SME Channels October Issue 2019

PLUS

IceWarp Partners with Kalaam Telecom to Expand into the Middle East Market /17 www.smechannels.com

India’s leading IT magazine for channel business VOLUME 10 | ISSUE 08 | PAGES 64 | OCTOBER 2019 | RS. 20/-

SME CHAT

/26 DHRUV KHANNA,: Data

SME CHAT

CASE STUDY

Resolve Excels in the Era of Digital Disruption.

Data: A Vital Link to the Future of Channel.

IPCA Laboratories Controls Communication Cost with Matrix Telecom Solutions.

/28 SUNDARESAN KANAPPAN:Tech

/60

SME CHANNELS SUMMIT & AWARDS 2019 GOA HAPPENED WITH MUCH

FANFARE

The two day event from 20-21st saw the convergence of 150 multiple skillsets’ partners from pan India along with the senior leadership of the Indian IT Industry. P/30

NESS TUNITY

COVER STORY

IOT A NEW PARADIGM OF BUSINESS OPPORTUNITY P/22

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PLUS

Tenda Organizes Mass Tree Plantation Drive in Delhi Pg: 8 www.smechannels.com

India’s leading IT magazine for channel business SME CHAT

/26 DHRUV KHANNA,: Data

SME CHAT

CASE STUDY

Resolve Excels in the Era of Digital Disruption.

Data: A Vital Link to the Future of Channel.

IPCA Laboratories Controls Communication Cost with Matrix Telecom Solutions.

/28 SUNDARESAN KANAPPAN:Tech

/60

MY EXPERIENCE EDITORIAL

CHARTING OUT NEW TRACK SANJAY MOHAPATRA

sanjay@smechannels.com

Dear Friends With the change in the pattern of technology consumption in the Industry, the partner business needs to change. For a long time, Indian channel partners were in the state of delirium as to what is happening in the industry, whether they would go for services business or stay in the product business. But now it seems that partners are clear in their thought process and aligned with what is happening in the industry.

It is evident from the fact that on 20th and 21st of September, Hotel Le Meridian, Goa, SME channels organized its annual partner event where 100 top SIs / Partners were invited to attend. Before this event we had taken nominations from individual partners on their capabilities. A form was filled with 10 questionnaire, which would lead to create judgement around the partners’ intension and capability.

We had used a simple online tool called surveyplanet.com. This tool had given us amazing results.

It had captured details of more than 1000 partners, but we had to select 100 partners based on their capability, certification, turnover, etc. which gave us clear impression of who is capable of what and who is heading for what direction. Now we could sense that the partner market is change and changing rapidly. Today, the partners want to become solution provider first then become SI and then become MSP and then ISV. Apart from this progression, they want to add various capability including IOT, Artificial Intelligence, Business Intelligence, etc. Becoming a cloud partner is not so cool now as cloud has become a household name and there is no hyper around it but certainly technology like SDN, SD-WAN or 5G, multi cloud, Security, etc. So partners are looking at all new technologies and entering into new territories.

That is my submission about partners growth in India. But certainly you will find a lot of technology from this issue.

Wish happy Diwali in Advance!

Dell Technologies OptiPlex 7070 Ultra Ideal for the Indian customers, Dell Technologies OptiPlex 7070 Ultra is the most compatible, fully modular zero footprint and clutter-free desktop solution. An innovative desktop that stores its small and powerful technology vertically inside a thin and light display stand, is the latest in client modernization by Dell. The modular desktop allows for maximum use of desk space, improves employee productivity, and reduces IT investment in an innovative solution that’s hidden in plain sight.

The independent upgradability of the OptiPlex 7070 Ultra brings the best of the traditional desktop and the All-in-One together into a single, new, innovative platform. The OptiPlex 7070 Ultra can support up to three daisy-chained USB-C displays at once, transmitting power, data, video and audio using DisplayPort, giving users the ability to immerse themselves in their work for increased productivity.

SPECIFICATION: MODULAR PC AND DISPLAY SOLUTION OPTIONS ALLOWING CUSTOMERS TO SWAP OUT, UPGRADE OR SERVICE, INDEPENDENTLY FINAL WORDING: Ideal for multi-user, it offers up to 64GB of RAM, Dual Storage Options with Intel vPro platform that supports a rich suite of innovative features.

OVERALL RATING

SME CHANNELS OCTOBER 2019

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contents

Trusted Advisor of Channel Business

VOLUME 10 ISSUE 08

2019

OCT er Covory St

Publisher: Sanjib Mohapatra Editor: Sanjay Mohapatra Sub Editor: Nidhi Shail, Pooja Jain Designer: Ajay Arya Assistant Designer: Shadab Khan, Rahul Arya Web Designer: Vijay Bakshi Technical Writer: Manas Ranjan Lead Visualizer: DPR Choudhary MARKETING Marketing Manager: Priyanka Circulation and Printing: Rajkumar Hansa SALES CONTACTS Delhi 6/102, Kaushalya Park, Hauz Khas New Delhi-110016 Phone: 91-11-41055458 / 8587835685 sanjeev@smechannels.com Bangalore #28/1, 3rd Floor, Sri Lakshmi Krupa, Near Shamanna Park, Model House Street, Basavanagudi, Bangalore - 560004 Ph. No. +91 88618 21044 Mumbai Tahmeed Ansari 2, Ground Floor, Park Paradise, Kay-Bees CHS. Ltd.,Opp. Green Park, Oshiwara, Andheri (west), Mumbai - 400 053.

Ph. +91 22 26338546, Fax +91 22 26395581 Mobile: +91 9967 232424 E-mail: Info@smechannels.com Kolkata S Subhendu BC-286, Laxmi Apartment, Kestopur Kolkata-700101 Phone: 9674804389 EDITORIAL OFFICE Delhi: 6/103, (GF) Kaushalya Park, New Delhi-

IOT: A New Paradigm of Business Opportunitye /22 IoT: in simple language IoT means the ability to make every device or machine connected with internet. Be it any machines in automotive industry, manufacturing, aviation, retail, healthcare, hospitality, pharma, tours & travels and even education. The objective is to make the progress monitored automatically without less human intervention and bring safety and security in the case of citizens.

110016, Phone: 91-11-41657670 / 46151993 info@ smechannels.com Bangalore #28/1, 3rd Floor, Sri Lakshmi Krupa, Near Shamanna Park, Model House Street, Basavanagudi, Bangalore - 560004 Ph. No. +91 88618 21044 E-Mail info@ accentinfomedia.com

DESIGNED BY

SME CHAT DATA RESOLVE / 26

“Data Resolve Excels in the Era of Digital Disruption”

Printed, Published and Owned by Sanjib Mo-

SME CHAT

hapatra

TECH DATA/ 28

“Tech Data: A Vital Link to the Future of Channel.”

CASE STUDY MATRIX/ 60

“IPCA Laboratories Controls Communication Cost With Matrix Telecom Solutions”

Place of Publication: 6/101-102, Kaushalya

more inside Editorial~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 03

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MAIT leads discussion in India for the growth of electronics Manufacturers Association of Information Technology (MAIT) along with its industry representatives held a meeting with Shri Ravi Shankar Prasad, Hon’ble Minister, Ministry of Electronics and Information Technology and other senior Government officials to discuss the way forward on the growth of the electronics and IT manufacturing industry in India. The meeting, held in Vigyan Bhavan was attended by several MAIT members including HP, Dell, Lenovo, Netweb Technologies, CISCO, Rosenberger and many more.

During the meeting, MAIT had put forth several recommendations in-line with the industry’s expectations that aim to help the industry develop an export-led manufacturing ecosystem and gain

global importance for the same. The recommendations included Offering production linked export incentive, Leveraging India’s geo-political influence & FTA influence with countries to accept BIS & TEC standards as sufficient to access their markets.

Mr. Nitin Kunkolienker, President, MAIT said, “We have been working closely with the ministry to remove any bottlenecks in the growth path of the industry so that electronics and IT manufacturing can flourish in the country. We have had a very promising discussion with Hon’ble Minister of Electronics and Information Technology Shri Ravi Shankar Prasad which has resulted in specific action points, in line with the government’s ‘Make in India’ initiative which can help in significantly strengthening the sector.”

Adobe India To Follow Predatory Pricing Policies In the Indian Software Market Adobe India is selling software on its Adobe.com website directly to Indian customers evading Withholding Taxes and possibly GST. Adobe India is selling at 7% lower than the prices given to Indian resellers by its Authorised Distributor IngramMicro.

These lower prices are applicable to Business , Education and

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SME CHANNELS OCTOBER 2019

Corporate customers. This is causing enormous hardship to Indian Channel partners who are forced to keep quiet as the Adobe Indian Team will stop supporting them and shift their customers to other partners. This practice has been prevalent from the last 5 years and the percentage of the lower prices has increased from initially 1% to

7% as of now. Also they are billing to Indian customers from outside India by credit card evading Taxes and Income tax guidelines.

Ideally, the web prices should be ~10% higher than the reseller transfer rates, but with its lower online prices Adobe India has disrupted the Indian Software Market.

Video

SNIPPETS

Dell Technologies Unveils Groundbreaking Servers and Solutions for Modern Data Centers.

Dell Technologies is introducing a portfolio of all-new Dell EMC PowerEdge servers, new Ready Solutions for High-Performance Computing, and simplified management integrations with leading software and public cloud providers, all designed to address the demands of the modern data center.

The all-new PowerEdge servers have been designed from the ground-up to address the complex and varied demands of traditional, emerging and multi-cloud workloads. Engineered to unlock the full potential of 2nd Gen AMD EPYC processors, the new servers offer customers improved performance and an easier to manage and secure platform. The new

PowerEdge servers have set world records including 280% greater single-socket virtualized database and the industry’s top dual-socket performance result in the SAP Sales and Distribution (SAP SD).

“The modern data center must embrace traditional and multi-cloud approaches, helping organizations become more agile, deliver new insights from data, and ultimately achieve results faster,” said Ashley Gorakhpurwalla, president and general manager, Server and Infrastructure Systems, Dell Technologies.

Tenda Organizes Mass Tree Plantation Drive in Delhi New Delhi: September 19, 2019: Tenda, the leading provider of networking devices recently organized a tree plantation drive in various parts of South Delhi. The purpose of this drive was to raise awareness about the importance of tree plantation to combat scoring pollution levels.

Tenda initiated the Go Green Project to bring a significant increase in green cover with the plantation of more than 100 samplings with a focus on making the area green and vibrant. The drive witnessed people coming forward including, company partners, customers and the entire working force of Tenda.

The plantation drive undertaken by Tenda across Delhi focuses on creating awareness about protecting the local fauna, balancing the temperature and benefits of trees in water conservation and improving the city’s Air Quality.

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SME CHANNELS OCTOBER 2019

Ingram Micro’s Digital Transformation Summit 2019 Over 3000 channel partners across the Indian sub-continent experienced the world’s first truly digital channel conference at the Ingram Micro Digital Transformation Summit 2019. The distribution giant’s flagship conference in India offered delegates a glimpse of the future as they learned about HCI, Security, Cloud, IoT, AI and other emerging technologies in their own cities while the speakers were hundreds of miles away in Mumbai.

Earlier this month Ingram Micro India held its flagship technology event – the Digital Transformation Summit 2019 on the 4th & 5th of September. The main event was held in Mumbai and was live-streamed to 3000+ channel partners and technology leaders from across 33 locations in India, Sri Lanka & Bangladesh. The unique format and insightful content delivered by participating vendors, industry experts and Ingram Micro executives made it a truly inclusive event, something the global channel ecosystem had never experienced before. In addition to the audience gathered at the 33 physical venues, thousands more tuned in to the live stream from their homes and offices in countries like Brazil, UAE, Bangladesh, Nepal and the USA.

MY POINT

“HYBRID CLOUD COMPUTING LEADS THE WAY TOWARD A UNIFIED CLOUD COMPUTING MODEL....”

GEORGE KURIAN CEO, NETAPP

Arcserve and Sophos Announce a Strategic Alliance Arcserve has announced a global alliance with Sophos, to provide organizations with dedicated protection for backed up data against cyber threats. Through this collaboration, organizations can now employ the only market solution that integrates anti-ransomware and other threat prevention technologies, such as deep learning AI for both known and unknown malware, and award-winning disaster recovery and high availability capabilities for prevention against data loss. Together, the new solution delivers a multi-layered approach to prevent, protect, and immunize backup data from cyber-attacks.

As cybercriminals are continuously taking advantage of enterprises to turn profits, this alliance will provide organizations with a two-pronged approach to cyber-readiness and IT resilience. By combining both cybersecurity and data protection capabilities into single offering, businesses will have a comprehensive solution that fully covers all their infrastructure needs.

SNIPPETS

Fortinet Recognized as a Leader for Network Firewalls in the Gartner Magic Quadrant

Avira and TP-Link Join Forces to Offer Wi-Fi Routers with IOT Security for the Smart Home

Fortinet has been named a Leader among 18 vendors in the 2019 Gartner Magic Quadrant for Network Firewalls.

This marks the tenth time Fortinet has been recognized as a Leader for completeness of vision and ability to execute.

Fortinet believes its placement in the Leaders quadrant is largely due to its commitment to enabling a security-driven networking approach, which integrates security into every element of the network, to help its more than 415,000 global customers increase efficiencies across their infrastructure.

FortiGate Network Firewalls ensure consistent, end-toend protection across crucial network edges—from branches, to campuses, to hybrid data centers, and to multiple clouds— and allows customers to architect a security-driven network to gain a number of benefits.

Avira partners with TP Link to protect smart home users from internet threats.

Avira will transform TP-Link’s Wi-Fi routers into home protectors.

