Service Catalog
2015
(416) 890-5899
www.spikeonthewater.ca
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WE BEAUTIFY BOATS
We Are Spike On The Water Inc. and we will beautify
ANY BOAT!
bought • sold • burnt • sunk • raccoon infested • vandalized • abandoned • forgotten • oxidized • oily • greasy • funky • rotten • refused • repossessed • riddled • reclaimed • salty • cluttered • overwhelmed • crowded • musty • noxious • polluted • putrid • stale • buggy • embarrassing • terrifying • ravaged • pillaged • plundered •and.....Just
plain ol’ dirty.
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NAVIGATION
Mission History Pricing Deck Wash Interior Hull Wash Bottom Wash Anti Foul Deck Polishing Hull Polishing Innovations Spike’s Setups Service Processes Disclaimers Loyalty Program
3 4 5 6-7 8-9 10 11 12-13 16-17 20-21 22-23 24-25 26-29 30-31 32-33
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Spike on the Water Inc. was created to service the heart of the recreational boating community; your time on the water.
Everyday, we give thanks just to be on the water! With every project we have accepted, It is the clients sensitivities that have guided our growth as detailers. Our services are performances of obsession delivered with care and diligence to always exceed our client expectations with a constant commitment to love what we do. The “on the water crew” respects our working environment on the water as delicate and precious. We thrive on the personal nature of our tasks and rely wholeheartedly on “Word of Mouth” advertising.
Shane “Spike” DesLoges - C.E.O.
“To cultivate opportunities in the marine environment through the education and invigoration of all old and new to the marine industry”
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OUR HISTORY 2003
In the beginning there was just a bucket, brush, boat soap and a relentless passion to make a life on the water. On roller skates, “Spike” wheeled all over the GTA. Toronto Outer Harbour Marina, Bluffers Park and Port Credit Harbour were the major destinations in 2003. Deck washes came first, interior detailing next and finally “Spike” earned enough to buy an orbital polisher and some one step wax.
2004 www.spikeonthewater.ca created 100% by “Spike” came on line! 2006 WIth our third season, moonlighting as a towboat captain and crew came to an end. Consistent service for various brokerages became mainstay.
2007 With a crew of 6, Headquartered from a bachelor apartment in Parkdale with transport provided by Spikes first car, the Limo.
2008 Head office was moved to Windermere Ave. and our service area extended to service east to Whitby and west to Burlington.
2009 A major e-commerce upgrade to our website began to enable all our services and many detailing supplies to be purchased online.
2010 Spike on The Water was incorporated and plans to duplicate our efforts into other regions unfolded.
2012 An amazing year with 12 On The Water crew at peak season, servicing
more than 30 boats on seasonal schedule consistently setting records for efficient delivery of our highly specialized services.
2013 Our primary goal became transperancy and sustainability guided by the
BCorporation assessment. Our initial score of 46 of 200 set the stage for our first publication of the 2013 Service Catalogue.
2014 The 10 year test, Introduction of the Lyoness Loyalty program, all new “On the Water Crew”,our employee handbook and the first printed publication of our 2014 service catalogue with 2000 copies distributed to marinas, yacht clubs and marine stores all around the GTA.
2015 A strategic partnership is now established with The Dock Shoppe returning to the habourfront and hosting the Spike On the Water Inc. depot and we are finally ON THE WATER!!
PRICING GUIDE Our services are calculated by LOA (length overall). We have set this standard to simplify service pricing and balance the many vessel designs power and sail that we attend to. As the LOA increases, the interior designs, deck layouts and bottom surface areas also increase is size. We accommodate vessels of all shapes and sizes.
LOA LOA
LOA LOA All our services are conveniently available for online purchase via
www.spikeonthewater.ca
Full Payment in advance is required to secure a service visit from our On The Water Crew
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DECK WASHES
Why they refer us:
Our deck washes are serious business. The area above the deckline, towrail or rubrail; from the pulpit to the transom will be detailed. Cockpit, swimplatform and windows always included. All lockers, lazzerettos and canvass tracks are cleaned as necessary with safe access. Seasonal clients are served on schedule, rain or shine.
