COMMUNITY VISION PLAN
Main Library
Mobile Services
Branch Libraries
1 - Areas of Influence
This map shows where the highest concentration of cardholders for each library branch live
The Perry Sippo branch attracts patrons from a large part of the county, even though the branch is relatively far away from patrons who live in the southern part of the county.
The Sandy Valley branch serves a relatively small number of users across a large area in the southern part of the county.
The Mobile Services area (shown in pink) indicates where the highest concentration of bookmobile users live. Bookmobile routes aim to fill the service gaps between library branches.
EXECUTIVE SUMMARY
Re|imagine Stark Library represents a major investment in the Main Library, all of the library branches in the system, and mobile services. All branches have been set to a new baseline, with a focus on meeting community needs and creating flexibility for libraries to adapt as these needs evolve.
COMMUNITY VISION PLAN
Stark Library is a network of public libraries that serves as an information hub and provides diverse programming to support and meet the needs of a wide array of people.
The Main Library is an institutional anchor in Downtown Canton. Nine branch libraries also act as anchors in their respective communities, some as freestanding buildings and other co-located with local schools, community centers, and public parks.
This Community Vision Plan is an outgrowth of the Re|imagine Stark Library process. The plan addresses all branches in the Stark Library system. The project team toured all of the library buildings, met with library staff, the leadership team, and the Board of Trustees. Residents and community stakeholders participated in the vision planning process through meetings, focus groups, and surveys.
Key recommendations of the Community Vision Plan include:
Build a new main library in Downtown Canton as an anchor for the surrounding neighborhoods and resource for all of Stark County.
• Build a new operations building near the new main library to support and streamline the delivery of library services, and to make it easier for library staff members to collaborate.
• Expand the reach of Mobile Services to ensure that all Stark County residents have equitable access to library resources.
• Strengthen Stark Library’s presence in southern Stark County with a new branch library and a continued presence for the residents of the Sandy Valley community.
• Invest in continuous maintenance and ongoing improvements for all branch libraries in the system.
ENGAGEMENT PROCESS
Community engagement was an essential part of the visioning process for Stark Library. A county-wide survey and targeted outreach to local leaders, community members, and library staff helped to shape the recommendations in this plan.
ENGAGEMENT PROCESS
The planning team conducted meetings, interviews, focus groups, and work sessions throughout the planning process and worked with Stark Library on a community-wide survey to identify local needs and priorities for the Stark Library system. Key milestones in the planning process include:
February, 2022
• Kick-off meeting with Stark Library executive team.
March - April, 2022
• Interviews with branch managers
• Site visits to branch libraries; meetings with branch managers and staff
• Meetings with City of Canton Planning Department, Arts in Stark, and Downtown Canton Special Improvement District leaders
May - October, 2022
• Meetings with Stark Library executive team and Board of Trustees
• Library focus groups: library staff, community leaders, Stark County residents,
• Meeting with Canton City Schools
• 2022 Stark Library Poll
November - December, 2022
• Preparation of draft report with recommendations for Main Library
January - February, 2023
• Existing conditions analysis for Sandy Valley branch
• Exploring options for expanding library services in southern Stark County
March - June, 2023
• Interviews with community leaders from south/central Stark County, including Canton Local Schools, Sandy Valley Schools, and Stark County Commissioners.
• South-Central Stark County Survey
• Mapping and analysis of Mobile Services
• Work session with Mobile Services staff
• Presentation of recommendations to Stark Library Board of Trustees
MAIN LIBRARY
Contemporary libraries are evolving, inside and out, to meet the changing needs of their communities. The Main Library has an important role to play in Downtown Canton and Stark County, as a physical space that is open to all, with an expanding range of learning resources, programs, and services.
1. BACKGROUND
Stark Library, through its Re|imagine process is renovating all of the branch libraries, making technology upgrades, and creating more flexible spaces for a wide range of use. The Re|imagine process for the Main Library is more complex, aiming to expand the role of the library in civic life, serve the needs of current library users, attract new users, and anticipate future needs and opportunities.
The Re|imagine process for the Main Library is exploring some central questions, including:
• How does the Main Library function now, as an anchor for the immediate neighborhood and resource for the entire county?
• Can the existing library building be renovated to meet the current and future needs of the community, or should a new building be considered?
• How does the Main Library interact with nearby civic uses, and are their opportunities for greater connectivity?
An analysis of library card data indicates that most library patrons in Stark County use the library branch closest to their homes. However, the Main Library attracts users from the immediate area while also drawing visitors from throughout the county. A Re|imagined Main Library will provide a place where live residents
in urban, suburban, and rural parts of Stark County can come together for programs and services that go beyond what is available in their local branches.
Some community stakeholders have expressed concerns about the safety of Downtown Canton. Safety issues and the perception of crime in Downtown Canton is a deterrent that keeps some county residents from visiting the Main Library. A reimagined Main Library could function as a safe haven in the city, a place that is comfortable and welcoming to all. The library’s entrance and internal layout, as well as parking lots, public spaces, and transit connections can be intentionally designed for the comfort, safety, and convenience of community members, library staff and visitors.
In addition to being a regional draw, the Main Library serves as the local branch for downtown residents, a diverse group of people with differing needs. Residents of the nearby Shorb neighborhood, older residents and people with disabilities who live in the Downtowner apartment building adjacent to the Main Library, and residents of newer downtown developments like the Onesto Lofts, Hercules, and the Suites at 400 are all part of the downtown population mix. The Re|imagine process for the Main Library will directly engage with these residents, and also with nearby businesses and students from nearby schools.
FIG 3 Stark County residents tend to use the library nearest their homes, but the Main Library attracts users from throughout the county.
In focus group sessions and interviews, downtown stakeholders noted that the Main Library building feels closed-off from the rest of the downtown district. Better integration between the library and the surrounding downtown will increase library usage while helping to draw people from throughout the county to downtown restaurants and amenities.
Downtown Canton is in the midst of several major redevelopment initiatives, including:
The Cultural Center for the Arts ArtsInStark owns and operates the 330,000 square foot Cultural Center for the Arts and the covered parking deck that connects it to the Civic Center (which is owned by The City of Canton.)
ArtsinStark is in the midst of a master planning process for the Cultural Center campus, which includes the demolition of the ArtsinStark administration building at the northeast corner of 9th Avenue and Cleveland Street, and the construction of a public park on this site.
ArtsinStark also owns land along Cleveland Avenue (from 9th to 11th Avenue) just west of their campus. ArtsinStark is working with a developer to build workforce housing on this property, which will diversify the range of housing available downtown. A road diet is planned for Cleveland Avenue to narrow the roadway, widen the sidewalks, and allow for better bike and pedestrian access, additional trees, and street lighting.
Court Avenue Plan envisions outdoor dining and cafes along Court Avenue, from Centennial Plaza to the historic Palace Theater. Canton’s Special Improvement District would maintain signage and planters along Court Avenue to give this narrow street an inviting, pedestrian-friendly character. The plan envisions pedestrians and bicyclists sharing Court Avenue with continued vehicular access for deliveries, trash removal, and emergency vehicles. A second phase of the Court Avenue plan could extend from the Palace Theater to the Main Library and the Cultural Center for the Arts. However, the location of the theater building and a grade change along Court Avenue will make it difficult to implement a continuous connection between the theater and the library.