“The router is the best place to enhance security and privacy for the modern connected home. Controlling what devices are able to do, with whom and what they communicate is essential to taking back control. Partnering with TP-link is a major milestone in our customer promise, protecting people in the digital world. Together we will deliver IoT security globally to billions of users. Making the world a safer place” said Travis Witteveen, CEO at Avira.

A flood of smart devices has made its way into our homes and lives, and it is only going to increase. The number of smart devices used in the home is soaring. According to experts, it will jump from 7.0 billion in 2018 to an expected 21.5 billion by 2025. This number includes connected devices such as laptops, desktop computers, smartphones, and tablets as well as devices that users might not see as potential risks to their privacy like smart TVs, baby monitors, wearable’s, and smart thermostats.

Worldwide PC Shipments Grew 1.1% in Q3 of 2019 PC Market Experienced Growth Even as Windows 10 Refresh Cycle Is Peaking PC Market Experienced Growth Even as Windows 10 Refresh Cycle Is Peaking

Company

3Q18 3Q19 3Q19 3Q18 3Q19-3Q18 Shipments Market Share(%) Shipments Market Share(%) Growth(%)

Lenovo

16,806

24.7

15,888

23.6

5.8

HP Inc.

15,263

22.4

14,588

21.7

4.6

Dell

11,324

16.6

10,734

15.9

5.5

5,101

7.5

5,299

7.9

-3.7

Acer Group

4,206

6.2

4,072

6.0

3.3

ASUS

3,820

5.6

3,997

5.9

-4.4

Others

11,595

17.0

12,782

19.0

-9.3

Total

68,115

100.0

67,359

Apple

Source: Gartner (October 2019)

10 SME CHANNELS OCTOBER 2019

100.0

1.1

EXECUTIVE MOVEMENT

Milestone Systems appointed Ritesh Deokar as Country Manager, India Sophos appoints Jon Fox as Channel Director for Asia Pacific and Japan.

DIGISOL Appoints Raj Parthasarathy as Regional Manager Distribution.

Krishnam Raju joins Marg ERP as the new CEO.

SNIPPETS

269% Increase in Business Email Compromise (BEC) Attacks Mimecast has released its latest Email Security Risk Assessment (ESRA). The quarterly assessment is an aggregated report of tests that measure the efficacy of widely used email security systems.

This quarter’s ESRA report found a significant increase in Business Email Compromise (BEC) attacks, emails containing dangerous file types, malware attachments and spam being delivered to users’ inboxes from incumbent email security systems.

The latest ESRA report has found a 269% increase in these types of attacks, in comparison to the same findings in last quarter’s report. This trend was also reflected in recent research, the State of Email Security 2019 report, which found that 85% of the 1,025 global respondents experienced an impersonation attack in 2018, with 73% of those victims having experienced a direct business impact – like financial, data or customer loss.

Tenda India Organized Azerbaijan trip for its Channel Partners Tenda organizes a trip for its channel partners to Baku, Azerbaijan. More than 30 partners were taken for a 4 days and 4 night’s trip to Baku. It was a leisure as well as Channel Partner Meet focusing on enhancing and maintaining relationship with partners. The team departed on 14th September and they had a great time visiting various country historic highlights. Apart from this, the partners were also rewarded for their outstanding performance for making Tenda a strong player in the Indian market.

“Partners passion for any scheme is of utmost important for business growth and we aim to continue such programs which helps us reach out to newer heights.

We are pleased to see their commitment towards our business. I would like to thank all our partners for the continued support for our business .As a responsible corporate entity, it is our duty to recognize the efforts put in by our partners for our business” said John Dong, Director, Tenda India.

Tenda is planning more such schemes for its channel partners in the coming days to boost up their morale and recognizing their efforts in brand building.

Tyco launches the latest version of C.CURE 9000 Tyco introduces C.CURE 9000 Version 2.80 which provides features like on-demand identity authentication, meta tags and GIS location pins, that enhance and greatly optimize security operations, broaden search capabilities, and enhance video association for access-led unification.

There have been a lot of key improvements made over the previous versions. C•CURE 9000 now integrates with Duo Mobile, which is a multi-factor authentication mobile app, thus giving companies two-factor authentication without the need to upgrade to costly hardware/technology such as biometric readers and smart cards. Smart Search has also been incorporated in this version, which allows users to easily search for object names, object types, and tagged locations using meta-tags. Meta-tags provide an easy way to add attributes to items.

Synology presents a transcending approach to modern Data Management and protection Synology announced a series of innovations, presenting DiskStation Manager (DSM) 7.0, which comes with several updates on the most notably packages – Synology Drive and Active Backup for Business.

“More and more companies and organizations are operating across physical, virtual, and cloud platforms. This phenomenon presents a tremendous challenge to IT departments for ensuring the safety of the growing data and collaborates efficiently in this cross-platform environment. To tackle these problems, Synology provides Active Backup for Business and Synology Drive “, said Mike Shay, Sales Manager, Synology Inc. New features in Synology Drive include On-demand Sync, which allows files to be downloaded to users’ computer only upon request to reduce local storage consumption, while keeping the full sync directory up-to-date.

12 SME CHANNELS OCTOBER 2019

4.3 million WannaCry infection attempts worldwide stopped by Sophos Sophos published WannaCry Aftershock, a report on what happened to the infamous WannaCry malware, following the worldwide attack that began on May 12, 2017.

The research by SophosLabs shows that the WannaCry threat remains rampant, with millions of infection attempts stopped every month, and that while the original malware has not been updated; many thousands of short-lived variants are in the wild. The continued existence of the WannaCry threat is largely due to the ability of these new variants to bypass the ‘kill switch.’

However, when Sophos researchers analyzed and executed a number of variant samples, they found that their ability to encrypt data was neutralized as a result of code corruption.

Because of the way in which WannaCry infects new victims – checking to see if a computer is already infected and, if so moving on to another target – infection by an inert version of the malware effectively protects the device from being infected with the active strain.

SNIPPETS

Hewlett Packard Enterprise in India celebrates 2nd Global Day of Service On its 2ND Annual Global Day of Service, HPE brought together HPE employees from around the world to assist communities near their work locations and support the important causes the HPE employees care about.

This year 57 countries participated in volunteer projects, including India. Participation this year exceeded last year’s get together, where more than 5,500 employees from 119 sites in 42 countries participated, contributing nearly 40,000 volunteer hours.

“I’m very proud of our HPE team in India for their contribution to the 2019 Global Day of Service. Our employees have been empowered to go out and find causes they care about, and strengthened relationships with the local community in Bengaluru, Chennai, Gurugram, and Mumbai.

We have gained a great sense of teamwork and pride in the process and once again shown the strong commitment of HPE to India,” said Som Satsangi, MD, HPE India.

D-Link conducts certification program for CCTV installers

IValue continues to partner with leading-edge technology providers thus helping customers in their digital transformation journey. Smokescreen is the latest entrant in Ivalue’s compelling and complementary offerings in the Data, Network and Application Management, and Protection space. Smokescreen’s proprietary deception platform, Illusion BLACK. detects, deflects and defeats advanced hackers in a manner that is false-positive free and easy to implement. It effectively handles multiple avenues of attack and augments the response capabilities that most companies have. Value boasts of a distinctive go-to-market for focused practices that comprise BFSI, Government, Enterprise and Channels. There is also an experienced team engaging consultants, Big 4s as well as regional consultants primarily on the GOI and banking projects apart from the large enterprise opportunities. Empowered by analytics for business development, iValue has been delivering 4x market growth for its OEMs consistently over the last 10 years. Smokescreen with its cutting-edge 3rd generation deception platform is tremendously poised to enable iValue’s 3500+ strong enterprise customer base.

OCTOBER 2019

Matrix has bagged the Electronics Maker Award for Best Intelligent Security Solutions Provider for the fifth consecutive time .The award was selected across various categories based on internal data, market analysis and features learning. Finally, Electronics Maker top editorial and advisory panel chose the winners.

“Matrix is focused on designing and manufacturing world-class cuttingedge Security and Telecom solutions for modern organizations. Matrix exports these products to more than 50 countries, most of which are first-world technologically advanced nations. With 250+ R&D engineers and world-class infrastructure and equipment, Matrix is committed to indigenous R&D. This award is a validation of Matrix’s innovation and design capabilities. I thank all our customers and channel partners for their trust in Matrix and congratulate the entire Matrix team for this outstanding achievement. Such recognitions encourage us to work harder towards building innovative technologies and products”, said Ganesh Jivani, MD , Matrix.

D-Link in recent times has expanded its focus on surveillance with a host of IP & CCTV offerings. Making an aggressive pitch with strong emphasis on quality & support, D-Link rolled out 5 years warranty on its CCTV product range early last year. Now company has gone one step ahead and decided to strengthen its ties with CCTV partners & installers pan India. D-Link is conducting nationwide CCTV Installer Partner program covering A, B & C class cities. So far D-Link has covered more than 25 cities this year and has reached to CCTV installers/ partners present in deeper pockets of the country including Tier 2 & Tier 3.

D-Link CCTV Installer Partner program has been exclusively designed for CCTV Installers, partners, dealers and system integrators. The objective of the program is to engage with existing & new CCTV partners, take them through D-Link CCTV product portfolio, provide in-depth technical training with live demos, and equip them to address the growing market demand efficiently. At the end of the session attendees are awarded with certificate qualifying them to carry out CCTV installation at any site.

IValue Partners with Smokescreen

14 SME CHANNELS

Matrix Awarded as the Best Intelligent Security Solutions Provider by Electronics Maker

Surface introduces dualscreen devices Surface brings broadest Surface lineup ever – with five new products coming this holiday and two new dual-screen devices, Surface Neo and Surface Duo, coming in Holiday 2020.

Its vision was to remove the conflict between the tablet and laptop. What started as an effort to create the two-in-one evolved into a full line of products that are more versatile, more adaptable and more personal. To be the best, you need devices that adapt to you to help you accomplish your goals. These new products are about empowering you to be most productive, and most creative.

With that in mind it is bringing more performance and new designs to its most popular product lines with the new Surface Laptop 3, Surface Pro 7 and Surface Pro X, all available for preorder today 1 in selected markets. Surface Laptop 3 delivers style and speed, now with a choice of a 13.5” or 15” display and new colors and finishes.

SNIPPETS

STL signs MoU with CSC Academy to skill Village-Level Entrepreneurs STL signs an MoU with Common Services Centres (CSC) Academy to skill VLEs across the country in Optical Fibre Network. With India’s upcoming 5G roll out, need for a robust optical fibre network is critical than ever. To meet this need, the telecom industry requires highly- skilled fiber deployment specialists. STL and CSC aim to address this industry demand with their joint initiative.

STL formed STL Academy to create an ecosystem of highly skilled professionals for deploying and maintaining complex optical fibre networks. Under the MoU, STL Academy will conduct certified training program for VLEs registered with CSC. The program will train and skill 1,00,000 VLEs across 1,00,000 gram panchayats thereby making it the world’s largest training on Optical Fibre Network.

STL will conduct 2 pilot trainings at designated blocks in UP.

McAfee and IBM Security collaborate on new initiative at OASIS The OASIS international consortium announced an industry initiative to bring interoperability and data sharing across cybersecurity products. With initial open source content and code contributed by IBM Security and McAfee, and formed under the auspices of OASIS, the Open Cybersecurity Alliance (OCA) brings together organizations and individuals from around the world to develop open source security technologies which can freely exchange information, insights, analytics, and orchestrated responses.

Connecting these tools and data requires complex integrations, taking away from time that could be spent hunting and responding to threats. To accelerate and optimize security for enterprise users, the OCA will develop protocols and standards which enable tools to work together and share information across vendors.

McAfee Facilitates Digital Transformation McAfee brings new product innovations to its McAfee MVISION portfolio that allows organizations to deploy security on their terms as they move to the cloud. The new features and functionality lie within McAfee MVISION Cloud, McAfee MVISION Endpoint, McAfee MVISION EDR and McAfee MVISION ePO, and have been purpose-built to help organizations protect data and stop threats across devices, networks and the cloud. With the MVISION portfolio, McAfee is enabling organizations to mount a powerful threat and data-centric defense spanning from device to cloud. These solutions are designed to give freedom and confidence to organizations that are accelerating their business through digital transformation initiatives. “We are on a mission to deliver comprehensive data and threat defense across our customers’ device to cloud expanse and to give them the capabilities they need to act in a decisive and timely manner to mitigate risk. We see a future where enterprise security is simpler, smarter and simultaneously broader than anything that’s ever come before, and with McAfee MVISION we are delivering on that vision”, said Rajiv Gupta, SVP & GM of the cloud security, McAfee.

HP Powerful Pavilion Notebooks HP Inc. introduced the new HP Pavilion x360 in India that will reinvent the computing experience for modern consumers. Powered by 10th Gen Intel Core processors, the new range of the HP Pavilion x360 is designed to manage multi-tasking and demanding workloads. It is engineered for hands-free voice interactions with the built-in Alexa app. Consumers can control music, timers, alarms, calendars, smart-home devices and more, simply by speaking to Alexa while web browsing, working, or streaming content.

With 10th Gen Intel Core processors, the device is a productivity powerhouse that can handle multi-threaded workloads and enables immersive entertainment experiences. The performance of these processors is optimized by Intel® Dynamic Tuning technology that provides amazing battery life, ultra-fast speed and better productivity.

