Annual Report 2011 BC & Yukon
Joint Letter from the Chair & CEO ďťż
1
2011 at a Glance
Our Mission: To enable Canadians to improve their Health, Safety, and Quality of Life by providing training and community service. Our Vision: To be the premier first aid training and community service organization in Canada.
117,855 Students Trained 81,895 General First Aid students trained through branch network, including 4,755 WorkSafeBC Level 2/Level 3 students. 22,760 Students trained in the sponsored We Can Help/Moi, j’aide program. 7,571 Students trained in the Schools program. 5,629 Students trained online.
224,326 Hours Volunteered 711 Medical First Responders volunteered 106,738 hours of their time attending 1,313 events and providing first aid services to 4,954 people in need. 638 Youth Volunteers invested 73,982 hours of their time attending 281 events and providing first aid services to 500 people in need. 522 Therapy Dog Program Volunteers gave 32,683 hours of their time visiting over 280 health and seniors’ facilities. 21 Senior Volunteers invested 10,953 hours of their time to the above programs.
1,892 Total Volunteers
Leadership Sovereign Head Her Majesty Queen Elizabeth II The Grand Prior HRH The Duke of Gloucester KG GVCO Prior His Excellency the Right Honourable David Johnston Governor General of Canada Vice Prior The Honourable Steven L. Point, OBC Lieutenant Governor of British Columbia Board of Directors - St. John Foundation T. Craig Wilson, Chair Jean Chute, Vice Chair John Nadeau, Treasurer Jinnie Bradshaw, Director Geraldine Hinton, Director J. Paul Richards, Director Ronald Royston, Director Douglas Slowski, Director N. Logan Stewart, Director J. Stuart Clyne, Legal Counsel Board of Directors - St. John Society T. Craig Wilson, Chair Jean Chute, Vice Chair John Nadeau, Treasurer J. Stuart Clyne, Past Chair Jinnie Bradshaw, Director Geraldine Hinton, Director J. Paul Richards, Director Ronald Royston, Director Douglas Slowski, Director N. Logan Stewart, Director Staff Directors Larry Odegard, CEO Martin Addison Maureen Borsoi Bunny Burritt Christopher Chan Jacqueline Chay May Foggo Dave Frank Shelley Parker Carol Pilon Charitable Organization Number St. John Foundation 10802 2500 RR0001 St. John Society 10802 2500 RR0009
You are safer because we trained 117,000 people last year. At work, you and co-workers have confidence in First Aid Attendants trained by us and aided by defibrillators, kits, and supplies provided by St. John. When you attend a public event you often see some of our 700 trained St. John Medical First Responders in uniform ready to respond to health needs of those in attendance. On the field of play, at most sports events, you are safer because many coaches, trainers and parents are trained and equipped by St. John Ambulance to come to your aid in the event of injury. During your daily activities wherever you are – first aid trained and equipped citizens are contributing to the safety of your community – we are proud of this contribution. We are also proud of the over 600 youths who become better citizens and community role models because of the training and experiences provided through our volunteer programs. We know you are comforted by knowing that 500 volunteers and their dogs are bringing enjoyment to residents in 280 facilities throughout the province. We continue to focus on improving and developing our Community Service Programs. While you will see in our Treasurer’s report a disappointing bottom line, we still have significant positive cash flow in the organization and we are working on a New Strategic Plan focused on non-commercial activities of both funding and improvement of the services provided by the volunteers year over year. We thank over 1,850 volunteers who serve your communities throughout Yukon and British Columbia. Further, in an attempt to achieve the strategic business goals of the organization, the Board of Directors, St. John Society, have implemented a change in leadership which has caused the departure of Larry Odegard, Chief Executive Officer, St. John Society, effective May 30th, 2012. Former Board member and veteran volunteer Ron Royston, CA, will be the interim CEO until a permanent appointment is made.
T. Craig Wilson, Chair, Board of Directors
Letter from the Chair
Building Healthier Communities
■ First Call Medical Alert Program ■ Therapy Dog Visitation Program ■ We Can Help Program ■ Automated External Defibrillators
Individual and community health improves when people look after each other. First Call Medical Alert Program
You are never alone.
