offering one daily flight on a 183seat Boeing 757 aircraft from May 17 through Sept. 30, 2003, and providing customers in

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the U.S. Southeast with their only daily nonstop to Western Canada’s largest city. “Our new service provides business customers the convenience of non-stop service to Atlanta and new single-connection service to cities throughout the East,” said Subodh Karnik, Delta’s senior vice presidentNetwork and Revenue Management. “The flight is also ideally timed for Delta customers departing or arriving on Alaska cruises from Vancouver.” SEE DELTA NON-STOP CONTINUED ON PAGE 2

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Central Mountain Air, maintain a vital business connection to the convenient main terminal from Prince George,” said Doug McCrea, president, CMA. “Dawson Creek residents will have a convenient connection via Prince George that will offer business and leisure travellers a major connecting point to domestic, USA and international airlines.” CMA offers one-way fares with no minimum stay; no maximum stay and

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no Saturday night stay required. Sample CMA Schedule Monday through Friday: Air service departs Dawson Creek at 8:25 a.m. arriving Prince George at 8:15 a.m., with a connection arriving in Vancouver at 10:00 a.m. Departing Vancouver at 4:40 p.m. arriving Prince George at 6:00 p.m., with a connection arriving in Dawson Creek at 8:15 p.m. Air service departs Prince George at

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8:40 a.m. arriving Vancouver at 10:00 a.m. Departing Vancouver at 4:40 p.m. arriving in Prince George at 6:00 p.m. One-way fares between Vancouver and Prince George start from $143. Between Vancouver and Dawson Creek one-way fares start from $191. CMA was established in 1987 and is a privately owned and operated company. CMA maintains operational bases in Smithers, Vancouver and Calgary which employ approximately 180 people including administrative, maintenance and flight personnel. Smithers is the headquarters of CMA, which operates a regional administrative, sales and marketing office in Calgary. Two Business Streams CMA offers independently marketed air services in nine British Columbia communities: Vancouver, Abbotsford, Dawson Creek, Fort St. John, Kelowna, Kamloops, Prince George, Smithers, and Terrace; as well as in six Alberta communities: Calgary, Edmonton, High Level, Lloydminster, Peace River, and Rainbow Lake. The airline’s services are based on offering business and leisure travellers flexible, convenient and improved travel options by delivering one-way fares. In 1997, CMA began operating under a commercial agreement with Air Canada/Jazz to fly designated Air Canada routes. The airline operates on various routes in Alberta and British Columbia and the State of Washington to carry Air Canada passengers which Air Canada sells and markets directly: Vancouver, Penticton, Cranbrook, Calgary, Edmonton, Lethbridge, Medicine Hat and Spokane. CMA currently operates a modern fleet of 14 Beech 1900D; twin engine turboprop aircraft offering a comfortable, pressurized environment. The 18-seat aircraft provides a roomy stand-up cabin with washroom facilities and leather seats. Call 1-888-865-8585 for reservations, or visit www.flycma.com.

Security Vigilance Pays Off couple of security-minded airport employees are being commended for their quick action in two separate incidents. Terry Buchamer, an employee of the Airport Authority, found a door unlocked in an unused hangar. Although initially thought to be not serious, he found that this door could have given someone potential access into the restricted area. He contacted security staff, and stood by the door Airport Authority employee Terry Buchamer. until someone arrived. Together they checked the requested they provide some identifiarea, before securing the door. cation. They turned out to be mainteIn January, WestJet employee Joe nance workers repairing a lock. Yakimchuk saw an open door that led For their efforts and diligence, to the airside portion of the airport, both Buchamer and Yakimchuk while he was working in the passen- received letters of commendation for ger gate area. He immediately investi- their personnel file with their compagated, and found two men nearby. nies and a reward, as well as a perInquiring as to their purpose there, he sonal letter of thanks.

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Delta Non-Stop,

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Delta and the Delta Connection carriers operate 900 flights a day with non-stop service to 180 destinations at Atlanta’s Hartsfield International Airport, the largest single-airline hub operation in the world. The new Vancouver-Atlanta connection will depart Vancouver at 1:00 p.m., (Delta Flight 428) arriving Atlanta at 8:55 p.m. Delta Flight 429 will depart Atlanta 9:40 a.m., arriving Vancouver at noon. The new Atlanta flight complements Delta Connection’s existing non-stop service between Vancouver and Delta’s Salt Lake

City hub. Delta Air Lines is the world’s second-largest airline in terms of passengers carried and the leading U.S. carrier across the Atlantic, offering 5,910 flights each day to 437 destinations in 78 countries on Delta, Delta Express, Delta Shuttle, Delta Connection and Delta’s worldwide partners. The airline is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. For more information visit delta.com.

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Olympic Spirit Flies High at YVR

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PRESIDENT’S CORNER By LARRY BERG, President and Chief Executive Officer

Enhancing Security At YVR

(l. to r.) David Podmore Yes 2010 Team, former Olympian skier Steve Podborski, Jack Poole, chairman and CEO Vancouver 2010 Bid Corporation, and Larry Berg, president and CEO of the Vancouver International Airport Authority.

