Sun Journal Profile 2003 section C by Sun Journal

Health

Sun Journal, Saturday, March 8, 2003

Happy Endings

Cosmetic dentistry improves quality of life

Dr. Robert W. Beebe

By LINDA GALWAY Lewiston Sun Journal Special Sections Editor

o one ever claimed having your teeth repaired would be easy. No one ever said it would be inexpensive or quick, but plenty of satisfied customers have said it was definitely worth the time, effort and money — and they all would do it again in a heartbeat. The credit goes to Dr. Robert W. Beebe, whose cosmetic dentistry practice is conveniently located on Route 100 in Gray, just off Exit 11of the Maine Turnpike. “If your teeth don’t look right, they probably don’t function correctly either,” he explained. “The perception of cosmetic dentistry is that it’s selfish and done for vanity reasons only, but if a person’s smile affects their self-confidence, their self-esteem, the reasons to improve the smile become as important as the reasons behind fixing a cavity or broken tooth.” George, Cindy and Greg couldn’t agree more. Here are their stories:

207 - 657- 3553 “This is your face, everybody sees it.” — Cindy Keohan-Picou

and cons) carefully.” A recurring theme when anyone speaks about their experience is how thorough and painstaking Dr. Beebe is with his work and how he takes the time to answer questions and fill in the blanks; also, how helpful and pleasant George Turner, 50-something the office staff is. “They’re awful nice people up there,” Turner said, adding how happy he Cumberland Foreside was with the results and how impressed he was real-estate broker, Allied Real Estate with Dr. Beebe’s skill and manner. “He was always concerned that I not experience any disGeorge Turner is typical of his generation. comfort.” Growing up in a pre-fluoriTurner’s procedures took dation era, he said his gums a couple of sessions of 4-5 George Turner, before and after were healthy but, as a kid, he cosmetic dentistry procedure. hours each. “I was amazed “had a mouthful of cavities.” at how much could be done Although the impetus for in such a short period of his visit to Dr. Beebe wasn’t time.” a quest for a healthy mouth, Turner advises anyone it was something he needed considering cosmetic to do to improve his smile dentistry procedures to and his confidence. do their homework. “If I “On an unconscious had it to do over again, I level, I really didn’t smile would have been even more as much, meticulous about underor I would standing the process, even keep my though they went to a great mouth deal of trouble to help me understand. A layclosed,” he man might let them explain and then think recalled. he knows more than he does, but I have no re“I wasn’t grets, and everything came out great.” particuPeople who elect to have this surgery benefit larly self “in all kinds of little ways,” noted Turner. conscious “You’re less self-conscious, not in an obviabout it, ous way, but it’s amazing how there are small and didn’t constantly think about it, but people personality changes as you feel better about do considerably better in sales of any kind yourself.” when you look your best.” Turner said it did represent “a bit of an investment” — for him Cindy Keohan-Picou, 38 approximately $20,000 — but was worth every penny. North Berwick “It’s a balancing act for all of us,” when it Information Technology manager comes to expending so much money, Turner said.“In the real world, money does play a part Cindy Keohan-Picou in making decisions. My teeth weren’t threatwas a victim of circumening me healthwise, so I had to weigh (the pros stance. While her perma-

Aesthetically Pleasing...

osmetic dentistry is really a misnomer. The word ‘cosmetic’ is associated with procedures and surgeries that typically make a person feel better about some aspect of their body and are usually elective in nature. According to Dr. Robert W. Beebe, a general dentist with a focus on cosmetic dentistry, “The term which better describes these dental procedures is ‘functional aesthetics.’ because rarely are techniques just cosmetic.”

nent teeth were forming deep inside her jaw, she was put on tetracycline, an antibiotic used to treat a number of illnesses. One of its major drawbacks is that it causes severe Cindy gray or brown staining in Keohanteeth if it is used in growing children. Picou, before “All of the normal, and after tooth-whitening procedures don’t work with this problem,” explained Keohan-Picou. “The color is a stain throughout the tooth. For a long time, there weren’t a lot of options.” Keohan-Picou said the staining always bothered her, but not to the point where she was overly self-conscious. “It was always a part of me, not a sudden change,” she recalled, noting the defining moment — when she decided to move forward with cosmetic dentistry procedures — took place about a year ago, just after she returned from a vacation in Florida. Keohan-Picou was having such a great time,

she forgot not to smile wide for the camera. “When I got the photos back I looked at them, and when I was standing with my other girlfriends, it was very noticeable. I said, ‘That’s it!’ ” She began researching the various procedures and was even willing to travel as far away as Boston to have the work done — until she found Dr. Beebe, one of three dentists she had under consideration. “He impressed me, his office impressed me, everybody was nice and the people were very helpful,” she said. “They sat down and spent time with me. When I left there, I felt no pressure. I thought a long time about it, and there was no question that if I were going to have it done, it would be by him.” So in August, 2002, she began having 10 of her upper teeth restored. “When I smile now, you don’t see anything” except a beautiful smile, she said. “It was a really big procedure, but there was basically no pain.” Keohan-Picou recalled having had both braces and a fear of the dentist’s office when she was younger, “so for me to do this voluntarily... to sit six or seven hours in the chair. . . it was huge for me. I thought there would be pain, but there was none. It was a very comforting, calm environment. I needed that at a dentist’s office.” She said Dr. Beebe explained the entire procedure and there were no surprises. Keohan-Picou had “laminates” — described as similar to crowns but with more of the tooth remaining. “To me, it’s like the way you have your fingernails done. . . there is a portion of your own tooth left in the back.” Her teeth, she said, feel and look natural. Her goal wasn’t necessarily that people would admire her smile, but that they wouldn’t wonder what was wrong with it either. “People now say,‘Your teeth look great,’ ” she added. In fact, the work looks so natural that when she had a root canal done at an endodontist’s office in New Hampshire, it wasn’t until AFTER the x-rays were completed that the technicial came back into the office and told her she never realized she had had work done. “Then the dentist came in and said, ‘Wow, what a great job! Who did this work?’ It made me feel so good — that the time, effort and money put into it was all worth it.” Keohan-Picou said she smiles more now and never realized how much she compensated before for her darker teeth, producing only a demure smile instead of today’s happy grin. Dr. Beebe’s caring and concern for her and his attention to detail assure her she has made the right decision. “I absolutely recommend it to anyone,” she stressed. “My teeth are unbelievably natural looking. The work is phenomenal, he’s a wonderful person, and every single staff person is great. It was a totally positive experience. My only regret is that I didn’t do it 10 years ago, and

now I’m thinking of getting the bottom teeth done.” Unfortunately, she added, it’s not a procedure covered by insurance. “It’s an out of pocke expense,” she said, “but not everyone needs the extensive work I did. Realistically, you’re looking at $1000 to $1200 per tooth.” Nevertheless, her experience has made a believer out of her. “He was always more than willing to take the time to get it right,” she said. “I never felt I was putting him out, and he always reassured me. Dr. Beebe’s work is equal to the best.”

Greg Peters, 43 Westbrook International Sales Greg Peters just didn’t like his smile. “I didn’t have pain, but my teeth were crooked, some were broken or discolored, and when I looked at pictures from the last 20 years, I never smiled,” he said, so he cashed in an investment purchased 15 years before and paid for the cosmetic dentistry he needed so badly. “Essentially, every tooth in my head was either crowned or bridged,” he said, and cost a total of more than $30,000. “But I didn’t incur debt to do it, so that helped.” Over the last few years, his mouth had actually been healthier than in earlier years, but having the cosmetic work done “was, frankly, a confidence booster.” Peters travels all over the world, he said, and having a nice smile makes a difference in how his clients react to him. “I was very pleased with the results,” he noted. In fact, he was so pleased, he actually took part in a television commercial for Dr. Beebe, “and I would absolutely recommend people look into having the work done if they are not happy with their smile, have pain or an unhealthy mouth.” Peters said post procedure care is critical to a successful venture. “You have to be devoted and committed to flossing and gum stimlating,” he stressed. “If not, you’re going to lose what you gained. I just wish I’d been this committed as a kid, but my parents didn’t stress flossing. A lot of folks in my generation didn’t have good oral hygiene at that time.” Peters said he found Dr. Beebe through a newspaper advertisement. He met with Sue Jenkins, the office manager, who spoke to him about his needs and desires for a healthy mouth, and he was examined by Dr. Beebe. Upon his return, he was informed of the procedures needed and the price he would have to pay. “They made no bones about it,” he recalled. “It was going to cost some money, but after further review, I decided it was worth it and I would find a way to make it work.” Peters also praised Dr. Beebe and his staff. “In the past, I was scared to go to the dentist,” he said. “It was the worst experience, but it’s not like that any more.” He noted making the decision to invest in and go forward with cosmetic dentistry is a “very personal decision. It’s expensive and very personal. For me, it was a good one.”

P R O F I L E 2003

Lewiston, Maine, Saturday, March 8, 2003

P R O F I L E 2003

Lewiston, Maine, Saturday, March 8, 2003

Ta k i n g c a r e o f m i n d , b o d y a n d s p i r i t = t o t a l h e a l t h Providing yoga and holistic services for every body! “Yoga is truly a journey about who you are and excavating the self” says Tammy BeginLeBlanc, R.Y.T., founder and director of Yoga Center of Maine. “Yoga is a full body system using whole body movements that encourage the body to move as nature intended. Because Yoga uses many muscles it helps to sculpt strong healthy bodies and tone muscles through isometric and isotonic contractions without impact on the body and joints. Combine muscular contractions with body movement and focused breath and you have a full mind/body workout. But, the physical changes created by yoga are only a by-product; the real miracle is what happens within. After yoga, we begin to stand taller, feel stronger, calmer, more energized and alive. We begin to realize cause and effects about the stress in our lives and how it affects our personal lives and personal growth. Yoga is also very therapeutic.” Because of Yoga’s therapeutic affects, Yoga Center of Maine regularly receives referrals from physicians, chiropractors, physical therapists, massage therapists, counselors and social workers. Begin-LeBlanc, who personally combines her experience in medicine, degree in Health Science and yoga, works regularly with people who suffer from multiple sclerosis, fibromyalgia, depression, migraines, those who are recovering from back injuries, knee replacements, shoulder injuries, etc. Here’s what some of those clients have to say;

“I practice yoga because it helps relieve my tension, helps with my migraines and back pain.” ~ K. Mayerson, D.V.M “Yoga has helped me rehabilitate my knee so I can again walk the golf course. It has also helped me increase my flexibility which is important to a good golf swing.” ~ C. Morrison, President, Androscoggin County Chamber Yoga Center of Maine is not only Central Maine’s only Yoga Center, but they also of-

Offering Maine’s only 200-hour and 500- hour Advanced Yoga Teacher Certification school in compliance with the National Yoga Alliance.

fer Maine’s only Yoga Teacher Certification School. “Part of the reason for starting the school,” says Begin-LeBlanc “is because of the increased number of injuries to Yoga students who are being taught by unqualified teachers. I have heard stories where some instructors have simply read a book or watched a yoga video then started to teach yoga!” Yoga Center of Maine offers certified and nationally registered Yoga instructors. In addition to offering yoga classes, private and therapeutic yoga sessions, Maine’s only 200-hour Yoga Teacher Training Certification program, one of New England’s only Advanced 500-hour Yoga Teacher Certification program, and workshops, they also offer Reiki, Massage and Integrated Energy Therapy. Upcoming plans for Yoga Center of Maine include an expansion into the “Yoga and Healing Center of Maine.” “We are currently looking for other holistic professionals in the area. Our plans are to join together and create a “holistic” community, offering a variety of holistic services under one roof,” says Begin-LeBlanc.

