2012-13 Annual Report

rt o p e R l a u n n 2012-2013 A havioral Health e B s y a w r i a t S

g n i r o l p x e s s e n l l e W 2185 W. 8th St. | Erie, PA 16505 814.453.5806 | 888.453.5806

W E L L N E S S defining ‘wellness’ in an acute care world One out of every two adults in America has at least one chronic illness.

Seven out of 10 deaths are from chronic disease.

Despite this growing trend, our healthcare system is primarily structured and delivered around an acute care model. The vast majority of Americans wait to “take care of themselves” until troubling symptoms emerge, and then rely upon a 10-day prescription and the wisdom of a physician, trusting that he or she understands both the disease and the cure. Our only role is to comply with his or her ministrations.

Today, however, most of what ails us will not be “repaired” by our physician’s interventions. The physicians are the first to say that it is a combination of the things that we do in our daily lives, genetics, and our habits, not what we do in a doctor’s office that is most predictive of good health.

The men and women we serve have spoken clearly through numerous surveys. They say things such as, “I really like my doctor, therapist, rehabilitation worker, etc. and they make a real difference in my life. But, honestly, I don’t feel ‘healthy’. I don’t feel well.” In fact, we know statistically that far too many of the people we

SAMHSA’S WELLNESS INITIATIVE – the Eight Dimensions of Wellness Adapted from the work of Peggy Swarbrick, PHD, OTR, CPRP, the Substance Abuse and Mental Health Services Administration (SAMHSA) promotes a wellness framework which includes the eight dimensions of Physical, Spiritual, Social, Intellectual, Emotional, Occupational, Financial and Environmental Wellness.

serve will have a shorter life expectancy as a result of one or more chronic diseases.

We can and must do better. This past year, we embarked upon a long-term commitment to focus on wellness. At a planning retreat recently, it was heartening to listen to the combined efforts of every clinical department as they introduced wellness principles and activities into all that they do.

The Stairways organization has adopted each of the wellness dimensions highlighted in this Annual Report. A true commitment to recovery can only be achieved by an earlier commitment to healthy living. This must inform a radical new view of healthcare in America; we plan to do our part here.

By the time you read this message in our next annual report, we will have celebrated the opening of Bloom Collaborative®—an expansion of our Center City Arts program, and dedication of five acres in the center of Erie to promoting physical, emotional and community wellness for all.

Stay tuned!

William F. McCarthy President and CEO Stairways Behavioral Health

“Wellness is not the absence of disease, illness, and stress but the presence of purpose in life, active involvement in satisfying work and play, joyful relationships, a healthy body and living environment – and happiness.” - SAMHSA Wellness Initiative THE IMAGES on the cover and throughout this report are from “The Art of Well-Being.” In this project, artists from Stairways’ Center City Arts created discs of fused glass, representing the Eight Dimensions of Wellness – discs of Physical, Spiritual, Social, Intellectual, Emotional, Occupational, Financial and Environmental Wellness. See page 2 for more information. Additional Resources: Measurement of Health Status for People with Serious Mental Illnesses, National Association of State Mental Health Program Directors (NASMHPD), (2008) AND Swarbrick, M. (2006). A wellness approach. Psychiatric Rehabilitation Journal, 29,(4) 311-314.

THE ART OF WELL-BEING

Providing a visual representation of Stairways’

commitment to encourage wellness across every

dimension of our clients’ lives, the artists of

Center City Arts created eight fused-glass

discs for a traveling exhibit. “The Art of

Well-Being” has been featured throughout Stairways clinics and facilities, at Gannon University’s Schuster Art Gallery, in Portland, Oregon, via Mental Health America of Oregon’s celebration of SAMHSA’s third annual Wellness Week, and in Austin, Texas, at SAMHSA’s ‘Alternatives 2013’ national conference.

As you flip through this report, we invite you to reflect upon each subject. Just as each disc is made up of many pieces of glass placed by many hands, each wellness subject is complex, interconnected and made up of many experiences. We hope they inspire an added measure of wellness to your day, no matter how small.

Stairways Behavioral Health Board of Directors Chair Wayne Koble, Vice-Chair Dr. Kristine Nelson, D.C., President William F. McCarthy, Treasurer James T. Ryan, Secretary Laura Schaaf, Immediate Past Chair Harold Simmons, III Kate Bender, Kurt Hersch, Andrea Hoffman, M.S.N., R.N., C.N.A., David E. Holland, Esq., William Kennedy, Amy Rechtenwald, James P. Renshaw, Dr. R. Anthony Snow, M.D., Phil Zacks

W E L L N E S S defining ‘wellness’ in an acute care world One out of every two adults in America has at least one chronic illness.

Seven out of 10 deaths are from chronic disease.

Despite this growing trend, our healthcare system is primarily structured and delivered around an acute care model. The vast majority of Americans wait to “take care of themselves” until troubling symptoms emerge, and then rely upon a 10-day prescription and the wisdom of a physician, trusting that he or she understands both the disease and the cure. Our only role is to comply with his or her ministrations.

Today, however, most of what ails us will not be “repaired” by our physician’s interventions. The physicians are the first to say that it is a combination of the things that we do in our daily lives, genetics, and our habits, not what we do in a doctor’s office that is most predictive of good health.

The men and women we serve have spoken clearly through numerous surveys. They say things such as, “I really like my doctor, therapist, rehabilitation worker, etc. and they make a real difference in my life. But, honestly, I don’t feel ‘healthy’. I don’t feel well.” In fact, we know statistically that far too many of the people we

SAMHSA’S WELLNESS INITIATIVE – the Eight Dimensions of Wellness Adapted from the work of Peggy Swarbrick, PHD, OTR, CPRP, the Substance Abuse and Mental Health Services Administration (SAMHSA) promotes a wellness framework which includes the eight dimensions of Physical, Spiritual, Social, Intellectual, Emotional, Occupational, Financial and Environmental Wellness.

serve will have a shorter life expectancy as a result of one or more chronic diseases.

We can and must do better. This past year, we embarked upon a long-term commitment to focus on wellness. At a planning retreat recently, it was heartening to listen to the combined efforts of every clinical department as they introduced wellness principles and activities into all that they do.

The Stairways organization has adopted each of the wellness dimensions highlighted in this Annual Report. A true commitment to recovery can only be achieved by an earlier commitment to healthy living. This must inform a radical new view of healthcare in America; we plan to do our part here.

By the time you read this message in our next annual report, we will have celebrated the opening of Bloom Collaborative®—an expansion of our Center City Arts program, and dedication of five acres in the center of Erie to promoting physical, emotional and community wellness for all.

Stay tuned!

