Springs winter 2013 vol 52 no1

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T H E I N T E R N AT I O N A L M A G A Z I N E O F S P R I N G M A N U F A C T U R E

Winter 2013, Volume 52 Number 1

A Publication of the Spring Manufacturers Institute

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Plugging the Skills Gap in Spring Manufacturing 23 Tap Into the Power of Thanks 36 Hack Attack 38

2001 Midwest Rd., Suite 106 Oak Brook, IL 60523-1335 Change Service Requested

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'RQ W 7KURZ LQ WKH 7RZHO The 2012 election cycle is over in the United States. Perhaps it did not turn out the way you had hoped, but that does not mean it is time to throw in the towel. Spring manufacturing makes up a meaningful sector of the economy. That’s why we need to exert our influence at all levels of government to encourage‌ no, demand that they begin doing the right thing for this great nation. Each of us understands how to balance revenues with expenses, and how to invest in our people and equipment to be successful. I believe it is our responsibility to educate those in the political arena to these same realities — they need to learn from us who have to balance our budgets or simply go out of business. All we have to do is to look across the Atlantic to see many examples of nations who were not willing to make the difficult decisions years ago regarding spending. America cannot follow that same path to destruction; I firmly believe that it is incumbent upon all of us to work even harder with our elected officials to help them understand how important it is for them to have the courage to make the right decisions, so that America can prosper not only in the year ahead or decade ahead, but for generations to come. So what is SMI doing to help? We are sending our members legislative update emails produced by the National Association of Manufacturers. Plus, we have restarted our “National and Legal Affairs Committee.â€? All of this has been done to help keep you informed and to help push our legislators in the right direction. We hear about the high unemployment around the country, yet many of us in manufacturing simply cannot find the skilled folks we need to fill jobs we have available right now! This issue of Springs tackles the issue of the growing “skills gapâ€? in this country. We have a lot of work ahead of us to reverse this trend and to remind all of America that it was skilled jobs and manufacturing that built this great nation. As manufacturers we need to work with educators, administrators, parents and kids to show them the wonderful kinds of skilled, good paying jobs that are available in our factories and businesses. I am up to the task and I hope all of you are as well. Together with enough passion and information, I believe we can be successful. Our businesses depend on it.

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Steve Moreland President, Automatic Spring Products stevemoreland@automaticspring.com

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For over 25 years, Zapp has been providing the spring industry with the highest quality, best performing products which far exceed the industry standards. Our state-of-the-art mill facility located in Dartmouth, Massachusetts, offers a convenient supply chain that insures continuity and reliability. At Zapp, no matter how we slice it, our precision quality and outstanding customer service always shine through.

East Coast Service Center, 100 Benton St., Stratford, CT 06615 Tel 203.386.0038 Fax 203.502.6681 www.zapp.com



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Above: Dave Larson, president and CEO, Larson Systems, explains the inner workings of the company’s new FLASH 36 Spring Tester with Autoloader to Alex Altstatt, Western Spring Manufacturing. The 11-ft.-tall, 10,000-lb. capacity tester was sold to the Chicago Transit Authority to test 100-lb. springs such as one the pictured above. The two were at an open house held at LSI on August 16.

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MW Industries held an open house during Spring World 2012 to showcase their new corporate headquarters. Pictured (l-to-r): Bill Marcum, MW Industries and SMI executive committee members Steve Moreland and Russ Bryer.

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Top: The Bishop of Bradford, the Rt. Rev. Nick Baines, left, is pictured after uneveiling the plaque at Airedale Springs’ official opening, joined by chairman Tim Parkinson and commercial director Sean Parkinson, right. Bottom: The Bishop of Bradford, the Rt. Rev. Nick Baines, is pictured second from left at one of Airedale Springs’ new state-of-the-art springmaking machines, joined by former chairman Michael Parkinson, left, current chairman Tim Parkinson, and commercial director Sean Parkinson, right.

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10 lbs to 10 tons, delivered to meet your schedule. To ďŹ nd out more, contact us at wire@elgiloy.com or strip@elgiloy.com or call 888-843-2350.

Rolling to Meet Your Schedule

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Haynes Alloys

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Monel Alloys

Inconel X750

MP35N

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Nimonic 90

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Titanium Alloys

Alloy 20

CP Grades 1,2,3,4,7,9,11 Elgiloy Specialty Metals www.elgiloy.com Elgiloy is a trademark of Elgiloy Specialty Metals MP35N is a trademark of SPS Technologies Haynes 25 is a trademark of Haynes International, Inc.

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Beta 21S Rene 41

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alloy wire international

small quantities, from as little as 10 feet

Manufacturers of nickel alloys in round & shaped wire Call Toll Free: 1-866-482-5569 fax: 401-384-6757 email: sales@alloywire.com Alloy Wire International 205 Hallene Road, Warwick, RI 02886 USA

www.alloywire.com

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ULBRICH STAINLESS STEELS ˂ SPECIAL METALS, INC. W W W.ULBRICH.COM

Tomorrow’s metals, today. Ulbrich has an impressive number of high-performance metal products that provide infinite solutions to precision industries. By keeping pace with worldwide market demand, Ulbrich has always been—and always will continue to be—your trustworthy partner.