Fitness for ALL! By DONNA KEENE ROUSSEAU Freelance Writer

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UNDER NEW OWNERSHIP Many Renovations & Improvements

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Women’s Fitness & Personal Training 730 Center St. Auburn Plaza Auburn, ME. 04210 207-786-0674 www.womensfitness-personaltraining.com

Yoga Center of Maine, 675 Main Street, Marketplace Mall Lewiston, ME 04240 786-0100 www.YOGACENTEROFMAINE.com

A special Thank you to all members for your enthusiasm, patience and support during our renovations. T.C. Matthews, Owner

NOW OFFERING YOGA, PILATES & MARTIAL ARTS

Women’s Fitness & Personal Training, located at 730 Center St. in the Auburn Plaza is celebrating 21 years of serving the health and fitness needs of women! One visit to Women’s Fitness & Personal Training and you will know why THIS health and fitness club is head and shoulders above the rest! “Our focus is to assist each member to improve their health by making permanent lifestyle changes — changes that involve all aspects of a healthy lifestyle, cardiovascular, strength training, flexibility/relaxation/rest AND nutrition! One’s appearance changes when one’s health improves!” says owner Barbara Fogarty, B.S. Women’s Fitness & Personal Training is a multi-faceted, full service health and fitness facility with a staff of medical fitness professionals with advanced training and degrees. “That is NOT the norm for many health clubs,” says Fogarty. “The consumer must be an informed consumer and know to ask their trainer, gym staff and even the owner if they hold any certifications and a B.S. in a health and fitness-related field. If they do not, and many do not, then the consumer should look for another fitness club! After all…it is YOUR health!” What you will find at Women’s Fitness & Personal Training is a caring and friendly, educated staff that works with you to reach your goals, utilizing top, name -brand equipment in a clean and well- serviced environment. What you won’t find at Women’s Fitness & Personal Training is a weight scale. “It is just not an accurate tool. We do not have any powders, pills, supplements or quick-fix weight loss products…why? Because our goal is to service you in the most healthy and natural way for a very long time! Besides... you know those supplements and quick fixes don’t work, and you have proven it over and over again each and every time you have tried them. STOP the cycle and commit to a healthy lifestyle for good!

FRIDAY 5AM - 9PM• SATURDAY & SUNDAY 7AM - 3PM *Requires EFT Draft. See Club for Details

Change is in the air at Fitness World in Lewiston. Located off Main Street behind Marden’s, the once weight-lifting focused gym is undergoing a facelift guided by new owner, Thomas C. Matthews, and gym manager Michelle Twitchell. “All of our changes and plans for the future are customer service driven,” says Matthews, a certified aerobic instructor and trainer with a degree in business and marketing. The goal is to create a center designed to meet the fitness needs of family members from four to eighty-four. According to Matthews, Fitness World’s clientele has steadily evolved to include a greater percentage of women and senior citizens. “With such a diverse Michelle Twitchell, gym manager, clientele, it’s important for management to continuand owner T.C. Matthews ally search for new ways to improve our service and deliver a fitness product that meets the unique needs of all our members, regardless of fitness level, age, and ability,” Matthews explains. Recent renovations have included the addition of a juice bar, nutrition shop, fresh paint throughout the facility, remodeling the aerobic and locker rooms for more comfort and privacy, repairing and replacing existing equipment and the purchase of additional cardio equipment. More notable, however, are the introductions of new classes and comprehensive services that consider the whole fitness picture. Twitchell oversees “Results,” a 12-week fitness and weight loss program combining specific dietary and exercise guidelines to increase and maintain lean muscle mass, the body’s only fatburning mechanism. The program is customized to the individual, taking into consideration lifestyle, nutrient demand, and body composition. “The program’s focus is on safe nutrition and training,” comments Twitchell. “Our objectives are to maximize the body’s fat-burning capabilities, help members learn how to prepare meals that fit their lifestyles at home, at work, or in a restaurant, and teach proper exercising techniques that will ultimately result in the maximum benefits for every program participant.” Dr. Donald Christie, Jr., a specialist in sports medicine and exercise science, is also available on site to work with members to address a variety of issues and concerns including assessment and non-surgical treatment of acute and chronic injuries, pre-participation exams (sports physicals), customized training programs, and performance testing. Dr. Christie’s services are available Monday through Friday, 3: 00 to 7:00 PM by appointment and are provided for an additional fee. (Insurance not accepted.) As a compliment to Dr. Christie’s efforts and education, Ken Richards, a massage therapist specializing in neuromuscular therapy, provides his services to athletes and the general public by appointment. Through soft tissue manipulation, Richards can help individuals experiencing structural distortion, mechanical dysfunction and the accompanying pain that is often a symptom of an underlying problem. With their collective eye to the changes in the fitness industry and their ear to the requests of Fitness World members, Matthews and Twitchell say plans are underway to expand their aerobic class schedule to accommodate more working professionals and to introduce Yo-Lates, a combination of yoga and Pilates. Combined with the martial arts classes currently in place for children and adults and their sights set on the tentative addition of All Sports camps for children for the summer months ahead, Matthews and Twitchell believe they are well on their way to positioning Fitness World as the center for family fitness and well-being. “We want wellness to reach beyond our doors,” adds Matthews. “We want to give back to our community. As we lay plans for the future of this business, we not only want to help our clients achieve optimum health and fitness to improve their lives , but we want to positively impact our community. That may be through the creation of jobs, fundraising for community non-profit organizations, or participation in business initiatives focused on building stronger communities. Whatever the venue, we want Fitness World to play an active role in promoting health and wellness not only for individuals but for the communities they live in.”

P R O F I L E 2003

Greater Androscoggin Humane Society

Lewiston, Maine, Saturday, March 8, 2003

The Greater Androscoggin Humane Society thanks our many donors who have helped us continue our work as we strive to create a more Humane Community. With your generosity and contributions to our Adopt-A-Kennel Program, your gift to our Annual Appeal or your support of our Capital Campaign to raise funds to build a new animal shelter, you invest in our commitment to utilize our resources to provide the best possible care for our communities’ stray, abandoned and abused animals.