William F. McCarthy President and CEO Stairways Behavioral Health

“Wellness is not the absence of disease, illness, and stress but the presence of purpose in life, active involvement in satisfying work and play, joyful relationships, a healthy body and living environment – and happiness.” - SAMHSA Wellness Initiative THE IMAGES on the cover and throughout this report are from “The Art of Well-Being.” In this project, artists from Stairways’ Center City Arts created discs of fused glass, representing the Eight Dimensions of Wellness – discs of Physical, Spiritual, Social, Intellectual, Emotional, Occupational, Financial and Environmental Wellness. See page 2 for more information. Additional Resources: Measurement of Health Status for People with Serious Mental Illnesses, National Association of State Mental Health Program Directors (NASMHPD), (2008) AND Swarbrick, M. (2006). A wellness approach. Psychiatric Rehabilitation Journal, 29,(4) 311-314.

THE ART OF WELL-BEING

Providing a visual representation of Stairways’

commitment to encourage wellness across every

dimension of our clients’ lives, the artists of

Center City Arts created eight fused-glass

discs for a traveling exhibit. “The Art of

Well-Being” has been featured throughout Stairways clinics and facilities, at Gannon University’s Schuster Art Gallery, in Portland, Oregon, via Mental Health America of Oregon’s celebration of SAMHSA’s third annual Wellness Week, and in Austin, Texas, at SAMHSA’s ‘Alternatives 2013’ national conference.

As you flip through this report, we invite you to reflect upon each subject. Just as each disc is made up of many pieces of glass placed by many hands, each wellness subject is complex, interconnected and made up of many experiences. We hope they inspire an added measure of wellness to your day, no matter how small.

Stairways Behavioral Health Board of Directors Chair Wayne Koble, Vice-Chair Dr. Kristine Nelson, D.C., President William F. McCarthy, Treasurer James T. Ryan, Secretary Laura Schaaf, Immediate Past Chair Harold Simmons, III Kate Bender, Kurt Hersch, Andrea Hoffman, M.S.N., R.N., C.N.A., David E. Holland, Esq., William Kennedy, Amy Rechtenwald, James P. Renshaw, Dr. R. Anthony Snow, M.D., Phil Zacks

P R O G R A M S Adult Services

120,000

10,0000

40,000

20,000

0

Mobile Staff Hours

60,000

Outpatient Staff Hours

80,000

DIRECT SERVICE HOURS PROVIDED Mobile Staff Services........................... 119,941...... 58% Total Outpatient Services .................... 85,346...... 42% Therapist ............................................. 78,119 Physician, Physician Assistant, Psychologist, Certified Registered Nurse Practitioner, Nurse .....................7,227 Total Combined Hours ....................... 205,287.... 100%

Center City Arts................................................ 566 Education........................................................... 313 Mobile Psych Rehab .........................................464 Supported Housing................................................9 Homestead Apartments ........................................5 Mobile Medication Mgmt ...................................259 Peer Specialist................................................... 115 Mobile Crisis Services.......................................797 Outpatient Drug & Alcohol.................................570 Erie County Outpatient...................................3,848 Forensic Outpatient........................................1,505 Crawford County Outpatient........................... 1,441 Counseling Center ..............................................67 Personal Care Home .......................................... 41 Assertive Community Treatment (ACT)..............90 Residential Treatment........................................195 CROMISA............................................................43 Deerfield Dual Diagnosis................................... 153 Fairweather Lodge...............................................50 STEP.....................................................................2 Blended Case Management...........................1,806 Erie Co. Prison............................................... 1,524 Erie Co. Prison Drug & Alcohol Services ............................................................278 Youth in Transition............................................... 14

Children’s Services

Blended Case Management..............................246 Crawford County Outpatient ............................. 276 Erie County Outpatient ..................................... 152 Mobile Crisis Services.......................................237 SMART ...............................................................29

Total Served:........................... 10,642 Total Adults Served..................................... 9,787 Total Youth Served..........................................855

Hope is Real - recognizing Stairways clients who have put hope into action and have achieved success in their lives.

2013 HOPE IS REAL Award Winner - Josue Ocasio Josue Ocasio immigrated with his family when he was

3 from Puerto Rico to a poverty-stricken neighborhood in Philadelphia. At age 14, Josue started using drugs, and by 17 he was dealing. At age 23, he was arrested and sentenced to two concurrent life sentences of 240 and 480 years. Inexplicably, Josue was released after only 17 years in prison – something he sees as a gift from God. Josue moved to Erie to escape his harmful environment, but continued to live his life as an addict. His parole officer saw Josue’s need for counseling and medication, and mandated that he begin treatment at the Stairways Forensic Outpatient Clinic (FOP). With the help of his therapist, Char Myers, Josue worked to understand the magnitude of his addiction and mental health concerns.

As Josue traveled the road of recovery, he sought ways to support his fellow clients. His first year of using Stairways services, Josue approached Betsy Wiest, the clinic’s operations manager, with the idea of hosting a Thanksgiving dinner at the clinic – a popular tradition that continues today. Clients take a cultural dish or custom to share, strengthening their community bonds and family pride.

Another proud accomplishment of Josue’s is the origination of the first Spanish-speaking community gathering in Erie County for those suffering or recovering from alcohol addiction. At the Multicultural Community Resource Center, he organizes baseball games for youth groups. He serves as a mentor for FOP clients and continues in activities that encourage and support recovery.

Because of his involvement in mental health services, Josue was asked to speak to the Pennsylvania State Budget Committee on behalf of the Mental Health Association, campaigning for mental health services under the threat of

Stairways Forensic Outpatient Clinic staff surround Josue Ocasio (front, right) and his wife, Julie (front, left). Josue cites Julie as his greatest ally and source for inspiration - along with his children Devin and Brianna (not pictured).

budget cuts. He spoke passionately about the profound impact Stairways’ mental health services have had on his life.

Rounding out a year of recognition for all he has achieved, in October 2013 Josue was awarded the Spirit of Courage Award from Erie’s Sisters of Saint Joseph. Recipients are individuals who have shown remarkable courage and whose story serves as an inspiration to others.

Josue has been sober now for over three years and no longer requires monitoring by the PA Board of Probation and Parole. He continues to advocate for those suffering from addiction and mental illness, and to build up the community that helped him rebuild his life.

“Josue truly believes that God has a purpose for his life, and that purpose is to help others to get off the path of crime and addiction.

He uses his life as a model for those who say that people can’t change. When you talk about courage, Josue is the definition of the word.”

– Char Myers and Betsy Wiest, nominators.

