YVR Says Goodbye To Old Control Tower familiar feature of Vancouver International Airport’s 1960s-era terminal is going to disappear. The old control tower, built in 1967, is being dismantled over the next few months as part of the airport’s comprehensive seismic upgrading program. In mid-June, Pacific Blasting & recycled. Demolition Ltd., a Burnaby-based The majority of the work will be company, will begin to remove the done at night to avoid disruptions to cab, or top of the tower. Once the cab airport operations. The demolition has been removed, a tower crane will will take place seven days a week and be fitted into the tower and a steel is scheduled to last until the end of deck and scaffolding will be tem- September. Although preparatory porarily erected. As the icon comes work is already underway, visible down, all of the reusable materials, changes won’t be evident until early such as the concrete and steel, will be next month.
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Though not in use since 1996, when it was replaced by the new control tower, the old tower is one of the last remaining features of the terminal that opened in 1968. It was most recently the home of Phil Reimer, one of Vancouver’s most popular radio weathermen, who provided the Lower Mainland with weather updates live from YVR. Although Reimer will no longer be broadcasting from the tower, he continues to provide listeners with updates from a new location at YVR.
F R E E YOUR AIRPORT AND SEA ISLAND COMMUNITY NEWSPAPER
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JUNE 2005
China Eastern Moves To Daily Vancouver-Shanghai Service S
hanghai-based China Eastern Airlines has increased its Vancouver-Shanghai service from thrice weekly to daily, non-stop flights. The service is operated using the airline’s brand-new fleet of Air Bus A340600s, each with a capacity of 274 economy class, 42 business class, and eight first class seats. China Eastern is one of the three largest airline groups in China. It operates more than 450 routes connecting cities in North America, Asia, Australia, and Europe.
Canada And India Agreement Permits Five-Fold Increase In Passenger Flights ffective immediately, the Governments of Canada and India have agreed to liberalize the countries’ current bilateral air transport agreement, allowing a five-fold increase in passenger flights between the two countries. Chennai, Hyderabad, and Kolkata, Highlights of the agreement in addition to Mumbai and Delhi. include: • Weekly capacity for passenger ser- • Accessibility by Indian carriers to vices to increase approximately Vancouver, Edmonton, and two five-fold to 35 roundtrip flights per other cities to be named by India, in addition to Montreal and Toronto. week for each country. • Each country to designate as many • Airlines of both countries will be able to take advantage of new codeair carriers as it wishes for flights share provisions whereby an airline between Canada and India. • Accessibility by Canadian air carriSEE INDIA AGREEMENT, ers to the cities of Bangalore, CONTINUED ON PAGE 3
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The Airbus A340 is a long-range widebody commercial passenger aircraft. It is similar in design to the A330, but uses four engines rather than two.
ffective October 31, 2005, Air Canada will begin a new non-stop service between Vancouver and Las Vegas. The new route will be operated using 120-seat Airbus A319 aircraft. To promote the new service, Air Canada is offering a special introductory fare, starting at $149, for travel until December 11, 2005. For more information, visit www.aircanada.com.
E Air Canada Announces New Non-Stop Vancouver-Las Vegas Service
The A319, a smaller sister ship to the Airbus A320, offers 120 seats in a mixed executive and hospitality configuration.
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Cathay Pacific Voted Airline Of The Year
Cathay’s First Class dining is now a la carte. Passengers can order whatever they want from a specially designed menu and specify what time they would like their meal.
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athay Pacific Airways made a virtual clean sweep of this year’s World Airline Awards, winning awards for Airline of The Year, Best Airline Asia, and Best First Class, in a global passenger poll. London-based Skytrax said its vey ever, with more than 12.3 million 2005 World Airline Awards poll was eligible nominations. Votes were cast the world’s “largest” passenger sur- by 94 different nationalities from
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June 2004 to May 2005. These latest awards for Cathay come on top of last month’s announcement that the airline’s Hong Kong lounges, The Wing and The Pier, were voted the world’s best in a survey also conducted by Skytrax Research. Cathay Pacific was previously voted Airline of the Year in 2003. The airline has been given the Skytrax Best Airline Asia award three times, Best Airline – Transpacific twice, and won the Best Lounge award in 2002. “Cathay Pacific being voted Airline of the Year is a great honour as it is a world-class award,” said Philip Chen, Cathay’s chief executive. “I would like to thank every member of staff around the world whose professionalism and dedication to excellence made this great achievement possible. Being a repeat winner reflects our commitment to deliver consistently high standards of service across the board. It also underscores our ongoing effort to make Hong Kong more attractive to passengers as a global aviation hub and gateway to the Chinese Mainland.”