WEEKLY
May-Oct 24 visits $58.00/FT
BIWEEKLY
May-Oct 12 visits $30.50/FT
Decks NP not polished by Spike On The Water Inc. in the current season will not be discounted seasonally.
NP WEEKLY
$96.00/FT
NP BIWEEKLY
$51.00/FT
To receive credit for absent vessels under contract, 48 hours cancellation notice is required.
DECK WASHES Pre-service conditions of the exterior of a boat are reflective of how the boat is used and how often our services maybe required.
I Eco Wash
All surfaces washed down
$3.00/FT
II Monthly Wash
Decks have not been washed recently
$5.00/FT
III Tough Scrub
An inch by inch effort required to overcome oxidization
IV Fall Out
Various elements of contamination to be overcome.
$7.50/FT
$15.00/FT
+Gloss Envy
+ Bridge
Advanced polymer technology detail spray after wash
$3.00/FT
Addtional decks include all windows and carpets
+50% LOA
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INTERIOR
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When we attend to the interior of your vessel, respect is our number one guideline. Every surface including the headliner, galley, head and beneath the cushions get touched. Cupboards, drawers and fridges are omitted so not to disturb personal items unless a level III to VI detailing is requested. It is the responsibility of the vessel owner to provide access to the interior on schedule.
BI-WEEKLY
May-Oct 12 visits $55.00/FT
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MONTHLY
May-Oct 6 visits $27.00/FT
To receive credit for inaccessible vessels under contract, 48 hours cancellation notice is required.
INTERIOR
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Pre-service conditions of the interior of a boat are reflective of how the boat is used and how often our services maybe required.
I Complete Detail
All surfaces washed down
$5.00/FT III First Detail plus
Detailed including all cupboards, drawers, fridges...etc.
II Carpeted Interior Thorough vacuuming required
$6.00/FT IV Shop Task
Shop Task detailing; includes bilges and engine room
$9.00/FT
$20.00/FT
V
IV
Steam/Shampoo
All fabric on board specially treated as necessary
$28.00/FT
Pest/Mold
Level III + V with a mold abatement fluid delivered to all surfaces in between visits.
$TBD/FT
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HULL WASH
On the hard, this is a FREE service with a complete hull polish service.
I
II
Brushed & Rinse
Unwaxed Hull Wash
$3.00/FT III Stained/Oxidized
$5.00/FT Gloss Envy Gloss After Wash
$15.00/FT
$2.00/FT
Awl Wash
Foul Line
AwlGrip Treatment
$7.00/FT
Fouled Waterline
$3.00/FT
BOTTOM WASH
I
II
Stained (1 pass)
Some Growth (2 passes)
$12.00/FT
$22.00/FT
III
IV
Hardened (3-4 passes)
Heavy (5-7 passes)
$34.00/FT
$48.00/FT
V
Trailer
Grinding Needed
Trailer Stored +
$65.00/FT
$5.00/FT
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ANTIFOUL PREP
Scuff sanding and cutting/taping off is necessary to ensure the new coat of paint is cosmetically appealing and adheres correctly to provide lasting protection. We prefer Micron CSC速 for power boat bottoms and VC17速 anti friction for sailboat bottoms preceeded by 5 coats of epoxy barrier coating after a new hull prep.
I
II
Scuff Existing
New Hull Scuff
$12.00/FT
$28.00/FT
III Anti-Foul Removal
$250.00+/FT Power protection
Sail protection
Scuff microncsc 速 with 80 grit Touch-up annual - Recoat 3yrs
Scuff VC17速 with 220 grit, sovent wash residue before application - Recoat bi-annually
ANTIFOUL APPLY
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Our anti-foul application service rates DO NOT include the cost of the various antifoul paint customers choose. Anti-foul life depends on how often the vessel actually moves. Stagnant boats collect more foul and will lose more anti-foul protection next time underway.
