Logistics and Maritime MSc Programmes Handbook

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

School of Management and Languages MSc Logistics & Supply Chain Management MSc Maritime Logistics & Supply Chain Management Programmes Handbook 2010-2011 1

SUMMARY OF KEY INFORMATION ....................................... IV

2

WELCOME AND INTRODUCTION............................................ 1

3

GENERAL INFORMATION ABOUT THE SCHOOL ................. 2

4

KEY STAFF AND OFFICE LOCATIONS................................. 12

5

PROGRAMME OVERVIEW ..................................................... 14

6

PROGRAMME STRUCTURE AND DELIVERY ....................... 16

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

PART A: SCHOOL INFORMATION 1

Summary of Key Information

Key Contacts Programme Director

Dr Dong-Wook Song

D.Song@hw.ac.uk

School Postgraduate Office Postgraduate Secretaries

Roseanna Barnes-Brett Leila Daher

R.Barnes-Brett@hw.ac.uk L.Daher@hw.ac.uk

School Administrative Officer (Postgraduate)

Stephanie Ashby

S.A.Ashby@hw.ac.uk

Postgraduate Secretary (Registry)

Jessica Forbes

J.Forbes@hw.ac.uk

Key Office Locations School Postgraduate Office Esmée Fairbairn Building School of Management and Languages Heriot-Watt University Edinburgh, EH14 4AS

School Office, Room 1.23 Mary Burton Building School of Management and Languages Heriot-Watt University Edinburgh, EH14 4AS

Tel: 0131 451 3284 Fax: 0131 451 8336 Email: pgenquiries@sml.hw.ac.uk

Tel: Fax:

0131 451 3863 0131 451 3296

Key Dates in Academic Year 2010 - 2011 Postgraduate Enrolment

Tuesday 7th September 2010

Semester 1 teaching starts September Edinburgh Holiday Semester 1 teaching finishes Semester 1 assessment

Monday 13th September 2010 Monday 20th September 2010 Friday 3rd December 2010 Monday 6th December – Friday 17th December 2010

Christmas Break

Monday 20th December 2010 – Friday 7th January 2011

Semester 2 teaching starts Semester 2 teaching finishes

Monday 10th January 2011 Friday 1st April 2011

Easter Break

Monday 4th April – 22nd April 2011

Semester 2 assessment Postgraduate Re-sit exams Graduation

Monday 25th April – Friday 20th May 2011 Monday 6th June – Friday 10th June 2011 November 2011 (To be confirmed by Registry)

School Postgraduate Website: http://www.sml.hw.ac.uk/postgraduate

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

2

Welcome and Introduction

2.1

Welcome from the University Principal I am delighted to welcome you as a student of Heriot-Watt University. Heriot-Watt University has a well earned reputation as Scotland's most international and outward-looking University. With three campuses in Scotland (attended by a high percentage of students from across the world), our new Campus in Dubai, and Learning Partner institutions across the world, we have a vibrant and diverse learning culture which is unique and unmatched by other universities in the United Kingdom. We are keen to give our students the opportunity to develop an international dimension to their studies which will enhance their opportunities for future growth. Students at all our campus locations are an important part of our global community and I very much hope you enjoy your time with us. Professor Steve Chapman University Principal

2.2

Welcome from the Head of School Welcome to the School of Management and Languages. I speak for all members of staff within the School in congratulating you on your efforts so far in reaching this stage of your academic career. We will all endeavour to make your stay with us as interesting, challenging, enjoyable and rewarding as we possibly can. The School of Management and Languages has an international reputation as a major centre of research and is well networked with industry and government both within the UK and internationally. Students graduating in previous years of the programme have taken up various posts with an impressive list of companies and non-profit organisations. We hope that you will be joining them in pursuing such a career after successful completion of your programme. Our aim is to provide you with a suitable environment and innovative approach to learning the technical and analytical skills of a range of complex and challenging subjects as well as providing the opportunity and support to develop transferable skills, such as presentation skills, report writing and problem solving. I hope you fulfil your personal goals and objectives during your stay with us and that my colleagues and I are successful in achieving our aim. Professor Gillian Hogg Head of School

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

2.3

Welcome from the Programme Director Welcome to the MSc in Logistics and Supply Chain Management, and MSc in Maritime Logistics and Supply Chain Management Disciplines. The Logistics Research Centre in the School of Management and Languages has an international reputation as a major centre of research in logistics and enjoys extensive links with academia, industry and government within the UK and internationally. Introduced in 1997, the MSc in Logistics and Supply Chain Management programme has grown to become one of the leading logistics programmes in Europe, recognising that logistics and supply chain management are core specialisms at Heriot-Watt University. Last year we are pleased to see the launch of our Maritime Logistics and Supply Chain Management programme as a sister and complementary programme. We have a full programme of courses, site visits, guest speakers and social events that will provide a rich and fulfilling experience for you over the academic year. Students graduating in previous years have taken up logistics management posts with an impressive list of companies including DHL, Diageo, BP Chemicals, IKEA, Coca-Cola, Proctor and Gamble, Unilever, Maersk and Rolls Royce. It is my sincere wish that you are as successful as our previous students and that you will join them in pursuing a career in logistics and supply chain management. My colleagues and I are dedicated to helping you achieve your aims and we invite you to participate in all that the University, Edinburgh and Scotland has to offer. Dr Dong-Wook Song Programme Director

3

General Information about the School

3.1

School Overview The School of Management and Languages has over 2000 full-time students, and over 100 members of academic staff. The School operates from the Edinburgh campus, with bases at both the Scottish Borders Campus in Galashiels, and the Dubai campus. We offer a diverse portfolio of courses across a broad range of subjects at both undergraduate and postgraduate level. Within the School there are three departments: 1. Accountancy, Economics, and Finance 2. Languages and Intercultural Studies 3. Business Management

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

3.2

School Staff Contact details for all School of Management and Languages staff can be found in Appendix B at the end of this handbook. Staff details may also be viewed online at www.sml.hw.ac.uk/sml/staffprofiles

3.2.1

3.3

Office Hours for Academic Staff Most academic staff set aside certain hours each week when students may visit them in their offices without appointment. “Office hours” are normally displayed on the lecturer’s door or noticeboard. Alternatively, students may make an appointment to see a member of staff at another mutually convenient time.

School Buildings Campus maps showing the location of academic buildings and student residences are available from University Main Reception, or online at www.hw.ac.uk/maps/detailed-campus-map.pdf The School of Management and Languages is located across three main buildings at the western edge of the campus next to the University Library: Esmée Fairbairn Research Centre Esmée Fairbairn is home to the School Postgraduate Office, the School Research Office, and also many of the staff involved in postgraduate teaching and administration. The building also houses a new computer study area for postgraduate and final year undergraduate students with 15 PCs, a wi-fi area and self-study space. During peak periods of the academic year (e.g. exam and re-sit periods) a booking service may be in operation. The building is open to students from 9.00am to 5.00pm daily from Monday to Friday. There is no access on weekends. Building abbreviation: EF Henry Prais Building Henry Prais is home to the Department of Languages and Intercultural Studies. There is a PC lab in 1.20 and a self-study Language laboratory in 1.17. The building is open to students from 8.30am to 5.30pm daily from Monday to Friday; between 5.30pm and 11.00pm entry is obtained via the digital lock. On Saturdays and Sundays entry is via the digital lock, which allows access from 8.30am to 11.00pm. The code for the digital lock is given to students by the LINCS Departmental Office and should in no circumstance be divulged to anyone else. Any student using the building after 5.30pm or at weekends must sign the out-of-hours book in the entrance hall; this requirement also extends to those already in the building at 5.30pm. Building abbreviation:

HP

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

Mary Burton Building Mary Burton is home to the Departments of Accountancy, Economics & Finance; and Management. Academic staff in these departments have their offices here. The School Office (MB 1.23) and the School Undergraduate Office (MB 1.27) are also located in Mary Burton. A new postgraduate computer lab opened in Mary Burton in September 2009. The lab is located in G.10 and is used for postgraduate teaching. It is also available for postgraduate student self-study. The lab gives access to a range of leading specialist logistics software packages as well the standard Microsoft Office Professional suite of programmes. Access to this lab is by keypad. The code can be obtained from the Postgraduate Office. In addition there are a further two PC labs on the ground floor, located in G.22 and G.51. Any student experiencing computer problems in the lab should email ithelp@hw.ac.uk . When reporting any problems please include your full name and PC username. The Mary Burton building is open 8.00am – 10.00pm daily from Monday to Friday, and 10.00am – 5.00pm on weekends. During vacation periods opening hours may differ. Building abbreviation:

MB

Postgraduate Centre A new purpose built postgraduate centre was opened in May 2009 for use by all of the campus 1,500 postgraduate students. The state of the art building is located to the north of the campus on Second Gait of Boundary Road North. The Centre will be used by a number of School of Management and Languages postgraduate programmes for lectures, tutorials, research meetings and presentations. As well as teaching rooms the centre has a café on the ground floor and a student social and working space on the top floor for the exclusive use by post graduate students. The building has no computing labs but has wi-fi coverage throughout. Outside normal working hours entrance to the top floor student social and working area is by a security entry card system. A small charge is made for the entry cards (currently £5). To obtain a card please enquire at the PG Centre Office (just inside the main entrance) or contact the PG Centre Manager, Mr David Herrera (D.Herrera@hw.ac.uk). Building abbreviation:

PG

PC Labs There are a number of PC labs across the Heriot-Watt campus. A map indicating the locations of these labs can be found here: http://www.hw.ac.uk/it/Guide_to_Services/pclablocations.html

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

3.4

Communications 3.4.1

Contact Details It is essential that the School and the University are kept informed of any changes to students’ contact details, particularly term-time and home addresses. It is the responsibility of the student to notify the School Postgraduate Office as soon as a change occurs. Change of Address forms are available from the Postgraduate Office. Completed forms must be returned to the Postgraduate Office for processing. Please note that it is particularly important to ensure address details are kept up to date.

