Driver Manual Hogan Personnel, LLC
85 Corporate Woods Drive Bridgeton, MO 63044 Revised 09/2016
Driver Manual Welcome! We are glad to have you as part of the Hogan family. Since 1918, the Hogan family of companies has grown to anticipate and meet the transportation and logistics needs of our clients. Now in our third generation, ours is a rich and deep history - built on a solid foundation of customer satisfaction, excellent service and the personal commitment and integrity of our family owned and operated business. The policies set forth in this manual are designed to inform, educate, and inspire drivers to pursue their interest in being a top driving professional who values above all else preserving their personal safety as well as the safety of the motoring public with whom they share the road. Our policies also promote compliance with all applicable government rules and establish company performance standards for safety and service, while also encouraging our drivers to bring their concerns and suggestions to management for mutual consideration.
Our Vision To be recognized as the most respected transportation provider in the industry by continually focusing on providing the highest quality experience possible for our customers, employees, and strategic partners.
STATEMENT OF POLICY TO: ALL SUBJECT: CORPORATE SAFETY POLICY It is the policy of this company to conduct all operations as safely and efficiently as possible. As a motor carrier it is our duty and moral responsibility to drive in a manner that reflects a genuine concern for the motoring public. To accomplish this we have set the expectation with all management and supervisory personnel to reduce loss by reinforcing our core safety and compliance initiatives with our employees. The Vice President of Safety leads our efforts by administering a total loss prevention program that targets attainment of safety goals throughout the organization. The health and safety of our employees, as well as that of the motoring public, is vital to the longevity of our company. It begins with each person accepting responsibility for performing his or her job in a safe and efficient manner. We extend our support through policies that intend to inform and align expectations, and training designed to educate and reinforce desired behaviors. David Hogan President
Hogan Personnel, LLC
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Driver Manual TABLE OF CONTENTS
SAFETY & COMPLIANCE Page(s)
Revised
Statement of Policy Hogan Safety Message Our Safety Values GENERAL SAFETY What We Ask of You: Qualities Of A Safe Hogan Driver Notes about Safety Policies Safety Recognition Program Motor Vehicle Record Reviews Accident Policy SAFE AND DEFENSIVE DRIVING Smith System: Five Keys To Defensive Driving Traffic Violations for Unsafe Driving Seat Belts Critical Hard Braking DOT Critical Crash Avoidance Following Distance Right of Way Curves and Turns Being Overtaken by Another Vehicle Passing Vehicles Road Warnings Speed Stopping Backing School Buses and School Zones Meeting Other Vehicles Animals in the Roadway Inclement Weather Weather Shutdown Policy FATIGUE, DISTRACTED DRIVING/ HOURS OF SERVICE Fatigue Policy Other Fatigue-related Initiatives Distracted Driving Cell Phone Policy Driver’s Daily Log / Hours of Service Omnitracs Electronic Logging
Hogan Personnel, LLC
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1 5 5 5-6 6 6 7 7 7-8
8-9 9-10 10 10-11 11-12 12 12-13 13 13 13-14 14 14 15 15 15 15-16 16 16 16-17
17 17-18 18 19 19-20 20 20-22 Page 2
Driver Manual Transitioning to a Paper Log EQUIPMENT SAFETY Pre-Trip Inspections Pre-Trip Inspection (TRUCK) Pre-Trip Inspection (TRAILER) In-Cab Air Brake Check Handout Macro 60 and Driver Vehicle Inspection Reporting (DVIR) Policy Sample Macro 60 DVIR Low and /or Impaired Clearances Trailer Height Parking the Truck Vehicle Fire Prevention Emergency Warning Devices Coupling Procedures Uncoupling Procedures Mirror Check Station ACCIDENTS, INJURIES, CLAIMS REPORTING Accident Reporting Procedure On the Job Injury Reporting Safe Work Policy Safe Work Practices Three Points of Contact Freight Claims – When you Load Freight Claims – During Your InTransit Movement Freight Claims – When You Arrive to Unload Your Freight Freight Claims – General Information HAZARDOUS MATERIALS Hazardous Materials Hazardous Materials – General Requirements Hazardous Materials – Shipping Papers Hazardous Materials – Handling Papers Hazardous Materials Checklist Hazardous Materials – Placards Hazardous Materials – Driving Duties DRUG AND ALCOHOL AWARENESS Drug and Alcohol Policy (See also Appendix A)
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Page(s) 27 27-32 32-34 34-35 35-37 38 39 39 39 39-40 40 40-41 41-42 42
43-44 44-45 45 45 46 46-47 47 47 47-48 48-49 49 49 49-50 50 51 51 52-67
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Driver Manual OPERATIONS Page(s) Dispatch Hours Reporting Procedures After Normal Business Hours Customer Service On-Time Delivery Out of Route Miles Load Assignment Company Premises GENERAL INFORMATION Fuel and Fueling Pallets Searches Theft Policy Reimbursements Cab Card E-mail EQUIPMENT POLICIES Equipment Unauthorized Use of Equipment Repairs Cleanliness Tires Load Locks / Chains / Straps Weighing of Loads Tractor Permits
68 68 68 68 69 69 69 70 70 70 71 71 71 71
HUMAN RESOURCE POLICIES General Employment Policy Absenteeism Benefit Eligibility Pay Information - General Payroll Deductions from Gross Pay Vacation Passenger Program Pet Policy Personal Belongings Footwear/Clothing Grooming and Personal Hygiene Unlawful /Sexual Harassment Policy
71 71 72 72 72-73 73 73 74 75 75 75 76 76-77 77 77 78 78 78 78 78-80
APPENDICES Alcohol and Drugs – Driver Awareness Entry-Level Commercial Drivers Maintenance Orientation Handout Hogan Personnel, LLC
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Appendix A Appendix B Appendix C Page 4
Driver Manual
SAFETY & COMPLIANCE Hogan Safety Message We are pleased to have you join our team. We selected you based on your experience, driving record, and references from previous employers. We value your contribution to our efforts in operating the SAFEST fleet on the road as we strive to continually improve our safety record. At Hogan we value Safety and its effect on the well-being of our employees, clients, subcontractors, suppliers, the environment and the public is our primary concern. It is our intent to develop a strong working relationship with each and every driver aimed at creating job satisfaction and a long-term prospering relationship. You, the Professional Driver, should consider accident avoidance and compliance with rules and policies TOP priorities. All employees, including management, are accountable for upholding the company’s safety policies and procedures, performing work tasks safely, and supporting efforts designed to improve our safety results. We look for 100% commitment to safety from everyone, every day.
Our Safety Values Integrity Integrity as defined by setting expectations and accepting individual accountability for our conduct consistent with our value-driven safety policies Honesty Honesty is a cornerstone of all aspects of how we conduct our business, including: 1. Design and execution of operations 2. Communication of expectations between management and employees 3. Expression of our commitment to providing a work environment that emphasizes the safety of everyone affected Preserve Personal and Public Safety Encourage behaviors and decisions that reflect commitments to driving defensively and observing safe work practices in an effort to avoid involvement in any vehicular accident or workplace injury Maximizing productivity while ensuring personal safety Meeting expectations set by and for our customers without compromising on our commitment to ensuring the safety of every individual in, or affected by, our company operations
What We Ask of You:
Read, understand, and comply with all Hogan Personnel, LLC policies, ask questions Work in a manner that is safe and will not create a hazard to your health and safety and the safety of others
Hogan Personnel, LLC
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Driver Manual
Report immediately all accidents, equipment damage, workplace hazards, injuries, and/or physical limitations you may be experiencing Participate in safety meetings Operate safely and comply with all the laws, ordinances, rules and regulations applicable to the motor carrier industry Understand and follow any additional polices and directives communicated to you Engage in regular, open communication with your fleet managers while performing your jobs tasks in the safest possible manner
Qualities of a Safe Hogan Driver A safe Hogan driver is one who accepts responsibility for his or her actions and looks for proactive ways to address safety concerns on the job. At Hogan our lead safe driving principle is the concept of defensive driving practiced by drivers who are constantly alert to risks in their driving environment and who exercise good judgment in avoiding those risks. A good defensive driver will:
Adjust speed and space to compensate for the weather, road, and traffic conditions Remove all distractions to focus on their number one task – driving safely. Constantly monitor their driving environment looking for risky situations or drivers, prepared to slow down, stop, or yield their right of way to avoid an accident Recognize the need to take reasonable and foreseeable precautions to avoid involvement in an accident, including preserving one’s current lane position as the safest option Exercise added caution in higher risks zones such as intersections, merges, construction, schools or similar high pedestrian activity Promote a sense of security with other drivers, never exhibit aggression in driving or drive while fatigued
Note about the Safety Policies in this manual
All of the safety policies in this manual are important in terms representing our commitment to your safety and compliance with applicable laws and regulations. While we understand that it is everyone’s intent to do their job professionally, mistakes can happen and an accident or violation results. Typically we will work with that driver to understand what happened and assist them through training and a more constructive path. Your cooperation and feedback is important to your training and retention in your driving position. It is important to note however that situations may arise where the behavior or violation, or pattern of behaviors/violations, poses an imminent risk of serious injury or significant property loss. We refer to these as Serious Safety Acts and highlight references to these
acts throughout the policy using a box enclosure . The potential for greater harm triggers a more serious consideration by management of the driver actions and review for removal from one’s driving position with Hogan. Please read this boxed content closely.
If you have questions about any policy, please ask your manager or Safety for assistance. Hogan Personnel, LLC
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Driver Manual Safety Recognition Program At Hogan we value our employees’ safety. Our safety recognition program demonstrates our safety commitment by recognizing drivers who avoid behaviors/situations at higher risk of accident or injury. Awards are issued annually to drivers who in the year preceding their anniversary date have not experienced a preventable accident or documented unsafe act with an imminent risk of injury. Loss of eligibility only affects the year of issuance, not the award level achieved.
1st Year Award: Eligible drivers are awarded a jacket, lapel and hat pin, and certificate (these 1st year award items are included with each subsequent annual award below) 2nd Year Award: Eligible drivers are awarded a Leatherman multi-tool 3rd Year Award: Eligible drivers are awarded a MagLite Set 4th Year Award: Eligible drivers are awarded a travel bag 5th Year Award: Eligible drivers are awarded a 10K Gold Ring 6th, 7th, 8th, 9th Year Award: Eligible drivers are awarded a diamonds to be added to the ring in conjunction with annual cleaning and polishing 10th Year Award: Eligible drivers are awarded a quarter carat diamond placed in the ring 11th Year Award: Eligible drivers are awarded a blue hooded duck jacket and a precisiongrade watch 11th, 12th, 13th, 14th & 15th Year Award: Eligible drivers are awarded a diamond added to each of the quarter hour on the watch.
Motor Vehicle Record Reviews
Motor vehicle record reviews are required by §391.25 of the Federal Motor Carrier Safety Regulations for all employees involved in the operation of a commercial motor vehicle. This review is required to provide information to determine if the employees driving are suitable to continue permitting the employee to operate a commercial vehicle. The regulations require that serious consideration be given to the driving record including any unsafe violations such as speeding, reckless driving , tailgating, and other moving convictions that contribute to it. In order to maintain compliance with the Federal Motor Carrier regulations and ascertain that Hogan drivers are adhering to the Federal, State and Local laws, Hogan will obtain Motor Vehicle Records on all drivers in our employ.
Accident Policy At Hogan, we promote “accident avoidance” by providing the employees with techniques to reduce driving aggression, scrutiny of driving behaviors, attention to and anticipation of other driver’s actions. We refer to this as “defensive driving” (see discussion of Smith System later in manual).
It is imperative that all Hogan drivers drive in a manner that avoids involvement in any accident, but in particular accidents deemed preventable. Accident patterns will be reviewed to identify and correct risky behavior. Frequency is considered excessive with more than 2 preventable accidents in 12 months.
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Driver Manual
Drivers involved in preventable accidents with potential for high dollar losses (> $15,000 in a 12 month cycle) serious injury or fatality are subject to review for removal from one’s driving position. Often these more serious accidents fall into one of the “critical crash” categories exhibiting at least one of the following characteristics: o Rear end crash which usually results when vehicles do not have enough separation which may reflect a driver who is either distracted or driving aggressively. o Lane change/sideswipe crash is usually the result of driving inattentively or aggressively, combined with inadequate separation from other vehicles. o Run under crash results when a truck driver pulls his trailer into the path of an oncoming vehicle, such as during a left turn or U-turn maneuver. o Loss of control crashes include both single and multiple vehicle events and usually are tied to drivers who are fatigued, distracted, or driving too fast for conditions.
Critical crashes often result from inattentive or unsafe driving behaviors that must be avoided.
Smith System: Five Keys to Defensive Driving The Smith System is based on the premise that drivers can avoid involvement in accidents by continually scanning and visualizing their driving environment in an effort to identify and move away from potential risks. Smith System and the defensive driving approach rely on drivers to remain alert, focused, and practiced in the defensive driving techniques as outlined in the 5 Keys of the Smith System. In order for drivers to be successful under the principle of defensive driving they must commit to the idea that their first obligation matches their value to protect life, both their own and that of the motorists with whom they share the road. The Smith System teaches us how and where to look for signs of trouble, then coaches us on how to quickly assess and respond to identified driving risks.
Aim High in Steering o Look at least 15 second ahead o Use high eye lead time vs. low aim steering o Prevents hard brake application and panic stops o Allows the driver to select the lane of least resistance o Allows the driver to know the area you are going to enter before you get there
Get the Big Picture o Driver ensures the mirrors are set properly o Use the mirrors every 5-8 seconds o Scan sidewalk-to-sidewalk and ditch to ditch o Creates a 360 degree moving picture around your vehicle o Allows you to create the proper space cushion around your vehicle o Proper spacing eliminates the risk of rear end collisions
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Driver Manual The big picture refers to your actions to identify and respond to risks in your driving environment, giving you an earlier indication and chance to adjust your space cushion. By adjusting your speed and following distance you preserve your space cushion even in dense traffic. It is this space cushion and awareness that helps us avoid involvement in accidents.
Keep Your Eyes Moving o Use central and peripheral vision o Identify immediate hazards o Identify potential hazards o Eye activity stimulates thoughts by sending questions and messages to the brain
The driver’s eye movement is KEY to getting and keeping the big picture. Avoid the fixed stare as you continue scanning in all directions. Know your surroundings so you can react appropriately and timely.
Leave Yourself An Out o Proper following distance o Steering and braking
Always scan the big picture for conflicts, keeping in mind your position in traffic with respect to slowing, stopping, or turning. Failure to leave an out is often a result of driving too fast for conditions combined with inattentiveness behind the wheel.
Make Sure They See You o Drive with your lights on o Use your horn o Establish eye contact o Use emergency flashers o Use turn signals o Use triangles
Use your signals, horns, lights, and eye contact to make them see you.
Traffic Violations for Unsafe Driving We encourage our drivers to operate all vehicles in a safe and legal manner. This policy applies to operation of all types of motor vehicles. The following unsafe driving violations are considered Serious Safety Acts subject to possible suspension of one’s CDL by the state and review for removal from one’s driving position. Reckless operation of a vehicle Careless and imprudent driving Driving while under the influence of drugs or alcohol Use of a company vehicle in a felony Making a U-turn on a highway or through street Not reporting or leaving the scene of a traffic accident Hogan Personnel, LLC
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Speeding in a construction zone Driving while disqualified or while CDL suspended, revoked, or canceled Driving while texting or engaged in a similar distracted driving behavior Pattern of violation (more than one in a 3-year window) involving… o Unsafe lane change o Following too close o Speeding 15 mph or more over posted limit
Drivers cited for other unsafe traffic violations including speeding (up to 14 mph over posted), no seat belt, failure to obey traffic signs, etc., are subject to correction action review and training designed to secure driver’s commitment to avoid future unsafe driving behaviors. Twelve-month pattern of violation and overall safety record will influence progressive management response.
Seat Belts All operators of company vehicles are required to use seat belts. In a team operation the person in the bunk is required to use their bunk restraint whenever the vehicle is in motion. Note this is one of many examples where company policy aligns with state laws and federal regulations.
Critical Event Reporting – Critical Hard Braking One of the key features of our Omnitracs units in addition to communications and electronic logging is critical event reporting which at this point consists of reporting date, time, and related vehicle operating data associated with emergency hard brake applications. These hard braking events are automatically reported to Safety and Operations who in turn with consult with the driver regarding factors contributing to the recorded hard brake and corrective actions to employ going forward. How does it Work? • Critical Event Reporting (CER) constantly records information from the vehicle’s engine control module (ECM) sensors such as speed, location, and other critical information. • Each unit runs a program that runs on a 5 minute cycle; if no event is registered the oldest data will be recorded over to make room for new data. • A hard braking event is triggered by a deceleration of 9.0 miles per second or greater. • When hard braking occurs the system generates a report showing vehicle data from the previous 5 minutes before the event plus two minutes following. Data reported include speed, braking time, and a map showing two indicators – where the hard brake event occurred and the last recorded placement of the unit. • When the recording finishes, the CER service sends out an email alert to the VP of Safety and other key managers with detailed reports for analysis and review with the driver. • Drivers are alerted of a hard braking event by a visual indicator and voice alert from their Omnitracs unit. This allows the driver to immediately consider what factors contributed to this hard braking event.
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Driver Manual How is this Data Used? • The report received by the Safety department is reviewed and recorded. • A corrective action review is coordinated between Safety, Operations, and the driver. • The corrective action process focuses initially on educating the driver based on a review of the data and the driver’s explanation. Drivers are encouraged to consider their actions consistent with the principles of defensive driving and the degree of attentiveness indicated by the location and their description of events. • Drivers and managers discuss alternative approaches to help the driver avoid future critical hard brake applications while driving. If a driver continues to experience hard braking events to the extent the coaching and training do not seem to be sufficiently influencing future performance, other progressive actions will be considered to help deter behaviors contributing to reported CERs.
DOT Critical Crash Avoidance Department of Transportation (DOT) rules define a DOT accident as an occurrence on the traveled portion of a public road or lot in which: • One or more vehicles involved incurs disabling damage and must be towed from scene; • Anyone involved is injured and must be transported from the scene for treatment; or, • There is a fatality. DOT accidents are usually among the most severe accidents for truck drivers. Experience shows that DOT accidents with the greatest potential to result in injury or fatality fall into one of four “critical” crash categories: 1. Rear end 2. Lane change 3. Intersection/run under 4. Loss of control The following tips offer protections aimed at avoiding involvement in a DOT critical crash. Rear End Crash • Maintain separation by setting your speed 2-3 mph below the flow of traffic • Anticipate sudden pull outs or lane changes by motorists, reduce speed immediately • 6 second minimum following interval in highway driving; in town with more traffic and limits at or below 40 mph, keep a 3 to 4 second separation • Be attentive to traffic ahead. Avoid all distractions – limit side glances to 1 second. • Brake lights ahead is your cue to use yours – never delay applying your brakes • When approaching a stopped or stranded vehicle, reduce speed and maintain lane until you confirm it is safe to move over. If obstructed, turn on flashers and stop. • Reduce speed approaching construction zones; be prepared to stop with traffic. • On slick roads or with low visibility weather, slow down and separate more from traffic around you. Consider finding a safe place to park if conditions worsen. Lane Change Crash • Make maintaining your lane your default decision. Changing lanes is a critical choice; seconds saved might become hours delayed following an accident. Hogan Personnel, LLC
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Driver Manual • •
Never change lanes in the flow of traffic. If you must change lanes, set your current lane position first, then move over after confirming it is clear Before moving back to the right lane, your last move must be to lean forward and look towards your right steer tire to make sure the lane is clear.
Run Under/Intersection Crash • When turning across another travel lane, make sure you have enough time (up to 30 seconds) for the trailer to completely clear the lane before traffic reaches you. If there is any question about time to clear, wait until traffic passes. BE PATIENT! • Approach all intersections with a high degree of caution. That means reduce speed on your approach, prepared for a sudden light change or vehicle pulling out. Driving defensively is not about right of way but recognizing risk – make sure they see you. • Avoid backing from the roadway or making a left turn entry – consider an alternate route. If you must back from road ask for police assistance; if declined, use your reflective triangles. • U-turns in the roadway or on interstates is highly unsafe and prohibited by Hogan policy. Loss of Control Crash • Reduce speed gradually on slick roads. If drive tires lose traction or the trailer kicks out, apply clutch or put truck in neutral, stay off the brakes, pick a spot and steer towards it. • If braking causes a skid, stop braking, apply clutch or put in neutral, regain control. • When approaching a curve, reduce speed prior to entering, avoid sudden braking. • If you must brake in a curve, straighten your steering slightly to avoid a rollover. • If you drop a steer tire off the roadway, slow down and regain control; steer gradually back to the roadway or come to a controlled stop off the road. • If you exit the road on a down slope, steer towards the grade until straight or you level out • If an oncoming vehicle loses control and comes towards your lane you should first reduce your speed significantly, then edge over to the right shoulder as far as you can without risking your own loss of control. Flash your brights on/off quickly, sound your horn to alert.
