SP - 019 - Quality Policy Statement

Page 1

Last Updated: 09/01/2023

Quality Policy Statement SP_019

Storm Procurement recognise the value of operating an efficient and effective Quality Management System (QMS), and ensuring that the company meets the needs and expectations of our clients, stakeholders, and other interested parties.

The QMS has the unanimous support of the Directors, who shall ensure that appropriate support and resource is made available to ensure the smooth operation of the QMS.

Our aim is to maintain and build on our reputation as a professional and reliable procurement organisation in the Mining and allied industries.

All employees are made aware of the need to maintain a high level of performance and are required to carry out their duties in accordance with the defined operational procedures.

In order to maintain our Quality Policy and meet our business objectives, it is necessary that every reasonably practicable means be used to:

 Comply with applicable legal requirements and with other requirements to which we subscribe.

 Provide consistent, reliable, high-quality services to our customers, maintaining good customer relationships and increasing customer satisfaction.

 Secure a higher proportion of repeat business from satisfied clients.

 Provide training, support, resources and encouragement to all employees to ensure they realise their full potential in meeting the quality policy and its objectives.

 Continually review and improve our policies and procedures.

 Communicate this policy to all interested parties including our customers, suppliers and employees, and encourage others to adopt equivalent standards.

 This policy will be reviewed yearly and amended accordingly to ensure that is continuously relevant to our business activities.

Authorised by:

Date Approved: 12/12/2022

Position: Operations Director

Review Date: 01/09/2023

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