NOVEMBER 2015
VOLUME 30, NUMBER 7, 0834-2015
NOVEMBER 2015
In this issue...
Business News is a publication of the St. John’s Board of Trade.
Cover Story
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Chair’s Message
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Reproduction of any material contained in Business News is permitted provided written approval from the St. John’s Board of Trade.
Member Spotlight - Women in Resource Development Corporation
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Vol 30 No 7
Upcoming Events
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Articles and criticisms are invited, but opinions expressed by contributors do not necessarily represent those of the St. John’s Board of Trade. We encourage you to support the business leaders whose names and products you see advertised in this issue as well as throughout our entire membership. The Board reserves the right to edit submissions.
Advocating for You
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Editor: Printed by: Layout:
Kristina George Transcontinental Media Dc Design House
Features
8, 13, 17, 20
On the Job
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North Trade Show
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Ambassador Column
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What are you @?
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Around The Board
21 - 25
ST. JOHN’S BOARD OF TRADE EXECUTIVE
Member News
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Kim Keating Des Whelan Dorothy Keating Andrea Stack Sharon Horan Derek Purchase
Member Profiles
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New Members
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Chair Senior Vice-Chair First Vice-Chair Second Vice-Chair Immediate Past Chair Secretary-Treasurer
BOARD OF DIRECTORS Kim Paddon Janis Byrne Kevin Peters Craig Ennis
Jim Fallon Wilfred J. Zerbe Andrew Wadden Marilyn Butland
STAFF Nancy Healey
Chief Executive Officer
Jennifer Chaytor Lori Coleman
Manager of Finance & Compliance Business Affairs Manager
Margie Davis
Executive Sales Director
Kristina George Communications & Advocacy Specialist Rhonda Tulk-Lane
Policy & Advocacy Specialist
Wanda Palmer
Director of Sales and Member Fulfillment
Jackie Bryant-Cumby
Member Relations Administrator
Brendan Hagerty Labrador & Labour Market Specialist
St. John’s Board of Trade 34 Harvey Road, P.O. Box 5127 St. John’s, NL A1C 5V5 Canada Tel: (709) 726-2961 Fax: (709) 726-2003 E-mail: mail@bot.nf.ca Website: www.bot.nf.ca
Signal Hill was the site of North America’s first call centre. Written by Laura Fudge, Telelink Safety Services Expert
Well, it was to Tom Ryan anyway. Mr. Ryan founded this province’s first and still operating customer service call centre in 1965, and helped shape the way people and businesses connect throughout the province and beyond – making his own mark in the telecommunications industry, like Guglielmo Marconi did when he received the first transatlantic communication at Signal Hill in 1901. Now in its 50th year of business, Telelink has stayed true to Mr. Ryan’s innovative spirit, with daughter Sydney Ryan and co-CEO Cindy Roma leveraging Newfoundland and Labrador’s unique opportunities and challenges into a launch-pad for company growth, both domestically and internationally. Today, Telelink continues to connect people and businesses against the high standards of its founder, and in ways that reach far beyond the scope of the company’s traditional “call centre” roots. Over the last 20 years, and millions of calls, Telelink has earned a reputation as a leading provider of cutting-edge Emergency & Safety services to North America’s energy, environmental, and utilities sectors. In 2014, these efforts were recognized by Ernst & Young, naming Sydney and Cindy as Entrepreneurs of the Year in the category of information technology. Contributing to this reputation is Telelink’s ongoing involvement in the area of “lone working”, a term used to describe jobs carried-out in isolation from other workers or without close or direct supervision. From construction and retail workers to home care workers and security guards, lone workers span many industries and present unique risks to their organizations.
“We need to ensure the safety and health of employees who work alone while fulfilling our legislative commitments. The safety of our employees is our # 1 priority and a strong work alone program is a necessity.” Jim Peyton, Safety & Environment Coordinator, NL Hydro
In March 2004, Canada amended its criminal code with the introduction of Bill C-45, establishing strict duty-of-care laws for workplace health and safety, and serious penalties for non-compliance. Included in the bill were provisions around corporate liability that could hold individuals responsible for employee injury and harm. Bill C-45 was the result of intense lobbying following Nova Scotia’s Westray Mine disaster in 1992, where 26 counts of manslaughter and criminal negligence causing death were brought against two mine managers, but ultimately dropped by the crown.
Perhaps the most important federal case prosecuted against Bill C-45 was the 2009 fatality involving the death of four workers employed by Toronto’s Metron Construction. It involved the prosecution of four individuals, including the president of Metron, and Metron the corporation itself. At a provincial level, Garda Security Corp was fined over $90,000 under Alberta’s OH&S Act for failing to protect a female worker who was attacked while working alone. She was a new worker, left to guard an open construction site overnight. She had a telephone to contact Garda dispatch, but received a recorded message. Mobile Garda patrol units inspected the site from time to time, but no one came to her assistance until the police arrived. As legislative and social pressures continued to mount, so did the scope and complexity of lone worker safety requirements. Phonebased check-in services alone no longer satisfied the needs of dispersed workforces, and solutions as a whole quickly shifted from reactive to proactive; from one-size-fits-all to custom, risk-based solutions. It wasn’t long before GPS and satellite technologies became commonplace, with personal safety and tracking devices equally important as hard hats at steel-toe boots. Today, the importance of lone worker safety has permeated across industries and throughout organizations of all sizes. Telelink has met the resulting demand with deeper and broader offerings, from low-touch, mobile solutions to live, 24/7 monitoring of employees, and safety alert management.
Emergency & Safety Monitoring Centre, Telelink Headquarters
With a heavy foundation in the local and national energy sector, where “safety” is a culture, not a mandate, Telelink partnered with early adopters to help innovate new ways of protecting lone workers, and was one of the first in its industry to market phone-based check-in and emergency response services for this purpose.
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In the early 2000s, new federal legislation sparked a dramatic increase in the attention paid to lone workers both in the energy sector and beyond. For HSE professionals and small/medium business owners alike, mitigating lone worker risk was at the forefront of health and safety mandates.
Since the bill’s introduction in 2004, provincial governments have enacted their own regulations, many of which specifically identify lone workers as areas of concern. In Newfoundland and Labrador, audits are regularly conducted and heavy fines have been imposed for non-compliance, seeing first time offenders liable for up to $250,000.
BUSINESS NEWS NOVEMBER 2015
As a nod to Mr. Ryan and the innovation both he and Marconi pursued, Telelink released its latest lone worker tool, a mobile app, under the name “Signal”, designed to connect workers with Telelink’s monitoring centre 24/7. Telelink now manages over 30,000 lone worker sessions each day for some of North America’s leading organizations, and is committed to living its core value of “taking care of each other” both inside the organization, and by helping customers better protect their business at every turn from service line to life line.