13 LOC ATIONS 746-2+7 ;MRXIV WORLDWIDE

800 243-1676


Be Aware

0RVW )UHTXHQW 26+$ 6DIHW\ 9LRODWLRQV LQ Safety Tips

By Jim Wood

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Standard 1910.304 1910.22 1910.178 1910.212 1910.242 1910.303 1910.23 1910132 1910.219 19101200 1910.307 1910.217 1910.147 1910.215 1910.179 1910.94 1910.95 1910.106 1910.107 1910.141

Violation Penalty Wiring design and protection $3,150 Walking and working surfaces 3,500 Power Industrial trucks 4,300 Guarding, general for all machines 2,358 Hand and portable power tools 2,450 Electrical, general requirements 1,692 Guarding oor/wall openings and holes 1,680 Personal protective equipment, general 1,500 Guarding power transmission apparatus 1,227 Hazard Communication 1,200 Electrical, hazardous locations 1,200 Guarding mechanical power presses 1,073 Lockout/Tagout 1,320 Abrasive wheel machinery 884 Overhead cranes and hoists 744 Ventilation 500 Occupation noise exposure 1,100 Flammable and combustible liquids 500 Spray ďŹ nishing 500 Sanitation 500 Jim Wood is an independent regulations compliance consultant to the Spring Manufacturers Institute (SMI). A certified instructor of the OSHA Out-Reach Program, Wood conducts seminars, plant Safety Audits and In-House Safety Trainings. These programs help companies create safer work environments, limit OSHA/Canadian Ministry of Labor violations and insurance costs, and prepare for VPP or SHARP certification. He is also available for safety advice and information by phone at (630) 495-8597 or via email at regs@smihq.org.

4609 workers were killed on the job in 2011, averaging almost 13 deaths every day. :KHQHYHU D VDIHW\ YLRODWLRQ GRHV QRW KDYH D SDUWLFXODU VWDQGDUG WKDW DSSOLHV 26+$ FLWHV WKH YLRODWLRQ XVLQJ WKH *HQHUDO 'XW\ &ODXVH D ZKLFK VWDWHV ´(DFK HPSOR\HU VKDOO IXUQLVK WR HDFK RI KLV HPSOR\HHV HPSOR\PHQW DQG D SODFH RI HPSOR\PHQW ZKLFK DUH IUHH IURP UHFRJQL]HG KD]DUGV WKDW DUH FDXVLQJ RU DUH OLNHO\ WR FDXVH GHDWK RU VHULRXV SK\VLFDO KDUP WR KLV HPSOR\HHV ¾ 8VH RI WKH *HQHUDO 'XW\ &ODXVH LQ WKH VSULQJ LQGXVWU\ ZDV IRU IRUNOLIW GULYHUV QRW ZHDULQJ VHDW EHOWV DQG HUJRQRPLF YLRODWLRQV ZLWK DQ DYHUDJH SHQDOW\ RI

-LP¡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

746-2+7 ;MRXIV


CSX-20 Hybrid Leave no part unfinished with the CSX-20 Hybrid wire former. Now you can manufacture a wide variety of complex parts without the use of costly secondary operations in a wire range from .016” - .080” (Chrome Silicon/OT). The all new Herdon CSX-20 Hybrid has the same operating system as the popular CXS series with several new standard features including 3 servo spinners, 3-D changeable tooling head, moveable bottom 3 slides, and 16-axis controller. Herdon has specifically designed the Hybrid series to make your complex parts complete with reduced set up time and faster production rates.

COMPLETE your production capabilities with a CSX-20 Hybrid. Call RK Trading today!

WWW.RKTRADINGUSA.COM

847-640-9771


&DXWLRQDU\ 7DOH 6NLOOV *DS Spring Technology

By Mark Hayes

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in future tales, by email ist@ist.org.uk.

746-2+7 ;MRXIV


For training in the craft skills required for spring manufacturing, very few possibilities exist outside the workplace. A spring coiler is almost certain to learn the required skills from more experienced colleagues on the shop floor, with some guidance from managers.