“Wellness connects all aspects of health. Communication among mental health consumers, professionals, and primary care providers about health information is essential to overall wellness.” - SAMHSA Wellness Initiative

www.StairwaysBH.org

P R O G R A M S Adult Services

120,000

10,0000

40,000

20,000

0

Mobile Staff Hours

60,000

Outpatient Staff Hours

80,000

DIRECT SERVICE HOURS PROVIDED Mobile Staff Services........................... 119,941...... 58% Total Outpatient Services .................... 85,346...... 42% Therapist ............................................. 78,119 Physician, Physician Assistant, Psychologist, Certified Registered Nurse Practitioner, Nurse .....................7,227 Total Combined Hours ....................... 205,287.... 100%

Center City Arts................................................ 566 Education........................................................... 313 Mobile Psych Rehab .........................................464 Supported Housing................................................9 Homestead Apartments ........................................5 Mobile Medication Mgmt ...................................259 Peer Specialist................................................... 115 Mobile Crisis Services.......................................797 Outpatient Drug & Alcohol.................................570 Erie County Outpatient...................................3,848 Forensic Outpatient........................................1,505 Crawford County Outpatient........................... 1,441 Counseling Center ..............................................67 Personal Care Home .......................................... 41 Assertive Community Treatment (ACT)..............90 Residential Treatment........................................195 CROMISA............................................................43 Deerfield Dual Diagnosis................................... 153 Fairweather Lodge...............................................50 STEP.....................................................................2 Blended Case Management...........................1,806 Erie Co. Prison............................................... 1,524 Erie Co. Prison Drug & Alcohol Services ............................................................278 Youth in Transition............................................... 14

Children’s Services

Blended Case Management..............................246 Crawford County Outpatient ............................. 276 Erie County Outpatient ..................................... 152 Mobile Crisis Services.......................................237 SMART ...............................................................29

Total Served:........................... 10,642 Total Adults Served..................................... 9,787 Total Youth Served..........................................855

Hope is Real - recognizing Stairways clients who have put hope into action and have achieved success in their lives.

2013 HOPE IS REAL Award Winner - Josue Ocasio Josue Ocasio immigrated with his family when he was

3 from Puerto Rico to a poverty-stricken neighborhood in Philadelphia. At age 14, Josue started using drugs, and by 17 he was dealing. At age 23, he was arrested and sentenced to two concurrent life sentences of 240 and 480 years. Inexplicably, Josue was released after only 17 years in prison – something he sees as a gift from God. Josue moved to Erie to escape his harmful environment, but continued to live his life as an addict. His parole officer saw Josue’s need for counseling and medication, and mandated that he begin treatment at the Stairways Forensic Outpatient Clinic (FOP). With the help of his therapist, Char Myers, Josue worked to understand the magnitude of his addiction and mental health concerns.

As Josue traveled the road of recovery, he sought ways to support his fellow clients. His first year of using Stairways services, Josue approached Betsy Wiest, the clinic’s operations manager, with the idea of hosting a Thanksgiving dinner at the clinic – a popular tradition that continues today. Clients take a cultural dish or custom to share, strengthening their community bonds and family pride.

Another proud accomplishment of Josue’s is the origination of the first Spanish-speaking community gathering in Erie County for those suffering or recovering from alcohol addiction. At the Multicultural Community Resource Center, he organizes baseball games for youth groups. He serves as a mentor for FOP clients and continues in activities that encourage and support recovery.

Because of his involvement in mental health services, Josue was asked to speak to the Pennsylvania State Budget Committee on behalf of the Mental Health Association, campaigning for mental health services under the threat of

Stairways Forensic Outpatient Clinic staff surround Josue Ocasio (front, right) and his wife, Julie (front, left). Josue cites Julie as his greatest ally and source for inspiration - along with his children Devin and Brianna (not pictured).

budget cuts. He spoke passionately about the profound impact Stairways’ mental health services have had on his life.

Rounding out a year of recognition for all he has achieved, in October 2013 Josue was awarded the Spirit of Courage Award from Erie’s Sisters of Saint Joseph. Recipients are individuals who have shown remarkable courage and whose story serves as an inspiration to others.

Josue has been sober now for over three years and no longer requires monitoring by the PA Board of Probation and Parole. He continues to advocate for those suffering from addiction and mental illness, and to build up the community that helped him rebuild his life.

“Josue truly believes that God has a purpose for his life, and that purpose is to help others to get off the path of crime and addiction.

He uses his life as a model for those who say that people can’t change. When you talk about courage, Josue is the definition of the word.”

– Char Myers and Betsy Wiest, nominators.

“Wellness connects all aspects of health. Communication among mental health consumers, professionals, and primary care providers about health information is essential to overall wellness.” - SAMHSA Wellness Initiative

www.StairwaysBH.org

T H E EIG H T DI M ENSIONS OF W ELLNESS PHYSICAL

INTELLECTUAL

Recognizing the need for physical activity, diet, sleep and nutrition

Recognizing creative abilities and finding ways to expand knowledge and skills

A good laugh and a long sleep are the best cures in the doctor’s book. ~ Irish Proverb

When did I last learn something new?

What can I teach others about?

EMOTIONAL

SOCIAL

Coping effectively with life and creating satisfying relationships

Developing a sense of connection, belonging and a well-developed support system

“When life gives you a hundred reasons to cry, show life that you have a thousand reasons to smile.” ~unknown

Who are the people (or pets) in my life that make me feel good about myself and connected to the world?

FINANCIAL

SPIRITUAL

Perceiving satisfaction with current and future financial situations

Expanding our sense of purpose and meaning in life; developing balance and peace

“A wise man should have money in his head, but not in his heart.” ~ Jonathan Swift

“The best and most beautiful things in this world cannot be seen or even heard, but must be felt with the heart.” ~ Helen Keller

ENVIRONMENTAL

OCCUPATIONAL

Occupying pleasant, stimulating environments that support well-being

Participating in activities that are meaningful and rewarding, and provide meaning and purpose

“Forget not that the earth delights to feel your bare feet, and the winds long to play with your hair.” ~ Khalil Gibran

“No occupation is so delightful to me as the culture of the earth, and no culture comparable to that of the garden.” ~ Thomas Jefferson

T H E EIG H T DI M ENSIONS OF W ELLNESS PHYSICAL

INTELLECTUAL

Recognizing the need for physical activity, diet, sleep and nutrition

Recognizing creative abilities and finding ways to expand knowledge and skills

A good laugh and a long sleep are the best cures in the doctor’s book. ~ Irish Proverb

When did I last learn something new?

What can I teach others about?

EMOTIONAL

SOCIAL

Coping effectively with life and creating satisfying relationships

Developing a sense of connection, belonging and a well-developed support system

“When life gives you a hundred reasons to cry, show life that you have a thousand reasons to smile.” ~unknown

Who are the people (or pets) in my life that make me feel good about myself and connected to the world?

