St Mary’s Students’ Union Strategic Vision 2013 - 2018*
SMSU SMSU is a not-for -profit organisation, Charity registration No: 1150328
Mission To support, develop and represent students of St Mary’s, University College; to make their time the best it can possibly be – a positive, self-defining era providing a firm foundation for the rest of their professional and personal lives
Vision By 2018, St Mary’s will be a student-centred university and SMSU will make a positive impact on the lives of every student by providing dynamic, member-led services which deliver the best possible student experience of all the small universities
St Mary’s Students’ Union Strategic Aims 2013 - 2018* Strategic Aim 1: To create effective student representational systems across campus
Strategic Aim 2: To support students throughout their student experience and beyond
Strategic Aim 3: To encourage and build a strong community on and off campus Strategic Aim 4: To provide effective, open communications with students and increase marketing opportunities Strategic Aim 5: To be a professional organisation and to increase the number and quality of commercial services to students Strategic Aim 6: To develop a diverse range of student activities that aid personal development, skills, enterprise and the student experience The SMSU Strategic Plan is also written to compliment the St Mary’s University College Strategic Aims 2011 - 2016
St Mary’s Students’ Union Strategic Outcomes 2013 - 2018* In achieving the Strategic Aims, the main outcomes will be:
Making positive change happen SMSU’s commitment to developing students’ preparation for employability
SMSU working in close partnership with the University
SMSU creating opportunities for all students
SMSU will become sustainable, ethical and legitimate
* As requested by the students and staff who consulted on this plan, SMSU will be undergoing a Constitutional Review during 2013/14. Therefore, this plan is subject to change.
Strategic Aim 1: To create effective student representational systems across campus Project Manager: General Manager External Partners (Non-SU): Vice Principal, Quality Office (Registry) and Student Services
Impact on Students: HIGH
Measures
More students involved directly with SMSU, student representation on all major SMUC with St Mary’s Award, higher student satisfaction rates, retention
Targets
Full executive committee each year, election turnout increase annually, annual increase in candidates standing for election
Objectives:
Consistently fill all Executive Committee positions before the start of each academic year by improving publicity of roles during election season Executive committee to go out and talk to students about roles throughout the year Publicise Executive committee through a PR campaign throughout the academic year In the event of vacancies, SU Council should co-opt students in to position at the last SU Council meeting of the academic year. If this is unsuccessful, then the Executive committee should organise a Bi-election for the following October
SMSU Values/ SMUC Strategic Aims Student-centred Member-led services Deliver the best possible student experience Making a positive impact on the lives of every student
committees, more effective processes within SMSU, more engagement
Lead Contact/ Department
Timescale
Media and Communications Intern
2013/14 implementation
Executive Committee
Strategic Aim 1: To create effective student representational systems across campus Schedule a programme of Executive committee training and development from the beginning of September each academic year Outline roles and responsibilities Complete Action Plans on how the Executive Committee can achieve their manifesto promises Training about committee etiquette NUS session – the wider context of representation Team work and dynamics training Vice President roles supported and mentored by AU/SU Presidents Incentives and rewards for SU Officers Look into budgets for officer clothing to aid students in identifying officers Possible bursaries for student volunteers VIP entry to student nights and SU events Investigate the portfolio requirements for an institutional award (nonacademic credits) Officer awards given out at the Summer Ball Careers guidance to aid reflection of activities in to CV Robust Programme Representative System in place Aim to engage at least ONE programme representative per programme per year group SU to develop a robust database of programme representatives SU to develop a programme of development and engagement for programme reps including: Building on already established training, offer development sessions throughout the year Academic Board agreement to any/all policy documents regarding programme representatives (i.e. SU co-ordination) Programme Representative engagement and reporting to SU Council Programme representative/ SU forum developed Investigate the possibility of ‘School Chairs’ – part of Exec committee? Development of a detailed programme representative handbook Investigate reward and incentive for programme reps (see section above)
Student-centred Member-led services Deliver the best possible student experience
General Manager
2013/14 Implementation
SU President AU President
SMUC SA 2 Student-centred Member-led services Deliver the best possible student experience
General Manager
2013/14 Implementation
Finance Officer (2014/15 Implementation) SU President AU President
SMUC SA 1 SMUC SA 3 SMUC SA 4 Student-centred Member-led services Deliver the best possible student experience Making a positive impact on the lives of every student SMUC SA 1 SMUC SA 2 SMUC SA 3