DIGEST PIONEERING SMART CORPORATE DISPLAY SOLUTIONS BY BENQ BENQ ANNOUNCED ITS POWERFUL ARRAY OF NEW CORPORATE DISPLAY PRODUCTS AND SOLUTIONS AT INFOCOMM INDIA 2019. AS PART OF ITS ONGOING EFFORTS TO BECOME ONE-STOP DISPLAY SOLUTIONS TO MAKE BUSINESSES VISIBLE, BENQ INTRODUCED THE SYSTEM-EMBEDDED SMART PROJECTORS FOR BUSINESS, DUOBOARD CORPORATE INTERACTIVE FLAT PANEL AND THE WORLD’S FIRST PANTONE VALIDATED DIGITAL SIGNAGE SL6502K, TO MEET THE MULTIPLE NEEDS OF CHANGING WORKSTYLES FOR BETTER TEAMWORK EFFICIENCY, COL LABORATIVE AND PRODUCTIVITY.

NETRACK EXHIBITS NRSE DATA CENTER RACK AT BISCI NETRACK EXHIBITED ITS REVOLUTIONARY PRODUCT, NRSE SERIES AT BISCI BANGALORE. THE COMPANY HIGHLIGHTED THE CONCEPT OF VERTICAL PATCHING OF CABLES FOR EFFICIENT USE IF SPACE IN THE DATA CENTER. NETRACK’S HIGH DENSITY CABLE FRAME (HDCF), AN ULTRA-RIGID ENHANCED CABLE MANAGEMENT ACCESSORY WITH NRSE SERIES HELPS COMPANIES IN ACHIEVING BETTER CABLE MANAGEMENT AND EFFECTIVE AIR FLOW MANAGEMENT AT THE RACK LEVEL. IT IS DESIGNED TO MANAGE HIGH VOLUME VERTICAL & HORIZONTAL CABLES IN THE DATA CENTER.

ITI LIMITED SIGNS MOU WITH IESA TO SET UP ELECTRONICS SYSTEM DESIGN UNDER THE MOU, ITI WILL PROVIDE ITS INFRASTRUCTURE TO MANUFACTURE ELECTRONIC PRODUCTS WITH SPECIAL FOCUS ON TELECOM AND ALLIED SMART ELECTRONIC PRODUCTS. THE MOU ENVISAGES SETTING UP OF INFRASTRUCTURE TO ENABLE ITI DEVELOP INTELLIGENT ELECTRONICS ECOSYSTEM IN THE COUNTRY INCLUSIVE OF PRODUCT DESIGN, DEVELOPMENT AND MANUFACTURING WITH A FOCUS NOT LIMITED TO AREAS SUCH AS TELECOM, INTERNET OF THINGS, SMART CITIES, SMART MANUFACTURING, SMART AGRICULTURE AND OTHERS.

R&M DATA CENTER AND SMART BUILDING TECHNOLOGY SOLUTIONS ATTRACTS INDUSTRY PROFESSIONALS R&M SHOWCASED THEIR COMPREHENSIVE SET OF DATA CENTER AND SMART BUILDING TECHNOLOGY SOLUTIONS INCLUDING THE HIGH-END CAT 8.1 CABLES WITH RJ45 CONNECTOR AT THE BICSI INDIA DISTRICT SATELLITE SEMINAR HELD AT BANGALORE. THE THEME OF BICSI REVOLVED AROUND THE “EVOLUTION OF ICT INFRASTRUCTURE IN LOT AND CO-WORKING” WHERE KEY TOPICS OF CABLING INFRASTRUCTURE MANAGEMENT, SMART BUILDING TECHNOLOGY, NEXT GENERATION DATA CENTER SOLUTIONS AND FUTURISTIC SMART CONNECTIVITY SOLUTIONS WERE DISCUSSED AT LENGTH.

SME CHANNELS 15 OCTOBER 2019

SNIPPETS

Matrix to Showcase its Range of IP-PBX and Gateways at GITEX 2019 Matrix Comsec, is participating in GITEX Technology Week 2019, Dubai. During this event Matrix will unveil its server based ANANT UCS and will showcase its complete range of Business IP-PBXs, VoIP & GSM Gateways and new portfolio of IP Communication endpoints.

Matrix is going to unveil ANANT UCS at the event. ANANT is an enterprise-grade high capacity, high durability, high scalability and high efficacy software-based communication solution. It connects all the employees on a single platform. It offers a range of enterprise grade calling features that improves employees’ productivity and speeds up the decisionmaking process. With an in-call redundant system, ANANT UCS boasts of providing the best customer engagement.

Nutanix Announces New IT Automation for Private Clouds Nutanix hyperconverged infrastructure (HCI) platform is integrated with the ServiceNow IT Operations Management solution to automate critical private cloud workflows.

With this integration, ServiceNow customers can not only discover Nutanix HCI environments automatically, but also gain access to Nutanix-powered IT services and get direct notification of critical incidents related to Nutanix HCI in their private clouds.

Automating the mundane tasks of IT is essential to facilitating and accelerating digital transformation in enterprises. By automating the most requested services and workflows, IT teams can reduce time spent on servicing incidents and issues and focus on offering a public cloud-like experience within the data center, competitive differentiation and strategic planning.

In a new survey1 of 2,650 IT decision-makers around the world by Vanson Bourne, commissioned by Nutanix, nearly all (98%) said that automation of IT operations is important to their organization, with 56% saying it was “extremely important.” In addition, according to Gartner: “By 2022, intelligent infrastructure will add infrastructure machine learning, analytics and artificial intelligence for IT operations (AIOps) as software to 60% of HCI and composable integrated systems.”

Kodak Alaris’ New Network Scanning Solutions Fast Tracks Channel Partners’ Growth Kodak Alaris’s new network connected scanning solutions are aimed at tackling the most difficult pain points that organizations face when onboarding information into line-of-business applications. The Alaris INfuse Smart Connected Scanning Solution and the Kodak Scan Station 730EX Plus Scanner automate business processes by seamlessly connecting document capture to existing business systems and the cloud. Benefits include fewer touchpoints and less human error, making the entire information capture process smarter and more efficient.

The Alaris INfuse Solution integrates directly with enterprise applications and enables customers to carry out tasks in hours which, in the past, may have taken days to complete. INfuse also offers an unprecedented opportunity for channel partners to engage with customers to streamline expensive business processes and quickly grow new revenue streams.

Arcserve and Sophos Announce a Strategic Alliance to Offer Cybersecurity Arcserve, LLC, has tied a global alliance with Sophos to provide organizations with dedicated protection for backed up data against cyberthreats. Through this collaboration, organizations can now employ the only market solution that integrates anti-ransomware and other threat prevention technologies, such as deep learning AI for both known and unknown malware, and award-winning disaster recovery and high availability capabilities for prevention against data loss. Together, the new solution delivers a multi-layered approach to prevent, protect, and immunize backup data from cyber-attacks.

The joint solution will be delivered via Arcserve’s award-winning Appliance Series, the only turnkey self-contained appliances for disaster recovery and application availability. Powered by Arcserve Unified Data Protection (UDP), the Arcserve Appliance Series combines flash-accelerated deduplicated storage, robust server processing, and high-speed networking with highly redundant hardware and cloud services.

Arcserve Appliances will integrate Sophos Intercept X Advanced for Server, award-winning endpoint protection with artificial intelligence, to deliver a comprehensive protect-indepth approach to accelerate data, system and application resiliency.

16 SME CHANNELS OCTOBER 2019

Synology RackStation RS820+ /RS820RP+ for Efficient Data Management Synology launched RackStation RS820+/ RS820RP+, a 1U 4-bay rackmount NAS designed with high-performance data transmission and storage scalability for midsize offices.

RS820+/RS820RP+ runs on DiskStation Manager, the advanced and intuitive operating system for Synology NAS devices, with various applications offered to enhance work productivity. Synology has received numerous media accolades, topping the mid-range NAS category in TechTarget’s storage solution survey and winning PCMag Readers’ Choice nine years in a row.

“The CPU upgrade of RS820+/RS820RP+ brings high sequential reading throughput at over 1,621 MB/s in a 10GbE environment.

With upgradable memory, optional high-speed network adapter support, and storage expansion, RS820+/RS820RP+ is ideal and competitive for midsize offices requiring an efficient and easyto-use data sharing solution,” said Michael Wang, Product Manager at Synology Inc.

SNIPPETS

RP tech India reaches out to 700 partners on its e-waste management efforts RP tech India, Committed to its Go Green initiative sensitized over 700 channel partners on e-waste management. As part of its flagship, Partner Connect program, RP tech appealed to channel partners to give their active participation in spreading awareness about the e-waste pollution issue.

RP tech India recently concluded a multicity roadshow in association with Asus and Intel in 15 tier-three cities. The objective of the event series was to connect with partners and educate them on the latest Asus offerings in Notebook and Desktops. Leveraging this unique platform, RP tech India educated the audience on the growing concern of e-waste pollution.

“E-waste pollution is currently the serious threat to the environment. It requires awareness and collective efforts to ensure a safe environment for our future generations.

I fully support RP tech India for its efforts to bring awareness in the channel community”, said Neeraj Malik, owner of Rohtak based Excellent Computer.

IceWarp Partners with Kalaam Telecom to Expand into the Middle East Market IceWarp currently has more than 50 million users on their Cloud platform and have launched 5 clusters worldwide with Bahrain being the new 6th hub for the Middle East Market. The tie-up aims to provide an alternative email and collaboration solution to multi-fold user experience which is cost-effective with data privacy and unparalleled security for organisations. Customers working with Kalaam can customize their messaging and collaboration requirements by leveraging its deep experience in seamless migration, implementation, and local support.

“With our recent collaboration with Kalaam Telecom, we are aiming to penetrate deeper into the Middle East market. Kalaam’s rich experience in handling both small and medium business customers, as well as large corporations, will further help build confidence within customers to choose a cost-effective and robust Messaging and Collaboration partner for all their Unified Communications requirements,” said Pramod Sharda, CEO, IceWarp, India & Middle East.

Enjay IT Solutions Announces Comprehensive Software for Call Centers Enjay IT Solutions brings all-inclusive software for call centers to streamline all their tasks and functions.

Enjay’s Synapse provides a four-part solution in form of Telephony, Customer Relationship Management (CRM) software, APIs to integrate with existing tools, and mobile access.

With Enjay’s Synapse, call centers can track critical performance-related data real-time and also draw analyses based on intelligent dashboards and analytics tools.

“With the increase in helpdesk and inbound/outbound sales centers, we’ve noticed that call centers are adopting more technology to improve how they function. But many call centers are still trying to figure out what kind of technology will help them achieve their business goals. That’s why we built Synapse, a robust solution that addresses all the business process needs of call centers”, said Limesh Parekh, CEO of Enjay IT Solutions Ltd.

Canon to Partner with McAfee to Protect Businesses Canon and McAfee have entered into a strategic partnership to provide businesses with embedded protection against malware execution and tampering of firmware and applications running on multi-function devices (MFDs). Through the partnership, McAfee Embedded Control now comes as an additional standard security feature on the third edition of Canon image RUNNER ADVANCE Generation 3 MFDs, helping businesses strengthen the commonly overlooked endpoint security.

McAfee Embedded Control protects millions of devices worldwide such as ATMs and retail point-of-sale systems, defending against zero-day and advanced persistent threat (APT) attacks. By blocking the execution of unauthorized applications through intelligent whitelisting, McAfee Embedded Control helps reduce the risk posed by sophisticated malware, such as worms, viruses, and Trojans. The security feature ensures that only Canon-approved, authorized updates can run on the image RUNNER ADVANCE system, helping to prevent tampering of existing firmware and applications, as well as safeguard businesses against malicious attacks and data breaches.

Prama Hikvision inaugurates India’s first largest world-class security & surveillance facility Prama Hikvision, inaugurated India’s largest and first world-class manufacturing facility located at Vasai near Mumbai. Dr. V.K. Saraswat (Member, Niti Aayog and former Director General of the Defence Research and Development Organisation (DRDO) and former Chief Scientific Advisor to the Indian Minister of Defence) and Dr Neeraj Sinha (Adviser, Science & Technology) inaugurated the new facility.

With this new facility, which is part of an investment commitment of INR 500 crores, Prama Hikvision will not only be able to cater to a fast expanding domestic market but also overseas market in a phased manner. Employing over 2000 skilled and semi-skilled employees, the brown-field facility is spread over 12 acres of land comprising end-toend production capabilities, which will also support a localization target of 50% initially and gradually transitioning to 100% localization in the next 18 months. An ISO 9001:2015 certified facility; the new factory has the capability to manufacture over 850 product models.

SME CHANNELS 17 OCTOBER 2019

FEATURE

ARTIFICIAL INTELLIGENCE ]AND ITS ROLE IN NEAR FUTURE The concept of AI as a technology was earlier closer to fiction. However, it is no longer fiction but a reality that has become a part of the market as well as our daily lives. It has permeated all business operations and still has miles to go.

By: Nidhi Shail nidhi@accentinfomedia.com

I

t was at a conference at Dartmouth, in Hanover, New Hampshire, where the term “artificial intelligence” was coined. Artificial intelligence in today’s world is progressing rapidly with new advanced innovations day in and day out. Today’s computer systems are designed to perform small tasks, for example facial recognition, car driving, and performance of other minor duties. However, the first goal of Artificial intelligence is to develop advanced and a lot of complicated systems that will beat humans at any task.

This includes the performance of a lot of complex tasks like playing chess and solving equations.

Therefore, in the long run the goal of AI is to excel in all human activities and supply higher solutions to business requirements than otherwise possible.

The concept of AI as an area of science earlier was closer to fiction. However, it is no longer

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FEATURE

SME CHANNELS 19 OCTOBER 2019

FEATURE

fiction but a reality that has become a part of our daily lives.

