UNSSC 2013 Course Catalogue

UNSSC COURSE C ATA L O G U E 2013

2013

UNSSC COURSE CATALOGUE 2013 Please check our website regularly for updates on our courses: www.unssc.org

OUR OFFERS AT A GLANCE

2

OPEN-ENROLMENT COURSES FOR UNITED NATIONS STAFF DEVELOPMENT & HUMAN RIGHTS pg. 6

Human Rights-Based Approach (HRBA) to Development Programming

Addis Ababa, 18-22 February 2013

pg. 7

New York, 18-22 March 2013

pg. 7

Environmental Sustainability, Climate Change and Disaster Risk Reduction

Nairobi, 6-10 May 2013

pg. 8

Bangkok, 16-20 September 2013

pg. 8

Building Partnerships for Development Effectiveness

Context Analysis for Development Programming

Minorities in Development

New York, 21-25 October 2013 GENDER & CROSS CULTURAL TRAINING

pg. 9

Strategic Learning Exchange on Faith & Development

Turin, 24-26 September 2013 PEACE & SECURITY

pg. 10

Applied Conflict Analysis for Prevention and Peacebuilding

Turin, 12-15 February 2013 Turin, 8-11 October 2013

pg. 11

Decentralized Governance & Conflict Prevention and Peacebuilding

Turin, 5-8 March 2013 Turin, 14-17 October 2013

pg. 11

Conflict Analysis for Prevention and Peacebuilding ONLINE, semi-tutored course

Online course March/April 2013 Online course November/December 2013

pg. 12

Advanced Training Skills and Simulations Development

Turin, 8-12 April 2013

pg. 12

A Political Approach to Preventing and Responding to Electoral Violence

Regional (TBA), 16-19 April 2013 Regional (TBA), 5-8 November 2013

pg. 13

Exploring the nexus of conflict transformation and human rights in the UN context

Turin, 5-7 June 2013

pg. 13

Equitable management of valuable minerals: a recipe for peace?

Turin, 11-14 June 2013 UN COHERENCE

pg. 14

Operations Management Skills

Bangkok, 11 February- 15 February 2013

pg. 15

UN STEP: Skills and Tools for Effective Programming

Turin, 25-28 March 2013 Turin, 26-29 November 2013

pg. 15

Integrated Programme-Operations Planning and Management

Turin, 22-26 April 2013 Bangkok, 10-14 June 2013

pg. 16

Measurements for Effective Results-Based Management (RBM) ONLINE course

Online course, 1 May-15 June 2013 Online course, 30 September-15 November 2013

pg. 16

Turin, 9-13 September 2013

Leadership Skills for Operations Managers

UN LEADERSHIP

pg. 19

UNCT Leadership and Coordination Skills Course

Turin, Turin, Turin, Turin,

pg. 20

UN Emerging Leaders Experience

Turin, 6-10 May 2013

pg. 18

UN Leadership Conference

Turin, 9-11 July 2013

pg. 17

UN Leadership Exchange

Turin, 24-26 July 2013

pg. 19

Turin, 9-13 September 2013

pg. 18

UN Leaders Programme

Europe, Second Quarter 2013 Arab States, Fourth Quarter 2013 Africa, Fourth Quarter 2013

pg. 20

Turin, TBA

Leadership Skills for Operations Managers

Young Professionals Development Programme

12-20 March 2013 21-29 May 2013 10-18 September 2013 29 October-6 November 2013

LEARNING LAB pg. 21

Skills for the Administrative Assistant ONLINE course

Online course, 21 January-23 February 2013 Online course, 6 May-7 June 2013 Online course, 4 November-5 December 2013

pg. 22

Leadership Skills for Supervisors: Communicating, Coaching and Managing Conflict ONLINE course

Online course, 4 February-12 March 2013

pg. 22

Performance Management and PAS review ONLINE course

Online course, 8 April-3 May 2013

pg. 23

Online course, 15 April-17 May 2013

pg. 23

Decision Making & Negotiation

Turin, 6-10 May 2013

pg. 24

Evaluation and Impact Assessment (EIA) of Learning ONLINE course

Online course, 6 May-7 June 2013

pg. 24

Instructional Design Skills ONLINE course

Online course, 10 June-19 July 2013

pg. 25

Online course, 10 June-19 July 2013

pg. 25

The Art of Communications

Turin, 1-5 July 2013

pg. 26

Train the Trainer ONLINE course

Online course, 16 September-18 October 2013

pg. 26

Online course, 30 September-25 October 2013

pg. 27

Social Media for UN Programme and Coordination Specialists ONLINE course

Meeting Facilitation Skills ONLINE course

Knowledge Management ONLINE course

Effective Writing Skills ONLINE course

Online course, 4 November-5 December 2013

SPECIAL EVENTS pg. 30

UN Summer Academy

New York, 10-16 June 2013

pg. 30

The Learning Managers Forum

Turin, 18-20 June 2013

pg. 31

Annual Dialogue Series for Deputy Special Representatives of the Secretary-General