3.4.2

E-mail New students will be issued with instructions on how to set up their email account during enrolment. Returning students will have continued access to their e-mail. Please note that students’ Heriot-Watt e-mail addresses are used by academic and administrative staff to send important information throughout the year. Students must either check their HW e-mail regularly, or redirect it to the e-mail account they wish to access it from. More information regarding Heriot-Watt’s I.T. facilities and regulations can be found in Part B: 10.5

3.4.3

Postgraduate Noticeboard The Postgraduate Noticeboard is located at the main entrance to Esmée Fairbairn Building, just by the School Postgraduate Office. Notices relating to classes (including timetables), tutorials, assessment, careers guidance, job opportunities, University clubs and societies, as well as social events are posted on the board. Students should ensure they check the noticeboard regularly.

3.4.4

Social Events A number of postgraduate social events are held throughout the year. The School Postgraduate Social Night will be held on Tuesday 21st September at City Night Club which is located in Edinburgh city centre. This is the first our social event and is always a great night to meet other

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

postgraduate students. Tickets are available from Postgraduate Office at ÂŁ5.00, which includes a buffet.

the

School

The annual Inter-Masters Challenge will be held on Wednesday 20th October. This is an opportunity for you to be part of a team representing your programme in an organised quiz to win the prestigious Inter-Masters Challenge Trophy. The highlight of the social calendar is the SML Postgraduate Burns Supper, which usually takes place in late January or early February. This is an opportunity to celebrate the works of the Robert Burns, eat haggis and experience a real Scottish Ceilidh. This event is not to be missed, but be aware that tickets sell out fast. Further social event details will be announces over the year. 3.4.5

Mitigating Circumstances Policy In the course of the academic year many students will experience illness, personal problems, or unexpected events. The School will support students as fully as it can but, in order to do so, we must be aware of the circumstances students find themselves in. All students are therefore required to keep their Programme Director and mentor informed of any circumstances which may adversely affect their attendance or their performance in programme-related activities. In addition, students are encouraged to submit evidence of mitigating circumstances to the School as and when appropriate so that an official record can be kept. This should be done using a ‘Postgraduate Mitigating Circumstances form’, which can be obtained from the Postgraduate Office, accompanied by any supporting documentation (medical certificates, etc.). This form is also available online at: http://www.sml.hw.ac.uk/postgraduate/policy.html All forms and supporting documentation should be submitted to Jessica Forbes, room EF13 J.Forbes@hw.ac.uk. All information and supporting documentation submitted by students will be treated in the strictest confidence. The normal procedure is that this evidence will be considered by the Postgraduate Mitigating Circumstances Committee in May following the Semester 2 exam diet with a view to making recommendations to the MSc Progression Board (e.g. regarding late submission penalties, opportunities for resits, etc.). Please also see section 6.4.1. All evidence to be considered by the Mitigating Circumstances Committee must be submitted by students no later than one week after the date of their last exam. This applies to both the Semester 1 exam diet and the Semester 2 exam diet.

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

3.5

Mentoring

The School operates a mentoring policy for all registered postgraduate students. 3.5.1 Aims and Objectives Aims: To assign each postgraduate student entering the School of Management and Languages (the mentee) to a member of academic staff in the School of Management and Languages (the mentor) who can be consulted on all aspects of the University and who will provide a mechanism whereby the progress of each postgraduate student in the School of Management and Languages is monitored and remedial action taken where appropriate. Objectives: The mentees can expect that mentors will: 1. Normally provide the first point of contact when advice is required, whether of an academic or non-academic nature. 2. Be able to direct mentees to other sources of information and advice that are available centrally within the University. 3. Monitor each mentee’s academic progress. 4. Counsel mentees who fail a programme and where possible ascertain the reasons for the failure. 5. Have an overview of the whole of each mentee’s University career and should be in a position to provide background information to other members of the University and to Examination Boards. 6. Give advice to the students where appropriate or required to their Personal Development Plan. The aims of this plan are: a) to provide opportunities for the development of student self-confidence in identifying their own competence and the transferability of the skills they have developed; and b) to provide opportunities for the development of guidance and information systems which enable students to monitor and record their own progress. 3.5.2 Formal and Informal Meetings Formal meetings All mentees will meet with their mentors formally: Full time postgraduate students Semester 1: lectures Semester 2:

Weeks 2 to 3 following induction and programme introductory Weeks 2 to 3 following receipt of Semester 1 assessment

Informal meetings All mentees will have the opportunity to meet with their mentors/ programme directors informally at other times by appointment.

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

3.5.3 Procedures 1. All students entering the School of Management and Languages will be assigned to a mentor by the Programme Director. For some programmes the Programme Director will act as the mentor. 2. The Programme Directors will be responsible for informing postgraduate students who their mentor is. 3. The Programme Directors will inform mentees of the timing of meetings with mentors. 4. Mentors will be responsible for informing the Programme Director when a mentee fails to attend a formal meeting. 5. At each meeting, formal or informal, a record of the meeting will be made by the mentor and a copy of the record will be forwarded to the School of Management and Languages Postgraduate Office for inclusion in student records. Confidential information should not be included in the record of the meeting. 3.5.4 Duties of Mentors Mentors will be responsible for: 1. Organising an appointments system for formal meetings with mentees. 2. Taking a caring interest in their mentees. 3. Offering advice or directing mentees to support services better able to provide advice, on all aspects of the student’s life at the University. 4. Offering advice to mentees regarding their Personal Development Plan. 5. Monitoring the progress of each mentee, counselling any mentee who has failed a programme, where possible ascertaining the reasons for the failure, taking appropriate follow-up action. 6. Making arrangements to see mentees informally when necessary. 7. Completing a record of formal and informal meetings with their mentees. A copy of the record should be forwarded to the School of Management and Languages Postgraduate Office. 3.5.5 Duties of Mentees All mentees should: 1. Make an appointment and attend formal meetings with their mentor at the agreed time. 2. Keep their mentor informed of any changes in their circumstances which may affect their academic progress. 3. Inform their mentor of any approved changes to their programme of study. 3.5.6 Duties of Programme Directors Programme Directors will be responsible for: 1. Where required allocating all mentees to their mentor, informing mentors and mentees and keeping an up to date record.

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

3.5.7 Monitoring of the Mentor Scheme The School Director of Learning and Teaching will be responsible for monitoring the mentor scheme and for reporting to the University Postgraduate Studies Committee on the operation of the scheme.

3.6 3.6.1

Student Feedback Postgraduate Student-Staff Committee The School of Management and Languages Postgraduate Student–Staff Committee is a consultative body of student and staff representatives. It may discuss any matters that it considers relevant to the running of postgraduate degree programmes in the School, such as curricula, teaching and assessment methods. It is intended to provide a forum in which meaningful contributions can be made by students and staff alike. It is not competent, however, to deal with matters concerning individual students or members of staff, such as disciplinary matters, assessments, or appointments. The committee normally meets 1-2 times per semester. It is convened by the Director of Postgraduate Disciplines and has as its membership all MSc programme directors, relevant School administrators, and a student representative for each MSc programme. Elections are held at the start of Semester 1 to appoint class representatives. For further information on the Postgraduate Student-Staff Committee, see http://www.sml.hw.ac.uk/postgraduate/studentstaff

3.6.2

3.7

Course Evaluation At the end of each course you take you will be asked to complete a course evaluation questionnaire. Your views are important to us and the information gathered from these questionnaires is analysed by the School and the resulting information is then fed into the annual review of each MSc programme.

Academic Concerns The School of Management and Languages endeavours to foster good working relationships between students and staff. We recognise that during their course of study students may have concerns regarding your course or programme. Within the School there is an agreed procedure for raising these matters so that they can be dealt with quickly and efficiently (see Figure 1 opposite).

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

Figure 1 Process for Raising an Academic Concern

Step 1

Raise concerns directly with the member of teaching staff concerned or Class Representative. If matter is unresolved

Step 2

Discuss concerns with course co-ordinator or mentor.

