Journeys in GREAT BRITAIN 2012 – 2013 British Pullman Northern Belle
Contents Relive the Golden Age of Travel 1 British Pullman 3 A Writer’s View 4 Northern Belle 7 The Magic of Marquetry 8 Our Signature Journeys 10
Life On Board Fabulous Days Out Weekend Escapes The Perfect Present Enhance the Occasion Planning Your Journey is Easy
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Departures by Journey 2012-2013 Calendar of Departures 2012-2013 Departures by Station Onboard Information
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Relive the Golden Age of Travel
British Pullman
Northern Belle
Experience luxury train journeys on the British Pullman and Northern Belle. Few experiences can compare to a journey on the British Pullman or Northern Belle, sister trains to the renowned Venice Simplon-Orient-Express. Royalty, film stars and heads of state were transported in luxury on these “palaces on wheels” back in the 1920s and 30s, and that Golden Age of Travel has been recreated in all its glory for you to enjoy today. Stepping onboard is like stepping back in time, to an age when train travel was the epitome of sophistication. Much remains the same as it was then – the exquisitely appointed carriages, the liveried stewards, the sumptuous black-tie dinners – but our journeys are as much a celebration of the present as they are of the past and are a great excuse to dress up and have fun. Glide through stunning scenery to exciting destinations all over Britain, dining on lovingly prepared cuisine paired with the finest wines.
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British Pullman Celebrate the glamour of vintage travel; this legendary train is a moveable feast of fine dining and fun. The British Pullman train embodies everything that was fabulous about the roaring 1920s. In their heyday, the carriages formed part of the most famous and luxurious services in Britain - The Bournemouth Belle, The Brighton Belle, Queen of Scots and The Golden Arrow. Today, each carriage has been lovingly restored and refurbished, so that you too can experience the glamour of travelling in true vintage style. Each of the 11 individual carriages is drenched in nostalgia, with its own name, décor and history. No journey is complete without taking a stroll through the train, admiring the unique flourishes that make the British Pullman truly one of a kind. Veneered panels, decorated with exquisite Art Deco marquetry, are just one of many highlights. Sitting at your table admiring the silver service, sipping on a glass of Champagne, is when you really notice the attention to detail. Armchairs are plush and roomy, tables are set with linen, silver, crystal and blush-pink lamps. The Art Nouveau lighting casts a gentle glow on the ornate wood panelling - always a talking point. Brass luggage racks gleam overhead. Dining on board is a cause for celebration in itself. The British Pullman may be an homage to days gone by, but the cuisine is resolutely contemporary. Our Executive Head Chef and team go to great lengths to source the very best produce in Britain, creating regional menus that change each season.
British Pullman, steam journey
Then, of course, there’s the scenery. Whether you’re heading off to a sporting event, historic site, capital city or gourmet haven, for once, the getting there is every bit as exciting as the destination itself, with the beautiful British countryside providing a magical backdrop to your journey.
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A Writer’s View In an extract from his latest book, On the Slow Train Again, the follow-up to the critically acclaimed On the Slow Train, British author Michael Williams combines his love of trains, history and nostalgia as he recounts his journey on the British Pullman. Norbert, the immaculate German train manager, shows me along the train, explaining its provenance in clipped tones, plumping the odd cushion and straightening the occasional anti-macassar as we go as though it were his own home – which in a sense it is, since he has been travelling with the train for a decade. He talks lovingly of the cars as though they were his maiden aunts. Ione, with her panels of burr yew and a frieze of Victorian roses, was once on the London-Edinburgh run and a favourite of royalty travelling north to their holidays at Balmoral. Perseus formed part of Winston Churchill’s funeral train, while Phoenix was a special favourite of the Queen Mother. Aboard Zena, the president of France enjoyed such a good lunch of “fillets of sole Zena” that he expressed his appreciation on the back of the menu card.
With breakfast cleared away, we’re already heading past Hounslow and are soon steaming into rural Berkshire. It’s time to settle back in one of Gwen’s comfy armchairs for the views on this fine late-October day. It’s been a vintage autumn, and the trees at the trackside are every shade of red, orange, russet and gold, although with a hundred tonnes of locomotive on the front we have no need to fret about leaves on the line. A word of translation here: like many trains with such a title, the Orient Express is something of a misnomer. The train has never run particularly fast in its lifetime, which is just as well, since the deep panoramic windows on these old carriages allow us to lap up some of the most delicious countryside in England. Somehow, the Orient Express has always been infused with an atmosphere of nostalgia for the romance of the past age of the railways. ‘The great trains are going out all over Europe, one by one, but still, three days a week, the Orient Express thunders superbly over 1,400 miles of glittering steel track,” wrote Ian Fleming in 1956 in his James Bond adventure From Russia with Love. It seems extraordinary that, more than half a century after James Bond’s tussle with SMERSH, this “great train of Europe” should still be thriving and that Gwen and Audrey and Ibis and Lucille and Zena continue to make their imperious way around the network, turning heads in the age of the Eurostar. Will they still be around in another fifty years? Don’t underestimate the willpower of these plucky old girls to outlive us all. Michael Williams, On the Slow Train Again, (Preface Publishing, 2011).
British Pullman
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““There is enough glamour here to sum up the entire history of luxury rail travel in the twentieth century““” Michael Williams, Author
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Northern Belle The Northern Belle has followed in the footsteps of its older sister, the British Pullman, and has quickly become a national treasure that celebrates the era of great rail travel. Step on board and you’re immediately transported back to the glamorous 1930s, when beautifully appointed “Belle” trains – the inspiration behind the Northern Belle – traversed the country in unrivalled comfort and style. The carriages evoke the golden age of travel in all its splendid glory – inside and out. From the handpainted and signwritten exterior to the luxuriously furnished interior, no detail has been overlooked. Walk through the train and you’ll discover magnificent floor mosaics, gleaming brassware and stylish ceiling murals. Most impressive, however, is the ornate veneered marquetry lining the walls, hand-crafted using methods that have scarcely changed for centuries and inspired by the great British castles and stately homes after which the carriages are named.
Celebrations and fine wining and dining go hand in hand, and our Executive Head Chef and team take great pride in their seasonally changing menus. Produce is sourced from the very best suppliers in Britain, and dishes come with a dash of flavour from the regions visited by the train. Despite its name, the Northern Belle doesn’t travel solely around the north of England. The train departs from 62 regional stations across the UK, on day trips and weekend breaks to some of Britain’s best-loved destinations. It is the journey itself that should be savoured the most. Sit back, relax and admire the view while friendly stewards provide the service for which the Northern Belle is famed.
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The Magic of Marquetry At 27 years old, marquetry expert Cheryl Dunn has a way with her hands that belies her youth. But, as you’ll discover, it’s a talent that runs in the family. The spectacular wood panelling on board our trains was created by a British company that decorated the original Pullman carriages - and is still working with us today. Back in the 1970s, when the vintage carriages of the British Pullman were restored, the chance discovery of an invoice revealed the name of the company that created the original marquetry panels. This not only solved the mystery of where the panels were made: it also solved the question of who would undertake their restoration.
Albert Dunn
In the workshop at A Dunn & Son, Cheryl Dunn adds the finishing touches to her latest creation – an intricate wooden panel for a new Northern Belle carriage. Cheryl may only be 27, but she has a way with her hands that belies her youth. An expert in the rare craft of marquetry, she uses the same tools, materials and methods that have been passed Cheryl Dunn down through generations. “Albert Dunn was my great-grandfather,” says Cheryl. “He created the original marquetry panels in the British Pullman carriages. My grandfather and father restored them in the 1980s and, before its launch in 2000, my father made all the new marquetry for the Northern Belle. A Dunn & Son has remained a family business; my great-grandfather’s workshop is the same one I use today. The history of both trains is inextricably linked to my own history.”
Northern Belle marquetry
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Cheryl’s favourite panels are on board Phoenix, a first class parlour car built in 1927 that now forms part of the British Pullman. “I love the oval flower spray and ribbon design, and the natural, warm autumnal shades,” she says. She is extremely proud of the six great British castles and country houses, executed in marquetry and hand-crafted by her late father for the Northern Belle. “When you see them in situ, you realise just how much they contribute to the unique atmosphere of the train,” she says. “They hold a very special place in my heart.”
Beginning restoration, Ibis carriage, British Pullman
Artist’s impression of Duart
A New Carriage for the Northern Belle In autumn 2011, the Northern Belle added a seventh carriage to its fleet. It was named Duart as a thank you to Sir Lachlan Maclean and his team at Duart Castle who have always extended a warm welcome to our guests. Designed with a subtle Scottish flavour, it showcases a splendid work by Cheryl Dunn.
Restored marquetry, Ibis carriage, British Pullman
Following the same floral theme that runs throughout the carriages, Cheryl has chosen bouquets of wild flowers to represent the castle’s spectacularly isolated location. “The background veneer is a rich, dark walnut burr, inlaid with pink heather and white flowers encased in an old-style urn,” she says. “I handmade each panel individually in exactly the same way as my great-grandfather crafted the original Pullman panels back in the 1920s. It has taken literally hundreds of hours to complete.”
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Our Signature Journeys For lovers of fine dining who wish to experience our magnificent trains without leaving their carriage, we have created excursions focused on just that: dining and exceptional service. Our Signature Journeys are designed to capture the classic 1920s rail experience, recreating the style and decadent sophistication of that golden age. Moving at a leisurely pace, time passes unnoticed as you are served with courteous attention by your steward. The murmur of conversation and elegant atmosphere surround you as course follows course, and petits fours and coffee arrive all too soon.
The Golden Age of Travel Step back into a Golden Age of Travel and experience a magnificent five course lunch or dinner, accompanied by champagne and wine, as the British Pullman takes you on a circular tour of the British countryside. This is a celebration in true 1920s style as the train’s history is brought alive. To make this journey even more memorable, choose one of our steam-hauled excursions and enjoy the full experience of train travel in times past.
The Spirit of Travel The Northern Belle recreates the elegance and comfort of train travel at its finest with a tour of Britain’s countryside. From gourmet dining and fabulous champagne and wine, to sumptuous décor and impeccable service, a Spirit of Travel lunch or dinner will transport you back to a more gracious age of travel.
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Life On Board Your tickets have arrived and the excitement is mounting. You know where your train is taking you. Now read on to find out what to expect when you step aboard. From the moment you arrive at your station of departure, there is a buzz in the air.
What you do first is up to you. Walk the length of the train and you’ll
As liveried stewards check your tickets, take any luggage you may have and direct
see each carriage’s unique flourishes. If you prefer to remain seated,
you to your carriage, all eyes will be on your mode of transport. People can’t help
do nothing more than settle back into your armchair and await the
but stop and stare – it’s not every day you catch a glimpse of the trains of yesteryear,
arrival of your steward with a chilled Bellini to get your journey off to
restored to their former glory.
a refreshing start.
This will be like no journey you’ve taken before. There’s no need to hurry.
Several stewards are dedicated to each carriage, serving your table
Take your time getting to your seat, admiring your surroundings. Everything
with courtesy and discretion at all times. Of course, they are also there
demands to be touched, from the polished marquetry and gleaming brassware
to answer any questions you may have. Whichever luxury train you
to the snowy table linen and sparkling glasses.
choose and wherever the journey, we guarantee there will be no shortage of conversation.
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Fabulous Days Out For sheer variety, nothing equals a day out with the British Pullman and Northern Belle. Few things are as quintessentially British as a day trip – to the races, to the coast, to shop or to sightsee: enhance the experience by making the journey as magical as the destination. Take a day trip on board the British Pullman and Northern Belle and the VIP treatment begins from the moment you are handed your welcome Bellini. Most of our excursions off the train also include a coach transfer, accompanied by a guide, so relax and let us take care of all the details. From adrenalin-fuelled days out to Britain’s best sporting occasions and from leisurely visits to castles and stately homes to sumptuous feasts, our trips are as varied as your tastes. Make the most stylish of entrances at Britain’s finest seasonal events, be it the Edinburgh Festival, Chelsea Flower Show or Wimbledon, or celebrate a special date with us – seeing the New Year in on board one of our trains is a truly unforgettable experience. Two trips in particular sum up exactly what travelling on the British Pullman and Northern Belle is all about. Our Signature Journeys (Pages 10-11) are available throughout the year. The Golden Age of Travel on the British Pullman takes you on a round trip from London to the south coast, enjoying a magnificent five-course lunch on the way. On the Northern Belle, our exclusive Spirit of Travel dining experience takes you on a circular tour through some of Britain’s beautiful countryside, enjoying gastronomic cuisine and fine wines. New trips for 2012/2013 range from wine tasting in London and a weekend break in historic York to exciting days out at the Cheltenham and Chester Races. With the sheer variety of day trips on offer, you’ll be tempted to come back soon.
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“ I have seldom heard a train go by and not wished I was on it...““” Paul Theroux, Author
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Weekend Escapes Discover the best of Britain in unparalleled comfort – enjoy a long weekend with the British Pullman or Northern Belle. If one day just isn’t long enough, our selection of exclusive weekend breaks spread over three days is a truly indulgent experience from start to finish. We’ve teamed up with a selection of hotels to ensure your weekend is nothing short of wonderful.
British Pullman weekend breaks depart from London Victoria station and head south to the West Country – to Cornwall and South Devon, two of Britain’s most breathtakingly beautiful counties. Weekend journeys aboard the Northern Belle depart from various stations in northern Britain, bound for an array of stunning destinations in the Lake District and Scotland.
On both trains you’ll be cosseted with superb service, comfort and food – this is the most luxuriously laid-back way to travel in Britain – so that when you arrive at your destination, you’ll be suitably relaxed to enjoy the adventure ahead.
Weekend breaks with the British Pullman Cornish Weekend FEATURING Padstow From £995 per person Celebrity chef and seafood aficionado Rick Stein really put Padstow on the map, but it has long been a Mecca for foodies. Travel on the British Pullman, with brunch and lunch served on the way, before transferring to the Carlyon Bay Hotel, near St Austell, for a drinks reception and dinner. In the morning, take a trip to the pretty harbour town, stopping for a leisurely lunch at Rick Stein’s celebrated Seafood Restaurant. An afternoon visit takes you to Trerice, an intimate Elizabethan manor house, renowned for the peace and tranquility of its delightful location. Date: April 27 2012
Cornish weekend featuring The eden project and heligan – From £950 per person With its unique microclimate, Cornwall is blessed with mild weather and short winters, which means beautiful gardens abound. Visit in spring and you’ll see the county in full bloom. On arrival, transfer to your hotel for a relaxing evening, with a drinks reception followed by dinner. Your guided tour begins the next morning, visiting the Eden Project; one huge biosphere recreating the planet’s ecosystems from rainforest to desert, and the Lost Gardens of Heligan; a stunning, 200-acre oasis that has been hailed “the garden restoration of the century”. Date: April 27 2012
What’s included Onboard dining on outward and return train journeys. Transfers to and from hotel and excursion by coach. Two nights’ hotel accommodation on a dinner, bed and breakfast basis. Whole day guided tour on Saturday.