Chair’s Message Why Population Growth is Important to Business Two recent national news items sparked a contradiction of sorts for me. First, Statistics Canada released a report stating that there are more Canadians over the age of 65 than there are under the age of 15. Our population is declining. While this is a first for Canada, in Newfoundland and Labrador that trend actually started in 2010. The second item saw senior negotiators from 12 Pacific Rim countries reach an agreement in principle for a huge trade deal, the Trans-Pacific Partnership. Therein lays the contradiction. At the heart of our globalizing world: while goods, services information and capital move across borders ever more freely, most people cannot. Trade agreements are not growth; rather they are very important mechanisms to facilitate efficient growth. Economic growth is a function of both the number of people able to work plus their ability to be productive (whether through their skills or use of specialized equipment). Without both, growth will be slower. If there aren’t enough people of working age how will our society maximize the potential of efficient trade agreements? The one obvious solution is to encourage immigration of capable workers. The Conference Board of Canada indicates that within 20 years, nearly 100 per cent of Canada’s population growth will be through immigration, and 350,000 new immigrants will be needed each year to meet labour force needs. The average age of people in this province is 44 – four years older than the national average. By 2036 the average age in Newfoundland and Labrador will increase to 50, and more than 30 per cent of our population will be over the age of 65. And our families are getting smaller. To put that in perspective, in 1980 there were approximately 180,000 school aged children in Newfoundland and Labrador; last year there were just 80,000.
A declining population is a major concern. In the coming years we have more people set to retire than available to enter the labour force and if we do not grow our population, not only will there be a shortage of workers, there will be increased pressure on our health care and pension systems simply because there will be a smaller segment of working age people to support the services that we have all come to expect. Immigration has been the main source of population growth in Canada for many years. Yet only three per cent of the population in the St. John’s Census Metropolitan Area are immigrants, and that figure is even lower outside of the metro area. It is worth noting that a large percentage of every province’s immigrants are in the 20-to-44 age group which constitutes most of the labour force. This is also the group that buys new houses, has children and pays the greater part of taxation revenue. Yet there are unfounded fears that an influx of immigrants threatens jobs for local workers. This is based on two fallacies: that there are a fixed number of jobs to go around, and that foreign workers are direct substitutes for Newfoundlanders and Labradorians. Immigrants do not just take jobs; they create them too. When they spend their wages, they boost demand for people who produce the goods and services that they consume; and as they work, they stimulate demand for others in complementary lines of work. We have one of the lowest immigration retention rates in the country. In our midst we have more than 3,000 international students studying in Newfoundland and Labrador. Let’s start there. Population growth is not something that happens overnight. We welcomed the release of the province’s Population Growth Strategy in June, and government must continue to act quickly and follow through on all 67 action items particularly those relating to immigration, because we need immigration just as much as immigrants need Newfoundland and Labrador.
BUSINESS NEWS NOVEMBER 2015
Chair, Kim Keating Population growth is a key focus area in the St. John’s Board of Trade’s provincial election platform. Members can read the details of our election platform online: http://stjohnsbot.ca/wpcontent/uploads/Provincial-ElectionPlatform-Final-2015.pdf Our platform zeros in on three elements that are critical to business success and for the people of Newfoundland and Labrador to continue to prosper:
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growing the population increasing partnerships fostering a culture of innovation
We have partnered with The Telegram to share the views of the three provincial party leaders on our election platform and their responses have been published in the newspaper, their news site, as well as our own website. This fall we are also hosting luncheons for all three provincial party leaders and encourage members to get out and hear what they have to say. And most importantly, your vote is your voice. Make sure it is heard on November 30.
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MEMBER SPOTLIGHT WOMEN IN RESOURCE DEVELOPMENT CORPORATION (WRDC)
and other under-represented groups; content may be tailored to specific sectors such as oil and gas, energy, mining, and/or construction.
Creating a local diverse skilled workforce Women in Resource Development Corporation (WRDC) is a provincial non-profit organization committed to increasing women’s participation in trades and technology since 1997. With both private and public funding, WRDC and its Educational Resource Center (ERC), offer a variety of programs and services to address the challenges surrounding the attraction, recruitment, retention, and advancement of women in these sectors. WRDC’s key activities include career exploration programs for girls; career counselling and employment assistance services for women; and recruitment and retention consultation and training for employers to enhance their diversity and inclusion initiatives. A diverse environment includes people from different genders, backgrounds and identities, who have a variety of interests, beliefs, skills, and opinions. Research has shown that gender-diverse teams perform better than single-gender teams. Men and women have different viewpoints, ideas, and market insights, which enables better problem solving, and ultimately leads to superior performance at the business unit level. Increasing the number of women in positions where they are underrepresented offers many additional positive organizational outcomes including access to a larger talent pool, improved leadership and decision-making power, reduced staff absenteeism and turnover, and a positive corporate image. At no time in our history has the workplace been so diverse, and diversity provides extensive benefits for companies. Combining workers from different backgrounds and experiences results in a
more creative, innovative, and productive workforce. Effectively managing diversity in the workplace means that your leaders encourage inclusion, participation and the full contribution of all staff to the goals of the company; your supervisors capitalize on the benefits of having a diverse workforce; and your managers ensure compliance with legal obligations regarding safety and employment equity. WRDC works closely with operators, contractors, and other employers to review and assess their organization’s diversity policies and practices, and provide individualized recommendations and customized tools and supports to enhance their efforts. Our experienced industry team also deliver professional development workshops and train-the-trainer sessions on diversity and inclusion, provide linkages between qualified women and job openings through career fairs and employment matching initiatives, provide support in the assessment of workplace climate, and monitor the effectiveness of retention initiatives over time. WRDC’s Consultation and Coordination Services:
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Diversity Planning and Policy Development
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Workforce and Workplace Diversity Assessments
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Career Fair Coordination & Labour Market Support
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Climate Survey Coordination, Implementation, and Analysis
WRDC’s Professional Development Workshops: Recruitment & Retention Best Practices
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Overview of best practices for successful recruitment and retention of women
BUSINESS NEWS NOVEMBER 2015
Creating a Respectful Workplace
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Canadian Construction Association (CCA) Gold Seal Certified session that can be customized for various occupation types, workplaces, and sectors; content includes the topics of harassment, discrimination and bullying, and examines the ways that organizations, managers/supervisors, and employees can work together to create and maintain a respectful and inclusive work environment.
Managing a Diverse Workforce
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Interactive session for managers, supervisors, and HR professionals that provides a solid understanding of what diversity is, how companies can benefit from it, and how to effectively manage it within their organizations; content focuses on effective communication and management best practices for a diverse and inclusive workforce.
WRDC’s Employer Services are offered at no charge thanks to the support of the Department of Advanced Education and Skills, Provincial Government of Newfoundland and Labrador.
By Cheri Butt, CEO, WRDC For additional information, or to find out how WRDC can help you meet your diversity goals, please contact us at 1-800-738-3713 or info@wrdc.nf.ca.
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upcoming events Country Primer
Luncheon
Join Gillian Chatman, International Business Development Officer with the Department of Business, Tourism, Culture and Rural Development as she provides an overview of the US market and the opportunities and challenges for NL companies
Earle McCurdy, Leader of the Newfoundland and Labrador New Democratic Party will speak about the NDP’s social and economic vision for the province.