Following Distance All drivers and/or owner operator vehicles are required to adhere to Hogan’s company policy of maintaining 6 to 8 seconds of following distance in most driving situations. Please note that if you are cited for this offense it constitutes a “Serious Moving Violation” that can lead to loss of your CDL.
Right of Way A defensive-minded truck driver should never contest right-of-way in traffic. No cargo is ‘HOT’ enough to require that you not surrender the right of way, particularly if failure to do so might cause a negative reaction or increase the potential for an accident. Keep to the right as much as possible. Avoid passing vehicles to your left – those are drivers who often break right late to grab an exit. Particular care should also be taken when approaching the Hogan Personnel, LLC
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Driver Manual top of a hill or when in a curve where your view is obstructed, as well as approaching any merge points (lane reduction or closures) as drivers often get more assertive with their lane position.
Curves and Turns Completing turns requires attention and planning ahead. It is important that you identify and enter the correct lane in advance of your turn – never make a late or sudden lane change. You should also signal well in advance, if possible at least 100 feet before turning. If any of these steps are not possible, please avoid making an unsafe maneuver. Abort the turn and drive forward for another safer opportunity. Remember that U-TURNS are dangerous and STRICTLY PROHIBITED! Braking while turning is likely to cause a skid or upset the load. Turning corners at a high speed puts unnecessary stress on other parts of the equipment and may cause a rollover. Curves should also be approached and negotiated with care. Don’t drive beyond your line of vision. Stopped traffic, a stalled vehicle, or similar road obstruction may be just around the curve. Always reduce speed coming into a curve, if possible at least 10 mph lower than the posted speed limit. These same precautions should be observed when driving roads with dips and climbs…Aim High!
Being Overtaken by another Vehicle When being overtaken by another vehicle, keep your unit well to the right, and slow down if necessary to facilitate safe passing – never increase your speed to avoid being overtaken. As a courtesy and safety measure, please remember to turn off high beams to avoid blinding other driver’s visibility. It is acceptable to signal a passing vehicle that he has cleared your unit and it is safe to return to the right lane, but we advise you not take on the responsibility for advising another driver when you consider it safe to pass or complete a turn across multiple lanes of travel.
Passing Vehicles Passing another vehicle is a high risk maneuver that you should consider carefully. Ask yourself, “Is this really necessary?” After considering that answer, if you still intend to pass you must determine both “if” and “when” it will be safe. Next question – “Is the vehicle slowing or just moving slower?” A slowing vehicle (tail lamps lit) means a change (possibly a turn, driver in distress, etc.). Stay back until you know what to expect. Slowing or slower moving, either way you must assess whether the driver is alert and aware of your presence – drivers of slower vehicles are often distracted, fatigued, or impaired. If true, you don’t want to pass them. At least be sure before you act. Another critical consideration extends to whether you are on a two or four(+) lane road. With two lanes you are looking at both trailing and oncoming traffic for clearance to change lanes. With four or more lanes you are looking at traffic next to or behind you for adequate space to move over. Prior to negotiating a lane change you must first stabilize your speed and a safe following distance behind the slower vehicle before attempting to pass it – never run up on it. If another vehicle forces Hogan Personnel, LLC
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Driver Manual you to abort your lane change, you will need an out which will be the lane position you currently hold. You don’t want your only choice to be a sideswipe or rear-end accident. Using all of your Smith System keys from aiming high, picturing your environment, eye movement and mirror checks, having a contingency or “out”, to making sure others know what you are doing will help ensure that you have the time, space, and distance to safely pass and return to the right lane.
Road Warnings Road warning signs should ALWAYS be obeyed. Professional drivers read and heed ALL road warnings. Slow zones and speed limits should NEVER be violated. Exhaust noises should be kept to a minimum. Animals on or near the roadway are signals to bring your truck under close control. Caution on main thoroughfares should always be exercised. Intersections should be approached and crossed with care, always remain alert. When entering main thoroughfares from side streets, alleys, side roads, private or public driveways, garages, and other buildings, trucks should be brought to a complete stop and driver should look in all directions before entering.
Speed Speed should be governed first by posted limit then further modified due to traffic, weather, grade and width of the road, and the type and condition of the equipment. AT NO TIME should the maximum posted speed limit be exceeded.
Ramp speed, entrance and exit ramp speed is to be 10-15 mph below the posted speed limits. Failure to comply with this will result in disciplinary action up to and including termination. Slow zones in cities, towns, and any areas where safety requires reducing speed should be observed and obeyed by the driver. Night speed should be reduced in keeping with reduced visibility. Do NOT overdrive your headlights. Coasting out of gear is strictly forbidden by state law, Department of Transportation regulations, and company policy. When driving in adverse traffic or weather conditions, speed is to be reduced to compensate for such conditions to a level that allows you to maintain control. Under ideal driving conditions, all vehicles are to be operated within the posted speed limit, and in compliance with all other regulations, whether on the highway, city streets, or customer’s location.
Any citation for a traffic law violation while operating a company vehicle is a serious matter – please respect your driving record as well as ours.
Hogan Personnel, LLC
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Driver Manual Stopping Stopping on the highway is to be avoided whenever possible. If it is necessary to park on the highway, you must clear a lane of traffic, park as far to the right as possible, and set Emergency Warning Devices out as required by Federal Regulations. Blocking traffic is to be avoided when loading and/or unloading, regardless of whether or not the traffic flow is light. Parking on a grade should be kept at a minimum. Parking brakes should be set, unit left in lowest gear, and wheels should be chocked. When parking on a downgrade, turn wheels towards the curb if one is present, and turn wheels out if parking on an upgrade. Returning to traffic lanes from shoulder of the road or from the curb must be done with caution after properly signaling your intentions. Drivers should never force their way into traffic merely because of the large size of their units. Doing so will only invite a preventable accident.
Backing GOAL = Get Out & Look Look for opportunities to avoid having to back up. Considering that backing is our most frequently occurring accident type this seems like good advice. However, there are times when backing cannot be avoided. Our Hogan trailers have a unique feature which many trailers do not have. Blue dots are placed on every trailer in a spot that tells you when you are jackknifing your tractor too tight. Backing should be done AFTER the driver has personally inspected the lane of travel for clearance. We refer to this at GOAL – Get Out and Look! It is the driver’s responsibility to physically get out of their tractor and check their surroundings. A complete walk around of the tractor trailer will need to be done, checking high and low. You can do this as many times as you need too to ensure clearance in order to avoid a backing incident.
School Buses and School Zones School busses should be passed with the greatest care. When approaching a bus that is stopped for loading or unloading, you must come to a full stop and wait for the bus to complete loading and unloading. After the bus proceeds, you may pass with extreme caution. School patrol signs should be respected at all times. Drivers should proceed with caution when signaled to proceed by the school patrol Drivers should adhere to ALL state and local ordinances involving school zones and busses.
Meeting Other Vehicles When meeting other vehicles on the road, proceed with caution.
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Meeting other vehicles at night should be done when dimmed within 500 feet, regardless of the actions of the other driver. When meeting anyone on the wrong side of the road, slow down, pull as far right as possible, and if necessary, stop. Drivers should never take unnecessary chances of endangering their life or wrecking their assigned equipment.
Never cross the center line when meeting a vehicle regardless of the position of the other vehicle.
Animals in the Roadway From time to time you will encounter animals on the roadway. Depending upon your location and region it could be deer, bear, cattle, dogs, alligators, among other things.
Stay alert, Aim High and look ahead, notice the risk as early as possible DO NOT SWERVE TO MISS THE ANIMAL! Slow Down ; try to avoid locking brakes which increases your risk of losing steering control If necessary prepare yourself to strike the animal Pull over when it is safe to check damage; if on the shoulder set up your breakdown zone Call Dispatch and report the accident
Inclement Weather
Adverse weather conditions including Rain, Snow, Sleet, Fog, and Ice heighten the accident risk with an unprepared driver. How you adjust your driving behaviors to compensate for inclement driving conditions will determine your success in avoiding an accident. This includes: o Being aware of changing weather and road conditions o Paying attention to the level of awareness exhibited by other drivers o Increasing space cushion in all zones around your vehicle o Reducing speed and limiting brake application to avoid loss of control As a driving professional you are empowered to decide when in the interests of personal and public safety to shut down and inform your Fleet Manager. At this point it is not about having enough experience to drive, it is about having the good judgment to not drive. Please communicate with your manager regarding weather/road conditions in your area.
Failing to adjust your driving for prevailing conditions, or “call it a day” when necessary, are potential root causes for an accident.
Weather Shutdown Policy (Mandatory) Safety will coordinate with Operations to determine when to shut down travel in an area where weather and road conditions are unsafe. Key elements of this policy include: 1. Observance of this shutdown policy is mandatory for all drivers Hogan Personnel, LLC
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Driver Manual 2. When message indicating shutdown with no driving allowed in a designated area is received, drivers must immediately find safe place to park 3. All shutdown areas will be monitored continually looking for the earliest opportunity to safely reopen the area affected; this may include selecting approved, senior Hogan drivers to “test” conditions for safe return to driving 4. All decisions to return to service must be approved by Management. Be sure that your manager has indicated that shutdown restrictions are lifted before returning to driving 5. Drivers who fail to observe a mandatory shutdown are subject to review for removal from their driving position
Fatigue Policy In an effort to reduce fatigue related accidents, Hogan implemented the following policy to benefit the safety of our drivers and the public. To promote awareness of the heightened risk of fatigue between the hours of 11 PM and 5 AM, drivers planning to drive during these hours must first call into our fatigue hotline to report they are alert, rested, and prepared for this shift. We employ a designated Fatigue Supervisor during those hours who is there to ensure you call in and address your concerns, including help in reinforcing your decision to shut down if ill or fatigued.
Other Fatigue-related Initiatives
Do Not Drive Tired – If you realize that you are struggling to stay focused, stay awake, and are doing things to keep from falling asleep at the wheel, you are FATIGUED. Some of the things you might consider doing to increase your alertness include: o If you feel more distracted or bored than actually tired consider these suggestions… Turn on the radio or listen to an audio book for mental stimulation Roll the down the window to get some fresh air Keep water and healthy snacks (granola or power bar) handy o If more tired than bored you should safely park and take a break from driving Get out and walk around, stretch Take a short nap (30 minutes will give you credit for a DOT rest break) Splash water on your face “Plan” for Proper Rest – This common sense advice plays a critical role in your health and safety on the road. When you get your proper rest it not only benefits you, it also allows us to make our deliveries on time in most instances. Remember to plan for ‘rest time’ both during your trip as well as away from the job. Make sure you return to your normal work/sleep schedule at least 24 hours before reporting back to work. Eat Properly – Ensure you are getting the proper nutrition. Eat a well-balanced diet with fruits, vegetables, and meat. Do not get into the trap of fast foot dieting or processed foods. Avoid caffeine (don’t use strictly for stimulation), nicotine and alcohol. Exercise – Both in and out of the truck. Make stretching and exercise a regular part of your daily routine. Take a walk; bring arm weights and leg bands.
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Alert Your Fleet Manager When You Are Fatigued – Communication is key! We need to know when you are fatigued (or sick) to the extent you can no longer drive. This allows us to consider rescheduling the appointment or recovering the load where feasible and necessary. With notice we can reset expectations with both you and the customer.
Distracted Driving
Driving distracted is a serious and growing problem with all drivers, but it is particularly dangerous where truck drivers are concerned. As we know from other discussion points regarding truck safety, the margins for error behind the wheel of a large truck or tractortrailer combination are very slight and can potentially be catastrophic. Distraction is a factor in at least 20% of all highway accidents, contributing to more than 6,000 deaths and 500,000 injuries Distracted and fatigued driving now join alcohol and speeding as leading factors in fatal & serious injury crashes Behaviors that detract from our focus on driving include: o Use of cell phones while driving for talking, texting, emails, and other elements of connectivity including accessing social media o Eating and drinking while driving o Attention to other vehicle occupants o Personal grooming o Accident Scenes (rubbernecking) o Navigating, including use of GPS device (anxiety over directions) o Looking away from the road to switch radio stations, reach down for something o Family issues, money problems, other personal conflicts (mental distraction) o Fatigue, not feeling well Steps you can take before driving to avoid driving distracted: o Adjust mirrors, knobs, & dials o Take care of paperwork o Program GPS o Study directions/trip plan o Make necessary calls to family/friends o Get plenty of rest and relaxation Driving strategies aimed at limiting the potential for distraction include: o Actively practicing the principles of defensive driving which promote awareness of one’s driving environment, handling of the vehicle, and awareness of other drivers o Think positive and push away the more distracting thoughts/influences associated with personal matters you can’t resolve while driving o Avoid eating foods that require you to divert your eyes from the road or take both hands off the wheel o If something drops, spills, or rolls away LEAVE IT. Reaching extends the time your eyes are not on the road and takes you out of position to control the vehicle.
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When approaching a construction zone, lane reduction, or traffic congestion eliminate all distractions including no eating or drinking or changing radio stations
Cell Phone Policy
Use of a hand-held mobile telephone for calls or similar electronic device for texting while driving is strictly prohibited both by federal rules and Hogan policy. Any driver found violating this policy will be subject to review for termination of employment. “Hands-free” operation of mobile telephone for calls is permitted while driving, to include use of Bluetooth technology and voice dialing. Caution must be used to avoid potential for distraction while on a call. Therefore we encourage drivers to limit the length of their calls to several minutes while also maintaining their hand positions on the steering wheel and keeping their eyes trained on their driving environment. Please note that hand-held phone use and/or texting while at the controls of a running truck not otherwise parked off the road (at a safe location) is a violation of company policy and may subject you to traffic law enforcement.
The following defined terms will help clarify the application of this policy.
Use of a hand-held mobile telephone means: o Using at least one hand to hold a mobile telephone to conduct a voice communication; o Dialing or answering a mobile telephone by pressing more than a single button; or, o Reaching for a mobile telephone in a manner that requires a driver to maneuver so that he or she is no longer in a seated driving position, restrained by a seat belt Texting means manually entering alphanumeric text into, or reading text from, an electronic device. This includes: o Short message service, emailing, instant messaging; o Command or request to access a World Wide Web page; o Pressing more than a single button to initiate or terminate a voice communication while using a mobile telephone; or, o engaging in any other form of electronic text retrieval or entry, for present or future communication o Exceptions to texting include selecting or reviewing information on a GPS system, and single-button application to terminate a mobile phone call
Driver’s Daily Log / Hours of Service It Is Hogan’s policy to operate in a safe and legal manner, in accordance with the established regulations. This policy applies to Hours of Service and maintenance of Driver Daily Logs.
Any Driver “SHUT DOWN” and /or placed “OUT OF SERVICE” will face disciplinary action to include, being shut down by Hogan for a period of 24 hours immediately after DOT roadside inspection. Failure to notify the Safety Department of the OOS violation will result in a three (3) day suspension.
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Every driver that operates a motor vehicle for this company shall complete a Daily Driver’s Log. This is accomplished either through the use of electronic logging devices (Omnitracs) or company provided paper logs. Failure to complete such logs, failure to make required entries therein, falsification of entries, or failure to preserved logs shall make both the driver and the company liable to prosecution. Entries must be current and duty status accurate; logging all time spent working and in readiness to work as on duty which includes time performing required DOT exams and drug/alcohol collections, involvement in accidents and post-accident follow up, participating in required training and counseling. It is the driver’s responsibility to follow company policy requiring them to submit completed paper logs to management within 7 days of completion. Violations of the federal regulations will not be tolerated. Any driver who is either unfamiliar or is unsure of the manner in which logs are to be filled out or submitted should contact their Fleet Manger or Safety.
Omnitracs (Qualcomm) The use of the Omnitracs while operating Hogan’s equipment is strictly prohibited by the driver. Always find a safe place to park prior to answering or sending information. Violators will be subject to disciplinary action up to and including termination.
Electronic Logging Point of Contact Information – Omnitracs Diagnostics: 1-800-541-7490 or Hogan Logging Department: 1800-284-4320 x2753 Tammy Following these Instructions will ensure that you are DOT compliant with Electronic Logs
The driver needs to LOGIN using their Driver Code and Password. If two drivers are in the truck both must be logged in and one is the active driver and the other is the inactive driver. The active driver is the one who is driving, and the inactive one is in the passenger seat or sleeper berth.
Once logged in, select the Hours of Service button on the menu to change their duty status. The system default places the driver ON-Duty upon Login.
The 8-Days tab can be used to have faxed or emailed. This is not for DOT inspection purposes only if the driver has to move into a rental unit and the driver has to temporarily revert to paper logs, as long as they have power they can use their Omnitracs to have logs sent to any fax number they enter or email address.
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The best way to master this system is to enter each duty status change as it occurs. Not keeping one’s duty status current causes confusion and drivers struggle with correcting the log. When changing duty status, drivers are encouraged to add a REMARK explaining exactly what is being done. For example, pre-trip, post-trip, fueling, DOT break, etc. This step is necessary to “flag” the logs.
Drivers must enter load and trailer information on the electronic log as the driver picks up a new load. Failure to enter this information constitutes a violation. The best way to remember is to enter a manifest or load number, start date (pick up date), end date (delivery date), bill of lading, and the trailer number, before changing duty status to driving or every time a MACRO 5 is sent. To enter, touch HOURS OF SERVICE and then touch the LOAD tab. Driver will then be prompted to enter the load information in select fields.
Approving Logs: At the beginning of the day the driver will be required to review and approve their logs. The driver will approve only if they are certain that all of their logs are accurate. If a correction needs to be made the driver can edit their logs and must be done before they approve them. Approve ALL logs only after editing and checking of logs is complete. Driving times can NOT be edited.
Up to 24 hrs after the driver’s logs have been approved and changes need to be made, send in a MACRO 48 – ELOG Change Request. Drivers must include a reason for the request and they may be contacted by the Logging Department after the MACRO 48 is summited. (not including Saturday and Sunday)
Drivers should only LOGOUT if they are going to be out of the tractor for an extended period of time and there is a chance that another driver will be using that tractor. Drivers will also need to LOGOUT when the tractor goes into the shop.
When the driver stops the truck and sets the brakes, the system will automatically switch the duty status from the DRIVE line to ON-Duty.
The MCP200 Omnitracs unit includes a detailed tutorial that the driver can access on the unit. This tutorial includes numerous helpful examples which the driver can review if problems come up and they can’t remember how to complete a step. To locate the tutorial, from the HOME screen, page over (arrow pointed to the right) to the 2nd page. On the bottom, right hand side of the screen is MCP TRAINING. Navigation through the tutorial on the Omnitracs unit in the tractor is touch screen.
Slip Seat Drivers: Make sure you are shown 'off duty" status before logging off at the end of your day. This will make sure that you will NOT have any hours that could end up carrying over to the next driver of the truck.
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If you happen to go into a rental truck or a truck without the MCP200 you will need copies of your last 7 days logs. You can request the MCP200 or have someone fax your last 7 days logs to any location or office.
Remember according to DOT there is no difference regarding the hours of service when it comes to the paper logs and/or the E-logs.
Always carry paper log sheets with you at all times as you will need it in case you break down and have to go into a rental truck or any truck without E-logs.
Transitioning to a Paper Log There are two reasons to use paper logs;
Omnitracs (MCP200) becomes inactive. The truck is not equipped with a Omnitracs.
If you are transiting to a non-elog truck; or there is an equipment failure, you must contact Fleet Manager or Night Dispatch and have them print or fax your previous 7 days logs. You may also contact Omnitracs Tech support at 1-800-541-7490 and have them fax a copy. Once you have your previous 7 days you MUST sign them and start a paper log.
Starting Paper Logs When you begin using paper logs, you need to recreate all of your duty status changes of the current day all the way back to midnight.
The paper log graph is broken into 15 minute blocks so you will need to round your times as close as you can.
Continue using paper logs till the end of the day, even if you are going back to an elog truck or the Omnitracs becomes active. This means midnight to midnight.
Duty Status It is required of every Hogan driver to include a remark noting your activities with each and every duty status change, just as you do with elogs. Always show the location with nearest City, State where each duty status change occurred.
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Keep lines neat in the graph and remarks; make sure all handwriting is legible. A neatly prepared log makes a good impression. As always, a good first impression can be important if a DOT inspection occurs.
DUTY STATUS CHANGES: On Duty-Not Driving
Pre & Post Trip Inspections - DOT regulations require all drivers to perform a pre & posttrip inspection on the equipment EVERY day, while on paper log the minimum requirement is 15 minutes.
Fueling – ANY time you add fuel or DEF, even if by a fuel attendant.
Loading & Unloading – If you are checking into a customer, backing the trailer or working the freight on or off the trailer.
Drop & Hook - Any time you are dropping a trailer on a yard or at a customer.
Scales – Weighing the truck and trailer or sliding the tandems.
DOT Inspections – ANY inspection that may occur, road side or at a DOT scale.
Road Side Emergencies – If you have to get off the road for equipment malfunctions or tire problems, you must be On Duty-Not driving.
Off Duty and Sleeper
30 Minute DOT Rest Break – This is the rest break required by every driver, you must take a mandatory 30 minute break within every 8 hours of On Duty or Driving.