Turin, December 2013

pg. 32

ON-DEMAND PROGRAMMES AND SERVICES FOR UN PARTNERS

3

OPEN-ENROLMENT COURSES FOR UN STAFF

UNSSC COURSE CATALOGUE 2013 Please check our website regularly for updates on our courses: www.unssc.org

DEVELOPMENT & HUMAN RIGHTS

6

Development and human rights are interrelated, inter-dependent and indivisible. Human rights norms provide a framework for equality and non-discrimination that, when objectively applied, ensures that the benefits of development reach even the most disadvantaged people. The Staff College is committed to supporting UN Staff and programming counterparts in building individual, institutional and societal capacity for development and human rights. Knowledge management tools and course offerings (customised at request) are developed to assist the system in its important mission.

Want to learn more? Scan this QR Code with your smartphone!

Human Rights-Based Approach (HRBA) to Development Programming The Human Rights-based Approach to Development Programming Workshop is designed for UN programme staff who seek to advance their skills to effectively apply HRBA and rights-based RBM tools and principles to their daily work, especially for the UN Common Country Programming Process.

The course is inter-active in nature and will use real-time examples and exercises to offer opportunities for participants to learn and internalise these two critical and complementary programming principles.

One of the characteristics of this course is that it focuses on the linkages between HRBA and RBM. As we emphasise the linkages and complementarities between the two, participants will be able to learn more holistic and effective programming tools.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

5 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Addis Ababa, 18-22 February 2013

CONTACT DETAILS

development-humanrights@unssc.org

Context Analysis for Development Programming This new course focuses on programme staff interested in strengthening their political economy capacity for programming and policy development. Such skills capacity will support more effective and politically feasible development strategies, ensure more realistic expectations of what can be achieved, and help mitigate risks.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

5 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

New York, 18-22 March 2013

CONTACT DETAILS

development-humanrights@unssc.org

Environmental Sustainability, Climate Change and Disaster Risk Reduction This new course is designed for UN programme staff and national counterparts who seek to advance their skills to effectively mainstream environmental sustainability, climate change and disaster risk reduction into UN and national programming/planning processes.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

5 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Nairobi, 6-10 May 2013

CONTACT DETAILS

development-humanrights@unssc.org

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UNSSC COURSE CATALOGUE 2013 Please check our website regularly for updates on our courses: www.unssc.org

8

Minorities in Development There are minorities in almost all countries where the UN works. This new course is designed to enhance the capacity of UN staff to more systematically integrate minority rights, concerns and aspirations into UN and national programming/planning processes.

TARGET AUDIENCE

Programming staff

DURATION

5 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Bangkok, 16-20 September 2013

CONTACT DETAILS

development-humanrights@unssc.org

Building Partnerships for Development Effectiveness Within the context of a rapidly evolving development (cooperation) environment, it is critical for the UN to be fully equipped to respond to new challenges and opportunities. The UN is increasingly interacting with new, emerging and ‘non-traditional’ development cooperation partners. The course reflects on the specific particularities of working with such development partners, building on existing UN and other multilateral and bi-lateral partnership frameworks, guidelines and experiences. It reflects on the outcome of the 4th High Level Forum on Aid Effectiveness (Busan, 2011), and is anchored on the UN Secretary-General’s Five Year Action Agenda (2012-2017).

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

5 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

New York, 21-25 October 2013

CONTACT DETAILS

development-humanrights@unssc.org

GENDER & CROSS CULTURAL TRAINING

Gender equality is not only a basic human right, but its achievement has enormous socioeconomic and cultural ramifications. Understanding the impact of culture on how people think, communicate and behave is a critical element in capacity building initiatives.

By collaborating with key UN entities mandated to build capacity on gender and cross cultural issues globally, the Staff College supports the work of the United Nations system in ensuring that the cross cultural perspective and the system’s attention to the goal of gender equality are central to all activities-policy development, research, advocacy/dialogue, planning, implementation and monitoring of programmes from a learning and training angle.

Want to learn more? Scan this QR Code with your smartphone!

