2015 e news edition 4 by Strata Community Australia (WA)

E-News Edition 4 2015

SCA (WA) E-NEWS

FEBRUARY

APRIL

JUNE

AUGUST

OCTOBER

DECEMBER

E-News INDEX 2

Kleenheat

Index

Perrott Painting

President’s Report

Strata Community Insurance

2015 Strata Community Awards – Nominations announcement

BankVault Cyber Security

9-10

Houspect

11, 14

CHU Underwriting Agencies

12-13

SCA (WA) President’s Letter to Landgate

Half Price Pest Control

Slater & Gordon Lawyers

Macquarie Bank

New Members

18-19

BCB – Body Corporate Brokers Company Profile

20, 22, 24

Programmed Property Services

21, 23, 25

Office News

Longitude

Pink Jacket

28-29

Dulux Group

West Coast Cabling Solutions

Strata Recipe – Thai Yellow Curry with Meatballs

32 32

Your Questions Answered … Tunnel Vision

33 34

General SCA (WA) Sponsors

AUGUST 2015

Know the name?? Not surprising. The Perrott family have been providing painting services to the Western Australian community since 1917. Our current Managing Director, Tom Perrott, has owned and operated Perrott Painting since 1994. Since then, we have developed a wonderful team of people and have built long‐standing relationships with valued clients across many industries. We pride ourselves on providing best value to our clients and continue to evolve and improve our services to ensure our clients are receiving the best service in Perth.

How do we provide “Best Value”?

Don’t Just Take Our Word For It!!!

We believe “Best Value” is a job that meets all expectations on the following fronts:‐ preparation, longevity, a quality visible finish, uses the most suitable premium grade products, and is completed in an appropriate time frame.

We are well recognised as the market leader in the repainting of strata properties in the extended metropolitan area. We have completed in excess of 4000 strata projects over the years, and are the company many Strata Managers recommend due to our high quality of work and efficiency. See what some of our strata customers have to say…….

We invest in company owned access equipment to help us meet your expectations. The latest addition to our fleet, a Spider Lift, was purchased in February this year and has made an appearance on several of our difficult access jobs. Not needing to hire equipment such as this means savings for our clients!

20/07/2015 "Suzie and I would like to take this opportunity to pass on our personal thanks to you for a job very well done. We'd also especially want to let you know how impressed with the conduct and professionalism of the whole team who undertook the project. Special mention should go to Kyle and Raymond, who were here most days and were always polite and well mannered, keeping us informed at all stages of the works. They were a fine example of your workforce, of which you can be very proud. We would have no hesitation in recommending your company to friends or family in the future, based on the results achieved and the delivery process from start to finish. Please pass on our thanks to the team". Steve and Suzie Williams (strata residents), South Perth 23/12/2014 "Delightful to have such a polite, professional team do a great job. Keeping people informed and trying to cause minimum disruption. Would highly recommend". Katrin W. (strata resident), Fremantle 28/05/2014 "As Chairman of the Body Corporate for Lakeside Corporate at 24 Parkland Road, Osborne Park, I was involved in the selection of the painter for the major repaint of our building. I would like to express my sincere thanks to the Perrott Painting team for the friendly and professional approach to this process. We are extremely happy with the final result in refreshing the exterior of our building and would highly recommend them for any painting project". Chris Robinson, Corporate Body Chairman & Managing Director of Pretec Consultants