10 Hour Rest Break – All drivers must complete 10 consecutive hours off duty or sleeper berth in order to reset their 14 hour clock.
Any other stop/break – Any time you are not working or taking a break (rest areas, home time, truck stop, customer, etc.)
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Filling out the Log Page
1. Date
8.
Completed graph & remarks
2. Tractor Number
9.
Driver's Miles
3. Driver Code
10. Team Miles
4. Name & Address of Carrier
11. Totaled daily recap of hours
5. Co-Driver Name & Driver Code
12. Completed Weekly RECAP
6. B/L # or Shipper/Commodity
13. Driver Signature
7. ALL Trailer Numbers
14. Completed DVIR**
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Driver Manual Sections 1-7: The driver can record at the start of each new log page Section 8: Driver can record during the course of the trip Sections 9-14: Driver completes at the end of each day
**Daily Vehicle Inspection Report (DVIR) only needs to be completed if damage to the equipment is found – This will have the same function as MACRO 60.
Common Form & Manner Errors Form and Manner violations relate to failures to complete all required fields on the daily log. Substantial deficiencies may result in a driver being fined or placed out of service.
Missing or Incorrect Mileage
Incorrect or Missing Total Duty Status Hours
Missing Driver Code and Signature
Missing Tractor or Trailer Number
Shipping Information
Improper or Messy Graph
Duty Status Not Current
No Remarks showing location for each duty status change
Daily Log Graph There are four categories to be recorded – Off Duty, Sleeper berth, Driving, On duty not driving The hours total for all four categories MUST add up to 24 hours. Remember, each hour in the graph is broken into 15 minute segments:
¼ hr. = .25
½ hr. = .5
¾ hr. = .75
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Driver Manual Weekly Recap Staying current and up to date with your Weekly RECAP will help prevent violating the Hours of Service Regulations.
Lines 1 through 7 are listed as the previous days.
Line 7 is always the previous day.
Line 1 through 7 are added together to total the hours worked for the week
Subtract the total hours for the week from 70 to show the total remaining available hours.
Lines 3 and 4 from the current day's graph are added together to show to total hours worked today.
Hours worked today will go to Line 7 tomorrow and you will need to re-total the Recap for the remaining available hours.
If hours worked today exceed hours Available, you are in violation; your reason MUST appear in "Remarks".
Hogan requires log pages to be turned in DAILY or earliest opportunity (no later than 7 days).
ALWAYS have your previous 7 days logs, when moving back into an elog truck any paper logs filled within the previous 7 days count. Be sure to keep lines and handwriting NEAT and LEGIBLE. Keep change in duty status current – Log it as you do it.
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Driver Manual Pre-Trip Inspections Many of the trucks stopped at roadside inspections stations have defects that could have been spotted during a THOROUGH pre-trip inspection by the driver. Almost half of these trucks are redlined because the defect poses a SAFETY HAZARD.
Drivers who fail to perform a proper pre-trip inspection may cause unnecessary delays or down time for both the driver and the company. Federal regulations require drivers to complete a pre-trip inspection report before taking the truck on the road. While many drivers do not know how to effectively inspect their vehicles, others think it takes too much time. Failure to conduct a thorough pre-trip inspection, such defects can go undetected until a worn tire blows out, a leaf spring assembly fractures, or improperly adjusted brakes fail – causing an accident that can affect the driver, the equipment, and/or the public.
Pre-Trip Inspection (TRUCK)
Walk Up o General Body Condition o Under the vehicle for leaks of oil or water o Leaning of vehicle (indicated of broken springs/bent frame) o Overhead clearance (power lines, overpasses, or signs) o Front end or rear obstructions Engine Compartment o Check Four Main Fluid Levels Oil- know how much needs to be added Coolant – know where to check and how to add if needed Power Steering Fluid- check for proper level and check canister for leaks and proper mounting. Fuel – Check the amount, check tanks for leaking, mounting straps for proper attachments and rubber padding between strap and tanks. Check caps for rubber gasket and proper orientation of pressure relief valve. o Check ALL Belts No dry rotting or cracks Proper adjustment (no more than ½ inch of play) o Engine Leaks o Manifold Proper Mounting Leaks o Air Cleaner Proper Mounting Leaks Free Flow Indicator o Radiator
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Proper Mounting Leaks o Fan and Shroud Proper Mounting Fan Blades not missing or broken o Transmission Proper Mounting Leaks No Missing Bolts o Shifting Linkage Proper Mounting Operating Properly o Fuel Filters Proper Mounting Leaking o Oil Filters Proper Mounting Leaking o Air Compressor Proper Mounting Leaking Air Lines properly Connected and Not Leaking o Fuel Pump Proper Mounting Leaking o Starter Proper Mounting Electrical Lines Connected Steering Linkage o Steering Column Proper Mounting U-Joints Properly Lubed No Excess Play o Steering Gear Box Proper Mounting No Leaks o Pitman Arm Proper Mounting Castle nuts tight and cotter pins installed o Drag Link Proper Mounting Not Bent
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Driver Manual Properly Lubed Upper and Lower Steering Arms Properly Mounted Properly Lubed o Cross-over Steering Tube (Tie-Rod) Properly Mounted Properly Lubed Front Suspension o Springs Properly Mounted Not more than ¼” out of alignment No Missing or Broken Leafs o Mounting Brackets Properly Mounted No Cracks or Breakage o Shock Absorbers Properly Mounted Not Leaking (fluid running down lower half) Front Brakes o Air Canister Properly Mounted No Air Leaks Clamp Tight o Air Lines Properly Mounted No Cracks or Dry-Rotting No Air Leaks o Slack Adjusters Properly Mounted Properly Adjusted (must have the brakes released and the wheels chocked – o more than 1 inch of play) Properly Lubed o Linings Properly Mounted At Least 1/4th pad No Cracks or Breakage Evenly Worn Free of Contamination o Drums No Cracks more than 1/4th of the drum width Evenly Worn Free of Contamination o
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Front Wheels Not bent/cracked or welded Valve stems not bent and must have cap Lug nuts and studs not loose cracked or missing No rust trails indication of being loose) Hub Inner and outer seal not leaking Oil reservoir full All bolts in place and tight
Front Tires o Properly Seated Around Rims (front and rear side) o No Cracks, Bulges, Blemishes, or Curb Damage that might cause tire failure (front and rear sidewalls) o No less than 4/32” of tread in all major grooves – even wear on complete tire surface o No Recaps Frame o NO Cracks o No Unauthorized holes o No Unauthorized welds o Not Bent or Twisted o All Cross-members in Place – NO missing nuts and bolts Air Dryer o Properly Mounted o No Loose or Missing Nuts or bolts o All Lines Tight and Not Leaking Alternator o Properly Mounted o Electrical Lines Connected Properly Tight, No Corrosion or Frayed Wires Water Pump o Properly Mounted – no loose or missing nuts or bolts o Not Leaking Air Compressor o Properly Mounted – no loose or missing nuts or bolts o All Lines Properly Connected, Tight and Not Leaking o Governor is Place and Mounted Tightly Fuel Pump o Properly Mounted – No loose or missing nuts and bolts o All Lines Properly Connected, Tight and Not Leaking Starter o Properly Mounted – No loose or missing nuts or bolts o All electrical Lines Tight, Not Corroded or Frayed
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Front of Cab o NO Damage o Clearance Lights, proper color, lens not missing and working o Head Lights Not Cracked or Broken and Working o Grill Mounted Properly o Bumper Mounted Properly – Not bent; No missing nuts or bolts o License Plate Present – Current and Properly Mounted Side of Cab o No Damage o Mirrors Properly Mounted – Not loose and no missing nuts or bolts; glass not broken o All Required Fuel Permits – required on both sides of truck Rear of Cab o Air and Electrical Lines o Lines not cracked, dry rotting, frayed, or leading at the fittings o Rubber grommets in place; not cracked and sealed properly o Electrical Line No Exposed Wires No Signs of Chafing Connections Properly Secured Catwalk o Properly Mounted – No loose or missing nuts or bolts o Free of Dirt, Ice, Snow and Grease Battery Box o Properly Mounted o Cover Secure Drive Shaft o Universal Joints Tight – properly lubricated and no excess grease o Not Bent o No Excess Slack - both front and rear Differential o No Missing Bolts o Not Leaking o Not Cracked or Broken Rear Suspension o Springs Front and rear hangers properly mounted; not cracked and not missing nuts or bolts Spring not cracked, bent, or broken o Air Bag Properly Mounted No missing or loose nuts and bolts Properly inflated with no cracks or holes o Shocks Properly Mounted; No leaks (oil on lower half of shock)
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Rear Wheels o Not Bent, Cracked, or Welded o Valve Stems Not Bent and Must Have Caps o Lug Nuts and Studs not Loose, cracked, or missing (rust trails indicating looseness) o Inner and Outer Seals Not Leaking; All bolts in place and tight Rear Tires o Properly Seated Around Rims – front and rear sides o No Cracks, bulges, blemishes, or curb damage that could cause tire failure – front and back sidewalls o No Less than 2/32” of tread in all major grooves; even wear on complete tire surface Rear Brakes o All Air Hoses Properly Mounted; Not dry-rotted or cracked, fittings tight and not leaking o Air Chambers Properly Mounted; Clamp in place and tight, not leaking and no missing nuts and bolts o Slack Adjuster Properly Mounted; No more than 1” of free play with brakes released, No missing nuts and bolts o Brake Linings must have ¼” of fiber or more and free of contamination o Brake Drums Are Evenly Worn, No cracks more than ¼” of width of the drum and free of contamination Rear of Truck o Mud Flaps Properly Mounted; No missing nuts or bolts Not more than 6” or less than 2” from the ground o Tail Lights Properly Mounted Proper Color and Working Correctly Brake Lights Working Properly Back-up Lights Working Properly
Pre-Trip Inspection (TRAILER)
Walk Up o General Body Condition Dents, holes, or missing lights Overhead obstructions Front or rear obstructions Objects underneath which may cause damage when moving the trailer o Leaning of the Trailer Indications of broken springs or bent frame Header Board o Air Foil Missing or Cracked o Lights Not Missing, Proper Color and in Proper Working Condition
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Driver Manual Permit Box In Place Properly Secured Cover in Place Proper Registration for the trailer in the box o Air Connectors Properly Mounted Rubber Grommets in Place; No cracking or tears No Leaking o Electrical Connections Properly Mounted In Good Working Condition o Rivets – All in Place o Frame Free of holes, dents, or cracks No Unauthorized Welds Underside o Apron Not Bent, Cracked or Broken o Kingpin Not Bent or Twisted and Securely Attached to the Frame o Cross Members Not Bent or Twisted and securely Attached to the Frame o No Holes in the Flooring Side o Frame Not Cracked of Bent and All Bolts to Cross Members in Place and Tight o Body Free of Holes, Dents, Scrapes, and all Rivets in Place o Lights and Reflectors Not Missing; Proper Color (amber on front and middle, red to the rear) and In Working Order o Door Checks in Place and Properly Secured Siding Tandems o Rails Not Cracked or Bent and Properly Secured to Cross Members o Locking Pins Properly Positioned in Rails o Handle Release Working Properly o Safety Pin in Place and Properly Secured o Locations of Locking Pins on Rail Suspension o Spring Not Cracked, Bent, Missing, and in Proper Alignment o Spring Hangers Properly Mounted not Cracked or Broken and NO Missing Nuts and Bolts o Shock Absorbers Properly Mounted and Inflated; No holes or dry rot. Air lines properly mounted and not leaking (if trailer is air-ride) Wheels o Not Bents or Cracked and No Unauthorized Welds o Valve Stems Not Bents and Must have Caps o
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Driver Manual o
o o Tires o o o
Lug Nuts and Studs Not Cracked or Missing and Tight (rust trails are an indication of looseness) Inner and Outer Wheels Seals Not Leaking Hub Oil at Proper Level Properly Sealed Around the Rims – front and rear sides No Cracks, Bulges, Blemishes, or Curb Damage that Might Cause Tire Failure (front and rear side wall) No Less than 2/23” of Tread in all major grooves and even wear
In-Cab Air Brake Check Handout Be sure wheels are choked and vehicle is secure from movement when performing air system checks and/or checking brake adjustments.
Air Compressor Governor Cut-in/Cut-out Pressures o Air compressor should cut in at about 90 psi and stop at about 120 psi o With engine idling, pump the brake pedal several times to reduce the pressure below cut-in pressure (90 psi); pressure should begin to rise o The air compressor should cut-out at 120 psi Rate of Air Pressure Build Up o With the engine at operating RPM, the pressure should build from 35-100 psi within 45 seconds in dual air systems Air Leakage Rate o With a fully charged system (120psi), turn off engine, release the service brake, and time the air pressure drop with a watch. Loss rate should be less than 3 psi a minute for combination vehicles. o Apply 90 psi or more with brake pedal. After the initial pressure drop; check the loss rate with applied brakes. Loss rate should not be more than 4 psi per minute for combination vehicle. Low Pressure Warning Signal o Shut off engine when air pressure is built up. o Turn on the electrical power and pump braked pedal to reduce air tank pressure. The low air pressure-warning signal must come on before the pressure drops to less than 60 psi. Spring/Emergency Brake Check o Chock the wheels, release the parking brakes when you have enough air pressure to do it. o Pump the brake pedal to reduce the air tank pressure. The “parking brake” knob should pop out when the air pressure falls to the manufacturer’s specification (usually about 40 psi). This causes the spring brake to set. Parking Brake Test o Stop the vehicle, set the parking brake on, and gently pull against it in first gear to test that the parking brakes will hold.
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Service Brake Test o Wait for normal air pressure, release the parking brakes, move the vehicle forward slowly (about 5 mph), and apply the brakes firmly using the brake pedal. Note any vehicle “pulling” to side, unusual feel, or delayed stopping action.
Macro 60 and Driver Vehicle Inspection Reporting (DVIR) Policy Drivers have a responsibility to monitor and report safety and other defects associated with every truck, tractor and trailer they operate each day. This reporting will be routed directly to your primary maintenance service provider who in turn will coordinate with Operations to complete the repairs necessary to ensure continued safe operation of the CMV. To accomplish this, drivers will be required to use the following Macro 60/DVIR Process. 1. Drivers identifying general or safety-related equipment defects must report this to HOGAN Maintenance using macro 60 upon completion of that day’s trip with a truck or trailer. If the problems being reported relate to DOT safety items, this macro will be treated as the Driver’s Vehicle Inspection Report (DVIR). NOTE: You must send a separate macro 60 for each truck or trailer with defects. 2. The macro 60 will be electronically routed to a Hogan shop planner as a priority response item for that day. Maintenance will review the message and if needed will follow up with you regarding questions or clarification on items reported. Step-by-step instruction as follows: a. The first entries involve identifying the type of equipment (truck or trailer) and assigned equipment number. NOTE: Please enter complete unit nos. as follows: i. For a reefer trailer, please include the “R” prefix and unit no. ii. For a dry van trailer please include the “T” prefix and unit no. iii. For certain tractors, include the “L” prefix with the unit no. if so marked iv. For Cargill trailers please include either the “TL” or “K” prefix with the unit no. v. For non-Hogan rental or customer equipment, please indicate “rental” or “customer” in comment section b. Next you are asked to indicate whether this is a DOT safety defect (for example something that could be written up in a roadside inspection). If yes enter “Y”. If repair item is not DOT (e.g., found damage, air conditioner, minor engine leaks) enter “N”. c. You are also asked to indicate if noted defects are from a roadside inspection. NOTE: You must submit a macro 60 for every roadside inspection with equipment violations. d. Identify equipment problems with an “X” next to one or more listed defect references, along with a brief description under COMMENTS. NOTE: Failure to select at least one listed defect option and add a comment will result in an incomplete macro; an error message will automatically be sent to the truck. Hogan Personnel, LLC
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Driver Manual e. “Sign” the macro by entering your driver code. f.
To direct the macro to the correct service facility, you are asked to enter a Hogan Drop Location No. (number range from 1 to 555) to designate where the equipment is being dropped. A list with Hogan drop location nos. can be found below. NOTE: If you are not dropping your truck or trailer at a Hogan location on this list, please refer your equipment problem to Road Rescue using location no. “555”. Then be sure to follow this up with a call to Road Rescue.
3.
If defect is confirmed to be a DOT safety requirement, maintenance will send acknowledgement back to the truck and coordinate immediately with Operations to arrange for service. a. Once vehicle is inspected and necessary repairs complete, the shop will send certification of repair back to the truck indicating the vehicle is satisfactory b. Receipt of shop reply is confirmed when message is marked “Read” by driver
4. If the defect does not relate to a DOT safety requirement, Maintenance will acknowledge receipt of the macro and record the information for a future scheduled service. 5. All major defects that render the vehicle “not safe for continued operation” will be handled as a breakdown, and road service or vehicle recovery will be arranged. Call Road Rescue for assistance. 6. Under no circumstance will a driver be pressured to operate a vehicle they believe is not safe to drive. Drivers should be advised that it is their prerogative to contact Safety with unresolved concerns about the condition of their equipment. 7. In the event a driver is assigned to a truck without an Omnitracs unit, they will revert to the use of paper logs which also include a DVIR form on the bottom. Use this DVIR to report safety defects until you return to an Omnitrac-equipped truck. 8. Approved Hogan drop location nos. as follows:
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Driver Manual Location No.
City
Location No.
City
1
St. Louis
35
Fulton, MO
2
Fred’s, Memphis, TN
36
Lexington, NC
3
Winchester, KY
37
Breese, IL
4
Columbus, OH
38
Warren, OH
6
Earth City
39
Cincinnati, OH
8
Macon, GA
40
Dallas/Midlothian, TX
10
W. Coxsackie, NY
41
Lakeland, FL
11
St. Johns, MI
42
Batesville, MS
16
Memphis, TN
43
Cleveland, OH
17
Springfield, MO
44
Dayton, OH
18
Muncie, IN
45
Lee’s Summit, MO
19
California, MO
46
Kalamazoo, MI
20
Newcomerstown, OH
47
Zanesville, OH
21
Dublin, GA
48
Ottumwa, IA
22
Russellville, AR
49
Waterloo, IA
23
Austinburg, OH
50
Belton, MO
25
Indianapolis, IN
106
Eldon, MO
26
Evansville, IN
28
Lebanon, MO
99
Target AZ, IA and IL; Big Lots; Clark PA,CT; USSCO WI,MN; Kroger OH
31
Kansas City, MO
555
Road Rescue Roadside maintenance
32
Pittsfield, IL
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Driver Manual Sample Macro 60 DVIR
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Driver Manual Low Clearances Low clearances such as underpasses and tunnels demand special attention from the driver. Road repairs, ice, snow, empty trailers, and trailers with new or stiff springs, may cause some difficulty where clearances are otherwise adequate. Some tunnels will not permit the passing of two trucks. Other low hanging items are but not limited to: fire escapes, electrical wires, windows in some cities, overhangs, and service station and restaurant canopies, which will require the driver’s undivided attention.
Trailer Height The trailers we utilize are 13’6” high at the nose when setting on a 47” high tractor fifth wheel. It is the driver’s responsibility to proceed with caution whenever they are in a metropolitan area such as Chicago or New York, where low overpasses are known to exist. When in doubt about clearance:
SLOW down to nearly a stop, turn on our four-way flashers and proceed with caution. Better to hold up traffic and be safe, than to proceed under a low overpass and damage the roof of your trailer. It is highly suggested to purchase a “low overpass guide” and refer to it prior to any intercity deliveries where bridge height is a concern. The height of an empty trailer is more of a problem than a loaded trailer. NOTE: If you just clear an overpass on the way to the customer’s to unload, you may not be able to go back the same way when you are empty!
Parking the Truck
Drivers are responsible for ensuring their vehicle is parked safely in a space designated and appropriate for truck parking. Make sure parking brake is set and take necessary precautions secure it from moving (this includes wheel chocks if available). Make sure truck is visible and does not interfere with traffic. Use your emergency warning devices when appropriate or required.
Vehicle Fire Prevention There are basic safety precautions that a drive should take to avoid a vehicle fire. They are:
Engine must be turned off when fueling, and no smoking or open flames within 25 feet of unit. Never use gasoline for cleaning any part of the equipment. Use an approved solvent formulated for the specific purpose. The accumulation of refuse, matchbooks, papers, oily rags, etc. is a fire hazard and will not be permitted.
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Driver Manual
Smoking is prohibited when transporting hazardous commodities with flammable designation and when handling of freight of any type in or out of cargo space. When smoking is permissible, use extreme care. Make sure matches, cigarettes, cigars, and pipe ashes are out and cool before disposing them. Make sure drafts from windows do not blow ashes into corners where they can start fires. Tire fires are easier to prevent than to put out. Check tires at all stops and change any tire that is soft or flat. NEVER run any distance on a soft or flat tire. Do NOT leave your vehicle after a hot tire has been discovered without removing it or waiting until it is cool enough to touch. Do NOT place a hot tire in the spare tire rack without giving it a chance to cool. NEVER drive a vehicle with the parking brake and/or any wheel brake unreleased. Heat builds up quicker under such conditions and can easily start a fire.
