CARACARA
GUADALAJARA, MEXICO LIFESTYLE HOTEL
Designer : summer Jansen
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TABLE OF CONTENTS RESEARCH
6-7 Design Hotel
Details about what a design hotel is and the considerations to have when designing
6 Urban Sites, Guest Rooms 7
& Public Spaces Back of House
8-9 Powers of Ten
Information from macro to micro detail about location
10-11 Business Model
Aspirations for the way the hotel will run
12-13 Culture & Context
Research on local vernacular and surrounding culture identity
14-15 Location
Research on chosen site location
14 Guadalajara’s History and Site 15
Analysis Preliminary Site Placement on Grade
16-17 Travel Guide
Information about travel logistics
18-19 Views
Views of each direction from site of hotel
20 Stakeholders
All who have some impact to the life of the building
21 Branding
Promotion of the hotel as a business
22-23 Case Study
Research of previously successful interior design projects
22 Interactive Lighting 23 Revitalizing 1970’s Mexican Home
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CONCEPTUAL & SCHEMATIC 26 Concept & Goals
Drivers for which guide the project
27 Defining the Moment
The experience we wish to achieve for the first impression of clients
28-29 Bubble Diagrams
Diagrams to annotate the potential locations of spaces
28 Levels 1-4 29 Levels 5-8
30-31 Stacking Diagrams
Refined diagrams to show correlation of floors
26 Levels 1-3 27 Levels 4-8
32-33 Materials & FF&E
Inspiration imagery for the fit and feel of interior
DESIGN DEVELOPMENT 36-37 EXTERIOR
Axionometric view of the exterior approach of hotel
38-39 SECTION
Buildings interaction with topography of the site
40-41 HOTEL ENTRANCE
Defines the moment of the hotel lobby and ambiance
42-43 LOBBY
Context of the lobby exterior and what it encompasses
44-45 LOBBY SEATING
Immerse yourself into the interior of the lobby and what its like to walk through the space
46-47 ASCENSION
Context of the Spa and its amenities that are offered to guest as a place of relaxation
48-50 BANQUET HALL
Context of the large banquet hall on property that is used to support large group functions
51-52 PENTHOUSE SUITE
Context of the luxury penthouse suite and view of the bedroom interior
53-54 CULTURA
Context of the fine dining restaurant located on the rooftop
APPENDICES 56-67 A - FLOOR PLANS & SUITE LAYOUTS Annotated construction documents for the layout of the interior per floor
58 59 60 61
Levels 1 Levels 1.2 Levels 2 Levels 3
62 Levels 4
63 Levels 5 64 Levels 6 65 Levels 7 66 Levels 8
68-71 B - CODE STUDY
Applicable codes that pertain to the construction and codes of the building
72-79 C - PROGRAM MATRIX
Necessities for each space in scope of project and its requirements
74-75 Public Spaces 76 Front of House 77-78 Back of House 79 Guest Rooms
80-84 D - 4 STAR STANDARDS
Standards for which a 4 star hotel qualifies to be ranked
87 WORK CITED
55-56 SOLIS DECK
Context of the rooftop pool as an amenity to the guest stay
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RESEARCH
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WHAT IS A DESIGN HOTEL? PUBLIC SPACES
DESIGN HOTEL
FOOD AND BEVERAGE
Design or Lifestyle Hotels - may have qualities of both design or boutique hotels but differentiate themselves by paying particular attention to delivering an entertaining atmosphere and personalized service. Cost anything between budget and luxury. • Even though operating costs exceed industry standards, design hotels still achieve higher revenues and profit levels than non-design hotels • “Atmosphere” and “Ambiance” imply more than just the physical design attributions and expand to include sound, scent, emotion, and interaction • This can define a guests personality and preferences and facilitate projecting an image for the guest that they wish others to perceive
Before considering the detailed planning and design issues of hotel restaurants and lounges, designers should become familiar with such operational aspects of food service as marketing, menuplanning, service, and food-preparation techniques. This enables them to communicate better with the managers who establish detailed restaurant and lounge criteria: • Market Characteristics • Concept (type of menu, style of service, entertainment) • Design Elements (atmosphere, tabletop, display elements) • Operations (hours open, staffing, seating mix) • Financial projections Develop a single restaurant that has different distinct moods for their appropriate meal periods and levels of informality. This is especially appropriate for smaller properties, where one three-meal restaurant must have a bright and airy feel and include a buffet setup at brunch time, a balanced casual, yet business atmosphere at lunch time, and intimate dinner atmosphere. Many food and beverage concepts include conscious attempts to merchandise the food in novel ways.
URBAN SITES
• Virtually entire site plan is covered by the hotel • Most luxurious hotels are in the city • Take advantage of areas where the building steps back, creating a terrace, or rooftops for outdoor amenities. • The roof of a multi-story urban building can command breathtaking views.
GUEST ROOMS
Guest rooms and suites generally take up 65 to 85 percent of the total floor area in a hotel. Therefor most planning should provide the maximum number of salable guest rooms. Keep to a minimum the vertical core, horizontal circulation and necessary support areas • Designers should establish or confirm the following points • Define the major market segments that the hotel will attract • Confirm the principal guest room dimensions • Conform the room mix, including the number and type of suites. • Design each suite type and any special rooms (ADA)
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FUNCTION SPACES Variously referred to as “function space” “meeting and banquet area”, the cluster of individual spaces generally includes a large ballroom, intermediate-size banquet rooms, and smaller meeting and breakout rooms. The hotel feasibility study recommends a mix of function space that is based on an analysis of the demand for different types of business and social uses. • Group all function areas together • Provide a separate function entrance from the street or parking area • Locate the function space close to hotel lobby • Include additional public support (restrooms, coat-rooms and telephones) • Provide private direct food service access to ballroom
BACK OF HOUSE ADMINISTRATION
The administration is generally comprised of about 10 to 15 percent of the total floor area in all lodging types. Organization of the offices and service areas greatly influence the staff’s ability to meet overall administration needs and to provide efficient food and beverage, housekeeping, repair and engineering services to the hotel. It is important to space plan so that there are ways for employees to walk without passing through public areas.
FOOD PREPARATION AND STORAGE The kitchens and related food preparation and F&B storage areas require the most design attention, in part because of the integration of the mechanical, electrical, and plumbing systems with the layout of the kitchen equipment. All food required areas shall be located close together for efficiency in operation. In small hotels where the presence of multiple food and beverage outlets is necessary there should be widely dispersed finishing kitchens. Also locate receiving near the main kitchen, food storage and all outlets.
EMPLOYEE AREA
The usual components include human resource offices, men’s and women’s locker, and employee dining. These spaces are somewhat independent from each other and relate to other back-of-house areas as much as they do to each other. • Personnel function is related closely to the employee entrance • Lockers to the uniform issue area • Employee cafeteria to the main kitchen
RECEIVING, TRASH AND GENERAL STORAGE AREA The hotels receiving and trash areas, while sharing the loading dock, require clear separation of incoming and outgoing goods. Only smaller hotels combine the two functions together. The receiving and trash areas require between .2 and .3 sq m per guest room. The integration of the loading dock with the site is important so that it accommodates the necessary movement of trucks without disrupting the public spaces. The following adjacencies should be strongly considered. • Food storage near kitchen • Function storage near the ballroom and banquet rooms • Linens storage on each floor and Adjacent to housekeeping • Records storage and administration.
LAUNDRY AND HOUSEKEEPING AREAS Upscale hotels operate their own laundry in order to control quality and assure the availability of linens - as well as to reduce the overall laundry expense. The main function is to clean and distribute guest (bed and bath) linen, restaurant and banquet table linen, uniforms, kitchen linens and guest clothing. The laundry and housekeeping areas are closely related and should be adjacent as well.
ENGINEERING AND MECHANICAL AREAS The engineering and mechanical area encompasses engineering offices, repair and maintenance shops and mechanical and electrical equipment rooms. These areas do not need to be immediately adjacent but should be close to the kitchen, laundry, and other highenergy use areas for most economical operations.
The following information was provided by Penner, Richard H., et al. Hotel Design: Planning and Development. W.W. Norton, 2013.