Date: Time: Cost: Location:
Wednesday, November 4 9:00 – 10:00 a.m. Included as a benefit of your membership Board of Trade Office, 34 Harvey Rd., 3rd Floor
Date: Friday, November 20 Networking: 12:30 p.m. Luncheon: 1:00 p.m. Cost: $60+hst members; $120+hst non-members Location: Delta St. John’s
St. John’s Board of Trade 101
Business Excellence Awards
Join us for a detailed orientation and refresher on how to get the most out of your membership. Learn about our affinity programs, networking opportunities, our advocacy work, sponsorships, volunteer opportunities and so much more. You can come and attend or we will also be offering it as a webinar.
Kevin Casey will host one of the Board’s most prestige events. The excitement is building as we get closer to celebrating the achievements and successes of our members. Celebrating achievement is as important as the achievement itself. Get your tickets soon!
Date: Time: Cost: Location:
Tuesday, November 10 9:00 – 10:00 a.m. Included as a benefit of your membership Board of Trade Office, 34 Harvey Rd., 3rd Floor
Luncheon Join Dwight Ball, Leader of the Opposition, as he addresses the St. John’s Board of Trade.
Date: Networking: Luncheon: Cost: Location:
Friday, November 13 Noon 1:00 p.m. $60+hst members; $120+hst non-members Delta St. John’s
Date: Wednesday, December 2 Networking: 11:30 a.m. Ceremony: 12:30 p.m. Cost: $95+hst Members Only Location: Delta St. John’s
Elegant Event Space From the smallest team meeting rooms to unforgettable receptions for up to 350 underneath the planets, we offer space and services for any corporate or private event.
geocentre.ca craig.murphy@geocentre.ca
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709.737.7883
BUSINESS NEWS NOVEMBER 2015
including metals and mineral products, fish and seafood products, including frozen snow crab, frozen fish fillets, frozen clams, shrimp, and halibut. As well as duty –free market access on wood and other forestry products, including newsprint. Newfoundland and Labrador’s prosperity is linked closely to our ability to compete internationally, we have look to exports markets to remain competitive in the future. To learn more about the TPP or if you have questions please contact Rhonda TulkLane, Policy and Advocacy Specialist with the Board 726-2961 / rtulklane@bot.nf.ca
The Trans-Pacific Partnership (TPP) is Good for Business The St. John’s Board of Trade acknowledges the successful conclusion of the TransPacific Partnership (TPP) and looks forward to the details. The TPP boasts job creation and increased consumer choice. It will provide Canada with preferential access to an economic
zone covering 800 million people and 40 per cent of the global economy.
What Can Newfoundland and Labrador Companies Look Forward to? Newfoundland and Labrador companies can look forward to duty-free market access for the majority of industrial goods,
From 2012 to 2014, Newfoundland and Labrador’s exports of industrial goods to TPP countries were worth an annual average of $6.7 billion. The TPP will significantly improve market access opportunities for Newfoundland and Labrador’s industrial goods sector, including metals and minerals. Tariff elimination will help make Newfoundland and Labrador’s exports of industrial products more price-competitive with domestic production in all TPP countries. Source: http://www.international.gc.ca/ trade-agreements-accords-commerciaux/ agr-acc/tpp-ptp/benefits-avantages/pt/ nl-tn.aspx?lang=eng
The Board advocates for business-friendly legislation at the local, provincial and federal levels of government. We monitor public policy issues so you can focus on your business, not government regulation.
BUSINESS NEWS NOVEMBER 2015
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Overcoming barriers – the benefits of supported employment Sean Wiltshire has been the CEO of Avalon Employment Inc. since its inception 23 years ago. Under Mr. Wiltshire’s guidance Avalon Employment Inc. has championed supported employment by overcoming barriers to employment for persons with developmental disabilities. Overcoming these barriers has required innovation to develop procedures which make achieving the organizations goals possible. Mr. Wiltshire works locally, provincially and nationally to inform employers about the benefits of supported employment. In August of this year he was invited to join a delegation traveling to South East Asia. We had the opportunity to ask Mr. Wiltshire about his work upon his return.
process and support model that we started here in Newfoundland and Labrador.
If you could instantly change one thing what would that be?
Can you discuss some of the differences and some of the similarities?
To give businesses the opportunity to understand in more fiscal terms the importance of diversity to their workforce. How it leads to better productivity, lower absenteeism, higher retention rates. There are all factors affecting the bottom line of businesses.
The first difference is the traffic! There are 12 million people living in some of the cities, we don’t have anything to compare to it. Through all the experiences the one thing that kept coming back to me was the similarities in each country. Challenges that employers have hiring people with disabilities are the same around the world. Employers want to understand better how to support someone with a disability; I always say the same thing, “Support all your employees, regardless if they have a disability.” This translated in each country as employers struggle to include diversity in their continued business plan not because they don’t want to include it, but because they are unsure of how to do it right. Have your experiences from this trip changed the way you do business? I think this trip confirmed that we have developed good procedures for working with individuals with disabilities. Also the commonality of the concerns from employers here in Canada and South East Asia demonstrates that what we have been doing has been working here, and can work in other places in the world.
What was the purpose of the trip? I was asked to participate in an International Development Project, called Disability Rights Promotion International. The work is being conducted by York University and funded by Department of Foreign Affairs, and a number of other governments in relation to the United Nations Convention on the Rights of People with Disabilities. The project is designed to work with employers to develop their diversity plans and demonstrate how including individuals with disabilities makes good business sense and can increase their bottom line. The work is being done in three cities in three countries; Hyderabad, India, Kathmandu, Nepal, and Dhaka, Bangladesh. While there I was working directly with employers in each country demonstrating how the diversity of a company reflects on the profitability of a company. We also worked with people in each country to develop a job matching
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BUSINESS NEWS NOVEMBER 2015
How have you followed up on the work that you have done in that part of the world? It was 23 days, seven countries, five airlines, 12 flights, 35,000 kms of travel and more meetings that I care to count. Since that time, I have continued to mentor a local staff person in each country. Working with them as they develop their processes from inclusion for some of the companies that we worked with when I was there. Each Monday we conference electronically to discuss some of the challenges and successes and we will continue to do that for the next year. Kathleen D. Murray is Career Development Coordinator with Avalon Employment Inc. - Kathleen@avalonemploy.com - (709 )579 4866 - avalonemploy.com
Your Chamber membership now includes your own HR Manager Canada’s Small Business owners can’t be expected to know and understand all the laws contained within the Employment Standards Act (ESA)….but they are held accountable, legally, to be compliant with all of them. At FirstCall we are committed to helping you ensure that your company is compliant with all labour regulations. You will receive your own dedicated HR Manager who will oversee your employment related activity.
Employment Contracts
The first thing we do is implement an Employment Contract for existing employees and any new hires. Employee Contracts ensure that your Termination and Severance Policies are consistent with the Employment Standards Act and protect you from wrongful dismissal claims.
Employee Manuals
We ensure that every employment relationship is properly documented, allowing you to terminate employment (if necessary) and protect you from legal situations.
Health & Safety
We ensure that your company has the required Health and Safety program to reduce or eliminate charges and costly fines under the Health and Safety Act enforced by the Ministry of Labour (MOL).
HRe Cloud
Canadian Labour Law is specific about employee records keeping, so our online Employee Records Management tool organizes and maintains all the legally mandated files for your employees and provides a library of all the necessary legal documents you may need for any employment situation. Your full membership provides 24/7 access to this online service.