If matter is unresolved Step 3

Discuss concerns with Programme Director. If matter is unresolved Approach senior staff in this order:

Step 4

1. Director of Postgraduate Teaching Programme 2. Head of Department 3. Head of School If matter is unresolved

Step 5

Inform HWUSA of your concerns

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

Step 1 Students should first raise their concerns directly with the member of teaching staff concerned (this may be a class teacher, tutor or lecturer). Students should not worry about raising any concern but, if a student feels uneasy doing this, they can contact their class representative who can raise the matter on their behalf. Step 2 If the matter is not resolved, the next step is for students to discuss their concerns with their mentor and, if they have not already done so, with the course co-ordinator (see Part A, section 6 of this handbook for course coordinator details). Step 3 If the matter remains unresolved, students should approach their Programme Director. Students should also inform their class representative if they have not already done so. Class representatives are members of the Postgraduate Student-Staff Liaison committee (PGSSLC). The members of this committee work to resolve any matter that it considers relevant to the running of the postgraduate degree programmes in the School of Management and Languages, such as curricula, teaching and assessment methods. Committee members are able to bring student concerns to the attention of senior staff on your behalf. Please note, however, the committee does not consider individual cases, including individual appeals of assessment grades. Step 4 If the matter remains unresolved, students are able to approach senior staff directly in the order given in Figure 1. Step 5 If a student still feels that the matter is unresolved, they are able to raise their concerns through HWUSA. There is a sabbatical officer offering full time representation for Education and Welfare matters and they can be e-mailed at vpew@hwusa.org. Please note that HWUSA will ask students if they have raised their concerns through the established procedures before they address any issues.

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4

Key staff and office locations

4.1

Programme Director Dr Dong-Wook Song Esmée Fairbairn Building: EF 28 School of Management and Languages Heriot-Watt University Edinburgh, EH14 4AS Tel: +44(0) 131 451 8206 Fax: +44(0)131 451 8336 E-mail: D.Song@hw.ac.uk

4.2

Teaching Staff for MSc in Logistics and Supply Chain Management & MSc in Maritime Logistics and Supply Chain Management ● Professor Alan McKinnon Room EF 27 0131 451 3850 A.C.McKinnon@hw.ac.uk

Director of Logistics Research Centre

● ● ● ●

Logistics & Supply Chain Strategy Design & Operation of Logistics Systems Green Logistics Freight Transport Logistics & Supply Chain Strategy Design & Operation of Logistics Systems

Professor David Grant Room EF 23 0131 451 3487 D.B.Grant@hw.ac.uk

Professor of Logistics

Professor Neil Towers Room EF 22 0131 451 4069 N.Towers@hw.ac.uk

Professor of Supply Chain Management

Inventory & Operations Management

Dr Dong-Wook Song Room EF 28 0131 451 8206 D.Song@hw.ac.uk

Programme Director, Reader in Logistics

● ● ● ●

Maritime Logistics Maritime Business & Economics Freight Transport Dissertation Co-ordinator

Logistics & Supply Chain Strategy Inventory & Operations Management Supply Chain Improvement & Control

Dr Christine Rutherford Room EF 29 0131 451 3883 C.Rutherford@hw.ac.uk

Senior Teaching Fellow in Logistics

Dr Maja Piecyk Room EF 30 0131 451 3305 M.Piecyk@hw.ac.uk

Lecturer in Logistics

● ●

Freight Transport Green Logistics

Professor Tom Chadwick T.Chadwick@hw.ac.uk

Part-time Lecturer (off-campus)

Global Purchasing and Supply

● ●

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

4.3

SML Postgraduate Administration Team Postgraduate Role

Location

Personnel

E-mail

Postgraduate Secretary (SML Postgraduate Office)

EF 11

Roseanna Barnes-Brett Leila Daher

R.Barnes-Brett@hw.ac.uk L.Daher@hw.ac.uk

Postgraduate Secretary (Registry)

EF 13

Jessica Forbes

J.Forbes@hw.ac.uk

School Postgraduate Administrator (Postgraduate)

EF 12

Stephanie Ashby

S.A.Ashby@hw.ac.uk

The School Postgraduate Office is located immediately on the left as you enter the Esmée Fairbairn Building in Room EF 11. Postgraduate Secretaries Roseanna Barnes-Brett and Leila Daher are located within the Postgraduate Office and assist with any student’s initial enquiries. The Postgraduate Office is responsible for: • • • •

Certification Letters Change of Programme Change of Address Transcripts (issuing of)

Contact: Tel: Fax: E-mail:

+44(0) 131 451 3284 +44(0) 131 451 8336 pgenquiries@sml.hw.ac.uk

Opening Hours: The Postgraduate Office is open 9.00am – 12.30pm and 2.00 – 4.30pm. Stephanie Ashby is the School Postgraduate Administrator. She is responsible for postgraduate matters not listed above. Her contact details are: EF 12: Esmée Fairbairn Building Tel: +44(0) 131 451 3285 E-mail: s.a.ashby@hw.ac.uk Jessica Forbes is the Postgraduate Secretary for matters related to the Registry. Her contact details are: EF 13: Esmée Fairbairn Building Tel: +44(0) 131 451 4202 E-mail: J.Forbes@hw.ac.uk Further staff details can be found in Part B: Appendix B of this handbook.

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

5

Programme Overview Heriot-Watt University reserves the right to update materials from time to time and will ensure that advance notification concerning changes to materials is provided to students on the relevant section of the University website. It is the responsibility of students to check the website, particularly if they are returning to studies after a period during which their studies have been in abeyance.

5.1

Programme Handbook This programme handbook is for your reference and should provide the information you require. Please read the handbook carefully prior to the start of the programme. Should you have any queries which are not answered here, please contact the School Postgraduate Office who will be able to help. The rules and regulations governing the MSc in Logistics and Supply Chain Management and the MSc in Maritime Logistics and Supply Chain Management are set out and should be read thoroughly. Should any amendments be necessary, you will be notified as soon as possible.

5.2

Programme Aims and Objectives The aims of the programme are to provide able students already holding a good first degree from any discipline with: • • • • • •

broadly-based introduction to logistics management; an awareness of the integrated role of logistics in organisations; the skills necessary to manage logistical and supply chain processes; access to current practice as presented by leading practitioners; an awareness of the inter-relationship between logistics and the environment; insights into future trends in logistics and the supply chain.

After successfully completing the programme a student should be able to: • • • • • •

5.3

understand and apply the processes which define logistics and supply chain management; make and evaluate strategic and tactical decisions; employ a range of analytical techniques to solve logistical problems; communicate theory, concepts and practice effectively; understand how to add value within an organisation; interact with managers of related business functions.

Programme Accreditation The Chartered Institute of Logistics and Transport (UK) and the Chartered Institute of Purchasing and Supply (CIPS) have provided accreditation for the MSc in Logistics and Supply Chain Management Programme. The following sections highlight each institution. The Chartered Institute of Logistics and Transport (UK) (http://www.ciltuk.org.uk) 14


MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

The CILT (UK) is the main professional body for managers working the fields of logistics and transport and currently has around 23,000 members across the UK. The Scottish Branch of the Institute runs a programme of lectures and site visits for its members. The Institute also publishes a monthly magazine called Logistics and Transport Focus and organises conferences and seminars. You are invited to become a student member of the CILT (UK); as a full time student you qualify for membership at a discounted rate. Student members are also eligible to apply for the CILT (UK) MSc Student Scholarship. Copies of the membership application forms are available from the School Postgraduate Office.

The Chartered Institute of Purchasing & Supply (http://www.cips.org) The Chartered Institute of Purchasing & Supply (CIPS) is an international organisation, based in the UK, serving the purchasing and supply profession. Dedicated to promoting best practice, CIPS provides a wide range of services for the benefit of members and the wider business community. Student membership is free to students studying at Heriot-Watt.

5.4

Scholarships and Awards Scholarships The Scottish branch of the CILT usually offers a scholarship to a student on an MSc Logistics programme at a Scottish university. All applicants must be student members of CILT (UK). Details are available from the Programme Director. Awards Each year the Logistics Research Centre’s academic staff selects a student dissertation to be forwarded to the CILT (UK) for its annual MSc dissertation award. Dissertations from our students on the MSc in Logistics and Supply Chain Management Programme have won this award three times, and have been successfully short-listed several times. The award winner receives a certificate and a £500 cash prize. Other organisations, such as ELUPEG (European Logistics Users Providers and Enablers Group) also sponsor awards.

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010-2011

6

Programme Structure and Delivery

6.1

Programme Structure Full details of the programme structure and award requirements for the MSc Logistics and Supply Chain Management and the MSc in Maritime Logistics and Supply Chain Management are shown on the following pages. This programme structure document is also available online at: http://www.sml.hw.ac.uk/postgraduate/courseinfo. Please note that this document may subject to change over the course of the academic year. You will be notified of any such changes as appropriate.