perrott@perrottpainting.com.au

(08) 9444 1200

www.perrottpainting.com.au

Perrott Painting…….know the name, experience the service

President Report Rachel Cosentino August 2015

Launch the Inaugural SCA (WA) Inc Annual Awards! I’m thrilled that this year SCA (WA) will confer formal awards to 3 of our members in recognition of excellence in service to our industry. And it’s about time. For years our members have demonstrated a commitment to professionalism and growth in our industry. Now we will recognise and celebrate those contributions. We believe we should showcase to the public the fantastic work that our members are doing in WA. We also believe our members deserve the prestige that comes with formal recognition. If you agree, get behind it! There will be 3 categories of Awards for Strata Manager of the Year, Young Strata Manager or the Year and Strata Management Business of the Year. Nominations will open soon with further details of how to nominate and when and where to join in the celebrations. In the meantime, think about who you know amongst our membership who deserves your nomination. We thank our generous sponsor Park Legal Solutions for partnering with us to make these awards happen and the tireless support of SCA (WA) Sponsorship Committee and the Best Practice Committee. I also encourage members to have a peek at our website. There you’ll find some policies recently prepared by the Legal Affairs and Public Policy Committee and adopted by Council as the official policy position of SCA (WA) Inc. on matters such as Secret Commissions, Short Stay Accommodation and Pets in Strata. We’ve adopted these policies: To inform the public and our members of the official position of the Association on matters of public interest (and sometimes controversy) in strata. As part of our goal to inform the public and promote high standards in strata living in WA; For public relations purposes, and to assist in dealing with media enquiries; To help drive traffic from the public to our website and increase the profile of the Association and its members. We welcome any feedback from members on the content of the policies and any ideas you have for other areas that should be taken up as policy topics. I would like to thank the Legal Affairs and Public Policy Committee members for the work they have done to prepare these policies.

The Strength of

Experience. With over four decades of strata industry experience, we are proud to deliver the best strata community insurance policy features in the industry. Why not call us to find out how we can help you and your customers get better value?

1300 SCINSURE (1300 724 678) stratacommunityinsure.com.au

STRATA COMMUNITY INSURANCE

RESIDENTIAL STRATA

COMMERCIAL STRATA

COMMUNITY ASSOCIATION

Nominations are OPEN for the inaugural

2015 Strata Community Awards WA Presentation of the Awards will be conducted at the

SCA (WA) Christmas Party to be held at

PERTH MINT 310 Hay Street, East Perth Thursday, 26th November 2015 Drinks and Cocktail Food 7.00pm to 11.00pm Register before 19.11.15 Limited tickets available NOMINATE REGISTER

Awards proudly sponsored by

Christmas Party Sponsors:

Cyber Security

How Cyber Thieves Embezzle Your Bank Account And defeat your bank’s Fob security device The Problem Imagine: You’ve logging into your bank account to do a funds transfer. You enter the temporary 9-digit code from the Fob security device your bank issued … But, your bank account is empty! You’ve become a victim of cyber theft. It could take months for your bank to investigate and even a short delay may trigger technical insolvency. If the weakness was your PC or smartphone then you might not be reimbursed at all. Cyber-attacks like these are completely automated. Our government has issued warnings with examples of local businesses who have been defrauded. In every example “2 Factor Authentication” using the Fob or SMS text message was defeated.

How it Happens The set-up happens days or weeks in advance and begins with an innocent email or click bait on Facebook. The hack is embedded in an image on a landing page. Your browser appears to crash so you relaunch. Everything thereafter is recorded by the hacker’s including your bank login and everything else about you. Automated systems monitor daily spikes in your bank balance. Each time you login the hacker’s system does too and shadows you. The Man-in-the-Browser allows them to insert additional fields into your browser when you login to the bank which ask for your Fob pass code. It appears to be from your bank so you offer it up. Seconds later all your money transfers to a Mule account (somebody who fell for the $10m Nigerian Princess scam) which is cleared minutes later to banks along the Sino-Russian border. It can never be clawed back.  

Man-in-the-Browser is a new threat which anti-virus software cannot detect. It’s not a virus. 2 Factor Authentication is NOT bullet proof and is being easily defeated.

The Solution BankVault cyber security provides complete immunity through a simple technical principal – “You can’t hack something that doesn’t exist”.  Your computer is turned OFF.  A pristine new pathway is built to your bank  Transactions are invisible and out-of-reach to hackers This new security model inoculates against: Viruses, Malware, Spyware, Man-in-the-Middle, Man-in-theBrowser, WebGL shaders, Key-loggers. It even thwarts some social engineering.

The Company BankVault’s technology was developed by Perth based GoPC Pty Ltd (GoPC.net) a technology innovation company spun out of Central Data Systems in 2005. It has offices in San Francisco and Perth and gaining strong support in markets spanning consumers, SME, corporates, government and banks - globally. Enquiries Phone: (08) 9481 4010 Enquiries Email: sales@BankVaultOnline.com Australia Office 88 Havelock Street West Perth, Western Australia 6005

www.BankVaultOnline.com

Silicon Valley Office 92 Natoma Street, Suite 211 San Francisco, CA 9401

Spring Clean Your Strata The weather is finally warming up and we are starting to see those glorious spring days that Western Australia is so well known for, you are likely to be spending much more time outdoors with gardening, entertaining and just relaxing. Regular maintenance is important in protecting your asset. It will reduce hazards, minimize claims and save you money. Early attention to repairs will help avoid larger expenses in the future. To ensure that you can truly relax and enjoy your outdoor time, here are some tips we suggest to get your Strata spring ready.

