Senior Resource Guide San Antonio (Fall/Winter 2020)

FREE! Fall/Winter 2020

Our 109th Edition!

Your Ultimate Source for Active Aging Adults

LIVING WELL RECIPES, TIPS + MORE

SUPPORT

FOR CAREGIVERS AND VETERANS

Greater San Antonio Edition

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SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

1

Color Coded Sections DAILY CARE ASSISTANCE

adult day care centers, nursing services, home health services, non-medical services, VA information

TREATMENT & PREVENTION

medical supplies & equipment, medication assistance, pharmacies, nutrition, hearing, vision, dental, physicians, mental health, plastic surgeons, hospitals, rehabilitation facilities, cancer treatment facilities, medical clinics

HOUSING

independent/retirement, assisted living, skilled nursing, personal care homes, continuing care, licensed Alzheimer’s, lawn services, remodelers, CSHP/SRES Realtors, home repairs, furniture, security systems, builders

FINAL PLANNING

hospice, funeral services, monuments, cremation services

RELAX & RESTORE

massage therapy, books, travel, dining, professional services, pets

LEGAL & FINANCIAL

financial planners, elder law attorneys, reverse mortgage specialists, financial institutions

TRANSPORTATION

free, low cost, medical & non-medical, medical-aircraft

2

SRGTEXAS.COM

How to use the Senior Resource Guide

1 2 3

Start with the Table of Contents to locate the business, product or service you are looking for. Examples of businesses, products and services included in each section are shown on the adjacent page.

Sections in the Table of Contents are Color Coded to match the page tabs throughout the publication.

Go directly to the Section or Page Number

Special Features Informative Articles

for Look these ! icons

Tips and Tidbits Brain Games Recipes Local, State and Federal Resource Listings Page for Taking Notes Advertisers Index with Phone Numbers SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

3

contents FALL/WINTER 2020

GENERAL INFORMATION How to use the Senior Resource Guide. . . . . . . 2-3 Where We Cover . . . . . . . . . . . . . . . . . . . . . 8 Publisher’s Page – Contacting the Senior Resource Guide. . . . . . . . 9 Advertisers Index . . . . . . . . . . . . . . . . . . 127

DAILY CARE ASSISTANCE

10

What Level of Care is Right for You? . . . . . . . . 12 Home Care vs Home Health Care. . . . . . . . . . 14 Planning for Care. . . . . . . . . . . . . . . . . . . . . 16 Navigating Family Conflicts While Caring for Aging Parents . . . . . . . . . . . 17 Need Long-Term Care?. . . . . . . . . . . . . . . . . 18 Help for Caregivers . . . . . . . . . . . . . . . . . 20-24 Adult Day Centers . . . . . . . . . . . . . . . . . . 26-27 Support Groups. . . . . . . . . . . . . . . . . . . . . . 28

TREATMENT & PREVENTION

30

BlueCross BlueShield of Texas. . . . . 30, Back Cover Medical Equipment Assistance . . . . . . . . . . . . 32 Medication & Medical Services . . . . . . . . . 34-35

Hearing 36 Hearing & Deaf Services. . . . . . . . . . . . . . 36-37

Vision 40 Vision Services. . . . . . . . . . . . . . . . . . . . . 40-41

Dental 42 Dental Services . . . . . . . . . . . . . . . . . . . . . . 42 4

SRGTEXAS.COM

What Level of Care is Right for You explains different care options as we age. Find them on page 12.

Doctors 44 House Call/Telemedicine Providers. . . . . . . . . 44 Tips on How to Talk to Your Doc. . . . . . . . . . . 45

Medical Centers & Rehabilitation 46 Medical Centers & Clinics. . . . . . . . . . . . . 46-47 20 Questions to Ask provides a quick list of important things to ask when searching for senior housing.

Find them on pages 68 and 86.

HOUSING

20 Questions to Ask – Hospital Discharge . . . . 48 Choosing the Right Location for Rehab. . . . . . . 49

Mental Health 50 What Type of Mental Health Professional is the Right Fit?. . . . . . . . . . . . . . . . . . . . . . . 50

52

Mutual of Omaha Reverse Mortgage. . . . . . 1, 52 Types of Residential Care for Seniors. . . . . . 54-55

Products & Services 56 Home & Housing Assistance. . . . . . . . . . . . 58-60

Independent & Retirement 62 Franklin Park Senior Living. . . . . . Inside Front Cover, 32A, 63, 73, 83 Independent & Retirement Communities. . . . . 66-67

Assisted Living 68 20 Questions to Ask – Assisted Living. . . . . . . . 68 Aventine Senior Living . . . . . . . . . . . . . 32B, 69 Signs It Might Be Time for Assisted Living . . . . . 70 Assisted Living Communities. . . . . . . . . . . . 74-79

Memory Care 80 Tips for Effective Alzheimer’s Communication. . . 80

Our FREE Caregiver Toolkit can help simplify the care process.

See page 128.

Memory Care Communities. . . . . . . . . . . . . . 84

Skilled Nursing/Rehab 86 20 Questions to Ask – Skilled Nursing. . . . . . . 86 Ombudsmen Are Here to Help. . . . . . . . . . . . 87 Skilled Nursing/Rehab Facilities. . . . . . . . . 88-91 SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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contents FALL/WINTER 2020

FINAL PLANNING 92 OpusCare of Texas . . . . . . . . 92, Inside Back Cover Final Planning Resources. . . . . . . . . . . . . . . . 94-98 Hospices . . . . . . . . . . . . . . . . . . . . . . . . 100-101

RELAX & RESTORE. . . . . . . . . . 102 Volunteering . . . . . . . . . . . . . . . . . . . . . . 104-105 Senior Centers. . . . . . . . . . . . . . . . . . . . . . . . . 106

LEGAL & FINANCIAL 108 Five Must-Have Legal Documents. . . . . . . . . . . . 110

Learn all you need to know about obtaining a disabled license plate or placard for your vehicle.

See page 120.

Legal & Financial Assistance . . . . . . . . . . . 112-113 Aging & Disabilities Resource Center. . . . . . . 114 Understanding Medicare: Parts, Plans and Meeting Your Needs. . . . . . . . . . . . . . . . . 116

TRANSPORTATION 120 Obtaining a Disabled or Elderly Placard/Plate. . . 120 Transportation Services. . . . . . . . . . . . . . . . . . . 122 Over 65 Driving . . . . . . . . . . . . . . . . . . . 124-125

SPECIAL FEATURES Page for Taking Notes . . . . . . . . . . . . . . . 7 Recipes. . . . . . . . . . . . . . . . . . . . . 51, 82

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For Veterans Veteran’s resources are located throughout each section. Look for the gray box.

Notes

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

7

Where We Cover Menard

San Saba

Voca

Camp San Saba

Harker Heights

71

87

29

Menard

Mason Mason

Burnet

29

Llano

377

Telegraph

Gillespie

290

rings

41

Kerr

10

16

Kendall

27

Real

83

Garden Ridge

Helotes 16

Uvalde

Comal

Bandera

Frio R.

55

Boerne

Bandera

Leon Valley

Medina

127

Bexar

21

21

Seguin

Guadalupe 123

Wilson

Me

a din

Floresville

72

239

Goliad

16

McMullen

85 97

Cotulla

Dimmit

Dewitt

80

Karnes City Karnes

Jourdanton

97

72

La Salle

72

181

Tilden

37

George West

Beeville 202 Bee

If you need copies of the Senior Resource Guide for your organization, 16 receiveL.them Corpus FREE Christi of charge.

83 business, church or event, contact us to

SaGol n An

18

Refugio

Live Oak

35

281.277.2333 | distribution@srgserv.com Specify edition and quantity.

8

183

87

Atascosa 85

Gonza

80

Stockdale

R.

Frio

304

Gonzales Hochheim

97

Pearsall

95

Ba

71

35

Falls City

57

Springs

Austin

97

173

16

Crystal City

Travis

Lockhart Martindale Caldwell New Braunfels Luling

Converse

173

Zavala

Round Roc 95

71

Schertz

Live Oak

Taylor

San Antonio

Hondo

Uvalde

Williamson

San Marcos

281

95

29

Hays Buda Wimberley Kyle

87

Kerrville

Leakey

JohnsonBlanco City Blanco Dripping Springs

Fredericksburg

Mountain Home 41

16

Holl

Georgetown Marble Falls Cedar Park

71

Junction Kimble

Li

Burnet

L. Buchanan Llano

29

Belton

SRGTEXAS.COM

Sinton 359

TM

From the Publisher

PU BLI S H E R & E DI T OR -I N-CH I E F Karyn Dean S R G CALE NDAR S UB M I S S I ONS srgcalendar@SRGserv.com

W

hile caregiving for my grandmother, I realized that I was not alone in the quest for information and resources— thus was born the Senior Resource Guide.

Having been an eldercare advocate for over 25 years, it was a dream come true to start SRG with my husband C ora Hobbs 1915–2006 and then have our children join us. As a family-owned and operated business, we are committed to assisting those on their quest for active aging, which for many includes caregiving.

CONT R I B UT OR S Franklin Park, Mark Carlson, MD, Mayo Clinic, Sharon Wagner, The American Elder Care Research Organization, Texas Health and Human Services ART DIRECTION/GRAPHIC PRODUCTION Erin Suwwan, Jaclyn Threadgill LuckyYou! Creative Tom Kircher S ALE S Alex Dean – Director of Business Development RJ Gibbs – Senior Account Manager Tiffanie Gupton – Account Manager Otto Muñiz – Account Manager M AR KE T I NG Jennifer Dean Stavert – Director of Marketing Winona Vo – Senior Marketing Executive Danielle Alford – Marketing Executive DI S T R I B UT I ON Brian Stavert – Manager Myles Moore – Senior Distribution Executive CH I E F E XE CUT I V E OF F I CE R Terry Dean P R E S I DE NT Karyn Dean Senior Resource Guide is published semi-annually for the greater Houston, Austin & San Antonio markets by:

Here’s to your quest!

SRG Services, Inc. 77 Sugar Creek Center Boulevard, Suite 600 Sugar Land, Texas 77478

kdean@SRGserv.com

281–277–2333

Disclaimer of Endorsement: Reference herein to any specific products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the Senior Resource Guide.® The views and opinions of authors herein do not necessarily state or reflect those of Senior Resource Guide® and shall not be used for advertising or product endorsement purposes.

SRGTEXAS.com San Antonio Edition: Fall/Winter 2020 ©2020

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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DAILY CARE ASSISTANCE

Home & Away...

Help is on the way!

W/P

FR GIFEE T

URC

HAS

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Fall Button™ is not intended to replace a caregiver for users dealing with serious health issues. Current GPS location may not always be available in every situation. MobileHelp is a registered trademark and Fall Button is a trademark of MobileHelp. Patented technology. MobileHelp is an FDA registered company.

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SRGTEXAS.COM

e r a e c c y l n i a a t d ssis a nursing services • non-medical services support groups • adult day care centers home health services

11

DAILY CARE ASSISTANCE

What Level of Care is Right for You? Independent Living Housing for those not in need of additional assistance, such as 55+ apartments or independent/retirement communities.

Continuing Care Retirement Community (*Skilled Nursing only) Housing whereby a senior can age in place. Beginning with independent living, moving to assisted living and finally skilled nursing as needed. All are typically located together on one campus.

Assisted Living Independent living with help provided for activities of daily living.

Personal Care Home Assisted living in a home-like setting and typically has fewer residents.

Skilled Nursing/Rehab* Licensed and equipped to provide residents with healthcare that meets the needs of more involved medical problems.

Alzheimer’s/Dementia Assistance Provides special programs and assistance for those with memory loss.

Some may provide special security measures.

Home Care/Home Health (*Home Health only) Non-medical (home care) or skilled medical care (home health) that allows seniors to remain in their place of residence.

Senior Day Care Program Services typically include meals and activities that provide social interaction. Some centers may accommodate special needs such as Alzheimer’s.

Hospice Care* End of life care for the terminally ill, usually via visits in the home or facility of residence. * Typically accepts Medicare

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MEALS ON WHEELS: Weekday home-delivered meals for seniors who have difficulty leaving their homes and preparing their own meals. Delivery is Monday – Friday around the noon hour.

AniMeAls: Monthly home-delivered pet food for the cats and

dogs who provide companionship for seniors receiving Meals on Wheels.

DAILY CARE ASSISTANCE

DELIVERING MORE THAN A MEAL

FRIENDLY VISITOR: Weekly visits from volunteers for a friendly chat and to provide minor assistance.

All services are provided at no cost to the recipient, donations are appreciated.

Facebook “f ” Logo

Nourishment + Independence + Caring

CMYK / .ai

Facebook “f ” Logo

CMYK / .ai

mowsatx.org 210.735.5115

LOVE AND SUPPORT FLOURISH HERE

GRACE PLACE ALZHEIMER’S ACTIVITY CENTERS

As San Antonio’s only non-profit dementia-specific adult day activity center we offer seniors weekday care in 2 San Antonio locations.

Nacogdoches: 13420 Nacogdoches Rd. (at Higgins) Babcock: 4306 NW Loop 410 (at Babcock) For both locations, call 210-735-5115.

Nourishment + Independence + Caring

Learn more at graceplacesa.org

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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DAILY CARE ASSISTANCE

Home Care vs Home Health Care How can I determine if home care is necessary?

When self-care at home becomes difficult and/or family caregivers are not available to assist, home care may be the answer. Home care often relieves family members of basic caregiving functions and makes it possible to spend quality time, rather than the functional caregiving time.

Home care is often easier and faster than moving to an institutional care setting and allows the senior to stay at home in familiar surroundings.

What is home health care?

When the need is for more than home and personal care, a home health care agency may be required. Home health care provides skilled medical services (such as administration and adjustment of medication levels, monitoring and dressing of wounds, etc.) in the home by trained medical personnel. Home health care is always ordered and supervised by a physician.

What is home care?

Simply put, home care is non-medical, personal assistance provided in the home. Home care may include help with bathing, dressing, and personal hygiene. It may include a wide range of services: taking and recording vital signs, assistance in the bathroom, light housekeeping, meal preparation, companionship, grocery shopping and pharmacy errands, home safety supervision, medication reminders, bill-paying, laundry and transportation.

Will my insurance cover the costs?

Medicare, Medicaid, and private insurances are sources of payment for receiving home and home health care. Home Healthcare services are typically medically necessary. They are paid for by Medicare or other health insurance, and have been ordered by a physician. Private duty home care services are typically paid for privately, or using long-term care insurance, reverse mortgage proceeds, or Veterans aid and attendance pension benefits, or some combination of any of these programs.

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DAILY CARE ASSISTANCE

You’re not alone.

Navigate the challenges of an aging loved one with the right tools.

Access the Essential Caregiver Toolkit:

srgtexas.com/getcaregivertoolkit

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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DAILY CARE ASSISTANCE

Planning for Care With more Americans living well beyond their 70s, more adult children are now left in a position where they find themselves caring for aging parents. For many, providing help for aging parents can be financially, logistically and emotionally challenging which is why addressing longterm care needs before a major life event occurs can help alleviate some of the stress. Here are three steps to creating a care plan: 1. Conduct a Needs Assessment Put a list together of topics to discuss with your parents. Communicate your concerns and include your parents in what they foresee will be their needs.

If they are unwilling to discuss something you feel is important, agree to a time in the future when they would be willing to readdress.

• Family Support – who is available to provide support/care as needed • Home Safety – are there safety concerns to be addressed • Medical/Cognitive – are medical and cognitive health needs being addressed • Mobility – what assistance with transportation is needed • Legal Documents & Finances – plans for paying for long-term care and ensuring all legal documents are addressed • Housing – age at home or move to a senior community • Socialization – this is a key component to healthy aging 2. Research Eldercare Providers and Resources Their current as well as future needs will dictate the types of services and resources you need to look for. Explore available aging options on srgtexas.com.

3. Create a Care Plan Put a plan together that everyone agrees will meet both current as well as future needs. See an example of a Care Plan in the Caregiver Toolkit.

Remember: • Support comes in many shapes • Open the lines of communication before a crisis happens • Understand their financial situation without judgment • It’s not all about you For more caregiver tools, visit srgtexas.com/getcaregivertoolkit

16

SRGTEXAS.COM

Providing care for aging parents can be an emotional and challenging experience. When siblings, spouses or other family members get involved, it can become even more complicated. As conversations escalate over how to best care for your parents, it’s essential to remind yourself, no matter what, each of you has their best interests at heart.

DAILY CARE ASSISTANCE

Navigating Family Conflicts While Caring for Aging Parents

Call a Family Meeting A family meeting is one of the most effective ways for multiple family members to communicate. Proactive discussion can be beneficial as the family has ample time to research and come to a decision everyone is comfortable with. The point of the gathering is to outline various care options and define each family member’s specific role and responsibility.

Bring in a Third Party When an agreement as a family seems difficult, consider hiring a professional counselor or family therapist who specializes in these situations. It can also mitigate strain or tension among siblings.

Reexamine Family Roles Labels placed on you when you were children, such as “troublemaker, bossy or caring,” can last through to adulthood and can become especially problematic when discussing care for your aging parents. Adult children need to set aside any childhood roles and labels they may have been given and come together to help the family unit.

Put Your Parents’ Needs Before Your Own When navigating care options for your parents, it’s essential to separate your parents’ needs from your own. Set aside sibling differences and come together as a cohesive family unit to do what’s best for your parents.

Ultimately, by ensuring your parents are safe, happy and properly taken care of, this can ease tension among family members.

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17

DAILY CARE ASSISTANCE

Need Long-Term Care?

