St Luke's Vista Magazine 2012

St Luke’s

Hospice Plymouth

30 th

celebrating 30 years of quality care

AZINE MAG

1982-2012

Complimentar y Copy

Photograph by Paul Slater

Inside...

Pearls of wisdom A patient’s journey Unusual ways to donate And much more!

Join us on

Celebrating 30 years of quality care

...Only with your help St Luke’s Hospice Plymouth, Stamford Road, Turnchapel, Plymouth PL9 9XA • T: 01752 492626 F: 01752 482053 • E: info@stlukes-hospice.org.uk www.stlukes-hospice.org.uk • Reg Charity No. 280681

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Contents Green, fashionable & friendly The Big Society Pearls of wisdom Happy Birthday St Luke’s Celebrating success A patient’s journey Lottery winners The Atrium Quality care at home No. 43 Young crowd Olympic efforts Tempting treats Celebrating in style Unusual ways to donate 2011 highlights

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A Big Thank You...

We would like to thank everyone who has contributed to Vista. In particular thanks to our patients, families and supporters who have given us permission for their stories, comments and photos to be reproduced. Not forgetting the many advertisers whose generous support has enabled us to publish this magazine at no cost to the Hospice.

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Welcome

W

elcome to St Luke’s Vista magazine. I hope you enjoy reading the articles. They show many of the faces of St Luke’s, and tell the stories of some of the people who make it such an inspiring service. I am very lucky to work with such a hard working and dedicated group of staff and volunteers and, after 18 years at St Luke’s, I continue to be inspired by the fantastic contribution they and our wonderful supporters make to caring for our local community.

A big thank you to our staff, volunteers and supporters, and a sincere thanks also to those who have purchased advertising space, allowing us to bring you these stories at no cost to the charity. Sally Taylor

Your feedback would be much appreciated.

Please contact us at the address on the cover or email: pressoffice@stlukes-hospice.org.uk

Sally Taylor

Chief Executive, St Luke’s Hospice Plymouth

Contacts

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Parents and carers of children living in, or visiting Plymouth and surrounding area, will be able to find everything they need at:

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How to enjoy life in Plymouth with the family...

Privileged to provide asset management advice to St Luke’s Hospice

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•B ui ld in ev g Su el op rv m ey en in tS g er vi ce s

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T: 01752 492626 Design: Lynsey Mackie Sales: Nina Wearne Publisher: Newton Print www.newtonprint.co.uk

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Vista Production

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St Luke’s Hospice, Stamford Road, Turnchapel, Plymouth PL9 9XA T: 01752 401172 F: 01752 482053 E: info@stlukes-hospice.org.uk www.stlukes-hospice.org.uk

www.vickeryholman.com T R U R O • P LY M O U T H • E X E T E R 01872 245600 01752 261811 01392 203010

T H E S O UStTLuke’s H WHospice E S T welcomes S P E C I your A L Isupport.

STS Find out more at www.stlukes-hospice.org.uk or call (01752) 492626

Green, fashionable and friendly With households set to see a significant reduction in their income in coming years, St Luke’s is in a unique position to offer eco-friendly, affordable solutions to your fashion needs.

P

aisley jumpers. Grandma jackets.

Misshapen dresses. Seen-better-days shoes.

You might assume all of these are standard fare in your local charity shop, but when was the last time you properly looked inside?

St Luke’s Hospice shops have more to offer than big shoulder pads, for the retail network has big ideas. Wander inside one of our stores and you’ll

Cuttin see we’re focused on g Defra s down on wa being funky, fashionays 1.1 ste: m of text forward and if iles are illion tonne nothing else, friendly. in househo thrown awa s ld bin y To put this int s each year Our stores have a . o persp a single ec t wide range of roughly onne of text tive, iles fi 200 products including Im agine 2 black bin b lls many brand new sent to 20 million b ags. in bag landfill items such as s , what a wast home goods, e! shoes, festive gifts and a range of beautifully made couture.

We’ve really developed what we do and become a professional operation that makes the very best of the goods you give us, to give everyone the best deal possible. ...

...Providing the highest standards of professional veterinary care OPENING TIMES Monday - Friday: 8.30am - 6.30pm Saturday: 8.30am - 12.30pm Consultations by Appointment EMERGENCY SERVICE For out of hours veterinary attention or advice please ring 01752 700600

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We can sort the items given to us better than ever before at our new warehouse in Plympton, getting products into our stores faster.

With a new deal to recycle items we can’t sell we’re squeezing every penny we can from your donations, We reuse a nd all to the benefit of re c y c le : the life-changing An estimate work done at the d 250,000 to nnes of clothing a Hospice. nd other tex tiles pass throug h charity sho So next time you p s every year a nd are eithe walk past, take a r sold for re-use or recycled. This look. We’ll give you a fu gives rther use an d a second li a warm welcome, to fe thousands o f unwanted and probably a items that m ight otherw big surprise! ise have gone to landfill.

Green Maxi Dress, Lantana Shoe and Lille Clutch Bag. Image courtesy of Monsoon/Accessorize

The fashion house that is St Luke’s Hospice shop

by Jane Grose

www.prshots.com

A

s every mother of a teenage daughter knows, Prom, the end of term party for all 16 year olds, is all about the dress. The pressures on mothers to provide financially and emotionally can be stressful as every girl considers how to wow themselves and their friends.

Negotiation around these issues is essential if family life is to maintain its peaceful and steady pace. I am fortunate, having the most reasonable and thoughtful daughter (no bias surely?).

However I knew that it was essential that on the night she felt beautiful.

Top tips for charity shop clothes shopping...

• A plain black dress can be dressed up, or down with a few colourful accessories and you can always alter the hemline.

• Trench coats and jackets can be transformed with the simple addition of a belt.

• Look at things you wouldn’t normally go for, get out of your comfort zone!

We searched the shops and I held my breath as I looked at the price tags of acceptable little numbers. On the way home we went in to the St Luke’s Hospice shop in Modbury, a regular haunt, and in conversation with the lovely staff, I mentioned our efforts to look right on the night.

Like the fairy godmother of Cinderella fame the staff in the shop took it as their mission to solve the problem and within no time at all a beautiful dress was produced, matched with lovely shoes and my daughter was delighted with the whole effect. Teamed with sufficient bling to sparkle on the night, a hairdo and manicure, the overall effect turned our lovely daughter into the princess she deserves to be.