Air Canada Ranked Best Airline In North America ir Canada has been ranked as Best Airline in North America in the annual worldwide Skytrax survey of more than 12 million air travellers. Star Alliance, of which Air Canada is a founding member, was ranked as Best Airline Alliance. The survey was conducted air transportation industry as a primabetween June 2004 and May 2005 ry benchmarking tool for passenger using 35 different aspects of passen- satisfaction levels of airlines throughger satisfaction for each airline’s out the world. “We are honoured to be acknowlproduct and service standards. This independent survey is regarded in the edged by travellers around the world
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as the best airline in North America,” said Montie Brewer, president and CEO of Air Canada. “I am incredibly proud of our employees and I congratulate them on this positive recognition of their efforts to provide our customers with an all-round quality travel experience – bar none.” Information on the Skytrax survey is available at www.airlinequality.com.
Acrohelipro Awarded DND Sea King Helicopter Contract crohelipro Global Services, a subsidiary of Vector Aerospace Corporation, has been awarded the contract to support Canada’s Department of National Defence (DND) Sea King Helicopter T58 engines. The contract value is estimated at $19.4 million, and contains option periods that extend until the end of the service life of Canada’s Sea King helicopter fleet. The work consists of repair and overhaul, engineering, and logistics services.
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“This award solidifies our position as the leading support provider of Canadian DND helicopter engines,” said Peter Tierney, president Acrohelipro. “We are delighted to have been selected by Canada for this program.” The hub of Acrohelipro’s operations is its state-of-the-art helicopter maintenance, repair, and overhaul facility at YVR where the work will take place. “This contract will ensure that the Sea King continues to make signifi-
cant contributions to maritime operations as we await delivery of the new helicopter fleet,” said Defence Minister Bill Graham.
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Busy Summer Means North Runway Departures
By LARRY BERG, President and Chief Executive Officer
assenger travel is on the increase worldwide, and YVR is gearing up for the busiest year ever, with a projected 16.4 million passengers. To meet the growing demand and reduce delays, the north runway will be used for takeoffs beginning this month.
Soaring Into Summer With An Eye On Efficiency
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PRESIDENT’S CORNER
ummer’s just around the corner, and at YVR that means planning for our peak season. Each year, the Airport Authority makes a number of changes to ensure passengers have a smooth and efficient journey through YVR. Already, 2005 is shaping up to be a record year for the airport, with more passengers than ever before, which means we’re taking some extra measures to meet the demand for safe, convenient, 24-hour air travel. For the first time since 2001, the north runway will be used for departures during peak periods between 7 a.m. and 7 p.m., seven days a week. Using both the north and south runways for departures reduces significant delays for our passengers and ensures the most efficient use of our runway system. It also reduces noise and pollution associated with aircraft idling while waiting for take-off. Visitors to YVR this summer will find more of our volunteer Green Coats and students from BCIT to provide information, directions, and assistance. They’ll also see more self-service check-in kiosks. Our kiosks have been such a success, we’re continuing to expand the program, adding kiosks to our terminals and in offairport locations, including downtown hotels. Cruise ship passengers will appreciate on-board check-in again this year, and our satellite facility for faster processing through security and customs. FasTrack border programs like CANPASS Air, NEXUS Air, and INSPASS expedite pre-screened, low-risk passengers and repeat business travellers. Why is it so important that we continue to pursue new and better ways to streamline passenger processing? First, of course, because at YVR we want to provide all travellers with a positive customer experience so they’ll continue to return. But equally importantly, because we are at a pivotal point where demand for air
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Like rush-hour traffic on roads, runways are very busy at specific, peak times. The greatest peaks occur during the summer months, particularly during the day on weekdays. During the summer season up to 60,000 passengers a day pass through YVR’s terminals. Beginning June 13, the north runway will be used for departures when required between 7 a.m. and 7 p.m., seven days a week. However, as part of the Airport Authority’s commitment to providing convenient, efficient air travel while minimizing noise disturbance to the community, the north runway will only be used as necessary to reduce delays. “Delays have an immediate impact on passengers, the community, airlines and the environment,” said Anne Murray, vice president of the Airport Community and Authority’s Environmental Affairs department. “When aircraft are delayed, both passengers and airlines are affected. Significant costs are incurred by the
India Agreement, sells seats in its name on the flights of another airline. • Unlimited capacity for all-cargo services. “This new arrangement will allow airlines of Canada and India to better meet the needs of the travelling public, including the business community, and reflects a shared commitment to improved air services between the two countries,” said Transport Minister Jean-C. Lapierre. The active promotion of trade and investment by both countries has resulted in a record merchandise bilateral trade valued at about $2.45 billion, reflecting a trade relationship
airline, and the environment, when aircraft idle in line-ups burning fuel. “In addition, passengers may miss connections and the costs of wasted crew time must be passed on to the consumer.” The north runway will remain closed between 10 p.m. and 7 a.m., except in the case of an emergency or when the south runway is closed for maintenance. “As the popularity of air travel continues to grow, departures on the north runway will also rise,” said Murray. “However, if take-offs on the north runway can be avoided, we will not use it.” Annual South Runway Closure Each year, the south runway is closed during night-time hours in the summer to perform maintenance and upgrades. This year, the runway will be closed July 22-29 from 9 p.m. to 7 a.m. During this period, the north runway will be used for all departures and arrivals.
