Leadership body application booklet december march

“The task of the leader is to get his people from where they are to where they have not been.�

Leadership Body Applications Dear BRAVE friend, I’m glad to welcome you to an amazing journey of applying for leadership position in our LC. In front of you is a booklet for TL and Manager positions for period August – December.

Our LC achieved some amazing things in past period, and I am really proud that we all shared that sweet joy of success and achievement. We provided more than 40 leadership opportunities, but what we want to do is to make this leadership development go viral and make it accessible for every student in our campus, for every organization and every company out there.

I honestly believe that key to unlocking this amazing potential of our organization lays in you and other BRAVE individuals willing to take this responsibility of leading our LC forward. Role of our organization is to create leaders and we have to start from ourselves, awaking this leadership in us to make others better.

I can’t wait to see your amazing image of our LC in the future and way we can all together shape our organization and make it better.

I wish you good luck!

For all the additional information feel free to approach and ask me or any other member of EB team.

Sincerely yours, Dušan Stojković LCP 2014/15

Leadership Body Applications

Application process: 1.

After reading this booklet, click the link to confirm attendance to the Academy. You have to attend academies for your function, and General academy!

2.

Please answer all the questions. Incomplete applications won’t be considered. Also, solve the case study for both functions! You will need to send us a short summary of your case study solution (up to 2 pages, in pdf) and a presentation (in ppt, prezi or similar) that you are going to use when presenting on the interview (you have 5 min per each position) until the application deadline.

3.

Express yourself through the design of the application!

4.

Save the application in .pdf format and send it to snezana.markovic@aiesec.net and dusan.stojkovic@aiesec.net till 24th of October 2015, by 18:00.

5.

You will get an e-mail confirmation of receiving your application within 24 hours.

6.

In the time frame of 25-26th of October we will held the interview.

7.

Name your application in following format : Name_Surname_LB_Position name

8.

You have to apply for minimum two positions!

9.

Good luck!

Leadership Body Applications

LCP

VP TM

VP iGCDP

TM Coordinator

TL Enter Your Future Raising

VP oGCDP

VP M&PR

VP oGIP

VP iGIP

Corporate Relations Coordinator

X Coordinator

TL Value Delivery

TL Value Delivery

VP CR

TL International Kindergarten & Social Care

TL Global Talent FPN

TL Global Talent FON

TL Global Entrepreneurs Raising

VP F

iGCDP Sustainability Coordinator

Leadership Body Applications Required: -

Communication skills Presentation skills Strategic thinking Leadership skills

Preferred: -

Competencies required: -

Entrepreneurial Outlook Proactive Learning Emotional Intelligence Global Mindset Social Responsibility

Presentation skills Strategic thinking Leadership skills Team management skills Project management skills Conflict management skills Virtual/physical meetings management

Benefits: -

Development of leadership skills; Team building experience; Team management experience; Access to global network; Development of time management skills; Project planning skills; Conflict management skills.

Attendance is mandatory for: LCM, Team meetings, Leadership day, SPARK, Leadership meetings, LCP2TL meetings, Weekly VP TL working times and analysis.

Working hours: 20 hours a week. 4 hours per work day.

Team Leader Enter Your Future Raising

Leadership Body Applications

The Enter Your Future team is responsible for all the raising of Enter Your Future, communicating with schools and servicing our TN takers. It’s a position that requires sales skills, fast-responding, organization, and good communication skills and human skills, and working ethic. You will improve your sales skills, team management skills, working under pressure and organizational skills.

Contribution: Reducing xenophobia and raising needed IT literacy and culture awareness for kids in Belgrade.

This will long termly influence their values, perspectives and city we live in.

Job description:

1.

• • • •

Raising Responsible for raising of TN forms in Schools, Communication with Sales Manager (iGIP, CR) considering the Sales educations (80 % of members to attend all of them), Weekly Working Times with the Team as a must (100% of team members attendance on every of them), Weekly analysis of Sales results to the VP (100% filled sales tracking tool and projected concrete steps for sales improvement).

Key Performance Indicators: 1.

Raising # raised TNs in schools, # Educations (80 % of all members to attend), # Weekly WT (80 % of all members to attend).