AI Adoption, Deployment and Complexities According to a new report from Narrative Science and the National Business Research Institute, 61% of businesses said they implemented AI in 2017--up from just 38% in 2016, demonstrating that AI has finally hit the enterprise in a meaningful way. Nearly 200 executives were surveyed, 71% said their company has an “innovation strategy” to push investments in new technologies like AI. And 59% of companies said they had a budget to invest in innovation, and 62% said that budget has increased in the past year. Though the promise of artificial intelligence (AI) always appears to be on the horizon, many companies have already realized its benefits. Atleast 20 percent of respondents say their companies have already embedded Robotic Process Automation, Computer Vision, and Machine learning technologies into their business processes.

Explaining about the status of market adoption of AI in India and globally Ashish Taneja, Channel Head, Lenovo Data Center Group India says “The PWC report also analyzed that that while 62% of organizations in India have implemented AI applications, only 10% of Indian CEOs are confident about the reliability of these applications.

20 SME CHANNELS OCTOBER 2019

However, in comparison to the global average of 65%, 62% adoption is a great statistic as this shows that the Indian market is pacing up quickly.

However, out of those who have implemented the technology, almost 53% have no formal approach to identifying AI risks and nearly 29% have no tools to assess and access security flaws in their AI systems. Therefore, while AI is gaining ground, the actual understanding of these applications is still at a nascent stage for most enterprises. Due to lack of in-house knowledge, many organizations are not confident about deploying AI solutions in day-today decision-making processes, thereby missing out on the opportunities and full potential of AI. Organizations must therefore seek to improve their business intelligence (BI). By understanding themselves, their competitors, and the ecosystem, in which they operate, they will be better placed to identify opportunities for advancing their market position—and AI can be a real ally in this area.”

Experts state the rise of AI is the driving force behind the fourth industrial revolution. According to a New survey done by Oracle AI is changing the Relationship between People and Technology at Work. Contrary to common fears around how AI will impact jobs, employees, managers and HR leaders across the globe are reporting increased adoption of AI at work and many are welcoming AI with confidence .The survey says that AI is

becoming more well-known with 50 percent of workers currently using it compared to only 32 percent last year. Workers in China (77 percent) and India (78 percent) have adopted AI over 2X more than those in France (32 percent) and Japan (29 percent).

Why should Enterprises embrace AI? Key reasons why enterprises are embracing AI is because companies have realized that the massive amount of data they are collecting or have access to can be leveraged to bring out more efficiency, productivity, and cost savings. IDC predicts worldwide spending on AI systems is expected to reach US$35.5 billion in 2019, 44 per cent increase compared to the previous year. Such growth is a motivation for partners adopting AI as industries are investing heavily in this technology. For Channels in the customer service , sales process and automated threat intelligence departments US$4.5 billion, US$2.7 billion and US$2.7 billion respectively the investment will grow in another 12 months .

IDC also revealed, five other use cases will see investment levels greater than US$2 billion in 2019 in automated preventative maintenance, diagnosis and treatment systems, fraud analysis and investigation, intelligent process automation, and program advisors and recommendation sys-

TO

FEATURE

TOP USE CASE BASED ON 2019 MARKET SHARE (VALUE (CONSTANT))

59.8%

AUTOMATED CUSTOMER SERVICE AGE AUTOMATED THREAT INTELLIGENCE AUTOMATED PREVENTATIVE MAINTEN 12.5%

SALES PROCESS RECOMMENDATION A PROGRAM ADVISORS AND RECOMMEND

6.2%

7.6% 6.4%

OTHERS

7.5%

Source: IDC Worldwide Semiannual Artificial Intelligence System Spending Guide, 2018H1

tems departments.

Though having its fair share of advantages this technology also comes with some complexities. As much as we want to rely on machines to improve our thinking, it turns out that the interchange between human and machine is always complicated. All the expert employees that any business already has would be people who are trained in technologies that have already gone through the initial stages of development. But as far as adoption of AI is concerned, businesses cannot proceed without either acquiring a new team or training its existing one.

Another challenge that needs to be mentioned here, is that implementation of AI primarily uses huge volumes of Data to make intelligent decisions, which makes it imperative for a business to safeguard Cybersecurity to ensure that security concerns like Data Breach and Identity theft are under control. Most of the AI applications are based on massive volumes of data to learn and make intelligent decisions. These systems learn from the data and improve themselves. Due to this systematic learning, these systems can become prone to data breach and identity theft.

Hence, AI’s time may have finally come, but more progress is required. And the adoption of AI

is uneven across various companies and sectors.

Elaborating on his organization’s journey with its partners in AI market Adoption Ashish Taneja, Channel Head, Lenovo Data Center Group India says ,” We work strategically with our partners to bring together the best technology from our partner ecosystem to deliver 360-degree solutions to our customers. In APAC region, over 90 percent of our business is channel centric as enterprise channel partners give us the reach to much deeper customer base. This makes it imperative for our channel partners in India to have the technical expertise and business judgement to bring intelligent AI solutions closer to the customers”.

According to the use of Lenovo in partner strategy to enhance the growth of AI for better business he further added , “We help our channel partners succeed by enabling them to stay relevant and future-proof their business via continuous dialogue. Our channel strategy is also curated to make it easy for partners to grow with us, while continually improving our infrastructure and processes to promote ease of doing business with them.Lenovo also has plans to invest nearly USD$1.2 billion in R&D to help bring AI to life, which includes the Lenovo Intelligent Computing Orchestration (LiCO)—a software solution

designed to overcome challenges for customers implementing multi-user environments using clusters for both HPC workflows and AI development. Although AI is still in its nascent stage and corporates are still working on the blueprint for implementation, there is no doubt that AI will be a gamechanger for business in future. And when that happens, enterprises will find Lenovo standing right beside them helping them collect on the investment decisions that they are making today”.

Finally……

Companies that wait to adopt AI may never catch up. The survey clearly shows that in the near future AI technology is going to take over the market and investments done in this technology is going to redefine the way a business conducts its operations. AI technology is quickly pervading every aspect of the market. It is well on its way to becoming crucial to the functionality of the market.

SME CHANNELS 21 OCTOBER 2019

COVER STORY

IOT: A NEW PARADIGM OF BUSINESS OPPORTUNITY IoT: in simple language IoT means the ability to make every device or machine connected with internet. Be it any machines in automotive industry, manufacturing, aviation, retail, healthcare, hospitality, pharma, tours & travels and even education. The objective is to make the progress monitored automatically without less human intervention and bring safety and security in the case of citizens.

By: Nidhi Shail nidhi@accentinfomedia.com

T

oday, we are heading towards an era of automation and smart living. Every city wants its citizens to roam free

22 SME CHANNELS OCTOBER 2019

without any security apprehension, every manufacturing floor needs to monitor its machines firing without any glitch, every operation bed

monitors the health of the patient, every hotel tracks the movement of its guests and every retail store keeps the track of its rack which goods are

COVER STORY

fast moving, which refrigerator needs replenishment, etc. So, the applications are far too many for every industry. This brings a new paradigm of business opportunity for the partners. The traditional business of end point to datacenter or cloud is not any more attractive for the thousands of Indian IT partners from revenue point of view.

The applications are becoming consumerised, the margins are becoming wafer thin in the traditional business. There is nothing much to do for a partner. Therefore there is certainly a hidden agenda among all business owners as to how embrace new business opportunities which can fetch them healthy revenue and make their organizations future ready for the new age workforce including their own siblings to cherish their brighter career opportunities, which has thrill, creativity and money.

To many of the pundits new age applications including IOT, AI, BI, AR VR, etc. where challenge lies from application integration and execution point of view can bring back the old age glory of good margin and prosperous business year on year. So to us among all the technologies IOT is becoming the most complex and therefore the most margin garnering opportunity for the partners.

Internet of Things or IOT was first coined by Kevin Ashton in the RFID journal 1999. And in 2005 this name was modified to ‘Internet of Things’. Research on IoT has been booming for the past 6 years due to technological advances and potential for applications. IoT is a new technology that is used to express a modern wireless telecom-

munication network, and it can be defined as an intelligent and interoperable node interconnected in a dynamic global infrastructure network, also it seeks to implement the connectivity concept of anything from anywhere at any time.

IoT Advantages and Risks Due to its wide-ranging benefits and applicability across sectors, IoT has been labelled as ‘the next Industrial Revolution’. Sectors as varied as Healthcare, Manufacturing, Logistics, e-commerce, etc. are aggressively adopting IoT. For example, in the Healthcare sector, one of the biggest adopter of IoT technology can be Remote Patient Monitoring Solutions- doctors now rely on sensors to monitor vital parameters like heart rate, blood sugar etc., leading to newer service offerings from the healthcare providers in Preventive & Palliative Healthcare. Similarly Hospitals or Healthcare providers can deploy IoT solutions for Asset Location, Asset Management, Asset Utilization, Asset loss prevention etc.

An IoT application is available in every industry for, construction, travel and transportation, personal care, retail, agriculture, etc. And in the industrial area Internet of Things revolves around automation and logistics and creating smarter solutions, programmatically adjusting to human behavior.

Zebra has launched its third annual Intelligent Enterprise Index, which indicates a record 61% of enterprises worldwide are on the path to becoming “intelligent,” compared to only 49% in 2018.

“With the continued adoption of mobility and IoT, the edge of enterprise operations is becom-

SUPAUL CHANDA BUSINESS HEAD, TEAMLEASE DIGITAL.

“TECHNOLOGY, FROM BEING A BACK-END SUPPORT TEAM WITHIN ORGANIZATIONS, IS NOW IN THE FOREFRONT BECAUSE OF IOT. UNDERSTANDING AND EMBRACING THIS CHANGE WOULD PAVE THE WAY. MORE FUND ALLOCATION, APPROPRIATE RESOURCES AND MOST IMPORTANTLY A SOUND ROAD-MAP FOR IOT ARE STEPS COMPANIES NEED TO ACTION UPON”

The Table Below Shows The Current State And Future Projection Industry Utilities and Oil & Gas Manufacturing

Focus Areas Smart cities, Smart Grids, Smart Wells, Smart Pipeline, Smart Refinery etc...

Connected Supply Chain, Connected Processes, Connected Quality, Connected Manufacturing, Connected Mahines & Tools

Automative

Connected Cars/trucks, Infotainment, Usage Based Insurance

Transport & Logistics

Location and condition updates of packages, vehicle tracking

Healthcare

Real time alerts, mitigation of risk of diseases, remote, patient monitoring

Retails

Personalised Customer experiences, virtual reality, promotion based sales

Agriculture

Current Adoption Level

Predictability of weather, livestock and crop monitoring

SME CHANNELS 23 OCTOBER 2019

COVER STORY

ing increasingly connected. This unprecedented, growing level of connectivity is generating vast amounts of actionable data about processes and assets that can be leveraged to transform workflows to improve business performance and outcomes. As a breakthrough data intelligence platform that combines IoT end-point connectivity, configuration management, data transport, data storage, analytics and machine learning into one platform, Zebra’s Savanna turns raw data into actionable insights for businesses to deliver new levels of service, productivity and profitability,” said Deep Agarwal, Regional Sales Director of India, Zebra Technologies.

Every new technology faces lots of challenges in its initial phases. The Internet of Things also

Connected Manufacturing

Predictive Maintenance n Equipment Monitoring & Early Warming n Predict Equipment Failure Productiv Quality Monitoring n Yield Improvement n Proces Anomaly Detection n Fault Detection

poses some serious issues that need to be tackled well to utilize its fullest potential. In the case of IoT there are concerns about the security fallout from having an ecosystem of connected devices that are hooked to the cloud. As with all complex systems, there are more opportunities for failure. While the application of IoT appears to be straightforward, it is not without challenges.

Early adopters of IoT Some industries have been faster than others to adopt the IOT. Utilities and Oil & Gas, Manufacturing, Automotive, Transportation & Logistics are at the forefront of the adoption.

Application areas for IoT IoT Market Opportunities Four years back, Cisco’s the then CEO and Presi-

dent, John Chambers had said that there would be 52 billion devices connected over IOT technology by 2025 but as per today’s estimation, most likely there would be 75. 5 billion devices connected over IOT. It means number of connected devices growing faster every passing year. It is a global number though, but the application areas are growing faster as well.

Commenting on the market opportunity in IoT, Nabuath Ulla Khan, Practice Head Manufacturing and IoT Analytics, SAS India says “This has been a hot question and a topic that everyone is focused on today, multiple research firms including the big 4’s and NASSCOM, etc. have done extensive research on this and have published numbers ranging from about USD 5.6 billion in

Connected Energy & Utilities

Connected Oil & Gas

Predictive Maintenance n Fleet Relability and Performance n Maintenance Optimization n Grid / PMU Analytics

Predictive Maintenance n Asset Performance Analytics (APA) n Production Optimization n Gas Detection

Predictive Maintenance n Smart Water n Smart Transportation n Smart Traffic Surveillance & Parking

Forecasting n Demend Forecasting n Re Generation Forecasting

Supply Chain Optimization n Supply Demand Balacing & Forecasting n Refinery/Driting Surveilance & Optimization

Smart Services n Smart Mobility Services n Real Time Citizen Offers

Real Time Fraud Detection

Connected Government & Cities

Smart Ports/Stations

Telco (Enterprise Business) n Enterprise Business For Most of the USe Case

Connected Health & Life Sciences

Connected Healthcare n Remote Health and Monitoring (Teleheath) n Workflow Optimization (Patient) Predictive Maintenance n Medical Equipment Failure Connected Lifesciences n Transform Clinical Trials

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Connected Retail & Hospitality

Connected Supply Chain n Demand Forecasting n RT Inventory Replacement Connected Customer n Fortfail Analytics n Proximity Marketing with Real Time Offer n Connected Guest Experience

n Predictive Network Analytics

Connected Transportation & Automative

Predictive Maintenance n Field Quality Analytics (FQA) n Predictive Maintenance n Recall Optimization Production Quality Monitoring n Anomaly Detection n Fault Detection

Connected Insurance

Predictive Maintenance n Early Detection of equipment degradation Connected Fraud Claim Mgmt n Anomaly DetectionDrone based demage assessment n Contectual Analysis of wearable device ata used by inspectors

COVER STORY

2020 to about USD 9.0 billion in 2020“.

