Business News October 2015

CANADA’S OLDEST BREWER EXPLORES THE LATEST IN LIGHTING MOLSON COORS CANADA + takeCHARGE

OCTOBER 2015

VOLUME 30, NUMBER 6, 0834-2015

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OCTOBER 2015

In this issue...

Business News is a publication of the St. John’s Board of Trade.

Cover Story

2

Chair’s Message

3

Member Spotlight - Vigilant Management

5

Upcoming Events

6

Advocating for You

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Vol 30 No 6

Reproduction of any material contained in Business News is permitted provided written approval from the St. John’s Board of Trade.

Articles and criticisms are invited, but opinions expressed by contributors do not necessarily represent those of the St. John’s Board of Trade.

We encourage you to support the business leaders whose names and products you see advertised in this issue as well as throughout our entire membership. The Board reserves the right to edit submissions.

Editor: Printed by: Layout:

Kristina George Transcontinental Media Dc Design House

Features On the Job Find & Create Great Employees

8, 10, 15, 17 11 12 - 13

Ambassador Column

14

What are you @?

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ST. JOHN’S BOARD OF TRADE EXECUTIVE

Around The Board

21 - 23

Kim Keating Des Whelan Dorothy Keating Andrea Stack Sharon Horan Derek Purchase

Member News

25 - 26

Chair Senior Vice-Chair First Vice-Chair Second Vice-Chair Immediate Past Chair Secretary-Treasurer

BOARD OF DIRECTORS Kim Paddon Janis Byrne Kevin Peters Craig Ennis

Jim Fallon Wilfred J. Zerbe Andrew Wadden Marilyn Butland

STAFF Nancy Healey

Chief Executive Officer

Jennifer Chaytor

Lori Coleman

Manager of Finance & Compliance Business Affairs Manager

Margie Davis

Executive Sales Director

Kristina George Communications & Advocacy Specialist Rhonda Tulk-Lane

Policy & Advocacy Specialist

Wanda Palmer

Director of Sales and Member Fulfillment

Jackie Bryant-Cumby

Member Relations Administrator

Brendan Hagerty Labrador & Labour Market Specialist

St. John’s Board of Trade 34 Harvey Road, P.O. Box 5127 St. John’s, NL A1C 5V5 Canada Tel: (709) 726-2961 Fax: (709) 726-2003 E-mail: mail@bot.nf.ca Website: www.bot.nf.ca

Member Profiles

27

New Members

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Canada’s Oldest Brewer Explores The Latest In Lighting Did you Know?

1. Molson Coors St. John’s lighting upgrade will save enough electricity to power over 600 beer fridges for an entire year.

2. The brewery will be able to brew over 7,000,000,000 bottles of beer before they will need to replace their LED lights.

3. The inventors of the LED lighting technology that was used in the project won the Nobel Prize in Physics in 2014.

Molson Coors Canada works with takeCHARGE to save over $13,500 annually on electricity costs.

If you are a beer enthusiast you may know that light and beer don’t mix.

However when Molson Coors looked to cut electricity costs at their St. John’s location, it turned out that LED lighting technology paired nicely with their brewery and office facilities. The local brewer teamed up with takeCHARGE to take on a complete lighting renovation.

With LED bulbs now available in a variety of shapes and sizes, Molson Coors was able to swap out every light in their brewery and offices with the more energy efficient LED bulbs. This simple change will save them over $13,500 every year on their electricity costs.

Through takeCHARGE’s Business Efficiency Program, Molson Coors also received a $14,500 rebate which covered over 20% of the upfront costs. With the combined savings, the project will pay for itself in four years, and it was as easy as changing a light bulb. LED lighting is also longer lasting, so the bulbs will need to be replaced less often – this means Molson Coors will also save on maintenance and the cost of replacement bulbs.

As Bill Hunt, Engineering Manager at Molson Coors reports, “We are committed to reducing Our Beer Print, which is a term Molson Coors uses to describe the impact of our production on the environment.

As a part of this commitment, we have a goal to reduce our energy consumption by 25% over the next four years. With the help of takeCHARGE we are getting closer to meeting that goal. We installed

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4. The St. John’s Molson Coors Brewery is the only location to brew Black Horse, India Beer and Dominion Ale.

the LED lights in January and are already seeing the benefits in the form of lower monthly electricity bills and improved lighting levels.”

The lighting makeover did not stop there, the brewery is going to take advantage of the rebate takeCHARGE offers on occupancy sensors to even further reduce lighting costs. Using occupancy sensors to turn lights on and off as needed can cut down on energy use by as much as 40%.

Molson Coors has now paired motion or occupancy sensors with 90% of the brewery’s lighting – and the resulting savings are over and above the savings gained through LED lighting. “Every one of our employees has made a personal commitment to energy conservation,” says Sean Kennedy, Brewery Manager. “Occupancy sensors are a simple fix to reduce electrical consumption and overall costs.”

This is not the first energy efficient advancement to be made to the over 120 year old brewery. When Molson Coors started to aggressively focus on cutting down energy use, the brewery installed a variable speed drive air compressor and added variable speed drives to its large refrigeration motors to more efficiently enable it to reduce consumption during non-production hours. Variable speed drives can be used in a wide variety of applications and can reduce energy use by 35% or more compared to motors running at a constant speed.

BUSINESS NEWS OCTOBER 2015

This is definitely not the last energy efficient project that the local brewer will undertake. Hunt explained, “Everything has gone very smoothly. takeCHARGE was great to work with and the rebate process was stress-free. All companies have very tight thresholds for funding projects and the rebates available from the Business Efficiency Program make marginal projects viable, which benefits everyone.

We will be sure to contact takeCHARGE before starting our next project.” takeCHARGE has rebates and advice to help every size and type of business save energy. You can get up to $50,000 back with the Business Efficiency Program when you invest in energy efficient upgrades.

Call an energy expert to set up your complimentary assessment. Contact Chris (737-5382) or Peter (737-2603) at Newfoundland Power and Wade (737-1460) at Newfoundland and Labrador Hydro to get started, or visit TakeChargeNL.ca to learn more.

Chair’s Message A Canada That Wins When Canadians go to the polls on October 19, we will once again chart the course this country will take to advance Canada’s position on the world stage. The upcoming election is a unique opportunity to shape a Canada that is stronger, more economically stable and more competitive.

The challenge for business today is our race against the greatest competitors in the world’s toughest marathon - the global economy- and we are losing ground. Ten years ago, we were the world’s 10th largest exporter; today we rank 13th. In 2014, the World Economic Forum ranked Canada 15th in global economic competitiveness; down five spots from 2009. In order to stop this decline and turn things around, we need our politicians to implement forwardthinking, long-term public policies that foster a globally competitive business sector.

During this election campaign the St. John’s Board of Trade hopes all political parties take notice of challenges facing our members. We have added our voice to the Canadian Chamber of Commerce election platform – A Canada That Wins - which calls on all political parties to engage with businesspeople, and commit to practical actions in four areas that are critical to the future success of Canadian businesses.

Access to a powerful workforce Canada’s competitiveness will depend on its ability to find and retain workers with the right skillsets. We often hear from our members that the shortage of skilled workers is negatively impacting their ability to do business. We are calling on all parties to invest in better labour market information, ensure immigration changes allow employers’ access to the international talent they need, and provide incentives to employers to offer more post-secondary co-op placements and internships.

Access to capital Businesses require capital to grow, and most start-up companies depend upon venture capital to take an idea or product to market. Yet Canada’s venture capital industry is still punching below its weight, particularly when compared to the U.S. In

fact, many top Canadian companies and entrepreneurs look to investors outside of Canada for funding. The federal government can help by providing better tax incentives for venture capital and angel investors, as well as regulation changes that encourage insurance companies and pension plans to invest a modest part of their funds into venture capital.