Semester 1 All students take the following four mandatory courses C11LS1 C11GB1 C11FT1 C11IP1

Logistics and Supply Chain Strategy Global Purchasing and Supply Freight Transport Inventory and Operations Management

Semester 2 MSc Logistics and Supply Chain Management Students take the following two mandatory courses: C11DO2 C11DC2

Design Operation and Logistics Systems Distribution Centre Management and Design

Students then take either Option A or Option B as shown below: Option A: One from: C11MO2 C11MU2

AND Maritime Logistics Maritime Business & Economics

One from: C11GL2 C11SC2

Green Logistics Supply Chain Improve & Control

Option B: C11GL2 C11SC2

Green Logistics Supply Chain Improvement and Control

MSc Maritime Logistics and Supply Chain Management Students take the following four mandatory courses: C11DO2 C11DC2 C11MU2 C11MO2

Design Operation and Logistics Systems Distribution Centre Management and Design Maritime Business and Economics Maritime Logistics 16


Form 18

Heriot-Watt University – Graduate/Postgraduate Course Structure and Course Notes Template (RAY)

1. Course Codes C1A7-LSC/C1A5-LSC/C1A0-LSC

2. Course Title Logistics & Supply Chain Management

6. Course Accredited by The Chartered Institute of Logistics & Transport (UK) The Chartered Institute of Purchasing and Supply

3. School/Institute Management and Languages

4. Type Specialist Departmental

7. QAA Subject Benchmarking Group(s) Business and Management

5. Awards MSc, PG Dip, PG Cert

8. Date of Production/Revision January 2009

10. Arrangement of Courses 9. Composition Semester 1 Course Code & Title

Semester 2 Effort Hours

PG Diploma: 8 courses

PG Certificate 4 courses

Course Code & Title

Semester 3 Effort Hours

Mandatory courses:

Mandatory courses:

MSc: 9 (including a dissertation)

11. Awards, Credits & Level

Mandatory and Optional Courses

C11FT1 Freight Transport

150

C11GB1 Global Purchasing & Supply

150

C11IP1 Inventory & Operations Management

150

C11LS1 Logistics & Supply Chain Strategy

150

Course Code & Title

Effort Hours

Mandatory courses:

C11DO2 Design and Operation of Logistics Systems

150

C11DC2 Distribution Centre Design and Management

150

Option A: 150 150

150 150

Option B: C11GL2 Green Logistics

150

C11SC2 Supply Chain Improvement and Control

17

600

MSc requires 180 Scottish Credit and Qualification Framework credits.

PG Dip requires 120 Scottish Credit and Qualification Framework credits

Optional courses: choose A or B

One from: Maritime Logistics (C11MO2) Maritime Business & Economics (C11MU2) AND One from Green Logistics (C11GL2) Supply Chain Improvement and Control (C11SC2)

C11LG Logistics Dissertation and Business Research Methods

150

PG Cert requires 60 Scottish Credit and Qualification Framework credits


Form 18

Heriot-Watt University – Graduate/Postgraduate Course Structure and Course Notes Template (RAY)

1. Course Codes C1A7-LSC/C1A5-LSC/C1A0-LSC

2. Course Title Logistics & Supply Chain Management

6. Course Accredited by The Chartered Institute of Logistics & Transport (UK) The Chartered Institute of Purchasing and Supply 12. Mode and Location of Study Home Campus X

Other Campus

Collaborative Partner

Full-time X

3. School/Institute Management and Languages

7. QAA Subject Benchmarking Group(s) Business and Management

(specify) ……………………… Masters

14. Mode of Delivery Blended

X

Levels 7-10 (UG)

Standard Full-time Part-time 12 24

Full-time 24

Maximum Part-time 48

Diploma

9

21

21

45

Certificate

9

21

21

45

16. Collaborative/Approved Learning Partner Programme N/A

Mixed

Courses not at Level 11 (codes):

Programme Notes 1. Nominal Pass Mark/Grade

2. Summary of Assessment Methods

• • •

Masters: 50% average Grade C Diploma: 40% average grade D Certificate: 40% average grade D

8. Date of Production/Revision January 2009

Independent

15. Level of Courses Level 11

5. Awards MSc, PG Dip, PG Cert

13. Duration of Study (months)

Part-time X

Approved Learning Partner

Conventional X

4. Type Specialist Departmental

27% coursework:

• •

18

40% examination: (Total 120 credits) 33% Dissertation (Total 60 credits)


Form 18

Heriot-Watt University – Graduate/Postgraduate Course Structure and Course Notes Template (RAY)

1. Course Codes C1A7-LSC/C1A5-LSC/C1A0-LSC

2. Course Title Logistics & Supply Chain Management

6. Course Accredited by The Chartered Institute of Logistics & Transport (UK) The Chartered Institute of Purchasing and Supply

3. School/Institute Management and Languages

4. Type Specialist Departmental

7. QAA Subject Benchmarking Group(s) Business and Management

5. Awards MSc, PG Dip, PG Cert

8. Date of Production/Revision January 2009

3. Re-assessment Opportunities At the discretion of the Exam Board students may be permitted the opportunity to resit up to a maximum of three courses from the eight taught courses in order to obtain the required overall average grade to permit progression to the Masters Dissertation or award of a Diploma or Certificate. Resits are not permitted where the overall average mark or grade (of >= 50%, Grade C) has been achieved. The Examination Board has discretion to select the required courses to be re-assessed in keeping with the Degree title. Where courses are assessed entirely by examination or by a combination of examination and coursework the resit will be by examination. For courses where assessment is based solely on coursework, a new assignment will be given. All resits have to achieve a pass at 50% or above for Masters and 40% or above for Diploma or Certificate. Resits will be taken in a PG resit diet which will be scheduled not less than one week after the programme Progression Board. The dissertation may, at the discretion of the Exam Board, be revised and resubmitted where a grade D is awarded (40% - 49%). The dissertation to be resubmitted by January 31st in the year following the first submission. Students will be provided with feedback on the deficiencies in their dissertation but will not receive additional academic supervisory support. The re-submitted dissertation will be required to achieve a grade C or mark of 50% with a maximum grade of C or mark of 55% being awarded. 3. Award Criteria • • •

Master (Distinction): Master:

Number of Course Passes 9

Overall Mark/Grade >= 70%,Grade A

Basis of Overall Mark/Grade

9

>= 50%, Grade C

Average of course marks at first assessments

8

>= 70%, Grade A

Diploma (Distinction): Diploma:

8

>=40%, Grade D

Certificate:

4

>=40%, Grade D

Other Requirements At least 6 courses at >=60%, (Grade B). No course with grade D,E or F At least 6 courses at >=50%, (Grade C). No course with grade F At least 6 courses at >=60%, (Grade B). No course with grade E or F At least 6 courses at >=40%, (Grade D). No course with grade F At least 4 courses, Degree subject specific at >=40%, (Grade D)

5. Course Choice/Dissertation The programme provides students with a range of learning opportunities to facilitate the return to university study within higher education in the British system, informed by recent developments in research, and designed to encourage the development of professional, transferable skills, and the development of managerial and professional careers upon graduation. Mandatory courses in the programme ensure that students develop the key skills and knowledge appropriate to this level of study, while the range of options, including the dissertation, provides flexibility for students, allowing them to pursue particular interests. The programme has a strong international flavour, resulting

19


Form 18 1. Course Codes C1A7-LSC/C1A5-LSC/C1A0-LSC

Heriot-Watt University – Graduate/Postgraduate Course Structure and Course Notes Template (RAY) 2. Course Title Logistics & Supply Chain Management

6. Course Accredited by The Chartered Institute of Logistics & Transport (UK) The Chartered Institute of Purchasing and Supply

3. School/Institute Management and Languages

7. QAA Subject Benchmarking Group(s) Business and Management

4. Type Specialist Departmental

5. Awards MSc, PG Dip, PG Cert

8. Date of Production/Revision January 2009

from international recruitment, consistent with the School’s expectations that graduates will typically develop footloose careers. On entry into this programme of study, particular attention is paid to the development of scholarship skills, introducing professional development and employability as personal objectives, and encouraging the practice of reflective learning. In the first two semesters of study, students register for a total of seven courses, six of which are compulsory. To progress to the dissertation component of the Master of Science Degree, students must achieve an average of 50% (grade C) in the seven taught courses, with no F grades. For the award of the degree of Master of Science, students must also obtain an average of 50% across all courses plus the dissertation. Students obtaining 60 Scottish Credit and Qualification Framework credits from completing four courses with an average mark of at least 40% are eligible for the award of a Postgraduate Certificate. Students obtaining 120 Scottish Credit and Qualification Framework credits from completing seven courses with an average mark of at least 40% are eligible for the award of a Postgraduate Diploma. Students failing to obtain a grade D in initial course assessments are permitted one further opportunity for reassessment for a maximum of three courses. Any student failing to obtain at least a grade D following re-assessment in the course or whose average mark across the seven taught courses from the first assessment opportunity is less than 50% cannot proceed to the dissertation stage of the Master of Science, but may be awarded a postgraduate certificate or postgraduate diploma as an exit qualification. As part of the School’s mentoring programme, students who are unable to complete a programme of study will be given appropriate advice.

6. Additional Information

20


Form 18

Heriot-Watt University – Graduate/Postgraduate Course Structure and Course Notes Template (RAY)

1. Course Codes C1S7-MLS/C1S5-MLS/C1S0-MLS

2. Course Title Maritime Logistics & Supply Chain Management

6. Course Accredited by

3. School/Institute Management and Languages

4. Type Specialist Departmental

7. QAA Subject Benchmarking Group(s) Business and Management

5. Awards MSc, PG Dip, PG Cert

8. Date of Production/Revision January 2009

10. Arrangement of Courses 9. Composition Semester 1 Course Code & Title

MSc: 9 mandatory courses (including a dissertation)

PG Diploma: 9 mandatory courses (including a dissertation)

Semester 2 Effort Hours

C11FT1 Freight Transport

150

C11GB1 Global Purchasing & Supply

150

C11IP1 Inventory & Operations Management

150

C11LS1 Logistics & Supply Chain Strategy

12. Mode and Location of Study Home Campus X

Other Campus

Collaborative Partner

150

Full-time X

Course Code & Title

150

C11DC2 Distribution Centre Design and Management

150

C11MU2 Maritime Business & Economics

150

C11MO2 Maritime Logistics Part-time X

Blended

X

Levels 7-10 (UG)

C11MI2 Maritime Logistics Dissertation and Business Research Methods

MSc requires 180 Scottish Credit and Qualification Framework credits.