What’s included Onboard dining on outward and return train journeys. Transfers to and from hotel and excursion by coach. Two nights’ hotel accommodation on a dinner, bed and breakfast basis. Whole day guided tour on Saturday.
Hotel Overlooking the golden sands of St Austell Bay, on the Cornish Riviera, the Art Deco Carlyon Bay Hotel is set in 250 beautifully kept acres of grounds, with tennis courts, an 18-hole golf course,
Hotel Situated on Falmouth seafront, The Royal Duchy Hotel is classically elegant, offering dramatic views across the bay. Experience the hotel’s heated indoor swimming pool and sauna. For those who want a little pampering, the new treatment room is the perfect place to relax.
swimming pool and Elemis Spa.
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Cornish weekend featuring Tresco From £1,050 per person Travel in style to Cornwall on board the British Pullman before transferring to The Royal Duchy Hotel for a drinks reception and dinner. The next day, you will be transfered to the heliport for an airborne adventure over the Celtic Sea to the magical island of Tresco, the second largest of the Isles of Scilly, where a tropical paradise awaits. Abbey Garden, a perennial Kew without the glass, is home to more than 20,000 rare and exotic plants. Cultivated around the ruins of the 12th century St Nicolas Priory, it’s unlike any other garden in Britain. Date: April 27 2012
South Devon Weekend – From £970 per person An Area of Outstanding Natural Beauty that boasts beautiful coves, creeks, beaches and woodlands, South Devon is a nature lover’s dream, with photo opportunities around every corner. Travel on the British Pullman to Plymouth, enjoying brunch, lunch and incredible scenery on the way, before transferring to the Thurlestone Hotel near Kingsbridge for a drinks reception and dinner. A full day tour on Sunday visits the best sites in the historic port of Dartmouth, at the mouth of the beautiful River Dart. Included is a visit to Greenway, Agatha Christie’s traditionally Devonian holiday home, and the Royal Naval College, which sits high on a hill, overlooking this picturesque seaside town. Date: April 27 2012
What’s included Onboard dining on outward and return train journeys. Transfers to and from hotel and excursion by coach. Two nights’ hotel accommodation on a dinner, bed and breakfast basis. Whole day guided tour on Saturday with helicopter transfer to Tresco.
What’s included Onboard dining on outward and return train journeys. Transfers to and from hotel and excursion by coach. Two nights’ hotel accommodation on a dinner, bed and breakfast basis. Whole day guided tour on Saturday.
Hotel Situated on Falmouth seafront, The Royal Duchy Hotel is classically elegant, offering dramatic views across the bay, a heated indoor swimming pool, sauna and new treatment room.
Hotel Situated on the beautiful South Devon coast, near Salcombe, the award-winning Thurlestone Hotel is perfectly situated to appreciate the natural beauty of this stretch of coastline. Nestled in 19 acres of sub-tropical gardens and just a five-minute walk from the sea. Facilities include a nine-hole golf course, two swimming pools, sauna and spa.
*Please note that if the helicopter is unable to fly, an alternative garden tour will operate on the mainland (£70 refund will apply).
Cornish weekend featuring ST MAWES – From £930 per person Enjoy a quintessential Cornish weekend in St Mawes, an idyllic fishing village situated on the Roseland Peninsula boasting tranquil beaches, scenic coastal walks and stretches of outstanding beauty. After travelling with the British Pullman, you will be transferred to The Idle Rocks Hotel, overlooking the harbour, for two nights. On Saturday, enjoy a day out, Cornish style, with a boat trip to Falmouth for a visit to the award-winning National Maritime Museum Cornwall and, in the afternoon, a stroll around the springtime garden at Trelissick, before returning by boat, down the River Fal to St Mawes. Date: April 27 2012 What’s included Onboard dining on outward and return train journeys. Transfers to and from hotel. Whole day guided tour on Saturday. Two nights’ hotel accommodation on a dinner, bed and breakfast basis. Hotel A small hotel with a true Cornish feel, The Idle Rocks overlooks the harbour wall and boasts stunning views from many of its bedrooms. Menus at the Water’s Edge Restaurant incorporate the very best local produce, imaginatively prepared. Right in front of the hotel, the beach couldn’t be closer.
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Weekend breaks with the Northern Belle
St. Andrews Golf or Spa – From £850 per person Join the Northern Belle for an extra-special weekend in the home of golf, St. Andrews – Scotland’s finest coastal town. Heading towards the border, enjoy brunch, lunch and dinner onboard before your arrival in St. Andrews, where you’ll transfer to the renowned Old Course Hotel & Spa. Play memorable rounds of golf on The Duke’s championship course or be pampered at the Kohler Water Spa. Don’t miss a trip into St. Andrews, just a few minutes’ walk away. There’s plenty to see and do, and miles of sandy beaches to tempt you into taking a seaside stroll. Date: September 22 2012
Edinburgh Tattoo Weekend – From £850 per person Join the Northern Belle as it heads north to Scotland’s capital city for its annual visual extravaganza, the Edinburgh Tattoo, the climax of a day’s sightseeing. Watch the military perform at their polished best at this one-of-a-kind event, which is a sell-out every year. Fabulous fireworks, precision marching, military bands and drills; spend an evening revelling in the ceremonial splendour and pageantry of the British Armed Forces at one of the country’s most awe-inspiring locations, Edinburgh Castle, before heading back to your hotel. Dates: August 04, 18 2012
What’s included Onboard dining on outward and return train journeys. Two nights’ hotel accommodation on a bed and breakfast basis. Dinner is included at the hotel on Sunday night. If you would like to play the 18-hole Duke’s Course, the hotel’s private course, or spoil yourself with treatments at the Kohler Water Spa, we are happy to arrange this for you. Additional supplements apply, please ask for further information.
What’s included Onboard dining on outward and return train journeys. Transfers to and from hotel and two nights’ hotel accommodation on a bed and breakfast basis. Entrance to an evening performance of the Edinburgh Tattoo. Ticket to the city sightseeing hop-on hop-off bus to explore the city.
Hotels With its spectacular location overlooking the world-famous links golf courses, The Old Course Hotel & Spa is perfectly situated to explore St. Andrews and its fascinating ruins. The exclusive Kohler Water Spa is the first Kohler experience outside the USA. The Fairmount Hotel resort in St Andrews Bay boasts lavish rooms, world-class golf, Spa and sumptuous dining set within its 520 acre estate.
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Hotels The Caledonian Hilton has a stunning location at the heart of Edinburgh. Recently refurbished to an exceptional standard, facilities include a health club, swimming pool and luxury spa. Apex City Hotel, located in the old town, offers stunning views of Edinburgh Castle.
Lake District Weekend – From £795 per person Travel on board the Northern Belle to Cumbria for a high-summer weekend break in the Lake District. One of Britain’s most beautiful national parks, the region is a riot of vibrant colour at this time of year. On arrival, transfer to your hotel, where you can take advantage of the Lakeland hospitality. Overlooking Lake Windermere, you are perfectly situated for exploring. After a peaceful night’s sleep, set off on a half-day tour, followed by a cruise on Windermere, the largest natural lake in England, containing 18 islands and with magnificent views of the surrounding fells and mountains. Date: August 18 2012
Inverness Weekend – From £650 per person Originally a fortress fought over by warring clans and now the capital of the Highlands, Inverness lies quietly on the banks of the beautiful River Ness. Let the Northern Belle transport you through spectacular scenery before you arrive, relaxed and replete, at Inverness station for your hotel transfer. In the morning, set off on a tour of this ruggedly beautiful region, stopping at Inverness Castle, St Andrew’s Cathedral and Culloden Battlefield, where Bonnie Prince Charlie’s Jacobites and the government fought a war that changed the course of history. Afterwards, there is time to explore this historic city at your leisure. Date: August 04 2012
What’s included On board dining on outward and return train journeys. Transfers to and from hotel, guided tour of the surrounding area and a cruise on Lake Windermere. Two nights’ hotel accommodation on a dinner, bed and breakfast basis.
What’s included Onboard dining on outward and return train journeys. Transfers to and from hotel. Two nights’ hotel accommodation on a dinner, bed and breakfast basis. Whole day guided tour on Sunday.
Hotels Fayrer Garden House is an elegant country house hotel set in five acres of gardens, in the heart of the Lake District. Enjoy panoramic views of Lake Windermere from the award-winning Terrace Restaurant and guest rooms. The Linthwaite Country House Hotel, nestled in the fells and overlooking Lake Windermere, is one of the Lake District’s finest luxury hotels. Chic rooms, fantastic food, a conservatory and terrace overlooking the lake.
Hotels Culloden House Hotel stands in 40 dramatic acres of parkland. With a wealth of history as Bonnie Prince Charles’ battle headquarters and winner of the Condé Nast Traveller 2011 number one hotel in Scotland, this hotel is truly a perfect place to relax. The Kingsmill Hotel is set within four acres of gardens and lawns, in a quiet location within walking distance of the city center. For guests who want to stay active during their stay, enjoy full use of the adjoining leisure club.
york weekend – From £795 per person Britain’s best-preserved medieval city is a joy to explore, with cobbled snickleways, a wealth of historic buildings and a lively mix of independent boutiques, specialist shops and chic cafes. Enjoy a Bellini brunch on board the Northern Belle before your arrival, where you will be escorted to your hotel, which overlooks the ancient Roman walls that encircle the city centre. Feel free to explore York before dinner at your hotel. The next day, enjoy a tour of this remarkable city in the hands of an expert local guide, including the breathtaking Minster – the largest Gothic cathedral in Northern Europe – followed by an exclusive dinner at the National Rail Museum. Dates: August 04 2012 What’s included Onboard dining on outward and return train journeys. Transfers to and from hotel, guided tour of York and dinner at the National Rail Museum. Two nights’ hotel accommodation on a dinner, bed and breakfast basis. Hotel Built in 1906 and completely refurbished in 2010, the Cedar Court Grand revels in its traditional English style, with sumptuous rooms, a luxurious spa – set in the hotel’s atmospheric vaults – and classic dining in The Grill Room restaurant.
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The Perfect Present Say it with style - our gorgeous gift ideas are the ultimate way to show someone you care. All items can be ordered at time of booking. Surprise Gifts On board If you would like to give your travelling partner a unique memento of your journey, or just want to treat them with a surprise gift, we can arrange for any of the following to be presented to them while they’re on board, accompanied by a small card containing a personal message. Simply pre-book the gift of your choice.
Cake Celebratory 4” fruit cake, decorated with the Venice Simplon-Orient-Express logo - £25. caviar 50g tin of Sevruga caviar served with blinis and chilled vodka for two - £105. champagne A bottle of Laurent Perrier Brut Reserve - £55. Set of two crystal Northern Belle champagne Flutes - £70. Set of two crystal Venice Simplon-Orient-Express champagne glasses - £80. flowers Corsage/single stem rose - £18. Mixed bouquet/basket from £55. Fresh full stem orchid - presented in a gift box - £18 (Northern Belle journeys only). Bouquet of 12 red roses - £65.* Teddy Bear Venice Simplon-Orient-Express uniformed Teddy Bear - £25. WALNUT VENEER PHOTO FRAME 6” x 4” landscape photo frame, perfect for capturing a memorable moment on board - £38. venice simplon-orient-express candle Fragrant candle in a silver-plated travel container and an engraved lid - £28. world’s most celebrated train book Hardback fifth edition of the history of the Orient-Express trains - £20. LIMOGES BOX Heart shaped box - £65. BONE CHINA MUGS Northern Belle or British Pullman - £16. CUFF LINKS British Pullman Crest cuff links - £40.
*Seasonal surcharge may apply. If you are interested in any of the special gifts featured above, please call our reservations team and include your desired items either at the time of booking or up to a week prior to departure. Photo frame, candle and book mentioned above can also be purchased on board at our Signature boutique.
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British Pullman Golden Age of Travel Gift Box (£700*) This wonderful gift includes two tickets for our Signature Journey, The Golden Age of Travel, a pair of Venice Simplon-Orient-Express silver-plated napkin rings, a British Pullman teddy bear, a limited-edition copy of the book Murder on the Orient Express by Agatha Christie, a Venice Simplon-Orient-Express silver-plated photo frame, an authentic 1930s Venice Simplon-Orient-Express whistle with replica chain and a tin of delicious fudge. This gift box can be combined with any trip on board the British Pullman at an additional supplement of £125. *Applies to diesel-hauled departures of our Signature Journey The Golden Age of Travel. For steam-hauled departures, a supplement per person will apply.
Northern Belle Celebration Gift Box (£125) This luxurious gift box can be added to any journey on the Northern Belle and includes a pair of Northern Belle silver-plated napkin rings, a Northern Belle teddy bear, a limited-edition copy of the book Murder on the Orient Express by Agatha Christie, a Venice Simplon-Orient-Express silver-plated photo frame, an authentic 1930s Venice Simplon-OrientExpress whistle with replica chain and a tin of delicious fudge.
Both of the above boxes can be purchased for a specific date of travel or as an open-dated voucher valid for 12 months. The prices shown include delivery to mainland UK; for any other destination, the cost of postage will be calculated accordingly. Gift Certificate If you want to treat a friend or loved one to a trip on board our trains but can’t decide on the journey, our Gift Certificates are the perfect solution. Choose the monetary amount you would like to give and the lucky recipient can pick for themselves. Gift Certificates are valid on all our trains and cruises.
Enhance the Occasion When you’re celebrating a special occasion, it’s the details that count. Here’s how to make your journey even more memorable.
check in to a luxury london hotel If your station of departure is London Victoria, we can arrange a night at either The Ritz or The Goring, two of London’s most exclusive hotels, to be enjoyed before or after your journey. Situated on Piccadilly, The Ritz is a London landmark, a truly outstanding hotel that is the epitome of gracious style and service. The Goring, near Buckingham Palace, is where Catherine, the Duchess of Cambridge chose to stay on the eve of her wedding to Prince William. The hotel is renowned for its elegance. Further details on request.