By Lisa Gardonio s Olympic fever continues to build across the Lower Mainland, the Airport Authority has added some eye-catching features to YVR to show its enthusiastic support of Vancouver’s bid to host the 2010 Olympic and Paralympic Winter Games. The north and south exterior walls of the Domestic Terminal feature giant 7.5 x 6 metre murals depicting Canadian downhill skiers, 2010 banners are hanging on curb side poles in front of the main terminals, and the award winning Green Coat Volunteers have been outfitted with special 2010 red vests. Since last summer, YVR has also been home to the official countdown clock, which is ticking towards July 2, the date the International Olympic Committee (IOC) announces which city will host the 2010 Games. The Airport Authority is a community supporter of the bid. Two days before Vancouver residents voted nearly two to one in favour of the Olympic bid, the Airport Authority invited passengers and airport staff to show their support for the bid by signing four giant postcards addressed to the IOC. “Everyone here is eager to show their support for the games and the huge economic impact it will have, not only for the airport, but for the entire province,” Larry Berg, president and CEO of the Airport Authority, said at an airport media conference held to unveil the four postcards. “We see the games as a real investment in our community. It’s an investment in our future; it’s an inspiring vision of what we can become and what we should become as a city and a province.”

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Former Olympian Steve Podborski, one of the original Crazy Canuck downhill skiers and a bronze medalist, was among the first to sign the Olympic postcard. “We have done a lot of work internationally to showcase how fabulous Vancouver, Whistler and Canada are,” Podborski said, “and to bring people into Vancouver through this gateway is very exciting.” Also on hand for the unveiling of the postcards were Jack Poole, chairman and CEO of the Vancouver 2010 Bid Corporation, and David Podmore, who headed the Yes 2010 Team. On March 1, local media again descended on YVR to catch a glimpse of the arrival of the IOC’s bid evaluation commission, which is touring Vancouver/Whistler and the other two candidate cities, Salzburg, Austria, and Pyeongchang, Korea.

The safety and security of passengers and airport visitors is a top priority, and the Airport Authority has been working closely with a number of government agencies, particularly the Canadian Air Transport Security Authority (CATSA), on a number of initiatives to enhance security at YVR. CATSA was created as part of a comprehensive, $2.2 billion package of air security initiatives introduced by the federal government in December 2001. It came into force in April 2002, and is responsible for all aspects of passenger and baggage screening at Canada’s airports. We’re working closely with CATSA on the development of new regulations and guidelines for checked bag screening, as well as standards for passenger pre-board screening. For regular travellers through YVR, some of the enhanced security measures introduced are clearly visible. For example, we expanded three passenger screening points in the Domestic and International Terminals to accommodate four additional X-ray machines and search areas. At the South Terminal, we’ve started passenger pre-board screening in a temporary facility, pending the construction of a permanent pre-board and checked baggage facility in 2004. Other changes at YVR are less visible. New explosive detection equipment has been deployed, a new five level screening system for searches of U.S.-bound bagged has been installed and we have implemented

real-time digital recording of all primary security line closed-circuit television cameras. Both the Airport Authority and CATSA are firm believers that increased security need not compromise the high-quality customer service that passengers have come to expect at YVR. The Airport Authority has been working with the University of British Columbia’s Centre for Operational Excellence to develop a simulation model of the airport screening process. The model, which we are sharing with CATSA, is an invaluable tool for improving passenger flows and processing. We have also added overhead plasma screens at our main terminal screening points to give passengers information and a little entertainment as they move through the security line. Last month, Jacques Duchesneau, CATSA’s president and CEO, and the CATSA Board of Directors visited YVR to tour our facilities and see first-hand some of the changes being made. The visit demonstrates their commitment to working together with airports, airlines and stakeholders on these important initiatives. Our goal as an Airport Authority is to manage passenger and baggage screening at YVR on behalf of CATSA. We have the knowledge, expertise and customer driven focus to provide a secure airport in which passengers are safe.

Your Airport Community Newspaper MARCH 2003 ISSUE • VOL. 10 • NO. 5 YVR SKYTALK, the official newspaper of the Vancouver International Airport, is published monthly by Westco Marketing Ltd. for the more than 26,000 people who make up the airport community at YVR. No portion of this publication may be reproduced in whole or part without the written permission of the publisher. Publisher: Patrick Stewart Associate Publisher: Joan Stewart Editorial Liaison: Ralph Eastman Editorial Board: John Korenic, Heather Madden-Johns, Ralph Eastman,Ali Hounsell, Kim Abrams, Erin Sills Contributing Writers: Arnold Klappe, Phil Melnychuk, Jim Jorgenson Creative / Production: James Martin Photography: Jim Jorgenson

VANCOUVER OFFICE: Suite 306 - 5400 Airport Road South Richmond, BC V7B 1B4 Tel (604) 736-6754 • Fax: (604) 736-6750 Email: jstewart@westerndriver.com Printed on Recycled Stock using vegetable based inks Please recycle this product.

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Weldwood First in the World with IS-BAO Certification eldwood of Canada Ltd.’s flight operations at YVR is the first business aircraft operation in the world to be certified by the International Business Aviation Council (IBAC). The IS-BAO Award was presented to Weldwood’s chief pilot and flight operations director Scott Macpherson by Don Sprusson, director general IBAC and past director general Transport Canada at a recent

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Canadian Business Aircraft Association (CBAA) Pacific Chapter meeting Weldwood was also first in Canada to obtain the CBAA operating certificate which will become mandatory for all business aircraft operators by January 2004. “As a small, one aircraft operator we are very proud to be the first in Canada and in the world to obtain these important certifications,” said McPherson,

who worked closely with the CBAA over a fouryear period to help establish the guidelines required for the new operating certificate. Weldwood operates a Cessna Citation Ultra and employs a staff of four based at Esso Avitat’s YVR south terminal.