FINANCIAL

SPIRITUAL

Perceiving satisfaction with current and future financial situations

Expanding our sense of purpose and meaning in life; developing balance and peace

“A wise man should have money in his head, but not in his heart.” ~ Jonathan Swift

“The best and most beautiful things in this world cannot be seen or even heard, but must be felt with the heart.” ~ Helen Keller

ENVIRONMENTAL

OCCUPATIONAL

Occupying pleasant, stimulating environments that support well-being

Participating in activities that are meaningful and rewarding, and provide meaning and purpose

“Forget not that the earth delights to feel your bare feet, and the winds long to play with your hair.” ~ Khalil Gibran

“No occupation is so delightful to me as the culture of the earth, and no culture comparable to that of the garden.” ~ Thomas Jefferson

F I N A N C E S Erie Fairweather Lodge Wins National Award

rEVENUE BY SOURCE Managed Care Partners.......................... $14,342,584.32........ 57.52% Erie Co. Dept. of Human Services............. $5,815,218.00........23.32% PA Dept. of Education Revenue....................$862,260.53..........3.46% Medicaid and Medicare..................................$719,997.38..........2.89% Crawford Co. Dept. of Human Services........ $624,316.26..........2.50% Dual Diagnosis Residential...........................$599,703.08.......... 2.41% Housing Revenue..........................................$539,890.55.......... 2.17% Erie Co. Office of Drug & Alcohol.................$365,050.00..........1.46% Miscellaneous Income.................................. $266,891.74..........1.07% Private Pay.....................................................$252,165.41.......... 1.01% Grant Revenue.............................................. $208,479.24..........0.84% CROMISA..................................................... $106,425.00..........0.43% New Opportunities - EAP................................$92,425.89..........0.37% Donations........................................................$79,984.30..........0.32% Investments, Interest, Dividends..................... $59,558.11..........0.24%

Total Revenue........................$24,934,949.81 “We envision a future in which people with mental and substance use disorders pursue optimal health, happiness, recovery, and a full and satisfying life in the community, through access to a range of effective services, supports and resources.” – SAMHSA Wellness Initiative

expenses by category

Salaries, Wages and Benefits Professional Consultants Occupancy Supplies and Equipment Other Travel

Total Operating Expenditures

73.08% 10.86% 6.45% 3.65% 3.43% 2.53%

In October 2013, the Stairways Behavioral Health Fairweather Training Lodge in Erie, Pa, was presented with The Dorothy Berger Program Achievement Award at the 29th Annual Coalition for Community Living Conference in New Castle, Pa.

This annual event brings together the Fairweather Lodge community of professionals, lodge members and community supporters to share not only best practices related to living the Fairweather way but success stories regarding individual and program achievements.

Many who come to the Fairweather program are living in poverty, are homeless or are facing imminent homelessness. They gain employment and find the support they need to live independently. Of the 97 people served last year, 72 percent are now living successfully in a permanent lodge or out in the community.

Most have literally come with “bags in hand” to get a chance at a new life. Often faced with multiple issues, they develop skills and friendships that change their lives and make them stronger to face challenges ahead.

The 2013 conference keynote address was given by Dennis Marion, Pennsylvania Deputy Secretary of Mental Health and Substance Abuse Services, and focused upon the importance of community living REVENUE BY SOURCE and employment for persons with mental health care Managed Care Partners.......................... $14,342,584.32 ....... 57.52% Erie Co. Dept. of Human Services ............ $5,815,218.00 .......23.32% needs.

PA Dept.of Education Revenue ....................$862,260.53 .........3.46% Medicaid and Medicare .................................$719,997.38 .........2.89% Crawford Co. Dept. of Human Services ....... $624,316.26 .........2.50% Dual Diagnosis Residential ..........................$599,703.08 ......... 2.41% Housing Revenue.........................................$539,890.55 ......... 2.17% ................$365,050.00 .........1.46% Miscellaneous Income ................................. $266,891.74 .........1.07% Private Pay ....................................................$252,165.41 ......... 1.01% Grant Revenue ............................................. $208,479.24 .........0.84% CROMISA .................................................... $106,425.00 .........0.43% New Opportunities - EAP ...............................$92,425.89 .........0.37% Donations .......................................................$79,984.30 .........0.32% Investments, Interest, Dividends .................... $59,558.11 .........0.24%

The Dorothy Berger Program Achievement Award is given to individuals or programs that attain outstanding programmatic outcomes.

Over the last 10 years, hundreds in the Erie community have come to Fairweather to start a new life. Frequently, lodge members report feeling Total Revenueprior ...........................................$24,934,949.81 undesirable to their residency at the lodge and are amazed at how accepted they are there. They become part of a new family and, with the help of peers and counselors, find their abilities, confidence and selfesteem. Said one lodge member, “I never in my life felt like I was part of something. I couldn’t believe that my roommate bought me a pair of sneakers because I needed them.”

$25,498,847.09

EXPENSES BY CATEGORY Professional Consultants Occupancy

Pictured above: In front from left are Tina Loomis, Fairweather Lodge Program Manager; and Tom Gough, Fairweather Lodge member.

In rear from left are Coalition for Community Living Board members Ed Dawson, Ashley Trepp and John Trepp.

“I never in my life felt like I was part of something.

I couldn’t believe that my roommate bought me a pair of sneakers because I needed them.”

– Erie, PA Fairweather Lodge member.

www.StairwaysBH.org

F I N A N C E S Erie Fairweather Lodge Wins National Award

rEVENUE BY SOURCE Managed Care Partners.......................... $14,342,584.32........ 57.52% Erie Co. Dept. of Human Services............. $5,815,218.00........23.32% PA Dept. of Education Revenue....................$862,260.53..........3.46% Medicaid and Medicare..................................$719,997.38..........2.89% Crawford Co. Dept. of Human Services........ $624,316.26..........2.50% Dual Diagnosis Residential...........................$599,703.08.......... 2.41% Housing Revenue..........................................$539,890.55.......... 2.17% Erie Co. Office of Drug & Alcohol.................$365,050.00..........1.46% Miscellaneous Income.................................. $266,891.74..........1.07% Private Pay.....................................................$252,165.41.......... 1.01% Grant Revenue.............................................. $208,479.24..........0.84% CROMISA..................................................... $106,425.00..........0.43% New Opportunities - EAP................................$92,425.89..........0.37% Donations........................................................$79,984.30..........0.32% Investments, Interest, Dividends..................... $59,558.11..........0.24%

Total Revenue........................$24,934,949.81 “We envision a future in which people with mental and substance use disorders pursue optimal health, happiness, recovery, and a full and satisfying life in the community, through access to a range of effective services, supports and resources.” – SAMHSA Wellness Initiative

expenses by category

Salaries, Wages and Benefits Professional Consultants Occupancy Supplies and Equipment Other Travel

Total Operating Expenditures

73.08% 10.86% 6.45% 3.65% 3.43% 2.53%

In October 2013, the Stairways Behavioral Health Fairweather Training Lodge in Erie, Pa, was presented with The Dorothy Berger Program Achievement Award at the 29th Annual Coalition for Community Living Conference in New Castle, Pa.