Book a Premier Package (Northern Belle)
Our Premier Package includes a guaranteed table for two and a boxed bottle of Laurent Perrier Champagne - £125 per couple. Reserve a private compartment (British Pullman)
For an intimate occasion, special treat or important business lunch, book one of our coupés, a private compartment that can seat up to four guests in complete privacy (subject to availability). For a detailed diagram of our coupé, please refer to page 40. Reserve a carriage or charter the whole train
Larger parties can make a group reservation and enjoy the exclusive use of a whole carriage or section of the train. If you’re planning a major celebration, both of our trains are available for private charter, travelling on an existing journey or to a destination of your choice. You might want to throw a one-of-a-kind party, or perhaps you’re with a company that is celebrating success, the launch of a new product or simply wants to say “thank you”. Should you wish to choose the destination, the food, the entertainment, or all three, we can make your idea become a reality - simply state your budget. Further details on request.
The Goring
Visit our onboard boutique For a wonderful memento of your special day, choose to purchase a gift at our exclusive boutique on board the Northern Belle.
The Ritz Northern Belle Boutique
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Planning your Journey is Easy Over the following pages, you will find everything you need to know about our journeys, making it easier to choose which trip is right for you. You might know when you want to depart, or which station you’d like to depart from. Or perhaps a particular day trip or weekend break has already caught your eye. By Journey: Choosing the type of trip is a great starting point. On pages 24-29, you’ll find details of all our trips, divided up into categories – Our Signature Journeys, Christmas, The Dinner, Best of British, Seasonal Events, Fine Dining and Special Occasions – with the dates on which the trips depart, and a note of which train is making the journey. By Date: If you have a specific date in mind, turn to pages 30-37 for an at-a-glance calendar of our trips – one for the British Pullman and one for the Northern Belle – which details when our journeys depart throughout the year, and their departure stations. By Station: If you prefer to begin by deciding which station you would like to depart from, perhaps the closest to home, our stations of departure are listed on pages 38-39. Just find the one that is most convenient for you, and beside it you will find the corresponding departure dates from that station. Refer back to the relevant calendar of departure (pages 30-37) for specific trip details. Now you know how to plan your journey, it’s time for the fun part - choosing your trip!
22 orient-express.com/uktrains
Our Journeys To help you choose from the wide range of journeys offered on both our trains, we have arranged them according to different themes.
OUR SIGNATURE JOURNEYS With a heritage steeped in luxury, lunch and dinner journeys recreate the elegance of the world’s finest train travel. Christmas Entertainment, bedecked carriages and a festive meal, with the option to include carols, shopping or Christmas markets. The Dinner A gourmet experience onboard the British Pullman - enjoy a tasting menu matched with our sommelier’s choice of wines. Best of British A showcase of stunning destinations, from spectacular castles, cities and gardens to sparkling lakes and lochs. Seasonal Events Travel to Britain’s most prestigious events, including Royal Ascot, the RHS Chelsea Flower Show, the Goodwood Revival and many other sporting events. Fine Dining Brunch, lunch and afternoon tea - a traditional British experience. Special Occasions Celebrate special dates onboard, including Mother’s Day, Valentine’s Day and, of course, New Year’s Eve.
Please turn to page 24-29 for further descriptions. In addition to our day trips, we also offer weekend breaks. Please see pages 16-19 for details. orient-express.com/uktrains 23
Departures by Journey 2012-2013 Departures are categorised and then listed alphabetically by destination. (S) Steam-Hauled applies to selected British Pullman journeys. New journeys. All prices shown in the brochure are per person. For more information, please refer to pages 40-41. our signature journeys
BEST OF BRITISH
Remarkable trips that offer the quintessential British Pullman and Northern Belle experience. Enjoy fine food and wine, exceptional service and first-class comfort as you set off on a round-trip through Britain’s glorious countryside. from £260 The Golden Age of Travel with lunch British Pullman:
From £195 The Spirit of Travel with Lunch Northern Belle:
2012: Jan 07 (S), 13, 20 (S), 27; Feb 10, 17 (S), 24; Mar 03 (S), 09, 17 (S), 23, 30; Apr 13, 20 (S), 28; May 04, 11, 18 (S), 25; Jun 01, 21, 22; Jul 06 (S), 27; Aug 03, 04 (S), 08, 10, 30; Sept 06, 07, 14; Oct 05, 12, 25, 26; Nov 03 (S), 09, 16 (S). 2013: Jan 05 (S), 11, 18 (S), 25; Feb 01, 09 (S), 22; Mar 02 (S), 08, 22 (S), 29
2012: Mar 17; May 13, 26; Jun 16; Jul 07, 21; Sept 01, 14; Oct 06; Nov 03, 11. 2013: Feb 15
The Golden Age of Travel with dinner British Pullman:
£295
2012: Apr 28; Jul 28; Aug 09
The Spirit of Travel with Dinner Northern Belle:
ALNWICK CASTLE
Harry Potter fans will recognise it as Hogwarts School, but atmospheric Alnwick Castle is actually the second largest inhabited castle in England. Its lavish State Rooms are packed with furniture and fine art including works by Canaletto and Van Dyck. Northern Belle: 2012: Jul 14; Aug 23
£225
2012: Sept 22
CHRISTMAS
BAMBURGH CASTLE
WITH THE BRITISH PULLMAN:
WITH THE NORTHERN BELLE:
CHRISTMAS LUNCH
CHRISTMAS lunch
2012: Dec 04 (S), 08 (S), 12 (S), 13, 14, 15, 19, 20, 21, 22 (S)
2012: Dec 04, 05, 06, 07, 11, 12, 13, 14, 18, 19, 20, 21
BATH AT CHRISTMAS
CHRISTMAS dinner
£395
2012: Dec 05
LINCOLN CHRISTMAS MARKET 2012: Dec 07
CANTERBURY CAROLS 2012: Dec 11, 18
2012: Dec 06
24 orient-express.com/uktrains
£395
Northern Belle:
british pullman:
2012: Jul 14; Aug 23
2012: May 02, Sep 05
HISTORIC BATH
FROM £325
With its striking Georgian architecture and natural hot springs, the city of Bath has welcomed visitors for centuries. A beautiful place to visit at any time of year, its many highlights include the historic Roman Baths, museums and excellent antique shops.
£240
£240
FROM £325 EDINBURGH CHRISTMAS SHOPPING
british pullman:
Northern Belle:
2012: Jan 21; Mar 28; Apr 11 (S); May 23; Jun 13 (S), 27; Jul 18 (S); Aug 02; Sep 19; Oct 24 (S); Dec 05. 2013: Jan 12; Mar 27
2012: Apr 21, 27; Jun 09; Aug 30; Sep 08; Oct 20
2012: Nov 09, 23; Dec 15
£395
from £325 LONDON CHRISTMAS SHOPPING 2012: Nov 24; Dec 01, 08
SHOPPING ON THE RAILS Christmas shop from the comfort of your seat! Specially invited guest retailers will be on hand with ideas for decorations and presents after you’ve enjoyed a festive meal on board. BRITISH PULLMAN:
BEAULIEU A fascinating trip to the heart of the New Forest, including the 13th-century Abbey, Palace House and famous motor museum.
2012: Dec 06, 12
£395
£325
Commanding stunning views over the Northumberland coastline, the thousands of artefacts on display, from armour to artwork, are reason alone to visit.
Entertainment, bedecked carriages and a delicious lunch – the perfect way to celebrate the Christmas season. Why not combine your journey with a carol concert, Christmas market or seasonal shopping spree for a festive day out to remember.
from £350
£325
£350
BLAIR CASTLE & GARDEN
£325
BLENHEIM PALACE
from £395
One of Scotland’s most impressive landmarks, from its location, at the heart of Highland Perthshire, to its artefacts, which include the famous Mortlake Tapestries.
This baroque palace, home of the 11th Duke of Marlborough, boasts sweeping lawns, a 55m long library, arboretum and butterfly house.
Northern Belle:
british pullman:
2012: Aug 05
2012: Jul 07; Aug 17 (S); Sep 01; Oct 17
BRISTOL & BRUNEL’S SS GREAT BRITAIN
£475
BROOKLANDS MOTOR MUSEUM
£195
EXBURY GARDENS
£395
HAMPTON COURT
£325
Experience the sights, sounds and smells that would have greeted passengers and crew on board this great wonder of the industrial revolution.
The birthplace of British motorsport and aviation, Brooklands Museum is packed with memorabilia, including racing cars, historic aircraft and Concorde. Outward journey by coach.
A stunning day out awaits you in this 200-acre woodland garden, famous for the Rothschild collection of rhododendrons, azaleas and camellias.
Known as the “Royal Palace on the Thames”, highlights of this aristocratic stately home include the Royal apartments and sumptuous living rooms.
british pullman:
british pullman:
british pullman:
NORTHERN BELLE:
2012: Apr 11 (S); Jun 13 (S); Jul 18 (S); Oct 24 (S)
2012: Jun 21; Oct 12
2012: May 02; Sep 05
2012: May 24, 25
HISTORIC CANTERBURY
£195
Take a guided walking tour of this historic city, including the cathedral, to see what inspired Chaucer’s unfinished masterpiece, The Canterbury Tales. Return journey by coach.
SIR WINSTON CHURCHILL’S CHARTWELL
£195
Sir Winston Churchill’s family home, the rooms and gardens at Chartwell remain virtually untouched, with pictures, maps and personal mementoes. Return journey by coach.
Explore the 17th-century Yorkshire home of the Earl and Countess of Harewood, with its exquisite collection of artworks, china and furniture.
british pullman:
british pullman:
british pullman:
2012: May 03, 17, 31; Jun 14; Jul 12, 26; Aug 23; Sep 20; Oct 11; Nov 01, 08
2012: May 06, 20, 31; Jun 07, 17, 28; Jul 19; Aug 16; Sep 16; Oct 07, 18
2012: Jun 20; Sep 12
£395
One of Britain’s finest country houses, Chatsworth contains a wealth of treasures in its 297 rooms, the most impressive of which are open to the public – from famous works of art, sculptures and tapestries to immaculate gardens with spectacular fountains. british pullman:
£325
CONWY & NATIONAL TRUST BODNANT GARDENS
HARROGATE ROYAL PUMP ROOMS
£325
HEVER CASTLE
£195
Discover why people came from far and wide to take the waters from the Old Sulphur Pump Well in this elegant Victorian spa town.
The magnificent 13th-century childhood home of Anne Boleyn boasts an exclusive collection of fine furniture, tapestries and artworks. Outward journey by coach.
NORTHERN BELLE:
british pullman:
2012: April 28; Sep 15
2012: Mar 22; Apr 05, 19; May 03, 13, 31; Jun 14, 24; Jul 19; Aug 16; Sep 16, 23; Oct 11, 18, 28; Nov 08
HIGHCLERE CASTLE
£325
£325
One of the oldest and most complete Roman walled cities, Chester is a unique mix of exclusive stores and historic buildings, including medieval, white-timbered “Rows”, a beautiful Gothic cathedral and Britain’s largest Roman amphitheatre.
With a foreboding castle and picturesque quay, the medieval walled town of Conwy in North Wales is also home to the spectacular Bodnant Gardens.
One of England’s most beautiful Victorian castles, Highclere was home to the 5th Earl of Carnavon, famous for excavating the tomb of Tutankhamun with Howard Carter. Displays include some of their Egyptian finds. The castle was also the main setting for the period drama series Downton Abbey.
NORTHERN BELLE:
Northern Belle:
2012: Aug 30
2012: Jun 07
2012: May 11; Jun 02
Corfe Castle
£395
2012: May 09; Jul 25; Oct 03
2012: Jun 20; Sep 12
HISToric CHESTER
HAREWOOD HOUSE
One of Britain’s greatest and most complete Elizabethan houses, Hardwick Hall is host to countless treasures and beautiful parklands.
british pullman:
CHATSWORTH HOUSE
£395
HARDWICK HALL
NORTHERN BELLE:
£395
COTSWOLD VILLAGES
Explore one of Britain’s most majestic ruins as the Pullman travels on the scenic Swanage Railway line on its way to the coast. Discover how royalty, warfare and nature have shaped the castle.
Enjoy a tour of the Cotswolds’ quaint hamlets, built from honey coloured stone, with time to spend in the picturesque village of Stow-on-the-Wold.
british pullman:
british pullman:
2012: Jun 15; Sep 13
2012: Jul 07; Sep 01; Oct 17
LEEDS CASTLE
£195
LONGLEAT
£395
£395 Home to six of England’s medieval queens, Leeds Castle, in the heart of Kent, is frequently referred to as the loveliest castle in the world. Outward journey by coach.
Best-known for its popular Safari Park, Longleat House itself is one of the most beautiful Elizabethan stately homes in England.
british pullman:
british pullman:
2012: Mar 29; Apr 12, 22; May 06, 17, 20; Jun 07, 17, 28; Jul 26; Aug 23; Sep 20, 27; Oct 14, 21
2012: May 23; Sep 19
orient-express.com/uktrains 25
Departures by Journey 2012-2013 Departures are categorised and then listed alphabetically by destination. (S) Steam-Hauled applies to selected British Pullman journeys. New journeys. All prices shown in the brochure are per person. For more information, please refer to pages 40-41. HISTORIC OXFORD
£475
Picture-perfect Oxford is a joy to explore, from the Venice-inspired Bridge of Sighs to the wonderful Ashmolean Museum.
PORTMEIRION & FFESTINIOG Steam RAILWAY
£325
Take the historic Ffestiniog Steam railway through scenic Snowdonia National Park to Portmerion, an eclectic hill village where visionary Welsh architect Clough William-Ellis brought his dream of an Italian-style resort to glorious life.
WADDESDON MANOR
£475
HISTORIC WINCHESTER
This Renaissance-style château, built by Baron Ferdinand de Rothschild, houses exceptional artworks and sits in fabulous gardens.
Allow history to unfurl in front of your eyes as you explore the cathedral city reputed to house King Arthur’s Round Table.
british pullman:
northern belle:
british pullman:
british pullman:
2012: Aug 17 (S)
2012: May 18; Jun 29
2012: Aug 17 (S)
2012: May 02; Sep 05
PETWORTH HOUSE
£395
SISSINGHURST
This extensive 17th-century mansion is situated within a beautiful deer park and formal gardens. Landscaped by the esteemed ‘Capability’ Brown, the park is considered to be his masterpiece. Petworth also boasts a fine art collection to rival most London galleries, including works by Turner, Blake and Van Dyck.
Each season brings new delights in these beautiful gardens, created by Vita Sackville-West and her husband and renowned throughout the horticultural world. Return journey by coach.
british pullman:
british pullman:
2012: Sep 22 (date to be confirmed)
2012: May 13, 27; Jun 24; Sep 23; Oct 14
POWIS CASTLE & THE WELSH BORDERS
£195
£395
WINDERMERE & THE LAKE DISTRICT
£325
Set amongst mountains and fells, Windermere is the largest natural lake in Britain. Visit the tranquil lakeside town of Bowness with its winding web of narrow streets, before taking a scenic cruise on the lake.
northern belle: 2012: Sep 13
RHS WISLEY £325
Journey through the Welsh Borders to Powis Castle, remodelled and embellished by generations of Herberts and Clives. The gardens, with magnificent hanging terraces, are spectacular, and a superb collection of treasures from India is on display in the Clive Museum. northern belle:
£195
HISTORIC WORCESTER
£395
With 400 acres of beautiful planting, Wisley is the Royal Horticultural Society’s flagship garden and an inspiration to plantsmen the world over. Outward journey by coach.