When you’re first in the world, it’s a happy occasion. At the presentation are (l. to r.) Matthew Edwards, captain; Andre Fast, captain; Bob Rorison, chief engineer; Scott Macpherson, aviation manager/chief pilot; Don Spruston, IBAC director general; Dave Milligan, Weldwood of Canada Limited VP-human resources.

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nternational Standards for Business Aircraft Operations (IS-BAO) is a code of best practice. It has been developed by the industry for the benefit of the industry. It is the industry’s contribution to promoting highly professional operational practices. ISBAO is intended to build upon the excellent safety record already established by business aviation. The International Business Aviation Council (IBAC) introduced the IS-BAO program for many reasons. In most business sectors, international standards are recognized for their role in facilitating global commerce. While IS-BAO is similar in this respect, its fundamental purpose is to foster standardized, safe and highly

professional aircraft operations. IBAC recognized the need for the business aviation community to take a lead role in fostering harmonization of operating procedures and requirements. IBAC works closely with the International Civil Aviation Organization (ICAO) towards international standardization. The president of the ICAO Council has endorsed the efforts of the business aviation community in developing an industry code of best practice. IS-BAO incorporates the International Standards and Recommended Practices for the operation of aircraft applicable to business aviation prescribed in ICAO Annex 6, Part II for International General Aviation-Aeroplanes.


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New Agreement Spearheads Richmond Employee Receives Freight Transborder Passenger Shopping Forwarder of the Year Award

or approximately two million postsecurity transborder passengers, the $25 spending limit on purchased goods is now a thing of the past, due to a new agreement negotiated with both American and Canadian authorities. Until this new agreement was reached, the United States Customs Services permitted the sale of foodand-beverage and the sale of retail goods with a unit value that could not exceed Cdn$25 in the transborder departure area. The policy has recently been amended allowing the sale of U.S.made goods of unlimited value, and that of foreign-made goods, of which no single item is valued greater than US$100. After extensive negotiations with Canadian and American authorities led by the Vancouver International Airport Authority, Vancouver International Airport will become the first airport in Canada to significantly expand transborder retail offerings, with new shops and an increase of the price limit on the value of products available for purchase. “After five years of negotiations,

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this landmark agreement allows YVR to become the first airport in Canada to offer customers flying to the United States a significantly expanded selection of new stores and products which will add to our travellers’ overall experience at YVR,” said Susan Steine, the Airport Authority’s director, service quality and retail development. “We’re proud to have secured this agreement on behalf of the Canadian Airports Council that has cleared the way for this exciting new retail development.” The new agreement paves the way for retail development of four new stores to be opened prior to this summer’s peak travel period. A fifth store is planned for a September 2003 opening. All five new stores, National Geographic, Kid’s World, $15 Boutique, Discover Vancouver and Northern Reflections will be operated by The Hudson Group, airport retail specialists. Existing concession operators CARA, HMSHost, Absolute Spa, InMotion Pictures and WHSmith are currently working under this amended policy.

China Eyes Super Jumbo C hina has given a strong indication that it may be a future customer for the world’s biggest passenger jet, the Airbus A380, and is looking at its compatibility with the China’s airports. The country’s aviation authorities are holding a seminar to discuss the super-jumbo plane and how Chinese airports could handle it, the government news agency reported. “This is extremely important for the development of China’s aviation and the selection of aircraft types. As a super large passenger aircraft, the A380 has a new design concept, and its operation in China needs airports to make changes,” said Yang Guoqing, deputy director of China’s Civil Aviation Authority. “Although Airbus entered China’s market later than its competitors, its business has developed quickly in China. Airbus’ market share stands at more than 20 per cent and is still

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increasing,” Yang said. Airbus China president Guy McLeod said: “I firmly believe that with the fast development of the economy and aviation China will introduce the A380 in coming years.” The A380 goes into service with airlines in 2006, but rival Boeing is still predicting that medium sized aircraft will dominate the Chinese aviation market in the next few years.

By Joan Stewart he Canadian International Freight Forwarders Association (CIFFA) has named Tarminderjit (TJ) Singh Sander as the winner of the Young International Freight Forwarder of the Year Award for 2002. The award is especially gratifying for Sander as he was named runner-up for the same award in 2001. The CIFFA presents the award to “the young person in our industry who best exemplifies the education, skills, knowledge and attitudes necessary to become an exceptional International Freight Forwarder of the future.” Sander, 26, has been in the freightforwarding industry since 1998 and is currently an employee of Richmond’s Delmar International Inc., which provides freight forwarding and customs brokerage services. Contenders for the award had to write a 500-800 word essay, as well as meet CIFFA criteria—not be older than 29 in 2002; currently work for a CIFFA regular member; work as a full-time freight forwarder for at least two years; and have successfully completed Module I of the CIFFA Professional Education program. This is the second award for Sander from the CIFFA in the last two years. In April 2001, he won the “Job Nicolai Award-Western Division” for achieving the highest mark in the CIFFA Professional Education Program in Western Canada. Sander, as the CIFFA national award winner, will be put forward as Canada’s candidate for the WorldWide Young Freight Forwarder of the Year Award, sponsored by the TT

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(Through Transport) Club, FIATA (International Freight Forwarders Association), and IATA (International Air Transport Association). The winner of the award will benefit from gaining valuable exposure and insight into the operations of other companies in the transport field by working in one of the TT Club’s regional centres. This includes a costinclusive multi-modal practical experience program with two weeks “handson experience” and one week legal and insurance training. They will also be invited to attend the FIATA World Congress in their year to receive a trophy and a Diploma.

