Kiosks

The Kiosk

Many court users who physically come to court may lack the resources, computer, or knowledge to conduct court business online successfully. Not all kiosks will be the same, and courts should consider the different uses and business processes that will dictate the equipment present.

Communication with the public improving operational efficiency and reducing administrative costs.

4 Benefits of Kiosk Use

Kiosks in community centers and public libraries for the public to transact business without taking a trip to the courthouse. Assist people in specialized programs or on probation in visitations and participation requirements.

Kiosks for courtroom check-in by parties can update dockets in realtime.

To achieve these, courts and remote self-help centers should have computer kiosks that offer users the ability to:

File pleadings Review online court records Access self-help materials and legal information websites/review relevant online resources Connect with online or phone-based language interpreter resources Complete and print (if necessary) plain language court forms Participate in remote court hearings