I
Touch Up (incl. prep) Double pass the waterline and chipped areas only
II
Anti-Foul App-Sail
Includes rudder and extra pass in keel creases
$18.50/FT
$22.50/FT
II
III
Anti-Foul App-Power Throughhulls, tabs and out drives masked
$22.50/FT Teflon Teflon
For boats not stored in water and washed every haul
$12.00/FT
Epoxy Coat (x5)
Only applied to properly prepped and clean surfaces
$150.00/FT Cutting Precision Tape
Waterline, throughhulls, tabs, outdrive framing, driveshafts are properly masked off
$2.00/FT
NOW OPEN 416 - 362 - DOCK 108-350 Queens Quay West Toronto, ON - M5V 3A7 The last chandler standing @ Harbourfront Toronto!
Grand Re-Opening Spring 2015 OPEN 7 days with extended hours FREE PARKING DINGHY DOCK in the Peter Street Basin Chandlers and extraordinary providers of all things marine since 1986 Dock Shoppe delivery to your boat GTA Wide provided by Spike On The Water Inc.
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DECK POLISH
Level III
Level II
The deck surfaces deserve wax. It really cannot survive without it! The elements are consistently interacting with your gel-coat producing oxidization everyday. The measure of oxidization can be seen as dull, felt as dry and the worst cases leave a chalky residue when touched and the pours of your gel coat will fill up with black mold... We have many solutions and maintenance options to restore, revitalize and reconstitute the health of your gel coat surfaces.
PURE WAX
RE-APPLY
Monthly Apply
Mid-Season Polish
$25.00/FT
$15.00/FT
These polish specials only valid with current season spring polish completed by Spike on the Water Inc.
DECK POLISH
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Our focus when performing a deck polish is ultimately the health of the gel surface. Depth of the natural light reflection and consistency from stem to stern.
I
Cleaner Wax
Very simple one step polish with solvents that clean and provide light wax
II
Restorer Wax
Mild abrasive one step to remove light oxidization and provide a simple wax coat
$11.50/FT
$24.50/FT
III
IV
Cut2Shine
Deep Gloss
P800 swirls, scratches and other imperfections eliminated providing a gloss finish
Compounding P800 up to P1500 accomplishing correction and high gloss
$40.00/FT
$55.00/FT
VV
VI
Oxidized
Coarse compounding at P600 removing dry oxidized gel finishing at P1200-P1500 gloss
$62.00/FT
Restoration
A course of wetsanding starts from P400 to P2000 including a gloss compound finish
$99.00/FT
We provide high quality window cleaning and related services for high rise buildings and for the home. Building services: High rise window cleaning, laundry vent cleaning, caulking. Home services: Exterior/interior window cleaning, eaves trough and down spout cleaning.
Phone: 416-569-9952 Fax: 416-516-5982
www.greendragonwindowcleaning.ca
ACCEPTED
3%
CASHBACK
3.50
Per $150 CAD Purchase
SHOPPING POINTS
Use shopping points and cashback earned from your loyalty to Spike On the Water at thousands of small/medium size merchants worldwide!
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HULL POLISH
Level III
Level IV
We are here to get your hull surface looking like new. Ultra deep reflections are the goal here.
IN-WATER*
MAINTAIN**
Polishing in Water
Gloss Again
$12.00/FT
$25.00/FT
AWLCARE速
DECALS
AwlGrip速 Treated
Vinyl Strip
$22.50/FT
$90.00/FT
*In water polishing is possible for Levels I to III ** Cut maintenance pack for Levels III to VI These services are only available if your hull was polished in the current season by Spike on the Water Inc.
HULL POLISH
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Starting the season with the proper polish service will ensure you hit the water with a healthy coat of wax making in-season maintenance easy.
I Cleaner Wax
Reserved for newer and/or well maintained vessels
II
Restorer Wax
Lightly oxidized surface corrected by a blend of mild abrasives and hard wax
$11.50/FT
$17.50/FT
III
IV
Cut To Shine
P800 swirls, scratches and other imperfections eliminated providing a gloss finish
Deep Gloss
Compounding P800 up to P1500 accomplishing correction and high gloss
$36.00/FT
$40.00/FT
V
VI
Oxidized
Coarse compounding at P600 removing dry oxidized gel finishing at P1200-P1500 gloss
$55.00/FT PolyStrip
VII
Rare and painful process I do not wish upon anybody EVER
$300.00/FT
Restoration
A course of wetsanding starts from P400 to P2000 including a gloss compound finish
$115.00/FT
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“On The Water� oppourtunites by Spike
Growing Spike On the Water
Developing an international team with all the details taken care of by Spike On the Water Inc. 15 years of experience networking on the water everyday!