And explaining about the status of market adoption of IoT, he further adds,” IoT adoption isn’t matching the pace of its growth in form of technological innovations, constant reduction in sensor/component cost, etc. Though in parallel there are several market forces such as real-time analytics and cloud computing, in addition to the reduced component cost that is fueling positive sentiments towards adoption of IoT at large scale, but there are still a few concerns revolving around security, complexity and skill gap that are acting inversely and slowing down the adoption rate”.

Elaborating more on market adoption Supaul Chanda, Business Head, TeamLease Digital says,” from tech perspective we are seeing the rapid changes IOT is bringing about. The challenge might be government red-tape, which at present is minimal; rather there is a push from the government as well for adoption and upskilling on this front. The only other challenge would be human imagination running faster than our tech advancement, and we might have products which are not market yet ready because the tech is yet to evolve”.

With these new opportunities channel partners need to consider several factors. MSPs will have to analyze the data collected by the devices in a way that provides informed business outcomes for customers. Offering IoT managed services is all together adopting a new technology with new practice area and Channel partners that want to offer IoT managed services will need to bring new expertise into their business.

Commenting on business opportunity in IoT for partners and what they need to do in order to embrace IoT as a business opportunity for them Shrirang Deshpande, Country Manger – Strategic Accounts, Vertiv India says, “Partners need to be prepared to lay the groundwork for IoT and priorities IoT discussions with customers, as it is a very significant opportunity. While IoT opportunities for a majority of channel partners are at a nascent stage, they need to be prepared to address customer queries on IoT, discuss, and help prepare an IoT roadmap going forward. At Vertiv, we encourage our channel partners to begin planning their IoT roadmaps and pay attention to vertical market skills along with integration capabilities. If they can assess the customer’s network and security, they are better placed to ensure that the customer is ready to adopt IoT technology. This could mean guiding customers around Vertiv’s IoT products and services, or looking at a customer’s infrastructure and assessing if their capabilities can support IoT when the time comes.

NABUATH ULLA KHAN PRACTICE HEAD MANUFACTURING AND IOT ANALYTICS, SAS INDIA.

SHRIRANG DESHPANDE COUNTRY MANGER – STRATEGIC ACCOUNTS, VERTIV INDIA

“BY EARLY 2019 THE COUNT OF CONNECTED DEVICES WAS JUST AROUND 200 MILLION ACROSS INDUSTRIES AND VARIOUS SPECTRUMS, AND RESEARCH SHOWS THAT THIS IS GOING TO GROW MULTIFOLD/ SUBSTANTIALLY AND WOULD REACH CLOSE TO ABOUT 1.9 BILLION BY END OF 2020”

“ENTERPRISES AND SERVICE PROVIDERS HAVE BEEN LOOKING AT IOT AS A KEY ENABLER TO DRIVE DIGITAL TRANSFORMATION AND UNLOCK OPERATIONAL EFFICIENCIES. INDIA OFFERS AN OPPORTUNITY TO DEPLOY EMERGING TECHNOLOGIES LIKE IOT AT A LARGE SCALE AND BRING EFFICIENCIES AND ECONOMIES OF SCALE. FURTHERMORE, THE GOVERNMENT OF INDIA IS TAKING SEVERAL MEASURES TO PUSH THIS ADOPTION, WITH INITIATIVES LIKE MAKE IN INDIA, DIGITAL INDIA, SMART CITIES, ETC”

We believe this to be a brilliant opportunity for our channel partners as they can leverage their existing expertise of vertical markets and propel it with a new technology”.

Finally…

The future of the IoT structure relies on the integration among real or physical worlds, the cyber-world and social world IoT improves the decision-making habits of decision-makers. The emergence of IoT and related technologies, such as Cloud Computing, provides the ability to remove Data sources in different domains. Typically, any Data is considered useful in the domain itself, and data on shared domains can be used to provide different strategies.

Machine learning and artificial intelligence are key technologies that are used to provide value-added applications along with IoT and big data in addition to being used in a stand-alone mode. Before the emergence of IoT and cloud computing, the use of these technologies was not

possible due to the lack of data and required computational power. It is anticipated that the speed of technological progress in the next ten years, will be equal to the past thirty years. Therefore, we have to use all our efforts to update our lives to the Internet of Things technology regarding hardware and software. Although IoT has quite a few disadvantages, its advantages of saving the consumed time and costs cannot be ignored. So the time isn’t far when the Internet of Things will be commonly seen in both households and companies. Efforts will have to be made to find ways to combat its disadvantages.

SME CHANNELS 25 OCTOBER 2019

SME CHAT

DHRUV KHANNA, CEO, DATA RESOLVE

DATA RESOLVE EXCELS IN THE ERA OF DIGITAL DISRUPTION An Indian security startup which has transgressed the boundaries of Indian sub-continent, Data Resolve stamped its presence in the highly competitive cyber security market. The helmsman behind the whole initiative, Dhruv Khanna, CEO, Data Resolve speaks about his efforts and completive advantage over the established companies.

Brief us about Data Resolve?

Data Resolve is an IIT Kharagpur incubation company. Our award-winning product inDefend is an integrated solution for Insider Threat Management and Employee Monitoring for midsized and large enterprises. Currently managing 100000 End-points across the globe with 200+ enterprise clients.

Data Resolve is focused on addressing issues related to corporate fraud, data leak, and employee productivity with security analytics via endpoints, for in-premise and on-cloud platforms, with our integrated product suite inDefend - Solution for Insider Threat Management for the workplace as well as handheld devices.

confidential data, application usage, browser or search engine activities, USBs, offline activities at the endpoint, etc. This also helps in attaining reduced level of false positives; Analyzing critical/ Suspicious users in the organization; More visibility on the critical/sensitive data going out of the end-point.

With employee productivity management as a layer makes us unique in the industry, organization gets a 360 view of employee on-going activities coupled with data movement posture, this helps in managing Use of Company bandwidth for business applications; Manage remote workers / outsourced employees productivity; Control proliferation of pirated or unwanted applications.

Tell us about your product lines Data Resolve offers a user behavior centric reaction system which prevents access to unauthorized removable media devices, websites and applications.

It also offers independent solutions that encompass diverse cyber security requirements, including employee monitoring, confidential data theft detection/prevention and corporate cyber intelligence

What is your channel strategy and technology partners’ ecosystem?

We are a partner-driven company and work with partners with deep capabilities on cloud, tech support. Our Software stack is the easiest stack from implementation to manageability standpoint hence focuses goes beyond information security partners. Our focus is simplicity and ease of use and reports when it comes to Software and ecosystem managing it. Our 70% business comes from new generation partners across all India and International markets.

We have 3 categories of partners, one purely works as lead generation to implementation, 2nd category of partners – broadly consulting firms, where they own the first piece of implementation followed by managed services covering both technology and operational support, 3rd category

What is the USP of your products?

The USP of our product is that we are not just DLP, we are a UBA based DLP. An integration of DLP and UBA helps us understand user-wise access to data and hence set policies/rules based on organization requirement. User Behavior Analysis helps understand the user’s behavior vis-a-vis the

26 SME CHANNELS OCTOBER 2019

CUSTOMER SUCCESS STORY “I AM ABSOLUTELY DELIGHTED TO HAVE INDEFEND AS A PART OF OUR BUSINESS PROCESS. THE PRODUCT IS NOT ONLY ENHANCING SECURITY TO PROTECT COMPANY’S CONFIDENTIAL DATA FROM CYBER SECURITY THREATS, BUT HAS ALSO BROUGHT MANY ACCOLADES TO ORBIS FOR SUCCESSFULLY FACILITATING ITS CUSTOMERS AND EMPLOYEES WITH A HIGHLY CYBER SECURED FRAMEWORK TO FUNCTION.”

IT OFFICIAL ORBIS FINANCIAL CORPORATION LTD. is “Born in Cloud” partners, they are cloud evangelist and own all the above piece and earn more than 50% revenue from the overall transaction.

Which are your ideal vertical markets?

If you look at our story, we are vertical independent. However, we have seen success with manufacturing, Fintech , government. And the focus for us is Mid-market.

PARTNER CORNER

RAAMAYA TECHNOLOGIES BAGS PRESTIGIOUS AWARDS FOR ITS PERFORMANCE A testimony of the efforts and dedication of the quality leadership along with the team efforts of Team Raamaya Technologies, the Punebased company has added features to its cap consistently. And the latest ones are SME Channels Super Partners Awards in Infra Specialist and Cloud Specialist categories.

Founded in the year 2010, Pune, Raamaya Technologies is an IT Solutions Company that offers services ranging from supplying End compute, Printing & Scanning solutions, Data Centre Compute, Storage, Backup, Networking and Security Solutions to Software Development, Website Development and ERP. But the amazing part of the company is the speed of growth in the world of technology & innovation under its dynamic CEO, Mr. Ashit Khandelwal. Ashit has been pillar of new thinking for many of the best practices in the company, which has enabled Raamaya to bag many of the prestigious awards in the industry.

The latest in the kitty is SME Channels Super Partners Awards 2019 for Cloud and Infra solutions. The company has been conferred with Cloud Specialist and Infra Specialist awards in

the recently concluded annual event in Goa, where Mr. Amit Srivastav and Mr. Amit Mundalik respectively connected the award on behalf of the company. The event hosted industry leaders, experts, and influencers in active attendance.

From discussing the availability of the hybrid cloud environment to debating on the latest market trends of Artificial Intelligence, the synergies at the event facilitated the positive exchange of thoughts and ideas. The awards were received by Apart from this feature, this Pune based company has added many features to its cap. Now, Ramaaya is an authorized vendor on Government E-Market Place Portal (GeM Portal), Central Public Procurement Portal (CPPP), and Nprocure Gujarat (GIL Portal). Ashit leads the team to work closely with government institutions and vari-

ous ministries that are accepting and consuming healthy technological changes at a faster pace than ever before.

The company is an authorized reseller on the GEM portal, for various IT manufacturing companies. With the Government making technologyfriendly advancements, there is an acute increase in the consumption of these services in running their day-to-day businesses. From cloud computing to internet-of-things, Raamaya Technologies is proceeding on its mission of a technologically sound and growing economy. Making innovation the priority of the present times, the company is also working on the designing and implementation of hypo-converged solutions across different verticals of the economy.

SME CHANNELS 27 OCTOBER 2019

SME CHAT

TECH DATA: A VITAL LINK TO THE FUTURE OF CHANNEL Tech Data, a leading company, being 45 years in IT distribution and ranked 88 on the Fortune 500 with its recent step towards strengthening next- generation technology offerings, is focusing on security, analytics and IoT solutions. SME Channels spoke to the Country General Manager of Tech Data, Sundaresan Kanappan, to know about its strategy.

SUNDARESAN KANAPPAN Country General Manager Tech Data

“WITH OUR UNIQUE MIX OF IN-HOUSE CAPABILITIES, MARKET-LEADING PARTNERSHIPS AND THE WORLD’S BEST TECHNOLOGY PRODUCTS.” What Are the Core Strengths and USP Of Tech Data vis-à-vis the Competition?

Tech Data’s position at the center of the IT channel positions us to serve traditional and born-inthe-cloud vendors, conventional partners, new partners such as ISVs and MSPs. This partner ecosystem together with our innovative digital platforms like StreamOne Cloud Marketplace and our eCommerce platform, Shop give us high value-added capabilities to deliver next-generation solutions that enable our channel partners to scale in multiple markets serving a multitude of end-customer needs.

With our unique mix of in-house capabilities, market-leading partnerships and the world’s best technology products, we’re committed to provid-

28 SME CHANNELS OCTOBER 2019

ing inventive solutions to help partners around the world move beyond the status quo and gain a true competitive advantage in the marketplace.

Tech Data recently took another important step in strengthening our next-generation technology offerings with the formation of two new global practices. One focused on security solutions, the other focused on analytics and IoT solutions. These global practices bring together subject matter expertise from across our business to build on our current offerings and allow us to further accelerate our next-generation technology value proposition across regions.

What are the Next-Gen Generation Technologies you have Adopted to Make your Processes Swift and Quick for the Partners?

In April, 2018, Tech Data introduced our StreamOne Cloud Marketplace to our Indian partners. The provisioning, billing and end-user lifecycle management digital platform allows partners to scale, launch and manage a broad range of cloud services, including Software as a Service (SaaS), Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). It also enables partners to deliver advanced offerings such as assessment, migration, security and monitoring – enabling hassle-free cloud transitions for their customers.

We also introduced a standardized quoting tool for partners, providing quotes in 5 different formats viz. Word, Excel, XML, HTML and PDF. Based on the quote generated through the tool, the partner can create an EDI (Electronic Data Interchange) to convert it into Purchase Order.

Next in line is Tech Data’s award-winning eCommerce platform Shop, which will be launch-

ing in India this year and will further help our partners unlock high-growth opportunities. The site features a comprehensive online product catalogue, visibility into online orders and quotes, featured promotions and much more.

Are you into Value-Added Distribution Services?

ATech Data’s world-class execution, end-to-end offerings and deep expertise enable our partners to meet their customers’ needs today and provide them access to the innovative technologies of tomorrow.