Access to technology and innovation Canadian firms are struggling to adopt the advanced technologies that can improve their productivity. Just six per cent of firms in Canada are harnessing technologies to better monitor their production and distribution processes, and in a recent poll conducted on behalf of KPMG only 22 per cent of executives said they are using key metrics in data analytics as a tool to better understand product cycles and the real value of their own innovations. In an era of big data where speed and bandwidth are paramount, government can help business compete by increasing its investment in digital infrastructure and providing incentives to move ideas from mind to market, such as an “innovation box” regime, where revenues earned on a patent or a new technology developed here in Canada would be taxed at a much lower rate.

Access to markets Despite an abundance of natural resources and recent trade agreements, most Canadian businesses that depend on international trade continue to face more barriers than their foreign competitors.

Last year, Stephen Poloz, Governor of the Bank of Canada, pointed out that Canada has fewer international companies than it did before the 2008 financial crisis. We ask our federal candidates to continue its ambitious free trade agenda by concluding and implementing bilateral agreements in Europe and Asia, while pushing forward regional and multilateral trade talks. Through investment in transportation infrastructure, implementation of stringent but streamlined regulatory processes for the responsible extraction and transportation of our natural resources, and improvements in BUSINESS NEWS OCTOBER 2015

Chair, Kim Keating Canada’s border services and visa administration, the federal government can make it easier for businesses to get their products and services in and out of Canada.

The outcome of this federal election is central to securing a sustainable standard of living and a strong economy able to generate the wealth we need to provide for our aging population and the social programs we value as Canadians. Your vote is your voice. As business leaders and community builders, make sure your voice is heard.

You can see full details of A Canada That Wins federal election platform by going to the Canadian Chamber of Commerce website: http://www.chamber.ca/media/newsreleases/150526-canadian-chamberof-commerce-launches-a-canada-thatwins/

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THERE’S CORPORATE TRAVEL, THEN THERE’S CORPORATE TRAVEL WITH US. Booking business travel with us has its benefits. Get flight discounts, save on travel expenses, and take advantage of exclusive services like eUpgrade credits and access to our Maple Leaf Lounges. Plus, with the Lufthansa Group joining the program, you’ll now enjoy flight discounts with its member airlines for travel between Canada and Europe, the Middle East, Africa and India, bringing the larger world within reach. Get on board with all we have to offer at aircanada.com/corporaterewards

IL Y A LES VOYAGES D’AFFAIRES. ET LES VOYAGES D’AFFAIRES AVEC NOUS. Réserver un voyage d’affaires avec nous a ses avantages. Non seulement votre entreprise bénéficie de réductions sur les vols et économise sur les frais de voyage, mais vos employés ont accès à des services exclusifs – allant des crédits eSurclassement à l’accès à notre salon Feuille d’érable. Et maintenant que le Groupe Lufthansa s’est joint au programme, vous pouvez profiter de rabais auprès des transporteurs aériens du Groupe lorsque vous voyagez entre le Canada et l’Europe, le Moyen-Orient, l’Afrique et l’Inde.

Montez à bord, avec tout ce que cela comprend sur aircanada.com/affairesplus Business travel made simple and rewarding. | Le voyage d’affaires, version simple et enrichissante.

MEMBER SPOTLIGHT VIGILANT MANAGEMENT

Walking into Vigilant Management’s office in Paradise, you can sense something special. You’re not sure if it is the way the team is laughing as they work, or perhaps it is the bright orange walls, but the energy is infectious. After being named Progress Magazine’s fourth fastest growing company in Atlantic Canada in 2014, you know there is something in the air at Vigilant.

“

the construction industry, one project at a time. Our model has proven itself in both the private and public sector and it is a key element of our success.

Attempting to improve an entire industry requires special people. The Vigilant team are leaders in their fields and passionate about what they do. Everyone wakes up excited to tackle the day’s work.

“Our team has proven that a small group of dedicated professionals can have a meaningful impact through their work. They get up every day energized to solve problems and make a difference and I am very proud of their accomplishments.”

- Terry Hussey, Chief Executive Officer

Winning that award gave us cause to stop and reflect on what aspects had helped us achieve such an important measure of success. We believe it is due to three distinct traits: the Vigilant approach, our tremendous people, and the relationships we build with our clients.

Vigilant is an owner’s project management firm, however, our approach to construction project delivery departs from the traditional models. We act as owner’s project managers. We work directly for the owner, advocating on their behalf from the very beginning of a construction project. We work to eliminate inefficiencies in

We’ve created a family-like environment where our people flourish because we support each other, work as a team, and have fun while doing it. The skill, passion, and positivity of the Vigilant team is the single most important reason for our achievements.

We also aim to bring our clients into the Vigilant family. We are a local company that cares deeply about this province and its people. We see the profound effect that our clients, and their projects, have on local communities. We view ourselves as long term partners with all our clients, coming to understand their unique goals and working hard to help achieve them.

BUSINESS NEWS OCTOBER 2015

When we first meet with a client, we let them know that we are interested in their current project, and all successive projects after that. Our desire to earn their trust does not end when we first earn their business. We put in continual work to prove our value. Accomplishing this trust requires us to deliver exceptional value with integrity and passion, ensuring they are pleased with their return on investment. This unique bond with clients is the driving force behind all of our work.

We enjoy working together with them to achieve their goals.

Our team has grown from three to 13 since November 2013. Achieving this growth during a challenging economic climate has strengthened our belief that we can make a difference in this province, one project at a time.

If you are considering a construction project of any kind we encourage you to visit our website at http://www.vigilantmanagement.ca or call the office at 709-7825950.

Katherine Alexander is the Operations Coordinator of Vigilant Management and has been with the firm since 2014.

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upcoming events St. John’s Board of Trade 101

Doing Business with Newfoundland Power

Join us for a detailed orientation and refresher on how to get the most out of your membership. Learn about our affinity programs, networking opportunities, our advocacy work, sponsorships, volunteer opportunities and so much more. You can come and attend or we will also be offering it as a webinar.

We’re Open for Business! Did you know that Newfoundland Power purchases approximately $110 million in goods and services each year? Join Newfoundland Power’s Scott Ainsworth, Manager of Procurement, to find out more about how you can do business with this proud, local company.

Date: Time: Cost: Location:

Date: Time:

Cost:

Location:

Friday, October 2 9:00 – 10:00 a.m.

Included as a benefit of your membership Board of Trade Office, 34 Harvey Rd., 3rd Floor

Business Mixer – Small Business Week

Building a Stronger Canada Together

Knock down the barriers and dare to grow with BDC and Rocket Bakery. We look forward to shining a light on the vibrant community of small but mighty businesses in our city. Enjoy delicious food, great conversations and company..

We have invited all parties that hold a seat in the House of Commons to attend our all candidates forum, providing business leaders with the opportunity to hear from and speak to federal candidates on the issues that matter most to them.

Date: Time:

Cost:

Location:

Wednesday, October 14 8:30 – Registration 9:00 – Continental breakfast $35+HST members; $70+HST non members Comfort Airport St. John’s

Wednesday, October 7 12 – Networking 12:30 – Luncheon $60+HST members; $120+HST non members Holiday Inn St. John’s

Date: Time: Cost: Location:

Luncheon Join us as Honourable Paul Davis, Premier of Newfoundland and Labrador addresses the Board of Trade.

Date: Time: Cost:

Location:

Thursday, October 22 4:30 – 6:30 p.m.