travel looks poised to take off. This year has seen China grant Canada Approved Destination Status, allowing Chinese tourists to visit Canada; and the new air bilateral between the two countries will see a tripling of flights by 2008. Also, this year, the federal government voiced a renewed commitment to negotiating new and better air treaties with the United States, raising the possibility of truly Open Skies. All of the necessary pieces are falling into place, pointing to a renewed and vigorous period for the industry, and more travellers through YVR. We’re preparing with the International Terminal expansion, already underway, and are very appreciative of the reduction in airport rents recently provided by the federal government. But infrastructure alone will not provide the increased capacity to meet the growing demand. Using our airport smarter means getting increased functionality out of existing resources, and it’s something we take pride in at the Airport Authority. Our efforts in this regard are getting noticed internationally. For the second consecutive year, the Air Transport Research Society (ATRS) has recognized YVR with the North American Airport Efficiency Excellence Award. ATRS is a group of more than 150 academic researchers from around the world devoted to multi-national and multi-disciplinary research on commercial air transport. YVR shares this year’s award with Hartsfield-Jackson Atlanta International. The winner of the European award was Copenhagen, and Singapore was selected for the Asian region. We are pleased to be recognized, and know that the more efficiency we use our resources, the more sustainable our business becomes. And, the better we are able to serve our customers—not just during the busy summer months, but also all year round.
FROM PAGE 1
that has grown more than 60 per cent over the past five years. “This agreement will help facilitate our rapidly growing commercial and scientific ties with India,” said International Trade Minister Jim Peterson. “The extended air services will also spur tourism and cultural exchanges, which will benefit both countries.” In light of the potential for rapid expansion of the Canada-India air transport market, the Canadian and Indian negotiating delegations agreed to meet again in 2007, or sooner if necessary, to ensure that the air services agreement continues to meet the needs of the travelling public.
Your Airport Community Newspaper JUNE 2005 ISSUE • VOL. 12 • NO. 8 YVR SKYTALK, the official newspaper of the Vancouver International Airport, is owned and published monthly by Westco Marketing Ltd. for the more than 26,000 people who make up the airport community at YVR. No portion of this publication may be reproduced in whole or part without the written permission of the publisher. Publisher:
Patrick Stewart
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Associate Publisher:
Joan Stewart
Suite 306 - 5400 Airport Road South
YVR Editorial Liaisons:
Jody Holgate, Ralph Eastman
Richmond, BC V7B 1B4
Contributing Writers:
Henry Tenby, Phil Melnychuk,
Tel: 604-736-6754 • Fax: 604-736-6750
Peter Kutney, Artie Chumpol, Kate Forrester
Email: jstewart@westerndriver.com
Creative / Production:
James Martin
Photography:
Henry Tenby, Jim Jorgenson
Printed on Recycled Stock using vegetable based inks Please recycle this product.
www.yvr.ca/authority/news/skytalk.asp
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Record May Load Factors Air China Signs Code-Share, For Air Canada Marketing Agreement A With Cathay A ir China and Cathay Pacific Airways have signed a memorandum of understanding to promote sales and marketing initiatives between the two airlines. The memorandum includes a new code-sharing arrangement on flights between Hong Kong and Beijing. Air China executive vice president, Cai Jianjiang, and Cathay Pacific chief executive, Philip Chen, signed the memorandum in Beijing. Cathay Pacific acquired a 10 per cent strategic shareholding in Air China at its initial public offering last year in Hong Kong. Regular meetings followed this between teams from both sides to explore cooperation on various business areas. Air China will code-share on two Cathay Pacific services from Beijing to Hong Kong—one of which operates daily and the other three times a week. Cathay Pacific will attach its code to three of the daily Air China services to and
from Beijing. Code-share operations should commence in the fourth quarter of this year. Both Air China and Cathay Pacific believe that, by working together, the two airlines will offer an even more attractive proposition to customers, with more services between Hong Kong and Beijing and more timely connections through the Hong Kong hub to and from Canada. Cathay Pacific currently offers Vancouver/Hong twice-daily Kong and daily Vancouver/New York services, plus three-time weekly freighter service between Vancouver and Hong Kong.