McKinley High School relocation: Canton City Schools are exploring the relocation of McKinley High School from its current location near the Pro Football Hall of Fame to a proposed new location on the Timken Career Campus in downtown Canton. This move is likely to occur within approximately five years.
While these developments will not directly impact the Main Library, there may be opportunities to collaborate with and connect the library with other downtown investments.
5: Court Avenue Plan showing connection between Centennial Plaza and the Palace Theater, with potential extension to the Main Library and the Cultural Center for the Arts. (MKSK and the City of Canton)
2. GOALS & OBJECTIVES
The Main Library is reimagined as a downtown anchor—a lively hub of technology and activity, with areas for research and study, social activities, and community connections.
MAIN LIBRARY GOALS
• The Main Library will be the standard-bearer for the entire Stark Library system, a unique county-wide resource that serves existing patrons and attracts new ones.
• The Main Library will be a local resource for residents of nearby neighborhoods, workers, and visitors in Downtown Canton.
• The Main Library will function as a freestanding public resource but could also be integrated into development initiatives in Downtown Canton as they emerge.
• The Main Library will be a flexible space that can accommodate a wide range of programs and be readily adaptable to changing community needs.
MAIN LIBRARY OBJECTIVES
• To strengthen the identity of the Stark Library system with a highly visible and prominent downtown landmark.
• To improve circulation and navigation, inside and outside of the library building.
• To support library staff by making it easier for staff to deliver library services and collaborate with each other.
• To expand outdoor public space in ways that support library programs and enhance Downtown Canton.
• To allow for possible integration with emerging plans for Court Avenue and the Cultural and Civic Center campus.
3. EXISTING CONDITIONS
The CUDC toured the Main Library with the Library leadership team, documenting existing conditions and diagramming library functions. The existing building is approximately 114,409 square feet. Although the building is large, its unusual configuration limits how it can be used and results in some challenges, described below:
First Floor: The entry to the library from the parking lot is sunken and has a low canopy that might seem unwelcoming, especially to new library users. Once people are inside of the building, the library feels bright and inviting, with a well-staffed main desk and greenery in the central atrium.
The Friends of the Library store is an active presence near the front entrance. The entry area has space for community groups to set up and share information. The location of the McKinley Room near the main entrance is convenient for
community meetings, although it is not readily visible from the front entrance. The New Book Room, visible from the front entrance, has an appealing layout that is popular with library users.
However, the elevator is somewhat far from the front door, which could be a challenge for older visitors and people with disabilities. Internal columns and walls cut off sight lines to some areas on the first floor, creating potential security issues and increased staffing needs. The concrete structure of the building makes it difficult to reconfigure spaces for new programs and possibilities. The children’s area does not have many open areas for activities and play.
Staff offices on the first floor have little natural light. The lack of windows on the Market Avenue side of the building also presents a blank wall to pedestrians and drivers on this major downtown corridor.
Lower Level: The lower level has ample office space for staff and a well-equipped board room. However, staff offices lack natural lighting and the workspaces are fragmented in ways that limit staff interaction and collaboration. The donut shape of this floor limits flexibility. The mechanical rooms are large and may be oversized for new equipment.
Upper Level: The Genealogy Department on the second floor is a regional resource. The upstairs location enables library staff to keep important reference materials secure, but it also makes the Department almost invisible, except to users who already know it is there. Genealogy collections are projected to grow so more space may be needed. Highlighting some of the activities of the Genealogy Department and displaying interesting historical materials on the first floor would increase awareness and help to celebrate the community’s heritage.
The Young Adults area gives teens a place to meet, study, and interact. However, the area feels dark and cut off from the rest of the building. And since this area is open to the floor below, noise can be an issue. An enclosed place would allow teens to make noise without distracting others.
4. Design Features and Programming Ideas
Through innovative design features and expansive programming, libraries can reach new audiences and play an essential role in community revitalization.
Stakeholder interviews, focus groups with library staff and community members, and a work session with the Library Board explored a range of physical improvements and programming ideas for the Main Library. Input from this process is complied in the Appendix.
Possible physical improvements and programming ideas discussed for the Main Library include:
• Prominent landscaped entrance - to make people welcome and to increase the visual prominence of the library in the downtown district.
• Transparent building facade / active street presence - currently, the library does not attract much attention from Market Avenue. People can drive past the library without noticing it. Although it is a large building with good signage, it is perceived as a blank wall from Market Avenue. Also, the building turns its back on Court Avenue. A more glassy building facade would offer views into the library, to engage passersby with the exciting activities happening inside. More windows would also give the building a glow at night, energizing the street presence after dark.
• Green building features - which could include a green roof, solar panels, stormwater rain gardens for the parking lot, energy-efficient light fixtures, and other building and site features that reduce energy consumption and the library’s impact on the environment.
• Outdoor public space - for library programs and as a downtown amenity.
• Public art - could include outdoor sculptures and murals, and indoor artwork, from local, regional, or nationally known artists.
• Flexible workspaces for patrons - for homebased workers, local entrepreneurs, students, and anyone else who needs a quiet, comfortable place to work.
• Flexible workspaces for staff - to enhance opportunities for collaboration.
• Small meeting spaces for individual study, small groups, and meetings with community service providers.
• Large on-site book collection - the library has an efficient process for transferring books from other branches or from storage. But many patrons enjoy having a large collection of books to choose from physically on the shelves. The Main Library is seen as a repository for the whole collection, a place where people know they can find what they are looking for.
• Classroom space - for continuing education classes, school programs, and other events.
• Career exploration center - a dedicated space for workforce development, job training programs, and employment assistance.
• Gamer Space - for children and young adults interested in playing video games and participating in e-sports.
• Auditorium - for hosting speakers and special events.
• State-of-the-art maker space - the existing Maker Studio in the library offers a range of tools along with guidance for how to use them. An enhanced maker space could become a county-wide resource for beginners and for people interested in the most advanced fabrication tools and techniques.
• Video production facilities - for people to make and edit movies and video clips for social media, business promotion, family memories, etc.
• Recording studio - for musicals, podcasters, and people interested in oral histories.
• Indoor active play area for childrenlearning takes many forms among young children and physical activity can enhance the learning process. Given the long winters and unpredictable weather in Ohio, an indoor play space could provide a needed amenity for children and their parents/caregivers.
• Café - a dedicated space in the library for a small coffee shop, either run by a local business or operated as a social venture.
• Features and programs that go beyond the requirements of the Americans with Disabilities Act - all public facilities are required to be accessible to people with disabilities. Generally, these requirements are addressed through accessible parking spaces, wheelchair accessible buildings, ramps and other investments to ensure that people with physical limitations have full access to a facility. But some libraries have taken accessibility a step further to include resources for people with vision and hearing impairments, and for people with cognitive impairments including autism and dementia.
There was no clear consensus on features and programs the Main Library must have, but stakeholders and focus groups members agreed the Main Library needs significant investments to meet the needs of current and future patrons.
Some ideas had more support than others and everyone agreed that the success of any idea would depend on how it was implemented. For example, a state-of-the-art maker space would need on-going investment to keep the equipment in good shape and to purchase new technologies as they become available. A cafe could be a good addition to downtown, but only if it was wellmanaged and highly visible, with hours that align with downtown activities.
All of the input from the focus groups is located in the appendix. In summary:
The Library Board thought that the Main Library needs to have flexible work spaces for patrons. Board members also expressed strong support for a prominent landscaped entrance and outdoor public space, as well as a state-of-the-art maker space and classroom space in the library. Support was mixed for the other ideas.
