AgedPlus Village Business Magazine | September/October 2021

September/October 2021 Vol. 3 I No. 05

Village Design

Bernborough Ascot Development

Village Business Papamoa Beach Village

Yes Chef

Stephen Barry

EDITOR’SNOTE

A Challenging YEAR

021 has seen various feelings come to the fore as we cope with the turbulence COVID-19 has wrought on our lives. The colours that have shaped our world are grounded in a colour palette of green and beige.

These colours brought a sense of familiarity and comfort when we needed that sense of home and family.

However, design professionals are looking to 2022 to bring a feeling of brighter times ahead.

Popcorn, Fragile Sprout, and Bubblegum: these are just a few of the shades you can expect to see gracing the fashion world, and interiors, throughout spring and summer 2022.

The Pantone Fashion Colour Trend Report Spring/Summer 2022 features ten standout colours. Incorporating these vibrant and bold colours into décor design is expected to trend in 2022.

Injecting heaps of bright colours with fun hues and playful descriptors into the new year, these colours will inspire a playful creativity that celebrates life. The colours promote new sentiments of simplicity and spontaneity. Fusing our deep connection to nature and our need for comfort and familiarity offset with lighthearted airy pastels and visually arresting brights.

“Our use of colour is connected to the cultural mood. As we explore a new future, we are looking for opportunities to do something completely different,” said Leatrice Eiseman, the Pantone Color Institute executive director.

Nothing says that more eloquently than the Dulux colour of 2022. Bright Skies is an airy light blue designed to make us all feel optimistic, giving our spaces a breath of fresh air and a sense of

renewed hope that there are better days ahead.

Created in response to two years of countless lockdowns confining us indoors and this shade of blue could shape the décor trends of 2022.

‘Right now, people want to feel revitalised and enjoy the freedoms that are returning to them, to look out and bring in new ideas.

“What better inspiration can we take than the endless skies around us?” explained Marianne Shillingford, Creative Director of Dulux UK. In this issue, we also look at a couple of different villages, one here and one in Australia. How they have designed the spaces for retirement living and what changes to industry norms they have developed.

We also focus on outdoor spaces, from senior playgrounds, edible, sensory and community gardens and the benefits of grass alternatives for some outdoor inspiration.

I also caught up with Megan Jenkins, Registered Organisational Psychologist, to get some perspective around working from home, keeping optimistic in lockdown and how to manage and look after our mental health and our teams.

As we go to print, we are still in lockdown in Auckland, but hopefully, the good news of more freedom is not far away.

TANIA WALTERS Publisher

Tania Walters

tania@reviewmags.com

CHAIRMAN: Peter Mitchell PUBLISHER: Tania Walters GENERAL MANAGER: Kieran Mitchell EDITORIAL DIRECTOR: Sarah Mitchell MANAGING EDITOR: Caitlan Mitchell ADVERTISING SALES: Caroline Boe SENIOR EDITORIAL ASSOCIATE: Sophie Procter EDITORIAL ASSOCIATE: Shania Taylor SENIOR DESIGNER: Raymund Sarmiento GRAPHIC DESIGNER: Debby Wei

THE BUSINESS OF RETIREMENT VILLAGES & AGED CARE

Aged Plus Village Business is published under license to Review Publishing Co Ltd. Please direct all enquiries and correspondence to Review Publishing Co Ltd. The opinions and material published in this edition of Aged Plus Village Business are not necessarily those of the publishers unless specifically stated. All material in this publication is copyright and may only be reproduced with the consent of the publisher. Copyright 2021

ISSN 2624-4624 / ISSN 2624-4632

Retail 6, Heards Bldg, 2 Ruskin St, Parnell, Auckland New Zealand P: +64 3040142 Email: edit@reviewmags.com

September/October 2021

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contents

6 6

Set To Be The Greenest Retirement Community In Australia

Lendlease’s $270 million development at Doomben Racecourse, Bernborough Ascot is the most sustainable retirement community in Australia after securing the sector’s first 6 Star Green Star Communities rating.

10 Insights Into Shifting Village

Design Trends

Retirement village design is changing through sustainability, trends, and the incoming baby boomer generation.

The Birds And The Bees 16

Gulf Rise is the first of a new generation of

Metlifecare retirement villages with award-winning architecture, beautiful blossom-lined streets, and spacious, light-filled villas and apartments.

Smart Grass 18

Grass is high maintenance. It requires weekly

mowing, edge trimming and weed-eating, and for those tight spaces or internal courtyards, it’s impractical.

22 New Ryman Village Named After Co-Founder

Ryman Healthcare has been pioneering retirement living since 1984, and currently has 36 villages across New Zealand.

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Village Business

Playing Around 24

Getting outside is just as important in youth as in old age, and that is why the senior exercise park research initiative began.

Next Level Planning 26

From humble beginnings, Summerset has grown to

be New Zealand’s second-largest retirement village developer, with 33 villages across the country.

Seasonal Playability 28

Historians believe the Egyptians developed the game of lawn bowling.

30 Village Developments New Ryman Appointment 31

Richard Umbers has been appointed Group Chief Executive Officer at Ryman Healthcare, following an extensive global search.

Hope Key To Weathering Uncertainty 32

Covid fatigue, fog, inertia; call it what you will, but we are all suffering some form of this with the current lockdowns.

AgedPlus Meets Julie Pelling 32

AgedPlus Magazine caught up with Julie Pelling about her love of the sector and how she came to have a career in aged care.

36 Papamoa Beach Village Goes

Above And Beyond

Metlifecare’s Papamoa Beach Village achieved a fouryear audit in July after only two years of operation.

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18

32

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38

48

38 The Importance Of Staying

Socially Connected

The COVID-19 pandemic has highlighted the issue of loneliness and isolation for older people.

40 Preventing & Managing

Cognitive Decline

The number of New Zealanders with dementia is projected to increase over the next 30 years.

54

42 Growing Diversity In

Retirement Villages

Traditionally, retirement village residents have tended to be mostly pakeha and come from a fairly standard background.

44 Kiwis Split On Clean Car Scheme,

Always Been A Secret Comfort Food For Many Of Us.

But Big Potential Market Change

The Government’s clean car scheme, which took effect on July 1, has split support from Kiwis.

Engineered From The Inside Out 46

Proven to be both stain-resistant and long-lasting,

FibreGuard fabrics are engineered from inside out.

48 Sector Welcomes New Level 4

52 Eating Breakfast For Dinner Has

Care And Support Qualification

Industry training organisation, Careerforce recently launched the new Advanced Care and Support Level 4 programme.

Big Red 50

Steinlager 2, affectionately known as ‘Big Red’,

was a yacht that fired the imaginations of all New Zealanders as Sir Peter Blake set off to race in the 1989 Round the World Whitbread.

Real Eggs Real Easy 53

Looking for nourishing, homestyle options, straight

from farm to table? Impress your residents with the Sunny Queen Meal Solutions range.

54 You’re Never Too Old To Love

Breakfast For Dinner

Consumers are eating more breakfast foods and they’re eating them all day. The global pandemic has sparked a surge in trends around comfort and nostalgia and the best kinds of breakfast foods tick both these boxes.

Up! At Papamoa Beach Village 56 Order Papamoa Beach Village’s chef Stephen Barry has

over 40 years of experience.

September/October 2021

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DESIGN

Set To Be The Greenest Retirement Community In Australia Lendlease’s $270 million development at Doomben Racecourse, Bernborough Ascot is the most sustainable retirement community in Australia after securing the sector’s first 6 Star Green Star Communities rating from the Green Building Council Australia.

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Village Business

ernborough Ascot residents will benefit from the sustainability measures we’re delivering. Not just in terms of driving down energy and water bills but also the lifestyle and health outcomes from living in such a green community,” said Nathan Cockerill, Managing Director of Lendlease Retirement Living.

“Delivering environmental and social outcomes, alongside financial, have been hallmarks of Lendlease since our inception – and continue to be cornerstones of our company globally.

Bernborough Ascot will certainly set a new benchmark for Lendlease retirement living projects and the sector,” he said.

Lendlease scored the top sustainability rating for Bernborough Ascot for a range of initiatives, including: • Design: These spacious homes, strategically and sustainably designed by Marchese Partners, are positioned to maximise cooling breezes and cross-flow ventilation, lengthen shade periods and provide optimal environments. The buildings are connected by walkways and green spaces and with access to communal gardens and amenities.

Located in a convenient location, Bernborough Ascot is close to public transport.

• Water Sensitive Urban Design principles used in the design of the project will help reduce potable water consumption.

• Renewable energy and water efficiency: Onsite solar panels will supply the community with energy. Rainwater tanks will provide water for irrigation for the precinct’s gardens.

• Landscaping: Plants selected for the precinct’s gardens and living walls will flourish in Brisbane’s subtropical climate and will not require intensive watering.

• Heritage: To save a 70-80-year-old weeping fig tree, tree experts spent an intensive 17-weeks working to relocate the 140-tonne tree to another part of the community. Independent analysis of the tree’s health shows it is thriving in its new location in the community and should live up to 200 years.

• Community: Bernborough Ascot is part of the Brisbane Racing Clubs Doomben and Eagle Farm master plan precinct, which will be Brisbane’s largest master-planned intergenerational community when complete.

Constructed in stages, the integrated retirement community opened its first stage in October 2020.

“The COVID-19 pandemic has had a devastating effect on older adults in terms of loneliness and isolation. Village life offers the security and safety Continued on page 8.

September/October 2021

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DESIGN

Continued from page 7.

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Village Business

element that is missing in the general community.

Like-minded people who are looking after each other and a village team providing support via welfare calls, or procuring essential goods and services for residents,” said Cockerill.

When completed, Bernborough Ascot will feature 300 large luxury independent living apartments and penthouse style homes, lifestyle amenities including a bowls green, health and wellness studio with a pool, spa, gymnasium and consulting rooms, a rooftop terrace, restaurant and outdoor dining areas.

“The BRC is thrilled to see Lendlease achieve the 6-star green star rating for Bernborough

Ascot. It’s a demonstration of our shared focus on sustainability. We’re committed to a sustainable future for the race club and the master plan, and Bernborough Ascot is playing an important role in this journey,” said Neville Bell, Chairman of Brisbane Racing Club.

Lendlease is a property industry leader in sustainability, announcing in August 2020 its most ambitious climate change targets. Lendlease is now a 1.5ºC aligned company committed to achieving ‘Net Zero Carbon’ for scope 1 and 2 emissions by 2025 and ‘Absolute Zero Carbon’ across all operations, including the supply chain, by 2040.