Courtesy

of

Texas Health

and

Human Services

Most of us don’t like to think about long-term care but there’s a good chance that, sooner or later, we’ll need it. According to a study by the U.S. Department of Health and Human Services, more than 70% of Americans over the age of 65 will need long-term care services at some point in their lives.

If you or someone you care about needs long-term care, Texas Health and Human Services can help. The agency offers a wealth of information to connect you to resources, healthcare providers and services that help you live healthier.

VISIT the website at hhs.texas.gov. In the menu bar at the top of the website, click on “Services” to find information on services for people with medical or physical disabilities, intellectual or developmental disabilities, for older adults, and for caregivers who need a break from their duties.

CALL 1-855-937-2372 for information. Although you may not qualify for services, HHS can still steer you in the right direction.

The 28 area agencies on aging offer help to Texans age 60 and older, their family members and caregivers to locate and access local services, including benefits counseling, legal assistance, care coordination, caregiver support services, in-home support and the ombudsman program.

DIAL 2-1-1 Texas, a program operated by the Texas Health and Human Services Commission, connects Texans with the services they need. Accurate, well-organized and easy-to-find information from more than 60,000 state and local health and human services programs is available by phone and online. For more information, dial 2-1-1 or visit 211texas.org.

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Kofi Annan

DAILY CARE ASSISTANCE

“The world is not ours to keep. We hold it in trust for future generations.”

CREATE A LASTING LEGACY WITH US EVERY MAN, WOMAN, AND CHILD DESERVES AN OPPORTUNITY FOR A GOOD LIFE. By making a gift to United Way’s Endowment and Legacy Fund, you can honor a loved one, perpetuate your family name long beyond your lifetime, and ensure the programs and services to children, individuals and families continue into the future.

The enduring nature of your vision and generosity will continue to serve San Antonio and Bexar County for many years to come.

United Way of San Antonio and Bexar County

700 S. Alamo St. | San Antonio, Texas 78205 | 210.352.7000 www.unitedwaysatx.org

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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DAILY CARE ASSISTANCE

Help for Caregivers ANIMAL RESCUE/PET ADOPTION Animal Care Services 210–207–4738 sanantonio.gov/AnimalCare

ARCH National Respite Network and Resource Center 703–256–2084 archrespite.org Assisted Living Research Institute 855–221–9611 assistedliving.org

Animal Defense League of Texas 210–655–1481 adltexas.org Canyon Lake Animal Shelter Society 830–899–2527 canyonlakeanimalshelter.com Humane Society of the New Braunfels Area 830–629–5287 hsnba.org San Antonio Human Society 210–226–7461 sahumane.org

Bexar Area Agency on Aging 210–477–3275 aacog.com/108/Bexar-Area-Agency-on-Aging Care Connection Aging & Disability Resource Center 855–937–2372 careconnection.org Caregiver Action Network 202–454–3970 caregiveraction.org Caregiver Resource Network

CAREGIVER INFORMATION, 888–456–5664 RESEARCH, EDUCATION, caregiverresource.net SERVICES AND ADVOCACY Caregiver SOS 866–390–6491 caregiversos.org

AARP 888–687–2277 aarp.org

Family Caregiver Alliance 800–445–8106 caregiver.org

AgingCare 239–594–3222 agingcare.com

HelpGuide helpguide.org

Alamo Area Agency on Aging 210–477–3275 alamoaging.org

LeadingAge 202–783–2242 leadingage.org

Alzheimer’s Association 800–272–3900 alz.org/care American Bar Association Commission on Law and Aging 202–662–8690 americanbar.org/groups/law_aging

20

National Alliance for Caregiving 202–918–1013 caregiving.org

SRGTEXAS.COM

National Caregivers Library 804–327–1111 caregiverslibrary.org

CAREGIVER TRAINING

Today’s Caregiver 800–829–2734 caregiver.com

Bexar Area Agency on Aging 210–477–3275 aacog.com/108/Bexar-Area-Agency-on-Aging

For Veterans Hill Country Veterans’ Services 830–426–4362 (Bandera) 830–792–7511 (Kerr) 830–426–4362 (Medina) 325–247–5895 (Gillespie)

Caregiverlist 312–669–8821 caregiverlist.com

Kerr County Veterans Service Office 830–792–2203

Texas Veterans Commission 800–252–8387 tvc.texas.gov TexVet 512–341–4924 texvet.org The Mission Continues 314–588–8805 missioncontinues.org Warrior Care warriorcare.dodlive.mil

Alzheimer’s Association 800–272–3900 alz.org American Red Cross 800–733–2767 redcross.org

USA.gov 844–872–4681 usa.gov

Texas State Veterans Homes 800–252–8387 vlb.texas.gov/veterans-homes

DAILY CARE ASSISTANCE

Texas Health and Human Services 512–424–6500 hhs.texas.gov

Alamo Area Agency on Aging 210–477–3275 alamoaging.org

DISABILITIES SERVICES & INFORMATION BLVD.com 877–833–2480 blvd.com Disability Rights Texas 800–252–9108 disabilityrightstx.org Disability Services of the Southwest 210–798–0123 dsswtx.org Texas Health and Human Services 855–937–2372 hhs.texas.gov (Keyword: disability) Texas Workforce Commission – Vocational Rehabilitation Services 800–628–5115 twc.texas.gov The Arc of San Antonio 210–490–4300 | 210–682–4200 arc–sa.org U.S. Department of Labor Disability programs and services nationwide. disability.gov

Continued SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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DAILY CARE ASSISTANCE

Help for Caregivers ELDER ABUSE

For Veterans

Catholic Charities Archdiocese of San Antonio, Inc. 210–226–6178 ccaosa.org/senior-services

South Texas Veterans Health Care System 210–949–3994

Complaint & Incident Intake In nursing homes, assisted living facilities, day activity and health services.

800–458–9858 HHS Provider Investigations Provides resident advocacy in state supported living center.

800–252–5400 apps.hhs.texas.gov/sslcombudsman Nursing Home Abuse Guide 855–973–1052 nursinghomeabuseguide.com

Veterans Crisis Line 800–273–8255 veteranscrisisline.net

MEAL ASSISTANCE Food Pantries To find the nearest Food Pantry 2–1–1 211texas.org Catholic Charities Archdiocese of San Antonio, Inc. 210–222–1294 Ella Austin Community Center 210–224–2351

Texas Abuse Hotline 800–252–5400

G.R.A.S.P. Emergency Assistance Office 210–658–6351

Texas Adult Protective Services 512–438–4800 dfps.state.tx.us

Hill Country Daily Bread Ministries 830–755–5200

Texas Advocates for Nursing Home Residents 888–826–4748 tanhr.org Texas Health and Human Services – Aging 855–937–2372 hhs.texas.gov/services/aging

HELP LINES Caregivers Support Line 855–260–3274 United Way 2–1–1

22

Hill Country Family Services – Kendall County 830–249–8643 House of Neighborly Service – Emergency Food Pantry 210–434–2301 Inner City Development 210–224–7239 Jefferson Outreach 210–734–5016 Kerr County Area Christian Assistance Ministry 830–257–4222

SRGTEXAS.COM

SA Hope Center 210–732–3776 sahopecenter.org

South Texas Resource & Assistance Center 830–393–7888

Meals on Wheels/Vouchers/ Meal Programs

The Agape Ministry 210–590–6655

Alamo Area Agency on Aging 210–477–3275

Emergency Food

Bexar Area Agency on Aging 210–477–3275

Ella Austin Community Center 210–224–2351 G.R.A.S.P. Emergency Assistance Office 210–658–6351 Madonna Center, Inc. 210–432–2374

Claude W. Black Community Center 210–207–5233 Family Service 210–299–2400 Guadalupe Community Center 210–226–6178

Presa Community Center 210–532–5295

Haven for Hope 210–220–2100

Texas Diaper Bank 210–731–8118

Meals on Wheels San Antonio 210–735–5115

Groceries Antioch Missionary Baptist Church 210–225–2452 antiochsat.org Ascension DePaul Services 210–334–2300 adssa.org

Metropolitan Community Church 210–472–3597 San Antonio Catholic Worker 210–224–7736 Senior Nutrition Program 210–207–7172

Blessed Angels Community Center (BACC) 210–284–4391 blessedangelscc.org Catholic Charities Archdiocese of San Antonio, Inc. 210–222–1294 ccaosa.org Christian Assistance Ministry 210–223–4099 christianassistanceministry.org

DAILY CARE ASSISTANCE

San Antonio Food Bank Project HOPE (seniors only) 210–337–3663

SNAP/Food Stamps (HHSC) 888–834–7406 Society of St. Vincent de Paul Southwest Texas Council 210–225–7837 S.O.S. Food Bank 830–629–3663 St. Henry Catholic Church 210–225–6877

Little Church of La Villita 910 N. Flores 210–352–2028

Continued SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

23

DAILY CARE ASSISTANCE

Help for Caregivers Texas RioGrande Legal Aid – food stamps 210–212–3700 trla.org/sanantonio Travis Park Church 210–226–8341

SENIOR ADVOCACY AAA of Alamo 210–362–5209 | 800–252–2412 AAA of Bexar County 210–362–5218 | 866–231–4922

SENIOR FRAUD Attorney General of Texas 800–252–8011 texasattorneygeneral.gov Medicare Fraud Hotline Inspector General 800–447–8477 Texas State Securities Board 512–305–8301 ssb.texas.gov

Texas Advocates for Nursing Home Residents (TANHR) 888–826–4748 For Veterans Texas Veterans Commission tvc.texas.gov U.S. Army Wounded Warrior Program (AW2) 877–393–9058 Wounded Warrior Project (WWP) 877–832–6997 woundedwarriorproject.org

24

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DAILY CARE ASSISTANCE

Programs. Policies. Progress.

Since 1946

Are you a veteran with a disability seeking benefits from the Department of Veterans Affairs?

You and your family member can get assistance with filing VA benefits claims and other services from Paralyzed Veterans of America – free of charge.

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

25

DAILY CARE ASSISTANCE

Adult Day Centers Adult Day Centers are designed to provide care and companionship for adults who need assistance or supervision during the day outside of the home.

Programs offer relief to family members and caregivers, allowing them to go to work, handle personal business, or just relax while knowing their loved one is well cared for and safe.

Elder House 123 Ascot 78224 210–927–6883

DEVINE Sterling Adult Day Care 603 E Hondo Ave 78016 830–665–5506

HONDO

Exclusive Adult Day Care 813 Bandera Rd Ste 2 78228 210–432–2667

La Estrella at Hondo 2515 19th St 78861 830–426–8984

Grace Place – Babcock 4306 NW Loop 410 78229 210–735–2589

NEW BRAUNFELS

Grace Place – Downtown 504 Avenue E 78215 210–271–9396

Close To Home Adult Day Care 1308 W San Antonio St 78130 830–629–2332

Grace Place – Nacogdoches 13420 Nacogdoches Rd 78217 210–599–7405

My Friends Haus 790 Landa St 78130 830–626–8611

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SAN ANTONIO

Heavenly Hands Adult Day Center 8001 Midcrown Dr Ste 104 & 106 78218 210–337–3640

ACTS – Adult Day & Activity Center 328 West Mayfield Blvd 78221 210–932–2287

Heavenly Hearts Adult Daycare, LLC 2034 Austin Hwy 78218 210–338–8347

Agape Adult Day Care, Inc 1414 Fredericksburg Rd 78201 210–733–1139

Kirby Adult Day Care, Inc 5135 Old Seguin Rd Ste B 78219 210–310–1602

Alamocare Adult Activity Daycare 1300 West Ave 78201 210–435–7800

La Estrella 2301 San Fernando St 78207 210–436–0533

Careplex Adult Day Care Center, Inc 7519 Marbach Rd Ste 106 78227 210–675–3255

La Estrella South Flores, LLC 6315 S Flores St 78214 210–932–4991

Casa De Amistad Adult Day Care 1933 Fredricksberg Rd 101 78201 210–737–6955

Living Days Adult Day Care Center, Inc 2603 W Southcross Blvd 78211 210–977–9178

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Sterling Adult Day Care 4252 Thousand Oaks 78217 210–656–4772

Milagro Discovery 6810 Bandera Rd Ste 1 78238 210–815–1385

Sterling Adult Day Care 543 Pinn Rd 78227 210–670–1105

Mission Road Developmental Center 8706 Mission Rd 78214 210–924–9265

Texcare Adult Day Services, Inc 1915 La Manda Blvd 78201 210–541–8111

Mother Earth Adult Daycare Center 8464 Barron Rd 78240 210–691–1778

The Center for Healthcare Services 227 West Drexel Blvd 78210 210–261–1000

Mundo De Amor Adult Day Care, LLC 4606 E Southcross Blvd 78222 210–648–0238

TLC Adult Day Care Centers, Inc 3662 Culebra Rd 78228 210–438–1060

New Dawn Adult Day Care 10300 Heritage Ste 101 78216 210–341–1012

V.I.P. Activity Center 1925 Rigsby Bldg A/B 78210 210–333–5151

Our Place Adult Day Care Center 3455 Martin Luther King Dr 78220 210–223–3141

Windcrest Mcdaniel Adult Day Service 6292 Montgomery Dr 78239 210–590–6840

Primrose Lane Adult Day Care 6812 Bandera Rd, Ste 124 78238 210–647–8300

SCHERTZ

Seniors 2000 Callaghan Center 4396 Callaghan Rd 78228 210–435–1800 Seniors 2000 Southcross Center 2368 E Southcross 78223 210–531–9500

DAILY CARE ASSISTANCE

Memory & Wellness Senior Center, LLC 8802 Broadway St 78217 210–822–2919

First Street Assisted Living & Adult Day Care 312 First St 78154 210–364–5864

SEGUIN Adult Day Care Centers of America, Inc 501 N Camp St 78155 830–372–3600

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DAILY CARE ASSISTANCE

Support Groups If you’re facing a stressful life change, you don’t have to tackle it alone. Consider a support group which provides an opportunity for people to share personal experiences, coping strategies, and firsthand information about diseases or treatments.

Find additional support groups covering a range of topics on srgtexas.com.

ALZHEIMER’S/DEMENTIA/ MEMORY CARE Alzheimer’s Association – San Antonio 210–822–6449 alz.org/sanantonio Grace Place Alzheimer’s Center 210–735–5115 mowsatx.org/grace-place Support Group for Caregivers and Individuals Living with a Lewy Body Dementia Diagnosis biggsinstitute.org CANCER American Cancer Society 210–614–4212 cancer.org Mays Cancer Center 210–450–1000 uthscsa.edu/patient-care/cancer-center CAREGIVER Alamo Area Council of Governments 210–362–5200 aacog.com Methodist Children’s Home Family Outreach & Grandparents Program mch.org WellMed Charitable Foundation Caregiver Support wellmedcharitablefoundation.org CHRONIC CONDITIONS ALS Association Texas Chapter 877–714–0988 alstexas.org American Diabetes Association 210–829–1765 diabetes.org

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American Heart Association 512–338–2401 heart.org American Parkinson’s Disease Association 210–589–3416 apdaparkinson.org Arthritis Foundation 800–442–6653 arthritis.org National Multiple Sclerosis Society – Texas Chapter 713–526–8967 nationalmssociety.org/chapters/txh MENTAL HEALTH National Alliance for Mental Health – San Antonio 800–950–6264 nami-sat.org REHAB & RECOVERY Brain Injury Support Groups hhs.texas.gov PATE Rehabilitation – Brain Injuries 210–614–4212 paterehab.com VETERANS South Texas Veterans Health Care System southtexas.va.gov VA Caregiver Support caregiver.va.gov Veteran’s Support Groups bexar.tx.networkofcare.org

SRGTEXAS.COM

Give 10 Minutes.

Change the Future of Arthritis.

DAILY CARE ASSISTANCE

Live Yes! INSIGHTS

By taking part in the LIVE YES! INSIGHTS assessment, you’ll be among those changing lives today and changing the future of arthritis, for yourself and for 54 million others. And all it takes is just 10 minutes SM

Don’t miss out.

Go to arthritis.org/INSIGHTS Continue the Conversation!

Go to our private Live Yes! online community LiveYes.arthritis.org

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

29

TREATMENT & PREVENTION

Learning the ABCDs of Medicare can be confusing. We can help.

Questions about Medicare Insurance Plans?

Get answers at a free Blue Cross and Blue Shield of Texas educational seminar. Virtual and in person sessions are available.

Reserve a spot:

By Phone: Call toll-free 1-866-427-7497, For accommodations of persons with special needs at meetings, call 1-866-427-7497 (TTY 711).

Online: bcbstx.com/medicare/seminars These events are only for educational purposes and no plan-specific benefits or details will be shared.

Blue Cross Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association Y0096_TBSRGAD20_C 30

753378.0520 SRGTEXAS.COM

t n e n m o i t t a n e e r t rev p & medical supplies & equipment • hospitals pharmacies • nutrition • hearing • vision • dental physicians • mental health • plastic surgeons medication assistance • rehabilitation facilities cancer treatment & medical clinics

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TREATMENT & PREVENTION

Medical Equipment Assistance BLVD.com Online resource directory for finding wheelchair lifestyle products.

877–833–2480 blvd.com Home Health Closet at Rainbow Senior Center Provides access for all members in the community to used and new durable medical equipment.

All equipment is loaned out at no charge and regardless of age or income.

830–249–2114

DONATIONS

Home Health Closet at Rainbow Senior Center 830–249–2114 Project MEND Accepts and reconditions donations of medical equipment.