Among library staff members, there was strong support for having a large collection of books, videos, and other materials available on-site. Staff members noted that patrons expect to find lots of books on the shelves and they are frustrated when materials are not immediately available. Staff members had mixed support for the other ideas, raising questions about which investments would be most likely to increase library usage.
In the community focus groups, there was strong support for video production facilities and a recording studio. Participants noted that many young people are skilled at digital production and are active on social media. They have video production and recording facilities in their schools, but on the weekends and in the summer, many young people lack access to the technology they need.
In all of the focus groups, there was significant support for public art, although the forms that public art could take inside the library building and on the site are yet to be determined. There was also support for outdoor public spaces, provided that these spaces could be maintained and controlled by the library. There was some discussion of courtyard spaces and roof gardens that could be open during library hours.
Concerns were raised about loitering, but also a deep understanding that library patrons come from all walks of life. Focus group members also recognized the need to take an expansive view of the Americans with Disabilities Act, as the library is well-positioned to set a high standard for accessibility and inclusion.
There was little support for an auditorium in the Main Library. Many library programs currently take place at the Palace Theater. The nearby Cultural Center for the Arts also has auditorium facilities. Collaborating on programming with institutional neighbors helps to weave the library into the downtown district.
There was limited support for green building features. Some focus group members noted that visible features like green roofs and stormwater rain gardens could enhance the Main Library’s physical presence and also serve as teaching tools about environmental issues and climate change.
5. Aligning Design Features and Programs with Goals
In order to best meet the needs of the community and the align with the goals of the Re|imagine process, the Main Library either needs a large scale renovation, or to be completely rebuilt.
Specific design features and programs can advance goals for the Main Library as follows:
Goal 1: The Main Library will be the standardbearer for the entire Stark Library system, a unique county-wide resource that serves existing patrons and attracts new ones.
• Large on-site book collection - The branch libraries can request books and other materials for patrons, but the Main Library is seen as a repository for the whole collection, a place where people know they can immediately access what they are looking for.
• State-of-the-art maker space - As digital technologies become more widely pervasive and easy to use, a maker space may become a common feature in many libraries, in much the same way that photocopiers and Wi-Fi access are widely available in libraries. The Maker Studio in the Main Library could set the standard for the Stark Library system, offering easy access and training to the latest tools and technologies.
• Video production facilities and recording equipment would be costly to incorporate into all of the branch libraries, so comprehensive facilities located in the Main Library could serve residents county-wide.
• Green building features would demonstrate the library’s commitment to a healthy environment and foster learning opportunities in science, technology, engineering, and math. Prominent green building features
on the Main Library could inspire smaller but impactful green features adapted for the branch libraries.
• Features and programs that go beyond the requirements of the Americans with Disabilities Act - accessibility investments at the Main Library could underscore the Library’s commitment to serving all people.
Goal 2: The Main Library will be a local resource for residents of nearby neighborhoods, workers, and visitors in Downtown Canton.
• Small meeting spaces are useful for residents looking for a quiet place to work, social service providers, tutors, small business owners and entrepreneurs, students collaborating on projects, and other users. The ability to combine or reconfigure small meeting spaces will make them more adaptable to neighborhood needs.
• Career exploration center would help downtown residents find employment opportunities and develop new job skills. It could also provide a platform for downtown businesses to recruit and train employees.
• Gamer space could provide a fun and free recreational opportunity for downtown residents and a gathering space for students from nearby schools.
• Indoor active play area for children would be an appealing, four-season amenity for families in the Shorb neighborhood and attract visitors from surrounding areas.
Goal 3: The Main Library will function as a freestanding public resource but could also be integrated into development initiatives in Downtown Canton as they emerge.
• A prominent landscaped entrance will reinforce the Main Library as an important downtown anchor and help connect and integrate the Main Library with nearby destinations.
• A transparent building facade and active street presence will make the library a more prominent presence in the downtown district and invite people to take part in what is happening inside. If interior lighting and activities are visible from the street, the library will generate more foot traffic and this part of downtown will feel safer and livelier, day and night.
• Outdoor public spaces could extend the library’s programming into the surrounding downtown area, enhance the Court Avenue corridor, and make new connections to the Civic Center for the Arts.
• Murals and other public art are abundant in Downtown Canton. By investing in public art, the library could increase its visibility in the downtown district and become more integrated into downtown revitalization efforts.
• Cafe could be operated as a private venture by a local business, or as a donation-based, fair exchange nonprofit cafe that serves healthy food to everyone, regardless of ability to pay (SAME Cafe at the Toledo Public Library operates under this model)
• Auditorium, if needed, could be designed to complement, rather than compete with other downtown venues.
Goal 4: The Main Library will be a flexible space that can accommodate a wide range of programs and be readily adaptable to changing community needs.
• Flexible workspaces in the Main Library can be designed to meet today’s needs and adapt to as new preferences emerge.
• Classroom spaces could provide swing space for the school district during construction projects.
6. Building and Site Alternatives
Can the existing Main Library building be transformed into a contemporary library that meets community needs, now and in the future? Or would it be easier and more cost-effective to build a new Main Library building? This section looks at both alternatives.
Remodeling the Existing Building
Advantages of remodeling the existing building include:
• The building appears to be structurally sound.
• It is in a good location between the core downtown district and the Cultural Center.
• The building is architecturally interesting and possibly eligible for landmark designation
• The building has a lot of space / floor area.
• There is ample parking and access for the bookmobile fleet.
Disadvantages of remodeling the existing building include:
• The structure and floor plan are not flexible. It could be difficult and expensive to make major modifications.
• The building’s mechanical systems are outdated and need to be replaced. Installing all new mechanical systems will be expensive.
• Existing staff work spaces are fragmented, which limits opportunities for internal collaboration.
• The large, complex floor plan creates some security challenges.
• The building is perceived as a physical barrier in the downtown district and is not wellintegrated into the surrounding area.
• Activities inside the library are not visible from the outside.
The existing building is approximately 114,409 square feet. This large, inefficient space may become increasingly expensive to operate over the long term. A new main library building could include the features and services desired by the community in approximately 70,000 square feet.
In addition to updating all of the mechanical systems in the existing building, some major modifications would be needed to give the Main Library a contemporary appearance and improved functionality. These modifications would include redesigning the main entrance, removing the existing parking ramps, and adding green space and outdoor program space.
FIG 16: Proposed improvements to Re|imagine the first floor of the Main Library.
FIG 17: Existing main entry.
FIG 18: Concept for a brighter, more welcoming main entry, with a higher canopy and landscaping that extends slightly into the existing parking lot.
Court Avenue: The Main Library could help to anchor the planned pedestrian district along Court Avenue in Downtown Canton. The parking ramps on the existing building could be removed to allow for windows and possibly public art on the Court Avenue facade of the building, anticipating the implementation of the City’s plan for Court Avenue.
Transforming the garage bays: The library’s fleet of bookmobiles could be relocated to the Cleveland Avenue (CAB) building and the existing garage bays could be remodeled for small meeting rooms and workspaces, looking out onto a small cafe and outdoor space.
Downtown Connection: The southeast corner of the Main Library building on Market Street is an important connection point between the library and the downtown district. Currently, this area has a drive-through book drop. Relocating the book drop and opening up this corner with a sidewalk cafe or other active, pedestrian-friendly use would reinforce the relationship between the library and downtown.