Strategic Learning Exchange on Faith & Development This course aims at providing a space for interaction between UN staff, NGOs and religious leaders who will share their experiences in implementing development interventions in partnership with faith-based organizations. Participants will have an opportunity to discuss the lessons learned and good practices on the collaboration between the UN and Faith-based organizations in a wide range of cultural and religious contexts. The course is emphasizes the link to the Human Rights Based Approach to Programming and is housed within the Delivering as One framework. The main outcome is to enhance the ‘how to’ of dealing with, outreach to and partnerships with faith-based communities.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters, field and UN partners

DURATION

3 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, 24-26 September 2013

CONTACT DETAILS

info@unssc.org

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UNSSC COURSE CATALOGUE 2013 Please check our website regularly for updates on our courses: www.unssc.org

PEACE & SECURITY

10

The aim of “making the United Nations of the 21st century increasingly the focus of preventive measures� requires the UN system and its partners to strengthen their capacity to address the challenges to collective security on one hand, and the threats to the safety and security of its staff on the other hand. In order to achieve this two-fold objective, the Staff College, in cooperation with other UN and non-UN partners, designs and implements learning and training activities in thematic areas related to peace and security.

Because the contexts in which peace operations operate are volatile and fragile, there is a continuous desire for flexible, customized and country-specific training and learning products which speak to the ever changing realities on the ground.

As part of our services, we are able to design peace and security related thematic learning opportunities, reaching beyond peace operations, to staff in field locations by adapting our courses to local complexities and transforming them into country-specific products.

Please read more on page 34.

Want to learn more? Scan this QR Code with your smartphone!

Applied Conflict Analysis for Prevention and Peacebuilding This course provides practical skills to use conflict analysis in contexts of deteriorating human security, armed conflict, political crisis and other threats to peace. Participants gain a solid framework to work in volatile political situations where a conflict prevention lens is required, as well as post-conflict settings where the consolidation of peace is the priority.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

4 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, 12-15 February 2013 Turin, 8-11 October 2013

CONTACT DETAILS

peacesecurity@unssc.org

Decentralized Governance & Conflict Prevention and Peacebuilding This course provides theoretical and practical insights on the concept of decentralized governance and its relationship with conflict. ensure that participants gain Participants will gain sound grounding in the theoretical concepts and supply them with the precise analytic tools and skills to enable them to better understand when and how Decentralized Governance can contribute to Conflict Prevention and Peacebuilding efforts in volatile and post-conflict contexts.

TARGET AUDIENCE

Professional-level personnel at UN headquarters and field

DURATION

4 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, 5-8 March 2013 Turin, 14-17 October 2013

CONTACT DETAILS

peacesecurity@unssc.org

Conflict Analysis for Prevention and Peacebuilding ONLINE, semi-tutored course This individual self-paced course, delivered in English, aims at building practical conflict analysis skills for professionals working in contexts of deteriorating human security, armed conflict, political crisis and other threats to peace. It provides basic technical and analytical skills and is a learning activity that complements but does not replace the face-to-face course held in Turin (“Applied Conflict Analysis for Prevention and Peacebuilding course�).

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

Self-paced

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Online course March/April 2013 Online course November/December 2013

CONTACT DETAILS

peacesecurity@unssc.org

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UNSSC COURSE CATALOGUE 2013 Please check our website regularly for updates on our courses: www.unssc.org

12

Advanced Training Skills and Simulations Development During this course, participants will be exposed to theoretical lessons, coaching sessions, demonstrations, group-work and presentation tasks enabling them to successfully design, develop and deliver effective security training programs. In order to allow participants to monitor the improvement of their training skills and capacities, their performances will be assessed during the course through pre-established criteria, which will contribute to the final evaluation of the competencies and abilities acquired during the course.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

5 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, 8-12 April 2013

CONTACT DETAILS

peacesecurity@unssc.org

A Political Approach to Preventing and Responding to Electoral Violence This course provides practical knowledge about elections in transitional, post-conflict and fragile societies; skills in election-related conflict risk analysis and conflict mitigation tools for prevention and response to election-related violence and other election-related political crises.

TARGET AUDIENCE

Staff involved in political affairs and working on peace and security issues

DURATION

4 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Regional (TBA), 16-19 April 2013 Regional (TBA), 5-8 November 2013

CONTACT DETAILS

peacesecurity@unssc.org

Exploring the nexus of conflict transformation and human rights in the UN context Human rights, conflict, peace and development are closely linked. This course aims at exploring how conflict transformation and human rights approaches complement one another. Practical examples and case studies will be used to demonstrate how to address the issues and challenges to planning and programming and how the inter-connectedness can enhance development practice.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

4 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, 5-7 June 2013

CONTACT DETAILS

peacesecurity@unssc.org

Equitable management of valuable minerals: a recipe for peace?

This course investigates the key role played by minerals and natural resources’ management in armed conflicts. Valuable minerals often become a source of violence when their control, exploitation, trade, taxation, or protection contributes to, or benefits from, armed conflicts. Participants will gain a better understanding of the challenges connected to this important area of analysis.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

4 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, 11-14 June 2013

CONTACT DETAILS

peacesecurity@unssc.org

13

UNSSC COURSE CATALOGUE 2013 Please check our website regularly for updates on our courses: www.unssc.org

UN COHERENCE

14

The Staff College supports the implementation of UN Reform at the country level, including through joint programming and strategic planning in support of national priorities (e.g. UN Development Assistance Frameworks; Harmonized Business Operations). Our learning and facilitation services are aimed at moving towards a more coherent and effective UN, tapping into the recent experiences from the Delivering as One pilot initiative and others which have implemented the UN Coherence approach.