SecurTek 2-way voice panel
waterproof emergency button
fall detector
www.sja.ca/bc info@bc.sja.ca 1.866.321.2651
Students Trained in the Sponsored Schools Program
Number of SJA Therapy Dogs
25K
500
We Can Help
0
2009
2010
Annual Report 2011
20,832
200
1,928
10K
15,252
300
738
15K
10,667
400
382
20K
5K
4
Moi, j'aide
2011
100
0
409
425
493
2009
2010
2011
In times of need, preparation makes a difference and saves lives. Students Trained
Total Hours Volunteered
120K
250K
100K
200K
80K
150K
2011
■ Bystander First Aid ■ Medical First Responders ■ Emergency Response/Preparedness ■ First Aid Kits, Supplies + Equipment
50K
0
217,728
2010
493
204,728
2009
100K
205,951
0
117,855
20K
110,508
40K
108,450
60K
2009
2010
2011
Building Safer Communities Building Safer Communities
5
Building Caring Citizens
■ Schools Program ■ Youth Development ■ Sidney R. Sharman Scholarship ■ Partners in Safety
Our collective future is shaped every day through the opportunities we offer the people in our community.
Youth & Youth Leaders
Courses taught in the SJA Schools Program
800
3.3% Other
700 Emergency FA
600
12%
500
LifeSaver 9.7%
400
Moi, j'aide 6.3%
300 200
685
683
638
2009
2010
2011
We Can Help 68.7%
100 0
6
Annual Report 2011
30,331 Total Students Trained
Sidney R. Sharman Legacy Fund Scholarship This scholarship celebrates our Youth Programs which develop exemplary young citizens trained in leadership and care giving. St. John Ambulance awards scholarships to students pursuing a postsecondary education in a health-related field and advanced training for volunteers. Sammy Au Winnie Au Daniel Chan Janet Cybucki Colleen Foster Darwin Lai Leslie T.F. Leung Michelle Yuen-Mei Lui Rajan Minhas Kimberley Mitchell, SSStJ Negin Niksirat Lisa Szegedi Johnson Wong Femmie Gibson Catherine Crowther Katrina Murray The Order of St. John - Admissions & Promotions The Most Venerable Order of the Hospital of St. John of Jerusalem, more commonly known as the Order of St. John, is a Royal Order of Chivalry, which has Her Majesty Queen Elizabeth II as its Sovereign Head. Along with the Order of Canada, the Order of Military Merit, the Royal Victorian Order, and the Order of Merit of the Police Forces, the Order of St. John is part of the Canadian Honours System. Officer, Richard Stasuik Officer, Laurence Cheng Officer, Peter Tang Member, Donald Jellie Member, Wally Makortoff Member, Margaret Sidney CHAIR’S COMMENDATION The Provincial Chair’s Commendation is an exceptional distinction that is awarded by the Chair of British Columbia and Yukon Council to recognize a particularly meritorious contribution at the provincial level. Peter Ko Jean Chute Edmond Lee Andy Philpot Robert McIlwaine
BC Council Award This award is presented to individuals or organizations in recognition of their support of St. John Ambulance’s mission in British Columbia. Fairchild Media Group Brenda & Casey Hilton (Trademasters) Stan & Anita Rogers (Legacy Pacific) Provincial LifeSaving Award The St. John Provincial Council’s Certificate of Commendation is granted by the Chair of a Council to individuals who helped a victim with or without the application of first aid but who may not warrant receipt of a St. John LifeSaving Award at the National Level. Fernando Moises Hugo Brian Wayne Lorimer Brett Martin National LifeSaving Award The St. John National LifeSaving Award is granted to individuals who helped a victim with or without the application of first aid. Lieutenant Heath Bevan Master Seaman Andre Carriere Jordan Emery Laurel Evans Allan Ho Alexandra Howald Fernando Moises Hugo Leanne Lawson Brian Wayne Lorimer Brett Martin Ranger Brian McDonald Stuart Pigot Gavin Woods