This annual event brings together the Fairweather Lodge community of professionals, lodge members and community supporters to share not only best practices related to living the Fairweather way but success stories regarding individual and program achievements.

Many who come to the Fairweather program are living in poverty, are homeless or are facing imminent homelessness. They gain employment and find the support they need to live independently. Of the 97 people served last year, 72 percent are now living successfully in a permanent lodge or out in the community.

Most have literally come with “bags in hand” to get a chance at a new life. Often faced with multiple issues, they develop skills and friendships that change their lives and make them stronger to face challenges ahead.

The 2013 conference keynote address was given by Dennis Marion, Pennsylvania Deputy Secretary of Mental Health and Substance Abuse Services, and focused upon the importance of community living REVENUE BY SOURCE and employment for persons with mental health care Managed Care Partners.......................... $14,342,584.32 ....... 57.52% Erie Co. Dept. of Human Services ............ $5,815,218.00 .......23.32% needs.

PA Dept.of Education Revenue ....................$862,260.53 .........3.46% Medicaid and Medicare .................................$719,997.38 .........2.89% Crawford Co. Dept. of Human Services ....... $624,316.26 .........2.50% Dual Diagnosis Residential ..........................$599,703.08 ......... 2.41% Housing Revenue.........................................$539,890.55 ......... 2.17% ................$365,050.00 .........1.46% Miscellaneous Income ................................. $266,891.74 .........1.07% Private Pay ....................................................$252,165.41 ......... 1.01% Grant Revenue ............................................. $208,479.24 .........0.84% CROMISA .................................................... $106,425.00 .........0.43% New Opportunities - EAP ...............................$92,425.89 .........0.37% Donations .......................................................$79,984.30 .........0.32% Investments, Interest, Dividends .................... $59,558.11 .........0.24%

The Dorothy Berger Program Achievement Award is given to individuals or programs that attain outstanding programmatic outcomes.

Over the last 10 years, hundreds in the Erie community have come to Fairweather to start a new life. Frequently, lodge members report feeling Total Revenueprior ...........................................$24,934,949.81 undesirable to their residency at the lodge and are amazed at how accepted they are there. They become part of a new family and, with the help of peers and counselors, find their abilities, confidence and selfesteem. Said one lodge member, “I never in my life felt like I was part of something. I couldn’t believe that my roommate bought me a pair of sneakers because I needed them.”

$25,498,847.09

EXPENSES BY CATEGORY Professional Consultants Occupancy

Pictured above: In front from left are Tina Loomis, Fairweather Lodge Program Manager; and Tom Gough, Fairweather Lodge member.

In rear from left are Coalition for Community Living Board members Ed Dawson, Ashley Trepp and John Trepp.

“I never in my life felt like I was part of something.

I couldn’t believe that my roommate bought me a pair of sneakers because I needed them.”

– Erie, PA Fairweather Lodge member.

www.StairwaysBH.org

S U P P O R T S THANK YOU to Our Many Stairways Supporters!

Client Assistance Fund was established to meet emergency needs of clients. Monies may be used to pay for

For more information on any of these giving opportunities, visit our website at www.StairwaysBH.org or contact Kim Stucke at 814-878-2170.

Laura Wallerstein Stairways to Hope Society recognizes and honors those persons who have chosen to provide lasting

support for Stairways Behavioral Health in their estate plans.

Anonymous Donors (2) David & Cecile* Armor John Bloomstine Gary & Donna Boetger Trisha Cloyd Joseph B. Dahlkemper Mary Ellen Dahlkemper Ed Dawson Atty. Ed & Rita Goebel Joan Harf Andrea Hoffman Atty. David & Patricia Holland

Ida Jean Holman Robert & Margaret* Huber Annette Kimmel* Patricia Liebel Rabbi Leonard & Faith Lifshen Lindemuth Family Trust Kathleen Longley Thomas Masters, DO William F. & Mary Ann McCarthy Ben* & Betty* McCloskey Emma Lee McCloskey Ellen Callahan

Wilfred Noel* Catherine O’Mara* Nancy O’Neill in memory of Chelsey* Joanne O’Neill Barbara & Albert* Pett Corinne Ray* Al & Peggy Richardson Lillian Roudebush* Herb & Jessie Rubinfield Charles* & Lita Schaaf Mary E. Schaaf Gary & Susan Schneider

William M.* & Frances* Schuster Harold “Skip” Simmons & Jennifer* Pool Kim Stucke Laura W.* & Leon* Wallerstein Jr. David Wooledge Edward* & Ruth* Zacks - The Zacks Family Fund *Deceased

Stairways Behavioral Health Endowment Fund provides

Moshe Lifshen Fund for Arts and Humanities celebrates the

Walter & Joan Harf Kathy Thomas-Ibemere Henry Krol

Laurette Heger David & Eta Howell Mary Ellen Dahlkemper & Edward Lesser

assurance in ever-changing times that Stairways will continue to fulfill its mission for years to come.

life of an exceptional artist and provides opportunities for wellness and personal growth at Stairways Center City Arts.

Annual Appeal provides unrestricted funds that help fulfill the many facets of the Stairways Behavioral Health mission and organizational priorities.

Marco & Edith Alberico David Bennett & Donna Douglass Laurie Bizzarro Christopher & Patrick Bloomstine William Bloomstine Robert & Jacqueline Breakstone David & Dr. Nancy Briggs Leo & Teresa Brugger Matthew Bruschi Builders’ Hardware & Specialty Company Chiropractic Works Jill Corey Judge William Cunningham Mary Ann Curtze Edward & Christine Dahlkemper Joseph S. Dahlkemper Mary Ellen Dahlkemper & Edward Lesser

Keith and Linda Donati Gary & Mary Dudenhoefer Mary Duval Fred’s Furniture Company Michael & Janis Gage Gannon University: Alpha Gamma Delta, Alpha Sigma Alpha & Sigma Sigma Sigma Stephanie Garcia Atty. Edward & Rita Goebel Francisca German Great Lakes Metal Finishing, Inc. Greater Horizons – KBM Group Matching Gift John Greiner Patricia Gustafson Thomas & Susan Hagen Andrea Hoffman Hubbard, Bert, Karle, Weber, Inc.