888–903–6363 projectmend.org

Project MEND Provides durable medical equipment such as wheelchairs, crutches, hospital beds, and bedside commodes. Eligible individuals may then borrow this equipment for as long as necessary at no charge.

Low–income eligibility.

888–903–6363 projectmend.org

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Where You Come To Live Your Best Life Assisted Living and Memory Care Aventine Senior Living Communities Near You:

The Etta Senior Living 4096 De Zavala Rd, San Antonio, TX 78249 (210) 408-7411

The June Senior Living 4315 Rogers Rd, San Antonio, TX 78251 (210) 681-8638

The William Senior Living 9203 Cinnamon Hill Dr, San Antonio, TX 78240 (210) 641-5046

32B

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Introducing the INOGEN ONE It’s oxygen therapy on your terms No more tanks to refill. No more deliveries. No more hassles with travel. The INOGEN ONE portable oxygen concentrator is designed to provide unparalleled freedom for oxygen therapy users. It’s small, lightweight, clinically proven for stationary and portable use, during the day and at night, and can go virtually anywhere — even on most airlines. Inogen accepts Medicare and many private insurances!

TREATMENT & PREVENTION

One solution for oxygen at home, away, and for travel

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Call Inogen Today To Request Your FREE Info Kit

1-855-220-0314 © 2020 Inogen, Inc. All rights reserved.

MKT-P0108

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

33

TREATMENT & PREVENTION

Medication & Medical Services Locate assistance in your area based on your zip code with BenefitsCheckUp at: benefitscheckup.org MEDICATION ASSISTANCE

These organizations provide discounted prescriptions, financial assistance or services to help locate assistance for prescription drugs.

AARP® Prescription Discounts 877–422–7718 advantages.aarp.org

Partnership for Prescription Assistance pparx.org

GoodRx goodrx.com

Patient Advocate Foundation Co–Pay Relief Program 866–512–3861 copays.org

Good Days 877–968–7233 mygooddays.org

Rx Assist rxassist.org

LowestMed lowestmed.com

Rx Outreach (mail order prescriptions).

800–769–3880 rxoutreach.com

Medicare’s Pharmaceutical Assistance Program 800–633–4227 medicare.gov National Association of Counties 877–321–2651 nacorx.org National Prescription Savings Network npsncard.com Needy Meds 800–503–6897 needymeds.com

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San Antonio 65 210–693–1535 www.sanantonio65.org Society of St. Vincent de Paul San Antonio 210–225–7837 svdpsa.org Texas Drug Card 800–726–4232 texasdrugcard.com The Assistance Fund 855–845–3663 tafcares.org

SRGTEXAS.COM

These organizations provide a variety of low–cost, clinical and preventive health services.

Ibn Sina Foundation 281–977–7462 ibnsinafoundation.org

Adult Safety Net Program (vaccinations) 800–252–9152 dshs.texas.gov/ASN

LSTAR+PLUS 844–664–2257 hhs.texas.gov/services/health

Bob Ross Multi–Health and Services Center 210–207–5300

Randolph Area Christian Assistance Program 210–658–1613

Catholic Health Initiatives 303–298–9100 Christian Assistance Ministry – Kerr County 830–257–4222 Community Medicaid/STAR+PLUS 800–772–1213

TREATMENT & PREVENTION

MEDICAL ASSISTANCE

Seguin Unit of the Salvation Army 830–401–487 UTMB Health 409–772–6464 utmb.edu/financialcounseling

Family Life Center – Seguin 830–379–1997 Guadalupe Assistance Program Sign up for a free card that automatically saves more than 20 percent on most drugs.

803–303–8854

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

35

TREATMENT & PREVENTION: Hearing

Hearing & Deaf Services FREE, LOW-COST, OR SLIDING SCALE EXAMS & HEARING AIDS, SUPPORT, ASSISTANCE AND REFERENCES

Adco Hearing Products 800–726–0851 adcohearing.com

Hearing Loss Association of America 301–657–2248 hearingloss.org International Hearing Society 734–522–7200

Medicaid Hearing Exams (Texas HHSC) American Academy of Audiology 800–252–8263 audiology.org NewSound Hearing Aid Center American Speech–Language– Call to find a location near you.

Hearing Association Ask about financing options. asha.org 888–660–7448 Association of Late– Deafened Adults alda.org Better Hearing Institute Provides free info on hearing professionals, hearing aids, and assistive technology.

800–327–9355 betterhearing.org Bob Ross Multi–Health and Services Center 210–207–5300 Hear Now 800–648–4327 Hearing Aid Hotline 800–521–5247

36

Office of Deaf and Hard of Hearing Services Department of Texas Health and Human Services.

512–407–3250 TTY 512–407–3251 hhs.texas.gov/services/disability/ deaf-hard-hearing “Open–Captioned” Video Lending Program Free video lending program for registered Level 2 members.

Video delivered to your home.

800–237–6213 TTY 800–237–6819 dcmp.org Relay Texas Telephone–interpreting.

800–735–2989 or 711 puc.state.tx.us

SRGTEXAS.COM

DONATIONS

512–858–1495 servicedogs.org

Starkey Hearing Foundation Hear Now 800–328–8602 starkeyhearingfoundation.org/ Hear-Now

Provides dogs for physically disabled or deaf.

Talking Book Program 800–252–9605 texastalkingbooks.org Texas Hearing & Service Dogs Provides dogs for physically disabled or deaf.

877–839–3647 servicedogs.org Texas Workforce Commission Vocational Rehabilitation Services 800–628–5115 twc.texas.gov/jobseekers/

SPECIALIZED TELECOMMUNICATIONS

“STAP” Assistance Program Eligible Texans may receive a voucher that can be exchanged for specialized telephone equipment at no charge.

V/TTY 800–628–5115 hhs.texas.gov

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

TREATMENT & PREVENTION: Hearing

Service Dogs, Inc.

37

TREATMENT & PREVENTION: Hearing

Put on your TV•Ears®

and hear TV with unmatched clarity

TV•Ears Original™ $129.95 SPECIAL OFFER

$59.95

+s&h

Use promo code MB59 30-day risk free trial

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Call 1-866-298-1913 M-F 6 am — 6 pm PST 2701 via Orange Way, Suite 1 Spring Valley, CA 91978

38

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TREATMENT & PREVENTION: Hearing SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

39

TREATMENT & PREVENTION: Vision

Vision Services American Glaucoma Society Find ophthalmologists specializing in glaucoma.

415–561–8587 americanglaucomasociety.net Council of Citizens with Low Vision International 800–733–2258 Glaucoma Research Foundation 800–826–6693 glaucoma.org National Association for Visually Handicapped 212–889–3141 navh.org

In–Focus Vision Stations 866–398–7525 infocusonline.org Mission Cataract USA 555–797–1629 missioncataractUSA.org National Eye Care Project 800–222–3937 Ophthalmologists Referrals (65+) 800–222–3937 VISION USA 800–766–4466 aoa.org/visionusa.xml LOW VISION PRODUCTS

National Eye Institute (NEI) 301–496–5248 nei.nih.gov

Enhanced Vision 888–811–3161 enhancedvision.com

The Glaucoma Foundation 212–285–0080 glaucomafoundation.org

DONATIONS – EYEGLASSES

FREE, LOW FEE OR SLIDING SCALE Blindness Education, Screening and Treatment (BEST) Program Department of Texas Health and Human Services.

800–628–5115 hhs.texas.gov EyeCare America 877–887–6327 eyecareamerica.org I Care San Antonio 210–220–2370 icare-sa.org

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San Antonio Founder Lions Club Provides prescription eyeglasses to adults based upon financial need and funds available.

210–225–1164 ORGANIZATION DATABASES – LOW VISION SERVICES, STATE OR LOCAL AREA: American Association of the Deaf–Blind 301–495–4403 aadb.org

SRGTEXAS.COM

National Council of State Agencies for the Blind ncsab.org

VisionAware visionaware.org VisionServe Alliance 314–961–8235 visionservealliance.org

National Library Service for the Blind and Physically Handicapped 202–707–5100 loc.gov/nls/

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

TREATMENT & PREVENTION: Vision

American Council of the Blind 800–424–8666 acb.org

41

TREATMENT & PREVENTION: Dental

Dental Services FREE, LOW, FLAT FEE OR SLIDING SCALE

El Carmen Wellness Center 210-–626–1745

Oral Health Program 512–776–7323

Geriatric Dental Group of South Texas 210–617–4446 geriatricdentalgroup.com

DEVINE

Devine Clinic 830–663–5450

La Mision Family Health Care Clinic 210–626–0600

FREDERICKSBURG

The Good Samaritan Center 830–990–8651 The Salvation Army Social Services Office 830–257–3620

San Antonio Christian Dental Clinic 210–220–2300 SEGUIN

NEW BRAUNFELS

Seguin Family Health Center 830–379–9797

CentroMed House of Hope Dental Clinic 830–620–0299

MOBILE DENTISTS

ARRIVE Dentistry 210–951–9922

Volunteers in Medicine 830–632–5131 nbvim.org

Texas Mobile Dentists 866–988–4504 texasmobiledentists.com

SAN ANTONIO

CommuniCare Health Centers 210–233–7000

WELLDENT 361–265–8534

CentroMed 210–922–7000

42

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Get the dental care you deserve.

Medicare does not cover dental care1. That means if you need dental work done, it can cost you hundreds or even thousands of dollars out of your own pocket.

Get Dental Insurance from Physicians Mutual Insurance Company. It helps cover over 350 procedures — from cleanings and fillings to crowns and dentures. Call today to get help paying big dental bills.

• See any dentist you want, but save more with one in our network • No deductible, no annual maximum • Immediate coverage for preventive care

TREATMENT & PREVENTION: Dental

DENTAL Insurance

Call to get your FREE Information Kit

1-877-385-3985 dental50plus.com/33

“Medicare & You,” Centers for Medicare & Medicaid Services, 2020 Includes the Participating (in GA: Designated) Providers and Preventive Benefits Rider. Product not available in all states. Acceptance guaranteed for one insurance policy/certificate of this type. Contact us for complete details about this insurance solicitation. This specific offer is not available in CO, LA, NY; call 1-800-969-4781 or respond for similar offer. Certificate C250A (ID: C250E; PA: C250Q); Insurance Policy P150 (GA: P150GA; NY: P150NY; OK: P150OK; TN: P150TN); Rider kinds B438/B439 (GA: B439B).

6255

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SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

43

TREATMENT & PREVENTION: Doctors

House Call/Telemedicine Providers House Call Physicians There are times when getting to the doctor’s office is prohibitive or not practical. For those times, consider a physician who makes old-fashioned “house calls.”

Doctor At Your Service 210–404–7242 doctoratyourservice.com

Healing Hands House Calls PLLC 210–560–5841 healinghandshousecalls.com

Hallmark House Calls, LLC 210–901–5861 hallmarkhousecalls.com

Visiting Physicians Association (VPA) 210–733–5072 visitingphysicians.com

Telemedicine Providers The following offer a “virtual visit” via an app, cell phone or computer.

ALON Family Health 210-987-2370 alonfamilyhealth.com

Docster Telemedicine 281-362-7837 docster.us

CommuniCare 210-233-7000 telemedicinesanantonio.org

MENTAL HEALTH

44

Avail Telemedicine availtelemed.com

SRGTEXAS.COM

Courtesy of Mark Carlson, MD Geriatrician and Founder of Be Well MD

The ideal patient-doctor relationship is really a partnership. Research has shown that a strong doctor-patient relationship leads to better medical outcomes and patient satisfaction. An important element of this partnership is communication. Open and honest exchange of information is critical to managing good health and identifying health issues as early as possible.

This means feeling comfortable asking questions, sharing health concerns and taking an active role in the exchange. Below are a few tips to enhance communication with your doctor during clinic visits:

TREATMENT & PREVENTION: Doctors

Tips on How to Talk to Your Doc

• Start by making a list of concerns prior to the visit. It’s possible you may not have a chance to get through your entire list, so prioritizing your questions and concerns is important.

• Be prepared with the details about your symptoms, medications and any special needs you might have while in the exam room.

• Bring a trusted friend or family member. Ask them to take notes so you can pay close attention to what the physician is saying and asking. Ask them to remind you of important details or questions that you may miss.

• Following the visit, review your notes and start making preparations for the next steps. Make sure you understand what is needed for any testing, supportive therapies, new treatments and subsequent follow-up visits.

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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TREAT & PREVENT: Med Ctrs & Rehab

Medical Centers & Clinics COMMUNITY CLINICS Texas Association of Community Health Centers Federally qualified health centers that provide primary health care services.

Select the PATIENT tab and look for FIND A COMMUNITY HEALTH CENTER. tachc.org FREE, LOW FLAT FEE OR SLIDING SCALE BANDERA

Arthur Nagel Community Clinic 830–796–3448 Bandera County Indigent Health Care Program (CIHCP) 830–796–7166

Good Samaritan Center 830–990–8651 KERRVILLE

Raphael Community Free Clinic 830–895–4201 SAN ANTONIO

Bishop Dixon Clinic 210–527–1505 CentroMed Clinic 210–738–8222 CommuniCare Health Centers 210–434–2647 Daughters of Charity Services/ El Carmen Wellness Center 210– 626–1745

BOERNE

CommuniCare Health Center 830–249–1717 Hill Country Mission for Health 830–249–0130 Kendall Free Clinic 630–553–0473 Kendall County Indigent Health Care Program (CIHCP) 830–249–9343 DEVINE

South Texas Rural Health Services/ Devine Medical Community Health Center 830–663–5450 FREDERICKSBURG

Gillespie County Indigent Health Care Program (CIHCP) 830–990–7567 46

Fredericksburg Community Health Center 830–992–2005

Dr. Frank Bryant Health Center 210–233–7000 Faith Family Clinic – Northeast 210–653–1511 Faith Family Clinic – Westside 210–431–7380 La Mision Family Health Care 210–626–0600 San Fernando Health Centre of San Antonio 210–227–1297 University Health System/Carelink Main Office (Bexar County Indigent Health Care) 210–358–3350 Wesley Health & Wellness Center 210–924–5191

SRGTEXAS.COM

Acacia Medical Mission 830–228–4219 NEW BRAUNFELS

Comal County Indigent Health Care Program (CIHCP) 830–221–1210

Reliance Behavioral Health, P.C. 210–744–5863 rbhcares.com

Volunteers in Medicine 830–632–5131 SEGUIN

Guadalupe County Indigent Health Care Program (CIHCP) 830–401–7217 Seguin Community Health Center 830–379–9797 GERIATRIC SPECIALTY CLINICS AND PROGRAMS Doctors and staff are specially trained in medical issues affecting ages 65+.

Partners in Primary Care Locations located throughout the greater San Antonio area. partnersinprimarycare.com/san-antonio San Antonio UTHealth Geriatrics & Palliative Care 210–450–9890 uthscsa.edu WellMed Locations located throughout the greater San Antonio area.

888–781–9355 wellmedhealthcare.com GERIATRIC BEHAVIORAL CLINICS Providing mental health treatment for senior adults.

CentroMed 210–922–7000 centromedsa.com

Northeast Baptist, Geriatric Behavioral Health 210–297–2000 baptisthealthsystem.com

CLINICS For Veterans Audie L. Murphy Memorial Veterans’ Hospital 210–617–5300 North Central Federal Clinic 210–483–2900 South Texas Veterans Healthcare System 210–617–5197

TREAT & PREVENT: Med Ctrs & Rehab

Christus Santa Rosa Senior Behavioral Health Center 210–705–6620 christussantarosa.org/senior–care

SPRING BRANCH

VA Outpatient Clinics: 210–732–1802 (Balcones Heights) 361–358–9912 (Beeville) 210–699–2100 (Frank M. Tejeda Department of Veterans Affairs) 210–590–0247 (NE 410) 210–643–0717 (New Braunfels) 210–337–4316 (Pecan Valley CBOC) 210–736–4051 (San Antonio) 830–372–1697 (Seguin) 210–949–3773 (Shavano Park) 210–648–1491 (South Bexar) 210–923–0777 (SW Military CBOC) 361–582–7700 (Victoria)

Avalon Social Services, Inc. 210–735–3454 avalonsa.com SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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TREAT & PREVENT: Med Ctrs & Rehab

20 Questions to Ask

DURING HOSPITAL DISCHARGE

By asking the right questions and taking an active role in your care, you can bridge the gap that patients typically experience when transferring from one care setting to another—which is one of the top causes for hospital readmission.

• What care or therapies are needed after discharge? i.e. Home Health, Outpatient Therapy, Rehab/Skilled Nursing, etc.

• Will my loved one be safe at home upon discharge or will someone need to be with them 24 hours a day? Keep in mind dressing, bathing, cooking and housework.

• Can you show me how to do tasks that require special skills? i.e. changing a bandage, giving a shot, wheelchair transfers, etc. If we need help with these tasks who do we contact?

• What is the average length of recovery time?

• Which doctor appointments are needed after discharge and when should they be scheduled?

• What problems, symptoms and side effects should we watch for?

• May we have the latest list of prescribed medications?

What does each medicine do and why is it needed?

• What are the medication dosages, conflicts and side effects?

Who should we contact with questions about the medications?

• What medical equipment is needed? i.e. walker, oxygen, etc.

Who will arrange for this?

• Are there any activity restrictions and for how long?

• Are there any dietary restrictions?

• What are our options for when/where my loved one is being discharged?

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Many families are not aware that they have choices regarding where to complete rehabilitation and that it can take place in a variety of settings, including in the home.

The most important factor in determining where to complete rehabilitation is to find a setting that will reduce the risk of hospital readmission while helping your loved one regain their strength and confidence as quickly as possible.