ir Canada has reported a system load factor of 79.9 per cent in May 2005, the highest ever for May. According to preliminary traffic cent, resulting in a load factor of 72.8 figures, the airline flew 6.7 per cent per cent, compared to 61.9 per cent in more revenue passenger miles May 2004; an increase of 10.9 per(RPMs) in May 2005 than in May centage points. 2004. Overall, capacity increased by Domestic traffic, on a combined 4.7 per cent, resulting in a load factor basis for Air Canada and Jazz, rose of 79.9 per cent, compared to 78.5 per 9.3 per cent. “Traffic for the month of May cent in May 2004; an increase of 1.4 again exceeded capacity growth, percentage points. In the domestic market, capacity maintaining our momentum of increased by 1.7 per cent and traffic record breaking load factor perforincreased by 4.1 per cent resulting in mance for the 14th consecutive a domestic load factor of 81.6 per month,” said Montie Brewer, presicent—a 1.9 percentage point increase dent and chief executive officer. “Air Canada has clearly become the year over year. Jazz, Air Canada’s regional airline carrier of choice for consumers subsidiary, flew 32.1 per cent more seeking the lowest fares to the greatRPMs in May 2005 than in May est number of destinations on an 2004. Capacity increased by 12.4 per everyday basis.”
Harmony Airways Receives China Designation Launches New Business Class Service ith the successful conclusion of Canada and China’s bilateral agreement last month, Harmony Airways has received designation from Transport Canada to provide scheduled service to China.
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In awarding Harmony the designation to fly to China, Transport Canada named the following cities as allowable destinations: Beijing, Shanghai, Huangzhou, Xian, Chengdu, Kunming, Quingdao, Chongqing, Harbin and Dalian. Harmony has not yet announced which of these destinations it plans to serve. The designation allows Harmony to begin flying on a code-share basis with another airline, which the carrier plans to do later this year. The code-share agreement would allow Harmony to sell tickets under its own name to destinations in China on a carrier already in the Chinese market. Harmony is currently in negotiations to acquire its own long-range aircraft for service to China in 2006. In readiness for its long-haul China service, effective this month Harmony has launched a new business-class service called “harmony-
one.” The new service will be available on all Harmony aircraft serving all destinations. The business class cabin will feature premium 22-inchwide leather seats with a 52-inch pitch, gourmet menu, personal ondemand entertainment, and individualized amenities. Harmony also plans to take possession of its fourth Boeing 757-200 this month to provide service from additional western Canadian cities later this year. “We’re extremely pleased to announce Harmony’s designation to China, the acquisition of our fourth aircraft, new routes in western Canada, and the launch of our unique harmonyone business class,” said Gary Collins, Harmony’s president and CEO. “These are exciting developments in Harmony’s long-term expansion plans and goal of becoming the carrier of choice to the destinations we serve.”
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YVR PEOPLE
By Kate Forrester
Enduring Spirit Art Arnold, Green Coat Volunteer t 92 years of age, Art Arnold holds the distinction of being YVR’s oldest volunteer. For the past 12 years, Art has been a member of YVR’s legendary Green Coat team. Named for their forest green coats and sweaters, Green Coats are YVR’s volunteer customer service ambassadors. Now in its sixteenth year, the Green Coat program includes more than 200 individuals, who among them speak 26 different languages, dedicated to helping visitors navigate YVR. Green Coats are available to help passengers with directions, answer questions about the airport’s shops and services, and offer visitors friendly advice. YVR is consistently rated one of the top airports in the world for customer service, and the Green Coat team is a key part of that achievement. As a retired customer service manager for Air Canada, and a sea- answering questions ranging from the soned traveller, Art recognizes that routine to the bizarre, such as, travelling can be stressful. He points “Where do I go to pick up a taxi?” out that for people who have never and “What’s the best way to get to flown before, the airport shapes their Montego Bay?” This, however, is one impression of the experience, so of the things that Art likes best about putting people at ease is essential. the position: no two days are ever the Art cultivated a lifelong fascina- same. tion with aviation when he took priArt enjoys working with people, vate flying lessons at the Winnipeg and gets “a great feeling about being Flying Club in 1931. His career began able to help so many people on every when he entered the Royal Canadian shift.” Among his most memorable Air Force in 1941, where he remained experiences, Art recounts the time he for the next five-and-a-half years. He met Trina, a young girl from the then joined Trans-Canada Airlines Netherlands who had missed her (the precursor to Air Canada) as a flight to Seattle. Not wanting her to ticketing agent, before eventually spend the night in the terminal alone, becoming a customer service manag- Art drove her to Blaine, Washington, er. During his time in Vancouver, he where she connected with her friends. has witnessed the airport grow into At the end of her trip, Art drove down “one of the 10 best in the world,” and to meet her and brought her back to a global gateway. Vancouver. I recently spent time with Art on In addition to his commitment at the second floor of the Domestic YVR, Art devotes three days a week Terminal Building where I observed to the Delta Community Police, him ‘in action.’ From the short time I where he has volunteered for the past spent there, I can attest that being a 18 years. Despite his full-time volunGreen Coat requires tremendous teer schedule, Art enjoys a number of patience, a seemingly endless supply leisure activities, including golfing of energy, and the ability to think and fishing in Northern B.C., in the quickly. Challenges include: respond- Cariboo Chilcotin region. He lists ing to customers in different moods Barbados as his favourite vacation (from happy to anxious), from an spot, with wonderful people and a array of cultures and languages; and perfect climate.
