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Strategies by Region
1. Protect revenue sources to maintain current funding levels
2. Focus on developing authentic experiences for the customer
3. Better integrate tourism and economic development
4. Build the destination brand around the community’s goals, values and creative energy
5. Have a greater role in destination and product development
6. Develop a destination master/management plan to define long-term strategy
7. Increase capabilities in data management for business intelligence, marketing and community engagement
8. Focus significant attention on content creation and dissemination
9. Develop a data-driven plan for a more sustainable visitor economy
10. Align the visitor experience and quality of life for residents in my community
11. Increase our organization’s knowledge of innovative technologies
12. Increase efforts to attract and retain our organization’s talent
13. Increase support with local government leadership to influence policy
14. Develop and support new events in the destination
15. Improve local resident sentiment to increase support for the visitor economy
16. Develop new KPIs to better measure the economic and social impact of the visitor economy beyond visitor volume
17. Play more of a central role in advocacy in my destination
18. Enhance engagement with the local community to manage considerations for our visitor economy
19. Protect and help steward the future of our natural environment
20. Improve accessibility for people of all abilities throughout the destination
21. Increase industry promotion to promote tourism as a career path and support workforce development
22. Improve equity, diversity and inclusion across the organization (staff & Board)
23. Diversify revenue sources to expand current funding levels
24. Increase support for local small businesses and community groups
25. Leverage our region’s priority economic sectors to generate business events
26. Improve Board development and governance