Things to Consider When Selecting a Rehabilitation Center • Determine whether the rehab center can provide short- or long-term rehabilitation as needed. Some only provide short-term.

TREAT & PREVENT: Med Ctrs & Rehab

Choosing the Right Location for Rehabilitation after Hospitalization

• Try to visit several to be able to compare and contrast.

• Ask to see patient rooms and common living spaces to evaluate the levels of cleanliness, comfort and privacy that residents have.

• Ask if both private and shared rooms are available.

• Check out the dining options and menus.

• Visit the community areas to find out about social events and activities designed to keep residents engaged and entertained.

• Ask for information about your loved one’s specific rehab program.

• Ask if the person who is administering the rehab program is an employee or outsourced and if possible, try to meet them.

• Ask about the availability of specialized staff, with regard to you or your loved one’s specific needs.

• Inquire about a personalized care plan and get actual details about it in advance.

• Ask to see their most recent “Satisfaction Survey” results and statistics on benchmarked outcomes.

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TREAT & PREVENT: Mental Health

What Type of Mental Health Professional is the Right Fit? When exploring a potential therapist or psychiatrist, inquiring about their approach to treatment can be helpful in determining if they are a good fit. For some, a medication-based treatment through a psychiatrist or other qualified medical professional might be best, whereas a combination of medication and therapy or just therapy on its own might be more appropriate for others.

If seeking traditional talk therapy, also known as psychotherapy, or counseling, there are a number of possibilities, including clinical or counseling psychologists, social workers, counselors or family therapists.

The terms therapist and counselor are often used interchangeably and sometimes highlight the level of education or credentialing.

Psychotherapy might not work for everyone and alternative methods including animal-assisted psychotherapy or somatic therapy might be healing options to consider. Another alternative is e-therapy via video conferencing or through services on an app—such as Talkspace which essentially puts a licensed therapist in your pocket.

Psychotherapy versus Psychological Counseling Counseling is often more short-term than therapy and focuses on specific issues—it’s designed to help a person address a particular problem, such as stress management. The focus may be on problem solving or on learning specific techniques for coping. Psychotherapy is more long-term and focuses on a broader range of issues.

Be sure to: • Inquire as to the experience level in treating individuals with similar problems • Make sure they are licensed to practice in your state

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HOUSING

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independent/retirement • assisted living skilled nursing • personal care homes continuing care • licensed alzheimer’s • builders lawn services • remodelers • CSHP/SRES realtors home repairs • furniture • security systems 53

HOUSING

Types of Residential

Residence

Independent Living Type

Description Single family homes or townhomes for self-sufficient seniors that offer the security and social activities of a community living environment.

Services

Regulation

• • • •

Assisted Living Communities

Communities, typically of 2-3 story apartments, that provide 24 hr assistance with activities of daily living such as eating, bathing, and using the bathroom, but not 24 hr medical services.

• • • • • • Note – there are more • expensive communities that have all the luxuries of • • country clubs.

Laundry/linen service Meals Transportation Social activities

Not Regulated

Also Known • Retirement Communities • Retirement Homes As • Senior Apartments • Senior Housing

Laundry/Linen Service Meals Transportation Social activities Bathing/Dressing Toileting Housekeeping Medication assistance Security and emergency calls

State Regulations • • • • • • • • • • • • •

Assisted Living Facilities Personal Care Homes Eldercare facilities Domiciliary Care Board and Care Residential Care Facilities Community-Based Retirement Facilities Adult Living Facilities Adult Foster Care Sheltered housing Community Residences Group Homes Adult Family Homes

Approximate Market rate to rent or buy a $2,500 to $6,000/month Avg cost in Texas is $3,795 home plus community fees Costs from $400 – $2,000/month.

– source Assisted Living Research Institute 54

SRGTEXAS.COM

Skilled Nursing (Nursing Homes)

Information courtesy of The American Elder Care Research Organization

Continuing Care Retirement Communities

Communities, typically apartments, which provides 24 hr assistance with activities of daily living and medical care by nurses and therapists.

Campus-like communities that provides a continuum of care, from private residences to assisted living and skilled nursing care; designed for individuals with declining conditions and those that want to remain in a single location.

• • • • • • • • • • • • •

• • • • • • • • • • • • •

Laundry/linen service Meals Transportation Social activities Bathing/Dressing Toileting Housekeeping Medication assistance Security and emergency calls 24 hr nursing care Condition specific care Hospice/end of life services Doctors on call

HOUSING

Care for Seniors

Laundry/linen service Meals Transportation Social activities Bathing/Dressing Toileting Housekeeping Medication assistance Security and emergency calls 24 hr nursing care Condition specific care Hospice/end of life services Doctors on call

State & Federal Regulations

Some State Regulations

• Skilled Nursing Facilities • SNF • Nursing Home Care and Rehabilitation • Convalescent hospital • Rest Home

• • • • •

$4,500 to $12,000/month

Varies with breadth of services required.

CCRCS Continuing Care Retirement Facilities Life Care Facilities Life Care Communities

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HOUSING: Products & Services

Home & Housing Assistance EMERGENCY & SUPPORTIVE HOUSING For Veterans The National Coalition for Homeless Veterans 210–354–4892 agif–nvop.org

Weatherization Alamo Area Council of Governments Weatherization Assistance Program 210–362–5282 aacog.com HOUSING ASSISTANCE

HOME REMODELING/ ADAPTATION

Alamo Area Resource Center 210–358–9995

For Veterans

American GI Forum 210–354–4892

Adapt a Vet 210–481–8060 adaptavet.org

American Red Cross 210–224–5151

HOME REPAIRS – LOW INCOME General Assistance AccessAbility Home Modifications 210–414–5600 accessability1.com

Avenida Guadalupe Association 210–223–3151 Bexar County Department of Community Initiatives 210–335–3666 Bexar County Housing Authority 210–225–0071

ADA Solutions of Texas 310–729–1911 adasolutionstx.com

Catholic Charities, Archdiocese of San Antonio, Inc. 210–226–6178

City of San Antonio Neighborhood and Housing Services Department 210–207–6459

Catholic Worker House of San Antonio 210–224–7736

Jefferson Outreach jeffersonoutreach.org Safe Showers 210–361–7761 Texas Ramp Project 214–675–1230 texasramps.org

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Center for Health Care Service 210–227–3401 Center for Working Families (CWF) 210–207–7830 Christian Assistance Ministries 210–223–6648 City of San Antonio 210–207–8198

SRGTEXAS.COM

City of San Antonio – Office of Financial Empowerment 210–207–5910

The Mission Continues 314–588–8805 missioncontinues.org

Department of Veterans Affairs 210–358–5701

United Way of San Antonio and Bexar County 210–352–7000 unitedwaysatx.org

Ella Austin Community Center 210–224–2351

HOUSING FOR THE DISABLED

Guadalupe Community Center 210–226–6178

National Apartment Association 703–518–6141 naahq.org

Inman Christian Center 210–222–9641

UTILITY ASSISTANCE

San Antonio Alternative Housing 210–224–2349 San Antonio Metropolitan Ministries (SAMMinistries) 210–340–0302 samm.org San Antonio Area Command of The Salvation Army 210–352–2000 Society of St. Vincent de Paul, Central Council (SVDP) 210–674–1200 Texas Department of Human Services 210–212–6986 United Way of San Antonio 210–352–7000 Wesley Health and Wellness Center 210–924–5191 For Veterans Helping a Hero 888–786–9531 helpingahero.org Texas State Veterans Homes 800–252–8387 vlb.texas.gov Texas Veterans Commission tvc.texas.gov

HOUSING: Products & Services

City of San Antonio – Fair Housing 210–733–3247

Community Council of South Central Texas ccsct.org 830–569–2731 (Atascosa) 830–896–2124 (Bandera) 830–303–4376 (Central Office & Guadalupe) 830–625–6268 (New Braunfels) 830–334–4800 (Frio) 830–896–2124 (Gillespie) 830–583–9731 (Karnes) 830–625–6268 (Kendall) 830–896–2124 (Kerr) 830–584–2100 (Medina) 830–303–4376 (Wilson) Community Resource and Recreation Center CRRC – Crisis Assistance 830–964–2324 crccofcanyonlake.org Family Life Center – New Braunfels 830–625–7100 flcnb.org Family Life Center – Seguin 830–379–1997

Continued SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

59

HOUSING: Products & Services

Home & Housing Assistance Hill Country Community Needs Council / Case Management & Assistance Gillespie 830–997–9756 needscouncil.org Public Utilities Commission Puc / Lite– Up Texas / Electric Assistance 866–454–8387 texaslifeline.org Randolph Area Christian Assistance Program Racap – Emergency Assistance 210–658–1613 racap.org Salvation Army salvationarmysatx.org 210–352–2000 (San Antonio) 830–401–4872 (Seguin) 830–257–6770 (Kerr) 830–257–3620 (Kerrville) San Antonio Metropolitan Ministries (SAMMinistries) 210–340–0302 samm.org

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San Antonio Water System SAWS/ Affordability Discount 210–233–2273 Project Agua 210–207–7830 saws.org Society of St. Vincent De Paul svdpsa.org 830–460–1812 (Bandera) 830–816–5646 (Boerne) 830–393–4791 (Floresville) 830–997–3392 (Fredericksburg) 830–741–2236 (Hondo) 830–896–6898 (Kerrville) 210–225–7837 (San Antonio) St. Andrew’s Episcopal Church 830–372–4330 standrewseguin.org Lifeline Texas – Light up Texas Program low income assistance with telephone and electricity 866–454–8387

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ai15838541455_Retire in Lampasas 0320.pdf

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HOUSING: Independent/Retirement

WHICH LOCAL SERVICES ARE THE BEST?

Sweienntehres

srgtexas.com/bestof

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

63

HOUSING: Independent/Retirement

El Campo, Texas...

Rural Life, Done Right. www.cityofelcampo.org www.elcampochamber.com

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HOUSING: Independent/Retirement

Living the RV Life?

Check out these RV parks across the state. You will find that Texas Certified Retirement communities offer great RV Lifestyle options!

Canton Chandler Cuero El Campo Gun Barrel City Kaufman

Lampasas Plainview Pottsboro Rusk Seguin Van Alstyne

Learn more at retireintexas.org/rvlife.

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

65

HOUSING: Independent/Retirement

Independent & Retirement BOERNE

SAN ANTONIO

Morningside Ministries Menger Springs 1100 Grand Blvd 78006 830–816–4400

Adante Independent Living 2702 Cembalo Blvd 78230 210–493–0101

The Overlook at Menger Springs 1150 Grand Blvd 78006 830–816–4497

Blue Skies of Texas East 4917 Ravenswood Dr 78227 210–673–2761

KERRVILLE Brookdale Guadalupe River Plaza 135 Plaza Dr 78028 830–217–2917 Emerald Cottages of Kerrville 1501 Bandera Hwy 78028 830–253–4250

Discovery Village at Dominion 6870 Heuermann Rd 78256 210–465–1225

Balcones Haus 246 Loma Vista St 78130 830–629–0100

Emerald Oaks 20302 Bulverde Rd 78259 210–625–8611

Eden Heights Apartments 627 Lakeview Blvd 78130 830–625–6969

Franklin Park Alamo Heights 230 W Sunset Rd 78209 855–502–2805

EdenHill Communities 631 Lakeview Blvd 78130 830–625–6291 Emerald Cottages of New Braunfels 3025 Oak Run Pkwy 78132 Opening in late 2020

Rio Terra 2294 E. Common St 78130 830–221–4800 The Pinnacle at Eden Hill 631 Lakeview Blvd 78130 830–625–1324

Brookdale Patriot Heights 5000 Fawn Meadow 78240 210–740–0181 Christian Village Retirement 5800 Wurzbach Rd 78238 210–680–4829

NEW BRAUNFELS

Laurel Plaza Apartments 300 Laurel Ln 78130 830–625–6908

Blue Skies of Texas West 5100 John D. Ryan Blvd 78245 210–677–8666

Franklin Park Sonterra 18323 Sonterra Pl 78258 888–580–7699 Franklin Park TPC Pkwy 21902 Franklin Park 78259 888–282–6076 Independence Hill Retirement Resort Community 20450 Huebner Rd 78258 210–591–0013

Vista Village Senior Living 264 Loma Vista St 78130 830–625–1202

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The Towers on Park Ln 1 Towers Park Ln 78209 210–805–6278

Madison Estates 8645 Fredericksburg Rd 78240 210–762–4847

The Waterford at Thousand Oaks 4243 Thousand Oaks 78217 866–962–6261

Morningside Ministries at Chandler Estates 137 West French Pl 78212 210–737–5100

The Waterford on Huebner 8551 Huebner Rd 78240 866–522–5978

Morningside Ministries at The Meadows 730 Babcock Rd 78201 210–734–1155

Timberhill Villa Retirement Community 5050 Timberhill 78238 210–684–3480

NewForest Estates 5034 New Forest St 78229 210–538–9283

Villa De San Antonio 8103 N Hollow Dr 78240 210–306–4818

Overture Stone Oak 18610 Tuscany Stone 78258 210–361–3205

Village at Incarnate Word 4707 Broadway 78209 210–829–7561

The Chandler Estate in Laurel Heights 1502 Howard St 78212 210–737–5100

Villages of Trinity Oaks 2635 Trinity Falls 78261 210–399–2074

The Forum at Lincoln Heights 311 Nottingham West 78209 210–824–2314

HOUSING: Independent/Retirement

Landon Ridge Alamo Ranch 11300 Wild Pine 78253 210–816–4700

SEGUIN Eden Cross Apartments 1240 Jefferson Ave 78155 830–372–3870

The Inn at Los Patios 8700 Post Oak Ln 78217 210–829–7357 The Lodge at Leon Springs 24137 Boerne Stage Rd 78255 210–698–9821

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

67

HOUSING: Assisted Living

20 Questions to Ask

WHEN LOOKING FOR AN ASSISTED LIVING FACILITY Start with a visual assessment of both the inside and outside.

Also, note if the residents are engaged in activities or just sitting.

1. What is the staff-to-resident ratio during the day, at night and

on weekends?

2. What kind of experience and training does the staff possess?

3. Is there an initial assessment prior to admission?

4. If there is a waiting list, how many are on it and what is the policy?

5. What are the billing and payment policies and procedures?

6. Is there a security deposit and is it refundable?

7. What and how much are additional services not included in

the monthly fee?

8. What additional services are available if resident’s needs change?

9. What is the discharge policy?

10. What off campus excursions are provided and how often?

11. Are happy hour activities provided?

12. Is Wi-Fi available and if so, where on the campus?

13. Are there safety locks on the doors and windows?

14. Is there an emergency generator or alternate power source?

15. Are transportation services provided or a parking lot for the

resident’s vehicle?

16. What is the pet policy?

17. Is rehab offered on campus?

18. Can special dietary needs be accommodated?

19. What is the meal program?

20. Does the residence offer worship services?

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HOUSING: Assisted Living

Where You Come To Live Your Best Life Assisted Living and Memory Care Aventine Senior Living Communities Near You:

The Etta Senior Living 4096 De Zavala Rd, San Antonio, TX 78249 (210) 408-7411

The June Senior Living 4315 Rogers Rd, San Antonio, TX 78251 (210) 681-8638

The William Senior Living 9203 Cinnamon Hill Dr, San Antonio, TX 78240 (210) 641-5046

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

69

HOUSING: Assisted Living

Signs It Might Be Time for Assisted Living The decision to help an aging loved one move out of their home is a complex one. Here are a few key signs to note when assessing the situation.

Bigger Picture • Recent accidents such as a fall or a medical scare • Chronic health issues • Difficulty in managing activities such as: cooking, bathing and dressing Physical Changes • Noticeable changes in appearance such as weight loss or gain • Unkempt appearance or body odor Social Interaction • A cutback on activities both in and out of the house • Days spent without leaving the house Financial • Unopened bills • Newly purchased items still in boxes Around-the-house • Cluttered rooms • Filthy bathroom and kitchen • Signs of much-needed home repairs • House plants dying or dead • Stacked dirty dishes • Expired or lack of food in the pantry and refrigerator • Broken appliances

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HOUSING: Assisted Living

WHICH LOCAL SERVICES ARE THE BEST?

srgtexas.com/bestof 72

SRGTEXAS.COM

HOUSING: Assisted Living

Get input from professionals in a myriad of fields related to active aging adults— everything from care options to types of living facilities.