Team Leader Value delivery

Leadership Body Applications

The Value Delivery team is responsible for all the realizations of Enter Your Future, Social Care and International Kindergarten,, communicating with interns. This team will be responsible for the implementation of EP minimums and the overall quality of realizations. It’s a position that requires coaching skills, fastresponding, organization, and good communication skills, human skills, and working ethic, as well as a good command of the English language. You will improve your presentations skills, team management skills, working under pressure and organizational skills and coaching skills, as well as customer support.

Contribution: Reducing xenophobia and raising needed IT literacy and culture awareness for kids in Belgrade.

This will long termly influence their values, perspectives and city we live in.

3.

• • • •

3.

• • • • •

Realization Responsible for realized and completed NPS score (Realized score 80 - Response Rate 100%, Completed 75 - Response Rate 80%), Responsible for implementation and tracking of EP LEAD (100% of held P.A. meetings, integrated 50 % of EPs in the LC, realized of 100 % of AIESEC expectations), Responsible for tracking of partner servicing (100 % realized of expectation meetings, 100 % of evaluation meetings) , Responsible for tracking arrival/departure and collected "stories from an internship" (100 % arrival/departure, 70 % stories).

Realization NPS score (Realized score 80 - Response Rate 100%, Completed 75 - Response Rate 80%), EP LEAD (90% of held P.A. meetings, integrated 50 % of EPs in the LC, realized of 100 % of AIESEC expectations), Partner Servicing (100 % realized of expectation meetings, 100 % of evaluation meetings), Arrival/departure and collected "stories from an internship" (100 % arrival/departure, 70 % stories).

Percentage of realizations from country partnerships compared to total realizations

Team leader Social Care & International Kindergarten

Leadership Body Applications

The Social Care & International Kindergarten team is responsible for all the raising of SC & IK, communicating with TN takers and servicing them. It’s a position that requires sales skills, fast-responding, organization, and good communication skills and human skills, and working ethic. You will improve your sales skills, team management skills, working under pressure and organizational skills.

Contribution: SC: You will enable NURDOR and Clinic Selaković to further develop their NGOs and operations by providing well educated international volunteers. This will influence greatly on the impact they have as NGOs. IK: Reducing xenophobia and raising needed culture awareness for kids in Belgrade. This will long termly influence their values, perspectives and city we live in.

1.

• • • •

Job description: Raising Responsible for raising of TN forms in social institutions and kindergartens, Communication with Sales Manager (CR) considering the Sales educations (80 % of members to attend all of them), Weekly Working Times with the Team as a must (100% of team members attendance on every of them), Weekly analysis of Sales results to the VP (100% filled sales tracking tool and projected concrete steps for sales improvement).

Key Performance Indicators: 2.

Raising # raised TNs in institutions and kindergartens, # Educations (80 % of all members to attend), # Weekly WT (80 % of all members to attend).

Leadership Body Applications X coordinator

The X coordinator is in charge of developing the iGCDP sector in cooperation with VP iGCDP and the rest of the iGCDP structure. As this area is constantly growing, the X coordinator will work on the monitoring and tracking of the processes of matching and realization, coordination of the X unit and the improvement of processes.

Job description Working with VP iGCDP and the entire iGCDP sector Coordination of X unit, education, motivation and creation of sector culture Knowledge and analysis of the existing processes as well as looking for ways to improve them Tracking of matching of all TNs in the LC Tracking of reception, accommodation, registration and reception activities Working on LC2LC cooperations NPS, implementation and growth Working on buddy and host system

Leadership Body Applications

Team leader Global Talent Outgoing

Global Talent Outgoing team has the responsibility to conduct all the operations, to maintain constant communication with Marketing managers and manage sign ups to ensure bigger % of conversions. Improving and tracking EP management will require a persistent and constant work as well as ability to communicate and solve problems quickly.

Contribution: Sending people on a GIP internship will reduce youth unemployment and spark entrepreneurship within young people in the region.

Job Description: Pre-matching: • Communication with Global Talent marketing for promotion • Contacting people from the platform • Managing and contacting sign ups and ORS, • Quality control trough ORS and conducting the standards.