Emergency Warning Devices Proper set up of Emergency Warning Devices are imperative to the driver and traveling public’s safety. Proper set up of these devices are as follows: On a Two-Way Road
Place an emergency reflector within 10 feet of the front or rear of the vehicle, depending on the direction traffic is approaching. Place one emergency reflector at least 100 to the rear of your trailer and place a third at least 100 feet to the front of the unit.
On One-way roads or Divided Highways:
Place one reflector 10 feet to the rear of your vehicle Place a second reflector at least 100 feet to the rear Place a third reflector at least 200 feet to the rear
**In either of the above situations, the distance may be extended to 500 feet if you are over the crest of a hill or around a curve.
Coupling Procedures Step 1: Inspect the fifth-wheel 1. Be sure the fifth-wheel plate is greased. If the fifth-wheel plate is not kept greased, there could be steering problems caused by the friction between the tractor and trailer. 2. Check is the fifth-wheel is in the proper position for coupling; a. Fifth-wheel is tilted downwards towards the rear of the tractor. b. Locking jaws are open. c. Release handle is fully extended and in the open position.
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Driver Manual Step 2: Position the tractor 1. Put the tractor directly in front of the trailer (not at an angle). 2. Check your position using the outside mirrors by looking down both sides of the trailer. 3. Back until the fifth-wheel just touches the trailer. 4. Do not hit the trailer. Step 3: Check trailer height 1. Check that the king-pin and fifth-wheel are aligned. 2. Make sure the king-pin is not bent, broken and free of debris. 3. Raise or lower the trailer height. The trailer should rise slightly when the tractor is backed under the trailer. Step 4: Back under the trailer 1. Use the lowest reverse gear. 2. Back tractor slowly under the trailer to avoid hitting the king-pin too hard. 3. Stop when the king-pin is locked into the fifth-wheel. Step 5: Inspect coupling 1. Use a flash light 2. Make sure there is NO space between the fifth-wheel and the trailer apron. 3. Make sure the locking jaws are closed around the shank of the king-pin. 4. Check the Release handle is flush with fifth-wheel. Step 6: Check the connection for security 1. Raise the trailer landing legs one inch off the ground. 2. Pull the tractor gently forward with the trailer brakes set. Step 7: Connect air lines and electrical to the trailer 1. Check glad hands and seals. 2. Connect the emergency and service air lines from the tractor to the trailer. 3. Check electrical connector. 4. Plug the electrical cord into the trailer. 5. Check the trailer A.B.S. light for proper function. Step 8: Raise landing legs 1. Raise landing legs all the way up. 2. Secure the crank handle.
Uncoupling Procedures Step 1: Check if the ground will support the trailer Step 2: Lower the landing gear
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Driver Manual 
Be sure to make solid contact with the ground, you are trying to take the weight of the trailer off the tractor to insure the trailer does not drop to the ground when pulling away.

For tractors that do not have "air dumps", dropping a loaded trailer, you need to crank the landing legs just until you hear air seep into the tractor air bags.
Step 3: Disconnect the airlines and electrical cable Step 4: Hogan tractors are equipped with an in-cab automatic locking jaw release switch 1. Be sure the air supply system is fully charged 2. The tractor parking brake must be set 3. Engage the in-cab switch until the locking jaw release handle is fully extended. (most tractors will have an audible tone that will go to a pulse when the locking jaws are unlocked) If the automatic release does not function, pull the manual release handle to open the locking jaw Step 5: Pull forward slowly until the trailer pushes the tractor away, this will ensure the trailer does not drop to the ground and will prevent damage to the landing legs. For tractors equipped with "air dumps"; 1. Pull forward slightly until the fifth-wheel clears the king-pin while still under the trailer 2. Engage in-cab "air dump" switch to allow the trailer landing legs to rest firmly on the ground 3. Pull forward, clearing the trailer, and disengage the "air dump" switch For tractors not equipped with "air dumps"; be sure to allow time for the tractor air bags to equalize before driving away. If the Traction Control (TC) system is alerting on the dash, this can cause damage to the rear drive tires or create cupping having the same effect as driving with under inflated tires.
Mirror Check Station 
How to use the check station o Position the truck or tractor parallel and as close to line A as possible. o Stop truck or tractor-trailer with mirror over line B o Rotate both flat mirrors vertically until the inside edge picks up the left and right corners of the truck body or trailer o Tilt both flat mirrors vertically until target C is visible in the bottom edge of mirrors o Rotate both convex mirrors horizontally until the inside edge picks up the left and rear corners of the truck body or trailer o Tilt both convex mirrors vertically until target C is visible in the top edge of the mirrors
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Driver Manual Accident Reporting Procedure ALL ACCIDENTS, REGARDLESS OF HOW MINOR THEY APPEAR MUST BE REPORTED IMMEDIATELY! 1. STOP immediately! 2. Set out Emergency Warning Devices as prescribed by law and in order to prevent another accident from occurring. 3. Call the police and complete an official police report. 4. TAKE PICTURES! (cameras are in the vehicle or use your cell phone) Make sure you capture the truck or trailer #, take pictures of every side of the vehicles involved, pictures of the intersection or location of where the accident occurred. NO pictures of injured parties. 5. Call the Safety Department AND Fleet Manager. Consult the emergency phone card for names and numbers to reach after hours or on weekends and holidays. 6. DO NOT give statements to anyone except the police or an adjuster that you know that Hogan has assigned to investigate the accident. We will give you the name of any adjuster as well as the company he/she works for. IT IS THE DRIVER’S DUTY TO ASK FOR POSITIVE IDENTIFICATION FROM ANY INSURANCE ADJUSTER BEFORE MAKING ANY STATEMENT TO THEM, DO NOT SIGN ANY WRITTEN SATEMENTS WITHOUT COMPANY APPROVAL 7. NEVER ADMIT ANY LIABILTY! (Even if you think you may be at fault.) Be polite; give your name and the company’s name. Offer to show your CDL. NEVER admit or deny responsibility. If necessary, to answer inquiries, simply advise the person making the inquiries that you will make a complete report of the facts and submit it to your Safety Department, who will consider the question of responsibility after a proper investigation has been conducted. 8. Admit Nothing! Promise Nothing! and DO NOT ARGUE with anyone. 9. Attempt to identify and obtain necessary information from any witnesses. This must be accomplished quickly, as witnesses tend to leave or not want to be involved. 10. Fully complete an accident report in detail, including accurate diagrams. Information required for a proper report should include but not limited to: a. Location, Time, Date, and Weather b. Year, Make, Model, Type, and License numbers of vehicles involved c. Registered owners of vehicles involved d. Name, Address, and age of all drivers involved e. Names of any persons injured and document the apparent extent of the injuries f. Names and Badge numbers of the police officer at the scene and the location of the police station to which they are assigned g. Names and Addresses of all possible witnesses; use witness cards if possible h. Document the extent and parts damaged on other vehicles; as well as your own 11. Get all the facts! Your report by phone will assist us in making the necessary decisions on how to minimize the loss and protect your interest. 12. If someone else is at fault, get him or her to sign the EXONERATION CARD in your insurance packet. Hogan Personnel, LLC
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Driver Manual 13. DO NOT ALIBI YOUR EQUIPMENT! If a mechanical failure causes or contributes to an accident, the company wants and needs to know about it, but do not make statement relative to mechanical failures or problems to anyone else. 14. Immediately upon return to your home location, you must turn in all paperwork relative to the accident. Check back to make certain we have all the information needed from you. 15. Under NO circumstances will you ever promise the owner of damaged property or vehicle that we will pay for repairs, no matter how slight the damage may appear. 16. A serious accident within the first 90 days of employment will result in consideration for termination of the driver. Failure to immediately report accidents will also result in consideration for termination of the driver. Unreported accidents often result in costly claims and do not enable the Safety Department or the Insurance Company to properly protect the interest of all concerned, including the driver. 17. Should you have any doubt whether to report an accident, go ahead and report it immediately. We would rather you make the unnecessary report than miss one that is required. We maintain accurate records of every accident and have personnel who specialize in controlling the cost of accidents and vehicle damage
On the Job Injury Reporting This procedure is followed any time the driver is injured “on the job”. If these steps are not carried out, coverage may be jeopardized. 1. Drivers MUST report ALL injuries, regardless if they are seeking medical treatment or not, to their Fleet Manager. If they cannot get in touch with their Fleet Manager, they should contact the Safety Department. 2. The Fleet Manager or Safety Department must fill out the “Worker’s Compensation Accident Investigation Report”. 3. Once the worker’s compensation department has the report, they will contact the injured driver. If the driver needs medical attention, they will find the closest facility to where the driver is located. a. If the driver is a dedicated driver, Hogan has occupational clinics that are set up close to the facility. b. The driver MUST be authorized by a Hogan representative before seeking medical treatment. c. If you have a head injury/hit your head in the incident, you MUST go the emergency room to have a medical evaluation. This is company policy and there are not exceptions. The driver is not allowed to drive themselves to the emergency room. A Hogan worker’s compensation representative will find the closest emergency room or depending on the situation, an ambulance may be called. 4. The driver will be required to take a drug and alcohol test. Testing protocols will mirror those covered in the company’s drug and alcohol policy beginning on page 50. 5. It is the driver’s responsibility to call Hogan’s worker’s compensations department
(Ext 3125) and relay the information being told to them during the exam. If the driver is released with restrictions, Hogan can accommodate them and you will be Hogan Personnel, LLC
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Driver Manual working a modified duty assignment. It is our goal to get you back working full duty as soon as possible. 6. The driver will receive a call from Hogan’s work compensation carrier’s adjuster. 7. Hogan does not represent the worker’s compensation carrier. It is our role to answer any questions the driver has regarding their claim. (Examples: medical questions, pay issues.) 8. A member from Hogan’s worker’s compensation group will be calling you weekly to check on your progress and answer any questions the driver may have.
Drivers MUST report ALL injuries, even if you do not elect to seek medical treatment!
Safe Work Policy Corrective action efforts in this area are not directed at driver injuries, but focus on behaviors/acts that are demonstrably unsafe and create an imminent risk of injury on the job. Drivers are encouraged to observe safe work practices at all times, particularly those referenced in the next section in this manual. Please read the following policy carefully, keeping in mind that its intent is to promote your protection on the job. Drivers who engage in unsafe behavior that creates an imminent risk of injury on the job will be subject to corrective action steps listed below. 1. First documented occurrence of an unsafe work behavior/act will result in issuance of a corrective action letter and retraining targeting the unsafe behaviors and related nonconformance with stated safe work practices. 2. Second documented occurrence of an unsafe work behavior/act will result in management review with potential for removal from driving position.
Safe Work Practices Each fleet in Hogan has established safe work procedures designed to promote your safety and well-being on the job by helping to alert you of certain risks and recommended work practices that will help you avoid injury on the job. Keep in mind that many of the same strategies suggested for staying safe behind the wheel apply to staying safe in other aspects of your job duties, including remaining attentive and removing distractions from your work environment as well as taking steps to avoid behaviors and situations that elevate your injury risk. Pay particular attention to conditions and behaviors that may influence the “big three” injury types in your work environment: 1. Slips, Trips, Falls 2. Push/Pull related strains 3. Struck by falling objects Please contact your Fleet Manager or the Safety department with questions regarding safe work procedures and steps to staying safe on the job. This includes also reporting unsafe conditions that might be present in your work environment, including with your vehicle. Hogan Personnel, LLC
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Driver Manual Three Points of Contact Slips, trips and falls are a major cause of injuries in the trucking industry. They can cause broken bones, strained muscles, and back injuries. In order avoid slips, trips and fall accidents, we ask drivers to do the following:
Make sure your tractor steps are free and clear of debris, ice, and snow Watch your footing when you walk Use Three Points of Contact: Both hands on a stable surface, one foot on a stable surface at all times.
Freight Claims – When you Load The most effective manner in eliminating costly freight claims is through good preventive measures. Listed below are methods and procedures for the prevention of damages/shortages, which in turn will eliminate costly freight claims filed by shippers and their customers. When You Load
BE PRESENT and WATCH your freight being placed on the trailer o If you are loading freight, BE CAREFUL and place the freight on the trailer so it will not shift, fall over, or become damaged from routine in-transit movement. COUNT YOUR FREIGHT o Make sure that the count you have agrees with the count that the shipper has typed on the bill of lading. o Any discrepancies should be brought to the attention of the loading foreman and corrected BEFORE YOU LEAVE THE SHIPPER LOCATION. o If you don’t load or cannot count the freight, make sure “Shipper Load and Count” is written on the bill of lading. Any problems with the count correction, CALL your Fleet Manager for clarification DO NOT LOAD DAMAGED FREIGHT o Watch for torn bags, cartons, with corners crushed, leakers of any type, or any discrepancies that will be noticed at the consignee destination o Pay attention on the slip sheet loads for careless blade operator damage to product stacked on slip-sheets (crushed boxes shoved into the sides of the trailer) o Items which are damaged should not be transported unless shipper places a notation on the bill of lading (ALL COPIES) that such damaged items are present AND then only transport the load is Fleet Manager has been notified and clears such a movement to be handled including damaged goods. ENSURE YOUR LOAD IS PROPERLY SECURE o Use load locks or straps to secure to the rear o Ensure securement is effective to prevent load shift in all directions o Loose freight should be shrink-wrapped, banded, or bulk-headed; use dunnage to fill void space
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Driver Manual
o Larger, heavier articles may require toe-boarding and/or tie-downs o Consult Operations/Safety with questions…NEVER PULL LOAD UNLESS SECURE PLACE SEALS on your Trailer o Request the shipper to place seals on your trailer doors and note the seal number (s) on all copies of your bill of lading. o If the shipper does not have seals, provide him with seals that were issued to you from Hogan and note those seal number son all copies of the bill of lading. Call your Fleet Manager if any shipper refuses to do so – BEFORE you leave the shipper location. DO NOT LEAVE the shipper until you are satisfied that your load is loaded, counted, and secured properly; seals applied and noted on the bills; bills are signed by the shipper. Drivers must contact Fleet Manager immediately if you have any questions or concerns
Freight Claims – During Your In- Transit Movement
DRIVERS MUST CHECK TRAILER FREQUENTLY o Check for leaks or evidence of cargo damage. Any time a driver makes a stop, it is mandatory to recheck your padlocks and seals. No Exceptions! Any unusual circumstances such as leaving the roadway, an accident or abrupt stop, should be followed by a check of the load. Contact your Fleet Manager should you be required to break your load seal to perform this task. Investigate and Report any usual occurrences BEFORE arrival at the consignee. DO NOT WAIT until deliver before checking for possible damage
Freight Claims – When You Arrive to Unload Your Freight
Count your freight off the trailer and BE PRESENT FOR UNLOADING o Make sure the count agrees with the bill of lading IMMEDIATELY REPORT damages to cargo or bad count Make sure that the consignee notes on bill of lading “Shipment received and seal numbers______ intact”. o It is important to have the exact seal numbers that were affixed to the trailer at the time of loading written on the bill of lading. o Failure to properly note seal numbers can result in the driver being held responsible for a short count. If you have a multi-stop load, MAKE SURE that the consignee at each stop reseals your trailer and indicates on the bill of lading, “Resealed with Seal Number____” and then continue to the next stop, where the same procedure should take place. Set up a CONTINUOUR SEAL RECORD ON ALL STOPS.
Freight Claims – General Information
REPORT ANY SHORTAGES, OVERAGES, or DAMAGES IMMEDIATELY
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Driver Manual o
o o o o o
Whether unloading or loading contact your Fleet Manager immediately and they will transfer you to the appropriate person at Hogan to take an official Overage, Shortage, damage (OS&D) report. Any freight refused should be returned to Hogan. All other freight should be signed for as received. DO NOT DEPART either the shipper or the consignee if you have a problem WITHOUT first obtaining clearance from your Fleet Manager. The driver is responsible for any and all cargo damages and must watch and report exceptions at the times they are known. The driver will be advised of the disposition of and OS&D after it is fully investigated. Excessive freight claims through the failure to count, utilizes seals, failure to properly secure loads, and improper loading/unloading of freight will result in termination of the driver.
Hazardous Materials A copy of Hazardous Materials Handbook and Emergency Response Guide are furnished to drivers prior to first dispatch. The booklets contain information covering the transportation of hazardous materials. Drivers are required to understand and be familiar with this information and to comply with the following procedures in handling and transporting hazardous materials.
Make sure the bill of lading is marked properly; showing the hazardous materials being shipped. Make sure all he hazardous material freight being shipped is marked properly. The load must be properly secured whereby it will not shift while being transported. The trailer must be placarded with the proper placards. o The SHIPPER carries the responsibility of providing YOU with the proper placards for the trailer. o YOU ARE RESPONSIBLE to place the placards ON the trailer securely. o Before you depart the shipper, ensure that you have properly determined which placards to use and that such placards are on the trailer. o NOTE: IF going to the state of California, a LOCK MUST BE ON THE TRAILER DOOR. Driver MUST have the bill of lading in the cab; either in the cab door pouch on left door or convenient within your reach at all times. o When leaving the vehicle, driver must leave the bills on the driver seat or door pouch where they are accessible to fire department s or local officials; should an emergency arise and you are not immediately available. When you deliver your load, REMOVE all hazardous material signs when all hazardous material has been off-loaded from the trailer. Be especially careful on stop loads; do not remove hazardous material signs too early
The Department of Transportation Hazardous Materials Regulations has more emphasis placed on them than any other area of transportation due to the complications created by these materials Hogan Personnel, LLC
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Driver Manual when involved in an accident. We must comply with ALL regulations. The following points, while NOT all-inclusive, should help you comply with the requirements of the Hazardous Materials Regulations. For any reason you are not comfortable with the blocking and bracing which has been performed or you do not agree that the load is secure from movement during transit, contact your Fleet Manager and review the requirements. YOU are responsible for securement of the load as stated in Title 49 Code of Federal Regulations: Part 392.9
Safe Loading
Part 393.100 General Rules for Protection against Shifting or Falling Cargo Part 393.104 Blocking and Bracing and Sub-part B Loading and Unloading of Part 177 of the Hazardous Materials Regulations Part 177.834 General Requirements - Section A: Packets Secured in a Vehicle, “Any tank, barrel, drum, cylinder, or other packaging, not permanently attached to a motor vehicle, which contains any flammable liquid, compressed gas, corrosive material, or radioactive material must be secured against movement within the vehicle on which it is being transported under conditions normally incident to the transportation.”
Hazardous Materials – General Requirements The regulations apply to anyone involved with the shipment of Hazardous Materials. This includes all managers, Fleet Managers, clerks, warehouse personnel and drivers. The regulation prohibits offering a hazardous material for shipment, or transporting the material unless all rules are followed. This included the container, shipping papers, location of the papers, labeling of the container, placarding of the vehicle, and all driving regulations.
Hazardous Materials – Shipping Papers
Material must be described in accordance with the Department of Transportation Regulations. Shipping Papers must be printing in English and the description of the material cannot be abbreviated. When hazardous materials are shown on the same document with other commodities, the hazardous materials must be listed first, shown in contrasting color, or marked in a special column identified by “HM”.
Hazardous Materials – Handling Papers If the driver is in the vehicle, papers must be within his/her reach while sitting in the driver’s seat with seatbelt fastened. Hogan Personnel, LLC
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Driver Manual Papers must be in sight of a person entering the vehicle or in the holder mounted on the driver’s door. If the driver is not in the vehicle, papers must be place on the driver’s seat or in the holders/ door pocket on the driver’s door. In ANY case, the shipping papers for hazardous material MUST be plainly marked or on top of all other paperwork.
Hazardous Materials Checklist Contact your fleet manager if you are issued a hazmat load for assistance in completing the following steps: Does the Bill of Lading or Shipping Order have: o UN/NA Identification number of hazardous commodity o Proper shipping name of commodity o Hazardous Material classification o Required additional description items o Total quality by weight or volume o Emergency Response telephone number Do you have a Shipper’s Certification Statement on the Bill of Lading? Do you have a Hazardous Materials Regulation pocketbook and Emergency Response Guidebook (guidebook is orange) On a combined Hazardous/Non-hazardous load, is the Haz-Mat listed first on the Bill of Lading, or in a Contrasting color, or a mark in a special Haz-Mat column? From what you can inspect does it appear that your load is marked and labeled properly? Have YOU properly affixed the required placards on the front, rear, and both sides of the truck or tractor-trailer combination? If hauling bulk containers is the vehicle marked with the product identification number; also if aggregate bulk capacity is > 1000 gallons do you have the tank CDL endorsement? If marked or placarded do you have a hazardous materials endorsement on your CDL? NO smoking on or within 25 feet of truck with flammable, oxidizing, or explosive material. Is load secured against shifting or movement in all directions? Is there a lock on the trailer door for California? Know and Obey laws regarding tunnels, railroad crossings, and restricted HM routing When unloaded, are placards COMPLETELY removed? Do not leave any part of the placard on the trailer Before accepting a load, if you have any doubts, Contact the Fleet Manager/Safety Department
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Driver Manual Hazardous Materials – Placards The driver MUST have placard in the front, rear and both sides of the vehicle, identifying the hazardous material being hauled. If your unit is not equipped with permanent placards, the shipper is required to furnish all required placards.