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Airport Travel Tips uring the busy summer travel season, travellers are advised to leave plenty of time to check-in and clear security. Airport arrival should be at least one hour before departing on a domestic flight, and two to two-and-a-half hours before departing on a U.S.-bound, or other international flights. Contact your airline to check the status of your flight departure time.
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Packing carry-on luggage It is recommended that passengers limit their carry-on luggage to one piece. Personal items (i.e., a toothbrush) should be placed in a clear plastic bag. Any medication should be properly labelled, identifying the manufacturer’s name or pharmaceutical label. Do not wrap gifts, as their contents may need to be inspected. If you are concerned about the camera film in your carry-on baggage, you may request a physical search. Camera film under 800 ASA/ISO will not be damaged by equipment at preboard screening. However, multiple exposures (more than five times) of the same roll of film to x-ray inspection may cause damage. Digital disks are unaffected and can be packed in any baggage. Items permitted in carry-on luggage • Electronic Equipment, such as cellular phones, portable computers, portable music players. • Electrical equipment, such as hair dryers, portable radios. • Nail clippers, nail files (metal or otherwise). • Disposable razors, razor blade cartridges. • Syringes and hypodermic needles as well as needles for personal medical use with the needle guards in place and accompanied by labeled medication. • Food (packing food in checked baggage may result in additional screening procedures which could cause delays). If you are traveling outside the country, check with your airline or Canada Border Services Agency’s website at www.cbsaasfc.gc.ca regarding bring foreign products into Canada as some restrictions may apply. If you plan
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to pack your food in dry ice, it is recommended that you consult Transport Canada’s section on dangerous goods. • Walking canes. • Umbrellas. Items NOT permitted in carry-on luggage The following items are prohibited as carry-on and will be confiscated: • All knives. • Any sharp and/or pointed objects. • Scissors. • Replica or toy weapons. • Strike-anywhere matches.
• Lighters (on U.S.-bound flights). • Fireworks. • Sports equipment such as golf clubs, hockey sticks, ski poles, baseball bats, pool cues. • Alcoholic beverages must be in their original container sealed with the provincial liquor control seal. Homemade wine will not be accepted as carry-on, nor will alcohol products exceeding 70% alcohol (150 proof). • Unidentified liquids. To avoid delays, do not carry any open bottles or unidentified containers of liquids, as they will not be permitted through the security checkpoint. • Dangerous goods (i.e., lighter fluid, nail polish remover, rubbing alcohol, paint, varnishes).
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BCAC Auction Adds To Bursary And Scholarship Fund Photos Jim Jorgenson
he annual British Columbia Aviation Council (BCAC) auction, this year entitled “Back To The Future,” was held last month in the U.S. Transborder Departures area at YVR. The success of the event, raising more than $30,000, has resulted in a 500 per cent increase in the size of some of the BCAC’s awards, which support education and training for aspiring aviation students.
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More than 400 people attended the popular BCAC bursary and scholarship auction.
Guests were treated to a range of food and beverages provided by area hotels, such as the Vancouver Fairmont Airport.
(Left) Master of ceremonies CTV News co-anchor Pamela Martin, with Fran Davis event planner, Blue Sky Group.
Bidding on some of the 150 silent auction items.
A Royal Bank crew provided payment services for successful bidders.
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“As our endowment increases it is the committee’s hope to increase these amounts even further and expand the range of awards available,” said Andrew Huige, president and CEO of the BCAC. New this year, the BCAC donated $2,000 to BCIT for establishment of a new aviation scholarship in honour of late BCAC Lifetime Member Ferdie Vachon. The contribution triggered a $5,000 top-up donation from BCIT to add to $8,000 raised recently at a fundraiser hosted by a group called “The friends of Ferdie Vachon.” BCAC’s contribution facilitates the establishment of a $15,000 endowment that will support the Council’s goal of encouraging careers in aviation. The BCAC extends thanks to the volunteers, sponsors, donors, and lucky bidders who made the auction a success.
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First Annual SkyTalk Readers’ Choice Awards Congratulations to Tim Hortons, Absolute Spa, and Great Canadian Book Co.