Careers Service SU President
2013/14 Implementation
General Manager
(2014/15 Implementation – School Reps)
Registry (Quality) Director of Student Services Vice Principal: External Relations and Student Experience
Strategic Aim 1: To create effective student representational systems across campus Athletics Union Forum established (Monthly) Representatives from Sports Clubs and Societies to discuss ideas, concerns, issues with AU President and Sports Officer Reports form each Sports Club/Society given termly Agree criteria for Sports/Society Awards Feedback received to be discussed with the St Mary’s Sports Alliance
SU Officers to attend training, conferencing and developmental events locally and nationally in order to give SMUC students a local and national voice TWO delegates per year to attend national conference Sabbatical officers to attend summer training especially Political Leadership, Action through Advocacy, BUCS and regional NUS meetings SU Officer attendance at current affairs conferences such as NSS and International student forum. Officers to report back to SU Council from all training/development events Visit other SU’s locally and nationally to share best practice and help develop the SMSU Third Sabbatical Officer introduced to expand representational impact of SMSU and delivery of operations Democratic review performed to highlight areas for improvement in representative systems Streamline Sabbatical positions Full audit around representation across SMUC to highlight gaps in representation and to inform new roles
Student-centred Member-led services Deliver the best possible student experience Making a positive impact on the lives of every student SMUC SA 1 Student-centred Member-led services Deliver the best possible student experience
AU President
2013/14 Implementation
Sports Officer
General Manager
2013/14 Implementation
Finance Officer SU President AU President
Student-centred Member-led services Making a positive impact on the lives of every student Deliver the best possible student experience SMUC SA 2
General Manager SU President AU President
2015/16 implementation
Strategic Aim 1: To create effective student representational systems across campus Introduce ‘VP International’ to the Executive Committee Executive committee member to research views/expectations of international students Engage student in and create events for international/home students Celebrate internationalisation on campus
Full Constitutional Review to ensure that the Students’ Union’s aims, objectives, mission and values are relevant to current and future students Include changes to Sabbatical and Executive positions Include new responsibilities, SMSU activity and charitable influence Consult key stakeholders in the process (University staff, Trustees, Officers, SU Council) Amend the Byelaws accordingly Notify NUS/Charities Commission of changes
Student-centred Member-led services Making a positive impact on the lives of every student Deliver the best possible student experience SMUC SA 1 Student-centred Member-led services
General Manager SU President AU President
2014/15 implementation
2014/15 implementation – proposal 2013/14
Strategic Aim 2: To support students throughout their student experience and beyond Project Manager: General Manager External Partners (Non-SU): Student Services
Impact on Students: HIGH
Measures
More students engaging with Student Services/Student Centre, increase in hits to SMUC/SMSU websites, reduction in withdrawal numbers
Targets
Increase in engagement through advice and guidance by 25%
Initiative
SMSU Values/ SMUC Strategic
Lead Contact/ Department
Timescale
Student Services and SMSU working more closely to support students more effectively
Making a positive impact on the lives of every student Student-centred
Director of Student Services
2013/14 implementation
All services under one roof (J Block). One point of advice/signposting for all SMSU and Student Services activities within the building
SMSU and Student Services welfare campaign schedule throughout the year
Deliver the best possible student experience
VP Welfare meeting, with and shadowing members of the Student Services team throughout the year
SMUC SA 1 SMUC SA 4
Establish training for the President to assist students in advice around academic appeals and disciplinary
Ensure SU President attends NUS training throughout summer including Effective Leadership and Action through Advocacy In house training including sessions with Registry and Student Services to improve understanding of SITS information and academic regulations
Making a positive impact on the lives of every student Student-centred Member-led services Deliver the best possible student experience
SMSU General Manager
Communications Officer SMSU General Manager
SU President
2014/15 Implementation
Strategic Aim 2: To support students throughout their student experience and beyond Establish training for the President to assist students in advice around academic appeals and disciplinary
Ensure SU President attends NUS training throughout summer including Effective Leadership and Action through Advocacy In house training including sessions with Registry and Student Services to improve understanding of SITS information and academic regulations
Making a positive impact on the lives of every student Student-centred
SMSU General Manager
2014/15 Implementation
SU President
Member-led services Deliver the best possible student experience SMUC SA 2