Included as a benefit of your membership Rocket Bakery & Fresh Food

Tuesday, October 27 12 – Networking 1:00 – Luncheon $60+HST members $120+HST non members Holiday Inn St. John’s

Presenting Partner:

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Contact your regional Business Development Manager.

Ann Smith 1-866-848 -1947 ext. 554974 ann_smith@cooperators.ca www.cooperatorsgroupinsurance.ca HBG489 (10/13)

The Co-operators® used under license from The Co-operators Group Limited. Underwritten by COSECO Insurance Company and administered by HB Group Insurance Management Ltd., member companies of The Co-operators Group Limited. *Auto insurance not available in British Columbia, Manitoba and Saskatchewan. For information about our privacy policy, visit www.cooperatorsgroupinsurance.ca. This group insurance program is only available through our Contact Centre and website.

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BUSINESS NEWS OCTOBER 2015

Growing Capacity to Deliver Effective Partnerships The St. John’s Board of Trade has a vision that Newfoundland and Labrador will increase the number of public private partnerships (P3s) when it is proven to create efficiencies and provide cost savings to the taxpayer.

Partnerships take time and must be complemented with the ability to manage and execute properly. They should only be undertaken if a better and more efficient service can be guaranteed to the taxpayer. According to an Ernest & Young’s report on commissioning, the ability to execute successfully will separate the winners from the losers.

To continue to grow capacity and learn about P3 best practices, the Board of Trade and City of St. John’s officials had an opportunity this summer to hear from Remo Bucci. Remo works in Deloitte’s Infrastructure Advisory and Project Finance group in Toronto, and is the operational lead for our Eastern Canada practice. The Board will continue to create awareness and educate its members and governments about the benefits of partnerships.

The Board advocates for business-friendly legislation at the local, provincial and federal levels of government. We monitor public policy issues so you can focus on your business, not government regulation.

Public-private partnerships are major contributors to Canada’s economy, generating $51.2 billion in direct economic output and 290,680 direct full-time equivalent jobs between 2003 and 2012.

(Canadian Council for Pubic Private Partnerships)

BUSINESS NEWS OCTOBER 2015

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Building a High-Performance Team: Why EQ Matters Do you remember the feeling of dread that came over you in high school whenever your teacher said “Your next assignment is a group project”? Your experience with past group projects told you that there was a strong likelihood that only one person would end up doing most of the work and that person might be you. When you entered the workforce you were once again faced with the realization that some projects would require a team effort. Navigating the complexities of teamwork requires an understanding of what a high-performance team looks like and the skill-set that is required from each individual team member.

Qualities of a High-Performance Team Throughout my career as a team leader or a member I kept track of the difference between working groups and high-performing teams. Teams outperform when personalities are complementary but not the same; members are self-motivated and hold each other accountable to ensure that the work is getting done; and all members understand that the success of the team is more important than the self-interests of any one team member. Getting a team to work together productively and harmoniously means helping all team members foster some of the elements of a high-performance team first, on an individual level.

Why Emotional Intelligence Matters Emotional intelligence (EQ) is a person’s ability to understand and interpret emotions in themselves and others, and to respond to those emotions properly. A person with a balanced EQ has the skills that are necessary to build strong relationships, stay motivated, and consider the needs of the other team members. Emotional intelligence is a skill-set that, once improved on an individual level, will lead to better team performance.

intelligence begins with self-awareness.

When individuals are able to recognize and understand their emotions they are much less likely to get locked into their own personal agenda and instead, do what is best for the team.

2. Teams perform better when there is trust between all members. Each team member must feel that the other members have their back and won’t throw them under the bus if something goes wrong. A person’s ability to build strong relationships, another element of emotional intelligence, with each member of the team is necessary to build that trust.

3. Another element of emotional intelligence that will have a big impact on team performance is decisionmaking, or the ability to use emotions in the best way to make choices and solves problems. When individual team members are strong in this area the result will be better communication, more flexibility in coming up with solutions, and the ability to see more opportunities.

Individual self-awareness can be improved by asking team members to ‘check-in’ with themselves on a regular basis and evaluate how they are contributing to the long term goals of the team. Teams can build trust by making time to get to know one another outside of the team environment to bond over common interests.

Here are three ways that emotional intelligence will impact team performance and how to help individual team members improve their EQ: 1. Most co-workers have the best of intentions when they come together to work on a project and are completely unaware that their behaviour might be impeding performance. Emotional

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BUSINESS NEWS OCTOBER 2015

Lastly, developing a step-by-step process for solving problems when the team is formed will get the team from storming to performing and ensure that the team interrogates the problem, not each other.

Emotional intelligence is vital to team performance because we only change the possibilities of a team when we take responsibility for ourselves.

Corina Walsh is a creative innovator who is driven by her passion for helping others succeed. As the owner of her own consulting and coaching business – See Change Consulting - Corina helps businesses learn how to inspire their employees to improve performance and productivity.

Corina was named as one of the Top 50 Leaders Under 40 in Atlantic Canada by 21 Inc. for 2015-16. You can contact her at corina@seechangeconsulting.ca

Your Chamber membership now includes your own HR Manager Canada’s Small Business owners can’t be expected to know and understand all the laws contained within the Employment Standards Act (ESA)….but they are held accountable, legally, to be compliant with all of them.

At FirstCall we are committed to helping you ensure that your company is compliant with all labour regulations. You will receive your own dedicated HR Manager who will oversee your employment related activity.

Employment Contracts

The first thing we do is implement an Employment Contract for existing employees and any new hires.

Employee Contracts ensure that your Termination and Severance Policies are consistent with the Employment Standards Act and protect you from wrongful dismissal claims.

Employee Manuals

We ensure that every employment relationship is properly documented, allowing you to terminate employment (if necessary) and protect you from legal situations.

Health & Safety

We ensure that your company has the required Health and Safety program to reduce or eliminate charges and costly fines under the Health and Safety Act enforced by the Ministry of Labour (MOL).

HRe Cloud

Canadian Labour Law is specific about employee records keeping, so our online Employee Records Management tool organizes and maintains all the legally mandated files for your employees and provides a library of all the necessary legal documents you may need for any employment situation. Your full membership provides 24/7 access to this online service.

With your Chamber membership, you will be provided the full services of your own FirstCall HR Manager for 30 days, free of charge. If, at the end of that period, you wish to retain your FirstCall services, discounted monthly rates are available to all Chamber Members.

Our Plans 1—10 employees

11—30 employees

31—50 employees

50+ employees

$12.99 per month

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You will be receiving a call from your HR Manager to discuss the next steps of enrolment. If you wish to learn more, please visit our website www.firstcallhr.ca, or give us a call at 855-440-9449

Networking Networking. We all use the word, we all say we do it, and we all think we know what it is. A recent Board of Trade survey showed that ‘Networking’ was the number one reason members joined.

Are you sure you know what it is and how it works? Here are my thoughts, (with a little help from authors Keith Ferazzi, Dale Carnegie, and Jeffrey Fox).

Let’s start with what it isn’t. It isn’t a perfected handshake or disingenuous smile. It isn’t speaking to as many people as you can in an hour. And above all, it isn’t incessantly emailing people asking for their business.

In a nutshell, it’s giving. It’s about finding ways to help others and make them successful. It’s the building of relationships over time, through constant genuine effort.

To use a simple exercise related analogy, if you want your muscles to grow, you better work them often, and properly.

about getting what you want but making sure that people who are important to you get what they want first;

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Take on volunteer positions in outside organizations that interest you; Shared interests are the basic building blocks of any relationship;

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Don’t be a networking jerk! - eyes darting elsewhere and insincerity are building blocks for failure. Have something to say, say it like you mean it (because you do), and have the other person’s interests in mind;

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Remember that networking is never stjohn_powergen.pdf 1 2015-09-15 10:22:34 about simply getting what you want. It’s

EVERYBODY is important - there are no little people. Never dismiss meeting somebody because you don’t see ways that person can help you. Any and every interaction can open your eyes to something new;

•

Do homework - Before a meeting with new people, research who they are and what their business is. Find out what’s important to them;

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Be patient, Be warm, & Follow up Sometimes, people will not get back to you. Ego has to be put aside, and persist.

