July 2016 Southwest Florida Business Today by Southwest Florida Business Today

INSIDE THIS ISSUE: Commercial Real Estate Market

We’re All Business

SOUTHWEST FLORIDA’S BUSINESS VOICE • 239-573-9732 Vol. 9 No. 9 / JULY 2016 www.swfloridabusinesstoday.com

Distributed in Fort Myers, Cape Coral, Estero, Bonita Springs and Naples

TAKE ONE

A look at commercial real estate trends and topics in SWFL FOLLOW SOUTHWEST FLORIDA BUSINESS TODAY ON:

IN THE NEWS

Technology partnership hosts third Hackathon

HACKATHON See page 13

Blue Chip accepting applications for award

Small businesses in Lee, Collier and Charlotte counties that have achieved success despite adversity are eligible for the 22nd annual Southwest Florida Blue Chip Community Business Award. The award is coordinated and sponsored by BB&T- Oswald Trippe and Company and BB&T Bank. To qualify, the for-profit business must have been in operation for at least three years under the same ownership and employ five to 400 people. AWARD See page 14

Lectures help businesses combat identity fraud

The Identity Fraud Task Force is offering four free lectures this summer on various aspects of identity fraud for the nonprofit and business communities. The business community requested the topics during a discussion that Collier County Sheriff Kevin Rambosk chaired for the Task Force this spring. On July 6, Carrie Kerskie, director of the Identity Fraud Institute at Hodges University, will offer expert information on Identity Theft prevention for you and your business. On July 20, Greg Scansy, CEO of Cybersecurity Defense Solutions, will discuss how to protect your organization from a breach. On Aug. 3, Rep. Kathleen Passidomo, Sheriff’s Lt. Chad Parker FRAUD See page 2

The Culver’s location on Pine Island Road in Cape Coral was completed earlier this year. It is the second location for the chain in the city.

More butterburgers, cheese curds Culver’s built five locations, has plans to open four more

Creighton Construction has completed construction of five Culver’s restaurants throughout Florida, and four additional locations are under construction. Recently completed Culver’s are located at: • 1607 Cape Coral Pkwy. in Cape Coral • 309 W. Pine Island Rd. in Cape Coral • 9340 Six Mile Cypress Pkwy. in Fort Myers • 12651 S. Cleveland Ave. in Fort Myers

• 385 Kings Hwy. in Port Charlotte. The four Culver’s locations under construction are in North Port, Venice, Port St. Lucie and Lehigh Acres. The Midwest-based Culver’s restaurant chain added 31 restaurants in 2015. Known for its cooked-to-order food with farm-fresh ingredients, Culver’s has been operating for more than 30 years, and has more than 550 familyowned and operated restaurants in 22 states. Creighton Construction’s team of professionals have an extensive background and experience in all aspects of project development to provide complete turnkey service from Acquisi-

The Culver’s location on S. Cleveland Avenue in Fort Myers. tion, Engineering, Design, Permitting through Construction for commercial as well as residential development. For information, call 239-210-0455 or visit creightondev.com.

Learn how to contract with government A free symposium will help business owners learn to contract with federal, state and local governments on July 19. Governments comprise one of the largest U.S. customer segments. Agencies and organizations at all three levels of government buy nearly everything imaginable: food, flowers, fighter jet components, janitorial services, construction and heavy equipment. The symposium is from 9 a.m. to at Harborside Event Center, 1375 Monroe St., in downtown Fort Myers. “We are really proud to be part of an event that showcases a part of the economy that is so important to the success of so many local businesses,” said Lee County Economic Development Executive Director John Boland.

“

We are really proud to be part of an event that showcases a part of the economy that is so important to the success of so many local businesses.

– John Boland, Lee County Economic Development Executive Director

“

The Southwest Florida Regional Technology Partnership held its third annual Hackathon June 3-5 in conjunction with Code For America’s National Day of Civic Hacking. The event took place at the Lee County Economic Development. The economic theme focused on developing ways to track and report references and results for the Lee Entrepreneurs’ Assistance Resource Network, a new organization recently formed by Lee County. “Computer programmers, software developers, graphic designers, project managers, community organizers and others are invited to join together for a weekend of intense collaboration, leveraging their skills to help their community,.” Said Partnership President Marc Farron.

The expo provides insight into the purchasing processes of the government market, identifying resources that can aid business owners when marketing to the various government

entities. Additionally, the event offers opportunities to network with prime contractors and to learn about government subcontracting possibilities. Sponsored by the Lee County Economic Development Office, America’s Small Business Development Center of Florida and Florida Gulf Coast University the event gives participants insight, helping identify resources and market their businesses to government agencies. Symposium speakers include the General Service Administration, Veterans Administration, U.S. Department of Transportation, MacDill Air Force Base, Army Corps of Engineers, Small Business Administration, FSBDC and Florida Department of EXPO See page 13

FOCUS ON: TECHNOLOGY IN THE WORKPLACE

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Southwest Florida BUSINESS TODAY

JULY 2016

Diversity conference aims to build bridges Hodges Uniiversity is offering Southwest Florida professionals support and an opportunity to learn best diversity practices with a two-day conference this month. “The Importance of Cultural Competency in the Workplace” conference fulfills the diversity community initiative “to build bridges to the larger community and to work with groups to bring a wider and more highlighted focus to the experiences of diversity.” The event is July 22-23 at the university’s Naples campus.

Guests may attend a pre-conference social at 5 p.m. July 22, then delve into conference topics and strategies from 8 a.m. to 4 p.m. July 23. The conference will include presentations, panel discussions and group activities. James E. Wright, CDR Diversity and Inclusion strategist, is James E. Wright keynote speaker. He has 15 years of experience working with organizations to attract diverse talent.

Mental health counselors, licensed clinical social workers, marriage and family therapists, human resources, diversity and organization-wide managers and administrators are invited to attend. Participants can earn six CEUs through Genesis Counseling of Fort Myers. The conference costs $100 for individuals, $50 for Hodges University alumni, and Hodges employees and students may attend free of charge. Table and event sponsorships are also available. To register, go to www.hodges.edu/diversity/conference.aspx.

Bennett’s unveils Fresh Roast Cold-Brew

With Southwest Florida’s soaring summer temps, a Bennett’s Fresh Roast’s cold-brew may be just the drink to start the day. “This is probably the biggest thing we’ve rolled out in the past few years,” said Bennett’s owner Bob Grissinger. Bennett’s has stores in downtown Fort Myers and Sanibel Island. “Few, if any, companies offer cold-brew and especially don’t offer it fresh roasted. It’s not inexpensive to make, but it’s oh, so worth it.” The process takes a large amount of coarsely ground coffee and steeps it in cold water for 12 to 18 hours. Coldbrew is never heated. The concentrate is used to make a rich, smooth, low acidity and mellow coffee that actually tastes sweeter. Additionally, coldbrew’s high bean-to-water ratio gives it a significant caffeine kick. “It differs greatly from iced coffee, which is hot coffee cooled down and

then poured over ice,” Grissinger said. He invested in a kegerator that uses nitrogen instead of CO2 to draw the brew out of tap much like a beer keg. Cold-brew and hot-brew coffees made with identical grounds will have different flavor profile because compounds in the beans react differently to cold water. Cold-brew might also be a healthier choice than traditional iced or chilled coffee drinks. Because of its distinctly mild flavor, drinkers are less likely to load up cold brew with milk and sugar – and all of the added calories they bring. Both Bennett’s locations offer the Fresh Roast Cold-Brew in 16 oz. for $3.50 and 20 oz. for $4.20. Bennett’s downtown Fort Myers shop is at 2011 Bayside. Its Sanibel shop is at 1020 Periwinkle Way. For information, visit www.BennettsFreshRoast.com.

Both Bennett’s locations offer the Fresh Roast Cold-Brew in 16 oz. for $3.50 and 20 oz. for $4.20.

FRAUD PAGE 1 and attorney Patrick Neale will offer tips on the available legal resources. On Aug. 17, Chris Vernon, Scott Newman of Lutgert Insurance and Travis Hill of BB&T insurance Services will give an overview of insurance options. All lectures will be from noon-1 p.m. at the Professional Development Center, 615 3rd Avenue South, Naples. The lectures are free, but registration is required at lgalton@comcast.net. Participants are urged to bring a lunch. The Collier Identity Fraud Task Force is the only ID Task Force of its kind in the country. It’s 42 members represent influential civic and business leaders working with executives from government agencies on the national, state and county level — Sheriff’s Office, the North Collier Fire & Rescue District, Naples City Police and Marco Island Police — as well as AARP Florida, Collier County Public Schools, elected officials, and nonprofit and civic organizations.