Lendlease Retirement Living Trust achieved first

place in the 2020 GRESB sustainability ranking for real estate in the Asia Pacific, in the Residential Non-Listed category. GRESB, the Global Real Estate Assessment, is the environmental, social and governance (ESG) benchmark for real estate assets.

“This is an Australian-first achieving a 6 Star Green Star Communities rating for a retirement community masterplan, and I congratulate Lendlease on their sustainability leadership. This certification means Bernborough Ascot is at a world-leading standard, and its residents and surrounding community are now poised to enjoy the enormous benefits sustainable buildings create for people,” said CEO of Green Building Council

of Australia, Davina Rooney.

Providing differing options for older adults to be able to buy into affordable villages so that they can age in the community with which they are familiar with is important. The retirement industry is providing affordable housing options to elderly Australians to age in a community.

“Retirement Living provides the social connection that many elderly Australians lose living in their family home as their close friends and family move away.

“We play an important role in providing this affordable option to enable retirees to enjoy their lives within a community,” said Cockerill.

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DESIGN

Insights Into Village Design

Retirement village design is changing through sustainability, trends, and the incoming baby boomer generation. Warren and Mahoney architect Mat Brown discusses the shifts in village design.

MAT BROWN Architect, Warren and Mahoney

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Village Business

rbanisation is seeing an increased appetite for opening villages and having them more accessible to the community around them. Developers are taking positive steps towards providing spaces within the village the community can use.

For example, Queenstown Country Club has a commercial centre built as an amenity space for the village. It has a café, childcare centre, retail, and is

the hub for the rest of the community.

“There’s potential for retirement villages to be a catalyst for the communities around them,” said Brown. “Retirees can meet with friends and family, neighbours or even strangers. And it’s about wellness – ensuring people in these villages remain active and engaged, not locked away in apartments.

“The idea of wellness has real traction in a village like that where there’s a café or restaurant on-site,” he continued. Covid-19’s effects have not rippled into village design as such, Brown has observed.

Shifting Trends

“Villages performed well during Covid because of the community and staff.

“In residential developments, there has been an increased rejection of shared space, like laundromats. There has been a shift from central cores to dispersed cores, as we say. “But in villages, Covid hasn’t changed the home or the layout. That has stayed pretty static despite predictions.”

What is changing village design, however, are the baby boomers.

“Change is happening,” said Brown.

“It is the changing attitudes towards apartments.

The baby boomers are more comfortable living in apartments, which is creating a greater demand for urban projects,” he said.

Traditionally retirement villages are built on the outskirts of town, with a fence around them. Brown has noted a shift towards the city centre, connecting retirees with the community and its amenities.

“We’re doing a project in Parnell, for example.

So, when the city rail link comes on-line, those Continued on page 12.

September/October 2021

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DESIGN

Continued from page 11.

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Village Business

residents will be better connected to Albert St, than Parnell Rd, and will be in the heart of the city.”

There is an expectation of what a retirement village looks like in the traditional, classical sense. But that is changing slowly. There is less demand from occupants and more change in the construction typology. “Clients do talk about the baby boomer generation,” said Brown.

“They know it’s coming. They know their attitudes will be different and that villages will need to take on a more contemporary feel, but they will also be timeless.

“There will be a time when people don’t want to live in a Palladian villa,” he remarked. With the shifting attitudes of the baby boomers, villages are evolving for connectivity and activity.

“Using the Parnell example again. One of the greatest things about a retirement village in the city is the connection to public transport and amenities for the residents, and the developer’s ability to leverage the amenities of the city around them, so they don’t have to build all the stuff that goes with it.”

However, each village continues to deliver its own level of amenity, so there’s a mix. “It’s great to have a place for a GP or physio to visit on-site without the patient having to leave,” said Brown.

“Most villages will have a pool – though it’s probably mostly used by the grandkids – so there is increasing discussion about using them for physiotherapy.”

Another aspect of this progression towards connectivity is making the village more open to the community and neighbourhood. “If I had the opportunity to design a neighbourhood,” said Brown, “I’d put the village in the centre.”

Developers can leverage the sense of community that villages create. If you make that a place people want to be, you can change people’s experiences.

“The key things retirement villages sell themselves on are security and lack of maintenance,” said Brown. But security, in particular, continues to stand in the way of opening villages up. “We see that change – the gates come down – and a more open approach with security provided in other ways like good lighting, good surveillance and staff on duty.”

Villages take a long time to build, so change also takes a long time. Part of this change is sustainability.

“The scale of work we do is commercial in nature, so the performance of buildings is high and targets like Homestar are easier to achieve because we use better materials,” said Brown.

“Kāinga Ora has set the benchmark with Homestar 6 for all residential apartments. So, if you’re not getting Homestar 6, you’re not building better than social housing.”

Brown says the great thing about Homestar is that it communicates the performance of the building. And village operators can leverage Homestar to retirees who are more attuned to their energy use and global warming. Water reticulation is another part of sustainability, but despite water shortages, few villages reuse water.

“The drawback of water reticulation or energy use in retirement villages is that those costs are passed onto the resident. So there is little incentive for the developer to reuse water or reduce the cost of energy because it is not a cost for them,” said Brown.

“Including utility rates in the cost of running a village would mean that the decision-makers would make different decisions.” In all of Brown’s village designs, accessibility is fundamental to every step.

“We ask how will residents get around this village? How do you accommodate mobility scooters? How do you get to your kitchen sink with a walker, where do you put the microwave so someone frail can lift the plate without dropping it and burning themselves?” said Brown.

Accessibility is integral to the design, Brown says.

From circulation to surface finishes to colour.

“Colour helps define spaces so those with vision impairments can navigate the room safely”, Brown added.

Brown identifies a continued shift in the future towards more urban retirement villages that will likely lead to smaller, more bespoke and boutique villages as the sites are tighter.

Villages are likely to open up to the outside community as well, he believes. To leverage that existing community to make retirement villages more attractive and part of the community rather than separate. “For the care part of villages, I think we’ll see some innovation,” Brown added.

“Residents live in independent living until they can’t, and then they are moved from their husband, wife, or neighbour and put in a different place.

“So, I’d like to see more of bringing the care to the resident, not the resident to the care, to allow people to live in their homes for longer.”

Brown would also like to see a reduction in carparks. Carparks are a significant cost to villages, as retirees believe they need a carpark when buying a house but quickly realise they don’t use their car as much.

“We encourage our clients to stop building carparks and offer an e-vehicle fleet. Retirees retain their independence with a car that someone looks after and takes care of the maintenance, whilst reducing their carbon footprint.”

As connecting to the community becomes a more significant focus for retirement villages, the design of villages will continue to evolve.

September/October 2021

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DESIGN

The Birds And The Bees Gulf Rise is the first of a new generation of Metlifecare retirement villages with award-winning architecture, beautiful blossom-lined streets, and spacious, lightfilled villas and apartments.

ward-winning consultants in landscape architecture and more, Boffa Miskell’s Emma Todd and Pete Whiting joined the Gulf Rise project in 2017. Todd handled the master planning and concept design for the overall village before moving onto the detailed design for Precinct One. Boffa Miskell used good urban design principles to rethink the institutional style of retirement villages, creating a village that is more than the sum of its parts, integrates with the local community,

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Village Business

and enhances the residents’ experience.

Whiting described these villages as more communal than institutional in their design and operation. “Apartment and townhouse living rather than rest home,” he expressed.

“This is senior ‘living’ - not a parking space.”

The outdoor spaces reflect the more active lifestyles and interests of the residents, with incorporated flexible spaces which allow for a range of activities.

Boffa Miskell created a chain of connected

EMMA TODD Landscape & Architecture Consultant

PETE WHITING Landscape & Architecture Consultant

spaces that provide a social heart, opportunities for interaction with friends and family, corridors for wildlife including birds and butterflies, areas for families to participate in nature-led activities.

These activities include vegetable and herb gardens, hothouse flower and vegetable gardens, propagating flowers, butterfly walks, intergenerational activities like a reading circle, balance beams and boulder climbing, and a fitness trail for gentle walking or a steeper hill climb.

Seniors exercise parks are popular overseas, particularly in Asia and Europe. Whiting said these are discussed more often now, and Todd hopes Boffa Miskell will include senior exercise parks in their future designs.

Food production gardens are trending, and communal planting areas and Boffa Miskell encourages this trend in its projects.

“We include these opportunities in most villages

now and tailoring the design of communal spaces to suit the particular location and identity of that particular village,” said Todd.

“We’ve got raised vegetable/cut flower beds, orchard areas, glasshouses, sheds and beehives,” Whiting added.

“We’re also promoting village markets with the potential of opening these up to the public.”

They’ve had several resident workshops to determine what they want versus the traditional view of aged care landscapes.

“They have been very clear,” said Whiting.

“Lots of garden space and paths, but not so many fragrant flowers. Seating and pergolas where needed and with something to look at, not just to fill a space. Bring back the birds, butterflies and bees, save water and reuse materials. They also don’t want or need a bowling green taking up space if there is a club nearby.”

September/October 2021

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DESIGN

Smart Grass

Grass is high maintenance. It requires weekly mowing, edge trimming and weed-eating, and for those tight spaces or internal courtyards, it’s impractical. Now, retirement villages are starting to work smarter, not harder, by using artificial grass. rtificial grass has come a long way from the short, plastic astroturf of the old school days. It looks more realistic, is environmentally friendly, and is more fit for purpose, making it increasingly popular with retirement villages.

In retirement villages, artificial grass is primarily installed in common areas used all year round, such as internal courtyards, said Smart Grass’s managing director Jack Kennedy. Artificial grass ensures clean and tidy spaces, reduces maintenance, and makes it safer for residents by removing slip and trip hazards.

“Grass can’t be used for half the year because it’s muddy, and you can’t use walking frames on it, so it’s simply not practical,” said Kennedy.

Due to maintenance challenges, Bupa has installed artificial grass in many villages, particularly in its internal courtyards.

“It’s just impractical and a bit ridiculous to bring a lawnmower through those tight areas.”

Higher density living is another example of artificial grass use.

“With higher density living, it’s about creating usable spaces, like the rooftops of multi-level villages,” Kennedy explained.

For example, Ryman’s Brandon Park Aged Care facility in Melbourne features a communal rooftop area lined with artificial grass.

Artificial grass has come a long way in terms

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Village Business

of product development, innovation and sustainability.

“It reduces the need for mowing, fertilising and watering, which reduces a village’s environmental footprint,” said Kennedy.