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POWERS OF TEN
INSPIRED BY CHARLES AND RAY EAMES
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105 United States of America
Pacific Ocean United States of Mexico Gulf of Mexico
Pacific Rim The Pacific Rim lies along the Pacific Ocean. Its shores borders countries like North America, South America, Australia and East Asia.
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United States of Mexico East of Mexico is the Gulf of Mexico and West is the Pacific Ocean. Mexico is bordered by North America, Belize and Guatemala. The country is the 13th largest in the world with 32 states. Mexico also celebrates an independence day from the Spanish on September 16, 1810.
Jalisco Guadalajara is the capital of Jalis It geographically lies along the Si hours East from the Pacific Ocea Lake Chapalla, which is the large
sco and the 2nd largest city in Mexico. ierra Madre Oriental and is about 5 an. Its closest resources for water is est source of fresh water in Mexico.
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Zapopan Zapopan is a municipal city apart of the Guadalajara Metropolitan area located in Central Mexico. The town is full of hiking trails, natural parks and historic monuments.
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Site This site has been selected for its undeveloped land and vicinity of great resources. The roadways offer access to the Eastern and Southern points of entry. Within walking distance of the hotel, there is commercial office buildings, a hospital and a shopping mall.
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BUSINESS MODEL Mexico is a developed country that relies on commerce, exports and tourism to support its local economy. In recent years, Guadalajara has been a location of rapid technological development. Many companies such as; Intel, HP and FoxConn have opened operations is Guadalajara; causing a boom in technological commerce. This has also created a demand for quality hotels that accommodate to the business traveler. The business traveler must be in close proximity to the technology district to maximize efficiency in travel. The traveler also requires a space that promotes comfort and focus in order for the most effective work to be done. The new 8-story lifestyle hotel will combine modernity and traditionalism to pay respect to the past and excel into a modern future. We want the guest feel the most comfortable in their surroundings while also representing the local vernacular to create a memorable experience. The fourstar lifestyle hotel will focus on a design that is driven by function to cater to personal services and create a relaxing experience. Its aesthetic shall exude luxury and taste to attract an upscale clientele. The hotel will mostly service the business market sector of travelers as it will lye in close proximity to many headquarters and businesses. It will also serve the influx of travelers who visit Guadalajara for conventions and even provide a banquet hall for large gatherings. The facility will offer all necessities for the working traveler with an abundance of rental work spaces and equipment. It will encompass approximately 200 keys with standards rooms, (Junior and King) suites as well as ADA compliant rooms that comply with the International Building Codes. There will also be 2 themed restaurants, a sky restaurant, rooftop pool, and a spa center to create an a holistic approach to the lifestyle hotel. The entire facility will offer all the possibilities that guest may acquire when traveling in order to produce the best experience and the most outstanding customer service in all of Guadalajara. The CaraCara will diversify itself from the traditional convention hotel. It shall merge concepts of successful high-end hotel business models with technological advancements to create a Smart Luxury Hotel. This hotel will be the first of many convention hotels around the world that cater to the nomadic business professional in the future. The hotel will target business for small-medium sized convention gatherings. The price for an average banquet hall rental can range from $1,500-3,000 a night. Often the people renting the space will purchase keys for the nights that will fill the occupancy. The hotel will also support the overall lifestyle needs of a working traveler with rentable work spaces that can range from 30$-500$ an hour. The hotel will even provide rentable office supplies that may be ordered via iPad for a set cost. Due to the nature of competitors, the CaraCara will also be offering the most competitive pricing to our piers. Thus, ensuring they get the best quality, pricing and service to create a returning customer.
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CULTURE & CONTEXT
The native language of Guadalajara is Spanish and the demonym for the people who live there is Tapatias. The primary religion of Guadalajara is mostly Roman Catholic. You can see this reverence with the numerous historical cathedrals built in Spanish Colonial architecture styles. Civilians often gather in masses on the streets to listen to mariachi and watch as groups perform Folkloric Dance which is a common tradition. Woman dress in vividly colored long skirts and blouses while twirling around men in tailored suits with sombreros to match. From a young age, children are not only taught to dance but to wrangle animals in CharrerĂa matches that are similar to American Rodeo. History has also revealed the tradition of Talavera pottery which is made from terracotta. Artist shape tableware, decor and tiles to paint them with intricate patterns. Roughly 50 km West of the Guadalajara, you can also find the origins of mezcal tequila from the blue agave plant fields in Tequila, Jalisco. Lastly, the most authentic cuisine to eat while visiting Guadalajara is Birria. Traditionally made with goat, Birria is a spicy stew that is served at many holidays and religious events.
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Agave Field
Talavera Pottery
Folkloric Dance
Spanish Colonial Architecture
Birria
CharrerĂa
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LOCATION
GUADALAJARA, MEXICO
Mexico is apart of Central America and lies upon the Eastern coast of the Pacific Rim geographically. It was originally occupied by indigenous tribes that were associated with the Aztec Empire. After three separate attempts from the conquistadors to colonize, King Charles I of Spain, successfully settled a Spanish colony in February of 1542 and named it Guadalajara. Guadalajara is in the state of Jalisco and is the second largest city in Mexico. It visually exudes its history from dance, to architecture and their flavorful food. Practices and traditions are carried from previous generations to develop the deep culture that is represented in this vivacious Western city. Guadalajara averages to be 2,000 m above sea level and has a population of approximately 5,179,479 people. The city itself lies along the Eastern and Western Sierra Madre Occidental in what they call the altiplano or high plane. Guadalajara has a desert climate due to its close proximity to the equator and its clay like soil. Guadalajara is typically warm all year round with averages of 60 degrees in the winter and 74 degrees in the summer. “There are tropical forests with mahogany, rosewood, and cedar trees, mosses, and orchids. There are also lemon, coconut, and banana trees. In the cooler regions, there are white pine (and other species of pine), oak, fir, birch, and hazelnut trees.(Jalisco, n.d) You can expect mild rain in the months of May to October. The site location lyes along the edge of Guadalajara and Zapopan. The district surrounding the building offers a variety of experiences for our traveler such as shopping malls, historic monuments and gardens. The city of Zapopan is also know for its close proximity to many businesses. Thus, this makes it the ideal location for a boutique hotel.
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World Map Pro’s • View of city skyline • Upscale Restaurants • Close proximity to technology companies • Close to shopping mall • Near medical facility
Con’s • Competition of other hotels • Next to a highway
Other Considerations • Airport Distance | 35 Min. Drive • Expo Guadalajara | 20 Min. Drive • Zona Centro | 25 Min. Drive • Akron Stadium | 15 Min. Drive • Bosque los comos | 10 Min. Drive
Topography
Topography
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TRAVEL GUIDE TRANSPORTATION
• Airport - Guadalajara- Don Miguel Hidalgo Airport & Puerto Vallarta International-Gustavo Diaz Ordaz Airport • Bus Routes - Moovit • Rental Bikes - Mibici • Taxis
AV .P AT R
IA
ACTIVITIES
• Premium Crafted Tequila Experience • Zoologico Guadalajara • Hiking in Barranca Huentitán • Akron Stadium • National Museum of Ceramics • Mercardo Libertad • Bosque Los Colomos • Hot Springs Las Pilitas
RESTAURANTS
• Lula Bistro - Rating 4.6 • Karne Garibaldi - Rating 4.6 • Restaurante Save - Rating 4.7 • Sonora Grill Prime - Rating 4.6 • Carne Girbaldi - Rating 4.4 • Anita Li - Rating 4.7
MONUMENTS
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AV .A CU
ED
UC
TO
• Guadalajara Cathedral • Templo Expiatorio del Santísimo Sacramento • Basilica of Our Lady of Zapopan • Rotonda de los Jaliscienses Ilustres • Mirador Independencia Park • Arcos Vallarta Guadalajara • Cultural Institute Cabañas • Arcos del Milenio
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TO UC ED CU AV .A
KEY: Main Hotel Entrance Ballroom Entrance Staff Entrance Major Road Circulation Path Site
REAL DE ACUEDUCTO
AV .P AT R
IA
PASEA A N
UN
LA FLOR
IDAD VERS AV. U NI
SEO
RO
YAL
CO
ES
AV. PA
BLVD DE
TRY
DARES
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Views North
Executive Corporate Suites
Double Tower Residence Condominium Barranca de Shopping Wyndham Garden
Suburban Neighborhood
Business Outlet Business Outlet
South
Bosque de la Primavera Suburban
Bank
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Business Outlet
East
Bosque los Colomos
Suburban Condominium
Movie Theater & Restaurants
West
Corporate Offices Hospital
Hyatt Regency Shopping Mall
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CLIENTELE Foreign Property Investor The client, BJ Dunes, is a foreign property investor from the United States of America and has purchased land in Guadalajara, Mexico. BJ is working with Nivia Hotel Ownership Group and HKS architects to begin the development of an innovative work-convention hotel. The RFP and bid has been awarded to Revolve. Interiors and the project shall be finished in the end of April 2020.