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or the past three months, airport employees and the travelling public have been asked to vote for their favourite YVR shop, restaurant and service provider, through the use of ballot boxes in the terminals and entry forms in SkyTalk newspaper.
Favourite place to eat at YVR – Tim Hortons.
The votes have been tallied, and the official results are as follows: Favourite place to shop at YVR: Great Canadian Book Co. Favourite place to eat at YVR: Tim Hortons. Favourite YVR service provider: Absolute Spa at YVR. The campaign was a great success, with close to 6,000 votes counted. Twenty-two supporting sponsors provided advertising and ballot boxes at their locations, as well as weekly draw prizes for 13 lucky winners over the three-month campaign. Narilu Cordero, a part-time employee of ICE Currency Services, won the Grand
Prize Draw of a trip for two to Britain, sponsored by Zoom Airlines. Cordero, who arrived in Canada seven months ago, is married with three children. “I have never visited Britain, so we are looking forward to the trip,” said Cordero. “As new arrivals in Canada, we feel very happy about our good fortune.” Cordero said she found the Readers’ Choice Awards promotion a great way to draw attention to the variety of merchants and services available at YVR. A special YVR Readers’ Choice Awards decal has been designed and will be presented to each of the category-winning merchants for display. See weekly Winners on Page 8.
Narilu Cordero (middle) receives the SkyTalk Readers’ Choice Awards grand prize of two Zoom Airlines tickets to Britain from Patrick Stewart, publisher SkyTalk, and Kim Abrams, marketing coordinator, Vancouver International Airport Authority.
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Around & About at EVENTS
Readers’ Choice Weekly Winners Canadian Business Aviation Association The three-month SkyTalk Readers’ Choice Awards campaign ran from March to May, with weekly draw prizes for 13 draw winners. Following is the list of weekly winners. • • • • • • •
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ANGELINE FOLLOSTO Roots Fleece Jacket, compliments of HMS Host; Pepsi 12 Pack. JUANITO BALMES Envy Me Body Solutions Gift Basket; Pepsi 12 Pack. C. THOMPSON Fragrance Gift Basket compliments of Tax & Duty Free; Pepsi 12 Pack. NOVEY GRENAL $50 Hanami Restaurant Gift Certificate; $50 YVR Bucks; Pepsi 12 Pack. DENNY IRWISH Roots Fleece, compliments of Mountain Style; Pepsi 12 Pack. CAROL BOWIE Spa products from Absolute Spa at YVR; Pepsi 12 Pack. MINJIAN REN Electric Tooth Brush, compliments of Vancouver Airport Dental Centre; $50 YVR bucks; $50 certificate from Vancouver Airport Florist. TRACY WIEBE $50 YVR bucks; $50 Certificate from Vancouver Airport Florist; Pepsi 12 Pack. PAUL BEAUMONT $100 Gift Certificate for Pacific Market Restaurant; Pepsi 12 Pack. PATRICIA CATCATAN $100 Gift Certificate for BC Lottery Ticket Centre; Pepsi 12 Pack. EVELYN GALLANOSA Fleece robe, compliments of Fairmont Vancouver Airport; Pepsi 12 Pack. MARC RAYMOND A&W Root Beer Bear; 50 YVR Bucks; Pepsi 12 Pack. FRANCES MACKINNON Home décor gift basket, compliments of The Hudson Group; Pepsi 12 Pack.
44th Annual Convention, Trade Show, and Static Display – May 3-5, 2005 Photos Jim Jorgenson
In addition to the conference at the Westin Bayshore Resort, the CBAA included a static display at Piedmont Hawthorne Shell Aerocentre at YVR. Aircraft on display included a Cessna, Spitfire, and YVR’s newest fire-rescue vehicle. From old to new.
Sponsors Congratulations to all the participating sponsors of the first annual SkyTalk Readers’ Choice Awards. Premiere Sponsor • Zoom Airlines YVR Restaurants • A&W • Fortune Wok • Globe @ YVR • Milestone’s Bar & Grill • Palõminõ Bar • Wok n’ Roll YVR Shops • Great Canadian Book Co. • Hudson News • Mountain Style • Sporting Eyes
• Vancouver Airport Florist YVR Duty Free • Tax & Duty Free YVR Retail Carts • Envy Me Body Solutions YVR Services • Absolute Spa at YVR • Airport Fabricare Cleaners • BC Lottery Ticket Centre • National Tax Refund Services • Plaza Premium Lounge • Vancouver Airport Dental Centre Other • Aviation World • Pepsi
(Left to right) Rich Gage, president and CEO, CBAA; Jean Langevin, vice-president customer care, Skyservice Aviation, vice chair, CBAA; Janet Maslin, director, membership and convention services, CBAA; Mark Warmington, manager, aviation, FHR Real Estate, chair, CBAA; Scott Harrold, business development Canada & Pacific Coast USA and geneal manager Vancouver, Piedmont Hawthorne, local committee chair, CBAA 2005.