Keep one or two extras in case any get damaged or obliterated due to snow, rain, or other happenings. The placards must match the type of material being transported. Placards must be removed after the hazardous material has been unloaded. If transporting HM in bulk containers or a single large quantity shipment you must also mark the vehicle with the appropriate identification number.
Hazardous Materials – Additional Driver Duties
Keep shipping papers in proper place and protected. In case of an accident or emergency, provide shipping papers and Guidebook to fire or police officials. Avoid restricted roads, bridges, and or tunnels where hazardous materials are prohibited. Contact the Fleet Manager immediately for questions, concerns or problems. Citations issued for violations for D.O.T. regulations for which the driver has reasonable control, such as placards, paperwork completeness, violation of hazardous materials routes, overweight, etc., WILL BE the responsibility of the driver. If available for inspection drivers will check load prior to departure and correct any abnormal condition prior to departure. Remember to always look up the material being shipped in your Hazardous Materials pocketbook to ensure information about load appears accurate based on its description. D.O.T. qualified drivers SHALL comply with all Federal Motor Carrier Safety Regulations and state, local and federal laws MUST be obeyed. Drivers MUST remain with a placarded vehicle if it is parked on the highway, a city street, or the shoulder of the road. You MUST be within 100 feet of the vehicle and have an unobstructed view. Drivers MUST park off road whenever possible. Drivers MUST not operate the vehicle or park near open flames. Drivers MUST shut off the engine and be in control of the nozzle at the fuel pump when fueling.
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Driver Manual Drug and Alcohol Policy Hogan Personnel LLC is dedicated to the health and safety of our drivers. Drug and/or alcohol use may pose a serious threat to driver health and safety. Therefore, it is the policy of Hogan Personnel LLC to prevent the use of drugs and abuse of alcohol from having an adverse effect on our drivers. The serious impact of drug use and alcohol abuse has been recognized by the federal government. The Federal Motor Carrier Safety Administration (FMCSA) has issued regulations which require the company to implement an alcohol and controlled substances testing program. The purpose of the FMCSA issued regulations is to establish programs designed to help prevent accidents and injuries resulting from the misuse of alcohol or use of controlled substances by drivers of commercial motor vehicles. The company will comply with these regulations and is committed to maintaining a drug-free workplace. It is the policy of Hogan Personnel LLC that the use, sale, purchase, transfer, possession, or presence in one's system of any controlled substance (except medically prescribed drugs) by any driver while on the company premises, engaged in company business, operating company equipment, or while under the authority of Hogan Personnel LLC is strictly prohibited. Disciplinary action will be taken as necessary. Neither this policy nor any of its terms are intended to create a contract of employment or contain the terms of any contract of employment. The company retains the sole right to change, amend, or modify any term or provision of this policy without notice. Regulatory Requirements All drivers who operate commercial motor vehicles that require a commercial driver's license under 49 CFR Part 383 are subject to the FMCSA's drug and alcohol regulations, 49 CFR Part 382. Non-Regulatory Requirements The Federal Motor Carrier Safety Regulations (FMCSRs) set the mandatory requirements for DOT testing. The company's policy in certain instances may be more stringent as it relates to discipline, non-DOT testing. All company-specific provisions will appear in this policy in all bold text. Who is Responsible? It is the company's responsibility to provide testing for the driver that is in compliance with all federal and state laws and regulations, and within the provisions of this policy. The company will retain all records related to testing and the testing process in a secure and confidential matter. Hogan Personnel LLC employs an alcohol and drug program administrator who is designated to monitor, facilitate, and answer questions pertaining to these procedures. Please consult with your
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Driver Manual Operations manager or call the Safety Department and ask to speak with the designated employer representative if you have questions about this policy, applicable rules, or testing procedures. The driver is responsible for complying with the requirements set forth in this policy. The driver will not use, have possession of, abuse, or have the presence of alcohol or any controlled substance in excess of regulation-established threshold levels while on duty. The driver will not use alcohol within 4 hours of performing a "safety-sensitive" function, while performing a "safety-sensitive" function, or immediately after performing a "safety-sensitive" function. The driver must submit to required alcohol and controlled substances tests administered under Part 382. All supervisors must make every effort to be aware of a driver's condition at all times the driver is in service of the company. The supervisor must be able to make reasonable suspicion observations to determine if the driver is impaired in some way, and be prepared to implement the requirements of this policy if necessary. Definitions When implementing and interpreting the drug and alcohol policies and procedures required by the FMCSA as well as the policies and procedures required by the company, the following definitions apply: Actual knowledge means actual knowledge by an employer that a driver has used alcohol or controlled substances based on the employer's direct observation of the driver, information provided by the driver's previous employer(s), a traffic citation for driving a CMV while under the influence of alcohol or a controlled substance, or a driver's admission of alcohol or controlled substance use under the provisions of Sec. 382.121. Direct observation as used in this definition means observation of alcohol or controlled substance use and does not include observation of driver behavior or physical characteristics sufficient to warrant reasonable suspicion testing under Sec. 382.307. Adulterated specimen means a specimen that has been altered, as evidenced by test results showing either a substance that is not a normal constituent for that type of specimen or showing an abnormal concentration of an endogenous substance. Alcohol means the intoxicating agent in beverage alcohol, ethyl alcohol, or other low molecular weight alcohols including methyl and isopropyl alcohol. Alcohol concentration (or content) means the alcohol in a volume of breath expressed in terms of grams of alcohol per 210 liters of breath as indicated by an evidential breath test. Alcohol use means the consumption of any beverage, liquid mixture, or preparation, including any medication, containing alcohol. Breath Alcohol Technician (or BAT) means an individual who instructs and assists individuals in the alcohol testing process, and operates an evidential breath testing device (EBT). Hogan Personnel, LLC
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Driver Manual Collection site means a place designated by the company, where individuals present themselves for the purpose of providing a urine specimen for a drug test. Commercial motor vehicle means a motor vehicle or combination of motor vehicles used in commerce to transport passengers or property if the motor vehicle:
Has a gross combination weight rating of 26,001 or more pounds (11,794 or more kilograms) inclusive of a towed unit with a gross vehicle weight rating of more than 10,000 pounds (4,536 kilograms); or
Has a gross vehicle weight rating of 11,794 or more kilograms (26,001 or more pounds); or
Is designed to transport 16 or more passengers, including the driver; or
Is of any size and is used in the transportation of materials found to be hazardous for the purposes of the Hazardous Materials Transportation Act and which require the motor vehicle to be placarded under the Hazardous Materials Regulations (49 CFR Part 172, subpart F).
Consortium/Third-party administrator (C/TPA) is a service agent that provides or coordinates the provision of a variety of drug and alcohol testing services for the company. Controlled substances mean those substances identified in 49 CFR, Section 40.85. In accordance with FMCSA rules, urinalyses will be conducted to detect the presence of the following substances:
Marijuana Cocaine Opiates Amphetamines Phencyclidine (PCP)
NOTE THAT FEDERAL LAW, DOT REGULATIONS, AND COMPANY POLICY PROHIBIT MARIJUANA USE WITHOUT EXCEPTION BY A CDL DRIVER. THIS SUPERSEDES ALL STATE AND LOCAL LAWS PERMITTING MARIJUANA USE FOR ANY REASON. Designated employer representative (DER) is an individual identified by the employer as able to receive communications and test results from service agents and who is authorized to take immediate actions to remove drivers from safety-sensitive duties and to make required decisions in the testing and evaluation processes. The individual must be an employee of the company. Service agents cannot serve as DERs. Dilute specimen means a urine specimen with creatinine and specific gravity values that are lower than expected for human urine. Direct observation means the observer must request the employee to raise his or her shirt, blouse, or dress/skirt, as appropriate, above the waist; and lower clothing and underpants to show, by Hogan Personnel, LLC
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Driver Manual turning around, that he/she does not have a prosthetic device. After observer has determined that the employee does not have such a device, he/she may permit the employee to return clothing to its proper position for observed urination. Driver means any person who operates a commercial motor vehicle. This includes, but is not limited to: full time, regularly employed drivers; casual, intermittent or occasional drivers; leased drivers and independent, owner-operator contractors who are either directly employed by or under lease to an employer or who operates a commercial motor vehicle at the direction of or with the consent of an employer. Drug means any substance (other than alcohol) that is a controlled substance as defined in this policy and 49 CFR Part 40. Evidential breath testing device (EBT) means a device approved by the National Highway Traffic Safety Administration (NHTSA) for the evidential testing of breath at the 0.02 and 0.04 alcohol concentrations, placed on NHTSA’s Conforming Products List (CPL) for “Evidential Breath Measurement Devices� and identified on the CPL as conforming with the model specifications available from NHTSA's Traffic Safety Program. FMCSA means Federal Motor Carrier Safety Administration, U.S. Department of Transportation. Invalid result means the result reported by an HHS-certified laboratory in accordance with the criteria established by HHS Mandatory Guidelines when a positive, negative, adulterated, or substituted result cannot be established for a specific drug or specimen validity test. Laboratory means any U.S. laboratory certified by HHS under the National Laboratory Certification Program as meeting the minimum standards of Subpart C of the HHS Mandatory Guidelines for Federal Workplace Drug Testing Programs; or, in the case of foreign laboratories, a laboratory approved for participation by DOT under Part 40. Licensed medical practitioner means a person who is licensed, certified, and/or registered, in accordance with applicable federal, state, local, or foreign laws and regulations, to prescribe controlled substances and other drugs. Medical Review Officer (MRO) is a person who is a licensed physician (Doctor of Medicine or Osteopathy) and who is responsible for receiving and reviewing laboratory results generated by the company's drug testing program and evaluating medical explanations for certain drug test results. Negative result means the result reported by an HHS-certified laboratory to an MRO when a specimen contains no drug or the concentration of the drug is less than the cutoff concentration for the drug or drug class and the specimen is a valid specimen. Non-negative specimen means a urine specimen that is reported as adulterated, substituted, positive (for drug(s) or drug metabolite(s)), and/or invalid.
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Driver Manual Oxidizing adulterant means a substance that acts alone or in combination with other substances to oxidize drugs or drug metabolites to prevent the detection of the drug or drug metabolites, or affects the reagents in either the initial or confirmatory drug test. Performing (a safety-sensitive function) means a driver is considered to be performing a safetysensitive function during any period in which he or she is actually performing, ready to perform, or immediately available to perform any safety-sensitive functions. Positive result means the result reported by an HHS-certified laboratory when a specimen contains a drug or drug metabolite equal to or greater than the cutoff concentrations. Prescription medications means the use (by a driver) of legally prescribed medications issued by a licensed health care professional familiar with the driver's work related responsibilities. Refuse to submit (to an alcohol or controlled substances test) means that a driver: 1. Fails to appear for any test (except pre-employment) within a reasonable time, as determined by the company, consistent with applicable DOT regulations, after being directed to do so by the company. This includes the failure of a driver (including an owneroperator) to appear for a test when called by a C/TPA; 2. Fails to remain at the testing site until the testing is complete (except pre-employment if the driver leaves before the testing process begins); 3. Fails to provide a urine specimen for any DOT required drug test (except pre-employment if the driver leaves before the testing process begins); 4. In the case of a directly observed or monitored collection in a drug test, fails to permit the observation or monitoring of the driver's provision of the specimen; 5. Fails to provide a sufficient amount of urine when directed, and it has been determined, through a required medical evaluation, that there was no adequate medical explanation for the failure; 6. Fails or declines to take a second test the employer or collector has directed the driver to take; 7. Fails to undergo a medical examination or evaluation, as directed by the MRO as part of the verification process, or as directed by the DER (In the case of a pre-employment drug test, the employee is deemed to have refused to test on this basis only if the pre-employment test is conducted following a contingent offer of employment); 8. Fails to cooperate with any part of the testing process (e.g., refuse to empty pockets when directed by the collector, behave in a confrontational way that disrupts the collection process, fail to wash hands after being directed to do so by the collector).
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Driver Manual 9. For an observed collection, fails to follow the observer’s instructions to raise his/her clothing above the waist, lower clothing and underpants, and to turn around to permit the observer to determine if he/she has any type of prosthetic or other device that could be used to interfere with the collection process. 10. Possesses or wears a prosthetic or other device that could be used to interfere with the collection process. 11. Admits to the collector or MRO that he/she adulterated or substituted the specimen. 12. Is reported by the MRO as having a verified adulterated or substituted test result. Safety-sensitive function means all time from the time a driver begins to work or is required to be in readiness to work until the time he/she is relieved from work and all responsibility for performing work. Safety-sensitive functions include:
All time at an employer or shipper plant, terminal, facility, or other property, or on any public property, waiting to be dispatched, unless the driver has been relieved from duty by the company;
All time inspecting equipment as required by Secs. 392.7 and 392.8 or otherwise inspecting, servicing, or conditioning any commercial motor vehicle at any time;
All time spent at the driving controls of a commercial motor vehicle in operation;
All time, other than driving time, in or upon any commercial motor vehicle, except time spent resting in a sleeper berth (a berth conforming to the requirements of Sec. 393.76);
All time loading or unloading a vehicle, supervising, or assisting in the loading or unloading, attending a vehicle being loaded or unloaded, remaining in readiness to operate the vehicle, or in giving or receiving receipts for shipments loaded or unloaded; and
All time repairing, obtaining assistance, or remaining in attendance upon a disabled vehicle.
Screening test technician (STT) is a person who instructs and assists employees in the alcohol testing process and operates an alcohol screening device (ASD). Split specimen collection means a collection in which the urine collected is divided into two separate specimen bottles, the primary specimen (Bottle A) and the split specimen (Bottle B). Substance abuse professional (SAP) is a person who evaluates employees who have violated a DOT drug and alcohol regulation and makes recommendations concerning education, treatment, followup testing, and aftercare. A SAP must be:
A licensed physician (Doctor of Medicine or Osteopathy);
A licensed or certified social worker;
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Driver Manual
A licensed or certified psychologist;
A licensed or certified employee assistance professional; or
A drug and alcohol counselor certified by the National Association of Alcoholism and Drug Abuse Counselors Certification Commission (NAADAC) or by the International Certification Reciprocity Consortium/Alcohol and Other Drug Abuse (ICRC), or by the National Board for Certified Counselors, Inc. and Affiliates/Master Addictions Counselor (NBCC).
Substituted specimen means a urine specimen with creatinine and specific gravity values that are so diminished or so divergent that they are not consistent with normal human urine. Alcohol Prohibitions Part 382, Subpart B, prohibits any alcohol misuse that could affect performance of safety-sensitive functions. This alcohol prohibition includes:
use while performing safety-sensitive functions;
use during the 4 hours before performing safety-sensitive functions;
reporting for duty or remaining on duty to perform safety-sensitive functions with an alcohol concentration of 0.04 or greater;
use of alcohol for up to 8 hours following an accident or until the driver undergoes a postaccident test; or
refusal to take a required test.
NOTE: Per FMCSA regulation (Sec. 382.505), a driver found to have an alcohol concentration of 0.02 or greater but less than 0.04 shall not perform, nor be permitted to perform, safety-sensitive functions until the start of the driver's next regularly scheduled duty period, but not less than 24 hours following administration of the test. Company policy prohibits possession or use of alcohol on company grounds or in company vehicles. Any on duty use or possession of alcohol by a driver or any confirmed positive alcohol test finding by a driver which may adversely affect the employee’s job performance or otherwise reflect unfavorably upon public or governmental confidence in how Hogan Personnel L.L.C. carries out its responsibilities will trigger a review for termination. Drug Prohibitions Part 382, Subpart B, prohibits any drug use that could affect the performance of safety-sensitive functions. This drug prohibition includes:
use of any drug, except when administered to a driver by, or under the instructions of, a licensed medical practitioner, who has advised the driver that the substance will not affect
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Driver Manual the driver's ability to safely operate a commercial motor vehicle. (The use of marijuana under any state statute is not a legitimate medical explanation. Under federal law, the use of marijuana or any Schedule I drug does not have a legitimate medical use in the United States.); 
Testing positive for drugs; or

Refusing to take a required test.
Any on duty or off duty use of drugs by a driver or any confirmed positive drug test finding by a driver which may adversely affect the employee’s job performance reflect unfavorably upon public or governmental confidence in the manner in which Hogan Personnel L.L.C. carries out its responsibilities may result in disciplinary action up to and including termination. All drivers will inform Hogan Operations or Safety management of any therapeutic drug use prior to performing a safety-sensitive function. He/she may be required to present written evidence from a health care professional which describes the effects such medications and confirms use of medication will not impair the driver's ability to safely perform his/her tasks. Circumstances for Testing Pre-Employment Testing (Sec. 382.301): All driver applicants will be required to submit to and pass a urine drug test as a condition of employment. Each driver applicant will be asked whether he/she has tested positive, or refused to test, on any pre-employment drug test administered by an employer to which the driver applicant applied for, but did not obtain, safety-sensitive transportation work during the past 2 years. If the driver applicant admits that he/she has tested positive, or refused to test, on any preemployment drug test the driver he/she will not be considered for employment with the company. Driver applicant drug testing shall follow the collection, chain-of-custody, and reporting procedures set forth in 49 CFR Part 40. If an initial pre-employment drug test result reports out as a dilute negative the employee will be required to submit to another collection and urinalysis. This second collection will not be observed unless ordered by the MRO. If the second drug test result also reports out as dilute negative, no additional testing will be performed unless ordered by the MRO. Reasonable Suspicion Testing (Sec. 382.307): If the driver's supervisor or another company official designated to supervise drivers believes a driver is under the influence of alcohol or drugs, the driver will be required to undergo a drug and/or alcohol test. The basis for this decision will be specific, contemporaneous, articulable observations concerning the appearance, behavior, speech, or body odors of the driver. Hogan Personnel, LLC
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Driver Manual The driver's supervisor or another company official will immediately remove the driver from any and all safety-sensitive functions and take the driver or make arrangements for the driver to be taken to a testing facility. The person who makes the determination that reasonable suspicion exists to conduct an alcohol test may not administer the alcohol test. Per FMCSA regulation, reasonable suspicion alcohol testing is only authorized if the observations are made during, just preceding, or after the driver is performing a safety sensitive function. Hogan Personnel LLC may authorize inspections, investigations, and searches of company premises and vehicles for drugs or alcohol without prior notice. Any driver who refuses to permit or to cooperate with a properly authorized inspection investigation or search is subject to review for termination. [See also company policy on “Searches” on page 69.] A written record of the observations leading to an alcohol or controlled substance reasonable suspicion test, signed by the supervisor or company official who made the observation, will be completed within 24 hours of the observed behavior or before the results of the alcohol or controlled substances test are released, whichever is first. A driver awaiting the results of a reasonable suspicion drug test will be suspended without pay. Post-Accident Testing (Sec. 382.303): Drivers are to notify the accident hotline or their manager as soon as possible if they are involved in an accident. A post-accident test is required if the accident involves:
a fatality,
bodily injury with immediate medical treatment away from the scene and the driver received a citation, or
disabling damage to any motor vehicle requiring tow away and the driver received a citation
The driver will be tested for drugs and alcohol as soon as possible following the accident. The driver must remain readily available for testing. If the driver isn't readily available for alcohol and drug testing, he/she may be deemed as refusing to submit to testing. A driver involved in an accident may not consume alcohol for 8 hours or until testing is completed. If the alcohol test is not administered within 2 hours following the accident a report will be prepared stating why the test was not administered within two hours. If the alcohol test is not administered within 8 hours following the accident, all attempts to administer the test will cease. A report and record of why the test was not administered will be prepared and maintained. The drug test must be administered within 32 hours of the accident. If the test could not be administered within 32 hours, all attempts to test the driver will cease. Hogan Personnel, LLC
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Driver Manual Hogan Safety Department will prepare and maintain a record stating the reasons why the test was not administered within the allotted time frame. Random Testing (Sec. 382.305): Hogan Personnel LLC will conduct random testing for all drivers as follows:
Hogan Personnel LLC will use a consortium/third party administrator (C/TPA). The C/TPA will use a scientifically valid selection process prescribed by FMCSA regulations.
Hogan’s C/TPA is Clinical Collections Management who assists with administering the company’s random testing program.