An imposing cathedral dominates the ancient English city of Worcester, home to the splendid Guildhall and famous porcelain museum.
british pullman:
british pullman:
2012: Jun 21; Aug 30; Oct 12, 25
2012: Jul 07; Sep 01; Oct 17
2012: Aug 24
SWANAGE From £XXX Once a small fishing village, the coastal town of Swanage flourished in the Victorian era and remains a popular tourist resort. At Norden, the British Pullman joins the preserved Swanage Railway line, passing six miles of picturesque scenery and the magnificent Corfe Castle ruins. british pullman: 2012: Jun 15; Sep 13
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£395
HISTORIC YORK
from £325
With its cobbled streets and crooked snickleways, magnificent Minster and city walls to walk, sightseeing in York is a delight.
british pullman:
northern belle:
2012: Mar 10; May 09; Jul 25; Oct 03 2013: Mar 23
2012: May 12; Sep 23; Oct 05
scotland
EDINBURGH & THE ROYAL YACHT BRITANNIA
London
From from £XXX £325
EDINBURGH EXPLORER
From £325
HARRODS & FROM £295 KNIGHTSBRIDGE SHOPPING
SIGHTSEEING, RIVER THAMES CRUISE & LONDON EYE
FROM £295
Uncover the secrets of daily life on board the former floating home of Her Majesty the Queen, Moored in the historic port of Leith.
See the highlights of Edinburgh on a city bus tour, or set off on your own to explore Scotland’s capital city on foot.
Head to the most glamorous shopping streets in London for some retail therapy. Jimmy Choo, Dior, Chloé, Cartier, Harrods – they’re all here.
See some of London’s top landmarks from the river on a cruise along the Thames then cast your eyes down for a bird’s eye view from the London Eye.
NORTHERN BELLE: 2012: Aug 10; Sep 29; Oct 12, 27; Nov 09, 23; Dec 15. 2013: Jan 04
NORTHERN BELLE: 2012: Sep 29; Oct 12, 27
northern belle:
northern belle:
2012: Jan 07; Oct 26; Nov 10. 2013: Jan 05; Feb 16
2012: Mar 03; May 05; Jun 26; Jul 05, 06. 2013: Mar 09
EDINBURGH SHOPPING from £295 From £XXX You’re spoilt for choice on a shopping trip to Edinburgh, with its mix of high-end boutiques, quirky stores and local speciality shops.
GLAMIS CASTLE
NORTHERN BELLE: 2012: Jan 06. 2013: Jan 04
Northern belle: 2012: Jun 08
£325
Alight in Dundee for a guided tour of the fairy-tale Glamis Castle, childhood home of the late Queen Elizabeth, the Queen Mother.
WEST END SHOW
FROM £295
London’s West End is the theatre capital of the world; treat yourself to a blockbuster show.
WINE TASTING £325 AT VINOPOLIS £325 Learn how to “sniff, swirl and slurp” at Vinopolis, a glossy wine-tasting destination on the banks of the Thames. Its Guided Tasting Tours deliver the best of both worlds, with a combination of a guided tour and private wine tasting.
northern belle: GLASGOW EXPLORER
£325
INVERAraY CASTLE
£325
World-class art, the best shopping outside of London, amazing architecture – Glasgow has all the ingredients for a stylish day out.
A unique piece of Scottish architecture reminiscent of a magnificent French château, Inveraray features an impressive array of rooms including the Armoury Hall and State Dining Room.
NORTHERN BELLE: 2012: May 04
NORTHERN BELLE: 2012: Aug 19
EDINBURGH FRINGE FESTIVAL
northern belle: 2012: May 05
SEASONAL EVENTS
A DAY AT THE RACES
£325
Combine a trip on the Northern Belle or British Pullman with a flutter on the horses at one of Britain’s historic racecourses for a thrilling day out. CHELTENHAM RACES
Theatre, comedy, dance and music – let Edinburgh entertain you as the world’s biggest and most diverse arts festival comes to town.
british pullman:
GRAND NATIONAL £495
2012: Mar 16
Northern Belle: 2012: Aug 10
LOCH LOMOND & The trossachs
2012: Jan 07; Mar 03; Oct 26; Nov 10, 24. 2013: Jan 05; Feb 16
northern belle: 2012: Mar 16 £325
british pullman:
£400
ROYAL ASCOT northern belle: 2012: Jun 22
CHESTER RACES £355
Glide across beautiful Loch Lomond by boat and tour the wild glens and sparkling waters of The Trossachs National Park. A visit to the famous Balloch Centre takes you to the heart of this natural paradise.
Northern Belle:
NORTHERN BELLE:
For further details on admission and stand information please call or visit our website.
2012: May 04; Jul 13
£595
2012: April 14
£495
LADIES’ DAY AT ROYAL ASCOT
2012: May 11
northern belle:
£495
2012: Jun 21
orient-express.com/uktrains 27
Departures by Journey 2012-2013 Departures are categorised and then listed alphabetically by destination. (S) Steam-Hauled applies to selected British Pullman journeys. New journeys. All prices shown in the brochure are per person. For more information, please refer to pages 40-41. FLOWER SHOWS
FINE DINING
Travel with the Northern Belle to drink in the sights and scents at one of Britain’s colourful flower shows – a showcase of innovative horticultural visions and creative garden designs that have been inspiring the green-fingered for more than a century.
Indulge on board the British Pullman and Northern Belle. These elegant trips, which depart from a variety of regional stations, are a celebration of great food and fine wines, served in the most luxurious of surroundings.
RHS CHELSEA FLOWER SHOW
£355
2012: May 24, 25
RHS HAMPTON COURT FLOWER SHOW
£325
HARROGATE SPRING FLOWER SHOW
WITH THE BRITISH PULLMAN:
2012: Apr 28
£335
2012: Jul 05, 06
from £190
BRUNCH 2012: Feb 26 2013: Feb 24
£325
HARROGATE AUTUMN FLOWER SHOW
AFTERNOON TEA
from £175
2012: Apr 29 2013: Mar 03
from £190
AFTERNOON TEA
2012: Sep 15
WITH THE NORTHERN BELLE:
2012: Feb 26 2013: Feb 24
Sporting Events DARTMOUTH REGATTA
£325 BRIEF ENCOUNTER DINNER
The Port of Dartmouth Royal Regatta in Devon is one of a kind – a combination of serious racing and fun on the River Dart, a display of historic and naval vessels, plus spectacular fireworks and air displays.
from £195
You don’t have to be a movie buff to enjoy our renowned “Brief Encounter”. Visit the famous railway location of Carnforth while live music serenades you.
Northern belle: 2012: Aug 31
northern belle: 2012: Feb 14; Jun 01
MASTERS TENNIS TOURNAMENT
£460
Look on from your Grand Tier box as tennis champions of yesteryear battle it out at the AEGON Masters, one of the most prestigious tennis tournaments on British soil. Held at London’s exquisite Royal Albert Hall.
BRIGHTON BELLE EXPERIENCE
northern belle:
Step back in time to the days of vintage rail travel on British Pullman carriages including the beautifully restored Audrey, Gwen and Vera cars of the iconic Brighton Belle service. Relive those days on a lunch journey which takes in part of the former Brighton Belle line
2012: Dec 01
TENNIS - WIMBLEDON CENTRE COURT
£985
The highlight of the summer sporting calendar. Watch the quarter-finals of the world’s best-known tennis tournament from Centre Court, with complimentary access to the stylish Debenture lounge and an Orient-Express hamper to take in with you. northern belle:
GOODWOOD REVIVAL Step back in time and revel in the glamour and allure of motor racing of the 1940s, 50s and 60s at this classic car extravaganza. Exhibitors and visitors alike dress in period style to create a unique atmosphere. british pullman: 2012: Sep 22 (date to be confirmed)
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british pullman: 2012: Jun 08; Jul 13; Aug 31; Oct 19
DISCOVER DEAL
2012: Jun 26
£395
£295
£295 From
DISCOVER FOLKESTONE
from £260
Enjoy a fabulous lunch and afternoon tea as you travel to and from Deal, once infamous for its smuggling activities, now a delightful seaside town.
Travel to the scenic Kent coast, enjoying brunch on the way, to the pretty seaside town of Folkestone, with its beautiful Edwardian era cliff-top promenade; then homewards with afternoon tea.
british pullman:
british pullman:
2012: May 19; Jun 29; Aug 18; Sep 26
2012: Mar 22, 29; Apr 05, 12, 15, 19, 22, 26; May 03, 06, 13, 17, 20, 27, 31; Jun 07, 14, 17, 24, 28; Jul 12, 19, 26; Aug 16, 23; Sep 16, 20, 23, 27; Oct 07, 11, 14, 18, 21, 28; Nov 01, 08
LE MANOIR AUX QUAT’SAISONS
£495
One of Britain’s most exceptional dining experiences awaits at this Orient-Express hotel. Enjoy a two-Michelin-starred lunch, incorporating only the best ingredients from Le Manoir’s two-acre garden, where more than 90 types of vegetable are grown.
Make a fuss of a loved one or celebrate a significant date onboard with our exclusive “Special Occasion” journeys. mother’s day Lunch
british pullman: 2012: Apr 18; May 30; Nov 07
RAT PACK ON THE TRACKS DINNER
£225
A unique dining experience that will take you back to the halcyon days of the 1950s-60s when The Rat Pack ruled Las Vegas, with themed entertainment.
MURDER MYSTERY LUNCH
from £295
There’s been a murder in our midst! Agatha Christie would approve of this fun day out, which includes a five-course lunch – and plenty of head scratching.
british pullman:
northern belle:
2012: Mar 02; Apr 04; May 24; Jul 05; Aug 24; Sept 28; Nov 02. 2013: Mar 01
2012: Oct 13; Nov 02
SPECIAL OCCASIONS
from £195
Indulge your mother with a traditional afternoon tea served in stylish surroundings onboard the British Pullman.
northern belle:
british pullman:
british pullman:
2012: Mar 18 2013: Mar 10
2012: Mar 18 2013: Mar 10
2012: Mar 18 2013: Mar 10
NEW YEAR’S EVE Dinner
from £325
british pullman: 2012: Jan 28; Mar 08 2013: Jan 26; Mar 07
“THE DINNER” IN ASSOCIATION WITH LAURENT PERRIER
from £325
Listen out for the midnight piper as you see out the year in style with a celebratory dinner, including champagne and fine wines.
Granted city status by Queen Elizabeth II because of its cathedral, St Davids is actually a pretty village on the west coast of Wales. Enjoy lunch and dinner on your journey to and from St David’s, with a coach tour of the city in between, including a visit to the famous cathedral.
northern belle:
british pullman: 2012: Dec 31
Northern Belle:
2012: Dec 31
2012: Mar 02 2013: Mar 02
ST DAVID’S DAY CELEBRATION Dinner
from £195
Savour a sumptuous five course dinner, with champagne and fine wines on this scenic round trip through the Welsh countryside.
Northern Belle: £395
An exclusive champagne-inspired tasting menu, each course designed to complement the selection of Laurent-Perrier champagnes served during your journey.
2012: Mar 01 2013: Mar 01
VALENTINE’S Celebration Forget the flowers – celebrate the most romantic day of the year with lunch or dinner, accompanied by champagne and fine wines, on our luxury trains.
british pullman: 2012: Nov 15
british pullman: £395
Relive the glamour and romance of the 1920s with a themed dinner. Dress up for the occasion in vintage style, relax in your sumptuous armchair and allow yourself to be transported back to a more gracious age. british pullman: 2012: Oct 04
St. David’s City & Cathedral
from £350
Dine in sumptuous style at “The Dinner”, a truly magical evening onboard the British Pullman. Begin your evening with a glass of champagne before taking your seat to enjoy a seasonal tasting menu, matched with our sommelier’s choice of wine.
1920s DINNER
from £190
Treat your mother to an unforgettable lunch aboard the British Pullman or Northern Belle.
THE DINner
“THE DINNER”
mother’s day afternoon tea
from £300 NORTHERN BELLE:
from £195
VALENTINE’S DAY DINNER
VALENTINE’S DAY DINNER
2012: Feb 14 2013: Feb 14
2012: Feb 14 2013: Feb 14
VALENTINE’S LUNCH
VALENTINE’S LUNCH
2012: Feb 14 2013: Feb 14
2012: Feb 16, 17, 18 2013: Feb 14
orient-express.com/uktrains 29
British Pullman Calendar of Departures 2012 – 2013
Enhance the Occasion SEE PAGE 21
An easy-reference calendar listing the dates on which our British Pullman journeys depart, and from which station. All prices are per person. For more information, please refer to pages 40 – 41.