With your Chamber membership, you will be provided the full services of your own FirstCall HR Manager for 30 days, free of charge. If, at the end of that period, you wish to retain your FirstCall services, discounted monthly rates are available to all Chamber Members.
Our Plans 1—10 employees
11—30 employees
31—50 employees
50+ employees
$12.99 per month
$19.99 per month
$34.99 per month
$74.99 per month
You will be receiving a call from your HR Manager to discuss the next steps of enrolment. If you wish to learn more, please visit our website www.firstcallhr.ca, or give us a call at 855-440-9449
MUN Career Fair The St. John’s Board of Trade, and many of our members, attended the Memorial University Career Fair on September 23, meeting with students and graduates looking for employment and work terms.
Board of Trade Policy and Advocacy Specialist Rhonda Tulk-Lane.
Newfoundland Chocolate Company.
Work Global. Bally Haly Golf and Country Club.
Atlantic Business magazine.
Downhome Publishing Inc. Eastern Regional Business Solutions (Xerox).
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BUSINESS NEWS NOVEMBER 2015
Conference highlights opportunities for business in Nunavut Nunavut is a region that has been generating some much deserved attention recently. Canada’s newest and biggest territory has a fast growing economy and is full of opportunity. Nunavut covers about 1.9 million kilometres of land and water, and is triple the size of Germany, the same size as Mexico and 25 times the area of New Brunswick. This is a massive region with very few people. According to the 2011 Census, the population of Nunavut was 32,000 and the capital, Iqaluit, has a population of 7,500. These figures give Nunavut one of the lowest populations per square kilometre in the world. The Nunavut Trade Show and Conference is an annual showcase highlighting business opportunities, cultural experiences and
education opportunities for southerners about this region of Canada. Newfoundland and Labrador had a large and visible presence during this year’s conference, which took place from September 22-24. One of the most well attended sessions of the three day conference was entitled Partnering for Success: Nunavut & Newfoundland. This informative session concentrated on the recently signed MOU between Nunavut and Newfoundland and Labrador. Darin King, Minister of Business, Tourism, Culture and Rural Development spoke about the importance of the MOU that was recently signed in a news release. “Newfoundland and Labrador, and Nunavut face similar challenges in terms of high costs, infrastructure deficiencies, challenging environmental conditions, transportation and logistics, and ensuring the economic benefits remain in our communities,” said
BUSINESS NEWS NOVEMBER 2015
Minister King. “With the MOU as a guide to cooperation, I believe that both our jurisdictions will prosper.” The Government of Newfoundland and Labrador, as a part of their Arctic Opportunities Initiative, seeks to establish formalized alliances and is focused on three strategic directions under the initiative: positioning the province as the path to the Arctic, building capacity, and fostering economic development and business opportunities. For infirmation on the Arctic Opportunities Initiative visit: www.thearcticpath.com The St. John’s Board of Trade also continues to research and foster relationships in the north. Contact Brendan Hagerty at bhagerty@bot.nf.ca or visit labradoropportunites.ca.
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mbassadors: A VALUED PARTNERSHIP A great partnership is a mutual understanding based on excellent communication and common goals. Stu and Craig’s business relationship extends beyond client and supplier to Board of Trade ambassadors working together to support local businesses in St. John’s.
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Partnerships are crucial especially when working in relatively small (but rapidly expanding) markets like Newfoundland and Labrador. Your partners are the ones who remember what you did for them last week or three years ago. They are the people who recommend you to their clients. They are the people who live and breathe your brand and it doesn’t cost you a dime. At Newfoundland Chocolate Company we’re fortunate to have many partners within our burgeoning business community. One partner in particular PATTISON Outdoor Advertising, has been a huge help to us both in Newfoundland and Labrador and now in Nova Scotia with our launch at Mic Mac Mall in Dartmouth. Our Account Executive, Craig Huxter, has helped us make an impact with both static and digital billboards, and advised us every step of the way on how to best reach our new markets.
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For your business to connect with today’s consumers, it needs to stand out in a sea of sameness with unmatched reach and coverage. Newfoundland Chocolate Company became a client of PATTISON Outdoor Advertising 2 years ago when they advertised on a digital billboard a few weeks prior to Christmas and Valentines. Last year they expanded to 3 digitals prior to Christmas again. They found that it worked so well, that this year they are doing a full year of billboard advertising where they rotate around the city every 4 weeks. They attribute a lot of their success to their outdoor advertising. They have become so successful that there are now 3 locations here in St. John's and they have expanded into Halifax, where they can advertise with PATTISON Outdoor in that market and in any market that they expand into across the country.
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Craig and the PATTISON team are friends, colleagues and partners to the Newfoundland Chocolate Company and we couldn’t be happier. Just don’t ask Craig for fashion advice.
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Stuart Greenoff Craig Huxter
Account Executive, PATTISON Outdoor Advertising
BUSINESS NEWS NOVEMBER 2015
Craig Huxter
Stuart Greenoff
Corporate Relations Manager/Chocolatier, Newfoundland Chocolate Company
Preparing for Disruptive Technologies Deloitte’s study assessed an organization’s level of preparedness based on four key elements:
When I decided to purchase a 3D printer late last year, I assumed it would be a difficult thing to do. After all, this was new, cutting edge technology. Imagine my surprise when I learned that not only had 3D printing technology been around for over 30 years, I could order my very own desktop 3D printer online at a price point of around $1,000. There are now 3D printed cars and houses and the first 3D printed pill was approved by the U.S. Food and Drug Administration earlier this year…changing the world of manufacturing and consumption for these products irrevocably… As I started down the journey to personally educate myself on the world of exponential technologies, I am constantly amazed by how quickly things are changing. The average company lifespan on the S&P index in 1960 was over 50 years; now it is just 15 years. The speed with which a company can grow to a billion dollars leveraging new technologies has also accelerated. We are living in a world of unprecedented technological change and Deloitte’s recent publication ‘Age of Disruption’ highlights that as Canadians we are unprepared for these changes and are highly vulnerable to the technological disruptions coming our way. Deloitte surveyed over 700 business leaders across the country to understand the ability of companies to both withstand the
disruptive power of these new technologies and thrive in their aftermath. The study focused on five technologies with considerable disruptive potential:
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Advanced robotics: enabling companies to lower labor costs, achieve better productivity and deliver consistent, superior quality
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Artificial intelligence: allowing the performance of analytical tasks using computers that once required dozens of workers in professional services areas such as accounting, engineering and law
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Networks: increasing the amount of data available as billions of devices and sensors connect to the Internet of Things, allowing customization of customer experience and sharing of information never previously achieved
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Advanced manufacturing: changing the manufacturing and purchasing experience as 3D printing for individuals becomes affordable. It also reduces the cost of design complexity and the need to carry inventory and parts that can now be 3D printed as required
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Collaborative connected platforms: creating access to new talent on a global scale and opportunities to engage talent in new and meaningful ways
BUSINESS NEWS NOVEMBER 2015
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Awareness of the disruptors in their industry
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Organizational agility to be able to shift business and capital to the right business endeavors
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Effective resources, such as people and technology, to be able to understand and respond including appropriate partnerships in this increasingly connected world
An innovation culture that is flexible and willing to react
The study found that based on the four factors above, only 13 per cent of Canadian business across the country were highly prepared for the technological disruptions coming our way and 35 per cent were struggling across all four areas of preparedness. These findings differed little based on the size of organization, industry / sector, or region of the country. There is definitely work to do to increase our level of preparedness. Autonomous trucks are hitting our roads soon, reducing the need for human drivers…there are over a billion pieces of content on the internet written by machines leveraging artificial intelligence…3D printed human organs are also quickly coming our way… What are you doing to educate yourself and your organization on the exponential technologies that create threats and opportunities for your business?