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A WORLD OF SPRINGS Available in low volume quantities. Avoid no-bids or timely set up on short runs. Century Spring is a great source for filling low volume or prototype demands. Our stock parts ship same day at a very low minimum. To learn more or to request a free stock spring catalog, inquire at info@centuryspring.com or by calling us at (800) 237-5225 Mon-Fri 6:00am - 4:30pm PST. Compression • Extension • Die • Disc • Drawbar H-Clips • Tapered • Torsion • Urethane

222 East 16th Street, Los Angeles, CA 90015 ph 800-237-5225 • fx 800-474-4479 info@centuryspring.com • www.centuryspring.com/smi

746-2+7 ;MRXIV


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By Gary McCoy, Managing Editor

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here are many measurements to confirm that a shortage of skilled workers exists to fill the many high-tech manufacturing jobs that are available in the United States. While no number can be safely calculated, there’s plenty of evidence from SMI members that this same shortage of skilled workers exists in the spring industry. The most vexing challenge seems to be in finding entry level workers. “All of us as springmakers are facing the same challenge,” said Miko Kabeshita, president of Ark Technologies in St. Charles, Ill. “In manufacturing you’ve got injection molders and metal stampers, but there’s something about springmaking. It’s a skilled craft and you can’t put a price tag on that experience. I think in our industry, more so than others, that skills gap is really a concern.” A recent white paper prepared by the Society of Manufacturing Engineers (SME) attempts to address a

manufacturing education void where it is estimated that some 600,000 jobs are currently unfilled due to a shortage of properly trained workers. By 2015, that number is projected to reach three million openings. The report calls on stakeholders, including educators and industry, to work together to close this gap through: 1. Attracting more students into manufacturing 2. Articulating a standard core of manufacturing knowledge 3. Improving the consistency and quality of manufacturing education 4. Integrating manufacturing topics into Science, Technology, Engineering and Mathematics (STEM) education 5. Developing faculty that deliver a world-class manufacturing education 6. Strategically deploying resources to accomplish these goals

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/LYH WKH 'UHDP “Dream It. Do It.â€? is the national career awareness and recruitment program for manufacturers. It includes national and local activities to engage, educate, and employ the next generation of skilled manufacturing talent. Dream It. Do It. is now active in over 20 sites across the nation, where industry and educationled coalitions are promoting manufacturing careers awareness and aligning education and training opportunities to meet the workforce needs of regional manufacturers. The network continues to expand as manufacturers and regions recognize the value of the program in portraying the image of modern manufacturing, and linking highquality individuals to manufacturing careers. Visit http://www. themanufacturinginstitute.org/Image/ Dream-It-Do-It/Dream-It-Do-It.aspx to ďŹ nd out if there is a program in your state.

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STOCK & CUSTOM PRECISION SPRINGS FOR INDUSTRY • For all applications with ranges from .003”–.750” wire diameter. • Extensive inventory ready to ship with over 1.5 million parts in stock, including die springs. • Custom design work with quick delivery. • Most estimates returned within 24 hours.

www.diamondwire.com 1-800-816-5613 Convenient locations throughout the US – Northeast, Southeast and Southwest.

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Both Jay Dunwell and Ryan Costella highly recommend that manufacturers use ACT’s National Career Readiness CertiďŹ cate (NCRC) to help them assess the qualiďŹ cations of job candidates. The NCRC is a portable credential that demonstrates achievement and a certain level of workplace employability skills in applied mathematics, locating information, and reading for information. In the future, ACT Career Credentials powered by ACT WorkKeys is an expanding program that will offer certiďŹ cations in other areas. Individuals can earn the NCRC by taking three WorkKeysÂŽ assessments: • Applied mathematics • Locating information • Reading for information WorkKeys assessments measure “real worldâ€? skills that employers believe are critical to job success. Test questions are based on situations in the everyday work world. Combining measures of cognitive skills with measures of work-related behaviors— or soft skills—brings even greater accuracy to predictions about an individual’s success at work or in training. In addition to the cognitive skills listed above, the NCRC Plus ranks individuals in the following soft skills categories: • Work Discipline: Productivity and dependability • Teamwork: Tolerance, communication, and attitude • Customer Service Orientation: Interpersonal skills and perseverance • Managerial Potential: Persuasion, enthusiasm, and problem solving NCRC offers the efďŹ cient matching of talent with work—which helps people ďŹ nd great jobs, and companies ďŹ nd skilled workers, with the idea that the nation’s economy will grow and prosper. Launched in 2006, today more than one million certiďŹ cates have been issued and more than 40 states have statewide or regional certiďŹ cate programs. For more information, visit www.act.org/solutions/career-success.

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:KDW LV DQ $&7Š &HUWLĂ€HG :RUN 5HDG\ &RPPXQLW\" ACT CertiďŹ ed Work Ready Communities (CWRC) empowers counties and states with data, process and tools that drive economic growth. Participating states are leveraging the National Career Readiness CertiďŹ cate (NCRC™) to measure and close the skills gap — and building common frameworks that link, align and match their workforce development efforts. Jay Dunwell has been helping lead an effort in Michigan to bring the program to his state. The governor in each state must agree to the program before it can begin. Dunwell was hopeful that a pilot program could kick off early in 2013 in western Michigan. By participating in ACT’s CRWC initiative, states are helping: • Business and industry know exactly what foundational skills they need for a productive workforce, and to easily communicate their needs. • Individuals understand what skills are required by employers and how to prepare themselves for success. • Policy makers consistently measure the skills gap in a timely manner at the national, state and local levels. • Educators close the skills gap, via tools integrated into career pathways with stackable industry-recognized credentials. • Economic developers use an on-demand reporting tool to market the quality of their workforce. ACT is leading this national effort and offers a CWRC Academy – a performancedriven program state leadership teams use to initiate, deploy and drive carefullytailored statewide efforts that grow the number of counties certiďŹ ed as work ready communities. For more information or to apply, visit http://workreadycommunities.org.