When you finally do connect, don’t sabotage efforts by expressing how annoyed you are, nor should you apologize for persistence. Dive in as if you caught them on the first call and make it comfortable;

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Smile (a simple but underused action) This is the fastest way to make a connection. It’s a show of confidence. We have to enjoy meeting people if we expect them to enjoy meeting us;

Here’s some basics:

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Never be late for an appointment or event;

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Follow up, or fail - When meeting someone with whom you want to establish a relationship, take the extra step to ensure you won’t be lost in their mental attic (eg, a gracious follow up card), and keep in mind:

1. Express gratitude 2. Be brief 3. Snail-mail, not email (more personalized) 4. Be timely 5. Following up keeps others in front of mind, and us in front of theirs;

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Do good work - Obviously. All of the above is useless unless we are people who others trust to send work or referrals.

Now get out there!

Andrew Wadden is a Partner with Wadden Peddigrew Hogan Law and a Director with the St. John’s Board of Trade.

Tel: (709) 576 7464

Fax: (709) 754 0106

www.wphlaw.ca

Twitter@WPH_Law

http://ca.linkedin.com/in/andrewwadden

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Denise Coombs CPA, CA CFP David Howe FCPA, FCA FCIRP Dorothy Keating FCPA, FCA Colleen O’Keefe CPA, CA

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BUSINESS NEWS OCTOBER 2015

Ian Penney CPA, CA CIRP Beth Porter CPA, CA CFP Peter Winters FCPA, FCGA Derrick Hutchens

CIRP

Our Labour Market Outlook

Job Openings by Occupation, 2015 – 2025

Source: Department of Finance

Labour Market – New Entrant and Attrition

Source: Department of Finance

The Government of Newfoundland and Labrador recently released their much anticipated Labour Market Outlook 2025.

The workforce of Newfoundland and Labrador continues to evolve and shift and businesses in particular need to keep a close eye on the forecast of our job market.

“As major construction projects in the province enter their next phases, we need to ensure individuals entering the workforce have the labour market information they need to make informed decisions about their education and careers,” says Advanced Education and Skills Minister Clyde Jackman. “Labour Market Outlook 2025 achieves this and provides critical data and a detailed outlook of the provincial labour market landscape, including current and emerging employment, labour supply and occupational trends.”

Labour Market Outlook 2025 anticipates a fluctuation in employment over the next decade based on major project employment cycles. This follows the winding down of development phases of large projects like Hebron and Muskrat Falls over the next three years. Beginning in 2019, however, the number of workers is expected to increase by about 12,000 by 2025 as major project expansion resumes.

Government forecasts almost 64,000 job openings between 2015 and 2025. Approximately 80 per cent of all job openings in this period will be in the categories of:

• • • • •

Business, finance and administration; Sales and service; Management; Health; Occupations unique to primary industry.

For further information visit: www.aes.gov.nl.ca/publications/pdf/ labour_market_outlook2025.pdf

BUSINESS NEWS OCTOBER 2015

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Find & Create Great Employees The St. John’s Board of Trade, in partnership with the Department of Advanced Education and Skills, offered another successful HR event in September – Empower Employees: Invest in the Right Talent. Dean MacIsaac and Stan Flint from Investors Group gave an entertaining and interactive presentation on Lean Thinking.

Glenda Nash from Dicks Nash a& Associates presented on Identifying Your Leaders.

Doug Letto (Doug Letto Consulting) engaged those in attendance with his presentation, entitled Stacking the Odds in Your Favour: Effective Communication and Change Management.

Jennifer Meadus of the Department of Advanced Education and Skills chats with one of the workshop participants.

The presentation from Jess Chapman (e three consulting) was entitled Want Great Talent?

Engage Your Employees.

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BUSINESS NEWS OCTOBER 2015

Annette Powell from the Independent Living Resource Centre gave a presentation entitled Tapping into a Skilled Talent Pool which provided benefits of hiring people with disabilities for businesses and their employees.

Higher Talent’s Susan Power talked about workplace productivity and leadership.

St. John’s Board of Trade First Vice Chair Dorothy Keating closed out the day.

Susan Gallant (Nunatsiavut Marine) and Stephanie PattenKibyuk (A Harvey & Co) were among those who took in the morning workshop.

The presentation delivered by Cheri Butt from Women in Resource Development highlighted how the Managing Diversity Training tool can help with retention and business success.

BUSINESS NEWS OCTOBER 2015

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The Power of Giving Back Over the past three months, Chris Dunne of Prime Creative and Mitch Gilbert of Quidi Vidi Brewery and both ambassadors of the Board of Trade, organized a young professional networking event in support of YACC (Young Adult Cancer Canada) called Brews, Bowls and Charity Goals.

Recently, Chris and Mitch sat down over a pint of 1892 to recap the event and pretended someone scripted the conversation…

Chris: What a month! Four Thursdays in August, 17 teams, great grub, cold drinks, 100’s of lawn bowling matches and definitely some great times. Looking back on it, I never would’ve thought we could take a simple event idea and turn it into $21,000 for charity.

Mitch: I still can’t believe we had four nights without a drop of rain! It was absolutely phenomenal to see so many local companies come together and submit teams to this event, and even better to see those teams take the fundraising so seriously. It was these groups of friends, and co-workers, that made this so successful.

Chris: Definitely. It gave a lot of the younger employees within organizations the opportunity to get out and network with like minded individuals. From Grant Thornton and Scotiabank to Roebothan, McKay & Marshall and The Home Team, it was cool to see people across every industry chatting, sharing advice and building their network as future business leaders.

Mitch: I mean how cool of a story is it to say.. ‘I actually met a them at a lawn bowling event and now they’re a client’. It’s a very unique way of creating these relationships.

I just hope we didn’t create any rivalries out there on the pitch though...

BDO HELPS ORGANIZATIONS RUN SMOOTHLY People who know, know BDO.SM Assurance | Accounting | Tax | Advisory

Boyde Clarke, FCA bclarke@bdo.ca

Steve Belanger, FCA sbelanger@bdo.ca

709 579 2161 www.bdo.ca

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BUSINESS NEWS OCTOBER 2015

Chris: Some friendly competition never hurt. But at the end of the day, the personal gratification you get from making such a difference in a survivor’s life is the greatest reward of all. Whether as an organizer, participant, volunteer, or contributor, listening to the survivors share how YACC changed their lives is what makes it all worth it.

Mitch: You nailed it. I think it goes to show how important it is to give back to the community. Be it by organizing your own event, or participating in others, there are so many ways you can benefit both professionally and personally when you give back to the community.

COMMERCIAL REAL ESTATE MARKET OVERVIEW: Q3 2015 Strong economic conditions over the previous decade have resulted in similar conditions in the commercial real estate market.

During this timeframe all commercial real estate sectors experienced steady net revenue growth, tight vacancy conditions, market expansion and value growth. In recent quarters, due to the oil price collapse and the resulting impact upon the local economy, uncertainty has entered into the market, and market growth has leveled off.

The following is a summary of selected findings from our most recent commercial real estate market update, which includes a review of transactional activity, rental rates and vacancy, and also includes a survey of commercial market investors, brokers and landlords.