Clean out your gutters

Now is a perfect time to clean out your gutters, all that leaf litter will make great pre-summer leaf mulch and your gutters will be clean for those spring and summer showers we will still get.

Check and Fix your Driveway

Cleaning your driveway and checking for cracks, loose brickwork and potholes is really important. Heavy winter rains may have opened up some holes and these should be fixed straight away to ensure that no-one trips over any cracks or holes. Damage left untreated may cause greater problems in the future. Plus, when you are outside more in spring you don't want to constantly look at a crack or hole, so get to and get these fixed up.

Mulch and Prune

Spring is a great time to mulch your gardens ready to protect them from the harsh summer sun and ensure you can keep your water use down as well. Mulched gardens need less water because the water doesn't evaporate as quickly as untreated gardens. Ensure that mulch does not obstruct weep holes from the house otherwise you may have damp issues. Using the leaves from your garden clean up is a great way to keep your organic matter in your garden. It is also a great time to check any surrounding trees and ensure they are in good condition and away from buildings and power lines, prune back where required. Ensure garden beds against the walls of your property are not raised above the foundation and that there is adequate drainage.

Check Your Roof

Out of sight out of mind can sometimes be said of your roof. But your roof is one of the most important areas to check following the winter weather. Replace cracked roof tiles, check air conditioner units and ensure your solar panels are free from any obstructions so you are all ready for the summer sun.

Swimming Pool

Getting ready for summer always makes us think of our pools, but cleaning the filter box and turning on our heating isn't all we need to check. If your filter was turned off or down to reduced hours during winter, now is the time to make sure that your filter is back onto summer times and check the pH levels and balance your pool before anyone decides to jump in.

General Check Up

While you are in the cleaning mood, why not also clean any filters in air conditioners, pool pumps or range hoods. Clean filters reduce stress on the motor and diminish associated fire or burnout risk.

Check any electric cords for damage and replace if required Cut or frayed cords can pose a serious risk of injury or electrical fire.

Emergency Fire Safety

Replace batteries in smoke detectors and test hardwired devices. Adding additional smoke detectors to all sleeping areas/bedrooms will provide assistance warning occupants in the event of fire starting within a bedroom and minimise the risk of fatal smoke inhalation.

Are your Strata properties in good health? Just like having a healthy diet and exercise in your personal life is important, ensuring well maintained and “healthy” strata properties is essential for the continued wellbeing of the property owners and tenants in your Strata complexes. Insurance claims can be complicated by questions of what was weather damage and what was existing damage to the building, so owners and Strata Managers should ensure all repairs are up to date, and any maintenance required is reported to the body corporate. Houspect have found on a few occasions when inspecting Strata properties that there have been certain issues where repairs were not made to leaking roofs and the result has been an extensive amount of damage and the roof repair bill being footed by owners conducting regular building and property maintenance reports for your Strata portfolios, will give you an accurate indication of the current state of the property as well as ensuring your current maintenance schedule is effective. Special purpose reports can also be requested that include building advice as well as cost estimates. Although building materials used in buildings today are more durable than in the past, all buildings deteriorate over time. A regular building inspection and building condition survey by Houspect Building Inspections is highly recommended to identify issues before they become structural in nature or life threatening. Particular emphasis needs to be given to balconies and patios in all building inspections as there have been some instances of balcony collapses resulting in loss of life or serious injury. On Strata properties, the need for a Strata Building Inspection is critical as the governing legislation requires all Strata Companies to “keep in good and serviceable repair, properly maintain and, where necessary, renew and replace.” (Section 35 of the Strata Titles 1985). Houspect are experts with the knowledge, technical qualifications and experience to conduct professional building inspection services. We operate throughout Western