Student Support session included in Officer and Sports and Societies training
Session developed for Executive Committee and Trustees over summer period
Session developed for Sports Clubs and Societies over summer
Making a positive impact on the lives of every student Student-centred
SMSU General Manager
AU President
Member-led services Deliver the best possible student experience
Student Services
2013/14 Implementation
Strategic Aim 2: To support students throughout their student experience and beyond
Liaise with SMUC to ensure sustainable and appropriate financial support is available to students
Continue to have representation on Access Group
Benchmark with other institutions around bursaries/scholarships offered to students
Perform research into cost of living and availability of funds locally and nationally
Research what kind of provision of support students feel that they need (i.e. Student loans/grants info, Debt management advice/Benefits advice) and source information about possible advice agencies
Making a positive impact on the lives of every student Student-centred
SU President
2014/15 Implementation
Student Services
Deliver the best possible student experience SMUC SA 1 SMUC SA 3 SMUC SA 4
Promote funds such as ALF
Create an Operational Plan to raise money for a University Hardship Fund to aid scholarships and Hardship for those students that may not be eligible for ALF Improve communications about support (health, advice and guidance) across campus and online
Create a ‘minisite’ to signpost students to the correct medical care including a specific area for international students
Develop a plan for sending health/support messages throughout the year
Research how students gain information – support webpage scrutiny and external electronic resource investigation
Making a positive impact on the lives of every student Deliver the best possible student experience SMUC SA 1
SU General Manager Communications and Marketing Officer
2014/15 Implementation
Strategic Aim 3: To encourage and build a strong community on and off campus Project Manager: SU President/AU President External Partners (Non-SU): Sport St Mary’s, Chaplaincy, Health and Safety, Student Services, Security, Marketing, International Office Measures Targets
Impact on Students: MEDIUM
Increased engagement with SMSU, reduction in withdrawals, fewer complaints from residents, more effective relationship with local residents, higher engagement with international students Increase in student engagement by 15%, engagement with international students increased by 50%, decrease in neighbourhood complaints
Initiative
SMSU Values/ SMUC Strategic Aims
Lead Contact/ Department
Timescale
Improve and maintain the ‘SMUC’ on campus community feel All students feel part of SMUC/SMSU SMSU campaigns to highlight what SMSU is and how students can get involved Better publicity around SU Council and elections making sure that the whole campus is involved Publicity campaign throughout the year around Clubs and Societies Communications to students about how to set up a student society/ group available on the website and regular social media messages
Student-centred Making a positive impact on the lives of every student Member-led services Deliver the best possible student experience
SU President
2015/16 completion
SMUC SA 1 SMUC SA 3 SMUC SA 4
AU President Communications Officer
Strategic Aim 3: To encourage and build a strong community on and off campus Create an ‘online community’ targeting ‘non-traditional’ and distance learners Utilise social media and online forums via a comprehensive communications strategy Research methods of communication with non-traditional learners to understand what/how to best communicate with them Explore the creation of a Students’ Union module on SIMMSpace/ SIMMSCAPital
Introduce a ‘SMSU Induction Programme’ to students from pre-entry to Alumni communicating different key messages throughout the year Introduce the SU slowly integrating engagement opportunities throughout each stage of the student life cycle Identify key points in each academic year to publicise how the SU can enrich different aspects of the student experience
Student-centred Making a positive impact on the lives of every student Member-led services Deliver the best possible student experience SMUC SA 1 SMUC SA 4 Student-centred Making a positive impact on the lives of every student Deliver the best possible student experience
SU President
2014/15 implementation
AU President Communications Officer
SU President
2015/16 completion
AU President Communications Officer Marketing
Liaise with SMUC around improvement of living arrangements for students including Halls accommodation and private Create a joint Housing Campaign with Student Services highlighting essential information when house hunting and produce materials to support this Research the opinions of students on living within Halls and Private sector and lobby the relevant parties for change Work with SMUC to improve student Halls and Housing standards within the local area Aid the improvement of on campus accommodation services such (as the Launderette) through research, feedback mechanisms and liaison with key stakeholders Create a ‘Students in the Community’ Handbook (possible sponsorship from Endsleigh) to aid student’s integration into living in the local community. Guide to include tips on living in private sector, what to do if your landlord is not responding to requests, bin days, how to be a good neighbour, community calendar.