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2002 YVR Passenger Traffic Better than Anticipated Y

VR ended 2002 handling 14.9 million passengers, a decline of 3.9 per cent over 2001, however significantly better than originally forecast. The Asia Pacific market sector rebound was the strongest, up nearly five per cent over 2001. Europe was weak, down 8.6 per cent, in part due to the demise of Canada 3000 and the resulting capacity shortfall. The U.S. market witnessed weakness early in the year, however, stimulated by the Alaska cruise market, the sector strengthened as the year progressed, ending the year down less than four per cent. The domestic market has continued to be soft, which is seen as being reflective of a number of factors including ongoing capacity rationalization, higher air fares and the proliferation of ticket addons such as the security tax.

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Visiting AIRCRAFT

Cubana Airlines Refuels at YVR Cubana Airlines Ilyushin 62M.

uban President Fidel Castro made a brief stop at YVR March 5, 2003, on his way back from an 18-day junket that included Europe, Russia, China, Japan, and a conference of the non-aligned nations in Kuala Lumpur, Malaysia. The three Cubana Airlines Ilyushin 62Ms landed early in the morning for a technical stop at the Air Canada hangar. While President Castro caught up

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on his sleep in the Delta Vancouver Airport Hotel, the three aircraft were refuelled with 300,000 litres of jet fuel and stocked with flight meals of steak, salmon and roast chicken by CARA In-flight Kitchen, for the 240 people on board. The aircraft departed at 1300hrs later that day, flying over U.S. airspace on a direct flight to Havana.

Air Canada Flies the Employee Flag Photo: Jim Jorgenson

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Photo: Jim Jorgenson

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An Air Canada A320 in 65th anniversary “Symphony of Voices” livery, which recognizes the efforts of the company’s employees. frequent sight at YVR is Air Canada’s A320 painted in special livery to celebrate the airline’s 65th anniversary. The unique paint scheme features a Canadian flag formed from tens of thousands of employee names. The aircraft will keep its new design for at least three years.

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TRAVEL TALK

View from Wellington, New Zealand’s capital city on the south island.

Canadians Flock to By Erin Folk he virtues of visiting New Zealand have not escaped the notice of a many Canadians. With its desirable climate, delectable food and wine, and attractively priced accommodation, this South Pacific oasis calls to Canadians, offering a refreshing change of pace which many people are discovering for the first time. New Zealand’s share of world tourism continues to steadily increase, with an inbound tourism

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New Zealand growth rate of over 10 per cent in 2000. The number of Canadian tourists averages more than 26,000 per year, with the majority of visitors between 45-65 years old. Ontario provided the most visitors in 2000, followed closely by B.C., Alberta and Quebec.

During the last few years, baby boomers have been outnumbering the 20-30-year-old visitors. This can be attributed to the increasing number of snowbirds choosing to wait out the winter months in New Zealand. As SEE NEW ZEALAND CONTINUED ON PAGE 10

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YVR PEOPLE

‘CANstruction’ Event For Food Bank

By Jim Jorgenson

A team from YVR participated in a ‘CANstruction’ event at Canada Place on March 1, during which 23 corporate teams created designs using cans of food, which were donated to the Vancouver food bank. The theme of the event, “dreams of 2010 Olympics”, had to be incorporated into the ‘CANstruction’ designs. The YVR team, made up of volunteers from the engineering and environment departments and some outside consultants, created a food-bank delivery cargo aircraft complete with engine sounds and dry-ice clouds. Building the ‘aircraft’ took two days and included more than 2,000 cans. The event was open to the public who, for the donation of a can of food, could vote on their favourite design.

(l) Garry McClure, manager, engineering services, and Djordje Hohlacov, planning engineer.

YVR Engineers At VPL Earlier this month, employees from YVR’s engineering department manned a public information booth in the Vancouver Public Library main branch as part of National Engineering Week.

YVR team with cargo aircraft consisting of more than 2,000 cans.

Runway 08R Run-up Project Workers are putting the finishing touches to the supports for the relocation of the Instrument Landing System (ILS) localizer at the west end of the south runway, and the replacement of the centre-line approach lighting towers. This is one part of the work leading up to the lengthening of the runway and construction of an engine run-up pad all within the existing dyke area.

New System for Vancouver’s Air Traffic Controllers The air traffic controllers in the Vancouver Tower have begun using a new display system known as IIDS/EXCDS, which stands for Integrated Information Display System/Extended Computer Display System. The system allows terminal controllers to manage electronic flight data online, using mouse-based displays or touch-sensitive display screens. It also reduces the need for oral communica-

tions among controllers and eliminates the traditional method of using paper strips to keep track of aircraft. EXCDS is used at Vancouver International Airport, and 12 other sites across Canada. IIDS is operational in all area control centres and at the busiest ATC towers in Canada.