“Most of our products will last for 20 plus years, and when they do need replacing, they are fully recyclable - a first for New Zealand,” he added.

Even though artificial grass is low maintenance once installed, there’s a lot of preparation involved.

Firstly, developers need to consider the purpose of the area.

“There are several types of artificial grass which are all designed for different purposes,” said Kennedy.

For example, bowling green artificial grass is a thin needle punched cloth, whereas landscaping grass is much longer and lush, designed to mimic natural grass.

Secondly, some thought needs to go into the type of artificial grass you choose, as not all are created equal. Engaging a company that specialises in artificial grass is key, not only to ensure you buy the right grass but because they will have specialist installers, making sure of correct installation.

Finally, the cost of the base preparation and scope of work needs to be considered. The grass is not simply rolled out over existing lawns; there is a five-step process for installing Smart Grass which involves excavation and preparing a base.

“This all comes at a cost, and it typically takes a few days for the product to be installed,” Kennedy said.

However, once installed, villages will have low maintenance, tidy looking communal areas for residents to use all year round.

September/October 2021

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DESIGN

New Ryman Village Named After Co-Founder Ryman Healthcare has been pioneering retirement living since 1984, and currently has 36 villages across New Zealand.

ne of Ryman’s newest developments, the Kevin Hickman retirement village, was named after Ryman Healthcare’s co-founder, and features contemporary design, uninterrupted views of the Riccarton Park Racecourse, and luxurious amenities.

New developments build on learnings of the past and trends of the future; evidenced by Ryman’s adjusted approach to design in response to Covid and to accommodate the next generation of retirees.

Ryman Healthcare’s CEO David King reported the biggest design change resulting from the pandemic is taking an adaptable approach to spaces and building.

“When the pandemic hit, the protocols around social distancing changed the way our villages were occupied and used,” he said.

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Village Business

“A lot of PPE gear and other equipment quickly started turning up in the villages. All of this needed to be stored somewhere. Multi-use spaces are of great benefit for our villages, and providing these is something we are focusing on a lot more going forward.

“We need to be more agile for many reasons whether it be building supply shortages, last minute product changes, right down to how the spaces within our villages function.”

A well-known point of difference of Ryman villages is the incorporation of who they were named after.

“With this village being named after Kevin, it is no secret that he loves his horses,” said King.

“The location, viewing platforms and lounges are examples of this.”

Modern architectural designs, materials and aesthetics are also a huge part of the village.

Technology will also play a developing role, with the innovative myRyman care app.

The application will run on a device in every care room and enable nurses and carers to record a resident’s daily care. Staff will access and update clinical data more efficiently, creating links and prompts that allow the team to know exactly what the resident needs.

“The myRyman app is constantly being updated to help in areas of healthcare - for example, nurses can check on medication and care notes,” said King.

Landscape architecture is about creating spaces that inspire healthy living and wellbeing whilst protecting natural environments. One such trend in retirement villages is creating sensory gardens, communal gardening areas and outdoor walks.

“We take pride in specialising in sensory activities for residents,” said King.

“These design features are included in the residents’ gardens, outdoor BBQ and dining areas. There are multi-use outdoor dining tables, lounging areas and bench seats within the gardens and walking areas, enabling residents to stop and rest.

“Within the villages there are water features and specialised landscaping areas, such as walking loops and a woodland forest walk.”

The landscape design encourages the trend and Ryman focus of getting people mobile.

“Helping enable residents to get moving is critical to their wellness and fitness,” said King.

“We aim to build walking loops through all our new villages and include external features of

engagement along these loops. Planting native trees is one example of creating a special zone, and is respectful to the environment.”

Ryman has taken a sustainable approach to its designs, and will continue to have a greater focus on sustainability in the future.

“We have increased insulation in our village homes and areas. We have brought in more natural light through architectural design and layout, and endeavour to maximise the use of natural heat,” said King.

“Sustainable building products are used where possible and in some cases we have natural bore holes to help irrigate our landscape areas and incorporate soakage pits for stormwater.”

Accessibility is also a central design feature.

“Ryman has its own standards for the grading of footpaths and driveways - we are always mindful of these across the entire site,” said King.

The footpaths are 1500mm wide, and drop down curbs are used to ensure level thresholds for residents crossing roads. This particular village also has wider corridors in the main areas to ensure all residents can move freely.

Accessibility is incorporated into the swimming area as well.

“We have handrails for residents getting in and out of the pool, as well as hoists.”

With more developments in the works, Northwood and Park Terrace are the next two villages in Christchurch. In Auckland the Kohimarama and Takapuna sites are being developed, and Karaka is also in process.

September/October 2021

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DESIGN

Playing

Around Getting outside is just as important in youth as in old age, and that is why the senior exercise park research initiative began.

enior exercise parks are multigenerational outdoor exercise equipment that incorporates exercise stations that target balance, function, movement, strength and a range of motion explicitly suited for older adults.

Senior exercise parks are not new to Asia and Europe, though they are scarce in New Zealand.

In Asia, outdoor exercise for seniors is ingrained, but Western countries have not fully grasped this concept yet. Lark Industries’ managing director Harri Makela said senior exercise parks were first launched in Europe by Finnish company Lappset.

The first request came from the Catalonian government in Spain, and physiotherapists and playground developers created it.

“We are spending more time indoors than what’s good for us as humans,” said Makela.

“So, the idea is to get people outdoors.”

Not to replace gyms but to work hand in hand with them.

“In a retirement village or aged care facility, there’s space for indoor gym, but senior exercise parks are designed to work in outdoors,” Makela explained.

Since installations began in 2006, there are now more than 1000 senior exercise parks in Catalonia - the largest concentration in Europe. So many are being built because the provincial government evaluated that every euro invested in these parks saves six euros in reduced hospitalisation.

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Village Business

According to Makela, there are approximately 50 senior exercise parks in Australia, about 20 in retirement villages. Since 2006, Lark Industries has installed about four or five in New Zealand.

“They’re becoming more popular, but we’re only supplying one at a time,” said Makela.

“There are a lot of things hindering the government’s ability to adopt this type of thinking.”

Makela claims that the state government said the policies are written in a way that doesn’t allow the government to invest in these infrastructures - it can only invest in programmes, like meals on wheels.

“There’s no strategy, no policy that allows the government to invest in these infrastructures, so there’s a long way to go before Australia and New Zealand catch up to Europe.”

As with the rest of the world, the fastest-growing demographic in Australia and New Zealand is retirees.

“On a government level, we are surprised how few of the council’s budget is for outdoor public space specifically for seniors,” said Makela.

There are four main age groups; children, teens, working adults and seniors. The two that get the most budget, on average, are children and workingage adults.

“We see this shift slowly, but there needs to be major changes in the next 10-20 years,” said Makela.

This slow shift is part of why the equipment used by NARI is multigenerational. Designed so the grandparents could exercise while the grandchildren play on the same equipment.

However, because it looks like playground equipment, Makela believes there is some initial embarrassment around using the equipment.

“This is why we are sponsoring local

governments to have 6-8 week physiotherapy sessions that take people through the exercises on this equipment, which will build a group of users who will become the next trainers and encourage those coming for the first time.”

Getting over this embarrassment is extremely important, stresses Makela, as the mental wellbeing benefits are as great as the physical.

“There are a lot of seniors who are housebound, lost their partner, or have moved to a new area and know no one. These exercise parks can be the ice breaker that helps in exercising and meeting neighbours.” There has been a lot of success in Europe, Makela explained, where the exercise sessions led to coffee before or after, and it became more than just exercise.

Not only is the equipment good for people, but it’s also good for the environment. All products are fully recyclable, and the suppliers are sustainable in terms of forestation. Each piece of equipment is made from timber which comes from certified forests. All by-products and cut-offs are used in a plant that heats the township where it is located.

Even though the equipment comes from Finland, all components come from near the factory on one shipment to Australia.

When it comes to installation, Makela said the location is critical.

“We’ve learnt that in public settings, the location is crucial. From both the point of view of potential users and the physical landscape.”

The park needs to be situated close to a pathway with passing traffic, so people naturally become aware of it. Otherwise, it becomes a social media awareness task. Secondly, it needs to be somewhere flat and accessible.

“Unfortunately, in Australia, we have had some

parks on hills, and there has been a reduction in usage. Some people do come via shuttle, which is nice, but that shouldn’t be the only way to access it.”

Initially, the equipment was designed as large units that allow for multigenerational use and a multitude of exercises. However, in the last five to six years, Lark Industries has installed individual equipment in one space or parts as a circuit.

“For example, one part might be in the first spot, then you walk a bit down the track, and there are another few pieces.” The individual pieces are for senior exercise only.

“We’re trialling internet-connected play and exercise equipment,” said Makela.

“We’ve got a Dance Arch which creates different musical challenges with motion sensor cameras.”

NARI works with local Australian governments and senior organisations across all stages, including designing and installing senior exercise parks.

“We provide advice around what is involved, age-friendly principles of installation, and training for health professionals and senior ambassadors to upskill community members about safe usage,” said Levinger.

September/October 2021

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DESIGN

Next Level Planning

From humble beginnings, Summerset has grown to be New Zealand’s second-largest retirement village developer, with 33 villages across the country. Summerset’s ethos is a dedication to creating engaging and sustainable landscapes within its villages.

ummerset continually evolves its landscape design experience while retaining the distinct familiarity of its villages to provide residents with vibrant and exciting landscapes.

Within both the hard and soft landscaping, Summerset has included innovations that extend into sustainability.

“Innovations range from subtle changes in materials, such as timber, stonework or permeable paving, through to enhancement of key areas with such things as outdoor water features and dining spaces,” said Jon Skurr, Summerset’s landscape design manager.

“Environmentally sustainable innovation can also be seen through the treatment of the stormwater runoff, with swales and rain gardens implemented.

“There’s also an increasing move to achieve sustainable initiatives, with particular importance given to reducing our water usage,” said Skurr. “The

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sustainability objective is a big focus for Summerset across the whole business. In landscaping, we’re particularly interested in continuing to reduce water usage and looking at how we can reuse it.”

Summerset has applied sustainable design by increasing its usage of less water-reliant plants and, in some areas, grasses. It also uses permeable paving applications, green initiatives within the infrastructure, and LED lighting.

Edible and sensory gardens are becoming a staple in village design but are not new for Summerset villages.

“Communal vegetable areas, fruiting trees and shrubs have long been a staple landscape design feature for all our villages,” said Skurr. “There are plans to go to the next level with our communal edible areas in the coming years,” he added.