* Web Based support * Regional Website roll-out * Branding and Merchandising * Loyalty program Integration * Employee Handbook * Equipment/Supply support * Custom Service Catalogue
Investment inquiries are welcome : info@spikeonthewater.ca
M.A.S.S.A
Marine After Sale Service Association The industry we service has many oppourtunities for growth. Niche knowlege centers are long awaiting national representation and organization.
* Marine Training Centers * Independant Contractors * Warranty Centers * Marina/Yacht Club Staff * DIY mariners
Supportive Inquiries are welcome : MASSA@spikeonthewater.ca
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Innovations to come On the Water Crew App Geo-Locate marine services Social profiles for boaters Review service providers 1st gen Estimate : $25,000
As leaders in the Canadian recreational marine industry we must continue to create and innovate on behalf of our clients and industry needs.
#bethechange #livewithvalue #onthewater #spikestylee
Independent Marine Centre Marine Contractor Co-op Automated Dry stack 300x30ft LOA Trade and Convention Aeroponic Farm to Table restaurant Construction planned for 2020
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SPIKE’S SETUPS All “SPIKE’S SETUPS” are commonly grouped services.
GOING ON VACATION
$19.00/FT
Basic decks, Hull wash and LV III Interior
BOAT FOR SALE
$52.50/FT
LV II Deck and Hull Polish + LV V Interior
LIVE ABOARD
$118.00/FT
Bi-Weekly Decks/Interior + LVIII Deck Polish
SPIKE’S SETUPS SPRING STARTER
$40.50/FT
LV III decks, Hull LV II and LV V Interior
FALL FINISH
$22.50/FT
Hull Wash, Foul line, LV III Interior + Decks
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SERVICE PROCESS
Interior Process Hard Surface Wipe
Wood Surface Shine Head Surfaces Galley Surfaces Cushion Vacuum Hatch Tracks Windows/mirrors Floor Wipe Headliner Wiped Shelves Wiped Vents Detailed AC/DC Panel Detail Mattress lifted Beds made Furniture moved Carpet Vacuum Cupboards Emptied Drawers Emptied Lockers Emptied
Freezer Fridges Blinds
Bilges Detailed Engine Room Detail
Fabric Cleanising Spot Treatment
Enzyme Treatment Mold Treatment Second Visit LV III
Complete
Carpeted
I
II
Detail Plus
III
Shop Task
IV
Steam/ Shampoo
V
Pest/ Mold
VI
SERVICE PROCESS 27 Stained
I
Bottom Wash Spray Acid App
Some Growth
II
Hardened
Heavy
III
IV
Grinding Needed
V
Brush Acid App
Scour Acid App Scraper Acid App Calcium Grinding Out Drive Detail Trim Tab Detail Through Hull Detail Soap Scrub Rinse Clean Hand Dry Brushed & Rinsed
Hull Wash
Rinse
Long Brush Scrub Movable Foul Scrub Black Streak Removed Soft Brush Lather High Gloss Soap Hand Scrub Under Rail Detail Coarse Brush Scrub Paste Cleanser Scuff Detail Final Rinse
I
Unwaxed
II
Stained & Oxidized
III
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SERVICE PROCESS
Deck Wash Process
I
II
III
IV
+
EcoWash App Spot Cleaning Cockpit Detail Window Detail Locker Tracks
II III IV
Canvas Snaps Non-skid Detail Chemical Detail Hand Dry
Cleaner Wax
Hull Polish Process Hull Wash LV II Hand Application Haze Time Buffer Application High Speed Polish Foul Line Detail Wetsand 800 Wetsand 1000 Wetsand 1200 Wetsand 1500 Extra Coarse Cut P600 Coarse Cut P800 Rapid Cut P1000 Gloss Cut P1500 Pure Wax Application
I
Restorer Wax
II
Cut To Shine
III
Deep Gloss
IV
Oxidized
Restoration
V
VI
SERVICE PROCESS 29
SERVICE PROCESS Cleaner Wax
Deck Polish Process Deck Wash LV III Hand Application Haze Time Locker Lids Well Tracks Latch Seats Benches Trace Buff Hand Buff Buffer Application High Speed Polish Rub Rail Detail Shore Power Detail Wetsand 800 Wetsand 1000 Wetsand 1200 Wetsand 1500
Extra Coarse Cut P600 Coarse Cut P800 Rapid Cut P1000 Gloss Cut P1500 Pure Wax Application Finishing Wash
Stanchion/Rail Detail
I
Restorer Wax
II
Cut To Shine
III
Deep Gloss
IV
Oxidized
Restoration
V
VI
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DISCLAIMERS
1. In the Interest of efficient delivery of our services we request that the vessel be vacated for the duration of our appointment(s).