600

PG Dip requires 120 Scottish Credit and Qualification Framework credits PG Cert requires 60 Scottish Credit and Qualification Framework credits

Standard Full-time Part-time 12 24

Full-time 24

Maximum Part-time 48

Diploma

9

21

21

45

Certificate

9

21

21

45

Level of Courses

Level 11

Effort Hours

13. Duration of Study (months)

Masters

Independent

Course Code & Title

150

(specify) ………………………

Approved Learning Partner

Conventional X

Semester 3 Effort Hours

C11DO2 Design and Operation of Logistics Systems

14. Mode of Delivery 15.

11 Awards, Credits & Level

Mandatory and Optional Courses

16. N/A

Mixed

Courses not at Level 11 (codes):

21

Collaborative/Approved Learning Partner Programme


Form 18

Heriot-Watt University – Graduate/Postgraduate Course Structure and Course Notes Template (RAY)

1. Course Codes C1S7-MLS/C1S5-MLS/C1S0-MLS

2. Course Title Maritime Logistics & Supply Chain Management

6. Course Accredited by

3. School/Institute Management and Languages

7. QAA Subject Benchmarking Group(s) Business and Management

4. Type Specialist Departmental

5. Awards MSc, PG Dip, PG Cert

8. Date of Production/Revision January 2009

Programme Notes 1. • • • • • • • • • • •

Nominal Pass Mark/Grade

2. Summary of Assessment Methods •

Masters: 50% average Grade C Diploma: 40% average grade D Certificate: 40% average grade D

• •

27% coursework:

40% examination: (Total 120 credits) 33% Dissertation (Total 60 credits)

3. Re-assessment Opportunities At the discretion of the Exam Board students may be permitted the opportunity to resit up to a maximum of three courses from the eight taught courses in order to obtain the required overall average grade to permit progression to the Masters Dissertation or award of a Diploma or Certificate. Resits are not permitted where the overall average mark or grade (of >= 50%, Grade C) has been achieved. The Examination Board has discretion to select the required courses to be re-assessed in keeping with the Degree title. Where courses are assessed entirely by examination or by a combination of examination and coursework the resit will be by examination. For courses where assessment is based solely on coursework, a new assignment will be given. All resits have to achieve a pass at 50% or above for Masters and 40% or above for Diploma or Certificate. Resits will be taken in a PG resit diet which will be scheduled not less than one week after the programme Progression Board. The dissertation may, at the discretion of the Exam Board, be revised and resubmitted where a grade D is awarded (40% - 49%). The dissertation to be resubmitted by January 31st in the year following the first submission. Students will be provided with feedback on the deficiencies in their dissertation but will not receive additional academic supervisory support. The re-submitted dissertation will be required to achieve a grade C or mark of 50% with a maximum grade of C or mark of 55% being awarded.

4. Award Criteria No of Course Passes

Overall Mark/Grade

Master (Distinction): Master:

9

>= 70%,Grade A

9

>= 50%, Grade C

8

>= 70%, Grade A

Diploma (Distinction): Diploma:

8

>=40%, Grade D

Certificate:

4

>=40%, Grade D

• • •

Basis of Overall Mark/Grade

Average of course marks at first assessments

22

Other Requirements At least 6 courses at >=60%, (Grade B). No course with grade D,E or F At least 6 courses at >=50%, (Grade C). No course with grade F At least 6 courses at >=60%, (Grade B). No course with grade E or F At least 6 courses at >=40%, (Grade D). No course with grade F At least 4 courses, Degree subject specific at >=40%, (Grade D)


Form 18 1. Course Codes C1S7-MLS/C1S5-MLS/C1S0-MLS 6. Course Accredited by

Heriot-Watt University – Graduate/Postgraduate Course Structure and Course Notes Template (RAY) 2. Course Title Maritime Logistics & Supply Chain Management

3. School/Institute Management and Languages

7. QAA Subject Benchmarking Group(s) Business and Management

4. Type Specialist Departmental

5. Awards MSc, PG Dip, PG Cert

8. Date of Production/Revision January 2009

5. Course Choice/Dissertation The programme provides students with a range of learning opportunities to facilitate the return to university study within higher education in the British system, informed by recent developments in research, and designed to encourage the development of professional, transferable skills, and the development of managerial and professional careers upon graduation. Mandatory courses in the programme ensure that students develop the key skills and knowledge appropriate to this level of study, while the range of options, including the dissertation, provides flexibility for students, allowing them to pursue particular interests. The programme has a strong international flavour, resulting from international recruitment, consistent with the School’s expectations that graduates will typically develop footloose careers. On entry into this programme of study, particular attention is paid to the development of scholarship skills, introducing professional development and employability as personal objectives, and encouraging the practice of reflective learning. All courses are compulsory including the dissertation for the MSc level. In the first two semesters of study, students register for a total of eight courses, four in each semester. Each course is worth 15 Scottish Credit and Qualification Framework credits. To progress to the dissertation component of the Master of Science Degree, students must achieve an average of 50% (grade C) in the eight taught courses, with no F grades. For the award of the degree of Master of Science, students must also obtain an average of 50% across all courses plus the dissertation. Students obtaining 60 SCQF credits from completing four courses with an average mark of at least 40% are eligible for the award of a Postgraduate Certificate. Students obtaining 120 SCQF credits from completing eight courses with an average mark of at least 40% are eligible for the award of a Postgraduate Diploma. Students failing to obtain a grade D in initial course assessments are permitted one further opportunity for reassessment for a maximum of three courses. Any student failing to obtain at least a grade D following re-assessment in the course or whose average mark across the eight courses from the first assessment opportunity is less than 50% cannot proceed to the dissertation stage of the Master of Science, but may be awarded a postgraduate certificate or postgraduate diploma as an exit qualification. As part of the School’s mentoring programme, students who are unable to complete a programme of study will be given appropriate advice.

6. Additional Information

23


Form 18 1. Course Codes C1S7-MLS/C1S5-MLS/C1S0-MLS 6. Course Accredited by

Heriot-Watt University – Graduate/Postgraduate Course Structure and Course Notes Template (RAY) 2. Course Title Maritime Logistics & Supply Chain Management

3. School/Institute Management and Languages

7. QAA Subject Benchmarking Group(s) Business and Management

24

4. Type Specialist Departmental

5. Awards MSc, PG Dip, PG Cert

8. Date of Production/Revision January 2009


MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

6.2

Course Information Course refers to a unit of study which spans a semester. An overall grade is awarded for each course at the end of the semester in which the course was studied. Students are expected to put in a total effort of 150 hours for each course. These 150 hours include all lectures, tutorials, computing labs, workshops, background reading, writing up notes, coursework, revision and examination for the course. Each course will be assessed in one of three ways: • • •

by coursework; by examination; by a combination of both coursework and examination

At the end of each course an overall grade is awarded: Overall mark of approximately 70% or more Overall mark of approximately 60% to 69% Overall mark of approximately 50% to 59% Overall mark of approximately 40% to 49% Minimum requirement for the award of credit points Performance below the minimum acceptable level for the award of credit points (FAIL)

6.2.1

A B C D E F

Course Outlines Individual course outlines are contained within this section. They give details of the aims, objectives, assessment procedures and key texts for each course taught on the programme. Full course descriptors will be given out at the beginning of each course.

25


MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

Course Code

C11FT

Course Title

Freight Transport

Course Co-ordinator

Dr Maja Piecyk

Lectures per week

One three-hour lecture per week

Mandatory course

Yes

Course aims

Course syllabus

To understand the factors which influence the choice of mode of freight in the supply chain To become familiar with the principal means of organising national and international freight movements To understand and recognise the different role and motivations of shippers, carriers To appreciate the different capabilities of logistical service providers To understand how different freight network methods are used to overcome issues of time, cost and place Become aware to the new technologies being used to monitor, manage and control freight activities. Introduction to freight transport Principles of freight transport planning Freight transport and supply chain strategy Mode choice and logistics service markets & provision Maritime & international shipping (DS) Air freight Rail & Intermodal systems Transport networks Current and emerging technologies

Assessment

1. Coursework - individual assignment (60%) 2. 2-hour end of course exam (40%)

Key text

Alan Rushton, John Oxley and Phil Croucher, The Handbook of Logistics and Distribution Management, (3rd ed), Kogan Page, 2006.

26


MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

Course Code

C11GB

Course Title

Global Purchasing and Supply

Course Co-ordinator

Professor Tom Chadwick

Lectures per week

One three-hour lecture per week

Mandatory course

Yes

Course aims

To understand the impact of Purchasing and Supply within external resource management in a global supply context. To recognise how key strategic decision areas are presented in the selection of suppliers To develop an awareness of the importance of managing business relationships over the full range of power balance situations. To understand how different tools and methodologies of strategic procurement can be developed in order to maximise the contribution to business competitiveness and not just in cost reduction. To understand the involvement of suppliers in value engineering, innovation and product and service development. To become aware of the issues of corporate social responsibility and ethical trading across a global context.