Summerset’s Memory Care Centres, for people living with dementia, feature gardens using biophilic design principles to incorporate nature

into the residents’ living space.

Skurr believes there is a place for both exotic and native plantings in the villages. However, native plantings along with some drought-tolerant exotics and turf are becoming increasingly common, he said. “Our plantings tend to be a mix of both exotic and native species, with a myriad of contrasting textures, fragrances, colour, shape and form.”

Once the village is established an on-site landscape maintenance team takes over. External landscape contractors maintain all landscape areas; however, residents are encouraged to personalise their gardens or extend their existing garden beds.

“At our Levin village, Summerset by the Ranges, one resident installed a water tank to collect rainwater for the residents’ vegetable garden. He also introduced a moveable chicken-hutch to deal with some challenging weeds instead of using chemicals,” said Skurr.

Health and safety continue to remain at the

“Communal vegetable areas, fruiting trees and shrubs have long been a staple landscape design feature for all our villages.

There are plans to go to the next level with our communal edible areas in the coming years.” forefront of all designs, including accessibility, said Skurr.

Features include paved level external entry areas at all doorways, pathway grades generally no steeper than 1:20 and raised planter beds, to name a few.

Summerset continually improves its landscape offerings to keep up with global trends that suit its residents’ needs.

“We aim to incorporate features specific to the local area, paying particular attention to those of historical and cultural significance,” said Skurr.

September/October 2021

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DESIGN

Seasonal Playability Historians believe the Egyptians developed the game of lawn bowling.

Before the invention of the lawnmower in 1830, bowling greens were kept trimmed by grazing sheep.

he oldest lawn bowls site still played on is in Southampton, England, with records showing its operation since 1299 AD. However, the upkeep of a natural bowling lawn is challenging and timeconsuming. With the invention of artificial turf, bowling greens can be kept

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even and usable all year round.

Fieldturf NZ is a leading figure in the New Zealand turf industry, specialising in the consultancy, construction and maintenance of natural and artificial turf. Fieldturf NZ is also Bowls New Zealand’s preferred supplier for new and replacement greens in New Zealand as its product meets the World Bowls Standards.

Fieldturf NZ’s managing director Mark Perham explains that multiple factors should be considered when designing a bowling green.

“A key element is access to the site, not only for

construction but for green maintenance and surface replacement in years to come,” said Perham.

It is also essential to factor in consideration for suitable drainage to ensure playability throughout all seasons.

“We believe a key element to a good bowling green, especially when being installed in an aged care setting, is the ability for the surface to be playable by all levels.

“Ensuring that the levels of the green are to the standards set by World Bowls is also essential for a good bowling green,” he said.

FURNITURE & FITOUT SOLUTIONS

SERVICES

RESIDENTIAL

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• Access to indent furniture non-stocked but spoilt for choice • In Stock Furniture • Design and manufacture • Refurbishment of furniture

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• Restaurant and Healthcare Furniture • Hotel FF&E • In-house manufacturing of metal work • In-house upholstery department

Visit TITAN furniture at 34-36 Honan Place, Avondale, Auckland 1026 (09) 828 1079 I sales@titanfurniture.co.nz I www.titanfurniture.co.nz

DEVELOPMENTS

HOBSONVILLE, NEW ZEALAND | WATERFORD

In the construction stages. This village in Hobsonville will have a total of 64 villas and 90 apartments, as well as facilities including a theatre, hairdresser, restaurant and dance floor once complete.

GALSTON, AUSTRALIA | LIVING CHOICE GALSTON

NEW ZEALAND | ARROWTOWN LIFESTYLE VILLAGE Upon completion, this boutique village located in picturesque Arrowtown will offer 110 stylish two and three bedroom villas, a comprehensive Residents’ Lodge and a residential aged care centre.

NEW ZEALAND | KARAKA LIFESTYLE ESTATE

With 3.7 hectares of gorgeous land, this site has been granted development approval. Upon completion it will have 40 villas, 48 apartments and a grand leisure centre.

Karaka Pines’ Lifestyle Estate has half the Stage 1 village units occupied, with construction of Stage 2 homes underway.

ROLLESTON, NEW ZEALAND | WOODCROFT

MARSDEN COVE, NEW ZEALAND | THE ANCHORAGE

Construction of the last Stage 2 homes are close to completion, with Stage 3 due for earthworks in summer.

KAIAPOI, NEW ZEALAND | THE STERLING

Situated on seven hectares of greenery, The Sterling will balance connection and privacy by opening the village to the community through walk/cycleway access, and public access to some facilities.

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Located in the waterways of Marsden Cove and just 25 minutes from Whangarei City, this coastal lifestyle retirement village will enable retirees a social and active lifestyle.

NEW ZEALAND | THE BOTANIC SILVERDALE

In development, The Botanic focuses on incorporating nature into its design. The village spans a stream, creating a boardwalk open to both residents and the public.

BUSINESS

New Ryman Appointment Richard Umbers has been appointed Group Chief Executive Officer at Ryman Healthcare, following an extensive global search. Umbers is an internationally experienced CEO with a background in leading large businesses.

is retail experience includes most recently Divisional Director of buying at supermarket retailer Kaufland in Germany, and CEO and managing director at retailer Myer in Australia. He also held senior roles at Woolworths in Australia and was managing director of Progressive Enterprises Ltd in New Zealand, now trading as Countdown supermarkets. Earlier in his career he held senior leadership roles with Australia Post and Aldi in Europe.

Umbers will join Ryman in October, taking over from Gordon MacLeod, who signalled his intention to stand down earlier this year.

Ryman Healthcare Chair Dr David Kerr said Umbers brings a wealth of experience in leading growth and innovation at large organisations with a strong customer focus.

“We are delighted to have secured Richard’s services and we believe he will be a great fit at Ryman.

“This is a special company with a strong culture and a team committed to the care and welfare of our residents. We believe Richard has the right mix of commercial and executive skills and qualities to continue to foster that

culture and build on it to prepare Ryman for the enormous growth we see in the years ahead.’’

Umbers is currently based in Melbourne and will join the Ryman team on October 25 and is looking forward to being based in Christchurch. He said he was excited by the challenge.

“Ryman has established itself as a market leader in the sector, delivering the highest quality of care, and serving an ever-increasing need,’’ said Umbers.

“I am excited to be able to join such a dynamic business at a time of rapid growth, and to lead Ryman in its next phase.”

Ryman is New Zealand’s largest retirement village operator and has been named the Most Trusted Brand in the sector seven times.

Ryman pioneered the model of integrated living and care in Australasia and opened its first village in Melbourne in 2014.

It has become the fastest growing newcomer in the Victorian market, with five operational villages and another seven in the development pipeline.

RICHARD UMBERS Group CEO, Ryman Healthcare

September/October 2021

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BUSINESS

MEGAN JENKINS Registered Organisational Psychologist

Hope Key To Weathering Uncertainty Covid fatigue, fog, inertia; call it what you will, but we are all suffering some form of this with the current lockdowns. Last year the very concept of a lockdown was new and brought with it new challenges. Along with a new language, “let’s zoom”, new skills (let’s learn to zoom) and a personal look into the lives of our colleagues via Zoom (is that what your house looks like!).

ast year we baked banana bread, learned the art of sourdough and new DIY skills, exercised, and bingewatched Netflix and Neon.

In 2020, the focus was on pivoting the business; employees were engaged and willing to step up into this new world and deliver fresh ideas and strategies.

This year we have ongoing challenges with the threat of progressive mutations of the virus coming slipping through our borders. With this

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growing feeling of uncertainty and isolation, the team of five million wonder when this will end.

So how do we reinvigorate our employees, ourselves and our clients to not only survive but thrive?

Like all things, COVID-19 will settle down, either as an ongoing virus that we learn to live with, as we do with other diseases. It will pass entirely through herd immunity or vaccination protocols.

AgedPlus Village Business sat down (via Zoom) with Megan Jenkins, Registered

“You must never confuse faith that you will prevail in the end— which you can never afford to lose—with the discipline to confront the most brutal facts of your current reality, whatever they might be.”

Admiral James Stockdale

Organisational Psychologist and committee member of the Institute of Organisational Psychology to talk about how businesses can help their staff cope with COVID-fatigue in the current lockdowns.

“The first thing I would say to team leaders and business owners is to break down what appear to be mountains to small hills.

“Empower staff to take ownership of their work tasks, which is important for their feelings of self-belief.”

“Readjusting mind frames to accept less activity, by breaking the working day down to tasks that the employee feels that they can achieve today rather than this week or this month,” said Jenkins.

“Businesses have moved from peacetime to wartime, survival mode if you will. They are trying to comprehend rapidly changing circumstances, and goals are changing, from long term to short term to immediate.

“We are all feeling a bit bewildered, shell shocked if you will, and that is understandable.”

Jenkins believes in creating moments in each day, readjusting expectations on the norms of productivity. This self-efficacy will give employees confidence in their ability to exert some control over the current situation, and help both wellbeing and motivation.

“If we normalise our feelings, say ‘what is one

thing can I do now? Or ‘what was a success today?

“Not I have to stay home, but rather I can do this while I am at home.”

At many zoom meetings, we have moved away from engagement; teams often don’t fully engage. COVID fatigue or fog is the new wellbeing issue for staff; not answering phones, emails unanswered for days, with zero in-boxes a distant memory.

Jenkins believes in allowing employees to normalise what they are feeling by sharing with others. Sharing perhaps an emoji on-screen when you are in a team zoom meeting, it’s a quick way to see how the team is feeling and allows others to empathise.

“Resilience takes time to build, and building teams takes an equal amount of time.

“It’s important to use self-compassion and have hope. Research shows hope as key to weathering uncertainty. This lockdown will pass, and even at the next lockdown; we will have learnings that we can take from this one,” Jenkins concluded.

The Stockdale Paradox and the related discipline of survival psychology shines light on our present and how we manage our current circumstances.

Recommended reading: Jim Collins’s bestselling book From Good to Great

September/October 2021

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MEETS

AgedPlus Meets Julie Pelling AgedPlus Magazine caught up with Julie Pelling about her love of the sector and how she came to have a career in aged care. Julie was recently appointed General Manager Operations at Lifecare Residences New Zealand.

JULIE PELLING General Manager Operations, Lifecare Residences

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y predominately female family of three sisters, lots of aunties and about 12 female cousins have been strong

influences in my life,” said Julie.

To Julie’s delight, in such a female-dominated family, her first grandchild was a boy, followed soon after by another.

“I’m their number one supporter, and I love the rough and tumble time with them.”