Aero Inn Sushi Café TAKE OUT OR EAT IN AIRPORT SPECIALS
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BREAKFAST Blueberry Pancake with Sausage or Bacon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$3.00 LUNCH & DINNER 1. Turkey Breast Sandwich (w/Fries) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$4.95 2. B.C. Burger (w/Fries) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$4.95 3. 18 pieces Maki Combo (chicken, tempura & cucumber roll) . . . . . . . . . . . . . . . .$4.95 4. Baby Lobster Teriyaki & Tempura with Rice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$4.95 Fast Service Line: (604) 761-2362 D-5455 Airport Rd South (at Million Air next to Helijet) Open 7 Days a Week & Holidays: Mon-Sat 6am-9pm Sun 9am-9pm *Call for details on in-flight catering and company party (sushi & sandwiches) trays
The conference included a golf tournament at Morgan Creek Golf course, benefiting Hope Air. Photo shows an Omega helicopter delivering delegates to the golf course for the tournament.
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UpcomingEventsUpcomingEventsUpcomingEvents JUNE AIR CANADA DREAMS TAKE FLIGHT 2nd Annual Golf for Dreams Surrey Golf Club, 7700-168 St, Surrey Thursday, June 23 1:30 p.m. $125 entry fee includes golf and buffet dinner The 2nd Annual Golf for Dreams event includes golf and a buffet dinner with live and silent auctions. Auction prizes include a seven-night stay for two at Melia Las Americas all-inclusive at Varadero, Cuba, plus three free rounds of golf donated by Air Canada Vacations and Sol Melia Hotels. Funds raised help support Dreams Take Flight, an Air Canada employee-driven charity now in its 13th year. Each October, the Vancouver chapter of Dreams Take Flight provides more than 100 special needs kids with an opportunity to forget about their ongoing struggles and enjoy a day of magical memories at Disneyland. Air Canada works closely with the B.C. Children’s Hospital, the Vancouver School Board, and a variety of children’s agencies to select children who have never had the opportunity to visit Disneyland. For more information, including golf tournament entry forms and sponsorship information, visit www.dreamstakeflight.ca, click on Vancouver, and then on “fun-raising events.” Canadian Owners and Pilots Association Convention Wetaskiwin regional airport, Wetaskiwin, Alberta Friday June 24 – Sunday June 26 Register before June 17, and you could win a pair of WestJet tickets. Registration information and a program overview is available at www.copanational.org. Contact Brett Binnie (780) 352-5858 Fax: (780) 352-4018.
Wings and Wheels Abbotsford Flying Club, 30490 Approach Drive, Abbotsford Int’l. Airport Saturday June 25 10:00 a.m. – 4:00 p.m. Adults: $5.00, 10 and under (with adult) free. Classic planes, home-built aircraft, vintage car show. Awards ceremony at 5:00 p.m. For more information and a pre-registration form, contact Heather (604) 850-1413; Wayne (604) 532-5714; Larry (604) 807-5455.
JULY CIFFA Western Division Annual Golf Tournament Green Acres Golf Course, 5040 #6 Road, Richmond Thursday, July 14 Shot Gun Start 1:00 p.m. Rain or shine $115 entry fee includes golf and dinner; (incl. GST) Contact Craig McKay (604) 273-8611, or (604) 232-1043.
OCTOBER British Columbia Aviation Council 67th Annual Conference Whistler, B.C. Wednesday October 19, 2005 Friday, October 21, 2005 BCAC hosts the 67th edition of its annual conference. This year’s theme is aviation and B.C.’s tourism industry. Reservations: Chateau Whistler - 1-800-606 8244. Be sure to identify yourself as a delegate for the BC Aviation Council Conference to qualify for the special conference rate. Further information available at www.bcaviation.org.
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WestJet and Transat Extend Partnership Train close to home or work. Charter More travellers benefit from • • • • • •
Word, Excel, PowerPoint, Access Computerized Accounting Hospitality Operations and Management Business Communications Entrepreneurship IT, Web Design, E-Commerce
direct flights to sun destinations
estJet and Transat A.T. Inc. have reached a 30-month agreement that will allow leading tour operators Transat Holidays and World of Vacations to charter WestJet’s Boeing Next-Generation 737 aircraft from Canadian gateways to designated international charter destinations. The agreement builds on the success of a two-year agreement implemented in 2003.