Priory Vote of Thanks (PVOT) The Priory Vote Of Thanks (PVOT) is awarded in recognition of exemplary, dedicated service, assistance or support to the Order of St. John in Canada on a particular occasion, or over a period of years. (Betty) Lou Abram Karri Lynn Andriashyk Pamela Blair Ian Boyd Shirley Ann Buksa Shaun Michael Buote Vincent Kwan-Ting Chan Albert Chiang Barbara E. Cockerill Joy A. Dockrey Terri F. Doherty John Duncan The Hon. Carol D. Fletcher Lois M. Gendron April Audrey Hildebrandt Jerry Allan Hook Alp Ertunga Isin Alan Charles Jones Pamela Joan Killick Kent Edward Kokoska Bryce Sterling Kowalsky Lesley Larsen Tracey Lynn Louvros Harjot Singh Mann Jean Miller Simon John Montague Ross Nicholls Natasha Christine Nilsen Tammy Kay Olsen Shirley Ann Philpot Linda Anne Pryce Brianna Radtke Linda Joanne Regehr Anthony Richard Schindle Konrad Shum Gordon J. Symon Roberta Helen Ursel Sonja Marie Vannan Shirley Violet Edna Wellbourn
Honours & Awards Honours & Awards
7
Treasurer’s Report We are pleased to report on the financial highlights for St. John Ambulance British Columbia and Yukon for the year ended December 31, 2011. These financial statements reflect the results of operations that commenced in January 2011. Revenues from our commercial operations continue to grow steadily year over year as a result of the Board, Finance Committee and Management Team taking a number of proactive steps to ensure the organization’s fiscal growth and stability during times of significant change in the broader economic environment. Significantly, management undertook a comprehensive review of all business process and practices across the entire organization as part of a three-year Strategic Growth Plan. This resulted in a renewed focus of our commercial operations on our gross revenues and profitability. We believe that this will ensure that we retain our position in a difficult and competitive market while continuing to serve our local communities and volunteers. As with many charitable organizations, St. John Ambulance saw a reduction in revenues from non-commercial sources such as donors and other external funders. The Board, Finance Committee and Management Team continue to monitor all fiscal aspects of St. John Ambulance very carefully and on an ongoing basis. A substantial number of volunteers contribute a significant amount of their time and talents to St. John Ambulance each year. This volunteer support, generous corporate and individual sponsorship of materials and community events, and sound fiscal management all contribute to us operating in an effective and efficient manner. The Board of Directors and Management of St. John Ambulance are committed to ensuring that the financial operations of the organization are presented in a clear, understandable and transparent manner. In order to make the financial statements easier to read, the statements have been presented in condensed form. However, copies of the complete financial statements and related auditor’s report are available by contacting the Finance Department at St. John Ambulance, Provincial Office in Vancouver. In conclusion, I would like to thank Finance Committee members and Finance Department staff for their ongoing commitment and diligent work throughout the past year.
John Nadeau, Secretary-Treasurer St. John Ambulance British Columbia and Yukon
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Annual Report 2011
Notes Training Fees This revenue is derived from fees paid for various first aid training classes through 26 branches, partner providers and online training.
Cost of Products Sold Cost of Products Sold increased to $414,263 in 2011 due to the increased demand.
Marketable Securities An unrealized (loss) on investments of ($56,069) is included under “other income” in the Statement of Revenue & Expenses.
Donations and Grants Donations and Grants decreased by 9% in 2011, down ($56,670).
Other Expenses This includes items such as Advertising & Public Relations ($394,141), Bank charges and interest ($220,095), Volunteers ($280,682), Amortization ($584,840), Office and Miscellaneous ($585,455), and Telephone and Utilities ($345,656).
St. John Foundation (BC & Yukon) As of Year Ended December 31, 2011, St. John Foundation had total assets of $1,088,682.