“As a child, gardening with Mum gave me a love of being outdoors, and even now, I can pop out for a few minutes and come back hours later,” she said.

“But the time I spent as a child in the garage with dad, learning how to use his tools, are DIY skills that I still put to good use today.”

When Julie left school, she worked in hospitality, starting as a trainee manager at the Hyatt hotel, then working as a restaurant manager for many years.

“I loved it but left to start a family, and when I returned to work, it was as a practice manager of an emergency medical clinic,” said Julie.

She became interested in the software packages in use and branched into IT support and training doctors and nurses in using the software.

“It was easier than trying to decipher their handwriting,” she laughed.

Her next venture took her in the direction of financial services to schools.

“I enjoyed the diversity of the different schools, from decile one through ten, high schools, primary, private and MOH funded to Kura’s.

“As my children became less dependent, I returned to hospitality and spent several years working on a floating pavilion for an event management company.”

When a recession hit New Zealand, Julie was made redundant.

“It was a blessing; it gave me the time to reassess my career, to look outside of the areas I had previously worked in.

“I was appointed as a village manager for a retirement village, which was part of a large company that Cliff Cook founded.”

After six years, Julie moved on to Lifecare Residences, of which Cliff Cook is the principal.

Cliff is also a founding member of the Retirement Village Association.

“I am passionate about retirement living and aged care.

“People are one of the best things about my job,” said Julie.

“There is a wealth of experience to be found amongst the residents.

“I never tire of hearing their stories, what times were like when they were growing up, jobs they had and their family life. I also continue to learn from them every day and I’m often kept on my toes. The residents, their families and the staff play a crucial part in making village life the place where our people choose to live, work, play and have fun.”

We asked Julie if there was a country that she would love to explore and learn more about aged care and retirement living. Her answer was England.

“Lifecare Residences in the UK has three exceptional retirement communities. The aged care industry is in its infancy and is growing.

Compliance is complex, and I would like to learn more about this.

“The villages are beautiful, and to see how enriched the residents’ lives are living in these environments would be something I would like to learn from and bring back to the New Zealand villages.

“I would also like to visit the dementia villages in the Netherlands as I find them fascinating,” she said.

One of the attractions for retirement village living is that older adults feel safe and secure. Not only while they are at home, but many residents like to travel (pre-COVID-19), and to be able to go away safe in the knowledge that their home will be secure and looked after gives them peace of mind.

“At Lifecare Residences, companionship, coupled with a variety of events and activities, is sometimes a surprise to new residents.

“Happy hour is enjoyed by many, and they see this in the same way they did when enjoying a drink at the end of the working week with friends.

Many residents have previously spent years isolated in the family home, especially if they have been married for many years and find themselves on their own.

“The sense of community is comforting and enjoyable. Residents appreciate the staff and their efforts in delivering services with a smile, or just a chat, and a genuine desire to help. One of the very best things about living in one of our villages is that the resident gets to call the shots and live their life as they choose. They can be as private or as social as they like, knowing that care is available 24 hours a day if needed,” said Julie.

Food and the dining experience are very dear to all our hearts. The focus at Lifecare Residences has been on food and beverage for the last eighteen months. ”Focus group meetings, several surveys and lots of talking with the residents has been undertaken to understand better what they like and would like to see more often. Several times a week, we have restaurant inspired menus, and the residents often request these.”

The turnout to these dinners continues to grow, and every few months, a buffet with live entertainment is a very welcome addition. These nights are a big hit with the diners. The meals delivered to the care home are nutritious, delicious and dietician approved. They have also become very popular as a room service option with village residents. They offer a break away from cooking and are an affordable change from cooking for one.

COVID-19 changed the lives of everyone around the world, and the residents at Lifecare have appreciated living in a retirement village during this challenging period.

“The staff were fantastic, and nothing was too much to ask and often extended to doing things they had never imagined, like shopping for the residents, growing our activities to become a daily focus and something to become immersed in and look forward to.

“Happy hour is enjoyed by many, and they see this in the same way they did when enjoying a drink at the end of the working week with friends.”

The team have become very creative.

“We’ve celebrated a special 70th wedding anniversary and significant birthdays. The care home residents also sang to the village residents with a rap song they wrote.

“From singing groups, door art, cruise ship inspired happy hours, to name a few, and all delivered from a distance. The residents looked after really well, and families had peace of mind.

“It was also a time of great opportunity to look at ways could improve our systems and delivery of service. We are in the process of upgrading our resident management software to one of the most sophisticated models in the world. Residents will be able to order services and kept informed of events in the village from the comfort of their homes.”

The retirement sector is in a state of growth and offers a huge variety of roles for everyone.

According to Julie, it is a lovely environment to work in with roles across management, food and beverage, clinical care through maintenance, sales, and social coordinators. With a sense of accomplishment that the residents appreciate the service provided.

“We also work with some amazing people. I am very happy to be working in a sector I feel passionate about and know that our staff feel the same. Our culture is infectious and inclusive and all about having fun while doing what we love,” concluded Julie.

September/October 2021

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BUSINESS

Papamoa Beach Village Goes Above And Beyond Metlifecare’s Papamoa Beach Village achieved a four-year audit in July after only two years of operation.

TANYA BISH Clinical director, Metlifecare

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his Metlifecare village achieved this outstanding result for its first audit in July due to its incredible staff, thorough training regimes and evidence-based protocols, according to Tanya Bish, Clinical Director. Scheduled to have a full certification audit a year after opening, COVID-19 delayed the new village.

“It’s unusual to get a four-year audit at the first full audit after opening,” said Bish.

“But we achieved full compliance with all Health and Disability Service Standards and acknowledgement of continuous improvement initiatives.”

Papamoa Beach Village is also the first care home in Metlifecare’s portfolio with a dementia community.

“We opened our first secure dementia unit, and it got the green light,” said Bish.

“We promote ‘knowing’ the person and the people that matter to them rather than letting dementia define them. Our dementia community care is individualised, which is evident in the audit,” she added.

Also, Metlifecare’s care home at The Orchards has received a four-year audit, reiterating its focus on best practice.

The foundation of any business is its people and its practices, and Papamoa Beach Village can attribute its success to these two things.

“We have a unique care model – we aim to provide a supportive environment that enables residents to be independent within their circumstances and limits.

“When planning a resident’s care, we aim to honour their preferences and choices, giving them control wherever possible over how they spend their time,” Bish explained.

Papamoa Beach Village’s dementia community

has been created using a pod design and is a welcoming environment that residents are proud to call their home. There’s a kitchenette/dining/lounge for a small number of residents – 12 residents in the care home and 16 in the dementia community.

“It feels small and homelike instead of large and institutionalised,” said Bish.

“We wanted to make it a place everyone wants to come and visit. Keeping the connection to those important to the resident is extremely important.

It’s their home first and foremost rather than a workplace,” she reiterated.

“It’s very purposeful, the way we build,” Bish continued.

“To keep up the quality, support, and a working relationship with residents to provide professional and compassionate care.”

The team are the heart and soul of the village.

“We employ good people,” said Bish.

“It begins with the recruitment process with a formal application, interview, reference checks, police vetting and qualification verification.

Then successful candidates are inducted into the Metlifecare way.

“This includes embedding our model of care,” explained Bish.

“We invest time and energy into our staff and residents to embed the importance of individualised care planning, teamwork and respecting resident choices.”

Repeated every few months are mandatory training days, and all staff are required to attend at least one each year.

“It’s about the team, working with the team, and being audit ready every day,” Bish continued.

“You’ll make sure you haven’t missed anything before the audit, but it’s about living and breathing high-quality care every day.”

Bish said the team is outstanding, as they understand the model of care, working together

and helping each other.

“They are people who have genuine respect for elders and have the right attitudes. They’re older adults, and they need treating with the respect they’re due.”

Papamoa Beach Village uses business intelligence reporting for its quality and risk management system to support its continuous improvement methodology. Integrated into monthly nurse and staff meetings are quality and risk review processes.

Key performance information such as complaints and compliments, updates and reminders, staff education and internal audit outcomes are monitored and reviewed in these meetings. This system can be monitored from a central site, allowing senior management to compare its care home results internally and benchmarking with external providers.

“This technology allows us to see and respond to areas of improvement promptly,” said Bish..

“It’s difficult to focus on all areas all the time, so this technology puts the attention on areas needing improvement at each site. For example, one site may do well with fall prevention, and another may not. So it allows us to share and respond to learnings across different sites.”

The village also operates a restraint-free policy.

“Being restraint-free has been a purposeful campaign of ours since 2016 to change people’s mindsets,” said Bish.

“It’s about providing people with other options and reassuring them, and it improves the living experience for residents.

“You need to think about how restraining someone makes that person feel, especially when you can’t explain why restraints are being used because they have a cognitive impairment,” Bish elaborated.

“Because hospitals use bed rails, people think it’s normal practice to use them. But we educate the residents and their families, and do not underestimate the psychological impacts of anything that restricts people from moving in the way they choose.”

Bish describes the value of the audit as external validation for the staff at Papamoa Beach Village.

“When someone formally assesses what we do, goes over it with a fine-tooth comb and verifies we’ve not only complied but in some instances, excelled, it makes the whole team feel positive.”

September/October 2021

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BUSINESS

The Importance Of Staying Socially Connected The COVID-19 pandemic has highlighted the issue of loneliness and isolation for older people.

A significant portion of older people constantly live with loneliness and isolation, with 1 in 5 older people experiencing it at a level that detrimentally impacts on their physical and mental wellbeing, however lockdown has exacerbated the issue for many.

KEVIN LAMB CEO, Age Concern Auckland

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ocial connection is a core psychological need. People need to feel they belong to a group and feel connected to other people.

The sudden loss of our usual routines, which can happen during periods of lockdown, can put an increased number of older people at risk of feeling lonely and socially disconnected.

For many older people not being able to spend time with family and friends is the hardest part of lockdown and the consequences of this can be serious. Research shows that older people who are lonely are more likely to develop serious physical and mental health problems including strokes, heart problems and dementia.

Many of New Zealand’s aged care facilities are usually thriving social hubs with large friend groups, clubs, games and activities to participate in. But this can’t be the case during level 4 and level 3 lockdown when residents become restricted to household bubbles and must socially distance when they leave for essential reasons and light exercise.

Residents who live alone will miss the vital social connection they normally get.

Loneliness and isolation for older people not digitally connected is worse. Aged Care Facilities have done a great job of providing digital social connectively during lockdowns to mitigate loneliness and isolation. With facilities providing online learning opportunities, games, chats and even wine-tasting! Digital connection also allows

us to video call with family and friends we can’t see in person. However, for some older people digital connection is not an option and this makes it very difficult during enforced lockdown.