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Contact: Wayne Duzita: wayne@iat-yvr.com Tel: 604.273.4611; Fax: 604.273.5624 Suite 2000 – 5000 Miller Road, Richmond VANCOUVER•CALGARY•EDMONTON•SASKATOON•WINNIPEG•LAS VEGAS•RENO
For the duration of the agreement, Transat’s tour operators will utilize WestJet aircraft from more than 15 Canadian gateways to more than 25 international sun destinations. The contract, which is in effect from May 1, 2005 through October 31, 2007, is worth in excess of $80 million for the first winter season. A winter season runs from mid-December to the end of April. “This agreement is truly a win-win situation for Transat and WestJet, as well as for Canadian travellers,” said Lina De Cesare, president, Tour Operators, Transat. “WestJet’s narrow-bodied aircraft complement Air Transat’s wide-bodied fleet, allowing us to further broaden our product offering. “Since its inception, this relationship with WestJet has allowed us to serve more gateways out of Canada to more sun destinations, using the appropriate capacity.”
Transat A.T. Inc. is a Montréalbased company specializing in the organization, marketing, and distribution of holiday travel. It is also involved in air transportation, valueadded services at travel destinations, as well as in distribution through travel agency networks. “We are extremely pleased to have extended our partnership with Transat through October 2007,” said Sean Durfy, WestJet’s executive vice-president, marketing and sales. “This partnership has been very beneficial to both companies, and we look forward to continuing to join forces with Transat to bring excellent service and schedules to travellers across Canada.” WestJet is Canada’s national low fare air carrier, offering scheduled air service throughout a 31-city North American network. It was named Canada’s most respected corporation for customer service in 2005.
2005 Annual Public Meeting Presentations
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ach year, the Vancouver International Airport Authority holds a public meeting to keep the communities it serves updated on activities and plans for the airport. Held on May 12 in the International Terminal Building, the meeting provided an opportunity for the community to hear presentations from members of the Airport Authority’s management team on such topics as airport operations, passenger facilitation, capital projects, community and environment initiatives, and future development of the airport. To view the 2005 annual meeting presentations, the Airport Authority’s 2004 Annual Report, Sustainability Report, and Consolidated Financial Statements, visit www.yvr.ca.
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We are currently seeking the following qualified individuals:
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POSITIONS AVAILABLE Servisair GlobeGround has Permanent P/T
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FOR RENT Brand new 9th floor apartment in the south tower of Brava! Located in Yaletown, this apartment has never been lived in. 1 bedroom plus Sunroom. Carpet in bedroom and living room. Tiles in kitchen and sunroom. Stainless steel appliances, insuite laundry, fireplace, balcony. Building Amenities include, 75 foot lap pool, steam room, hot tub, fitness room with brand new equipment, underground storage locker, billiard room, conference room, media room, kids play room, and a 24 hour concierge. 1 secure parking stall also available upon request. $1250/month, Hydro, cable, phone extra. Available now, Non smoking, no pets please. Call (604) 228-0625
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Start in the right place. Providing uniformed security officers since 1974. Securiguard is the Largest Privately Owned Security Firm in BC. Securiguard is seeking applicants for security positions at the Access Control Points in the Vancouver Airport. Applicants must have previously held a full YVR Restricted Area Pass. Security (BST) training will be provided to suitable applicants. Apply with your résumé via e-mail joe@securiguard.com or by fax to 604-488-3523 No Phone Calls Please www.securiguard.com
HEALTH PRODUCTS HEALTH CHALLENGES??? (allergies, asthma, pains, too many prescriptions) THIS NATURAL PRODUCT COULD HELP YOU Call for more help/info: (604) 207-9311 email: cyndipid@shaw.ca (Safe for children and pets, too.)
• Is the customer #1 with you? • Are you a positive, up-beat person? • Do you have an inner need to do things right in a timely manner? • Do you insist on working safely and efficiently? • Are you known for your reliability and dependability? • Do you enjoy working outside? Million Air believes in providing the highest level of customer service in the industry. Million Air is seeking talented line service technicians who believe in providing value-added benefits to our customers and excellent service to our pilots and their aircraft. Please fax your résumé to schedule a confidential interview with our selection consultants. The fax number is 604-278-4274
AUTOMOBILES ’92 NISSAN 300ZX (2+2) 110,000km. Silver-Blk leather interior. Fully loaded. Automatic. Garage wintered. Books and records. AirCared til Nov. 2006. $12,500 to a good home. Sweet! 604-575-0727 | 604-808-2481
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For cleaner skin and healthier life… Hot Spring Day Spa
RELAXING BODY MASSAGE SPECIAL Waxing from $5.00 and up 35 Minutes - $25.00 Deep pore cleaning facial - $29.95/60 mins. 45 Minutes - $35.00 Relaxing Facial - $29.00/60 mins. 60 Minutes - $50.00 (Gift Certificates Available) (you’ll enjoy it!) Non-sexual
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