•

Key Performance Indicators:     

%of sing ups contacted within the time limit, Number of EP's raised in the sub product, Number of EP's matched in the sub product, Number of EP's realized in the sub-product, Response Rate



NPS score

Working on the GT platform and managing all EP's on it.

• Managing weekly TNs regarding content for GT promotion Matching: • Interviews, • Sending 10 internships per week for every EP • Coaching every EP to apply for a minimum of 5 internships per week • Attendance on matching day along with all EPs Realization: • Managing visa documents and other requirements • Managing co delivery of the internship with the VP ICX

Leadership Body Applications Corporate Relations Coordinator Corporate Relations has the responsibility to connect our organization with corporate sector, to maintain constant communication with partners and present AIESEC in corporate events. Working at this function gives you the opportunity to experience working with corporate sector, develop ways of communication with different kind of stakeholders and the opportunity to develop your presentation, negotiation skills and business outlook.

Contribution: This sector is responsible for connecting AIESEC with corporate stakeholders. Corporate Relation sector supports Global Citizen Incoming and Global Talent Outgoing and Incoming programs.

Job Description: • Market research, • Account management • Analysis of sales processes and proposing strategies for fulfilling gaps, • Involving in creating educational cycle with VP CR, • Positioning of oGIP, iGIP and iGCDP program among the companies, • Planning and tracking of Business promotion with VP CR, • Planning activities for partners.

Key Performance Indicators: • # of contacted companies, • # of company meetings, • # of signed contracts, • # of companies connected with Global Talent program, • # of companies connected with Global Citizen program.

Team Leader Global Entrepreneurs Raising

Leadership Body Applications

Global Entrepreneurs Raising team will deal with the solving of business problems in small and medium enterprises in Serbia. These problems will be analyzed and solved by interns that will work in these companies and thus improve the business in our country. The team is in charge for the sales process of Global Talent Incoming team.

Job description: 1.

• • • • •

Raising Market research Responsible for raising of TN forms in Communication with Sales Manager and VP CR considering the Sales educations (80 % of members to attend all of them), Weekly Working Times with the Team as a must (100% of team members attendance on every of them), Weekly analysis of Sales results to the VP (100% filled sales tracking tool and projected concrete steps for sales improvement).

Key Performance Indicators:

1. Raising # # # # # #

raised TNs Educations (80 % of all members to attend), Weekly WT (80 % of all members to attend). of contacted companies, of company meetings, of signed contracts,

Leadership Body Applications iGCDP Sustainability Coordinator iGCDP Sustainability Coordinator will deal with the providing financial sustainability of iGCDP through different stakeholders: host families, hostels, funds and grants. The goal of this Coordinator is to make sure that all internships in iGCDP are financially stable. It’s a position that requires sales skills, good communication skills and working ethic. You will improve your sales skills, working under pressure and organizational skills.

Job description: 1.

• • •

Market research Responsible for raising of hostels Communication with Sales Manager and VP CR considering the Sales educations (80 % of members to attend all of them), Analysis of potential funds and grants • Promoting host programme • Weekly analysis of Sales results to the VP (100% filled sales tracking tool and projected concrete steps for sales improvement).

Key Performance Indicators:

2. # # # # # #

raised TNs Educations (80 % of all members to attend), Weekly WT (80 % of all members to attend). of contacted companies, of company meetings, of signed contracts,

Talent Management Coordinator

Leadership Body Applications

Talent Management Coordinator will deal with increasing productivity of members by implementing team minimums, tracking the educational system and LEAD implementation. The Coordinator will also deal with recruitment (selection, allocation, induction) as well as supporting front office with the Value delivery phase and LEAD implementation for Eps. It’s a position that requires presentation and communication skills, working ethic, analytical skills and problem solving.

Job description: • • •

Recruitment (selection, allocation, induction) Team minimum implementation and tracking Productivity tracking and increase with performance tracking and R&R Educational system – creation and tracking • Supporting front office team with LEAD implementation, IPS and OPS • Analysis of potential bottlenecks and working on preventing them

Key Performance Indicators: # TMP allocated % member’s efficiency # NPS of members and response rate % retention rate # IxP

Leadership Body Applications General questions:

1. Why do you want to be a part of the Leadership body of LC FON? 2. What is role of AIESEC in society? What does it mean for you to achieve Peace & Fulfillment of Humankind’s Potential?