Interior Reconfiguration: Office spaces and book stacks on the first floor of the existing Main Library could be reconfigured to accommodate a co-working space and a cafe. Staff offices for Tech Services, Collection, Inventory, Mobile Services, Maintenance, and IT could be moved from the basement of the Main Library to the CAB building (remodeled) or to a new building on the site of the CAB building.
22: Opening up this corner of the library with a sidewalk cafe or other active use to draw downtown workers, residents, and visitors to the library.
23: Remodeling the Main Library; relocating Mobile Services and other library services to the Cleveland Avenue Building (renovated) or a new building on the CAB site.
Building a New Main Library
The alternative to major renovations is to construct a new Main Library building. A new building would be approximately 70,000 square feet, about half the size of the existing building.
Advantages of a new building include:
• A new building would be purpose built and designed for the specific needs and priorities of library staff and the community.
• A smaller footprint would be more energyefficiency and have lower long-term operating costs.
• The existing building has a distinct look that reflects the 1970s era when it was built. A new building will look and feel more contemporary.
• Library operations could be maintained in the existing building while a new building is constructed, resulting in less disruption for library patrons and staff.
• Alternatively, a new library building could be constructed on the site of the existing library or on other land the library already owns.
• A second, smaller building could replace CAB Building, to house Library Services and the bookmobile fleet.
Disadvantages a new building include:
• Site preparation expenses and cost of new utilities.
• Design and construction costs of a new building.
New Library Building Option 1 - Activating Market Avenue and Court Avenue
Construct a new, two-story, 70,000 square foot on the library’s existing parking lot on Market Avenue, just south of the existing library building. Demolish the existing library building and use the site for a parking lot and green space. Demolish the CAB Building and new, 15,000 square Library Services building and Book Mobile garage on the CAB Building site.
In this option, the Market Avenue facade of the new library could be designed for maximum visual impact. The Court Avenue facade could have a mural or other public art installation to help activate the Court Avenue connection to downtown and the Cultural Center. When the new library building is complete, the existing library could be demolished. The site could be used for parking or for a community green space that integrates the library to its surroundings and provides an amenity for residents of the adjacent apartment building.
New Library Building Option 2 - Cultural Center Connection
Construct a new, two-or three-story, 70,000 square foot Main Library on the existing parking lot between Court Avenue and Cleveland Avenue, north of 8th Street. Demolish the existing library building and use the site for a parking lot and green space. Demolish the CAB Building and new, 15,000 square Library Services building and Book Mobile garage on the CAB Building site.
In this option, the new Main Library and the Library Services building could be designed to relate to each other across Cleveland Avenue. The City is planning to narrow Cleveland Avenue and add bike lanes, wider sidewalks, and pedestrian lighting. This configuration would allow for enhanced connectivity between the library, the Cultural Center campus, and a new housing development envisioned for Cleveland Avenue, north of 9th Street.
In this location, the new library would be set back from Market Avenue. Demolishing the existing library building would leave a significant void on this major downtown corridor. The main entrance of the new library would need to be on Court Avenue, for access to the parking lot.
MOBILE SERVICES
Reimagining Mobile Services is a process, with system-wide changes that will be implemented over time.
Mobile Services can provide services that fixed library branches cannot, expanding the reach of Stark Library and reaching new audiences. What does a neighborhood need from a fixed location library? Break apart the services and activities needed and offer them through Mobile Services on-site programming.
Beyond dropping off books and media that patrons request, Mobile Services can provide more wraparound services, such as:
• Bring a browsable collection to people to people who don’t have access to a branch library.
• Deliver a range of services to people where they are.
• Serve as an ambassador for the Stark Library system by being present at community events and gatherings.
• Offer literacy services for early readers - not unique to Mobile Services, since branch libraries also offer early literacy services. But Mobile Services enable Stark Library to reach more young readers.
• Provide services to homebound patrons.
• Provide food delivery and other basic needs.
• Provide technology help.
• Offer business services - printing, scanning, faxing, and notary services
Types of Bookmobile Stops
Bookmobile stops can be generally categorized as follows:
• Institutional stops: Schools, pre-schools, senior centers, treatment centers, correctional facilities, etc.
• Need-based stops: Serving low-income residents, people with language and literacy barriers, people with limited access to transportation, and others in need.
• Convenience-based stops: shopping centers, farmers markets, recreation centers, and other locations where people congregate. Most of the current bookmobile stops in the Stark Library system would be categorized as institutional, primarily serving schools in Stark County.
School Services
Currently, all schools are getting the same services - children get on the bus to check out books and have storytime. Stark Library is looking at school services through an equity lens, so highest need schools will get more services through a tiered system. Equity-based criteria will provide more services for schools with the greatest need, based on:
• Access: Do children in the school have access to quality reading materials? Does the school have a library and is it well-stocked?
• Income: what is the poverty level of the neighborhood that the school serves?
• Proximity: Is the school located near a fixed location library, where branch staff can serve the school directly?
Insights from Mobile Services Team
Requests for bookmobile service exceed capacity.
Students in the County’s schools are the primary audience for bookmobiles. Many schools in Stark County have under-funded libraries, so bookmobiles are a much-needed educational resource. Mobile Services switches to community stops in the summer when schools are closed. In the summer, children visit the bookmobile once a week.
The best-performing community stops are at institutions, including nursing facilities and senior centers. When Mobile Services parks a bookmobile in a neighborhood, it doesn’t usually work--the stops need to be aligned with a center of activity. Much of the service area for the bookmobiles is rural. Housing is spread out and there are not a lot of dense areas where a bookmobile can attract a large and regular group of patrons.
Mobile Services are not an all or nothing proposition and it’s not a zero sum situation where providing more services to one school will result in services being eliminated at another school. The goal is to free up more resources to be shared in areas of highest need.
Fleet Plan
Stark Library is developing a fleet of bookmobiles that is more flexible. In the Fall of 2024, Stark Library will transition from a fleet of five full-size buses to two full-size buses, two sprinter vans, and one mid-size vehicle. This will enable Mobile
Services reach places that full-size buses alone can’t get to, and tailor collections to the needs of patrons and destinations.
Method
Library staff have been touring the Mobile Services areas to identify gaps and places where bookmobiles can go, identifying spots on current routes where stops can be added. The library is also developing a more objective method for adding community stops. Some neighborhoods request bookmobile stops because residents think a bookmobile visit would be nice to have. In other neighborhoods, residents might not realize they can request a bookmobile stop. Outreach to communities who haven’t thought to ask for Mobile Services.
Community Services
Waynesburg, Magnolia, and East Sparta are among the communities that may need greater access to Mobile Services, especially if the Sandy Valley branch is relocated. Reliability is important. In the current model, Mobile Services runs on a tight schedule. Unexpected delays can lead to stops on the route being canceled. This affects bookmobile usage since a patron might not visit the bookmobile if they can’t count on it to be at a specific spot at the designated date and time. Scheduling bookmobile stops at about 80% capacity will give staff a buffer to get to designated stops on time accounting for potential delays and unexpected demand along the route. This will help build the business for bookmobiles if people know they can count on the book mobile being there at the designated time. Enough flexibility to meet the needs reliably.
Map Analysis
Map 1 - Bookmobile Service Range
This map shows areas of Stark County that are currently served by bookmobiles.