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Untangle your spring problems

D-Tangler 2000 Do tangled springs, rings, clips, etc. tie up your production? Just drop your tangled material into the input tube and almost simultaneously your material will dispense from the output untangled and ready for production. Start saving time, money and hours of frustration. It can’t be any simpler!

Smart Solu ons.... ....for Tangled Springs DISPENSE WORKS INC

Made in the USA

www.d-tangler.com

phone 815-363-3524 • fax 815-363-8089 • info@dispenseworks.com

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Above: Rich Froehlich, owner of Ace Wire Spring & Form, interacts with high school students to help them understand the manufacturing process. Left: Dave Kosol, machining foreman for Ace Wire Spring & Form, helps explain spring manufacturing to local students.

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1999 U.S. Work Force Demographics Baby Boomers (1946-62) Cuspers (1963-64)

60.5 million 6.5 million

Gen Xers (1965-77) GenYers (1978-83)

40 million 12 million

Source: Rainmaker Thinking Inc., a New Haven, Conn.-based consulting firm.

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Present challenges in the job so the employee can stretch and develop abilities. Sure, he or she will make some mistakes, but that is how people learn. If an employee is not challenged by the work, he will leave to find the challenge elsewhere.

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Our precision shaped wire – where your great products begin. Radcliff custom rolled wire is at the heart of the superior springs and other products our customers make. With the best service, on-time delivery and competitive pricing, we’re the industry leader. ISO 9001:2000 certified and RoHS compliant. Credit cards accepted. Call: 860-583-1305.

www.radcliffwire.com

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Tap into the Power of Thanks: A Proven Way to Retain Employees and Customers By Todd Patkin

©iStockphoto.com/Studio-Pro, ©iStockphoto.com/blackred

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How Safe is Your Bank Account? How secure are the funds in your commercial bank account? Find out by taking this quiz. Score 10 points for every “yes.â€? You are in good shape if your total score is between 80 and 100; vulnerable if between 60 and 70; and courting disaster if below 60. Are you. . . • Using the latest operating system with active firewall? • Using a capable antivirus and malware program? • Utilizing automatic updates for the operating system, antivirus and malware programs? • Utilizing security programs offered to business accounts by your bank? • Checking bank account transactions daily? • Isolating the financial transaction computer from other activities? • Training your employees on handling email attachments? • Restricting staff access to questionable web sites offering gambling and pornography? • Using strong passwords? • Maintaining a quick response plan, with names and numbers of people to contact, in the event of a fraudulent wire transfer?

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Stainless Steels, Nickel Bases, Copper Bases, Carbon Steels, and Aluminum

50 McDermott Rd. North Haven, CT 06473 unitedwirecompany.com 800.840.9481 746-2+7 ;MRXIV


Spring World® 2012 Deemed a Success In spite of a lagging economy, exhibitors at Spring World® 2012 were pleased with attendance figures and the quality of show attendees. Some manufacturers reported having strong sales on equipment. Most of the equipment being shown on the exhibit floor had already been pre-sold and was being delivered directly from the show to customers. Attendee registration for spring and wire form manufacturers in 2012 exceeded 2010 totals by 16.2 percent. Highlights of Spring World® 2012 included the Spring World® Education Series offered at no charge to all attendees. The educational sessions were well attended with many sessions having “standing room only.” Plans are already in motion to expand educational opportunities at SpringWorld® 2014.

In addition to education, SMI leaders hosted attendees at the popular All Industry Reception on the opening night of the show. A new addition was an Oktoberfest – Beer Garden Reception sponsored by WAFIOS on the second day of the show. It was a rousing success, and WAFIOS has already signed up to sponsor Oktoberfest again in 2014. Evaluations from the 98 exhibiting companies indicate this year’s show was a successful one. Exhibitors reported strong sales leads and indicated that a lot of springmaking equipment was sold despite the mixed manufacturing economy. In evaluations they were happy with the quantity and quality of the attendees and contacts made at this year’s show. At the end of the show, over 25 exhibiting companies had