So I have learnt there are alternatives to the high street shops which can be equally, if not better able to meet the needs of our lovely daughters and I am deeply grateful for the kindness and support we received from the Modbury St Luke’s Hospice shop staff.

Kate Pyman is the Hospice’s Volunteer Service Coordinator and manages the employee volunteering programmes. She explains how the Big Society idea, that professionals can bring their skills into the voluntary sector, works in practice.

I think the current climate has made people re-evaluate their skills and try something new, while some people are keen to keep their existing skills going. We have accommodated 16 employee volunteering days within the past 12 months, with another five currently booked in. We work with a variety of different companies from accountants, insurance, health and safety inspectors, construction and building companies to retail, engineers and representatives from the food industry. Some wish to tackle challenges that utilise their specialist skills and others wish to do tasks that are completely different to their normal working day. We provide individual days and also group challenges. Generally we are seeing an upturn in what businesses are willing to do for us, including donating materials as well as their time which is a real bonus.

What can the Big Society “ do for us?

T

he Big Society was the big idea behind the 2010 UK Conservative Party general election campaign, and now forms part of the agreement behind David Cameron’s and Nick Clegg’s coalition government. The aim is “to create a climate that empowers local people and communities, building a big society that will “take power away from politicians and give it to people”.

The ideas provoke strong opinions, both for and against. Some in our community welcome the chance to get more involved, while others suggest it’s just politicians dodging responsibility for important areas of government. In our area alone we have seen the management of community facilities transferred to groups of volunteers and a push towards greater involvement by the public in decision making about services available to us. But how do the government’s big ideas affect the running of your local Hospice?

Sally Taylor, Chief Executive of St Luke’s Hospice said: “St Luke’s Hospice Plymouth always has, and always will, rely heavily on the support of our local community. In this vein, we support David Cameron’s “Big Society” ideal of promoting volunteering and community involvement.

I believe that St Luke’s supporters will be at the front of many such projects locally, working as they already do both for us and as, for example, school governors, community leaders and supporters of local projects.

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“

The British government is pushing for businesses and community groups to get involved in providing public services, but what does this mean for your local Hospice?

We have already seen an upturn in local companies offering us their employees’ time to complete jobs which we would otherwise have paid for. We hope to see more of this in the future.

We’ve already seen moves to reform the way we are funded, with future payments to St Luke’s Hospice Plymouth from the NHS and Central Government planned to better follow our patient’s path through the health care system. We have cautiously welcomed this move, though having already seen a reduction in our funding in real terms, we await with interest the details of what this means for us.

However, it has to be said that the majority of the money to run our facilities comes from our community, and we expect that to forever be the case. When our loyal, hardworking and dedicated volunteers already go the extra mile every day to raise the millions we need to keep running, how much more can the big society do for us?”

St Luke’s Hospice welcomes your support.

Find out more at www.stlukes-hospice.org.uk or call (01752) 492626

Lorna Baker’s role within the Hospice is to help local businesses find ways to support St Luke’s as part of their work. She explains that the rules for companies are changing but it will always come down to personal involvement in our cause.

Companies nowadays are often surprised at the cost of the work we do. The big challenges have been to get companies on board and get continual support, though I’ve noticed that some bigger, national corporates are going towards local rather than national charities. We’ve also seen staff members are having more of an input into charity work and donations. We get a lot of benefits from match funding which many big companies do nowadays which we’re pleased about. I think the important thing is the enthusiasm of the employee or company director involved. Whether it’s a big or small company, if you get someone really motivated then the benefits for us are great, even if the actual donation is constrained by the budgets.

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St Luke’s

Pe

Hospice Plymouth

celebrating 30 years of quality care

1982-2012

om

Doctor Mary Nugent - Medical Director What have you learned about yourself from your time at St Luke’s Hospice?

30 th

w is d

As St Luke’s enters into its 30th year, a few members of the Hospice take time out of their busy schedules to share their thoughts and memories of this very special place...

s of l r a

I have been at St Luke’s for 27 years, I have changed and grown-up, I think. In that time I have become a parent and grandparent and discovered that I mind a lot about how people are treated. I am rather decisive in my views which probably can be bossy. I have found out that I am loved and respected by many of the staff and patients. I still love the medical work of specialist palliative care.

Has there been a memory at the Hospice that has really stood out to you?

There have been many. 1. A wonderful young patient, many years ago, who had advanced cancer wanted to go out to a Burns night. We got the Scottish kit from a hire shop and the nurses helped him dress. He looked amazing, had a good evening and came back rather drunk! He died 3 weeks later. I remained friends with his family for a long time. 2. Two very happy visits from the Prince of Wales. 3. April fools jokes played on me by the secretaries and nurses! One when a colleague dressed in a night dress and pretended to be a new patient in bed, the place fell apart laughing when I started to ‘admit’ her. Also when Jane, staff nurse, pretended to be on the phone from the hospital with a very serious but very unlikely patient situation, again I fell for it! 4. The building changes, I have moved offices 5 times in 12 years.

What has St Luke’s done for you?

Given me the ability to practice quality palliative medicine and, I think, fulfil my vocation. It has developed me from a junior doctor to a senior consultant. I have worked with a wonderful team.

Judith Talbot - End of life care facilitator (Education Team) What have you learned about yourself from your time at St Luke’s Hospice?

Throughout my 35 years of nursing I have always been passionate about the delivery of excellent end-of-life care. By sharing my knowledge and enthusiasm when teaching I have learned that I can inspire others to share that passion.

Has there been a memory at the Hospice that has really stood out to you?

In 2008 I was told that I had been successful in my job interview for my post with St Luke’s. One of the people who interviewed me phoned to give me the good news. They were unaware that I was in the same building at that time. I was so happy I ran up the stairs and hugged them!

What has St Luke’s done for you?

By ensuring that I receive the relevant training and support to fulfil the many aspects of my teaching role, St Luke’s has provided me with the confidence and expertise necessary to meet the demands and challenges of my role. I feel valued and truly look forward to coming to work each day.

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St Luke’s Hospice welcomes your support.

Find out more at www.stlukes-hospice.org.uk or call (01752) 492626

Stuart Elford - Chairman of Board of Trustees What have you learned about yourself from your time at St Luke’s Hospice?

Joining the Board of Trustees was a shock and a steep learning curve for me. I would never have guessed that just a few years later I would be Chair of such a wonderful organisation. I’m constantly humbled by the ceaseless dedication of the staff and volunteers.