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Gleason • Goldie Goldberg • Jody Goodwin • Ann M. Gosselin • Connie Gosselin • Debbie Gosselin • Mr. & Mrs. Burton M. Gottlieb • Gov. James B Longley Elementary School • Governer's Restaurant • Mary Grant • Sharon Grant • Graziano's Restaurant • Town of Greene • Valerie Greene • Kathi & Scott Grenier • Ruth Harris Griswold • Debra Grondin • David Grund & Susan Pease • Mr. & Mrs. Raymond Guay • Philip & Catharine Guiles • Kimberly Gurney & Clyde HaltvDr. Trisha Gushue • Cindy Hackel • Thomas & Elaine Hackett Family Fund • Clara Hahn • Cheryl Hale • Donna Hall • Susan K. Hamill • Mr & Mrs. Frederick Hammond • Mr.& • Mrs. Russell Hammond • Janet Hampton • Mrs. Hardison & Mrs. Furrow's First Grade Class • Nanette Hardy-Timmins • David Harkins • Sandra Harmon • Carl Harrington • Virginia Harrison • Amy Hart • The Hartford Agency • Hartford-Summer Elementary Student Council • Mr. & Mrs. Lawerance Harvey • Allen • Harvie • Mrs. O. David Haskell Jr. • Lawerance Hathorne • Katey Hawes • Julie Hayes • Beverly Haynes • Mr. & Mrs. David Hazard • Carl & Claire Hebert • Hebert Construction Corp. • Sally Ann Hebert • Dr. & Mrs. Jim Helmkamp • Steven L. Helms • Karen Hendershot • Linda Henderson • Liz Henry • Harold • & Maxine Herling • Elaine Heroux • Martin R. Herrick • Ronald & Elizabeth Herrick • Stephen & Constance Herrick • Stuart Herrick • Linda M. Hertell • Dorothy K. Hewison • Kenneth & Theresa Hewitt • Jeanne Higgins • Michael & Patricia Higgins • Pauline Higgins • Winfield L. Hildreth • Linda Hill • Stanley • Hines • Elizabeth Hinkle • James Hinxman • Marilyn Hirshler • Audrey Hobbs • Evelyn E. Hodgdon • Ralph Hodgkins • Lawrence W. Holbrook • Don & Sandy Holle • Home Pet Care • John & Helen Hovestadt • Russell & Virginia Howe • Stephanie Howe • Sylvia Hull • Anna Hummler-Davis • Burton Hunt • Ernest & Diana Hunt • J. Hunter & Kathleen Hunter-King • Elizabeth & Marie Huppe • Marilyn Hussey • Sandra L. Huston • Kelly A. Irish • Sandra & Michael Irish • Robert & Bernadine Jackson • Pauline Jalbert • Roger Jalbert • Darlene Jamison • Linda Janelle • Diane Janosco • Irma Janosco • David Jefferson • DVM • John Simon Guggenham Memorial Foundation • Bruce & Janice Johnson • Jennifer Johnson • Richard & Derri Johnson • William & Margaret A. Johnson • Mark & Marie Johnston • Brent & Joan Jones • Dorothy L. Jones • Jessie Jones • Rebecca M. Jones • Adelaide Jordan • Claudia Jordan • Thomas & • Wendy Julius • Eudora Juneau • Anne Kalwell • Kristin Kannegieser • Evelyn Katula • Dr. & Mrs. William Katz • Karen Kay • Gayland & Judith Keene • Phyllis A. Keene • Ruth Keene • Kerry V. Keith • Christina Kelly • Debbie & Tom Kemp • Richard Kendall • Virginia Kenney • David & Claudine Kessler • Louise Kester • Mrs. Fred Keylor • Kathleen Kilgore • Joseph & Donna Kilkelly • Roy Kimball • Jan & Jo-Ann Kippax • John & Diane Kirby • Cindy Kirouac • John & Linda Kivus • Regina Klemanski • Mr & Mrs Stanley Kordalski • Lucy Kosko • Ber tha Kozloski • Mr. & Mrs. David Kroll • Tim Kypferschmid • LL • Bean, Merchandise Systems • Jerry La Plante • Ada Labonte • Paul & Yolande Labonte • James Labrack • Richard & Anne Labranche • Lawrence & Wilma Labrie • Denise Lacasse • Conrad Lachance • Rosaire L. Lafontaine • Conrad & Ruth Lafrance • Arthur & Janet Lagassee • Brenda Lagerson • Colleen Lahey & Richard Soucy • Alice N. Laird • The Lamp Nursing Home, Inc. • Mr. & Mrs. Philip Lamare • Mr. & Mrs. Robert Lambert • Dennis & Vicky Lamothe • Sue Lander • Amy & Phil Landry • Samantha Landry • Winona Landry • Lucille Langelier • David LaPlante & Diane Eyles • Jason Laplante • Jeffrey P. Larimer • Herbert Larlee • Paulette C. Laroche • Carmen LaRue • Laskoff & Associates • Marc & Elaine Lasky • Lorraine Latour • Evelyn Laurrell • Marcel & Cynthia Lauze • John & Susan Lavers • Cecile Lavoie • Dr. & Mrs. Booth Leavitt • Colleen Lebel • Ron & Joanne Lebel • Aimee Leblanc • Denis G. Leblanc • Karen • Lebrun • Marcel & Sue Leclerc • Alice Lee • Jan Lee • Town of Leeds • Barbara Leighton • Brian & Karen Lemieux • Steve, Dianna & Breanna Lemieux • Regis & Carolyn Lepage • Patty Leslie • Ann Lessard • Phil & Jackie Lessard • David A. Levenson • Mr. & Mrs. William Lever • Madeleine Levesque • City • Of Lewiston • Lewiston Firefighters Assn. 785 • Lewiston Middle School • Lewiston Veterinary Hospital • Carol & Jeff Libbe • Pie Libby • Warren & Heatherangel Libby • Liberty Mutual • Frederick & Margaret Liberty • John Likshis • Colin & Nina Lindley • Frances Linnell • Lisbon Post Office Employees • Pam Little • Dr. Dana & Mrs.Kay Little & Family • Elaine Littlefield • Lila Littlefield • Livebridge Inc. • Richard, Barbara & Luke Livingston • Donald & Rebecca Loiselle • Barbara Longway • Louis Chevrolet -Buick-Pontiac • Dr. & Mrs. Benjamin Lounsbury • Diana Lovejoy • Valerie Lovelace • Phoebe B. Lowell • Stephen & Susan • Luhrs • Heidi Lukas • Matthew & Andrea Lynch • Ronald L. Lynn • James & Muriel MacDonald • Jack & Mary Ann MacDonald • Peter & Renee MacGregor • Mary MacKay • Carol A. Mackey • Bruce & Viola MacOmber • Paul F. Macri • Mary Madden • Juliette C. Madore • Vincent & Astrid Mahany • Mr. & • Mrs. William Mahar • Paul Maheux • Maine Family Federal Credit Union • Maine Oxy -Employees • Ronald & Carol Malo • Manic Designs • Clayton W. Manson • Linda Marchand • Mr. & Mrs. Paul Marci • Marco's Restaurant • Judith Marden • Eric Marenghi • Melissa Margarones • Christopher & Brenda • Markee • Karen & Vince Markowski • Signs By Marquis • Susan Marr • Jean V. Marsden • Sandy Marstaller • Deborah Marston • Pat Martel • Richard P. Martel • Cheryl Martin • Darrin & Janet Martin • Karen Martin & Allan Stimson • Linwood Martinkus • Dr. Bruce Mason • Mary Mason • Julie Mastrianno • Gerald & Lisa Mathieu • Roberta Mathieu • Beverly J. Matthews • Betty Mauzy • John & Barbara McAllister • Josephine F. McAllister • Marie McAllister • Elise M. McAllister • McCall Media & Marketing • Willis & Elizabeth McCall • Sally McCarthy • William & Erin McCarthy • Elaine McCarty • Mr. & Mrs. • George McDermott Jr. • McDonald's-Hamilton Co. • Joseph A. McDonald • Winfield & Pauline McDonald • Karen McDunnah & Shirley McKenney • Verneta Mceachern • Christine McFadden • C. Scott & Rachel McGary • Frances McGuckian • Andrew McKee • Diane, Megan & Neil McKenney • Judith McKinney • Leona McLain • Mary McLaughlin • William & Ann McNally • Mechanic Savings Bank • Jonathan & Linda Meier • Melanson Construction, Inc. • Thomas & Nicole Menendez • Alfred & Grace Merrick • Michael & Diane Mers-Kelly • Janice Meserve • Connie Michaud • Gerry & Alice Michaud • Margaret Michaud • Maurice Michaud • Beverly Miller • Gregg & Kelly Miller • Norman & Althea Miller • Priscilla Miller • Doris Mills • Terrie L. Mills • Town of Minot • Ellen Mitchell • Mechanic Falls Veterinary Hosp • Sherwood Moody • Kim Moore • Richard & Jenny Moore • Liz Moreau • Carol & Michel Moreau • Cynthia • Morgan • Patricia Morgan • Morin Brick Company • Employee's of Morin The Painter • Claudia Morin • Ron Morin • Sandy Morin • Susan Morin • Michael G. Morin • Senath Morrill • Chip & Jane Morrison • Mr. & Mrs. John Morrissey • Walter & Karen Morse • Mr. & Mrs. Marshall Moseson • Motor Home Center • Nancy & Mary Beth Moyer • Ernest & Acquilla Muller • Mona P. Murphy • Sarah Murray • Stephen & Susan Myers • Bruce & Kathy Nadeau • Diane Nadeau • Marcia Nadeau • Paul & Cecile Nadeau • Rebecca Napoli • Bob & Linda Neal • Walter & Susan Neff • Barbara Nelson • Dorothy M. Nelson • Gary & Sherry Newdick • Richard & Roseann Newton • NLB Stamps & Engraving • Richard & Mary Ann Norcross • Virginia Norris • Judy Northrup • Carroll Noyes • Paula O'brien • Dr. & Mrs. Philip J. O'Connor • Diane O'Donnell • Mary O'Leary • Suzanne O'Sullivan • Michael F. Obrien • George Odencrantz • Barbara & Lawerance Oliver • Julia & Charlie Orne • Orphan Annie's • Dorothy Ott • Denise Ouellette • Judy Ouellette & Christine Gagne • Karen Ouellette • Mr. & Mrs. Maurice Ouellette • Taryn Ouellette • Henry & Pauline Ouimet • Ken & Lori Overway • Karen Pacheco-Corwin • Helen • Palange • Mary & John Palmer • Don Paradis • Diane & Ronald Paradis • Mark & Ronnie Paradis • Bert Pare • Louise Pare • Marcel & Chris Pare • Norman & Jacqueline Pare • Joan Pariseau • Garrett W. Parke • Bernard & Dorothy Parker • Cheryl Parker • Irene E. Parker • Lee B. Parks • Bill & Bonnie • Parquette • Pat's Dog Grooming • Employees of Patrons Oxford Insurance Company • Jules Patry • Roger Patry • Mary E. Pearse • Sumner Peck • John & Heidi Pelletier • Joline Pelletier • Peter Pelletier • Shelli Pelletier • Elwood Pendexter • Marc B. Perlman • John D. Perrino • Gilberte & Dorothy Perron • John • Peters • Mike & Sue Peterson • Mary Pever • Kevin & Kathi Pewitt • Dr. Phuong-Mai Pham & Dr. Jeffery Miller • Joyce Philbrook • George Philip • Patty Pickard & Eric Norzow • Brian Pickett • Diane Pike • Jill & Jason Piper • Erin Plante • Mr. & Mrs. Henry J. Platek Jr • James & Candace Platz • Douglas & • n Susan Pohl • Florence Poirier • Mr. & Mrs. Roland Poirier • Rhonda & John Poisson • Bruce & Mary Ann Poliquin • Fern Pontbriand • Elaine & Ray Potter • Hilary Poulin • Sally R. Pouliot • Jane Pratt • Patricia Pray • Kim & Joanne Preble • Gardner Prescott • Victoria Prescott • Propsys • Mrs. Anthony L. • Pugliese • Darren Pulkkinen & Brenda Crocker • Barry Putnam • Shirley Quinlan • Joanne Quint • Robert & Janet Quinton • Gretchen Rae • Antonio & Debbie Ramon & Family • Janet Randall • Per & Patrici Randby • Karen Ranucci • Shelley & Richard Rau • Priscilla Rawstron • Elizabeth Ray • Janet M. • Raymond • Larry & Pauline Raymond • John & Rita Ready • Reed Distributors • Mr. & Mrs. David Rehmeyer • Marilyn Reilly • Ginny Remeika • Renaud Electric Co, Inc • Carrie & Stephen Rheaume • Rex & Luanne Rhoades • John Rhodes • Joline Richard • Lucien & Christine Richard • Rev. & Mrs. Ray Richard • Gary & Christine Richards • Donna Richey • Carol Wyse-Ricker & Tim Ricker • Dana Rickman & Leslie Manning • Dr. Pamela Rietschel • Barbara Rimmer • Dr. & Mrs. Carleton Ring • Pauline & Anita Rivard • Barbara Robbins & Cynthia Robbins • Henrietta Roberge • Mr. & Mrs. Kenneth Robert • Patti & Dean Roberts • Mr. & Mrs. Roger Robin • Karen Robitaille • Nancy Rochat • Dr. Bernard & Mrs. Linda Rogers • Mr. Nick Rogers • Rolly's Diner • Ann Rosania • Althea Ross • Brian & Michelle Rouleau • Mary & Andre Roussel • Jennifer & Andy Rowe • Mr & Mrs.Carl Rowe • Bert & Michaeline Roy • Nancy S. Roy • Rebecca Roy • Regis D. Roy • Roger Roy • Steven & Sandra Rozanski • Kris Rubino • Kate Rugan & Family • John & Nancy Russell • Christopher E. Sacco D.P.M. • Rosemary Saenz • Ste. Croix Regional Federal Credit Union • Roger St.Cyr • Fern & Lorraine St.Hilaire • Rebecca L. St.Pierre • Madeleine L. St.Louis • William Salomon M.D &. Hannah Pressler • Betsy, Nicole & Eliz Salvati • Edward & Elianne Samson • Mr. & Mrs. Russell Sansbury • Louise & John Sargent • Lorraine Sarno & Cheryl Page • Schooner Retirement Community • Leo & Lucille Savard • Judy Sawyer • Lynne Sayre • Lisbon Road Animal Hospital • Erna • A. Schutt • Louis & Paula Scolnik • Christine M. Scott • Matt & Katherine Scott • Joan Scrivner • Atty John Sedgewick & Deborah Keefe • Steven Semenuk & Sara Dubberly • Florence Shackleton • Irvin Shaunesey • Dorothy Shaw • Merry Shaw • James Shepard-Kegl • Barbara Shields • Dr. Thomas & Mrs. • Bethel Shields • Arthur & Gail Shinners • Zachary Shivers • Charlie & Nancy Shuman • Rev. Rupert Sigurdsson • Martha Sikra • Christine Silberman • Rene F. Simard • Darlenn Simmons & Susan Conley • Marilyn Simonds • Jim Simones • Arlene H. Simons • Catherine Singleton • Dr. & Mrs.Sivulich & Family • Melissa Skinner • The Slamma • Karyn Small • Chief Richard & Mrs. Gina Small • Richard & Martha Small • Gwendolyn T. Smallwood • Alison Smith • Christie Smith • Forest Smith • Lea Smith • Ed & Cathy Snook • Gertrude Snowe • Richard & Helen Snowe • Jonell Solander • Paul Soucy • Marion Spear • Natalie Spiller • Kathryn Spotts • Tom & Helen Spugnardi • Michael Staffenski • Jeff & Jill Stanek • Edward & Janet Stanhope • Scott Staples • Linda Stearns • Sarah Stevens • Walter L. Stevens • Mrs. Wayne O. Stevens • Anne H. Stickney Heimann • Bill & Sara Stockwell • Stonefield Farm • Mary Strawn • Richard & Jackie Strong • William Stuart • Mr. & Mrs. Daniel Studley • Subway Sandwiches • Mr. & Mrs. Lawrence Sullivan • Sun Journal Sunday • Agathe Sutton • James Sutton • SW & B Construction Corporation • Dale & Carol Sweatt • Kathleen Sylvain • Marion Sylvester • David, Holly & Nina Sysko • Tabers Inc. • Carroll M. Taber • Tambrands, Inc. • James & Zee Tardif • Taylor Brook Animal Hospital • Taylor Brook Dental Association • Carroll & Joan Taylor • Robert & Mary Ellen Taylor • Carole Testagrose • Doris & Al Theberge • Joseph Theriault • Richard & Claudette Therriault • Stephanie Thibodeau • Cecile Thornton • Jacqueline Thornton • Betty Thurlow • Dr. & Mrs. Otis Tibbetts • Peggy Timmons • Joyce Tiner • Ron & C.J. Tolini • Judy Torrico • Andy & Rosanna Toth • Michael Towle • Walter & Jane Towslee • Mr. & Mrs. Mike Tozier • Judith Trask • Shawnee Treadwell • Tri County Mental Health • Zoe • Trout • Peter & Patricia Troy II • Mrs. William Trumble • David Tryhorne • Adriann Tucker • Ruth Tucker • Marianne Tufts • Patrick Tully • Sheila Turbide • Tamara L. Turcotte • Ron & Pat Turcottee • Peggy & Thomas Turkewitz • Molly & Lewis Turlish • Alberta Turner • Joseph & Doris Tutlis • Janice Upham • Vacationalnd Obedience Training Club • Gayle & Earl Vail • Robert Vail • Michael L. Valliere • David & Karen Van Dyke • Marilyn Vanier • Gary & Melissa Veilleux • Madeline & Norman Veilleux • Matt, Anna & Emma Vierling • Barbara Villani • Guy & Jeanne Villeneuve • Kim A. Visbaras • Gail Vultee • Richard V & Lois C. Wagner • Margaret E. Wallingford • Fredi Walsh • Dr. & Mrs. David Walter & Family • Dr. Edward & Dr. Candace Walworth • Gilbert Ward • Michael & Linda Ward • Wendy Ward • Marion Waterhouse Jr. • Edward Waybright • Webber Oil • Curtis Webber • Rebecca Webber • Pam • Weeks • Cheryl Welch • Frank Welch • Jennifer Welch • Mrs. James M. Wells • R. Wayne & Debra Werts • Anna Mae Wescott • Maria Wescott • Bruce & Sandy Westleigh • Helen Wharff & Pamela Price-Wharff • Ms. Sharon Whelan • Kathrine M. Whild • Claire White • Dorothy White • Frances White • Helen White • Daryl L. Whiting • Richard & Bridget Whiting • Mr. & Mrs. Brian Whitley • Elisa Whittier • Gloria Whittier • Patricia Wibby • Leslie Wight • Edgar & Nancy Wilcox • Melanie Wilding Ronan • Jane Wiley • Debra Wilkinson • Marilyn Wilkinson • Linda Williams • Mr. & Mrs. Ronald Williams Jr. • Gordon & Tamara Willoughby • Nona Wills • Ken & Alison Wilson • Mike & Flo Wise • WMTW • Jim & Anita Wohlrab • Women's Fitness & Personal Training • Winifred Woodbury • Mike Woodhead & Bonnie Hayward • Susan Woodworth • Eleanor Wooters • ERA Worden Realty • Norman Worthing • Stephanie Worthing • Robert & Myra Wright • Kathy Wyatt • Adella & Charles Wyman • Don & Jennifer Wyse • Peter & Celeste Yakawinis • Yankee Balancing, Inc. • Danielle Yates • Eric & Mary Yoder • Edna York • Youly's Restaurant • Bill & Lee Young • Constance Young • Donald Zamborsky • Donna Zerbato • Ronald Zorn