SMUC SA 1 Student-centred Making a positive impact on the lives of every student Member-led services Deliver the best possible student experience
General Manager SU President AU President Communications Officer Student Services
SMUC SA 1 SMUC SA 4
2014/15 implementation
Strategic Aim 3: To encourage and build a strong community on and off campus Improve involvement and communication with the local community and form effective relationships with key stakeholders Representatives to join groups such as Strawberry Hill Residents association, Council Wards and Neighbourhood Watch in order to support the local community and represent the student perspective Publicise and attend community events and research projects that SMSU can get involved with Invite the immediate local community to events and meetings within the SU/SMUC to inform them of developments and share issues Editorials in local magazines and newsletters highlighting student achievement
Student-centred Deliver the best possible student experience
Create diversity and cultural community understanding on campus Create an ‘International Society’ for all students as a forum to discuss and celebrate international difference, British culture, organise events and welcome new students to campus Communicate faith celebration messages as and when events and festivals happen Create more ‘Welcome’ events to engage International students with SMSU. Explore ideas for creating a smaller ‘Welcome’ for students starting in Semester 2
Student-centred Deliver the best possible student experience Making a positive impact on the lives of every student
General Manager
2013/14 Implementation
SU President AU President Communications Officer Student Services Security SU President Communications Officer Marketing International Office
SMUC SA 1
2014/15 Implementation
Strategic Aim 4: To provide effective, open communications with students and increase marketing opportunities Project Manager: Communications and Marketing Officer/General Manager External Partners (Non-SU): Marketing, BAM Measures Targets
Impact on Students: HIGH
Increased participation levels with events and consultations, more effective communication between departments and the SU, increased marketing revenue from external advertisers Increase in marketing revenue by 25%, increase in online/offline participation by 25%
Initiative
Full time Communications and Marketing position introduced Full time publication of SU business via a range of online/offline collateral One point of contact for internal/external communications and Marketing relations Full time management of social media – communications in ‘real time’ Integration into SU and wider SMUC team including introduction of Communications/Marketing work station and sourcing of relevant software Implementation of a Marketing and Communications Strategy Including measurable targets (i.e. year upon year increase in engagement) Operational guide to SMSU brand and communications Implementation of an annual Communications Plan including campaign, event and key messages mapping throughout the year Research into income generation through current agreements (with BAM, Endsleigh, etc.) and future arrangements (post May 2014) Research into new technologies and communications methods and a timeline for implementation Focus and plan created to improve SEO Social Media Policy established
SMSU Values/ SMUC Strategic Aims Making a positive impact on the lives of every student
Lead Contact/ Department
Timescale
General Manager
2013/14 implementation
General Manager
2013/14 implementation
Communications and Marketing Officer
2014/15 completion
Deliver the best possible student experience SMUC SA 4 Deliver the best possible student experience SMUC SA 4
Strategic Aim 4: To provide effective, open communications with students and increase marketing opportunities More effective communications about SU business to the SMUC and wider community Communications done in ‘real time’ via social media, radio and website Monthly editorial in Staff news letter and editorials in SMUC publications (submission dates included in Annual Comms Ops Plan) More interactive technology used such as video, feedback mechanisms (forums etc.) utilised within SMSU communications mix Monthly blogs for the Executive Committee and Student Trustees on the website and linked through to social media Welcome emails and info graphics to new students Increased SMSU involvement in student volunteer training and Open and Visit Days SMSU session/talk on Open/Visit days as well as stall Executive Committee involvement on Open/Visit Days – true student view SMSU session in Student Ambassador \Support Worker Training Coordination of Sports and Societies Showcase on Open/Visit Days
Making a positive impact on the lives of every student Student-centred Deliver the best possible student experience
SU President
SMUC SA 1 SMUC SA 4
Marketing Department
Student-centred Deliver the best possible student experience
SU President
AU President Communications and Marketing Manager
2013/14 implementation and ongoing
AU President
SMUC SA 1
Marketing Department
Source sponsorships for events and possible ‘blanket’ sponsorship for Clubs and Societies Research other similar institutions Research potential sponsors Source sponsorship
Deliver the best possible student experience
Student Services Communications and Marketing Officer
SMUC SA 4
General Manager
Improve and increase Feedback mechanisms to students on and off campus Collect responses to key student issues as part of the annual Comms Ops Plan (Have Your Say campaign) Create more online feedback mechanisms via the website and social media Re-initiate monthly GOAL topics and produce videos of the responses
Making a positive impact on the lives of every student Student-centred Deliver the best possible student experience
Communications and Marketing Officer
SMUC SA 1 SMUC SA 4
2013/14 implementation
2015/16 completion
2013/14 implementation and ongoing
Strategic Aim 5: To be a professional organisation and to increase the number and quality of commercial services to students Project Manager: SMSU Finance Officer/Office Administrator External Partners (Non-SU): SMUC Finance dept, Vice Principal (Resources), Charities Commission, Auditors
Impact on Students: MEDIUM
Measures
Unqualified audit reports, healthy financial reserves, student employment opportunities created, opportunities for capital investment
Targets
Become and incorporated organisation, decrease SMUC institutional grant by 5% year on year
Initiative
One unified booking system for SU Lounge usage. Bookings held by SMSU only to aid effective communications of bookings. All departments to contact SMSU administrator for bookings. Investigation into the ‘ownership and facilities’ of the SU Lounge. Who should gain income from external bookings? Access and training on Kinetics system for SU General Manager, Administrator and Charity Commission financial reporting requirements. Report via SORP/SOFA annually. Training for Sabbaticals/Staff/Trustees to aid understanding of reporting procedures. Communications with SMUC Finance department and auditors to aid reporting process. Develop a ‘Reserves Policy’ explaining reasons to hold reserves and intended usage and report back to members.