Documentation Copies of the detailed financial statements and related auditor’s report are available by contacting the St. John Ambulance Provincial Office in Vancouver at Tel: 604.321.2652 or Email: info@ bc.sja.ca
Training, Kits & Supplies Gross Revenue
Statement of Financial Position For the year ended December 31, 2011
15M
Assets 12M
12,234,000
11,498,000
11,342,000
3M
11,361,000
6M
10,981,000
9M
2011
2010
Current Assets
$4,511,839
$4,599,474
Investments
$1,030,110
$1,063,321
Property & Equipment (net)
$ 9,215,008
$9,214,755
$ 14,756,957
$14,877,550
$3,187,000
$3,116,196
$973,841
$984,770
$10,596,116
$10,776,584
$14,756,957
$14,877,550
Liabilities & Net Assets Current Liabilities Long Term Debt
0
2007
2008
2009
2010
2011
Net Assets
Statement of Revenue & Expenses
Expenses in Support of Community Services
For the year ended December 31, 2011 Revenues
5M
2011
2010
$11,578,284
$10,928,647
Sale of Products
$655,725
$569,252
Donations & Grants
$526,001
$582,671
Gaming Revenue
$414,039
$437,053
$58,329
$33,142
Training Fees 4M
3M
4,657,000
4,414,000
4,358,000
4,362,000
1M
4,485,000
Fundraising Revenue 2M
2007
2008
2009
2010
2011
Other Income
$213,769
$246,021
$13,446,147
$12,796,786
$3,725,561
$3,455,508
$414,263
$407,181
$9,486,791
$8,985,362
$13,626,615
$12,848,051
($180,468)
($51,265)
Expenses 0
Training Costs Cost of Products Sold Other Expenses
Net Book Values 2011 Vehicles 2%
Building & Improvements 67%
Training & Computer Equipment 9%
Land 22%
Excess/(Deficiency) of Revenue over Expenses
Our Financial Health Our Financial Health
9
2011 Branch Executive Committees (BEC) ABBOTSFORD Janis Mitchell Elsie Weins Baraa Ali Patricia Skjolde Jim Taylor (2010-2011) Burnaby John Neilson Carla Devita John Condon Mohammad Shamsi Penny Mah Stephanie Tang Darwin Lai Iku Yeh Sabrina Moore (2010-2011) Sonia Sizto (2010-2011) Campbell River Vern Coward Glen Greenhill Will Dirksen Nicole Cunningham John Harris Matthew Flint Kevin Ellison Ian Gammie Warren Cook (2010-2011) Jonathan Fischer (2010-2011) Bill Murray (2010-2011)
Cowichan Roy Large Kevin Hewco Allen Cox Judy Wood Suzanne Lalonde Tony Schindle (2010-2011) Kamloops Terry Murphy Ross Lowndes Tony Bell Len Hutt Andy Philpot Judy Waddington Allan Ackles Sylvia McManus Kelowna Beverley Kenzie Rebecca Zeller Christine Wilson Donalda Rowse (2010-2011) Windie Jeider (2010-2011) Petra Erhardt (2010-2011) Jessica Campbell (2010-2011) Stacie Osborne (2010-2011) Sylvia Wedephol (2010-2011) Maple Ridge - Pitt Meadows Wayne Rothenberger Stacy Mulcahy Allen LaRose John Bale Craig Barker Mike Davies Margaret Kury (2010-2011)
Chilliwack Wanda Palmer Carol Hogan Kay-Uwe Konojacki Ursula Reeve Ron Moldar Russell Newcombe (2010-2011) Nanaimo Opal Schrul (2010-2011) Jeff Lott Merv Unger Comox Valley Allen Peabody June Munro Kim Mitchell Don Good Sandra Gaspardone Norm Potvin Peter Prescott Dave Fletcher Dick Stasiuk Paula Bromley Ashley Gilbert Kelly Finlayson Jack Patten Adam Fraser Pat Threlfall Sheila Clarsen Bill Bass (2010-2011) Don Jellie (2010-2011) Pete Betcher (2010-2011) Scott Larsen (2010-2011) Marie Hutton (2010-2011) Doug Slowski (2010-2011)
10
Annual Report 2011
New Westminster Lorne Zapotichny Richard Molstad Scott Stewart Brent Wisheart Jun Cadiente Baj Puri (2010-2011) Nathan Thorpe (2010-2011) North Shore Sue Ennis James Carter Taralyn Day Ricci Silvo Jonathan Alpen Dave Bruynesteyn Adriana Hume Audrey Haboosheh Hilary Wong North Okanagan Curtis Shields Lindsay Fresorger Dianne Grebinski Mark Wilkerson Jo-Ann Johnston Graham Price Claire Abbott (2010-2011) Penticton Lori Gordon Cherie Morgan Suzanne Chartrand Roberta Ursel Sandra Karr Kevin Ellison (2010-2011) Barbar Jenic (2010-2011) Mac McLeod (2010-2011) Powell River Gale Alsgard Leila Lynch Glenn McCallum Audrey McLeish Larry Misner Ron Van’t Schip Shannon Markham (2010-2011) Linda Wegner (2010-2011)
The BEC is the advisory body to the local Branch. They are the face of St. John Ambulance in the community and the community representative to St. John Ambulance. They provide leadership, coaching, and guidance to Volunteers, maintain our relationship with the BC Gaming Commission, and play a lead role in fund development.