Hotel Guest Someone who is registered by name and address with hotel. The guest selects a room type based on availability and pays per night according to hotel rates. Hotel guest are from all around the world and for this reason it is important to incorporate multilingual signage as well as multilingual employees.
Front of House Operations of hospitality that is visible to hotel guest. Front of house consist of the reception, valet, bellhop and any other jobs that require servicing the hotel guest throughout their stay. Customer service training is required for interaction between hotel guest and employee. Their locations on the floor plan shall be immediately adjacent to the entrance of the hotel.
Back of House Operations of hospitality that is non-visible to hotel guest. Made up of facilities that manage laundry, housekeeping, and food operations throughout the entire facility. Employees will participate in laboursome activities and can be fatigued easily. Therefore, locate all back of house facilities central to the floor plan.
Local Community The local community will be incorporated throughout the entire project. From construction, to local manufacturers, to the hiring of locals. This will benefit the local economy and create jobs for the community. The hotel will also take into consideration the deep culture of Mexico and integrate it into the design.
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BRANDING
CARACARA Branding for the CaraCara Hotel is essential as it defines the aesthetic and mood of a business. The concept follows the countries bird, the Caracara, which is a recognizable symbol to Mexico’s heritage. The logo represents the highest peak of the birds wings as it flaps through the sky to show the power and movement its body makes. It is simplistic but also reminiscent of the angularity and geometry used in the buildings architecture. It is easy to remember which makes it distinctly identifiable. The logo will be used in marketing for the hotel along with renderings of the interior to highlight the space. This will create exposure for the brand and spark interest in the community. Guest will be given a reusable water bottle from the moment they check in as a way to thank the customer as well as promote sustainability. The brand associates itself with nature as it is inspired by biomimicry and because of its responsibility to maintain a sustainable business model.
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CASE STUDY INTERACTIVE LIGHTING An installation of interactive lighting inspired by birds and natures intrinsic beauty led to the creation of Flylight. The creator was inspired by the movement and biophilic elements that led to the swirling movement of the chandelier. The lights take inspiration from dandelions shape and intertwine with the movement to create a statement piece in the interior with its warm lighting.
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Suspended from the ceiling in Carpenters Workshop Gallery is the interactive piece Flylight, an installation made up of 300 cylindrical glass tubes, each intended to represent a flying bird. - Kristine Klein
REVITALIZING 1970’S MEXICAN HOME
“The project also features several arched and circular windows, openings and doors, while a linear staircase cuts through the home in the main living area and leads to a home office.” - Cogley, B
Casa A690 is a renovation to a 1970’s home in Guadalajara, Mexico. The project uses the original floor plan of the home and refreshes its palette. A Mediterranean design is fused with the traditional Mexican stylistic elements. The designer focused on the circulation to create interesting passageways and make use of its voluminous spaces. The shapes inside converges geometric forms with circular arches to soften the appearance. Neutral contrasting tones provide warmth in the space with its stark walls, saturated woods and raw concretes. Low cost materials were chosen with consideration of budget while creating a cost effective interior for an aesthetically pleasing interior.
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CONCEPTUAL & SCHEMATIC DESIGN
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CONCEPT & GOALS The Caracara, Mexico’s national bird, is an animal that governs the sky of Guadalajara. Giving inspiration through biomimicry, the birds grandiosity will be emulated through the new boutique hotel. Movement and flow of the space will resemble the swift, effortless flying performed by Caracara. Layering of neutrals with subtle pops of color will be chosen as the overall palette. Features of repetition will be portrayed to represent the pattern of the birds feathers through architecture and materiality. Architecture will embrace soft curves from the birds form and intertwine it with geometric forms to produce traditional Mexican architectural shapes. Materiality that is soft and durable will act similar to the textures of bird feathers. Taking on the biological aesthetic of the bird, the interior will enhance the humans connection to nature throughout their entire experience.
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• Create a profitable hotel that benefits the socioeconomic aspects of the region • Multi-sensory hotel for maximization of guest experiences
• Produce a wow factor that visually attract guest and leaves a lasting impression • Implement natural elements into the space in consideration of environmental psychology and its ability to alter the state of mind • Infuse modernism with traditional aspects of the local vernacular to immerse guest into the surrounding culture
DEFINING THE MOMENT Upon arrival, guest will be greeted by a staff member prior to them walking into the door to confirm their reservation and assist them with any bags. The smart-hotel will provide a multi-sensory design that will influence the journey of guest and their wellbeing. The arrival is the first impression. The entrance to the facility will be easily identifiable and memorable with native architectural forms. Guest will hear sounds of nature, authentic music and water rippling throughout the entire arrival experience to sooth senses. Smell can be embedded into memories, so the lobby of the hotel will apply a distinct scent to easily recognize the space. Eyes will be immediately drawn to the view of the city skyline of Zapopan and its immense skyscrapers upon walking through the main entrance. An enormous light fixture will be installed that drapes from the atrium to mimic the movement of the Caracara in the vast open sky. The design will consider touch with a variety of textures that will be applied from macro to micro detailing. The overall lobby will transport the user into a new space in time, which satisfies their full expectations and allow them to absorb Mexico’s culture. The guest’s impression of the room is the utmost important opinion and may be a deciding factor whether they will return. Swinging open the door, guest will feel content and reassured that made the right choice. The rooms palette will use neutral hues with subtle pattern and color to keep an even balance of stimulation for the mind of the guest. Wall to ceiling curtain glass walls will project rays of natural light into their room with a balcony that has views of an outdoor garden and skyline of Guadalajara. The restroom will have a rainfall shower and or waterfall tub connected to steaming hot sterilized water. The guest will proceed to feel the bed with its luscious 800-count bed linens that adorn their plush mattresses. Additional furniture will also be provided for lounging throughout the day. Ample storage and surface space encourage the user to use the space to their own discretion. Modern innovations will be applied to the room to make tasks effortless. The room will meet beyond the expectations and needs of the guest. Each space in the hotel has the opportunity to touch someone’s life in an impactful way. The mouth-watering dishes, texture of materials, sound of natives, aesthetically pleasing visuals and distinct memorable scents will connect the environment with the user. The hotel very well considers every aspect of the stay with minute detailing. As the guest is preparing to leave they will receive a hand-written note card just as a final touch for staying with them. The customer service will be just as attentive as when they first checked in to the very moment they are driving off to their next destination. The space will produce cherished moments with intimate dinners, colossal chandeliers, gardens, expressive sculptures and unique architecture. The goal of the interior is to leave the guest wanting to share their experience with others through storytelling or social media. The provided customer service, design and the price-less memories that are created there will leave the guest forever wanting more.
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BUBBLE DIAGRAMS
The following diagrams illustrate the relationships and circulation that lie adjacent to one another. The main goal of bubble diagrams is to start the process of space planning and allocate the spaces for where designated rooms will go.
LEVEL 1 & 1.2
LEVEL 3 EE
AD
AD
LD ENTRANCE
LAUNDRY
SPEAKEASY
KITCHEN
ELEV. BAR
RR
THREE MEAL RESTAURANT
PF
BANQUET HALL
GARDEN
LEVEL 2 ELEV.
GRAB ‘N’ GO
RR
RCPT.
RETAIL
LOBBY BAR
ELEV.
RR RECEPTION ELEV.
RR
RENTABLE WORK SPACE
RENTABLE WORK SPACE
BANQUET HALL
LEVEL 4 HK
ELEV.