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Work for this ‘Best Company’

Flight Centre Soars by Hiring ‘Self Starters’ F light Centre Canada, which bills itself as the “World’s No. 1 Discount Flight Specialists,” has been rated as one of the top three best companies to work for in Canada in the Globe and Mail’s Report on Business Magazine’s third annual ranking. In addition, the company was rated fourth best in British Columbia in the January 2003 issue of BC Business. Profiting, expanding and hiring throughout 2002, even through the wake of 9/11, Flight Centre Canada continues to build its reputation, partly on employing ‘self-starter’ types who thrive on passion rather than employing pre-trained travel-agency types. “Less than five per cent of our employees have a travel background,” says Grahame Hubbard, managing director for Flight Centre’s 57 stores in Eastern Canada. The company encourages employees to buy stock, commits 50 hours of staff training each year, provides each employee with monthly emergency

‘slush-fund’ money and inspires employee loyalty and productivity through regular staff events, incentives and rewards. “Currently, we have 170 employees and 44 outlets across B.C.,” says Margjie de Groot, the 34-year-old president, Western Canada. “With more expansion, hiring and profit planned for 2003, our role as a top employer in B.C. is critical to encouraging more great people to join the Flight Centre team.” To top of its winning formulae, Flight Centre Canada generally pays more than industry standard, and facilitates individual teams in setting up their own employee schedule systems. The company’s unique leadership attributes are also reflected in and guided by its corporate philosophies, which include practice-based statements such as “ownership by our people; common sense not conventional wisdom; our structure is simple, lean and team based; and we believe in our company being profitable.”

UpcomingEvents March 18th Richmond Chamber of Commerce, regular monthly luncheon with Keynote Speaker Larry Berg, president & CEO Vancouver International Airport Authority. Best Western Richmond Hotel, 7551 Westminster Hwy. 11:45 a.m.-1:30 p.m. RSVP (604) 2782822

March 21st Health and Travel Tips Fair, International Terminal, level 3. 9.00a.m. -3.00 p.m. Learn more about YVR's award winning health care services during this one day open house event presented by YVR’s Health Care Services.Lots of Free samples, massages,blood pressure testing all at no cost with Professionals on hand to answer your questions. Be sure to enter the free draws for a chance to win a Pharmasave gift basket a teeth whitening package, spa treatment and other products.

March 25th Aerospace Industry Association of B.C. and Western Economic Diversification, 3rd Annual Leading Edge Aerospace Awards, Richmond Awards to be presented: Training Innovation; Supplier of the Year; Aerospace Company of the Year; Honorary Membership. Contact (604) 538-0071; fax (604) 538-0081

March 31st-April 1st British Columbia Aviation Council, Airports Workshop. This year’s theme:

“More from the regulators… Can we afford it?… Who will pay?” Of interest to airport managers, airport authorities, air carriers and municipalities. Delta Vancouver Airport Hotel, 3500 Cessna Drive, Richmond. For further information, call the BCAC at 604 2789330 or visit their Web site at bcaviation.org, under events. April 7th Vancouver Airport Chaplaincy, Annual General Meeting, open to all supporters and interested people. Fraserview MB Church, 11295 Mellis Drive, Richmond. 6:30 p.m. Dinner is limited to 95 persons and is free by donation. Reserve by phoning (604) 303-3010.

April 15th Richmond Chamber of Commerce, regular monthly luncheon, Education Focus with Gerry Lengert, Kwantlen University College. Best Western Richmond Hotel, 7551 Westminster Hwy. 11:45 a.m.1:30 p.m. RSVP (604) 278-2822

May 1st Richmond Chamber of Commerce, 911 Awards Dinner to honour members of the Richmond RCMP, Fire Rescue, Coast Guard & Ambulance/Paramedica, as well as those Municipal and Community persions, groups and organizations that provide the 9-1-1 services for the citizens of Richmond Best Western Richmond Hotel, 7551 Westminster Hwy..

Air Fair 2003 Come and join us in a frank discussion on the present state and future of flight operations in Canada.

March 22, 2003

17:30 hrs Richmond Inn, Conference Centre 7551 Westminster Hwy. Richmond Air Fair 2003 will inspire and motivate aspiring pilots in British Columbia. By conferring one on one with Flight Operations and Training Managers, aspiring pilots will gain invaluable insights and information. This will enable attendees to formulate a game plan with realistic goals to advance their career. The evening will begin with a networking session where participants may interact with flight departments’ representatives from participating airlines. Flight departments are being represented by operations managers, chief pilots and training managers. The evening will progress to enjoying the inspiring words from the following guest speakers. PAT KENNEDY Operations Manager, Pacific Flying Club. The State of aviation in Canada and how it affects you, the pilot. JOHN MONTGOMERY President, Professional-IFR. The importance of attaining your licenses and a game plan.

Margje de Groot, president, Canada West, Flight Centre Ltd. Flight Centre is an Australianbased company with international reach, operating 587 shops and businesses in Australia, 117 in New Zealand, 80 in South Africa, 72 in the U.K., 14 in the U.S., 57 in Eastern Canada, and 44 in Western Canada. “We plan to secure the #1 position in B.C.’s Best Company to Work For list in 2004, so we have a lot of exciting plans and actions ahead of us to achieve that goal,” says de Groot.