By overlapping data from the US Census with library branches, and bookmobile stops, this map identifies some areas in Stark County that may be under-served, including:
• Osnaburg Township
• Sandy Township
• Bethlehem Township
• Sugarcreek Township
• Tuscarawas Township
• Perry Township
• Lawrence Township
Also bookmobile routes do not currently serve many locations in the southern part of the county.
Map 2 - Poverty Levels and Library Reach
This map shows opportunities for further investment in the southern part of the County with increased bookmobile stops and expanded library services, especially east of the existing Sandy Valley branch and south of the Perry Sippo branch.
Map 3 - Poverty Levels, Library Reach, and Food Resources
Darker red areas on the map indicate parts of the County with the highest poverty rates and residents in the greatest needs.
Where food banks and other food resources are in close proximity to bookmobile stops, there may be opportunities for expanded collaboration.
Magnolia Village and areas around the Sandy Valley branch have high levels of poverty, which underscores the need for library services in the southern part of the county.
Marlboro Township and Bethlehem Township are not currently served by branch libraries or bookmobile services.
Map 4 - Senior Population
Stark Library branches appear to be well aligned with where the highest concentrations of older residents live. However, some seniors in the County do not live within a two-mile service area of a library branch.
Seniors living outside of the service areas for branch libraries and in the rural parts of southern Stark County could be served through an expansion of Mobile Services and the Books-ByMail program.
Concentrations of seniors who live north of the Plain Community branch and south of the Perry Sippo branch could have better access to library services.
Map 5 - Children, Daycare Centers and Schools
Stark Library branches and Mobile Services are well aligned with where the highest concentrations of children live in the county.
The Jackson branch serves a high concentration of children.
The southern part of the county has fewer resources for children, but it is also a rural area with a lower density of children.
Bookmobile services can help fill in the gaps between the reach of library branches.
The area south of the Perry Sippo branch has a high concentration of children who could benefit from expanded access to bookmobiles.
Map 6 - Schools and Bookmobile stops
The following buses currently visit schools and educational facilities:
• No visit/Deliveries
• Purple Plum
• Green Bean
There may be opportunities for new stops in under-served areas such as:
• Tuslaw Local School District
• Fairless Local School District
• Tuscarawas Local School District
• Canton Local School District
• Lake Community Branch
• Waynesburg Village
Map 7 - Community Services & Bookmobile Stops
Of the five Mobile Services routes analyzed, the two shown in this map (2nd Bus/Night Stop and Big Blue) focus mostly on community destinations such as churches, residential areas, senior housing, rehab centers, and correctional agencies.
Expanding the night bus service into the southwest area of the County could help to reach under-served residents.
Map 8 - Focus areas of Non English Speakers
The Mobile Services team is are aware of the demand for resources pertaining to English as a Second Language (ESL) classes. While the non-English speaking population in Stark County is relatively small compared to English speakers, it is crucial to recognize and support this group. The focus areas shown on the map illustrate the highest concentration of nonEnglish speakers across the county. The map highlights opportunities for Mobile Services to expand its fleet and allocate more resources to areas requiring attention. Although the branches effectively serve these areas, expanding Mobile Services could further benefit an under-served community.
Map 9 - Percentage of households without internet service
Mobile Services can address the needs of residents without internet service by providing access to a wide range of resources to their communities. Bookmobiles can deliver Wi-Fi hotspots that residents can borrow, as well as books, DVDs, and other physical library materials. The southern part of Stark County has the greatest percentage of households without internet service.
Southern Stark County
Stark Library is investing in the southern part of the county to better serve existing patrons and attract new library users.
1. BACKGROUND
The Sandy Valley Branch serves residents in the southern part of Stark County. The branch also attracts patrons from Tuscarawas and Carroll Counties. Sandy Valley is essentially a rural library that is part of a metropolitan system.
The branch has a small but loyal group of users. The branch has a high circulation rate, since patrons tend to check out a lot of materials.
The Re|imagine process examined the advantages and disadvantages of the current facility, and explores possibilities for moving the branch to a location with more foot traffic.
The project team conducted focus groups with local leaders and library staff and surveyed southern Stark County residents to better understand community preferences and priorities. The Re|imagine process focuses on the following questions:
• How can Stark Library be more visible and serve more patrons in the southern part of the county?
• What kinds of materials and programs do patrons of the current branch need most from the library?
• If the branch is relocated to a more densely populated area in southern Stark County, how can Stark Library retain a presence at or near the current branch location, to continue to serve the needs of existing patrons?
FIG 24 At the southern edges of Stark County, community services are limited and some residents face economic challenges.
2. Goals and Objectives
The Sandy Valley branch is an important community resource in a rural area that does not have many places for people to come together. But it is not conveniently located for many residents in the southern part of Stark County.
Southern Stark County Goals
• Increase the presence and visibility of the library in southern Stark County.
• Transform the library into a local destination.
• Increase library usage.
• Maintain strong partnerships with local schools.
Southern Stark County Objectives
• Reinvest in the current Sandy Valley facility or relocate the library branch to a more prominent location.
• Expand the library’s programs and services to encourage community participation and involvement.
• Ensure equitable access to library services for everyone in the Stark Library system.
3. Existing Conditions
Situated at the southern edge of the county, Sandy Valley is a small library that caters to nearby residents, including some from outside of Stark County. The branch is located in a shopping center and is easily overlooked by people driving by on Route 800. The addition of flag signage has improved the branch’s visibility, but it remains out of sight and out of mind for many residents of southern Stark County residents. The branch has an ample parking area.
Wi-Fi access is limited in this part of the county and many library patrons rely on the library’s loaned hotspots. They also access Wi-Fi in the branch building and its parking lot. The branch has a small but varied collection of books and media. Residents can also access anything from the overall system to be delivered to them at the branch. The library has many transactional users, stopping by to pick-up requested material but not spending much time in the branch. Business services are well-used at the branch.
Based on library card data, the primary users of the branch include:
• Parents who borrow children’s materials
• Adult and teen print readers
• Public computer users
• Young children
Library users borrow a mix of materials, including DVDs and books. Library card data shows potential for expanding library use among teenagers and for increasing the number of patrons who use online materials and participate in library programs.
Library usage has not yet returned to prepandemic levels. Also, the library cannot be easily reached on foot, by bike or by bus. Parents need to drive their children to the branch and this branch, which limits usage by young people
The branch’s business services, including faxing, printing, and copying are well used. Youth librarians collaborate closely with local schools to provide materials and conduct school visits. The library has seen an increase in passport applications and has several popular adult programs, including book clubs, nature-related activities, and crafts.
FIG 26 Analysis of library card usage data, identifying major users of the Sandy Valley branch and opportunities for growth.
4. Community Input
To better understand community needs, the project team met with library staff at the Sandy Valley branch, conducted an online and paper survey, and interviewed with school superintendents and county officials.
Insights from Sandy Valley Library Staff
The project team met twice with staff at the Sandy Valley staff. Key insights from these conversations include:
• Sandy Valley is a rural library that is part of a metropolitan system.
• Many Sandy Valley patrons are dealing with social and economic issues.
• Most patrons have lived in the area all their lives. People here are self-sufficient. The library is one stop on their day. They are used to traveling to get what they need.