RR MECH. / ELECT.
LOUNGE
ELEV. ICE
ICE
LOUNGE
WORK LOUNGE
COFFEE BAR
STANDARD GUEST ROOMS HK JUNIOR SUITE
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SPA
LOBBY LOUNGE
STANDARD GUEST ROOMS HK JUNIOR SUITE
STANDARD GUEST ROOMS
LEVEL 5
LEVEL 6 HK
STANDARD GUEST ROOMS
ELEV.
ICE LOUNGE
ICE
LOUNGE
ELEV. STANDARD GUEST ROOMS
STANDARD GUEST ROOMS
STANDARD GUEST ROOMS
HK JUNIOR SUITE
STANDARD GUEST ROOMS HK KING SUITE
STANDARD GUEST ROOMS
STANDARD GUEST ROOMS HK
JUNIOR SUITE
JUNIOR SUITE
LEVEL 8 STANDARD GUEST ROOMS
ICE
LOUNGE
ICE
HK
JUNIOR SUITE
LEVEL 7
ELEV.
ELEV. ICE
STANDARD GUEST ROOMS
HK
LOUNGE
ELEV. LOUNGE
HK
STANDARD GUEST ROOMS
HK
ELEV. ICE
POOL MECHANICAL ROOM
FINE DINING RESTAURANT
ELEV.
ROOFTOP POOL
LOUNGE
STANDARD GUEST ROOMS HK
KEY:
PUBLIC GUEST ROOMS
KING SUITE
BACK OF HOUSE
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STACKING DIAGRAM
The following diagrams delineate public spaces from guest rooms and back of house. The first three floors contain all of the public and back of house spaces for efficiency in planning. While the guest rooms are grouped together from the fourth to the seventh floor for convenience and organization in guest room layout. Lastly, the eighth floor allows access to additional public spaces.
LEVEL 3
LEVEL 2
LEVEL 1 -1.2
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LEVEL 8
LEVEL 7
LEVEL 5-6
LEVEL 4
KEY: PUBLIC GUEST ROOMS BACK OF HOUSE
MATERIALS
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FF&E
DESIGN DEVELOPMENT
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EXTERIOR
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• Cantilevered entrance with steel structure fixated to wood • Wooden post and beams to present bird wings • Lattice wood structure to emulate a birds nest • Branding of the hotel with illuminated logo that can be seen from the highway • Blocking of architectural elements as shown in the guest rooms for privacy of guest on patios • Underground parking to reduce heat island effect
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SECTION The following illustrates a section diagram that presents the building interacting with its topography. The ground level will start at 1570 M at grade and the roof of the building finishes at 1630 M. A twofloor underground parking garage was designed with sustainability requirements to minimize heat island affect which is caused by above ground parking. The first level of the garage accommodates staff parking. The second level of the garage with be used by valet to park guests vehicles. There are two entrances to the building; one that takes users to the hotel lobby and another used for the banquet hall.
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LEVEL 8
LEVEL 7 LEVEL 6 LEVEL 5 LEVEL 4 LEVEL 3 LEVEL 2 LEVEL 1
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HOTEL ENTRANCE
• Dropped coffered ceiling with waterproof finish to create an intimate walkway into the hotel • Water caresses the wall of the entry as local music is played to define the moment as they enter the lobby • Large curtain glass pains allow natural daylight into the space and highlight the skyline for a wow feature in the space • Light finishes are implemented throughout the space to keep the mood very light and airy
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LOBBY LEVEL 3
The entrance to the lobby has a lowered ceiling to emphasize grandeur as you walk into the space and enter the atrium. The grand stair focuses on verticality just like the Caracara in flight. The chandelier created by Preciosa, drapes throughout the entryway and is attached to a mechanical system that moves the fixture up and down. Thus, creating a direct focal point as guest enter the building to leave a great impression on them. FLOOR PLAN
1
7
8
3
12
4
10 2
6 5
9
SCALE 1:200
KEY
5
N
11 1 - Hotel Guest Entry 2 - Reception & Digital Kiosk 3 - Valet 4 - Bellman & Bag Storage
5 - Lobby Seating 6 - Grand Stair 7 - Female Restroom 8 - Male Restroom
9 - Elevator Lobby 10 - Back of House 11 - Exit to garden 12 - Coffee Shop
MATERIALS
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Inspiration for chandelier
TRAVERTINE
TEXTURED PLASTER
WALNUT
BRASS
9
Entrance
NTS
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44
Walkway of kiosk
NTS
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ASCENSION
Tile Chair
LEVEL 3
Ascension is a spa lounge that is a purchasable amenity on the property. The spa incorporates natural elements with repetition to create a serene space. The facility offers a CO2 filtered pool that is good for the skin as well as a hot tub. The tile chairs are heated to alleviate any muscular pains and comfort for spa guests. Neutral colors tone down arousal of the brain to distress all users.
FLOOR PLAN
1 2
5
3
6
4
7
8 9
10 11 NTS
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KEY 1 - Receptionist 2 - Male Restroom 3 - Female Restroom 4 - Gym 5 - Laundry 6 - Pretreatment 7 - Treatment Rooms 8 - Sauna 9 - Himalayan Salt Room 10 - Heated tile chairs 11 - CO2 Pool 12 - Hot Tub
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MATERIALS
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TRAVERTINE
WALNUT
CERAMIC TILE
TILE
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BANQUET HALL
PROCESS SKETCHES
LEVEL 1.2
The ballroom takes after the concept of bird feathers. The ceiling shape is reminiscent of a birds tail as it fans out. The plane uses repeated geometric forms that are dropped down to create dimensionality in the space. The wood panels on the wall are pivoted slightly to overlap one another to create a feathering effect. The room can hold up to 120 guests so carpet was integrated to maximize sound attenuation. Natural tones and elements were selected to replicate the environment in which the Caracara lives. FLOOR PLAN 8 5 4
13
11
7
12
4 6 3
3 2
9 1
10 12
8
11
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SCALE 1:200
Preliminary sketch of stage and paneled walls
8
13
KEY 1 - Elevator Lobby 2 - Prefunction 3 - Banquet Hall 4 - Seating
5 - Stage 6 - Bar 7 - Boardroom 8 - Back of house
9 - Female Restrooms 13 - Warming Kitchen 10 - Male Restrooms 11 - Janitorial 12 - Vanity
MATERIALS
48
VINYL WALLPAPER
WOOD
TEXTURED PLASTER
Progression of ceiling plan
CARPET
NOT TO SCALE
49
PENTHOUSE SUITE LEVEL 7
The penthouse suite offers a luxurious stay with high quality finishes in the interior that overlooks the skyline of Zapopan. The contemporary design fuses together with traditional Mexican architectural elements to create a room centered on the relaxation of our guest. Smart technology has been added to the room that is controlled by an iPad to call for service, or to adjust lighting, TV’s and drapery. Thus enhancing the users experience and creating an unforgettable stay. FLOOR PLAN
1 3
9
2 5
10
4
7
7
6
11
8
11
10 SCALE 1:150
KEY
N
1 - Entry 3 - Kitchen 5 - Mini Bar 2 - Dining Room 4 - Living Room 6 - Bedroom
7 - Closet 9 - Bathroom 11 - Patio 8 - Desk 10 - Fireplace
MATERIALS
50
Circular niche with millwork integrated WOOD
TEXTURED PLASTER
CARPET
TERRAZZO
Wall conn ce
nection to eiling NOT TO SCALE
51
CULTURA LEVEL 8
The restaurant incorporates low cost materials to create a luxurious fine-dining experience. The simplicity of the space subdues the mood of the guest and transfers them into a sophisticated ambiance. Live music is played from a piano and the skyline sparkles with skyscrapers. The architectural shapes are soft to accentuate the space with rectilinear voids to balance the elements. Cove lighting is added to illuminate the restaurant and create soft pockets of lighting.