2. Any additional services or appointments requested during our
appointments must be approved and payment processed by head office before any additional work will be done.
3. All loyalty rewards are processed via the Lyoness Loyalty Cashback Program on the total amount paid to Spike On the Water Inc after applicable payment method processing fees.
4. Shopping point deals must be presented in person before voucher expiration date to be redeemed.
5. Please be patient with our diverse crew. As an equal oppourtunity
employer we include the deaf or hard of hearing, young and old, male and female and their directives, education and resposibility is to uphold the standards as detailed by Spike On The Water inc. only.
6. All cancellations must be approved by head office a minimum of 48
hours before scheduled service to be considered for client account credit. Adjustments to vessel locations within our service area are welcome with a minimum 72 hour notice. If a vessel is not present and no cancellation or location adjustment notification is approved by head office, no credit will be applicable for per-scheduled services not performed.
DISCLAIMERS
7. In the rare event of dangerous weather preventing the safe delivery
of our services, immediate notification of applicable credit or immediate rescheduling will be communicated by our head office via phone contact and email.
8. All claims of damage are taken very seriously and without prejudice
will be investigated by Spike personally. In the rare event that before and after pictures have not been captured by our crew. The damage will be immediately assessed for repair or replacement of non repairable items. If a claim is proven unjust or negligible, your vessel will be counted on our no service list and remaining service credits will be refunded.
9. Under no circumstance will our crew be berated, insulted or made
to feel unwelcome once contracted to perform upon your vessel. Any and all negativity has no place on the water. If a complaint is to be registered it shall be done in a respectful manner and/or directly to head office. If a crew person feels attacked physically or psychologically, it will be reported and the appropriate response will be delivered not withholding the communication with law enforcement.
10. No equipment or cleaning products will be accepted from
boat owner during service. Our professional lineup of products have been selected to provide the best results and the least environmental impact.
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SPIKE ON THE WATER INC. ID: 12300896
Boat Detailing - Toronto, Ontario Interior - Decks - Hull - Bottom
Call Spike today to learn how your business can also participate in this global shopping community of more than 40,000 small and medium size enterprises worldwide.
TOGETHER WE ARE STRONG!
ACCEPTED
3%
2.50
CASHBACK
Per $150 CAD Purchase
SHOPPING POINTS
Loyal Customers:
SAMPLE CONTRACT FOR 30ft LOA
• Earn cashback • Collect shopping points • Redeem shopping points
24 Weeks Deck Wash Level III Deck Polish Level III Hull Polish
$4020
Spike
Lyoness
8%
$321.60
Lyoness
Referrer 1
0.5%
$20.10
Lyoness
Referrer 2
0.5%
Lyoness
Lyoness
1.5%
$20.10
Lyoness
Shopper
3%
$120.60
Lyoness
Shopper
2.5%
26.8
DEAL Level III Interior Level III Exterior
50
$60.30
DEAL 24 Week Seasonal Dep. ($1000, save $150)
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We take great pride in your satisfaction with our performance. facebook.com/spikeotw @spikeonthewater @spikeonthewater
Payments accepted via:
Cash payments are only accepted in person at our depot C/O The Dock Shoppe 108-350 Queens Quay West - Toronto, ON - M5V 3A7 Online E-Commerce payments are processed by paypal.