At least 10 percent of the consortium's average number of driver positions will be tested for alcohol each year. At least 50 percent of the consortium's average number of driver positions will be tested for drugs each year. The random testing will be spread reasonably throughout the calendar year. All random alcohol and drug tests will be unannounced, with each driver having an equal chance of being tested each time selections are made. A driver may only be tested for alcohol while he/she is performing a safety-sensitive function, just before performing a safety-sensitive function, or just after completing a safety-sensitive function. Once notified that he/she has been randomly selected for testing, the driver must proceed immediately to the assigned collection site. Refusal to Submit According to Sec. 382.211, a driver may not refuse to submit to a post-accident, random, reasonable suspicion, or follow-up alcohol or controlled substances test required by the regulations. A driver who refuses to submit to such tests may not perform or continue to perform safety-sensitive functions and must be evaluated by a substance abuse professional as if the driver tested positive for drugs or failed an alcohol test. Refusal to submit includes:
Failing to report immediately to the designated collection site as directed by management Failing to provide adequate breath or urine sample for alcohol or drug testing Adulteration or substitution of a urine sample Any other conduct that obstructs the testing process
Alcohol Testing Procedures Alcohol testing will be conducted at a Hogan authorized collection site by a qualified breath alcohol technician (BAT) or screening test technician (STT), according to 49 CFR Part 40 procedures. Only products on the conforming products list (approved by the National Highway Traffic Safety Administration (NHTSA)) and Part 40 requirements will be utilized for testing under this policy. Hogan Personnel, LLC
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Driver Manual The testing will be performed in a private setting. Only authorized personnel will have access, and are the only individuals who can see or hear the test results. When the driver arrives at the testing site, the BAT or STT will ask for identification. The driver may ask the BAT or STT for identification. The BAT or STT will then explain the testing procedure to the driver. The BAT or STT may only supervise one test at a time, and may not leave the testing site while the test is in progress. A screening test is performed first. When a breath testing device is used, the mouthpiece of the breath testing device must be sealed before use, and opened in the driver's presence. Then the mouthpiece is inserted into the breath testing device. The driver must blow forcefully into the mouthpiece of the testing device for at least 6 seconds or until an adequate amount of breath has been obtained. Once the test is completed, the BAT must show the driver the results. The results may be printed on a form generated by the breath testing device or may be displayed on the breath testing device. If the breath testing device does not print results and test information, the BAT is to record the displayed result, test number, testing device, serial number of the testing device, and time on the alcohol testing form. If the breath testing device prints results, but not directly onto the form, the BAT must affix the printout to the alcohol testing form in the designated space. When an alcohol screening device (ASD) is used, the screening test technician (STT) must check the device's expiration date and show it to the driver. A device may not be used after its expiration date. The STT will open an individually wrapped or sealed package containing the device in front of the driver and he/she will be asked to place the device in his/her mouth and use it in the manner described by the device's manufacturer. If the driver declines to use the device, or in a case where the device doesn't activate, the STT must insert the device in the driver's mouth and use it in the manner described by the device's manufacturer. The STT must wear single-use examination gloves and must change the gloves following each test. When the device is removed from the driver's mouth, the STT must follow the manufacturer's instructions to ensure the device is activated. If the procedures listed above can't be successfully completed, the device must be discarded and new test must be conducted using a new device. Again, the driver will be offered the choice of using the new device or having the STT use the device for the test. If the new test can't be successfully completed, the driver will be directed to immediately take a screening test using an evidential breath testing device (EBT).
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Driver Manual The result displayed on the device must be read within 15 minutes of the test. The STT must show the driver the device and its reading and enter the result on the ATF. If the reading on the EBT or ASD is less than 0.02, both the driver and the BAT or STT must sign and date the result form. The form will then be confidentially forwarded to the company's designated employer representative (DER). If the reading on the EBT or ASD is 0.02 or more, a confirmation test must be performed. An EBT must be used for all confirmation tests. The test must be performed after 15 minutes have elapsed, but within 30 minutes of the first test. The BAT will ask the driver not to eat, drink, belch, or put anything into his/her mouth. These steps are intended to prevent the buildup of mouth alcohol, which could lead to an artificially high result. A new, sealed mouthpiece must be used for the new test. The calibration of the EBT must be checked. All of this must be done in the driver's presence. If the results of the confirmation test and screening test are not the same the confirmation test will be used. Refusal to complete and sign the alcohol testing form or refusal to provide breath or saliva will be considered a failed test, and the driver will be removed from all safety-sensitive functions until the matter is resolved. Drug Testing Procedures Drug testing will be conducted at a Hogan authorized collection site. Specimen collection will be conducted in accordance with 49 CFR Part 40 and any applicable state law. The collection procedures have been designed to ensure the security and integrity of the specimen provided by each driver. The procedures will strictly follow federal chain of custody guidelines. A drug testing custody and control form (CCF) will be used to document the chain of custody from the time the specimen is collected at the testing facility until it is tested at the laboratory. A collection kit meeting the requirements of Part 40, Appendix A must be used for the drug test. The collection of specimen must be conducted in a suitable location and must contain all necessary personnel, materials, equipment, facilities, and supervision to provide for collection, security, and temporary storage and transportation of the specimen to a certified laboratory. When the driver arrives at the collection site, the collection site employee will ask for identification. The driver may ask the collection site person for identification. The driver will be asked to remove all unnecessary outer garments (coat, jacket) and secure all personal belongings. The driver may keep his/her wallet.
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Driver Manual The driver will wash and dry his/her hands. After washing hands, the driver must remain in the presence of the collection site person and may not have access to fountains, faucets, soap dispensers, or other materials that could adulterate the specimen. The collection site person will select, or allow the driver to select, an individually wrapped or sealed container from the collection kit materials. Either the collection site person or the driver, with both individuals present, must unwrap or break the seal of the collection container. The seal on the specimen bottle may not be broken at this time. Only the collection container may be taken into the room used for urination. The driver is then instructed to provide his/her specimen in a room that allows for privacy. The specimen must consist of at least 45 mL of urine. Within 4 minutes after obtaining the specimen, the collection site person will measure its temperature. The acceptable temperature range is 90 to 100 degrees Fahrenheit. If the specimen temperature is outside the acceptable range, the collector must note this on the CCF and must immediately conduct a new collection using direct observation procedures outlined in Sec. 40.67. Both specimens must be sent to the lab for testing. The collector must notify both the DER and collection site supervisor that the collection took place under direct observation and the reason for doing so. The collection site person will also inspect the specimen for color and look for signs of contamination or tampering. If there are signs of contamination or tampering, the collector must immediately conduct a new collection using direct observation procedures outlines in Sec. 40.67. Both specimens must be sent to the lab for testing. The collector must notify both the DER and collection site supervisor that the collection took place under direct observation and the reason for doing so. The 45mL sample provided must be split into a primary specimen of 30 mL and a second specimen (used as the split) of 15 ml The collection site person must place and secure the lids on the bottles, place tamper-evident bottle seals over the lids and down the sides of the bottles, and write the date on the tamper-evident seals. The driver then initials the tamper-evident bottle seals to certify that the bottles contain specimens he/she provided. All of this must be done in front of the driver. All identifying information must be entered on the CCF by the collection site person. The CCF must be signed by the collection site person, certifying collection was accomplished in accordance with the instructions provided. The driver must also sign this form indicating the specimen was his/hers. The collector is responsible for placing and securing the specimen bottles and a copy of the CCF into an appropriate pouch or plastic bag. At this point, the driver may leave the collection site. The collection site must forward the specimens to the lab as quickly as possible, within 24 hours or during the next business day. Hogan Personnel, LLC
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Driver Manual Laboratory analysis: As required by FMCSA regulations, only a laboratory certified by the Department of Health and Human Services (DHSS) to perform urinalysis for the presence of controlled substances will be retained by Hogan Personnel LLC. The laboratory will be required to maintain strict compliance with federally approved chain-of-custody procedures, quality control, maintenance, and scientific analytical methodologies. All specimens are required to undergo an initial screen followed by confirmation of all positive screen results. Results: According to FMCSA regulation, the laboratory must report all test results directly to Hogan Personnel LLC's Medical Review Officer (MRO). All test results must be transmitted to the MRO in a timely manner, preferably the same day that the review by the certifying scientist is completed. All results must be reported. The MRO is responsible for reviewing and interpreting all confirmed positive, adulterated, substituted, or invalid drug test results. The MRO must determine whether alternate medical explanations could account for the test results. The MRO must also give the driver who has a positive, adulterated, substituted, or invalid drug test an opportunity to discuss the results prior to making a final determination. After the decision is made, the MRO must notify the DER. If the MRO, after making and documenting all reasonable efforts, is unable to contact a tested driver, the MRO shall contact the DER instructing him/her to contact the driver. The DER will arrange for the driver to contact the MRO before going on duty. The MRO may verify a positive, adulterated, substituted, or invalid drug test without having communicated with the driver about the test results if:
the driver expressly declines the opportunity to discuss the results of the test;
neither the MRO or DER has been able to make contact with the driver for 10 days; or
within 72 hours after a documented contact by the DER instructing the driver to contact the MRO, the driver has not done so.
The MRO may verify an invalid test result as cancelled (with instructions to recollect immediately under direct observation) without interviewing the employee, as provided at §40.159. Split Sample: As required by FMCSA regulations, the MRO must notify each driver who has a positive, adulterated, or substituted, drug test result that he/she has 72 hours to request the test of the split specimen. If the driver requests the testing of the split, the MRO must direct (in writing) the lab to provide the split specimen to another certified laboratory for analysis. There is no split specimen testing for an invalid result. The driver will pay for the testing of the split specimen.
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Driver Manual If the analysis of the split specimen fails to reconfirm the results of the primary specimen, or if the split specimen is unavailable, inadequate for testing, or unstable, the MRO must cancel the test and report the cancellation and the reasons for it to the DER and the driver. Confidentiality/Recordkeeping All driver alcohol and controlled substance test records are considered confidential (Sec. 382.401). For the purpose of this policy/procedure, confidential recordkeeping is defined as records maintained in a secure manner, under lock and key, accessible only to the program administrator. All records will be retained for the time period required in Sec. 382.401. Driver Assistance Driver Education and Training (Sec. 382.601): All drivers will be given information regarding the requirements of Part 382 and this policy by their supervisor. All drivers will be given a Driver's Manual including our company's policy on use and testing for drugs and alcohol. Supervisor Training: According to FMCSA regulation, all employees of Hogan Personnel LLC designated to supervise drivers will receive training on this program. The training will include at least 60 minutes on alcohol misuse and 60 minutes on drug use. The training content will include the physical, behavioral, speech, and performance indicators of probable alcohol misuse and drug use. The training allows supervisors to determine reasonable suspicion that a driver is under the influence of alcohol or drugs. Referral, Evaluation, and Treatment (Sec. 382.605): According to FMCSA regulation, information regarding how to obtain assistance from a Substance Abuse Professional (SAP) will be provided to all drivers who fail an alcohol test or test positive for drugs. For assistance with referral to an SAP please contact Clinical Collection Management at (314) 963-3404, extension 104. The driver will pay for the evaluation by the SAP and any treatment required. According to FMCSA regulations, prior to returning to duty for Hogan Personnel LLC, a driver must be evaluated by a SAP and must complete the treatment recommended by the SAP. Successful completion of a return to duty test and all follow-up tests is mandatory. Discipline According to FMCSA regulation, no person who has failed an alcohol or drug test, or refused to test, will be allowed to perform safety-sensitive functions until the referral, evaluation, and treatment requirements have been complied with. The following company disciplinary measures apply to all reasonable suspicion, post-accident, and random tests. Controlled Substance Positive Test Result: Upon notification that a driver has a drug test result of positive, adulterated, or substituted, the driver will be given the option of requesting a test of the
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Driver Manual split sample within 72 hours. If the driver has requested a test of the split sample, the driver will be suspended without pay until the results of a split sample test are obtained. If the driver doesn't request a split sample test or the split sample test confirms the initial positive, adulterated, or substituted, drug test result, the driver will be subject to termination of employment. If the split sample testing disputed the initial test results or if the initial test results are designated invalid, the driver will be reinstated. Refusal to Test: A driver's refusal to test for alcohol or controlled substances will be considered a positive test result. Adulteration or tampering with a urine or breath sample is considered conduct that obstructs the testing process and is considered a refusal to test. A driver whose conduct is considered a refusal to test will be subject to termination of employment. Failed Drug Test Result: Upon notification that a driver has failed a drug test the driver will be subject to termination of employment. Failed Alcohol Test Result: Upon notification that a driver has failed an alcohol test (0.04% BAC or greater) the driver will be subject to termination of employment. Upon notification that a driver tested 0.02% BAC or greater but less than 0.04% BAC in initial and confirmatory tests for alcohol the driver will be subject to termination of employment.
Alcohol and Drugs – Driver Awareness information See Attachment 1 at end of manual
Returning to Work As a matter of policy Hogan Personnel does not participate in efforts to return drivers to work after they have engaged in prohibited alcohol or drug-related conduct – we simply provide referral to an SAP. Before a driver can return to performance of safety-sensitive functions they must complete evaluation by an SAP and submit to additional return to duty and follow-up testing with a motor carrier employer. You can find additional information on rules and guidance in this area at www.fmcsa.dot.gov.
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Driver Manual
OPERATIONS Normal Business Hours for Primary Operations/Dispatch Coverage Monday – Friday 7:00 AM TO 4:00 PM (After hours provides limited coverage, response to emergencies) Dedicated drivers check with local management for primary operational coverage hours
Reporting Procedures Communication is very important while you are on and off the road. Do not hesitate to call if you are in doubt of your assignment or a message that you receive over the Omnitracs. When at home, you are required to call before 9:00 AM (unless you have arranged with your Fleet Manager to be off until Monday). You must honor the 9:00 AM call time if you are off, so we can communicate your next assignment.
After Normal Business Hours If you have an urgent safety concern, a problem with your load, or cannot complete your dispatch assignment, please immediately contact After-hours Dispatch or your Dedicated Manager. Please do not call in and leave a voice mail message. You must actually talk with a Manager on duty. We don’t want to jeopardize your safety or customer service by leaving a voice mail message about problems either with the dispatch or during transit.
Customer Service You represent Hogan Personnel, LLC! To our customers, YOU are the “company” and to us you are more than a driver. Your attitude, approach, manners and cooperation are all a reflection of the way we do business. We expect our employees to be professional, polite, and courteous. Your goal is to leave each customer satisfied. There may be times were you will encounter difficulties with our customers. Please do not attempt to solve a difficult problem by yourself. Immediately and politely explain to the customer that you will call your company. Immediately report any difficulties you encounter to your Fleet Manager. It is the responsibility of Operations to assist you and the customer with reaching a resolution. Your positive cooperation in working with Operations will ensure minor customer problems do not turn into major issues. We are fortunate that many of our drivers have developed strong relationships with various customers which have led the customer/shipper to give Hogan increased business at additional locations. Please notify your Fleet Manager if a particular customer has told you they need more trucks at other locations.
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Driver Manual On-Time Delivery Our existence depends on the quality of service we provide to our customers. It is extremely important that all loads are delivered when scheduled. If you are running behind or think you may not make your delivery time, you must contact Fleet Manager immediately. Do not assume they know you are behind. It is our goal to contact the customer and inform them we are running behind, not for them to call us asking where our truck is. Work closely with your Fleet Manager on a daily basis to avoid late deliveries. Competition in trucking is extremely high. If we fail to provide reliable service, our customers have other transportation options. Your cooperation is expected to work closely with your Fleet Manager to ensure that we provide the best possible service to all our customers. We will not sacrifice safety in the execution of your trip plan. However, excessive late deliveries to customer due to poor planning and without an otherwise valid reason will result in disciplinary action, up to and including termination of the driver.
Out of Route Miles The company goal is to maintain a consistent average of no more than 5% of hub miles over book miles. We will compare hub miles and books on a weekly basis. It is the driver’s responsibility for the performance of your tractor and must answer for any out of route miles. Your Fleet Manager will actively work with you to meet your 5 % goal.
Load Assignment The driver’s assigned fleet manager will be tendering all load to the driver based on hours availability and where they sit empty following their last delivery. Drivers may also be asked to assist with special circumstances such as recoveries or “load swaps”. Drivers refusing load assignments without a valid safety reason may face disciplinary action. Please note that loads are pre-selected to sustain fleet utilization with minimum deadhead miles and layovers. Drivers will never be asked to operate in an unsafe condition based on hours, equipment, and compliance. Operations will defer to the driver who indicates they are not safe to drive. It is still important that drivers cooperate with the fleet manager on the acceptance of load assignments for everyone’s benefit. Both the company and the driver lose valuable time and miles if the fleet manager’s specific instructions are not followed. Fleet Managers depend on each driver to be ready and accepting to the load assignment. A Fleet Manager’s trust in a good driver results in him booking loads ahead in anticipation of the driver’s arrival at a previous customer for unloading. A reliable, safe driver will have more loads booked ahead and may receive more miles per month.
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Driver Manual Company Premises Do not loiter or enter company premises unless on company business.
Fuel and Fueling The engine must be turned off when fueling. No smoking or open flames shall be permitted within 25 feet of the unit being fueled. Always keep the nozzle of the fuel hose in contact with the filler pipe while fueling. Ground if necessary. NEVER carry fuel on the truck except in OSHA approved containers. Use EXTREME caution when fueling your unit. Three basic rules apply when fueling; follow in this order: 1. Fuel at a Hogan Terminal whenever possible (see list of terminals in fuel orientation handout) 2. Fuel at the designated truck stop or off road facility determined by your fleet manager and assigned to your specific division 3. Fuel at the following stops: Love’s Pilot, Flying J, and or Truck Stops of America in the lower 48 states. All other stops are not on our network and your card will not work. Note: We do not identify specific stops for each trip you are assigned. Use the rules above and make your own stop schedule based on the safest, shortest route. Dedicated divisions have certain daily routes that use specific fuel stops. Ask your fleet manager when in doubt. You MUST have the following card and information available everywhere you fuel, including Hogan terminals.
Valid Driver’s License Correct Tractor Number Comdata Card Current Odometer reading (this must be accurate or your card will default).
** Call your fleet manager if problems occur. DO NOT call Comdata with fuel island problems.
Pallets You may be involved in the transporting of loads that contain pallets charged out to the company. Anytime you are moving a load that contains pallets, you will need to check in with your Fleet Manager. They will let you know if you are to retain the pallets or get a pallet receipt. You WILL be held accountable for all pallets you are involved with.
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Driver Manual Searches Hogan Personnel, LLC reserves the right to inspect, investigate, and or conduct searches of driver’s personal items and Hogan equipment without prior notice at any time. Any driver who refuses to permit or cooperate with a properly authorized inspection, investigation or searches will be subject to discipline up to and including termination.
Theft Policy Any driver involved in a possible theft situation is subject to polygraph testing.
Reimbursements Reimbursements will be issued by Hogan. The process of checking your receipts and issuing reimbursements takes approximately five working days. Tolls, scales, and authorized repairs are reimbursed. Long distance business-purpose calls are reimbursed when you turn in an itemized billing statement.
Cab Card E-mail Cab card E-mail is subject to management review.
Equipment All drivers will be assigned cleaned equipment and it is their responsibility to keep it that way. Before leaving with the equipment, drivers must check for damage and fill out both tractor-trailer inspection forms. Contact dispatch upon finding any damage. Drivers are NOT allowed to enter any company vehicle except their assigned vehicle. Under the conditions of employment, the driver is not allowed to alter the condition of HTI equipment. This includes but not limited to, drilling holes in tractor interior, installing personal decals, and/or mechanical adjustments. Any special request should be presented to the driver’s Fleet Manager for consideration.
Unauthorized Use of Equipment The equipment used by drivers is to be used for conducting business for the company. Any personal use of the equipment is unlawful, against company policy and is prohibited by our insurance company. Any personal use of this equipment without prior approval will result in disciplinary action up to and including termination of the driver.
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Driver Manual Repairs There are two different methods for handling repairs; having Our Shop do the repairs (preferred method) and On-the-Road Repairs. Hogan Shop Repairs (preferred method) Submit the macro 60 discussed on pp. 33-36 Stop at the shop desk to make sure macro was received and the shop understands the issue On-the-Road Repairs Submit the macro 60 discussed on pp. 33-36 Contact your fleet manager or Fleet Manager on duty Fleet Manager will connect you with the Shop and shop with finalize the procedure. After communicating with the Shop, notify the Fleet Manager of what the Shop’s instructions were to you. It is your responsibility to maintain contact with Fleet Manager on the status of your breakdown. The repair shops in Earth City and Columbus are open 7 days a week, 24 hours a day. ALL receipts for repairs MUST be turned into your Fleet Manager ASAP. If you fail to turn in your receipt, the amount of the repair WILL BE DEDUCTED FROM YOUR CHECK.
Cleanliness Cleanliness inside the truck is the driver’s responsibility. It reflects your professionalism.
Tires It is the driver’s responsibility to periodically check all tires on your vehicle using the following guideline. Air inflation pressure for all 22.5 and 24.5 sized tires: Steer 110 p.s.i. / Drive 110 p.s.i. / Trailers 110 p.s.i. / All Wide Base 100 p.s.i. or manufacturers maximum inflation pressure found on sidewall of tire if lower than above Be particularly careful in making right turns, to avoid curbed tires and damaged rims. The life of a radial tire is severely shortened when it is curbed. The shop will coordinate the replacement of tires, which fail. Should you have a blown tire which is replaced on the road, YOU MUST BRING THE OLD TIRE BACK TO THE TERMINAL FOR ADJUSTMENT, INSPECTION, AND WARRANTY. To keep the repair expenses at a minimum, all tires must be returned within 2 weeks and a receipt obtained from the shop. The receipt must then be turned into fleet manager. If the driver fails to comply with these requirements, the following will occur: Hogan Personnel, LLC
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Driver Manual
The 1st failure to comply: a $25.00 payroll deduction will occur The 2nd failure to comply: a $50.00 payroll deduction will occur The 3rd failure to comply: the driver will be held accountable for the entire cost of the tire
After having the tire replaced, it must be secured and returned to the shop. IF you do not have the materials or are unable to secure the tire yourself, have the service vendor secure it for you.