Want to learn more? Scan this QR Code with your smartphone!

Operations Management Skills This knowledge and skills training builds on the on-going efforts to bring innovations at the country level using a more holistic approach to improving coherence and coordination across business operations and programmes, ensuring consistent levels of commitment across agencies, identifying opportunities and manifesting it to enhance productivity, streamlining business practices, and strengthening its management and coordination to deliver better programmatic results and achieve greater operational efficiency and effectiveness at the country level.

TARGET AUDIENCE

Chair/members of the Operations Management Team (OMT); Operations Managers; Common Services Specialists and Advisors; UN House/Common Premises Managers; UN Coordination Specialists

DURATION

5 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Bangkok, 11 February- 15 February 2013

CONTACT DETAILS

coherence@unssc.org

UN STEP: Skills and Tools for Effective Programming This course offers a mix of knowledge and skills for advancing UN coherence and strengthening the quality of programming at the country level. Participants will become fully knowledgeable about UN programming tools and their practical application, innovative ways and approaches to support the planning and implementation of UN development strategies and frameworks, as well as improve the essential skills that are required to support the work of UN Country Teams effectively.

TARGET AUDIENCE

UN Strategic Planners; Chairs/members of UNDAF groups/task teams; UN Coordination Officers/Advisors

DURATION

4 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, 25-28 March 2013 Turin, 26-29 November 2013

CONTACT DETAILS

coherence@unssc.org

Integrated Programme-Operations Planning and Management This course brings senior Programme and Operations staff together to develop results-based strategies and log frames, monitoring & evaluation/reporting mechanisms in support of development and humanitarian needs of countries. It includes sessions on how to improve programmatic and operational synergy across agencies under difficult vertical and horizontal accountability and results reporting dimensions in programming and business operations. It also includes sessions on programme and business operations orientation and processes, and identifies linkages and opportunities for coherence, simplification and harmonization to improve overall efficiency and effectiveness at the country level.

TARGET AUDIENCE

Operations Management Team members; Operations Managers; UNDAF Task Force members; Programme Managers; Monitoring & Evaluation Specialists; UN Coordination Specialists

DURATION

5 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, 22-26 April 2013 Bangkok, 10-14 June 2013

CONTACT DETAILS

coherence@unssc.org

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UNSSC COURSE CATALOGUE 2013 Please check our website regularly for updates on our courses: www.unssc.org

16

Measurements for Effective Results-Based Management (RBM) ONLINE course This course will enhance UN staff competencies in designing, monitoring and evaluating projects and programmes. It provides in-depth, technical skills on one of the key elements of RBM strategies: performance measurement. Participants will enhance their ability to collect and analyse data, report results, and use data to manage performance.

TARGET AUDIENCE

UN Staff involved in project & programme management; RBM Officers; Monitoring and Evaluation Specialists

DURATION

6 weeks

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Online course, 1 May – 15 June 2013 Online course, 30 September – 15 November 2013

CONTACT DETAILS

coherence@unssc.org

Leadership Skills for Operations Managers Effective leadership is the foundation for reinforcing value, setting direction and delivering results in an organization. Jointly developed by the UN Coherence and UN Leadership Programmes at UNSSC, this course is aimed at enhancing the leadership capacity of Operations Managers to motivate, manage and build consensus in inter-agency teams, effectively communicate and negotiate with stakeholders, leverage resources, and cultivate stronger relationships to increase performance and impact.

TARGET AUDIENCE

Operations Management Team Chairs and Vice-Chairs; Operations Managers

DURATION

5 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, 9-13 September 2013

CONTACT DETAILS

coherence@unssc.org

UN LEADERSHIP

The College is increasingly recognized as a centre of learning excellence in leadership development in the UN system. Its leadership programmes are designed to strengthen leadership knowledge, skills and capabilities needed to face the current global and professional challenges. The College aims at building a ‘One UN’ leadership culture by refining the leadership potential and skills of UN staff, developing new capacities for action, and creating learning processes that promote synergistic knowledge sharing and discovery.

Want to learn more? Scan this QR Code with your smartphone!

UN Leadership Exchange This top level forum explores the strategic role of the UN today and tomorrow, facilitates a knowledge exchange among senior UN leaders, inspires innovative solutions to global and organizational challenges, and assists in aligning and refining one’s own leadership potential. The Exchange is designed around content inputs delivered by thought leaders, practitioners, innovative creative artist spots, and offers space for discussion, peer-sharing, and reflection. A unique feature is the presence and involvement of mentors, former senior UN officials, who are a source of advice and consultation throughout the Exchange.