Tech Data has proven experience and a vast array of solutions across data center and nextgeneration technologies including:  Data Center Solutions: IBM | HPE | NetApp| Lenovo | Oracle | VMware | Citrix | Nutanix  Next Generation Solutions: Microsoft Azure | Checkpoint |Barracuda | Cyberbit | Color Tokens| Qlik | Cloudera| Automation Anywhere Our solutions specialist approach empowers partners with the dedicated resources, sales support and technical expertise needed to transform their business while driving long-term success for themselves and their customers.

What does your Partner Ecosystem Look Like?

Tech Data has large ecosystem of partners that are segmented initially by their market focus. They are segmented into the following categories: • Global/ Regional Systems Integrators • Resellers / VAR’s • Specialty Partners -ISV’s • Whitespace Within these partner classifications are additional opportunities to segment partners further

SME CHAT

based on a broad range of criteria from vertical to primary solutions resold to specialty expertise.

Furthermore, Tech Data is well-aligned to help partners maximize the value they derive from Tech Data offerings based on the segmentation of solutions across our end-to-end portfolio.

What is your Partner Programme Strategy?

We are focused on executing four growth strategies that will ensure Tech Data remains a vital link in the IT ecosystem well into the future: 1. Investing in next-generation technologies and delivery models 2. Strengthening our portfolio 3. Transforming our company digitally 4. Optimizing our global footprint These growth strategies are enhanced by our solutions specialist approach which enables our partners to capitalize on the high growth, next-generation technologies that are redefining the future. Partners can engage our dedicated solutions specialists and leverage their in-depth expertise to develop complete data center, cloud, analytics, artificial intelligence, security and the Internet of Things solutions.

What are your Offerings in Cloud, DataCentre, AI, BI, AR, VR, Security, etc.? # Data Center Solutions We deliver a broad range of data center solutions across: Servers  Storage  Networking  Infrastructure software Converged and hyper-converged #Next Generation Solutions Cloud Our partners can get on the fast-track to growing their cloud and managed service business. Our extensive cloud development and integration expertise helps our partners design and build highly-automated and efficient cloud solutions, featuring multi-vendor and multi-platform solutions. We can help our partners: • Build a comprehensive cloud services practice: By uniting market-leading cloud services providers, packaged offerings and financial resources, we help enable partners to launch a cloud services practice quickly and confidently.

From the smart phone in a user’s hand to complex solutions powering a global enterprise, Tech Data connects the world with the power of technology. Our end-to-end portfolio of products, services and solutions, highly specialized skills and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance.

As the world’s leading end-to-end technology distributor, we put singular focus on our partners’ needs and goals with the objectivity of a true strategic partner. With reach, capabilities and resources that span the technology continuum, we are a vital link in the IT channel, delivering the insights and optimized solutions our channel partners depend on to compete in the market today, tomorrow and into the future.

TECH DATA GLOBAL QUICK FACTS

Year of establishment.

• Tech Data Corporation – 1974 • Tech Data in India - 2009

• Named One of FORTUNE’s “World’s Most Admired Companies”

Tech Data has 14 offices in India with Innovation Centers in Mumbai and New Delhi. Our solutions portfolio spans across data center, cloud, security, analytics and IoT, mobility, and education, from the world’s leading vendors.

• 45 years in IT distribution • $37.2 billion in sales for fiscal 2019 • Publicly Traded (NasdaqGS: TECD) • Ranked No. 88 on the FORTUNE 500 • 125,000+ IT reseller customers • 150,000+ IT products sold • 100+ countries served • 14,000+ employees worldwide

• Deliver workload-specific packaged offerings to speed sales and revenue: Understanding the most beneficial workloads to move to the cloud, we offer turnkey cloud-ready solutions that are easy to implement and accelerate sales and revenue.

Tech Data’s StreamOne Cloud Marketplace Tech Data’s StreamOne Cloud Marketplace (SCM) enables our partners to simplify purchasing and customer subscription management across a broad selection of cloud services from major cloud providers including SaaS, IaaS and PaaS. StreamOne Insights helps partners manage and monitor performance of their client’s cloud services and usage in real time for Office 365 and Microsoft Azure. It also offers advanced services such as assessment, migration, security, and monitoring to make any customer transition to the cloud hassle free.

Security Leveraging partnerships with best-of-breed security vendors, we create multi-vendor security solutions and services that go beyond endpoint security, to detection and prevention capabilities for partners to offer their customers. With an eye on evolving cyber-security threats and a prescriptive approach to risk mitigation, we provide comprehensive security solutions to help partners protect their customers and reduce vulnerability.

We can also help partners develop a successful security practice with comprehensive breach detection and prevention technologies from bestof-breed and emerging suppliers, coupled with our expert security services.

Mobility We help our partners to deliver scalable and enduring technology solutions for an easy transition to mobile platforms. We have developed a wide set of mobility-related resources, including sales, pre-sales, solutions offerings and advisory services, to help our partners be successful. We support partners with a broad range of mobility solutions, including mobile application development platforms, enterprise mobility management, mobile enterprise security, and mobility implementation services. In addition, our architects, designers and user-interface experts engage with our partners to create experiences that blur the lines between offline and online channels.

Data Analytics Tech Data’s data analytics capabilities help our partners manage and improve access to data that captures key business insights and accelerates informed decision making.

To access full data, Pls. long in to http://www.smechannels.com/

SME CHANNELS 29 OCTOBER 2019

SME CHANNELS SUMMIT & AWARDS EVENT COVERAGE 2019

SME CHANNELS SUMMIT & AWARDS 2019, GOA HAPPENED WITH MUCH FANFARE The two day event from 20-21st saw the convergence of 150 multiple skillsets’ partners from pan India along with the senior leadership of the Indian IT Industry.

By: Nidhi Shail nidhi@accentinfomedia.com SME Channels, the leading IT Magazine of India, hosted the largest partner event - SME Channels Summit and Awards 2019, in Goa at Hotel Le Meridian, Calangute. Started on 20th September evening, the evening ended on 21st September evening with a gala cocktail dinner. More than 150 people comprising - 100 Solution partners, 50 CIOs and 20 technology vendors converged on the venue and shared the platform for two productive days.

The industry’s first, the two day mega event

30 SME CHANNELS OCTOBER 2019

which started at 06:00pm with an Opening Remark by Sanjay Mohapatra, Group Editor, Accent Infomedia Pvt. Ltd. He warmly welcomed all the guests present in the event and introduced the agenda to the guest which was followed by a Guru Talk on Latest Technology Trends and how they are helping the industry grow. The talk was given by B. Raghavendran, Managing Director Cisco India and SAARC. This was followed by a keynote session by Srihari Gopinath, Director at Hewlett Packard

Enterprise on Digital transformation. He said, “Digital transformation is happening all around us – increasingly at what we call the edge, transforming entire industries – and opening new possibilities in a hyper-connected world. They believe HPE is the best partner to help you take full advantage of every aspect of these powerful changes. They believe that technology’s greatest promise lies in the good they can do and the challenges they can overcome — together”.

Jitendra Ghughal, Director - Channels, India

SME SME CHANNELS SUMMIT &EVENT AWARDS COVERAGE 2019

& SAARC, Fortinet Technologies India Pvt. Ltd. Speaking about how channel business can be beneficial, he enumerated the growth and profitability of the partners.

Amarish Karnik, Head channels and alliances, Veeam software gave a presentation on Availability for the Hybrid Cloud Environment. He said, “We are the only company who will allow every organization to use the backup data to be used to generate oil & any other product. Our vision is to be the most trusted provider of Backup solutions that deliver Cloud Data Management”.

The official sessions for day one were concluded with CIO Select Products Awards 2019, before everyone was entertained by the saxophone rendition of Ranjan Chopra, Chairman, Team Computers and Cocktails and Dinner.

The second day started at 8:30 am with Breakfast Meetings of select partners with Pramod Sharda, CEO, IceWarp India, who demonstrated the power of IceWarp mail messaging solutions.

This event also saw a power- packed keynote on the Trends of AI and ML by Anil Arora, Principal Data Scientist, SAS and Kunal Aman, Head Marketing, SAS. Shantaram Shinde, National Head - Channel Business at Netmagic Solutions (An NTT Communications Company), giving his presentation, expressed about the cloud solutions offered by his company.

The highlight of the event was Fireside Chat on Building Successful Enterprises: Moderated

By Sanjay Mohapatra, Group Editor, Accent Infomedia publications. The panelists were Ranjan Chopra, Chairman, Team Computers, Devendra Taneja, CEO, PC Solutions and RK Malhotra, Director, Velocis systems Pvt ltd. When Ranjan Chopra brought in spiritual angel of doing business while building the successful organization, Rishi Malhotra, Director, Velocys spoke about the best HR practices and PC Solutions, CEO, Devendra Taneja deliberated on the practical methodologies of creating the organization growth.

Dilesh Acharya, AVP- Goa Region, D-Link India Ltd. In his presentation spoke about Digital India and D-Link’s solutions for the partners.

Highlighting the importance of IOT & Edge Computing and the Partners’ Growth, the event consisted of panel discussion moderated by Tushar Parekh, Managing Director, Silicon Netsecure Pvt. Ltd. The panelists for this discussion were Sujeet Narula, Managing Director, ABC Systems Pvt. Ltd., Akash Goel - Business Lead (India and SAARC) : LaCie, Pranav Pandya, Chariman, DEV Information Technology Ltd. and Ranjit Metrani, VP Sales & CRO, ESDS.

There was also a presentation by Vivek Upman, Enterprise Lead, South Asia, Seagate on Maximizing Datavalue. Nilesh Mistry - National Head (Channel & Alliances), ESDS gave a presentation on Digital Transformation. Engaging talks were presented by Vikramjeet Bhatti, Chief Revenue Officer (CRO), Akash Goel - Business Lead (India and SAARC), LaCie and Sachin Waingankar, Asst.

Vice President & Head - Cloud, Web Werks India Pvt. Ltd. The event also had a talk on Automated Real-Time Breach Detection & Prevention by Jobbin James, Sr. Manager Sales Engineering India/SAARC, SonicWall Inc. The cherry on the cake was presentation on Industry 4.0 and Adoption Status by “Vipul Anand, Senior VP, IT, Hindware.

The event also saw Lucky draws from IceWarp, Web Werks and Cloudstrats with attractive gifts for the winners.

The event concluded with the much coveted Super 100 Partner Awards 2019, where partners between 10cr to 1500cr turnover were honored for their skillful performances, significant achievements, business development and IT projects implemented in the last 12 months. This time the parameter to enter the award category was Rs.10 crore revenue. The awards were divided into four categories – Partner Elite, Champion, Master and Specialist. The awardees were based on the nomination process and winners were decided on the basis of the turnover, growth percentage and solution practice.

SME CHANNELS 31 OCTOBER 2019

SME SUMMIT & AWARDS 2019

ABC Receiving Award Of Super 100 Award In The Category Of Infra Specialist From Sanjay Mohapatra, Editor, SME Channels

Alok Gupta, Md, Unistal Receiving Award Of Super 100 - Partner Elite On Behalf Of Devendra Taneja PC Solutions Pvt Ltd

32 SME CHANNELS OCTOBER 2019

Alok Gupta, Md, Unistal Giving Award Of Super 100 Award In The Category Of Power Master To Nilesh Kuvadia Of ITCG Solutions Pvt Ltd

Amit Jain Of Integrated Tech9labs Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Iot Specialist From Sanjay Mohapatra , Editor, SME

SME SUMMIT & AWARDS 2019

Amit Srivastava Raamaya Technologies Receiving Award Of Super 100 Award In The Category Of Security Specialist From Alok Gupta, Md, Unistal.

Amit Srivastava, Raamaya Technologies Receiving Award D K Bajaj Of Of Super D M100 Systems AwardReceiving In The Category Award Of Cloud100 Super Specialist AwardFrom In The Shantaram Category Shinde, Of Security National Head - Channel Specialist From Vipul Business Anand, At Netmagic Vp, Hindware Solutions (An NTT Communications)

Arrow PC Network Receiving Award Of Super 100 Award In The Category Of Infra Master

Atul Gosar Of Network Techlab Receiving Award Of Super 100 Award In The Category Of From Alok Gupta, President, Pcait

SME CHANNELS 33 OCTOBER 2019

SME SUMMIT & AWARDS 2019

Beehive Receiving Award Of Super 100 Award In The Category Of Cloud Specialist From Sanjib Mohapatra, Publisher, SME Channels.

Bhavesh Sheth Of Power Solutions Receiving Award Of Super 100 Award In The Category Of Partner Elite From Alok Gupta, President, Pcait

Biren Selarka, ACMA Computers Ltd Receiving Award Of Super 100 Award In The Category Of Infra Master From Sachin Waingankar, Asst. Vice President & Head Cloud, Web Werks

Cinu P Thomas Of Intercad Systems Receiving Award Of Super 100 Award In The Category Of Application Specialist From Sanjib Mohapatra, Publisher, SME Channels.

34 SME CHANNELS OCTOBER 2019

SME SUMMIT & AWARDS 2019

CNT India Pvt Limited Receiving Award Of Super 100 Awards In The Category Of Mobility Master

D. Muthukumar Of Origin Techserve Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Communication Specialist From Sanjib Mohapatra, Publisher, SME Channels.

Ensonic Receiving Award Of Super 100 Award In The Category Of Infra Specialist From Sameer Srivastava, Channel Manager, SAS.

SME CHANNELS 35 OCTOBER 2019

SME SUMMIT & AWARDS 2019

Jaimin Shah Of Dev Information Technology Ltd Receiving Award Of Super 100 Award In The Category Of Digital Champion From Shantaram Shinde, National Head - Channel Business At Netmagic Solutions (An NTT)

Jitesh Chauhan Of Rubik Infotech Receiving Award Of Super 100 Award In The Category Of Security Specialist From Alok Gupta, President, Pcait

Jitesh T Dave Of Systech Technokraft Services Receiving Award Of Super 100 Award In The Category Of Security Specialist From Vikramjeet Bhatti, Chief Revenue Officer (Cro), Instasafe.