Prince George Rick Lewis Jennifer Delorme Julie Dempsey Abra Playfair Wil Fundal Darlene Clark (2010-2011) Richmond Gary Law Sing Yeo Clara Chow Pius Chan Travena Lee Sea-to-Sky John Nadeau (2010-2011) Adriana Hume (2010-2011) Jon Dietrich (2010-2011) Taralyn Day (2010-2011) J. Stuart Clyne (2010-2011) Surrey/Delta Paul Richards Rob Wood Dave Gibson Dean Drysdale Peter Kostrzycki John Scholtens Jim See Krista Moye (2010-2011) Trail Ralph DiSabato Rose Gagnier Barb Fergie Gerry Rempel Don Nutini Mel Begley (2010-2011) Tri Cities Peggy Ho Kusayla Nathan Siboupha Sirimanotham Pegha Miri Cyril Luke Pam Paquet Bryan Wong Victoria Corcoran (2010-2011) Pam McKay (2010-2011)
Vancouver Sarah Lai Claire Wilson Kate Gibson Benjamin Kaan David Sam Rino Consiglio George Littlemore (2010-2011) Steven S. T. Lee (2010-2011) George Lamont (2010-2011) Brent Skelton (2010-2011) David Woogman (2010-2011) Ada Tsui (2010-2011) Victoria Wendy Clay Ross Nicholls Cory Bilodeau Drew Binette Jinnie Bradshaw Roger Girouard E. David Hodgins David Schinbein David Valentine Michael Heppell David Coell (2010-2011) YUKON Paul Smythe Ken Oppold Al Hubley Serge Labelle Max Rispin (2010-2011)
Abbotsford
Total # of Students Trained: ......3,526 Medical First Responders:..............27 Therapy Dog Handlers:...................6* Total Volunteer Hours:................5,141 Total Events Attended:....................62 Patient Injuries Treated:................323 *Abbotsford/Chilliwack Shared Division
COURTENAY/Comox Valley Total # of Students Trained: ......2,303 Medical First Responders:..............27 Youth Volunteers:.............................21 Therapy Dog Handlers:...................35 Total Volunteer Hours:................8,608 Total Events Attended:....................83 Patient Injuries Treated:................226
Kelowna
Total # of Students Trained: ......3,884 Medical First Responders:..............14 Therapy Dog Handlers:...................28 Total Volunteer Hours:................1,998 Total Events Attended:....................21 Patient Injuries Treated:..................50
Burnaby
Total # of Students Trained: ......3,666 Medical First Responders:..............35 Youth Volunteers:.............................95 Therapy Dog Handlers:.................11* Total Volunteer Hours:..............18,338 Total Events Attended:....................73 Patient Injuries Treated:................268
Campbell River
Total # of Students Trained: ......3,262 Medical First Responders:................7 Youth Volunteers:...............................7 Total Volunteer Hours:................1,452 Total Events Attended:....................14 Patient Injuries Treated:..................37
Total # of Students Trained: ......3,744 Medical First Responders:..............20 Youth Volunteers:.............................15 Therapy Dog Handlers:...................21 Total Volunteer Hours:................4,657 Total Events Attended:....................39 Patient Injuries Treated:................166
Richmond
Total # of Students Trained: ......3,104 Medical First Responders:..............25 Youth Volunteers:.............................90 Therapy Dog Handlers:.................25* Total Volunteer Hours:..............13,159 Total Events Attended:....................67 Patient Injuries Treated:................246
DUNCAN/Cowichan Valley
Fort St. John
Total # of Students Trained: ......3,685 Therapy Dog Handlers:.....................9 Total Volunteer Hours:.....................46
Kamloops
Total # of Students Trained: ......2,312 Medical First Responders:..............22 Youth Volunteers:.............................32 Therapy Dog Handlers:...................14 Total Volunteer Hours:................5,291 Total Events Attended:....................29 Patient Injuries Treated:................205
