Sun Journal Business Profile 2007 by Sun Journal

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P R O F I L E 2007

Sun Journal, Lewiston, Maine, Saturday, April 14, 2007

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PORTLAND 1-800-936-DOGS

www.seadogs.com To Order Tickets Call - 207-879-9500

Home Schedule

April 16 at 4:00 pm vs. Trenton Thunder (Yankees) April 17 at 6:00 pm vs. Trenton Thunder (Yankees) April 18 at 12:00 pm vs. Trenton Thunder (Yankees) April 27 at 6:00 pm vs. New Hampshire Fisher Cats (Blue Jays) April 28 at 1:00 pm vs. New Hampshire Fisher Cats (Blue Jays) April 29 at 1:00 pm vs. New Hampshire Fisher Cats (Blue Jays) May 1 at 6:00 pm vs. Bowie Baysox (Orioles) May 2 at 6:00 pm vs. Bowie Baysox (Orioles) May 3 at 6:00 pm vs. Bowie Baysox (Orioles) May 7 at 6:00 pm vs. Trenton Thunder (Yankees) May 8 at 6:00 pm vs. Trenton Thunder (Yankees) May 9 at 12:00 pm vs. Trenton Thunder (Yankees) May 10 at 6:00 pm vs. Binghamton Mets (Mets) May 11 at 6:00 pm vs. Binghamton Mets (Mets) May 12 at 1:00 pm vs. Binghamton Mets (Mets) May 13 at 1:00 pm vs. Binghamton Mets (Mets) May 25 at 7:00 pm vs. Reading Phillies (Phillies) May 26 at 1:00 pm vs. Reading Phillies (Phillies) May 27 at 1:00 pm vs. Reading Phillies (Phillies) May 28 at 1:00 pm vs. Reading Phillies (Phillies) June 1 at 7:00 pm vs. Connecticut Defenders (Giants) June 2 at 6:00 pm vs. Connecticut Defenders (Giants) June 3 at 1:00 pm vs. Connecticut Defenders (Giants) June 12 at 6:00 pm vs. Erie SeaWolves (Tigers) June 13 at 6:00 pm vs. Erie SeaWolves (Tigers) June 14 at 6:00 pm vs. Erie SeaWolves (Tigers) June 15 at 7:00 pm vs. Akron Aeros (Indians) June 16 at 6:00 pm vs. Akron Aeros (Indians) June 17 at 1:00 pm vs. Akron Aeros (Indians) June 26 at 7:00 pm vs. Connecticut Defenders (Giants) June 27 at 7:00 pm vs. Connecticut Defenders (Giants) June 28 at 7:00 pm vs. Connecticut Defenders (Giants) June 29 at 7:00 pm vs. Connecticut Defenders (Giants) June 30 at 6:00 pm vs. New Hampshire Fisher Cats (Blue Jays) July 1 at 1:00 pm vs. New Hampshire Fisher Cats (Blue Jays) July 2 at 7:00 pm vs. New Hampshire Fisher Cats (Blue Jays) July 3 at 6:00 pm vs. New Hampshire Fisher Cats (Blue Jays) July 12 at 7:00 pm vs. New Britain Rock Cats (Twins) July 13 at 7:00 pm vs. New Britain Rock Cats (Twins) July 14 at 6:00 pm vs. New Britain Rock Cats (Twins) July 15 at 1:00 pm vs. New Britain Rock Cats (Twins) July 23 at 7:00 pm vs. New Hampshire Fisher Cats (Blue Jays) July 24 at 7:00 pm vs. New Hampshire Fisher Cats (Blue Jays) July 25 at 12:00 pm vs. New Hampshire Fisher Cats (Blue Jays) July 26 at 7:00 pm vs. Connecticut Defenders (Giants) July 27 at 7:00 pm vs. Connecticut Defenders (Giants) July 28 at 6:00 pm vs. Connecticut Defenders (Giants) July 29 at 1:00 pm vs. Connecticut Defenders (Giants) August 7 at 7:00 pm vs. Altoona Curve (Pirates) August 8 at 7:00 pm vs. Altoona Curve (Pirates) August 9 at 12:00 pm vs. Altoona Curve (Pirates) August 10 at 7:00 pm vs. Harrisburg Senators (Nationals) August 12 at 1:00 pm vs. Harrisburg Senators (Nationals) August 17 at 7:00 pm vs. New Britain Rock Cats (Twins) August 18 at 6:00 pm vs. New Britain Rock Cats (Twins) August 19 at 1:00 pm vs. New Britain Rock Cats (Twins) August 20 at 7:00 pm vs. Binghamton Mets (Mets) August 21 at 7:00 pm vs. Binghamton Mets (Mets) August 22 at 6:00 pm vs. Binghamton Mets (Mets) August 27 at 7:00 pm vs. Trenton Thunder (Yankees) August 28 at 7:00 pm vs. Trenton Thunder (Yankees) August 29 at 7:00 pm vs. Trenton Thunder (Yankees) August 30 at 7:00 pm vs. Trenton Thunder (Yankees)

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Portland Sea Dogs: New twists this season BY ELIZABETH WEBSTER

Freelance Writer

o the delight of their fans, the Portland Sea Dogs celebrated Opening Day, April 5, at Hadlock Field with a memorable championship ring ceremony. Last season, in their fourth year as the Boston Red Sox Double-A affiliate, the Portland Sea Dogs won their first Eastern League Championship. “Everyone who was part of last year’s team received a championship ring at our first-ever ring ceremony… and we plan on defending our 2006 Eastern League Championship,” stated Sea Dogs Executive Vice President John Kameisha. Indeed, the Sea Dogs’ 14th season looks bright with brisk ticket sales and a new manager as Arnie Beyeler replaces Todd Claus at the helm of the Portland Sea Dogs. Beyeler, who most recently served as a coach under Claus for the West Oahu CaneFires in the Hawaiian Winter Baseball League, becomes the ninth manager in the Sea Dogs’ history. Claus was named by Baseball America as last year’s Minor League Baseball Manager of the Year and is now working for the Red Sox as an advance scout. Chris Cameron, the Sea Dogs’ director of public relations, pointed out that “a new franchise average per game record of 6,358 fans in attendance was set last season.” He also added that the Red Sox farm system is considered strong from top to bottom as the Red Sox are the ninth ranked farm system in Major League Baseball by Baseball America. Adding a new twist to the season, on Saturday, August 11, fans can even catch a Sea Dogs game at Fenway Park in Boston. “While the Red Sox are away on the road, Fenway Park will host ‘Futures at Fenway’ for the second straight year and give Sea Dogs ballplayers the opportunity to feel what it’s like to play at Fenway in front of 34,000 fans,” Cameron said. In this regular season minor league doubleheader on August 11, the Lowell Spinners, the Red Sox’ short-season Single-A affiliate,