JRS Communication Pvt. Ltd Receiving Award Of Super 100 Award In The Category Of Network Specialist From Sanjay Mohapatra , Editor, SME Channels

36 SME CHANNELS OCTOBER 2019

SME SUMMIT & AWARDS 2019

K Subrahmanya, Md, Central Data Systems Pvt. Ltd. Receiving The Award Of Super 100 Award In The Category Of Infra Champion From Jobbin James, Head Sales Engineering, India & Saarc, Sonicwall

Krupashankar Chaube ,Kaltech Digital Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Applicatioin Champion From Sanjib Mohapatra, Publisher, SME Channels.

L Ashok , Futurenet Technologies Pvt Ltd, Receiving Award Of Super 100 Award In The Category Of Security Specialist From Vipul Anand, Vp, Hindware

Lalit Choudhary ,Aadhar Infonet Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Infra Master From Sachin Waingankar, Asst.

Vice President & Head Cloud, Web Werks

SME CHANNELS 37 OCTOBER 2019

SME SUMMIT & AWARDS 2019

Mahavir Jain Unisoft Computers Receiving Award Of Super 100 Award In The Category From Sanjib Mohapatra, Publisher, SME Channels.

Mahavir Sys Power Pvt. Ltd, Receiving Award Of Super 100 Award In The Category Of Partner Elite From Alok Gupta, President, Pcait

Manasi Saha Receiving Super 100 Award In The Category Of Infra Specialist In Behalf Of Bmg Informatics

Manasi Saha, Macaws Infotech Receiving Award Of Super 100 Award In The Category Of Security Specialist From Vikramjeet Bhatti, Chief Revenue Officer (CRO) At Instasafe

38 SME CHANNELS OCTOBER 2019

SME SUMMIT & AWARDS 2019

Manish R Goenka Of Icons Infocom Pvt Ltd Receiving Award Of Super 100 Award In The Category Of It Solutions And Services From Sanjay Mohapatra, Editor , Enterprise It World

Manoj Patel, Amity Infosoft Pvt Ltd, Receiving Award Of Super 100 Award In The Category Of Security Master From Vipul Anand, Vp, Hindware.

Mapplecloud Tech Services Pvt Ltd Yogendra Rajput Receiving Award Of Super 100 Award In The Category Of Power Solution Master From Alok Gupta, President, Pcait

Mayur Trivedi Of Datasoft Network Solutions Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Infra Specialist From Sameer Srivastava, Channel Manager, SAS.

SME CHANNELS 39 OCTOBER 2019

SME SUMMIT & AWARDS 2019

MK Infosystems Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Networking Champion From Sanjay Mohapatra , Editor, SME Channels

Mohan Kumar T L, Techknowlogic Consultants India Receiving Award Of Super 100 Award In The Category Of Security Specialist From Vikramjeet Bhatti, Chief Revenue Officer (Cro) At Instasafe

Nakul Chopra I.T Solution Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Infra Specialist From Nilesh Mistry - National Head (Channel & Alliances), Esds

Nandini Sharma ,Comnet Resourses, Receiving Award Of Super 100 Award In The Category Of Mobility Specialist From Sanjay Mohapatra, Editor, Enterprise It World

40 SME CHANNELS OCTOBER 2019

SME SUMMIT & AWARDS 2019

Neel Shah, Insight Business Machines Pvt Ltd, Receiving Award Of Super 100 Award In The Category Of Infra Champion From Jobbin James, Head Sales Engineering, India & Saarc, Sonicwall

Neeraj Gargi Of Intelegain Technologies Receiving Award Of Super 100 Award In The Category Of Application Specialist From Sanjib Mohapatra, Publisher, SME Channels.

Neyaz Of Glary Solutions, Receiving Award Of Super 100 Award In The Category Of Cloud Specialist From Shantaram Shinde, National Head Channel Business At Netmagic Solutions (An NTT Communications

Nithyanad Shetty Of Essenvision Software Pvt Ltd Receiving Award Of Super 100 Award In The Category Ofsecurity Specialist Vipulanand, Vp, Hindware

SME CHANNELS 41 OCTOBER 2019

SME SUMMIT & AWARDS 2019

Nk Mehta Of Secure Network Solutions India P Ltd Receiving Award Of Super 100 Award In The Category Of Security Champion From Vipul Anand, Vp, Hindware.

Om Kumar Singh Of Business Connect Ad Networks Receiving Award Of Super 100 Award In The Category Of Cloud Specialist From Shantaram Shinde, National Head - Channel Business At Netmagic

Pradeep Kumar Daga, Suntronix, Receiving Award Of Super 100 Award In The Category Of Infra Master From Sanjay Mohapatra, Editor, Enterprise It World

Prashant Jain Of JNR Management Resources Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Security Champion From Vipul Anand, Vp, Hindware.

42 SME CHANNELS OCTOBER 2019

SME SUMMIT & AWARDS 2019

Progiligy Receiving Award Of Super 100 Award In The Category Of Infra Master From Sanjay Mohapatra, Editor, SME Channels

Progression Infonet Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Partner Elite From Sanjay Mohapatra , Editor, Sme Channels

Rajeev Mamidanna Of Technosprout Solution Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Security Specialist From Vikramjeet Bhatti, Chief Revenue Officer (Cro) , Instasafe Technologies Pvt Ltd

Rajiv Gupta, Md, Proactive Data Systems Receiving Super 100 -Partner Elite Award From Sanjay Mohapatra, Editor, SME Channels

SME CHANNELS 43 OCTOBER 2019

SME SUMMIT & AWARDS 2019

Rajnikant Das, Esoft Online Is Receiveing Super Partner 100 Awards In The Category Of Cloud Master From Alok Gupta, President, Pcait.

Rakesh Chawla Of Century Computers Receiving Award Of Super 100 Award In The Category Of Cloud Specialist From Sanjib Mohapatra, Publisher, SME Channels.

Ravi Bhavnani, Taurus Computer System, Receiving Award Of Super 100 Award In The Category Of Infra Specialist From Sanjay Mohapatra, Editor, Enterprise It World

RK Malhotra, Director, Velocis Systems Pvt Ltd. Is Receiveing Super Partner 100 Awards In Elite Category, From Sanjay Mohapatra, Editor, Enterprise It World

44 SME CHANNELS OCTOBER 2019

SME SUMMIT & AWARDS 2019

Sewak Nautiyal,Spark Technologies Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Infra Champion Sachin Waingankar, Asst. Vice President & Head Cloud, Web Werks

Shivaami Cloud Receiving Award Of Super 100 Award In The Category Of Cloud Champion From Sanjib Mohapatra, Publisher, Sme Channels.

Shrishti Softech Solutions Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Ifra Specialist Shantaram Shinde, National Head Channel Business At Netmagic Solutions (An Ntt Communications

SS Information System Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Infra Master From Sanjay Mohapatra, Editor, SME Channels (2)

SME CHANNELS 45 OCTOBER 2019

SME SUMMIT & AWARDS 2019

Subbaram Gowra, Gowra Bits & Bytes Pvt Ltd, Receiving Award Of Super 100 Award In The Category Of Infra Specialist From Nilesh Mistry National Head (Channel & Alliances), Esds

Tushar Parekh, Silicon Netsecure Pvt Ltd, Receiving Award Of Super 100 Award In The Category Of Security Specialist From Vikramjeet Bhatti, Chief Revenue Officer (CRO), Instasafe.

Venu Gopal Peruri, Meta Infotech Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Security Specialist From Vikramjeet Bhatti, Chief Revenue Officer (Cro), Instasafe.

Vibhore Shrivastava , Vibs Infosol Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Security Specialist From Alok Gupta, President, Pcait.

46 SME CHANNELS OCTOBER 2019

SME SUMMIT & AWARDS 2019

Vikas Gera, Corporate Infotech Pvt.Ltd., Receiving Award Of Super 100 Award In The Category Of Networking Specialist From Sanjay Mohapatra , Editor ,Sme Channels

Vimesh Avlani ,Graftronics Receiving Award Of Super 100 Award In The Category Of Security Specialist From Vipul Anand,Vp, Hindware.

Yogesh V Jain Kplus Infotech Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Infra Champion From Jobbin James, Head Sales Engineering, India & Saarc, Sonicwall

Zakir Hussain Rangwala, BD Software Distribution Pvt Ltd, Receiving Award Of Super 100 Award In The Category Of Security Master From Vipul Anand, Vp, Hindware

SME CHANNELS 47 OCTOBER 2019

SME SUMMIT & AWARDS 2019

Aspire Next, Receiving Award Of Super 100 Award In The Category Of Infra Champian From Jobbin James, Head Sales Engineering , India & Saarc Sonicwall

Galaxy Office Automation, Receiving Award Of Super 100 Award In The Category Of Infra Champian From Jobbin James, Head Sales Engineering, India & Saarc Sonicwall

Jitesh Chauhan Of Rubik Infotech Receiving Award Of Super 100 Award In The Category Of Security Specialist From Alok Gupta, President, Pcait

Lds Infotech Receiving Award Of Super 100 Award In The Category Of Infra Champian From Jobbin James, Head Sales Engineering , India & Saarc Sonicwall

48 SME CHANNELS OCTOBER 2019

SME SUMMIT & AWARDS 2019

Netcom Infotech Receiving Award Of Super 100 Award In The Category Of Security Speacialist, From Vikramjeet Bhatti ,Chief Revenue Officer Instasafe Technologies Pvt Ltd

Praveen Naik Of Veetrag Computers Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Infra Champiam By Alok Gupta , President, Pcait.

Vda Info Solutions Pvt Ltd Receiving Award Of Super 100 Award In The Category Of ,Infra Champian From Sachin Waingankar ,Asst Vice President & Head Cloud Web Werks

Webx Receiving Award Of Super 100 Award In The Category Of Infra Champian From Alok Gupta, President, Pcait

SME CHANNELS 49 OCTOBER 2019

SME SUMMIT & AWARDS 2019

Znet Technologies Receiving Award Of Super 100 Award In The Category Of Cloud Speacialist, From Shantaram

Abhi Technologies Receiving Award Of Super 100 Award In The Category Of Infra Specialist

Adit Microsys Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Infra Specialist

Atlanta Systems Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Automation Specialist

50 SME CHANNELS OCTOBER 2019

SME SUMMIT & AWARDS 2019

Bluecom Infotech Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Infra Champion

Business Connect Ad Networks Receiving Award Of Super 100 Award In The Category Of Cloud Specialist

Cache Infotech Receiving Award Of Super 100 Award In The Category Of Cloud Specialist

Cloudstrats Technologies Pvt. Ltd. Receiving Award Of Super 100 Award In The Category Of Cloud Specialist

SME CHANNELS 51 OCTOBER 2019

SME SUMMIT & AWARDS 2019

Computer Waves Receiving Award Of Super 100 Award In The Category Of Infra Champion

Deltakraft Solutions Pvt. Ltd. Receiving Award Of Super 100 Award In The Category Of Application Specialist

Digitaltrack Solutions Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Cloud Champion

Evantage It Consulting Services Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Infra Specialist

52 SME CHANNELS OCTOBER 2019

SME SUMMIT & AWARDS 2019

Foetron Receiving Award Of Super 100 Award In The Category Of Infra Specialist

Futurenet Technologies (India) Pvt Ltd Receiving Award Of Super 100 Award In The Category Of Security Specialist

Meridian Infotech Ltd. Receiving Award Of Super 100 Award In The Category Of Infra Specialist

Secant Technologies Receiving Award Of Super 100 Award In The Category Of Infra Specialist

SME CHANNELS 53 OCTOBER 2019

SME SUMMIT & AWARDS 2019

Xpresscloud Receiving Award Of Super 100 Award In The Category Of Infra Specialist

Cluster Infotech Pvt. Ltd. Receiving Super 100 Award In The Category Of Infra Champion

CDP (India) Private Limited Was Awarded Super 100 Award In The Category Of Infra Champion

Team Computers Was Awarded Super 100 Award In The Category Of Partner Elite

54 SME CHANNELS OCTOBER 2019

SME SUMMIT & AWARDS 2019

Insat Techno Services Was Awarded Super 100 Award In The Category Of Security Specialist

Comnet Vision India Pvt. Ltd Was Awarded Super 100 Award In The Category Of Infra Master

I-Tek Logics Pvt Ltd Was Awarded Super 100 Award In The Category Of Infra Master

Infotech Computers & Communications Was Awarded Super 100 Award In The Category Of Network Specialist

SME CHANNELS 55 OCTOBER 2019

SME SUMMIT & AWARDS 2019

SRSG Broadcast (I) Pvt Ltd Was Awarded Super 100 Award In The Category Of Infra Specialist

Megahertz Infotech Was Awarded Super 100 Award In The Category Of Infra Champion

Transtek Infoways Pvt. Ltd. Was Awarded Super 100 Award In The Category Of Infra Champion

Century Computers Was Awarded Super 100 Award In The Category Of Cloud Specialist

56 SME CHANNELS OCTOBER 2019

SME SUMMIT & AWARDS 2019

Guru Talk on Technology Trend By B B. Raghavendran, Managing Director, Partner Organization, Cisco India and SAARC

Keynote by HPE Srihari Gopinath, Director at Hewlett Packard Enterprise

Presentation by Jitendra Ghughal, Director - Channels, India & SAARC, Fortinet Technologies India Pvt Ltd

“Open Discussion on Industry 4.0 and Adoption Status and Challenges by “”Vipul Anand, Senior VP, IT, Hindware.