Our review of registered conveyances indicates that commercial transactional activity is down significantly during 2015 relative to recent years. Furthermore, new construction activity is considerably less, with the City of St. John’s reporting a 37 per cent decline in permits as of August 2015 relative to 2014.

While the light industrial and retail sectors indicate relatively stable occupancy levels, not unexpectedly, the office sector vacancy rate has increased significantly in recent quarters. Overall office vacancy is currently estimated at +/-12 per cent, which is double the average rate during 2012.

The increased vacancy is the result of considerable new supply at downtown and suburban locations, as well as relatively flat demand in recent quarters. Low demand has slowed absorption of new space, and for the first time in recent years, sub-lease space has added considerably to the available supply. Additional new supply will further exacerbate this situation later in 2015, and into 2016.

Capitalization rate compression has been a market trend prevalent across Canada since 2009. While rates have declined in St. John’s, the declines have not been as steep as in other markets, and rates paid tend to be higher for similar investments.

The primary reason for the difference is demand composition, which includes a lower ratio of national investors (such as REIT’s, Pension Funds, etc.), and a higher number of local and regional investors than other markets. Lower competition from national investors accustomed to lower yields has resulted in less rate compression here than other locations such as Halifax, where there is greater competition from national players.

investor demand. Owners are not currently motivated to place properties on the market.

Overall, the commercial market could be described as stable, for the moment, with most participants having adopted a ‘wait and see’ attitude. Activity levels are expected to remain low until economic conditions improve. Value parameters remain stable, however may deteriorate with a prolonged economic downturn.

Analysis of transactional data during 2013-2014, prior to the oil-price collapse, indicates that strong competition from local investors had resulted in considerably lower cap rates than typical having been paid for a number of investments.

While only a limited number of investment properties have traded during 2015, the most recent data indicates that rates have remained low, however not at the extreme end of the range observed during 2014.

Notwithstanding the economic climate, real estate investor demand remains relatively strong, albeit for lower risk product with long-term, stable tenancies. The lack of commercial transactional activity in recent months is more due to a lack of available investment product, rather than lack of

Glen Power AACI, MRICS is an accredited real estate appraiser and principle at Provident Valuation and Advisory Services. He currently serves on the Board of Directors of the Appraisal Institute of Canada.

Survey respondents indicated that rental demand for both office and light industrial space is currently flat. Net effective rents however, remain stable in most sub-sectors.

With increasing office vacancy, there is some risk of rental rate erosion in forthcoming quarters. According to survey respondents, the only sector currently indicating active rental demand is the retail sector.

BUSINESS NEWS OCTOBER 2015

15

Make the Most of today.

Money for Life

And STArT Thinking AbouT Tomorrow.

Real life means real goals. Talk with me today about Sun Life Financial’s customized approach to your financial and retirement planning.1

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Only advisors who hold CFP (Certified Financial Planner), CH.F.C (Chartered Financial Consultant), F.Pl. (Financial Planner in Quebec), or equivalent designations are certified as financial planners. *Mutual funds offered by Sun Life Financial Investment Services (Canada) Inc. Sun Life Assurance Company of Canada is a member of the Sun Life Financial group of companies. © Sun Life Assurance Company of Canada, 2015.

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Junior Achievement – Making an Impact Junior Achievement volunteers and donors continue to make an impact throughout the province. Junior Achievement (JA) of Newfoundland and Labrador, a registered charity, inspires and prepares young people to succeed in a global economy by delivering innovative in-school and after-school business education programs to elementary, junior high and high school students. JA programs prepare students for work and life success by instilling critical competencies related to financial literacy, work readiness and entrepreneurship. These topics are presented to students through engaging and age-appropriate activities and discussions. Unique to JA is its extensive network of business volunteers who share their experiences and knowledge with students.

Part of a global network, JA has been continuously growing in Newfoundland and Labrador since 1985. Cumulatively, JA business volunteers have inspired over 100,000 students in this province. During the 2014-15 school year, 310 business volunteers reached approximately 5,600 students. Further growth projections are set for this year; programs will increase by about 15 per cent. Hence, new opportunities exist for the business community to help educate the next generation of leaders.

Junior Achievement provides the training and curriculum. Volunteers bring enthusiasm, professional and life experiences, and expertise. The volunteer commitment could vary from a single school day to a weekly visit for four weeks to a twenty-one week evening program. Volunteers help students make a connection between what they learn in school and how it can be applied in the real world – enhancing the relevance of their classroom learning and increasing their understanding of the value of education.

hance current training across the country is also under development and JA Worldwide is leading a brand refresh, including the logo design.

ebrated 86 outstanding business leaders throughout the province. It also provides youth with role models of excellence and is Junior Achievement’s signature fundraising event. To learn more about the nomination process, visit our website or contact Junior Achievement. Nominations for the 2016 inductees will close on November 4, 2015.

By engaging with JA as a volunteer, donor/ sponsor, or nominator for the JA Business Hall of Fame, you are motivating youth to achieve their highest potential and contribute to the vitality of their communities and the economy.

To gauge the impact of JA programs on youth, evaluations have indicated that JA programs instill financial responsibility, empower youth, and provide essential workforce readiness skills. As reflected in research conducted by the Boston Consulting Group, “…JA produces graduates who are more likely to become entrepreneurs, create jobs, and power the economy. JA alumni often attribute their JA experience as the catalyst that gave them the ambition to open their own business and the force that empowered them with the skills and abilities to do so successfully.”

Another exciting aspect of JA is its Business Hall of Fame. Since its creation in 1990, the JA Newfoundland and Labrador Business Hall of Fame has recognized and cel-

As articulated by a junior achiever on her JA experience: “…I built confidence, worked on my elevator pitch, and was taught how to network. …the knowledge I gained from my team will help me. We voted on ideas and shared insights about our JA companies and worked together…”

JA welcomes the opportunity to discuss how you can participate in educating tomorrow’s work force and celebrating today’s leaders. To learn more, visit: www. janl.org , www.janlbusinesshalloffame.com or contact JA at 753-9533.

Sandra Patterson is President and CEO of JA of Newfoundland and Labrador

The JA organization continues to evolve.

A major curriculum renewal which integrates more technology is in progress. The refreshed version of the Economics for Success program will be rolled out this fall, with refreshed JA Company Program and Our Business World programs set for 2016.

These program redesigns enable JA to stay current in today’s ever-changing economic climate. A virtual training school to enBUSINESS NEWS OCTOBER 2015

17

What are you @?

What are ya @?

Notes from the @stjohnsbot twitterverse @CoxandPalmer Read about our

workplace diversity initiatives on page 5 of @stjohnsbot’s ‘Business News’ magazine



@NalcorEnergy Are you registered for @stjohnsbot safety luncheon? Mark off Sept 14 on your calendars!

@GardinerCentre Great article on #leadership by Gardiner Centre Director @BrianJHurley on pg 2 of this issue of @ stjohnsbot magazine! @AXISCareers Thursday’s surprise from @stjohnsbot delivering some tasty treats to enjoy w/ the latest #BusinessNews!

Thanks!

@cjmennis cool Ambassadors piece too MT @stjohnsbot

@StellasCircle Take a look at our article in @stjohnsbot Business News about the ideal employee. #HopeLivesHere

Wanna see your tweet here?

@meridiarecruit Looking for the right

leader? Beverley Evans offers recruitment advice on pg.9 of @stjohnsbot ‘s Business News

@ChelseaJiyi Awesome! @stjohnsbot

@KPMG_Canada

@WRDC_News Come out and learn more about our Managing Diversity workshop @stjohnsbot Empower Employees event! @DcDesignHouse What do @

stjohnsbot @betterhearingNL and ARNNL have in common? http://buff.ly/1JyepaW

@Wadden75 Great column from Kim Keating! @stjohnsbot - Reimagining downtown St. John’s

@AngieBrockie Beautiful day for an @ stjohnsbot mixer at @kpmgcanada in St. John’s NL.