Fireplace
FLOOR PLAN 3
12
11
10 4
5
5 7
1
8 9
2
6
6
10 N
SCALE 1:200
KEY: 1 - Elevator Lobby 2 - Hostess & Waiting Area 3 - Outdoor Patio 4 - Full Service Bar
5 - Dining 6 - Outdoor Dining 7 - Private Dining 8 - Women’s Restroom
9 - Men’s Restroom 10 - Serving Stations 11 - Kitchen 12 - Storage
MATERIALS
52
WALNUT
TRAVERTINE TILE
LEATHER
WICKER
53
SOLIS DECK LEVEL 8
The infinity edge pool placed on the roof of the hotel will be an experience that guest will remember with views of Guadalajara’s skyline. Placement of the pool was reliant on the suns direction. The pool displays a 270O view with the maximum exposure to daylight due to the orientation. Biophilia was a key aspect when emulating the birds body within the pool shape. The rooftop pool will offer rentable cabanas, a bar to refresh the palate, and lounge chairs for guest to enjoy.
Preliminary sketch
FLOOR PLAN 2 1
Pool Shape
3 4
10
5
9 8
N
SCALE 1:200
6
KEY: 1 - Elevator Lobby 2 - Back of house 3 - Bar 4 - Cabanas
5 - Pool 6 - Lounge Chairs 7 - Showers 8 - Female Restroom
9 - Male Restroom 10 - Towel Bar
MATERIALS
54
SLATTED WOOD
OUTDOOR UPHOLSTERY
CONCRETE
WICKER
55
APPENDIX A - FLOOR PLANS & LAYOUTS
57
LEVEL 1 8 1
3
4 2
3 4 5
10
6
7
9 SCALE 1:750
N
1 - Elevator Lobby 2 - Hostess & Waiting 3 - Female Restroom 4 - Male Restroom
58
5 - Receptionist 6 - Work Pods 7 - Outdoor Garden 8 - Back of house
9 - Pool Mechanical 10 - Ballroom Entrance
LEVEL 1.2
11 3
5 4
10
9
7
1
2
6
10 8
SCALE 1:750
N
1 - Elevator Lobby 2 - Restaurant 3 - Kitchen 4 - Male Restroom
5 - Female Restroom 6 - Prefunction 7 - Large Banquet Hall 8 - Small Banquet Hall
9 - Boardroom 10 - Warming Kitchen 11 - Back of house
59
LEVEL 2
1
1
OPEN TO BELOW
5
2 4
OPEN TO BELOW
3
OPEN TO BELOW
SCALE 1:750
N
1 - Back of house storage 2 - Restrooms 3 - Coffee Bar 4 - Remote Working
60
5 - Premium Work Lounge
LEVEL 3 16
15 11
14
10
7
4
1
5
6
10 11
N
3
13
6
15
13
8
SCALE 1:750
2
12
9
1 - Hotel Entrance 2 - Check-in kiosk 3 - Reception & Concierge 4 - Valet
5 - Bellman & Baggage 6 - Lobby Lounge 7 - Coffee Shop 8 - Food Vendors
9 - Outdoor Terrace 10 - Female Restrooms 11 - Male Restrooms 12 - Spa
13 - Elevator Lobby 14 - Storage 15 - Back of house 16 - Parking Garage
61
LEVEL 4 4 1
7 8
2 A1
3
A1
OPEN TO BELOW
OPEN TO BELOW
A2 A1 A1 A1 A1 A2 A1 A2*
A1*
A2*
A2
A2
A1
A1
A1
A1
A2
A1
A2
A1
A1
A1
A1
A2 A1
A3
A3
A3*
A2 A1 A2
A3
N
1 - Elevator Lobby 2 - Ice & Vending 3 - Housekeeping 4 - Bathrooms
62
3
A2
A2
SCALE 1:750
OPEN TO BELOW
1
A2
9 A2* A2 A1 A1 A2 A2 A1 A1*
5 - Pool Mechanical 6 - Back of house 7 - Lobby Bar 8 - Storage
9 - Back of house
A1 - King Standard A2 - Double Standard A3 - Junior Suite A4 - Penthouse Suite
* Annotates ADA Compliant Rooms
LEVEL 5&6 A2* A2 A2 A1 A1 A1 A2 A1 A1 A2 A1 A2 A1* 7 2 A1
1
A1
3
A1
2
A1* A2
A2
A1
A1
A1
A1
A2
A2
A1
A1
A1
A2 A1
A3
A3
9 A1 A1 A2 A1 A1 A2 A1 A1*
3
A2
A2
SCALE 1:750
A2 A1 A1 A2 A1 A1 A2 A1 A2 A2*
1
A3*
A2 A1 A1 A2 A1 A2 A1 A2
A1* A1 A1 A2 A2 A1
A3
N
1 - Elevator Lobby 2 - Ice & Vending 3 - Housekeeping 4 - Back of house
5 - Pool Mechanical 6 - Back of house 7 - Business Center 8 - Storage
A1 - King Standard A2 - Double Standard A3 - Junior Suite A4 - Penthouse Suite
* Annotates ADA Compliant Rooms
63
LEVEL 7
A3
A3
A3
A3
A3
A3
A3 2 , 7
1
6
8
2
3 A3
A3
A3
A3
A3
A3
A3
A3
A2
A2
A1
A1
A1
A2
A2
A1
A1
A1
A3 A2 A3*
A3
A4
N
1 - Elevator Lobby 2 - Ice & Vending 3 - Housekeeping 4 - Business Center
64
12
3
A4* SCALE 1:750
11
3
A3
10
5 - Pool Mechanical 6 - Back of house 7 - Lobby Bar 8 - Storage
9 - Back of house 10 - Club Lounge 11 - Buffet 12 - Pool Mechanical
A1 - King Standard A2 - Double Standard A3 - Junior Suite A4 - Penthouse Suite
* Annotates ADA Compliant Rooms
LEVEL 8
4
10
14
1
9 1
5 3
6
9
2
SCALE 1:750
6
8
15
13 17 11
12
4 2
12
18
16
11
N
1 - Elevator Lobby 2 - Solar Panels 3 - Waiting & Hostess 4 - Outdoor Lounge
5 - Full-service Bar 6 - Dining 7 - Outdoor Dining 8 - Private Dining
9 - Serving Stations 10 - Back of house 11 - Female Restrooms 12 - Male Restrooms
17 - Pool 13 - Towel Bar 18 - Showers 14 - Pool Bar 15 - Cabanas 16 - Lounge Chairs
65
66
GUEST ROOM LAYOUTS LEVEL 4-7 ROOM SIZE
LEVEL 4 LEVEL 5 LEVEL 6
LEVEL 7
SUITE COUNT
KING STANDARD
21
37
37
7
102
DOUBLE STANDARD 18
25
25
4
72
JUNIOR SUITE
4
4
4
17
29
KING SUITE
0
0
0
2
2
TOTAL
43
66
66
30
205
Each unit will have at least one ADA compliant layout and 10% of the room count will comply with ADA standards
STANDARD ROOM SCALE 1:200
JUNIOR SUITE SCALE 1:200
PENTHOUSE SUITE SCALE 1:200
67
APPENDIX B - CODE ANALYSIS
69
CODE ANALYSIS
The following codes are from the International Building Code 2018 The building located in Guadalajara, Mexico will adhere to applicable codes that are relevant to the building type Building Total m2 = 30,164.25 Level 1 - 4263.47 m2 Level 5 - 4252.39 m2 Level 2 - 1373.21 m2 Level 6 - 4252.38 m2 2 Level 3 - 4934.98 m Level 7 - 4170.93 m2 Level 4 - 4244.17 m2 Level 8 - 2672.72 m2 Building Characteristics: 8 story building
Occupancy Classifications (A-2) Restaurants (A-2) Bar (A-3) Meeting Rooms and Banquet Halls (A-4) Pool (B) Offices (B) Spa (M) Retail Shop*
Required Interior Corridors and encloExit Stairways sure for exit access and Ramps and stairway and ramps Exit Passageways B B B B
Rooms and enclosed spaces C C
B
B
C
B B B B
B C C C
C C C C
(F-1) Laundry
C
C
C
Door Swing (1005.7.1) Doors shall not swing out more than 7� of the hallway
(R-1) Residential: Hotel (transient)
B
C
C
Common Path of Travel Maximum Length 22.86 m 22.86 m
Travel Distance Maximum Length 76.2 m 76.2 m
Dead-end Corridor Maximum Length 6.096 m 6.096 m
22.86 m
76.2 m
6.096 m
4
22.86 m
76.2 m
6.096 m
3
91.44 m 76.2 m 76.2 m
15.24 m 15.24 m 15.24 m
2 * 2
Construction Type: Type 1 - Non-combustible materials (ie. steel and concrete) Sprinklered Building: Yes Required Egress Width (Table 1005.3.2 & 1018.2) Stair Calculation (Table ?)