• The Sandy Valley branch does not have a lot of regular users, but those who do use the branch check out a lot of books and materials. (Low visits, high circulation)
Sandy Valley staff like the existing facility, noting these positive features:
• Ample storage for supplies
• Good work area
• Collection is a good size
• Outdoor space is not ideal, but it’s fenced
• Big meeting room
• Separate areas for children and adults
• Big front desk
Some challenges with the existing building:
• Need a bigger teen space; more enclosed, where they can play games. Coffee would bring them in.
• Wasted space and inflexible layout.
• Lack of visibility in the community.
• Safety concerns. The branch is isolated and there is not a local police department.
Sandy Valley staff generated a list of features they would like the branch to have, including:
• Meeting space for local organizations
• Display area for local historical societies, artwork, and photographs
• More options for programming
• Dedicated bus stop for SARTA
• Large meeting area that can be subdivided into smaller rooms
• Study rooms
• Play area for early literacy
• Teen space with contemporary furniture and study rooms
• Recording studio
• Tech area
• Room for another copier
• Space for self check-out
• Coffee station with stage for open mic might
• Garden area
• Bird watching areas
• Place for free library
• Place for art library
• Maker space with storage for materials and projects
• Outdoor library (fishing poles, walking sticks, etc.)
• Area for permanent book sale
Community Survey Results
The library prepared a survey that completed by 140 participants from southern Stark County. An additional 30 participants partially completing the survey for a total of 170 respondents. Main Library and Sandy Valley Branch were the most used libraries among the survey participants. 33% of survey respondents visit the Main Library most often and 33% visit the Sandy Valley branch
most often. 64% of patrons lived within 10 minutes of the library they use. 91% live within 15 minutes. Half of survey respondents said they would visit the library more often if it was closer to their home. The other half would not.
Although most survey participants did not use library programs in the past year, many expressed an interest in seeing more programs offered. Library operating hours and the size of the book collection did not appear to significantly impact library usage.
The most common reasons people like Stark libraries include:
• Convenient location
• Friendly and helpful staff
• A wide selection of books, movies, music, and other materials
• A variety of programs for all ages
• Welcoming and comfortable atmosphere
Other positive attributes include:
• Accessibility for people with disabilities
• Clean and well-maintained
• Computers, printers, and Wi-Fi
• Safe and secure
Community comments specific to the Sandy Valley branch include:
• Small and quaint.
• Quiet, clean.
• Friendly staff.
• Serves all of my needs.
• Smallness and helpful staff.
• It’s close by.
• Personal attention.
• Gals are helpful and pleasant. Great with the computers.
• It’s a blessing to have this library so close to Sandy Valley schools.
• Never busy. Computers always available.
• It has a nice children’s section.
A full survey report is located in the appendix.
Input from Local Leaders
The project team interviewed the following local leaders for their guidance in understanding the needs for residents in southern Stark County:
School Superintendents
• David Fischer, Superintendent, Sandy Valley Local School District
• Brett Yeagley, Superintendent, Canton Local Schools
Public Officials
• Bill Smith, Stark County Commissioner
• Chris Nichols, Canton Township Trustee
Potential Partners
• Jeff Franks, Executive Director, Bridge Point Community Services
The interviews underscore the positive relationship Stark Library has with the local school systems. Each of the school superintendents, understandably, would like the branch library located near their schools.
In Sandy Valley, there are no other community gathering spaces for people to use. While the meeting room in Sandy Library branch is not heavily used by community groups, residents appreciate that it is there and some participate in library programs at the branch.
The campus for Canton South Schools has a large concentration of students who would use a branch library if it was located nearby. The Sandy Valley branch and the Main Library are about equidistant from Canton South and students are more likely to use the Main Library since it has more resources than Sandy Valley. However, students would need their parents to drive them to either location and, if a ride is not available, they don’t use either library.
Community needs include digital connectivity, gathering spaces, tutoring space, social programs, after-school and summer programs, support for early learners, e-sports, and food distribution.
5. Building and Site Alternatives
This section explores preliminary options for reinvesting in the current Sandy Valley branch, relocating the branch to a new facility, and expanding services beyond the branch building to serve residents of Southern Stark County.
Existing Sandy Valley Branch
If the existing Sandy Valley branch remains in use, it would benefit from more prominent signage, and possibly façade murals and landscaping to enhance its curb appeal.
The meeting room at the Sandy Valley branch is one of the few community gathering spaces in this part of the county. Adding shelving and storage space, art, and more comfortable seating would enhance the appeal and use of this valuable space.
Potential Relocation Sites
The existing Sandy Valley branch is convenient for people in the immediate area, but out of the way for many other people in southern Stark County. The branch could be moved to a more central location, still in the southern part of the county. Some options include the Visitor’s Center in Fry Family Park, a re-purposed commercial space in Waynesburg Village, and the Southgate Commons shopping center on Cleveland Avenue/ Route 800.
Fry Family Park Visitor Center Fry Park will eventually serve as a trailhead for the Sandy Valley Trail, a major southeast trail system currently under development. The Sandy Valley Trail will connect East Sparta, Magnolia, Waynesburg, Malvern and Minerva, with Fry Park serving as the major trailhead on the west end. A library branch at Fry Park would serve as a major juncture and gathering place in this part of the county. However, the Visitor Center has limited hours (10 a.m. to 4 p.m. Thursday through Saturday) which would not allow for a fully functioning mini-library branch in this location. But perhaps the library could offer book lockers and a community reading/meeting room within the Visitor Center.
Waynesburg Village Waynesburg Village has commercial space available that could accommodate a new library branch. This would be very convenient for Waynesburg residents, but much less so for residents of southern Stark County who do not live in Waynesburg.
FIG 32 Waynesburg residents primarily use the Sandy Valley Branch, Mobile Services, and Virtual Services. A branch library in Waynesburg would be convenient for community residents, but it is a somewhat out-of-theway location for others in southern Stark County.
Southgate Commons Shopping Center The shopping center is in the middle of a bustling community, within walking distance of the Canton Local Schools campus and nearby residential neighborhoods. An available storefront between a popular restaurant and an office of the Ohio Board of Motor Vehicles gets a lot of foot traffic. With the addition of signage, landscaping, outdoor seating and an enhanced crosswalk, a library branch in this location could be highly visible and welcoming. People could include a stop at the library when they are completing their other errands.
The storefront space is 40 feet wide and 120 feet deep, for a total area of approximately 4,800 square feet. The space can accommodate various library programs, serving a diverse range of patrons. There are many ways the existing space could be reorganized as a library. Two conceptual layouts for the space are described on the following pages.
Both design concepts gradually transition from public to semi-public use from the main entrance toward the rear of the space. At the back, the existing kitchen could be transformed into a versatile community space that supports foodrelated programs and events. Additionally, a permanent book sale area will be incorporated into the front end of the library, according to the preferences of the current Sandy Valley branch patrons. Adjacent to the entrance and glass window, a social area with a coffee station would attract people to the library. A 24-hour library locker could also be available at the door, within a separate extended-hour room, which would be compatible with the commercial nature of the shopping center.
FIG 35 Layout 1 - The glass storefront provides public views into the library. Near the entrance, visitors would be welcomed into a relatively large open area with a coffee station, tables, self-pickup shelves, and a circulation desk. Beyond that are unobstructed views into a children’s play area. A work area, program space, and a kitchen are located toward the back of the space. Most bookshelves are concentrated in the central part of the space.