@joymoyles My first #kpmg match

up @stjohnsbot at the @kpmgca connection. We’re goin’ for gold!! Lov’n the connections!!

@WendyS5 KPMG!!!! Beautiful day!

Simply tag us with @stjohnsbot while attending one of our many events, luncheons and mixers and we’ll see if we can get your tweet featured here in our vWhat are ya @? section.

Be sure to check out next month’s Business News to see if you made the cut!

Elegant Event Space From the smallest team meeting rooms to unforgettable receptions for up to 350 underneath the planets, we offer space and services for any corporate or private event.

Great event!@AngieBrockie @stjohnsbot @kpmgcanada

@ethreeConsult @JessCethree’s presenting at the Empower Employees: Invest in the Right Talent event by the @ stjohnsbot Sept 10th 18

geocentre.ca craig.murphy@geocentre.ca

709.737.7883

BUSINESS NEWS AUGUST/SEPTEMBER 2015

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ADS MUST BE • Camera ready • At the specified dimensions • Minimum 300 dpi, full process colour (CMYK) • Provided no later then October 16, 2015

OVER 1,500 COPIES DISTRIBUTED The St. John’s Board of Trade Business Directory is the place people go to find the products and services they need.

Our 2016 Business Directory will reach the people you want to see your ads. The directory stays on people’s desk for a full year. How’s that for shelf life!

Our membership, 900 strong, is comprised of some of this city’s most respected and successful businesses.

The sooner you act, the better. Take advantage of our early bird rates by booking before August 28, 2015.

Ad position (other then logo with listing) cannot be guaranteed. All prices are subject to applicable tax.

To book your advertising space please contact:

Wanda Palmer Director of Sales and Member Fulfillment

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ď‚ƒ Around the Board

Senior Vice Chair Des Whalen, left, and Chair Kim Keating are seen following a meeting with His Excellency Fafael Barak, Ambassador of the State of Israel to Canada.

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Our great team of ambassadors volunteered some of their time at Ronald McDonald House, baking items for families.

BUSINESS NEWS AUGUST/SEPTEMBER 2015

Randy Murphy (Shred Guard) and KPMG’s Gail Hamilton, Colleen Gillingham and Kevin Sullivan mingled on the deck of KPMG’s Water Street office during a recent Board of Trade mixer hosted by the company.

Danielle Jackson (MUN) won a prize at the KPMG mixer.

Board of Trade Chair Kim Keating, centre, with KPMG’s Andrea Brocklehurst and Patrick Martin (Plum Consulting).

Steve Bastow (Investors Group), Joy Moyles (Grand Productions), Ambassador Alex Gibson and Andrea Brocklehurst (KPMG).

BUSINESS NEWS AUGUST/SEPTEMBER 2015

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 Around the Board

Board of Trade CEO Nancy Healey and Chair Kim Keating met with Her Excellency Petronila P. Garcia, Ambassador of the Republic of the Philippines, during her recent visit to St. John’s.

Nalcor Energy was presenting partner for the luncheon featuring author, management consultant and awardwinning marketing strategist Kevin Burns. A large crowd was on hand for Kevin’s presentation, which focused on how safety can give businesses a competitive edge.

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® / ™ Trademark(s) of Royal Bank of Canada. 1 Additional fees and charges will apply for services and transactions exceeding $6 per month. $6 worth of transactions could include, for example, making two (2) online bill payments and two (2) ATM transactions, writing one (1) cheque and making a deposit of two (2) cheques and $500 cash in branch. Go to rbc.com/six for examples. Certain limitations apply. 2 Channel savings only apply to standard account fees for credits and debits, and reflect choosing to transact electronically versus in-branch or paper-based. * Provided you meet all of Royal Bank of Canada’s eligibility and credit criteria. Royal Bank of Canada reserves the right to withdraw any pre-approved offer, even after acceptance by you, should 104323 (03/2015) a change occur in your credit rating or other eligibility criteria since or before accepting such offer, or based on any additional information provided at time of application. VPS93196

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shelf ad Small Business 93196 AD_104323_4C_E_T.Vardy.indd

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BUSINESS NEWS AUGUST/SEPTEMBER 2015

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APPROVALS

9/2/15 4:15 PM

Thriving in a Newfoundland and Labrador Economy...

Temporary Work Spaces and Services? their short-term projects. These supports and services are also great for the startup companies who are not able to pay the high cost of a lease and for those businesses travelling into the city from around the province needing space and services while conducting business in the capital.

We have all been hearing the economy in our province is, to say the least, just doing ok. There are projections that we will flourish again but not for a while. A city councillor has been quoted saying.... “despite a decline in oil, St. John’s may see some economic growth in the[City of St. John’s economic outlook for 2015]next year.”

The Conference Board of Canada says “Newfoundland and Labrador’s economy is facing a double hit of low oil prices and low metal prices, both of which are having a negative impact on business investment and production decisions. And Marie-Christine Bernard, Associate Director, Provincial Forecast, says: The province’s labour and housing markets and retail sales will feel the effects of the weakening economy.”

So how can we thrive in a province with potential growth but a current slow economy?

Accessing business supports and services is key to survival in any economy but especially ours. Temporary work spaces and services enable businesses to run their operations and save money. When you acquire temporary offices and boardrooms it becomes a cost-effective way to conduct business so you can focus on your business without the headache of paying for the overhead and all the little details of running an office. Rented temporary office space can provide you with suitable accommodations and you have the luxury of not committing to a long-term contract. Having access to business needs and requirements such as: conference rooms, air-conditioning, high-speed broadband, parking and administrative support are key to operating a smooth and successful business. For most businesses the location of your operation is very important. Selecting a serviced office in a prime location, gives your business the edge of being seen where you want to be seen the most!

Oftentimes companies may not need the physical space but need the illusion of having one. Virtual office services can provide a prestigious corporate mailing address, mail handling and forwarding, dedicated business phone number, professional live 24/7 receptionist answering calls in your business name - which saves companies the unnecessary expenses of hiring a fulltime administrative assistant.

The business community needs to tighten its belt and yet still grow its business during this turbulent time. All businesses can benefit from these temporary supports and services. From large corporations seeking off-site boardroom space, Crown corporations needing workshop and training space, small sized businesses, such as solopreneurs who work from home needing occasional temporary offices, to the contractors and subcontractors who work in the city or elsewhere in the province and cannot sign long-term leases due to the nature of

BUSINESS NEWS OCTOBER 2015

Any businessperson in Newfoundland and Labrador will tell you it’s a great place to do business. We just need temporary supports and services to help our business and the economy thrive and grow.

Kim Hickman is the owner of Business Portals Inc. in St. John’s, Newfoundland.

Contact Kim for more information on temporary business spaces and services. kim@businessportals.ca or call 682-0118

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Member News Outstanding alumni recognized Four exceptional alumni are being honoured for their countless impacts on communities around the globe, individual accomplishments and dedication to their alma mater.

Memorial University has announced the recipients of its 34th annual Alumni Tribute Awards, the highest honour bestowed by the alumni body on Memorial graduates making tremendous contributions at home and around the world. The 34th annual Alumni Tribute Awards ceremony will take place Oct. 19 at the Sheraton Hotel Newfoundland in St. John’s.

Alumnus of the Year Geoff Eaton, BBA’98. Six months after graduating from Memorial at the age of 22, Mr. Eaton was diagnosed with acute myeloid leukemia. With less than a two per cent chance of survival, he defied the odds. Following that experience, Mr. Eaton became aware of a distinct gap in the health-care system that is primarily focused on an older generation of patients dealing with cancer. To help cope with his illness, Mr. Eaton started an email group to share his story.