Maple Ridge/Pitt Meadows
Nanaimo
New Westminster
Total # of Students Trained: ......1,532 Medical First Responders:..............15 Youth Volunteers:.............................24 Therapy Dog Handlers:.................60* Total Volunteer Hours:................8,183 Total Events Attended:....................29 Patient Injuries Treated:................112
Total # of Students Trained: ......4,614 Medical First Responders:..............21 Youth Volunteers:.............................17 Therapy Dog Handlers:...................24 Total Volunteer Hours:................9,259 Total Events Attended:....................75 Patient Injuries Treated:................431
Total # of Students Trained: ......9,665 Medical First Responders:..............91 Youth Volunteers:...........................237 Therapy Dog Handlers:.................25* Total Volunteer Hours:..............52,512 Total Events Attended:..................350 Patient Injuries Treated:.............1,230
Total # of Students Trained: ......4,418 Medical First Responders:..............62 Youth Volunteers:.............................22 Therapy Dog Handlers:...................10 Total Volunteer Hours:..............10,506 Total Events Attended:..................107 Patient Injuries Treated:................658
Total # of Students Trained: ......4,645 Medical First Responders:..............19 Therapy Dog Handlers:.................11* Total Volunteer Hours:................4,469 Total Events Attended:....................46 Patient Injuries Treated:..................83 *Burnaby/New Westminster Shared Division
Powell River/Sunshine Coast Total # of Students Trained: ......1,126 Medical First Responders:..............12 Therapy Dog Handlers:...................18 Total Volunteer Hours:................1,590 Total Events Attended:....................15 Patient Injuries Treated:....................6
Prince George
Total # of Students Trained: ......2,240 Medical First Responders:..............21 Therapy Dog Handlers:...................34 Total Volunteer Hours:................3,641 Total Events Attended:....................55 Patient Injuries Treated:................102
Surrey/Delta
Trail
Port Moody/Tri-Cities
Total # of Students Trained: ......7,273 Medical First Responders:..............67 Youth Volunteers:.............................11 Therapy Dog Handlers:...................27 Total Volunteer Hours:..............16,076 Total Events Attended:....................70 Patient Injuries Treated:................453
Total # of Students Trained: .........332 Medical First Responders:..............20 Therapy Dog Handlers:.....................5 Total Volunteer Hours:...................894 Total Events Attended:....................13 Patient Injuries Treated:....................0
Total # of Students Trained: ......3,633 Medical First Responders:..............10 Youth Volunteers:...............................3 Therapy Dog Handlers:...................18 Total Volunteer Hours:................2,307
Total # of Students Trained: ......2,241 Medical First Responders:..............36 Youth Volunteers:.............................38 Therapy Dog Handlers:.................60* Total Volunteer Hours:..............13,994 Total Events Attended:....................57 Patient Injuries Treated:................124 *Maple Ridge/Tri-Cities Shared Division
Vernon/North Okanagan Total # of Students Trained: ......2,479 Medical First Responders:..............17 Youth Volunteers:.............................26 Therapy Dog Handlers:...................49 Total Volunteer Hours:................8,108 Total Events Attended:....................77 Patient Injuries Treated:..................51