Date Destination/Journey Departs
Price
January 2012 Sat 07 The Golden Age of Travel Fri 13 The Golden Age of Travel Fri 20 The Golden Age of Travel Sat 21 Historic Bath Fri 27 The Golden Age of Travel Sat 28 The Dinner
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£350 £260 £350 £350 £260 £350
February 2012 Fri 10 The Golden Age of Travel Tue 14 Valentine’s Day Dinner Tue 14 Valentine’s Day Lunch Fri 17 The Golden Age of Travel Fri 24 The Golden Age of Travel Sun 26 Brunch Sun 26 Afternoon Tea
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£260 £300 £350 £350 £260 £190 £190
March 2012 Fri 02 Sat 03 Thu 08 Fri 09 Sat 10 Fri 16 Sat 17 Sun 18 Sun 18 Thu 22 Thu 22 Fri 23 Wed 28 Thu 29 Thu 29 Fri 30
Murder Mystery Lunch London Victoria The Golden Age of Travel London Victoria The Dinner London Victoria The Golden Age of Travel London Victoria Historic York London Victoria Cheltenham Races London Victoria The Golden Age of Travel London Victoria Mother’s Day Afternoon Tea London Victoria Mother’s Day Lunch London Victoria Discover Folkestone London Victoria Hever Castle London Victoria The Golden Age of Travel London Victoria Historic Bath London Victoria Discover Folkestone London Victoria Leeds Castle London Victoria The Golden Age of Travel London Victoria
£295 £350 £350 £260 £370 £495 £350 £190 £250 £260 £195 £260 £350 £260 £195 £260
April 2012 Wed 04 Thu 05 Thu 05 Wed 11
Murder Mystery Lunch Discover Folkestone Hever Castle Bristol & Brunel’s SS Great Britain
£295 £295 £195 £475
30 orient-express.com/uktrains
London Victoria London Victoria London Victoria London Victoria
Date Destination/Journey Departs
Price
Wed 11 Thu 12 Thu 12 Fri 13 Sat 14 Sun 15 Wed 18 Thu 19 Thu 19 Fri 20 Sun 22 Sun 22 Thu 26 Fri 27 Fri 27 Fri 27 Fri 27 Fri 27 Sat 28
Historic Bath London Victoria Discover Folkestone London Victoria Leeds Castle London Victoria The Golden Age of Travel London Victoria Grand National London Victoria Discover Folkestone London Victoria Le Manoir London Victoria Discover Folkestone London Victoria Hever Castle London Victoria The Golden Age of Travel London Victoria Discover Folkestone London Victoria Leeds Castle London Victoria Discover Folkestone London Victoria Cornish Weekend London Victoria – Eden & Heligan Cornish Weekend - Padstow London Victoria Cornish Weekend - Tresco London Victoria Cornish Weekend - St Mawes London Victoria South Devon Weekend London Victoria The Golden Age of Travel Plymouth, Exeter
£475 £295 £195 £295 £595 £295 £495 £295 £195 £375 £295 £195 £295 from £950
May 2012 Wed 02 Wed 02 Wed 02 Thu 03 Thu 03 Thu 03 Fri 04 Sun 06 Sun 06 Sun 06 Wed 09 Wed 09 Fri 11 Sun 13 Sun 13 Sun 13 Thu 17 Thu 17
Beaulieu Exbury Gardens Historic Winchester Historic Canterbury Discover Folkestone Hever Castle The Golden Age of Travel Discover Folkestone Leeds Castle Sir Winston Churchill’s Chartwell Harewood House Historic York The Golden Age of Travel Discover Folkestone Hever Castle Sissinghurst Historic Canterbury Discover Folkestone
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£395 £395 £395 £195 £295 £195 £295 £295 £195 £195
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£395 £395 £295 £295 £195 £195 £195 £295
from £995 from £1,050 from £930 from £970 £295
key
Steam-hauled train Outward journey by coach Return journey by coach
Date Destination/Journey Departs
Price
Date Destination/Journey Departs
Price
Thu 17 Fri 18 Sat 19 Sun 20 Sun 20 Sun 20 Wed 23 Wed 23 Thu 24 Fri 25 Sun 27 Sun 27 Wed 30 Thu 31 Thu 31 Thu 31 Thu 31
Leeds Castle The Golden Age of Travel Discover Deal Discover Folkestone Leeds Castle Sir Winston Churchill’s Chartwell Historic Bath Longleat Murder Mystery Lunch The Golden Age of Travel Discover Folkestone Sissinghurst Le Manoir Historic Canterbury Discover Folkestone Hever Castle Sir Winston Churchill’s Chartwell
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£195 £375 £295 £295 £195 £195 £395 £395 £295 £295 £295 £195 £495 £195 £295 £195 £195
London Victoria London Victoria Southampton, Winchester London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£195 £195 £295
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
Thu 21 RHS Wisley Thu 21 Brooklands Motor Museum Thu 21 The Golden Age of Travel Fri 22 The Golden Age of Travel Sun 24 Discover Folkestone Sun 24 Hever Castle Sun 24 Sissinghurst Wed 27 Historic Bath Thu 28 Discover Folkestone Thu 28 Leeds Castle Thu 28 Sir Winston Churchill’s Chartwell Fri 29 Discover Deal
London Victoria
£295
June 2012 Fri 01 Thu 07 Thu 07 Thu 07 Fri 08 Wed 13 Wed 13 Thu 14 Thu 14 Thu 14 Fri 15 Fri 15 Sun 17 Sun 17 Sun 17 Wed 20 Wed 20
The Golden Age of Travel Discover Folkestone Leeds Castle Sir Winston Churchill’s Chartwell Brighton Belle Experience Bristol & Brunel’s SS Great Britain Historic Bath Historic Canterbury Discover Folkestone Hever Castle Corfe Castle Swanage Discover Folkestone Leeds Castle Sir Winston Churchill’s Chartwell Chatsworth House Hardwick Hall
London Victoria London Victoria London Victoria London Victoria
£295 £295 £195 £195
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£295 £375 £395 £395 £395 £295 £195 £295 £475 £475
London Victoria London Victoria
£295 £475
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£475 £195 £295 £195 £395 £395 £295 £195 £195
London Victoria London Victoria London Victoria
£295 £195 £195
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£395 £395 £195 £295 £195 £295 £295
London Victoria London Victoria
£395 £395
July 2012 Thu 05 Fri 06 Sat 07 Sat 07 Sat 07 Thu 12 Thu 12 Fri 13 Wed 18 Wed 18 Thu 19 Thu 19 Thu 19 Wed 25 Wed 25 Thu 26 Thu 26 Thu 26 Fri 27 Sat 28
Murder Mystery Lunch The Golden Age of Travel Blenheim Palace Cotswolds Villages Historic Worcester Discover Folkestone Historic Canterbury Brighton Belle Experience Historic Bath Bristol & Brunel’s SS Great Britain Discover Folkestone Hever Castle Sir Winston Churchill’s Chartwell Harewood House Historic York Historic Canterbury Discover Folkestone Leeds Castle The Golden Age of Travel The Golden Age of Travel
£295 £295 £195 £195 £395 £295 £195 £195
orient-express.com/uktrains 31
British Pullman Calendar of Departures 2012 – 2013
Date Destination/Journey Departs
August 2012 Thu 02 Historic Bath Fri 03 The Golden Age of Travel Sat 04 The Golden Age of Travel Wed 08 The Golden Age of Travel Thu 09 The Golden Age of Travel Fri 10 The Golden Age of Travel Thu 16 Discover Folkestone Thu 16 Hever Castle Thu 16 Sir Winston Churchill’s Chartwell Fri 17 Blenheim Palace Fri 17 Historic Oxford Fri 17 Waddesdon Manor Sat 18 Discover Deal Thu 23 Historic Canterbury Thu 23 Discover Folkestone Thu 23 Leeds Castle Fri 24 Murder Mystery Lunch Thu 30 The Golden Age of Travel Thu 30 RHS Wisley Fri 31 Brighton Belle Experience september 2012 Sat 01 Blenheim Palace Sat 01 Cotswolds Villages Sat 01 Historic Worcester Wed 05 Beaulieu Wed 05 Exbury Gardens Wed 05 Historic Winchester Thu 06 The Golden Age of Travel Fri 07 The Golden Age of Travel Wed 12 Chatsworth House Wed 12 Hardwick Hall Thu 13 Corfe Castle Thu 13 Swanage Fri 14 The Golden Age of Travel Sun 16 Discover Folkestone Sun 16 Hever Castle Sun 16 Sir Winston Churchill’s Chartwell Wed 19 Historic Bath
32 orient-express.com/uktrains
Price
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£395 £295 £375 £295 £295 £295 £295 £195 £195
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria Bournemouth London Victoria London Victoria
£475 £475 £475 £295 £195 £295 £195 £295 £295 £195 £295
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria Chichester London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£395 £395 £395 £395 £395 £395 £295 £295 £395 £395 £395 £395 £295 £295 £195 £195
London Victoria
£395
Enhance the Occasion SEE PAGE 21
Date Destination/Journey Departs
Price
Wed 19 Thu 20 Thu 20 Thu 20 Sat 22 Sat 22 Sun 23 Sun 23 Sun 23 Wed 26 Thu 27 Thu 27 Fri 28
London Victoria London Victoria London Victoria London Victoria London Victoria
£395 £195 £295 £195 £395
London Victoria
£395
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£295 £195 £195 £295 £295 £195 £295
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£395 £395 £395 £295 £295 £195
London Victoria London Victoria London Victoria London Victoria London Victoria Southampton, Winchester London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£195 £295 £195 £195 £195 £295
London Victoria
£295
Longleat Historic Canterbury Discover Folkestone Leeds Castle Goodwood Revival (Date to be confirmed) Petworth House (Date to be confirmed) Discover Folkestone Hever Castle Sissinghurst Discover Deal Discover Folkestone Leeds Castle Murder Mystery Lunch
October 2012 Wed 03 Harewood House Wed 03 Historic York Thu 04 1920s Dinner Fri 05 The Golden Age of Travel Sun 07 Discover Folkestone Sun 07 Sir Winston Churchill’s Chartwell Thu 11 Historic Canterbury Thu 11 Discover Folkestone Thu 11 Hever Castle Fri 12 Brooklands Motor Museum Fri 12 RHS Wisley Fri 12 The Golden Age of Travel Sun 14 Discover Folkestone Sun 14 Leeds Castle Sun 14 Sissinghurst Wed 17 Blenheim Palace Wed 17 Cotswolds Villages Wed 17 Historic Worcester Thu 18 Discover Folkestone Thu 18 Hever Castle Thu 18 Sir Winston Churchill’s Chartwell Fri 19 Brighton Belle Experience
£295 £195 £195 £395 £395 £395 £295 £195 £195
key
Steam-hauled train Outward journey by coach Return journey by coach
Date Destination/Journey Departs
Price
Date Destination/Journey Departs
Price
Sun 21 Sun 21 Wed 24 Wed 24 Thu 25 Thu 25 Fri 26 Sun 28 Sun 28
London Victoria London Victoria London Victoria London Victoria
£295 £195 £475 £475
London Victoria Bournemouth London Victoria London Victoria London Victoria
£195 £295 £295 £295 £195
january 2013 Sat 05 The Golden Age of Travel Fri 11 The Golden Age of Travel Sat 12 Historic Bath Fri 18 The Golden Age of Travel Fri 25 The Golden Age of Travel Sat 26 The Dinner
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£395 £310 £415 £395 £310 £415
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£195 £295 £295 £375 £495 £195 £295 £195 £295 £395
February 2013 Fri 01 The Golden Age of Travel Sat 09 The Golden Age of Travel Thu 14 Valentine’s Day Dinner Thu 14 Valentine’s Day Lunch Fri 22 The Golden Age of Travel Sun 24 Brunch Sun 24 Afternoon Tea
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£310 £395 £350 £395 £310 £205 £205
London Victoria
£375
London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria London Victoria
£395 £395 £350 £395 £395 £395 £395 £350 £350 £350 £395 £350 £350 £350 £395 £395
MArch 2013 Fri 01 Murder Mystery Lunch London Victoria Sat 02 The Golden Age of Travel London Victoria Thu 07 The Dinner London Victoria Fri 08 The Golden Age of Travel London Victoria Sun 10 Mother’s Day Afternoon Tea London Victoria Sun 10 Mother’s Day Lunch London Victoria Fri 22 The Golden Age of Travel London Victoria Sat 23 Historic York London Victoria Wed 27 Historic Bath London Victoria Fri 29 The Golden Age of Travel London Victoria
£310 £395 £415 £310 £205 £265 £395 £415 £415 £310
Discover Folkestone Leeds Castle Historic Bath Bristol & Brunel’s SS Great Britain RHS Wisley The Golden Age of Travel The Golden Age of Travel Discover Folkestone Hever Castle
November 2012 Thu 01 Historic Canterbury Thu 01 Discover Folkestone Fri 02 Murder Mystery Lunch Sat 03 The Golden Age of Travel Wed 07 Le Manoir Thu 08 Historic Canterbury Thu 08 Discover Folkestone Thu 08 Hever Castle Fri 09 The Golden Age of Travel Thu 15 The Dinner In Association with Laurent Perrier Fri 16 The Golden Age of Travel december 2012 Tue 04 Christmas Lunch Wed 05 Bath at Christmas Thu 06 Shopping on the Rails Fri 07 Lincoln Christmas Market Sat 08 Christmas Lunch Tue 11 Canterbury Carols Wed 12 Christmas Lunch Thu 13 Christmas Lunch Fri 14 Christmas Lunch Sat 15 Christmas Lunch Tue 18 Canterbury Carols Wed 19 Christmas Lunch Thu 20 Christmas Lunch Fri 21 Christmas Lunch Sat 22 Christmas Lunch Mon 31 New Year’s Eve Dinner
orient-express.com/uktrains 33
Northern Belle Calendar of Departures 2012
Enhance the Occasion SEE PAGE 21
An easy-reference calendar listing the dates on which our Northern Belle journeys depart, and from which station. All prices shown are per person. For more information, please refer to pages 40 – 41.