It evolved into Young Adult Cancer Canada (YACC), a national not-for-profit organization that is the leading support network for young adults with cancer in Canada. To date, YACC has raised more than $8 million through a variety of fundraising initiatives that includes the widely successful Shave for the Brave program. These funds have enabled the creation of unique support programs that are delivered online and inperson across the country. Since its inception, YACC has served almost 1,000 young adults through its deeply transformative retreats and conferences and tens of thousands through web and social programs.

J.D. Eaton Alumni Award Dr. Rex Gibbons, B.Sc.’67, B.Ed.’67, M.Sc.’69.

Following the completion of his PhD in geology at the California Institute of Technology, Dr. Gibbons spent two years as a research associate at NASA’s Lyndon Johnson Space Center. He returned to Newfoundland and Labrador in 1976, bringing his expertise back to senior positions in

the provincial Department of Mines and Energy. Dr. Gibbons served as a member of the House of Assembly for St. John’s West and minister of Mines and Energy and Natural Resources from 1989-97. In 1990 he and then-Premier Clyde Wells signed the development agreement for the Hibernia Project, thereby laying the foundation for the province’s oil and gas industry.

After his life in politics, Dr. Gibbons joined the private sector and worked for 10 years in senior positions with the Jacques Whitford Ltd. Group of Companies, from which he retired in 2007. Dr. Gibbons has received many academic and industry awards and volunteered on countless boards and committees, including chair of the Avalon Consolidated School Board, director of the St. John’s Board of Trade, chair of the Newfoundland and Labrador Oil and Gas Industries Association and president of the Canadian Institute of Mining, Metallurgy and Petroleum.

Alumni Horizon Award Jessica Burry, B.Sc.(pharmacy)’06. Ms Burry’s involvement in humanitarian work began soon after graduating from Memorial’s School of Pharmacy. A position as HIV/ AIDS clinical pharmacist with St. Michael’s Hospital in Toronto would trigger a passion that has taken her around the world to work with populations in the global south that are compromised by the threat of infectious disease. As a volunteer for the Canada-Africa Community Health Alliance and OHAfrica, she has worked on medical missions to the remote African villages of Gabon, Tanzania, Benin and Lesotho. She also worked with Médecins Sans Frontières BUSINESS NEWS OCTOBER 2015

(MSF) and was based in Swaziland, managing supply chains to ensure an uninterrupted supply of medications to patients while collaborating with the Ministry of Health and other global health actors to advance pharmaceutical care.

She concluded the mission in 2013, and following the completion of a short contract with UNICEF in Copenhagen, Denmark, Ms. Burry began working with the International Union Against TB and Lung Diseases based out of New York. That role led to her re-joining MSF and in April 2015 she moved to Geneva, Switzerland, to support their Access Campaign. There she is working as an advocate for the development and provision of quality life-saving and life-prolonging HIV and hepatitis C medicines, for patients in MSF programs and beyond.

Outstanding Community Service Award Dr. Jawahar (Jay) Kalra, M.Sc.’72, PhD’76, B.Med.Sci.’79, MD’81. Born in India, Dr. Kalra immigrated to Canada in 1971 to begin postgraduate studies at Memorial where he left an indelible mark on campus life as an active student leader, organizing events to promote camaraderie and fundraise for local charities. Since 1985 Dr. Kalra has been a faculty member at the University of Saskatchewan and a member of the medical staff in the Department of Pathology and Laboratory Medicine at Royal University Hospital. In his adopted hometown of Saskatoon, Dr. Kalra is widely regarded as an ardent community builder, committed to issues such as social justice, human welfare and diversity, while inspiring others to build a stronger society.

He has served in leadership roles with a range of community organizations such as Saskatoon Folkfest, the Multicultural Council of Saskatchewan, the Saskatoon United Way, the Rotary Club of Saskatoon Nutana, the Canadian National Institute for the Blind and the Heart and Stroke Foundation of Saskatchewan. As a pioneer in the Canadian medical profession, Dr. Kalra is a dedicated physician who has gained international acclaim for his role in laboratory medicine reorganization and innovative research.

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Member News Genesis Centre selected to join Microsoft BizSpark Program

For more info visit www.genesiscentre.ca.

T he Genesis Centre has been selected to join the Microsoft BizSpark Program as a network partner.

The Cahill Group has aligned their service offerings in three operating divisions – Construction, Fabrication and Technical.

The BizSpark Program is a global program designed to accelerate the success of early stage startup companies by connecting them to network partners: active members of the global software ecosystem who can provide mentorship, guidance and resources to BizSpark startups. BizSpark creates an ongoing, mutually beneficial relationship between Microsoft Corp., startups and network partners.

As part of that process, Metal World Inc. has changed its company name to Cahill Fabrication Structural Limited and will operate as part of the Fabrication Group.

The Genesis Centre is an award-winning business incubator for technology startups. The centre helps to accelerate startup companies through all stages of idea development, connecting startup clients with top mentors and advisors and providing assistance with marketing, funding and office space.

“The BizSpark offering at the Genesis Centre will provide startups with valuable resources as they navigate exciting but challenging ventures,” said Greg Hood, chief executive officer, Genesis Group. “The Genesis Centre is committed to working together with BizSpark to deliver access to networks that can offer guidance and support that will lead new startups toward success.”

The BizSpark Program is committed to fostering innovation and entrepreneurialism by offering startups the support they need most at a time when it may be least affordable and accessible – during a company’s first three years, with no upfront costs and minimal requirements. BizSpark provides fast and easy access to Microsoft’s current full-featured development tools and platform technologies, as well as production licences to bring to market innovative solutions for the next generation of user experiences.

To be eligible for the Microsoft BizSpark Program, a company must be actively engaged in development of a software-based product or service that is a core piece of their business model, have been in business less than three years at the time of enrolment and have less than USD$1 million in annual revenue.

Startups may enrol for the program by obtaining an enrolment code from a designated BizSpark network partner.

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Name change

The Cahill Group is one of the largest multi-disciplinary construction companies in Canada. With operations from Eastern Newfoundland to Northern Alberta, Cahill is building the future of oil and gas, mining, hydro, and social infrastructure on some of the largest construction and fabrication project sites in the country.

Newfoundland Chocolate Company expands to Dartmouth The Newfoundland Chocolate Company officially opened its first out-of-province location with a twist on a tradition last month: biting through a ribbon of chocolate.

The St. John’s based company’s fourth location is in Dartmouth’s Mic Mac Mall in Nova Scotia. Company founder and “chief chocolate officer” Brent Smith told The Telegram that it’s the biggest location for the company.

“We’re really falling into our groove in terms of understanding where our niche falls in the Canadian chocolate market,” said Smith. “We’re really good on experience — the store itself is heavily sensory.

When you walk in, the chocolatier’s on site, right in front of you, making the gelato right in front of you, very open concept. There’s something to see everywhere.”

That includes a chocolate waterfall, a train for children to steer and a ceiling that appears to drip chocolate. “The reaction we’re looking for when people come in is ‘Wow, this is so cool.’”

With the company drawing heavily on Newfoundland culture for its products, said Smith, he felt tapping the Maritime market was a roll of the dice. “There is a chance that we could have opened this up and had people come in with blank looks and said, ‘We don’t get it — what’s the Newfoundland Chocolate Company got to do with Nova Scotia?’” Smith said.

BUSINESS NEWS OCTOBER 2015

But response has been positive. “There’s been so much enthusiasm for the Newfoundland brand and our brand and what we’re doing,” he said. “Sales have been exceptionally strong — it’s just been a beehive.”