If you would like to be listed differently in the future, or see a listing that needs correction, please call Donna Richey at 786-4713 or e-mail her at donna@gahumane.org. This list represents

contributions made prior to February 25, 2003. If any names are omitted or misspelled we apologize. If you do not see your name on this list and you would like to support the Greater Androscoggin Humane Society by joining the Adopt-A-Kennel Program, making a gift to the Annual Appeal or would like more information on the Capital Campaign, please contact the shelter @ 786-4713.

P R O F I L E 2003

Lewiston, Maine, Saturday, March 8, 2003

Health

Finding satisfaction as a home health nurse

achelle Cronkhite knew she wanted to be a nurse in her senior year of high school. Now a nurse for the past 40 years, she specializes in providing home health care through Gentiva Health Services. “I thought I could help people,” she recalls of her decision. And she was right. As a home health nurse, Rachelle provides care to patients of all ages and with many different kinds of health issues. She enjoys being

in the home health industry for many reasons, including the flexibility in hours, working with different types of patients and their varied conditions and seeing patients improve in their home environments. She typically visits between five and eight patients a day and provides them with such services as dressing changes, wound care and disease education. Other daily responsibilities include supervising staff, performing patient-care-related paperwork and making calls to patients’ physicians and other members of the caregiver teams. It’s often a demanding job. The nature of the business requires a nurse to have a great deal of empathy and understanding as she may often be working with chronically or terminally ill patients. This type of nursing is not an 8 to 5 job, and, because of spending necessary amounts of care time with each patient and driving to different locations, the nurse must accept the fact that her day may not always run on schedule. What words of advice does she offer to someone considering a career in home health nursing? “Be prepared to work with all kinds of people and to be committed. You need a sense of humor. You need to like animals and understand that you will be working in many different types of homes. And you must treat everyone of your patients with kindness and dignity.” But the rewards far outweigh the inconvenience. Rachelle enjoys working with her patients; she appreciates their willingness to accept and work with their illnesses. And she admires their joy in life even when their conditions will not improve. Of course, she revels in their progress. When she arrives home after a long day, she feels a great deal of satisfaction. And she knows that she has done the best she can for her patients. “That is what counts the most,” says Rachelle.