746-2+7 ;MRXIV ©iStockphoto.com/Ju-Lee


floor location. Space not reserved by March 1, 2013 already reserved their space for 2014 before leaving will be made available to new exhibitors. Additional the show. information about exhibiting at Spring World® 2014 The Chicago Association of Spring Manufacturers will be mailed to all current exhibitors and prospective (CASMI), sponsor of Spring World®, is currently accepting space reservations for 2014. The show exhibitors by the end of the year. will return to the Donald E. Stephens Convention Center on Wednesday, Thursday, and Friday, October 8 -10, By The Numbers 2014. Exhibitor setup is scheduled Spring World® 2012 Compared to 2010 for Monday and Tuesday, October 7 and 8. Preliminary floor plans and Attendance Spring Mfgs. / Wire Formers Others Total space applications/contracts can be & Exhibitors downloaded from the association website at: www.casmi-SpringWorld.org. 2012 2,686 67 2,753 Exhibitors can reserve their same 2010 2,237 131 2,368 space for 2014, or ask to improve their

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Brantford Aquatic Club coach Jocelyn Jay with John Monné at the Wayne Gretzky Sports Centre pool (photo courtesy of Brant News and is used with permission).

Meet Brantford’s World Champion Swimmer By Sean Allen, Brant News (GLWRU·V QRWH 7KLV DUWLFOH ZDV RULJLQDOO\ SXEOLVKHG E\ %UDQW 1HZV RQ -XQH DQG LV XVHG ZLWK SHUPLVVLRQ -RKQ 0RQQp LV WKH IRXQGHU DQG &(2 RI 60, PHPEHU 0DYHULFN 6SULQJ 0DNHUV /LPLWHG LQ %UDQWIRUG 2QWDULR

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Women in Manufacturing Summit participants included many from the spring industry, including (l-to-r): Mary Planeta Fitzgerald, Acme Wire Products Co., Inc., Mystic, Conn.; Meggin Kovich, Clips and Clamps Industries, Plymouth, Mich.; Raquel Chole, Dudek & Bock Spring Manufacturing, Chicago, Ill.; Claire Cook, Associated Spring, Milwaukee, Wisc. division; Carolynn Zidek, Astoria Wire and Metal Products, Bedford Park, Ill.; and Linda Froehlich, Ace Wire Spring & Form Co., Inc., McKees Rocks, Pa. (Photo courtesy of PMA and used with permission.)

Women in Manufacturing Summit Grows in Popularity

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How Can We Make Manufacturing Sexy? A Mindset of Passion and Purpose from the Production Floor to the Executive Suite by Karin Lindner Published in April 2012 by Karico Press, $24.50 Reviewed by Raquel Chole

Yes, the title of this book is provocative (and may by blocked by your Internet ďŹ lter); it’s a good tease. The story itself reads like a conversation with a motivational speaker addressing an audience of believers who need a pep talk on revitalizing manufacturing. Lindner delivers well on providing a guide to readers to make them aware of the excitement and passion of a career in manufacturing. In the preface, she suggests having a pen and paper handy to capture the questions and comments you will have as you read the book. Instead, I used the book itself as a sort of workbook, underlining, highlighting, and ďŹ lling the margins with notes, which worked well for revisiting sections. Lindner looks at a number of aspects of the current state of manufacturing as an industry and as a career option. She discusses a variety of topics in a highly opinionated but effective manner, touching on everything from workforce culture to changing mindsets to low cost country sourcing. Lindner is committed to bringing younger generations and women to see manufacturing as a viable career option. She champions diversity in the workplace, urging manufacturers to achieve a balance of men and women at all levels of the business. And, she targets diversifying

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at manager level and higher for urgent action, which has historically been challenging for us in the spring industry. Lindner presents a compelling argument for motivating manufacturers to expand their workforce in these directions. Another aspect of her book is directed towards inspiring the reader to kindle a spark in the current workforce that will motivate them to propel the business forward. Lindner exhorts the reader to energize and engage workers and to spur them to show initiative, responsibility and ownership. The author, clearly a passionate, positive thinker, seeks to extinguish the impact of the naysayers who make negative or derogatory comments that are nonproductive within the workplace. Key to this strategy is moving away from validating complainers and empowering and afďŹ rming the problem solvers. She insists that the reader asks hard questions of the organization: If you have passive, nonthinking, counterproductive employees, were they that way when they were hired? Or did they become that way after they started working for you? While Lindner understands that North America arrived at this manufacturing morass as a country, she feels it is individuals who will rescue industry. Much of the ink on the pages of this book is

devoted to encouraging the reader to get out of his or her comfort zone and to become a better leader, to be passionate about work, to have energy and to have the courage to change everything and anything within the company that needs improvement. The book is written in a casual, inspirational, ďŹ rst-person essay format, with a heavy dose of bold and italic typefaces. The format is a drawback because it delivers the message rather pedantically. The bolded texts obviously highlight the concepts Lindner feels passionate about; however, that attitude is adequately expressed through the language in the text so there is no need to emphasize in bold. Despite that issue, the book works well as a manual for addressing what ails manufacturing in the U.S. and Canada.


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The Service Center that never closes. www.admiralsteel.com See Our Entire Catalog Online For Full Product/Tech. Information.

