Starting with initial concepts we create contemporary last shapes, design fashion-forward patterns and resource the best materials and componentry for our sample rooms to create fresh stand out product. We take care of the fine details… and we do all of this within a specific retail price framework. • We are a footwear design and development agency based in Fleet, Hampshire and Wenzhou, China • We currently work with many of the UK high street’s largest retailers • We provide a design and development service from concept through to delivered product • We operate out of four factories in China across varying levels to suit our customer’s individual quality and price proposition • All of our sites of manufacture are subject to both SMETA and customer in-house audits • We provide fully REACH compliant product as well as a range of physical product testing
phoenixfootwear.co.uk
Product Development Through market research and intelligence gathered across the industry we develop seasonal ranges specifically for each of our customers, focussing on their customer and what he looks for in their brand. This is a collaborative and ongoing process. Product is developed out of our two Wenzhou based sample development centres as an ongoing year round process. We regularly develop new lasts and moulds and we offer constant material updates to support current trends and create regular newness within our customer’s product offering.
Management
We manage the order process from contract receipt through to handover at port. Our long experience in order management and within the Far East allows us to foresee local issues and plan around them to maintain a high on-time delivery record. We report all progress across customers programs in detail on a weekly basis with prevailing issues and deadlines being highlighted and followed up to maintain the critical path. We deal with problems head-on and we find a way round them with the minimum impact on our customers planned intake and selling windows.
Quality
Our experience in China has instructed us in developing the best quality and process controls from sample room to production line. Our experienced team in China understand our customer’s quality expectations and follow our standard operating procedures, including factory based testing, to produce a consistently high level of output. We provide third party physical shoe testing where required and we engage with our customer teams throughout the development and approval process to resolve issues around construction and performance in the most commercially viable way.
Reach/Chemical Compliance We are well versed in the varying levels of chemical compliance required by our customers to fulfil their corporate responsibilities in regard to the registration, evaluation, authorisation & restriction of chemicals within the EU and other country requirements. We source materials that will meet these requirements and, where needed, we provide third party chemical test reports. Our production is currently sold by our customers in the UK, USA, Germany, France, Spain, Portugal, Benelux, Poland, Russia and the Middle East.
Audits
Our factories are covered by a range of SMETA and In-house Social and Technical audits. We actively manage the audit process and ongoing maintenance of audit standards to ensure a consistently high functioning environment is maintained at all times in all sites. We engage with site owners and local government on the more challenging aspects of the audit process to find mid and long term solutions to audit measures which require cultural change within the local area.
Product
We have the infrastructure to support international retailers and provide them secure and consistent production output. But our first love is product and through our year round development we offer constant newness and innovation to provide freshness to our customer’s ranges and regular best-selling lines.
Talk to us If you would like to talk to us about a shared love of product and how we can support your business then we would love to hear from you. Phoenix Footwear Limited Sentinel House Harvest Crescent Fleet Hampshire GU51 2UZ +44 1252 417022 Phil Cody Managing Director +44 7920 549579 phil@phoenixfootwear.co.uk
phoenixfootwear.co.uk