Occupancy Classifications (A-2) Restaurants (A-2) Bar* (A-3) Meeting Rooms and Banquet Halls (A-4) Pool (B) Offices
70
(B) Spa (M) Retail Shop* (F-1) Laundry (R-1) Residential: Hotel (transient)
30.48 m
91.44 m
22.86 m
76.2 m
30.48 m 22.86 m 30.48 m
The following information has been provided by https://codes.iccsafe.org/
15.24 m
15.24 m
Count of Exit Minimum
Exit Arrangement Minimum
4 *
2
No less than 1/3rd of the length of the maximum overall diagonal dimension of the area served
2 * Act as an accessory to its adjacent occupancy classification
Occupancy Classifications
Minimum Number of Required Plumbing Fixtures Occupancy Load Factors
Water Closet Male
(R-2) Residential: Hotel (transient)
30,164.25 / 200 gross = 151
Female
Lavatories Male
Female
Bathtub / Water Sink Fountains
1 per sleeping unit = 229
1 per sleeping unit = 229
1 per sleeping unit = 229
1 per 75 = 14
1 per 200 = 11
-
-
Other
1 service sink
(A-2) Restaurants (A-2) Bar*
30,164.25 / 15 net = 2,011
1 per 75 = 14
1 per 500 3 service sink =5
(A-3) Meeting Rooms and Banquet Halls
(A-4) Pool
30,164.25 / 50 gross = 604
1 per 1 per 75 for 40 for 1 per first the first 200 = 2 1,500 1,520 =5 =8
1 per 150 = 3
-
1 per 1,000 =1
1 service sink
30,164.25 /150 gross = 202
1 per 25 for first 50 and 1 per 40 for first 1 per 50 per 80 and 1 per 80 the remainder per the remainder exceeding 50 exceeding 80 = 4 =6
-
1 per 100 2 service sink =1
(M) Retail Shop*
30,164.25 / 60 gross = 503
1 per 500 = 2
1 per 750 = 1
-
1 per 1 service sink 1,000 = 1
(F-1) Laundry
30,164.25 / 100 gross = 302
1 per 100 = 4
1 per 100 = 4
-
1 per 400 1 service sink =1
Totals
3,773
282
254
229
(B) Offices (B) Spa
9
9
71
APPENDIX C - PROGRAM MATRIX
73
Public Spaces Name
Subset
Level Purpose
Qty.
Size
Furniture
Electrical
Lighting
Equipment
Other Considerations
Food & Beverage
Food Vendors
3
Quick place to eat where locals cook food for the hotel guest
6
200 sq m
Vendor stands, banquettes, standard height furniture, lounge furniture
GFCI Duplex
Ambient lighting, task lighting,
Kitchen appliances, cookware, cash wrap, sinks
Acoustics
Specialty Restaurant
8
Fine dining experience for hotel occupants and their guests
1
180 sq m
60 chairs, dining tables, serving stations
GFCI Duplex
Mood lighting, ambient iPads for checkout lighting, cove lighting, wall sconce, direct lighting over tables
Include individual kitchen, reception desk and coat storage, add sculpture, place before business center
Three-Meal Restaurant
1.2
Offer breakfast, lunch and dinner as well as room-service
1
280 sq m
120 chairs, banquettes, 2 tops, 4 tops, and 6 tops
GFCI Duplex
Mood lighting, ambient Kitchen materials, lighting, cove lighting, wall assembly line, sconce, direct lighting room service carts over tables
Centrally located in the building with private elevator for efficiency
Lobby Bar
4
Provide patrons with an entertaining environment and craft cocktails
1
150 sq m
Bar stools, counter height table tops, communal tables, banquettes, lounge chairs
GFCI Duplex
Mood lighting, ambient lighting, cove lighting, wall sconce
Cups, liquor storage
Sightlines of lobby entry
Pool Lounge/ Bar
8
Provide beverages and appetizers/light meals for guest to order as they relax by pool
1
150 sq m
Bar stool seating, standard seating, lounge chairs, cabanas
GFCI Duplex
MR-16 canned lights, cove lighting, up-lighting, diffused down lighting
Cups, liquor storage
Select non-slip flooring
Coffee Shop
3
Premade food for quick fast passed service and drinks
1
15 sq m
Seating for 6, cafe tables, standard height chairs
GFCI Duplex
Drop down pendant, canned lights, ambient lighting, task lighting
Toaster oven, open air refrigerator display case, coffee machine, refrigerator, sink
Que line for clear path of circulation
Support
1,2,8
Restaurant storage, bar storage, coats
1
45 sq m
N/A
Quad Duplex
Ambient lighting
Storage racks and shelves
Provide storage for every restaurant/bar
Restrooms
1
Public access that is accessible to everyone
3
50 sq m
N/A
GFCI Duplex
Ambient lighting
Hands free faucets, soap dispensary, hand dryer
Powder station
74
Public Spaces Name
Subset
Level
Purpose
Qty.
Size
Furniture
Electrical
Lighting
Equipment
Other Considerations
Recreation
Spa Reception & Waiting
3
Greet and assist guest and offer them beverages prior to services
1
3 sq m
Reception desk, lounge chairs
Quad Duplex
Mood lighting, accent lighting, ambient lighting
Shelving for product
Acoustics
Treatment Rooms
3
Create an environment that invigorates the scenes
6
1 sq m
Custom cabinetry, treatment bed
Floor Duplex
Cove lighting, task lighting, ambient lighting
Storage for product and equipment
Acoustics
Pretreatment Room
3
Initiate space that sooths the mind prior to treatments
1
5 sq m
Lounge chairs, heated tile chaises
Floor duplex, Duplex
Cove lighting, ambient lighting
Water cooler, foot washer
Acoustics
Exercise Room
3
Allow clientele to continue workout regimes
1
55 sq m
Gym equipment
(8) Quad duplex
Ambient lighting
Consult with specialist
Durable finishes
Pool
8
Of water due to the unavailability to natural resources
1
120 sq m
Outdoor chairs lounge, outdoor table, outdoor chairs
N/A
Underwater lighting, edge trim lighting on pool, ambient lighting
Refrigerator, water cooler, TV in cabanas
Salt-water pool
Locker Rooms
3
Male and female hanging rooms with shower, locker and vanity
2
15 sq m
Benches, lockers, towel dispenser
GFCI Duplex
Ambient lighting
Plumbing, toilets, sinks
Separated from spa
Support
3
Supplies and storage
1
5 sq m
N/A
Quad duplex
Ambient lighting
Shelving
Reception
2
Check in guest with appointments for rent-able workspace
1
.5 sq m
Custom reception desk, task chair
Quad Duplex
Pendant, cove lighting, task lighting
Monitor arms, N/A docking station
Lounge Area
2
Area to wait for other patrons 1 prior to meetings
55 sq m
Tablet arm tables, sofa, occasional table, ottomans
Electrical outlet in furniture
Ambient lighting, accent lighting
N/A
Adjacent to the coffee bar
Board Room
2
Two small (12-14 people) & two large (18-20) with partitions
4
80 sq m
Boardroom chairs, conference table
(4) Wallmounted Duplex
Ambient lighting, task lighting
TV monitor, consult with AV specialist
Consider acoustics
Conference Pods
2
Rent-able conference spaces 8 to allow flexible work spaces for business guests
12 sq m
Seating for 6
Data port, power
Ambient lighting, task lighting
TV Monitor, consult with AV specialist
Consider acoustics
Flexible Meeting Space
2
Communal workspaces 1 that can be used amongst professionals staying at hotel
30 sq m
Lounge chairs, cafe seating, counter stool
Data port, power
Ambient lighting, task lighting, accent lighting
Consult with AV specialist
Support impromptu meetings, modular furniture arrangement
Coffee Bar
2
Gourmet coffee/specialty drinks and baked goods
1
5 sq m
Lounge furniture, standard height seating
GFCI Duplex
Ambient lighting, accent lighting, task lighting
Coffee machine, cups, sink
Close to the kitchen, cater to boardroom
Restrooms
2
Public access that is accessible to everyone
2
15 sq m
Chair, full body mirror
GFCI Duplex
Cove lighting, recessed cans
Faucets, soap Powder station dispenser, hand dryer
Support
2
Storage and supplies
1
20 sq m
N/A
Quad Duplex
Canned lights
N/A
Business Area
Unaccessible to the public
75
F ro n t o f H o u s e Location
Subset
Level
Purpose
Qty.