A lack of digital connection can be for a variety of reasons, including lack of availability, or lack of knowledge or hearing or sight impairment. It is vital that social connection opportunities are delivered to these older people.

Age Concern Auckland has worked recently with an older person struggling with technology and her feelings of frustration and hopelessness over the technology has added to the anxiety she was already experiencing. We need to find workable options for older people unfamiliar with technology, to help them stay connected and positive even when alone.

Simple things we can do to ensure that an older person’s sense of connection is maintained during and after a lockdown: • Check in on people. Often those older people that need the connection the most won’t ask for help.

• Create a phone tree for residents living alone, a regular friendly chat can make all the difference in alleviating feelings of loneliness and isolation.

• Encourage older people who are feeling lonely to do something they enjoy – reading, listening to music, a creative hobby, this can help take their mind off their loneliness.

• People have a life-long capacity for learning and development, provide older people with

the opportunity to learn something new. This could be in a printed form for those who aren’t digitally savvy.

• Monitoring the health and wellbeing of your residents following a period of lockdown and if you feel their health is suffering encourage them to seek the help they need, whether it’s through a doctor, a counsellor or by speaking with their local Age Concern.

It’s vital to remember an individual’s sense of connection with others and their community is a key factor in determining their overall health, wellbeing, and resilience in times of crisis or difficulty. So it is vital that older people feel connected, so they can be more resilient during these uncertain COVID times.

The pandemic places a spotlight on issues that are always a concern, like loneliness and isolation, meaning we also need to look at how to we address these issues in a meaningful way going forward.

While the majority of older people live well there is a significant minority that don’t and we, as an industry, need to look at how we can meet the needs of this minority to ensure they are supported, not only during pandemics but every day.

Age Concern Auckland is a charity providing services and support to over 65’s. Services provided include: Elder Abuse Response Service, Community Social Work, Visiting Service, Social Connections Services, Health Promotion, Counselling and Total Mobility Assessments.

Services are delivered in English, Mandarin, Cantonese and Korean.

www.ageconcernauckland.org.nz September/October 2021

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BUSINESS

Preventing & Managing Cognitive Decline The number of New Zealanders with dementia is projected to increase over the next 30 years from 70,000 in 2020 to 170,000 by 2050 1.

LEIGH O'BRIEN NZ Registered Dietitian

he increasing prevalence affects all ethnic groups, with the number of Maori, Pacific people and Asians being diagnosed with dementia is also likely to increase. Dementia is an incredibly destructive disease that puts a considerable strain on those with dementia, their friends and family, and the health care system.

Managing modifiable risk factors to prevent dementia Diet and lifestyle make up five of the 12 modifiable risk factors outlined in the 2020 Lancet commission report on dementia prevention, intervention and care 2. These include managing high blood pressure, obesity, alcohol intake, diabetes, and physical inactivity.

So essentially, what benefits the heart is also beneficial for the brain.

For those under 70 years, eating more seafood, legumes, and nuts as the main source of protein is advised with one-two red meat meals a week.

For adults over the age of 70, protein becomes more important and should be encouraged at every meal; the recommendations of reducing meat are likely to be less important.

On diagnosis of dementia, nearly 50 percent have lost weight in the previous year. Weight loss may be a consequence of dementia due to increases in the resting metabolic rate caused by increased βamyloid deposition. Additionally, weight loss can cause changes that lead to or accelerate the development of dementia through the loss of lean body mass (muscle loss), resulting in inflammation occurring in the brain.

Either way, being aware of changes in body weight could be a key indicator of the onset of dementia. Preventing ongoing weight loss will be incredibly important to ensure no further loss

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of muscle occurs. Muscle loss can lead to loss of balance, impacting activities of daily living (ADLs), loss of appetite, increased frailty and development of sarcopenia. Maintaining weight and encouraging exercise will help to maintain muscle and reduce inflammation.

Managing mild-moderate cognitive decline Dementia may lead to some older adults eating more and some eating less. Those eating less are often still hungry but have reduced insight into the need to eat. Residents may do best if there are minimal distractions.

Too many items on a table or too many food choices at once can increase confusion. Some care homes serve the main meal and dessert simultaneously; this should be discouraged as it can be confusing and lead to only a small amount of the main course eaten – who wouldn’t want their dessert first if it was served at the same time.

An interesting study serving adults with dementia meals on coloured plates found that the contrast of food against the plate increased food intake by 25 percent 3. If cognition affects the ability to use utensils, finger foods such as sandwiches, cooked vegetables, meat cut into pieces, boiled eggs, and cut-up fruit can replace main meals.

Many adults with dementia need prompting, and some need visual cues of others eating to remind them to eat. Eating small, nutrient-dense meals may be required, such as nourishing soups, smoothies and even desserts. Nutritional supplements are often necessary to help meet calorie and nutrient requirements. If used, best served between or after a meal, so there is no effect on appetite at mealtimes.

Dementia is an incredibly destructive disease that puts a considerable strain on those with dementia, their friends and family, and the health care system.

There are other factors, aside from forgetting to eat, that may cause weight loss to occur:

• Taste alterations resulting in food tasting bland.

The desire for sweet foods often increases as dementia advances.

• Coordination is affected, making it difficult to use utensils or feed oneself, often eating can become quite messy and not all food makes it to the mouth.

• Appetite triggers can be reduced in the brain resulting in a loss of appetite or early satiety • Poor-fitting dentures often occurs after weight loss, making it difficult or painful to eat.

• Some medications may impact the desire to eat; this can be made worse if medications need to be crushed as they can leave an unpleasant taste in the mouth. Some medications may also cause increased sleepiness, meaning missed mealtimes or residents are too sleepy to eat the meal.

• Focusing on meals can be a challenge as often people become easily distracted and lose interest in eating, resulting in less time eating and fewer calories consumed.

• Appetite is stimulated by exercise and activity; therefore, lack of activity may decrease appetite.

Encouraging movement before a meal can aid hunger and improve appetite

Managing dementia in the advanced stages Many residents with advanced dementia need an increased level of care. At some point, loss of mobility may occur. For these adults, nutrition is still important to manage the risk of pressure injuries and reduced immunity. A focus on calorie-dense foods to maintain weight will be needed, adequate protein at each meal and extra protein if pressure injuries occur. The World Alzheimer Report 2012 found that up to half of people with dementia in care homes had inadequate food intake4. Many in care may need assistance to eat, and feeding a resident

with dementia may take longer than other residents, adequate staffing should be in place to ensure residents get the full care they need.

Residents who refuse meals may decide to eat the meal if given later on. Refusal of meals may be due to several factors such as poor dentition, difficulty chewing foods, difficulty swallowing, mouth or tooth infections and feeling overwhelmed.

There will come a time for many where the desire to eat has gone, and fluids may be better tolerated and more enjoyable. Providing a variety of nourishing fluids and favourite foods, whether it is ice cream for breakfast or Weetbix for dinner, can help to give some comfort.

Family members can become distressed when their relative stops eating, but this is a natural consequence of the end-stage of the dementia process. Forcing someone to eat at this stage can be uncomfortable and distressing and should be discouraged. Focusing on nutrition at the preventative and early stages of dementia is where diet is likely to have the most impact. Providing favourite foods for comfort and quality of life should be the focus for those with advanced dementia.

Ma’u E, Cullum S, Cheung G, Livingston G, Mukadam N. Differences in the potential for dementia prevention between major ethnic groups within one country: A cross-sectional analysis of population attributable fraction of potentially modifiable risk factors in New Zealand. The Lancet Regional Health-Western Pacific. 2021 Aug 1;13:100191.

Livingston G, Huntley J, Sommerlad A, Ames D, Ballard C, Banerjee S, Brayne C, Burns A, Cohen-Mansfield J, Cooper C, Costafreda SG. Dementia prevention, intervention, and care: 2020 report of the Lancet Commission. The Lancet.

2020 Aug 8;396(10248):413-46.

Dunne TE, Neargarder SA, Cipolloni PB, Cronin-Golomb A. Visual contrast enhances food and liquid intake in advanced Alzheimer’s disease. Clinical Nutrition. 2004 Aug 1;23(4):533-8.

Batsch NL, Mittelman MS. World Alzheimer Report 2012.

Overcoming the Stigma of Dementia. Alzheimer’s Disease International (ADI), London; 2012.

September/October 2021

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BUSINESSCOLUMN

Growing Diversity

Traditionally, retirement village residents have tended to be mostly pakeha and come from a fairly standard background. We’re often asked what we’re doing to encourage older people from other ethnic backgrounds to move in, and for a long time, the answer was “not very much”. However, more recently that’s started to change, so we asked our writer Janet Brown to investigate.

’m talking with a group of Chinese residents at Summerset at Heritage Park when it becomes clear that it all started with Heidi’s housewarming party. Heidi Ng and her husband moved to Heritage Park in Ellerslie, Auckland, in February 2020, in order to have more support with the effects of his Parkinson’s Disease. Heidi invited about forty of their friends to come and celebrate their new home, and that party sparked a chain reaction that’s still continuing.

Village managers often say that it’s quite common for each new resident to trigger one or two inquiries from their friends and family. In this case, Heidi and her husband are Chinese, as are many of their friends. And that party has led, in just over a year, to fifteen apartments (and counting!) in Heritage Park’s new Heritage Apartment Building being occupied by other Chinese residents. Heritage Park Village Manager Leticia Chuck believes this trend is likely to continue, “The village is really a reflection of the

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wider Auckland community.”

Bruce Cullington, Village Manager at Acacia Cove, has also been thinking about diversity in retirement villages, and raised this issue at the 2021 conference sales and marketing masterclass.

Bruce believes that village populations need to reflect the underlying community population or sales will drop. He stresses this requires an in-depth analysis of demographics – ethnicity, age groups, and home ownership rates. There are also practical considerations – for example, the Retirement Villages Code of Practice requires the use of interpreters for residents not able to easily communicate in English. Heritage Park has partnered with a local Chinese social services organisation, the CNSST Foundation, to ensure that key communications are translated.

Back at Heritage Park, Heidi picks up the story and explains how it started. “We looked at several villages, then the first time I walked in here I felt the warmth, the welcome. But when I told people we were moving to a retirement village, they often

said “Poor you!”, so I had a party to show them how lovely it was.” Heidi’s professional career was as a real estate agent, so she knows the ins and outs of property, and did thorough research. She volunteers that, from the outset, she didn’t mind not getting capital gains because of the support and activities retirement village living offered.