P R O F I L E 2003

Lewiston, Maine, Saturday, March 8, 2003

Kennebec Professional Pharmacy:

Health Call

1-888-463-8

083

throughout Maine

Where patients are important

AN AFFILIATE OF MAINEGENERAL MEDICAL CENTER

A Licensed Home Health Care Provider serving central Maine, specializing in: PHARMACY SERVICES

By MIKE BOURGOIN / Freelance Writer

• Retail Prescription Services • Specialized and Veterinary Compounding

HOME SERVICES • Infusion Nursing • Pharmaceutical Services • IV Antibiotics • Total Parenternal Nutrition • Pain Management • Chemotherapy

RESPIRATORY THERAPY SERVICES • Oxygen-Liquid and Concentrators • Nebulizer and Aerosol Therapies • CPAP/BiPAP • Suction Machines • Pulse Oximetry Studies

HOME MEDICAL CARE EQUIPMENT

AND

SERVICES

• Bathroom Safety Products • Hospital and Luxury Beds • Manual and Lightweight Wheelchairs • Ostomy Supplies • Post Mastectomy Service • Scooters and Electric Wheelchairs • Seat Lift Chairs 43 Leighton Rd. Augusta, ME 04330 207-626-2726

16 East Chestnut St. Augusta, ME 04330 207-626-8141

Whalon House, Seton Campus 30 Chase Ave. Waterville, ME 207-872-4486

Visit us on the web at: www.kpprx.com

today’s world it seems like major chain stores are trying to be pharmacies and some pharmacies look more like convenience stores. Luckily for the people in central Maine, the staff at Kennebec Professional Pharmacy knows what a pharmacy is supposed to be. With two Augusta locations at 43 Leighton Road and 16 East Chestnut Road, Kennebec Professional Pharmacy is your one-stop shopping destination. In addition to these retail locations, Kennebec Professional Pharmacy also operates a Home Care Annex in the Whalon House of Maine General Medical Center’s Seton Unit in Waterville. This branch office provides KPP’s home care services on an appointment basis. While the Waterville location may be the smallest of the three locations, patients can expect the same level of care that they would receive at the Augusta location At Kennebec Professional Pharmacy, you won’t find the pharmacist’s counter tucked away in the corner surrounded by snack food, greeting cards, and other clutter. KPP is a pharmacy in the true sense of the word; they concentrate on the patient. The pharmacy has always played an important part in the area of health care. A knowledgeable pharmacist can explain various medications and their functions. As medical care becomes more specialized, patients often see more than one doctor. One doctor might issue a prescription that will adversely interact with a prescription already being taken by the patient. Kennebec Professional Pharmacy uses the latest software to track patient’s prescriptions and warn of drug interactions. The staff can even screen possible pregnancy-drug and breastfeeding-drug interactions. KPP’s pharmaceutical program focuses on the whole person. It starts with the patient consultation. According to the staff, more than 40 percent of prescriptions are taken improperly. If medication is not taken properly it will not work, or worse could cause serious complications. Not only does the staff at KPP answer questions like: “What are common side effects?, What do I do if I miss a dose?, Will the problem clear up over time?” The consultation is one part of the philosophy of education that KPP fosters. By educating the patient, the staff can keep the care focused and allows the patient to be an active participant in his or her care. If a patient cannot come to the pharmacy, KPP will deliver it to their door. The education of the patient does not stop with routine prescriptions. Staff members are certified in a wide range of special medical areas. They have certified staff members to deal with questions relating to: Diabetes, Asthma, Cystic Fibrosis, HIV, and several other specialty areas. KPP can also provide post-mastectomy care; there is a certified fitter on

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staff to help the patient with her needs. KPP also holds series of lectures on various health topics to educate patients about different aspects of medical care and therapies KPP can synthesize medication through the process of compounding. There are times when the right dosage for a particular patient does not exist. Working with the doctor and the patient, the pharmacy can tailor a specific dose to the patient. The staff can also create a new delivery system for the medication. If a patient has a hard time swallowing pills, the staff can place the medication in a lozenge or liquid solution. As new medications arrive on the market, pharmaceutical companies will sometimes drop older, less profitable medications in favor of the new one. Unfortunately, not all patients will respond favorably to the new medications. KPP can recreate the original medication for the patient. Aside from providing pharmaceutical care, KPP also provides a wide range of therapy and medical care services. Among these services are Home Infusion services. They can create any IV solution for administering antibiotics, nutritional formulations, pain management and Hydration Therapy. They also offer a complete line of respiratory therapy services. KPP can supply CPAP, BiPAP, Nebulizer Therapy, liquid oxygen, Aerosol Therapy and a variety of other therapies. Their Registered Respiratory Therapist is on hand to answer any questions. As part of their patient care, they also provide Home Medical Care equipment and services. They stock a full line of ambulatory aids, braces, physical therapy products, daily living aids, and numerous other products. The staff provides many services to the home care patient. KPP will travel to a patient’s home to evaluate the patients equipment needs. They will deliver the equipment and set it up free of charge. They will also demonstrate the equipment and train the patient in the equipment’s proper use. As part of their full service nature, KPP caters to all members of the family – even the furry, fourlegged ones. KPP will work with pet owners and veterinarians to create specialized medications for the pets. If you have ever tried to give a cat a pill, you know what an ordeal it can be. That sweet little ball of fur curled up in your lap, purring contentedly becomes a snarling, clawing machine of destruction. KPP can place the medication in a tuna flavored base to make administering medication a less stressful event for you and the cat. Working with the vet, the pharmacist can create the right dosage and delivery method for ferrets to cats to dogs and even reptiles. Kennebec Professional Pharmacy defines the term “full service.” They are totally dedicated to patient care and education. They work with patients to help in recovery and provide whatever services the patient might need. You can visit KPP at their Augusta locations: 51 Leighton Road or 16 East Chestnut Street. You can also visit them on the web at www.kpprx.com.

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P R O F I L E 2003

Lewiston, Maine, Saturday, March 8, 2003

Health

Per-Se Technologies’

Lewiston office supports physicians, community By DONNA KEENE ROUSSEAU Freelance Writer Atlanta-based Per-Se Technologies focuses on making the business of healthcare more connected, because healthcare today is very unconnected. Patients don’t feel connected to their doctors, and doctors and hospitals don’t feel connected to payers, who reimburse for care. Only Per-Se offers the services and technology solutions that create connections between doctors, patients, hospitals, and third-party payers. Per-Se in Lewiston The Lewiston office, located at 19 Mollison Way, is one of Per-Se’s largest facilities in the United States. Approximately 350 employees focus on medical billing and accounts receivable management for hospital-affiliated physicians as well as physicians who work in academic medical settings. Other Per-Se employees in Lewiston develop an support Web-based applications and reporting solutions for Per-Se clients. The Lewiston office provides medical billing services for 100+ clients throughout the United States, including Maine, Connecticut, Rhode Island, Massachusetts, New Hampshire, New Jersey, Pennsylvania, Vermont, New York, Missouri, Colorado, South Carolina, Kansas, Tennessee (St. Jude Children Hospital) and Georgia. Community Involvement Per-Se employees in Lewiston also support and contribute to the community. The members of the company’s diverse workforce contribute to a variety of local, regional and national charities. Employees have held fund-raisers, collected food donations and organized blood drives. Last year several charities benefited from the generosity of Per-Se employees, including the Red Cross (with more than 100 pints of blood collected in 2002 and 96 pints in 2001), St. Jude’s Children’s Hospital, the March of Dimes, Special Olympics, Maine Children’s Cancer Program, Greater Androscoggin Humane Society and the Veterans of Foreign Wars. Employer of Choice Per-Se provides a variety of employment opportunities in a professional work environment. Positions are available in accounts receivable management, customer service and data entry. Per-Se offers a comprehensive benefits package, flexible work schedules, and a relaxed dress code. In addition, the company encourages professional growth and career development. We want to be your employer of choice. For more information about Per-Se and a list of open positions, go to www.per-se.com or call the Lewiston office at 800/832-8244.

About Per-Se Technologies World headquarters: Atlanta Phone: 877/73PER-SE Website: www.per-se.com Email: askus@per-se.com Employees: 4,800 Founded: 1985 Business Divisions: Physician Services, Application Software, and e-Health Solutions Clients: 47,000 physicians and 2,000 healthcare organizations Offices: 110 worldwide Stock symbol: PSTI (Nasdaq)

Sandy River recognizes value-driven employment Marshwood staff committed to excellence

By DONNA KEENE ROUSSEAU Freelance Writer

arshwood Center for Health Care & Rehabilitation is a member of the Sandy River Health Care System, a family of 12 health care facilities located throughout Maine. Nestled in a wooded area at the end of Roger Street in Lewiston, Marshwood is home to 108 residents whose individual care needs range from assisted living and rehabilitation to long term nursing care and hospice. The Marshwood staff commits themselves daily to the company’s promise to enrich the physical, emotional and spiritual well being of every individual trusted to their care. With the long-standing shortage of licensed nursing staff and CNAs experienced throughout the health care industry today, it is a challenge that Marshwood employees have risen to admirably according to Marshwood Administrator Leslie Durkee. Says Durkee, “Our employees, both nursing and support staff, work hard each and every day. Caring for people is never-ending and it’s a team effort particularly with the nursing shortage. I know of a staff member that has come back in to work after leaving for the day to check on a resident to ‘make sure things are O.K.’. Our weekend and weekday licensed staff will contact one another on Friday to ensure seamless care for our residents. Certainly we have report and communication logs, but our employees often take that extra step.” A forward-thinking company, Sandy River has taken a proactive approach to addressing the nursing shortage issue. Aside from sign-on bonus incentives that many health care facilities are incorporating as a marketing technique to draw staff, Sandy

River has begun to look a little deeper, into the value systems of today’s workforce to discover what employees want from a job and an employer. “Our industry as a whole is recognizing the need to change the way we view employment,” comments Andrea Otis-Higgins, corporate director of clinical services for Sandy River. “What we know intellectually and what we feel can be very different. An employee’s value system directs what he or she expects and needs from an employer. From generation to generation, the value systems change so the challenge becomes identifying what each generation wants or needs and then creating a work environment that supports those different value systems. It’s a balancing act requiring sensitivity and listening, not just in healthcare but all over.” Katherine Gagnon, charge nurse for Marshwood, exemplifies value-driven employment. Aside from the benefit of getting to see her grandmother, who resides at Marshwood, more frequently, the facility offered her hours that balanced well with her role as a wife and mother. “I could work five days, Monday through Friday. No where else could I find a job where I could work [as a nurse] with that schedule and be at home on the weekends with my children.” For Marshwood’s Assistant Director of Nursing Stacy Paradis, the facility has served as the foundation for building her career. Beginning in 1996, she worked primarily for the facility as a CNA while attending nursing school. As a nurse, she left Marshwood twice for growth opportunities, each time returning for positions with greater responsibility. Now she has settled in at Marshwood. “Marshwood is more like home,” admits Paradis. “It’s a feeling that’s hard to put your thumb on. I’ve worked in almost every capacity here and experienced a lot of dynamics between families, management and staff. It’s the people, the place that brought me back.” As for 20-year nursing veteran, Karen Becker, who joined the Marshwood team in 1999 and left to work for another facility for a short time, it was the team and the residents that brought her back. “I love working with all the disciplines; it’s a good team, the work is challenging and we have a good mix of residents. Sandy River takes good care of its employees,” says Becker. Otis-Higgins acknowledges returning employees as the company’s highest form of compliment. “People have said going away made them realize what they value and that they wanted to rejoin the team as a result. I see our job as taking the information they provide and then doing something with it. We want all our employees to feel valued and respected for what they do. Our goal is to be both the provider and employer of choice.”