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TECHNOLOGY IN THE WORKPLACE

Caution urged as 3D printing changes construction Group supports

Many people in the construction world are fascinated about the new technology of 3D. The next few years will change construction with the advent of technology specifically relating to the impact of 3D printing. 3D technology includes creating various household items and portions of buildings. The concept is the same as a regular printer, but with different materials and in three dimensions. There were reports last year that a Chinese company had constructed modular homes via a 3D technology. The claims were that the building components were printed in segments off site and then assembled on site. It was unclear if the entire home was built via 3D or just components. The builders claimed the material can withstand earthquakes, weather and even corrosion. Whether such claims contain puffery is unclear, but there are many potential implications to this developing technology. Future benefits of 3D printing in construction include increased flexibility in design, potentially lower costs and more precise construction. 3D printing can allow for the construction of rounded structures. The architect may no longer be limited to

what the contractors can build as the construction will go from his mind to the computer to the printer. Costs could be lowered. This type of construction could create BY SANJAY KURIAN issues with Guest Columnist regard to the types and quality of labor needed to perform the construction and possibly the number of people needed. Also, 3D printing would allow components to be produced on site with no concern about delays or damage during shipping. This could lower both the component cost and the time it takes to receive it. A 3D printed structure has potential for more precise results because a file is passed from a computer to a machine and never touched by people, reducing the opportunity for errors. However, the equipment costs are high, and those costs will have to decrease significantly before there is

widespread use. There will be disruption in the labor forces as technology that does not tire or rest may displace workers. Also, the construction industry, like the legal industry, has a tendency to sit back and wait until technology has been tested and proven. Caution is warranted. Buildings and other structures must be safe. As a lawyer, my interests lean towards the various legal questions that will be triggered by this technology: What kind of warranties can be provided? Who will provide those warranties? Who will bear the risk of product failure? Is the architect now the contractor also? Will these materials be governed by the Uniform Commercial Code? What insurance issues exists? All new construction technology has a learning curve and part of that curve includes learning the legal risks associated with the product and managing those risks. Sanjay Kurian, Esq., is a shareholder with Becker & Poliakoff, P.A. He is a specialist in construction law and handles construction matters for clients throughout Florida and is a member of the Firm’s disaster recovery team. Contact him skurian@bplegal.com or (239)433-7707.

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SWFL technology

Although Southwest Florida has flourished for more than a century as a destination — a playground offering a high quality of life — the region has suffered from the whims and bubbles of the real estate industry across multiple generations. Real estate, construction and tourism — the three-legged stool that traditionally supports our economy -- are finally being complemented by other industries. Technology represents one of those new verticals. In 2008, Southwest Florida was ground zero for yet another real estate bubble and lead the US into the Great Recession. A group of business leaders decideded technology should become the BY RANDY fourth leg of the MITCHELSON economic stool. Guest Columnist Born was the Regional Technology Partnership with a mission to catalyze, cultivate and connect technology professionals in Southwest Florida. There are a few benefits that the partnership offers which deserve more recognition. First, the partnership offers a safe place for technology leaders to develop rising stars by having them serve on committees that produce educational seminars, professional networking events and an annual awards dinner. Second, the partnership is home for any company that is dependent upon technology. For example, Chico’s FAS is a lifestyle and fashion company. The company employs highly skilled technology professionals ranging from high school standouts to seasoned executive level staff. There are several examples of companies in our region that, regardless of vertical, are heavy consumers of technology to run their business efficiently. Third, the partnership is the de facto voice of technology for the media, for our education partners developing curriculum, for our workforce resources who help ensure an adequate supply of skilled candidates and for our economic development partners who guide companies considering Southwest Florida for expansion or relocation. The partnership works with many other groups to co-produce and promote events including the chambers of commerce, Small Business Development Center, Hackerspace, DotNet Developers and more. As the partnership prepares for its annual elections and installation of new board members, we invite you to take your seat at the table to be a part of this incredible growth of technology into that fourth leg of the stool. Learn about the partnership’s monthly events at www.swfrtp.org. Randy Mitchelson, APR is co-founder of the Regional Technology Partnership and vice president at iPartnerMedia, a website and print marketing firm in Bonita Springs. Contact him at (239)449-4749 x114 or randy@ipartnermedia.com

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Southwest Florida BUSINESS TODAY

JULY 2016

Women in Business to unveil Apex recipient

The Greater Fort Myers Chamber of Commerce Women in Business will announce the nominees and recipient of the 11th Annual Apex Award on July 13. The Apex Awards recognize outstanding individuals who are members of the Greater Fort Myers Chamber of Commerce and excel in professionalism, philanthropy, leadership and mentoring. The unveiling is from 4 to 6 p.m. July 13 at Six Bends Harley Davidson, 9501 Thunder Road, Fort Myers. In 2015, the 10th Annual Apex Awards honored Diana Willis, owner of Jason’s Deli, and Connie-Ramos Williams, president and chief marketing officer of CONRIC PR & Marketing. Each will present scholarship certificates to the 2016 Women in BusinessApex Award Scholarship recipients. The Women in Business Scholarship Fund supports non-traditional female students, demonstrating financial need, with preference given to single, divorced or widowed women with children. Part of the Greater Fort Myers Chamber of Commerce, the Women in Business committee is dedicated to helping women achieve their profes-

The Apex Awards recognize outstanding individuals who are members of the Greater Fort Myers Chamber of Commerce and excel in professionalism, philanthropy, leadership and mentoring. Pictured: Christin Collins, Sandy Stilwell, Sonya Sawyer, Diana Willis, Connie Ramos-Williams, Samira Beckwith, Kathryn Kelly sional and personal potential. The Apex Award recipient will be honored at a black tie-optional award dinner and ceremony Sept. 24 at Sani-

bel Harbour Marriott Resort & Spa. For information, contact Tracy Siekmann at Tracy@fortmyers.org or 239-332-2930 ext. 211.

Fort Myers surgeon featured at symposium Fort Myers facial plastic surgeon Dr. Stephen Prendiville was a featured presenter at the 12th Annual Vegas Cosmetic Surgery & Aesthetic Dermatology symposium in Las Vegas June 8-12. The educational conference brings together nationally recognized physicians and educators in the fields of facial plastic surgery, plastic surgery dermatology and S. Prendiville oculoplastic surgery. It is the largest event of its kind in North America. Prendiville spoke on goals in male eyelid surgery. “Although men have distinctive concerns about rejuvenating their eyelid area, they generally wish to do so in a subtle way that does not appear surgical,” he said. Prendiville also spoke about unintended tissue death and how physicians can manage it.

SURGEON See page 14

TECHNOLOGY IN THE WORKPLACE

Windows 10: To upgrade or not to upgrade? That is the question Not a day goes by lately that I don’t get a call from someone about Windows 10. Should I upgrade now? When does the free upgrade expire? Windows has scheduled my upgrade, Windows 10 was installed automatically, can I go back to my prior version, etc.? If your computer has already upgraded, or began the process, I would recommend letting it complete. You have 30 days to go back if you choose to by going to Settings > Update & security > Recovery and selecting either Go back to Windows 7 or Go back to Windows 8.1. This won’t affect your personal files, but it will remove any apps you installed after the upgrade to Windows 10. Windows 10 is not bad, but I’m not sure it’s ready for Prime Time. I have had several problems with the Start menu on Windows 10 failing; I have had networking and printer issues with Windows 10; and I’ve heard of problems with QuickBooks on Windows 10.

I have had a few clients that have had difficulty with the actual upgrade process. So, if you really want Windows 10, consider buying a new computer with it pre-installed. If you still want to go ahead with the upgrade, the free upgrade expires on July 26: you still have some time. Some of my clients have made the conversion and have BY ROBERT SZANTO found some of the new features useful. One new feature Guest Columnist is Cortana. Very similar to Apple’s Siri, you can talk to your computer and ask questions. Hint: <right click> on the new Start button for lots of familiar options. If you want to stop the Windows 10 upgrade from

harassing you, you can download and run GWX Control Panel from this web site: ultimateoutsider. com/downloads/ . I am recommending my clients stay with Windows 7. It’s a mature operating system, it’s stable and still dominates the market share of installed computers at almost half of all computers, including Apple. Microsoft has committed to supporting Windows 7 until Jan. 14, 2020. Since 1997, Robert Szanto of TeamWork Systems has provided computer support for homes and offices in Southwest Florida with over 1100 satisfied customers. He has more than 25 years of professional experience with Information Technology, consulting for companies such as JP Morgan and IBM. He can be reached at (239)348-1500, teamwrksys@aol.com, www.teamws.com and www.facebook.com/TeamWorkSystems .

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Page 5

COMMERCIAL RE MARKET A look at commercial real estate trends and topics in Southwest Florida

Pine Island plan getting rave reviews

“

At the direction of the Board of County Commissioners, and with the support of the County Manager and County Attorney, county staff was successful at developing an update to the Community Plan for Pine Island that is not only legally defensible, but also preserves the truly unique coastal rural character of the Pine Island community.

– Mikki Rozdolski , Lee County Community Development Department Planning Section manager

the Board of County Commissioners, was the result of several previous efforts by the county to address concerns among the residents and landowners regarding growth management, hurricane evacuation, and the maintenance of the island’s natural resources, as well as their beloved

“

A collaborative Lee County effort to balance private property rights, public safety and the environment has been recognized by the Florida Planning and Zoning Association. The Lee County Greater Pine Island Community Plan Update was recognized as an Outstanding Study/ Plan in the 2016 Florida Planning and Zoning Association Awards. “At the direction of the Board of County Commissioners, and with the support of the County Manager and County Attorney, county staff was successful at developing an update to the Community Plan for Pine Island that is not only legally defensible, but also preserves the truly unique coastal rural character of the Pine Island community,” said Mikki Rozdolski, Lee County Community Development Department Planning Section manager. The update, adopted in March by

“Old Florida” character. A key element of the plan was the creation of a multiplier for Transferable Development Rights generated from Pine Island. This greatly incentivizes the transfer of development rights off the island to more appropriate urban areas in Lee County.

Michael’s store opens in Tamiami Crossing Michael’s, North America’s largest arts and crafts specialty retailer, opened its Naples store last month in the Tamiami Crossing Shopping Center. “Our new store features thousands of products that will inspire everyone – from beginner to expert crafter, plus classes for our customers to learn new skills and explore their creativity,” District Manager Eric Treat said.