Size
Furniture
Electrical
Lighting
Equipment
Other Considerations
Lobby
Lobby Lounge
3
Create an unconventional space for staff to greet guest and assist them with every need
1
100 sq m
Love seats, lounge chair, ottoman, coffee table
Quad Duplex
Prominent chandelier, wall sconce, table lamps
N/A
Create a wow-factor that leaves a lasting impression, add art
Flow Area
3
Unobstructed path of circulation for guest to navigate easily through
1
165 sq m
N/A
Quad Duplex along hallways for cleaning
Diffused downlight, directional uplight
N/A
Use floor patterns to intuitively guide users throughout the space, use lighting to create drama
Reception Desk
3
Create a remote desking 3 area that will allow staff and customer interaction
10 sq m
Custom reception desk, task chair
Quad Duplex
Directional downlight, task lighting
Phone, printer, storage
ADA accessible
Check-in Kiosk
3
Kiosk to provide service to clientele
3
.5 sq m
Podium with storage, seating
Quad Duplex
Canned lights
Hand sanitizer
N/A
Bellman Station / Luggage Room
3
Store guest luggage if needed as well as bellhop carts
1
15 sq m
N/A
Quad Duplex
Cove lighting, recessed
Bellhop carts, luggage racks
Conceal all cords
Front Office 3 Manager Desk
Assist hotel guest with escalated problems and service their needs
1
.5 sq m
Customized desk, task chair
Quad Duplex
Task lighting, cove lighting, ambient lighting
Telephone, computer, monitor arms, docking station
ADA accessible
Concierge
3
Provide desk with information about activities, directions and reservations
1
.5 sq m
Task chair, desk
Quad Duplex
Task lighting, ambient lighting
Telephone, maps ADA accessible
Valet
3
Welcome guest to the hotel, confirm their reservation and assist them with parking their car
1
1 sq m
Podium
Quad Duplex
Outdoor lighting, Car key storage canned lights, task unit lighting
Create a storage room that serves as a service window as
Restrooms
3
Public access that is accessible to everyone
2
15 sq m
Chair, full body mirror
GFCI Duplex
Cove lighting, recessed cans
Powder station
76
Hands free faucets, soap dispenser, hand dryer
Back of House Location
Subset
Level
Purpose
Qty.
Size
Furniture
Electrical
Lighting
Equipment
Other Considerations
Administration
Receptionist
3
Greet clientele and navigate them in the right direction
1
.5 sq m
Reception Desk, task chair
Quad Duplex
Ambient lighting, task lighting, accent lighting
Computer, dual monitor arms, keyboard tray, docking station, telephone
Noticeable after entering the hotel
Executives
3
Director, general manager, assistant manager (2), financial director, sales manager, F&B director, event manager
8
8 sq m
Desk, task chair, two guest chairs
Quad Duplex
Ambient lighting, task lighting
Computer, dual monitor arms, keyboard tray, docking station, telephone
Near back of house
Support Staff
1
Staff that assist directors
20
3 sq m
Desk, task chair
Quad Duplex
Ambient lighting, task lighting
Computer, dual monitor arms, keyboard tray, docking station, telephone
Include break areas and lounge
Conference Rooms
3
One large (12 person), two small (6 person) to allow employees the opportunity to convene in private and work collaboratively
3
8 sq m
Conference table, task chairs, white board
Quad Duplex, data ports, teleconferencing
Ambient lighting, diffused down lighting
Projector, screen sharing connection, consult AV specialist
Accessible to blue-collar workers
Receiving & loading dock
1
Large area with dock for trucks to unload supplies and necessities for hotel to function
1
10 sq m
N/A
N/A
Ambient lighting, task lighting
Equipment for unloading large shipments
Conceal from guest towers
Training Room
3
Large space for staff to hold staff meetings and training sessions, 50 seats
1
30 sq m
Training tables, mobile chairs
(6) Quad Duplex
Ambient lighting, task lighting
Projector, screen sharing
Large gathering space in back of house
Storage & supplies
1
Organized space of office materials
1
9 sq m
Step-ladder
Quad Duplex
Ambient lighting
Printer, fax, telephone
Accessible to employees only
Hoteling
1
Multi-user desk space that supports desking functions
4
3 sq m
Desk, task chair
Quad Duplex
Ambient lighting, task lighting
Computer, dual monitor arms, keyboard tray, docking station, telephone
Computer, dual monitor arms, keyboard tray, docking station, telephone
77
Back of House Name
Subset
Level
Purpose
Qty.
Size
Furniture
Electrical
Lighting
Equipment
Other Considerations
Employee facilities
Men’s lockers/ toilets
1
Provide employees with an area to store their personal items and use employee restrooms
1
25 sq m
Benches
Quad Duplex, phone chargers in lockers
Ambient lighting
Lockers
Place next to woman’s lockers
Woman’s lockers/toilets
1
Provide employees with an area to store their personal items and use employee restrooms
1
25 sq m
Benches
Quad Duplex, phone chargers in lockers
Ambient lighting
Lockers
Place next to woman’s lockers
Employee Break Room
1
Provide an outlet for employees to take their breaks and restore their energy
1
40 sq m
Lounge chairs, standard height tables & chairs
Quad Duplex
Ambient lighting, task lighting, accent lighting
(2) Microwave, sink
Place in back of house
1
Centralized to entire building to operate efficiently and provide the fastest service for guests
1
50 sq m
Steel tables
GFCI Duplex
Ambient lighting, food heating lamps
Kitchen appliances, preparation tables, refrigerator
Clear glass between kitchen to see cooking
Specialty Restaurant Kitchen
8
Open kitchen to provide cuisines to specialty restaurant
1
20 sq m
Steel tables
GFCI Duplex
Ambient lighting, food heating lamps
Kitchen appliances, preparation tables, refrigerator
Connect to back of house elevators
Kitchen Manager
1
Hiring staff, purchase food, train employees
1
1 sq m
Desk
GFCI Duplex
Ambient lighting, task lighting
Storage units
Same office as beverage manager
Beverage Manager
1
Hiring staff, purchase liquor and beverages, train employees
1
.5 sq m
Desk
GFCI Duplex
Ambient lighting, task lighting
Storage units
Same office as kitchen manager
Soiled-linen Room
1
Place used linen that need to be disposed of
1
10 sq m
N/A
Quad Duplex
Ambient lighting
Soiled bins for collection
Back of house
Laundry
1
Sanitize used linens for the next guest to use
1
95 sq m
Folding tables
GFCI Duplex
Ambient lighting
Washer, dryer
Back of house
Supply storage
1
Store and house all towels and sheets used in the hotel
1
10 sq m
N/A
GFCI Duplex
Ambient lighting
Shelving
Back of house
House keeper
4-7
Stations placed in hotel wings for efficiency in daily routine of cleaning
8
5 sq m
N/A
Quad duplex
Ambient lighting
Storage units
Accessible to staff only
Food Operations Kitchen
Laundry
House Keeping
78
Guest Rooms Name
Subset
Level
Purpose
Qty.