For more information, visit www.deloitte.ca or contact Kendra MacDonald, Deloitte’s Innovation Champion for Atlantic at kendmacdonald@deloitte.ca.
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Indispensable.
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BUSINESS NEWS NOVEMBER 2015
Ditto.
There’s no disputing that the global aerospace industry is indispensable. Strong business relationships are built face-to-face. This is something that email can’t deliver. Fortunately, there are innovative aircraft manufacturers like Bombardier Aerospace. And who does Bombardier rely on? Leaders like Bruce Peddle. Bruce has a special talent for crafting international aircraft marketing strategies. As evidence, his CV includes the letters “V” and “P”. As he tells it, his fast-track career success never would have happened without the indispensable hands-on knowledge and skills he received from his studies at College of the North Atlantic. To meet Bruce, and watch stories of other industry leaders, visit CNAstories.ca BUSINESS NEWS NOVEMBER 2015
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What are you @? Notes from the @stjohnsbot twitterverse
@salinaluffman Thanks to the @
stjohnsbot staff for allowing me to do workterm there! So nice to get to meet you all! Such a great learning experience!
@mitchgib24 Look mom, I’m in a
magazine! Seriously though, had a little fun with this for @stjohnsbot all about @ BrewsAndBowls!
@msimms28 Absolutely fabulous lunch today with the @Genesis_Centre @CDMN WIT peer group. TY Kim Keating from @ stjohnsbot
@TinaTyalorNL Hearing from Federal Candidates for St. John’s East & the Avalon @stjohnsbot @HolidayinnSJ @melissaroyle Great account of the @ stjohnsbot forum I moderated yesterday by @DanMacEachern @StJohnsTelegram. #nlpoli #elxn42
@mcinnescooper You run the show. Ensure you #protect your #business w/ the right contracts & policies http:// bit.ly/1LyCmFp Join our #seminar @ stjohnsbot
@590vocm Kim Keating with @ stjohnsbot joins @VOCMBacktalk discussion on #TPP next
@DanMacEachern @melissaroyle @stjohnsbot @StJohnsTelegram Nicely moderated, I might have added. Can always count on Board of Trade to keep things on time.
@BrianPCarey @stjohnsbot It’s a
@JackHarrisNDP Thanks to @
pleasure being a part of the St John’s Board of Trade! :-)
@nlowe_org This morning we are at the Comfort Inn in St. John’s with the @ stjohnsbot to learn about doing business with @NFPower
stjohnsbot for hosting and @melissaroyle for moderating great forum today for #elxn42!
@Charliebyrne14 At the @stjohnsbot
“Stronger Canada” luncheon with @Terry_ Hussey @Vigilant_PM
IT’S TIME TO JOIN THE MOVERS AND SHAKERS The St. John’ Board of Trade is looking for members to join a number of our committees for 2016.
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@BrendanPaddick Full @stjohnsbot
house for CEO @smithidav informing all of @Clearwatersea’s story of creating value in wild seafood.
@Chris_Dunne One thing that really stood out at yesterdays @stjohnsbot event with @Clearwatersea was how they create their own demand.
@DesWhelan Des and Nancy represent members of @stjohnsbot voting on policy at the Canadian Chamber of Commerce AGM! #represent
If you want to make a difference and help business succeed, consider giving up a few hours per month and joining a Board of Trade committee. When advocating for the best interests of its members, the Board can be assured that its members’ voices are heard at the committee level as each committee member brings their own experience and their own network to the table. Committees make decisions and recommendations on policy matters in the most collaborative and collective manner possible, bringing forward ideas, opportunities and advice to the Board of Directors.
Committees Include: Federal and Provincial Affairs Municipal Affairs Transportation and Infrastructure Labour Market Labrador Member Value Finance
Contact: Rhonda Tulk-Lane 726-2961 (ext 3) or rtulklane@bot.nf.ca
BUSINESS NEWS NOVEMBER 2015
Bonuses — To Pay or Not to Pay? There are conflicting views as to whether or not financial incentives, like bonuses, motivate employees. Many fans of bonus pay claim it as the ultimate motivator, while just as many others are dead-set against it, claiming it can actually hinder productivity. The truth is probably somewhere in the middle— bonuses may often give a short-term boost to motivation, but do not guarantee longterm creativity and engagement of staff. Bonus, or incentive pay, is cash compensation over and above an employee’s base wage/salary, and is typically given in the form of an annual lump sum. We have worked with organizations where bonuses appear to have worked very well, as well as where they have caused problems. Bonuses often fail because they are missing some critical linkages:
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A common mistake of employers is not tying a bonus to performance or achievement of job-related objectives. If not linked to performance, employees tend to treat bonuses as “gifts”, rather than rewards for achievement. In years that a company struggles, and does not pay bonuses, after having done so in the past, the bonus “gift” may be seen as having been “taken away”. This can lead to resentment — certainly not drive and “rah-rah” enthusiasm! Another error is not linking the bonus to organizational values and the behavior an employer wants from its people. Often, bonuses are tied to financial benchmarks only, such as revenue targets. Theoretically, then, an employee who makes the sales target, though he/she undercuts a colleague, can be rewarded with a bonus! You do not want your bonus program encouraging the wrong behaviour. For bonuses to be effective, employers need to make sure they are rewarding results — achievements and behaviours — that are close to the heart of the organization’s goals and values. A third common problem is bonuses that don’t make the connection between an employee and his/her direct supervisor. There is nothing more motivating than recognition that comes directly from the “higher-up” who knows your work best: your manager. A bonus that’s seen as a reward “from the boss” can be a relationship-builder. Coming from the distant offices of HR, as bonuses often are—it’s just another transaction.
Even if designed well and rolled out properly, employers need to have realistic expectations as to what a bonus accomplishes in the end. Bonuses, on their own, can’t be relied on to fully motivate employees. Research suggests that, by and large, rewards succeed at securing temporary improvements in employee productivity, and employees will perform to their maximum potential only when they enjoy the work they do, in work cultures where they are highly empowered and involved. Work cultures that foster and promote this kind of intrinsic motivation, generally experience more engaged, productive, innovative employees and higher long-term growth than those who don’t. Bonus, or incentive pay, can complement a good work culture, but not replace it. So, bottom line: like most everything else in life, bonuses are not right or wrong. They can play their part in motivating staff, if they’re: 1. Designed well; 2. Rolled out properly; and 3. Complement a healthy work culture.