HR/CR As Rolled – Annealed – Tempered 1020-1035-1050-1075-1095-5160-4130-6150 Sheet, Plate, Coil, Bar, Strip ™

ISO 9001 REGISTERED

4152 West 123rd Street • Alsip, Illinois 60803-1869 800-323-7055 • Fax: 708-388-9317

www.admiralsteel.com e-mail: sales@admiralsteel.com Admiral is a registered trademark of Admiral Steel LLC. Alsip, Illinois. Reg. No. 2430959. All rights reserved.

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We are excited to announce AmeriCoatTM music wire, a new product that greatly improves roundness, consistency, and the surface of the wire itself. This improved coating also makes the wire more resistant to material degradation, extending shelf-life and increasing overall product quality. Call Mount Joy Wire at 1-800-321-2305 with your specific application and let us show you how we can help! ... bring value and efficiency to the spring market.

Mount Joy, PA 17552 • Tel. 717-653-1461 • Toll Free 800-321-2305 • Fax 717-653-6144 Made in the USA

www.mjwire.com ISO 9000 registered company

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Oil Tempered MB Wire ... Flexibility Mount Joy Wire’s tempering process produces a fine-grained microstructure that promotes optimal performance and creates a superior product. With 193 wires running at all times and more than 40 different package options, we have the flexibility to meet your various specifications and package requirements. Call Mount Joy Wire at 1-800-321-2305 with your specific application and let us show you how we can help! ... bring value and efficiency to the spring market.

Mount Joy, PA 17552 • Tel. 717-653-1461 • Toll Free 800-321-2305 • Fax 717-653-6144 Made in the USA

www.mjwire.com ISO 9000 registered company

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WIRE Products Inventoried MB Spring Wire Hard Drawn Galvanized Oil Tempered Square Oil Tempered

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Music Wire Phosphate Coated Galvanized Tinned Cadmium Suzuki Phosphate Coatedt Stainless Wire Type 302/304 Spring Type 316 Spring 17-7 PH EPQ Forming Wire Nickel Coated Suzuki Nickel Coatedt

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Chrome Silicon Wire Commercial Quality

Size range stocked – 0.005" up to 0.625" Coils, Carriers, Spools, Reels, Cores

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Non-Ferrous Wire Phosphor Bronze Brass Beryllium Copper

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Specialty Wire T-302 Safety Lock Wire STRIP PRODUCTS (available only in California location) Stainless 301, 302/304 Tempered & Annealed 305 DDQ 316 Annealed 410 Annealed 430 Annealed A-286 Annealed 17-7 PH Condition C & Annealed Carbon C-1050 Spring Steel Annealed C-1075/C-1095 Spring Steel Annealed & Tempered Non-Ferrous Beryllium Copper Phosphor Bronze Brass

Partner with ISW for all your carbon, stainless and nonferrous wire requirements, and discover how our metals expertise and custom services can make a difference for you. Contact your ISW representative today!

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Apple iPad Winner from Spring World 2012 SMI gave away an Apple iPad during Spring World 2012. The lucky winner, Richard J. Masterson III, regional sales manager, Bekaert Corporation, is pictured with SMI executive director Lynne Carr.

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60, 0RXUQV 3DVVLQJ RI 0HPEHU It is with deep regret that Springs announces the passing of Darrel Lee Walters, 73, on September 10, 2012 at his home in Gastonia, N.C., while surrounded by his family. Walters was born March 16, 1939 in Independence, Missouri and attended Oak Park High School in Oak Park, Illinois. Eight months following his graduation he started a long and rewarding career with Precision Steel Warehouse, Inc. Spanning over 52 years, Walters holds the longest tenure in the company’s history. Starting his career in the Blue Room as an order ďŹ ller, he eventually became the vice president, general manager of the Charlotte Service Center and chief operating ofďŹ cer of the company. A gifted communicator and trusted leader, Walters built long lasting friendships with his PSW team, customers and suppliers alike. Also, he cherished his association

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with the Metals Service Center Institute, where he served for seven years as the director of the South Atlantic chapter and on the scholarship committee from 2008 to 2010, helping others learn the industry he mastered. Walters is survived by his best friend and beloved wife of almost 22 years, Patsy Smith-Walters; his three sons, Jeffrey (Carolyn) Walters, Michael (Ruth) Walters, James A. Smith III, and his daughter, Elizabeth Aimee Ennis (William Meckstroth); and numerous grandchildren, nieces and nephews. He is also survived by his mother-in-law Blanche Teague, his two brothers-inlaw, Michael (Rachel) Patterson and Buddy Thompson, his four sisters-inlaw, Barbara Ballard, Libby (Dennis) Benkovsky, Doris (Buddy) Smith, and Barbara (Brad) Thorson. He was preceded in death by his mother, Betty Davies (Paul) McHale;

father, Norman (Jean) Walters; his wife of eleven years, Carol Thompson Walters; brother David Francis (Joan) Walters and sister-in-law, Judy (Tom) Moore. Walters will be remembered for his bright smile, warm greeting and his dedicated church involvement. He believed that Gastonia was the best kept secret in the country and through his involvement was able to give something back to the community he so loved. His contributions include team leader for the Relay For Life, president of the Planters Ridge Homeowners Association, and participant of the Run for the Money. He was also a prior member of Raintree Country Club and a charter member of TPC Piper Glen, where he participated in multiple interclub competitions and coordinated the weekly mixer. Among his fond memories of the sport were his opportunities to play Pine Valley C.C. and his three holes-in-one. X