Presentation by Sachin Waingankar, Asst. Vice President & Head - Cloud, Web Werks India Pvt. Ltd.

Presentation on Availability for the Hybrid Cloud Environment by Amarish Karnik, Head channels and alliances, Veeam software

SME CHANNELS 57 OCTOBER 2019

SME SUMMIT & AWARDS 2019

Along with Nilesh Mistry, National Head, Channel & Alliance, ESDS, InstaSafe’s, CRO, Vikramjeet Bhatti amd Rajat Sahu, VP Marketing & Alliances.

IceWarp Lucky draw winner

Channel Partners present at SME Summit & Awards 2019

Webx lucky draw winner

Channel Partners present at SME Summit & Awards 2019

Attendees at SME Summit & Awards 2019

Standees of the sponsors

NTT Com -Netmagic’s booth at SME Summit & Awards 2019

58 SME CHANNELS OCTOBER 2019

L Ashok of Futurenet Technologies (India) Pvt. ltd. in Conversation with Pramod Sharda, CEO, IceWarp and his team at SME Summit & Awards 2019

Icewarp Lucky Draw Winner Sewak Nautiyal Of Spark Technologies Pvt. Ltd. With Pramod Sharda, Ceo, Icewarp India

SME CHAT

LOGINRADIUS: A COMPLETE CLOUD- BASED CIAM SOLUTION PROVIDER LoginRadius is a leader in the CIAM space. It is essential in the security industry to be up to date and adapt to new developments, and we know it better than anyone. Customer identity is our core business, said Rakesh Soni, Co- Founder and CEO, LoginRadius.

RAKESH SONI, CO- FOUNDER AND CEO, LOGINRADIUS.

“LOGINRADIUS SOLUTIONS ARE DEPLOYED ON MICROSOFT AZURE CLOUD SERVERS WITH SPILLOVER TO AMAZON WEB SERVICES. AS AND WHEN REQUIRED, OUR FOUNDATION SCALES TO DEAL WITH A HUMONGOUS NUMBER OF CLIENTS AND OVER 150K LOGINS EVERY SECOND”

How is LoginRadius helping companies manage the identity, access and security of their online customers?

LoginRadius furnishes ventures with a complete cloud-based CIAM solution, ensuring a secure and unified login framework performance. With a large portion of our clients growing, LoginRadius recognizes the requirement for a profoundly adaptable and flexible customer identity management platform that can develop with them. LoginRadius has concentrated its efforts on building a robust structure that ceaselessly provide industryleading accessibility and security for customers with hundreds of millions of users. Serving more

than 3,000 organizations and with a month to month reach of 700 million clients around the world, LoginRadius plans to keep up the 100% uptime benchmark to ensure flawless connection and accessibility of identities at all times.

What are the USPs of your CIAM platform?

LoginRadius is a leader in the CIAM space. It’s essential in the security industry to be up to date and adapt to new developments, and we know it better than anyone. Customer identity is our core business. LoginRadius began in customer identity, and it’s our main thing. The full focal point of our innovation and business administration is on

making present-day client experiences and helping organizations win customers’ trust. LoginRadius infrastructure is global and ready to scale.

LoginRadius solutions are deployed on Microsoft Azure cloud servers with spillover to Amazon Web Services. As and when required, our foundation scales to deal with a humongous number of clients and over 150K logins every second.

We have 35 worldwide data storage centres (and counting).

We have in-house customer support. LoginRadius offers customers a devoted help team, comprising of a customer success manager and execution engineer. These are LoginRadius specialists who understand your condition and resolve your issues rapidly. LoginRadius has the best system availability.

LoginRadius is the only CIAM platform available that ensures 100% uptime, contrasted with 99.9% offered by different vendors. While other platforms have too long periods of unscheduled downtime as well as downtime for standard support, LoginRadius is essentially constantly available.

How Is LoginRadius helping in the transformation of the digital experience for customers?

With increasing customer experience, expectations and growing cybersecurity threats, enterprises need a modern cloud-based identity platform that can be the foundation for digital transformation and provide peace of mind when it comes to customer identity security. LoginRadius helps businesses achieve that through various avenues. It provides a flexible, cloud-based solution as having the right technology to support your digital initiatives is essential. Besides this, we customize our clients’ digital experiences by gathering customer data through which we can personalize the digital experience for all. Recently, we partnered with Apple to integrate Single-SignOn (SSO) in their devices to further enhance users’ privacy. The solution allows their customers to create and use a single identity across digital properties. The same identity can be used to log into multiple web and mobile properties so that their customers won’t have to register separately for each. At LoginRadius, constant innovation is our key priority and solving new age challenges faced by businesses concerning customer identity and management.

SME CHANNELS 59 OCTOBER 2019

CASE STUDY

IPCA LABORATORIES CONTROLS COMMUNICATION COST WITH MATRIX TELECOM SOLUTIONS With Matrix LENX, IPCA laboratories could scale up their communication network whenever required.

CHANDRA SHEKHAR GUPTA ASST. MANAGER ADMINISTRATION, IPCA LABORATORIES.

“MATRIX SOLUTIONS ADDRESSED OUR CHALLENGES IN THE MOST COST EFFECTIVE WAY POSSIBLE. APART FROM FLEXIBLE COMMUNICATION, WE NOW HAVE A FUTURE-PROOF SCALABLE COMMUNICATION NETWORK”.

Project Highlights: • 700 Analog Extension and Five GSM Trunk card • Digital PBX with GSM trunk facility along with PRI trunk lines

Industry:

Healthcare

Customer Name: IPCA Laboratories Location:

Ratlam, Madhya Pradesh

Results • IPCA Laboratories is a fully integrated Indian pharmaceutical company manufacturing over 350 formulations and 80 Active Pharmaceutical Intermediates for various therapeutic segments.

IPCA is one of the world’s largest manufacturers and suppliers of over a dozen APIs. IPCA is a therapy leader in India for anti-malarial with a fast-expanding presence in international market as well. They also lead in Disease Modifying Anti-Rheumatic Drugs. They also have leading brands in five therapeutic areas, with three branded formulations being ranked among Top 300 Indian brands by ORG-IMS. The existing system at IPCA did not facilitate PRI or GSM trunks. Legacy system of CO lines

60 SME CHANNELS OCTOBER 2019

resulted in heavy wiring cost as well as limited scalability. As IPCA laboratories were looking to expand soon, they required a solution which can accommodate newest technologies such as Digital and IP phones. Furthermore, technical support response from their existing vendor was poor and hence, one of their primary requirements was prompt technical support.

Matrix solved these challenges by providing 700 analog extensions and five GSM trunks. With Matrix LENX, IPCA laboratories could scale up their communication network whenever required. The solution offered has the capability of accommodating analog, digital as well as IP desk phones, making it a future proof solution.

IPCA laboratories leased analog ports, GSM

• • • • •

Reduced Capital Expenditure with PBX on lease Reduced Call Cost with GSM Trunk Quick Maintenance and Services Future Proof System with IP Technology Database management of all employee Scalable Solution

Trunk cards, SIM cards and ISDN PRI Line from BSNL on monthly basis, this reduced their capital expenditure. Moreover, one of Matrix major strength is its prompt and 24X7 technical support, Matrix along with its VAD in Ratlam ensured complete presales and post-sales support on this project.

PRODUCT REVIEW

ALARIS E1035

SCANNER

BY SANJAY MOHAPATRA sanjay@smechannels.com

A

LARIS E1035 Scanner is one of the latest additions to the smart scanners Alaris family. A lot of trade people were talking about the efficiency of the scanner but as they say the proof of the pudding is in the eating. Therefore, we wanted to test the scanner and check its true efficiency.

From the outset - with its box packing, the scanner gives an impression of being small in its footprint, which is true. It does not occupy much of the table space, however, with the full extension of its input and output tray easily accommodates the papers of all sizes - below legal paper till your credit cards. If it is not in operation you can push back all the extensions and keep it in a corner.

This machine is absolutely user friendly… just plug into the power point and input documents, it stars firing. The tiny LED indicator along with buttons for operation are good enough for consistent scanning. As the name suggests E1035, the scanner is a 35-ppm machine, which is good enough for a small or medium size company. The good thing about the scanner is that it is quite rugged as it can take 4000 pages per day as per the user manual, however an organization does this much of volume per day, unless a large digitization project is taking place.

So, when we opened up and started scanning documents, we tried various types of documents including A4 normal documents, A4 handwritten

documents, documents in transparent papers, colour documents, ID cards, visiting cards, credit cards, etc. in the first attempt we could not get good results but in the second attempt with some twigging in the software, the output was amazing. The software called Perfect Page Technology which may be a patented technology of this scanner really optimizes the image quality. On top of it, you can save scanned documents in various image formats in various source connected to the network and send mails to various mailboxes.

You can customize the software or mail messaging activities either from your laptop or from the display, depending upon your convincing. But I will suggest use the bigger display (your laptop), which I used for my convenience.

With this scanner the digital document is much better as it can capture the smallest details accurately by filtering out streaks.

Apart from the PPM and capacity, the feeder tray can take upto 80 sheets of 80 g/m2 paper and can handle small documents such as A8, ID cards, embossed hard cards and insurance cards. As per the manual, the paper input is 27- 200 g/m2 paper; ID thickness up to 1.4 mm. Alaris E 1035’s intelligent exception handling maximizes process efficiency with accurate capture at the point of customer interaction.

Alaris E 1035’s intelligent software determines if the scanner can detect patch sheets. If it cannot,

it’s processed in the software. When the software encounters a feature patch sheet, it switches to the appropriate job; scanner profile setup and then continues scanning. It can automatically optimize barcode processing to provide the fastest, most accurate results. Its powerful OCR allows you to use the cursor to box in a piece of information, and that data automatically populates the corresponding index field so you don’t have to key it in manually. The scanner is very scalable and simple to use. A solution built around Alaris Capture Pro can grow with your business needs. It has flexible licensing options and can support over 200 scanners from Alaris and other popular vendors. It has an easy distributed deployment and management with network edition and is available as a 1-year subscription in addition to existing perpetual licensing options.

It can easily remove sensitive information (i.e.

Social Security Number, Credit Card Number).

It supports automatic search and redact feature while scanning and viewing documents and the Operator can accept or reject redaction while using it.

Final Words Areas of use: All small Medium Organization.

Price: On Request Stars:

SME CHANNELS 61 OCTOBER 2019

PRODUCT

NETGEAR

NETGEAR PRO-AV DESIGN CENTER MATRIX

MATRIX PARIS AT MEETING SERVER COMMUNICATION NEEDS OF MODERN ENTERPRISES INCLUDE connecting people located at different places considering traveling costs and time. Matrix PARISAT Meeting Server sets a new benchmark by offering enhanced video and voice capabilities. The enterprise meeting solution meets communication needs of modern enterprises through its HD conferencing capabilities and larger audio meetings. Matrix PARISAT Meeting Server empowers organizations for the faster decision-making process and creates enhanced customer experience. This hardware independent architecture provides deployment flexibility and lowers TCO. Key Features: • HD Video Conference • Lecture Mode • Audio Conference - 100 Participants • Customized IVR Profiles • Voice Activity Detection • Open SIP Support • Adaptive Bitrate • Screen Sharing • Multiple Endpoints • H.264+ Video Compression • Intuitive and Web based GUI • Server based Architecture n Price: On Request, Warranty: On request, Email: inquiry@ matrixcomsec.com, +91 0265 2630555/329

NETGEAR BROUGHT A NEW ENGINEERING support center for professional audio video (Pro-AV) integrators deploying AV solutions which utilize IP networking. This new service to AV installers, consultants, manufacturers and resellers is positioned to streamline audio visual solutions over IP and eliminate the complexity of AV deployments.

This dedicated Pro AV Engineering Services team of experts has been conceived in the company’s efforts to empower those who are conducting installations and designing projects with free network design assistance, training and installation support. From pre-sales and post-sales support to technical training, to white papers and best practices, these services are positioned to help educate tech managers and integrators to become masters of AV deployments which require IP networking.

NETGEAR has reshaped the organization to address the specific needs of the AV industry and residential systems integrators. In order to streamline the adoption of AV over IP and to ensure the successful transition from legacy matrix switching to AV over Ethernet, these residential and business integrators depend on a solid partner to guide the way. NETGEAR is determined to be this partner. This new structure for NETGEAR is essentially a design center with a number of the company’s top networking professionals who are accomplished at documenting, drawing, and producing AV architectures. n Price: On Request, Warranty: On request, Contact: www. netgear.com

PRINTRONIX

PRINTRONIX AUTO ID ODV-2D BARCODE PRINTER PRINTRONIX BRINGS ITS POPULAR ODV-2D PRINTER/BARCODE Verification solution with three major upgrades: Combining Verification and Validation: The ODV-2D is the only product available that can verify and validate barcodes as they are printed. For added accuracy, data printed on the label is validated to match the data sent from the host and the barcode image is verified based on ISO standards.

Field Kit: Printronix is now offering a Field Kit that allows companies to transform their existing T8000 printers into an ODV-2D solution. The ODV-2D prints labels, validates and verifies the content, overstrikes labels with rejected barcodes and reprints new labels.

New Reporting Options: Printronix has expanded its compatibility with third-party applications to capture ODV grading reports, enabling a full closed-loop barcode printing solution. n For pricing and availability contact: apac_sales@printronixautoid.com

62 SME CHANNELS OCTOBER 2019

RNI NO: DEL ENG/ 2010/ 31962 Postal Reg. No.: DL-SW-1/4145/16-18 Licensed to Post without pre-payment U(SW)/19/2017-18

Date of Publication: 13 of Every Month Date of Posting: 15 & 16 of Every Month