Glenda Nash is a Principal with Dicks, Nash & Associates, and a Strategic Practice Partner with 360 Solutions LLC, providing consulting services in organizational development and human resources, including the design and implementation of pay systems. You can reach Glenda at 709.770.5741 or glendanash@dicksnash.com. Websites: www.dicksnash.com, www.360hpl.com
rosewood|spa At Rosewood Spa, our variety of services and products will help ease your mind and revitalize your body.
Whether you need a manicure or a mini vacation, our private rooms and one on one service are sure to help you unwind and rejuvenate. We offer a wide range of spa services from manicures and pedicures to cosmetic application and massages. Call today to make an appointment or visit us in the Sheraton Hotel. Rosewood Spa. Our focus is you.
115 Cavendish Square | 709 739-0923 | rosewoodspastjohns.com |
BUSINESS NEWS NOVEMBER 2015
rosewoodspa@nf.aibn.ca
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OUTLOOK CONFERENCE Thursday Jan. 28, 2016 Delta St. John’s Hotel Harborview 8 a.m. – 4 p.m. The Business Outlook Conference will feature presentations from leading experts on the business trends, opportunities and challenges for your organization in 2016 and beyond. The conference gives you the information you need to become a bulletproof business and add value to your business today and into the future. Contact Wanda Palmer at 726-2961 ext.9 or events@bot.nf.ca to register today!
TRADE SHOW Thursday Jan. 28, 2016 Delta St. John’s Hotel Main Ballroom and Crush Lobby 10 a.m. – 4 p.m. Come down and meet over 90 exhibitors from all industry sectors. Showcase your products and services to the business community and do business with one another. Booth sales are going fast so make sure you secure your booth now. Booth prices vary by size and location. Contact Margie Davis at 726-2961 ext.2 or mdavis@bot.nf.ca to book today!
OVER 90 SALES CALLS IN 1 DAY
Genesis Centre Helping NL Tech Companies Compete On Global Stage that Solace Power would receive funding to develop a wireless recharging system for Boeing’s unmanned aerial vehicles. In 2014, Genoa Design was awarded a piece of the $35 billion National Shipbuilding contract through its work with Seaspan, a Vancouver Shipyard and in 2012, SubC Imaging’s technology was used to search for possible debris from the wreckage site of Amelia Earhart’s plane.
Stephen Finn is CEO of Nocland Business Inc.
There has never been a better time to start your own technology company in Newfoundland and Labrador! There is a buzz in the current entrepreneurial scene in the province and the technology industry is the largest and the most supportive it has ever been. Companies in the technology sector are thriving and becoming recognized on a global stage with Newfoundland expatriates working with companies like Microsoft, Apple, and Shopify among others. It brings both wealth and experience back to the province, enriching the local knowledge economy. Entrepreneurs now find themselves with a great deal of assistance, whether it be in funding and investment, or mentoring and support, this province has truly stepped up its game. It begins with seed stage funding and the multitude of funding programs including financial support from all levels of government. It includes financial assistance for operational expenses and sales as well as tax incentive programs to stimulate investment and venture capital to drive growth. With the provincial government’s investment of $20 million into two venture capital funds, technology companies now have better access to investment to help them grow. Just as the fishing traditions were passed
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down through the generations, knowledge of technology start-ups is spreading as well. Seasoned mentors are opening their doors to guide new start-up founders and offer them lessons on pitfalls and triumphs. Expatriate Newfoundlanders and alumni of Memorial University are returning with words of wisdom for the newer generation of start-ups. Duleepa “Dups” Wijayawardhana, a MUN alumni and cofounder of Empireavenue.com is currently offering his time as a mentor to local start-up HeyOrca. Having been a resident of the province, he has decided to give back to other technology entrepreneurs in Newfoundland and Labrador. Additionally, start-up founders that are seeing success at home while growing their technology companies are supporting the newest crop. Jamie King is the President and CEO of Verafin and he mentors Genesis Centre clients on a regular basis. His company, Verafin, has well over 1,000 customers and secured a $60 M private equity investment from Spectrum Equity in 2014. As the recent winner of Ernst and Young’s Atlantic entrepreneur of the year award for IT, early stage start-ups can learn a lot from Jamie and his experience. All of this wisdom and access to funds for growth is paying off. Companies in the tech sector in Newfoundland and Labrador are growing and attracting some big customers. In early 2015, Industry Canada announced
BUSINESS NEWS NOVEMBER 2015
Newfoundland and Labrador’s technology entrepreneurship ecosystem is the greatest and most connected it has ever been. So whether you are looking to start your own tech start-up, looking to work for one, or looking to support one, now is the time to get in on the action. Who knows, someday your company could be joining the ranks with some of the Genesis Centre graduates mentioned above. So whether your idea is a new app or a medical device, there has never been a better time to develop your idea, start your own tech company, and take it to market, right here in Newfoundland and Labrador. The Genesis Centre is Memorial University’s business incubator for technology-based ventures with high-growth potential. Since the Genesis Centre was founded in 1997, it has helped over 60 start-ups raise over $85 million in private equity. For more information go to: http://www.genesiscentre.ca/
Denise Coombs CPA, CA CFP David Howe FCPA, FCA FCIRP Dorothy Keating FCPA, FCA Colleen O’Keefe CPA, CA
Ian Penney CPA, CA CIRP Beth Porter CPA, CA CFP Peter Winters FCPA, FCGA Derrick Hutchens
CIRP
Around the Board Heading Text
There was a large turnout for the Board of Trade luncheon with author, management consultant and award-winning marketing strategist Kevin Burns, who discussed how safety can give businesses a competitive edge. The luncheon was presented in partnership with Nalcor Energy.
WestJet will launch a non-stop, daily service next spring to London (Gatwick) from six Canadian cities, including St. John’s. Senior Vice Chair Des Whelan, left, attended the WestJet announcement on behalf of the St. John’s Board of Trade. He is seen Marshall Wilmot, Senior VP with WestJet, centre, and Keith Collins, President and CEO of the St. John’s Airport Authority.
Board of Trade Chair Kim Keating chatted with Bruce Mans of Upland when she dropped by the City of St. John’s Refresh Water Street Design Studio. The business community must be engaged in all stages of work to improve the downtown, and the Board of Trade is working with the City to mitigate the impact the 2016 Water Street Dig will have on businesses in the area.
Board of Trade staff and Ambassadors have been out and about lately sharing treats and meeting with members. Maybe you will be next!
BUSINESS NEWS NOVEMBER 2015
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ď‚ƒ Around the Board
Ian Smith, Chief Executive Officer with Clearwater Seafoods, addressed the Board of Trade in September. Mr. Smith, seen here with Chair Kim Keating, shared the story of how Clearwater grew from very humble beginnings in Nova Scotia to become one of the world’s largest seafood companies.
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The luncheon with the CEO of Clearwater Seafoods was presented in partnership with The Canadian Forces Liaison Council. Board of Trade members Wanda Dollard (Breathe Well Respiratory Clinic Inc.) and Melanie Farrell (Enterprise Holdings) are seen with Master Corporal Greg Young from 1st Battalion, Royal Newfoundland Regiment.