Has there been a memory at the Hospice that has really stood out to you?

I competed in the 2011 Plymouth Half Marathon to raise money for St Luke’s. I’m no athlete and although I trained hard I suffered from hypoglycemia and collapsed half a mile from the finish. A couple of runners stopped to help me, with an arm around each I staggered on and somehow I finished. It turns out that one of the couple had lost her father in St Luke’s, they gave up any chance of a good result to help me. This restored my faith in human nature and demonstrated the depth of love, affection and support people have for the Hospice.

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What has St Luke’s done for you?

My involvement is entirely selfish – it gives me a great sense of satisfaction to do some good, which is otherwise missing from my day job. I can’t deny that being Chairman has been good for my development, but the biggest thing I get is a constant reminder of human kindness; giving time is more precious than anything else.

Marina Leadbetter - Events Fundraising Assistant What have you learned about yourself from your time at St Luke’s Hospice?

There’s that saying: speech is silver and silence is golden. I’ve learned that listening to people is very important. Sometimes people just want you to be there so they can talk to you, they don’t want advice they just want to be listened to.

Has there been a memory at the Hospice that has really stood out to you?

Being on stage at Midnight Walk and seeing thousands of ladies dressed from head to toe in pink and flashing accessories. It was such an amazing atmosphere and a record number of 3,000 ladies took part.

What has St Luke’s done for you?

Working in the events team has taught me a lot! I’ve gained a great deal of experience and made some fantastic friends. It’s such a rewarding role as I get to experience every event and see how wonderful all of our fundraisers are and how much St Luke’s means to them. The support for St Luke’s is overwhelming and I’m so happy to be a part of such a great charity.

St Luke’s Hospice welcomes your support.

Find out more at www.stlukes-hospice.org.uk or call (01752) 492626

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During my time at the Hospice I have come to learn that people make me tick!

It doesn’t matter if they are patients, their families/carers, my nursing team or colleagues within the organisation, I just really enjoy interacting which is just as well because I seem to talk nearly all day, most days! Whilst I appreciate the benefits of technology a good conversation can bring so many benefits!

Has there been a memory at the Hospice that has really stood out to you?

I have many memories of Hospice life. For me the power of people gathering in support holds the most powerful memories. The Midnight Walk, our Christmas Light up a Life services and the St Luke’s Fashion Show are but a few. Seeing large groups of people sharing the Hospice as a common cause, I find incredibly moving.

What has St Luke’s done for you?

St Luke’s has given me a wonderful rewarding career. No day is ever the same which is extremely motivating. There have been many diverse challenges along the way and I am sure there will be many more going into the future, which as a team we are up for, always keeping the care of our patients as our priority.

Community Champion Edna Carleton has been a dedicated volunteer for St Luke’s since the Hospice doors first opened in 1982. She has seen the charity develop over the years to the invaluable and much loved organisation that it is today.

A

s a result of her loyal commitment and with the support of her fellow can collectors, Edna has helped to raise more than £26,000 of vital funds and create awareness of the important work of the Hospice in the community.

In Edna’s words...

“

I was one of the very first voluntary helpers when St Luke’s opened at Dean Park. I had to leave when my husband became ill. After he passed I returned to become a door to door collector. I took over the post of the Sparkwell Organiser in the late 1970s and continued to build up the collection myself until I had covered the six villages around Cornwood. I now have collectors covering these areas.

In the 1980s I qualified as a spiritual healer and a reflexologist. Then together with the owner of the main healing centre in Plymouth (now at Unity House) we trained at the Bristol Cancer Help Centre over a period of two years. When sufficiently trained we started the only cancer support group in Plymouth together, which successfully continued until the Mustard Tree Centre opened at Derriford Hospital. I am able to advise cancer sufferers on diet, vitamins and minerals.

Edna Carleton - Volunteer Can Collector Has there been a memory about the Hospice that has really stood out to you?

My memory of St Luke’s is knowing that the Hospice is a very happy place to visit, the loving atmosphere meets one at the moment of entering the building.

What has St Luke’s done for you?

The Hospice is such a special place, one visit is never forgotten. I never stop praising St Luke’s and I’m so happy that I can still help.

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St Luke’s Hospice welcomes your support.

Find out more at www.stlukes-hospice.org.uk or call (01752) 492626

“

Alison Veli - Modern Matron What have you learned about yourself from your time at St Luke’s Hospice?

Edna has recently been awarded an MBE for her exceptional work for St Luke’s Hospice and the local community.

St Luke’s Community Fundraiser, Wayne Marshall said: ‘Being a volunteer for 30 years is an amazing achievement. Edna is a lovely, kind hearted person. We cannot thank her enough for her continued hard work and support. All of our volunteers do a fantastic job ‘.

St Luke’s

Hospice Plymouth

30 th

celebrating 30 years of quality care

Staff at St Luke’s predecessor Syrena House

1982-2012

Happy Birthday St Luke’s Turnchapel site Nov 1986

The Hospice today

St Luke’s celebrates a new milestone in 2012, entering into its third decade of caring for terminally ill patients.

O

ur passion and dedication to offer dignity and choice to thousands of patients in Plymouth, South West Devon and East Cornwall has never dwindled.

With pure devotion and commitment, staff and volunteers have shaped the Hospice into what it is today. It has grown from a small, seven-bedded unit at Syrena House in Plymstock to a purpose built 20-bedded inpatient unit at Turnchapel, with a specialist service within the community and Derriford hospital. Our specialist staff includes Doctors, Nurses, Social Workers and Occupational

Therapists who are all trained in Palliative Care. The aim of our teams is to provide the highest quality of care to alleviate pain and distressing symptoms and to offer practical, emotional and spiritual support to patients, their families and their carers.

St Luke’s cares for people with serious illnesses such as cancer, motor neurone disease, heart failure, multiple sclerosis and chronic lung disease.

Since 1982, we have felt a strong presence of support from the community; their support has always been and will continue to be very important.

We appreciate the many partnerships, sponsors, loyal friends, volunteers, advocates, patients and families we’ve had the pleasure to know during the last 30 years. It’s an honour to pause, and simply say thank you.

St Luke’s Hospice welcomes your support.