Australia and other States and conduct Strata building inspections in Broome through to building inspections in Albany and of course the Perth Metropolitan area. A recent survey of a unit complex identified major structural problems with structural support posts to the stairs, landings and balconies. The steel supporting posts were rusted completed through in many areas meaning that the concrete stairs were self-supporting and unstable. The repair build could be in excess of $100,000. Had a building inspection been conducted regularly over the previous years, then the rusting to the steel support posts would have been identified and remedial actions proposed to treat the rust before it became a structural fault. The saving of many thousands of dollars would have resulted. By having a building inspection today, Houspect will identify the often missed and neglected small issues that need to be treated to ensure they do not deteriorate into structural faults, as well as the major faults that are readily identifiable. The most common faults Houspect come across are internal water leaks, cracking to internal or external structures, water penetration from outside, guttering faults, defective roof coverings, defective balcony balustrades. Another common fault is rusting. Generally any rust is a deterioration of the structural building element and requires immediate and regular treatment to stop the spread and further deterioration. Rust showing in concrete structures could be the rusting of the structural steel reinforcing. Referred to as â&#x20AC;&#x153;concrete cancerâ&#x20AC;? this rusting is a serious structural defect and requires immediate action. Without early intervention, small repairs jobs costing hundreds of dollars quickly turn into major repairs costing many tens of thousands of dollars. By ensuring regular maintenance checks and by engaging a Houspect qualified building expert to conduct regular building inspections you will ensure your portfolio of properties are kept in tip top condition. Houspect are available on 08 9228 3999 Info.wa@houspect.com.au

www.houspect.com.au

CHU Underwriting Agencies Pty Ltd is a specialist strata insurance underwriting agency and is part of the Steadfast Group, Australiaâ&#x20AC;&#x2122;s largest underwriting agency group. CHU is Australiaâ&#x20AC;&#x2122;s first and largest strata insurance specialist, operating in every major State and looking after over 100,000 schemes nationally. For more than three decades, CHU has relied on the professionalism and dedication of its people and on the long standing support from many active partnerships fostered with managers, brokers, suppliers and organizations throughout Australia.

Our Specialist products include Residential Strata Insurance Commercial Strata Insurance Community Association Insurance Landlords SafetyNet Plus Insurance

CHU is committed to Western Australia with over twenty staff across our Business Development, Underwriting, Customer Service and Claims departments. With a strong local team of claims consultants, we pride ourselves on our fast, fair response, our excellent customer service when responding promptly and professionally to all claims. Our WA team of professional, friendly staff are dedicated to servicing strata insurance customers and making life easier for you. We deal only in strata - nothing else, so our customers have our undivided attention.

Strata Insurance Specialists Call us today 1300 361 263 or visit www.chu.com.au

PEST PROBLEMS SOLVED!!

           

E-MAIL MALCOLM OR ANNE FOR A QUOTE

When youâ&#x20AC;&#x2122;re looking at the big picture, weâ&#x20AC;&#x2122;ll keep our eye on the little details. Slater and Gordon Lawyers provide expert legal advice on the following legal services: + Conveyancing + Wills and Estate Planning + Business Advisory + Property and Planning + Commercial Litigation + Debt Recovery + Employment Law

Get in touch 1800 555 777 slatergordon.com.au

SCA (WA) NEW MEMBERS MANAGEMENT BUSINESS MEMBERS Dominion Real Estate - Matt Bird Realty Force WA - John Hancock

PERSONAL MEMBERS CHU Underwriting Agencies - Leon Pascarl CHU Underwriting Agencies - Michelle Martion

MANAGEMENT MEMBERS Abode Strata Management - Shui Chan Abode Strata Management - Emily Frances

STRATA COMPANY MEMBERS The Owners of Strata Plan 20128 - Josephine Higgins

Abode Strata Management - Jordan Dinga Colliers International - Natalie Kent Colliers International - Lisa Abbott Strata Alliance - Elizabeth Pudwell BUSINESS MEMBERS Programmed Property Services - Cameron Paul KBI Pty Ltd - Rhys Pearce BCA Debt - Nichola Caddy Half Price Pest Control - Malcolm Burton-Wigley Passione Painting Pty Ltd - Allan Blair Peter F. Panizza Lawyers - Peter Panizza