Three appointed to RDC Board of Directors Darin King, Minister of Business, Tourism, Culture and Rural Development and Minister Responsible for the Research & Development Corporation (RDC), recently announced appointments to the RDC Board of Directors.

The following individuals were appointed:

•

Muriel Attané, Secretary General of the European Association of Research and Technology Organisations (EARTO) based in Brussels.

•

Bob Cooper, former President of Vale INCO Newfoundland and Labrador.

•

Karen Muggeridge, Facilities Technology Integration Manager, Oil Sands, with ConocoPhillips in Alberta.

In addition, Dr. Brian Veitch, Professor, Ocean and Naval Architectural Engineering, Faculty of Engineering and Applied Science at Memorial University, has been re-appointed to the Board.

“I am pleased to announce the appointment of three new board members to serve on the RDC Board of Directors,” said Minister King. “They bring tremendous depth of private and public sector expertise, as well as local, national and international experience. Together with the current board members, they will provide invaluable guidance to RDC as it continues to strengthen research and development for the longterm economic benefit of our province.”

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RDC is a provincial Crown corporation responsible for improving Newfoundland and Labrador’s research and development performance. RDC works with research and development stakeholders including business, academia and government to make strategic investments in highly qualified people, R&D infrastructure and innovative research.

Member Profiles

CMC Atlantic is a professional association dedicated to advancement of effective and ethical management consulting. As part of a national and international network of Institutes we administer the Certified Management Consultant (CMC) designation, recognized in over 40 countries. The CMC designation guarantees that certified consultants meet and maintain comprehensive competency standards, adhere to a Professional Code of Conduct and engage in ongoing professional development. In Newfoundland and Labrador we are an active, growing community of professionals who consult to all sectors or work as internal consultants inside larger organizations.

Our mission at See Change Consulting is to help people, teams, and businesses work smarter, improve productivity, and foster engagement and leadership throughout the entire organization. We do this through targeted employee engagement strategies, customized leadership and soft skills development training programs, and career coaching. We use tools such as emotional intelligence and personality assessments to help employees uncover their true strengths and understand their value. Our expertise at See Change Consulting lies in our ability to help others shift their thinking to generate new solutions to old problems.

Contact: Corina Walsh Tel: (709) 687-7638 Web: www.seechangeconsulting.ca

Harold Snow Service Group is Atlantic Canada’s largest commercial food and laundry equipment parts and service provider. Since 1943, they have been helping businesses in Newfoundland and Labrador by reducing costly downtime. They use factory-authorized OEM parts and factory-trained technicians for all warranty work, installations, startups, preventive maintenance, and emergency repairs. Harold Snow works directly with the manufacturers, ensuing the correct parts are used and pricing stays competitive. They are also a member of the Commercial Food Equipment Service Association (CFESA), a trade association of professional service and parts distributors for commercial kitchen equipment.

CFESA promotes the highest standards of professional service in this industry, as does Harold Snow.

Tebbl helps to create better, more profitable project teams for Management Consultant firms. Our SaaS solution helps to match the right consultants together by factoring in the project budget, as well as, consultant skills, utilization, and team fit (based on personality, role, and interests).

We take care of the tedious work required to fit the right people together. Through our continuous research and development efforts we plan to build the best matching technology available. The teams we help to create will inspire innovation during projects and improve overall client experience.

Address: 30 Harvey Road, St. John’s, NL, A1C 2G1 Tel: 709-325-5662 Email: jb@tebbl.com Website: www.tebbl.com

BUSINESS NEWS OCTOBER 2015

Optimized Insurance is about changing the way people and businesses buy insurance and how they treat their risk. We approach insurance from the buyer’s perspective. What that means for our customers is that you don’t need to wonder if you are protected, or if you have any gaps, or are you getting the best coverage, and a good price? We make sure you understand your risk and what you are buying. We chose our name because we work hard every day to Optimize your risk and your insurance. That means not having more than you need, nor less.

Web: www.optimizedinsurance,com Facebook.com/optimizedinsurance Tel: 709-700-0080 Email: sales@optimizedinsurance.com

Narrows’ gives you the ability to stop worrying about finances and focus on delivering superior products & services. We are finance professionals that focus on cash flows & financing to operate your business effectively.

We can help refine your financial approach to provide measurable results in the areas of: • Developing & directing the implementation of strategic business plans • Developing & managing cash flows, financial forecasting & budgets • Constructing performance & control measures that support strategic initiatives • Assisting in the arrangement of financing • Ensuring the company complies with regulatory requirements • Full cycle bookkeeping services Contact: Tom Williamson Tel: 709-682-8028 Email: tom@narrowsconsulting.com Web: www.narrowsconsulting.com Check us out on Facebook, Twitter & LinkedIn

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New Members Rogers Enterprises Ltd – REL Safety Experts Roger Bruce, CEO 10 Maverick Place Paradise, NL A1L 0J1 P: 709-753-8002 F: 709-753-8004 brogers@safetyexperts.ca Sleight of Hand Entertainment Rick Green, Owner / Operator 60 Convent Lane Torbay, NL A1K 1B5 P:709-770-5858 rickgreen@sleightofhand.ca The Royal St. John’s Regatta LeighAnne O’Neill, General Manager P.O. Box 214, Stn ‘C’ St. John’s, NL A1C 5J2 P:709-576-8921 general@stjohnsregatta.com

Cineplex Entertainment LP Norman Millberry, General Manager 48 Kenmount Road St. John’s, NL A1B 1W3 P: 709-722-5763 F: 709-722-5883 8126gm@cineplex.com

U-Haul Company Canada Ltd. Bruce Bennett, President 183 Kenmount Road St. John’s, NL A1B 3P9 P: 902-465-3355 Bruce_bennett@uhaul.com

Next Generation Electronics Craig Cole, Manager Matt Pippy, SMB Sales Representative Unit 3, 69 Karwood Drive Paradise, NL A1L 0L3 P: 709-782-5444 mattpippy@nextgenerationelectronics.ca

Galway Danny Williams, President Jacki Northcott, Financial Administrator P.O. Box 1919, Stn. “C” 34 Harvey Road, 5th Floor St. John’s, NL A1C 5R4 P: 709-570-2222 F: 709-753-7862 Jacki.northcott@dewcor.ca

DOF Subsea Canada Kirk Stead, General Manager Dawn Ryan, HSEQ Lead 26 Allston Street, Unit 2 Mount Pearl, NL A1N 0A4 P: 709-576-2033 F: 709-576-2500 Dawn.Ryan@dofsubsea.com

Deposits on your terms.

Holiday Inn Express & Suites – St. John’s Airport Greg Ivany, General Manager 5 Navigator Avenue St. John’s, NL A1A 0R5 P: 709-738-0123 F: 709-738-3210 Greg.ivany@hiestjohns.com

Make business deposits more quickly and improve your cash flow with BMO DepositEdge™.

Contact Audrey Wood to learn about all our cash management solutions in the Newfoundland and Labrador region. audrey.wood@bmo.com 709-758-2155

TM/®

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BUSINESS NEWS OCTOBER 2015

Trademarks of Bank of Montreal.

What Looks Like the

IMPOSSIBLE....

Is Just Another Day with Our WIRELESS NETWORKS.

Canada-Newfoundland and Labrador

Job Grant $ UP TO 10,000 TO TRAIN NEW AND EXISTING EMPLOYEES

The Department of Advanced Education and Skills can help your business with recruitment and retention challenges, help facilitate training opportunities, and even assist your non-Canadian employees to settle permanently in our province. www.gov.nl.ca/aes

Funding provided by the Government of Canada through the Canada Job Grant