will play the Hudson Valley Renegades of the Tampa Bay organization in a New York-Penn League contest. After that game, the DoubleA Portland Sea Dogs and Harrisburg Senators, of the Washington Nationals organization, will take the field at Fenway in Eastern League action. Sea Dogs enthusiasts will also enjoy the annual Field of Dreams night in their own backyard on August 29. A corn field will be erected along Hadlock Field’s warning track as fans will be taken back in time to 1926 when the Portland Eskimos took the ball field. As the radio announcer re-enacts a scene from the movie, the 2007 Portland Sea Dog players begin to emerge from the corn field and go into the stands to personally thank the fans for their support throughout the 2007 season. To accommodate the Sea Dogs expanding fan base, 393 seats were added prior to the 2006 season. These seats, located in rightfield, were modeled after the Green Monster seats at Fenway Park. As Cameron noted, these seats are the only ones that provide fans with the opportunity to catch a home run ball. The team’s popular mascot “Slugger” and other characters are also on hand to greet fans, who enjoy participating in the lobster toss and other fun events. Five fireworks shows; appearances by the inflatable ZOOperstars, Skyy Dog USA, and Christopher; and Bobblehead giveaways add even more entertainment to the action-packed games. Four different Bobbleheads will be given to the first 1,000 fans to enter Hadlock Field for games on May 10, June 28, July 24 and August 20, Cameron said. The Bobblehead characters include former Sea Dogs Manager Todd Claus; Red Sox No. 1 prospect for 2007 Jacoby Ellsbury; Devern Hansack, who pitched the Sea Dogs championship game last year; and Brandon Moss, last year’s Playoff MVP, respectively. Sea Dogs ticket prices, which remain unchanged for the fifth consecutive season, are one of the best deals in town. Box seat tickets are $8 for adults and $7 for seniors (age 62+) and children (age 16 and under); reserved seating is $7 for adults and $6 for kids and seniors; and general admission is $6 for adults and $3 for kids and seniors with group rates available for groups of 20 or more. Visit www.seadogs.com or call 207-879-9500 for more information and tickets to what will assuredly be another exciting season of Portland Sea Dogs baseball.

P R O F I L E 2007

Sun Journal, Lewiston, Maine, Saturday, April 14, 2007

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P R O F I L E 2007

Sun Journal, Lewiston, Maine, Saturday, April 14, 2007

USM’s Lewiston-Auburn campus expands BY LINDA GALWAY Freelance Writer

ack in the mid-1980s, when the University of Maine System was asked to establish a permanent University branch in Lewiston, then Gov. Joe Brennan thought it would be practical for the city of Lewiston to foot the bill all by itself. Lifelong Lewiston resident Jim Handy, then a state representative, along with others, argued that the college should receive full state funding. Eventually, it did, and the University of Southern Maine created Lewiston-Auburn College. “The project moved forward, bonds were passed, but there’s no doubt, the success of Lewiston-Auburn College has exceeded everyone’s expectations, especially in terms of outgrowing the physical plant so quickly,” Handy noted. “One thing that hasn’t surprised me, however, is the number of students in the Greater Androscoggin community who have benefited.” If you drive by the campus on Westminster Street these days, you will notice a new building being constructed on USM’s LewistonAuburn campus. The expansion is in response to the dramatic growth and reputation of the campus. In a complete turnaround from the pre-college era, USM’s Lewiston-Auburn College has had “wonderful support from the Legislature – especially from the Androscoggin county delegation, so we have purchased the property set aside by the Lewiston Development Corporation and have started our expansion,” said Zark VanZandt, dean of the College. In 2004 and 2006, the State Legislature, and eventually the voters of Maine, approved two separate packages that included a total of $4 million in support of the campus expansion. The current expansion of Lewiston-Auburn College, which today enrolls more than 1300 full and parttime students, is directly related to the college’s connection to the community, explained VanZandt.

“In fact, for several years we have been the fastest growing campus in the entire University of Maine System.” A campus master plan eventually calls for three buildings, to house science labs, music and art rooms, faculty offices, small group meeting rooms, and an enlargement of the college’s Franco-American Collection. The current expansion adds approximately 14,000 square feet of needed space for classrooms, offices and learning centers. The Auburn-based architectural firm of Harriman and Associates developed USM/L-A’s Campus Master Plan. “They asked us to think about the vision of the institution five-ten-fifteen years down the road. What is our role? What do we stand for?” said Nancy Whitehouse, chair of the Building Expansion Committee. “They were wonderful listeners.” VanZandt added, “They tuned in to the essential elements of what has made this campus so successful, then aligned that understanding with a vision for the future.” “Another strength of the Lewiston-Auburn campus,” VanZandt noted, “is that although we’re one of three campuses of the University of Southern Maine, with access to all that the entire University offers, we also have some autonomy. Students can obtain complete degrees here, but they all have access to USM’s professional services and facilities on all three campuses.” One of the most exciting innovations that is part of the new building is LAC’s “Learning Works” program, located on the first floor and featuring one-stop shopping for higher education and college readiness. The Learning Works model is a central concept in an exciting county-wide initiative called College for ME-Androscoggin. VanZandt noted that the Androscoggin County Chamber of Commerce “has been a catalyst to get people to think about how higher education is the key to getting people to have the necessary knowledge, skills and dispositions to be successful in a rapidly changing world economy. This is important

to the community – people need to consider coming back to finish their degrees.” The campus’ involvement with the College for ME-Androscoggin effort parallels its commitment to one of the major facets of its mission statement, which states that LAC will serve as a resource for the community and provide an outstanding educational experience for its students through degree programs that are responsive to changing cultural and workplace demands while being available to a non-traditional and diverse student body. The culture at Lewiston-Auburn College is one of “coming home,” added Jan Phillips, who is a member of the faculty at USM/L-A and chairs the College for ME-Androscoggin Steering Committee. As an “urban school,” classes tend to meet once a week because many of the students are working. “We have a lot of non-traditional students, with the average age just over 30. Often, they’ve taken the long way to get here, and our mission is about helping them be successful,” she said. From the perspective of faculty and staff, there is a real sense of community at the campus, VanZandt stated. “We’re flexible. We have high standards, but there’s also an atmosphere of ‘you matter.’ Stu-

dents talk about the nurturing and supportive atmosphere.” The college’s retention factor can’t be ignored either. “It’s very high,” Phillips said. “We get people through, even if they are on the 10year plan.” Another exciting change taking place at the Lewiston-Auburn campus involves a re-designed Common Core curriculum. While all USM students will soon be introduced to a new core curriculum, LewistonAuburn College was given permission to create its own “pathway” within that curriculum because of its unique interdisciplinary programs. “We made the rather innovative and brave choice to INVITE students to ask, ‘How, then, shall we live?’ as we require them to consider their roles as citizens in a global society,” stated Prof. Rose Cleary, another faculty member who led design of the new curriculum. “We built a core curriculum around the themes of democracy, justice, sustainability and difference. Within it are writing instruction courses, which employers of our graduates will appreciate, as well as courses in career and life planning.” “The curriculum will utilize an electronic portfolio to help students document, reflect upon, and refine aspects of their college experience

that demonstrate an integration of the Common Core curriculum with their major and their co-curricular experiences,” VanZandt said. “We take students through the developmental framework of where they are and where they hope to be, reflecting on how they see themselves and hope to see themselves in the future.” “Essentially, Lewiston-Auburn College offers an exceptional educational opportunity, both affordable and of the highest quality, with a unique support system that ensures students focus on their life-long educational and career goals,” VanZandt added. Handy noted that Lewiston High School’s “Early College Program” has created opportunities for high school seniors to fulfill high school and college credits simultaneously. “It has benefited them intellectually and in an academic way, because those credits transfer, and it gets them in the door to experience what college is like. “Lewiston-Auburn College is a true success story,” Handy concluded. “To be able to complete a four year or graduate college degree right here in Lewiston is a phenomenal leap and a sign of progress. It’s about making higher education accessible to all parts of our community and society.”

“Essentially, Lewiston-Auburn College offers an exceptional educational opportunity, both affordable and of the highest quality, with a unique support system that ensures students focus on their life-long educational and career goals.”