Find out more at www.stlukes-hospice.org.uk or call (01752) 492626

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The St Luke’s Education Team work hard to maintain the Hospice national reputation for excellence in End of Life Care (EoLC) throughout its 30 year history.

Celebrating Success

www.city-chiro.com

W

e are celebrating another national first with our ‘Six Steps to Success’ EoLC programme as the first in the country to offer accreditation with a Hospice, when completed.

The nine month course focuses on EoLC in nursing home, domiciliary and dementia care (optional).

When finished participants have regular practice updates throughout the year to ensure that their knowledge is kept up-to-date.

Two care homes in Plymouth have gained this unique accreditation, with another thirteen care homes in Plymouth and South Hams due to be accredited in June 2012 and more in 2013. We now also include home care agencies and are proud to announce that three of these will be gaining accreditation.

Each home or agency awarded has an impressive navy blue and gold presentation plaque to display, have ongoing support from our expert team of EoLC professionals and will be reaccredited every twelve months, providing they have successfully maintained their standards. Each promise to adhere to St Luke’s high standards of EoLC. We hope that this will help reassure people that the care their nearest and dearest will receive, will be the best possible.

  

               

  





    



  

A patient’s journey...

Sixty-one year old Lesley is currently recovering from Upper Gastrointestinal Surgery, she has been using St Luke’s services for the past two years.

What support do you receive?

On several occasions I wouldn’t have coped without their help. I have definitely gained more confidence. Just knowing that someone is on the end of the phone, day or night to talk through my concerns is such a comfort.

Why is the service important to you?

I’ve been given the opportunity to try a variety of services, including the lay back bath and a leg therapy treatment which is a blessing at keeping my water problem at bay.

Why should people be aware of the help that St Luke’s can provide?

Everyone should know what St Luke’s can offer.

My life is so much easier now. They put your mind at rest, making things easier to accept and are always there to listen.

What would life be like without St Luke’s?

Very quiet, I think I would be at a loose end as I live on my own. The services are the main focal point of my life. I wouldn’t have any backup apart from when I visit my GP.

I’m just a normal person who happens to have a horrible illness. I don’t get treated any differently by my therapists, I feel comfortable around them and we always have a good laugh!

I would like to thank everyone at St Luke’s for all that they do. They truly are the best.

Complementary and Alternative Medicine Lead Practitioner Val Evans has worked at St Luke’s for over six years. Originally from a nursing background and a therapist for over 25 years, her main role is to provide relaxation and well being to patients and their main carers. She explains...

“

We provide aromatherapy, massage, reiki, reflexology, relaxation and visualisation as well as the Bowen technique. The main aim of each therapy is to relax the patient, working very closely with the medical teams here at St Luke’s Hospice.

We offer comfort, space and time in a safe environment. Working alongside traditional medicine in very much a clinical way compared to what you would normally receive in a beauty salon.

The team, apart from myself, are all volunteers who generously give up their time to help and are essential to providing therapies across St Luke’s at Turnchapel, Pearn and the Day Hospice.

“

I receive a great deal that I’ve found extremely helpful. My Community Nurse Cathryn has been my main contact, she always points me in the right direction and also Val Evans (CAM Lead Practitioner) is great, she instantly knows as soon as I walk through the door if I need a treatment or just some time to talk, she is so understanding.

Pressure Relief Specialists

01752 345678

Putnam Health Co Ltd Langage Ind Est, Plympton PL7 5ET

u www.putnams.co.

k

• Back & neck supports • Pressure relief products • Memory foam products • Customised foam • Foam cut to size

Lottery

winners

3 and Steph We have a dedicated team who help to keep the St Luke’s Lottery running smoothly effective way to pay. If you join as a new member and produce winners every week. and pay for a whole year, you will be sent a Lottery

J

ackie and Steph form the admin team, ensuring that all the £1 a week memberships are added into the weekly draw for a chance to win a fantastic £1,000. They also run the draw and notify the winners, which is a highlight for both of them, making a phone call every Friday afternoon to tell a lucky person that they have won the jackpot!

All new members are registered and sent a welcome letter with a unique number. Over half of our members use standing order, which is the most cost

Complete Works Property Maintenance

We specialise in custom made kitchens

We are an honest and friendly family run business, with great prices for Devon and Cornwall.

Find us on...

Call us for a free estimate T: 07973 451373 www.completeworks-plymouth.com

Our role is to help you set out on the enterprise journey, and provide the support that you need at every step along the way.

Call for some 1:1 advice or choose one of our business growth workshops.

Chat to our team freephone: 0800 028 5699

Jackie

teddy as a thank you. We are hoping that during our 30th Birthday year the special limited edition bears will be a sought after attraction!

New for 2012 are wedding or celebration ‘favours’ which are proving to be very popular. Jackie or Steph will arrange personalised tickets on request for supporters. Lottery gift vouchers are also available as alternatives to presents.

Jackie and Steph work very closely with our hardy team of collectors who call on their regulars regardless of the time of year, in rain and shine to collect memberships. Most are unpaid but do get a small commission to help cover petrol etc. Many have been collecting for a number of years and have built up a great rapport with our members.

Collectors cover various areas in Plymouth, Devon and Cornwall. It is up to Jackie and Steph to ensure that new members are allocated the correct ‘round’ or area for the collector to call and then to issue new round sheets in time for them to make their visits.

As you can imagine, we keep Jackie and Steph very busy, they are certainly winners to us! They can be found with a cheery smile and a warm welcome.

If you’re interested in joining our Lottery for only £1 a week and be in with the chance to win £1,000, £200 or one of 30 £10 runner up prizes then please call 01752 246596 or email lottery@stlukes-hospice.org.uk

Gift Aid

Did you know?...

T

he Government give away millions in charitable aid every year, but for us this will only be in the form of Gift Aid. If you Gift Aid your donations to St Luke’s Hospice, we can claim 25% from the Government, ensuring that your money is used locally.

So far this year we have been able to claim back over £72,000 using Gift Aid on donations and sponsorship at fundraising events. It’s easy to increase your local giving in this way, all you have to do is sign or tick a Gift Aid declaration and we will do the rest. It doesn’t cost you a penny but will increase any donation you make by 25%.

Wills, Tax & Probate Lasting Power of Attorney Conveyancing Call free 24/7 on 0800 169 1703

How does Gift Aid work?

Complete a Gift Aid declaration form, we can then claim the tax back on your donation. Eg. a £10 donation will be worth £12.50.