FIG 37 Layout 2 - This option features a more dynamic circulation pattern, with a convertible garage-door window could be opened when weather permits to create an indoor/outdoor space under the storefront canopy. The circulation desk is the focal point of the front space. Bookshelves are used as separators between the front space, the children’s area other uses toward the back of the space, which include the study rooms, meeting space, and an area for teens. This layout helps to define different functions within the library.
Site features at Southgate Commons include a large parking lot with accessible spaces near the library entrance. A highly visible crosswalk would help to slow down traffic, ensuring safe access to the library entrance from the shopping center parking lot.
Seating along the covered walkway in front of the library would provide a pleasant setting for patrons to socialize outdoors. The addition of large and library signage would make it easy to find the library within the shopping center and reinforce the library’s brand.
prominent
and an outdoor area for socializing in this potential location for a new library branch.
On-going Services in Sandy Valley
Library services that Sandy Valley patrons use most often are borrowing books and materials, accessing Wi-Fi, and using document services like printing and copying. Stark Library will continue to provide these services to the community through a new concept called “Library Express” which will be located within five minutes of the current Sandy Valley branch. Library Express will include secure lockers where patrons can pick up items on hold at their convenience, 27/4 Wi-Fi access, and a book drop for library materials. Mobile Hotspots could continue to be provided for at-home internet access.
Stark Library is also committed to continuing its outreach services to Sandy Valley Schools.
Mobile Services
Mobile services, including an increased number of community bookmobile stops could help serve patrons who live near the current Sandy Valley branch, including:
• Weekly stop at the Sandy Valley branch, offering on-board business services such as notary, photocopying, and faxing to customers. Additionally, we suggest providing a 24-hour mini library at this location.
• Weekly stop at Fry Family Park Visitor Center, which is poised to become the primary trailhead for the Sandy Valley Trail, a major southeast trail system currently under development. To support this development, create a community reading/ meeting room at Fry Park and schedule story times to coincide with bookmobile visits.
• Weekly stops during the school year at Sandy Valley Local Schools, providing a full bookmobile with K-6 materials. These stops can be scheduled during open house nights, lunch programs, or other events.
• Regular bookmobile stops at local daycare centers, providing mobile library services directly to young children, their families, and caregivers.
• Weekly stop at Sandy Valley Estates. Despite being outside the county, this mobile home community is in the Sandy Valley School District and represents one of the densest concentrations of people in this part of the county.
BRANCH LIBRARIES
All branch libraries have been or will be updated as park of the Re|imagine Stark Library process. This section includes ideas and recommendations for on-going improvements based on input from library patrons and staff.
1. Plain Community Branch
The Plain library branch is located inside a high school building. It is currently being transformed as part of the system-wide Re|Imagine process. The library has public uses on the first floor. The second floor is used by the high school students. The Plain library branch offers popular programs in dance and art. Saturday mornings tend to be the busiest time at the branch.
Th Re|Imagine process is focused on increasing library usage and expanding the presence and impact of the library in the community. As part of Re|Imagine process, the library adjusted the building lease, reducing square footage.
Issue to address:
• The library is set back far from the road. People driving by cannot see it from the road.
• The far end of the parking lot is approximately 80 yards from the entrance and the accessible parking spots are a relatively long distance away from the entrance.
• Despite being attached to a high school, not many library users arrive on foot or by bicycle.
Updated features in the library include:
• Expanded access to A/V technology, power outlets, and powered furniture for device charging.
• Interactive tables and furniture for children.
• Self-check stations.
• Interactive, touchscreen catalogs
• Updated meeting room
• Enclosed study rooms for privacy and collaboration
• New furniture with increased durability, accessibility, and flexibility
• Energy-efficient lighting
• Improved ADA compliance
• New security cameras
• Sound quality and noise reduction improvements.
48 - Plain Community library users primarily live in the neighborhoods surrounding the branch.
FIG 49 - Analysis of library card usage data, identifying major users of the Plain Community branch and opportunities for growth.
FIG 50-51 - The glass enclosure at the front of the library is currently used for CDs, DVDs and other media. This bright, high-visibility space might be better used as a community gathering space and informal meeting area, serving high school students in the after-school hours and other groups, including seniors and families with young children at other times of the day. At night, the space serves as a glowing reminder that the library is open and welcoming to the public.
Seating and additional landscaping would help to draw attention to the library entrance and provide a comfortable place for students to wait to be picked up afters school.
To address concerns that parking is too far away from the library entrance, the parking lot could be re-striped to create additional accessible parking spaces and a more prominent drop-off area. Courtyard landscaping will make the library entrance feel more welcoming.
additional accessible parking spots near the front entrance.
2. DeHoff Memorial Branch
The DeHoff Memorial Branch is a quintessential neighborhood library, attracting nearby residents, who can walk to the historic library building.
The Re|imagine process for the DeHoff Memorial branch library was completed in 2022. Investments in the remodeled branch include lower shelving, self-checkout stations, touchscreen catalogs, an enclosed study room, and collaborative spaces a. It also has updated restrooms, new flooring, freshly-painted walls, and furniture with electrical outlets for charging devices.
The DeHoff branch is small and friendly, primarily serving nearby neighborhoods where many patrons walk to the library. The branch has the lowest number of patrons in the Stark system. Especially on Fridays and weekends, there are very few users, so branch hours might be modified to better align with the patterns of use.
Parking is very limited at this branch, which might contribute to low usage. To attract people from outside of the immediate neighborhood, it might be useful to work with the city to get dedicated street parking in front of the library building.
There are gaps in the some of the sidewalks and overgrown vegetation in some areas, making it difficult for people with disabilities to walk to the library. These sidewalks are the responsibility of neighboring property owners, but perhaps the library could work with neighbors to improve the condition and continuity of sidewalks, or consult with the city on code enforcement.
FIG 56 - The parking lot at the DeHoff Memorial Branch could be re-striped to create additional accessible spots. Creating dedicated street parking along the front of the library would also help to increase access.
FIG 57 - Sidewalk conditions around the library make it difficult for people with disabilities and parents with strollers to walk to the branch
58 - Library card data shows that most DeHoff branch users live near the library.
59 - Analysis of library card usage data, identifying major users of the DeHoff branch and opportunities for growth.
Increased visibility could also help to draw new users to the branch, since people from outside the neighborhood, and even some nearby residents, appear to be unaware of the library branch. Enhanced lighting and increased signage, designed to respect the historic character of the building and fit within the residential character of the neighborhood, could increase the visual presence of the library
Business services are well-used at the DeHoff branch. Hartford Middle School and Lighthouse Ministries (which offers after school and summer programs for children in grades 1-5) are located nearby and offer opportunities for joint programming with the library.
3. East Canton Branch
The East Canton Branch is part of a community center complex, creating a hub of activity in this part of the county.
As part of the Re|Imagine project, the East Canton branch library was renovated in 2021. Updates for the facility include new technology, cozy seating, and bright, friendly murals. The library is located within a community center building. The combined facility is a community hub, drawing students from the nearby East Canton schools and from adults from the broader area. There are many new families are moving to this community, who represent an opportunity to expand library usage. The senior population in the community is also growing. Library use by young children and teens declined during the pandemic but has begin to rebound.
Expanding digital literacy is a priority in East Canton so in-branch computer access and Wi-Fi hotspots for lending are important here. Business services are well used by adult patrons.