VISIT SRGTEXAS.COM/ASKTHEEXPERT SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

73

HOUSING: Assisted Living

Assisted Living ATASCOSA Riojas Assisted Living Home 14212 Greenwood Rd 78002 830–709–3541 Tinsley Home Care 17425 Luckey Rd 78002 210–885–9011

BOERNE Franklin Park Boerne 18 Old San Antonio Rd 78006 855–502–2804 Heritage Place of Boerne 120 Crosspoint Dr 78006 830–249–9817 Morningside Ministries At Menger Springs – The Cibolo House 1000 Grand Blvd 78006 830–816–4900 New Hope Assisted Living 112 Buckskin Dr 78006 830–755–4673

CASTLE HILLS Neurorestorative San Antonio 11103 West Ave, Bldg 3, Ste 309 78213 210–541–0238

CONVERSE Esplanade Gardens Senior Inc 10790 Toepperwein 78109 210–566–7600 Isaiah’s House 7118 Clipper Ridge 78109 210–391–9537 Miramar Home Care 8662 Gavel Dr 78109 210–957–4769

FREDERICKSBURG CelesteCare, LLC 2230 North Llano 78624 830–997–4613 Heritage Place of Fredericksburg 96 Frederick Rd 78624 830–997–9406 Knopp Assisted Living Center Inc 202 Billie Dr 78624 830–997–7924 Knopp Retirement Center 103 E Trailmoor Dr 78624 830–997–4426 Morning Star Memory Care of Fredericksburg LLC 106 Heritage Hills Dr 78624 830–990–9007

GARDEN RIDGE

DEVINE Brendas Residential Assisted Living 309 Briscoe Ave 78016 830–663–2832 Chapa Residential Care Home 216 West CR 5719 78016 830–709–4420 Cruz Personal Care Home 730 CR 664 78016 830–665–4801 Martin Duncan Personal Care Home 266 West CR 5719 78016 830–709–3544

74

Ralph And Leonor Garza Resident Care Home 265 CR 6611 78016 830–665–2559 Ramirez Personal Care Home I & II 1024 CR 664 78016 830–665–5829 Ramirez Residential Care Home 1034 CR 664 78016 830–665–9725 Redmans Boarding Home 850 CR 6612 78016 830–665–9678 Roy Duncan Personal Care Home 312 West Circle 5719 78016 830–709–3241 Sterling Residential 307 Briscoe Ave 78016 830–665–2000

Garden Ridge Assisted Living 9621 Meadow Rue 78266 210–651–3770 Sodalis at Garden Ridge 19095 FM 2252 78266 210–651–6377

HELOTES Honey’s House of Helotes 10410 Parrigin Rd 78023 210–540–8288

SRGTEXAS.COM

NEW BRAUNFELS

Brookdale Hollywood Park 16911 San Pedro 78232 210–570–5873

Brookdale New Braunfels 2457 Loop 337 78130 830–606–5300 Élan Westpointe 2140 Independence Dr 78132 830–500–5413 Gruene Senior Living LP 1820 E Common St 78130 830–626–2111 Oak Tree Assisted Living 1750 Hwy 46 West 78132 830–608–9222 Rio Terra 2294 East Common St 78130 830–221–4800 Sodalis New Braunfels 550 Rock St 78130 830–624–7702 The Heritage Assisted Living 631 Lakeview Blvd 78130 830–625–6291

KERRVILLE 220 Harper LLC 220 Harper Rd 78028 830–463–6755 Alpine Terrace Retirement & Convalescent Center PC Unit 746 Alpine Dr 78028 830–896–2323 Brookdale Guadalupe River Plaza 135 Plaza Dr 78028 830–895–2626 Brookdale Kerrville 725 Leslie Dr 78028 830–217–2845 Hill Country Outreach Inc 600 Leslie Dr 78028 830–792–6964 Mountain Villa at Kerrville 2201 Junction Hwy 78028 830–792–4001 River Point of Kerrville 1441 Bandera Hwy 78028 877–513–1610 Villagio of Kerrville 747 Alpine Dr 78028 830–896–6555

LEON VALLEY Texas Comfort Care Home 6206 Setting Sun St 78238 210–520–4747

LYTLE Country Life 16680 FM 2790 S 78052 830–709–0163

MARION The Marion House 326 West Seguin St 78124 830–914–3371

NATALIA M A Assisted Living Facility 185 CR 679 78059 830–709–4519 Reagan Manor 229 East CR 5718 78059 830–709–2500

HOUSING: Assisted Living

HOLLYWOOD PARK

SAN ANTONIO A Golden Age Assisted Living 1635 Hillcrest Dr 78228 210–430–6392 Agape House II 3443 Willowwood St 78219 210–253–9081 Amazing Peace Home Care LLC 1202 Donaldson Ave 78228 210–736–2305 Angel Place Assisted Living Homes Inc #1 3907 Sherril Brook Dr 78228 210–435–8234 Angel Place Assisted Living Homes Inc #2 3911 Sherril Brook Dr 78228 210–435–8234 Arden Courts of San Antonio 15290 Huebner Rd 78231 210–408–9100 Arden Park Assisted Living, LLC 7023 West Hausman Rd 78249 210–723–6602 Army Residence Community 7400 Crestway Dr 78239 210–646–5316 Arnold House at Blue Skies of Texas East 4917 Ravenswood Dr 78227 210–673–2761 Autism Treatment Center Inc 16511 Hunting Valley 78247 210–590–2107 Continued

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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HOUSING: Assisted Living 76

Assisted Living SAN ANTONIO – Continued Bader House 3411 Paesano’s Pkwy 78231 210–408–1002 Blossom Care Assisted Living 24803 Broad Oak Tr 78255 210–267–9106 Boarding With Tender Care Inc 1002 Gallatin Dr 78245 210–670–1440 Brookdale Alamo Heights 855 East Basse Rd 78209 210–591–2825 Brookdale Castle Hills 1207 Jackson Keller Rd 78213 210–570–3842 Brookdale Hamilton Wolfe 5331 Hamilton Wolfe Rd 78229 210–670–6745 Brookdale Maltsberger 13303 Jones Maltsberger Rd 78247 210–570–3955 Brookdale Medical Center Kingsley 9000 Floyd Curl Dr 78240 210–570–7749 Brookdale Medical Center Whitby 5996 Whitby Rd 78240 210–570–8617 Brookdale North Fredericksburg Rd 9505 Fredericksburg Rd 78240 210–570–9496 Brookdale Nacogdoches 14595 Nacogdoches Rd 78247 210–740–0175 Brookdale Oakwell 3360 Oakwell Court 78218 210–570–6360 Brookdale San Antonio 9303 Cinnamon Hill Dr 78240 210–570–8731 Brookdale Shavano Park 4096 Dezavala Rd 78249 210–570–4231 Brookhollow Assisted Living 14211 Chadbourne St 78232 210–545–4012 Brooks Home For Seniors 4139 Briar Glen Dr 78218 210–590–8927

Carol Ann’s Home 4215 Hilton Head 78217 210–621–3685 Carol Ann’s Home 8005 Chambers Rd 78229 210–621–3685 Casa Felicitas 107 Barbara Dr 78216 210–824–5344 Chandler Estate 1502 Howard St 78212 210–737–5100 Cindy’s Place 16906 Turkey Point 78232 210–255–8056 Colonial Gardens of San Antonio SA–1 20 Lynn Batts Ln 78218 210–826–6090 Colonial Gardens of San Antonio SA–2 10 Lynn Batts Ln 78218 210–826–6212 Country Living in The City 437 Oak Knoll Dr 78228 210–436–5124 Cynthia’s Assisted Living 2714 Tyne Dr 78222 210–648–9501 Diana’s Assisted Living Home 214 Talisman 78210 210–849–3415 Dignity Senior Care Homes 4530 Briarwick 78217 210–451–7171 Doves’ Nest Assisted Living 14311 Parkhurst Dr 78232 210–496–0299 Early Tr, Inc. 322 Early Tr 78228 210–888–5486 Elisas Fostercare 147 Croesus 78213 210–979–9251 Elmcroft of Windcrest 6849 Crestway Dr 78239 210–946–4994 Emeritus at Amber Oaks 4415 Rio D’oro 78233 210–740–0174

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IHCS Residential 15218 Pebble Forest Dr 78232 210–559–9500 Independence Hill Assisted Living 20500 Huebner Rd 78258 210–591–0013 Just Like Home Care 4126 Shady Oak St 78229 210–274–8280 Kaulbach Assisted Living 602 Babcock Rd 78201 210–731–1204 Kovals Adult Foster Home 804 Monticello 78223 210–534–9451 KSL Texas Communities Sa LLC 8103 North Hollow 78240 210–558–7600 La Bona Vita Homes 251 West High St 78210 210–532–8842 Lakeside Villas At The Arc 10000 Rhineland 78239 210–646–5200 Landon Ridge Alamo Ranch 11349 Alamo Ranch Pkwy 78253 210–688–9966 Ledesma Personal Care Home 1809 Allende St 78237 210–432–2087 Liberty House at Blue Skies of Texas West 5200 John D. Ryan Blvd 78245 210–677–8666 Loma Park Assisted Living 1014 Northwest 38 St 78228 210–438–5052 Lopez Homes Assisted Living MCG 1611 West Commerce St 78207 210–251–3896 Lopez Homes Assisted Living MCG 3706 Sherril Brook 78228 210–365–0532 Lopez Homes Assisted Living MCG 118 Wallace Road 78237 210–438–8750 Lopez Homes Assisted Living MCG 511 W Quill Dr 78228 210–432–0552 Mackenzie Manor 5450 Maple Vista 78247 210–387–3390

HOUSING: Assisted Living

Esdras Mendoza 4618 Manitou 78228 210–436–6885 Faith Home 4218 Clear Lake Dr 78217 210–859–5507 Fenwood Residential Home Care 8862 Fenwood 78250 210–521–7364 Franklin Park Sonterra 18323 Sonterra Pl 78258 888–580–7699 Franklin Park TPC Parkway 21802 Encino Commons 78259 888–282–6076 Freedom House Alzheimer’s Care and Research Center 12455 Freedom Way 78245 210–838–6300 Garcia Foster Home 558 Ferris St 78220 210–271–9433 Golden Casa Assisted Living Facility 2 7715 Barren Ridge 78239 210–656–3690 Golden Stage Assisted Living 24911 North Saddle Tr 78255 210–858–5200 Guzmans Personal Care 325 East Locust St 78212 210–735–1779 Happy Home Adult Personal Care Home 4635 Lord Rd 78220 210–267–8142 Havens Inn 110 Mary Louise Dr 78201 210–736–0044 Heart To Heart Assisted Living 12119 San Miguel St 78233 210–519–0369 Heritage Creek 6538 Eckhert Rd 78240 210–446–2120 Highland Gardens Personal Care 802 Monticello 78223 210–534–9451 Hopes Residence 5046 Galahad Dr 78218 210–564–0870 Hopes Residence 5102 Gawain The Chosen 78218 210–559–2551

Continued SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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HOUSING: Assisted Living 78

Assisted Living SAN ANTONIO – Continued Marina’s Assisted Living LLC 3515 Backbay Dr 78230 210–257–9596 Mcdaniel’s Personal Care Home 6292 Montgomery Dr 78239 210–590–6840 Meadows – Mission Road Ministries 8706 Mission Rd 78214 210–924–9265 Mendoza Assisted Living 208 Hope Dr 78228 210–639–2560 Mi Casa Es Su Casa 4902 East Beverly Mae Dr 78229 210–287–9536 Neurorestorative San Antonio – Twisted Oaks 3502 Twisted Oaks Dr 78217 210–650–0367 NewForest Estates 5034 Newforest St 78229 210–538–9283 No Greater Love 1711 E Carson 78208 210–225–1461 Parklane West Healthcare Center 2 Towers Park Ln 78209 210–829–1400 Parland Place Community Living 133 Parland Pl 78209 210–828–1460 Parland Place Community Living Inc 115 Parland Pl 78209 210–828–1460 Parland Place Community Living Inc 123 Parland Pl 78209 210–828–1460 Pipestone Place Assisted Living 2104 Pipestone Dr 78232 210–718–0211 Providence Place 6487 Whitby Rd 78240 844–546–8697 Rainbow House 8915 New World Dr 78239 210–599–1938

Robert Jackson Home for Better Living 3018 Wroxton 78217 210–259–8557 Seasons Alzheimer’s Care and Assisted Living 8245 Old Tezel Rd 78250 210–584–4238 Seasons Alzheimer’s Care and Assisted Living 15170 Nacogdoches Rd 78247 210–584–4238 Senior Haven Assisted Living LLC 14706 Hidden Glen Woods 78249 210–413–5072 Seraphim Assisted Living Services Inc 3235 Rock Creek Run 78230 210–541–8868 Shalimar Place 202 Shalimar Dr 78213 210–349–4452 Silver Lake Casa Del Sol 4330 Silver Lake 78219 210–359–1970 South Texas Assisted Living LLC 10218 Desert Sand Dr 78216 210–341–1012 St Marys Assisted Living Inc 1618 South Saint Marys 78210 210–532–7698 Starlight Homes Assisted Living 4623 Briardale St 78217 210–560–1497 Starlight Homes Assisted Living 401 Bryn Mawr 78209 210–560–1497 Sunshine Senior Assisted Living 22310 Cielo Vista Dr 78255 210–781–4873 Superlative Senior Care Inc 6718 Lazyridge Dr 78229 210–617–7961 Susan Home Care 8426 Cascade Ridge Dr 78239 210–630–9982 Tcg San Antonio Campus LLC 2739 Cembalo Blvd 78230 210–493–0101

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SEGUIN Argent Court 953 South Hwy 123 Bypass 78155 830–372–1177 Hacienda Assisted Living Cypress Hill 3015 Old Lehmann Rd 78155 830–372–2701 Rescare Premier Loma Linda 301 Tangram Ranch Rd 78155 830–372–4380 Rescare Premier Tangram Behavioral Program North Campus 500 Tangram Ranch Rd 78155 830–372–4774 Rescare Premier Tangram Behavioral Program South Campus 201 Tangram Mesquite Rd 78155 830–379–5665 Seguin Assisted Living 226 Preston Dr 78155 830–379–8882

HOUSING: Assisted Living

The Haven and The Laurels in Stone Oak 511 Knights Cross Dr 78258 210–404–9005 The Inn at Los Patios 8700 Post Oak Ln 78217 210–829–7357 The Landing at Stone Oak 19110 Huebner Rd 78258 210–479–0155 The Lodge at Leon Springs 24137 Boerne Stage Rd 78255 210–698–9821 The Renaissance House Inc 227 Saratoga 78213 210–348–9678 The Forum at Lincoln Heights 311 West Nottingham 78209 210–824–2314 The Grandview of Westover Hills 8627 Lakeside Pkwy 78245 210–810–4900 The Village at Incarnate Word 4707 Broadway St 78209 210–829–7561 Thera Med Rehabilitation Clinic Inc 9571 New World 78239 210–927–7930 Verbena Seraphim Assisted Living LLC 5683 Verbena St 78240 210–310–3257 Victory Home Health Care 5326 Chestnut View Dr 78247 210–462–7818 Weddington Place Assisted Living Facility 231 G St 78210 210–688–4840 Wood Living Center of San Antonio #11 127 Cloudhaven 78209 210–804–2377 Woodcrest Home for Senior Citizens 11307 Forest Shower 78233 210–599–3053

SHAVANO PARK Alpha Senior Care Home 96 Windmill Rd 78231 210–290–9131

WINDCREST Mentis Neuro San Antonio 6849 Crestway Dr Ste B 78239 210–599–4400 Sunny Spirits 710 Fenwick 78239 210–590–8961 Sunny Spirits at Hickory Hollow 6302 Hickory Hollow 78239 210–618–5203

SCHERTZ First St Assisted Living and Adult Day Care 312 First St 78154 210–566–6303 New Haven Assisted Living of Schertz 2300 FM 3009 78154 210–319–4965 The Legacy at Forest Ridge 5001 Schertz Pkwy 78154 210–305–5713

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HOUSING: Memor y Care

Tips for Effective Alzheimer’s Communication Alzheimer’s disease presents many challenges, and communication is a big one. Despite the challenges, you can communicate effectively with a loved one who has Alzheimer’s. Consider these tips provided by the Mayo Clinic staff: • Speak clearly. Introduce yourself. Speak in a clear, straightforward manner.

• Show respect. Avoid secondary baby talk and diminutive phrases, such as “good girl.” Don’t assume that your loved one can’t understand you, and don’t talk about your loved one as if he or she weren’t there.

• Stay present. Maintain eye contact, and stay near your loved one so that he or she will know that you’re listening and trying to understand.

• Avoid distractions. Communication may be difficult—if not impossible— against a background of competing sights and sounds.

• Keep it simple. Use short sentences and plain words. As the disease progresses, yes-no questions may work best, and only one question at a time is best. Break down requests into single steps.

• Don’t interrupt. It may take longer than you expect for your loved one to process and respond. Avoid criticizing, hurrying and correcting.

• Use visual cues. Sometimes gestures or other visual cues promote better understanding than words alone. Rather than simply asking if your loved one needs to use the toilet, for example, take him or her to the toilet and point to it.

• Don’t argue. Your loved one’s reasoning and judgment will decline over time. To spare anger and agitation, don’t argue with your loved one.

• Stay calm. Even when you’re frustrated, keep your voice gentle. Your nonverbal cues, including the tone of your voice, can send a clearer message than what you actually say.

Online Resources: Alzheimer’s Association – alz.org Alzheimer’s Foundation of America – alzfdn.org BrightFocus Foundation – brightfocus.org Caregiver ACTION Network – caregiveraction.org National Institute on Aging – nia.nih.gov WebMD – webmd.com

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HOUSING: Memor y Care

HOMEMADE TURMERIC ALMOND DRESSING Source: epicurious

Makes

3/4 cup

This creamy dressing is great drizzled over your favorite salad, grain bowl or cooked veggies. Bonus: Turmeric offers improved brain function and anti-depressant benefits.

Ingredients 3 (2-inch) pieces fresh turmeric, peeled and roughly chopped, or 2 teaspoons ground dried turmeric

1/4 cup plus 2 tablespoons fresh lemon juice

1 (1-inch) piece fresh ginger, peeled and roughly chopped

1 tablespoon honey

3 tablespoons natural almond butter 1/4 teaspoon kosher salt

1 garlic clove, roughly chopped

Combine all ingredients with 3 tbsp. water in a blender and purée until smooth, about 3 minutes. Taste and adjust salt or lemon juice, if desired.