OWNER MEMBERS Heather Rogers

Ruth Hoffman

Lesley Gargett

Ian Lovegrove

Luciano Mainardi

Michael Nichols

Bryan Armstrong

Mohan Vij

Marianne Haydock

Sanjeev Vij

Amy Dullard

Wayne Finigan

Joan Tobias

The largest specialist broker for Strata and related insurance in Australia

Who we areâ&#x20AC;Ś Body Corporate Brokers Pty. Limited is a registered and licensed General Insurance Broker specialising in advice and policy placements designed to meet and exceed the requirements of Bodies Corporate. Body Corporate Brokers is wholly owned by Steadfast Group Limited, Australasiaâ&#x20AC;&#x2122;s largest general insurance intermediary, with operations spanning 747 offices across Australia, New Zealand and Singapore. Established in 1996 on the Gold Coast in Queensland, Body Corporate Brokers now has offices in Sydney, Melbourne and Perth with over 40 staff and has built a national portfolio of business comprising some 15,000+ strata policies with combined asset values of several billion dollars. Body Corporate Brokers are the largest niche specialist broker for Strata and related insurance in Australia. Utilising our extensive experience in Strata insurance and applicable legislation together with our buying power, Body Corporate Brokers aim to provide Owners and their Strata Managers with the best specialist cover and claims service available in the Strata insurance market at a competitive premium.

Benefits of Partnering with a Specialist Strata Insurance Broker More Choice and Complexity Than Ever Before The Insurance Market is changing rapidly for the Strata Industry with many new Insurers recently entering the market. The competition for market share is putting downward pressure on premiums. With more policy wordings on offer with new and different benefits and exclusions, there is more complexity and risk involved in selecting the most appropriate cover.

With predictions of still more Insurers looking to enter the market, how will Managers and Owners make informed decisions on issues like the scope of cover in the different policy wordings, the Insurers’ size and time in the market, their reputation for claims service and settlements ? Specialist Brokers track these changes always seeking to obtain maximum benefits for Owners and Managers while seeking to minimise the risks. When considering the above issues it has never been more important to obtain independent advice from a Specialist Strata Insurance Broker.

The Role of the Specialist Strata Insurance Broker  Always act in the best interests of the Insured under strict Fiduciary obligations  Licensed to access and advise on a wide range of Insurance Companies and Underwriting Agencies’ products  Undertake Continuous Professional Development to keep up to date with changes with Providers, Products and Legislation relevant to the Strata Industry  Ensure the Strata Insurance meets the requirements of the Strata Titles Act 1985  Assist with comparisons on Insurers policy wordings, reputation and ease of making claims  Provide ongoing education to demystify Strata Insurance issues like Flood Cover, Office Bearers Cover and the Underinsurance Clause etc.  Act as an advocate for the Owners and help with the claims process to ensure the full policy benefits are paid by the Insurer or Underwriting Agency  When required provide advice and recommendations on the suitability of a product for a property including highlighting possible inadequacies in the current insurance program and recommending possible solutions  Able to assist with spreading the cost of the insurance over a number of months by offering Premium Funding  Must carry appropriate Professional Indemnity Insurance for Owners protection As experienced specialists in the strata market since 1996 we fully understand that the risks and consequences for Owners who make decisions regarding their insurance purchase on price alone can be significant. They may face the prospect of jointly and severally funding any shortfall from an insurance claim settlement. The financial impact to individual Owners future livelihood can be disastrous if the Insurance program is not correctly structured. Body Corporate Brokers are your local Specialist Strata Insurance Broker and have partnered with Strata Managers since 1996, please ring Nicholas Swallow on 9274 8004 or 0434 687 557 for further information

Recruit. Deploy. Manage. Maintain.

MAINTAIN THE APPEARANCE OF YOUR BUILDING WITHOUT EMPTYING THE SINKING FUND. Repainting a strata complex doesnâ&#x20AC;&#x2122;t always mean a large sum of money upfront. Our long-term painting maintenance programmes enable you to get the work done when you need it coupled with flexible payment options. For instance, our popular Classic Programme allows you to get the bulk of work carried out upfront, while payment is evenly distributed over the entire life of the programme. Typically, a repaint of the property is carried out in the first year, while maintenance work, including washing and section painting, is carried out annually for each subsequent year of the programme.

Services Property Services Facility Management Electrical Technologies Construction & Maintenance Turnpoint Marine Workforce

Visit www.programmed.com.au/long-term-programmes to watch our video and find out more on the long-term maintenance programmes available. Otherwise phone 08 6218 6300 or email marketing@programmed.com.au for a noobligation, free quote on a maintenance programme that suits your property and budget.

