Know Before You Go NAMIBIA
Introduction The anticipation of your holiday should give you enormous pleasure. In order to ensure you are fully prepared for your next trip we have put together this document which contains essential information about the country you are soon to visit. We know that visa requirements and electrical currents are not the most scintillating of topics but we also know that being forewarned is forearmed and we would hate for you to come back from your holiday, thinking “if only Steppes had told me that!” Travelling should be inspirational but above anything else it should be fun. We hope this information takes care of the more mundane matters of planning a trip so that you can then focus on building up excitement levels pre-travel, safe in the knowledge you’ve got everything covered.
DID YOU KNOW? “The Namib desert, at 80 million years, is the world’s oldest desert. Namib means ‘open space’.”
FREQUENTLY ASKED QUESTIONS How long are the flights to Namibia? Anyone wishing to visit Namibia will have to fly via Johannesburg. The flight to Johannesburg from London Heathrow takes approximately 10.5 hours. The onward flight is around 1 hour 30 minutes to Windhoek. What is the time zone in Namibia? Namibia is 1 hour ahead of GMT. What is the International dialling code for Namibia? +264 Can I use my mobile phone in Namibia? Roaming agreements exist with a few international mobile phone companies. Coverage is average. Please consider other guests when using your mobile phone at you lodge or camp. Phones are available at most hotels, lodges and restaurants. Public phones either operate with coins or cards. Phoning from any hotel room can be very expensive, enquire at the reception.
How much luggage can I take? International airlines mostly work on an allowance of 23kg for checked bags and 1 piece of hand luggage. However if you are traveling by light aircraft between locations you will be allowed a total of 15kg including your hand luggage. This allowance is at the Captain’s discretion and will depend on whether the flight is full. We advise you to err on the side of caution and to assume that this is your weight limit. Do I need any immunisations or malaria tablets? The best person to speak to is your Doctor or Nurse Practitioner as the advice can change. Can I use my credit card? Yes, some lodges will accept credit cards for purchases such as souvenirs. It is also wise to carry some cash for staff gratuities, South African rand are gratefully received. You can get South African Rand in UK but not Namibian dollars. Where can i find updates on the weather before my trip? Worldwide weather information is available: www.onlineweather.com or www.bbc.co.uk/weather
LANGUAGE Despite the small population there is great linguistic variety. Most Namibians speak Bantu languages such as Oshiwambo and Otjiherero as their first language. Others speak Khoisan languages (Nama/Damara and various Bushman languages), while a smaller percentage are native speakers of Indo-European languages like Afrikaans and English. Afrikaans was promoted as a language of wider communication before independence and is still widely spoken in southern and central Namibia. At independence, English was chosen as the primary language for government and education because it was not associated with any particular ethnicity and could facilitate interaction with the outside world. Urban dwellers, young people and northerners are more likely to have learned it.
FOREIGN OFFICE ADVICE In association with the 'Know Before You Go’ campaign Steppes Travel are working with the Foreign & Commonwealth Office (FCO) to do all that we can to help British travellers stay safe overseas. Please visit the Foreign Office website for any updates: www.gov.uk/knowbeforeyougo
VISA REQUIREMENTS
TRAVEL INSURANCE
Visas are not required for British Nationals to Namibia for a stay of up to 90 days. However you must have two blank pages side by side, (a left hand and right hand page) for the stamp and at least six months to run from the return date of travel. This is being strictly enforced by the immigration department and without this you will not be allowed entry.
For your safety and peace of mind, comprehensive travel insurance is required when travelling with Steppes Travel. We suggest the specialist travel insurance brokers Campbell Irvine. To arrange cover you can speak to our specialists or call Campbell Irvine on 020 7938 1734.
Other nationals please check with the respective embassies or representatives. Visas cannot be obtained at any port of entry to Namibia. Please note that at all times it remains your responsibility to organise visas when required (unless otherwise specified by your consultant) although we are more than happy to advise, help and provide the relevant supporting documentation where necessary.
If you already have travel insurance then we require confirmation that your policy provides adequate cover for the duration of your trip, covers the full value of your invoice, is sufficient for the destination(s) you are visiting and includes medical, evacuation and repatriation cover. Please send your travel consultant the insurers name, policy number and emergency contact number.
VACCINATIONS
HEALTH & SAFETY
We advise you to either check online at the Fit for Travel website www.fitfortravel.scot.nhs.uk or with your local GP/ travel clinic regarding ‘boosters’ for standard immunisations such as Tetanus, Typhoid, Hepatitis A and Polio.
Travelling with Steppes Travel is a wonderful chance to experience a stunning array of cultures, landscapes, ecosystems and activities. At the heart of this experience are the differences between our respective ways of life. You should understand that this means that standards of health and safety will not be the same as in the UK and may often be lower. Please refer to our full health and safety information on our website under Travellers Code.