The Company own and operates 1,352 stores in 49 states and Canada under the brands Michaels, Aaron Brothers, and Pat Catan’s. The Naples store features an open design with wider aisles, warm colors

and brighter lighting. Key departments are expanded and re-organized for easy shopping, including home décor and floral, scrapbooking and paper crafts, jewelry supply, and custom framing. Michaels’ offers a variety of classes, including cake design, jewelry crafting, paper crafting and yarn. The store, 13100 Tamiami Trail E, Suite 105, is about 17,176 square feet and will employ more than 60 people.

New CrossFit facility opens in Fort Myers CrossFit fans have a likenew facility to train with jumping air squats, burpees and lunges. Vantage Construction Services, a commercial general contractor, completed the interior renovation of Hyte-CrossFit, 1901 Brantley Road, Unit 17, Fort Myers. The project included interior demolition, installation of new HVAC system, bathrooms, lighting, electrical, plumbing, painting, drywall and installation of a new firewall in the 4500 SF space. Fort Myers Hyte-CrossFit owners Kate Hull-Ryde and Jeff Evans have created a topnotch training facility that welcomes people of every fitness level, novice to experienced, where members are coached toward their fitness goals in a positive, community-like environment. Evans, who trains and competes, recently finished sixth in the CrossFit Regional competition in Atlanta. To learn more about Vantage Construction, visit www. vantageconstructionllc.com To learn more about Hyte CrossFit, visit www.hytecrossfit.com

Best Commercial Lot Values in Southwest Florida Estero Parkway and Three Oaks Estero 33928

25335 Rampart Blvd Port Charlotte 33983

4214 Duncan Road (Hwy. 17) Punta Gorda 33982

Marion Ave Punta Gorda 33950

Price: $1,195,000 Size: 4.30 AC Description: Partially cleared, no wetlands or endangered species on lot. Medical Office Space. Deep Creek has several ALF communities, private and public, including one Certified Nursing Community, adjacent to this site. Two major hospitals within 10 minutes of site. East border of the property is a large Housing Complex with future zoning of commercial in front. Plans available for 7 buildings, each 5,000 sq. ft.

Price: $995,000 Size: 6.84 AC Description: 2 lots, 1 - 5.3 Acre Parcel and 1 - 1.5 acre parcel, 6.8 Acres, partially cleared, environmentals done. This corner is a future Town Center. Just East of I-75. Many usage possibilities, 6.84 Acres at Washington Loop. Over 150 sq. ft. Road Frontage on Duncan. Phase I reports available, survey also available. Future land use is Commercial Corridor.

Price: $399,000 Size: 2.70 AC Description: Dense pepper hedge, no endangered species or plants, ready to clear. MAKE AN OFFER!!! Zoned Low Intensity Industrial. 2 parcels, one approximately .25 Acres, the other 2.7. Perfect for Warehouse, Storage Facilities, Truck or Auto Terminal Hub, close to Hwy 17 and I-75 exit. Railroad meets rear of property. I-75 Interchange currently projected to cross eastern portion of property, high visibility once completed.

G N I D

N E P

Price: $2,500,000 Size: 230,868 SF Description: 5.3 Acre Lot, partially cleared. Surrounded by 1,500 student housing units. Corner lot at Three Oaks and Estero Parkways, surrounded by future housing. 46,200 Sq. Ft. retail space approved. Additional zoning suggestions: Gas Station, Medical Office, Bank, Restaurant, Storage Facilities, Strip Center. Centered between two Major Shopping Malls and near FGCU, Germain Arena and many High End housing developments.

Contact Jeanette Igoe / Broker - Igoe Realty P.A. / Jigoe5@aol.com / www.JeanetteIgoe.com or 239-572-3269

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Southwest Florida BUSINESS TODAY

JULY 2016

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COMMERCIAL RE MARKET A look at commercial real estate trends and topics in Southwest Florida

Commercial investment designation can help open doors Are you a commercial real estate practitioner? Did you know that earning the CCIM designation can result in increased referrals and business? While many think of the CCIM designation as centric to the brokerage community, that is not the case. As a banker, I obtained the CCIM designation in 2008, and have appreciated the referrals, increased business and efficiencies the education and designation provides. Many allied industries to the commercial real estate industry find it beneficial to obtain the designation, including appraisers. The CCIM designation stands for Certified Commercial Investment Member and is conferred by the CCIM Institute on candidates who complete education requirements, possess a portfolio of qualifying experience and pass a comprehensive exam. Since the institute was established in 1954, CCIM has become synonymous with professional competency in all disciplines within the commercial real estate industry. CCIMs number approximately 13,000 professionals in every state, across Canada and Mexico, and in more than 30 nations overseas. They are diverse as to culture, gender, and age. They are brokers, bankers, commercial lenders, investment counselors, asset managers, appraisers, corporate real estate executives, property managers, developers, attorneys … and the list goes on.

Any commercial real estate professional is eligible to enroll in designation courses and apply to receive the distinction. Being a CCIM provides an opportunity for members to further their business practices through focused education and networking opportunities. CCIMs are part of a special group of like-minded professionals who all share the same aspirations – to be successful BY MARYANN and to help others be successMIZE full. Guest Columnist CCIMs are sought as experts, each with a reputation for trust, knowledge, reliability, hard work and ethical business practices. In addition, CCIMs gain access to the industry’s premier online business services, networking and educational resources. The addition of advanced technology tools in recent years has solidified CCIM as the global leader in commercial and investment real estate education and services. While the requirements vary among membership types, every candidate is required to complete an education component, pass the comprehensive exam, complete a membership application, submit a portfolio of qualifying experience for review and pay an-

nual dues. The portfolio requirement is waived for Fast Track candidates who have earned certain other industry designations. Education Component – Includes a four-course curriculum, an online ethics course, negotiation training, and elective courses. Portfolio of Qualifying Experience – Candidates must submit qualifying activities, transactions, projects, or work products. Comprehensive Exam – This is a full-day exam on the concepts introduced in the core CCIM courses. It is preceded by a two-day Course Concepts Review. Above all, the CCIM designation represents proven expertise in financial, market, and investment analysis, in addition to negotiation. Courses in these core competencies are taught by industry professionals, ensuring all material reflects the state of the industry. For more information, visit www.ccim.com. To learn about the Florida Chapter, visit flccim.com. Maryann Mize, CCIM, is senior vice president and senior credit officer at Charlotte State Bank & Trust. A CCIM Senior Instructor, she currently chairs the CCIM Institute’s Ward Center for Real Estate Studies and serves as treasurer of the CCIM Southwest Florida District. Contact her at (941)624-1916 or mmize@csbtfl.com.

London Bay Homes Agents partner to form real estate team closes on 55 acres

“

dled directly by us every step of the way,” said

This partnership allows us to meet the demands of a dynamic and ever-changing market with more efficiency and expertise in all areas of the luxury real estate market in Naples.

– Tripp Champion, partner with the Champion Connors real estate team

“

London Bay Homes has closed on a 55-acre parcel that adjoins the Naples Grande Golf Club on Golden Gate Parkway, with the owners expecting to announce their plans soon. “This transaction represents a significant and exciting opportunity for our company, as this parcel is one of the very last and best large-scale properties in the heart of Naples,” said Mark Wilson, president and CEO of London Bay Homes. The parcel – part of the Grey Oaks Planned Unit Development near downtown Naples – was priced at approximately $34 million. It is between Airport Pulling Road North and Livingston Road. “Later this summer, we will announce plans for the project, which will include residences with spectacular lake and golf course views,” Wilson said. The property will include up to 250 residences with a total projected revenue of over $300 million. London Bay Homes builds new luxury custom homes priced from $1 million to more than $10 million in many of the region’s most exclusive neighborhoods and communities. For information on London Bay Homes, call 239592-1400 or visit www.LondonBay.com.

Tripp Champion and Brooke Connors, with the central office of John R. Wood Properties, announced today the recent formation of the Champion Connors real estate team. The partnership offers both agents a strong competitive advantage by combining their nearly 30 years of experience with a synergistic work ethic allowing them to provide a higher level of service in the luxury real estate market. “This partnership allows us to meet the demands of a dynamic and ever-changing market with more efficiency and expertise in all areas of the luxury real estate market in Naples,” said Champion. The business model of the Champion Connors team is rooted in a hands-on approach where both agents are highly strategic in their ability to stay ahead of market fluctuations, changes in technology, and new construction opportunities while staying completely involved in every aspect of the listing and selling process. “Many agents employ a team of assistants to handle the day to day operations and client contact but we feel it’s our responsibility to make sure the listing and sale of any property is han-

Connors. Champion has been involved in the real estate business for the past 20 years beginning in new residential construction sales in the Chicago area to now completing his 16th year as a Realtor in Naples, Florida. He has a TEAM See page 10

For Sale

12651 Girl Scout Lane Fort Myers, FL 33913

Phase I

Sande Ellis, CCIM

Keller Williams Fort Myers & the Islands (239) 489-4042 sande@topagent.com

Environmental Site Assessments Jaren Skinner, Environmental Specialist • 17 Years of Phase I Experience • Certified Asbestos Inspector

2675 Winkler Ave., Suite 180, Fort Myers, FL 33901 T 239-936-4003 D 239 215 3912 M 239 223 4809 E Jaren.Skinner@ghd.com

W www.ghd.com

Free standing building on 1.6 acres offers retail/reception area at front and rear entrances, spacious meeting room, private office, administrative offices, kitchen and storage. General Office, Medical, Walk-in Clinic, Senior Center, adaptable to other uses. Parking is ample with 19 spaces. Building and or parking expansion possible.