TOM ZEISER President, Pegasus Presentations, Professional Speaker. Being the best that you can be and enjoying the moment. Three Air Canada “Heavy” captains will conduct a spirited discussion that will encompass their humble beginnings as flight instructors fumbling along, the industry’s pitfalls, opportunities, and wisdom that has come from decades of experience. Become informed, ignited and inspired. Purchase tickets at the following outlets: Pro-IFR, Aviation World, or by calling 604-274-3153 Advance tickets: $35.00 • Door purchase: $45.00 www.pegasuspresentations.com e-mail: tzeiser@shaw.ca

RRSP-Eligible MIC Provides Investment Alternative

Advertorial

By Don Bergman When anyone in Canada sets out on an airline for a vacation, business trip or for work, they can feel quite confident in arriving secure and safe. However, when investing today many may not have that same sense of confidence. Over the past while, the drop in value of many equity portfolios has rattled investors. Furthermore, it appears unsettled stock prices, stagnant bond markets, and low interest rates, may continue for a while yet. It now makes sense for investors, planning for or trying to enjoy retirement, to be asking for investment alternatives with less volatility and a better return. Consequently, it may be worthwhile to consider a real estate investment that’s been around for 29 years. It is a tax-free Mortgage Investment Corporation also known as a MIC. The investment structure for an MIC was passed into federal law in 1973 under the Residential Mortgage Financing Act. The MIC was heralded back then as an opportunity for small investors to participate in the mortgage loan market. Yet, today surprisingly few have any knowledge of this type of RRSP-eligible real estate investment. The details of this investment structure are spelled out in Section 130.1 of the Income Tax of Canada. The guidelines outlined in the act must be strictly followed or the MIC risks losing its tax exempt status. Briefly, an MIC is a pool of investors that lends

money for the purchase or renovation of single family, multi-unit residential and commercial real estate. An MIC should not be confused with a Real Estate Investment Trust nor is it a mortgage broker. There are no brokerage fees. An MIC pays out 100% of its net income to its preferred shareholders. These payments could be in the form of quarterly cash dividends. Investors can expect a return of between 6% and 10% per annum. An investment in a MIC can be made directly with a mortgage investment company or through the trustee of an RRSP. Each MIC manages the tolerance to risk differently. The management style, investment philosophy and strategy of an MIC should be closely scrutinized and clearly understood. One indicator to look for is the return on investment. Remember the old adage, “the higher the return the higher the risk.” Ask to see the company’s offering memorandum or prospectus before investing. An MIC investment may not be for everyone. It’s not a get rich quick scheme. Liquidity, as with most real estate investments, can be difficult. If you are retired or planning for retirement and want to supplement your income with a reliable quarterly cash dividend on preferred shares backed by the equity in real estate, an MIC investment may be for you.

Don Bergman is founder, president and portfolio manager for ACIC, an MIC that has paid its shareholders between 6% and 10% annually since 1998. For a free brochure call toll free 1-866-772-ACIC (2242) or visit the Web site at www.ACICinvestor.ca.


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New Zealand,

AUTO TALK Power, Performance and Fuel Efficiency from Fitch ould you like to have more power, better performance and increased fuel efficiency? The Fitch Fuel Catalyst is a 250,000-mile permanent fuel treatment that will do all these things for your machine. Simply drop them into your gas tank or use an in-line unit for many applications. As the fuel comes in contact with the catalyst it becomes more refined and fuel combustion is improved. Fuels today possess elements that cause ignition problems. Some of these elements burn too fast causing pre-ignition, and some burn too slowly, causing delayed ignition, excessive smoke and carbon build up. It is these troublemakers on which the Fitch Fuel Catalyst works. With the more efficient combustion, fuel economy and power is improved. The engine

W

will stay cleaner a n d operate e a s i e r. Emissions are reduced, and the use of liquid additives, octane boosters, or off season fuel stabilizers is eliminated, saving you more money. These benefits translate into more economical usage of all internal combustion engines and less environmental impact. The cost for the one-time permanent fuel treatment ranges from $200 to $500, depending on engine type and size. For more details, contact SED Technologies Inc. (250) 352-3903 or www.sedtechnologies.com

Looking for a different kind of auto repair shop?

New Echo Hatchback Just For Canadians oyota Canada Inc. (TCI) has revealed a new model created specifically for Canadian customers — the 2004 Echo Hatchback. Toyota describes its new hatchback as “fun, funky and functional.” Based on the Yaris, one of Toyota’s best-selling vehicles in Europe and Japan, it has a fluid, almost futuristic appearance, sleek and compact on the outside but with plenty of room for four passengers inside. The Echo Hatchback, which will be sold in both three-door and five-door configurations, will go on sale this summer, but only in Canada. Powered by a 1.5-litre engine developed specifically for Echo, its four-cylinder, DOHC powerplant uses

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an aluminum alloy cylinder block and produces 108 horsepower at 6,000 rpm and 105 lb/ft of torque at 4,200 rpm. “We’re not prepared to talk specifically about price for the Echo Hatchback just yet,” says TCI president, Ken Tomikawa, “but I can tell you we’re sharpening our pencils. “We want to attract buyers we’re not reaching right now — singles, young families, people who may be buying their first new car. The young and the young-at-heart, identified as those who appreciate style as well as value. That’s a very big group of Canadians, and they deserve a car that’s great to look at, fun to drive, and made with uncompromising Toyota quality in every detail.”