That view has been strengthened by the marked improvement in her husband’s wellbeing and enjoyment of life since they moved in. Everyone in the group nods and agrees.

About the same time, Graham and Janet moved in. Graham is New Zealand born, an accountant who’s still working, and doesn’t speak either Cantonese or Mandarin, and Janet came to New Zealand from Hong Kong aged nine. She speaks Cantonese, and before they moved in mostly did so with her mother in her nineties; now she has a group of neighbours to talk with in Cantonese.

Janet had looked at a number of retirement villages and brought Graham to look at Heritage Park; he knew the area and liked the lake views, so they put a deposit down on their three-bedroom apartment just in time to secure it before an Open Homes weekend when the remainder sold.

Raymond Sun was the first party-goer to act: “After the party I picked up some fliers on the way out, and started looking at villages.”

He settled quickly on Heritage Park, and next thing his friend Sylvia was keen as well. Others were interested too: Kitty, Jenny and May from Raymond’s tai chi class, and Heidi’s friends from Eastern Howick Baptist Church. All have now moved in, as well as others. Most of the group already knew each other, which has made settling into their new community easier. They all appreciate the amenities, each enjoying different aspects. For Selina and her husband, it’s the spa – Selina says, laughing, “We have a spa every night before bed”. Raymond enjoys getting to know non-Chinese residents at happy hour, and encourages others to come: “Everyone should go to happy hour, it helps you know what’s going on and it’s great for getting to know people.” Chinese New Year became a village-wide celebration, enthusiastically supported by residents, who watched Raymond demonstrate the art of the traditional tea ceremony, while Heidi introduced them to Chinese calligraphy.

Another aspect of retirement village living they enjoy is the ready contact with each other.

Most days at least some will get together to drink tea and chat. Living on two floors of the same apartment block, it’s easy to pop in to catch up –

Heidi laughs about how they walk barefoot from apartment to apartment: “We don’t even need to put our shoes on to go and see each other!”

Raymond adds, “Every day, people are ringing my doorbell. In Howick, that didn’t happen.”

Yes, there are some things they miss about living in the community – their vegetable gardens, and, like all down-sizers, the greater space in their old homes. And as their numbers grow at Heritage Park, there are a few tweaks they’d like: some Chinese food on the menu, and an occasional Chinese movie night together in the theatre: “Even the Europeans would like to see Jackie Chan!” Heidi says they can watch Chinese movies in their own apartments, but it’s the social event aspects of a movie night in the theatre that would be appreciated. And having a staff member or two who speak Cantonese would reduce the demand on Raymond for interpreting; several of the group speak limited English.

But the group is at pains to tell me that these are heavily outweighed by what they’ve gained.

Graham’s final comment, as he leaves to go to work, is “Everyone is very friendly here.” None of them have needed it yet, but having care available is important to them. Heidi sums it up: “I know, if anything goes wrong, I’m already in a safe place with my friends around me.”

But for now, they’re all enjoying life in their new apartments and community. Heidi has the last word on this too: “Every day it’s like having a holiday together on a cruise!”

By Janet Brown, Head and Heart Ltd September/October 2021

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BUSINESS

Kiwis Split On Clean Car Scheme, But Big Potential Market Change The Government’s clean car scheme, which took effect on July 1, has split support from Kiwis.

Regardless, enough drivers seem motivated by the cash rebates on offer to significantly change New Zealand’s new and used vehicle markets.

orizon Research has released a large, independent survey on the scheme conducted after it was announced in June. It reveals 35 percent of Kiwis are in support, with 40 percent opposed.

However, overall, the policy creates a potential market of more than 406,000 adults (including around 30 percent of current EV or hybrid owners) who say it will make them more likely to buy lower-emission new and used electric and hybrid vehicles.

Nearly 1,500 survey participants were asked: ‘Overall, do you support or oppose the policy to provide cash rebates for new and used low emission vehicles, and charge a fee for buying high emissions new and used vehicles?’

Results show 14.7 percent ‘strongly support’; 19.7 percent ‘support’; 20.2 percent ‘neither support nor oppose’; 15.7 percent ‘oppose’; 24.1 percent ‘strongly oppose’; and 5.7 percent were ‘not really sure’.

Horizon says support rises as incomes and as formal education levels rise. There is, however, no difference by gender nor is support affected by the age of vehicle people currently own. Support for the

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scheme is the strongest among 18–24-year-olds and 25–34-year-olds.

Support is also higher than average among those who don’t own a vehicle; current hatchback owners; current owners of EVs, hybrid and plug-in hybrid vehicles; and those living in Auckland and Canterbury. Support is lowest among those who have a ute, an SUV or a van as their main vehicle; those whose main vehicle has diesel as a fuel; and those living in Northland, Waikato/Coromandel, Taranaki, Nelson/Tasman/Marlborough, West Coast and Otago.

In July, clean car sales rose substantially compared with June this year. Last month, 760 pure electric vehicles, 431 plug-in hybrid electric vehicles and 1,163 hybrids vehicles were sold - the highest combined total on record. This compares to a total of just 521 in June.

Horizon said the future decisions of just over 10 percent of adults, a nett 406,200 people, could change to cleaner vehicles as a result of the scheme - revealing a significant potential market shift. (The timeframe over which this shift could happen was not measured).

Horizon reports 12 percent of adults said the scheme would make them more likely to buy a new electric car or hybrid vehicle, while 7 percent say it will make them less likely to do so. Twelve percent say the scheme will make them more likely to buy a used electric car or hybrid vehicle, while 6 percent say it will make them less likely to do so.

As some of the respondents were more likely to buy either a new or a used electric or hybrid vehicle, the nett figures are 20 percent more likely and 10 percent less likely. The potential market shift happens despite a majority of respondents saying it will make no difference to their vehicle buying behaviour, they can’t afford to change, or they won’t be changing.

Overall, 18 percent say it will make no difference to the vehicle they will buy – a view particularly strong among current SUV, ute and van owners.

The survey also indicates that of all occupations, it’s farmers who are the most adamant the scheme will make no difference to their vehicle buying decisions.

The expense of going green remains a hotly debated topic, with Horizon’s survey revealing cost

is a potential driver for people’s opposition to the scheme. Overall, even with the rebates, a nett 43 percent say they still won’t be able to afford a new or used electric or hybrid vehicle. This drops as personal income rises.

Nearly a third of Kiwis won’t be rushing off to do anything, with 29 percent overall saying they won’t be buying or selling any vehicles.

Horizon believes this is the largest and most comprehensive survey of Kiwis views and likely behaviours since the Government’s June 13 clean car scheme announcement. Horizon Research Principal, Graeme Colman, says it indicates vehicle sales companies can tap into a large potential market for an ever-growing number of lower-emission vehicles.

Horizon’s survey was conducted online between 15 and 25 June 2021. The 1,452 respondents aged 18+ represent the New Zealand adult population at the most recent census. It is weighted by age, gender, personal income, employment status and highest education. At a 95 percent confidence level, the maximum margin of error overall is +/- 2.6 percent.

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September/October 2021

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BUSINESS

Engineered From The Inside Out Proven to be both stain-resistant and long-lasting, FibreGuard fabrics are engineered from the inside out for maximum performance. FibreGuard Pro Anti-Microbial protection is woven directly into the fabric providing 360-degree protection for the life of the furnishing.

his soft-tothe-touch range has a uniquely breathable and flexible moisture barrier, making it ideal for demanding environments.

We spoke to Chrissy Dropich, NZ Sales Manager – Commercial Division at James Dunlop Textiles about the difference between FibreGuard and FibreGuard

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Village Business

Pro and the benefits of using FibreGuard Pro in aged care and retirement settings.

“Both are fantastic highperformance stain resistant fabrics,” explained Dropich.

“For Aged Care and Retirement Villages, we would recommend FibreGuard Pro as being better suited due to its antimicrobial, moisture barrier, mildew and odour resistant properties.”

For example, it is

suggested that for high care areas such as dementia wards that FibreGuard Pro be used for furnishings.

FibreGuard Pros’ moisture barrier construction is designed for health care by way of reducing contamination caused by accidental spills and any organic matter migrating through the textiles’ surface into the foam on upholstered pieces.

The anti-microbial

solution applied during the fabric production and finishing gives FibreGuard Pro extra security from mildew and bad odours caused by accidental spills.

Liquids and bacteria are unable to attach themselves to the yarn or the upholstery foam, making FibreGuard Pro the perfect choice for environments such as hospitals, aged care facilities, and retirement villages.

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All our PPE Organisers are multi function and can be Wall Mount, Door Hung or clip to our Mobile Station

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The Mobile PPE Consumable station is a bespoke universal stand for use with our PPE consumable organisers. The Mobile PPE Consumable Stand is adjustable to take either our Mini or Small PPE Consumable organisers. The stable base with lockable wheels allows for easy transport between stations. Options include clip on double sided warning sign & more.

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BUSINESS

Sector Welcomes New Level And Support Qualification Industry training organisation, Careerforce recently launched the new Advanced Care and Support Level 4 programme for support workers, healthcare assistants and team leaders.

The 120 credit programme replaces the Advanced Support 70 credit programme.

heir new programme follows in depth consultation with the health care sector.

Stakeholders strongly recommended that the New Zealand Certificate in Health and Wellbeing

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(Level 4) Advanced Support be significantly enhanced to reflect the increasingly complex needs of people being supported, and to enhance the leadership responsibilities of employees at this level.

Lizzie McIvor, General Manager for Older People

at Presbyterian Support, South Canterbury played a key role as a subject matter expert and consulted on the programme. Lizzie who is also a registered assessor, also talked to other providers who use the programme.

“We have a number of staff who were studying,

4 Care towards the qualification.

The additional unit standards that have been added, give it more of a holistic focus and staff can relate to it in their workplace. I absolutely love it,” said Lizzie.

“It has also added huge value to leadership roles.

A lot of our staff who are at level 4 are expected to undertake some level of leadership responsibilities, and this new qualification actually provides them with a good toolkit and training to support them to take on leadership roles.

“Aged care is a very complex area and we have some very frail people with multiple complex conditions.

This programme also definitely meets that need. I also love the cultural component that’s been added.

Cultural competency is a key requirement of care givers.”

“Aged care is a very complex area and we have some very frail people with multiple complex conditions.

This programme also definitely meets that need.

“I also love the cultural component that’s been added. Cultural competency is a key requirement of care givers.”

According to Careerforce, the programme provides experienced staff with the opportunity to enhance their skills, and to work at the top of their scope under the direction and delegation

of a registered health professional.