Price Building Size Lot Size Price/SF Property Type Property Sub-type Tax ID/APN

$425,000 4,061 SF 1.60 AC $104.65/SF Office Office Building 07452600000011150

Page 8

Southwest Florida BUSINESS TODAY

JULY 2016

COMMERCIAL RE MARKET A look at commercial real estate trends and topics in Southwest Florida

Choose the right commercial professional for you CHAD D. COMMERS, CCIM

RON STRUTHERS, CCIM Punta Gorda, Port Charlotte, North Port & Venice

Specializes in all facets of commercial brokerage and leasing in Charlotte County area. 2016 CCIM Florida Chapter Southwest District President.

COLDWELL BANKER COMMERCIAL NRT

• • • • •

941-769-3316 rstruthers@ccim.net www.commercialrealtyfl.com

INVESTMENT RETAIL OFFICE INDUSTRIAL LEASING

CONI DEAN, CCIM Lee County Broker/Owner with 20+ years local experience. Specializing in investment portfolios, aquisition to disposition, residential, commercial and redevelopment

• • • • • •

VENTURE REALTY & INVESTMENTS

239-980-5922 venturerealty@earthlink.net www.sellsfloridarealestate.com

RETAIL INDUSTRIAL RETAIL SPECIALTY LAND RESIDENTIAL REDEVELOPMENT

CCIM

If you are a CCIM-SWFL Chapter member, as a benefit, you are eligible to participate in this section. Contact 2016 CCIM President Ron Struthers for details at rstruthers@ccim.net Ron says: “This ad got me listings. It works!” BRUCE MICCICHE, CCIM Lee, Collier & Charlotte Counties

Senior Associate Broker with 30 years of experience. Licensed in Florida and Pennsylvania. Specializing in investment and retail sales and leasing.

LANDQWEST COMMERCIAL

941-999-1188 bmicciche@lqwest.com www.lqwest.com

• • • • •

INVESTMENT RETAIL DEVELOPMENT COMMERCIAL SALES & LEASING

RANDY KRISE, CCIM Lee, Collier & Charlotte Counties Broker/owner of Krise Commercial Group and 2016 Florida CCIM Regional Vice President and Institute Board Member.

KRISE COMMERCIAL GROUP 239-633-8672 randy@krisecg.com www.krisecg.com

• • • • •

COMMERCIAL VACANT LAND INVESTMENT RETAIL INDUSTRIAL

Lee & Collier Counties

The most enjoyable aspect of my career is discussing investors’ goals with them, then defining and executing a successful strategy by leveraging my experience for their benefit.

Why use a CCIM?

There are countless benefits to working with a CCIM. Commercial real estate investment requires the counsel of a qualified professional. A Certified Commercial Investment Member provides clients with the assurance that every decision will be made in the best interest of their investment objectives. When assembling a commercial real estate investment team, start with a CCIM.

• • • • •

EQUITY, INC.

612-801-0463 ccommers@equity.net www.equity.net

DARREN BOOLE, CCIM Collier & Lee Counties

Specializing in Southwest Florida for over 25 years. Assisting clients with all aspects of commercial real estate.

CREDIBILITY

CCIM is the most prestigious designation commercial real estate professionals can achieve within the industry. Graduate-level education, coupled with industry-leading technology tools, practical proven experience, and indepth knowledge of their local markets, gives CCIMs the ability and the credibility to conduct business confidently and successfully. By partnering with a CCIM, you effectively utilize the top-level, most reliable performers in the industry: with an average of 19 years of experience, 70% of CCIM members hold executive-level positions and 90% of members refer clients to other business services. When you use a CCIM, you choose the most credible professional in the business.

239-771-1331 dboole@earthlink.net

Fort Myers, Naples, Sarasota, Tampa & Orlando Principal & Managing Director LandQwest Commercial, Vice President of Finance for the Florida CCIM Chapter, 10-time CoStar Power Broker Award Winner

LANDQWEST COMMERCIAL

239-898-8686 adam@adampalmer.com www.adampalmer.com

The CCIM designation is conferred by the Chicagobased CCIM Institute, a commercial real estate affiliate of the National Association of REALTORS. Learn more about the value of working with a CCIM.

• • • • •

OFFICE INVESTMENT LAND RETAIL INDUSTRIAL

THERESA BLAUCH-MITCHELL, CCIM

CCIM designees are bound to the strictest ethical guidelines and standards of practice in the industry today. In addition, each CCIM has successfully completed a graduate level program comprised of 160 hours of education. If you ask around the industry, you’ll learn that companies and other real estate professionals are more likely to seek out experts who possess the CCIM designation, as they know CCIM stands for trust, knowledge and reliability. When you use a CCIM, you choose experts with integrity. Overall, CCIM’s global network enables members to close thousands of transactions annually. representing more than $200 billion in value. But closing transactions is only part of what CCIMs can do. In addition to holding deal making occupations in every property sector, CCIMs are also found in’ leasing, asset management, development, lending, financing, property management, site selection and corporate real estate positions. So, whatever assistance your real estate project requires, a CCIM can help you achieve a better result. In fact, only 6 percent of all commercial real estate practitioners hold the elite CCIM designation, which reflects not only the caliber of the program, but why it is one of the most respected designations in the industry. When you use a CCIM, you choose a professional who produces measurable results.

INVESTMENT ANALYSIS DEVELOPMENT BUYER REP CONSULTING

ADAM PALMER, CCIM

INTEGRITY

MEASUREMENT

• • • • •

IN FLORIDA PROPERTIES

COMMUNITY

Today there are CCIMs in every state, across Canada and Mexico, and in more than 30 countries around the world. Domestically, the network encompasses more than 1,000 markets, from large metropolitan areas to small cities and towns. A truly global network, CCIMs are a powerful force in markets large and small. When you use a CCIM, you choose a trusted community of real estate professionals that are consistently sought for their dependability, intelligence, success and confidence.

OFFICE INDUSTRIAL RETAIL LAND NET-LEASE PROPERTIES

Lee, Collier, Charlotte & Sarasota Counties SWFL CCIM past president, Florida CCIM membership chair, CCIM international committee. Hablo Español.

iCORE GLOBAL

239-265-2628 theresa@bobackcommercialgroup.com www.bobackcommercialgroup.com

• • • •

INVESTMENT RETAIL OFFICE INDUSTRIAL

BRYAN V. KEHOE, CCIM Sarasota, Charlotte & Lee Counties Experienced lender with 15 years in SWFL market and 25 years of commercial lending experience.

CENTENNIAL BANK 941-286-4802 bkehoe@my100bank.com www.my100bank.com

• • • • • •

COMMERCIAL VACANT LAND INVESTMENT RETAIL INDUSTRIAL OFFICE

JULY 2016

Southwest Florida BUSINESS TODAY

Page 9

COMMERCIAL RE MARKET A look at commercial real estate trends and topics in Southwest Florida

Choose the right commercial professional for you MARYANN MIZE, CCIM

FRED KERMANI, CCIM, AIA Collier, Lee & Charlotte Counties

Lee & Charlotte Counties Senior Vice President and Senior Credit Officer. More than 30 years of commercial lending experience. CCIM Senior Instructor and 2015-2016 SWFL CCIM District Treasurer. • FINANCING OF COMMERCIAL REAL ESTATE

CHARLOTTE STATE BANK & TRUST

941-624-1916 mmize@charlottestatebank.com www.charlottestatebankandtrust.com

WILLIAM H. ROLLINS, JR., ALC, CCIM Lee, Collier, Charlotte & Polk Counties Senior broker. He is licensed in Florida, Georgia and Alabama and is an Accredited Land Consultant.

LAND SOLUTIONS, INC. 239-633-1963 wrollins@landsolutions.net www.landsolutions.net

• AGRICULTURAL • RESIDENTIAL • COMMERCIAL

R. SCOTT CAMERON, CCIM

Collier & Lee Counties Has been in the commercial real estate business since 1977. Through many ups and downs, has always been a proven leader.

CAMERON REAL ESTATE SERVICES, INC. 239-253-7000 scameron@cresfla.com www.cresfla.com

• • • •

COMMERCIAL INVESTMENT RETAIL OFFICE

DAVE WALLACE, CCIM Collier County An office, industrial and investment property specialist with more than 30 years of commercial real estate experience He can assist clients with acquisitions, dispositions and leasing. • OFFICE • INDUSTRIAL

CRE CONSULTANTS

239-649-7755 • SALES & LEASES dave.wallace@creconsultants.com • INVESTMENT

DEREK BORNHORST, CCIM Lee, Collier & Charlotte Counties Derek brings 10+ years of experience in the SWFL market working with local and national clients to establish specific real estate objectives, including acquisition, disposition and leasing.

LEE & ASSOCIATES | NAPLES — FORT MYERS 239-898-7987 dbornhorst@lee-associates.com www.lee-fl.com

• INVESTMENT • INDUSTRIAL

Licensed real estate broker and architect in Florida & California with 33 years of real estate and design experience. Specialized in land marketing and investment properties.

Why use a CCIM?

CRE CONSULTANTS

239-659-4960 fred.kermani@creconsultants.com www.creconsultants.com/go/fredkermani

BEV LARSON, CCIM Lee, Collier & Charlotte Counties

2015 CCIM Florida Chapter Southwest District President. Over 38 years experience in the Southwest Florida market. Certified International Property Specialist.