Date Destination/Journey Departs
january 2012 Fri 06 Edinburgh Shopping Sat 07 London: West End Show Sat 07 London: Harrods & Knightsbridge Shopping february 2012 Tue 14 Brief Encounter Dinner Tue 14 Valentine’s Day Dinner Thu 16 Valentine’s Lunch Fri 17 Valentine’s Lunch Sat 18 Valentine’s Lunch march 2012 Thu 01 St Davids Day Dinner Fri 02 St Davids City & Cathedral Sat 03 London: Sightseeing, River Thames Cruise & London Eye Sat 03 London: West End Show Fri 16 Cheltenham Gold Cup Races Sat 17 Spirit of Travel with Lunch Sun 18 Mother’s Day Lunch april 2012 Sat 21 Historic Bath Fri 27 Historic Bath Sat 28 Harrogate Spring Flower Show Sat 28 Harrogate Royal Pump Rooms Sun 29 Afternoon Tea
34 orient-express.com/uktrains
Price
Birmingham, Derby, Sheffield Crewe, Manchester, Stafford, Stockport Crewe, Manchester, Stafford, Stockport
£295
Liverpool, Manchester Liverpool, Manchester Harrogate, York Darlington, Durham, Newcastle Edinburgh, Glasgow
£195 £195 £195 £195
Cardiff Cardiff, Swansea Bath, Bristol, Swindon
£235 £225 £295
£295 £295
£195
Bath, Bristol, Swindon £295 Liverpool, Manchester, £400 Crewe Stoke on Trent, £195 Macclesfield, Manchester Chester, Liverpool, £195 Shrewsbury Crewe, Manchester, Wilmslow Ipswich, Norwich Cambridge, Ely, Peterborough
£325
Cambridge, Ely, Peterborough Grantham, Lincoln, Newark
£325
£325 £325
£175
Date Destination/Journey Departs
may 2012 Fri 04 Glasgow Explorer Fri 04 Loch Lomond & The Trossachs Sat 05 London: Sightseeing, River Thames Cruise & London Eye Sat 05 London: Wine Tasting at Vinopolis Fri 11 Chester Races Fri 11 Conwy & National Trust Bodnant Gardens Sat 12 Historic York Sun 13 Spirit of Travel with Lunch Fri 18 Portmeirion & Ffestiniog Steam Railway Thu 24 Hampton Court Thu 24 RHS Chelsea Flower Show Fri 25 RHS Chelsea Flower Show Fri 25 Hampton Court Sat 26 Spirit of Travel with Lunch
Liverpool, Preston, Warrington Liverpool, Preston, Warrington Birmingham, Crewe, Manchester, Wilmslow Birmingham, Crewe, Manchester, Wilmslow Darlington, Durham, Newcastle, York Darlington, Durham, Newcastle, York Edinburgh, Glasgow Glasgow Huddersfield, Sheffield, Manchester Birmingham, Chester, Crewe, Stafford Birmingham, Chester, Crewe, Stafford Liverpool, Macclesfield, Manchester, Stoke on Trent Liverpool, Macclesfield, Manchester Huddersfield, Leeds, York
Price
£325 £325 £325 £325 £355 £325 £325 £225 £325 £325 £355 £355 £325 £225
Date Destination/Journey Departs
june 2012 Fri 01 Brief Encounter Dinner Sat 02 Conwy & National Trust Bodnant Gardens Thu 07 Historic Chester Fri 08 Glamis Castle Sat 09 Historic Bath Sat 16 Spirit of Travel with Lunch Thu 21 Ladies Day at Royal Ascot Fri 22 Royal Ascot Tue 26 London: Sightseeing, River Thames Cruise & London Eye Tue 26 Tennis – Wimbledon Centre Court Fri 29 Portmeirion & Ffestiniog Steam Railway july 2012 Thu 05 RHS Hampton Court Flower Show Thu 05 London: Sightseeing, River Thames Cruise & London Eye Fri 06 London: Sightseeing, River Thames Cruise & London Eye Fri 06 RHS Hampton Court Flower Show Sat 07 Spirit of Travel with Lunch Fri 13 Loch Lomond & The Trossachs Sat 14 Bamburgh Castle Sat 14 Alnwick Castle Sat 21 Spirit of Travel with Lunch
Price
Chester, Manchester Blackpool, Preston
£225 £325
Carlisle, Edinburgh Darlington, Durham Newcastle, York Derby, Doncaster, Sheffield Liverpool, Preston Birmingham, Crewe Manchester Birmingham, Leeds Sheffield Birmingham, Manchester, Stafford, Wilmslow Birmingham, Manchester, Stafford, Wilmslow Birmingham, Coventry, Wolverhampton
£325 £325
Birmingham, Crewe, Liverpool Birmingham, Crewe, Liverpool Derby, Leicester, Nottingham Derby, Leicester, Nottingham Oxford, Swindon Leeds, York Liverpool, Manchester, Warrington Liverpool, Manchester, Warrington Birmingham, Coventry, Milton Keynes
£325 £225 £495 £495 £325 £985 £325
£335 £325 £325 £335 £225 £325 £325 £325
Date Destination/Journey Departs
august 2012 Sat 04 York Weekend Sat 04 Edinburgh Tattoo Weekend Sat 04 Edinburgh Tattoo Weekend Sat 04 Inverness Weekend Sat 04 Inverness Weekend Sat 04 Inverness Weekend Sun 05 Blair Castle & Garden Fri 10 Edinburgh & The Royal Yacht Britannia Fri 10 Edinburgh Fringe Festival Sat 18 Edinburgh Tattoo Weekend Sat 18 Edinburgh Tattoo Weekend Sat 18 Lake District Weekend Sat 18 Lake District Weekend Sun 19 Inveraray Castle Thu 23 Alnwick Castle Thu 23 Bamburgh Castle Fri 24 Powis Castle & The Welsh Borders Thu 30 Historic Bath Thu 30 Highclere Castle Fri 31 Dartmouth Regatta
Price
London Kings Cross London Kings Cross Doncaster, Grantham, Newark, Peterborough, York London Kings Cross Doncaster, Grantham, Newark, Peterborough, Newcastle, York Edinburgh Aberdeen Birmingham, Derby, Sheffield Birmingham, Derby, Sheffield London Euston Birmingham, Crewe, Milton Keynes, Preston London Euston Birmingham, Milton Keynes Edinburgh, Dumbarton Central Chester, Liverpool, Preston Chester, Liverpool, Preston Doncaster, Leeds, York
from £795 from £895 from £850
Coventry, Derby, Leicester Coventry, Derby, Leicester Bristol, Cardiff, Newport
£325
from £895 from £850 from £650 £325 £325 £325 from £895 from £850 from £840 from £795 £325 £325 £325 £325
£325 £325
£225
orient-express.com/uktrains 35
Northern Belle Calendar of Departures 2012 – 2013
Date Destination/Journey Departs
september 2012 Sat 01 Spirit of Travel with Lunch Cheltenham, Gloucester, Worcester Sat 08 Historic Bath Birmingham, Gobowen, Shrewsbury, Wolverhampton Thu 13 Windermere & the Lake District Cardiff, Hereford, Newport Fri 14 Spirit of Travel with Lunch Cardiff, Swansea Sat 15 Harrogate Autumn Flower Show Chester, Crewe, Manchester Sat 15 Harrogate Royal Pump Rooms Chester, Crewe, Manchester Sat 22 St Andrews Golfing Birmingham, or Spa Weekend Chesterfield, Derby, Leeds, Sheffield, York Sat 22 Spirit of Travel with Dinner Edinburgh Sun 23 Historic York Edinburgh, Glasgow Sat 29 Edinburgh & The Royal Bolton, Manchester, Yacht Britannia Preston Sat 29 Edinburgh Explorer Bolton, Manchester, Preston october 2012 Fri 05 Historic York Sat 06 Spirit of Travel with Lunch Fri 12 Edinburgh Explorer Fri 12 Edinburgh & The Royal Yacht Britannia Sat 13 Rat Pack on the Tracks Dinner Sat 20 Historic Bath Fri 26 London: West End Show Fri 26 London: Harrods & Knightsbridge Shopping Sat 27 Edinburgh & The Royal Yacht Britannia Sat 27 Edinburgh Explorer 36 orient-express.com/uktrains
Price
£225 £325 £325 £225 £325 £325 from £850 £225 £325 £325 £325
Birmingham, Coventry, Rugby Derby, Leicester, Nottingham Liverpool, Preston, Warrington Liverpool, Preston, Warrington Bolton, Manchester Crewe, Manchester, Shrewsbury Grantham, Lincoln, Newark Grantham, Newark, Lincoln Doncaster, Leeds, York
£325
Doncaster, Leeds, York
£325
£225 £325 £325 £225 £325 £355 £325 £325
Enhance the Occasion SEE PAGE 21
Date Destination/Journey Departs
NOVEMber 2012 Fri 02 Rat Pack on the Tracks Dinner Sat 03 Spirit of Travel with Lunch Fri 09 Edinburgh & The Royal Yacht Britannia Fri 09 Edinburgh: Christmas Shopping Sat 10 London: Harrods & Knightsbridge Shopping Sat 10 London: West End Show Sun 11 Spirit of Travel with Lunch Fri 23 Edinburgh & The Royal Yacht Britannia Fri 23 Edinburgh: Christmas Shopping Sat 24 London: West End Show Sat 24 London: Christmas Shopping
Price
Crewe, Manchester Leeds, York Birmingham, Derby, Sheffield Birmingham, Derby, Sheffield Bath, Bristol
£225 £225 £325
Bath, Bristol Cardiff, Neath Crewe, Bolton, Manchester Crewe, Bolton, Manchester Doncaster, Leeds, Sheffield Doncaster, Leeds, Sheffield
£355 £225 £325
£325 £325
£325 £355 £325
Date Destination/Journey Departs
december 2012 Sat 01 Masters Tennis Tournament Sat 01 London Christmas Shopping Tue 04 Christmas Lunch Wed 05 Christmas Lunch Thu 06 Christmas Lunch Thu 06 Christmas Dinner Fri 07 Christmas Lunch Sat 08 London: Christmas Shopping Tue 11 Christmas Lunch Wed 12 Christmas Lunch Wed 12 Christmas Dinner Thu 13 Christmas Lunch Fri 14 Christmas Lunch Sat 15 Edinburgh & The Royal Yacht Britannia Sat 15 Edinburgh: Christmas Shopping Tue 18 Christmas Lunch Wed 19 Christmas Lunch Thu 20 Christmas Lunch Fri 21 Christmas Lunch Mon 31 New Year’s Eve
Birmingham, Macclesfield, Manchester, Stoke on Trent Birmingham, Macclesfield, Manchester, Stoke on Trent Huddersfield, Leeds, York Darlington, Durham, Newcastle Dundee, Perth Edinburgh Glasgow Birmingham, Crewe, Liverpool, Warrington Doncaster, Leeds, York Cambridge, Peterborough Ipswich, Norwich Ipswich, Norwich Derby, Nottingham, Sheffield Crewe, Liverpool, Preston, Warrington Crewe, Liverpool, Preston, Warrington Bristol, Cardiff, Newport Cardiff, Newport, Swansea Birmingham, Coventry Chester, Liverpool, Manchester, Shrewsbury Liverpool, Manchester
Price
£460
£335
Date Destination/Journey Departs
Price
JANUARY 2013 Fri 04 Edinburgh & The Royal Yacht Britannia Fri 04 Edinburgh Shopping Sat 05 London: Harrods & Knightsbridge Shopping Sat 05 London: West End Show
Birmingham, Derby, Sheffield Birmingham, Derby, Sheffield Crewe, Manchester, Stafford, Wilmslow Crewe, Manchester, Stafford, Wilmslow
£340
FEBRUARY 2013 Thu 14 Valentine’s Day Lunch Thu 14 Valentine’s Day Dinner Fri 15 Spirit of Travel Lunch Sat 16 London: Harrods & Knightsbridge Shopping Sat 16 London: West End Show
Leeds, York Chester, Manchester Birmingham, Coventry Birmingham, Crewe, Liverpool Birmingham, Crewe, Liverpool
£235 £235 £235 £340
march 2013 Fri 01 St Davids Day Dinner Sat 02 St Davids City & Cathedral Sun 03 Afternoon Tea Sat 09 London: Sightseeing, River Thames Cruise & London Eye Sun 10 Mother’s Day Lunch
Cardiff Cardiff, Swansea Cheltenham, Gloucester, Worcester Macclesfield, Manchester, Stoke on Trent Chester, Liverpool
£280 £280 £185
£340 £340 £375
£240 £240 £240 £240 £240 £335 £240 £240 £240 £240 £240 £335 £335
£375
£340 £235
£240 £240 £240 £240 £325
orient-express.com/uktrains 37
Departures by Station
northern belle
Jan 2012
FEB 2012
MAR 2012
APR 2012
A list of all stations served by the British Pullman and Northern Belle, highlighting the dates of journeys departing from each station. Please refer to pages 24 - 29 for specific details of each trip.
MAY 2012
JUn 2012
JUL 2012
Aberdeen Bath Birmingham
AUG 2012
05, 24
Blackpool
21, 22, 26, 29
05, 21
10, 22
03
Cambridge
NOV 2012
02, 18
05
Jan 2013
FEB 2013
MAR 2013
10 09
29
13
31
01, 08, 20
04
15, 16
23 10
28
01, 02
Carlise
DEC 2012
02
Bolton
Cardiff
OCT 2012
03
06
Bristol
SEP 2012
05
31
13, 14
11
18 12 18, 19
01, 02
07
Cheltenham
01
03
Chester
15
10
18
24
01
23
Chesterfield 29
21
30
05
Crewe
21
05
18
20
Darlington Derby
16
21
07
05, 24 11
06
Doncaster
14
22
Coventry 07
21
15
02, 23
20 08, 15
05
15 16
08
05
09
06
09
Dumbarton Central
10, 30
22
04, 24
06
09
14
27
24
11
04
19
Dundee
06
Durham
17
11
08
05
Edinburgh
18
12
07
06
Ely Glasgow
04, 19
22, 23
28
18
12, 13
23
07
Gloucester
01
Gobowen
08
Grantham Harrogate
29
04
26
16
Hereford Huddersfield Ipswich
04
27
12, 13
26
22
13
24
06
30
06
29
26
Leicester Lincoln 14
13
18, 26
Leeds
Liverpool
03
16, 18
04, 25
16
05, 14
22
23
27
03, 24
12
04, 11
08, 15, 21, 31
14
16
10
London Euston
18
London Kings Cross
04
Macclesfield Manchester
07
14
17 16, 17
21
25 05, 18, 25
01, 21, 26
Milton Keynes
14 21
15, 29
13, 20
02, 23
Newcastle
29
17
11
08
Newport
38 orient-express.com/uktrains
01 01, 21, 31
05
14
09 09
18
Neath Newark
02, 23
04
11
26
04 31
13
05 18, 19
northern belle
Jan 2012
FEB 2012
MAR 2012
Norwich
APR 2012
MAY 2012
JUn 2012
JUL 2012
AUG 2012
SEP 2012
OCT 2012
NOV 2012
27 06
DEC 2012
Jan 2013
FEB 2013
MAR 2013
12, 13
Nottingham
06
Oxford
07
14
Perth
06
Peterbourgh
12
28
Preston
04
02, 16
04 18, 23
29
Rugby Sheffield
06
Shrewsbury
18
09, 22
10
18 24
12
22 08
15
05 09, 24
20
14
04
21
Stafford
07
Stockport
07
26
Stoke on Trent
17
Swansea
02
25
Swindon
03
Warrington
04
Wilmslow
05
21
Wolverhampton
14
05
01
09
19
02
07 14
12
08, 15
26 29
05
08
Worcester
01
York
british pullman
Jan 2012
16
FEB 2012
MAR 2012
APR 2012
11, 26
08
13
04, 24
22
27
03
MAY 2012
JUn 2012
JUL 2012
AUG 2012
SEP 2012
OCT 2012
NOV 2012
Bournemouth
30
Chichester
Plymouth
DEC 2012
Jan 2013
03
14
FEB 2013
MAR 2013
01, 09, 14, 22, 24
01, 02, 07, 08, 10, 22, 23, 27, 29
25 06
28
Exeter London Victoria
04, 11
07, 13 20, 21, 27, 28
10, 14, 17, 24, 26
02, 03, 08, 04, 05, 11, 12, 02, 03, 04, 06, 01, 07, 08, 13, 05, 06, 07, 12, 02, 03, 04, 01, 05, 07, 12, 03, 04, 05, 07, 01, 02, 03, 07, 04, 05, 06, 07, 05, 11, 12, 18, 09, 10, 16, 17, 13, 14, 15, 18, 09, 11, 13, 17, 14, 15, 17, 20, 13, 18, 19, 25, 08, 09, 10, 16, 13, 14, 16, 19, 11, 12, 14, 17, 08, 09, 15, 16 08, 11, 12, 13, 25, 26 18, 22, 23, 28, 19, 20, 22, 18, 19, 20, 23 21, 22, 24, 27, 26, 27, 28 17, 18, 23, 24, 20, 22, 23, 26, 18, 19, 21, 24, 14, 15, 18, 19, 29, 30 26, 27 24, 25, 27, 28, 29 30, 31 27, 28 25, 26, 28 20, 21, 22, 30, 31 31 28
Southampton
21
12
Winchester
21
12
orient-express.com/uktrains 39
Onboard Information Reservations Please contact our reservations team on 0845 077 2222 to discuss your journey, or visit your local travel agent. If you have any other queries which have not been covered below, please contact our reservations team who will be more than happy to assist you. PRICES All prices and supplements shown in this brochure are per person and are correct at the time of going to print. Routes, schedules & Timings Please note that our trains operate within the constraints of the rail network. All details shown initially on your confirmation are for guidance only. Your travel documentation including your full itinerary and confirmed timings will be sent to you five to seven days prior to departure. Please arrive 20 minutes before departure time. wardrobe notes Smart casual wear (but not jeans or trainers) is the order of the day. For British Pullman dinner departures more formal wear is customary. A jacket and a tie for men is required at Ascot and other race meetings. For outdoor events, please wear practical clothing appropriate for the weather conditions. Dining Your fare includes table d’hôte meals on the journey. Menus are liable to seasonal change. If you have any special dietary requirements, make sure to advise us when booking and we will do our best to comply. We are, however, unable to provide meals requiring strict religious observance in the preparation. smoking Due to European regulations banning smoking on trains, we operate a no smoking policy aboard the British Pullman and Northern Belle. mobile phones & handheld devices Out of consideration for your fellow passengers, please turn off mobile phones and hand held devices whilst in your carriage.