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Recipes

on

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HOUSING: Memor y Care

The

Essential

Caregiver Toolkit

We’ve compiled a comprehensive toolkit for our fellow Texas caregivers, like y-o-u.

New tools, tips and resources added frequently.

Access the online Essential Caregiver Toolkit at srgtexas.com/getcaregivertoolkit SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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HOUSING: Memor y Care

Memory Care Bader House 3411 Paesano’s Pkwy 78231 210–408–1002

BOERNE Franklin Park Boerne 18 Old San Antonio Rd 78006 855–502–2804

Brookdale Nacogdoches 14595 Nacogdoches Rd 78247 210–740–0175

New Hope Assisted Living 112 Buckskin Dr 78006 830–755–4673

NEW BRAUNFELS

Colonial Gardens 10 Lynn Batts Ln 78218 210–826–6594

Memory Care of New Braunfels 2022 State Hwy 46 W 78132 830–420–5882

Franklin Park Alamo Heights 230 W Sunset Rd 78209 855–502–2805

Rio Terra 2294 East Common St 78130 830–221–4800

Franklin Park TPC Parkway 21802 Encino Commons 78259 888–282–6076

Sodalis at New Braunfels 550 Rock St 78130 830–624–7702

Memory Care of Westover Hills 10910 Town Center Dr 78251 210–802–6653

SAN ANTONIO

Poet’s Walk San Antonio 5438 Presidio Pkwy 78249 210–920–7091

Arden Courts of San Antonio 15290 Huebner Rd 78231 210–408–9100

Seasons Alzheimer’s Care and Assisted Living 15170 Nacogdoches Rd 78247 210–584–4238

Autumn Leaves of Stone Oak 20271 Stone Oak Pkwy 78258 210–361–0159 Autumn Leaves of Westover Hills 10107 Military Dr W 78251 210–361–0826 Autumn Leaves Residential Home 6411 Ridge Pl 78250 210–681–1343 AutumnGrove Cottage – Blanco 1418 Walkers Way 78216 210–853–5567

The Landing at Stone Oak 19110 Huebner Rd 78258 888–697–5810

SCHERTZ Legacy at Forest Ridge 5001 Schertz Pkwy 78154 210–305–5713

AutumnGrove Cottage – Stone Oak 20718 Stone Oak Pkwy 78258 210–853–5567

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HOUSING: Skilled Nursing/Rehab

20 Questions to Ask

WHEN LOOKING AT SKILLED NURSING OPTIONS Start with a visual assessment of both the inside and outside.

Also, note if the residents are engaged in activities or just sitting.

1. What is the staff-to-resident ratio during the day, at night and on weekends?

2. Does the same team of nurses and certified nursing assistants (CNAs) work with the same resident all week?

3. What happens when the Medicare reimbursement runs out?

4. What amenities are private pay?

5. Is Wi-Fi available and if so, where on the property?

6. Are there safety locks on the doors and windows?

7. Is there an emergency generator or alternate power source?

8. What is the evacuation plan should it be necessary?

9. What is the pet policy?

10. Can special dietary needs be accommodated?

11. Do residents have a choice of food items at each meal?

12. Are the meals prepared on-site or off-site?

13. What is the policy for residents eating in their rooms?

14. Does the residence offer worship services?

15. Is there a functioning security system?

16. Are there pharmacy, lab, dental or x-ray services available on-site?

17. Are they Medicare and/or Medicaid certified?

18. Is abuse prevention training and background checks a

requirement for all staff?

19. How often are residents bathed?

20. What special services can be provided if needed, such as on-site

rehab, therapeutic whirlpool baths, ventilators, hospice, etc.?

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Courtesy

of

Texas Health

and

Human Services

A long-term care ombudsman helps nursing home residents with their rights. Living in a nursing home doesn’t mean giving up your freedom.

If you feel someone is violating your rights, the Texas Health and Human Services Commission’s long-term care ombudsman can help.

Nursing home residents have the same rights and protections of their health, safety and welfare that we all share. For nursing home residents these rights include the right to vote, voice complaints, exercise personal choice, the opportunity to make medical and social decisions, visit with anyone you wish and to be lawfully discharged and leave the facility.

HOUSING: Skilled Nursing/Rehab

Ombudsmen Are Here to Help

When it comes to discharges, one of the biggest problems people face is losing their spot in their nursing home when they have to go to the hospital. This practice, known as “patient dumping,” is among the top five frequent complaints Patty Ducayet, Texas long-term care ombudsman, sees.

The long-term care ombudsman will make sure you know your rights, including your right to appeal and return to your nursing home after a hospital stay and can represent you during that appeal.

While telling your nursing home’s management is often the best and quickest way to make sure your complaint is addressed, Texas Health and Human Services Commission stands by ready to help if needed.

“An ombudsman can help bring the resident’s concerns to management and offer ideas to address the concern,” Ducayet said.

“An ombudsman can give everyone information about the nursing facility’s requirements about residents’ rights and will tell the resident about the option to report a complaint to HHSC Long-Term Care Regulatory Services.”

For more information on the Ombudsman in your area: 800–252–2412 hhs.texas.gov (search for ombudsman) SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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HOUSING: Skilled Nursing/Rehab

Skilled Nursing/Rehab BANDERA

DEVINE

Bandera Nursing & Rehabilitation Center 222 FM 1077 78003 830–796–4077

Devine Health & Rehabilitation 104 Enterprise Ave 78016 830–663–4451

Cedar Creek Nursing and Rehabilitation Center 159 Montague Ave 78003 830–460–3767

FLORESVILLE Floresville Residence & Rehabilitation Center 1811 Sixth St 78114 830–393–2561

BOERNE

Frank M. Tejeda Texas State Veterans Home 200 Veterans Dr 78114 830–216–9456

Care Choice of Boerne 200 Ryan St 78006 830–249–2594 Cibolo Creek 1440 River Rd 78006 830–816–5095 Kendall House Wellness and Rehabilitation Center at Menger Springs 1050 Grand Blvd 78006 830–816–4100 Riverview Nursing & Rehabilitation 1102 River Rd 78006 830–249–2799 Town and Country Manor 625 N Main St 78006 830–249–3085

FREDERICKSBURG Fredericksburg Nursing & Rehabilitation LP 1117 S Adams St 78624 830–997–4364 Knopp Healthcare & Rehabilitation 1208 N Llano 78624 830–997–3704 Knopp Nursing & Rehabilitation 202 Billie Dr 78624 830–997–8840

CASTROVILLE Medina Valley Health and Rehabilitation Center 913 Hwy 90 W 78009 830–931–2900

TriStar Care Center Nursing & Rehabilitation 619 W Live Oak St 78624 830–997–4391

COMFORT Trinity Nursing and Rehabilitation of Comfort LP 615 Faltin St 78013 830–995–3747

CONVERSE Rosewood Rehabilitation & Care Center 7700 Mesquite Pass 78109 210–650–0551

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Regency Manor Nursing & Rehabilitation LP 1615 Eleventh St 78114 830–216–7090

Windcrest Nursing & Rehabilitation Center 210 W Windcrest St 78624 830–997–7422

HONDO Community Care Center of Hondo 2001 Ave E 78861 830–426–3087 Hondo Nursing & Rehabilitation LP 3002 Ave Q 78861 830–426–3056

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Country Care Manor 2736 FM 775 78121 830–779–2355

Coronado at Stone Oak 19638 Stone Oak Pkwy 78258 210–402–5750

NEW BRAUNFELS Colonial Manor Care Center 821 US Hwy 81 W 78130 830–625–7526

Golden Estates Rehabilitation & Healthcare Center 130 Spencer Ln 78201 210–736–4544

Eden Home Inc 631 Lakeview Blvd 78130 830–625–6291

Heartland Health Care Center – San Antonio One Heartland Dr 78247 210–653–1219

Kirkwood Manor 2590 Loop 337 N 78130 830–620–0509

Heartland Health Care Center – San Antonio North 7703 Briaridge 78230 210–341–6121

Sundance Inn Health Center 2034 Sundance Pkwy 78130 830–221–1400

SAN ANTONIO Advanced Rehab & Healthcare of Live Oak 8221 Palisades Dr 78233 210–600–3700 Alamo Heights Health & Rehabilitation Center 8223 Broadway 78209 210–828–0606

Brookdale Patriot Heights 5000 Fawn Meadow 78240 210–740–0178 Buena Vida Nursing and Rehabilitation Center 5027 Pecan Grove 78222 210–333–6815

Huebner Creek Health & Rehabilitation Center 8306 Huebner Rd 78240 210–691–3111

Las Colinas of Westover 9738 Westover Hills Blvd 78251 210–305–5730

Blanco Villa Nursing & Rehabilitation LP 8020 Blanco Rd 78216 210–344–4553

Brookdale Alamo Heights 855 E Basse Rd 78209 210–930–1040

Highland Nursing Center 5819 Pecan Valley Dr 78223 210–532–1911

Inspiration Hills Rehabilitation Center 1939 Bandera Rd 78228 210–434–0671

Army Residence Community Health Care Center 7400 Crestway Dr 78239 210–646–5300

Bridgemoor Transitional Care 6035 Eckhert Road 78240 210–642–5300

HOUSING: Skilled Nursing/Rehab

Casa Rio Healthcare & Rehabilitation 6211 S New Braunfels Ave 78223 210–531–0569

LA VERNIA

Legend Oaks Healthcare & Rehabilitation – West San Antonio 222 Bertetti Dr 78227 210–673–1700 Legend Oaks Healthcare and Rehabilitation of South San Antonio 2003 W Hutchins Pl 78224 210–927–0800 Mccullough Hall Nursing Center Inc 603 SW 24th St 78207 210–435–7711 Memorial Medical Nursing Center 307 W Cypress St 78212 210–223–5521 Meridian Care 7181 Crestway Dr 78239 210–599–3005 Continued

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Skilled Nursing/Rehab SAN ANTONIO – Continued Meridian Care at Grayson Square 815 E Grayson St 78208 210–226–8181 Meridian Care of Monte Vista 616 W Russell Pl 78212 210–735–9233

Regent Care Center Oakwell Farms 8501 Laurens Ln 78218 210–804–1223 Regent Care Center of San Antonio 16400 Blanco Rd 78232 210–408–1212

Mesa Vista Inn Health Center 5756 N Knoll Dr 78240 210–321–5200 Morningside Ministries at Chandler Estate 1502 Howard St 78212 210–737–5100 Morningside Ministries at The Manor 2201 St Cloud St 78228 210–731–1000 Mystic Park Nursing & Rehabilitation Center 8503 Mystic Park 78254 210–256–0906

PowerBack Rehabilitation (San Antonio) 5423 Hamilton Wolfe Rd 78229 210–694–9494 Retama Manor Nursing Center – San Antonio North 501 Ogden 78212 210–225–4588 Retama Manor Nursing Center – San Antonio West 636 Cupples Rd 78237 210–434–0611 River City Care Center 921 Nolan St 78202 210–226–6397

Normandy Terrace Healthcare & Rehabilitation Center 841 Rice Rd 78220 210–648–0101

St Francis Nursing Home 630 W Woodlawn Ave 78212 210–736–3177

Northeast Rehabilitation and Healthcare Center 603 Corinne Dr 78218 210–824–7331

San Jose Nursing Center 406 Sharmain Pl 78221 210–924–8136

Northgate Health and Rehabilitation Center 5757 N Knoll 78240 210–699–8535

San Pedro Manor 515 W Ashby Pl 78212 210–732–5181

Oak Park Nursing and Rehabilitation 7302 Oak Manor Dr 78229 210–344–8537 Paramount Senior Care Centers at San Antonio 5437 Eisenhauer Rd 78218 210–646–9576 Parklane West Healthcare Center 2 Towers Park Ln 78209 210–829–1400

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Regent Care Center at Medical Center 3935 Medical Center Dr 78229 210–614–4888

SCC at Hunters Pond Rehabilitation & Healthcare Center 9903 Hunters Pond 78224 210–477–2200 SCC at Pecan Valley Rehabilitation & Healthcare Center 3838 E Southcross 78222 210–581–2273 SCC at Westover Hills Rehabilitation & Healthcare Center 9922 TX–151 78251 210–546–2273

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The Vista at Blue Skies West 5100 John D Ryan Blvd 78245 210–677–8666

Senior Care of Wurzbach 8300 Wurzbach Rd 78229 210–617–2200

Trisun Care Center – Lakeside 8707 Lakeside Pkwy 78245 210–510–3200

Silver Creek Manor 9014 Timber Path 78250 210–523–2455

Windsor Mission Oaks 3030 S Roosevelt Ave 78214 210–924–8151

Sonterra Health Center 18514 Sonterra Pl 78258 210–545–4800

SCHERTZ Autumn Winds Living & Rehabilitation 3301 FM 3009 78154 210–658–6338

Sorrento 2739 Babcock Rd 78229 210–616–3250 Southeast Nursing & Rehab 4302 E Southcross Blvd 78222 210–333–1223 Stone Oak Care Center 505 Madison Oak Dr 78258 210–481–9000 Sunrise Nursing & Rehabilitation Center 50 Briggs St 78224 210–921–0184 The Atrium Rehabilitation Center 7602 Louis Pasteur Dr 78229 210–614–9974 The Forum at Lincoln Heights 311 W Nottingham 78209 210–824–2314

SEGUIN Guadalupe Valley Nursing Center 1210 Eastwood Dr 78155 830–379–9308 Hacienda Oaks Nursing and Rehab 1637 N King St 78155 830–379–3784 Nesbit Living & Recovery Center 1215 Ashby St 78155 830–379–1606 Remarkable Healthcare 1339 Eastwood Dr 78155 830–379–3900

The Heights on Huebner 10127 Huebner Rd 78240 210–858–0828

Windsor Nursing and Rehabilitation Center of Seguin 1219 Eastwood Dr 78155 830–379–7777

The Mission at Blue Skies East 4949 Ravenswood Dr 78227 210–673–2761

STOCKDALE

The Sarah Roberts French Home 1315 Texas Ave 78201 210–736–4238 The Village at Incarnate Word 4707 Broadway 78209 210–829–7561

Silver Tree Nursing & Rehabilitation Center 930 Roy Richard Dr 78154 210–566–9100

HOUSING: Skilled Nursing/Rehab

Senior Care of Windcrest 8800 Fourwinds Dr 78239 210–637–2700

Stockdale Residence & Rehabilitation Center 300 Salmon St 78160 830–996–3721

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l a g n fi nin n a l p hospice • funeral resources monuments • cremation services

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Final Planning Resources ADVANCE PLANNING DOCUMENTS

GriefShare griefshare.org

Caring Connections caringinfo.org

Grieving.com grieving.com

Free Texas Living Will Form rocketlawyer.com

Holy Spirit Catholic Church holyspiritsa.org

Powers of Attorney, DNR, and Similar Documents texaslawhelp.org

Hope Hospice hopehospice.net

Preparing For End–Of–Life Care: Advance Planning Documents txcatholic.org Texas Advance Directive Form everplans.com Texas Health and Human Services hhs.texas.gov/laws–regulations/ forms/advance–directives

Life After Loss (American Cancer Society) 800–227–2345 National Widowers Association nationalwidowers.org North Central Baptist 210–297–4000 baptisthealthsystem.com

BEREAVEMENT SUPPORT

Oak Hills Church oakhillschurch.com

AARP aarp.org

Outreach Health Services outreachhealth.com

Aftertalk aftertalk.com

Porter Loring Family Care Services 210–227–8221 porterloring.com

Castle Ridge Mortuary castleridgemortuary.com Christus VNA Hospice and Palliative Care 210–558–6300 Compassion and Choices End–Of–Life Support 800–247–7421 compassionandchoices.org Griefnet griefnet.org

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St. Matthews Catholic Church stmatts.org San Antonio Area Widowed Persons Service 210–745–5801 Soul Care Project soulcareproject.org Summit Christian Center summitsa.com The Light Beyond thelightbeyond.com

SRGTEXAS.COM

END–OF–LIFE PLANNING

Baylor College of Medicine 713–798–3858

Abode 210–967–9891 abodehome.org

BIOGIFT 866–670–1799 biogift.org

FINAL PLANNING

DONATION OF A BODY

Caring Connections 800–658–8898 caringinfo.org

Donate Life Texas donatelifetexas.org

Grave Talk churchofenglandfunerals.org

Science Care sciencecare.com UT Health Science 210–567–3900 uthscsa.edu/csa/bodydonation DONOR PROGRAMS Blood Center 713–790–1200 800–355–7427 Donate Life Texas 877–839–2755 donatelifetexas.org LifeGift 713–523–4438 800–633–6562 lifegift.org Lion’s Eye Bank of Texas at Baylor College of Medicine 713–798–5500 bcm.edu/eye National Kidney Foundation Donor Family Council 800–622–9010 kidney.org National Marrow Donor Program 800–526–7809 marrow.org The Living Bank 713–528–2971 800–528–2971 livingbank.org United Network for Organ Sharing (UNOS) 804–782–4800 unos.org

Hospice Foundation of America hospicefoundation.org Kitchen Table Conversations Educating Central Texans to have end of life conversations and legally documenting their wishes. kitchentableconversations.org National Association for Home Care and Hospice nahc.org National Hospice and Palliative Care 703–837–1500 nhpco.org Planning for a Graceful Exit epicenter.org/wc–end-of-life-planning FUNERALS, BURIAL AND CREMATION Assistance in finding low-cost funeral arrangements Funeral Consumers Alliance of Central Texas 512–480–0555 fcactx.org Texas Funeral Service Commission 512–936–2474 tfsc.state.tx.us Texas Prepaid Funeral Contracts 877–276–5554 www.prepaidfunerals.texas.gov Continued

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Final Planning Resources FUNERALS, BURIAL AND CREMATION

GRIEF COUNSELING Quality of Life Care qualityoflifecare.com

Continued

For Veterans Department of Veterans Affairs 800–827–1000 va.gov Gold Star Wives of America goldstarwives.org Military Funeral Honors militaryfuneralhonors.osd.mil Mission Park RETAMA Cemetery 210–576–3480 missionparks.com/veterans

STAGES OF GRIEF 1.

