Effective February 18, 2010 Return Guidelines by Product line: This time table is in effect for all Standard Publishing customers.
(Any exception to this timetable must be submitted and approved by Standard Publishing prior to the established deadline.) Effective January 1, 2010, an RA# is required PRIOR to returning product. Visit www.standardpub.com for a complete list of RETURNS GUIDELINES.
Product
General Merchandise Standard Lesson Commentary (SLC)
Vacation Bible School (VBS) Dated Curriculum Fall Quarter - (September, October, November) Winter Quarter - (December, January, February) Spring Quarter - (March, April, May) Summer Quarter - (June, July August)
Fall Quarter - (September, October, November) Winter Quarter - (December, January, February) Spring Quarter - (March, April, May) Summer Quarter - (June, July August)
Deadline
Follow established guidelines 4/30 of release year 09/30 of release year, except for non returnable items such as costumes Full Credit September 15 December 15 March 15 June 15 10% End of Quarter returns allowance November 15 February 15 May 15 August 15
NOTES: All products must be returned in clean, saleable condition. Reasonable level of shop-worn damage (e.g. faded or curled cover) will be accepted. Damaged product that is returned will not be credited and may be returned to customers, at their expense, if requested. Must be received in Distribution Center by established deadline Must be received in Distribution Center by established deadline Must be received in Distribution Center by established deadline
End of Quarter Returns Allowance Form must be received by established deadline Trade Only Trade Only Trade Only Trade Only