08 6218 6300 programmed.com.au

Office News PLEASE WELCOME TO SCA (WA) PLATINUM SPONSOR ANTENNA MASTERS

AWARD NOMINATIONS Further to our announcement on page 7: Go to SCA (WA) website/events to submit your nominations for the 2015 Strata Community Awards. The categories are: 

Strata Manager of the Year



Young Strata Manager of the Year



Strata Management Business of the Year

Who is this rocking the Pink Jacket? Turn to page 27 to see the parade of people looking pretty in pink at the Canberra Crown Plaza Smoke Drift in Strata Housing Survey Voucher Winner Announced! Thank you to all that participated and completed the Survey in relation to your experience dealing with smoke drift disputes in multi-unit apartments. We received 47 responses in total and the information collected assists us to understand the current situation of smoking at strata management in Western Australia. The survey results will be published in the October edition of SCA (WA) E-News. The Winner of the $100 Coles Myer voucher is Kyra Murphy, congratulations! If you have any questions or require any assistance implementing a smoke-free by-law, please do not hesitate to contact the Australia Council on Smoking and Health (ACOSH) via phone; 6365 5436 or email acosh@acosh.org

Recruit. Deploy. Manage. Maintain.

SAVE TIME WITH A CUSTOMISED PROPERTY SERVICES PACKAGE. For over 60 years, we’ve assisted Australasian institutions with end-toend management services for both major and minor building, property and infrastructure projects. Let us customise a complete property services package to meet your specific needs, free up time and resource constraints, plus cut costs. We’ve also got a number of processes in place to help reduce risk. So you can feel confident everything will run smoothly.

Services Property Services Facility Management Electrical Technologies Construction & Maintenance Turnpoint Marine

• Grounds Maintenance • Landscaping • Painting • Signage • Electrical and Communications

Workforce

08 6218 6300 programmed.com.au

Media Release - these documents are available on SCA (WA) website Office News cont... 4 August 2015 - Code of Conduct - It’s time for Strata Managers to be Accountable. 18 August 2015 - Action on Combustible Cladding Needed Now - Pandora’s box of problems for thousands of strata property stakeholders in the WA region. Read more Click here>

New Release - SCA (WA) Policy 2 July 2015 - Short Stay Accommodation 15 July 2015 - Secret Commissions 4 August 2015 - Pets

IN THE NEWS - By 2020, 1/5 of New Perth Homes may be Apartments, copy the link below http://www.abc.net.au/news/2015-08-04/one-fifth-of-new-perth-homes-to-be-apartments-research-suggests/6669732

The members only - free advisory line is open on alternate Tuesdays from 10am to 11am.

We value our Sponsors … because of the generous support they give to SCA (WA), we are able to provide services to our members, including office administration and professional development training. Along with the invaluable time and effort provided by our volunteer committee members. Please acknowledge our sponsors by recommending their services to your Council of Owners under strata management. They are waiting for your call!

The upcoming dates are:8, 22 September 6, 20 October Become a Member Strata Owners can become a member of SCA (WA) by completing the Owner Member or Strata Company Lot form on our website www.wa.stratacommunity.org.au

Upcoming Events = Save the Date: September 15 September - Role of the Council workshop (training for Strata Owners) 16 September - Maintenance Contention Issues on Common Property

October 20 October - Lot Owners Forum 21 October - OH&S 23 October - Principal’s Retreat 29 October - Annual General Meeting

November 26 November - Strata Community Awards Christmas Party 7 December - Role of the Council workshop (training for Strata Owners) 15 December - Lot Owners Forum (training for Strata Owners)

Recruit. Deploy. Manage. Maintain.

Services Property Services Facility Management Electrical Technologies Construction & Maintenance Turnpoint Marine

• Grounds Maintenance • Landscaping • Painting • Signage • Electrical and Communications

Workforce

08 6218 6300 programmed.com.au

Office News cont...