2.

3.

4.

5.

Denial Anger Bargaining Depression Acceptance

Understanding the five stages of grief grief.com/the–5–stages–of–grief

The Kerr County Veterans Service Office 830–792–2203 VA Houston National Veterans Cemetery 281–447–8686 cem.va.gov DECEASED IDENTITY THEFT To avoid identity theft of a deceased person, it is recommended that you take the following steps: • Scale back the obituary—don’t provide too much information • Notify banks and creditors • Contact credit reporting bureaus—request decedent’s credit report and flag as “deceased” • Report death to Social Security; they will flag decedent’s number as inactive.

Also notify your local passport office, if applicable • To remove the deceased name from direct marketing lists, register as deceased Do–Not–Contact Web site............ dmaconsumers.org/consumerassistance.html

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A person may provide written directions for the disposition, including cremation, of their remains in a will, a prepaid funeral contract, or a written instrument called “Appointment of Agent to Control Disposition of Remains,” which is signed and acknowledged by the person who agrees to be responsible for the interment. A copy can be obtained at: Legal Hotline for Texans.......................................................800–622–2520 tfsc.state.tx.us SOCIAL SECURITY BENEFICIARY – REPORTING A DEATH

FINAL PLANNING

DIRECTIONS FOR THE DISPOSITION OF REMAINS

When a Social Security beneficiary dies, report the death to the Social Security Administration as soon as possible. They will require the name and Social Security Number of the deceased, the date and place of death, if there is a surviving spouse or an eligible child, and your name and address. A copy of the Death Certificate may be required. You will be given instructions on handling any forthcoming Social Security checks. A one–time death benefit of $255 is paid to a surviving spouse or eligible child.

Social Security Administration............................................800–772–1213 ssa.gov VITAL RECORDS Birth and Death Certificates Texas Law dictates that both birth and death certificates are deemed confidential for a set period of time. Birth certificates are confidential for 75 years, and death certificates are confidential for 25 years after the death has occurred. If a birth or death certificate is requested before this period of time elapses, certified copies of these documents can only be obtained by a qualified applicant.

A qualified applicant can be an immediate family member (by blood or marriage), a legal guardian, or the legal representative of the person for whom the document is requested. If you are not a qualified applicant, you may request a verification of a birth or death record.

Certified copies of the birth and death certificates are issued with a state seal and are printed on security paper. Heirloom birth certificates have a different cost and are printed on special paper that boasts a design celebrating Texas.

The heirloom certificate ($60) is only offered through Austin, Texas.

Funeral homes will supply certified copies of a death certificate for a small fee if requested at the time funeral arrangements are made.

Texas Bureau of Vital Statistics............................................888–963–7111 dshs.state.tx.us/vs/

Continued SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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Final Planning Resources LOCAL REGISTRARS Bandera (County Clerk)...................................................banderacounty.org Bexar (Municipal Archives & Records).................................... sanantonio.gov Comal (County Clerk)........................................................... co.comal.tx.us Gillespie (County Clerk)................................................... gillespiecounty.org Guadalupe (County Clerk).............................................. co.guadalupe.tx.us Kendall (County Clerk)........................................................ co.kendall.tx.us Kerr (County Clerk).................................................................. co.kerr.tx.us Medina (Medina County Health Department)........................ medinahealth.org VERIFICATION OF BIRTH AND DEATH The verification of a birth or death record is NOT a certified copy of the birth or death certificate, but a letter with the person’s name, date of occurrence, county where the birth or death took place and a state file number. Letters may not be available at all birth and death registrars. Verifications are available from 1903 to the present date. Fees for birth and death verification range from $22–$30.

This fee is non-refundable for records that are not located.

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FINAL PLANNING

How much do funerals actually cost?

Our Funeral Home Price Survey compares prices for you.

Funeral Consumers Alliance of San Antonio Providing Consumer Information on End-of-Life Options

Do you want to document your final plans but don’t know where to begin?

We offer resources to get you started... tools that can turn difficult conversations into caring, respectful dialogue.

Visit our website or contact us: www.funeraladvicesatx.org | 210.341.2213 Since 1948, serving as an all volunteer non-profit consumer group providing information to help people make end-of-life decisions that fit their values and their budget.

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FINAL PLANNING

Hospices Below are area Hospice Agencies licensed by the State of Texas and listed by the Texas Department of Aging and Disability Services.

BANDERA River City Hospice 830–796–7979

BOERNE Alamo Hospice 830–816–5024 River City Hospice 830–816–5578

FLORESVILLE Nurses In Touch 830–216–7111

FREDERICKSBURG Ave Maria Hospice 830–997–1709 Hill Country Memorial Hospice 830–997–1335

HELOTES Benevolent Hospice, LLC 210–681–2140

HONDO River City Hospice 830–584–2030

KERRVILLE Alamo Hospice 830–816–5024 Peterson Hospice 830–258–7799

NEW BRAUNFELS Cima Hospice of Central Texas, LP 830–643–1971 Harbor Hospice 830–214–0477 Hope Hospice 800–499–7501

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Interim HealthCare Hospice Generous Home Care Management, LLC 830–214–0129 210–239–5056

SAN ANTONIO

A Plus Family Care, LLC 210–530–9111 A Bliss Hospice Care 210–822–0577 Alamo Hospice 210–444–2244 Altus Hospice 210–920–2620 Amedia Hospice 210–377–3444 Amedisys Hospice of San Antonio 210–541–0922 Brookdale Hospice San Antonio 210–600–5375

Good Shepherd Hospice 210–733–3939 Grace Hospice 210–525–1400 Guiding Light Hospice 210–585–2335 Harbor Hospice of Central San Antonio, LP 210–481–0500 Harbor Hospice of North San Antonio 210–481–0500 Harbor Hospice of South San Antonio 210–481–0500 Harbour Hospice 210–403–9911

Blue Skies of Texas Hospice Heart To Heart Hospice of 210–838–6340 San Antonio 210–824–4113 CHRISTUS Sister Mary Hospice Center Heart to Heart Hospice of 210–558–6300 San Antonio South 210–922–0001 Cima Hospice of San Antonio, LP Heartland Hospice 210–561–5522 210–340–0499 Companion Hospice and Holy Savior Hospice Palliative Care of South Texas 210–375–5914 855–320–5552 Interim HealthCare Hospice Compassus – San Antonio Hospice & Palliative Care 210–731–0505

210–308–7026

Embrace Hospice, LLC 210–691–3600

Kindred Hospice 210–733–1212

Encompass Home Health & Hospice 210–901–7300 Generations Hospice Care 210–979–9933 SRGTEXAS.COM

Kindred Hospice 210–738–8141

Kindred Hospice Inpatient Unit 210–492–1400

210–932–2565

New Century Hospice – San Antonio 210–593–3200 Premier Hospice Care 210–231–0435 Questqual Home Health & Hospice Agency 210–739–6480 River City Hospice of Texas, LLC 210–858–9138

Southern Hospice Care Texas, Inc. 210–490–6211

210–348–4300

St. Gabriel’s Hospice and Palliative Care 210–822–2992

Guadalupe Regional Hospice Services 830–401–7561

SEGUIN

FINAL PLANNING

San Antonio Home Health Transitions Hospice, LLC and Hospice – Bexar County 210–906–8555 210–787–3343 Unity Hospice Care, LLC 210–370–7785 Seasons Hospice & Lenity Hospice Care Palliative Care of Texas – 210–457–4444 VITAS Inpatient Hospice Unit at Methodist Merida Health Care Group San Antonio 210–471–2300 Healthcare 210–923–7800 210–961–4060 Signal Hospice Care LLC My Medical Network 210–732–7600 Vitas Healthcare Hospice, LLC Legacy Home Health Agency, Inc. 210–736–1855

Superior Hospice of San Antonio 855–227–5777 Tender Touch Hospice 210–585–6352

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RELAX & RESTORE 102

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x a l e r resto & re massage therapy • books volunteer opportunities

• •

travel • dining • pets professional services

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Volunteering Volunteering can be a very rewarding use of your time. Consider these questions before choosing a volunteer opportunity.

• What are my skills and my personal priorities?

• How much time do I have to volunteer?

• How do I want to use my talents?

Organizations Looking for Volunteers (not a comprehensive list) Animal Defense League of Texas Kennel care support, hospital, adoption center and thrift store are areas in which volunteers can help.

210–655–1481 adltexas.org

San Antonio Botanical Garden Volunteer as a guide or educator, assist as a membership ambassador or help with events, gardens and more.

210–536–1415 sabot.org

McNay Art Museum Volunteers can be greeters to welcome and inform visitors.

210–824–5368 mcnayart.org

San Antonio Food Bank Volunteer opportunities are plenty, such as sorting or helping in the community kitchen, the urban farm or the Mobile Apple Corps and more.

210–431–8388 safoodbank.org

Northeast Senior Assistance Volunteers run errands, drive elderly clients to appointments or take care of minor household chores.

210–967–6372 neseniorassistance.org

San Antonio Missions National Historical Park Volunteer positions may include conducting wildlife and plant surveys, leading guided tours, Ombudsman – San Antonio performing clerical duties or If you have a passion for helping maintaining park facilities. others, a caring spirit and a willingness 210–932–1001 to learn, consider becoming an nps.gov/saan Ombudsman. You could help improve the quality of life and care for residents San Antonio Pets Alive!

Volunteers can help at the adoption in a facility near you.

866–231–4922 centers, medical clinic, administrative aacog.com/86/Ombudsman office and do a wide range of duties.

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San Antonio Stock Show & Rodeo Volunteers help plan and conduct the Stock Show & Rodeo as well as the annual events that are held in support of the main event.

210–225–5851 sarodeo.com

The Witte Museum Volunteers can work in the museum shop, help with teacher’s workshops or office work.

210–357–1891 wittemuseum.org Volunteers in Medicine (New Braunfels) Volunteers range from physicians to dentists, from nurses to hygienists to office workers.

830–632–5131 nbvim.org

RELAX & RESTORE

San Antonio Public Library Volunteers can aid genealogists in the Texana department, set up exhibits, help with children’s activities and assist patrons using the library’s computers.

210–207–2500 mysapl.org

*These are only a few of the many organizations that are looking for volunteers.

If you don’t see something that interests you check srgtexas.com for more volunteer opportunities or consider searching online using “volunteering in San Antonio.”

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RELAX & RESTORE

Senior Centers Doris Griffin Senior One Stop Center 6157 NW Loop 410 78238 210–780–7444

BOERNE Rainbow Senior Center 17 Old San Antonio Rd 78006 830–249–2114

HONDO

Harlandale Senior Center 115 W. Southcross Blvd 78221 210–924–4771

Medina Senior Center – Hondo 808–A Harper 78861 830–741–6160

Normoyle Comprehensive Senior Center 700 Culberson 78211 210–207–5650

KERRVILLE

Northeast Senior Center 4135 Thousand Oaks 78247 210–207–4590

Dietert Center 451 Guadalupe St 78028 830–792–4044

SAN ANTONIO

South Side Lions Senior Center 3303 Pecan Valley Dr 78210 210–207–1760

Alicia Trevino Lopez Senior Center 8353 Culebra Rd 78251 210–558–0178

West End Park 1226 NW 18th St 78207 210–207–1720

Bob Ross Senior Center 2219 Babcock 78229 210–207–5300

Willie Cortez Comprehensive Senior Center 5512 SW Military Dr 78242 210–207–5294

Claude Black Community Center 2805 E. Commerce 78203 210–207–5233

SEGUIN

Commanders House Adult & Senior Center 622 S. Flores 210–207–3010

The Silver Center 510 E Court St 78155 830–303–6612

District 2 Senior Center 1751 S WW White Rd 78220 210–207–5390 District 5 Comprehensive Senior Center 2701 S Presa 78210 210–207–5270

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BE INFORMED.

RELAX & RESTORE

Age Well Live Well “Understanding what options are available helps me make the right decisions.”

Find the services and programs you need at http://bit.ly/seniorguide19 SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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LEGAL & FINANCIAL

An Important update on Medicare Find out how it can affect you.

Important changes to the federal Medicare program became effective at the beginning of the year. As a result, retirees in your state may be eligible for coverage with new options.

Find out if you qualify for Medicare Supplement insurance policies from Physicians Life Insurance Company that can help limit your out-of-pocket expenses.

For FREE information, call:

1-844-821-1354 or visit MedSupBenefit.com/resource Get the facts that matter to you: • Critical dates for Medicare eligibility • Options that can help keep more money in your pocket • Medicare benefits many retirees may not be aware of We are not connected with, nor endorsed by, the U.S. Government or the Federal Medicare Program. Requests for additional information regarding this solicitation of insurance,

including costs, exclusions, and limitations require contact with an insurance agent or insurance company. L030 series 6249_C

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l l a a g i le nc a n fi financial planners • elder law attorneys reverse mortgage specialists • financial institutions

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Five Must-Have

Legal Documents W

hether you’re a caregiver or interested in getting your own business in order, we’ve identified five recommended legal documents that every adult should have. There are many online resources that explain in further detail about each document. If you have an attorney, be sure to ask about these documents or there are online resources that provide a free template for you to create your own. Don’t wait until it’s too late—take a moment to get organized.

A D VA N C E D I R E C T I V E Also known as a living will or health care declaration/directive, this document outlines your wishes for medical treatments and life-sustaining measures, in the case that you are not able to communicate them verbally. Details might include a “do not resuscitate” order (DNR), the use

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of breathing machines, tube feeding or organ donation. Making these decisions in advance lets medical professionals know what measures to take and grants your loved ones peace of mind, should they have to communicate these decisions for you.

D U R A B L E P O W E R O F AT T O R N E Y F O R H E A L T H C A R E While an advance directive is limited to end-of-life concerns, a durable power of attorney for health care accounts for all health care decisions in the case that you are incapable of making decisions for yourself. In this document, you are able to outline how your designated power of attorney should act. Their authority to make these decisions ends when you are once again capable of making your own decisions.

L A S T W I L L A N D T E S TA M E N T Many people know this document simply as a “will.” It outlines how your property (including digital property such as email accounts and blogs) should be distributed and to whom. Different states have different requirements for one’s will. In Texas your will must be signed by two witnesses.

LIVING TRUST A living trust designates someone (trustee) to help manage and distribute your assets rather than going through the court system, as in a last will.

This often prevents your last wishes from becoming public record. This document also designates terms in which the trustee would set into action, should you be unable to make decisions regarding your assets during and after your life.

F I N A N C I A L P O W E R O F AT T O R N E Y This document designates someone (principal) to do business on your behalf, should you be unable to take care of necessary matters yourself.

Tasks designated might include paying bills, selling property, managing assets or applying for medical benefits. Unlike a living trust, a financial power of attorney dies when you do.

ONLINE RESOURCES: eldercareteam.com legalzoom.com nlm.nih.gov/medlineplus/advancedirectives.html texasnaela.com texasprobate.com/professional-forms SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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LEGAL & FINANCIAL

Legal & Financial Assistance EMERGENCY FINANCIAL ASSISTANCE

Salvation Army of Kerrville Texas 830–257–3620

Bandera County Helping Hand Center 830–796–8300

FINANCIAL AID

Catholic Charities, Archdiocese of San Antonio 210–222–1294 Christian Assistance Ministry – Kerr County 830–257–4222 Claude Black Community Center 210–353–2222 Community Council of South Central Texas 830–896–2124 Community Council of South Central Texas – Guadalupe 830–896–2124 Community Resource and Recreation Center 830–964–2324 Ella Austin Community Center 210–224–2351 Family Life Center – Seguin 830–379–1997 Hill Country Family Services – Kendall County 830–249–8643 Hill Country Needs Council 830–997–9756 Kerr County Area Christian Assistance Ministry 830–257–4222

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For Veterans Impact a Hero 513–792–4070 impactahero.org Horizon Outreach 713–467–4966 horizonoutreach.org Texas VFW Foundation texasvfw.org FINANCIAL ASSISTANCE The Foundation for End–of–Life Care 954–272–9847 foundationeolc.org Bexar County 210–335–6770 bexar.tx.networkofcare.org LEGAL ASSISTANCE Advocacy, Inc 800–880–0821 Texas RioGrande, Legal Aid, Inc. Serving Bastrop, Blanco, Burnet, Caldwell, Hays, Llano, Mason, Travis, Williamson 800–369–9270 Assistant Attorney General’s Office Assists with consumer complaints 512–463–2070 Bexar Area Agency on Aging 210–477–3275

SRGTEXAS.COM

Family Eldercare’s Guardianship and Money Management Program 512–450–0844 familyeldercare.org Lawyer Referral Service of Central Texas 512–472–8303 austinlrs.com

Texas Veterans Legal Assistance Project Hotline 800–622–2520 tlsc.org LEGAL ASSISTANCE WITH ADVANCED DIRECTIVES Advanced Directives for Health Care 800–880–1300 ext 1341 Texas Medical Association Provides Directive to Physician and Medical Power of Attorney forms free of charge.