Load Locks / Chains / Straps Chains, straps, and/or load locks issued to you will be assigned an equipment receipt number. You will be responsible for returning the equipment to the Shop. Once returned, you will receive a return receipt which must be taken to your Fleet Manager who will match it with the original. You may be charged for not returning equipment assigned to you. Approximate charges include:
Chains Load Locks Straps
$150.00 per set $40.00 each $25.00 each
Check with your manager for the specific charge-back amounts on the above items.
Load locks left in loads must be approved by your Fleet Manager for the receipt to be cleared from your responsibility.
Weighing of Loads It is the responsibility of the Driver to weigh all loads and check both individual axle and gross weight of every load. This is done to ensure that the load is legal for the state to be traveled in. IMMEDIATLEY FOLLOWING LOADING OR THE PICKING UP OF A TRAILER, BEFORE CROSSING THE NEAREST STATE SCALE, ALL DRIVERS SHOULD STOP AT A TRUCK STOP TO WEIGH. NEVER assume that a light load is legal. You will be reimbursed for all scale tickets. ANY fines as a result of NOT checking weights are paid by the driver. Steering Tractor Drive Axle Trailer Axles Total Gross Vehicle Weight
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No More than 12, 000 Pounds No More than 34,000 Pounds No More than 34,000 Pounds No More than 80,000 Pounds
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Driver Manual Tractor Permits Each driver should thoroughly check through the permit book and have knowledge of which states permits exist for. Anytime a driver arrives at a terminal for service, they must check with the Shop for updated permits that may have arrived at the office in their absence.  
If you are going into a state which you do not have a permit (see chart below), call your Fleet Manager before you enter the state. If you are stopping for a permit violation, call your fleet manager before a ticket is issued. This will give us an opportunity to correct the problem before we receive a citation.
Tractor Permit Requirements Alabama, Arizona, Arkansas None California Hazmat Card Copy Colorado Hazmat Card Copy Conn., Delaware, Florida, Georgia None Idaho None Illinois, Indiana, Iowa, Kansas None Kentucky Decal-KYU# Louisiana, Maine None Maryland ALCH/TOB Card Original Massachusetts, Michigan None Missouri Decal-IFTA, SSRS Copy, & IFTA License Copy Montana, Nebraska, Nevada None New Hampshire, New Jersey None New Mexico CAB Card New York Decal-HUT, CAB Card original North Carolina, North Dakota None Ohio Hazmat Hard Copy & ALCH/TOB Card Copy Oklahoma None Oregon Hazmat Card Copy Pennsylvania, Rhode Island None South Carolina, South Dakota, Tennessee None Texas ALCH/TOB Card Copy Utah, Vermont , Virginia, Washington None West Virginia, Wisconsin None Wyoming Authority Letter Copy Alberta, British Columbia Authority Letter Copy Ontario, Quebec Authority Letter Copy ICC, U.S. DOT Authority Letter Copy ALL TRUCKS: License place, Insurance Card, Statement of Contract & Emergency Response Guide
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Driver Manual
HUMAN RESOURCE POLICIES General Employment Policy It is our policy to provide equal employment opportunity to qualified individuals without regard to race, color, religion, sex, sexual orientation, religion, age, marital status, national origin, disability, Vietnam-era status, or any other legally protected characteristics. This policy extends to all the areas of employment, including recruiting, selection and placement, compensation, training, working conditions, awards and benefits, and all other employment related actions. Hogan seeks to provide a workplace environment free of hazards and unproductive or unpleasant conditions. Hogan expects all of its employees to treat each other, clients, customers, agents and the public with the respect and courtesy.
Absenteeism Excessive absenteeism and No Call/No Shows will result in disciplinary action up to, and including termination. Leave of absence is granted the discretion of Hogan Office (i.e.: Fleet Manager, Personnel, etc.) and cannot exceed 21 calendar days. Leave of Absence exceeding 21 calendar days will result in termination.
Benefits Eligibility The FIRST day of the FIRST month following 60 days, a driver will be eligible for the following benefits:
Medical Insurance – Individual/Family coverage (employee/employer shared cost) Dental Insurance – Individual/Family coverage (employee/employer shared cost) Life Insurance After 90 days of employment, a driver becomes eligible for the following benefits:
Passenger Program Holiday Pay o Six Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day 401(K) Participation
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Driver Manual Pay Information – General Hogan drivers are paid every Friday. Please consult with your Fleet Manager or Dedicated Manager regarding questions about pay. This includes the following pay-related subjects:
Issuing Advances Miles, hours, and deductions Other pay items including o Issuing advances o Layover o Breakdown o Unloading/Loading o Local/hourly o Detention o Expedited o Dedicated support o Deductions (discussed in advance) for willful or negligent damages to company or customer property, recovery of abandoned equipment
Drivers are able to view and print paycheck stubs, change contact information and download w-2s online at the following website: http://workforcenow.adp.com
Payroll Deductions from Gross Pay All drivers are expected to comply with state and federal law. To the extent that drivers of Hogan are fined for violations of state and/or federal law, such fines are considered debts that the employee is obligated to repay and will be deducted from the employee’s pay. This includes but not limited to deductions for tickets (overweight, parking, permit, and hazardous material violations). Other examples of debts that may be deducted from an employee’s paycheck include:
Service calls (tow-truck, load re-work, and truck cleaning)
Unauthorized moves (dead-head and empty)
Accessorial equipment not returned (tires, chains, load locks, and mud flaps)
Reimbursable deductions (money deducted due to the driver not providing receipts for hotel, lumper fees, tolls, and driver assist bill of ladings not signed)
Payroll over-pay corrections and payroll advances
An employee’s failure to return company property upon termination or resignation will also be considered debts (includes but is not limited to toll passes, Comdata Card, Hogan ID, camera, as well as expenses associated with recovery of truck and trailer)
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Driver Manual Employees are required to reaffirm this obligation in the period that the payroll deduction will be made. Failure to reaffirm this obligation will result in termination.
Vacation Hogan drivers should make every effort to inform supervisor of vacation plans as much in advance as possible. Managers will attempt to accommodate individual vacation requests. Vacation days are available to employees after one year of service. Vacation days may be rolled over to the next year. After one year
1 week
After three years
2 weeks
After ten years
3 weeks
Passenger Program Hogan has established a passenger program that allows you to take a passenger with you. In order to participate in the program, the following requirements must be met:
Only immediate relative will be eligible for the program
Driver’s passenger must be at least 18 years of age, with a valid I.D. with them at all times (driver’s license, state I.D., or passport)
From June 1 to August 31st ONLY, a passenger as young as 14 years of age is permitted. In this case a copy of the child’s birth certificate must be provided with this form.
The driver must fax a copy of this I.D. to Human Resources at 314-344-2861.
All drivers must get prior written approval from Hogan before they are allowed to carry a passenger. The driver must keep this paperwork in the truck at all times.
All drivers must register their passengers with Hogan Personnel. A driver is allowed only ONE registered passenger in the truck at a time.
Hogan has the right and sole discretion to refuse any passenger from the program or reuse a driver’s participation in the passenger program at large.
Drivers must be employed with Hogan for 90 days before they are eligible for the passenger program.
Participation in the passenger program will result in a monthly fee of $11. (It is the driver’s responsibility to let Human Resources know when the passenger is out of truck.)
Drivers involved in the program must follow all above guidelines if they want to retain passenger privileges. Please note that transportation of an unauthorized passenger is subject to disciplinary review by management.
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Driver Manual Pet Policy Hogan appreciates the sacrifices that our truckers make as part of their career such as: extended time away from home, loved one and friends. Allowing dogs is just one more thing Hogan can do to show our gratitude to our drivers. Unfortunately some of our customers do not permit pets on their grounds due to safety and insurance issues. Please contact your Fleet Manager for more details. If you have additional questions or concerns please contact the Human Resources Department.
Personal Belongings Firearms are NOT allowed in the equipment at any time. Any driver found to be carrying these items will be immediately terminated. It is the driver’s responsibility to remove all personal items from their tractor while the tractor is not in use. Hogan Personnel, LLC accepts no responsibility for personal items left in company vehicles.
Footwear/Clothing In effort to reduce the number of foot injuries, Hogan has instituted a footwear policy. OSHA Regulations (Standards- 29 CFR) 1910.136, Title: Foot Protection; Sub-part E: states that “The employer shall ensure that each affected employee wears protective footwear when working in areas where there is a danger of foot injuries.” Therefore, ALL DRIVERS MUST WEAR PROTECTIVE FOOTWEAR WITH SLIP-RESISTANT SOLES. Tennis shoes with slip resistant soles are only permitted on “no-touch freight” accounts (check with your manager for clarification). Sandals or flip-flops are not acceptable on or around the truck. Employees are required to wear clean shirts and pants properly sized and free of large rips, tears.
Grooming and Personal Hygiene Our professional drivers represent Hogan. You are the face of our company. Good grooming and personal hygiene habits are a must for our drivers. Hair shall be clean, neat, and well groomed at all times. Showers should be taken daily. Not showering for several days or changing your clothes daily is not acceptable.
Unlawful Harassment/Sexual Harassment Policy All employees should enjoy a work environment free from unlawful harassment. This policy prohibits unlawful harassment in any form, including sexual harassment as well as unlawful harassment relating to race, color, age, ethnicity, religion, disability, or any other legally protected characteristic.
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Driver Manual Sexual harassments include, but not limited to:
Unwelcome sexual advances
Request for sexual acts or favors
Unsolicited and unwelcomed sexual overtures (this includes use of electronic devices and online media)
Verbal or physical conduct of a sexual nature which creates a hostile, offensive or intimidating work environment
Behavior of sexual nature, which may be considered acceptable in a social setting, is not appropriate in the work place and each individual is expected to evaluate his/her conduct against the standard of professionalism expected from all persons associated with Hogan Personnel. Our company strongly disapproves of and will NOT tolerate unlawful harassment, including sexual harassment, in its work environment. Each person is obligated to refrain from engaging in conduct that may be construed as unlawful harassment, including sexual harassment. Likewise, each person is expected to take the necessary steps to prevent and eliminate its occurrence. Any person who receives an unwelcome sexual advance, request for sexual favor, or any other verbal or physical conduct of a sexual nature or exposure to unwelcomed gestures, offensive pictures, or offensive language of sexual nature should clearly inform the person engaging in the conduct that it is unwelcomed and that it stop. Hogan encourages all persons to come forward with information about allegations of unlawful harassment. Reports of policy violations will be promptly investigated. NO employee will suffer any adverse employment action as a result of making a good faith complaint or cooperating in an investigation of alleged harassment. Any employee who believes he/she has been unlawfully harassed by a coworker, supervisor, agent, or client of Hogan’s should promptly report the facts of the incident or incidents in accordance with the procedures set forth. Harassment Procedure:
Any person who feels that he/she has witnessed or has been the subject of unlawful harassment must bring that information to the immediate attention of any of the following: o Your immediate supervisor or next level manager; o Driver Human Resource Manager; or, o The Vice President of Recruiting and Driver Services
Complaints of unlawful harassment will be promptly and thoroughly investigated in an
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Driver Manual impartial manner. All information will be treated as confidential and will be disclosed on a need-to-know basis in order to investigate and resolve the charge. The complaint, investigation steps, findings, and disposition will be thoroughly documented.
If the investigation produces evidence that Hogan‘s policy against harassment has been violated, appropriate action will be swiftly taken to correct and remedy the problem. Violation of this policy may result in disciplinary action up to and including immediate termination. The complainant will be informed of the results of the investigation.
Questions about this policy should be directed to Driver Human Resource Manager or the Vice President of Recruiting and Driver Services.
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Appendix A
Alcohol and Drugs Driver Awareness
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Appendix A
Warning signs of substance abuse • Excessive absences/tardiness • Frequent requests for time off • Numerous accidents • Discusses drinking frequently, rationalizes drinking pattern/ frequency
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Appendix A
Warning signs of substance abuse • Unsatisfactory work performance • Lack of concentration/decreased productivity/frequent breaks • Difficulty getting driver back to work • Non-work-related visits from other employees/strangers
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Appendix A
Warning signs of substance abuse • Drowsiness, lack of coordination, inability to concentrate, nausea • Avoidance of supervisors • Isolation from others • Legal and financial problems • Estrangement from family, friends • Wearing sunglasses and long-sleeved shirts at inappropriate times • Frequent need to borrow money or requests for advances
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Appendix A
Warning signs of substance abuse • Agitation, rapid or slurred speech, dizziness, dilated pupils • Bloodshot eyes, runny nose • Drastic weight changes • Marked change in mood, attitude; erratic or unusual behavior • Comments about feeling depressed, inappropriate emotional displays
• Deterioration in personal grooming/hygiene
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Appendix A
Symptoms of drug/alcohol use • Eyes/facial expression • Inability to divide attention • Clumsy body movements/coordination • Erratic behavior, possibly aggressive • Disoriented • Odors • Speech • Sleepy, stuporous • Dulled reaction rate
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Appendix A
Health effects of alcohol misuse • Fatty liver untreated can lead to reduce liver function • Alcohol hepatitis • Cirrhosis • Heart attacks • Hypertension • Strokes
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Alcohol impairs functions needed for driving • Cognitive skills • Psychomotor skills
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Appendix A
Marijuana
• Leaves • Seeds • Hashish • Smells like a combination of sweet alfalfa and incense
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Appendix A
Signs and symptoms of marijuana use • Alters the brain’s interpretation of incoming messages • Reddened eyes • Slowed speech • Distinctive odor on clothing • Disinterested, “don’t care” attitude • Chronic fatigue/lack of motivation • Chronic sore throat
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Appendix A
Health effects of marijuana use • Irritates lungs • One joint = ½ to 1 pack of cigarettes • Causes the heart to race
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Appendix A
Health effects of marijuana use • Respiratory and sinus infections • Lowers body’s immune system • Changes brain cells and brain waves
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Appendix A
Effects of marijuana on mental function • Delayed decision making • Diminished coordination • Impaired short-term memory • Impaired signal detection • Impaired tracking • Erratic cognitive function • Distortion in time estimation
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Appendix A
Cocaine • Used medically as an anesthetic • Energizes the entire central nervous system • Fine powder • Small crystalline rock (“rock, crack, free base”)
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Appendix A
Signs and symptoms of cocaine use • Financial problems • Frequent/extended absences • Increased physical activity and fatigue • Isolation and withdrawal • Secretive behaviors • Frequent non-business visitors, delivered packages, phone calls • Unusual defensiveness, anxiety, agitation
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Appendix A
Signs and symptoms of cocaine use • Wide mood swings • Runny or irritated nose • High blood pressure, heart palpitations, irregular rhythm • Difficulty concentrating • Restlessness • Hallucinations • Dilated pupils and visual impairment
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Appendix A
Signs and symptoms of cocaine use • Hyperexcitability and overreaction to stimulus • Insomnia • Paranoia • Talkativeness • Dry mouth • Profuse sweating
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Health effects of cocaine use • Regular use may upset the brain’s chemical balance • Causes the heart to beat faster • Strong psychological dependency
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Appendix A
Cocaine’s impact on the workplace • Instability
• Lapses in attention • Theft/dealing • Violent behavior • Forgetfulness, absenteeism, tardiness, missed assignments
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Appendix A
Opiates
• Alleviate pain • Depress body functions and reactions • Strong euphoric feeling
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Appendix A
Opiates • Opium • Morphine • Codeine • Heroin
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Appendix A
Signs and symptoms of opiate use • Mood changes • Impaired mental functioning • Constricted pupils • Depression and apathy • Impaired coordination • Physical fatigue/drowsiness • Nausea, vomiting, constipation
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Appendix A
Health and social effects of opiate use Health Issues • Hepatitis • AIDS • Increased pain tolerance can lead to more serious injury
Social Issues • Over 500,000 heroin addicts in U.S. • Even greater number obtain narcotics through prescriptions • Tolerance and dependency cause an increasing financial burden
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Appendix A
Amphetamines
• Central nervous system stimulants
• Speed up the mind and body
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Appendix A
Amphetamines
• Legal use limited to a narrow range of medical conditions • Capsules • Usually taken by mouth
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Appendix A
Amphetamines
• Methamphetamine • Powder • Taken orally, injected, or snorted
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Appendix A
Signs and symptoms of amphetamine use • Hyperexcitability/restlessness • Increased heart rate and blood pressure • Rapid respiration • Dilated pupils • Confusion • Profuse sweating • Talkativeness • Inability to concentrate
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Appendix A
Health effects of amphetamine use • Highly addictive • Strong psychological dependence • Heart attack/stroke • Heart and brain damage • Impulsive risk-taking behavior • Bizarre and violent acts • Withdrawal from drug may cause severe physical and mental depression • Physical fatigue and depression makes the operation of equipment or vehicles dangerous
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Appendix A
Phencyclidine (PCP) • Acts as a depressant and hallucinogen • Sometimes acts as a stimulant
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Appendix A
Phencyclidine (PCP) • Powder • May be mixed with marijuana or tobacco and smoked
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Appendix A
Signs and symptoms of PCP use • Impaired coordination • Severe confusion and agitation • Extreme mood shift
• Muscle rigidity • Jerky eye movements • Dilated pupils • Profuse sweating • Rapid heartbeat • Dizziness
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Appendix A
Health effects of PCP • Acute toxicity • Toxic psychosis • Drug-induced schizophrenia • PCP induced depression • Potential for accidents and overdose emergencies high • Can cause irreversible memory loss, personality changes, and thought disorders
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Appendix B
Welcome to Hogan Transport Entry-Level Training for Commercial Motor Vehicle Operators 49 CFR Part 380
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Driver Requirements A driver must meet the following requirements: • Be in good health and physically able to perform all duties of a driver. • Be at least 21 years of age. • Speak and read English well enough to converse with the general public, understand highway traffic and signals, respond to official questions, and be able to make legible entries on reports and records. • Be able to drive the vehicle safely • Have only one valid commercial motor vehicle operator’s license. Hogan Personnel, LLC
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Appendix B
Disqualification of Drivers A driver is disqualified from operating a commercial motor vehicle (CMV) on public highways, for the following offenses: Driving a CMV while under the influence of alcohol. Driving a CMV while under the influence of a disqualifying drug or other controlled substance. Transporting or possessing a disqualifying drug or controlled substance. Leaving the scene of an accident that involves a CMV. Using a CMV to commit a felony. Using a CMV to violate an Out-of-Service Order. Hogan Personnel, LLC
Driver Medical Qualifications Minimum Standards to maintain medical certification.
Vision
Hearing
Hypertension
Other health-related problems – – – – – –
Drug use Alcoholism Epilepsy Diabetes Mental disorders Limb impairment
Questions regarding your medical examination results can be referred to the examiner or Hogan Safety Hogan Personnel, LLC
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Appendix B
Drug Use Standard
A driver may NOT use a controlled substance such as an amphetamine, narcotic, or any other habitforming drug. – EXCEPTION: A driver may use such a substance or drug if the drug is prescribed by a licensed medical practitioner who is familiar with the driver’s medical history and assigned duties AND drug will not adversely affect the driver’s ability to safely operate a CMV.
Motor carriers may obtain a practitioner’s written statement about how the use of a particular drug affects transportation safety.
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Introduction According to the US Department of Transportation, recent revisions to the Hours of Service (HOS) Regulations: – Will save up to 75 lives and prevent as many as 1,326 fatigue-related crashes annually – Move toward a 24-hour work-rest cycle – Increase the opportunity for restorative sleep by increasing the amount of off-duty time by two hours – Strike a balance between uniform and consistent enforcement, and operational flexibility A complete presentation on HOS will be covered in orientation. Additional detailed information is contained in your Hogan Safety Manual. Hogan Personnel, LLC
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Appendix B
Who Must Comply with HOS Rules?
All employers, employees, drivers, and commercial motor carriers that transport property in interstate commerce Property carrying “Commercial Motor Vehicles” are defined as: – Having a Gross Vehicle/Combination Weight/Rating of 10,001 lbs. or more
- or – Transporting hazardous materials of a type and quantity requiring placards
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Driver Fatigue Facts
Starting the work-week tired is the single most important factor influencing truck driver fatigue 31 percent of all fatal collisions involving commercial drivers most likely involve fatigue Caffeine may help create a state of physical stimulation, but not necessarily maintain mental alertness Sleep is NOT a voluntary activity—sleep will occur regardless of a driver’s will to prevent it
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Appendix B
Symptoms of Fatigue
Frequent yawning Your body feels stiff or eyes close and have trouble focusing Squirming in your seat Day dreaming Tailgating or suddenly braking for no reason Inconsistent, variable acceleration Trouble keeping your head up Drifting in your lane
Hogan Personnel, LLC
Methods on How to Combat Fatigue
Sleeping during “normal hours” can reduce driver fatigue When you get tired, stop driving Use your “down-time” wisely Plan your trips to include stopping at a location that will allow you to get quality rest Eat a well-balanced diet and exercise regularly Keep fresh air in your vehicle Use medications cautiously, particularly prescription medications Hogan Personnel, LLC
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Appendix B
What Does Driver Wellness Mean?