SCA (WA) WEBSITE For many months we have been resisting the expense of improving SCA (WA)’s website with the knowledge that SCA National are producing a new website for each State. SCA (WA) website is due to be rolled out in September through to November and will include:- improved navigational tabs

Inside Strata You will find the latest editions of Inside Strata on the website under “News” tab

- a members log in password and members only information - On-line registrations and payments!!! - Update your personal information - Keep track of your CPD points and events attended - Upload your current PI Insurance record and a whole lot more

SCA (WA) E-BULLETINS We care about our members and wish to help declutter your email inbox! We’ve changed the way we announce upcoming events. SCA (WA) EBulletins are now being sent out once a week on Tuesdays in one simple notice with links to the

New Staff Member SCA (WA) welcomes a new addition to our office, Sue Gamble, Bookkeeper. Sue will be working with us for a few hours each Monday and will be in charge of all invoicing and payments. Please direct your account queries to Sue at :

flyer and registration forms.

accounts.wa@stratacommunity.org.au

Requirements for SCA (WA) Accreditation Level 2 It’s easy, here are the minimum requirements: 1.

Two years membership with SCA (WA) and adherence to SCA (WA) Code of Ethics

Certificate IV Property Services (Operations)

Minimum of 30 CPD Points acquired over 2 years through ongoing professional development (min. 15 points per annum)

Applications for Level 2 must also include the following documents: 1.

Application form

Referral letter from employer; (self-employed or sole traders - letter required from SCA Council Member or strata company principal)

Statutory Declaration (or for 1st time applicants to Accreditation - Police Clearance form, not older than 3 months)

Certificate of Currency Professional Indemnity Insurance

Certificate of completion of Certificate IV Property Services (Operations)

CPD Points accumulation record over the last 2 years

Relevant experience

Payment of application fee $250.00

SCA CONVENTION - THE PINK JACKET

COMMERCIAL SOLUTIONS

Dulux Property Services

More than just paint Dulux Property Services delivers the following FREE to our strata & asset managers: • Complimentary on-site property inspections • Complimentary site specification services • Complimentary colour and product collateral • Complimentary referrals to industry professionals including registered applicators • Ongoing support and product warranties

Dulux Property Services Dulux offer a free consultative service including:

SITE SPECIFIC CONSULTANCY • To ensure the correct choice of Dulux colour and product solutions for your project we will arrange for one of our property services managers to visit your site.

DETAILED COATINGS SPECIFICATIONS • Dulux will prepare a comprehensive coatings specification for all areas that require painting / re-painting. • The specifications will identify any areas that require special preparation prior to painting and advise if any remedial works are necessary.

DULUX COLOUR AND PRODUCT SAMPLES • Dulux will provide colour and texture samples to enable you to assess individual colours, colour schemes and surface textures for your repainting or refurbishment project. • Wet paint samples (up to 1L) can also be provided by Dulux for on site application in order to check and agree colour and/or texture consistency. • Dulux can provide access to its extensive network of Dulux Colour Consultants at special rates for all commercial property asset managers strata bodies.

WARRANTIES • Site visits can be carried out by arrangement to ensure that selected contractors continue to meet the product performance standards to meet any warranty purposes. • Dulux can provide a detailed Dulux Material Warranty in conjunction with painters and contractors to cover all paint and coating requirements. • Details on how to care for painted surfaces and long-term maintenance needs will be included within any Dulux Material Warranty. • Referrals for licensed industry professionals including applicators who will discuss your project needs in conjunction with the specifications. To ensure you and your project receives the best advice and protection, please contact: VIC/TAS

For more information visit www.dulux.com.au/specifier/resources/property-services Please contact propertyservice@dulux.com.au for further information.

NSW/ACT QLD SA WA

CARL MCKEON 0412910230

To ensure your project receives the best protection and decoration of Dulux quality coatings call Dulux Customer Service 13 23 77 or email propertyservice@dulux.com.au or visit dulux.com.au/assetmanagement

Request for specification Contact Person: Email:

Phone:

Business Name:

Owner:

Address: Property: Please mail to the Property Services National Manager at propertyservice@dulux.com.au

As a business and employer it is your responsibility to ensure that any risk of injury from electrical equipment, electrical work or installation is eliminated. For all users of your business to remain safe and ensure that your business is compliant with Work Health and Safety Legislation here are a few safety tips: 

 

It is never OK to overload power points or power boards by connecting double adaptors in a piggy-back fashion or by connecting one power board to another, this can create a fire hazard Testing and tagging of appliances should be carried out at regular intervals. The defined time of ‘Regular’ can vary between industries but a good rule of thumb for offices is fixed equipment, such as your computer, should be inspected, tested and tagged every 12 months When pulling a plug out of a power point, turn it off at the switch and always pull it out by the plug and not the cord. Over time pulling leads can expose wires which will increase your risk of electrocution OSH regulations (Reg 3.6) requires that all RCD’s are kept in a safe working condition and are tested regularly. Regularly is not clearly defined in the OSH regulations however the Australian Standard for Testing of Electrical Equipment (AS/NZS 3760:2003) prescribes that fixed RCD’s be tested every 6 months

Do not do it yourself! D-I-Y Electrical work is very dangerous for you and increases the risk of fire or electrocution for you and the visitors to your business. It is illegal for an unlicensed person to carry out electrical work. Insurance companies will not cover damage caused by electrical work not carried out by a licenced electrician. Licensed electrical contractors have been expertly trained and will guarantee the work they perform.