3. Explain AIESEC to: a) 5 year old kid b) Your college professor c) President of Serbia 4. Do a SWOT analysis of AIESEC Belgrade FON? 5. What are key milestones needed for AIESEC Belgrade FON to grow?

6. What is leadership for you? Describe one situation when you act as a leader? Why leadership is important for you personally?

Leadership Body Applications Functional case studies

Enter Your Future Raising

It is the third week of January. You are working on raising schools for off peak and you’ve only managed to raise 4 TNs so far and the goal is 24. You have a lot of leads, the schools are interested in general, but they are stalling with the promotion and making the decision. In a couple of schools less than 10 students returned the survey. The process is prolonged even further by the Parent council who is supposed to issue that permit is being waited for weeks to assemble. It is exam period at the faculties so the productivity of your members are not at a high level. Your term ends in one month.

1) What are your strategies and activities for working with schools? Make a plan with concrete steps.

2) How will you increase your team productivity and make sure that you reach your goals without missing the deadlines?

3) Which are your key activities for speeding up the process of raising?

4) Which messages and channels are you going to use to attract more students to the workshops?

Leadership Body Applications Social Care & International Kindergarten

It is the third week of January. You and your team have managed to raise only 4 TNs and the goal is 20. You have a lot of institutions that are interested but don’t have enough money to sustain the realizations. When it comes to raising for International Kindergarten, we had a lot of troubles with approaching them because we are targeting wrong kindergartens that cannot afford to have interns in their facilities. On top of it all, it is exam period at the faculties and the productivity of your team members is not really high.

1. How will you make sure that your Social Care realizations are sustainable? Provide at least three ways to achieve this. Which are your key synergies for achieving this? What is your role in each of these ways.

2. How will you increase the productivity of your members and make sure that you achieve your goals with respecting the deadlines?

3. Make an analysis of the market for kindergartens and propose strategies for approaching them and speeding up the process of raising.

Leadership Body Applications Value delivery team

It is the second week of January. You already have 20 interns here and 20 more are coming this and the following week. The ones that are here are complaining because they haven’t started their work yet and it is been more than 10 days that they are here. The reason for this is that we have to do promotions in schools once again because the number of delegates has decreased significantly (people gave up).

At the same time, interns from one of our houses are complaining about accommodation, that they are traveling too much from their house to their work place and that there are too many of them living at the same place. AIESEC hasn’t really provided support for them, because it is exam period and the productivity of your members is not really high. This means that weekly coachings, team meetings, working times and reception plans haven’t been held regularly. Don’t forget that 20 more people are supposed to arrive in the next period and that we need to provide airport pickup, report them to the police and take them to their work on the first week.

1. How will you manage the situation with JD and starting work for the people that are already here?

2. How will you manage the problem with the accommodation?

3, How will you make sure that your team’s productivity increases so that they provide the proper support for the realizations (the people that are already here and the ones that are yet to come).

4. Which of these problems is your priority and why? Make a plan of your key activities in the next period.

Leadership Body Applications

X Coordinator

It is the third week of January. The plan is to match 40 TNs until the mid of February. You have previously worked on establishing LC2LC cooperation but the partner LCs are still in the process of raising and above all they are not replying their e-mails. Currently there are 30 interns that need to have IPS and EP minimums fulfilled, however, the teams are occupied with their exams so they are not fulfilling their obligations. They are not integrated in the LC, aren’t coming to LCMs and on the other hand the members of the LC are not coming to reception activities.

Propose strategies and activities that will lead to: 1. 40 TNs matched in a month 2. IPS is held and EP minimums are fully implemented 3. The problems with the realizations are solved in a way that all stakeholders are satisfied

Leadership Body Applications Team Leader Global Talent Raising

It is the third week of January. You and your team of 4 members have been working on raising for the past month with little success. You’ve raised 4 TNs but your plan is to have 16 and you realise that the problem was that you didn’t target the right companies. You have a couple of leads, but the companies are stalling with making the decision. There is only one month left for raising. At the same time it is exam period at the faculties so the productivity of your members is not high. The two companies where you managed to raise TNs are asking you when they will get their interns but you are not sure when the iGIP team will be able to match them since the communication between your two teams is not going so well.