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2I[ 4VSHYGXW Spectral Systems Wire Payoff Machine Spectral Systems debuted a new series of mid-range wire payoff machines at Spring World 2012 in Rosemont, Ill. On display was the flagship P1750 high speed model. The P1000 series payoffs offer a lot to choose from. From the compact 230 lb. model to the 1750 lb. versions, these machines accommodate a wide range of wire packages. Buyers may mix and match those with a portfolio of dancer and drive train options. Some of the unique feature include compact modular design, single crank 10” height adjust, quick access body panels, quick change dancer arm with an index locking system and four single lock auxiliary arm positions for multi-loop accumulator configurations. Spectral Systems reports receiving high marks from industry leaders in quality and performance, and that its wide range of products can improve productivity. For more information, contact them at info@ spectral-systems.com, or 845-896-2200.

Baird Machinery Nilson Four Slide Baird Machinery Corp. is pleased to announce the new Nilson Model 1-FB Four Slide, built in the Thomaston, Conn. facility. New Nilson Style Four Slide Machines are being made in the 700L, 751, 2-F and 3-FB models. New US Baird Transfer Presses are being made in models 2-19, 3-25, 3L-25, 3L-37, 3L-45, 4-44,4-56, 5-51, 5-60, and 5L-51. Baird Machinery Corp. offers spare part support for all their machines.

Eclipse Magnetics Automag Compact Filter Eclipse Magnetics have extended their range in industrial fluid filtration systems with the launch of Automag Compact. The new development is a high intensity automated magnetic filter which improves efficiency on small- to medium-sized precision metal machining processes such as grinding, honing, milling or super-finishing. The unique innovation provides all the time-saving efficiencies of automated cleaning but with vastly reduced investment costs in comparison to other high performance automated filtration systems. The company reports that it is an affordable solution for OEM projects and can also be retro-fitted seamlessly into existing machining processes. Automag Compact has a patented high intensity magnetic circuit, which extracts potentially damaging ferrous particles down to sub-micron size, from industrial fluids such as lubricants and coolants. Payback is rapid with improved surface finish, reduced product rejects, increased

fluid lifespan, reduced downtime and extended tool life being just some of the many benefits. The automated cleaning function saves hours of maintenance time and ensures that production is not interrupted. A timed signal activates the cleaning process; the magnetic rods are withdrawn from the filter chambers and the ferrous contamination is purged to a tank or reclaim unit. The whole process takes approximately 10 seconds. Automag Compact can be supplied with an Eclipse “Skid” fluid recovery system to ensure that the cleaned fluid is returned straight to the process. The new product is the latest addition to the Eclipse range of high performance automated cleaning filters, now featuring the AMC, AM6 and AM12 units the range caters for flow rates from 200 to 900 liters. For further information, visit www. eclipsemagnetics.com or contact info@ eclipsemagnetics.com.

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New Sharpshooter Fluid Dispensing System from Techno-Sommer In some automated assembly or machine lubrication applications, it is difficult to get near the point that needs the fluid or lubricant. Possible problems: The fluid is extremely expensive and must be dispensed very carefully and precisely; a mist of lubricant may not be acceptable for the surroundings; moving the dispensing system in and out to the point of lubrication may be too expensive. The new Techno-Sommer Sharpshooter lubrication system addresses all of these challenges. The system works off standard shop air at up to 90 psi and can place a drop of lubricant at up to 1m away with pinpoint accuracy. A pressurized tank generates internal pressures up to 750 psi. When a pulse is generated, a fixed drop size is dispensed. Up to eight dispensing nozzles can be attached to one tank. The dispensing nozzles are available in four sizes, ranging from 5mm3 to 100mm3. An extension hose of up to 2m in length allows for the dispensing nozzle to be placed around corners and in very hard to reach spots. The Sharpshooter will work with most fluids that do not contain solid particles or adhesives, with a viscosity range of 10 - 150 centi-Stokes (mm2/sec). For more information visit http://www.techno-sommer. com/Fluiddispensing.htm, or call (516) 328-3970. X

SAVE THE DATE

TRADE SHOW April 16, 2013

For further information, call Cindy at 860-314-2101 or email c.scoville@centralctchambers.org www.NESMA-USA.com