Dr. Charles & Dawn Joy Kidder Wachter Architecture & Design Koldrock Waters, Inc. Nicholas & Joan Konzel Barbara Kuhn Rich & Gabrielle Lesser Dr. Howard & Jane Levin Howard & Mary Lincoln William & Mary Ann McCarthy Carolyn Melby Marco & Betsy Monsalve Betty Motsch Amy Murphy Woods Janice Niebauer Richard Ollinger Gordon Osborn Joseph & Laura Ott PA Notary & Tax Service

Jerome & Mary Ann Pelkowski Michael & Carol Perry Dr. Michael & Anne Rahner Elizabeth Scarpelli Emily Schultz Greta Shaffer Harold “Skip” Simmons Ronald & Dianne Slomski Dr. Tony Snow & Kathy Iorio Edward Staab Daniel & Mary Ann Tempestini James & Mary Ann Toohey Philip & Cheryl Tylkowski William & Sharon Ulirch Vantage Care Apothecary Dennis & Amelia Vidmar Nick & Stacy Viglione Joseph & Aleen Weindorf Merle & Phoebe Woods

All financial contributions listed within these pages include donations received between July 1, 2012, and June 30, 2013.

Although we have taken great care to make sure names are spelled correctly, sometimes errors or omissions do occur. We sincerely apologize for any errors.

Please contact Juanita Gangemi with corrections at 814-878-2071 or jgangemi@StairwaysBH.org.

personal care items, school or vocational supplies, or household items such as appliances or furniture. You can join Stairways employees and friends by designating contributions to meet our clients’ critical needs.

Robert Wooler Danielle Ahlbrandt Deborah Anthony Bootsie Barbour Stephanie Barto Laurie Bizzarro James Borowy Carlene Boykin David & Dr. Nancy Briggs Lorraine Bucklin Patricia Capito Kimberlea Casey Heather May Caspar Rebecca Clark Trisha Cloyd Christine Colao-Nickson Joseph Corapi Nicole Cowan Joseph Crotty Mary Custer David Dahlkemper Mary Ellen Dahlkemper Jeanne Daugherty Mark Davis

Daniel & Robin Dowling Ann Marie Ernst Employee Community Service Fund of GE Amanda Ferguson Shirley Ruth French Dr. Richard Gacka Juanita Gangemi Wilson Garcia William Gartner Lisa Gingenbach Joseph Haibach Sona Hernandez Alicia Hodges Kathleen Horan Jana Johnson-Zybowski Thomas Kirkwood The Knights of St. John Christopher Knoll Pamela Knouse Henry Krol Jr. Lori Kruszewski Atty. Michael Lawson Janine Lethaby

Tina Loomis Cynthia Lorelli Gary Lucht Kim Marsh Cheryl Martin Celeste McCallum Tiffany McCloud Sarah McGill Margaret Mechlenburg Patricia Montie Ninoska Navarro Michelle Nelson Janice Niebauer Lynn Oborski Benjamin Okey Dr. Jennifer Pasternack Stacy Petruso Frank Quinn Frank Rodriguez Patricia Rowley Sharon Sandberg Brenda Sanford David Sawtelle Karl Seman

Patricia Seman Andrea Scheckler Dale Shidemantle Maria Siefert Michael Shipley Patrick Smith Jennifer Stahon Stairways Education Department Kim Stucke Kathleen Sullivan Margaret Taylor Kathy Thomas-Ibemere Loretta Verga Julie Warren Susan Werle Crystal Whaley Jennifer Wright Rochelle Youkers Joy Zamierowski Andrea Zeiber Nancy Zohns The Zukor Club

Grants & Foundation Support

Erie County Department of Human Services Erie County Gaming Revenue Authority GE Foundation Matching Gifts Program Kern Family Foundation Fund of Erie Community Foundation

James R. and Blossom McBrier Foundation of the Erie Community Foundation PNC Financial Services Group Pennsylvania Council on the Arts Pennsylvania Department of Education: Division of Adult Education

Pennsylvania Department of Public Welfare The William M. & Frances Schuster Fund of the Erie Community Foundation Zacks Charitable Foundation

Erie Gives

Mary Ellen Dahlkemper & Edward Lesser Richard and Tamara Dahlkemper Mary Daly Donelle A. Davey William & Sally DeWitt Thomas & Mary Alice Doolin Donna Douglass Dr. Thomas & Marlene Falasca Michael & Janis Gage Paul & Barbara Gmuer Frank & Claire Gredler Walter and Joan Harf John Harkins Dr. Mary Hembrow Snyder Andrea Hoffman David & Patricia Holland Hubbard, Bert, Karle, Weber, Inc.

Eugene Kennedy Bruce and Nancy Kern Wayne & Robin Koble Fred & Marietta Kuehn Peg Mallin Mike and Char Mashyna William & Mary Ann McCarthy Elizabeth McLaren Dr. Joyce Miller Marco & Betsy Monsalve Janice Niebauer Nancy O’Neill Denis & Patti O’Brien Richard & Lynn Oborski Kim & Jordan Plyler Colleen Lynn Prittie Albert & Peggy Richardson Lisa Nagle Rockwell

Jim & Ann Ryan Laura R. Schaaf Myra Schneider Bob & Denise Schoenfeldt Maria Siefert Harold “Skip” Simmons Mary Simmons Meg Simmons Monica Simmons Susan Sitter Dr. Tony Snow & Kathy Iorio John Vanco Brian Vollmer Dick & Mary Beth Wachter Joel & Darcie White Philip & Cathy Zacks Roger & Joanna Zurn

Anonymous Achieva Family Trust Arts Erie The Britton Family Foundation Erie Community Foundation

Anonymous (5) Mark & Debbie Anthony David & Cecile Armor Harold & Jeanne Bender Bob & Mary Bengel Joe & Laurie Bizzarro Christa Blose David & Dr. Nancy Briggs Patrick & Ellen Callahan Dennis & Kathy Cantoni James & Heather May Caspar Chiropractic Works Christine Colao-Nickson Eugene & Maxine Cudny Edward & Christine Dahlkemper Joseph & Kitty Dahlkemper

www.StairwaysBH.org

S U P P O R T S THANK YOU to Our Many Stairways Supporters!

Client Assistance Fund was established to meet emergency needs of clients. Monies may be used to pay for

For more information on any of these giving opportunities, visit our website at www.StairwaysBH.org or contact Kim Stucke at 814-878-2170.

Laura Wallerstein Stairways to Hope Society recognizes and honors those persons who have chosen to provide lasting

support for Stairways Behavioral Health in their estate plans.