Most people drive to the library. There is very little pedestrian activity. Enhancements to outdoor spaces could help to draw more attention to this branch. Seating, lighting, and Wi-Fi in the butterfly garden would encourage people to spend more time in this space. Simple canopies could be used to created shaded areas for outdoor reading, which could allow for library usage even when the branch is closed. Part of the large parking lot could be used for tables with umbrellas in good weather. And the slope along the edge of the library site could incorporate a slide or other fun features for youth.
FIG 64 - Library card data shows that the East Canton branch is a hub of activity for community residents.
FIG 65 - Analysis of library card usage data, identifying major users of the East Canton branch and opportunities for growth.
4. Jackson Community Branch
The Jackson Community Branch is a beautiful new building located within a park offering nearby students, other library users, and park visitors a serene and welcoming experience.
The Jackson Community library branch is a new building constructed in the North Park complex in 2020. Jackson High School is across the street from the library. There is a pedestrian tunnel under the busy Fulton Drive NW that allows students to get to the branch safely. Although the pedestrian tunnel makes a safe connection between the library and the high school, it might be beneficial to add traffic lights and a prominent crosswalk for people who choose to cross the street at grade level.
The Jackson branch offers the convenience of 24-7 lockers. It connects to an amphitheater and a park with walking trails, a lake with a deck, and a playground. Because of its setting, the library is a destination for people using the library, attending events, and enjoying nature.
When the branch first opened, some patrons were concerned that there are fewer books than what was available before. The Jackson branch has many books and resources from throughout the whole system are available to be delivered to the branch and picked up any time for the lockers. But there was a period of adjustment for longtime patrons to get used to the new facility.
Enhancements to the library’s patio and to the steps that connect the library and the pavilion could add to the overall library experience.
FIG 69 - Library card data shows a large number of Jackson Community users, from the immediate area and throughout the northwest area of the county.
FIG 70 - Analysis of library card usage data, identifying major users of the Jackson Community branch and opportunities for growth.
5. Lake Community Branch
The Lake Community Branch has been transformed into an inviting space that inspires and empowers patrons to pursue creativity and lifelong learning.
As part of the Re|Imagine project, the Lake Community branch library was renovated in 2022. The library was upgraded with enhanced technology, electrical outlets and powered furniture for device charging, children’s, interactive tables and furniture, self-check stations, and interactive, touchscreen catalogs in public areas. The library now has two enclosed study rooms with wall monitors, an updated meeting room, new carpeting, paint, and flooring, and inspiring wall quotes submitted by patrons and staff.
The community has a growing senior population. Some seniors want to use the new technology but some need training and support. Some seniors also have transportation and mobility issues.
The branch is located in a former school building, now shared with the Lake Community YMCA, a healthcare provider, and a computer services center. The complex has a large parking lot and is easily accessed by car. Access for pedestrians and bicyclist is limited. However, some nearby neighbors travel to the library on foot and by bike. Better sidewalks and crosswalks, along with basic bike infrastructure like bike racks, could increase library usage by people who don’t have cars, or prefer to walk or bike.
FIG 72 - The Lake Community Branch primarily serves residents of Hartville, Uniontown, and other communities in the northern part of Stark County.
FIG 73 - Analysis of library card usage data, identifying major users of the Lake Community branch and opportunities for growth.
6. Madge Youtz Branch
The Madge Youtz Branch is a true community anchor and a second home for people of all ages who live in the neighborhood and visit the library for materials, programs, and socializing.
The Madge Youtz branch library was renovated through the Re|imagine process in 2022. The remodeled branch includes improved technologies, self check-out and laptop lending, and sustainability and accessibility improvements.
Madge Youtz is near an elementary school and a middle school. Although the branch is popular in the community, the library hopes to increase the number of children and teens using this branch and to find ways to connect with parents who pick up their children at the branch but do not currently visit the library for their own use.
Improved pedestrian and bike connections will make it easier to walk and bike to the branch, possibly by opening up and enhancing an existing shortcut between the community and the library. Library staff suggested that a reading and pollinator garden would be a welcome amenity at the branch, with landscaping and seating areas that could be used for programs.
FIG 76 - Library card data confirms a loyal group of Madge Youtz branch users who live in the surrounding neighborhood
FIG 77 - Analysis of library card usage data, identifying major users of the Madge Youtz branch and opportunities for growth.
7. North Branch
The North Branch library is flooded with natural light and attracts a diverse range of patrons. The branch is especially popular with seniors.
The North Branch was remodeled through the Re|imagine process in 2021. Shelving, walls, and furniture in the library was rearranged to give the feeling of more space. Improvements include two additional small study rooms, more power outlets in tables, and charging stations by chairs to charge devices. The shelves are more spread out and 2 feet shorter to provide visitors a better line of sight while also maximizing the natural light coming through the large windows.
The branch attracts a diverse range of users, including many seniors who attend public programs and reading events. It is difficult to access the program area from the main entrance, since the entrances to these two spaces are at different levels and on different sides of the building. This is especially challenging for people pushing strollers, or who have mobility limitations. An elevator could be added to connect these two spaces, but this would require major construction and there is ideal location for the elevator to be located.
The branch has not attracting many new patrons. It is next to a park and near a college, but it has few teen and college-age patrons. Investing in more technology and game rooms could help to attract new users.
This branch attracts people looking for a place to work remotely. Expanding the meeting spaces could help to increase and retain this population.
FIG 80 - Library card data shows that the North Branch attracts patrons from throughout central Stark County, including a fair number of cross-branch users.
FIG 81 - Analysis of library card usage data, identifying major users of the North Branch branch and opportunities for growth.
8. Perry Sippo Branch
The Perry Sippo branch is a destination - a library in a park, offering reading with a view of the beautiful Sippo Lake and a well-loved aquarium.
The Perry Sippo Library branch was remodeled through the Re|imagine process in 2022. New features include upgraded technology and furniture, a cheerful mural, and a new aquarium holding over 360 gallons of water. Families are drawn here by “Trail Tales,” an outdoor story walk for families with stories that change every month. Many senior use this branch.
The Perry Sippo Branch is unique in the Stark system in that it is located in a park, with a beautiful view of the lake. It is a destination for people from throughout the county. The aquarium was a feature at the branch before it was reimagined and continues to be beloved by patrons.
The branch is not visible from the surrounding neighborhood, but this could be addressed through wayfinding signage. The branch has a back patio and an amphitheater. It connects to trails that are used year-round. Enhanced landscaping around the back patio and trail connection could bring the experience of the park even closer to the library.
FIG 83 - The Perry Sippo branch is a destination, attracting users from nearby neighborhoods and throughout the county.
FIG 84 - Analysis of library card usage data, identifying major users of the Perry Sippo branch and opportunities for growth.
APPENDIX A - South-Central Stark
County Survey
Stark Library conducted a patron survey to better understand the needs and preferences of community members in South-Central area of Stark County, and to identify ways for the library system to be more visible and serve more people in this part of the county.
APPENDIX B -Post-Occupancy
Evaluation
Libraries, and the needs of the communities they serve, are constantly evolving. As Stark County residents enjoy their Re|imagined library system, conducting post-occupancy evaluations can help maintain the momentum and demonstrate Stark Library’s commitment to continuous improvements. A sample post-occupancy evaluation form on the following pages, created by the International Federation of Library Associations and Institutions, can be streamlined and adapted to assess the impacts of recent Stark Library investments and to help plan for the future.