CREDIBILITY

LAHAINA REALTY 239-281-1290 bev1314@aol.com

Commercial real estate specialist with 20 years experience in the local market. Chair of the local Commercial Brokers Group of the Association of Realtors.

RIVERSIDE REALTY SERVICES, LLC

941-628-2625 steve@riverside-services.com www.riversiderealtyservices.com

The CCIM designation is conferred by the Chicagobased CCIM Institute, a commercial real estate affiliate of the National Association of REALTORS. Learn more about the value of working with a CCIM.

• • • • •

OFFICE RETAIL INDUSTRIAL LAND LEASING

ENN LUTHRINGER, CCIM

COMMERCIAL INVESTMENT RETAIL OFFICE LAND-ACREAGE DEVELOPMENT

Charlotte, Sarasota & Desoto Counties

INTEGRITY

MEASUREMENT

• • • • • •

STEVE GANT, CCIM, MAI

COMMUNITY

• LAND • INVESTMENT • GAS STATIONS

Lee, Collier & Charlotte Counties A partner with CRE Consultants and 15-year commercial real estate veteran, he specializes in the medical and professional office market.

CRE CONSULTANTS

239-994-3703 enn.luthringer@creconsultants.com www.creconsultants.com

• COMMERCIAL • OFFICE • INVESTMENT

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Page 10

Southwest Florida BUSINESS TODAY

JULY 2016

COMMERCIAL RE MARKET A look at commercial real estate trends and topics in Southwest Florida

Kismet to break ground on industrial park in 2017 Kismet Industrial Park, a 25-acre entitled property in Cape Coral has been purchased by Kismet Industrial Park, a partnership headed by Randy Krise, CCIM. “The pent-up demand for industrial

space in Cape Coral is serious,” Krise said. “This property helps fill a much needed gap in that demand.” His company, Krise Commercial Group, represented the partnership in purchasing the property.

The property is located on Littleton Road just north of Diplomat Parkway, bounded by Corbett Road to the east and NE 24th Avenue to the west. The project is approved for 270,000 square feet with water and sewer al-

GUEST COMMENTARY

Cape has ‘sweet spot’ for small manufacturing

As we work to build our commercial base in Cape Coral, it’s important to keep in mind that although manufacturing is a small percentage of our present economy, it’s an important one. When we talk about manufacturing, some people tend to think about large factories with smokestacks. Cape Coral, for the most part, is not suitable for a largescale factory setting. Because of our pre-platted nature, it’s difficult to assemble the property needed for such facilities with the necessary buffering. Cape Coral is, however, perfectly suited for smaller manufacturing and assembly businesses that tend to be suppliers to the larger companies in this country. That is our “sweet spot.” Those are the companies we recruit. Between 10 and 50 employees is the targeted size for our recruiting efforts. Smaller companies tend to be more mobile and willing to relocate. The related jobs usually offer the potential for better-than-average wages. Where do we put these companies? We have two industrial parks in Cape Coral and a new one on the way. The North Cape Industrial Park at

the terminus of Andalusia Boulevard and Viscaya Industrial Park off Del Prado Boulevard has been around for a long time. The new park is the Kismet Industrial Park located at Kismet Parkway and Littleton Road, which features 25 acres of prime industrially zoned land with direct, signalized access to Route 41. We also have several locations where light industrial uses can be BY DANA BRUNETT accommodated, in certain zoning districts. Guest Columnist I am a firm believer in diversifying our economy, and manufacturing offers us a solid option. Dana Brunett is the City of Cape Coral Economic Development Director. Contact him at (239)574-0444 or dbrunett@capecoral.net . Reprinted with permission from the Cape Coral Economic Development Office

ready in place. Lots are available with build-to-suit and some owner financing options. For information, contact Krise at 239-633-8672 or Randy@KriseCG. com.

LandQwest assists in HomeGoods’ expansion

HomeGoods, a division of TJX Companies is celebrating the opening of its newest Southwest Florida location in Bay Landings Shopping Center. The 20,000-square-foot store is in the heart of Bonita Springs, at 27251 Bay Landing Drive. “This is the fifth Collier-Lee County location, joining existing stores such as Parkshore Plaza in Naples, Gulf Coast Town Center in Estero, Cypress Lake Plaza in Fort Myers and Coralwood Shopping Center in Cape Coral.” said Michael Daly, senior director of Retail Advisory Services of LandQwest Commercial. He represented HomeGoods, and he had also assisted the retailer in selecting the Coralwood Center location in 2015. For information about LandQwest, visit www.lqwest.com or call 239275-4922.

Buyers will find more homes for sale in SWFL this summer As predicted by the area’s leading broker analysts, activity in the real estate market for the month of May continued to follow a distinct and successive self-correcting path with areas of impressive growth and opportunity. Buyers and sellers alike will find the numbers encouraging. As identified in the May 2016 Market Report released by the Naples Area Board of Realtors which tracks home listings and sales within Collier County (excluding Marco Island), evidence of increasing consumer confidence is becoming more apparent as sellers returned to the market in May, resulting in a 37 percent increase in overall inventory.

May’s pending and closed sales activity also continued on a trajectory of improvement with a mere 6 percent and 5 percent decrease, respectively, as compared month to month over last year’s very strong results. As summer approaches, buyers will be happy to learn that median closed prices in May continued on the same trend seen in recent months, and remain steady in all price segments above $300,000 (12-months ending May 2016). The median closed price was $338,000 in May 2016 compared to $332,00 in May 2015. “The properties selling now are homes by owners who have priced their

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properties realistically,” said Brenda Fioretti, Managing Broker at Berkshire Hathaway HomeServices Florida Realty. “These home sellers have either been watching the market closely themselves or, more likely, have an ally, like a REALTOR®, whose keen eye and experience is helping them price their home competitively to sell.” There is good news for buyers who previously found it difficult to find a home to buy in our market. Several broker analysts remarked that median closed prices earlier this year were reflective of sellers “testing the ceiling.” But May’s 37 percent climb in inventory coupled with steady prices in most

TEAM PAGE 7 developed knowledge of the Naples real estate market from the beachfront communities of Pelican Bay, Park Shore and the Moorings to Old Naples and the surrounding golf communities. Champion is recognized by his colleagues and clients for his commitment to hard work, integrity, follow through and his thorough understanding of the intricacies of the market. A multi-million-dollar annual producer, he has continually garnered recognition for his outstanding work as a top producer within John R. Wood Properties. Champion also enjoys volunteering with PAWS - a local organization providing assistance and therapy to returning war veterans through their work with Golden Retrievers. He is also a talented and published writer, musician and avid fitness enthusiast. Connors has been with John R. Wood Properties since 2006 and has been with The Naples Area Board of Realtors (NABOR) since 2004.

price segments indicates a stable and inviting market environment going into summer. The report showed condominium inventory increased in every corner of Naples. In fact, there was a huge surge in May listings for condominiums in both the Naples Beach and North Naples areas. The rising inventory offers buyers a wider selection of homes this summer. There were 5,207 homes on the market for sale in May 2016 compared to 3,800 in May 2015. “The increase in inventory tells me that our market is very attractive,” said Jeff Jones, Managing Broker at the

MARKET See page 11

Her experience includes tenure at Gulfshore Homes, a Naples custom homebuilder as well as a Bachelor of Arts in Communications at Lynchburg College in Virginia. Connors is a New York native who has enjoyed living in Naples since 2001. She currently resides in North Naples in Palm River with her husband Charlie Mummert. Connors prides herself on working with a large referral base and for her vast knowledge of Naples past and present. For more information about the Champion Connors Team, visit www.ccnaplesrealestate. com or call 239.404.3327. John R. Wood Properties is the oldest real estate company in Southwest Florida with over 55 years of industry and market experience. The firm currently has fourteen offices serving Marco Island, Naples, Bonita Springs, Estero, Fort Myers, Cape Coral, Ave Maria, and Sanibel/Captiva Islands, with over 300 agents and staff across Southwest Florida. For more information about John R. Wood Properties and our elite real estate agents, visit www.JohnRWood.com.

JULY 2016

Southwest Florida BUSINESS TODAY

Page 11

COMMERCIAL RE MARKET A look at commercial real estate trends and topics in Southwest Florida

LandQwest to complete Gulf Coast Town Center leasing

LandQwest Commercial, the exclusive Gulf Coast Town Center leasing assignment in Fort Myers, is ready to expand the mall’s offerings. Senior leasing experts Ashley Knie and John Mounce will introduce and expandi retail concepts to the area’s largest lifestyle center anchored by SuperTarget, Costco Wholesale, Belk, Inc., Bass Pro Shops, Dick’s Sporting Goods, J.C. Penney and Regal Cinemas.