*Richmond/Vancouver Shared Division
Victoria
Total # of Students Trained: ......3,835 Medical First Responders:..............91 Therapy Dog Handlers:...................26 Total Volunteer Hours:..............17,720 Total Events Attended:..................243 Patient Injuries Treated:................436
Penticton
*Richmond/Vancouver Shared Division
Vancouver
Total # of Students Trained: ......1,489 Medical First Responders:..............18 Therapy Dog Handlers:...................6* Total Volunteer Hours:................3,683 Total Events Attended:....................45 Patient Injuries Treated:................222 *Abbotsford/Chilliwack Shared Division
*Burnaby/New Westminster Shared Division
*Maple Ridge/Tri-Cities Shared Division
North Shore/Sea-To-Sky
Chilliwack
WHITEHORSE (Yukon)
Total # of Students Trained: ......1,133 Medical First Responders:..............13 Total Volunteer Hours:...................775 Total Events Attended:....................24 Patient Injuries Treated:..................25
2011 Community Success Prince Rupert
Terrace
Total # of Students Trained: .........635
Total # of Students Trained: ......1,119
2011 Community Success
11
Community Branches
www.sja.ca
Fraser Valley Abbotsford 5-2120 Paramount Crescent, V2T 6A5 P: 604-853-8700 E: abbotsford@bc.sja.ca
Lower Mainland Burnaby-Millennium Line 2058 Alpha Avenue, V5C 5K9 P: 604-294-1980 E: burnaby@bc.sja.ca
Vancouver Island/Powell River/Sunshine Coast Campbell River/North Island 170 Dogwood Street, V9W 2X8 P: 250-287-4627 E: criver@bc.sja.ca
Chilliwack 202-45928 Hocking Avenue, V2P 1B4 P: 604-792-1338 E: chilliwack@bc.sja.ca
New Westminster-Expo Line 200-604 Columbia Street, V3M 1A5 P: 604-521-1606 E: newwest@bc.sja.ca
Courtenay/Comox Valley 107-1742 Cliffe Avenue, V9N 2K8 P: 250-897-1098 E: cvalley@bc.sja.ca
Maple Ridge/Pitt Meadows 306-22230 North Avenue, V2X 2L5 P: 604-467-1490 E: rmeadows@bc.sja.ca
North VANCOUVER/Sea-To-Sky 106-223 Mountain Highway, V7J 3V3 P: 604-990-1290 E: nshore@bc.sja.ca
Duncan/Cowichan Valley 205-169 Craig Street, V9L 1V8 P: 250-746-4058 E: cowichan@bc.sja.ca
Port Moody/Tri-Cities 2338 Clarke Street, V3H 1Y8 P: 604-931-3426 E: 3cities@bc.sja.ca
Richmond 120-6851 Elmbridge Way, V7C 4N1 P: 604-207-2032 E: richmond@bc.sja.ca
Nanaimo 2250 Labieux Road, V9T 6J9 P: 250-729-8889 E: nanaimo@bc.sja.ca
Surrey/Delta 8911-152nd Street, V3R 4E5 P: 604-953-1603 E: sdl@bc.sja.ca
Vancouver-Canada Line 6111 Cambie Street, V5Z 3B2 P: 604-321-7242 E: vancouver@bc.sja.ca
Powell River/Sunshine Coast 5907 Arbutus Avenue, V8A 4S2 P: 604-483-2250 E: priver@bc.sja.ca
Interior & Kootenays Kamloops 627 Victoria Street, V2C 5T4 P: 250-372-3853 E: kamloops@bc.sja.ca
Northern BC Fort St. John 10066 Tundra Street, V1J 4M6 P: 250-785-7233 E: ftstjohn@bc.sja.ca
Victoria 63 Gorge Road East, V9A 1L2 P: 250-388-5505 E: victoria@bc.sja.ca
Kelowna 1941 Kent Road, V1Y 7S6 P: 250-762-2840 E: kelowna@bc.sja.ca
Prince George 470 3rd Avenue, V2L 3B9 P: 250-561-1696 E: princegeorge@bc.sja.ca
Penticton 120-316 Dawson Avenue, V2A 3N6 P: 250-492-3377 E: penticton@bc.sja.ca
Prince Rupert 202-515 3rd Avenue West, V8J 1L9 P: 250-624-4672 E: princerupert@bc.sja.ca
Provincial Head Office Vancouver F2 - 6111 Cambie Street, V5Z 3B2 P: 604-321-2652 E: info@bc.sja.ca
Vernon/North Okanagan 1905-47th Avenue, V1T 9A3 P: 250-545-4200 E: vernon@bc.sja.ca
Terrace 4443 Keith Avenue, V8G 1J7 P: 250-635-5500 E: terrace@bc.sja.ca
CUSTOMER SERVING CENTRE: 604.321.2651 (local) 1.866.321.2651 (Toll-Free)
Trail/Kootenays (c/o the Trail United Church) 1300 Pine Avenue, V1R 4E3 P: 250-364-2067 E: trail@bc.sja.ca
Whitehorse/Yukon Whitehorse C-128 Copper Road, Y1A 2Z6 P: 867-668-5001 E: yukon@yt.sja.ca