1. Propose activities that will enable you to fulfill the plan for raising. Which is the right profile for raising Global Entrepreneurs and how will you define it?

2. How will you improve the synergy with iGIP team and communicate properly the situation to the company?

3. How will you convert the existing leads into customers? Make a plan for servicing companies.

4. How will you make sure that your team’s productivity increases and that you achieve your results without missing the deadlines.

Leadership Body Applications Corporate Relation Coordinator

Hello CR Coordinator, you are now a very important part of our LC. Your goal is to connect the corporate sector with our focus programs (iGCDP and oGIP). As expected we have ambitious goals to bring companies who will support us and understand our organizational values. Your part of this puzzle is to create two long term partnerships and provide more exchanges.

Situation in your LC is the following: iGCDP raising for EYF, raising for GE, oGIP raising, matching for GT and raising for GE, oGCDP raising.

1. Define the profile of the companies that are our target for iGCDP and oGIP. Create a strategy for building partnerships and define KPIs. 2. Raising for iGCDP is not doing so good. How you will help the situation? You have 3 weeks, define 2 priorities.

3. You are organizing an Open Day in October for a very important corporate partner who wants to give a scholarship for 5 EPs (GE). How you will get enough people attending the Open Day? Who are your stakeholders and what are your activities towards them?

4. Propose activities for positioning AIESEC organization towards the corporate sector.

Team Leader Global Talent Outgoing

Leadership Body Applications

Raising for your subproduct is coming to an end. You currently have 9 EPs that refuse to apply for every internship that you send them. On the last day of raising you get new EPs and you end up having 40 of them. The Opportunity manager in Marketing sector is supposed to help you convert these people to the apply stage, but you haven’t been able to reach him in the past two weeks. Partner LCs for your suproduct are in Tunisia, India, Romania and Russia. Currently, in all 4 LCs there are internships for which your EPs are matchable and the deadline for applications and matching is in 23 days. On the other hand, it is exam period at the faculties, so your team members are not working as much and two of them are on the break of leaving.

1. How will you increase the productivity of your team and make sure that they are working with their EPs and respect the deadlines?

2. How will you convert the EPs to matched? Make a plan with concreate steps for working with them.

3. Define the ways of working with partners. Make a plan with concrete steps for this stakeholder.

4. What concrete steps are you going to make to improve your synergy with Marketing?

Leadership Body Applications Talent Management Coordinator

It is the third week of January. Recruitment is ongoing, you have 30 people on MXP currently and promotion is still ongoing, where you need to attract 30 more people. At the same time, winter realizations for iGCDP started and they need to have IPS and EP minimums implemented. Since it is exam period, the productivity of our teams is decreasing, which is especially problematic when it comes to Value delivery teams that can’t afford to stop working now.

1. How will you solve the recruitment problem? How can we deal with attraction, selection and MXP at the same time? Make the plan for recruitment.

2. How will you increase the productivity of your teams and which teams will you focus on in the LC? Propose at least 3 solutions for this.

3. How will you make sure that the Value Delivery phase is according to standards in iGCDP? What is your role in that?

4. Which of these problems will you choose to focus on first and why?

Leadership Body Applications iGCDP Sustainability Coordinator

The Social Care team is working really hard to raise TNs for the following period and we have a lot of institutions that are interested in having our interns working with them, but they don’t have the finances to sustain the realizations. Your job is to find a way to make these 20 realizations sustainable.

1. Which is the profile of people that would participate in host programme? Which messages and channels are you going to use to attract them?

2. Make a market research of hostels in Belgrade and make an offer for cooperation with them.

3. Research potential funds, grants and different investors for iGDCP. 4. Which of these ways is your priority and why? How many realizations do you plan to provide by which stakeholder?

Leadership Body Applications Ć

Ć

Ć

Ć

Ć

Ć

Ć

Č

Ć