Thai yellow strata curry with meatballs Ingredients Pork and veal meatballs 1 small brown onion, roughly chopped 2 garlic cloves, crushed 1/2 cup fresh flat-leaf parsley leaves 400g pork and veal mince 1/2 cup fresh breadcrumbs 1 tablespoon extra virgin olive oil Curry 2 tablespoons vegetable oil 2 eschalots, thinly sliced 1/3 cup Thai yellow curry paste 1 1/2 cups salt-reduced chicken stock 400ml can coconut milk 200g green beans, trimmed, halved crossways 1 tablespoon grated palm sugar 2 tablespoons fish sauce 1 tablespoon lime juice 1/2 cup fresh coriander leaves 1 long red chilli, sliced Steamed SunRice jasmine rice, to serve Lime wedges, to serve Method Step 1 Preheat oven to 200째C/180째C fan-forced. Line a baking tray with baking paper. Pulse onion, garlic and parsley in a food processor until finely chopped. Transfer to a bowl. Add mince and breadcrumbs. Season with salt and pepper. Mix well to combine. Roll level tablespoons of mixture into balls Step 2 Heat oil in a large frying pan over medium-high heat. Cook meatballs, in batches, turning, for 2 minutes or until browned. Add extra oil, if needed. Transfer to prepared tray. Step 3 Bake for 10 to 15 minutes or until cooked through. Cool. Step 4 Heat a wok over medium-high heat. Add oil, swirling to coat. Add eschalot. Stir-fry for 6 to 8 minutes or until golden. Transfer to a plate lined with paper towel, leaving excess oil in wok. Step 5 Reduce heat to medium. Add curry paste to wok. Stir-fry for 2 minutes or until fragrant. Gradually add stock and coconut milk, stirring to combine. Bring to the boil. Reduce heat to medium-low. Simmer for 5 minutes or until mixture slightly thickens. Step 6 Add meatballs. Simmer for 5 minutes. Add beans. Simmer for a further 2 minutes or until meatballs are heated through and beans are tender. Stir in sugar, fish sauce and lime juice. Sprinkle curry with eschalot, coriander and chilli. Serve with rice and lime wedges.

Dear SCA (WA) After 10 years, we want to change the name on the strata roll but our strata manager tells us we can’t without him viewing the Certificate of Title. Last time our strata manager changed it, why is this one being so difficult? Signed Anonymous Dear Anonymous Strata managers are unable to change the name on the strata roll without viewing the name listed on the Certificate of Title. They are bound by Section 35A of the Strata Titles Act – Roll to be kept by Strata Company (4) the particulars to be entered into a roll are:– (b) the name and address of each proprietor The name on the title is the ownership/proprietorship of that property and that name may only be a legal entity – being a real person(s) or corporation (Pty Ltd). i.e. it cannot have “trading as” on the Certificate of Title. Proprietor being ownership

http://www.austlii.edu.au/au/legis/wa/consol_act/tola1893160/s55.html

The name can only be entered as noted within the Certificate of Title of the property. A Certificate of Title is required to show the new/correct name after which the name may be altered. If the name on the strata roll is different to your Certificate of Title it can be altered accordingly – a copy of the Certificate of Title may be obtained from Landgate for approximately $50.00. Regards, SCA (WA)

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Strata Community Australia (WA) Office Manager Suellen Bottecchia suellen@stratacommunity.org.au Administration Assistant Jo Wallington admin.wa@stratacommunity.org.au Address: Ground Floor, 215 Hay Street, Subiaco East 6008 PO Box 8105 Subiaco East WA 6008 Phone: 9381 7084 Fax: 6315 2649 Email: admin.wa@stratacommunity.org.au www.wa.stratacommunity.org.au

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