512–370–1300 texmed.org

Texas RioGrande Legal Aid 800–369–9270 trla.org Family Law Hotline 800–777–3247

LEGAL & FINANCIAL

Catholic Charities, Archdiocese of San Antonio 210–222–1294

SENIOR FRAUD Attorney General of Texas 800–252–8011 texasattorneygeneral.gov

Justice in Aging 202–289–6976 justiceinaging.org

Medicare Fraud Hotline (Inspector General) 800–447–8477

Legal Aid of Central Texas 512–447–7707 Legal Hotline for Texans 800–622–2520 tlsc.org Texas Legal Services Center and Pro Bono Net 212–760–2554 TexasLawHelp.org For Veterans Lone Star Lawyers for Lone Star Veterans, Lone Star Legal Aid 254–756–7944 probono.net NVLSP 202–265–8305 nvlsp.org

Texas State Securities Board Provides free and confidential background checks on registered investment advisors and brokers.

512–305–8300 888–663–0009 ssb.texas.gov/investors (investor education) TAX PREPARATION ASSISTANCE AARP Tax–Aide Volunteer Counselors Info Line 888–227–7669 aarp.org/taxaide

Texas Law Help texaslawhelp.org/veterans Texas Lawyers for Texas Veterans texasbar.com/veterans SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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LEGAL & FINANCIAL

Aging & Disabilities Resource Center Courtesy

of

Texas Health

and

Human Services

If you’re looking for help for an aged parent or a child with a disability, the task can be overwhelming. There are so many agencies and programs, and the services they offer can be confusing. Making heads or tails out of all of them can be daunting.

By calling your local Aging and Disability Resource Center (ADRC), you will be connected with a trained case manager who will listen to your needs and send you to the right place for the services you need.

Anyone—individuals, concerned families or friends, or professionals— working with issues related to aging or disabilities can call their local ADRC for information tailored to their situation.

ADRCs can provide information on programs and services, help people understand their long term-care options, apply for programs and benefits, and more. What’s more, these services can be provided at the ADRC, via telephone, or through a home visit, whichever is more convenient to the caller.

“Many who seek help from ADRCs are older, so ADRCs have a special expertise in Medicaid programs and waivers,” said Doni Green, director of aging at the North Central Texas Council of Government’s ADRC. “Those tend to be complex, so one of the great benefits of having the ADRC on your side is that it gives you access to someone who is familiar with Medicaid, Medicaid waivers, and also a broad range of federal, state and local programs.”

The 22 ADRCs in Texas are funded by Texas Health and Human Services. To find your local ADRC: 1-855-937-2372

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LEGAL & FINANCIAL

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SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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Courtesy of SHARON WAGNER seniorfriendly.info

Understanding Medicare: Parts, Plans and Meeting Your Needs

M

any Americans who enter into Medicare do so with a sketchy understanding of how the system works.

That’s rather alarming considering how much older Americans rely on Medicare for their healthcare needs.

It’s essential that seniors understand how the program works to avoid missing out on important benefits and paying unnecessarily high costs. Sometimes, the best approach is to start from the beginning when unraveling a complex subject like Medicare: Parts of Medicare When you sign up for Medicare at age 65 you’re automatically enrolled in Plan A, which is hospital coverage, and Plan B, which covers outpatient coverage. Part A covers room and board in a hospital or skilled nursing facility, while Part B covers things like doctor visits, surgeries, lab work, equipment and diagnostic tests.

Prescription drugs are covered under Part D, which provides a card that allows you to buy prescription medications at a significantly lower cost than retail. Part D insurance is voluntary coverage but it’s a key part of the system because paying out-of-pocket for medications can be extremely expensive.

How the parts work Your Medicare Part B coverage is based on income, with enrollees starting at a base rate of $135.50 while higher-income enrollees pay an “income adjustment” (meaning they pay more for Medicare). Part B is a necessity; you cannot purchase supplemental insurance unless you have both Part A and B. If 116

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you’re working for a large employer, your health insurance there continues as your primary with Medicare playing a secondary role, meaning you can delay enrolling in Part B if your group insurance already includes outpatient benefits.

Part B covers 80% of medical services, with your share being the remaining 20%. Certain treatments and procedures can be quite expensive, which means you could end up with a hefty co-pay. Part D has built-in co pays for medications, so you won’t need supplemental insurance for the cost of needed medications.

Medicare Advantage Choosing the right supplemental coverage is one of the most important decisions you’ll make as a Medicare enrollee. Fortunately, you can select plan options based on your budget. Medicare Advantage, also known as Part C, offers plans that provide a low-cost alternative to Medicare. These plans have their own local network of providers and usually have lower premiums than Medigap, though there are co-pays for hospital stays, doctor visits and other approved services. Medicare Advantage also has a folded-in version of Part D, though it’s important to remember that it may not include the specific medications you need.

Medigap As mentioned, Medicare pays 80%. A Medigap plan pays the other 20% of your Part B outpatient expenses. Some Medigap plans also cover Part A and B deductibles, though you purchase your own stand-alone Part D coverage since Medigap doesn’t cover prescription medications.

Deciding whether Medicare Advantage could benefit you Check to make sure your doctor is in-network and accepts Medicare Advantage (some accept original Medicare instead). Keep in mind, most Advantage plans are good about pairing you with a specialist if your doctor is out of network. You’ll also want to make sure any medications you take are covered. If you take several prescriptions and have reached the “donut hole,” the annual limit on what Medicare Advantage will cover (between $3,820 and $5,100 on covered medications), bear in mind that Part D enrollees get a 75% donut hole discount on brand-name drugs starting at $3,800.

Consider also your out-of-pocket costs if you anticipate health care expenses, you can go with a plan with lower out-of-pocket costs. Check out the plan finder at Medicare.gov to find Medicare Advantage plans in your area that meet your needs. Note that plans such as Humana Medicare Advantage have extensive benefits, including vision and dental coverage as well as an innovative fitness program called SilverSneakers, which provides access to over 13,000 fitness centers.

It’s important to understand the Medicare system so you can find the coverage you need. As you compare and contrast plans, carefully check network provider and covered prescription medication lists. And stay abreast of the changes which frequently occur with Medicare. It also helps to know that if your plan doesn’t work for you this year, you can change it next year.

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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LEGAL & FINANCIAL

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LEGAL & FINANCIAL SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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TRANSPORTATION

Obtaining a Disabled or Elderly Placard/Plate To qualify as a visual disability, a person must have visual acuity of: • 20/200 or less in the better eye with correcting lenses, or • more than 20/200, but a limited field of vision in which the widest diameter of the visual field subtends an angle of 20 degrees or less.

The placards and plates are also available for individuals with physical limitations, including those who: • cannot walk 200 feet without stopping to rest • cannot walk without the use of, or assistance from, a brace, cane, crutch, another person, prosthetic device, wheelchair or other assistive device • are severely restricted by lung disease • use portable oxygen • have a severe cardiac condition • are severely limited in the ability to walk due to an arthritic, neurological or orthopedic condition, or • have a foot disorder or other condition that severely limits the ability to walk.

To obtain a disabled placard or plate: • Complete and sign an Application for Persons With Disabilities Parking Placard and/or License Plate at txdmv.gov • Have a licensed physician, podiatrist, optometrist, physician’s assistant, or advanced practice nurse complete the Disability Statement portion of the form.

• Include a fee of $5 for a parking placard for a temporary condition; permanent plates and placards are free.

• Mail the original application to the address on the form.

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free

•

low cost

•

medical & non-medical medical-aircraft

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TRANSPORTATION

Transportation Services AACOG Bexar Area Agency on Aging Rides In Sight 210–477–3275 855–607–4337 Alamo Area Resource Center (AARC) – ridesinsight.org Transportation 210–625–7222

ShurMed Emergency Medical Services 210–432–8800

Alamo Regional Transit (ART) 866–889–7433

Southeast Community Outreach for Older People (SCOOP) 210–359–6678

American Cancer Society For Cancer Related Medical Appointments 210–614–4211

Southwest Outreach for Older People (SWOOP) 210–558–0007

American Medical Response 210–599–9208 Christian Assistance Ministry – Kerr County 830–257–4222 City of San Antonio – Senior Center Transportation 210–207–7172

Support Services for the Elderly Project (SSEP) 210–207–6680 Texas Health and Human Services Commission Medicaid Transportation 877–633–8747 For Veterans

Driving Solutions for Disabilities 210–289–2447 ds4d.org GRASP Transit 210–658–6351

Call a Ride 4 Vets 210–362–5254 Disabled Veterans Rides Program – Guadalupe County 830–303–4188 ext.20 VIA Metropolitan Transit 210–366–2140 viainfo.net

Jefferson Outreach 210–734–5016 Kerr Konnect 830–315–5377 kerrkonnect.org

CABS

MobilityWorks of San Antonio 877–275–4907 Northeast Senior Assistance (NESA) 210–967–6372

STAR CAB 210–444–1111 Yellow Cab 210–222–2222 yellowcabsa.com

Presa Community Center – Transportation 210–532–5554 presa.org

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of customers recommend The Hartford*

The only national auto insurance program endorsed by AARP.

Call The Hartford now to request a FREE money-saving quote.

1-877-552-0311 No coupon necessary.

Not an AARP member? If you’re 50 or over, request a FREE quote and more information today!

FREE duffle bag when you request your free quote!4 AARP and its affiliates are not insurers. Paid endorsement. The Hartford pays royalty fees to AARP for the use of its intellectual property. These fees are used for the general purposes of AARP. AARP membership is required for Program eligibility in most states.

The AARP Automobile Insurance Program from The Hartford is underwritten by Hartford Fire Insurance Company and its affiliates, One Hartford Plaza, Hartford, CT 06155. It is underwritten in CA by Hartford Underwriters Insurance Company; in WA, by Hartford Casualty Insurance Company; in MN, by Sentinel Insurance Company; and in MA, MI and PA, by Trumbull Insurance Company. Auto is currently unavailable in Canada and U.S. Territories or possessions. Specific features, credits and discounts may vary and may not be available in all states in accordance with state filings and applicable law. Applicants are individually underwritten and some may not qualify.

1 In Texas, the Auto Program is underwritten by Southern County Mutual Insurance Company, through Hartford Fire General Agency. Hartford Fire Insurance Company and its affiliates are not financially responsible for insurance products underwritten and issued by Southern County Mutual Insurance Company.

2 Savings amounts based on information reported by customers who switched to The Hartford from other carriers between 1/1/19 and 12/31/19. Your savings may vary. 3First Accident Forgiveness is not available to CA policyholders. Terms and conditions apply. 4Gift is a limited time offer and not available in all states. Email address required in most states. Allow 4-7 weeks for delivery. Bottle not included.

006131 *Based on customer experience reviews shared online at www.thehartford.com/aarp as of June 2020.

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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TRANSPORTATION

Over 65 Driving DISABLED PARKING PERMITS – TO OBTAIN A PARKING PERMIT: Bandera County Tax Office 830–796–3731 banderacounty.org

Guadalupe County Tax Office 830–379–2315 property.co.guadalupe.tx.us

Bexar County Tax Office 210–335–2251 bexar.org

Kendall County Tax Office 830–249–9343 kendallad.org

Comal County Tax Assessor–Collector 830–221–1353 co.comal.tx.us

Kerr County Tax Assessor–Collector 830–792–2241 co.kerr.tx.us/tax

Gillespie County Tax Assessor–Collector 830–997–6519 gillespiecounty.org

Medina County Tax Assessor–Collector 830–741–6120 medinacountytaxoffice.com

DRIVERS LICENSING Renewal applicants 85+ pay a discounted fee of $9 for a two–year driver’s license. Texas driver’s license renewals are free for qualifying disabled veterans. dps.texas.gov Drivers Age 79 or Older

txdps.state.tx.us/driverlicense/elderlydrivers.htm

Vision Tests Vision test required for age 79+; 20/40 better eye or 20/70 better eye with restrictions. Bioptic telescopes are permitted to meet acuity standard, and driver must pass a road test.

Renewals Every 6 years from 79–84; Every 2 years for 85+; mail or electronic renewal not available to people 79+ DRIVING CLASSES & TRAINING 55 Driving School 210–674–7710 55 Alive Mature Driving Improvement Course Online defensive-driving-courses.com/55-alive-course AAA Senior Driving

seniordriving.aaa.com

AARP Driver Safety – Online Driving Course AARP Driver Safety Offerings

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aarpdriversafety.org aarp.org/drive

SRGTEXAS.COM

DRIVING INFORMATION & RESOURCES Driving Assessment Service

National Aging and Disability Transportation Center

nadtc.org

Tools to help make informed decisions about elderly drivers Driving Decisions Workbook

um-saferdriving.org

The Hartford Center for Mature Market Excellence – Safety Guides safedrivingforalifetime.com DRIVING SAFETY AAA Foundation for Traffic Safety

aaafoundation.org

TRANSPORTATION

universityhealthsystem.com

OBTAINING A PLACARD/PLATE FOR THE DISABLED OR ELDERLY To qualify as a visual disability, a person must have visual acuity of: • 20/200

or less in the better eye with correcting lenses, or

• more

than 20/200, but a limited field of vision in which the widest diameter of the visual field subtends an angle of 20 degrees or less.

The placards and plates are also available for individuals with physical limitations, including those who: • cannot

walk 200 feet without stopping to rest

• cannot

walk without the use of, or assistance from, a brace, cane, crutch, another person, prosthetic device, wheelchair or other assistive device

• are

severely restricted by lung disease

• use

portable oxygen

• have

a severe cardiac condition

• are

severely limited in the ability to walk due to an arthritic, neurological or orthopedic condition, or

• have

a foot disorder or other condition that severely limits the ability to walk.

To obtain a disabled placard or plate: • Complete

and sign an Application for Persons With Disabilities Parking Placard and/or License Plate at txdmv.gov

• Have

a licensed physician, podiatrist, optometrist, physician’s assistant, or advanced practice nurse complete the Disability Statement portion of the form.

• Include

a fee of $5 for a parking placard for a temporary condition; permanent plates and placards are free.

• Mail

the original application to the address on the form.

SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

125

Saving a Life from a potential catastrophe EVERY 10 MINUTES

I live

alone

but I’m never alone.

I have Life Alert . ®

One press of a button sends help fast, 24/7, for: medical • fall • fire • invasion • CO gas emergencies even when you can’t reach a phone.

No landline? No problem!

For a FREE brochure call:

1-855-614-5880 126

SRGTEXAS.COM

ADVERTISERS INDEX A Texas Gal Cooks.................................... 903–396–2851........................ 102 AARP Auto Insurance.................................. 877–552–0311........................ 123 Alzheimer’s Association San Antonio & South TX.... 800–272–3900.......................... 85 Arthritis Foundation.................................... liveyes.arthritis.org........................ 29 Aventine Senior Living............................... See Ad for Numbers............. 32B, 69 BCI Bath & Shower.................................... 281–870–4335.......................... 57 BlueCross BlueShield of Texas...................... 866–427–7497....................30, BC City of El Campo...................................... See Ad for Websites..................... 64 City of Lampasas....................................... lampasas.org............................... 62 DISH Network.......................................... 855–412–1543.......................... 56 easyMedicare.......................................... 281–892–1602........................ 119 Élan Westpointe........................................ 830–500–5413.......................... 81 Franklin Park Senior Living......................... See Ad.....IFC, 17, 32A, 63, 73, 83 Funeral Consumers Alliance of San Antonio.... 210–341–2213.......................... 99 Inogen One Oxygen.................................. 855–220–0314.......................... 33 LeafFilter Gutter Protection........................... 888–302–2324.......................... 61 Legacy at Forest Ridge............................... 210–305–5713.......................... 71 Life Alert.................................................. 855–614–5880........................ 126 Meals on Wheels San Antonio.................... 210–735–5115.......................... 13 MobileHelp.............................................. 844–359–4791.......................... 10 Mutual of Omaha Reverse Mortgage............ 210–493–7332...................... 1, 52 Nano Hearing Aids................................... 877–325–1277.......................... 39 National Debt Relief.................................. 844–300–3634........................ 118 OpusCare of Texas.................................... 210–988–1461................... 92, IBC Paralyzed Veterans of America..................... pva.org...................................... 25 Physicians Life Insurance Company............... 844–821–1354........................ 108 Physicians Mutual Insurance Company.......... 877–385–3985.......................... 43 Retire in Texas – RV Life............................... retireintexas.org/rvlife................... 65 Senior Resource Guide............................... 281–277–2333............................ 9 Social Security Disability – Bill Gordon & Assoc.... 844–525–4192........................ 115 Texas Health and Human Services................ bit.ly/seniorguide19................... 107 TV•Ears................................................... 866–298–1913.......................... 38 United Way of San Antonio & Bexar County.... 210–352–7000.......................... 19 SAY YOU SAW IT IN THE SENIOR RESOURCE GUIDE!

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The Essential

Caregiver Toolkit

We’ve compiled a comprehensive toolkit for our fellow Texas caregivers, like y-o-u.

New tools, tips and resources added frequently.

Access the online Essential Caregiver Toolkit at srgtexas.com/getcaregivertoolkit

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SRGTEXAS.COM

Learning the ABCDs of Medicare can be confusing. We can help.

Questions about Medicare Insurance Plans?

Get answers at a free Blue Cross and Blue Shield of Texas educational seminar. Virtual and in person sessions are available.

Reserve a spot:

By Phone: Call toll-free 1-866-427-7497, For accommodations of persons with special needs at meetings, call 1-866-427-7497 (TTY 711).

Online: bcbstx.com/medicare/seminars These events are only for educational purposes and no plan-specific benefits or details will be shared.

Blue Cross Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association Y0096_TBSRGAD20_C

753378.0520