Size
Furniture
Electrical
Lighting
Equipment
Other Considerations
Guest Rooms
Guest-room Doubles
4-7
Provide lodging for a shortterm basis with all daily necessities
60
35 sq m
Two double beds, night stands, desk, closet, lounge chair, patio furniture, full body mirror
GFCI duplex, (4) quad duplex, USB ports,wireless charging
Task lighting, ambient lighting, accent lighting
Wet bar, TV monitor, bathroom essentials
5 ADA compliant
Guest King
4-7
Provide lodging for a shortterm basis with all daily necessities
110
35 sq m
One king bed, night stands, desk, closet, lounge chair, patio furniture, full body mirror
GFCI duplex, (4) quad duplex, USB ports,wireless charging
Task lighting, ambient lighting, accent lighting
Wet bar, TV monitor, bathroom essentials
5 ADA compliant
Junior Suites
4-6
Provide lodging for a shortterm basis with all daily necessities
12
100 sq m Two double beds, night stands, desk, closet, lounge chair, patio furniture, full body mirror
GFCI duplex, (4) quad duplex, USB ports,wireless charging
Task lighting, ambient lighting, accent lighting
Wet bar, TV monitor, bathroom essentials
1 ADA compliant
King Suites
7
Provide lodging for a longterm basis with all daily necessities
2
100 sq m California king bed, night stands, desk, closet, lounge chair, living room furniture, bar stools, patio furniture, mirror
GFCI duplex, (4) quad duplex, USB ports,wireless charging
Task lighting, ambient lighting, accent lighting
Full kitchen, Wet bar, TV monitor, bathroom essentials
1 ADA compliant
79
APPENDIX D - HOTEL STANDARDS
81
4 STAR HOTEL STANDARDS
Defined by AAA’s Diamond standards, a four star hotel is an establishment that is upscale. The interior finishes present quality and an enhanced aesthetic appearance. The establishment provides high quality hospitality, service and attention to detail
Guest Room Standards Categories
Furnishing & Decor
• Upscale, decorative, well-appointed, keeping with the theme of the property; high degree of comfort, featuring professionally fitted coverings
Free Floor Space
• Obvious degree of spaciousness allowing increased ease of movement for guests
Wall Covering & Hangings
• Upscale, matted, and framed artwork
Floor Coverings
• Excellent quality carpet, wood, marble, granite, or other high-end stone floors with unique area rugs
Window Coverings Bedding Clothes Hanging Space Clothes Storage Space Illumination
• Excellent quality with sheers and valance • Excellent quality bed linens, including quilted bedspreads, comforters with dust ruffles, duvets, or similar enhancements; triple sheeting and choice of pillow fills • At least eight open-hook wood hangers • Excellent quality bed linens, including quilted bedspreads, comforters with dust ruffles, duvets, or similar enhancements; triple sheeting and choice of pillow fills • Excellent overall illumination; free standing fixtures in appropriate places
Furniture
• Excellent quality furnishings; veneer finish with solid wood trim accents, laminate insets
Seating
• Excellent quality, comfort, and variety, such as a love seat or oversized chair with ottoman
Writing Surfaces Television Placement Ventilation Additional Amenities
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Qualifications
• Large oversized desk • Television located in closed armoire • Central system with thermostat control • Multiple or cordless telephone, two-line telephones, high-speed Internet access, insulated and padded vinyl ice bucket with lid; glass tumblers, enhanced guest-service directory in folder, upgraded stationery, framed or beveled full-length mirror, full-size iron and ironing board, additional reading materials such as magazines, books, etc., mini-bar
The following information was provided by: AAA Publishing. (1996). Lodging Requirements & Diamond Rating Guidelines. Lodging Requirements & Diamond Rating Guidelines. Heathrow, Florida.
Public Areas Categories
Qualifications
Furnishing & Decor • Upscale, well-appointed, and in the theme of the property; high degree of comfort, featuring professionally fitted coverings; • Abundant variety of live plants or unique dried floral arrangements Free Floor Space
• Excellent quality carpet, wood, marble, or granite floors with unique area rugs
Wall Covering & Hangings
• Upscale, matted, and framed artwork
Floor Coverings Illumination
• Excellent quality carpet, wood, marble, granite, or other high-end stone floors with unique area rugs • Light fixtures are well-appointed and of an upscale design that complements the overall theme of the property • Multi-placement provides overall excellent illumination
Corridors
• Walls have excellent quality wall coverings or treatments with ceiling trim or decorative border and carpeted or wood baseboard; ceilings are painted plasterboard or have an enhanced, textured finish
Signage
• Walls have excellent quality wall coverings or treatments with ceiling trim or decorative border and carpeted or wood baseboard • Ceilings are painted plasterboard or have an enhanced, textured finish
Lobby/ Registration • Spacious registration area located away from main traffic areas with multiple conversational groupings accommodating Area several small groups; upgraded luggage carts; recognizable guest-service area and bell stand Restaurant and Dining Facilities Recreational Facilities Additional Amenities Meeting Room Restrooms
• Upscale, full-service restaurant; separate lounge or bar area • Swimming pool area is well appointed with upscale design elements and an excellent quality and variety of pool furniture; hot tub and steam room; food and beverage is available poolside • Excellent variety of additional recreational facilities are available on site or arrangements are made for off-site services • Variety of well-appointed meeting rooms with upscale design elements; state-of the-art audiovisual equipment available • Upscale facilities appropriate for the number of meeting rooms
Sundries and Shops • Upscale gift shop Miscellaneous
• Multiple recessed phones with notepads and pens, located away from traffic areas, elevator landings are well appointed with an upscale design keeping in the theme of the property; additional service elevator is available for staff use. • Vending and ice needs are handled in a specialized manner, such as an in-room service bar. • Pressing is available at specific times
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4 STAR HOTEL STANDARDS Guest Services Categories
Reservations
Arrival
• Calls accepted 24 hours with warm sincere greeting when answering and ending call • Reservationist offers rate structure, available rooms, facilities, and services • Explains property is a smoke-free premise • Reservationist collects registration information • Reservationist explains deposit and cancellation policies • Reservationist reviews reservation request • Reservationist addresses guest by name during closing • Uniformed attendant promptly opens the car door and provides a warm and sincere welcome greeting • Attendant explains parking procedure • Attendant promptly unloads luggage, explains handling procedure, and gives direction to registration area
Check-In
• Attendant provides a warm and sincere greeting; recognizes guest appropriately • Attendant acknowledges guests waiting in line with a warm and welcoming greeting • Registered guests are not asked for duplicate information • Attendant confirms rate and type of room • Attendant delivers messages discreetly & room numbers discreetly • Attendant places all registration materials into the guest’s hand • Attendant arranges escort of guest and belongings to room • Attendant addresses guest by name during closing
Departure
• Guest does not wait more than five minutes for transportation • Attendant provides a warm and sincere greeting, using guest’s name • Attendant is conversant pertaining to the guest’s stay • Attendant opens and closes door for guest(s) • Attendant offers a warm and sincere closing
Staff
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Qualifications
• All associates exhibit a professional vocabulary • All associates consistently maintain eye contact with guests • All associates are appropriately attired; name tags
The following information was provided by: AAA Publishing. (1996). Lodging Requirements & Diamond Rating Guidelines. Lodging Requirements & Diamond Rating Guidelines. Heathrow, Florida.
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APA Citations AAA Publishing. (1996). Lodging Requirements & Diamond Rating Guidelines. Lodging Requirements & Diamond Rating Guidelines. Heathrow, Florida. Cogley, B. (2020, January 4). Delfino Lozano revitalises 1970s Mexican house Casa A690. Retrieved January 15, 2020, from https:// www.dezeen.com/2020/01/03/casa-a690-delfino-lozano-mexico/ Data.org. (n.d.). Retrieved from https://en.climate-data.org/north-america/mexico/sonora/jalisco-240497/ Guadalajara, the Mexican Silicon Valley: ConnectAmericas. (n.d.). Retrieved January 17, 2020, from https://connectamericas.com/content/guadalajara-mexican-silicon-valley Guadalajara Population. (2019-05-12). Retrieved 2020-01-13, from http://worldpopulationreview.com/world-cities/guadalajara/ Jalisco. (n.d.). Retrieved from https://www.nationsencyclopedia.com/Americas/Aguascalientes-M-xico/Jalisco.html Klein, K. (2020, January 14). Studio Drift exhibits interactive works based on birds and dandelions in San Francisco. Retrieved January 16, 2020, from https://www.dezeen.com/2020/01/13/studio-drift-interactive-works-san-francisco/
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