An Ongoing Process Awareness Personal Responsibility
Making choices towards a more positive and balanced healthy lifestyle An Attitude
Optimal Health—Quality of Life!
HEALTHY LIFESTYLES CAN PREVENT DISEASE
Hogan Personnel, LLC
Elements of a Healthy Lifestyle
Good Nutrition: Eating Right Weight Management Proper Rest Proper Hygiene Physical Activity Avoidance of Tobacco Avoidance of Drugs & excess Alcohol Stress Management Cholesterol & Blood Pressure Control Hogan Personnel, LLC
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Appendix B
Steps to Eating Right
Eat a variety of foods
Maintain a healthy weight Limit saturated fat
Eat plenty of vegetables, fiber and grains
Use sugars, salt, and sodium in moderation Drink responsibility and in moderation
Hogan Personnel, LLC
Hogan Personnel, LLC
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Appendix B
Weight Management
What is Obesity? – Chronic condition defined by an excess amount body fat
Facts: – 55% of truck drivers are overweight (national average is 20.9%)
Health Risks associated with obesity: – – – – – – –
Insulin resistance Type-2 diabetes High blood pressure Stroke Heart attack Cancer Sleep apnea Hogan Personnel, LLC
Personal Hygiene
Body Odor – Two kinds of Sweat: • Eccrine • Apocrine
Tips to control body odor: – – – –
Bathe at least once daily with an antibacterial soap Use a deodorant with aluminum or zinc Launder clothing more often Avoid the regular consumption of spicy or sharp-smelling foods
Hogan Personnel, LLC
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Appendix B
Personal Hygiene Continued
Bad Breath
Causes: – – – –
Improper hygiene Diet Gum Disease Smoking
Tips to control bad breath: – – – – –
Brush and floss regularly Schedule regular dental check-ups Use a tongue scraper Drink plenty of water Use mouthwash
Hogan Personnel, LLC
Physical Activity
Drivers need to be in good physical condition to work safely Physical activity to maintain a healthy body CAUTION!!
Before starting any new program of physical activity, the first thing all drivers should do is get a complete physical and discuss the exercise program with their doctor
Hogan Personnel, LLC
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Appendix B
Exercise
Boosts energy levels & mental capacity
Reduces stress Reduces risk of disease
Improves
– Flexibility – Sleep – Overall sense of well-being
Center for Disease Control recommends exercising for 30 minutes per day
Hogan Personnel, LLC
Exercise Tips for Drivers
Walking or running around a truckstop Riding a bicycle – Can be carried on truck – Fold-up bicycles are available
Many stretching exercises can be done in your sleeper: – – – –
Knee to chest stretch Sitting stretch Standing and extension Quadriceps
Use small weights (dumb bells) in or out of the truck
Hogan Personnel, LLC
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Appendix B
Tobacco
50% of truck drivers smoke – National overall average is 25%
Cigarettes are recognized as a major cause of cancer and heart disease Dipping is 4 times more dangerous than smoking One person dies every 10 seconds from smoking Nicotine inhalation also causes a shock-wave in blood sugar levels Tobacco smoking produces deficiencies of many vitamins
Hogan Personnel, LLC
Alcohol Use
Definition: – The intoxicating agent in beverage alcohol, medications, food, or other consumable source
Most widely used and abused drug Major factor in most suicides, homicides, domestic violence, and accidents Alcohol is a poison that kills cells in the brain, heart, liver, and pancreas Excessive alcohol use is responsible for 100,000 deaths annually Alcohol consumption is the major cause of vehicle accidents. Hogan Personnel, LLC
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Appendix B
Alcohol Facts
Alcohol is a DOWNER that reduces activity in the central nervous system At intoxicating doses, alcohol can decrease heart rate, lower blood pressure and respiration rate, and result in decreased reflex responses and slower reaction times. Alcohol consumption can induce sleep disorders
Hogan Personnel, LLC
Drug Use
Marijuana – THC, an active ingredient found in marijuana, can be found in the body for up to 6 weeks after use – Can cause serious impairment to your driving ability, image distortion, paranoia, and rapid changes in emotion
Amphetamines – Can cause high blood pressure, dizziness, fever, convulsions, blurred vision – Long term use can cause acne, malnutrition and frequent illness
Cocaine – Can cause damage to your brain, heart, and liver – Can cause aggressive behavior, convulsions, seizures, and strokes
Hogan Personnel, LLC
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Appendix B
Drug Use Continued
Opiates – – – –
Includes heroin, opium, morphine, and codeine Commonly found in prescription medications Highly addictive, both physically and psychologically Can cause restlessness, mood swings, loss of consciousness and even coma
PCP – Can cause irrational, panicked, and violent behavior – Can cause flashbacks for years after use – Exists in many forms: May be swallowed, chewed, or smoked
Hogan Personnel, LLC
Bottom Line on Alcohol and Drugs Bottom Line If you are convicted of being under the influence of alcohol or drugs, you will lose your CDL from one year to life. Positive drug/alcohol test results will follow you to a new employer
Is it worth it???
Hogan Personnel, LLC
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Appendix B
Stress Management
Stress is the physical and mental response to any demand made on an individual Stress has been linked to illnesses and diseases
Stress has been linked to fatigue
Stress results from failure to adequately cope with stressors – – – –
Traffic Demanding employer Family problems Deadlines
Hogan Personnel, LLC
How Can I Manage Stress Better?
Become aware of your stressors and your emotional and physical reactions Recognize what you can change Build your physical reserves (exercise) Reduce the intensity of your emotional reactions to stress Learn to moderate your physical reactions to stress
Hogan Personnel, LLC
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Appendix B
Road Rage
Defined as a societal condition where motorists lose their temper in reaction to a traffic disturbance Road rage is a serious issue of traffic safety - the safety of yourself and others How not to be a victim: – Do not offend another driver – Don’t engage – Adjust your attitude
Hogan Personnel, LLC
Sleep Apnea, What is it?
Is a serious, potentially life-threatening condition that is far more common than generally understood A breathing disorder characterized by brief interruptions of breathing during sleep Characterized by choking sensations
Hogan Personnel, LLC
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Appendix B
Sleep Apnea Facts
Types of Apnea: – Obstructive (most common): Is caused by a blockage of the airway, usually when the soft tissue in the rear of the throat collapses and closes during sleep – Central: The brain fails to signal the muscles to breathe – Mixed: a combination of obstructive and central
Affects more than twelve million Americans Risk Factors: – Overweight – Being a male – Over the age of 40
Hogan Personnel, LLC
Symptoms &Treatments
Symptoms of Sleep Apnea – – – –
Sleepiness during the day Loud snoring Pauses in breathing Other sleeping difficulties
Treatments – Physical or Mechanical Therapy – Surgery – Behavioral Therapy
Hogan Personnel, LLC
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Appendix B
Untreated Sleep Apnea Untreated Sleep Apnea can cause:
High Blood Pressure
Cardiovascular disease
Memory Problems
Weight Gain
Impotency
Headaches
Job Impairment
MOTOR VEHICLE CRASHES
* See your doctor for more information *
Hogan Personnel, LLC
Whistleblower Protection Laws What are these laws? These laws prohibit discrimination against workers who complain about safety violations Your employer cannot terminate or discipline you if you have filed a complaint or begun a proceeding related to a violation of a commercial motor vehicle safety regulation, standard, or order You have the RIGHT to refuse to work in hazardous or unsafe situations – Your perception of a hazardous or unsafe condition must be REASONABLE – You must attempt to get the unsafe condition corrected by your employer
Hogan Personnel, LLC
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Appendix B
How do I File a Complaint?
You may file a complaint within 30 days of the alleged violation, with the Occupational Safety and Health Administration (OSHA) OSHA must investigate your complaint within 60 days of receiving your complaint If OSHA decides it is reasonable to believe a violation occurred, OSHA shall provide a preliminary order for relief The employer and employee have the right to file objections of the preliminary order within 30 days of decision If your employer does not comply with OSHA’s decision, OSHA may bring a civil action to enforce the order
Hogan Personnel, LLC
Bottom Line
Be reasonable with your employer by first reporting to them your concerns about any hazardous or unsafe working conditions you may encounter Your company cannot retaliate against you for reporting a violation You must have followed proper procedures in reporting
Hogan Personnel, LLC
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Appendix B
Questions ď Ź
If you have questions about anything in this packet please contact the Hogan Safety department.
Hogan Personnel, LLC
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On behalf of the Hogan Truck Leasing Maintenance Department, we would like to say,
Appendix C
Appendix C
Please note that there are several different division within each branch of the company. It is important for you to understand the specific division that you are in. This helps to insure all understand the proper contact information, proper permitting is given, and proper billing is completed.
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Road Rescue 1-800-666-3338 Before contacting Road Rescue please have the below information ready.
•Hogan Unit Number (Located on 4 sides of unit) •Current Accurate Mileage Reading •VIN Number: Last six (6) digits (Vehicle Identification Number) •Directions: Good detailed directions including, Interstate or Highway number, mile marker, City, State, Landmarks, Customer Name, and etc… •Description of Problem: Provide symptoms of failure, type of fluid leaking, tire size, and position of failed part. A thorough description and/or inspection on what has failed can provide us with Information that can possibly save a lot of time. •Decisions: Please DO NOT make decisions regarding tractor or trailer repairs. If you have a suggestion on a specific repair facility, please notify our Road Rescue department and allow Road Rescue to communicate with the said facility. •Phone Number: Please provide us with contact information i.e. Cell Phone/Business Phone •Your Time Schedule: If we have this information, we can better prioritize resulting in the most beneficial outcome for all parties involved. PLEASE BE SURE TO CONTACT ROAD RESCUE UPON COMPLETION OF REPAIRS
TIPS TO HELP PREVENT BREAKDOWNS 1. Always complete your “PRE” and “POST” trip inspections. 2. Always check your oil and water levels as the equipment will electronically shut down if the oil or water levels become too low. Low coolant is the #1 reason for “engine warning lights” to come on. 3. Unplug and shut down all accessories when your truck is not running for extended periods. This includes refrigerators, televisions, computers, and etc… 4. Visually inspect your fuel tank levels as fuel gauges are not the most reliable components. 5. Watch your gauges on a consistent basis as you will be able to identify a potential issue with constant monitoring. 6. Drain your fuel water separator and air tanks regularly. 7. Major cities are more likely to have qualified repair facilities. 8. If you sense there is a problem with your equipment, check it out immediately.
There is a decal in every unit located on Driver Sun Visor. Please insure this is present, and if it is not see the shop desk.
Shop Name
Street Address
City
St
Zip
Main Phone
St. Louis
1000 North 14Th Street
St. Louis
MO 63106
314-421-6000
Freds - Memphis
4300 New Getwell Road
Memphis
TN 38118
901-794-4866
Service Dept Hours 24 -7 M-F: 24 HRS
SAT: 5AM-1PM
Winchester
2800 Corporate Drive
Winchester KY 40391
859-737-3700
SUN-FRI: 5AM-1AM SAT: 8AM-4PM
Columbus
2550 Westbelt Drive
Columbus OH 43228
614-529-1515
24 - 7
85 Corporate Woods Drive Bridgeton MO 63044
314-231-0966
24 - 7
GA 31216
478-788-1385
M-F 7AM - 4.30PM
West NY 12192 Coxsackie
518-731-7410
MON-THURS: 7AM-12AM FRI: 7AM-5PM SUN: 3.30PM-12AM
Earth City (Bridgeton Mo) Macon
7595 Industrial Hwy
West Coxsackie
12027 Route 9 West
Macon
St. Johns
1401 Zeeb Drive
St. Johns
MI 48879
989-224-4520
MON-FRI 5.30AM - 11PM
Memphis
4510 Getwell Road
Memphis
TN 38118
901-375-0024
SUN-FRI: 24 HRS FRI: CLOSE 11PM SAT: 6AM-3PM
2215 East Division Street Springfield MO 65802
417-869-2100
MON-FRI: 7AM - 8PM SAT: 7AM-4PM
Springfield
Muncie
1720 So. Nebo Road
Yorktown
47396
765-286-9056
M-TH: 7AM-11.30PM FRI: 8AM-5PM SUN: 3PM-11.30PM
California
1005 E. Smith Road
California MO 65018
573-796-7256
SUN 12PM-FRI 6PM SAT: 8AM-5PM
(Rear) 13428 Lick Run Road
Newcomers OH 43832 town
740-492-0404
MON-FRI: 8.30AM-5PM
GA 31021
478-272-8080
M-TH: 4AM-11.30PM SUN: 3.30PM-11.30PM
Newcomerstown Dublin
2110 Academy Ext.
Russellville
8271 Highway 64 E
Russellville AR 72847
479-967-3410
MON-FRI: 7AM-5PM SAT: 7AM-3PM
Austinburg
2871 Clay Street
Austinburg OH 44010
440-275-0704
MON-FRI: 6AM-11PM
Indianapolis
4501 W. Bradbury Ave
Indianapoli IN s
46241
317-240-3100
SUN 11PM - FRI 11.30PM SAT: 7AM-3.30PM
47711
812-464-4400
MON-FRI: 6AM-6PM SAT: 6AM-2.30PM
MO 65536
417-588-0200
TUE-SAT: 7AM-4.30PM
816-221-0440
SUN: 10.30PM - FRI 11PM SAT: 6.30AM-3PM MON-FRI: 8AM-6PM
Evansville
Dublin
IN
2200 Lynch Road, Suite A Evansville
Lebanon
IN
1201 Tower Road
Lebanon
7501 Stadium Drive
Kansas City
Pittsfield
1353 W. Washington St
Pittsfield
IL
62363
217-285-5606
Madison
6175 East Metro Drive, Suite 1
Deforest
WI 53532
608-241-7506
Fulton
5034C County Road 306
Fulton
MO 65251
573-592-0009
Kansas City
Lexington
Breese Warren Cincinnati Dallas
624 Old Hargrave Road
MO 64129
Lexington NC 27295
336-237-1849
MON 8AM-4PM
TUES-SAT: 7AM-5PM
MON-FRI: 8AM-8PM SUN 11AM-10:30PM, MON-THU 7AM-10:30PM 5PM
62230
618-526-7860
MON: 6.30AM-5.30PM TUE - FRI: 6.30AM-6.30PM SAT: 7AM-3:30PM SUN: 9.00AM-5.30PM
OH 44483 OH 45014
330-240-8206 513-454-3500
MON-FRI 9AM-6PM MON-FRI 8AM-5PM
TBD
MON-FRI 8AM-5PM
FL 33815
863-577-4700
MON-FRI 5:30AM-11:30PM SUNDAY 7 AM-3:30PM
Batesville MS 38606
662-561-0730
12491 Drive In Road
Breese
400 Folsom Street 2001 Ddc Way
Warren Fairfield
IL
Hogan C/O QT Dist. Ctr. Midlothian TX 76065 4200 Railport Parkway
Lakeland
660 Mccue Road
Batesville
275 Nosef Drive Suite A
Cleveland
7575 Northfield, Road
Walton Hills
OH 44146
440-786-7300
MON-FRI 7:30AM - 5:00PM
Dayton Eldon Road Rescue
1860 Cardington Road 1202 East North Street
Moraine Eldon
OH 45409 MO 65026
937-293-0033 573-392-2588 800-666-3338
MON-FRI 7AM-5PM
Hogan Truck Leasing Location Information
FRI 7AM-
Lakeland
SUN 2PM-10:30PM
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MON-THURS 4AM-10:30PM FRI. 4AM5:30PM
24 - 7
Remember, many men and women make their living at the locations Hogan operates across the country. Please pay close attention to signage and follow the noted recommendations. Safety First!
Always remember the Hogan associates that work hard for you every day in this work zone. Do not drive through a fuel island if you do not need fuel or fluids. Make sure you come to a complete stop after entering fuel island, and remove the keys from the ignition. Fuel Island Attendant must have control of the energy source while servicing.
Appendix C
If a unit has a DOT defect the Macro 60 must be submitted, and repair certified prior to continuing use of said vehicle. Follow all guidelines identified in the: “Hogan Macro 60 and Driver Vehicle Inspection Reporting (DVIR) Process” Be sure to speak with the Hogan Drop Location, or contact Road Rescue if you are not at a Hogan Drop Location. When communicating the defects submitted to the Hogan Drop Location or Road Rescue identify that you submitted a Macro 60. List the symptoms and be as specific as you can when submitting and speaking with the Hogan Drop Location or Road Rescue.
Macro 60 & DVIR: Please make sure to discuss symptoms of your write up with the shop desk when you turn your unit in.
Original (WHITE) Copy with 3 parts must be completed and given to shop desk. After repairs are completed the technician will sign and separate the 3 parts. WHITE and YELLOW will be placed in cab of unit, and the driver will need to review and sign off on the repairs. The PINK copy will be stored at the domiciled facility in the unit file.
DVIR: Please make sure to discuss symptoms of your write up with the shop desk at the time you turn your unit in.
Appendix C
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Appendix C
Hogan Truck Leasing, Inc
Pre-Service Inspection Supervisor On Duty: __________________ Written By: _________________ Customer: __________________ Out Time / Details: ____________________ Date: ___________ Unit Number: _____________ Mileage: ______________ Driver: _____________ Phone: _____________ Availability: ______________ Auth. Contact Name: ___________________ Phone: ____________________ Physical Condition: _______________________________________________ ________________________________________________________________ Fluid Leaks: _____________________________________________________ ________________________________________________________________ Tire Work Needed: ________________________________________________ Specific Defects: _________________________________________________
STAMP AINsu pervisor TIME
or Technician will walk around the assigned unit with you to complete t h i s f o r m . This program helps to identify any defects that will prevent the s h o p f r o m completing a unit by its requested o u t t i m e .
________________________________________________________________ Driver Comments: ________________________________________________ ________________________________________________________________ ________________________________________________________________ Repeat Failure:
(Please circle one of the following)
Yes / No
if yes
please record details. ______________________________________________ ________________________________________________________________ Driver Name/Signature______________________
Please sign the bottom of the f o r m o n c e c o m p l e t e d . Our PM Service is a 114 point inspection and doubles as the F H W A .
A certification that the tractor has passed an inspection in accordance with 49CFR 396.17 through 396.23 is listed on the Hogan PM sticker. All power units must have a Hogan PM Sticker or FHWA Inspection sticker which indicates the unit has passed an inspection in accordance with the terms of above listed sections at least once during the preceding 6 months.
Your unit must have a PM sticker. Hogan’s PM sticker doubles as the Annual DOT Inspection (see bottom of PM sticker)
To be completed every 180 days. To be completed every 25,000 miles.
Located on the bulkhead of each trailer.
Appendix C
Located on the left lower corner (Drivers Side) of the windshield. Located on the passenger side exterior.
All units must have the Hogan Truck Leasing Inc. sticker or FHWA sticker.
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Power Inverter Available at Hogan With Prior Approval Through Your Dispatcher
We have a Cobra 1500W P/N CPI1575 Inverter Harness P/N 765 The above harness consists of the following: • Grommet • 150amp breaker • 4/0AWG cables $400 Installed You may also use an inverter that meets the following criteria with approval: • Peak Amps – 3000 amps • Battery Disconnect built in • Proper harness with grommet • 150 amp inline circuit breaker All inverters must be installed by a Hogan Location!
Appendix C
1. Know the specific division you drive for. i.e. HDS Coke, HTI-1 HTI-2, HDS St. Louis Regional‌ 2. Call Road Rescue if you are faced with a failure away from a Hogan facility, and don’t wait. Prevent progressive failures from occurring. 3. Remember your Pre & Post Trip Inspection could be the difference between a small amount of time repairing a defect to an enormous amount time lost. 4. Any Hogan Drop location can assist you with repairing defects our even completing your routine maintenance. 5. Keeping the unit you drive up to date on its routine maintenance will prevent many issues, and insure our equipment remains in compliance. 6. Always be aware of the posted signage at every location to insure we maintain a safe environment. 7. Be sure you are communicating with Road Rescue or the Hogan Drop Location it is submitted to every time it is necessary to send a Macro 60. 8. Every unit must have the up to date Hogan Truck Leasing PM Sticker or FHWA sticker. 9. Inverters must be installed by a authorized Hogan Truck Leasing employee or Hogan preferred vendor.
Appendix C
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1. Trailer Row 1
6. Driver Vacuum and Detail Area
2. Trailer Row 2
7. Ready Line / Overnight Parking
3. Trailer Row 3
8. Work Line
4. Trailer Row 4
9. Rental Ready Line
5. 15 Minute Line
No Parking Areas
10. Employee Parking Lot Entrances/Exits from Corporate Woods Drive
Appendix C