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%HZIVXMWIV´W -RHI\ A & D Trading (440) 563-5227 . . . . . . . . . . . . . .52 Admiral Steel (800) 323-7055 . . . . . . . . . . . . . 54 Alloy Wire International (866) 482-5569 . . . . . . . . . . . . . .15 CASMI (630) 369-3466 . . . . . . . . . . . . . .22 Century Spring, Division of MW Industries (800) 237-5225 . . . . . . . . . . . . . 20 Diamond Wire Spring Co. (800) 424-0500 . . . . . . . . . . . . . 25 Dispense Works (815) 363-3524 . . . . . . . . . . . . . 29 Edge Factor www.edgefactor.com . . . . . . . . . 59 Elgiloy Specialty Metals (847) 695-1900 . . . . . . . . . . . . . 12 Exova (866) 263-9268 . . . . . . . . . . . . . 63 Forming Systems Inc. (877) 594-4300 . . inside front cover, back cover

Gibbs Wire & Steel Co. Inc. (800) 800-4422 . . inside back cover Gibraltar Corporation (847) 769-2099 . . . . . . . . . . . . . 21 Industrial Steel & Wire (800) 767-0408 . . . . . . . . . . . . . 60 InterWire Products Inc. (914) 273-6633 . . . . . . . . . . . . . . 1 JN Machinery (224) 699-9161 . . . . . . . . . . . . . .39 Kiswire (201) 461-8895 . . . . . . . . . . . . . . 6 Larson Systems (877) 780-2131 . . . . . . . . . . 27, 33 Link Engineering (734) 453-0800 . . . . . . . . . . . . . 11 Mapes Piano String Co. (423) 543-3195 . . . . . . . . . . . . . 37 Mount Joy Wire (800) 321-2305 . . . . . . . . . . .55, 57 NESMA (860) 314-2101 . . . . . . . . . . . . . .66 NIMSCO (563) 391-0400 . . . . . . . . . 51, 56

Proto Manufacturing (800) 965-8378 . . . . . . . . . . . . . 31 Radcliff Wire (860) 583-1305 . . . . . . . . . . . . . 35 RK Trading (847) 640-9371 . . . . . . . . . . . . . 18 Simplex Rapid (563) 391-0400 . . . . . . . . . . . . . 46 Spectral Systems (800) 393-4747 . . . . . . . . . . . . . 58 Spring Manufacturers Institute (630) 495-8588 . . . . . . . . . . . . . 64 Suzuki Garphyttan (574) 232-8800 . . . . . . . . . . . . . .13 Tool King (800) 338-1318 . . . . . . . . . . . . . . 9 Ulbrich Stainless Steels (203) 239-4481 . . . . . . . . . . . . . .16 United Wire Co. (800) 840-9481 . . . . . . . . . . . . . 41 Vulcan Spring & Manufacturing Co. (215) 721-1721 . . . . . . . . . . . . . 48 WAFIOS (203) 481-5555 . . . . . . . . . . . . . . .3 Zapp Precision Strip (203) 386-0038 . . . . . . . . . . . . . . 5

Join SMI at our next annual meeting! Ritz-Carlton Dove Mountain, Marana, Arizona, April 5–9, 2013.

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7RETWLSX :LOOLDP + 0DUFXP 0: ,QGXVWULHV ,QF Nickname: Bill Company name and city: MW Industries, Inc. (MWI), Rosemont, lll. Brief history of your company: With a 70-year tradition, the MW Industries, Inc. (MWI) family of companies is comprised of 14 divisions and is headquartered in Rosemont, Ill. We are the second largest manufacturer of springs and specialty fasteners in North America with more than 23,000 customers in over 35 countries. Job title: Chief Executive OfďŹ cer Birthplace: Phoenix, Ariz. Current home: Chicago and Denver. Family (spouse, children, pets, etc.): Wife, Christine, two adult children, daughter, Alison Christofferson, and son, Kyle Marcum. What I like most about being in the industry: The opportunity to be a value added partner to a tremendous array of industries and end users. Favorite food: Grilled anything.

A really great evening to me is: Dinner with Christine and friends.

The most difďŹ cult business decision I ever had to make was: Laying off staff.

Favorite books/author: “Titan: the Life of John D. Rockefeller,� by Ron Chernow; “Imperial Grunts,� by Robert Kaplan.

The one thing I can’t stand is: Wasted potential.

Role model: Roger Penske; Stephen Covey.

My most outstanding quality is: Loyalty.

I would like to be remembered in the spring industry for: Building MW to a bigger, more successful company.

Favorite song/musician: Mark Knoper; Chris Isaak; Keith Urban; Ray LaMontagne. Hobbies: Granddaughters (!), reading, occasional bad golf, and travel. Favorite places: San Juan Mountains of Colorado; Southeast Asia beaches. Best times of my life: Now. A good job with a great group of people.

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People who knew me in school thought I was: Overly opinionated. I knew I was an “adult� when: We became parents. If I weren’t working at MW Industries I would like to: Travel internationally with Christine.

But people will probably remember me for: Being the guy after the living legend, Dan Sebastian.




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