The assignment coincides with the center’s May 18 auction. “We are thrilled to contribute our leasing strategies toward the improvement of this center,” said Knie, Sales & Leasing Associate for the LandQwest Fort Myers office. “With Florida Gulf Coast University, Southwest Florida International Airport, the luxurious Miromar Lakes community and expanding residential projects like Estero Oaks by Royal

Lee Health Village design revealed

GUEST COMMENTARY

Property owners better beware Let’s see, you buy a property to invest your filed 452 suits with no other money. It is an income producing property which means of support. invites the public onto your property. I have hired an attorney One day after you have owned this 40-year-old with a $5,000 retainer. I have property for 7 months, a fellow walks into your ofcommissioned an engineer fice and serves you with a federal lawsuit alleging to perform an ADA audit. I violations of the Americans with Disabilities Act have had to get a topographifrom a person whose name you have never heard cal survey to see if the ramps of and certainly don’t know. that the prior owner put in as After quick research you find out that the pera settlement are at the right son filing the suit is a professional ADA “advoangle and slopes. cate” and “tester” who makes a living off law You see, the plaintiff suits. The plaintiff attorney also is making his liv- BY RANDY KRISE doesn’t really care about the ing doing this kind of work. condition of the property, Guest Columnist No prior notice of violation is required to the the plaintiff and the attorney property owner prior to filing suit. The fact that want money, and until the this property’s prior owner was sued similarly law is changed this is perfectly legal. eight years ago means nothing. Even though exI guess I shouldn’t take it personally, but I just tensive work was done to fix any problems and the don’t know how a person who is “disabled” could plaintiff and the attorney were paid as part of the preemptively cause so much emotional distress to settlement, here you sit. me and my family. The waste of time takes money Now, because the federal law is vague and the away from my family by using my time so unprostate law is a little different than federal law they ductively. When this is over, I will recap the entire just say you have violations. The suit doesn’t even story and name the individuals who are causing us specify the violation(s). The plaintiff and their at- so much harm. torney know that to fight the suit will take $75,000 If I were given a chance I would rather spend so the only thing you can do is agree to fix some the money fixing their perceived problems. But things and give them extortion money. obviously, that is not the real story. Beware propTo get to a place where you can plead your erty owners. case before the judge is more expensive than paying them off. An honest judge could not possibly Randy Krise is owner/broker of Krise Commercial condone this activity. Group LLC. Contact him at (239) 633-8672 or One fellow who does this type of “work” is email randy@krisecg.com. making $800,000 a year in settlements and has

MARKET PAGE 10 Naples-Park Shore office of Coldwell Banker. “It’s encouraging for homebuyers looking in the below $300,000 market that inventory was up 29 percent in that segment [to 1,391 homes in May 2016 from 1,076 homes in May 2015]. As more properties come on the market, buyers will have more options and won’t be forced to make aggressive offers.” Since more inventory has come into

play, it could be quite the busy season. According to John Steinwand, Broker and Principal at Naples Realty Services, Inc., “The market appears to be ‘catching its breath.’ People are still looking for bargains in Southwest Florida and this summer may be a great time to buy as no one really knows what will happen after the presidential election.” Jones remarked, “This is an excellent time to be buying a home in Naples. The inventory has increased, home prices have not changed much in most of the market compared to a

Palm, Tidewater by Del Webb, Marina Bay by GL Homes and Springs at Estero, all just minutes from the Center, there is a continuous need to cater to this expanding demographic.” With three offices throughout Florida, LandQwest Commercial is at the forefront of the commercial real estate brokerage industry. For information, visit www.lqwest.com or call 239-275-4922.

Lee Memorial Health System recently revealed exterior design plans of its Lee Health Village at Coconut Point. The 150,000-square-foot, free-standing emergency facility and outpatient services center is being built on a 30 acre plot of land off of Coconut Road in Estero and is expected to open in 2018. “We want to give the community an early look at our conceptual renderings as we move into design development. We will continue to refine the exterior architectural developments and landscaping plans,” said Suzanne Bradach, system director of special projects. The final design will be submitted to the Village of Estero Planning & Zoning Board and its Design Review Committee for approval. For information, visit www.leememorial.org or contact 239-343-4805.

Conference center clears zoning hurdles The Cape Coral City Council approved a number of zoning-related amendments, keeping a 40,071-squarefoot conference center on track. Developers of the Westin Resort at Tarpon Point Marina, a $12 million project, project the center will create 33 jobs, bring in $100,000 in bed taxes and provide a total regional benefit of $33.44 million in the first three years. “The conference center will become an important anchor for economic development in our city,” said Dana Brunett, manager of the Economic Development Office. “It will be exciting to see the commercial development that will arise from having a conference center in Cape Coral, and it will be nice to be able to bring in businessrelated visitors to our community as a result of this conference center.” In addition to the conference center, the hotel plans to remodel a number of two-bedroom suites into one-bedroom rooms to increase the number of rooms available. Reprinted with the permission of the Cape Coral Economic Devlopment office.

year ago, and banks seem to be issuing more mortgage approvals. The report showed 40 percent of May’s sales were conventional versus 60 percent cash sales.” It looks like a strong year ahead for Southwest Florida’s commercial real estate. The commercial market in South Naples, according to Wes Kunkle, President and Managing Broker at Kunkle International Realty, is seeing huge growth with many national chains coming to the U.S. 41 and State Road 951 corridor. Interestingly,

overall closed home sales in the South Naples geographic area decreased the least of all areas recorded, by only 1 percent, to 145 homes in May 2016 from 146 homes in May 2015. While it’s great to stay on top of national and statewide housing trends, buyers and sellers should keep in mind that the trends national publications are communicating might not apply to unique Naples communities. That’s why it’s best to consult with a Naples area Realtor to always be up-to-date and informed about the local market.

COMMERCIAL REALTORS: AT YOUR SERVICE Selling your business is our business

Buyers are looking for profitable businesses to purchase

Call now for a private discussion about the marketability of your business and how we can help.

(239) 433-1343 LARRY STEINBORN, Broker

SAND DOLLAR REAL ESTATE BUSINESS DEPOT BizDepot@aol.com 6309 Corporate Ct. #205, Fort Myers, FL 33919

Enn Luthringer, CCIM Partner | Investment Specialist Six Mile Cypress Corporate Park 12140 Carissa Commerce Court Suite 102 Fort Myers, FL 33966 T 239.481.3800 x235 F 239.481.9950 C 239.994.3703 enn.luthringer@creconsultants.com www.creconsultants.com/go/ennluthringer

Page 12

Southwest Florida BUSINESS TODAY

JULY 2016

Put the power of

my experience w w w. K r i s e C G . c o m

COMING SOON! KISMET INDUSTRIAL PARK

To work for you! Kismet Pkwy E. & Littleton Road, Cape Coral, FL List Price: $3,000,000 Size: 25± Acres Exceptional Industrial property with all approvals in place. Recent survey with entitlements for 270,000±SF of buildings. Water and sewer at the site at a cost of $1.5 mil. Don’t miss out! Lot reseverations now being accepted. Owner financing available. Just 1 mile west of Cleveland Ave., bounded by Corbett Rd. and NE 24th Ave.

LARGEST BIG BOX SITE ON PINE ISLAND ROAD

125-151 Pine Island Road, Cape Coral, FL List Price: $10,767,900 Size: 25± Acres Largest approved big box site on Pine Island Rd. with a 10,000± SF lot at 324 NE 2nd Place for rear egress. Across from Fucillo KIA, east of Santa Barbara Blvd. and Mike Greenwell’s on the north side of Pine Island Rd.

HOME DEPOT ANCHORED SHOVEL-READY LOTS

12561 S. McCall Boulevard, Port Charlotte, FL Lot 1: $7,108,992 / 10.88 Acres Lot 4: $1,152,600 / 1.47 Acres Lot 5: $878,170 / 1.12 Acres Shovel-ready with all infrastructure complete! Strategically located between Port Charlotte and Englewood, Florida in Western Charlotte county near Englewood and bordered by Gulfstream Blvd. to the east, Kevitt Blvd. to the west and S. McCall Rd. to the north.

Randy Krise, CCIM

Commercial Real Estate Broker Cell: 239.633.8672 Office: 239.690.4100 Fax: 239.690.4105 Email: Randy@KriseCG.com www.KriseCG.com

Serving Southwest Florida since 1984

JULY 2016

Southwest Florida BUSINESS TODAY

Page 13

Harness secrets of Disney at symposium The Greater Fort Myers Chamber of Commerce will hold the third annual Business Building Symposium on Aug. 18. With the theme, Harnessing the Secrets of Disney for Your Business, this year’s event features a nationally acclaimed keynote speaker, Bill Capodagli, author of “The Disney Way,” as well as breakout sessions and panel discussions led by local business and non-profit leaders, entrepreneurs, and visionaries. Presented by HBKS Wealth Advisors and HBK CPAs & Consultants for the third year, the day;pmg Symposium is at the Sanibel Harbour Marriott Resort & Spa in Fort Myers. In addition to the keynote lunch, participants

may choose from nine sessions connecting Disney themes with business success, including: Be Our Guest panelists Mark Blust with the Prawnbroker Restaurant Group, Margie Byer from Lee County Library Systems, and Amanda Stirn of the SBDC, will share insights and practical advice on creating and supporting great customer experiences online. Tomorrowland is taking shape here in Southwest Florida with the development of Babcock Ranch, Florida’s first solar-powered city. John Hillman from Kitson & Partners will provide details on what’s in store for living and working in this new and innovative home town. Imagineering blends technology with creative

Automated Shading & Lighting Control announces partnership Automated Shading & Lighting Control of Naples has announced its partnership with the Drakes Penwell Design Group. Drake Penwell Design is a commercial and residential lighting and technology design group with offices in Greenville and Marietta, South Carolina; and Cashiers, North Carolina. Founded in 2014 by Steve Drakes and Kerry Penwell, it is an industry leader in commercial and residential lighting, technology, AV and home automation control. “ASI and DPDG are a perfect match – we bring enhanced and complete turnkey capabilities and services to our clients,” said April G. Kettelle, owner and CEO of Automated Shading.