P R O F I L E 2003

Lewiston, Maine, Saturday, March 8, 2003

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Lewiston, Maine, Saturday, March 8, 2003

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P R O F I L E 2003

Lewiston, Maine, Saturday, March 8, 2003

The Poliquin Family — past, present and future ated a jewelry business with his brother, Milio. They also had an optical department – they were manufacturing and dispensing opticians-and he entered the hearing aid business as it correlated well with eyeglass dispensing.” Poliquin became a part of his family legacy while in college majoring in business. “I got involved with testing children with hearing difficulties,” he said. “It was an independent Study project-a psychology study-and I got to work with a variety of kids, from mentally challenged to gifted children.” From that point on, Poliquin knew he was destined to work in the same field. “After college, Dad and I joined forces, focusing just on eyeglasses and hearing aids.” By LINDA GALWAY For years, caring for eyes and ears has Special Sections Editor been the mainstay of the business. “On the eyeglass side, we fill prescriptions for Just imagine, for a moment, the sound of siclients, helping them with frame selection, lence. and we take measurements for correct lens It probably seems peaceful to someone workpositioning. Then the eyeglasses are ading in a hectic environment with machines justed for comfort and proper correction,” humming, people chattering and phones ringPoliquin said, noting they offer a variety of ing, but if it’s an everyday occurrence – if you higher quality frames such as Giorgio Arreally want to hear the chirping of a chickadee mani, Escada and Geoffrey Beane, to name but and can’t – it’s anything but a blessing. a few. “And because we’re downtown and our However, there might be a solution at your overhead is low we offer exceptional value,” fingertips. Poliquin added. For nearly half a century, Gil Poliquin HearOn the hearing Aid and ing aid end of Optical Centhe business, ter on Lisbon there is acStreet in Lewtual testing for iston has been amount and helping peotype of loss, ple in Central but the proMaine hear cess doesn’t and see better, end with the and they’re fitting of a not about to hearing aid. stop now. “We also offer “My father rehabilitative and I started counseling, together,” remaintenance called current and follow owner Gil up care’” he Poliquin, who added. shares his “When dad’s name. people finally “He was in acknowledge the hearing a hearing aid field in Carrying on a tradition, left to right, Gil Poliquin Sr, office problem, they the mid ’50s manager Bonnie MacDonald and Gil Poliquin Jr. usually have and oper-

Gil Poliquin is carrying on his family’s business, enriching the lives of the people of Central Maine by helping them hear and see better.

In this undated photo, founder Armand Poliquin, poses for a photo inside the Lisbon Street, Lewiston, establishment. already seen a physician to rule out a medical problem,” Poliquin explained. “A rapid onset of hearing loss usually indicates a medical condition that merits immediate attention and we would refer them appropriately.” However, at the point of seeking assistance from a hearing instrument specialist, clients will find it to be an incremental series of modifications. “We fit everyone on a trial basis,” Poliquin said. “It’s a five week program to allow for a gradual enhancement of their residual hearing.” Starting off at a comfortable level, the strength is increased gently, as time goes on, in a very painless, accommodating way. Clients receive an initial fitting, then come back one week later for a checkup and adjustment; two additional follow-ups are at two week intervals after that. “Then they’re set for about six months,” Poliquin said. “You’re exposing the brain to information it hasn’t had for years. It’s not like turning a light on; it can be a long process of adapting and rehabilitating, especially if the problem is long standing.” Beyond the fitting and adjustments comes maintenance. Most people wear their hearing aids sixteen hours a day, every day of the year. “And consider that the exposed part of the hear-

ing aid is exposed to the elements – wind, rain, snow, cold and heat – as well as body oils and perspiration, while the insert part of the hearing aid is in the equivalent of a tropical forest – 98 degrees and humid with earwax and dry skin. So maintenance is a big issue,” Poliquin noted, adding that the company’s secretary, Bonnie, who has been with them for more than twenty-five years, helps clients keep on track by sending periodic reminders. “Today’s hearing aids are digitally programmable,” Poliquin said, “and the majority are without user controls, so a proper maintenance schedule is vital to the level of success a client enjoys.” He also works out a lot of adaptive measures when fitting clients. “A client may not be able to see or feel or move their hands easily,” he said. “In that case, part of my job is to find a way to accommodate their special needs.” Given the longevity of the Poliquin family and its dedication to helping people maintain or re-acquire quality of life, it’s easy to understand why the company actually dates back to Poliquin’s grandfather, Armand, who started a watchmaking business on Lisbon Street in 1919, evolving to include jewelry and then, finally, the optical and hearing aid business. You can count on the tradition to continue.

Watch Our Progress as We Grow to Meet The Needs of our Community...

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hospital campaign committee, William L. Medd, M.D., chairman of the hospital campaign committee, Timothy A. Churchill, president and CEO of Western Maine Health, Willliam L. Caron J., president of MaineHealth, and David Kumaki, M.D., medical staff president, stand ready to toss the first shovelfulls of earth to signify the beginning of construction on the $7 million expansion at

Stephens Memorial Hospital in Norway.

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181 Main Street, Norway, ME 04268

(207) 743-5933 www.wmhcc.org

Architech’s rendering of the completed hospital construction project.

Lewiston, Maine, Saturday, March 8, 2003

Health

HEARING HEALTHCARE ASSOCIATES YOUR CHOICE FOR PROFESSIONAL AUDIOLOGY AND HEARING AID SERVICES

P R O F I L E 2003

Sounds

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for a lifetime By DONNA KEENE ROUSSEAU/ Freelance Writer

Nanci Blier - Secretary, Corinne Chipman - M.S. CCC-A, Kristie Dion - M.A.

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Ten-month-old Camree St. Hilaire’s eyes sparkle at the sound of her mother’s voice. She jabbers and smiles happily at her audience of admirers, all who delight in her bright, toddler personality and angelic face. According to Angie Longchamps, Camree’s mother, Camree did not pass her hearing screening when she was born. From that time forward, she became a patient of Hearing Healthcare Associates of Lewiston and they, in turn, have worked ongoing with Camree and her parents to introduce sound to Camree’s world. Between the three team members, Corinne Chipman, M.S. CCCA, Kristie Dion, M.A., and Nanci Blier, office coordinator, Hearing Healthcare offers more than 20 years combined experience in the field of audiology. Audiologists specialize in working with individuals challenged by hearing impairments and vestibular (balance) problems. Since the year 2000, Hearing Healthcare has been caring for people of every age, from newborns, like Camree, to the elderly. A diverse clientele with such very different needs demands a team of audiology professionals who keep themselves on the cutting edge of technology. Chipman, who is currently enrolled in the Central Michigan University Au.D Clinical Doctorate Program, says, “With continuing education, classes, and seminars offered throughout the year, we strive to stay current with diagnostic testing techniques, technology, and new discoveries in hearing disorders.” This spring Chipman and Dion will attend the American Academy of Audiology National Convention, an event highlighting the new advances in audiology and the latest in equipment and field technology. Dion, who is a graduate of University of Massachusetts at Amherst, will finish her clinical fellowship in April. She completed clinical practicums at Northeast Hearing & Speech in Portland, UMass Memorial Hospital in Worcester, Mass. and Austine School for the Deaf in Brattleboro, Vt. In the three years since opening their doors, Hearing Healthcare Associates, with offices in Lewiston and Augusta, has more than doubled its caseload. To accommodate the growth Valerie Gallagher, M. S., CCC-A, another of Chipman’s associates and once based in Lewiston, now practices full time in the Augusta location. Additionally, the practice has established an ongoing, professional

Camree St. Hilaire, her mom Angie and audiologist Corinne Chipman affiliation with Dr. Michael Samson, an Otolaryngologist with his office in Topsham. “We are excited to have the opportunity to extend our services to Dr. Samson’s patients and look forward to a continued and rewarding working relationship with his staff as well,” confirms Chipman. Hearing Healthcare offers patients a comprehensive menu of services from hearing evaluations, assessments, and treatments to rehabilitative services including the fitting of new, digital, and older model hearing aids and support for people with hearing aids. According to Chipman, a person’s age, lifestyle, and expectations of a hearing aid help determine what he or she will require for hearing aids and services. When Sharon Kinsman, a college professor who began experiencing middle age hearing loss 10 years ago, was faced with the prospect of hearing aids, she wanted an exceptional support system. “Getting your first hearing aids is a big, expensive step. I wanted a personable audiologist, someone who would really work with me, get to know me. When I met the Hearing Health Care team, I knew they were the right people for me. They were so genuine.” Kinsman recalls the experience of selecting her first hearing aids and later having them fitted. “Corine’s face just lit up as she described the new technology. It was easy to see she loved her work and that means a lot to me. The day I first tried my new hearing aids, Corrine spoke in her normal voice, then moved away, speaking softly and more softly still. It was such an exciting moment! I could hear! And Corine celebrated that with me.” As for Chipman’s young patient, Camree, her mother says she continues to have her hearing tested every three months and she is pleased with her daughter’s speech development and progress. Though it is too soon to know what Camree’s future holds, Longchamps says Hearing Healthcare Associates have provided a lifeline for her family. “It was so scary to learn that Camree had hearing problems. Everybody [at Hearing Healthcare Associates] has been so nice. They’ve been so supportive.”