BUSINESS NEWS NOVEMBER 2015
CEO Nancy Healey shared employers’ perspectives and views on Employment Insurance during a meeting with Judith Andrew, Commissioner (Employers) with Human Resources and Skills Development Canada.
Tanya Cromley of caterer Baystar Catering with Board of Trade member Carson Thistle of Thistle Financial Services.
Chair Kim Keating is seen with Mark Bradbury from Easter Seals, left, and Gordon Hiscock of Century 21 at a mixer hosted by both organizations.
Ashley Martin-Hanlon and Trevor Hickey with Easter Seals are see with Board of Trade ambassadors Janine Browne and Kate Jewer.
BUSINESS NEWS NOVEMBER 2015
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Around the Board
Melissa Royle, a lawyer with Benson Buffett, served as moderator for a federal candidates’ forum hosted by the St. John’s Board of Trade on October 7. Participants included Nick Whelan, Liberal Party of candidate for St. John’s East, David Peters, Green Party of Canada candidate for St. John’s East; Scott Andrews, Independent candidate for Avalon; and Jack Harris, NDP candidate for St. John’s East.
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The Board of Trade added its voice to the Canadian Chamber of Commerce federal election platform which outlined key areas critical to enabling businesses to compete in a global economy – access to markets, access to a powerful workforce, access to technology and innovation and access to capital.
BUSINESS NEWS NOVEMBER 2015
Chair Kim Keating was invited by the Genesis Centre to speak with members of the Women in Technology Peer Group about work/life balance, and her role with the Board of Trade. She is seen with Michelle Simms, VP of Programs with the Genesis Centre.
Following the announcement from drilling contractor Seadrill Limited that it was cancelling its order for a sixth-generation ultra-deepwater semi-submersible rig, Board of Trade CEO Nancy Healey was interviewed by Debbie Cooper for a Here and Now story on the impact the oil industry is having on the provincial economy, and our members.
Join us
Results of a seismic study offshore of 11 parcels of land up for bids in November show the potential for up to 12 billion barrels of oil, with a market value of up to $600 billion. CEO Nancy Healey attended the announcement by government and was interviewed by VOCM’s Danielle Barron.
BUSINESS NEWS NOVEMBER 2015
event at our next b e s p o tt e d & y o u c o u ld
board Around the
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Member News The BeachHead will provide Genesis Centre companies with strategic access to oceans research facilities and opportunities for collaboration with the Marine Institute’s Holyrood Marine Base. The Genesis Centre’s vision is that the space will be a resource to support the growth of its clients. At the same time, it will help build an oceans technology cluster in Holyrood and support the Town’s Oceans Holyrood Initiative (OHI).
Nolan named a Top Broker under 40 C.J. Nolan, Vice President of Business Development and Sales with MUNN Insurance, has been named as one of the Top 10 Brokers under 40 by Canadian Insurance Top Broker Magazine. Nolan is the only insurance broker east of Ontario to make the list, selected from hundreds of applicants. In an article posted on the magazine’s website (http://www.citopbroker.com/magazine-archives/top-10-under-40-9131), it states Nolan started on personal accounts, and the majority of his business comes from those clients, but he “plateaued in my learning curve of personal lines very quickly. “Risks are more diverse on the commercial side,” says Nolan, and he enjoys meeting clients in the community and learning about their different businesses. Munn Insurance has been a member of the Newfoundland and Labrador business community since the early 1900s and is currently one of the largest insurance brokers in the province.
Genesis Centre expands into Holyrood The Genesis Centre is pleased to announce that it is expanding into the Town of Holyrood at the BeachHead Innovation Center and Suites on Salmonier Line, Holyrood. Genesis Centre clients and graduates will be able to work out of “the BeachHead” space beginning in October.
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“Having a physical space in Holyrood will allow our clients, such as Whitecap Scientific and their remotely-operated underwater vehicles, to have a base from which to work and somewhere to store their equipment while they are doing field tests,” said Greg Hood, president and chief executive officer, Genesis Centre. “It will also enable them to connect and collaborate more easily with other ocean technology companies inside and outside the province.” Holyrood Mayor Gary Goobie said the BeachHead space is the next logical step in our Oceans Holyrood Initiative. “It has long been our vision to become an active partner in the building of our Oceans sector; the presence of the Genesis Centre is affirmation of our vision to diversify our economy by building a strong connection to the innovative developments in ocean technology and development,” said the mayor. “We are ready to take our place and move forward with our partners to become leaders in cold ocean innovation and research. Within a 50-km-radius, we have some of the best research facilities and brightest minds in the world. We are delighted to welcome the Genesis Centre to the facility.”
Hutchings named industry leading lawyer Debbie Hutchings of Benson Buffet has been named by the Canadian Legal Lexpert in its Directory for 2015 as leading lawyer in Shipping and Maritime Law in Newfoundland and Labrador. The Canadian Legal Lexpert Directory profiles leading practitioners across Canada through an extensive peer survey process. Debbie is a senior litigator with extensive experience in the areas of maritime law, corporate and commercial litigation and banking law, insurance law, asset recovery BUSINESS NEWS NOVEMBER 2015
and insolvency and construction law. She also acts for and advises fishers in the sale, acquisition and financing of fishing enterprises, and is noted for a number of years in the international publication, Who’s Who Legal, as one of Atlantic Canada’s preeminent Maritime lawyers. Debbie serves on various committees with the Law Society of Newfoundland and Labrador, the Canadian Bar Association and the St. John’s Board of Trade. She is also an adjunct professor with the School of Human Kinetics and Recreation at Memorial University where she teaches risk management. She received her law degree from the University of New Brunswick and was admitted to the Newfoundland and Labrador Bar in 1990.
Mayor and council recognize Mr. Paul Johnson Flags at City Hall and facilities were lowered to half-mast October 13 to recognize and give thanks for the life of Newfoundland and Labrador business leader and philanthropist, Mr. Paul Johnson. Mr. Johnson was a trailblazer in the City of St. John’s and the province of Newfoundland and Labrador. H e was known for his many accomplishments and outstanding financial contributions to community projects through the Johnson Family Foundation. Projects such as the Railway Coastal Museum, Johnson Geo Centre, Grand Concourse, Harbourside Park in downtown St. John’s, Trail of the Caribou Memorial Park in Quidi Vidi, and the ‘Lookout’ on Signal Hill, have all been made possible because of Mr. Johnson’s contributions and tenacity. Mr. Johnson’s work has been integral to the creation of numerous amenities enjoyed by residents and visitors to the City of St. John’s. I n 1997 he was awarded Freedom of the City of St. John’s for his many in-kind contributions and work. In 2005 he received the Legend Award for outstanding enhancements to the tourism industry in the City. Mr. Johnson was Chairman of the Cruise Authority of Newfoundland and Labrador which later evolved into the Cruise Association of NL. He is also a recipient of the Order of Canada and the Order of Newfoundland and Labrador
Member Profiles
Ascend Corporate Wellness, Inc.