Kerry Penwell, principal and CEO the design group, said great lighting design goes beyond the standard and conventional by achieving unique inspired solutions for each client. “Unfortunately, not all lighting designers can create and deliver the dream,” Kettelle said. “ASI’s partnership with the team at DPDG raises the bar and moves lighting design from great to exceptional!” Automated Shading is one of the nation’s largest motorized interior window coverings and lighting control solutions companies. For information about Automated Shading & Lighting Control, visit www.automatedshading.com or call 239-594-9595.

thinking. Reema Bhatia, founder of Stickboy Creative and the chief technology officer of Jets Pizza, will share how business intelligence data and analytics can be instrumental in streamlining business processes and improving customer experience, while promoting massive business growth. Symposium attendees will also discover what it takes to pitch for financial backing as selected entrepreneurs present and seek funding from the Gator Cage panel of business experts and investors, Southwest Florida’s version of Shark Tank. Tickets, available at www.fortmyers.org, cost $149 per person. A group discount is available for three or more attendees from the same company.

HACKATHON PAGE 1 The winning project was presented by a team of students, Derick Vigne, Aboud Alamoudi, and Erik Leal, from Dunbar High School. They focused on the LEARN challenge, connecting small businesses and entrepreneurs with resources to support the establishment and growth of local companies. They were recognized for providing a scalable, mobile friendly, intuitive platform. The team facilitated connectivity between LEARN partners and tracked the referrals taking place within the network. The tool developed allowed entrepreneur sup-

EXPO PAGE 1 Management Services. Attendees have access to information on multiple award schedule contracts, the Women-Owned Small Business federal contract program as well as other federal contracting programs,

port organizations to track metrics and measure the success of the LEARN initiative. The partnership also recognized Jane Manning, James Sampel, and Matt Stieg. Team “STP; Strategic Technology Planning” came together as individual participants at the hackathon, using their diverse backgrounds collaboratively. This team also worked on the LEARN challenge. This solution was recognized for the creative combination of existing technology, allowing LEARN partners to leverage resources in a more targeted manner. Key features of this solution were ease of maintenance, ability to customize, and affordability to implement. commercial item procurement, small business contracting, sourcing strategies, and more. To register, contact Tiffany Grint of the Lee County Economic Development Office at 239-533-6800 or to go to events.r20.constantcontact.com/ register/eventReg?oeidk=a07ecoh43g n12494fd1&oseq=&c=&ch=

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Southwest Florida BUSINESS TODAY

JULY 2016

SWFL study indicates which workers are in demand Registered nurses are in demand across Southwest Florida a new workforce study reveals. This is the question studied by Workforce Now’s “Report: Southwest Florida’s Workforce Strong, in Flux” studied the occupations in demand by the Southwest Florida workforce. One of the outcomes revealed registered nurses are in great demand today yet did not even make the list of top ten occupational gaps in a 2014 study. This year, the study reveals the demand for nurses exceeded the available supply by 534 workers. “The study identifies occupations where the workforce needs are greatest in our area,” said Sarah Owen, president and CEO of the Southwest Florida Community Foundation, which serves as an anchor organization for the FutureMakers Coalition. Workforce Now is a research initiative that studies the regional workforce and is comprised of researchers from Florida Gulf Coast University, Hodges University, and Florida SouthWestern State College. Workforce Now is a partner to the FutureMakers Coalition, a cross-sector coalition from Hendry, Glades, Collier, Lee and Charlotte counties with the shared goal of closing the higher education gap and, more importantly, retaining those high-skilled

Southwest Floridians in jobs within the region. Other Southwest Florida occupations showing significant gaps included retail and construction supervisors, maintenance and repair workers, speech language pathologists, and physical therapists. “The needs are short-term as opposed to longterm,” Owen said. “But they’re the occupations employers are having the hardest time filling. This creates a domino effect on the quality of life in our region, which is why it is important to have current and relevant information to drive positive change together as a region.” Additional findings include: Southwest Florida’s employment now exceeds 543,000 workers, or about 6 percent of the state of Florida’s workforce. The average Southwest Florida wage is $38,852, compared to $44,810 for Florida and $51,296 for the nation. Southwest Florida’s largest industries by employment are retail trade (19 percent), accommodation and food services (15.5 percent), health care and social assistance (14.1 percent), and construction (9.9 percent). In contrast, the largest industries by wage income included health care and social assistance (18.1 percent), retail trade (13.8 percent), construction (10.3 percent), accommodation and food services (8.4 percent), and professional and

AWARD PAGE 1

TECHNOLOGY IN THE WORKPLACE

Tips for securing data while on vacation By Bob Roloff Guest Columnist

Summer is nearly here. School is out. Time for summer vacations. But as a fellow executive I know all too well that it is rare that we completely leave our work behind. To our family’s dismay, we use mobile devices to stay connected and access company data while away from the office. One goal IT professionals share is to give their organizations a bullet-proof information security posture. Another is safeguarding mobile communications when leaders travel on business outside the protection of their vigilantly tended enterprise. In the age of mobility, social media and (gulp) international espionage, pulling both off simultaneously may be easier said than done. Given their role in your company, execs’ mobile devices are likely packed (or linked online) with a trove of highly sensitive data, ranging from confidential vendor or partner information to private board-member correspondence and intellectualproperty secrets. It’s easy to envision the financial and reputational damage that could result if even a

miniscule portion of this data were to be hacked or made public. To provide some guidance, here are some tips to help IT teams tighten-up their leaders’ mobile-data security, and reduce the risk losing or inadvertently exposing sensitive or secret information. Consider 2FA Apps or sites with single-factor authentication require only a user name and password to gain entry; two-factor authentication makes users employ an additional credential type, often a cell phone or designated security-fob, or a biometric element, such as a fingerprint or voiceprint. Mind Your T’s There are numerous Tools and Technologies that IT pros can deploy to help them secure executive mobile communications. Which ones and how they’re managed are part of a company’s greater mobile-security strategy and framework. Then there’s Training. Educating executives about the purpose, features and proper use of mobile apps and tools will increase understanding and adoption, and reduce the temptation to resort to familiar but less-secure methods.

Virtual Incentives launches rewards for card users Virtual Incentives, an industry pioneer in digital reward fulfillment for leading global brands, unveiled its new Virtual Incentives MasterCard. Designed for consumer promotions, sweepstakes and loyalty programs, the card helps create consumer connections through relevant messaging, offers and branding. Recipients of the Virtual MasterCard benefit from shortened time between reward receipt and redemption. “The Virtual Incentives MasterCard card is the epitome of what incentives and rewards should look like in today’s technology-driven world and leaves physical reward products in the dust,” said Jonathan Price, CEO of Virtual Incentives. “It’s like going from a CD collection to streaming music.” The recipient receives a personal reward notification by email, registers his or her Virtual MasterCard account and can immediately shop online. The new offering was developed based on client feedback. For example, a recent Forrester study found that 94 percent of customer insights and marketing professionals across multiple industries said personalization is “important,” “very important,” or “extremely important.” Find out more at www.virtualincentives.com/virtual-mastercard-rewards/

technical services (8.3 percent). The fastest growing industries in Southwest Florida between 2010 and 2014 (as measured by employment) were accommodation and food services (10,656), retail trade (8,731), construction (7,574), health care and social assistance (4,825), and administrative and waste services (4,567). However, slowest growth industries during that time period were utilities (24), information (113), mining, quarrying, and natural gas extraction (122), and finance and insurance (299). The study projects that the fastest growth industries six years from now will be construction (adding 1,675 jobs per year), health care and social assistance (1,460 jobs per year), retail trade (991 jobs per year), accommodations and food services (872 jobs per year), and self-employed and unpaid family workers (549 jobs per year). “The study suggests a dynamic labor market with shortages and surpluses in several of the industries in our region,” Owen said. “In terms of the long-term needs of our region, it shows in a pretty dramatic way areas where resources should be administered to address workforce needs.” The full study can be downloaded from the Regional Economic Research Institute’s website at http://goo.gl/ZTJgFn

Applications are due by Sept. 6. An independent panel of judges will pick the winning entry. Businesses can nominate themselves or be nominated by a third party. The award ceremony will take place at 11 a.m. Nov. 3 at Harborside Event Center, 1375 Monroe Street, in Fort Myers. To submit an application, please contact Stacey Mercado at 239-433-7189 or SMercado@ BBandT.com. Previous eight Southwest Florida Blue Chip Community Business Award winners: 2015 - Gwendolyn’s Café and Catering Company 2014 - Lee County Plumbing Supply, Inc. 2013 - East West Veterinary Care Center 2012 - ServiceMaster- CCS 2011 - Parson Masonry, Inc. 2010 - JRL Ventures/Marine Concepts 2009 - Old Monty’s Restaurant & Pizzeria 2008 - The Indigo Room