TARGET AUDIENCE

Under-Secretaries-General; Assistant Secretaries-General; Assistant Directors-General; Special Representatives of the Secretary-General and Deputy Special Representatives of the Secretary-General

DURATION

3 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, 24-26 July 2013

CONTACT DETAILS

leadership@unssc.org

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UNSSC COURSE CATALOGUE 2013 Please check our website regularly for updates on our courses: www.unssc.org

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UN Leadership Conference This UN Leadership Conference will bring together the alumni of our senior leadership programmes and is an opportunity to deepen and enrich their personal leadership journeys. A world class cadre of leadership experts and practioners will stimulate discussions and challenge participants.

TARGET AUDIENCE

Alumni of UN Leaders Programme, UNCT Leadership and Coordination Skills Course and Leadership Skills for Operations Managers Course

DURATION

3 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, 9-11 July 2013

CONTACT DETAILS

leadership@unssc.org

UN Leaders Programme This interactive executive leadership programme promotes a “One UN” leadership culture. Strategic leadership is viewed and examined through the lens of a global or regional theme, offering opportunities for senior UN leaders to engage with diverse faculty and renowned speakers to explore the nexus between leadership, regional dynamics and geopolitical influences. The speakers range from senior UN officials, academia, and the private sector, to the arts and culture community.

The last edition of the UN Leaders Programme ‘Leadership and Global Power Shifts’ partnered with the Lee Kuan Yew School of Public Policy, National University of Singapore. UN leaders gathered in Singapore to examine the rise of Asia, and understand how different players and forces in the region are both shaping and responding to change. In 2013, the programme will be held in Europe, the Arab States and Africa. In 2014, it will move to Latin America and the Caribbean, North America and Asia.

TARGET AUDIENCE

Director level (D1 and above)

DURATION

5 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Europe, Second Quarter 2013 Arab States, Fourth Quarter 2013 Africa, Fourth Quarter 2013

CONTACT DETAILS

leadership@unssc.org

UNCT Leadership and Coordination Skills Course Since 2006, this successful nine-day leadership programme has been held four times a year, and is the longestrunning leadership course at the UNSSC. It assembles senior UN officials of UN Country Teams from around the world, and is a mandatory part of the UN Resident Coordinator Induction programme. It engages senior UN leaders on topics of enhancing leadership, negotiation, political acumen, media and communications skills that are indispensable for effective leadership and undertaking their demanding roles. The course blends knowledge and skills sessions to create a learning environment that promotes interactive exchange, applied skills development, experience sharing and reflection.

TARGET AUDIENCE

UNCT members at the P5 and above level

DURATION

9 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, 12-20 March 2013 Turin, 21-29 May 2013 Turin, 10-18 September 2013 Turin, 29 October-6 November 2013

CONTACT DETAILS

leadership@unssc.org

Leadership Skills for Operations Managers Effective leadership is the foundation for reinforcing value, setting direction and delivering results in an organization. Jointly developed by the UN Coherence and UN Leadership Programmes at UNSSC, this course is aimed at enhancing the leadership capacity of Operations Managers to motivate, manage and build consensus in inter-agency teams, effectively communicate and negotiate with stakeholders, leverage resources, and cultivate stronger relationships to increase performance and impact.

TARGET AUDIENCE

Operations Management Team Chairs and Vice-Chairs; Operations Managers

DURATION

5 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, 9-13 September 2013

CONTACT DETAILS

coherence@unssc.org

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UNSSC COURSE CATALOGUE 2013 Please check our website regularly for updates on our courses: www.unssc.org

20

UN Emerging Leaders Experience Investing in professional growth to help prepare for increasing levels of responsibility and expanding the prospect for greater impact is the hallmark of the UN Emerging Leaders Experience. Through a challenging and intensive five-day curriculum, participants will encounter opportunities to unravel their leadership potential, build strategic skills for negotiation, and explore effective approaches to leverage personal awareness and leadership impact. The Experience will be enhanced by an array of active learning methodologies such as simulation, peer-to-peer exchange, case study and reflection to create a rich and proactive learning environment.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field (P4 and above)

DURATION

5 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, TBA

CONTACT DETAILS

leadership@unssc.org

Young Professionals Development Programme This course will facilitate building skills, address practical challenges and cultivate a shared sense of purpose among early level UN professionals working for the United Nations. The curriculum offers a blended learning format that will focus on knowledge and skills to broaden understanding of the UN system, build key skills such as presentation, communication and writing in the UN context, collaborative negotiations, and diplomacy, and build a wider network of inter-agency peers.