SMSU Values/ SMUC Strategic Aims Member-led services Making a positive impact on the lives of every student
Lead Contact/ Department
Timescale
General Manager
2016/17 full completion
SMUC SA 1 SMUC SA 4 Member-led services
Vice Principal: Resources General Manager
Office Administrator Conferencing
Finance Officer SMUC SA 4
2013/14 implementation (for 2012/13 accounts)
Strategic Aim 5: To be a professional organisation and to increase the number and quality of commercial services to students Streamline Financial procedures to aid financial sustainability and confidence Annually review progress and adherence to action points from Internal audit (May 2012). Introduction of Monthly Management Accounting and monthly review by Finance Officer/General Manager and Quarterly reporting to Trustees/SU Council/Board of Governors. Implement an SMSU Finance Manual to aid understanding of financial procedures and adherence to financial controls. Annual finance training for Sabbaticals during handover period to ensure understanding of financial procedures and to minimise risk Source internal/external project funds to support student activities. Bench mark with other SU’s to source information about funding available. Write an operational plan for student activities funding including application dates and allocation details. Bench mark funding from institutions of a similar ethos/size around funding for activities. Engage with NUS activities to gain advice and guidance on applications Implement a Customer Service Strategy Review Opening hours of SU Hub and Shop to ensure that it is meeting the demands of customers via feedback mechanisms such as online evaluation and GOATTS. Perform a customer service audit on all aspects of SU activity including interactions with students/staff at all levels (such as email, opening hours, telephone, website etc.) Proposal for extra resource (according to outcome of audit) such as student staff to operate SU shop during term time Expand Opportunities for sales of goods As part of new website platform scoping, investigate ways to facilitate online sales (pre order) and tickets sales for events Investigate ways to support/facilitate Alumni sales through the SU shop Look into widening stock (including custom made cards)
Member-led services Deliver the best possible student experience
General Manager
SMUC SA 1 SMUC SA 4
AU President
Deliver the best possible student experience
General Manager
SMUC SA 1 SMUC SA 4
SU President
2013/14 implementation
Finance Officer SU President
2013/14 start, 2015/16 completion
Finance Officer
AU President
Member-led services Deliver the best possible student experience
General Manger
2013/14 start, 2014/15 implementation
Office Administrator Communications Officer
SMUC SA 1 SMUC SA 4 Deliver the best possible student experience
2013/14 start, 2014/15 implementation Office Administrator
Strategic Aim 5: To be a professional organisation and to increase the number and quality of commercial services to students SU Bar Operations Create service level agreements with Catering and Housekeeping for the provision of events Create a ‘Have your say’ feedback campaign about bar service and possible ideas for developments Investigate feasibility of SU owning the bar and risk assess
Deliver the best possible student experience
Create a ‘Student Hub’ on campus by improving facilities within SU Building Move SU Shop onto ground floor (pool room) and place games etc in SU Lounge area Expand SU Office space by utilising the room at the back of the post room by knocking through from AU office space Create more storage space for new shop by creating a store room (currently SU Shop) and knocking through to current store area. Use current ‘Hub’ space for Sports/Societies/Student groups meeting space including Sports/Societies development resources Create a mini reception on ground floor to aid communication for SU/ Student Services activity Increase staffing to support extra provision of services Employ student staff to attend to SU Shop over lunch times. Increase gradually according to demand/expansion Introduce a Finance Assistant to aid Finance Officer with day to day accounting Lobby University College to improve Launderette Facility on campus Gain information from current provider ‘Circuit’ and benchmark against other University facilities Prepare a report based on 2012/13 about comments and usage Have your say campaign on the current facility Become an incorporated charitable organisation Create financial reserves and a policy to be reviewed by the Trustee Board every 3 years Investigate cost and requirements to register with companies house Familiarise accounting staff , sabbatical officers and Trustees with Companies House reporting lines and responsibilities Investigate the pro’s con’s to becoming incorporated