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Advanced Skin Care Center Anti-Aging At Its Best BY DENISE SCAMMON, Freelance Writer

BRENDA ROBBINS Owner

Brenda Robbins, Licensed Aesthetician and owner of Atlantis Day Spa and the Advanced Skin Care Center in Auburn, says, “We are extremely fortunate to have excellent clients and are able to offer them the best in spa services in our spa setting. We also offer the latest in anti-aging treatments in our Advanced Skin Care Center. Both private skin care and spa services take place in a beautiful Victorian setting.” At Atlantis Day Spa and the Advanced Skin Care Center, clients’ needs come first. “Our clients and their personal needs are the most important things to us. When our clients talk, we listen,” says Robbins. “It is our goal to bring them the best in products, equipment, and services.” The menu at the Atlantis Day Spa is quite varied. “We offer a menu including spa facials, body treatments, massage therapy, spa packages, hydrotherapy tub treatments, steam room, sauna, and much more,” says Robbins. “Our most recent additions are two new

By Appointment Only

‘spa pedicure units’ which our clients are fully enjoying.” There have been other additions to the menu. “We added a professional ‘Prego-Pillow’ to assist our pregnant clients’ needs in our ‘Mother to Be’ Program,” says Robbins, adding, “We offer a seated massage chair for express massages or on-site corporate bookings.” The cosmetic line is a client favorite. “Our clients love our Paula Dorf cosmetic line which brings them the quality of a celebrity cosmetic line and the convenience of a natural and sophisticated look they don’t have to travel for...making it a big winner for our ‘Brides to Be’,” says Robbins. Another client favorite are the Decleor Paris products. “Decleor Paris is what we indulge our clients with, offering them the best in facials and body care. Our clients not only love the results, they enjoy achieving spa results at home with the retail products we offer.” The new Advanced Skin Care Center offers a private setting with the advantage of a networking relationship with family doctors to plastic surgeons offering professional services, such as: a deep pore cleansing program, microdermabrasion, photo-rejuvenation, laser hair removal, botox treatments, collagen therapy (coming in the spring), and a pharmaceutical-grade product line.

33 Vernon St., Auburn •

JESSICA WIERS Manager

Robbins started out in business in 1996, in a one treatment room setting, with approximately 25 to 50 clients. She expanded the business in 1997 into a three treatment room setting, with 150 to 300 clients. The business has seen continuous growth, and in 1999 the Spa moved to its present location at 33 Vernon Street in Auburn, offering a seven treatment room setting, with an undisclosed client base. Hard work and dedication create a solid business foundation. Robbins expresses, “It takes a lot of hard work and dedication to create a successful business. You win some and you lose some challenges, but the most valuable things to anyone’s success story are the people who believe in you and help you reach your goals. I am fortunate to have an excellent spa manager, Jessica Wiers, my family, and friends, and definitely the clients that we’ve been so fortunate to have crossed paths with. I feel I’ve been blessed in being able to offer the area something that I truly love to do.”

777-1989

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P R O F I L E 2003

Lewiston, Maine, Saturday, March 8, 2003

Health

urves delivers more than just a workout By DONNA KEENE ROUSSEAU

Freelance Writer

ptly named, Curves, is a fitness center franchise designed especially for women with over 6,000 locations worldwide. Curves’ hot appeal is its promise of a full body, 30-minute workout for fitness and weight loss. In fact, the enthusiasm the program has generated locally has prompted, Ron and Grace Morrill, the owners of three Curves centers located in Lewiston, Auburn and South Paris, to move the Lewiston center to a larger location in the Marketplace Mall to accommodate the steadily growing clientele. Lewiston Curves General Manager Charlene Green credits the center’s success to an intimate, non-intimidating exercise environment. “Anyone who walks through the door can use the equipment. All the equipment is hydraulic so there are no adjustments to make and the exercise routine combines aerobics and resistance for a 30-minute workout that, in a traditional gym, would take one and a half hours.” Curves’ routine is based on the circuit training concept and features 18 exercise stations comprised of nine machines, each engaging a different set of muscles, and nine recovery pads strategically placed between each piece of equipment. The objective is to move through the 18

A variety of options await exercisers at Curves for Women

Happy members at Curves for Women. exercise stations for three rotations, achieving as many repetitions as possible on each piece of equipment before moving to a recovery pad. Program participants determine what mode of movement they wish to use while at a recovery station. Depending on their fitness level, they may choose to walk in place, march, jog, or even dance – anything to keep their heart rates in their target zone. Station changes are prompted by a music tape pre-programmed for two-minute intervals and allows for several breaks for heart rate checks. Says Green, “There’s a trainer on the floor at all times to provide encouragement and assure the use of proper form to get the desired results from the exercise.” According to owner, Morrill, support is the key component to the Curves fitness program. “Something that sets us apart from other is gyms is our access to Dr. Stephen Whiting. From his office located at corporate headquarters, Dr. Whiting is available to answer members’ questions and address concerns regarding medications and physical conditions that may require special attention.” Morrill is quick to add that members with medical conditions under the care of a physician are required to consult with their physicians before beginning an exercise routine and provide the center with a written release from their physician when necessary. In addition to the training and medical support, the center also provides a weight loss program based on Curves founder and CEO, Gary Heavin’s book, “Permanent Re-

sults Without Permanent Dieting.” Members can choose to follow the nutritional program independently or attend weight loss classes at the center. Members’ exercise and weight loss progress can be tracked on the center’s computer and Morrill anticipates that clients will even be able to access their information from their home computers in the spring of 2003. “We’re not here just for weight loss however,” reminds Green. “There are many reasons for exercising that reach far beyond losing weight and inches. Exercise improves overall fitness and flexibility. We have had clients who have reported drops in blood pressure and cholesterol, decreases in dependence on medication, and improved bone density scans.” Morrill and Green are proud of the success many of their clients are experiencing as a result of their exercising efforts. Morrill relays the story of one woman who was a cancer survivor. “She had lost her husband and was very depressed. She was timid when she first came into the center, but before long she met other women who had had similar life experiences to hers. Now she comes in at least three times a week.” Morrill adds, “Now we even have doctors referring their patients to our program and we have a range of clients, from women in their mid-twenties to members in their eighties.” Betty Perkins, a Curves member for 2 1⁄2 years, is a program believer. “It works and it’s easy,” smiles Perkins. “I’ve lost a total of 28 pounds and gone from a size 20 to sizes 12 and 14!”

Majors Mobility - Keeping you moving

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power wheel chair and see what is most appropriate for the person’s medical condition. We’re not here to sell units of product Majors Mobility doesn’t just but to meet an individual’s rest on its laurels as being the long-term medical equipment largest mobility dealer in the needs.” state and its fine reputation for She also pointed out that Mahelping people in southern and jors Mobility “services what central Maine remain indepenwe sell. Some people respond dent. Majors constantly strives to slick out-of-state salespeople to improve its already superior over the phone but the customservice and has done so again er doesn’t realize that power by hiring Brad Nichols, CRTS, equipment requires service. An to head its custom rehabilitaout-of-state company will not be tion department. With his exBrad Nichols able to provide that same level pertise in pediatric mobility Certified rehabilitation of service that we do. We have equipment and custom wheela 24-hour pager and factory technology specialist chair seating, Nichols, one of trained service technicians on only six certified rehabilitation staff.” technology suppliers in the state and former The Majors Mobility president strongly adowner of N-Able, Inc. in Portland, brings new vises consumers to look carefully at any comcapabilities to Majors Mobility. pany they are considering working with. “Ask “We’re thrilled that we can offer these new if the company has manufacturer-certified serservices to our customers,” stated Tyrrell vice people and whether or not you’ll have to Hunter, president of Majors Mobility, located send the equipment out for service. Medicare at the Topsham Fair Mall. may pay for the service but not the shipping. The company specializes in home medical Having an ongoing relationship with a local equipment such as manual and power wheelprovider is very important,” she said, noting chairs, sports wheelchairs, three and fourthat “there is no guarantee that a company wheeled power scooters, lift advertising on television or chairs, stair lifts, hospital the Internet will be there to beds, canes, walkers and service the product if it has bath safety equipment. problems.” “We basically supply Hunter noted that one of anything that helps people her company’s strengths move safely,” Hunter said, is its detailed knowledge of pointing out that their 4000what equipment Medicare square-foot facility “is the and Maine Care (Medicaid) nicest, most cutomer-friendwill and will not cover. “It’s ly showroom for this kind our responsibility to know of equipment in the state or the policies and obtain the even New England.” proper documentation from Majors Mobility is also the physician. We try to known for offering the best make the process as easy on selection and service. For the customer as possible,” instance, Hunter said that she stated. Majors Mobility has 10 difIf a person meets the ferent lift chair models in coverage criteria Hunter a variety of colors in stock, said, “With only a few excepnot just one or two models. tions, Medicare will cover Thanks to their large supTyrrell Hunter demonstrates a 80 percent of the equipment ply in stock, customers can power scooter to a client. cost. Most people in Maine try out different three and have secondary insurance four-wheel power scooters and power wheel coverage, such as AARP, that will cover the chairs in the testing area at Majors Mobility to other 20 percent so most of the time there is see which best fits their lifestyle. A test track no out-of-pocket expense, even to get a power lets customers see what it’s like to operate the wheelchair.” equipment on various surfaces. Majors Mobility has grown steadily since Majors Mobility will do a free in-home evalu1995 and now employs nine people, includation for power wheelchairs to make sure the ing factory trained service technicians. The product is compatible with the home environstore, which can be reached at 1-800-570-3393 ment, such as making sure doorways are wide or www.majorsmobility.com, is open Monday enough to accommodate the equipment. through Friday from 9 a.m. until 5:30 p.m. and She said, “We’ll bring both a scooter and Saturday from 9 a.m. until 4 p.m.