The new programme is a great pathway for those who may want to progress to team leadership and/or continue degree studies and is expected to be completed within 18 – 24 months.

The online learning gives trainees access to videos, interactive activities, and scenario-based learning.

The learning is enhanced by guided online research to expand trainee knowledge.

Normally costing $630, enrolments in this

programme are currently fully funded by the Government’s Targeted Training and Apprenticeship fund (TTAF). This training funding is available until December 2022.

For more information, visit the Careerforce website and download the brochure here: https://www.careerforce.org. nz/qualifications/new-zealandcertificate-in-health-andwellbeing-level-4-advancedcare-support/ www.careerforce.org.nz or 0800 277 486

September/October 2021

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BUSINESS

Big Red 2, affectionately known as ‘Big Red’, was a yacht that fired the imaginations of all New Zealanders as Sir Peter Blake set off to race in the 1989 Round the World Whitbread.

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Village Business

inning every leg over the line and on handicap, her record was unprecedented and still stands.

Following this victory, 2 was voted “Yacht of the Year” in 1990 by the Yachting Magazine and claimed numerous wins in races around the globe. There followed a time of a few name changes and ownership before being restored to her original colours and name in 2012.

2 represented a key time in New Zealand sailing history for many New Zealanders, which launched many sailing careers and maritime activities.

2 and Lion New Zealand (Peter Blake’s 1985-86 Whitbread entry) are now part of the New Zealand Trust – set up primarily to preserve the yachts Sir Peter Blake sailed on and to ensure the next generation has the opportunity to experience the thrill of maxiyacht sailing on these legendary boats.

The Trust works in partnership with charities and schools, offering programmes onboard these iconic yachts. At the core of the Trust is a passion extending back to the campaigns of Sir Peter Blake, which fired New Zealand’s imagination and appetite for adventure.

These programmes for New Zealand youngsters are only made possible by the support we receive from the older generations – people like you - who can see the difference our sailings make to a youngsters sense of teamwork, responsibility and leadership.

You can help in a couple of ways – firstly by joining the NZST Sailing Club, contribute financially to the Trust, learn some new skills, and meet some new people at special activities throughout the year, such as family weekends and fun events. With regular news updates, invites to events and parties, your participation is helping New Zealand’s young people.

Secondly, a sailing experience from Auckland Viaduct is guaranteed to stimulate your senses for those who have an appetite for adventure. Sailing is truly a shared experience, whether you have no familiarity with boats or have sailed across oceans. Everyone is treated equally on board these vessels, and we encourage you to get involved!

Maybe you’d prefer to sit back and take it all in – enjoy the view and feel the wind in your hair – you can be involved as much, or as little, with crewing as you like. You’ll be embarking on a sustainable and unique travel experience. Sail to one of the Hauraki Gulf ’s beautiful and less frequented “Treasure Islands” - Motuihe, Motutapu, or Rakino Island. By late afternoon the vessel will be tucked up at anchor, and you can go ashore to explore the island and stretch your legs. There is some fantastic history to be soaked up on these special islands.

The charismatic crew are not only experts at sailing and will cook you a tasty meal in the evening, followed by a screening of the wonderful and moving documentary “Blakey”. Then let the gentle lapping of the water lull you to sleep. The next day, after a leisurely breakfast, we return to the City of Sails and, if time allows, a sail under Auckland’s iconic harbour bridge. If you’d prefer a taster of what we do, then come casual racing with us on a Friday evening! Flick an email to info@nzsailingtrust.com One thing we promise – you’ll have invigorated your soul and created some very special memories, and made a fantastic contribution to the next generation.

Find out more at www.nzsailingtrust/nztravel September/October 2021

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BUSINESS

EATING BREAKFAST FOR DINNER HAS ALWAYS BEEN A SECRET COMFORT FOOD FOR MANY OF US. We can all remember those special days, in our households, it was most often rainy days, where we’d have breakfast foods for dinner.

ancakes, bacon, eggs, maple syrup, hash browns, and some strawberries on the side in summer is some of my secret go-to dinners when I feel like something a bit different at the end of the day. Most of what I liked most about this back to front day was that it broke up the idea of set food groups for different meals, and we felt that we were really doing something out of the box.

It’s interesting, but it was like a secret vice and we thought no one else was doing it!

Here are some great ideas to change up breakfast for dinner to make breakfast foods an enjoyable breakout for the last meal of the day.

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Village Business

Free Range Scrambled Egg

REAL EGGS REAL EASY

Looking for nourishing, homestyle options, straight from farm to table? Impress your residents with the Sunny Queen Meal Solutions range. Packed with the goodness of real eggs, each delicious option is natural, nutritious, and high in protein.

Traditional Omelette

Cheese and Chives Omelette

Take the Free Range Scrambled Egg Mix for example, an everpopular choice in the aged care industry due to its versatility, taste and ease of use. Whether you’re creating light and fluffy scrambled eggs, frittatas or quiches.

Prepared to certified SQF & HACCP standards, health and safety is the upmost priority while a long shelf-life means you can have supply on hand without worrying about waste!

Or try the 120g Omelette range, which will have your customers asking for more! Light and fluffy, combined with

a comforting homemade taste, it’s the perfect solution for a quick hot breakfast. Available in two delicious flavours: Traditional or Cheese and Chives.

Try the Sunny Queen Meal Solutions range today!

• Save your time, mess and waste in your kitchen • Provide your residents with delicious, homestyle breakfasts and meals • Enjoy natural, nutritious, and high protein options • Soft textured, with vegetarian options available • Easy to eat, anytime of day • Quick to heat and serve.

WANT TO KNOW MORE?

Speak to Sunny Queen’s local egg-spert Ann-Marie Smith on 022 029 5738 or ann-marie.smith@sunnyqueen.co.nz. www.sunnyqueenmealsolutions.com.au September/October 2021

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BUSINESS

You’re Never Too Old To Love Breakfast For Dinner Consumers are eating more breakfast foods and they’re eating them all day. The global pandemic has sparked a surge in trends around comfort and nostalgia and the best kinds of breakfast foods tick both these boxes.

early a quarter of adults surveyed by General Mills Foodservice reported eating more breakfast foods during the pandemic and nearly 4 in 5 (79 percent) ate breakfast items outside the traditional time of day.

‘Breakfast foods for dinner’ was the most popular with consumers at 59 percent, followed by lunch (49 percent), as a snack (39 percent) and for dessert (20 percent).

Reasons for this change in eating habits include having more freedom in what and when people eat, craving a favourite breakfast food, and wanting to eat something that brings joy.

“Consumers’ love of breakfast is strong, giving chefs and foodservice operators the chance to reimagine breakfast,” said Mark Harmon, who analyses consumer insights

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Village Business

for U.S-based General Mills Foodservice.

This trend is gaining traction in hospitality venues from fine dining to fast food, and with residents demanding a high quality product, it is important that aged care and retirement villages keep up with the latest menu trends.

Here are some tips on how to appeal to these changing eating habits, while showcasing how breakfast can be used across the menu.

Offer Menu Items with a Breakfast Flair Such as offering a potato rosti, poached egg and hollandaise sauce with the salmon you’re serving for dinner, or give traditional breakfast foods a new twist, like a dinner omelette with roast veggies and feta.

More than half (66 percent) of consumers said they love creative twists on breakfast menu items, according to the survey.

Introduce a Menu of Dessert Items, or ‘Bresserts’ These are made from familiar breakfast items, think strawberry scone shortcake, ice cream waffle sandwiches or birthday cake pancakes.

These flavour combinations are perfect for the continuing trends of nostalgia and comfort.

Breakfast Bundles Once COVID restrictions are lifted and residents are allowed guests to visit, bundle breakfast foods together for a family brunch meal kit (pastries, crumpets, fruit and house-made bread and jams).

EGG-CELLENT OPTIONS FOR BUSY CHEFS

Want to know more? Speak to Sunny Queen’s local egg-spert Ann-Marie Smith on 022 029 5738 or ann-marie.smith@sunnyqueen.co.nz. www.sunnyqueenmealsolutions.com.au

September/October 2021

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BUSINESS

Order Up! At Papamoa Beach Village Papamoa Beach Village’s chef Stephen Barry has over 40 years of experience.

STEPHEN BARRY Papamoa Beach Village Chef

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Village Business

arry’s parents purchased their Aorangi Peak restaurant when he was just 13. “I got shackled to the benches at an early age and never learnt to escape,” he said.

“I also found I had a knack for cooking, and it was a great way to make people happy.” For the last 14 years, Barry has been running his restaurant Mount Bistro.

Unfortunately, the building the Bistro is in needs to undergo remedial work, which would close the restaurant for over a year. So, rather than return it to a restaurant, Barry decided to convert it into apartments and look for another venue to showcase his skills.

Now, Barry is Papamoa Beach Village’s beloved head chef. “The hours were a big draw card,” said Barry when asked why he chose to work in a retirement village. “It’s nice to have most evenings and weekends off to spend with family and friends.”

“We also have a real community atmosphere at the village, and I have a great time mixing with the residents and working with the staff.”

Since day one, Barry begins his day by checking his emails. Then, he prepares the cabinet food for the café and organises morning tea, the daily soup, and lunch options for the care home. The afternoon is spent catching up on paperwork, rosters, organising events and preparing the afternoon and evening meals. He finishes with checking the menus, placing orders and completing the food control plan. “I am lucky to have a great team that has helped me settle in and get used to the routine,” Barry expressed. The daily routine is much more structured than traditional restaurants, with set times for meals and events.

“There is much more uncertainty when running an a la carte restaurant,” said Barry.

“You often don’t know how many you are catering for or what they will order each service.”

There is more flexibility with staff in terms of days off, says Barry. “I can now attend special occasions, which can be difficult as an owneroperator.” Barry loves experimenting with cooking, playing with new techniques, styles and flavour combinations.

“I’ve recently begun looking back to classic combinations and reinventing them,” he said.

Barry has to adhere to a much stricter budget in the retirement village, but he says it is fun making economic cuts taste sensational. “There are also quite a few in the care home on soft and puree diets, so it can be a challenge to prepare and present these in an attractive and tasty way.”

Chefs in retirement villages are becoming more popular and are certainly a viable option for young chefs. “I would thoroughly recommend this career path to up-and-coming chefs once they experience the lifestyle and challenges,” said Barry.

“They may not return to a standard kitchen once they do,” he laughed.

September/October 2021

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(09) 304 0142 ext 703 caroline@reviewmags.com

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