Pre-existing conditions We advise passengers who have specific medical requirements to consult with their doctor prior to departure and to obtain adequate supplies of any necessary medication that may be required whilst on tour. Please carry personal medication with you in your hand luggage (in line with current airline regulations), remembering to keep a copy of your prescription or the usage guidelines with you as well.
AIRPORT & FLIGHT INFORMATION • • • •
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While travelling, please make sure that your passport is valid for at least six months. Have appropriate visa for your destination and transit points. Please note the date, time of your flight and also the time to arrive at the airport. Please be on time. Please advise if you have a special meal requests (fasting, vegetarian, medical, halal/kosher, baby food, etc…), while booking your flight or buying your ticket. Food items are not allowed to be carried in the cabin or inside the hand baggage. Please affix your name and address label on the baggage. It is also recommended to put the label in side of your checked in baggage to help us identify the bag in case the baggage tag/label attached outside is detached & lost. Please do not put valuable items such as money, jewellery, cameras and other expensive electronic items in your check-in baggage. If hand baggage is collected at the check-in counter or at the gate due to its size being above the allowed limit, the airline will not be liable for the damage and loss of valuable items in the baggage. Do not carry liquids or gels of over 100ml, toy or replica guns, razor blades, household cutlery, knives, scissors, knitting needles etc. in your hand baggage. For your own and the flight's safety and security, please do not accept any item from anyone as you will be held responsible & accountable for the contents of any of the items found in your custody.
SHELF IMPROVEMENT
ELECTRICTY
We have put together a small list of books that are set around Africa. Both fiction and non-fiction, they will help you establish an understanding and feel for Namibia.
The electrical current in Namibia is 250V. Most electrical outlets require South African style (three large round pin) plugs.
Author
Title
Bradt guide Whiting
Namibia Namibia - Culture Smart: the essential guide to customs & culture Kaiser's Holocaust - Erichsen The Sheltering Desert Skeleton Coast An Elephant’s Life A History of Namibia
Olusoga Henno Marin Amy Schoeman Caitlin O'Connell Marion Wallace
ETIQUETTE & CULTURE Extended greetings and handshakes are very important in most Namibian cultures. When food and drink is offered, it is polite to accept. There is a general emphasis on emotional restraint in public, and public displays of affection between spouses or lovers are frowned upon, especially in rural areas. Airports, official residences and defence establishments should not be photographed. Permission should be obtained to photograph local people.
Lodges in the more remote areas do not have electricity. These lodges generally rely on generator power for lighting and refrigeration but this power only runs at certain times of the day. Please be aware that you will not find a plug socket in your room/tent at many of these lodges.
CLIMATE
FOOD & DRINK It is very important that you drink plenty of water especially during the warmer months. Dehydration is possibly the single biggest cause of ill health on safari. Bottled water is available in most lodges/camps. It is generally recommended that guests drink at least 2 to 3 litres of water per day to limit the effects of dehydration. This excludes tea, coffee and alcoholic beverages, which act as diuretics and can actually contribute to dehydration.
We want your holiday to be unspoilt by food and drink related health problems, please… • • •
The dry season is often the most comfortable time to travel in Namibia. From May to October Namibia experiences much cooler temperatures varying 16 to 21 degrees Celsius. It becomes especially cold in June and July, reaching minus temperatures early in the morning and late at night. November ushers in the rainy season through to March.
Do not buy food from roadside stalls unless you have seen it cooked in front of you. Stick to bottled water and make sure the seal is unbroken. Make sure that all fruit and vegetables eaten raw, are washed in boiled or bottled water before eating.
MONEY The currency is the Namibian Dollar. To find the present, up to date currency rate of conversion (please note exchange rates go up and down over time) for where you are travelling to, log on to: www.xe.com/ucc.
Tipping Tipping is not compulsory. If, however, you want to tip because you have received good service, below is a brief guideline to assist you. (The below amounts are only a guide and subject to exchange rates at the time of travelling) Camp, Game Lodge and Specialist Guides General Safari Camp/Lodge staff Porterage Transfer driver/guides
US$10-20 per guest per day US$5 per guest per day to be placed in the communal tipping box to be distributed equally amongst all the staff. US$1 per person per movement US$2 per person
Giving money Whilst the giving of money is a matter of personal preference or conscience, Steppes Travel feels that it is best to give a donation to a proper charitable entity, as opposed to freely giving cash to individuals.
RESPONSIBLE TOURISM Just because we believe travel should be of benefit to both traveller and the host country, that doesn’t mean having fun is frowned upon. On the contrary, it is positively encouraged and because you’ll feel like you’re giving something back to the local people, wildlife and environment, you’ll have even more to smile about. Our policy is that we endeavour: • •
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We aim to work with privately owned companies and hotels rather than state owned or foreign companies in the countries that you visit. We support a number of charities which promote a wide range of education programmes together with environmental and community projects in the countries we visit. When possible, we encourage you to visit these initiatives. We encourage travellers to visit unspoilt areas of the world where low impact tourism can have a hugely beneficial effect. We take you beyond the ordinary, to local markets or community craft schemes rather than large corporation tourist shops so that your money benefits those who need it most.