Do I have to make a declaration every year?

You only have to complete the form once, we can then claim the tax back on a donation of any amount that has been made to us in the last four years or from any date in the future.

Am I eligible for Gift Aid?

Yes, if you’re a UK tax payer. Even if you are not employed, you’re still eligible if you are paying tax on any of the following: • Personal or occupational pension • Gains on the sale of stocks and shares • Bank and building society savings accounts • Overseas and UK investment dividends

Whether you’re a homeowner, or a landlord, no job’s too small for Ben. He does everything from electrics to plumbing, from plastering to property maintenance and all of Ben’s work is guaranteed. So for a professional handyman service, why not give Ben a bell today.

Where can I get a Gift Aid declaration form?

• • • •

Our website: www.stlukes-hospice.org.uk On any donation form On the back of our thank you letters Or give us a call and we will pop one in the post for you

T: 01752 244885 M: 07818 420290 www.bdworks.co.uk

Now MCS registered to fit Soloar Panels Take advantage of this Government backed scheme to • Generate your own electric • Reduce your electricity bills • Reduce your Carbon Footprint With an established Electrical Contractor All work guaranteed and we provide a friendly, efficient service!

T: 01752 250801 M: 07891 909846 E: hydeparkelectrical@yahoo.co.uk 42 Gifford Terrace Road, Plymouth PL3 4JE • www.hydeparkelectrical.co.uk

T: 01752 347123 E: enquiries@ashleighifa.co.uk www.ashleighifa.co.uk

10%

Initial consultation at no cost

of any fee received as a result of this advert will be donated to St Luke’s Hospice Plymouth Quote: STL1

We have over 60 years of experience in providing specialist advice in all areas of financial planning, including: • Investment and savings • Retirement planning and retirement options • Long term care • Inheritance tax planning • Life and Income protection • Mortgages Trading style of Tom French and Associates - Regulated by the Financial Services Authority - Registered Number 185513

Q

uality Care In your own home

St Luke’s have provided quality care for the past three decades and are now branching out with a new venture...

S

t Luke’s Care is a Domiciliary Care Agency specialising in personal care and support to adults with illness, disability or frailty of age in Plymouth, the South Hams and Tavistock.

Whether you are in need of home care for yourself, a relative or friend we are here to help.

We will bring the skills we have acquired over the past 30 years to the comfort of your own home, making you safe in the knowledge that you are dealing with a team of highly experienced, professional care providers.

What’s more, all our profits go to St Luke’s Hospice helping to contribute to the £4.5 million that the charity need to remain open every year.

Why use St Luke’s care to meet your needs?

We will work hard to create a package as individual as you are and ensure the care we provide is exactly the right level for you, based on your specific, personal needs. Your right to dignity and confidence will be respected at all times. You will also be supporting your local Hospice.

What is e?

Domiciliary Car

r

meone you care fo

so • It is care for you or in your own home by

which is delivered Support Workers. paid, trained Care help you manage • It is personal care tog. independent livin mestic tasks.

• It is help with light do to leave your home u tions.

• Support, enabling yo ents or social func tm in po ap nd te and at the meone to stay with • It is respite care – sor while you take a break. person you care fo

When will the service be available?

From April 2012, we are just going through the process of registering with the Care Quality Commission (CQC) who will ensure that we are providing a safe, quality service.

For more information...

Contact the Service Development Manager Dymphna Knowles on 01752 401172.

St Luke’s Hospice welcomes your support.

Find out more at www.stlukes-hospice.org.uk or call (01752) 492626

19

St Luke’s charity shops offer the dedicated shopper a wealth of ways to supplement their wardrobe and home.

No.43 Boutique Y

ou can bag a bargain and unearth unusual brands within any one of the St Luke’s shops dotted around Plymouth, South West Devon and East Cornwall.

The destination of choice for any fashion savvy individual has got to be one of the charity’s newest shops No. 43 in Plympton. For the dedicated label hunter, there’s some great finds to be had.

The shop caters for women of any age and size and has been steadily trading for the past 12 months.

Once this charming outlet has been discovered, it’s never forgotten! Customers return time and time again to purchase their desired item whilst supporting the work of the Hospice at the same time.

St Luke’s have developed good relationships with other local bridal/prom traders who generously donate their end of line stock throughout the year.

Check out the small stock of dinner jackets for men and ladies smart separates. Not forgetting the high quality shoes, bridal, prom and evening wear, all of which are brand new (or very nearly).

High quality donations are always welcome all proceeds in aid of St Luke’s Hospice.

43 The Ridgeway, Plympton, Plymouth

No.43

St Luke’s hospice Boutique Specialising in: • Bridal Gowns • Ball Gowns • Prom • Gents Dinner Suits • Mother of the Bride • Cocktail Dresses • Shoes and Accessories

There is a wonderful and unique range of accessories from handbags, jewellery, fascinators and hats which make for a happy hunting ground no matter what you seek.

If you have a special event coming up then call in to No. 43 and say hello to the Manager Gill Heaver and her loyal group of volunteers. They always greet with a warm welcome and are very happy to help.

Reg Charity No. 280681

43 The Ridgeway, Plympton, Plymouth Tel: 01752 338762 (open mon-SAT 9am-4:30pm)

s ’ e k u L St Young Crowd t Luke’s Hospice Plymouth is pleased to welcome four new apprentices to its retail operation from the end of July.

“

The local charity has one of the largest retail networks in the SouthWest, with nearly 40 stores and a distribution warehouse in Plympton.

During their apprenticeship the four candidates, all under 21, will learn how to sort products to go into shops, organise deliveries and collections and learn the logistics of working in a As an organisation that relies on busy distribution centre.

the support of the community we Nicola Critchley, St Luke’s Retail take our responsibilities to give back Development Manager said: “As an organisation that relies on wherever possible very seriously

In a new project for the Hospice, the four will combine working in the warehouse with studying with City College Plymouth, eventually finishing the one-year programme with an NVQ 2 in warehousing.

“

S

Life is sweet (but no Sugar) for the new St Luke’s Hospice apprentices

the support of the community we take our responsibilities to give back wherever possible very seriously. We’re really happy to offer the opportunity to learn new skills and we’re excited about the possibilities of further extending the apprenticeship programme in the future.”