disabled passengers We regret that our carriages cannot be boarded in wheelchairs. However, our staff are available to assist any passengers to their seats and folding wheelchairs can be stored in the vestibules. Some excursions are more suitable for disabled travellers than others. Please ask for details.
our carriages british pullman At any given time, we operate between eight and 11 passenger carriages. There are four different styles of Pullman carriage, seating between 20 and 26 passengers with various seating combinations made up of tables for one, two, three and coupé (a private compartment) seating four. Please note that at busy times, parties of two may be seated sharing a coupé with another party of two. Parties larger than four will be seated at a combination of tables - please speak to our reservations office for further information. Table for one
Table for two
Table for three
Coupé - a table seating party of four or three, or two parties of two
Table for two
northern belle There are seven passenger carriages, each with the same interior layout of tables for two and four. Please note that you may be seated sharing a table. A table for two may be guaranteed by booking our Premier Package, priced at £125 per couple, which includes a boxed bottle of Laurent Perrier Champagne. Table for two
INSURANCE The company recommends that you and your party purchase adequate travel insurance for your trip, including cover for loss of deposits and/or other costs that you might incur if you cancel your reservation. We cannot be held responsible for any losses of this kind (please see our Booking Conditions for details). Table for four
40 orient-express.com/uktrains
Table for four
THE british pullman and Northern belle are part of the orient-express collection of hotels, trains and cruises world-wide. you’ll find us in 23 countries, in locations as varied as each property’s individual character. We take our guests beyond the conventions of today’s luxury travel. Our collection spans land and water, adventure and relaxation, strong local presence and international acclaim. Whether you plan a celebration with family and friends in one of our iconic hotels, wish to make a journey aboard a great luxury train or seek excitement on safari, our experiences offer an alternative way to discover the world and learn about new cultures—albeit in delightfully indulgent surroundings. For further information on any of our properties and experiences, please visit: orient-express.com
Orient-express around the world: a wedding at casa de sierra nevada, san miguel de allende, mexico; hotel cipriani, venice, italy; the venice simplon-orient-express train in europe; young monks in yangon, myanmar (burma), location of The Governor’s residence.
orient-express.com/uktrains 41
Booking Conditions 2012 1. Applicability of these Conditions These Conditions, any applicable conditions, bye-laws and national and local railway bodies (where applicable referred to herein as “the Carrier”) for which see clauses 11 and 13 below, our privacy policy, any other written information we brought to your attention before we confirmed your booking and any other terms we may agree with you from time to time, form the basis of your contract with Venice Simplon-Orient-Express Ltd. (“VSOE”, “we”, “us” or “our”) for travel on the British Pullman and Northern Belle and where VSOE is an organiser under the Package Travel, Package Holidays and Package Tours Regulations 1992 (“the Package Travel Regulations”). These Conditions also apply where bookings are made via a travel agent or associate company of VSOE. In the event of any inconsistency between these Conditions and any applicable third party conditions, these Conditions shall, to the extent permitted by law, prevail. Please read these Conditions carefully as (subject to any amendments which we may from time to time agree with you) they set out your and our respective rights and obligations. In these Conditions references to “you” and “your” include the first named person on the booking (“Lead Passenger”) and all persons on whose behalf a booking is made or any other person to whom a booking is added or (if permitted by these Conditions) transferred. For certain types of group bookings for 12 or more persons we may agree in writing particular terms varying these Conditions. These Conditions also apply to gratuitous carriage provided by us on one of our trains except to the extent that we have otherwise provided by contract. In these Conditions, a “Package” exists if you book a prearranged combination of at least two of the following components when sold or offered for sale at an inclusive price and when the service covers a period of more than 24 hours or includes overnight accommodation: (a) transport; (b) accommodation; (c) other tourist services not ancillary to transport or accommodation and accounting for a significant proportion of the Package. By making a booking, the Lead Passenger hereby: a. represents that he/she has the authority to bind to the contract all persons named on his/her booking; b. confirms that he/she has read and understood these Conditions and agrees (for himself/herself and on behalf of each person named on his/her booking) to be bound by them; c. consents (for himself/herself and on behalf of each person named on his/her booking) to our use of information in accordance with our Privacy Policy which can be found on our website orient-express.com; d. confirms he/she is 18 years of age or over and where placing an order for services with age restrictions declares that he/she and all members of the party are of the appropriate age to purchase those services. 2. Booking and Paying For Your Arrangements Subject to availability, a booking will be made with us when (1) you tell us that you would like to accept our written or verbal quotation and (2) you pay us the applicable deposit being 15% of the cost of your arrangements unless we notify you otherwise in writing (or if booking within 56 days of departure full payment) and (3) we issue a confirmation invoice. A binding contract will come into existence as soon as we have issued a confirmation invoice confirming the details of your booking (and the due payment dates for any applicable balance to be paid) which will be sent to you or your travel agent. Upon receipt of this confirmation invoice, if you believe that any details on it (or any other travel document issued by us) are wrong you must advise us immediately as changes cannot be made later and it may harm your rights if we are not notified of any inaccuracies in any travel document within 10 days of our sending it out.
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If there are less than 12 passengers in your party and if you have made your booking more than 56 days before departure and have paid a deposit to secure your booking, the balance of the cost of your arrangements (including any applicable surcharge) is due not less than 56 days prior to scheduled departure. If there are 12 or more passengers in your party, payments must be made as follows: 15% of the cost of your arrangements is payable on booking, a further 35% of such cost (including any applicable surcharge) is due 90 days before departure (if your booking is made between 90 and 56 days from departure, you will be required to pay 50% of the cost of your arrangements on booking) and the balance is due 56 days before departure (if your booking is made less than 56 days before departure, you will be required to pay the entire cost of your arrangements at the time of your booking). If we do not receive (in cleared funds) the balance in full and on time, we reserve the right to treat your booking as cancelled by you in which case the cancellation charges set out in clause 8 below will become payable. In respect of arrangements made via one of our authorised travel agents all monies you pay will be held by that agent on your behalf until we issue our confirmation invoice, after which the agent will hold the monies on our behalf. 3. Accuracy We endeavour to ensure that all the information and prices both on our website and in our brochures are accurate. However, occasionally changes and errors occur and we reserve the right to correct prices and other written details relating to arrangements (whether displayed by us or travel agents) in such circumstances. You must check the current price and all other details relating to the arrangements that you wish to book before your booking is confirmed. 4. Pricing We reserve the right to amend the price of unsold trips at any time. The price of your confirmed booking is subject at all times to changes in transport costs such as fuel, and any other cost changes which are part of our contracts with train haulage providers, rail track access providers, ship operators and any other transport providers; to cost changes arising from government action such as changes in VAT or any other government imposed changes; and to changes in currency exchange rates and to dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports or airports, any or all of which may result in a variation of the price of your trip. If the amount of the increase exceeds 2% of the total cost of your arrangements (excluding amendment charges and/or additional services or travel arrangements), you may be charged for any resulting increase in the cost of your trip. If an increase in costs means that the price of your confirmed booking (excluding any amendment charges and/or additional services or travel arrangements) would increase by more than 10% of the total cost of your arrangements, you will have the options x, y, z set out in clause 9 below. Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from being notified of a price increase of more than 10%. There will be no increase made to the price of your confirmed trip in the 30 days prior to your departure. 5. Jurisdiction and Applicable Law The contract and any non-contractual rights and obligations relating to your booking and any agreement to which they apply are governed in all respects by English law. You and we both agree that any dispute, claim or other matter which arises out of or in connection with this contract or your booking will be dealt with by the Courts of England and Wales only. You may, however, by notice in writing, choose the law and jurisdiction of Scotland or Northern Ireland if you live in those places and if you wish to do so.
6. Force Majeure Except where otherwise expressly stated in these Conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by any event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid. These events can include, but are not limited to, war, threat of war, civil strife, terrorist activity and its consequences or the threat of such activity, riot, the act of any government or other national or local authority including port or river authorities, industrial dispute, lock closure, natural or nuclear disaster, fire, chemical or biological disaster, adverse weather, sea, air, ice and river conditions and all similar events outside our or the supplier(s) concerned’s control. 7. Changes by You If the Lead Passenger or anyone named on his/her booking wishes to change any part of that booking after our confirmation invoice has been issued, the Lead Passenger must inform us by email to oereservations.uk@orient-express. com or in writing to Orient-Express Centre Europe, Venice Simplon-Orient-Express Ltd, 20 Upper Ground, London, SE1 9PF (or such other address as we may display for Orient-Express Centre Europe on orient-express.com) as soon as possible. Whilst we will try to assist, we cannot guarantee that we will be able to make your requested change. Where we can meet a request, all changes will be subject to payment of an amendment fee as shown at Clause 8 as well as any applicable exchange or other rate changes or other extra costs we incur and any costs or charges incurred or imposed by any of our suppliers. You should be aware that these costs could increase the closer to the departure date that changes are made. Where we are unable to assist you and you do not wish to proceed with the original booking we will treat this as a cancellation by you. A cancellation fee will be payable (see clause 8 below). Note: Certain arrangements may not be amended after they have been confirmed and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements. 8. If you (or a member of your party) cancel your trip If you or any other member of your party decides to cancel a booking (in respect of which we have issued a confirmation invoice): a. that person(s) may transfer their place to someone else (introduced by you) and in respect of whom the Lead Passenger will need to give the confirmations and representations set out in clause 1 provided we are notified not less than 14 days before departure and you pay an amendment fee in accordance with the table below and meet all costs and charges incurred by us and/or incurred or imposed by any of o ur suppliers. b. if you are unable to find a replacement, the Lead Passenger must notify us in writing of the cancellation of that person. Your notice of cancellation will only take effect when (1) in the case of post, the notice is received in writing by us at our offices at Orient-Express Centre Europe, Venice Simplon-Orient-Express Ltd., 20 Upper Ground, London SE1 9PF (or such other address as we may display for Orient-Express Centre Europe on orient-express.com). We recommend that you use recorded delivery or (2) in the case of e-mail, you receive a reply from us acknowledging receipt of your e-mail sent to oereservations.uk@orient-express.com. We reserve the right to request notification of consent from each member of the party in respect of whom the cancellation is made. Cancellations attract the following charges (in order to cover our estimated costs). The cancellation charges detailed are calculated on the basis of the total cost payable by the person(s) cancelling, excluding amendment charges which are not refundable in the event of the person(s) to whom they apply cancelling:
Written notice (cancelling a confirmed booking) received before scheduled departure date 56 days or more 55-21 days 20-3 days 2 days or less prior to departure
Cancellation Fee (expressed as a % of total cost payable for the trip by the person(s) cancelling)
Amendment Fee for each change (% of total cost payable by the person(s) cancelling)
15% 30% 70% 100%
One free, then 10% 20% 60% 100%
Note: Certain bookings may not be amended after we have issued a confirmation invoice and any alteration or cancellation could incur a cancellation charge of up to 100% of that part of the arrangements in addition to the charge above. We will apply any monies you have already paid to us towards settling any cancellation charge(s) (and to the extent your payments exceed the sum due, we will refund the balance). No refunds will be given for passengers not travelling or for unused services. 9. If We Change or Cancel Your Booking Occasionally circumstances occur before departure that require us to make a Major Change to or cancellation of your trip. For the purpose of these Conditions, only the following are “Major Changes” before departure: a. a change of departure date, departure point or destination (except a change of departure point or destination within a 50 mile radius of the originally intended departure point or destination); or b. a change of either confirmed departure time (i.e. the departure time displayed on the travel document) or confirmed arrival time by more than 5 hours; or c. the applicable train (or suitable alternative train) not being available; or d. cancellation of the entire booking. All other changes are not Major. “Major Changes” do not include (i) any change to the route and/or stopping points (unless the change amounts to a circumstance within (a) – (d) above, (ii) a substitution of diesel or electric traction in the case of advertised steam haulage journeys, (iii) nonavailability of particular dishes or ingredients, or (iv) substituted excursions (for example because a particular attraction is closed). If a Major Change (as defined above) has to be made to a trip before departure, we will make every reasonable effort to inform you or your travel agent. If this happens, you may: x. accept any changes we offer; or y. (subject in each case to availability), choose to undertake the same trip on an alternative date, or accept an alternative trip with an appropriate pricing adjustment; or z. cancel your booking and receive a full refund. If we make a Major Change to a Package or cancel it less than 56 days before departure, we will also pay reasonable compensation. We will not pay you compensation where we make a Major Change to a Package or cancel it more than 56 days before departure or in the event that we are forced to make a change or cancel as a result of force majeure as defined in clause 6 or in the event of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care; or in the event that we have to cancel your arrangements because the minimum number of people necessary for the arrangements to operate has not been reached. In such events, we will notify you of cancellation for that reason no later than 56 days before your trip is due to depart. Our offer of any of the above shall constitute your sole remedy against us in respect of a Major Change (including without limitation, cancellation) before departure. In particular please note that subject to these Conditions and any applicable