Member-led services Deliver the best possible student experience Making a positive impact on the lives of every student Student-centred
General Manager
2016/17 completion
Finance Officer SU President AU President General Manager
2017/18 completion
Finance Officer SU President AU President Office Administrator
SMUC SA 1 Deliver the best possible student experience
General Manager
Member-led services Deliver the best possible student experience Member-led services
Office Administrator
Finance Officer Office Administrator 2013/14 implementation, completed by 2017/18
SU President AU President General Manager Finance Officer
SMUC SA 4
2014/15 implementation, 2017/18 completion
2016/17 completion
Strategic Aim 6: To develop a diverse range of student activities that aid personal development, skills, enterprise and the student experience Project Manager: SU President/AU President External Partners (Non-SU): Sport St Mary’s, Student Services, Chaplaincy, Careers, Centre for Work Based Learning
Impact on Students:
Measures
Increase in student participation, increase in SMSU financial surplus, sold out events, more engagement with minority groups
Targets
15% increase in participation overall (50% increase in participation of minority groups)
Initiative
SMSU Values/ SMUC Strategic Aims
Lead Contact/ Department
Timescale
Larger variety of events for all students coordinated by SMSU Research what students want in terms of activities, group, forums on and off campus Implement activities from feedback Better communicate diverse activities with a diverse student audience Delegate responsibilities to student volunteers such as Executive Committee Support students to set up their own groups and societies and continue support Take advantage of the local area by providing visits to key places and areas Provide more events and activities during the daytime Become involved with already established student activities (such as with the Chaplaincy) in order to build relationships with the wider student community Publicise more effectively the message that students can create their own groups and activities fully supported by the Students’ Union Publicise more effectively the possible use of space across campus which can be used by student groups Establish links with Careers, Work Based Learning and Academic Schools to provide students with placement activities Create and online ‘Enterprise Bank’ where all opportunities can be housed and showcased and where connections with other students and employers can be made Create a ‘START’ programme for student development in conjunction with careers, workplace learning and external training providers
Member-led services Deliver the best possible student experience Making a positive impact on the lives of every student
SU President
2013/14 implementation
AU President
SMUC SA 1 SMUC SA 4 Deliver the best possible student experience
SU President
SMUC SA 1
Careers
AU President
Centre for Work Based Learning
2015/16 completion
Strategic Aim 6: To develop a diverse range of student activities that aid personal development, skills, enterprise and the student experience Coordinate effective training and development mechanisms for Sports Clubs and Societies Introduce a manual for Captains including basic account information, communicating with members and socials/initiations policies Introduce a full training day for captains including sessions from Student Services and Alumni Office (raising sponsorship) One to one development and support meetings with each captain throughout the year Reduce membership fees by sourcing external funding Research membership fee processes at other institutions and bench mark costs Streamline payment procedures for membership by introducing online direct debit set up. Introduce a Sports Clubs forum and Societies forum to discuss specific activity related issues Create a ‘Student Sport Strategy’ to compliment the Sport St Mary’s ‘Sports Strategy’ Increased student engagement with charity fundraising Clubs, Societies and student groups introduced to VP Fundraising at the beginning of the year A programme of student fundraising agreed at the beginning of each academic year Fundraising element built into Sports/Societies awards criteria Liaison with departments (Chaplaincy, Alumni) around fundraising ideas Establish closer links with local charities
Member-led services Deliver the best possible student experience
AU President
2015/16 completion
Sports Officer Sport St Mary’s
SMUC SA 1
Deliver the best possible student experience SMUC SA 3
SU President AU President
2013/14 implementation