Anonymous Donors (2) David & Cecile* Armor John Bloomstine Gary & Donna Boetger Trisha Cloyd Joseph B. Dahlkemper Mary Ellen Dahlkemper Ed Dawson Atty. Ed & Rita Goebel Joan Harf Andrea Hoffman Atty. David & Patricia Holland

Ida Jean Holman Robert & Margaret* Huber Annette Kimmel* Patricia Liebel Rabbi Leonard & Faith Lifshen Lindemuth Family Trust Kathleen Longley Thomas Masters, DO William F. & Mary Ann McCarthy Ben* & Betty* McCloskey Emma Lee McCloskey Ellen Callahan

Wilfred Noel* Catherine O’Mara* Nancy O’Neill in memory of Chelsey* Joanne O’Neill Barbara & Albert* Pett Corinne Ray* Al & Peggy Richardson Lillian Roudebush* Herb & Jessie Rubinfield Charles* & Lita Schaaf Mary E. Schaaf Gary & Susan Schneider

William M.* & Frances* Schuster Harold “Skip” Simmons & Jennifer* Pool Kim Stucke Laura W.* & Leon* Wallerstein Jr. David Wooledge Edward* & Ruth* Zacks - The Zacks Family Fund *Deceased

Stairways Behavioral Health Endowment Fund provides

Moshe Lifshen Fund for Arts and Humanities celebrates the

Walter & Joan Harf Kathy Thomas-Ibemere Henry Krol

Laurette Heger David & Eta Howell Mary Ellen Dahlkemper & Edward Lesser

assurance in ever-changing times that Stairways will continue to fulfill its mission for years to come.

life of an exceptional artist and provides opportunities for wellness and personal growth at Stairways Center City Arts.

Annual Appeal provides unrestricted funds that help fulfill the many facets of the Stairways Behavioral Health mission and organizational priorities.

Marco & Edith Alberico David Bennett & Donna Douglass Laurie Bizzarro Christopher & Patrick Bloomstine William Bloomstine Robert & Jacqueline Breakstone David & Dr. Nancy Briggs Leo & Teresa Brugger Matthew Bruschi Builders’ Hardware & Specialty Company Chiropractic Works Jill Corey Judge William Cunningham Mary Ann Curtze Edward & Christine Dahlkemper Joseph S. Dahlkemper Mary Ellen Dahlkemper & Edward Lesser

Keith and Linda Donati Gary & Mary Dudenhoefer Mary Duval Fred’s Furniture Company Michael & Janis Gage Gannon University: Alpha Gamma Delta, Alpha Sigma Alpha & Sigma Sigma Sigma Stephanie Garcia Atty. Edward & Rita Goebel Francisca German Great Lakes Metal Finishing, Inc. Greater Horizons – KBM Group Matching Gift John Greiner Patricia Gustafson Thomas & Susan Hagen Andrea Hoffman Hubbard, Bert, Karle, Weber, Inc.

Dr. Charles & Dawn Joy Kidder Wachter Architecture & Design Koldrock Waters, Inc. Nicholas & Joan Konzel Barbara Kuhn Rich & Gabrielle Lesser Dr. Howard & Jane Levin Howard & Mary Lincoln William & Mary Ann McCarthy Carolyn Melby Marco & Betsy Monsalve Betty Motsch Amy Murphy Woods Janice Niebauer Richard Ollinger Gordon Osborn Joseph & Laura Ott PA Notary & Tax Service

Jerome & Mary Ann Pelkowski Michael & Carol Perry Dr. Michael & Anne Rahner Elizabeth Scarpelli Emily Schultz Greta Shaffer Harold “Skip” Simmons Ronald & Dianne Slomski Dr. Tony Snow & Kathy Iorio Edward Staab Daniel & Mary Ann Tempestini James & Mary Ann Toohey Philip & Cheryl Tylkowski William & Sharon Ulirch Vantage Care Apothecary Dennis & Amelia Vidmar Nick & Stacy Viglione Joseph & Aleen Weindorf Merle & Phoebe Woods

All financial contributions listed within these pages include donations received between July 1, 2012, and June 30, 2013.

Although we have taken great care to make sure names are spelled correctly, sometimes errors or omissions do occur. We sincerely apologize for any errors.

Please contact Juanita Gangemi with corrections at 814-878-2071 or jgangemi@StairwaysBH.org.

personal care items, school or vocational supplies, or household items such as appliances or furniture. You can join Stairways employees and friends by designating contributions to meet our clients’ critical needs.

Robert Wooler Danielle Ahlbrandt Deborah Anthony Bootsie Barbour Stephanie Barto Laurie Bizzarro James Borowy Carlene Boykin David & Dr. Nancy Briggs Lorraine Bucklin Patricia Capito Kimberlea Casey Heather May Caspar Rebecca Clark Trisha Cloyd Christine Colao-Nickson Joseph Corapi Nicole Cowan Joseph Crotty Mary Custer David Dahlkemper Mary Ellen Dahlkemper Jeanne Daugherty Mark Davis

Daniel & Robin Dowling Ann Marie Ernst Employee Community Service Fund of GE Amanda Ferguson Shirley Ruth French Dr. Richard Gacka Juanita Gangemi Wilson Garcia William Gartner Lisa Gingenbach Joseph Haibach Sona Hernandez Alicia Hodges Kathleen Horan Jana Johnson-Zybowski Thomas Kirkwood The Knights of St. John Christopher Knoll Pamela Knouse Henry Krol Jr. Lori Kruszewski Atty. Michael Lawson Janine Lethaby

Tina Loomis Cynthia Lorelli Gary Lucht Kim Marsh Cheryl Martin Celeste McCallum Tiffany McCloud Sarah McGill Margaret Mechlenburg Patricia Montie Ninoska Navarro Michelle Nelson Janice Niebauer Lynn Oborski Benjamin Okey Dr. Jennifer Pasternack Stacy Petruso Frank Quinn Frank Rodriguez Patricia Rowley Sharon Sandberg Brenda Sanford David Sawtelle Karl Seman

Patricia Seman Andrea Scheckler Dale Shidemantle Maria Siefert Michael Shipley Patrick Smith Jennifer Stahon Stairways Education Department Kim Stucke Kathleen Sullivan Margaret Taylor Kathy Thomas-Ibemere Loretta Verga Julie Warren Susan Werle Crystal Whaley Jennifer Wright Rochelle Youkers Joy Zamierowski Andrea Zeiber Nancy Zohns The Zukor Club

Grants & Foundation Support

Erie County Department of Human Services Erie County Gaming Revenue Authority GE Foundation Matching Gifts Program Kern Family Foundation Fund of Erie Community Foundation

James R. and Blossom McBrier Foundation of the Erie Community Foundation PNC Financial Services Group Pennsylvania Council on the Arts Pennsylvania Department of Education: Division of Adult Education

Pennsylvania Department of Public Welfare The William M. & Frances Schuster Fund of the Erie Community Foundation Zacks Charitable Foundation

Erie Gives

Mary Ellen Dahlkemper & Edward Lesser Richard and Tamara Dahlkemper Mary Daly Donelle A. Davey William & Sally DeWitt Thomas & Mary Alice Doolin Donna Douglass Dr. Thomas & Marlene Falasca Michael & Janis Gage Paul & Barbara Gmuer Frank & Claire Gredler Walter and Joan Harf John Harkins Dr. Mary Hembrow Snyder Andrea Hoffman David & Patricia Holland Hubbard, Bert, Karle, Weber, Inc.