Grant McDaniel

We make your auto service experience better by....... • Treating you with honesty and integrity. • Dealing with your concerns personally. • Doing quality work performed by skilled technicians. • Dropping you off at your place of work.

CONTINUED FROM PAGE 7

(former YVR Air Canada employee)

New and Used Vehicle Sales and Leasing

Bernie Pawlik Owner

Call us for your next service – You'll be glad you did! 40 - 966 SW Marine Drive (near Oak Street)

604 327-7112

(604) 273-3766 Cell: (604) 868-5875 Tel:

At The Richmond RICHMOND Auto Mall

on ow 04 N 0 s er d 2 Ordsigne na g n i e en Take Redota Si Soon th Toy ing m Co

the recipient of the 2001 Wanderlust Travel Award for safest country in the world, New Zealand’s low crime rate, tranquil environment, and political stability offer travellers peace of mind. Mount Maunganui, Auckland and the Bay of Islands are the favourite resting spots for Canadian staying for an extended period, partly due to the wide availability of high-rise style apartments. While Mount Maunganui offers an exceptional combination of surf and sand mixed with indulgent relaxation, the tranquil sunny lifestyle of the Bay of Islands embraces a history rich in Maori and European traditions. Auckland, known as “the city of sails,” is a fusion of marine-flavored cosmopolitan experiences. Culminating in a fascinating water world dotted with over 50 islands, Auckland offers visitors over 500 kilometres of walking trails on 22 conservation parks. The film locales for the Lord of the Rings movies – Waikato, Wellington, Tongariro National Park, Nelson’s Mount Owen, and Fiordland National Park – have also proved popular with visitors. Transportation in New Zealand is highly accessible. Many tour companies offer both single-day and overnight excursions designed to best suit visitor needs. Renting a camper van offers the freedom of the open road, allowing visitors to sightsee at their own pace while providing a cost-effective way of seeing the country. With its peaceful subtropical location in the South Pacific, New Zealand offers travellers a friendly, diverse and scenically spectacular experience. For travel information before leaving Canada visit the Web site at www.purenz.com.


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• CONSUMER • COMMERCIAL •

CLASSIFIED 49,000 READERS EVERY MONTH • $17.50 per col inch

Tel: 604 736-6754 • Fax: 604 736-6750 • E-mail: pstewart@westerndriver.com From the highest highs to the lowest depths – decommissioned Boeing 737200 being prepared for use as an artificial reef for West Coast scuba divers.

RECREATION PROP. FOR RENT

737 Destined for Ocean Floor

BRITISH COLUMBIA (PINANTAN LK). LAKEFRONT HOUSE—PRIVATE RURAL SETTING 29 kms from Kamloops, 3-bdrm. 2-bath house, 1/2 acre lot. Treed view of lake & mountains, swimming, fishing, hiking, skiing, snowmobiling bird watching, horseback riding. Children’s play area, BBQ, microwave, dishwasher, VCR/TV., sundeck, sauna & fireplace. Smoking/pets allowed outside. $100/night; $500/wk. Taking 2003 bookings. Maximum 7 persons.

Once it was Sky High Now It’s Going Deep Down decommissioned Boeing 737-200 once used by Canadian Airlines to fly passengers out of Vancouver International Airport (YVR) will be sunk in Howe Sound and used as an artificial reef for scuba divers. The jet began its flying service in the late ‘60s as part of the Pacific Western Airlines fleet and subsequently with Canadian Airlines after the 1988 merger of both airlines. It was acquired for parts and scrap by Qwest Airparts Ltd. of Memphis, Tenn., and subsequently donated to the Vancouver-based Artificial Reef Society of B.C., (ARSBC). The society will convert the aircraft into a sustainable artificial reef for the enjoyment of West Coast scuba divers. British Columbia is recognized as a world-class scuba-diving destination, having been named the top scuba-diving destination in North America for three years running by readers of Rodale’s Scuba Diving— the largest scuba-diving enthusiast magazine in circulation—but this will be the first time that divers will be able to explore a submerged aircraft off its shores. The 55,000-pound jet is 100 feet long with a 100-foot wingspan. It will be loaded onto a barge and towed to one of a possible four locations. The south and north ends of Bowyer Island and two spots near Hut Island and Passage Island are being consid-

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ered, as Vancouver scuba divers can reach any of these areas in approximately half-an-hour by boat. Prior to being deposited in its final resting spot, 50 to 60 volunteers will spend the next few months removing miles of hydraulic wiring and fittings that could be harmful to marine life. Ultimately, both the jet and the final location chosen have to be approved by Environment Canada as well as being accepted by fishers, pleasure-craft users and residents of the proposed location area. At present, the 737 is on blocks in a parking lot at the Vancouver airport’s south terminal, across from the Flying Beaver Bar and Grill in Richmond. The jet’s grey, red, blue and white paint and tail logo identifies its Canadian Airlines heritage, but almost all of its interior—seats, engines, landing gear—has been removed. Part of its final look will include small holes cut in the hollow wings to encourage rock fish to reside there. “We are grateful to Qwest Airparts for donating the airframe to the ARSBC and the BCDIA [BC Dive Industry Association] so Vancouver divers will have a very interesting and unusual artificial reef in Howe Sound,” said ARSBC president Tex Enemark. “It will add hundreds of thousands of dollars per year to dive tourism in the area.”