Course syllabus

Assessment

1. Coursework (30%) 2. 3-hour end of course exam (70%) There is no text prescribed for this course; however, a selection of key texts will be noted as background reading and are available in the University library for reference.

Key text

Purchasing roles and processes Supplier appraisal including financial stability Supplier development Supply management including e-commerce Organisational context Whole life costing including present value analysis Outsourcing services and products Compliance and CSR Global purchasing including international trade Negotiation Measuring purchasing performance Case study discussions

27


MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

Course Code

C11IP

Course Title

Inventory and Operations Management

Course Co-ordinator

Professor Neil Towers

Lectures per week

One three-hour lecture per week

Mandatory course

Yes

Course aims

Build an understanding of the theory and evaluate the practice of inventory and operations management Understand and illustrate the role of inventory management and its relevance to logistics and supply chain management develop a critical appreciation of existing inventory and operations management research

Course syllabus

1. Introduction to inventory 2. Supply chain attributes: lean / agile approaches inventory management ABC / stock control 3. Demand management : visibility + forecasting + Statistical analysis Scheduling JIT MRP, reorder point (EOQCPFR) Capacity planning MRP, DRP 4. Production management Process choice – jobbing ,batch and continuous Service operations characteristics Trading relationships

Assessment

1. Coursework assignment (30%) 2. 3-hour end of course exam (70%)

Key text

Slack, Chambers, Johnston & Betts, Operation and Process Management, Prentice Hall, England, 2006.

28


MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

Course Code

C11LS

Course Title

Logistics and Supply Chain Strategy

Course Co-ordinator

Professor David B. Grant

Lectures per week

One three-hour lecture per week

Mandatory course

Yes

Course aims

Course syllabus

Assessment Key text

to define key terms and introduce concept frameworks to review the evolution of logistics and supply ch management over the past 30 years to explore the relationship between logistics/sup chain management (SCM) and other manageme functions to examine the objectives of logistics/ supply ch management and ways of measuring its performanc to outline the process of formulating a logistics supply chain strategy and ensuring that it compatible with wider corporate strategy to examine in detail strategic decisions relating postponement, outsourcing and collaboration to review major challenges facing logistics / sup chain managers. Definition and scope of logistics Contribution of logistics at macro and micro levels Brief history of logistics management Major trends and challenges in logistics and supply chain management Development of corporate strategy Strategic planning process in logistics Differing strategic perspectives of producers, retaile and logistics service providers Case studies of supply chain successes and failures Postponement principle Outsourcing of logistics Performance measurement in logistics and supply chain management Customer service

1. Coursework (30%) 2. 3-hour end of course exam (70%) There is no text prescribed for this course; however, a selection of key texts will be noted as background reading and are available in the Heriot-Watt University library for reference.

29


MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

Course Code

C11DO

Course Title

Design and Operation of Logistics Systems

Course Co-ordinator

Professor David B. Grant

Lectures per week

Mandatory course

Yes

Course aims

Course syllabus

One three-hour lecture (for 11 weeks) One extended micro-lab session

introduce the student to the theory and practice of logistics system design build understanding of the relevant literature on inventory dispersal, warehouse location, retail logistics and risk management in a logistical system explore key issues affecting the logistics operations of manufacturers, retailers and third-party logistics service providers. give students training and experience in the use of logistics planning software tools illustrate with case study examples how companies in various sectors have designed their logistical systems help students to develop an appreciation of the factors likely to influence the future development of logistics systems Logistics system design. Spatial dispersal of inventory in a logistical system. Optimisation of warehouse location Computer modelling of logistical systems Retail logistics systems Managing the retail supply chain Development of the 3rd party logistics sector Effects of ecommerce on logistics Supply chain risk and resilience Future development of logistics systems

Assessment

1. 2.

Key text

There is no text prescribed for this course; however, a selection of key texts will be noted as background reading and are available in the Heriot-Watt University library for reference.

Project (30%) 3-hour end of course exam (70%)

30


MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

Course Code

C11DC

Course Title

Distribution Centre Management and Design

Course Co-ordinator

Dr Christine Rutherford

Lectures per week

Mandatory course

Yes

Course aims

Course syllabus

To understand range of activities, resources and processes that can be used in a distribution centre To examine and be familiar with the process of distribution design To be familiar with the decision trade-off that have to be made when designing a distribution centre To provide insight into how changes other parts of the supply chain will impact the efficiency of the distribution centre or how distribution capabilities will constrain other changes in the supply chain. The change from warehouse (storage) to distribution centre (flow and response) Foundations of distribution design: o Storage systems o Handling systems o Order picking systems The design process: o Principles o Layout and flow o Activity measurement o Data analysis and spreadsheets o Risk and health and safety Measuring financial performance: o Return on investment o payback analysis, o budgets Use of computer simulation DC Performance measurement

Assessment

TBC1

Key texts

1

One three-hour lecture

Rushton A., Croucher, P., & Baker, P., Handbook of Logistics & Distribution Management, (4th ed.), Kogan Page, 2010. Baker, P., Principles of Warehouse Design (3rd ed), , The Chartered Institute of Logistics and Distribution Management, Corby, 2010. ISBN 9781-904564-32-4

This assessment scheme will be confirmed in due course.

31


MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

Course Code

C11GL

Course Title

Green Logistics

Course Co-ordinator

Dr Maja Piecyk

Lectures per week

One three-hour lecture per week

Mandatory course

Optional course

Course aims

Course syllabus

To examine the nature and scale of the environmental effects of logistical activities. To analyse current issues concerning logistics and the environment To show how firms can reduce the environmental impact of these activities. To review current and proposed environmental regulations, taxes and standards To describe how firms can environmentally audit their logistics operations To present a framework for improved environmental management. To summarise the main developments in humanitarian logistics. To consider how logistical systems and supply chains will have to adapt to climate change. Nature and scale of environmental problems Environmental effects of logistical activity. Measuring carbon emissions from supply chains. Environmental management systems. Measures to reduce the environmental impact of freight transport. ‘Greening’ the warehouse function. Improving the sustainability of food distribution. Waste management and reverse logistics. Humanitarian logistics. Adapting logistics / supply chains to the effects of climate change.

Assessment

1. Coursework (60%) 2. 3-hour end of course exam (40%)

Key text

McKinnon, A.C., Cullinane, S.L., Browne, M. and Whiteing, A. (editors), Green Logistics, Kogan Page, 2010.

32


MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

Course Code

C11SC

Course Title

Supply Chain Improvement and Control

Course Co-ordinator

Dr Christine Rutherford

Lectures per week

One three-hour lecture per week

Mandatory course

Optional course

Course aims

To provide an understanding of a range of tools and techniques that can be used in controlling, monitoring and improving the supply chain. To give students experience in using a range of methods to improve supply chain process performance.

Course syllabus

Essential Statistics for Logisticians o Risk in decision making o Probability and probability distributions o Hypothesis testing o Regression Analysis Tools and Techniques for process improvement and control o TQM and Six sigma o Failure Modes & Effects Analysis o Statistical Process Control o Optimisation techniques o Simulation methods o Time Compression o Value stream mapping

Assessment

1. Coursework (40%) 2. 3-hour end of course exam (60%)

Key text

Waters, D., A Practical Introduction to Management Science, 2nd ed, Addison –Wesley, 1998. Slack, N, et. al, Operations and Process Management, principles and practice for strategic impact, 2nd ed, Prentice Hall, 2009.

33


MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

Course Code

C11MO

Course Title

Maritime Logistics

Course Co-ordinator

Dr Dong-Wook Song

Lectures per week

One three-hour lecture per week

Mandatory course

MSc Maritime Logistics – Mandatory MSc Logistics – Optional

Course aims

Course syllabus

To appraise logistics and supply chain development and pattern within an international context. To review forms and types of logistics and supply chain relationships in relation to competitive advantage. To assess the role and contribution of shipping and port industry within global trade and manufacturing activities. To examine operational and strategic behaviours of shipping companies and port operators in responding to global logistics and supply chain development. To analyse the impact of IT on maritime strategy, supply chain relationships and performance. To review the role and impact of consumer and business ethics / environmental movements on the global sourcing and production.

International trade, global logistics and supply chain. Maritime transport in the global logistics and supply chain. Maritime logistics: structure and organisation. Shipping logistics: management and operations. Port logistics: management and operations. Global sourcing and 3rd and 4th party logistics providers. Maritime logistics in global outsourcing: interrelationships among players. Information technology in maritime logistics. Strategic management in maritime logistics. Future development of maritime logistics.

Assessment

1. 2.

Coursework (40%) 3-hour end of course exam (60%)

Key text

Long, Douglas, International Logistics: Global Supply Chain Management, Kluwer Academic Publishers, 2003.

34


MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

Course Code

C11MU

Course Title

Maritime Business and Economics

Course Co-ordinator

Dr Dong-Wook Song

Lectures per week

One three-hour lecture per week

Mandatory course

MSc Maritime Logistics – Mandatory MSc Logistics – Optional

Course aims

Course syllabus

Assessment

1. 2.

Key text

To learn analytical methods and techniques for assessing and examining the maritime industry from a management and economics perspective. To understand the strategic management analytical tools and their application to maritime business To understand international business and globalisation theory and the impact on maritime business organisations. To understand the relationship between shipping and ports. To understand the fundamentals of maritime policy at a national and supra-national level. To understand how to search for and analyse maritime industry information from a strategic management / industry analysis context. To learn to apply port and shipping cost modelling techniques to assess operational and commercial feasibility of specific projects. To understand the significance of maritime transport in context at all levels.