TARGET AUDIENCE

Young professionals across the UN system, including JPOs, Associate Experts, international and national professional officers

DURATION

5 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, TBA

CONTACT DETAILS

leadership@unssc.org

LEARNING LAB

Learning is a life-long process, and fostering and supporting continued learning of UN personnel is a priority for UN leadership and management. Acquiring and updating knowledge and skills through formal and informal learning opportunities are key to addressing today’s complex global challenges. Increasingly, UN personnel will be called upon to foster innovation and facilitate the flow of knowledge to leverage it as a means to defeat misery and suffering. Knowledge management is therefore at the core of the United Nations of the future. The Staff College seeks to contribute to greater organizational effectiveness by supporting staff development and improving learning and knowledge management competencies within the UN system.

Want to learn more? Scan this QR Code with your smartphone!

Skills for the Administrative Assistant ONLINE course This instructor-led online course is designed to help Administrative Assistants deliver results in the real world.

It is about working to the best of one’s abilities, and encouraging the best in those who work with you. The course gives participants the tools, templates and techniques to increase effectiveness back on the job.

TARGET AUDIENCE

Administrative Assistants

DURATION

6 weeks

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Online course, 21 January-23 February 2013 Online course, 6 May-7 June 2013 Online course, 4 November-5 December 2013

CONTACT DETAILS

learninglab@unssc.org

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UNSSC COURSE CATALOGUE 2013 Please check our website regularly for updates on our courses: www.unssc.org

22

Leadership Skills for Supervisors: Communicating, Coaching and Managing Conflict ONLINE course UN supervisors must draw on different leadership methods to match the peculiarities of their supervisees.

This course will equip supervisors with the necessary skills to explore their own leadership style, the benefits of being versatile, and ways to help team members grow and develop. Basic time management skills will offer some tips on being organized while communication, coaching, and conflict resolution sessions will offer advice on leadership.

TARGET AUDIENCE

Supervisors

DURATION

6 weeks

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Online course, 4 February-12 March 2013

CONTACT DETAILS

learninglab@unssc.org

Performance Management and PAS review ONLINE course Leaders, managers and supervisors in the UN system have the responsibility to demonstrate commitment to the organization and accountability for goals, while establishing standards of performance. At the same time, they are responsible for promoting healthy communication within their team. This course will allow staff to acquire or enhance some of the required skills to manage optimum performance while creating a motivating working environment.

TARGET AUDIENCE

Mid-level managers and supervisors at UN headquarters and field

DURATION

6 weeks

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Online course, 8 April-3 May 2013

CONTACT DETAILS

learninglab@unssc.org

Meeting Facilitation Skills ONLINE course UN staff invest a significant amount of time in meetings. Whether one-on-one or in larger groups, meetings offer a chance to discuss or launch a project, share ideas, consider solutions and reach consensus. Unfortunately, much of this time may be wasted without the use of proper facilitation techniques. This online course provides participants with the foundational knowledge and resources to plan for and facilitate meetings effectively.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

6 weeks

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Online course, 15 April-17 May 2013

CONTACT DETAILS

learninglab@unssc.org

Decision Making & Negotiation Leaders and managers across the UN system are entrusted with a crucial role in policy making and programming processes: turning discussions into action. Through decision making, UN staff can put an end to “deliberations� and trigger the beginning of implementation. This face-to-face course offers opportunities for UN staff with leadership and managerial responsibilities to explore effective decision making strategies and strengthen their own skills in turning UN policy into action.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

4 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, 6-10 May 2013

CONTACT DETAILS

learninglab@unssc.org

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UNSSC COURSE CATALOGUE 2013 Please check our website regularly for updates on our courses: www.unssc.org

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Evaluation and Impact Assessment (EIA) of Learning ONLINE course Designed in collaboration with the ROI Institute (USA), this online course provides participants with a solid foundation in measuring and evaluating the impact of learning interventions.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

5 weeks

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Online course, 6 May-7 June 2013

CONTACT DETAILS

learninglab@unssc.org

Instructional Design Skills ONLINE course This online course takes participants through a comprehensive method of powerful instructional design, from task analysis to learning objectives and designing effective instruction for face-to-face, blended learning or e-learning courses. This course equips UN staff with tools, techniques and a step-by-step guide to build up instructional design competencies.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

6 weeks

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Online course, 10 June-19 July 2013

CONTACT DETAILS

learninglab@unssc.org

Knowledge Management ONLINE course This course provides an overview of the role, techniques and processes involved in leveraging know-how and networks, creating a solid foundation to enable UN system organizations to draw from experience to identify and implement good practice.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

6 weeks

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Online course, 10 June-19 July 2013

CONTACT DETAILS

learninglab@unssc.org

The Art of Communications This course is designed to equip UN Communication Officers, specialists and those charged with communication functions with enhanced practical knowledge on communication methods, techniques, strategies and practical skills within the UN context. Participants will also strengthen their capacity on media skills.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field (specifically targeting UN Communication Officers & specialists)