HELP WANTED Wanted Sales/Flight Dispatcher Full-time position available for Flight Dispatcher. Involves sales and managerial duties. Individual must be well-organized, motivated, and have good communication skills. Able to work weekends. Knowledge of the B.C. Coast an asset. Please apply in person at Seair Seaplanes, 4640 Inglis Drive, Richmond.

BED & BREAKFAST

HELP WANTED

CHESTNUT TREE COTTAGE

General/Operations Manager Wanted

Comfortable accommodation, with special discounts for airline personnel. Five minutes from airport, in Richmond. Free Pick-up to and from airport. Phone Penny or Ross (604) 273-1198 E-mail: pshaff@intergate.bc.ca Website www.bbcanada.com/2011.html

Tel: (604) 232-4652.

Seair is a 20-year-old seaplane company, based at Vancouver Airport (southside). Our business is associated with aircraft chartering, scheduled flights to the Gulf Islands and servicing of other seaplanes. We are looking to expand our operations and are seeking a qualified professional to fill the position of General/Operations Manager. Experience in the seaplane industry is required. A knowledge of the B.C. coast as a seaplane pilot and/or a background in travel sales would be considered an asset. APPLY IN PERSON AT

Seair

www.angelfire.com/linux/pinantanlake/

Seaplanes

ACCOMMODATION FOR RENT

AVIATOR’S BED & BREAKFAST

4640 Inglis Drive Richmond, BC V7B 1W4

Oakdale Manor

Closest B&B to Vancouver Airport. Free pick-up arranged. Rates: Single, $55. Tel: (604) 273-0646, Toll Free: 1-888-537-9233, Fax: (604) 278-2156 www.bbcanada.com/2483.html

FURNISHED RENTAL PROPERTY

Studio, bachelor, & one-bedroom units. Available immediately. For short or longterm rental. Adult-oriented building. Amenities include: full carpeting, balconies, storage/locker, secured underground parking, coin laundry. Sorry, no pets. Five minutes to YVR; 10 minutes to Richmond Centre; 15 minutes to downtown Vancouver; 20 minutes to UBC. For details, contact Dan (resident manager) at

(604) 322-4645 8656 Oak Street, Vancouver, BC V6P 3B4

Furnished, nice, one-bedroom suite in house. #2 Road & Williams. For mature person. Includes utilities and cable. Nonsmoker. No pets. $850/mth. (604) 241-2570

OFFICE SPACE FOR LEASE

OFFICE BUILDING FOR LEASE EXCELLENT NUMBER THREE ROAD POSITION

PRESTIGIOUS. WELL-DESIGNED. HIGHLY VISIBLE. IDEALLY SUITED FOR AIRLINE, TRAVEL OR CALL CENTRE CALL (604) 731 4030 OR (604) 328-2428 www.wlee@3web.net

ACCOMMODATION FOR RENT

STEVESTON VILLAGE - OCEAN FRONT! *** CENTURY ROYALE APTS: 604 277-7368 ***

7 ACRES OF PARK-LIKE SETTING! ** CARLTON PARK GARDENS: 604 277-7271 **

Experienced Floatplane Dispatcher Required immediately for operation based in Nanaimo, BC. Full time. Salary negotiable based on experience. Fax résumé to 250-754-1075, attention Donna Saugstad.

Affordable Luxury in Richmond

MIN. TO SHOPS, BUS, PARKS, DINING & ENTERTAINMENT! PROPERTIES INCLUDE GYM, POOL, SAUNAS, RECREATION CENTRE & FREE SATELLITE TV! COMPLETELY MODERNIZED STUDIOS, 1, 1+DEN & 2 BDRMS. GOING FAST! CALL TODAY!


Get 4 Months Unlimited Calling Across Canada New Talk 40 plus Plan •300 weekday minutes

LG 520 FREE*

•unlimited evenings & weekends •Free voice mail and more! •$40/month

All YVR employees 10% discount on accessories

NOW OPEN AT YVR Domestic Terminal, Level 1 Next to 7-11 Phone 604-303-8801 *Limited time offer. Based on new 3-year agreement. One and two-year option available, OAC. $6.95 system access fee, $0.25 911 charge, taxes & long distance extra if applicable. Plan may be subject to activation fee. See store for details.

than 500 classic • More British cars on display voting – • notEntrants-choice a concours event Meet – • Swap Buy and Sell Parts class awards •• 478 sponsor awards • Plus dash plaques and posters!

WIN A TRIP FOR TWO TO JOLLY OLDE ENGLAND, WIN A MINI FOR A WEEK

CALL FOR FIRST-TIME ENTRANTS* If you own a British car, you’re invited to display it at the Greatest Show on British Wheels. Enter online at www.westerndriver.com or call us for an entry form at (604) 736-6754; fax (604) 736-6750. *Note all previous entrants will receive entry forms via mail. Presented By:


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