International Conventions, to the extent permitted by law, we shall not be liable for (a) missed connections or (b) any loss or damage caused to you and/or your luggage by the cancellation, non-arrival, lateness, delay or change to your trip or any other service or for any loss or damage consequential upon such cancellation, non-arrival, lateness or delay. A change in departure time will only be compensated once (i.e. we shall not be liable to compensate you separately for late departure and late arrival of the same leg). We are not responsible for meeting any expenses or losses you may incur as a result of change or cancellation. Please note: where services with a higher price than the original services contracted for are offered by us and accepted by you, the difference in price will be deducted from any compensation payable to you. We will not pay you compensation and the options x, y and z above will not be available if we make any change other than a Major Change or cancel as a result of your failure to make full payment on time or where the change(s) or cancellation by us arises out of alterations to the confirmed booking requested by you. If, after your departure, we become unable to provide a significant proportion of the services making up a Package that you have booked with us, we will make suitable alternative arrangements for you at no extra charge. If we are forced by force majeure as defined in clause 6 to change or terminate your arrangements after departure, we are not responsible for making any refunds (unless we obtain any from our suppliers), pay you compensation or meet any costs or expenses you incur as a result. If, after you have departed, we become unable to provide a significant proportion of the services making up a Package that you have booked with us, we will make suitable alternative arrangements for you at no extra charge. 10. Complaints In the unlikely event that you do have a problem during your trip, please inform the Train manager immediately who will endeavour to put things right and if you suffer any loss or damage to your luggage please inform us within 72 hours. If your complaint is not resolved locally and you wish to complain further, please send formal written notice of your complaint to us at Customer Services, Venice Simplon-Orient-Express Ltd, 20 Upper Ground, London SE1 9PF (or such other address as we may display for Orient-Express Centre Europe on orient-express. com), within 28 days of the end of your trip, giving your booking reference and all other relevant information. Failure to do so will affect our ability to investigate your complaint, and could affect your rights under these Conditions. 11. Our Responsibilities and Limitations on Our Liability (1) In respect of Packages only, we will accept responsibility for the arrangements we agree to provide or arrange for you as an “organiser” under the Package Travel Regulations as set out below. Subject to these Conditions, if we or our suppliers perform or arrange your contracted Package arrangements negligently, taking into consideration all relevant factors (for example following the complaints procedure as described in these Conditions and the extent to which our or our employees’ or suppliers’ negligence affected the overall enjoyment of your holiday), we will pay you reasonable compensation. Please note that it is your responsibility to show that we or our supplier(s) have been negligent if you wish to make a claim against us. (2) In respect of all arrangements other than Packages, we will (i) perform your booking, using reasonable skill and care and (ii) to the extent your arrangements are performed by another supplier, select the suppliers of the services making up your booking with us using reasonable skill and care. In relation to arrangements performed by another supplier, we have (to the fullest extent permitted by law) no liability to you for the actual provision of those services, except in cases where it is proved that we have
breached that duty and damage to you has been caused. (3) We will not be responsible or pay you compensation for any injury, illness, death, loss, damage, expense, cost or other claim of any description to the extent that it results from: a. your act(s) and/or omission(s) (or those of the person(s) affected); or b. the act(s) and/or omission(s) of a third party not connected with the provision of the services contracted for and which were unforeseeable or unavoidable; or c. unusual or unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised; or d. an event which either we, our employees, suppliers, servants, subcontractors could not, even with all due care, have foreseen or forestalled; or e. force majeure as defined in clause 6. Your sole remedy(ies) for the matters covered by clause 9 (If We Change or Cancel Your Booking) are set out in that clause 9. (4) We limit the amount of compensation we may have to pay you (other than to the extent the claim is for death, illness or personal injury and is not limited by any of the International Conventions referred to in clause 11(4)(c) below) if we are found liable under this clause 11 as follows: a. Loss of and/or damage to any luggage or personal possessions (including money): The maximum amount we will have to pay you in respect of these claims is £2,500 per person in total because you are assumed to have adequate insurance in place to cover any losses of this kind. b. Claims not falling under (a) above (provided there is no personal injury, illness or death): The maximum amount we will have to pay you in respect of these claims is twice the price paid to us for the trip by or on behalf of the person(s) affected in total. This maximum amount will only be payable where everything has gone wrong and you or your party has not received any benefit at all from your booking. (5) In any circumstances in which a Carrier is liable to you by virtue of the Denied Boarding Regulations 2004, any liability we may have to you under our contract with you, arising out of the same facts, is limited to the remedies provided under those Regulations as if (for this purpose only) we were a Carrier. (6) When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from a transport provider or hotelier for the complaint or claim in question. (7) It is a condition of our acceptance of liability under this clause that you notify any claim to us and our supplier(s) strictly in accordance with the complaints procedure set out at clause 10 in these Conditions. (8) Where any payment is made, the person(s) receiving it (and their parent or legal guardian if under 18 years) must also assign to us or our insurers any rights they may have to pursue any third party and must provide us and our insurers with all assistance we may reasonably require. Please note, we cannot accept any liability for any damage, loss or expense or other sum(s) of any description which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you (by way of non-exhaustive examples, if you fail to notify us of a food allergy or medical condition or incur any business losses). (9) We will not accept responsibility for services or facilities which do not form part of our agreement with you or where they are not advertised in our brochure or on our website. For example, any excursion you book (other than with us) while on the trip, any service or facility which your hotel or any other supplier agrees to provide for you, any doctor, dentist or other medical attendant called to attend to you during the trip and any services, products or transportation not provided by us.
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12. Financial Security Where VSOE is an organiser of a Package under the Package Travel Regulations we are required to provide security for the monies that you pay for the Packages booked from this brochure. Protection for all Packages (not including flights) is provided by means of a separate trust account in which all monies paid to us in respect of a Package will be held until the Package in question has been completely performed. Non-Package arrangements and arrangements not booked or departing from the UK are not protected by these arrangements. 13. Conditions of Suppliers and Carriage Some of the services which make up your trip are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions which will form part of our contract with you. Some of these terms and conditions may limit or exclude the supplier’s liability to you. Copies of the relevant parts of these terms and conditions are available on request from us or the supplier concerned. 14. Your Obligations a. Travel Documents. You must be in possession of a valid travel document before boarding the applicable train. Travel documents are only valid for the dates and for use only between the points of departure and destination (or stopover, see (c) below) shown on the travel document and by the route or routes shown on the travel document. Travel documents are not transferable (other than as expressly permitted by these Conditions). Travel documents bearing unauthorised alterations are not valid for travel. Travel documents remain our property and if you fail in any material respect to comply with any condition (including but not limited to these Conditions) governing its use, your travel document may be withdrawn or invalidated by our staff or agents and you may be required to pay the full fare. There may be an administration charge for replacing any lost or damaged travel documents. b. Boarding, alighting or changing Trains. When boarding, alighting or changing trains during your journey you should make sure that: (i) you board the correct train; (ii) if appropriate, you travel in the correct part of the train; (iii) you alight from the train/boat at the correct destination, including any destination where you need to change onto another train/means of transport; (iv) you keep your possessions with you at all times (other than luggage which has been checked–in with us; see (h) below); (v) you check-in as we advise and are ready to board the train (having loaded all luggage to be deposited with us) at or before the time shown on your travel document; (vi) promptly following arrival at any destination, you alight the train and (if applicable) remove all luggage. If you require assistance to board/alight a train, you must please advise us not less than one week before departure so that arrangements can be made (please also see (e) below); We will not delay departures or otherwise make provision for late boarding and we will not be responsible for any loss or delay to your journey arising from any failure by you to comply with any of (i – vi) above. If you miss the train, or are refused boarding, you will be treated as if you had cancelled without notice (and the cancellation charges at clause 8 will apply). c. Stopovers. If you make a break in carriage other than as permitted you shall not be entitled to onward carriage or to a refund or any other compensation from us. d. Special Diets. Please notify us (not less than 14 days prior to departure) of any dietary requirements. It may not always be possible to offer you an alternative meal, but, provided we have been notified of your requirements, we will use reasonable endeavours to notify you of any meals you should avoid. e. Disabilities and Medical Conditions. If you or any member of your party has any medical condition or disability which may affect your trip, please provide us with full details before we confirm your booking so that we can try to advise you as to the suitability of your chosen arrangements. Acting reasonably, if we are unable to appropriately accommodate the needs of the person(s) concerned, we will not confirm your booking or if you
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did not give us full details at the time of booking, we will cancel it and impose applicable cancellation charges when we become aware of these details. If your fitness to travel may be in doubt as a result of recent illness, surgery, injury, medical treatment or an existing medical condition which may require treatment or assistance on board (including but not limited to additional oxygen, wheelchairs, assistance to use the bathrooms, assistance to get in or out of bed, medication administered via a needle other than wellmanaged diabetes) you must (i) provide us with an up-to-date certificate from your doctor no later than 5 days prior to departure certifying that you are fit to travel and (ii) be accompanied by another passenger who is able to provide you with all the appropriate assistance you may need (our staff cannot provide such assistance). We may refuse you carriage (and no refund or compensation shall be paid to you) if you have not provided the applicable certificate and/or are not accompanied by a suitable passenger. f. Passport, Visa and Immigration Requirements and Health Formalities. Non-UK passport holders, including other EU nationals, should obtain up-to-date advice on passport and visa requirements from the Identity and Passport Service, on 0300 222 0000, visit www. direct.gov.uk or email info@passport.gov.uk. We do not accept any responsibility if you cannot travel, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us on demand in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities. g. Behaviour. All passengers travelling with us are expected to be appropriately dressed (as advised in the Passenger Travel Information sent with your travel documents), to conduct themselves in an orderly and acceptable manner, and not to disrupt the enjoyment of other passengers. If your behaviour (or any articles carried by you) is in our opinion causing or is likely to cause distress, danger or annoyance to any of our other passengers or any third party or damage to property, or to cause a delay or diversion to transportation, or violation of any applicable law or regulation, we (or the applicable supplier) may terminate your arrangements with us immediately. In the event of such termination our liability to you will cease and you may without prior notice be refused boarding or be required to leave our boat, train or other service immediately. We (and the supplier or Carrier in question) will have no further obligations to you. No refunds for lost accommodation or any other service will be made and we will not pay any expenses or costs incurred as a result of termination. You may also be required to pay for loss and/or damage caused by your actions and we will hold each member of your party jointly and individually liable for any damage or losses caused by you. Full payment for any such damage or losses must be paid directly to us or the applicable supplier prior to your ejection from the service in question. If you fail to make payment, you will be responsible for meeting any (i) costs of any damage/ injury to our staff, property, servants and/or agents and (ii) claims (including legal costs) subsequently made against us as a result of your actions together with all costs we incur in pursuing any claim against you. We cannot be held responsible for the actions or behaviour of other passengers or individuals who have no connection with your arrangements with us. h. Luggage Your luggage must not contain any items which in our opinion are dangerous, illegal, liable to harm or annoy other passengers or otherwise unsuitable. Animals and livestock will not be carried, except guide-dogs in certain restricted circumstances (please ask at the time of booking). Luggage deposited with us for carriage must not contain (and we shall have no liability for) any fragile or perishable articles, cash money, jewellery, precious metals or other valuables (including but not limited to bearer securities, business documents, trade secrets or samples). We will accept the carriage of your luggage subject to any applicable laws, regulations, and conditions of carriage and subject to: (i) the luggage not being excessively heavy, bulky,
dangerous, inadequately packed, in a defective state or otherwise unsuitable for carriage; (ii) luggage being correctly labelled with your name, destination address and cabin/seat number; (iii) you accompanying your luggage onto the train. Unless we otherwise agree in advance, luggage allowances are one piece of suitable hand luggage per person (plus one suitcase per passenger for weekend escapes). You shall be responsible for supervising any luggage you do not deposit with us for carriage. The Lead Passenger on behalf of himself/herself and each member of the party hereby authorise us and our employees, servants and agents to inspect any luggage deposited with us for carriage, to check compliance with these Conditions. You must comply fully and promptly with any instructions in respect of your luggage given by train or cruise staff or security and border control authorities in any jurisdiction. We may refuse carriage to any passenger whose luggage does not comply with these Conditions, in which case, you shall not be entitled to any refund. We shall not provide storage (other than for checked-in luggage on the trains, in accordance with these Conditions) for any of your possessions. We shall not be required to: (i) verify that a person claiming luggage is the owner of such luggage or otherwise entitled to take delivery of it; (ii) verify that luggage complies with these Conditions; (iii) hand over any luggage to any person unless the person claiming it can demonstrate to our satisfaction that he is entitled to take delivery of such luggage; (iv) store any luggage not collected promptly when we require. We may destroy, sell, otherwise dispose of or make a charge for storage of any luggage not collected on completion of carriage. If you suffer any loss or damage to your luggage, please inform us or the relevant Carrier within 72 hours. Porters at railway stations, transfer agents and hotel staff are not employees or agents of ours and consequently you use their services entirely at your own risk. Trolleys and other equipment available for passenger use at railway stations and ports are not our property and consequently you use this equipment entirely at your own risk. i. Seat Allocation. We shall have the right to allocate seats, and subject to these Conditions, to vary any bookings made in respect thereof and to transfer you from any such seat, to any alternative ones, provided such allocated seat is commensurate with the class of accommodation you have booked. j. Insurance. You must have adequate travel insurance to cover your arrangements. Details of a policy suitable to cover the arrangements you book are available from an adviser at RHG Insurance Broker on 01438 345714 or 01438 345719 (please quote “VSOE Travel” when calling). If requested you must provide details of your policy to us before you travel. Any liability which we may have to you shall not be increased as a result of your choice to travel without adequate insurance cover. The marks/logos of VSOE, Venice Simplon-Orient-Express, Orient-Express, British Pullman and Northern Belle shown in this brochure have been registered in various countries. “Orient Express” and “Venice Simplon-Orient-Express” are trademarks of SNCF protected and used under licence by Orient-Express Hotels Ltd. and its subsidiaries. © Venice Simplon-Orient-Express Limited, whose registered and head office is (as at the date of publication) 20 Upper Ground, London SE1 9PF. Telephone: (020) 7921 4000 Fax: (020) 7921 4708. Registered in England and Wales No 1551659. Images have been used for illustration purposes only. This publication is Copyright Venice Simplon-Orient-Express Limited 2011.
Venice Simplon-Orient-Express Limited 20 Upper Ground London SE1 9PF Reservations: 0845 077 2222 or +44 (0)20 7921 4010 Fax: +44 (0)20 7921 4708 Email: oereservations.uk@orient-express.com orient-express.com/uktrains For worldwide reservations, please visit orient-express.com/contact which lists the contact details of your local reservation office. All details herein correct at the time of going to press. Issue Date: September 2011 Š Venice Simplon-Orient-Express Limited