— Zark VanZandt Dean, USM’s Lewiston-Auburn College

USM/L-A’s newest addition, which will be the home for a new initiative ‘Learning Works.’ Harriman Associates graphic

College for ME – Androscoggin Initiative

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young woman who has faced poverty and abuse not only finishes college but succeeds so well she is recognized as her university’s distinguished graduate. Another woman, in spite of serious health issues and blindness, shines in community college classes. Meanwhile, a veteran returning to school on the GI Bill describes his moment of insight: “I realized all the reasons I came up with not to go back to college weren’t really reasons; they were excuses.” These are some of the stories of higher education success touted by College for ME-Androscoggin at its recent annual Awards Luncheon – and they remain an important motivation behind the regional collegeattainment initiative. A collaborative effort, College for ME-Androscoggin unites business, education, community and government leaders in efforts to dramatically raise educational attainment in Androscoggin county. “In as many ways as possible and places as possible, more than two dozen partners in the College for ME-Androscoggin initiative are helping people dream about higher education and then make their dream a reality,” says Jan Phillips, chair of the effort. “We’re working hard because our aim in the next decade is to double the number of residents in Androscoggin county who hold 2-year and 4-year college degrees.” The need for this effort is evidenced in 2000 Census figures: only 16% of working-age adults in Androscoggin county have at least a B.A. degree (in contrast to 25% in Maine and 34% in New England), and only 24% have at least an Associates degree (33% in Maine and

42% in New England). Further, 20% percent of the population doesn’t have a high school credential. Not surprisingly, lower educational attainment in Androscoggin correlates with lower percapita income, lower median household income, and slightly higher poverty rates than in the state as a whole, all of which College for MEAndroscoggin hopes to help change over the next 10 years. “Education is the key to raising the quality of life for area residents as well as for our community as a whole,” says Candace Sanborn, of Encompass Marketing & Design, and a member of the College for MEAndroscoggin Steering Committee. “A high school diploma is not enough today to get a job that pays a livable salary. Plus, if our community wants more employers that offer quality jobs to come to the area, we have to have an educated workforce to attract them.” Yet, it is the personalized stories of higher education’s impact that College for ME-Androscoggin participants cite again and again as they work to develop new higher education opportunities and thus change this community’s culture around college-going. “The stories hit the listener in the heart,” says Joan Macri of Lewiston High School, also a Steering Committee member. “When you hear the pride in a person’s voice and the emotion behind the achievement you cannot help but be moved and energized to work harder to make college a reality for more of our citizens and neighbors.” It is these stories that have the power to make the challenge of doubling the degrees held by Androscoggin County residents an obtainable goal.

P R O F I L E 2007

Sun Journal, Lewiston, Maine, Saturday, April 14, 2007

Andover: Maine’s Career College BY RICH LIVINGSTON Freelance Writer

he roots of Andover College date back some 100 years, including 28 years operating under the Andover name. The college has locations in Portland and Lewiston with student enrollment exceeding 1,100 between the two campuses. “We clearly are tapped into a need here,” said Christopher Quinn, president of Andover College. “Androscoggin County lags behind the rest of the state in the percentage of people with post-secondary degrees of any kind and Andover College provides an option to people who may have never before considered attending college. A key element of our mission is to help build educational self-confidence in our students to maximize their future opportunities.” This mission has helped lead many Andover College graduates on to great careers. One particularly inspiring student graduated from Andover College – Lewiston with a two-year paralegal studies degree. Since her success at Andover, the student has continued on to achieve a four-year degree and conquer law school. Today, she is an attorney working as an associate in a Portland firm. Another successful Lewiston student works as part of a hostage negotiation team since graduating from Andover’s criminal justice program. In addition to criminal justice and paralegal studies, the Lewiston campus offers a variety of programs. Its six associate’s degree programs and three certificate programs include accounting, business administration, criminal justice, early childhood education, medical assistant and paralegal studies. The Portland campus offers the same programs as Lewiston as well as an associate’s degree and certificate programs in travel and hospitality management. To supplement its academic programs, Andover College offers students a number of student services to help keep them on track. The academic assistance center offers advice and tutoring to students enrolled in any course. The center is available during day and evening classes so that students can receive help at their convenience. Another student service Andover students enjoy is the career services department. The career services staff guides students as they begin exploring career options and is available for current students and alumni. The department assists students with building resumes, professionalism, searching for jobs, networking and preparing for interviews.

Andover College knows that students want more than a job when they graduate – they want a career, and Andover makes sure they stay current with the local employment needs so that their graduates are well prepared. “Part of our success is that we work hard to develop and maintain relationships with employers,” said Stephen Doak, director of career services at Andover College. “We meet with them regularly to ask them what they need and what sort of graduates they are looking to hire. We design our programs to help address the needs of the local business community.”

Stephen Doak, Director of Career Services

“At Andover College, we are particularly proud of the student services we offer,” said Quinn. “We strive to offer one-on-one attention to each student who enrolls and our student services staff interacts with students regularly to give them the extra support they may need to finish school and pursue a career.” The personalized attention students get at Andover is one reason the college is ideal for many non-traditional students who may be returning to school at an older age, work part- or full-time or have family obligations. Andover’s flexible class schedule is also attractive to students. The school holds class days, evenings and Saturdays, giving students a variety of scheduling options. Andover’s flexibility, small average class size of 17 students and personalized student services makes it characteristic of a small school. However, the campus also has the resources typical of a larger institution. Andover College is part of Kaplan Higher Education, which owns and operates more than 70 campus-based schools across the nation. “Andover College is unique in that it has the resources of a larger school but still has that small-school feel that allows us to cater to the needs of our students and our community,” said Quinn.

P R O F I L E 2007

Sun Journal, Lewiston, Maine, Saturday, April 14, 2007

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AVCOG combines area’s resources BY M ARIE ROSSITER Freelance Writer

or 45 years, the Androscoggin Valley Council of Governments has brought representatives and officials from Androscoggin, Franklin and Oxford counties together to develop regional policies, services and programs to meet regional needs. Executive Director Bob Thompson points out that AVCOG has focused on combining resources of the area’s cities and towns for decades. “Since the late 60’s and early 70’s, we’ve been moving toward more joint activities and shared resources. Every community has different needs, so the work we do helps fill the gaps and voids that exist.” Thompson explains that the AVCOG staff is responsible for many of the essentials that help our communities thrive. “We do a lot of behind the scenes work. It’s important for the people to see some of the valuable and exciting things happening here.” Four areas, in particular, are making notable contributions to the tri-county community: The EPA Brownfields Program is a grant meant to facilitate reuse of existing industrial and commercial buildings and facilities. Coordinator Janet Pelletier notes, “Often, people have negative imagery over old commercial and industrial sites. In many cases, it is the potential environmental concerns that cause the most apprehension. However, the presence of these sites can be seen in a positive light since most have existing utilities.” Reuse will add vibrancy to downtowns and assist struggling rural communities by creating jobs and a bigger tax base. The Group Purchasing Program provides a means to consolidate various services that provide cost benefits for AVCOG members. Ferg Lea cites a purchasing agreement for

road salt. “We’ve been doing this for about 20 years now, growing from 10 participating towns to a current total of 35 members.” This year the estimated total savings to members will exceed $136,000. Other examples of joint-venture projects include: a culvert purchase among 10 towns for a savings on 2.5 miles of pipe, and a hazardous waste (including chemicals, mercury containing devices, electronic/ computer equipment and other possible hazards) collection program for member communities. “citylink” – Lewiston-Auburn’s public bus system – has become more and more recognizable in the last few years with new buses, stations and routes. User friendly and convenient has become the standard and this has never been more evident than with the establishment of the free “Downtown Shuttle” that allows people to travel between the two downtown centers without having to move their car or look for another parking space. “citylink” is a jointly funded effort of Lewiston and Auburn and is managed by the Lewiston-Auburn Transit Committee. This committee, staffed by Marsha Bennett of AVCOG, is responsible for managing the federal, state and local finances to plan and maintain the system. Operations are contracted out to Western Maine Transportation Systems. This unique partnership provides a vital service to the people and businesses of L-A. With a steady increase in ridership, the LATC is challenged to meet the increasing demand to expand routes and the frequencies of service. This is especially true as retail opportunities continue to grow in the Auburn Mall and Lewiston Exit 80 areas. Bennett, who works to bring in the federal and state funds and ensure compliance with all applicable regulations for operations, is optimistic