SOLAR CLEANING

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Francis Clark. Inspired Francis Clark LLP Offices:

Exeter

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01822 613355

GROUNDS

Cleaning • Homes/Shops/Offices/factories • Regular Or One Off Blitz Cleans • Window Cleaning • Carpet & Floor Cleaning • Hygiene Area Sanitisation • Washroom Supplies • Guttering and Facias • Solar Panel Cleaning • Fast and Efficient Service • Remove Stains and Spills • Competitively Priced, All Work Guaranteed, Fast & Efficient

Grounds Maintenance • Regular Grass Cutting • Hedge Trimming Service • Specialist Weed Control • Fencing Repair or Build • Laying Patios & Decking Solar Panels • All types of panels • No scaffolding required • Maintain full efficiency • One off, or contract • Pays for itself in weeks

With over 16 years experience, we have the expertise to cater for all of your needs.

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9 HOLE MEMBERSHIP

£295 p/year or £26.30 p/month

Perfect for beginners, or those that prefer to play nine....

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IO N1 1 -12

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PLYMOUT

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T: 01752 565 064

FIXTURES...

18 Feb 2012 Nottingham The Championship Home 3pm 25 Feb 2012 Esher The Championship Away 2:30pm

Plymouth diving sensation and longstanding St Luke’s supporter Tom Daley took some time from his busy training schedule to answer our questions...

Before becoming involved with helping St Luke’s did you know much about the charity?

I knew of many family members that were cared for in the Hospices in their final days and I know they were very happy and peaceful in the end.

Were you surprised to learn how much money St Luke’s must raise each year (at least £4.5 million) in order to remain open?

It’s a very surprising figure, I think if more people knew they would be more generous in their giving.

How/when did you become interested in diving?

I went to my local swimming pool with my family and saw people diving and I thought I would give it a go. I was 7 years old.

Do you think the new Life Centre will be an advantage for Plymouth and influence the local community to become more active?

Definitely, it will make the divers training a lot easier and allow more people to try new sports and have state of the art facilities to do it in too.

How many hours a week do you train and are you feeling confident about the Olympics?

I train for 24 hours a week and I’m as confident as I can be at this stage.

If you could compete in any other Olympic event, what would it be and who would you like to meet?

Arial skiing, where you go down a ramp and then do somersaults off of it and Usain Bolt would be awesome to meet, but he might be hard to catch!

What are your aspirations for the future?

I hope to win every major diving title, I only have the Olympic title to go.

www.plymouthalbion.com

We wish you lots of luck for the Olympics Tom!

lympic efforts t’s not just a big year for St Luke’s in 2012. In fact, the whole country will be under starters orders as the London Olympics hits the UK.

The nearest events to us will be Weymouth Bay and Portland Harbour, the venues for the Olympic and Paralympic Sailing competitions, and the first London 2012 Games venues to be finished.

Although Plymouth may not be holding any events as part of the main schedule, thousands of people are expected to gather here when the city plays host to the Olympic Torch Relay on May 19, 2012. As part of the first evening celebration in the country there will be entertainment shows and a specially created cauldron will be lit from the Olympic Flame, which will have travelled from Land’s End in the previous days.

Sebastian Coe, Chair of the London 2012 Organising Committee of the Olympic and Paralympic Games said: “The Olympic Flame will shine a light right across Plymouth, celebrating the culture and heritage of the area and showcasing the very best of Plymouth. We have no doubt that the welcome Plymouth will provide, demonstrates how the spirit of the Olympic Games is reaching out across the UK and excitement builds as the start of the 2012 Games draws closer.”

Once the Games kick off there will be chances to sit back and enjoy shows on the Big Screen in Plymouth’s city centre, covering both key events and the history of the Games.

We’ll also get a taste of top-class international sport as the newly-built Life Centre is to welcome the Canadian and Lithuanian diving team for

training and that’s all on top of an expected boom in tourism as visitors from all over the world descend on England for the three week extravaganza.

If you are feeling left out there’s plenty of challenges that St Luke’s can offer you.

From our special 30-mile Midnight Walk for the ladies or our 50-mile Tour de Moor bike ride, there’s a sporty special on our menu just for you.

Or perhaps you have already signed up to any running event, anywhere in the country? The Hospice would be delighted if you would be good enough to complete the event in aid of St Luke’s Hospice Plymouth.

Contact our fundraising office for more details on any of our challenges on (01752) 492626.

Tahitian Noni™ Original Beverage is backed by multiple human clinical studies. To date, 14 separate human clinical studies have validated the remarkable health benefits of Tahitian Noni™ Original Beverage.

Tahitian Noni is a trademark of Tahitian Noni international, Inc. Tahitian Noni International, Inc. Used with permission. All rights reserved.

I

With the upcoming London Olympics soon upon us, Plymouth and St Luke’s will be looking at ways to celebrate the talent and enthusiasm for sport in our region

To have Tahitian Noni™ Original Beverage delivered to your door, or for more information call Martha T: 01626 200602 or E: marthahocking@gmail.com

TNI ID #104712

Ingredients • 8oz self raising flour • 1/2 tspn salt • 1/4 tspn mixed spice • 4oz butter • 1lb ripe bananas • 4oz sultanas • 6oz caster sugar • 2g eggs • 2oz walnuts (chopped)

For Extra indulgence, ice your finished cake or add creamy butter cream!

Tempting

treats...

Banana Cake

These much loved recipes have been kindly shared by the St Luke’s Cook. They are simple but tasty and enjoyed by numerous visitors and patients alike. So, get your oven gloves on and try these tempting treats!

Method

RESTAURANT AND GRILL Rocky’s is the latest restaurant to be opened by Tony and Nick Achilles. Specialising in homemade burgers, steaks and grills, Rocky’s uses local Westcountry produce to ensure the best quality and the best tasting food.

1. Sieve the flour, salt and mixed spice 2. Rub butter into this mix 3. Add sugar, chopped walnuts and sultanas 4. Mash banana and eggs together 5. Add banana and egg to the dry ingredients 6. Place the mix into a well greased and lined 1Ib loaf tin 7. Cook on the middle shelf for approx 1 hour 10 minutes at gas mark 4.

Tony and Nick have named the restaurant after their father, Rocky. The ethos of Rocky’s is good food served with a Mediterranean flair, so every meal is a pleasure to share with your friends and family.

“Rocky believed that good food relies on its natural flavours. So our steaks and burgers are cooked in simple, traditional ways. We cook fresh every day, on site – even our chips are home-made!”... Tony Achilles.