P R O F I L E 2003

Lewiston, Maine, Saturday, March 8, 2003

Manic Designs B

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Health

A downtown success story By DONNA KEENE ROUSSEAU / Freelance Writer

usinesses on Lisbon Street in Lewiston may come and go, but Manic Designs is here to stay for the long run. A funky combination of coffee house and retail shop featuring socially conscious products from clothing and accessories to cosmetics and artwork, Manic Designs has experienced such a positive response from the local community, plans for the shop’s new year include an expansion. Linda Hertell, owner of Manic Designs and a business professional committed to the revitalization of Lewiston’s downtown, will expand her business at 165 Lisbon Street into the vacant space next door, the former home of International House. Throughout the past year, Manic Designs has spotlighted a variety of local acoustical and blues entertainers including Denny Breau, Rick Graham and Kevin Kimball. The expansion will afford the shop more freedom to host small bands and seat a larger audience more comfortably for entertainment. According to Hertell, the new space will have an old look, walls of original brick facing, tin ceilings, exposed ductwork, created archways, and turn-of-the-century motif wallpaper in shades of burgundy and rose. “I chose Lisbon Street as the location for Manic Designs for a variety of reasons,” explains Hertell. “The first year of a business can be the most challenging. Our success can be attributed to responsible planning, a cost effective location, and financial stability to see the business through the first year. Most of all, however, it has been the community’s phenomenal response to us that has defined our ability to grow and thrive here in the downtown.” What draws the greatest appeal for Manic Designs seems to be its coffee and select menu of sandwiches, wraps, homemade soups and salads. Even the shop’s menu reflects a focus on social responsibility, replacing fat laden chips and salty pickles with signature pretzels and slices of cantaloupe. Vegans and vegetarians can also find entrees to temp their palettes. As a bonus to area businesses, Manic Designs caters luncheons for groups of 30 to 50 people. Although still in the early planning stages, Hertell is considering expanding this portion of her business as well. “The coffee shop’s success has really supported the retail portion of Manic Designs,” she says. Manic Designs’ overall success may indeed be found in its culinary delights. Or maybe its success is in the products that, in some way, give back to the community either environmentally or socially. Without question, however, their success most certainly lies in the business’ foundation cast in good. Maya Angelo said it best. “When we cast our bread upon the waters, we can presume that someone downstream whose face we may never see will benefit from our action, even as we enjoy the gifts sent to us from a donor upstream.”

Providing catering for your next luncheon.

Just one of the many “manic” displays at Manic Designs.

Therapy at work results in win-win advantages By DONNA KEENE ROUSSEAU Freelance Writer Occupational Health + Rehabilitation Inc., located at 59 East Avenue in Lewiston, specializes in the prevention, treatment, and management of work-related injuries and illnesses. In short, OH + R is a doctor for business and one that makes house calls at that! Statistics indicate that the longer an individual is out of work due to a work-related injury or illness, the more difficult it can be to return that person to the workplace. That’s why Occupational Health + Rehabilitation, in addition to their comprehensive menu of clinic-based services, offers an onsite workplace rehabilitation program designed to return injured employees, including those who are out of work, to work more quickly without compromising their health, safety, or productivity.

According to Mary Lou Hofmann, regional client relations director for OH+R, onsite workplace rehabilitation provides unique benefits for both the injured employee and the employer. “Real time interaction is one of the key benefits to onsite rehabilitation,” remarks Hofmann. “Instead of a simulated environment, the employee and therapist can work together utilizing actual equipment in real life, daily situations. The therapist can observe behavioral factors that can lead the employee to be at risk for injury and can reinforce safe habits with immediacy. With onsite coaching, compliance improves and excuses that can impede progress can be eliminated.” Communication plays an integral role in any rehabilitation relationship regardless of where therapy takes place. A collaborative rehabilitation effort requires an ongoing dialogue between all members of the team including the

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Lewiston 784-1680

59 East Ave.

Norway 743-7399

29 Winter St.

Portland 774-7751

Bangor 941-8300

Bridgton 647-3801

Deana Kane, OTR/L, workplace rehabilitation occupational therapist, works with Dave Biron, emergency medical dispatcher at United Ambulance, to ergonomically adjust his new workstation. employee, employer, therapists, physicians and insurance companies. “When therapists are onsite,” explains Hofmann, “the supervisor can hear and see what’s happening simultaneously and everyone has the benefit of real time interaction. It’s an ideal forum for asking questions, making suggestions, and educating not just the injured employee but other staff members as well. Then there’s the added bonus of other employees seeing firsthand the efforts their employer is making to provide them with a safe, healthy work environment.” Education is OH+R’s best tool in preventing workplace injury and illness. Alongside “hands on” therapy and coaching, the facility also provides customized educational programs designed to reduce the incidence of workplace injury. Offerings include Body Mechanics training, Back Injury Prevention, Stretch & Flex programs, and “Ergonomics 101” training programs. Add to these Ergonomic Program Audits, Workplace Risk & Job Task Analysis, and Functional Capacity Evaluations, and employers have a stockpile of arsenal with which to combat work-related injuries and illness. OH+R’s services, contractual or on case-bycase basis, are available to employers at thirty-

eight locations throughout Maine and the United States. The Lewiston location is affiliated with Central Maine Medical Center and their mission is to reduce the cost of work-related injuries, illnesses, and other health care costs for employers, and to improve the health status of employees by providing high quality medical care and extraordinary service. Their team’s effectiveness and success rate speaks for itself. Through patient satisfaction surveys and other feedback mechanisms, OH+R reports a 95% satisfaction rating systemwide for quality of care and services. On a larger scale, OH+R’s Workplace Rehabilitation program has achieved significant positive results when dealing with cases of delayed recovery. In a study of random selected cases of workers who had experienced an average of three months of total or partial disability, OH+R Workplace Rehabilitation therapists were able to return 79% of those workers to full duty which is nearly double the national average. With numbers like these, employers utilizing Occupational Health + Rehabilitation Inc. can feel confident that they are doing their best to provide a safe, healthy and productive environment for all their employees.

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P R O F I L E 2003

Lewiston, Maine, Saturday, March 8, 2003

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P R O F I L E 2003

Lewiston, Maine, Saturday, March 8, 2003

Health

Medical Rehabilitation Associates

The place to go when pain complicates your life “The world is full of suffering, but it is also full of the overcoming of it,” spoke Helen Keller, well-known for having overcome much suffering in her lifetime.

Lewiston 783-2300

Scarborough 883-0616

Brunswick 443-6194

Augusta 629-9488

Ellsworth 664-2594

York 363-0610

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As the population of America ages, as people survive conditions that once would have been fatal, and as the quality of life becomes an increasing concern for more people, a field of medicine known as “physiatry” has moved to the forefront of medical interest. A physiatrist is a physician specializing in physical medicine and rehabilitation (PM&R). The field of PM&R was established in 1930 to address musculoskeletal and neurological problems, and today’s physiatrists treat a wide range of problems from sore shoulders to spinal cord injuries. The focus of physiatry is on restoring function to people, by treating acute and chronic pain and a wide variety of musculoskeletal disorders. Lewiston is home to one of New England’s largest physiatry practices. Medical Rehabilitation Associates (MRA) was established as a solo physician practice by Douglas M.Pavlak, M.D. in August 1986. Over the past 16 years, MRA has grown to a regional multi-specialty medical practice consisting of physiatrists, and behavioral medicine providers. In addition to its home base in Lewiston, MRA also has offices in York, Scarborough, Brunswick, Augusta, and Ellsworth. MRA physicians are specialists, and do require referral from a primary care or other specialty provider. While Pavlak describes the services offered by physiatrists as covering a broad spectrum of medical procedures, he notes that they do not perform surgery. A large number of patients are referred to MRA for occupational injury care.

Douglas M. Pavlak MD shown demonstrating a nerve test (EMG) procedure.

“While we prescribe care management of various injuries related to recreation and accidents, we also act as consultants to primary health providers when the injuries are work related. We see patients with injury complications, which may have moved into the chronic stage or those who require specialized testing such as an EMG or localized injection procedures,” explained Pavlak. MRA’s mission statement declares that they are “dedicated to providing superior, integrated rehabilitation services to individuals and organizations, thereby promoting physical, behavioral, and occupational health.” Dr. Pavlak explained that “treatment decisions are made by utilizing the same diagnostic tools as used by other physicians, such as x-rays, imaging scans and laboratory tests.” Drs. John Guernelli, Stephan Bamberger and Tom Additionally, they have expertise in Caldwell, MRA’s “Pain Buster” team! electrodiagnostic techniques, which help programs that may include judiciously chosen indiagnose conditions that cause pain, weakness and numbness. Once a diagnosis is established, terventional pain techniques. The goal is to break the pain cycle and avoid chronic pain syndromes, drug dependence, disuse, disability and further depression.” Interventional pain techniques are used diagnostically to determine the exact origin of a pain problem, as well as a form of treatment. Prior to scheduling a patient for a procedure, a physical medicine consultation is performed to determine medical indication and selection of procedure indicated for the specific patient problem. Patients are educated extensively about the goals of injections, as well as their limitations. Guernelli added, “The management of chronic pain requires a compassionate, competent and inDrs. Haigney and Snyder reviewing an x-ray tegrated approach that provides patients with achievable, long term goals and coordinated physiatrists may prescribe medications, care.” physical therapy, injections, assistive de“At MRA, we evaluate the patient, prescribe medivices or braces or behavioral medicine, such cal management, and establish a physical restoraas counseling, pain management education tion program to meet the needs of the individual or biofeedback. In some cases, interventional patient. We coordinate our services for patients spine procedures are indicated. with multiple medical problems, and work with In April of 2001, MRA established an invapimary care providers, therapists, employers and sive spine procedure program, to address the insurers.” Pavlak concluded, “MRA works toward needs of patients who do not respond to the restoring patients to maximum function, in order to more traditional, conservative therapies. significantly increase their quality of life.” MRA’s Interventional Pain Team is led by medical doctors John Guernelli, Stephan “Our goal is to minimize pain and eliminate Bamberger and G.T. (Tom) Caldwell. the suffering of our patients. We strive According to Dr. Guernelli, “There is to be the premier providers of physiatry emerging evidence indicating that the probservices in Northern New England.” lem of benign chronic pain can be optimally — Douglas M. Pavlak MD managed by aggressive, active treatment

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P R O F I L E 2003

Health

Lewiston, Maine, Saturday, March 8, 2003

The Meadows

A Place to Come Home To!

Critters are welcome!

Stop and say Hello!

Play cards or pool, challenge a puzzle, exercise, paint or visit â&#x20AC;&#x201D; many choices are awaiting you at The Meadows! At The Meadows, people are busy. No one is bored and smiles abound as the residents keep busy with an amazing variety of activities. The Meadows is a 25-room senior living center located on 10 acres in Greene. The Meadows is not a nursing home but rather an affordable senior center where residents come and go as they please, where hot cooked meals, music, pets and laughter abound. The owner of The Meadows, Becky Laliberte, lives on the premises and is committed to providing the highest quality living environment possible. Due to her efforts, she was recently recognized with the Greene Business Leadership Award from the Androscoggin Valley Chamber of Commerce.

The Meadows PO Box 629 Greene, Maine 04236 Telephone - 1-800-966-3007 or 1-207-946-3007 On the Web at: www.mainemeadows.com E-mail at: RLalib3967@aol.com

Puzzles, puzzles everywhere