DURATION

4.5 days

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Turin, 1-5 July 2013

CONTACT DETAILS

learninglab@unssc.org

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UNSSC COURSE CATALOGUE 2013 Please check our website regularly for updates on our courses: www.unssc.org

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Train the Trainer ONLINE course Training is an essential element of the United Nations’ strategy to address the ever increasingly challenges of today’s world. Training is often also a key instrument to achieve organizational goals such as building national capacity. This online course gives participants the tools and techniques for a systematic approach to training others effectively.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

6 weeks

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Online course, 16 September-18 October 2013

CONTACT DETAILS

learninglab@unssc.org

Effective Writing Skills ONLINE course Writing is an important skill in any organization. The ability to write reports, draft project proposals, prepare substantive papers and communicate effectively with colleagues and partners is a crucial skill for any UN staff.

This course has been designed to enhance the quality of writing by learning and practicing new techniques.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

6 weeks

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Online course, 30 September-25 October 2013

CONTACT DETAILS

learninglab@unssc.org

Social Media for UN Programme and Coordination Specialists ONLINE course UN programme and coordination specialists are confronted with challenges related to outreach, visibility, credibility, innovation, accessibility of knowledge, networking, collaboration with third parties. Nowadays, being able to make effective use of social media is an essential skill required by most UN staff to succeed in delivering the best results. This course provides an overview of what social media is, the most significant tools available, as well as ways it can be implemented in the UN system to boost effectiveness.

TARGET AUDIENCE

Professional-level personnel (international and national) at UN headquarters and field

DURATION

6 weeks

ENROLMENT METHOD

Enrolment to this course is open.

Please visit our website home page www.unssc.org and sign up online.

VENUE & DATES (subject to change)

Online course, 4 November-5 December 2013

CONTACT DETAILS

learninglab@unssc.org

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SPECIAL EVENTS

UNSSC COURSE CATALOGUE 2013 Please check our website regularly for updates on our courses: www.unssc.org

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UN Summer Academy The UN Summer Academy offers executive education to those working for the United Nations and those who actively engage with the UN system in their daily lives. Building on the positive feedback of both participants and distinguished faculty and gained experience in 2012, the UN Summer Academy 2013 will strive to offer a unique programme aimed at professionals from the UN system and its partners from the public and private sectors, looking for challenging, in-depth discussions on issues of contemporary relevance.

TARGET AUDIENCE

UN staff members and partners

DURATION

7 days

ENROLMENT METHOD

Please contact the email address below for further information.

VENUE & DATES (subject to change)

New York, 9-15 June 2013

CONTACT DETAILS

unsummeracademy@unssc.org; www.unsummeracademy.org

The Learning Managers Forum This is an annual event, open to Chiefs and Managers responsible for the learning, training and staff development functions in each of the United Nations agencies, funds and programmes and affiliated international organizations. This event brings UN officials together to share good practices, work together on common projects, learn new skills and build partnerships on learning and training.

TARGET AUDIENCE

UN Learning Chiefs, Human Resources Directors, Staff Development officials

DURATION

3 days

ENROLMENT METHOD

Please contact the email address below for further information.

VENUE & DATES (subject to change)

Turin, 18-20 June 2013

CONTACT DETAILS

info@unssc.org

Annual Dialogue Series for Deputy Special Representatives of the Secretary-General (DSRSGs) The aim of the Dialogue Series is to bring Deputy SRSGs working in multi-disciplinary peace operations and selected senior staff from headquarter departments and agencies together with experts and leaders from within and outside the UN system to exchange knowledge and discuss pertinent issues relevant to peace operations.

TARGET AUDIENCE

DSRSGs

DURATION

2 days

ENROLMENT METHOD

By invitation only. Please contact the email address below for further information.

VENUE & DATES (subject to change)

Turin, December 2013

CONTACT DETAILS

peacesecurity@unssc.org

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ON-DEMAND PROGRAMMES AND SERVICES FOR UN PARTNERS

UNSSC COURSE CATALOGUE 2013 Please check our website regularly for updates on our courses: www.unssc.org

Customized Training and Learning Programmes

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The standard courses offered by the Staff College, in all thematic areas, can be customized for specific country contexts or specific group learning and training needs. The Staff College designs, facilitates and conducts a variety of learning and training activities, in Turin, UN Headquarters as well as at the regional and country level, adapting its courses to local complexities and bringing them closer to its UN beneficiaries. All such activities are conducted on an inter-agency basis or in areas of interagency benefit and interest. Some recent examples, to name a few, include tailor-made in-country courses for UN Missions in Afghanistan (UNAMA), Western Sahara (MINURSO) and Somalia in peace and security related issues; Child Protection in Emergencies courses for UNICEF East Asia Pacific Regional Office and its partners; and a customized Operations Management Skills course.