CALL TO RESERVE YOUR TABLE! Tel: 01752 227392 Email: enquiries@rockysgrill.co.uk Rocky’s Restaurant, The Barbican, Plymouth PL1 2LS

www.cornishfarmproduce.co.uk

4oz chopped glace cherries added to the mix is very popular at the Hospice!

Celebrate in style

Scones Ingredients • 1Ib self raising flour • 6oz hard butter • Pinch salt • 2 medium eggs • 1/4 pint semi-skimmed milk

Method 1. Rub flour, salt and butter together to resemble course bread crumbs 2. Mix eggs and milk 3. Add to dry mix a bit at a time to make a soft dough 4. Roll out to 1 1/2 inch thick 5. Cut to shape with metal cutter 6. Place on greased tray and egg wash 7. Cook at gas mark 7 (220c) for 15-20 minutes 8. Cool on wire rack

COFFEE SHOP & LICENSED BAR Mint Tea Latte Cappuccino Mocha Expresso Earl Grey Hot Chocolate Americano Chocomilk Tea Fruit Tea Paninis Baguettes Salads Pasta Jacket Potatoes Lasagne Sandwiches Chilli Breakfast Fries Soup Daily Specials Burgers Draught Lager Guest Ale Bottled Wine Soft Drinks Fruit Juice Spirits Bitter Mixers Cider Bottled Ale Children’s Drinks

EVERYONE WELCOME Fort Stamford Health and Fitness, Mount Batten, Plymouth • 01752 407999 enquiries@fortstamford.eclipse.co.uk • www.fortstamford.co.uk

Truly fine food at very reasonable prices with breathtaking and inspiring views across Plymouth Sound. We cater for: • Weddings • Civil weddings • Birthday parties • Formal dinners • Wedding anniversaries • Funerals Madeira Road, The Hoe, Plymouth PL1 2NY T: 01752 664327 E: club@rpcyc.com T H E S O U T H W E S T www.rpcyc.com SPECIALISTS

Edgcumbe Guest House 50 Pier Street, West Hoe, Plymouth PL1 3BT • 01752 660675 / 07941 242228 www.edgcumbeguesthouse.co.uk • enquiries@edgcumbeguesthouse.co.uk Friendly guest house offering superb bed & breakfast in lovely surroundings adjoining Plymouth Hoe & Sea front. Easy walking distance of the City Centre, Barbican and all attractions. Our generous English breakfasts are freshly cooked using top quality ingredients. Special diets are catered for.

Rooms are en suite, clean, bright & comfortable with Book online, by flat screen digital colour tvs & Freeview, hairdryers, phone or email. complimentary toiletries, biscuits, tea & coffee.

Ground floor rooms are available. Limited free private parking. Street parking is plentiful & free of charge from 4pm until 10am. Concessionary tickets are available at other times. Own keys provided giving access to rooms at all times.

As it’s St Luke’s 30th Birthday, we’ve pulled out all the stops to bring you a year of unforgettable events. Below is a taster of what’s on offer...

Pink pals at the Midnight Walk

Celebrating 30 years in style Adrenaline Rush– 31.03.12

Getting muddy at the Tour de Moor

New for 2012 and very much in line with our more fear factor based events. This challenge takes participants on a thrilling ride! You can enter as a team if you wish, but nobody will be drawing the short straw, it’s all on the extreme side!

Test your nerves by zooming down the UK’s longest, highest and fastest zip wire. Brave the giant swing flying 150ft over a lake, or take on a coasteering challenge with fresh water, wild swimming, traverse rock faces, climb sheer cliffs then jump no-strings-attached into the lake.

Plymouth Half Marathon – 03.06.12

Set yourself a real challenge by running the nationally acclaimed Plymouth Half Marathon for St Luke’s Hospice. If you register to enter as a gold bond runner we can provide you with a running vest or t-shirt, training guide and also give you a support pack for your own cheering squad!

Swimathon – August 2012 This years swimming challenge will be taking place at the new Plymouth Life Centre. Swimmers will have the choice of tackling three distances - 1.5km, 2km or a mammoth 5kms as an individual or a team in aid of the Hospice.

Open Gardens Scheme - Throughout 2012 Especially for our green fingered friends, the Open Garden scheme showcases fabulous gardens in Plymouth, South West Devon and East Cornwall. From small private affairs to grand stately homes, each is enchanting in its own way!

26

Forget Me Not Boat Trip – 16.06.12 The Forget-Me-Not boat trip is an annual event for St Luke’s. It provides a poignant way for family and friends to remember loved ones.

Taking in Plymouth from the serene waters in Plymouth Sound, those onboard can enjoy beautiful readings and a calming stop to scatter Forget-MeNots in remembrance.

Midnight Walk – 21.07.12 Somewhat of a show stopper, the Midnight Walk is an event not to be missed! Last year, a sea of over 3,000 pink ladies walked the streets of Plymouth in aid of the Hospice, the atmosphere is always electric!

Register now for either the 7, 13 or the new 30 mile route and guarantee yourself the best girls night out of the year!

Tour De Moor – 07.10.12 Now entering its third year, Tour de Moor is going from strength to strength and still remains a firm favourite for hardy St Luke’s followers. Participants can tackle either a fun 7 mile short course or a more challenging 50-mile mixed terrain route.

Both options give the opportunity to take in the breath-taking views, whilst getting very muddy!

St Luke’s Hospice welcomes your support.

Find out more at www.stlukes-hospice.org.uk or call (01752) 492626

Light up a Life

Sky Dive - A thrill seekers dream!

Making a splash at the Swimathon Festive fun at the Reindeer Rally

Skydive – 20.08.12

Light up a Life – Throughout December An established Hospice tradition, our beautiful Light up a Life candlelit services are held throughout the communities we serve each year, so people can join together to remember their loved ones.

For more information please visit our website: www.stlukes-hospice.org.uk or call 01752 492626

This challenge requires a real leap of faith and nerves of steel! Jump from 15,000ft at Dunkeswell Airfield (near Honiton). As it’s our 30th anniversary we are attempting to break the current UK record for most jumps in a day, currently standing at 127!

Not only can you help raise funds for St Luke’s, but you can also be part of a record breaking team!

Fashion Show – 07.12.12 Milan, Paris and...Plymouth! The St Luke’s Fashion show is a guaranteed head turner. Plymouth Pavilions will play host to a thoroughly enjoyable evening for fashionistas to keep up with the latest trends on what’s hot and what’s not!