about the future of the system. “Funding for the system is never easy, but the value of public transit to the growth and development of L-A, especially the downtowns, is becoming more evident to everyone.” A regional marketing effort, coordinated by Dina Jackson, gets the word out to the public about the wonderful tourism opportunities in the tri-county area. To do this, AVCOG works cooperatively with the Maine’s Lakes and Mountains Tourism Council to promote Western Maine as a tourism destination. With much of the council’s funding coming from the Maine Tourism Marketing Partnership Program Grant, their current tourism initiative is multi-faceted. “Our print campaign targets AAA Southern New England, the nation’s fifth largest AAA club, and Maine Invites You, Maine’s official tourism guidebook,” explains Jackson. Not overlooking the power of public relations, the council hired a public relations agency to write and distribute articles about the region to the press, and plans to attend the Taste of Maine Media Marketplace targeting key travel media in the New York market. Jackson adds, “We are working with Portland Webworks to improve our regional Web site by using the Office of Tourism’s Tech Share Program. We believe this is a smart investment because of increased visitor traffic to our Web site and the general trend of more people using the Internet to acquire vacation information.” In addition to these highlighted activities, AVCOG also provides many additional services including business counseling and lending, municipal planning and solid waste management. Each of these programs has one, unifying goal – to make the tri-county area “a place where people can live, prosper and want to spend their whole lives.” Visit www.avcog.org to learn more.

P R O F I L E 2007

Sun Journal, Lewiston, Maine, Saturday, April 14, 2007

Big year for LAEGC with new home, renewed optimism

o say that 2006 was a big year million, 20,000-square-foot Lewiston-Auburn Economic Growth Council for the Lewiston-Auburn addition in the Kittyhawk 415 Lisbon Street, P.O. Box 1188 Economic Growth Council is Industrial Park, just a few Lewiston, ME 04243-1188 an understatement. years after moving into what Coinciding with its 25th anniversary, was once a spec building. Phone: 784-0161 LAEGC readied its new headquarters The largest project in LAEFax: 786-4412 at the historic Maine Supply Company GC’s recent history, the $60building at 415 Lisbon Street. However, plus million Wal*Mart Disthe story is much bigger than simply tribution Center, has been about a non-profit economic development more successful than origiagency moving into new office space. nally anticipated. Accordbranding and image campaign called, “L-A It is also about fulfilling a dream that was ing to the Maine Department of Labor, the It’s Happening Here!” years in the making: establishing a one-stop food warehousing facility that services SuLAEGC’s financing deals now tend to be Business Service Center. per Wal*Marts in northern New England larger than they’ve ever been as well, and LAEGC is located on the fourth floor of the now has a workforce well beyond the 450 past clients continue to grow and invest in Business Service Center, together with sister jobs to which they committed. Furthermore, the area. One of ABDC’s clients, Angostura/ corporations the Lewiston Development Corstarting pay for employees also recently inWorld Harbors, is about to undertake a $3 poration, the Auburn Business Development creased. Corporation, and the Lewiston Auburn Railroad Company. In addition, partnering organizations Maine International Trade Center, Coastal Enterprises Inc., and the Maine Procurement Technical Assistance Center share space there, along with the newly hired joint services coordinator of the Citizens Commission on Lewiston-Auburn Cooperation. The ground floor is home to the Androscoggin County Chamber of Commerce, as well as a community conference room complete with state-of-the-art audio-visual amenities. “Imagine the synergies that now exist under one roof, and the convenience to a prospective business client,” explains Lucien Gosselin, LAEGC President. “A client can walk in, seek information about the local business community at the Chamber, get help locating or financing his or her business with LAEGC, and inquire about foreign markets for exporting their goods with the Maine International Trade Center. That’s a powerful and attractive line up.” The past decade has arguably been the most productive in the organization’s history. Besides co-orchestrating the Business Service Center move, LAEGC has recently inaugurated the new Auburn Industrial Park in collaboration with the city of Auburn and the Auburn Business Development Corporation (a client has already committed to establishing warehouse space there); worked with the Lewiston Development Corporation to acquire and sell the parcel of land next to L-A College in order to allow the college to undertake a much-needed Front row seated: President Lucien Gosselin, Staff Accountant Stephanie Lewis; Back row expansion; and coordinated a successful

www.economicgrowth.org

standing: Foreign Trade Zone Director Benjamin Hayes, Marketing Director Paul Badeau.

“Of course, we have some major challenges ahead,” said Gosselin. LAEGC continues to look at strategies to re-seed its loan pools. As is the case with any lender, LAEGC’s loan pools get bruised from time to time from companies who default on their loans. LAEGC will also continue to partner with the cities on strategies for economic development on increasingly scarce land and existing properties, often a costly proposition. Other goals and projects in the wings:  Leasing the second and third floors of the Business Service Center at Key Bank Plaza to tenants;  Finding companies that conduct international trade to capitalize on the newly developed Foreign Trade Zone;  Creating a strategy to market the area’s burgeoning distribution and logistics industry, which benefits from local industrial park land, St. Lawrence & Atlantic rail lines, a U.S. Customs Port, the intermodal rail facility, the Maine Turnpike, the Auburn-Lewiston Municipal Airport, and the Foreign Trade Zone;  Continuing to establish synergies with other partners locally, regionally, and internationally. Much of the battle in business attraction and retention, says Paul Badeau, LAEGC’s Marketing Director, is in getting the word out about L-A’s renaissance and the area’s numerous business and cultural resources. “Opportunities abound here, and people outside of L-A and even outside of Maine have to be made aware of them,” says Badeau. “By any standard, some of the amenities we have in Lewiston-Auburn are world class: Bates College, the Maine Intermodal Terminal, and Oxford Network’s high-speed fiber optic network are just a few of them. “Selling this package to the right people in the right places can make all the difference in the world in helping us continue to transform the landscape,” says Badeau. “Although L-A has some great models of economic development success, including the Bates Mill Complex, both cities’ downtown redevelopment initiatives, the Androscoggin Bank Colisee, and the Business Service Center, there are other considerations apart from bricks and mortar. Our strengths also include our proximity to Boston, our central proximity to Maine’s population centers, and even the links we offer to Atlantic Canada and its deep sea ports via rail service to Europe and Asia. That international connection exists right from Auburn, Maine.”