Agile Sensor Technologies is a spin-out from Memorial University (MUN), founded in late 2014 to commercialize technologies developed during an R&D project that began at MUN in 2010. We build components for unmanned vehicles – aerial drones, autonomous subs and ground vehicles – including a “smart” camera that can be programmed to perform a variety of functions such as precise positioning, and a patented motion control device for aiming cameras and other sensors. We also manufacture our own drone, a high performance mini-quadcopter that incorporates our camera and our advanced motor control system. Contact: Brian Terry Tel: 709-864-3110 Email: Brian.Terry@agilesensors.com Web: www.agilesensors.com
Ascend Corporate Wellness, Inc. We can all agree that health, happiness and productivity at work are all great concepts. Ascend Corporate Wellness, Inc. tailors services for each individual workplace aiming at improving the health and well being of its employees. It isn’t a one-size fit all approach. Offering superior wellness services covering the latest topics in nutrition, fitness and rehabilitation, optimal living concepts, meditation and fitness/yoga classes are only a few examples of what Ascend Corporate Wellness can bring to your workplace. We recognize our responsibility towards improving the lives of our clients and their families. Our commitment is to inspire everyone towards better health and offer tools to empower a healthy lifestyle. Contact: Marie-Josée (MJ) Brown Tel: 709-728- 3001 Email: mjbrown@ascendnl.com Web: www.ascendnl.com
A dream team-building activity! Being the first one of its kind in Newfoundland and Labrador, BreakOut NL is committed to Innovation, Experience, Linkage and Enhancement. Breakout Games offer a unique group entertainment and team building activity for companies, friends and families! You are in a room, and the door is locked. You must piece together a series of clues and solve puzzles and you have 45 minutes to ESCAPE! As an educational and recreational resource, Escape games offer many advantages: • Improve short term or work memory capacity • Enhance the ability for Pattern Recognition • Test tolerance for Ambiguity and Frustration • Improve Attention Span • Exercise Lateral Thinking • Increase flexibility in Problem Solving Tel: 709 437 1266 Email: info@breakoutnl.com Web: www.breakoutnl.com Facebook.com/BreakoutNewfoundland.
Partnership with Smokers Hotline and The Lung Association of Newfoundland.
Focus FS is about safer, smarter and more profitable worksites. We bring digital technology into the industrial sector to help your projects run smoothly and take the worry out of every operation. Our innovative Personnel Safety & Security, and Worksite Compliance products help lessen risk and accidents so that your projects run without any problems. We digitize the collection, reporting, analytics and distribution of data, providing you with the most vital information the moment it is needed. We are proud to be the leader in optimizing worksites both here at home and across the country.
Provincial Investigative Services is a 100% locally owned and operated investigation firm. For the past 25 years, we have provided our clients with results to save money and to fight fraud in the workplace. Employee theft, abuse of sick leave, and exaggerated injury claims are a few of the problems that exist in most workplaces, and our team has the expertise and experience to resolve these issues. We also offer a pre-employment screening program to assist companies in eliminating potential employee risks. Our firm focuses on providing solutions to the many employee problems so your focus can be on your business.
Contact: Nicole Darbaz Tel: 709-726-0071 Email: ndarbaz@focusfs.com Web: www.focusfs.com
Tel: 709-368-2441 Email: info@provincialinvestigations.com Web: www.provincialinvestigations.com Twitter: @PIServicesNL
BUSINESS NEWS NOVEMBER 2015
The creative, collaborative and caring approach taken to event planning at Barbara Barry Events is what separates us from the competition. It’s about bringing a vision to life, together. We specialize in the preparation and execution of corporate events, non-profit fundraisers, public awareness campaigns and other special events such as trade shows and weddings. “Your event shouldn’t take you or your staff away from YOUR business” Contact: Barbara Barry Tel: 709-690-553 Email: barbara@barbarabarryevents.com Web: barbarabarryevents.com Address: 365-367 Duckworth St., St. John’s, NL A1C5X3
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New Members
Rogers Enterprises Ltd – REL Safety Experts Bruce Rogers, CEO 10 Maverick Place Paradise, NL A1L 0J1 P: 709-753-8002 F: 709-753-8004 brogers@safetyexperts.ca
NLACL Ready Willing & Able Sheilagh O’Leary, Labour Market Facilitator P.O. Box 8414 74 O’Leary Avenue St. John’s, NL A1B 3N7 P: 709-722-0790 F: 709-722-1325 sheilagho@nlacl.ca
St. John’s Native Friendship Centre Natasha McDonald, Executive Director 716 Water Street St. John’s, NL A1E 1C1 P: 709-726-5902 F: 709-722-0874 executivedirector@sjnfc.com
Newfound Marketing
Jenso Consulting & Design Ltd.
Sheldon Payne, Digital Marketing Consultant
Ken O’Brien, President
26 Laurier Street St. John’s, NL A1A 2W3 P: 709-769-2725 P: 709-383-1297 sheldon@newfoundmarketing.ca
3 Lomac Road St. John’s, NL A1A 3M8 P: 699-5096 F: 722-5354 kenobrien@jenso.ca
Brian Carey Photography
Slate Asset Management
Brian Carey, President
Stephen Hefferton, Director, Atlantic Canada
30 Durdle Drive St. John’s, NL A1S 1A8 P: 709-745-3128 brian@briancareyphotography.com
Fortis Building, 139 Water Street, Suite 101 St. John’s A1C 1B2 P: 709-700-2731 shehherton@slateam.com
Ascend Corporate Wellness Inc.
Sherwin Williams Paint
Marie- Josee Brown, President
Laura Stolk, District Manager Gerry Pike, Store Manager
7 Oakley Place St. John’s, NL A1A 0E2 P: 709-728-3001 mjbrown@ascendnl.com
Powers Brown Architecture Bruce J. Walck, Partner / Manager
193 Kenmount Road St. John’s, NL A1B 3P9 P: 738-8843 F: 738-8844 Laura.stolk@sherwin.com Sw8843@sherwin.com
7 Exeter Avenue St. John’s, NL A1B 1R1 P: 281-795-0525 walck@powersbrown.com
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Efficient. Effective. Exciting. Contact Ron Murphy: 740-4624 | ronmurphy@movingmedia.ca 28
BUSINESS NEWS NOVEMBER 2015
Private investment in Conception Bay South, Newfoundland & Labrador has grown over the last decade as the population has grown to a level that can support a strong and diversified commercial, industrial and retail sector. Conception Bay South’s favorable climate, rural feel, and central location neighboring the city of St. John’s, as well as the offshore servicing and mining projects, have made it a prime location on the Avalon Peninsula for families.
jlake@conceptionbaysouth.ca • 709–834–6518 • For more information please visit enterprisecbs.ca
MULTI USE DOCK WELCOMES Oil Tankers Construction Barges Offshore Supply Vessels Large Fishing Vessels
TRANS SHIPPING
Located near St. John’s Major Industrial Park
LARGE SHOREFRONT LAYDOWN AREA Ideal for offshore fabrication projects.
Jim House Business Manager
709–749–0722 longpondport@outlook.com portoflongpond.ca
SensorTECH SensorTECH is an RDC-directed research program in the area of sensor research, development, and demonstration in simulated and real operating environments. The goal of the program is to advance the research and development of sensor technologies while supporting technology commercialization and resource development. For more information, contact: Dr. David Buttle Email: davidbuttle@rdc.org
Photo by Dave Howells for RDC.
www.rdc.org