Go Sparkly - TBC Add some dazzle to dark December days with Go Sparkly, our Christmas campaign! Ask your work colleagues, school friends or community group to join in. Go for shiny leggings a glittery wig and make-up, get snap happy and post us your pics!

Reindeer Rally – 25.11.12 A festive run through Central Park, offering a 5km run or a 1.5km fun run to allow families to enter together. Expect to see hundreds of antlers and red noses dominating the park!

Please book your place by calling 01752 395134 or email clair@attik.org.uk

Unusual ways

to donate We need to raise over £4.5 million every year to keep the Hospice running, and we’re very creative about how we do it. You might be surprised at how you can donate…

T

aking a holiday or getting in a bit of retail therapy will always make you feel good.

But did you know you can do your bit for St Luke’s at the same time? Your local Hospice has arrangements with a number of local and national companies that mean that when you are buying insurance or simply buying a pint of milk, we can benefit.

Internet Shopping – easyfundraising.org.uk This is a free service where you can shop with your favourite online stores and at no extra cost raise funds for us. You still shop directly with each retailer as you would normally, but simply by using the links from the easyfundraising.org.uk site first (and selecting St Luke’s as your chosen charity) each purchase you make will generate a cash back donation to us, instantly raising us money.

Holidays – travel2give.co.uk with Peter Goord Travel Travel2Give are unique because they are a network of UK travel agents who dedicate their time and part of their profits to raising money for charities. They recycle 28

profits made on your holiday bookings back to us, so your holiday can do us a ‘world of good’ too. Contact Peter Goord Travel on 01752 36418.

Financial Advice and Health Check Premier Lifeline offers you the opportunity to have a free health and wealth check and donate a percentage of their commission to your choice of charity. Whether you need advice on mortgages, investments, pensions, insurances, wills, trusts or even probate for yourself, your family or your business, this is an easy way for you to support us. Call Premier Lifeline today on 01752 842002 or email peter@pimb.co.uk.

Scrapping Your Car – giveacar.co.uk The UK’s first car donation scheme will let you turn your old car into cash for your favourite charity. They arrange collection from your home

St Luke’s Hospice welcomes your support.

Find out more at www.stlukes-hospice.org.uk or call (01752) 492626

address and then either sell your car at auction or scrap it. The proceeds are then donated to St Luke’s.

Moving Home -

www.dial-a-move-plymouth.co.uk Dial A Move are a family business based in Plymouth, specialising in domestic house moves and commercial removals. They’ll donate 10% of every quote to St Luke’s if you ask them and with over 30 years experience in the removals business can offer a friendly, personal service that takes the stress out of your home removal. For a free estimate contact them through their website shown above or give them a call on 01752 308279.

Spring Clean – Donate old mobile phones If you have old handsets gathering dust in the corner of a drawer then gather them up and drop them off to the Hospice. Not only will we be able to recycle them in return for a donation but the precious metals will be used again, lightening the load on mines in the developing world where the components often come from.

Our caring staff are here to listen and advise you, 24 hours a day, 7 days a week.

– Pre-paid Funeral Plans available, please phone your local funeral home – Personal care and attention – Monumental masonry service

New Funeral Home at Plympton Glen Road 01752 208059

Crownhill

Plymouth City

01752 303830

01752 303800

12-14 Morshead Road

61 Exeter Street

Devonport

Plymstock

01752 565102

01752 482900

152 Albert Road

72 Pomphlett Road

Saltash

Ivybridge

01752 303165

01752 690890

160 Callington Road

Fore Street

Renovating Your Home –

Donate scrap metals If you’re planning on undertaking a bit of home renovation we can make use of your scrap materials left over after rewiring your house. Call 01752 339807 and have a chat about what you’re keen on donating and we might be able to arrange for collection, all in aid of a good cause.

Buying a loaf – www.co-operative.coop If you’ve got a Co-Op members card you’ve got the flexibility to donate your share of the profits (or a portion of it) to St Luke’s in your name. It’s easy to set up online and you can add or change us as a beneficiary whenever you like. So that loaf of bread, could make us some bread!

Sending Flowers Local florist Amanda Armstrong has struck a deal where whenever someone buys one of her gorgeous seasonal bouquets she’ll make a small donation to the Hospice. Check out her website for the latest offers at http://www.flowersbyamanda.co.uk or give her a call on 01752 404041.

Free Delivery in the Plymouth Area Flowers for any occasion

a d n a Am flowers by

Call Amanda 01752 404041

Gifts for all occasions

10% all p u overrchases £10

off

free gift wrapping on all purchases

2 Frankfort Gate, Plymouth • www.beauxcadeaux.co.uk

A few highlights from 2011...

The n e room wly deco r to Ply at the Ho ated child sp re mout h Rou ice with t n’s nd Ta h ble anks

A ge from nerous do Cost n cutte ation r

Opening of Shabby Chic, the Barbican

Tree S u

Fancy d re the Mid ss fun at night Wa lk

e d tim n o ly goo whee wheelath a g Havin 24 hour e at th

rfing!

ow’ in ‘Go Yell

June

Sidies St Lu for ke’s

y for he sk e to t Sky dive k a t rs e’s t Luk seeke Thrill e 2011 S th

30

The Tour de Moor challenge

The de Reind but eer R

un

rgyle

uth A

al

nnu he a om tfest r f s eed Rock Proc

for lash a sp ilight g n i Mak de at Tw i Tins

Walk on the Wild Side

St Luk torch r e’s Light up a unners Life

A new car for St Luke’s to use kindly loaned

by Ocean Mini for the year,

s tma hris e tly C ea danc ic r t St

St Luke’s Hospice welcomes your support.

Find out more at www.stlukes-hospice.org.uk or call (01752) 492626

lymo The P will - ice d o o p g s on of he Ho Seas d visit t squa

St Luke’s staff and Volunteers end the year wishing everyone a Merry Christmas and a Happy New Year 2012!

   The Power of Dreams

The Honda Jazz Book a test drive at your local Honda dealer.

Rowes Honda

447 Wolseley Road, Weston Mill, Plymouth PL5 1BL. Telephone 01752 364400 56 Oreston Road, Plymstock, Plymstock PL9 7JQ. Telephone 01752 485333 or visit www.rowes-honda.co.uk