The Top -30- Reasons Salespeople Fail

By Nancy Friedman, Founder, Chairman, Telephone Doctor Customer Service Training

There are probably 130 or more reasons why salespeople fail, we’ve come up with the ‘most common’ and you should recognize them easy.

No one aspires to ‘fail’ it’s usually done unknowingly. Unless you can look in the mirror and say – “This is the problem” we’ll never know.

The best part of this list. Every one of these reasons…can be fixed. Every one of them.

• They don’t hone their skills

• They’re not flexible

• They’re not team players

• They don’t use their sense of humor

• They don’t use their imagination

• They don’t listen to management

• They make no effort after hours

• They get too comfortable – too fast

• They interrupt.

• They don’t ask or maybe don’t understand OPEN ENDED questions

• They make too many assumptions

• Their mind is not on the sale

• They’re not able to handle corrective criticism

• They don’t have enthusiasm for life

• They have poor time management skills

• They don’t use their personality on the job; saving that trait for the weekend.

• They don’t have a “whatever it takes” attitude

• They lose their focus

• They’re not able to deal with personality conflicts

• They don’t believe 100% in the product they’re selling

• They don’t understand rapport building

• They think they know it all. A finished product.

• They don’t qualify the leads

well.

• They lack confidence.

Which REASON will you fix first?

Nancy Friedman Customer service keynote speaker, founder and chairman of Telephone Doctor Customer Service Training is a featured speaker at franchise, association, and corporate meetings. A popular TV guest, she appeared on Oprah, The Today Show, CNN, FOX News, Good Morning America, CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal, and USA Today. The author of 9 books on her chosen topics, Nancy helps corporate America improve their communications with their customers & co-workers. www.nancyfriedman.com; nancyf@telephonedoctor.com; 314 -291 1012