VACATION See page 16

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Page 15

TECHNOLOGY IN THE WORKPLACE

Disaster recovery can be nearly instantaneous 12 tips to protect

Determining the effectiveness and timeliness of an IT Business Continuity and Disaster Recovery strategy can be a challenge. Backup has always been about making a redundant copy of IT system data and files, while disaster recovery was concerned with the resiliency of being able to move IT system data and files to new hardware and remote locations in the event of a major disruption or disaster. Today, with server virtualization, there is a degree of flexibility that was not possible in the past. The methods involve convergence to minimize storage costs while allowing for almost instant recovery, getting results that are faster and more reliable. There are some new technologies that are making recovery of IT more instantaneous regardless of the current hardware and software. Snapshot-based solutions do not meet the demands of a speedy recovery because every snapshot requires a pause in the application thus impacting performance, a snap-shot is a single point in time where at best there is 15 minutes of data loss, snapshotting solutions require many more manual steps for recovery thus increasing recovery time, and these solutions do not provide bi-directional replication allowing for failback after the initial failover. A newer solution is provided by Zerto. Zerto provides a virtual replication solution. Zerto has introduced

a virtual-aware, software-only, tier one, enterprise-class replication solution, purposebuilt for virtual environments. The company’s innovative hypervisor-based replication solution is curBY LINDA rently the first HANWACKER and only soluGuest Columnist tion that delivers enterprise-class, virtual replication and BC/DR capabilities for the data center and the cloud. At the heart of this patent-pending replication technology are two key components - Zerto Virtual Manager and Virtual Replication Appliance. The manager plugs directly into the virtual management console (such as VMware’s VCenter), enabling visibility into the entire infrastructure. The manager is the nerve center of the solution, managing replication for the entire VSphere domain, keeping track of applications and information in motion in real time. The VRA is a software module that is automatically deployed on the physical hosts. The appliance continuously replicates data from user-selected virtual machines, compressing and sending that data to the remote site over WAN links. Because it is installed directly in-

side the virtual infrastructure (as opposed to on individual machines), the appliance taps into a virtual machine IO stream. Therefore, each time the virtual machine writes to its virtual disks, the write command is captured, cloned, and sent to the recovery site. Enterprise applications often consist of more than one server. These servers are interdependent so when they are in need of recovery, they must be recovered from a single consistent point-in-time image. Before Zerto, this has been impossible to achieve. The benefits of virtualization are well known and include increased efficiency, flexibility, and savings in space, equipment, and energy costs. Hypervisor-based replication enables many of those benefits to be fully realized. As a replication technology, hypervisor-based replication offers many important benefits to organizations as well including scalability, ease of management, hardware-agnostic, and multisite support. Linda Hanwacker is an industry subject matter expert, guest speaker, author, and CEO and founder of The LSH Group, in Fort Myers. The group has provided professional services with economical solutions for business continuity, IT disaster recovery and emergency management planning for more than 20 years. Contact her at hanwacker@thelshgroup.com or (239)466-1170.

mobile devices

Charlotte State Bank & Trust is highlighting 12 ways consumers can take extra precautions to protect the data on their mobile device. “We incorporate extensive safeguards to protect customer information, but it’s also important for anyone using mobile banking, to keep safety measures in place on their end to prevent sensitive data from being compromised,” said Margo Leiter, Chief Information Security Officer of the bank. “It’s easy to forget that your mobile device can be vulnerable, but any device used to connect to the Internet is at risk.” The bank suggests following these 12 steps to protect your mobile device: • Use the passcode lock on all devices. This will make it more difficult for thieves to access your information if your device is lost or stolen. • Log out completely when you finish a mobile banking session. • Protect your phone from viruses and malicious software, or malware, just like you do for your computer by installing mobile security software. • Use caution when downloading apps. Apps can contain malicious software, worms, and viruses. Beware of apps that ask for unnecessary “permissions.” • Download the updates for your phone and mobile apps. MOBILE See page 16

Research shows technology may be ruining our brains, bodies Part 1 of 2

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The world of business is abuzz with digital devices intended to make work life more efficient. We spend a huge number of hours logged onto computers, smartphones, tablets and managing electronic impulses from emails, texts, tweets, posts and, phone calls. Technological innovations have impacted the way we think, interact with associates, clients and even with friends and family. So what’s the down side? Could all these electronic distractions be rewiring our brains? Good and bad news On one hand, we’re expanding our

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reach along with the amount of business we do in a day. At the flick of a key, we connect to others, answer inquiries, fill orders, and so much more. In my business as a strategic planner and personal developBY PEGGY ment coach, I’m SEALFON building an inGuest Columnist ternational clientele thanks to apps such as SKYPE and RESEARCH See page 16

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Southwest Florida BUSINESS TODAY

JULY 2016

Esposito takes over as head of Bonita Springs chamber

Tiffany A. Esposito has taken the helm of the Bonita Springs Area Chamber of Commerce, its board of directors announced. “I see this as an opportunity to continue to spread the success of Bonita Springs’ business friendly environment to other parts of the region while encouraging entrepreneurial job growth.” Esposito said. Esposito was chief of staff at the Greater Naples Chamber of Commerce. She previously served as vice president of operations and marketing and communications manager for the Bonita chamber. Esposito, who will serve as president and CEO, is a graduate of Florida Gulf Coast University, where

TECHNOLOGY IN THE WORKPLACE Survey: Most prefer both online, onsite data backup When it comes to the critical task of backing up data, nearly half of small and medium-sized US businesses say using both on-site and online solutions are important and necessary, according to a new survey by Clutch, a business-to-business research firm. Many businesses hold to on-site backup, with 42 percent of those surveyed reporting that it’s more important than online backup. In the past two years, 63 percent of small and medium businesses have adopted cloud-based backup solutions, according to Clutch’s findings. Despite this surge, nearly 90 percent of them continue to back up their data online and on-site. “It’s natural for business owners to take a cautious approach to adopting technology, especially when it comes to securing their critical business data,” said Mark Anderson, co-founder and IT strategist of St. Louis, Missouri-based Anderson Technologies. Anderson Technologies. The businesses owners are reluctant to abandon on-site backup and adopt cloud-based backup exclusively, mainly because of concerns about security and loss of control over important data. “The Cloud can be a double-edged sword,” said Steve Woodward, chief technology officer of SkySync. “Some small business IT teams will be familiar with the workings of the Cloud while others may be afraid of the unknown.” Businesses that back up data in the Cloud tend to choose consumer-facing solutions, according to the survey. Apple iCloud (47 percent), Google Drive (36 percent), and Dropbox (35 percent) rank as the top three online backup services. All three typically meet the more basic backup and data recovery needs. Clutch’s SMB online backup survey consisted of 304 respondents who use cloud-based, online backup solutions at companies with 1-500 employees. The full results can be found at clutch.co/cloud/ backup#survey.

she received an undergraduate degree in communications, and a master of business administration. In 2013, she graduated from the United States Chamber of Commerce Institute for Organization Management and in 2014 she became the youngest public relations professional in the State of Tiffany Esposito Florida to attain the Accreditation in Public Relations designation. “She brings an in-depth knowledge of this Chamber’s programming, membership management, op-

MOBILE PAGE 15 • Avoid storing sensitive information like passwords or a social security number on your mobile device. • Tell your financial institution immediately if you change your phone number or lose your mobile device. • Be aware of shoulder surfers. The most basic form of information theft is observation. Be aware of your surroundings especially when you’re punching in sensitive information. • Wipe your mobile device before you donate, sell or trade it using specialized software or using

VACATION PAGE 14 Encryption is Key Your laptop contains sensitive information that can be accessed with the right software if it lost or stolen. Newer versions of Windows operating systems come with BitLocker Drive Encryption application. Windows BitLocker Drive encrypts all data stored on the Windows operating system volume and helps ensure that a computer is not tampered with, even if it is unattended, lost, or stolen. There are other hard drive encryption applications out there as well. It Will Not Happen to Me Most of us think we will never lose our smartphone or laptop or have

RESEARCH PAGE 15 online webinar platforms such as Watchfit.com and LearnItLive.com. I go far beyond my local Southwest Florida community and accomplish more with less effort. Alarming news Screen-based focus is producing changes in behavior and personal communication skills. It’s impacting our ability to be creative or think abstractly. Even more harmful is the fact that it’s affecting our concentration. A Microsoft study researched brain activity to identify the average human attention span. The results showed that our attention span has fallen from 12 sec-

erations and finance to this leadership role,” said board Chairman, Bob Rosier, “and the all-important perspective and energy of being a Young Professional in Southwest Florida.” “The Search Committee was impressed with Esposito’s accomplishments while at the Greater Naples Chamber of Commerce and her plan for keeping the Bonita Springs Area Chamber of Commerce at the forefront of regional collaboration, Young Professional engagement and pioneering innovation.” She replaced CEO Christine Ross. For information about the chamber, call 239-9922943 or visit www.BonitaSpringsChamber.com. the manufacturer’s recommended technique. Some software allows you to wipe your device remotely if it is lost or stolen. • Beware of mobile phishing. Avoid opening links and attachments in emails and texts, especially from senders you don’t know. And be wary of ads (not from your security provider) claiming that your device is infected. • Watch out for public Wi-Fi. Public connections aren’t very secure, so don’t perform banking transactions on a public network. If you need to access your account, try disabling Wi-Fi and switching to your mobile network. • Report any suspected fraud to your bank immediately. them stolen, but it happens to the best of us. Will you be prepared or will you be scrambling and fearful? It’s not a great way to spend a vacation. We recommend having a response plan in place with your IT team and contact them immediately so appropriate actions can be implemented such as wiping the device or changing passwords. Having a strategy in place will give you one less thing to worry about during your time away from the office.. Bob Roloff is the President of TeamLogic IT, in Fort Myers. His company helps local businesses identify, implement and manage technology solutions. He can be reached at 239-774-1603 or email at broloff@teamlogicit.com onds in 2000 (around the time mobile devices became prevalent) to 8 seconds (which is believed to be less than that of a goldfish). Psychologists and brain scientists are clear about how constant interruptions are changing our ability to focus or think deeply. Relentlessly plugged in, we’re immersed in a continual state of disturbances, and the information inundation is changing the way our brains work. Part 2 continued in next issue. Peggy Sealfon is a personal development and productivity coach, author and motivational speaker who assists individuals and business groups towards higher levels of physical, mental and emotional well-being and performance. For more information, contact her at (239)821-2266 or visit www.PeggySealfon.com