P R O F I L E 2007

Sun Journal, Lewiston, Maine, Saturday, April 14, 2007

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Call 1-877-692-3979 Today GREGORY STRONG Certified Senior Advisor 40 Forest Falls Drive Yarmouth, Maine

1-207-846-0734 Securities offered through Mutual Service Corporation, Member NASD, SIPC

Gregory Strong and safe money strategies for retirees...offered through free local seminars BY ELIZABETH WEBSTER

Freelance Writer

nterested in protecting your retirement money and finding safe ways for that money to grow and provide income? Then plan on attending an upcoming free seminar on that subject with well-known retirement planner Gregory Strong. Strong, a certified senior advisor, has been helping fellow Mainers with their financial and retirement plans for more than three decades – since Sept. 1, 1975. In fact, more than 13,000 people have met with him to discuss their financial and retirement concerns. Many Lewiston-Auburn area retirees have attended Strong’s popular financial seminars and workshops. Upcoming is Strong’s “Free Retirement Planning Seminar” at the Ramada Inn in Lewiston on Wednesday, April 18. Anyone who is retired or retiring soon and looking for some great financial ideas for their money can register for these free workshops simply by calling Strong’s Yarmouth office at 846-0734; or call him toll free at 877-693-3979. “I offer education and am interested in helping people who are retired, or are thinking about retiring, understand their financial choices. Attendees at my seminars have come up to me afterward to say that they appreciated my straight talk. They said it made it easier for them to understand their financial choices and that they liked my advice on how to make their money work safely for them,” Strong explained. The experienced retirement planner offers free consultations to people age 55 and older, and conducts these free oneon-one meetings at his various locations in Lewiston, Yarmouth, Saco, Naples and Augusta. Strong can easily list the costly mistakes that retirees commonly make. “I’ve seen these same issues and concerns come up over and over again in my 31 years of practice. They include not understanding how to avoid and reduce

the devastating costs of long-term care. Left unchecked these costs could exceed $50,000 annually,” Strong stated. The retirement planner says many retirees don’t properly plan their 401K, IRA and other retirement plans which causes them to leave too much of their hard earned money to taxes or probate fees. “Proper distribution planning – one of my specialties – is key to maximizing money to one’s family and minimizing taxes,” Strong commented, noting that improperly set-up retirement plans “could lose 30 percent, 40 percent or more to the IRS.” Not understanding safe ways for money to grow and provide income is another mistake cited by the retirement planner. Strong teaches conservative concepts to protect retirees’ money. Strong pointed out that, “Procrastination is the single biggest mistake that retired people make – putting off decisions. Too often I see people who set up their retirement strategies a few years ago and then never revisit their plan or their advisor never gets back to them. Consequently, they don’t keep up with how their money is doing and all the choices that are out there.” Strong highly recommends that retirees not put off reviewing their financial picture. The retirement planner said that retirees and those considering retirement “should take advantage of all the education and information that is out there. That is why I offer the free educational seminars and the free followup consultations that explain important strategies and offer solutions.” Strong invites area residents concerned with “safe money management” and estate planning issues to join him at one of his upcoming free seminars or for a free one-on-one consultation by calling his office toll free at 1-877-692-3979. Strong offers securities through Mutual Service Corp., member NASD and SIPC. Insurance products also available.

40 Forest Falls Drive, Yarmouth; 207-846-0734.

P R O F I L E 2007

Sun Journal, Lewiston, Maine, Saturday, April 14, 2007

Shop for the best interest and loan rates at Otis Federal Credit Union

Artist’s rendition of Otis Federal Credit Union

BY DAVE MCLAUGHLIN Freelance Writer

n today’s fast paced computerized world, it’s good to know that all your financial needs can be met in one place. Otis Federal Credit Union in Jay has moved forward with technological changes, while keeping its members’ needs in mind. Because OTIS is a Co-Operative, with no stockholders to be paid, the board of directors voted to return an extra $358,602 to members for 2006. Both savers and borrowers received 6.5% of share dividends earned and a refund of 6.5% on interest paid on their loans during the year. This extra dividend or interest refund was posted to their accounts as of January 1, 2007. “If we can help our members, it will help us all be successful,” said OTIS President Roland Poirier. “We had a good year and the board of directors voted to give something back to its members.” Each year, OTIS works to refine programs that have proved beneficial to its members while finding ways to upgrade and build on others. OTIS reduced its credit card interest rate from 10.9% to 9.9% with no annual fee, no balance transfer fee and no cash advance fee. The CU ex-

panded its mortgage lending products by now offering a 20year mortgage loan available with weekly payments. A feature not found at many places, weekly payments work well for budgeting and save interest for borrowers. In October of 2006, OTIS became the first credit union in Maine to offer The Coindexter Club, a program that encourages savings habits for children between the ages of three and 13. When a savings account is opened for a child, the child automatically becomes a member of the program, giving them special benefits. OTIS kicked-off the exciting program and in the first four months already has over 150 accounts. “The Coindexter Club is geared toward the kids,” said Poirier. “It is an interactive program featuring colorful animated characters.” As a member of The Coindexter Club, children receive an introductory activity/ coloring book, personalized birthday cards and newsletters throughout the year. To promote children to save, deposits of $5 or more are rewarded with a gift from the treasure chest. Coming soon, Professor Coindexter’s fun and interactive attic will be available online, a place where children can visit to play creative games with club members such as Penny Parker, Nick Nickels, Kelli or Ker-

ry Cash, Luis Lender, Chelsea Ching, Piggy Banks, and even Professor Coindexter himself. “It is a fun way for children to learn about saving money,” said Poirier. “There are a number of fun games and activities the children will enjoy.” During 2007, OTIS will be upgrading their home banking with a dual authentication sign-in procedure. When the new format begins, members will be looking at a new enhanced layout. Those who use OTIS home banking and online bill payer programs will be able to use both products within home banking. Members who travel or visit other states can now access their OTIS accounts at over 2,452 credit union locations across the country through a shared branching program. In Maine alone there are over 42 locations where OTIS members can cash checks, make payments, deposits and withdrawals to their OTIS account. “Shared branching is growing very fast,” said Poirier. “We have a mobile society and we are trying to keep up with their needs.” Members can find a credit union near them simply by calling 1-800-919-2872 or by searching online at www.cuservicecenters.com and entering a zip code.

Jennifer Gordon, Member Service Rep., greets members at the Information Desk as you first enter the Credit Union.

To encourage saving more at OTIS, they now provide members with the highest combination of federal and private share “savings” deposit insurance: $350,000 for regular savings accounts and $500,000 for Individual Retirement Accounts. On May 1, 2007, the Accidental Death and Dismemberment program will be improved. At no direct cost to members the current benefit of $1,500 will increase to $4,000. “The world today lends itself to local people shopping world wide,” said Poirier. “We have made a number of changes, at OTIS, to help them shop locally for the best interest and loan rates.” More information can be found on the Otis Federal Credit Union Web page at www.otisfcu.coop or by stopping in at their office in Jay for friendly service and advice for all your financial needs.

For more information, visit

Otis Federal Credit Union at 170 Main Street, Jay, or online at www.otisfcu.coop Phone: 897-0900 or 800-848-3688.

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P R O F I L E 2007

Sun Journal, Lewiston, Maine, Saturday, April 14, 2007

LR2 and the best dream machine BY ELIZABETH WEBSTER

Jaguar in Scarborough

Land Rover in Scarborough

Mike Avery stands next to a 2007 Jaguar XK

Freelance Writer

urious to see what car experts call a “Best Dream Machine?” Then head on over to Land Rover Jaguar Scarborough on Rt. 1 in Scarborough. Looking sleek and sharp in the impressive showroom are the new 2007 Jaguar XK and XKR, voted both a “future collectable” in the Hagerty Top 10 Future Collector Cars and “Best Dream Machine” by Motorweek. “Jaguar is on fire and has kept our showroom full,” stated Mike Avery, general manager of the duel facility in Scarborough. In addition to the award-winning XK line-up, he pointed out that “our new and certified preowned AWD Jaguar X-Type sedan and sportwagon have also generated a lot of activity this winter. “Jaguar interest has been growing rapidly here,” he said, noting that “its recent J.D. Power and Associates recognition as #1 in Sales Satisfaction for the third year in a row, as well as the release of the Jaguar C-XF concept car, is drawing potential customers, who have never even considered a Jaguar before.” Land Rover opened at the Scarborough site in 1996. Jaguar followed in May 2005 after the building was renovated to create a larger showroom for the addition of Jaguar. Land Rover Jaguar Scarborough, a Goodwin Motor Group retailer, is one of five dealerships owned and operated by Frank Goodwin of Brunswick, Maine.