Eugene Kennedy Bruce and Nancy Kern Wayne & Robin Koble Fred & Marietta Kuehn Peg Mallin Mike and Char Mashyna William & Mary Ann McCarthy Elizabeth McLaren Dr. Joyce Miller Marco & Betsy Monsalve Janice Niebauer Nancy O’Neill Denis & Patti O’Brien Richard & Lynn Oborski Kim & Jordan Plyler Colleen Lynn Prittie Albert & Peggy Richardson Lisa Nagle Rockwell

Jim & Ann Ryan Laura R. Schaaf Myra Schneider Bob & Denise Schoenfeldt Maria Siefert Harold “Skip” Simmons Mary Simmons Meg Simmons Monica Simmons Susan Sitter Dr. Tony Snow & Kathy Iorio John Vanco Brian Vollmer Dick & Mary Beth Wachter Joel & Darcie White Philip & Cathy Zacks Roger & Joanna Zurn

Anonymous Achieva Family Trust Arts Erie The Britton Family Foundation Erie Community Foundation

Anonymous (5) Mark & Debbie Anthony David & Cecile Armor Harold & Jeanne Bender Bob & Mary Bengel Joe & Laurie Bizzarro Christa Blose David & Dr. Nancy Briggs Patrick & Ellen Callahan Dennis & Kathy Cantoni James & Heather May Caspar Chiropractic Works Christine Colao-Nickson Eugene & Maxine Cudny Edward & Christine Dahlkemper Joseph & Kitty Dahlkemper

www.StairwaysBH.org

S U P P O R T S In-Kind Donations

Arvite Technologies, Inc. Michael & Helen D’Amico Frankie & May Glass Growers Gallery Steve & Robyn Heitzenrater Harry Mooradian NAMI of Erie County Rustic & Refined VIDA Dave & Betsy Wiest George Winston Company

Congratulations to internal audit manager, Beverly Wright (above, center), the recipient of the 2013 Laura Wallerstein and Jerry Cline Distinguished Service Award - the highest honor an employee can receive as nominated by colleagues. Beverly is shown above with chief compliance and privacy officer, Robin Dowling (l), and compliance auditor and safety officer, Steve Heitzenrater (r).

Memorials

In memory of Alice Allman James Allman In memory of Cecile Armor Darleen “Bootsie” Barbour, Mary Ellen Dahlkemper & Edward Lesser, Donna Douglass, Erie Art Museum, Dr. Thomas & Marlene Falasca, Diana Hawkins, David & Patricia Holland, John & Juanita Jackson, Emma Lee McCloskey, Tina Nelson, Albert & Peggy Richardson, Patricia Rowley & Family, Dorothy Scholze, Bill & Bonnie Skrzypczyks, Dr. Tony Snow & Kathy Iorio, Virginia Stebniski, Frederick & Joan Stein, Carolyn Sturtevant, Elaine Sturtevant, Gene & Nancy Ware, Frederick Wenthen, Philip & Cathy Zacks

In memory of Matthew Bitting Carol Bitting In memory of Darlene Bukowsk Dr. William Garvey In memory of Steven Collins Mary Ellen Dahlkemper & Edward Lesser In memory of Rose DiLoreto Gary & Donna Boetger, Patricia Cloyd, Mary Ellen Dahlkemper & Edward Lesser, Daniel & Robin Dowling, Aaron & Suzanne Garrity & Family, Francisca German, David & Patricia Holland, John & Pam Knouse, Maurice & Lark McGill, James & Joyce Roehm, Drs. Samuel & Janet Trychin, S. & D. Wiley, Maribeth Whitehall, Eileen Causgrove

Stairways is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the gold seal of the health care industry in the USA. Stairways has earned and maintained JCAHO certification since 1999.

A Stairways partnership with the Erie County Adult Probation and Community Service Program has resulted in 2500+ hours of community service work dedicated to a variety of property management projects.

Special thanks to: Tom Burkett- Crew Leader John Maloney - Crew Scheduling/ Individual Placement Jancy Garman - Individual Placement

In memory of Mary Elizabeth Natale Fortunato Maureen Forde Power Anger, Gene & Theresa (Power) Natale, Helena Power In memory of Philip, Leo and Jessie Gallina Rev. Leo Gallina In memory of Rosemarie Heinle Dr. Norbert Heinle In memory of Eugene & Margaret Henry Patrick & Sandra Gool In memory of Adam Holland David & Lindsey Holland, Andrew & Patricia Tellers In memory of Annette Kimmel Rick & Mindy Cohen In memory of Judge Lawson & Dominic DoNofrio Michael & Denise Lawson In memory of Sandy Martin Michael Martin In memory of James R. McBrier Wayne and Robin Koble In memory of Robert McCurdy and Giuseppa “Josephine” D’Annibale Mary Ellen Dahlkemper & Edward Lesser

Tribute Gifts

In honor of Marco Alberico Norma Herbstritt In honor of Jerry Allgeier Edward & Carol Allgeier In honor of Melissa Bible Judge William Cunningham In honor of Edward and Rita Goebel’s 50th Anniversary Dennis & Danna Hartwig, Betty Motsch, Richard Ollinger In honor of Barbara Osborn Gordon Osborn In honor of Dr. Jennifer Pasternack UPMC In honor of Lee Steadman’s Exhibition in the PA Governor’s Mansion Philip & Cathy Zacks In honor of Edward Staab Jacqueline Staab In honor of Anna Catharina Van der Veken Richard & Catharina Buys In honor of Ron Vash Maurice & Dorothy Vash

In memory of David Podskalny Urban Engineers, Inc. In memory of Louis Pollock Mr. and Mrs. Lyman Cohen In memory of Joanne Rowland Joan Rowland In memory of Gerrie Salamon Tim Donlon, James & Mary Rutkowski, Peggy Vommaro In memory of Charles Schaaf Anonymous, David & Lindsey Holland, Suzanne Litchenwalter, Laura R. Schaaf, Lita Schaaf, Mary Schaaf In memory of Brian Shulkosky David & Barb Kliewer In memory of Norman “Buck” Steadman and in honor of Lee Steadman Theresa Steadman In memory of Ina & Roy Stevenson Elynor McIntosh In memory of Chuck Stiles Beatrice Stiles In memory of Joseph Walczak Philip & Cathy Zacks In memory of Kathy Wuchevich Brenda Harcourt

www.StairwaysBH.org