Training of Trainers programmes The Staff College, on its own or in partnership with UN system organizations, develops and implements training of trainers programmes in the areas of development and human rights, conflict prevention, UN coherence and management in the UN system.

Through these activities, the Staff College has contributed to develop global, regional and country-specific pools of experts to support strategic programme priorities and initiatives in areas such as Human Rights-Based Approach, Anti-Corruption, Conflict Analysis, Child Protection, Results-Based Management, Common Business Operations, IPSAS and many others.

Agency-specific Learning Management Portals Technology can help learning managers to create engaging, accessible and long-lasting learning opportunities for their staff. But what if the organization does not have a suitable learning and collaboration platform in place? Investing in establishing a Learning Management System (LMS) can be a long and expensive process. The Staff College offers UN system and affiliated organizations the possibility to leverage from its learning management platform (UN Knowledge Campus) to address their blended learning and e-learning needs by creating agency-specific Learning Management Portals, without incurring into the overhead costs and challenges inherent in deploying a new platform from scratch.

Communities of Practice When people who have common goals are able to interact regularly as they strive toward realizing these goals, a powerful process of social learning and shared practices takes shape. The Staff College puts its UN Knowledge Campus platform at the disposal of UN system and affiliated organizations interested in creating and managing on-line Communities of Practice for their staff.

Reform through Knowledge Management processes The Staff College offers tailor-made programmes to support leadership and managerial efforts to increase UN effectiveness within a specific organization, region or programme area through more effective use of knowledge. These programmes can build capacity and empower colleagues to leverage institutional knowledge and experience, enhance internal and inter-agency communication, as well as raise visibility and foster adoption of good practice. Workshops allow UN colleagues to reflect on individual and institutional strengths and outline an action plan to maximize usage of knowledge management practices in key areas. Through such programmes, the Staff College has contributed to reform processes (where a shift from programme implementation to policy advice was necessary), for example the development of thematic and country-specific strategies to strengthen knowledge management and inter-agency collaboration.

Knowledge Fairs The Staff College offers its methodological and facilitation expertise to UN system and affiliated organizations seeking to organize innovative and effective knowledge sharing events. Staff College staff will work alongside the requesting organization to select the most appropriate tools to showcase and exchange experience, identify good practices and explore ways in which those can be replicated.

Information and knowledge management tools The Staff College partners with UN system organizations to produce innovative web-based analysis and knowledge tools to strengthen the overall operational effectiveness of the UN system. Our experience includes the development of management systems for web-based rosters of experts and consultants, tools for automatic screening and validation of expertise, team and programme performance analysis tools, on-line databases, communities of practice, as well as knowledge mapping tools.

E-learning design and management The Staff College offers its in-house e-learning and instructional design expertise to UN system and affiliated organizations interested in deploying web-based learning solutions. In partnership with the requesting organization, the Staff College will identify, on a case-by-case basis, the most effective approach to create and manage meaningful, valuable and practical e-learning and blended learning solutions. The Staff College produces its e-learning content in compliance with industry standards to ensure courses can be easily imported into the requesting organization’s Learning Management System (LMS). Alternatively, UN system organizations can use the UN Knowledge Campus to deploy and manage the resulting e-learning courses and tools.

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UNSSC COURSE CATALOGUE 2013 Please check our website regularly for updates on our courses: www.unssc.org

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Learning and Facilitation support to UN Country Teams In collaboration with the UN DOCO, the Staff College provides learning & facilitation support to UN Country Teams in their efforts to develop the UN Development Assistance Framework (UNDAF). Under the guidance package endorsed by UNDG, strategic planning is a key step for enhancing strategic thinking and priority setting by the UNCT, with a deeper level of stakeholder engagement. This typically takes place through the organization of Strategic Planning Retreats (SPRs) through which UNCTs and their partners review and validate the major national development problems, the comparative advantages of the UN system, and identify the key priorities for UN intervention. SPRs also lead to the initial development of the UNDAF results matrix with a clear definition of outcome- and output-level interventions that address national priorities.

Special Retreats The Staff College designs, organizes, facilitates and hosts special retreats for UN partners. The UNSSC has long-standing experience in organizing retreats for UN staff ranging from the Secretary-General’s Retreat with his closest top management members, to inter-agency groups retreats, such as the High Level Committee on Management and the Human Resources Network. The Staff College can offer an “all inclusive” service from designing the agenda; identifying subject-matter experts; facilitating sessions; to hosting the Retreat; or a “a la carte” service to cater for different needs.

The UNSSC thinks about the environment. This book has been printed on fully recycled paper. Turin, December 2012

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Viale Maestri del Lavoro, 10 10127 Turin, Italy tel +39 011 65 35 911 fax +39 011 65 35 901 info@unssc.org www.unssc.org

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