The state-of-the art facility in Scarborough features an enclosed drive-thru service reception area, a modern showroom, a comfortable customer waiting area with plenty of amenities, and “a Land Rover test track for only the brave of heart!” Avery commented. Land Rover, riding the wave of success of the LR3 launched in 2005, and the 2007 Range Rover Sport released in 2006, is about to unveil its newest product, the all-new LR2. “We are anticipating the vehicles’ arrival in early April,” Avery commented. “The word is already out about this new compact SUV, with the off-road ability you expect from Land Rover and polished on-road performance. Add in its luxury refinements and a base price of $34,700, and we have a product that will entice an entirely new segment into our store,” he said. When it comes time for customers to purchase or to service their Land Rovers and Jaguars, they can take comfort in knowing that all of the sales consultants and technicians working on their cars are factory certified, Avery said. The general manager added, “We have been extremely successful with both our Land Rover and Jaguar Certified Pre-Owned departments. Both product lines incur an in-depth 140 point mechanical inspection, superior detailing and are complimented with a 6 year/ 75,000 mile and 6 year/100,000 mile limited factory warranty respectively.” Avery invites drivers to the showroom “to see what our Land Rovers and Jaguars have to offer you or visit us on our Web site at www.goodwinmotorgroup.com.”

2007 Jaguar XKR

From the Jaguar heritage board

Service Manager Dan Babb (right) and Service Advisor Ryan Shafer check a Land Rover for Service

Land Rover showroom

Jaguar showroom

www.goodwinmotorgroup.com

Land Rover Jaguar Scarborough • Rt. 1 • Scarborough • 207-883-0161

P R O F I L E 2007

Sun Journal, Lewiston, Maine, Saturday, April 14, 2007

Please come to our...

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• Motor • Trailer

BY DAVE MCLAUGHLIN

Freelance Writer

amily owned with solid Maine traditions and four generations of values has provided Gagnon’s Boats and Motors, Inc., in Livermore Falls, with a strong foundation that has been the mainstay of the business for 60 years. Originally opened as John’s Outboard, in 1947 in Auburn, the family owned business has found success by offering quality products, services and reliability to all of their customers. Current General Manager Kurt Gagnon fondly recalled his grandfather’s business that sold Johnson and Mercury outboard motors, as well as televisions during its inaugural years. “Our business has always been family oriented,” said Gagnon. “Service comes first. It is not just a slogan for us, because we treat our customers like we would want to be treated.” In 1959, John’s Outboard was sold and the business moved to its current location, just outside of town, heading south on Park St. (Rt. 133) in Livermore Falls. Gagnon’s parents, Donald and Beverly, bought the business in 1963, expanding it into the family oriented boat line. Today, Donald and Beverly are still the owners, and are often joined by grandson, Kyle, who has an avid interest in the business, all working together to establish Gagnon’s as one of the top boat dealers in Maine. John’s original building, now used as a storage facility, sits beside the Gagnon’s Boats and Motors 14,000 square foot showroom and workshop. Since the beginning, the Gagnons have sold a variety of boats. But, since 1995, they have focused their attention on the Maxum Marine brand, which features a variety of family oriented fiberglass sports boats ranging in size from 17-28 feet, with 40 foot orders readily available.

Maxums are well-known for their style and versatility that includes flexible seating options, walk-thru transoms and oversized swim platforms, abundant storage space, and innovative helm designs that feature 360 degree visibility, anti-glare dashpods, and wellplaced throttle and shift controls. “Over the years we have sold many different brands,” said Gagnon. “Back in 1992 we had five different brands, but decided we should focus on the family sport boat.” The move proved to be a successful one, growing to a point where Gagnon’s sold nearly 50 Maxums last year. Now, Gagnon’s has decided to turn back the hands of time by adding MirroCraft, a line of aluminum family boats, sold by Gagnon’s father (Donald) during the early years of the business. MirroCraft has been a constant in its commitment to quality while maintaining a strong tradition in the production and development of aluminum fishing and pleasure boats. “We are really trying to stay focused on what we are doing,” said Gagnon. “We are constantly working to increase our lines while working hard to build service.” For three straight years, Gagnon’s has been recognized with Outstanding Customer Service Awards and all four service technicians on staff are certified by MerCruiser, Mercury and Maxum. Ultimately, Gagnon’s Boats and Motors wants to provide customers with an experience they will be able to enjoy for years to come. Whether it be storage services, boating supplies or the opportunity to discuss boating, Gagnon’s provides the service and quality customers have come to expect. “When someone buys a boat from us, we want to be able to take care of all their boating needs,” said Gagnon. “If a customer has a need and it’s marine related, we can take care of it.”

• Windshield • Transport Cover

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WE OFFER CUSTOM CANVAS SERVICES

A11

Route 133, Livermore Falls, ME

– Kurt Gagnon.

Local 897-4681 Out of Area Call 1-800-897-4681 www.gagnonboats.com

*Does not include tax, freight and prep costs. Financing available to qualified buyers.

Fleet Truck and Refrigeration Provides all of your service needs BY M ICHAEL BOURGOIN Freelance Writer

hether you own a four cylinder Ford Focus or a fleet of medium or heavy-duty trucks, Fleet Truck and Refrigeration Service can handle any of your service needs. Paul Savard, together with company Vice President Rick Ballard, has been providing quality service to the area since 1989. Located on Route 202 in Greene, Fleet Truck operates an 8,000 square foot repair facility. The building is equipped with an overhead lift system for truck bodies as well as truck and auto repair bays to meet any repair need. Fleet Truck employs 15 full- and part-time people; all of the technicians at Fleet Truck are National Institution of Automotive Service Excellence certified. In order to receive this stringent certification, technicians must show either an established work history and/or formal education in automotives. Technicians must also pass a series of exams grouped by automotive specialties. According to ASE figures, one in three test-takers fail. This makes the ASE certification an excellent determinant to the technician’s knowledge and ability. Once they receive certification, the technicians must pass

re-certification exams every five years in order to maintain ASE certification. As another part of their commitment to their customers, Fleet Truck operates two full shifts staying open until midnight. In many cases, customers don’t have to put a truck out of service during the business day. By using a full second shift, the customer can have the vehicle repaired with a minimum of downtime. Fleet Truck supplements this service with emergency roadside assistance for their fleet customers. If a customer should experience mechanical problems out of state or out of the service area, Fleet Truck will contract a local vendor in that area to perform the repairs and get the customer back on the road. Fleet Truck is one of the top names in commercial truck repairs but that’s only part of their business. Fleet Truck also repairs and provides routine maintenance on passenger cars, light trucks, SUVs, and motor homes. They’re even equipped to install and service rooftop air conditioning units for motor homes. The technicians at Fleet Truck

put the same commitment and professionalism into repairing passenger cars as they do into repairing fleet vehicles. They also provide transmission flush and fluid exchange on automatic transmissions including Allison truck transmissions, brake drums, rotors; flywheels are machined in-house. They fabricate hydraulic and refrigeration hoses. Fleet Truck has extensive experience in servicing the popular Ford Power Stroke Diesels found in most Super Duty Trucks. Fleet Truck does more than just mechanical repairs. They service lift gates, truck bodies, overhead and swing doors, transport refrigeration systems of all sizes, hydraulics and dump bodies. Fleet Truck has become a certified NAPA Auto Care Center as well as a NAPA Truck Service Center. By being a participating member, Fleet Truck provides nationwide warranty repairs to both cars and trucks, giving what NAPA refers to as a “Peace of Mind Warranty.” Whether your car or truck is brand new or old, the repairs performed at Fleet Truck will not void your manufacturer’s warranty.