Our ‘responsible policy’ is not just limited to the destinations in which we operate. Responsible practice is exercised in our office with various measures put in place aimed at reducing, re-using and recycling resources where possible.
In return we ask you: • • • •
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To be sympathetic to local customs, traditions and idiosyncrasies, which to us might seem strange. To be aware of local resources, particularly water and its purity, and treat them with care. To be generous in relation to local monetary values, but do not over tip To give money where it is needed and not to hordes of children. Handing out gifts creates an air of expectancy and exacerbates the problem. Far better to give items such as pens to teachers. To not buy goods that will have a detrimental effect on either wildlife or the environment however beautiful or plentiful they may seem. It only encourages others. You are encouraged to report back on your experience and on the behaviour and awareness of our agents and local guides on your return. Only in this way can we improve and ensure our demands are being met.
We are committed to developing our Policy of Responsible Practice even further in the future. Our aim is to continually incorporate new responsible practices into our business at all levels and encourage our suppliers to do the same.
USEFUL TELEPHONE NUMBERS
British High Commission British High Commission in Namibia 116 Robert Mugabe Ave, P.O. Box 22202 Windhoek Namibia
+264 (61) 274800
https://www.gov.uk/government/world/organisations/britishhigh-commission-windhoek
Health and Vaccinations Malaria Hotspots Foreign & Commonwealth Office advice Fit for travel
0845 8502829
www.malariahotspots.co.uk www.gov.uk/foreign-travel-advice www.fitfortravel.nhs.uk
The Visa Service
0870 8900185
www.cibtvisas.co.uk
Identity and Passport Service
0870 210410
www.gov.uk/government/organisations/hm-passport-office
Heathrow Airport
0870 0002468
www.heathrowairport.com
Gatwick Airport
0870 0002468
www.gatwickairport.com
Passport and Visa requirements
Airports
Flights Airline information
www.airlinequality.com
Currency Currency converter
www.xe.com/ucc/
WHAT TO PACK You will have your own ideas from past experiences regarding your personal list of ‘utterly indispensables’ and favourite items, so the following are our suggestions to supplement your own packing list.
Important Stuff • • • • • •
Passport and photocopy (keep photocopies separate) Itinerary & Airline reference number Copy of insurance policy Credit cards/cash Emergency contact numbers International vaccination card where relevant (i.e Yellow Fever Certificate)
*Please keep your photocopies separate from your originals.
Clothing • • • • • • • • •
Base-layer: T-shirts and vests Outer-layer: wind/waterproof jacket Comfortable walking boots or trainers Long trousers suitable for walking. Pockets helpful 2/3 Long-sleeved shirts Wide-brimmed sun hat Socks / underwear Scarf or shawl Flipflops
Essentials • • • • • • • • • •
Soft bag between 45-70 litres 20-litre daypack, for keeping everyday items handy Field Guides/pocket language guide Good quality sunglasses, preferably polarised Camera, memory cards, cleaning materials, spare batteries Diary, note pad, pens, reading material Torch with spare batteries and bulb Waterbottle – 1 ltr Camera Bag Wash-kit
Medical equipment • • • • • • •
Personal medical travel kit Personal prescription medicines Insect repellent Lip salve Spare prescription glasses Contact lens & cleaners Sunscreen
Please remember that the early mornings and evenings can be cool, so please ensure you pack enough warm clothes. It is advisable not to wear black or brightly coloured clothing on safari. Camouflage clothing is not recommended for travel in southern African countries.
USEFUL TRAVEL APPS
XE Currency Know how much you’re spending with live updates.
Google translate Translates between 64 languages, with audio too.
Evernote Food Document recipes you love as you travel.
Map My Walk Calculate your duration, distance, pace and speed.
Weather Pro
Pin Drop
Weather reports for up to two million locations.
Pin on a map to record locations you’ve discovered.
Flight Track
Travel Smart
Follow detailed paths of thousands of flights.
Access to emergency services & health advice.
Prizmo
Trip Journal
A pocket scanner for all your important documents.
Tipulator Nifty tip calculator, also helps to split bills easily.
Flashlight Simple gadget, always handy for travelling.
Virtual scrapbook, geotagging pictures & videos.
WhatsApp Messenger Free to send pictures, videos & sound clips over wifi
Viber International calls and messaging for free.
Packing Pro
Triposo
Packing suggestions based on your destination.
Pocket Wikitravel, internet connection not required.
THE STEPPES TRAVEL GROUP 51 CASTLE STREET CIRENCESTER GLOUCESTERSHIRE GL7 1QD
T +44 (0)1285 880 980 F +44 (0)1285 885 888 ENQUIRY@STEPPESTRAVEL.COM WWW.STEPPESTRAVEL.COM