THEME 3: STUDENT SERVICES Q8

How easy or difficult do you currently find it to access the following Student Services?

More students said it was easy to access each of BU’s Student Services than said it was difficult.

A majority of students said AskBU was easy to access.

Easy Moderate Difficult I have not used this service

A majority of students said they have not used Disability and Additional Learning Support, Financial Support and Immigration and Visas. Just under half of students have not used Achieve@BU.

The Student Services experience varies for different groups

2% of surveyed students of Lansdowne students of students over 30 of first year students found AskBU difficult to access of surveyed students

15 % 10%|8%|of surveyed students of final year students found Careers and Employability difficult to access

17% |

4%|3%| found Accommodation Bookings and Enquiries difficult to access

23 % of internation al students of international students

30% |

5% |found Achieve@BU difficult to access

3%| of international students of surveyed students

8% of first year students