Fleet Truck was recently awarded the Androscoggin Chamber of Commerce Greene Business Award.

As the name implies, Fleet Truck and Refrigeration Service deals in refrigerated vehicles. They will sell, install and service any number of custom applications. Whether you are an owner-operator with one truck or you own a fleet of trucks, one thing remains the same. Your trucks are your livelihood. A fleet might survive with one or more trucks off line. An owner-operator with one truck won’t. In either case, every minute your truck is off the road is money you lose. Both need someone with the experience, knowledge, and ability to get the job done. When a customer brings a vehicle into the shop, it’s the only stop they have to make. For the very few items they don’t handle, Fleet Truck will arrange to have the item repaired in their shop. For example, a customer brings a truck in for a mechanical repair and needs a new windshield. While the technicians are completing the mechanical aspect of the repair, Fleet Truck will have a local vendor handle the glass replacement. In addition to being ASE certified, Fleet Truck will routinely send their technicians to various automotive schools to keep up to date on the latest technology. In keeping with the latest technology, Fleet Truck will maintain a computerized vehicle-tracking database on their customer’s vehicles. In keeping with exceptional customer service, Fleet Truck maintains a well-stocked

Marc Therriault

Brent Remillard parts department. If they don’t have the parts in stock, they can get it in short order. When you add to that the extended hours and the willingness to go the extra mile, it’s easy to see how Fleet Truck has established a solid reputation for getting the job done. One of the signs of their ability to provide great service can be seen in their broad customer base. This dedication to customer service has led to continuous growth for Fleet Truck.

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P R O F I L E 2007

Sun Journal, Lewiston, Maine, Saturday, April 14, 2007

Sebago Technics: ENGINEERING EXPERTISE YOU CAN BUILD ON BY ELIZABETH WEBSTER Freelance Writer

ebago Technics, Inc., Maine’s premier fullservice engineering/ site development firm, is helping to get some major projects off the ground in the Twin Cities. The 26-year-old Westbrook firm is also building an even stronger base in the Lewiston-Auburn area. In January, it acquired the assets of Technical Services, Inc., of Auburn, a land use consultant and survey firm. Both firms have a long-standing and excellent reputation of client service. Walter Stinson, president of Sebago Technics, Inc., called the acquisition and merging of the two staffs “a win-win situation for our firms, employees and clients.” Clients now include developers, contractors, architects, private businesses and the public sector. “The Lewiston-Auburn area is an important, expanding market in the state. Sebago Technics joined with Technical Services in a concerted effort and strategic move to gain a greater market presence in the L-A area,” Stinson commented, adding that “we retained all 12 employees at the Auburn office and plan to build on the hard work and excellent reputation of Michael Gotto, Technical Services’ founder and president, and his crew.” Gotto, now area vice president at Sebago Technics, agreed that “current and future clients and the L-A community will benefit from the combination of Technical Services and Sebago Technics. We’ll offer greater development resources, depth and expertise,” Gotto said. Sebago Technics’ comprehensive services take projects from start to finish. They include civil/ site engineering, environmental and geotechnical engineering; traffic and transportation engineering; landscape architecture;

soils and natural resources sciences; land surveying and artificial turf impact testing. With 26 years of experience working in Maine and New Hampshire, staff members at Sebago Technics have developed in-depth knowledge of regional conditions and strong working relationships with decision makers at all levels. “We are very experienced with local issues and the geographic, environmental, political and regulatory climates throughout the state,” said Mark Adams, executive vice president of Sebago Technics. “Our clients know they can rely on Sebago Technics to guide their projects through the design, permitting and construction processes, whether for traditional design/bid or design/build projects. That’s also a reason why new clients want to work with us.” What also sets Sebago Technics apart from other firms is its innovative team-based approach to project delivery. Small, integrated, multi-disciplinary teams work together on a continuing basis. Each is led by a senior design professional. From project concept to completion, team members work side by side. “This constant contact generates communication, fosters collaboration and creative problem solving, saves time and money, and instills client confidence,” Adams explained. Adams noted that accountability can get diffused in multi-disciplinary engineering firms with separate departments working on different pieces of a project. “However, the team-based approach at Sebago Technics ensures accountability, control and good communication. Each team member feels responsible for delivery of the completed project. It’s a more focused, productive way to work,” Adams said, noting that the end result is “Sebago Technics’ exceptional record of client satisfaction and huge repeat client base.”

Sebago Technics’ work covers an array of project types as varied as the disciplines the firm offers. Some of the current projects that Sebago Technics is working on in Lewiston-Auburn include:  Providing seven additional development lots for light manufacturing and warehousing with rail access on 140 acres in the Auburn Industrial Park near the airport. “The hallmark of what Sebago Technics offers is experience and quality,” stated Paul Badeau, marketing director, Lewiston-Auburn Economic Growth Council.  Assisting with the permitting process and with the design of the roads and grading of the 10 new commercial lots in the Gendron Business Park in Lewiston. These lots on 150 acres will be ready for additional commercial development. “The engineers at Sebago Technics have been great to work with. They’re very responsive to our needs, are good problem solvers and look ahead to head off any problems before we get to them,” commented Dave Jones, director for the Department of Public Services in Lewiston. Jones noted that the city has two master service contract agreements with Sebago Technics, one for civil engineering and site design and the other for permitting.  Provided site planning, design and engineering for Ruby Tuesday, TGI Friday, Longhorn Steak House, Best Buy and Androscoggin Bank at the Mount Auburn Plaza and will work with George Schott, owner of Mount Auburn Plaza and the Auburn Mall, on the recently received additional 40,000 square feet of retail space there.  Working with the city of Auburn on the reconstruction of Turner Street and Mount Auburn Ave. on design and specifications, construction administration and inspection, and utility issues. Work will features two unique roundabouts, one replacing a signal light and the other creating a new entrance for the Auburn Mall. The two-lane roundabouts can handle many more cars and keeps cars moving, causing less congestion, Adams said. Auburn’s Economic Development Director Roland Miller explained that “we’re looking to increase road capacity to entice new investors. The Twin Cities is being extremely well served with Technical Services joining Sebago Technics. We’ll enjoy both the services of the local, knowledgeable staff and the extra resources of the larger recognized consulting group.”  Working on two new plans recently submitted for the Auburn Mall, one for a 20,000 square-foot pad retail site and the other for two restaurant pad sites, one 5,000 square feet and the other 6,000 square feet at Mount Auburn and Turner Streets. Sebago Technics is an employee-owned company and was named the New England Employee Stock Ownership Plan company of the year in 2006. “The biggest resource in this company is its people,” stated Sebago Technics’ Founder and President Stinson. “Our people set the standard for excellence, for quality, for service. It’s only right that the firm’s biggest resource share in some of the benefits of ownership and the success and wealth that they helped create.”