Maritime industry sectors Maritime industry information sources Maritime transport in global trade Globalisation and international business Determinants of maritime transport costs Maritime transport policy Organisation structure, leadership and culture. Strategic management analytical frameworks Ship and port operating cost modelling. Shipbuilding trends and developments Port management and operations Coursework (40%) 3-hour end of course exam (60%) Grammenos, C., The Handbook of Maritime Economics and Business, LLP, 2002.

35


MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

Table 1: Assessment Scheme Subject

Method of Assessment Coursework

Exam

Freight Transport

60%

40%

Global Purchasing and Supply

30%

70%

Inventory and Operations Management

30%

70%

Logistics and Supply Chain Strategy

30%

70%

Design and Operation of Logistics Systems

30%

70%

Distribution Centre Design and Management

TBC

Green Logistics

60%

40%

Supply Chain Improvement and Control

40%

60%

Maritime Logistics

40%

60%

Maritime Business and Economics

40%

60%

6.3

Timetabling and location of lectures Timetables will be made available at the beginning of each term on the Postgraduate noticeboard in Esmée Fairbairn Building. Students will also be advised of any guest lectures and site visits as they are arranged. Attendance at these is compulsory and their content is examinable. Timetables are also available online at: http://www.sml.hw.ac.uk/postgraduate/timetable

6.4

Assessment Coursework Course staff will advise students of the format of any coursework set (e.g. essay, group project, oral presentation), the due date for submission of the coursework and the date set for returning the marked coursework. All work must be well presented, word-processed and should include a cover sheet with the following information clearly marked: Your programme title (i.e. MSc Logistics or MSc Maritime Logistics) Title of coursework/project Student’s name and enrolment number Date Course Title and Course Code Lecturer’s name Any variation in the procedure outlined will be notified to students by the Programme Director.

36


MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

Submission Procedure Coursework must be submitted to the School Office in Mary Burton Building (MB 1.23). Students must complete a Coursework Submission Form and have it signed and receipted by a member of staff in the School Office. Students should retain the receipt and a copy of their coursework until it has been marked. The office is open at the following times: Monday - Thursday Friday

9.30am - 12.30pm (Closed am)

&

1.30pm - 4.45pm 1.30pm - 4.30pm

Coursework will not be accepted outside these hours.

Late Submission Coursework submitted after the due date must also be submitted to the School Office. A Late Coursework Submission Form must be completed and submitted with the coursework. Students should retain the receipt. A second copy of the Late Coursework Submission Form and any medical certificates or supporting documentation should be submitted to Jessica Forbes in room EF13. Coursework submitted after the due date for submission but prior to the date set for return of the coursework will be marked. However, it will be subject to a penalty deduction of 30% of the awarded mark. All Late Coursework Submission Forms will be reviewed by the Postgraduate Mitigating Circumstances Committee along with any medical certificates and supporting documentation. The Committee will have discretion to waive the penalty and reinstate the full mark or reduce the penalty in the light of circumstances. The Committee has absolute discretion in this matter and prior opinions will not be available in any circumstances. Coursework not submitted by the date set for the return of marked coursework will not be marked. The following is a guide to the types of reasons considered acceptable or unacceptable with regard to late submission of coursework:

Acceptable reasons • significant medical problems • significant problems of a personal nature (e.g. family emergency) • compassionate grounds (e.g. family bereavement) • major computer problems (e.g. failure of university IT systems, such as network or server failure) N.B. In all cases students must provide suitable documentary evidence to support such reasons. Unacceptable reasons • minor computer problems (e.g. lost /damaged files, printer breakdown)

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• • • •

unverifiable travel difficulties running out of time other assignments due temporary lack of availability of key resources required for the completion of the work

N.B. It is students’ responsibility to ensure they plan and manage their workload in order to complete and submit coursework by the deadline set.

Non-submission Non-submission of coursework must also be intimated to the School Office. Students will be asked to complete a form and supply any medical certificates or supporting documentation for non-submission.

Return of Coursework When the coursework has been marked, you will be given a Coursework Feedback Form indicating its grading against various criteria and written comments. Your coursework itself may be retained for inspection by the External Examiner and returned only after the Examination Board meeting in May. Any grades given to you prior to their meetings should be considered as provisional and subject to confirmation by this Board.

6.4.2

Examinations Examination Diets Full-time students in attendance at the University are entered automatically, without fee, for the examinations of courses in which they are registered. The MSc in Logistics and Supply Chain Management and the MSc in Maritime Logistics and Supply Chain Management have two diets of examinations, plus a resit diet: Semester 1 assessment Semester 2 assessment

6th December– 17th December 2010 26th April 2011 – 20th May 2011

Resits

June 2011 (To Be Confirmed)

The Programme Director will inform students of the exact dates, times, and locations for all exams in due course. The resit diet normally takes place in the first half of June. It is ultimately the student’s responsibility to ensure they have the correct times and locations for the exams they are sitting.

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6.5

Reassessment Students may resit up to three courses. In the case of courses examined by a combination of examination and coursework, the reassessment will be based on the regulations in the Course Descriptor. For details of reassessment for the MSc in Logistics and Supply Chain Management and the MSc in Maritime Logistics and Supply Chain Management, please refer to the programme structure and programme notes in Part A, Section 6.2 of this handbook.

6.6

MSc Dissertation To obtain the MSc degree, students must successfully complete a dissertation. Students will be advised that they have successfully completed the diploma stage of the programme and can then proceed to the dissertation stage. To be able to proceed to the dissertation a student must have successfully passed all the taught courses with an average mark of 50%. This decision to proceed will be made at a Progression Board, which will be held after the Semester 2 examinations May. Students will receive specific detailed information on the format, structure and sourcing of ideas for dissertation projects as well the requirements for preparing, writing and submitting their dissertations during the taught programme. Specific training in research methods as well as detailed assistance with choosing and defining topics will be given usually through Semester 2. During Semester 1 all students will receive a separate booklet detailing the structure, formatting and style to be adopted in their dissertation as well wider helpful guidance on completing a dissertation. The aim of the MSc dissertation is to enable students to undertake independent research into a topic that is relevant to the practical pursuit of their subject. While students are not required to make a new and significant contribution to knowledge in the area chosen, they are expected to show evidence of independent enquiry and investigation. The general learning outcomes of the dissertation course are as follows: Understanding, Knowledge and Subject-Specific Skills • • •

To demonstrate a critical awareness of the relevance of current theory to the practical concerns of practitioners; To show a solid understanding of specific issues and problems facing practitioners ; To display an ability to resolve and understand such problems through the application of appropriate theoretical frameworks.

Cognitive skills, Core skills and Professional Awareness

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• • • • • • 6.6.1

To reflect critically on the relationship between theory and practice; To gather and sort data from a variety of written and electronic sources; To review, organise and evaluate evidence and reflect and comment critically on it; To present a clear and coherent argument on a specialised topic To use information gathered from a wide variety of appropriate sources to support and substantiate claims; To work independently to a set deadline. Supervision Arrangements. Students will be allocated an academic supervisor who will provide students with general guidance and support in completing their dissertation. Wherever possible the academic supervisor will have a detailed knowledge of the topic area but due to the need to balance academic supervisor workloads this will not always be possible. As all academic supervisors have extensive knowledge of the research process this will not disadvantage any student. The supervisor will agree an overall schedule of work with students and will establish how frequently meetings will be required. General policy is that the student will have up to five meetings with their supervisor through the dissertation period. The supervisor will keep a written record of all meetings, normally using the “Record of Supervision Meeting” form which can be found at www.sml.hw.ac.uk/postgraduate/dissertations Where supervision is carried out remotely (e.g. by email) evidence of supervision will take the form of email correspondence between supervisor and supervisee. Supervisors are asked to aim to reply to any correspondence relating to dissertations (including e-mail correspondence) and to return comments on submitted work within a week of receipt. Students should recognise academic staff may be away for extended periods whilst attending conferences, other academic duties, undertaking their own research and holidays. Students are responsible for making themselves aware of when their academic supervisors will be away from the University. Supervisors will only use Heriot-Watt e-mail accounts for correspondence with students. It is the student responsibility to ensure their e-mail account is available to meet all necessary file transfers. At all times it is the responsibility of the student to maintain adequate contact with their supervisor and to keep their supervisor informed of their progress. During the writing process students can expect supervisors to normally read up to two draft chapters, once. Supervisors are not required to read successive drafts of the same part. Students required too resubmit their dissertation after an initial briefing with their academic supervisor of the specific areas to be improved will not receive any additional supervision. Neither will supervisors be required to read any further chapters. Resubmitted dissertations will receive up to a maximum of grade C or 55%. Students requiring too

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resubmit their dissertation will be required to pay an additional fee to the University.

6.6.2

Schedule for Preparation and Submission. Preparation for the dissertation will normally take place during the second Semester. The summer semester will be the time when intensive research, data collection, analysis and writing will take place. Students will be advised by their Programme Director of the specific stages and milestones in taking their initial ideas and forming these into research questions and methods of investigation. Once the subject area has been agreed and a supervisor allocated the student will complete a formal Dissertation Proposal form. This form is available online at http://www.sml.hw.ac.uk/postgraduate/dissertations . Whilst the emphasis within a specific topic may change students should not change their topic without the permission from their supervisor.