P R O F I L E 2007

Sun Journal, Lewiston, Maine, Saturday, April 14, 2007

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Performance P roduct Painting celebrates its 20th year! BY DAVE SARGENT Freelance Writer

“You can? Really?”

date from decades ago, but a schedule of rotation to get the new coatings on them will keep them in service for as many years again. “They’ll be better than new,” Lavoie said. PPP Inc. can use five major types of powder that may be used to produce smooth finishes, textures, wrinkle coats and hammertones. The baked-on powder coatings are highly durable and corrosion resistant. As Lavoie pointed out jobs in progress, he emphasized the kind of unique one-time projects they can take on. A six-foot-tall modernistic metal sculpture awaited powder coating, and a rusty metal sink cabinet was to get a new coating for a customer doing a kitchen restoration. Nearby were large crates of supermarket shelving for a commercial customer. The firm is also working on some significant military contracts. The company started its operation in 1987 with three employees and quickly grew to five workers in the first year of operation. The company currently has 19 employees. The company has undergone two major expansions. In 1993, Lavoie and Sullivan bought the building and property where they started the business, along with an adjoining 4,500 square feet of production space. In 1995, the firm added 6,000 square feet to warehouse goods

That’s the surprised first reaction that new customers frequently have when they ask if Performance Product Painting can handle an unusual job for them. With 20 years of experience behind them, Paul Lavoie and David Sullivan have earned a solid reputation across the United States. It has happened because of their dedication to quality and and word that the Maine firm can hanservice, as well as their ability to adapt, dle this special work has spread through and that has made PPP Inc. the largest industrial coatings job shop in New Eng- the racing world. PPP Inc. is a top choice for this prized work. land. In other parts of the shop’s spacious “Fifteen years ago, we were painting work areas, there were massive iron shoe soles,” Lavoie said. That kind of gates and sturdy railings that would contract is among many that have gone become part of the new Penobscot Rivoverseas. “We learned you really have to adapt,” er Bridge at Verona near Bucksport. Lavoie said PPP Inc. has powder-coated Lavoie said. hundreds of thousands of feet of railing A primary reason this firm at 63 Omni in recent years. Circle near the Lewiston-Auburn MuAlong one wall were several of the fanicipal Airport can now take on difficult miliar blue U.S. Postal Service mailboxor demanding powder coating projects es found on street corners around the is their extra large oven. It’s among the state. Some, recently taken out of serbiggest in New England. vice, had nicked and rusty paint, and Another reason is their willingness others showed the bright new powderto accommodate very large orders as coated finish that PPP Inc. has applied well as the needs of neighbors down the to give them a new life. street. They might work with individuLavoie said many of the old mailboxes als from anywhere coast to coast with a one-of-a-kind metal antique piece or finish work on motorcycle or automobile parts. In past years, the automotive industry represented a large percentage of PPP Inc.’s business. That remains an important component of the company, but Lavoie said diversification in recent years has greatly broadened PPP Inc.’s capabilities. Let’s go racing! (car chassis) On a recent tour of the facility, Lavoie pointed proudly to a wide range of projects in the works. They ranged from shiny black coatings on the long, sleek tubular Railing chassis of a drag racer to small elements for automakers to be used in engine mounts. Because of the length of a racer chassis, there are few options for owners to get the job done right – all at once – so the finish is absolutely uniform. Lavoie said PPP Inc.’s big Bike frame, rims and oven makes this possible, From rust to new! more!

for customers. The firm’s scope of work includes powder coating, liquid painting, sandblasting, phosphating, adhesive spraying, and other services. Recognition of the firm’s excellence has come in the form of several prestigious awards. They include the 1999 Small Business Administration’s Maine Small Business Award of the Year, as well as honors from the Maine Wastewater Control Association, the Maine Metal Products Association and the Androscoggin County Chamber of Commerce. Sullivan serves as president of Performance Product Painting, Inc., and he handles all of the sales and estimating. Lavoie is CEO/Treasurer and he handles all financial matters, accounting, and environmental issues. How to contact us:

63 Omni Circle Auburn, Maine

Phone: 207-783-4222 Fax: 207-783-4455

www.powderpaintme.com David Sullivan, President dave@powderpaintme.com Paul Lavoie, CEO paul@powderpaintme.com EMPLOYEE RECOGNITION It’s the employees who are the backbone of the 20year success of Performance Product Painting, Inc., said owners Paul Lavoie and David Sullivan. “With the support, loyalty and effort of putting the customers’ interests first, PPP Inc.’s employees have helped us grow and expand,” they said. They extend special thanks to: Audrey Leavitt – 18 yrs. Paul Potvin – 7 yrs. Gerald Crowley – 15 yrs. Jeannine Potvin – 7 yrs. Rachel Bucknam – 15 yrs. Tony Hathorne – 5 yrs. Steve Boom – 16 yrs. Mike Hill – 4 yrs. Mike Bennett – 13 yrs. David Wroniak – 3 yrs. Louis St. Pierre – 13 yrs. Katie Sullivan – 3 yrs. Chet Blanchard – 11 yrs. Mike Smith – 3 yrs. Randall Dalton – 11 yrs. Dwayne Collins – 3 yrs. Ray Jacques – 11 yrs.

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P R O F I L E 2007

Sun Journal, Lewiston, Maine, Saturday, April 14, 2007

MARDEN’S Surplus & Salvage BY M ICHAEL BOURGOIN Freelance Writer

“I should have bought it when I saw it at Marden’s.” If you live here in Maine, chances are you’ve heard that slogan. But it’s much more than a slogan – it’s good advice. Going to Marden’s has been compared to visiting a new store every week. When you go there, you never know what you’re going to find.

ince 1964, Marden’s has been bringing Mainers everything from clothing to power tools to books to furniture – and everything in between. As founder Harold “Mickey” Marden put it: “Anything that’s legal, respectable and we don’t have to feed.” Mickey passed away in November 2002, but his three sons, Ham, David and John, continue the business with the same principles and philosophies of their dad. From their small beginnings in Fairfield, Marden’s has grown to 14 stores throughout Maine with the newest one scheduled to do business in Rumford. Marden’s founder started out buying surplus and salvaged items. Mickey thought of himself as a treasure hunter, always looking for the best merchandise at the best prices. Like a treasure hunter, he searched endlessly, looking in places that other retailers would not even think to look. Fires, floods, bankruptcy courts – all these were places that Mickey found his treasures. As a result of his hard work, a tradition carried on by his sons today, shoppers in Maine can get a share of these treasures.

Today, buyers for Marden’s scour the country looking for bargains. And, like Mickey, they’re leaving no stone unturned. The buyers are always on the lookout for great deals and prices that they can pass on to Maine consumers. While surplus and salvage purchases make up a large share of Marden’s inventory, Marden’s also carries items discontinued by manufacturers, factory close-outs, and manufacturers buybacks.

Merchandise comes from a wide variety of sources for many different reasons. In some cases, manufacturers will change styles of a particular item or it may be an item they will no longer carry. For some merchandise, it’s a change in packaging. Whatever the reason and where ever it is located, Marden’s buyers will seek out these bargains and pass the savings on to their customers. Marden’s latest store, described as a “work in progress” is set to open in Rumford. Located at the site of the former Ames department store, this Marden’s will occupy over 43,000 square feet of space. This announcement has been greeted with great enthusiasm from the Rumford community. The 30 to 40 jobs the store will create is a boost to the local economy and bargain seekers won’t have to travel far to enjoy the bargains.

“Organized chaos” is what Marden’s calls their business. With buyers on the prowl throughout the country, they never know what’s coming in. To the outsider, the whole process might seem confusing – beyond understanding – but a method to the madness has been developed over the years. A major share of the credit goes to the people working at Marden’s. Over the years, they have developed the ability to handle any merchandise that comes through the door. They

Ham Marden

might be unloading pianos in the morning and fishing tackle in the afternoon. This ability allows Marden’s to run efficiently. From one person and one store, to 900 employees and 14 stores, Marden’s is a true success story. Thanks to one man’s vision, Mainers from Sanford to Madawaska and from Ellsworth to Rumford can save money and get top quality merchandise.

John Marden

So what are you waiting for? Head down to the nearest Marden’s so you can say, “I bought it when I saw it at Marden’s.”

Marden’s has locations throughout Maine:

“I should have bought it when I saw it at Marden’s.”

David Marden

Sanford Biddeford Portland Gray Lewiston Rumford- opening soon! Waterville Brewer Ellsworth Calais Lincoln Houlton Presque Isle Madawaska For driving directions, visit www.mardens.com.