6.6.3

Ethics At the proposal stage students should also read the School’s Policy on Ethical Aspects of Research for Postgraduate Dissertations (http://www.sml.hw.ac.uk/postgraduate/dissertations) and confirm this policy by ticking the appropriate box on the Dissertation Proposal Form. Students and supervisors will also be required to complete a University “Application to School Ethics Committee for Ethical Approval for a Research Project”. Students will also have to obtain approval under the Disclosure Scotland procedures if research will involve students interacting with individuals or groups under the age of 18 or other designated vulnerable or at risk individuals or groups

6.6.4

Overview of a Dissertation Length The dissertation should normally be between 12,000 and 15,000 words in length, although those dissertations dealing with numerical analysis may be permitted a lower level. The Programme Director or academic supervisor will provide you with specific guidance. Students whose dissertations vary by a margin of 10% will be required to re-submit their work and to express themselves within the stipulated limits. Appendices are not included in the word count but should not be excessively long. The word count should be on the title page.

6.6.5

Order of Parts: The dissertation should observe the following order of parts (although all may not apply in each dissertation. 1.

Title page (containing: title, students’ name, year of graduation, supervisors’ name, word count and the following wording: “Dissertation submitted in partial fulfilment of the requirements for the degree of MSc at Heriot-Watt University”.)

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2.

Abstract (a summary of the main arguments and conclusion, not to exceed one page) 3. Dedication or Epigraph (optional) 4. Table of contents 5. List of illustrations (plates, figures, maps and tables, in that order) 6. List of Abbreviations 7. Acknowledgements (of all help received during the preparation of the dissertation) 8. Text (including introduction) 9. Conclusion 10. Bibliography 11. Appendices (only relevant supporting information) 6.6.6

Submission deadlines The deadline for the submission of the dissertation will be advised by the Programme Director. The normal time for the submission will be in the last week of August. In order to manage the intake of dissertations at the School Office each programme will be allocated a separate date and time during that week for dissertations to be submitted. Students will be advised of the submission date no later than the end of Semester 1. If students wish to graduate at the November graduation ceremony, they must submit their dissertation during this period in August. This deadline must be strictly observed. Dissertations which are submitted late will suffer a penalty of 30% of the mark awarded. In exceptional personal circumstances the Programme Director may agree a later submission date. However, it is vital that you advise and gain the approval of the Programme Director at the time the ‘exceptional event’ occurs (see policy on late submission). Exceptional circumstances do not include: printer failure, corruption to data files or discs, delays in getting data due to holidays. The Examination Board will not consider any extenuating circumstances not previously advised to the Programme Director. Students requesting an extension will be asked to provide documentation to support their request (e.g. a medical certificate). For a list of acceptable extenuating circumstances see earlier section on Request for Extension. It is the responsibility of students to ensure that they schedule their work in such a way that they are able to submit by the deadline. The time required for final checks, proof-reading, printing and binding should not be underestimated. Students will usually provide a minimum of two bound copies of their dissertation as well as an electronic copy on a CD. All copies of the dissertation must be submitted to the School Office and not to their academic supervisor. Students must also complete a Dissertation Submission Form and have it signed and receipted by a member of staff in the School Office. Students should retain the receipt and a copy of their coursework until it has been marked. Submitted copies of the dissertations can not normally be returned to students.

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Students undertaking company sponsored projects will be expected to provide an additional copy of their dissertation for the company; this is in addition to the minimum two copies.

6.6.7

6.7

Costs Students need to be aware that with the exception of projects supported by companies they will receive no financial support for expenses incurred in obtaining data for their projects from the University. In planning their dissertations students need to be aware that the University cannot provide travel, data processing, mailing, telephone or specific requests for specialist reports. Where students are undertaking a company supported project either obtained by the University or themselves they will not usually be paid although they may be able to claim travel and accommodation costs where prior agreement with the company has been obtained. The student has the responsibility to ensure that any expenditure has been approved before it is incurred.

Guest Speakers We are pleased to have a number of guest speakers on the programme each year who discuss a diverse range of issues relating to logistics and the supply chain. Most of these speakers are senior executives with wide experience of logistics. The lectures are considered part of the programme and examinable, therefore attendance is compulsory. The guest speakers should give you an insight into current approaches, practices and techniques being applied in the logistics sector. We are still finalising dates with guest speakers and may also have a guest speaker opportunity arise during the year. Thus, some of the spaces in the timetable you will receive may be filled with guest lectures at a later date.

6.8

Site Visits Site visits, mainly to distribution centres, are being arranged for the first two terms of the programme. These visits are considered an integral part of the programme. In some instances, the visit will form the basis for an assignment. Students will have the opportunity to see best practice in action and to have useful discussions with professional logistics practitioners. These visits are the ideal time to link together theory with practice and have been scheduled to coincide with appropriate courses. Transport will be provided for the visits.

6.9

Resources

6.9.1

SML Postgraduate Computer Lab A separate computer lab has been established in Mary Burton Building for use by postgraduate students within the School. The lab gives access to a range of leading specialist logistics software packages as well the standard Microsoft Office Professional suite of programmes. The lab will be used for both MSc teaching and also student self-study.

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

All computers are equipped with DVD and CD re-writers as well front docking USB ports for memory sticks. Student work files will be stored in their own file space located on the P: drive. Due to network security issues it is not possible to permit students own lap-tops to be connected to any part of the Heriot-Watt University computer network. Specialist software available only to Logistics students includes: • CAST: strategic supply chain modelling software • Paragon: multi-user and multi depot computerised vehicle routing and scheduling software from Paragon (www.paragonrouting.com/) • Microsoft Project: project planning suite • Microsoft Visio: flowchart/diagram software Any student experiencing computer problems in the lab should email ithelp@hw.ac.uk . When reporting any problems please include your full name and PC Caledonia username.

6.9.2

Relevant Journals held at Heriot-Watt University Heriot-Watt University Library has a large collection of specialist journals in the fields of logistics and supply chain management as detailed below. Current Subscriptions JOURNAL

HOLDING

International Journal of Logistics Management

Volume 1 (1990) —

Journal of Business Logistics

Volume 10 (1989) —

Logistics and Transport Focus (formerly Focus on Logistics and Distribution Management and Logistics Focus)

1990 —

This is the journal of UK Chartered Institute of Logistics and Transport Journal of Supply Chain Management (formerly International Journal of Purchasing and Materials Management)

Volume 26 (1990)—

European Journal of Purchasing and Supply Management

Volume 1 (1994) —

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

JOURNAL

HOLDING

Supply Management (formerly Purchasing and Supply Management)

1990 —

This is the journal of the Chartered Institute of Purchasing and Supply Transportation Journal

Volume 29 (1990)—

Transport Policy

Volume 1 (1993) —

Former Subscriptions/Donated Copies JOURNAL International Journal of Physical Distribution and Logistics Management Logistics Information Management

HOLDING Vol. 4 (1973) – Vol. 23 (1993) (now available electronically) Vol. 3 (1990) – Vol. 6 (1993) (now available electronically)

International Journal of Logistics: Research and Applications

Various (donated by Logistics Research Centre staff)

Logistics and Transportation Review

Vol. 26 (1990) – Vol. 32 (1996)

Electronic Access to Relevant Journals It is possible to download full texts of articles from the following journals from Heriot-Watt University computers: International Journal of Physical Distribution and Logistics Management International Journal of Retail and Distribution Management International Journal of Logistics Management International Journal of Purchasing and Materials Management* Logistics Information Management Supply Chain Management: An International Journal Transportation and Distribution Transportation Research Part D: Transport and the Environment Transportation Research Part E: Logistics and Transportation Review Transport Policy*

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MSc Logistics and MSc Maritime Logistics Programmes Handbook 2010 - 2011

(* hard copy of current issues also available in the library) To see a full list of the journals available both in electronic and printed form go to the following web-site: www.hw.ac.uk/library/journals.html. 6.9.3

School Referencing Policy Referencing sources of information is an important aspect of all academic work and a key criterion in the assessment of coursework. In order to further aide our students to submit correctly cited academic work, SML has adopted the Harvard Style as its standard mode of referencing. All assessed coursework should adhere to this style of referencing. Heriot Watt's Library has produced a comprehensive guide to the Harvard Style, which can be accessed here: http://www.hw.ac.uk/library/guides.html. The Library also runs a series of Workshops designed to help all students maximise their academic potential and get the most out of the University's extensive resources. It is strongly recommended to all SML students that they utilise the excellent Learning and Teaching support services provided by the Library. If you are in doubt about how to compile your reference list or cite sources of information in the body of your written work, you may want to look at some learned journals in the library or ask an academic member of staff for advice.

6.9.4

VISION Programme materials will be made available through the University’s virtual learning environment called VISION (http://vision.hw.ac.uk). Students can access VISION through any web browser using their PC username and password provided to them at enrolment.

END OF PART A

All students are required to familiarise themselves with both Part A and Part B of the Postgraduate Handbook. Part B of the Handbook is produced by the University and is shared by every programme within the School of Management and Languages. This section contains important information about rules and regulations of Heriot Watt, including examination and assessment procedures in addition to information about Student Services and life on campus.

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